Service History 916 | Freds Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Cleveland, Ohio 44113

Jason N

Job Details: 06/09/2021

Installed vent deflector and gasket. Ran wash test. No leaks. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland, Ohio 44102

Jason N

Job Details: 06/09/2021

"Cc unit not washing, no water coming inChecked water source in, found valve turned off under sink. Ran diagnostics cycle, found code 3-3 for owi calibration failure( due to no water).Ran cycle in entirety. All functions good, no codes. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model DU1014XTXB2

Near Bedford, Ohio 44146

Jason N

Job Details: 06/09/2021

"Cc unit not cyclingRan diagnostics, found codes 5-1 for door stuck open, 6-4 for float switch open. Ran diagnostics cycle, cycle intermittent, found door switches making intermittent contact when pushing door. Found several screws on inner door panel loose holding door open slightly. Tightened screws, reran test cycle. Manipulating door did not cause cycle interrupt. Cycle stable. Op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH2

Near Painesville, Ohio 44077

Joe O

Job Details: 06/09/2021

"Cc: plastic piece behind upper rack tube brokeFound tab on rear of manifold broke. Needs upper rack manifold; ordrng 1 WPW10571946 (manifold), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2571XEM0

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 06/09/2021

"Customer stated they replaced the smart valve and still not dispensing water. Found customer replaced wrong water valve. Needs smart valveCustomer does not want to repair at this time ; ordrng 1 WPW10270395 (valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Bedford Heights, Ohio 44146

Jason N

Job Details: 06/09/2021

"Cc unit not working, same start button issue as last timeFound start button detached from console holder. Reinstalled start button. Found retention clip has excess plastic around it preventing it from clipping properly. Removed plastic, clip now fully secured in console. Started dryer cycle. Op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Moreland Hills, Ohio 44022

Jason N

Job Details: 06/09/2021

"Cc lights out in freezer section.Confirmed leds are dim in freezer section, found one completely out. Replaced top left led module using customer supplied pr? id part. Illumination returned to freezer section. All leds working in unit. Op test good. Retrieved control for return."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Westlake, Ohio 44145

Gabriel P

Job Details: 06/09/2021

"Replace freezer led,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0 NO

Near Brecksville, Ohio 44141

David R

Job Details: 06/09/2021

"New panel dented, always screws to handle stripped and broke. Order panel and Handel screws ; ordrng 1 W11416371 (Panel) and 2 W11157086 (Stud)s and 4 W10826179 (Screw)s"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2741PFAA

Near Ravenna, Ohio 44266

Brian M

Job Details: 06/09/2021

Cc of no ice Found ice evap to be frosted over and drain clogged Clear clogAdvised to watch for 48 hours

We serviced a

WHIRLPOOL RANGE

Model WOD77EC0HS02

Near Garfield Heights, Ohio 44128

Dan

Job Details: 06/09/2021

"Customer complaint that neither oven is heating, confirmed, found unit only receiving 120vac from supply, advised customer that they need an electrician to correct power supply"

We serviced a

GE REFRIGERATOR

Model PFE28KSKBSS

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 06/09/2021

Same issue found ice on ice maker tray causing to over fill call bj senior technician ran few test I was ask to call ge they didnt answer call teacher chad for advise no answer rescheduling customer ;

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Brecksville, Ohio 44141

David R

Job Details: 06/09/2021

Cc cooktop cracked. Took a picture. Ordering cooktop ; ordrng 1 W10877558 (Cooktop)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Kent, Ohio 44240

Brian M

Job Details: 06/09/2021

Cc unit not working properly Found 3 error f3e1 f5e4 f9e1Ran diagnostics test Unit ran fine but grinding in drain pump motor Tested pressure switch INeeds pressure switch and pump ; ordrng 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)

We serviced a

WHIRLPOOL RANGE

Model WFE720H0AS0

Near Avon Lake, Ohio 44012

Corina H

Job Details: 06/09/2021

Replaced the burner. Tested burner. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Westlake, Ohio 44145

Corina H

Job Details: 06/09/2021

"Replaced the door, bin, grill and screws. The bins that were received are still sharp. Called t/l TJ to use sandpaper to smooth the sharp edges. Sanded the edges on the bins. transfer to safety. Donna Cust could get a replacement choose to sand the bins done. Optest ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Cleveland, Ohio 44135

Marie V

Job Details: 06/09/2021

"Cc that the unit didnt make ice since it was bought, they turned the ice maker on and then they found a big block of ice on the ice box and then that the water like started spraying water from the top. Confirmed, found fill tube broken. Unit will need fill tube and water valve. Valve isnt in stock ; ordrng 1 W11415785 (Tube water)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Painesville, Ohio 44077

Jeff M

Job Details: 06/09/2021

Installed the new part op tested good. Main control and ui

We serviced a

KITCHENAID DISHWASHER

Model KUDW03CTSS3

Near Cleveland, Ohio 44110

Dan

Job Details: 06/09/2021

"Customer complaint that unit is leaking, confirmed, found nut at water inlet loose, tightened, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Willoughby, Ohio 44094

Dan

Job Details: 06/09/2021

"Customer complaint that unit is leaking, no leaks found, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Willowick, Ohio 44095

Dan

Job Details: 06/09/2021

"Customer complaint of loud noise, found rotor bolt fell out of gearcase, reinstalled, ran drain and spin cycle, no unusual noises heard, unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MGD6630HW0

Near Moreland Hills, Ohio 44022

Jason N

Job Details: 06/09/2021

"Cc unit coding f3e3 during cycle.Ran diagnostics, confirmed code f3e3 for inlet thermistor open or shorted. Found service pointer for f3e3 codes. Checked thermistors, both reading approx. 70k at room temperature. Good according to tech sheet chart. Checked airflow at vent outlet. Airflow weak, possible restriction. Advised customer to have venting inspected."

We serviced a

AMANA REFRIGERATOR

Model ASI2275FRS00

Near Grafton, Ohio 44044

Corina H

Job Details: 06/09/2021

"CC that the ice maker does not work. Cycled the ice maker, filled. Ice cubes are coming out hollow. Advised cust to replace the saddle valve with an inline valve. Optest ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Highland Heights, Ohio 44143

Joe O

Job Details: 06/09/2021

"Installed water valve, and fill tube. Tested. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Mentor, Ohio 44060

Joe O

Job Details: 06/09/2021

Cc: top rack hitting gasketCustomer worried the movement in the upper rack is going to wear out the gasket. Found door is binding on upper right corner. Cannot adjust unit due to mounting points and floor. Found upper rack slightly hitting door seal. Adjusted door seal. Advised customer with the binding in the door it can cause the rack to sit closer to one side then the other. Advised customer they would have to have contractor to adjust the flooring or cabinet to release the tension on the right corner of the dishwasher.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Middleburg Heights, Ohio 44130

Corina H

Job Details: 06/09/2021

"Replaced the control, chute and auger. Brought core back for return. Optest ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma Heights, Ohio 44130

David R

Job Details: 06/09/2021

"Replaced reservoir, tested water is flowing good and icemaker filled up. Op test ok."

We serviced a

MAYTAG DRYER

Model MGDX500XW0

Near Bay Village, Ohio 44140

David R

Job Details: 06/09/2021

Cc unit not spinning. Found broken idler pulley. Replaced repair kit from t/s. Tested. Good. Op test ok; used 1 4392067 (Repair kit) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Kent, Ohio 44240

Brian M

Job Details: 06/09/2021

Cc of leak Found customer to be using regular dish soap instead of dishwasher soap Advised on soap

We serviced a

GE DISHWASHER

Model GDT545PSJ4SS

Near North Royalton, Ohio 44133

Marie V

Job Details: 06/09/2021

"Cc that the unit does not turns on, they was having trouble beforehand they had to flip the breaker to make it work, but last time it didnt worked. Confirmed , unit does not enter diag or turns on, removed control board and checked voltage has 122V. Plugged everything back in and unit started working good. Unit will need main control. ; ordrng 1 WD21X23717 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 06/09/2021

Ran test 59 rotating counter or clockwise the motor and also test 57 harvest test and test 56 no error code also ran fill test 45 found ice in the water line clear out opt test ok but Im still replace heater ; ordrng 1 W11226501 (Heater)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Royalton, Ohio 44133

Gabriel P

Job Details: 06/09/2021

"Did not Replace control,it was already replace customer show a video of sound could not think what it was ran drain and spin noise not heard ran rinse and spin with a load and noise was not heard office send a different tech for a second opinion ;

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Kent, Ohio 44240

Brian M

Job Details: 06/09/2021

Cc leak Had customer run unit 20 min prior to appointment time At arrival floor was wet Found leak coming from drain hose /drain pump Called whirlpool; ordrng 1 W11551233 (Drain) and 1 W11412291 (Pump) and 1 W11036143 (Clip)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Andover, Ohio 44003

Jeff M

Job Details: 06/09/2021

Installed the new part op tested good. Latch and belt

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Conneaut, Ohio 44030

Jeff M

Job Details: 06/09/2021

The unit is working. I put the unit diagnostics mode there was no codes. There was a load already in the washer I put the unit in a drain and spin cycle it operated correctly. Then I put it in a quick wash cycle filled with water and started agitating. I could not find an issue with the machine operating as designed

We serviced a

WHIRLPOOL COOK TOP

Model KGCT305BAL1

Near Westlake, Ohio 44145

David R

Job Details: 06/09/2021

"Cc every time they turn the breaker on. Unit trips and smoke comes from the knobs. Found all knobs and module are shorted out, burnt. Customer wanted estimate for knobs as well. Gave estimate, at this time customer not going ahead with repair.*** would schedule as a 2 hr repair; ordrng 4 WP3182569 (Knobs)s and 4 WP3185830 (Igniter switch)s and 1 WP4454392 (Spark module) and 4 W10854241 (Grommet)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near North Ridgeville, Ohio 44039

David R

Job Details: 06/09/2021

Part did not work. Will need other top module. Left front. Ordering ; ordrng 2 W11462342 (Module)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near North Olmsted, Ohio 44070

David R

Job Details: 06/09/2021

Customer had questions about different noises. All normal. Tested unit out and everything is fine.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJB0

Near Berea, Ohio 44017

David R

Job Details: 06/09/2021

"Replaced wash motor, tested. Ran diagnostics. Good. Working correctly. Op test ok."

We serviced a

WHIRLPOOL MICROWAVE

Model KHMS2056SSS3

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 06/09/2021

Cc switch pushed back Found panel bracket to be broken Panel NLa W10282803; ordrng 1 W10282803 (panel)

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW0

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 06/09/2021

Hub was stripped out installed the new part op tested good. ; used 1 W10528947 (Hub) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB8979SFZ2

Near Avon, Ohio 44011

Gabriel P

Job Details: 06/09/2021

Found a second to the 10 year warranty on the track and racks, call rescheduling ; ordrng 1 W11259785 (Tracks) and 1 W11259786 (Right track)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Mentor, Ohio 44060

Joe O

Job Details: 06/09/2021

Installed insulation. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Parma, Ohio 44134

Corina H

Job Details: 06/09/2021

CC that the unit does not drain all the time. Ran diag F9e1 pulled unit out found parts of the chopper blade in the drain hose. Started a cycle and drained. Optest ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089WEM11

Near Shaker Heights, Ohio 44118

Corina H

Job Details: 06/09/2021

"CC that the freezer is not cooling. Unit was in a defrost, when arriving. Compressor and fans turned on. Fz was empty. Ff 39-42* unit is working as designed."

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X20DW01

Near Cleveland, Ohio 44120

Corina H

Job Details: 06/09/2021

Replaced the gasket. Steamed the gasket out. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Mentor, Ohio 44060

Joe O

Job Details: 06/09/2021

Installed damper. Op test ok

We serviced a

MAYTAG DRYER

Model MED6230RHW0

Near Parma, Ohio 44134

Marie V

Job Details: 06/09/2021

"Cc that the unit does not works, confirmed when you open the door light come on , check power at terminal block, from L1 to N 122V from L2 to N122V and from L1 to L2 244V. Took panel off and checked tech sheet need to verify if control is sending power to HMI it is getting 5VDC from control still not operating, unit will need UI. Advice cust to replace foil vent for ridged metal or flexible metal because thats a fire hazard. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Independence, Ohio 44131

Marie V

Job Details: 06/09/2021

"Cc that the ice maker is not working and dispenser. Confirmed, you can hear valve working but no water comes out. Found water tank frozen. Followed SP instructions. Op test ok. ; used 2 WR02X11330 (5/16 UNION) from stock"

We serviced a

WHIRLPOOL DRYER

Model WHD5090GW0

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 06/09/2021

Customer has a different issue. She told me the display will go out and become non-responsive. I was able to duplicate this I ran a cycle of the display went out I was not able to pause the machine or turn it off I had to open the door to get it to stop working. After leaving the machine alone and talking with the customer after five minutes the machine turned back on on its own. Needs a new display board estimate only ; ordrng 1 W11089031 (Control)

We serviced a

MAYTAG DRYER

Model DG412

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 06/09/2021

The unit is making a rattling sound rattling sound is coming from the vent fan its broken. This is also causing the unit to overheat; ordrng 1 Y303836 (Fan) and 1 S

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Madison, Ohio 44057

Dan

Job Details: 06/09/2021

"Customer complaint that unit is not making ice, confirmed, unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 W11284458 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Parma, Ohio 44134

Marie V

Job Details: 06/09/2021

"Cc that the unit still has frost on freezer, and that the door is not aligned with the right hand side door. Steamed out the gasket and added petroleum jelly on advice cust to allow at least an hour for it to get cold and have that shape. Tried to adjust door, advice cust that sometimes it takes some time for the gaskets to get even. Op test ok"

We serviced a

N/A N/A

Model LDE7304ACE

Near University Heights, Ohio 44118

Jason N

Job Details: 06/09/2021

"Cc unit not tumblingChecked drive components, found drum belt snapped, belt is weak and brittle. Unit needs drum belt. ; ordrng 1 WPY312959 (Belt)"

We serviced a

GE REFRIGERATOR

Model ZISP420DTASS

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 06/09/2021

Installed damper and temp sensor OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE STACK W/D

Model GUD27ESSJ1WW

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 06/09/2021

Cc dryer not working properly Found motor to be stuck Spun drum and unit started working Stoped and started several times with and with out a load OP Test Ok If issue comes back Will need motor and blowerUnit is In a closet ; ordrng 1 WE17X22215 (dryer motor & pulley) and 1 WE16X20393 (blower wheel ctr)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Windsor, Ohio 44099

Brian M

Job Details: 06/09/2021

Installed actuator OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW8500BR0

Near Cleveland, Ohio 44112

Jason N

Job Details: 06/09/2021

Installed suspension and hub. Ran auto cycle. Basket floating properly. Cycle finished with no faults. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKB0

Near Cleveland, Ohio 44122

Corina H

Job Details: 06/08/2021

Replaced the tub. Started a cycle. Had to remove the model and serial. Cust put it in with the owners manual. Optest ok.

We serviced a

KENMORE RANGE

Model 790.46602502

Near Painesville, Ohio 44077

Jeff M

Job Details: 06/08/2021

The Internet switch failed which also tripped the in-line fuse needs both switch and fuse; ordrng 1 318191023 (Switch) and 1 318005213 (Fuse) and 1 S

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JW0

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 06/08/2021

"Cc unit self clean not working properly Customer stated the self clean didnt clean the splatter off his oven door glass, but it did clean the inside of the oven. Advised customer that unit is working as designed. Customer will need to clean oven door glass manually. Unit working as designed."

We serviced a

KITCHENAID RANGE

Model KFGC500JSS01

Near Independence, Ohio 44131

Corina H

Job Details: 06/08/2021

Replaced the ui. Optest ok.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Broadview Heights, Ohio 44147

Corina H

Job Details: 06/08/2021

CC that the unit sometimes starts and there is a line in the screen. Confirmed. Will need a new main control and ui. Office to reschedule ; ordrng 1 W11419051 (Main control) and 1 W11478525 (Ui)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Solon, Ohio 44139

Brian M

Job Details: 06/08/2021

Installed control Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED7600XW0

Near Painesville, Ohio 44077

Jeff M

Job Details: 06/08/2021

The idler pulley failed.; ordrng 1 WPW10547292 (Pulley) and 1 S

We serviced a

KITCHENAID DISHWASHER

Model KUDS03CTSS3

Near Avon, Ohio 44011

Marie V

Job Details: 06/08/2021

Cc that the door just falls down quick. Confirmed found cable for spring broken. Replaced both sides from T/S. Tested . Op test ok; used 1 8194001 (Link) from stock

We serviced a

MAYTAG WASHER

Model MVWB865GC1

Near Garrettsville, Ohio 44231

Dan

Job Details: 06/08/2021

"Customer complaint of f6e2 error, ran diagnostics found f6e3(miscommunication acu cannot hear ui), f0e3(overloaded) , f6e2(miscommunication ui and acu) , and f2e1(stuck key) error codes, unit needs new control and user interface, customer does not want repair ; ordrng 1 W11162441 (Ui) and 1 W11401710 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model SDG4606AWW

Near Mentor, Ohio 44060

Joe O

Job Details: 06/08/2021

"Cc: little heat, long dry timesFound high pitch squeal. Found unit not heating. Igniter open. Needs igniter, rollers and pulley; ordrng 1 WP37001308 (ignitor) and 2 WP37001042 (support)s and 1 WPY54414 (pulley-idr), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Broadview Heights, Ohio 44147

Corina H

Job Details: 06/08/2021

CC that the Lights are not working and the unit went High temp. Confirmed on the lights. Cust reset the breaker. Replaced the led lights in the ff

We serviced a

JENN-AIR WALL OVEN

Model JJW2830WS02

Near Eastlake, Ohio 44095

Joe O

Job Details: 06/08/2021

"Cc: cooling fan errorFound error codes f8e0(low fan speed under speed). Ran fan test in diagnostics. Found upper blower fan not blowing at low speed. Need upper blower; ordrng 1 WPW10273667 (blower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Grafton, Ohio 44044

David R

Job Details: 06/08/2021

Washer/dryer combo. Cc unit dryer drum is not moving. Been unplugged for a couple weeks. Plugged in started up dryer and its working and the drum spinning. Tested different cycles and took panel off to check the inside. Let unit run. Heating and cycling. Belt looks good. No noises. Everything checks good.unit was running for 10 mins. Good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near North Ridgeville, Ohio 44039

David R

Job Details: 06/08/2021

"Customer had questions about run time of unit. Checked over, unit checks good. Let customer know the compressor can run up to 80/90% of the time. Went into diagnostics, test 7. Changed to an automatic 8 hour defrost mode. Turned water on for customer and checked dispenser, good. Ive called for water, unit test good. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Willoughby, Ohio 44094

Joe O

Job Details: 06/08/2021

"Cc: broil kicking on during bake(burning food)Customer stated broil kicks on intermittently during bake. Stated it will kick on at highest setting, burning the food. Customer stated just the broil kicks on, it not every use. Ran test bake. Unit preheated. Unit functioning as designed. Quoted for control. Customer does not want to repair at this time.Op test ok; ordrng 1 W11528177 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Aurora, Ohio 44202

Dan

Job Details: 06/08/2021

"Customer complaint that agitator is not moving, confirmed, found shifter had fallen out of cam, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

GE MICROWAVE

Model JVM2070SH001

Near Bedford Heights, Ohio 44146

Dan

Job Details: 06/08/2021

"Customer complaint that unit is not heating, confirmed, issue is on high voltage side, capacitor and diode are good, magnetron making loud humming/buzzing noise, unit needs new magnetron , customer does not want repair ; ordrng 1 WB27X10735 (Mag), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL STACK W/D

Model WET4024HW0

Near Maple Heights, Ohio 44137

Dan

Job Details: 06/08/2021

"Customer complaint that washer is making a grinding noise, ran drain and spin cycle, noise is drain hose vibrating off of back panel, adjusted, unit sounds normal now, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Garfield Heights, Ohio 44125

Dan

Job Details: 06/08/2021

"customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SFZ4

Near Parma, Ohio 44129

Dan

Job Details: 06/08/2021

"Installed new sump assembly, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW8800YW0

Near Aurora, Ohio 44202

Brian M

Job Details: 06/08/2021

Installed drain pump Ran auto test OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Chagrin Falls, Ohio 44022

Dan

Job Details: 06/08/2021

"Customer complaint that lid is not locking, confirmed, found lid broken causing lid to not lineup with lock, unit needs new lid, customer does not want repair at this time; ordrng 1 W11259006 (Lid), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8540FW2

Near Chagrin Falls, Ohio 44023

Dan

Job Details: 06/08/2021

"Customer complaint that unit is not working sometimes, started timed dry cycle, unit started and heated, customer explained that when it doesnt start they unplug for a minute then plug back in and unit works, unit needs new control; ordrng 1 W10875487 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Broadview Heights, Ohio 44147

Corina H

Job Details: 06/08/2021

CC that the unit is not turning on. Confirmed. Ran diag f6e2 ui lost communication with main control. unit will need main control board and ui. Ordering parts office to reschedule ui out of stock.; ordrng 1 W11135393 (Ui) and 1 W11429620 (Main control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Brooklyn, Ohio 44144

Gabriel P

Job Details: 06/08/2021

"Found defrost working check thermister is good need control also customer wanted me to show her how to take out parts to get to evaporator so she can steam or clear all ice before I get back ; ordrng 1 W11035836 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Novelty, Ohio 44072

Dan

Job Details: 06/08/2021

"Customer complaint of screeching noise at beginning of cycle and sometimes unit drains and shuts off immediately when cycle is started, started normal wash cycle , no screeching noise heard, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Westlake, Ohio 44145

Corina H

Job Details: 06/08/2021

Cc that washer is shaking and banging. Verified and ran a rinse and spin with a load of towels and unit. Leveled the feet. Optest ok.

We serviced a

KITCHENAID COOKTOP ELE

Model KCGS950ESS02

Near Avon, Ohio 44011

David R

Job Details: 06/08/2021

"Part not needed. Cc, FR burner not igniting. Found that the FR burners middle cap was switched wrong with the Middles burner middle cap. Corrected. Tested. Unit is good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW05

Near Avon Lake, Ohio 44012

David R

Job Details: 06/08/2021

"Cc unit is leaking. Found ice build up underneath evap tray. Cleared all ice, cleared debris from the drain tube. Tested. Good. Op test ok."

We serviced a

WHIRLPOOL COOKTOP ELE

Model KICU569XBL00

Near Cleveland, Ohio 44102

Corina H

Job Details: 06/08/2021

Replaced both modules and unit is still throwing the same error code F63 and C91 called whirlpool tech line and spoke with Bryan explained issue and said for us to replace the right hand side burners and middle burner that it could be a bad sensor in the element. Ordering parts.; ordrng 2 WPW10396548 (Cookplate)s and 1 WPW10396779 (Plate)

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCE77US0HB01

Near Streetsboro, Ohio 44241

Brian M

Job Details: 06/08/2021

Customer showed pop took pic Cc of discoloration of burner after a boil over Advised on a cleaner kit recommended by whirlpool No physical issues found just cosmetic

We serviced a

WHIRLPOOL RANGE

Model KFDC506JSS00

Near Avon Lake, Ohio 44012

David R

Job Details: 06/08/2021

"Per entitlement page, shows unit in WARRANTY. Customer had questions about functionality. Went over and tested unit out. Everything working normally. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Olmsted, Ohio 44070

Marie V

Job Details: 06/08/2021

Replaced control and shifter. Calibrated unit and ran auto test. Op test okBrought core for return

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Parma, Ohio 44129

Marie V

Job Details: 06/08/2021

"Cc that the unit stopped cooling. Took temps fresh food section 77* and 74* on freezer. Compressor is hot ,and not running. Tested compressor with a start device, it started running and closed freezer door for about 15 min to check frost pattern, no frost patter. Put a piercing valve from T/S on compressor, unit was on 28 vacuum, unit will need sealed system repair. Put evaporator fan on list because is loud. ; ordrng 1 W11334745 (Evap fan) and 1 WPW10143759 (Drier) and 1 W10507884 (Compressor) and 1 WPW10313899 (Evaporator)"

We serviced a

AMANA REFRIGERATOR

Model ABB2223DEW

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 06/08/2021

Found unit psi 20 into vacuum when running and high side very high when unit not running low side was 20 into vacuum and high side 0 add nitrogen and no thing came out of cap tube call whirlpool spoke to andy and is not repairable

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Perry, Ohio 44081

Jeff M

Job Details: 06/08/2021

Installed the new part op tested good. Ui

We serviced a

WHIRLPOOL DRYER

Model LGB6300PW0

Near South Euclid, Ohio 44121

Jason N

Job Details: 06/08/2021

"Cc unit not heatingRan dryer test, found igniter not glowing. Checked power in to igniter, 0v. Checked all thermals, found thermal fuse open. Replaced using truck stock. Reran dryer op test, good ignition and flame. Good airflow at vent outlet. Op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL WASHER

Model LSC8244DQ0

Near Madison, Ohio 44057

Jeff M

Job Details: 06/08/2021

Installed the new part op tested good. 3 suspension spring and 1 counter balance spring

We serviced a

WHIRLPOOL WALL OVEN

Model KOCE507ESS05

Near Roaming Shores, Ohio 44084

Jeff M

Job Details: 06/08/2021

The unit has an F1E5 inverter failed. Needs an inverter board and magnetron; ordrng 1 W11346197 (Mag) and 1 W10217711 (Inverter) and 1 S

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Roaming Shores, Ohio 44084

Jeff M

Job Details: 06/08/2021

Cust is having a issue with the unit making noise. The sound of the compressor is making is normal the sound the customers is hearing is the Freon passing through the system unit is operating as designed the temperatures are all normal inside the units machine was making the noise as I was there it was the gurgling as the Freon was passing through the evaporator passing through the tubing . unfortunately theres nothing I can do about this noise this machine is operating as designed and functioning correctly.

We serviced a

MAYTAG RANGE

Model MET8800FZ01

Near Jefferson, Ohio 44047

Jeff M

Job Details: 06/08/2021

The broiler element failed not the bank. No eta; ordrng 1 W10249977 (Broiler element)

We serviced a

WHIRLPOOL RANGE

Model KODE500ESS05

Near Kingsville, Ohio 44048

Jeff M

Job Details: 06/08/2021

Customer is having an issue with the machine that sustaining temperature I preheated the unit to 350? it did not hold temperature dropped 20? calibrated the oven positive 20? unit tested good

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