We serviced a
MVWB450WQD WHIRLPOOL
Model WASHER
Near Seven Hills, OH 44131
Jeff M
Job Details: 04/24/2017
Tub bearing has failed the unit starting to leak water to the stater and rotor and RPS sensor est only; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (SENSOR) and 1 WPW10419333 (STATOR),
We serviced a
SAV4655AWQ WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 04/24/2017
Transmission is failing leaking oil Haveli apart is discontinued cannot be repaired; ordrng 1 27001039 (transmison N/A)
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Willoughby, OH 44094
Jeff M
Job Details: 04/24/2017
The unit has only leaked twice after i lvl the unit i can see the water is leaking passed the seal unit needs a new seal ; ordrng 1 W10864081 (SEAL
We serviced a
GSS25QSWCSS GE
Model REFRIGERATOR
Near Geneva Township, OH 44041
Jeff M
Job Details: 04/24/2017
Unit is still not defrosting correctly a individual he tested the heating parts between the blue and orange wire on the quick disconnect inside the freezer I had 2o 0hms as I was inspecting the pins I noticed the evaporator fan was not very strong if there is poor air circulation there will be poor cooling and poor defrosting; ordrng 1 WR60X10307 (mtr dc evap fan asm),
We serviced a
MGDC215EW1 MAYTAG
Model DRYER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/24/2017
Installed coil and handle. Op test ok. ; Job Cmpltd,
We serviced a
KRFF300ESS01 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 04/24/2017
Found fill tube froze up. Defrosted and monitored. No water leaking. Likely line had air in it causing it to drip and freeze. Forced icemaker to cycle. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH00
Near Parma, OH 44130
Dan H
Job Details: 04/24/2017
Customer complaint of water leaking from top of fresh food section, found unit leaking from water filter housing connection, reset connection, no good, unit needs new water filter housing; ordrng 1 WPW10238156 (housing), schdld next appmnt for 4/26 WED !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRS64ZEW7
Near Cleveland, OH 44109
Dan H
Job Details: 04/24/2017
Installed new ice actuator, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Cleveland, OH 44113
Dan H
Job Details: 04/24/2017
Customer complaint that unit is leaking, found water line severely damaged(see pic), cut off damaged line and replaced with new 1/4" water line and guess fitting, no leaks now, op test good ; Job Cmpltd, O-
We serviced a
WHIRLPOOL RANGE
Model KSEB900ESS0
Near Cleveland, OH 44115
Dan H
Job Details: 04/24/2017
Customer complaint of cooling fan failure, found f8e0( cooling fan speed too low) error flashing on display, unit needs new cooling fan, not rescheduling because customer is to contact whirlpool to check if lease agreement is valid as proof of purchase, customer will send acceptable proof of purchase; ordrng 1 W10860981 (fan-blwr),
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WET4024:EW0
Near Dorset, OH 44032
Arthur V
Job Details: 04/24/2017
Squeel is brake noise. This is a direct drive old style transmission that has a sqeual at end of cycle. Noise is normal operating noise. Op test is good ; Job Cmpltd,
We serviced a
KDTE704DBL0 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/24/2017
Installed control panel. Op test ok. ;
We serviced a
WTW8500DC0 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/24/2017
Found the noise is the slider moving up and down. This is normal. Ran service mode and high speed spin. Op test ok. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Geneva Township, OH 44041
Arthur V
Job Details: 04/24/2017
, Found rollers faulty. Needs drum rollers. ; ordrng 2 12001541 (bearing & roller asy)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/27 THU !,
We serviced a
MAYTAG REFRIGERATOR
Model MFD2562VEM11
Near Willoughby, OH 44094
Eric M.
Job Details: 04/24/2017
Comp not making ice for past 2 weeks. Jumped t - h on im, not cycling, verified im getting pwr, needs im replaced. . Replaced im, cycled and filled, optest good, advised cust to discard 1st 2 batches of ice that is produced.; used 1 W10884390 (ICE MAKER ASSY 8239) from stock, , Job Cmpltd,
We serviced a
KUDC10FXSS6 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Alice M.
Job Details: 04/24/2017
Installed parts listed. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXR2
Near Chardon, OH 44024
Eric M.
Job Details: 04/24/2017
Replaced lock and mmcu. Ran thru svc test iaw tech sheet, washer operating as designed.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $134.73 CC Ref # 695446367, Job Cmpltd,
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/24/2017
Ran service test mode. Sounds and operations are normal. Op test ok. ; Job Cmpltd,
We serviced a
WFE515S0EW0 WHIRLPOOL
Model RANGE
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 04/24/2017
Installed terminal block. Tested all burners and bake. Op test ok. ; Job Cmpltd,
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QW0A
Near Aurora, OH 44202
Robert A.
Job Details: 04/24/2017
Found air dry 12x, and delay flashing, pressed cancel, ng, cycled power to unit, ran diognastics, heater fault, trabidity sensor fault, checked connections, good, tested heater, open, needs pump/heater asm and sensor; ordrng 1 A00040101 (sensor) and 1 A00210602 (pump/HEATER), schdld next appmnt for 4/26 WED ! [**],
We serviced a
GI7FVCXWQ01 WHIRLPOOL
Model REFRIGERATOR
Near Seven Hills, OH 44131
Chad P.
Job Details: 04/24/2017
Found water randomly being sent to icemaker This only happens when icemaker is turned on via the control. Ice maker is in a solid block of ice. Wiring and switches check good. Needs icemaker and control replaced
We serviced a
KITCHENAID RANGE
Model KGSS907SSS03
Near Aurora, OH 44202
Robert A.
Job Details: 04/24/2017
Found rt rear switch turned out of place, inspected switch, good, reset, op test ok; Job Cmpltd,
We serviced a
GI6FDRXXY07 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 04/24/2017
Found i.m. Fill valve leaking into ice maker causing water to get into ice maker module and cause it to non stop harvest. Needs valve and ice maker replaced.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS1
Near Aurora, OH 44202
Robert A.
Job Details: 04/24/2017
Reset drain hose, inspected unit, reset connections, ran diagnostics slow drain, watched cycle, water temp after fill 90 deg, need to run hot water in sink before starting unit watched cycle, good, disp opened, started normal wash, disp opened, no odd smell noticed, checked service pointers, none on this problem, op test ok; Job Cmpltd,
We serviced a
MVWB850YG0 MAYTAG
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 04/24/2017
Found hinge and arm seized together on rh side. Needs arm and hinge replaced. Cust has extended warranty through wpl/aig
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Solon, OH 44139
Robert A.
Job Details: 04/24/2017
Talked w/cust needs to r/s; schdld next appmnt for 4/26 WED !,
We serviced a
WTW8040DW1 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Brian B
Job Details: 04/24/2017
Replaced suspension. Ran tes cycle. Optest ok.; Job Cmpltd,
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Avon, OH 44011
Brian B
Job Details: 04/24/2017
CC that machine does not start when start pad is touched, but instead, beeps. After a number of tries, machine does start. Checked vent. All clear and correct. Good airflow. Ran diag. F2E1, button depressed for over 20 sec.. ran UI and pad test. Passed.. cleared code. Ran auto test. All systems passed. Dryer now working properly. Optest ok.; Job Cmpltd
We serviced a
KUDT03FTSS1 KITCHENAID
Model DISHWASHER
Near North Olmsted, OH 44070
Alice M.
Job Details: 04/24/2017
CC that machine is not draining.; used 1 WPW10348269 (PUMP-DRAIN 7102)
We serviced a
KDTE704DSS1 KITCHENAID
Model DISHWASHER
Near Westlake, OH 44145
Brian B
Job Details: 04/24/2017
CC that water is leaking through bottom of machine. Ran test cycle. Found water pouring through diverter area. Water has damaged connectors on diverter. Will need new sump assembly and harness. Will give est. custoner will call whirl to see if they will send parts. Do not order parts unless cust calls office.
We serviced a
KRFF302ESS01 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44143
Brian B
Job Details: 04/24/2017
Found evap not defrosting. Called TL, TJ, file # 7718864395.. placed into ser mode. Step 101, defrost.. heater did not come on. Ff display reads OP. Ohmed out with meter. 56k ohms. This is resister reading. Bimetal is open. Will need new bimetal. Used steamer to clear ice. Office to order part. Customer needs first appt if poss.; ordrng 1 W10911102 (HARNESS),
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Cleveland, OH 44109
Dan H
Job Details: 04/24/2017
Customer complaint that unit leaves white residue on clothes, ran diagnostics found f0e5(off balance) and f8e1(long fill) error codes, started normal wash cycle, unit filled to normal level and advanced to wash cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model MGR8700DS2
Near Cleveland, OH 44109
Dan H
Job Details: 04/24/2017
Customer complaint that unit is not heating properly, Customer had cake in oven when tech arrived, Oven set to 400 degrees, temperature in oven is 370 degrees, adjusted temperature offset up 30 degrees, temperatures reading within range, op test good ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Berea, OH 44017
Dan H
Job Details: 04/24/2017
Installed new auger motor and seal, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW14
Near MIDDLEBRG HTS, OH 44130
Dan H
Job Details: 04/24/2017
Customer complaint that led lights are not working in fresh food section, found left top led light red wire pulled out of molex connector(see pic), red wire tab is broken, unable to reinsert into connection, unit needs new led light; ordrng 1 W10854032 (module), schdld next appmnt for 4/26 WED 8-12,
We serviced a
WHIRLPOOL RANGE GAS
Model AGR5630BDW1
Near Brook Park, OH 44142
Dan H
Job Details: 04/24/2017
Customer complaint that oven is not lighting, started bake for 350 degrees, bake burner lit right up, outlet unit is plugged into has an open ground, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near North Olmsted, OH 44070
Dan H
Job Details: 04/24/2017
Customer complaint that unit will not start it just flashes open/close door, confirmed, unit needs new door switches and cams, installed new door switches and cams, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Westlake, OH 44145
Dan H
Job Details: 04/24/2017
Customer complaint that unit is stuck in sensing cycle, ran diagnostics no error codes found, started normal wash cycle, Unit filled and advanced to wash cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Westlake, OH 44145
Dan H
Job Details: 04/24/2017
Installed new doors, op test good ; ordrng 1 WPW10308869 (bin-cntlvr),
We serviced a
WHIRLPOOL WASHER
Model WTW5610XW2
Near Lakewood, OH 44107
Dan H
Job Details: 04/24/2017
Customer complaint that unit turns on by itself and ends cycle at 8 minutes, unit did power on by itself, ran diagnostics no error codes found, ran drain and spin cycle, unit completed cycle, unit needs new user interface, customer does not want repair at this time; ordrng 1 W10338620 (console277.55), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GHSC239DW0
Near Cleveland, OH 44102
Dan H
Job Details: 04/24/2017
Installed new control board, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVL01
Near Concord Township, OH 44060
Gail V.
Job Details: 04/24/2017
Replaced main bd. Took display bd back unused Unit started. Display working. Op test good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS0
Near Austinburg Township, OH 44084
Arthur V
Job Details: 04/24/2017
Found glass in pump causing issue. Cleated out standing water and removed glass from pump. Unit op test good. Advised cust about install drain hoses are not made for dishwashers ( soft rubber hoses) ; , Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFCA
Near Roaming Shores, OH 44084
Arthur V
Job Details: 04/24/2017
Replaced ice maker Cycled. Op test good ; Job Cmpltd, O-emld tckt [SdLink
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB00
Near Mentor, OH 44060
Arthur V
Job Details: 04/24/2017
Found unit in a vacume. Installed bullet valve --- added r134 a unit needs evaporator,and compressor Cfc tech extra time Reschedule at customer request ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 4/28 FRI !,
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW0
Near Kingsville, OH 44048
Arthur V
Job Details: 04/24/2017
Got pop from Kieth st Griffiths who will fax copy to office--- found unit needs a water valve Cold water slow. Getting a f8e1 error ; ordrng 1 W11038711 (WATER VALVE), schdld next appmnt for 4/26 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Garrettsville, OH 44231
Tim G.
Job Details: 04/24/2017
Customers complaint is that the unit is not completing the cycles. Checked unit and found a F5E1 &2 lid lock error, F7E5 shifter fault, and a F8E1 long/ no fill. Checked the units water valve and found very low pressure when the cold side of the valve is turned on. Removed hose and checked pressure by placing the cold hose in the basket asm to find good pressure. Reinstalled hose and found pressure a little better but not by much. Found the unit when testing agitation and spin the shifter not finding the position every time. Unit needs valve and shifter. ; ordrng 1 W10913953 (ACTUATOR) and 1 W11038711 (INLET VALVE ), schdld next appmnt for 4/25 TUE 2-5
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Garrettsville, OH 44231
Tim G.
Job Details: 04/24/2017
Customers complaint is that the unit will not drain. Checked unit and found full of water and the drain pump humming. Cleared all the water and pulled pump to find a piece of plastic stopping the pump. Cleared the pump and tested, op test good. ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDBH969AWS1
Near Geneva Township, OH 44041
Gail V.
Job Details: 04/21/2017
Replaced door seal with new strike kit. Unit may need a new latch assy. If cust having issues new latch is part number WPW10404409 and is 44.88 plus tax ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Concord Township, OH 44077
Eric M.
Job Details: 04/21/2017
Comp doors are not aligned after the rh ff door was replaced by B&B installers. Unable to align french doors or the pull out drawer, the lh hinge is bent downward, needs hinge and thimble replaced. Not available until 5/1 and needs after 12 pm.; ordrng 1 W10878115 (HINGE (LH)) and 1 WPW10505294 (THIMBLE), schdld next appmnt for 4/26 WED 12-3,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near South Euclid, OH 44121
Eric M.
Job Details: 04/21/2017
Condenser still vibrating. Tightened condenser clip screw and frame bolts, re-positioned and added a couple more pieces of foam, vibration gone, optest good.; Job Cmpltd,
We serviced a
KITCHENAID COOK TOP
Model KECC607BBL01
Near Beachwood, OH 44122
Eric M.
Job Details: 04/21/2017
Replaced appliance manager and ui, able to enter svc test mode this time, optest good.; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GTH18GBDHRCC
Near Oakwood Village, OH 44146
Eric M.
Job Details: 04/21/2017
Comp that the motor (compressor) making loud noise when running. Compressor and fans running, not hearing any abnormal sounds, checked temps, ff and fz temps good. Checked the defrost cycle, operating normally. Took out of defrost, compressor started right up, and sounds completely normal. Did lower thr rh leveling leg which was all the way up. Advised cust of the different sounds that may be heard after otpr during a defrost cycle, like bubbling, gurgling, groaning, or popping, and that these sounds are completely normal. The unit is operating just as it was designed to operate by the manufacturer.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Solon, OH 44139
Eric M.
Job Details: 04/21/2017
Comp when washing underwear, does not fill up with a lot of water, but when she washes 3 silk blouses, fills up with 2 gallons of water. Init fault code dislay, no faults, calibrated, ran auto test, passed. Checked water levels on a normal, wrinkle control, and hand wash cycles, normal water levels. The washer is operating just as it was designed to operate by the manufacturer.; Job Cmpltd,
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSRS25FGWH01
Near Chagrin Falls, OH 44022
Eric M.
Job Details: 04/21/2017
Comp ff door not sealing well, not cooling in ff compartment, water leaking onto floor of ff compartment. Found the ff and fz door gaskets torn at the bottom, magnets hanging out of gaskets, not sealing to cabinet, ff door is low, found the bottom cams worn. Needs the ff and fz door gaskets and cams replaced. Quoted $198 labor to replace cams and door gaskets. Repair declined, estimate only.; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB880BW0
Near Mentor, OH 44060
Eric M.
Job Details: 04/21/2017
Comp loud during final spin. Spun basket, bearing grinding. Init svc test iaw tech sheet, no faults, ran auto test, very loud during spin,needs bearing replaced. Quoted $148 labor. Replaced bearing, ran rinse/drain/spin cycle, no more grinding sound, optest good.; used 1 W10435302 (BEARING 10551) from stock, Cllctd $367.50 CC Ref # 692728312, Job compltd
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS3
Near South Russell, OH 44022
Robert A.
Job Details: 04/21/2017
Found no power to unit, reset plug in wall, ran unit, good, poss loose wire in outlet, op test ok; Job Cmpltd,
Near Garrettsville, OH 44231
Tim G.
Job Details: 04/21/2017
Whirlpool top load washer WTW5000DW1, Customers complaint is that the unit is not completing the cycles. Checked unit and found a F5E1 &2 lid lock error, F7E5 shifter fault, and a F8E1 long/ no fill. Checked the units water valve and found very low pressu
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS5
Near Solon, OH 44139
Robert A.
Job Details: 04/21/2017
Checked over unit, temps good, bin 1/2full, reset ice door, now sealing, op test okCust to watch; Job Cmpltd,
We serviced a
MAYTAG BUILT IN OVEN
Model MEW7530DS01
Near Lyndhurst, OH 44124
Gail V.
Job Details: 04/21/2017
Installed pannel, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near WARRENSVL HTS, OH 44122
Gail V.
Job Details: 04/21/2017
Found unit leaning forward, corrected, spray arm clogged, cleared , need to remove excess food from dishes, ran diognastic cycle, water temp 70 deg, need to run hot water in sink before starting unit, op test ok; Job Cmpltd,
We serviced a
GE DISHWASHER
Model PDWT280V00SS
Near Highland Heights, OH 44143
Robert A.
Job Details: 04/21/2017
Cleared sump, ran unit, water temp 95 deg, need to run hot water in sink before starting unit, watched cycle, good water flow through spray arms, found drain pump vibrating, corrected, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM1
Near Novelty, OH 44072
Robert A.
Job Details: 04/21/2017
Found no response from keys, found ribbon cable discolored, needs panel and control; ordrng 1 W10595570 (cntrl-elec) and 1 W10811169 (PANEL), schdld next appmnt for 4/24 MON !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Mantua, OH 44255
Tim G.
Job Details: 04/21/2017
Installed new sump asm, op teat good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS526SIAH00
Near Ravenna, OH 44266
Tim G.
Job Details: 04/21/2017
Installed new damPer asm, op test good. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS308SSS04
Near Aurora, OH 44202
Tim G.
Job Details: 04/21/2017
Pulled unit from wall and installed the mag and inverter. Tested unit and found the mag to have an abnormal buzzing sound when power is applied. Disconnected mag and tested unit again and found noise gone. Spoke to EB who stated that the internals of the mag may be loose from manufacturing. Re ordering mag. ; ordrng 1 W11098747 (MAG), schdld next appmnt for 4/26 WED !,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Reminderville, OH 44202
Tim G.
Job Details: 04/21/2017
Customers complaint is that the unit started to run on its own. Customer had unit unplugged when arrived. Applied power to unit and found unit in a emergency drain mode. Canceled drain and checked for errors. Tech found no stored errors and ran a self diagnostics test. Unit completed test without failure. Tech noticed a lint catch on the drain hose that was full of lint (could cause a slow/no drain) and advised the customer to clean or replace. Tech ran a reset of the control and a recal cycle, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS537SIAF00
Near Aurora, OH 44202
Tim G.
Job Details: 04/21/2017
Customers complaint is that the unit is freezing in the ff section. Checked unit and found temps in the upper 20's at all levels of the ff. Checked and found the damper door broken and needing replaced. Quoted customer for repair and ordering the damper asm. Tech made adjustment to damper door to help with freezing in the ff and left asm unplugged. ; ordrng 1 W10837808 (diffuser. 104.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/25 TUE !,
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Brecksville, OH 44141
Tim G.
Job Details: 04/21/2017
Customer's complaint is that the unit doesnt wash anything and leaving detergent behind on clothing. Customer showed tech examples of clothing that didn't wash well (baseball pants). Customer using too much detergent and was advised to only use 2tbls. Tech also instructed customer on loading (like loads and loading around the wash plate and not on top). Tech also suggested that the customer tey a bulky/sheets with a deep water wash cycle for better results. Customer is not happy with unit and has expressed that both whirlpool and home depot. Tech supplied the customer with the consumer line number to whirlpool. Checked for stored errors and found unit working at normal op. ; Job Cmpltd,
Near Garrettsville, OH 44231
Tim G.
Job Details: 04/21/2017
Maytag top load washer MVWC415EW1, Customers complaint is that the unit will not drain. Checked unit and found full of water and the drain pump humming. Cleared all the water and pulled pump to find a piece of plastic stopping the pump. Cleared the pump a
Near Mantua, OH 44255
Tim G.
Job Details: 04/21/2017
Whirlpool dishwasher WDF520PADM7, Installed new sump asm, op teat good.
Near Ravenna, OH 44266
Tim G.
Job Details: 04/21/2017
Whirlpool SxS refrigerator WRS526SIAH00, Installed new damer asm, op test good. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper
Near Aurora, OH 44202
Tim G.
Job Details: 04/21/2017
Kitchenaid wall oven combo KEMS308SSS04, Pulled unit from wall and installed the mag and inverter. Tested unit and found the mag to have an abnormal buzzing sound when power is applied. Disconnected mag and tested unit again and found noise gone. Spoke to
We serviced a
WTW4616FW0 WHIRLPOOL
Model WASHER
Near Rocky River, OH 44116
Brian B
Job Details: 04/21/2017
CC that machine not putting enough water in. Ran diag. No codes.. ran calibration and auto test. Ran normal cycle with clothes. All functions normal. Advised customer. Optest ok.; Job Cmpltd,
We serviced a
FGHF2366PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Elyria, OH 44035
Brian B
Job Details: 04/21/2017
Replaced listed parts.. optest ok.; Job Cmpltd,
We serviced a
GTDP220EF4WW GE
Model DRYER
Near Lorain, OH 44052
Brian B
Job Details: 04/21/2017
Replaced listed parts. Ran test cycle. Optest ok..; Job Cmpltd,
We serviced a
WTW7000DW1 WHIRLPOOL
Model WASHER
Near Sheffield Lake, OH 44054
Brian B
Job Details: 04/21/2017
CC that machine keeps resetting the time and it doesn't agitate properly. F0E3, overload, and F0E5, off balance.. ran a calibration and ser test cycle. Wash plate moving properly. Ran a rinse and spin. Machine operating properly. Advised customer on overloading. Optest ok.; Job Cmpltd
We serviced a
KEBS109BSS00 KITCHENAID
Model WALL OVEN
Near Bay Village, OH 44140
Brian B
Job Details: 04/21/2017
Pulled oven.. Replaced control panel thermal fuse. Optest ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D2EAB00
Near Painesville, OH 44077
Dan H
Job Details: 04/21/2017
, Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 4 degrees evaporator fan is running, no air flow into fresh food section, found a bag of radishes pushed against lower air channel(see pic) removed, airflow did not improve, found lower air channel frozen up again, steamed out air channel, good air flow into fresh food section now, advised customer to make sure that lower air channel is not blocked; Job Cmpltd,
We serviced a
WDF520PADW7 WHIRLPOOL
Model DISHWASHER
Near Rocky River, OH 44116
Brian B
Job Details: 04/21/2017
No responce from panel. Found outlet behind machine worn and cord loose. Advised customer she will need electrician to replace outlet. Used ex cord to show customer machine is operating properly. Optest ok.; Job Cmpltd,
We serviced a
JGS1450DP1 JENNAIRE
Model RANGE
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 04/21/2017
Installed control. Op test ok. ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Painesville, OH 44077
Dan H
Job Details: 04/21/2017
Customer complaint that unit is taking too long to dry, dryer vent is approximately 20 ft(see pic), started timed dry cycle, unit is heating, found outside vent clogged with lint(see pic), removed clog, good air flow now, op test good ; Job Cmpltd,
We serviced a
WTW4900BW0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 04/21/2017
Found unit in suds lock. Showed cust how to remove. Ran normal wash and drained unit out. Op test ok. ;
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near Mentor, OH 44060
Dan H
Job Details: 04/21/2017
Customer complaint that unit is leaking, found unit leaking passed sump assembly seal, unit needs new sump assembly, customer does not want repair; ordrng 1 WPW10455261 (pump&motor152.74), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 04/21/2017
Installed console and control. Op test ok. Placed core on truck for return. ; Job Cmpltd,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS1
Near Concord Township, OH 44077
Dan H
Job Details: 04/21/2017
Customer complaint that unit is not starting it just flashes open/close door, unit needs new cams and door switches, installed cams and door switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8969SDM
Near Concord Township, OH 44077
Dan H
Job Details: 04/21/2017
Customer complaint that door pops open mid cycle and customer floods floor, customer states unit keeps running after door is open, started normal wash cycle, opened door, cycle paused when door is opened, door did not pop open, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Madison Township, OH 44057
Gail V.
Job Details: 04/21/2017
Customer complaint of frost build up in freezer section, found slight gap in top of freezer section door seal, applied heat and petroleum jelly to draw gasket to cabinet, op test good ; Job Cmpltd,
We serviced a
WTW5900TW0 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 04/21/2017
Found agitator only spinning in spin. Shifted basket right to left and it broke free. No faults found with drive system. Ran normal wash and drain spin. Op test ok. Possible stuck break or issue with clutch. Advised to use as normal. If issues return plase contact us back.
We serviced a
WED9600TW0 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/21/2017
Installed rollers. Found support was actually not damaged. Office to please refund cost for support. Op test ok. ; Job Cmpltd,
We serviced a
WTW7040DW1 WHIRLPOOL
Model WASHER
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 04/21/2017
Customer is using too much detergent. And she's using a quick cycle for a majority of her wash which is not allowing The clothes to be completely rents clean explain to her the quick wash is only for small loads and freshening up clothing not washing full loads ; Job Cmpltd,
We serviced a
WTW4616FW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44102
Jeff M
Job Details: 04/21/2017
Washer was stuck in the drain cycle I recalibrated the computer unit tested good I explain to the customer how to properly use the new washers; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH
Near Geneva, OH 44041
Dan H
Job Details: 04/21/2017
Charged unit with 4.4oz of r134a, good frost pattern now, op test good, advised customer to allow 24 houurs before stocking; Job CmplTD
We serviced a
KFIS20XVMS8 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44107
Jeff M
Job Details: 04/21/2017
Customer had a plugged drain in the back of the freezer I steamed the freezer out install the drain kit from truck stock unit tested good; used 1 W10619951 (TUBE-DRAIN) from stock,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW2
Near Jefferson, OH 44047
Arthur V
Job Details: 04/21/2017
Installed new inner panel--- no good. ---- water POURS out center of door on start up -----talked to GS no answer. Called techline talked to andrew air vent was covered and should be open to atmosphere. Andrew suggested to replace lower spray arm and rear manifold ; ordrng 1 W10340594 (manifold) and 1 WPW10340741 (tube-feed) and 1 WPW10491331 (arm-spray) and 1 WPW10498900 (arm-spray), schdld next appmnt for 5/1 MON !,
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Andover, OH 44003
Arthur V
Job Details: 04/21/2017
Gears do not have "connectors ". Need to order connectors ; ordrng 2 WR02X13631 (connnector gear pini)s, schdld next appmnt for 5/1
We serviced a
MEDB850YW0 MAYTAG
Model DRYER
Near Parma, OH 44129
Jeff M
Job Details: 04/21/2017
When I got there the unit was not heating I took the machine parts inspected the heating element and all the fuses reassemble the machine and started working; Job Cmpltd
We serviced a
JDS9860AAP JENNAIRE
Model RANGE
Near University Heights, OH 44118
Jeff M
Job Details: 04/21/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KDTE704DPA0 KITCHENAID
Model DISHWASHER
Near Pepper Pike, OH 44124
Jeff M
Job Details: 04/21/2017
The right rail is breaking down falling apart it's needs new railings; ordrng 1 W10822165 (RAIL L) and 1 W10822166 (RAIL R),
We serviced a
KFIS29PBMS00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 04/21/2017
Unit was not dispensing water or ice I pressed the paddle and tested the water valve it was not receiving any power needs new main control the control is discontinued; ordrng 1 W10581605 (cntrl-elec N/A),