We serviced a
GE DISHWASHER
Model GLD6966R10SS
Near Edgewood, OH 44004
Arthur V
Job Details: 04/21/2017
Complain no heated dry. Found 16 ohms at bd at j2 connector number 6 and neutral --- element good. Bd broken at screw where it connects to unit. Needs control bd est = 89.95 sc----98.00 labor----173.64 parts--- total est=386.00. Part needed is 1- WD21X10382--- customer does not want repaired. ; , Job Cmpltd,
We serviced a
MFX2876DRM02 MAYTAG
Model REFRIGERATOR
Near Willowick, OH 44095
Jeff M
Job Details: 04/21/2017
The unit is frosting in the fridge frost is along the top of the evaporator it already has the updated service pointer to readjust thermister. It is a possibility the fan is not running as fast as it should the unit needs a new evaporator fan and control
We serviced a
WHIRLPOOOL WASHER
Model WTW4800XQ4
Near Geneva Township, OH 44041
Arthur V
Job Details: 04/21/2017
Upon arrival unit in a forced drain mode after plugging back in ---- ran diagnostics no errors--- ran auto test unit cycled and completed with no errors. Cycled unit on normal light Unit filled and started to agitate cancelled cycle op test good. Could not duplicate issue ;
We serviced a
FGHC2331PFAA FRIGIDAIRE
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 04/21/2017
Found unit cooling and defrosting at the same time. Wiring and bimetal checks good. Needs control replaced. ; ordrng 1 5304498781 (CONTROL),
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Westlake, OH 44145
Chad P.
Job Details: 04/21/2017
Found bulb failed. Needs replaced.
We serviced a
PYE22TSHFSS GE
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 04/21/2017
Found ice maker mold leaking into basket freezing the cubes together. Needs ice maker replaced. ; ordrng 1 WR30X10160 (ice maker asm-for do)
Near Elyria, OH 44035
Chad P.
Job Details: 04/21/2017
GSS20GEWRCC GE REFRIGERATOR Found water line in door frozen. Ice maker is making ice. Spoke with ge tech chat. Gave pn for water tube kit. ; ordrng 1 WR49X10173 (dispenser water tube),
We serviced a
ZISP420DXBSS GE
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 04/21/2017
Replaced listed parts. Tested lights. LED lights still did not work. Per GE ser bul. Checked transformer vol. 120v to pri winding... 0v on sec winding. Should have 27v ac on sec winding. Will need new transformer.
We serviced a
ALW480DAW AMANA
Model WASHER
Near Madison Township, OH 44057
Corina B
Job Details: 04/21/2017
CC that there was smoke coming from the unit. Found the belt was broken. Pulleys are moving freely.
Near Reminderville, OH 44202
Tim G.
Job Details: 04/21/2017
Maytag top load washer MVWX655DW0, Customers complaint is that the unit started to run on its own. Customer had unit unplugged when arrived. Applied power to unit and found unit in a emergency drain mode. Canceled drain and checked for errors. Tech found
Near Aurora, OH 44202
Tim G.
Job Details: 04/21/2017
Whirlpool SxS refrigerator WRS537SIAF00, Customers complaint is that the unit is freezing in the ff section. Checked unit and found temps in the upper 20's at all levels of the ff. Checked and found the damper door broken and needing replaced. Quoted cust
We serviced a
KITCHENAID WALL OVEN
Model KEBS109BSS00
Near Concord Township, OH 44077
Eric M.
Job Details: 04/21/2017
Comp that when baking, sometimes she accidentally presses the start ket instead of the timer, and goes into preheat and stays there for an extended period of time. Iaw wpsp W10689408: "Models: Concern: Oven stays in the Pre-Heat mode. Cause: If the cooking set temperature is changed during the cooking cycle (pre-heat or main cooking) without pressing “CANCEL”, the oven will go into a prolonged preheat operation. Correction: Instruct customer that if they want to make any temperature changes to a current cook cycle, they must first cancel the original settings (press “Cancel” key) and then reprogram a new bake cycle." Init svc test iaw tech sheet, no faults. All tests passed. Heated up oven, then showed cust what happens if cycle is not cancelled before setting new temp.; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB700VQ0
Near Pepper Pike, OH 44124
Eric M.
Job Details: 04/21/2017
, Comp that after parts were installed, she washed a load, which ran thru fine, but then when she ran a 2nd load, it stopped and did not continue, and she had to run a drain/spin cycle, which worked fine. Init svc test iaw tech sheet, no saved faults, ran auto test, basket not floating. Attempt to remove basket no good, even used break free lubricant to free basket, then tried to remove the bearing and basket, no good, the shaft is seized to basket and tub, going to need the basket and tub replaced, spoke to gs. Tub available fm v&v.; ordrng 1 W10193886 (TUB) and 1 W10296143 (BASKET), schdld next appmnt for 4/25 TUE 2-5
We serviced a
GE REFRIGERATOR
Model PFSS6PKXCSS
Near Wickliffe, OH 44092
Eric M.
Job Details: 04/21/2017
We serviced a
WHIRLPOOl DISHWASHER
Model WDF750SAYB3
Near Euclid, OH 44132
Eric M.
Job Details: 04/21/2017
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near WILOUGHBY HLS, OH 44094
Eric M.
Job Details: 04/21/2017
Replaced shield, ran auto test, no more rubbing sound, optest good.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model NTW4650YQ0
Near Eastlake, OH 44095
Eric M.
Job Details: 04/21/2017
Comp not completing cycle. Upon arrival, tub full of water and clothes, and wash indicator illuminated. Pressed start/cancel key, water draining out and the wash indicator went out. Put into manual drain and high speed spin so clothes could be removed fm washer. Init fault code display, no faults. Calibrated washer. Ran auto test, passed. Appears that the washer is operating just as it was designed to operate by the manufacturer.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Cleveland, OH 44139
Robert A.
Job Details: 04/21/2017
Unit recieving 120 vac at 60 hertz Installed control, op test ng, still high pitch noise from ui Call wptl joul, said to door and side uiCall wptl with results either way, fixed or notSr# 7718858997; ordrng 1 W10849514 (DOOR LEFT FF) and 1 W11039890 (UI SIDE DOOR), schdld next appmnt for 4/28 FRI ! [**],
Near Brecksville, OH 44141
Tim G.
Job Details: 04/21/2017
Whirlpool top load washer, WTW7300DW1, Customer's complaint is that the unit doesnt wash anything and leaving detergent behind on clothing. Customer showed tech examples of clothing that didn't wash well (baseball pants). Customer using too much detergent
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAW0
Near Eastlake, OH 44095
Eric M.
Job Details: 04/20/2017
Comp will not start, clean light blinking. At temp to enter svc test unsuccessful, control lock enabled, disabled control lock, 2nd attempt to enter svc test good, have the following faults present: 2-1 (user interface - stuck key); 3-3 (thermistor/owi - failed calibration); 10-1 (dispenser - electrical problem), cleared faults, ran thru auto test, heated dry indicator blinking. Cuecked the ribbon cable following test, ribbon cable discolored, needs user interface replaced.; ordrng 1 W10811166 (USER INTERFACE), schdld next appmnt for 4/25 TUE 8-11,
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DWH0
Near Mentor, OH 44060
Eric M.
Job Details: 04/20/2017
Comp no water going in. Found debris stuck under float switch, removed, ran thru svc test iaw tech sheet, optest good.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model DE412
Near Cleveland, OH 44124
Robert A.
Job Details: 04/20/2017
Check over unit, found motor bearing bad, needs motor Quoted, cust to replace; ordrng 1 W10410999 (motor-drve130.71) and 1 WPY312959 (BELT32.19), used 1 SHIPPING (SHIPPING AND HANDLING)
We serviced a
MAYTAG DRYER
Model MGD5500FW0
Near Aurora, OH 44202
Robert A.
Job Details: 04/20/2017
Installed drum, ran unit, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Auburn Township, OH 44023
Robert A.
Job Details: 04/20/2017
Cycled i/m, Found water dripping out of i/m into bin, replaced i/m, cycled, op test ok;
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Chardon, OH 44024
Robert A.
Job Details: 04/20/2017
Ran unit, good heat and air flow through unit, heater cycling, working correct, op test ok Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC10FXSS5
Near Mantua Township, OH 44255
Tim G.
Job Details: 04/20/2017
Customers complaint is that the unit shut down in mid cycle. Checked and found the L1 and N connections at the pigtail loose causing the issue. Repaired connections, op test good. ; Job Cmpltd
We serviced a
KENMORE DRYER
Model DRYER
Near Aurora, OH 44202
Tim G.
Job Details: 04/20/2017
Customers complaint is that the unit has a burning odor to it when running. Pulled control panel and found it packed full with cat food caused by a mouse. Cleared the food and found the harness chewed through. Found the unit needing the main harness, control, and element. Quoted customer for repair and they declined due to cost. Left unit unplugged to prevent use. ; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Aurora, OH 44202
Tim G.
Job Details: 04/20/2017
Installed new control panel and checked the times of each cycle. All times back to normal, op test good. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Solon, OH 44139
Tim G.
Job Details: 04/20/2017
poke to the customer over the phone and the customer stated that since the last time out she had found two plastic pieces in the bottom of the tub and was concerned about the condition of the unit. Checked unit when arrived and found the plastic parts belonging to the broken adjuster (holding brackets). Checked the condition of the brackets and found still good. Replaced the adjuster, op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model NTW4601BQ1
Near Bedford Heights, OH 44146
Tim G.
Job Details: 04/20/2017
Customers compliant is that the units water level switch is not working (no difference in water level). Tested unit on a small load level and found the correct amount of water. Instructed the customer that when the cycle is started and if they try to change any option they have to reset the control due to programming. Unit working as designed and no errors stored. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Maple Heights, OH 44137
Tim G.
Job Details: 04/20/2017
Customers complaint is that the unit will wash but not spin the clothing out. Tested the unit in service mode and found unit to spin ok. Found no errors stored. Checked unit in a rinse and spin and found unit to fill then to agitate. Customer is using a GFI for her power supply and was advised that it should be changed to a regular 120vac outlet. Unit completed the agitation and began to drain. Unit then paused and began to spin and completed a full spin cycle. Instructed customer on loading and detergent amount. Unit is working as designed. ; Job Cmpltd,
We serviced a
GE MICROWAVE
Model PVM9195F1SS
Near Bedford Heights, OH 44146
Tim G.
Job Details: 04/20/2017
Installed new switches, holder, and lever. Tested unit with a cup of water, op test good. ; Job Cmpltd,
We serviced a
ADMIRAL WASHER
Model ATE4676BQ1
Near Streetsboro, OH 44241
Tim G.
Job Details: 04/20/2017
Customers complaint is that the unit goes off balance. Checked units error history and found a F0E5 off balance load detected. Tested unit with a load of large bath towels in the rinse and spin to find the unit to spin good. Tested unit a second time with the same load to find the same result. Advised customer on loading that to make sure they are doing like fabric loads and to divide evenly when loading to prevent off balance loads. Unit working at good op. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PP
Near Garrettsville, OH 44231
Tim G.
Job Details: 04/20/2017
Near Mantua Township, OH 44255
Tim G.
Job Details: 04/20/2017
Kitchenaid dishwasher KUDC10FXSS5, Customers complaint is that the unit shut down in mid cycle. Checked and found the L1 and N connections at the pigtail loose causing the issue. Repaired connections, op test good.
Near Aurora, OH 44202
Tim G.
Job Details: 04/20/2017
Kenmore electric dryer 110.68132410, Customers complaint is that the unit has a burning odor to it when running. Pulled control panel and found it packed full with cat food cuased by a mouse. Cleared the food and found the harness chewed through. Found th
Near Aurora, OH 44202
Tim G.
Job Details: 04/20/2017
Whirlpool front load washer WFW75HEFW0, Installed new control panel and checked the times of each cycle. All times back to normal, op test good.
We serviced a
WTW4616FW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44107
Corina B
Job Details: 04/20/2017
Found unit not shutting off. Will need new control. Office to order parts. Alos, the unit is on plywood. Advised cust to put unit on solid ground.; ordrng 1 W10915205 (CONTROL),
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Cleveland, OH 44111
Corina B
Job Details: 04/20/2017
CC that the unit is not putting water in. Found the cold water valve was turned off. Turn cold water on. Found the drain pipe is blocked. Will need a plumber to unclog the drain. Optest ok.; Job Cmpltd
We serviced a
MED3500FW0 MAYTAG
Model DRYER
Near Parma, OH 44134
Corina B
Job Details: 04/20/2017
Checked the outlet. Found the outlet has an open l1 or l2. The washer outlet has an open ground and the water lines are live. Will need an eletrician.; Job Cmpltd
We serviced a
WRF560SEYM00 WHIRLPOOL
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Corina B
Job Details: 04/20/2017
waived all charges. Cleared duck bill.adjusted bail arm. Op test ok no parts. left cust with whirlpool consumer number
We serviced a
GGW9250PW1 WHIRLPOOL
Model DRYER
Near WILOUGHBY HLS, OH 44092
Corina B
Job Details: 04/20/2017
CC that the dryer is making a loud noise. Found a beaded necklace in the blower housing. Advised cust that the dryer needed cleaned out. Cleaned dryer out, cust pd for the dryer to be clean,
Near Solon, OH 44139
Tim G.
Job Details: 04/20/2017
Kitchenaid dishwasher KDTM354DSS4, Spoke to the customer over the phone and the customer stated that since the last time out she had found two plastic pieces in the bottom of the tub and was concerned about the condition of the unit. Checked unit when arr
Near Bedford, OH 44146
Tim G.
Job Details: 04/20/2017
Amana top load washer NTW4601BQ1, Customers compliant is that the units water level switch is not working (no difference in water level). Tested unit on a small load level and found the correct amout of water. Instructed the customer that when the cycle i
Near Maple Heights, OH 44137
Tim G.
Job Details: 04/20/2017
Maytag tool load washer MVWC415EW1, Customers complaint is that the unit will wash but not spin the clothing out. Tested the unit in service mode and found unit to spin ok. Found no errors stored. Checked unit in a rinse and spin and found unit to fill th
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 04/20/2017
Unit is not going into defrost on its own, manually entered defrost, heater kicked on, proving heat circuit good, needs defrost control; ordrng 1 WPW10352689 (cntrl-elec),
We serviced a
KEMC308KSS01 KITCHENAID
Model MICRO-CONVECTION
Near Lorain, OH 44052
Paul H.
Job Details: 04/20/2017
Replaced switches, problem persists, needs main control, searched part, no longer available, discussed with customer, we owe customer a refund for labor and parts;
We serviced a
WFE515S0EW0 WHIRLPOOL
Model RANGE
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 04/20/2017
Will need range terminal block, no way to safely use dryer terminal block from t/s, ordering; ordrng 1 WPW10245259 (block-term)
We serviced a
WFG515S0ES1 WHIRLPOOL
Model RANGE
Near Elyria, OH 44035
Paul H.
Job Details: 04/20/2017
Preheated to 350F, gave extra ten minutes, temps were pretty spot on, explained the extra preheat time, op test ok.; Job Cmpltd,
We serviced a
WGD4800XQ3 WHIRLPOOL
Model DRYER
Near Lorain, OH 44052
Paul H.
Job Details: 04/20/2017
Squealing, found rollers and idler pulley sticking, replaced from t/s, tested, op test ok.; used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
We serviced a
KUDS30IXSS4 KITCHENAID
Model DISHWASHER
Near Columbia Township, OH 44028
Paul H.
Job Details: 04/20/2017
Unable to reproduce issue, all pads and LEDs are responding appropriately.; Job Cmpltd,
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 04/20/2017
Replaced evaporator cover, had to manually defrost evaporator to pull old one, good air flow now, op test ok.; Job Cmpltd,
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 04/20/2017
Found unit seems to be operating normally and hile speaking with cust loading and soap usage is correct. Unit is able to drain. However outof balance error code. Leveling is good. Per tech sheet. To replaced acu. ;
We serviced a
ED5HVAXVL02 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 04/20/2017
, Found hairline fracture in icemaker and fill valve not closing completely to water disp. Needs valve and ice maker replaced
We serviced a
MAH5500BWW WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/20/2017
Found pressure switch open. Both high and low fill switches failed. Needs pressure switch replaced. ; ordrng 1 12001891 (switch,pressure),
Near Bedford Heights, OH 44146
Tim G.
Job Details: 04/20/2017
GE over the range microwave PVM9195F1SS, Installed new switches, holder, and lever. Tested unit with a cup of water, op test good.
We serviced a
MDB7749SBM2 MAYTAG
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/20/2017
Installed handle and control panel. Op test ok. ; Job Cmpltd
We serviced a
KODE500ESS01 KITCHENAID
Model WALL OVEN
Near Strongsville, OH 44149
Chad P.
Job Details: 04/20/2017
Installed convect fan. Ran bake at 400. Op test ok. ; Job Cmpltd
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Garfield Heights, OH 44105
Chad P.
Job Details: 04/20/2017
Found hot water off. Turned on. Ran normal wash and drain spin. Op test ok. ; Job Cmpltd
We serviced a
GTZ21GBEBSS GE
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Brian B
Job Details: 04/20/2017
CC of loud fan noise from freezer. Removed the fz back panel. Checked the fz fan, no ice build up. Could not duplicate the problem. Made sure fan cover is tight and not vibrating. Optest ok. ; Job Cmpltd
We serviced a
MVWB835DW1 WHIRLPOOL
Model WASHER
Near Middleburg Heights, OH 44130
Brian B
Job Details: 04/20/2017
Replaced listed parts. Brought back core for return. Ran calibration and auto test. Ran a rinse and spin. Optest ok.; Job Cmpltd,
Near Streetsboro, OH 44241
Tim G.
Job Details: 04/20/2017
Admiral top load washer ATE4676BQ1, Customers complaint is that the unit goes off balance. Checked units error history and found a F0E5 off balance load detected. Tested unit wilh a load of large bath towels in the rinse and spin to find the unit to spin
Near Garrettsville, OH 44231
Tim G.
Job Details: 04/20/2017
Frigidaire refrigerator FGHB2866PP3, Customers complaint is that the unit will not produce ice. Customer stated they just replaced the water filter and the ice stopped shortly after that. Checked and found the fill tube frozen caused by the low pressure b
We serviced a
KENMORE REFRIGERATOR
Model 363.78592896
Near Madison, OH 44057
Eric M.
Job Details: 04/20/2017
Comp still not making ice. Mold full of frozen cubes. Cycled im, heater not on. Checked resistance of the heater, heater open, needs im replaced. Quoted $98 labor. Gave senior discount. Repair declined, estimate only.; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXR2
Near Chardon, OH 44024
Robert A.
Job Details: 04/19/2017
Found door locked, lock light flashing, opened door, ran diognastics, mcu failure, lock failure, mcu recieving 120vac, ohmed motor, good, needs lock and mcu; ordrng 1 WP8183270 (LOCK 101.73) and 1 WPW10374126 (MCU224.14), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 MON ! [**],
We serviced a
GE WASHER
Model GTWN2800D2WW
Near Concord Township, OH 44060
Dan H
Job Details: 04/19/2017
Customer complaint that unit is leaking, found hole in drain pump housing caused by underwire from a bra( see pic, underwire found under drain pump), unit needs new drain pump, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WH23X10043 (PUMP66.57), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 MON !,
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW1
Near Beachwood, OH 44122
Dan H
Job Details: 04/19/2017
Customer complaint that door is locked and unit just makes noise when plugged in, unit unplugged when tech arrived, plugged unit in, drain pump started, display flashing f3e1, ran diagnostics found f1e2(motor control error), f3e1( water level system error) ,and f8e3(overflow condition) error codes, ran diagnotics quick test cycle, unit filled to correct level, agitated, drained, spun, unit completed test cycle, unit passed tech sheet tests for error codes shown, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd, saved tckt
We serviced a
ADMIRAL WASHER
Model ATW4675YQ1
Near South Euclid, OH 44121
Dan H
Job Details: 04/19/2017
Installed new control, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Cleveland, OH 44102
Dan H
Job Details: 04/19/2017
Installed new evaporator fan motor, op test good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30CXSS0
Near Fairview Park, OH 44126
Dan H
Job Details: 04/19/2017
Installed new hinges, op test good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Mentor-on-the-Lake, OH 44060
Eric M.
Job Details: 04/19/2017
Comp no heat. Plastic accordian style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Good 120/240 vac. at terminal block. Removed front panel, interior full of lint, removed drum, front and rear felt drum bearings worn and no longer fully attached to drum, measure resistance of the heater, heater open, good 240 vac to heater. Needs to be vacuumed out, not covered by extended warranty, quoted $98 labor for cleaning of interior of dryer, needs heater and drum replaced.; ordrng 1 W10549614 (DRUM) and 1 WP8544771 (HEATER), saved tckt [SdLink\290489a.png],
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Chardon, OH 44024
Robert A.
Job Details: 04/19/2017
Cust states that at end of cycle, water enters unit for 15sec, Watched cycle 4x, unable to duplicate, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near North Olmsted, OH 44070
Dan H
Job Details: 04/19/2017
Installed new ice box seal kit, op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXY01
Near Andover, OH 44003
Arthur V
Job Details: 04/19/2017
Found fill tube line frozen. Possible this happened when working on dispenser issues-- cleared line and manually cycled ice maker unit cycled and filled. Unit op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW03
Near Conneaut, OH 44030
Arthur V
Job Details: 04/19/2017
Found unit needs drain pump and door hinge -- drain pump very noisy and door hinge bent. ; ordrng 1 280187 (pump-water) and 1 WP8183202 (hinge), schdld next appmnt for 4/26 WED 8-12,
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KFXS25RYMS4
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/19/2017
Replaced drip pan. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/19/2017
Replaced ice maker kit. Op test good. Ice maker cycled and filled ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGDB835DW3
Near Garfield Heights, OH 44125
Eric M.
Job Details: 04/19/2017
Comp that the check lint screen indicator keeps coming on, and takes several tries to start. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Init svc test iaw tech sheet, no faults, ran key activation and encoder test, all passed. According to the use & care manual, the check lint screen indicator will come on each time the unit is powered up as a reminder to check the lint screen, as soon as the door is opened and closed, then the cycle can be started and the indicator will go out. There were a couple of times that when start key was pressed, it did not start immediately, but did start, wetting finger did help to get it started. The unit is operating just as it was designed to operate by the manufacturer.; Job Cmpltd, O-emld tckt [SdLink\290284a.png], O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Garfield Heights, OH 44125
Eric M.
Job Details: 04/19/2017
Comp that ff compartment was not cooling, but now is, but they have it turned up to highest temp setting for ff compartment. Good frost pattern on evap. Init forced defrost to ensure defrost ckt working, checked for 120 vac to heater, good, amp draw good, good continuity. Took out of forced defrost mode, put into svc test iaw tech sheet, all tests passed, put unit into a fixed defrost vice adaptive. Appears that everything is operating as designed, unable to find anything wrong.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADB2
Near University Heights, OH 44118
Eric M.
Job Details: 04/19/2017
Cust had unit removed fm under counter upon arrival. Comp no water entering and not draining. Found the cover to the float switch off, and float switch lever not connected, corrected. Ran svc test iaw tech sheet, water entered and is washing, upon completion of test, all water drained, optest good.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Beachwood, OH 44122
Eric M.
Job Details: 04/19/2017
Replaced user interface, optest good. Cust said there is no water coming out of the dispenser and not making ice. Made sure valve was open. Disconnected the waterline fm back of valve, no water flow thru the waterline, this is a plumbing issue, not an issue with the unit. The plumber showed up and i explained that i removed the waterline fm the units valve and there was no waterflow.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB700VQ0
Near Pepper Pike, OH 44124
Robert A.
Job Details: 04/19/2017
Replaced harnesses and mmcu, ran thru svc test iaw tech sheet, passed. Ran a rinse/spin cycle, appears to be operating normally now, optest good.; Job Cmpltd, saved tckt [SdLink\289138g.png],
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776DEM00
Near Kent, OH 44240
Robert A.
Job Details: 04/19/2017
Ff 58 frz 68, nothing running, ff evap frozen, frz clear, ran diagnostics, thermistors good, ran test 4, can hear valve move, watched evaps, good, put in normal mode, unit starting to cool, op test okCust to watch; Job Cmpltd,
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW0
Near Solon, OH 44139
Robert A.
Job Details: 04/19/2017
Inspected tub and bellow, good, ran unit, good, per tech sheet, causes os torn clothes. 1. Incorrect use of chlorine bleach.2. Unfastened zippers, hooks, buckles.3. Rips, tears and broken threads.4. Overloading the washer.5. Degradation of fabric Can see rub marks on bellow, no sharp edges found, suggest smaller loads; Job Compltd
We serviced a
GDF520PGD0BB GE
Model DISHWASHER
Near Cleveland, OH 44135
Brian B
Job Details: 04/19/2017
Replaced the parts listed. Ran cycle test, optest ok.; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lakewood, OH 44107
Alice M.
Job Details: 04/19/2017
Updated pop. Sent pic.. CC that machine won't go through cycle. Ran diag. F8E1, no fill long fill and F7E6, motor fault. Cleared codes..Ran manual diag. Hot and cold water are working. Ran gentle agitate. Shifter moved to agitate position and machine agitated. Ran low spin. Shifter moved to spin position and machine spun. Checked lower components. Nothing found. No friction on drive train. Ran tests again. This time would not start. Ohmed out motor windings from control. Motor checks ok. Capacitor checks ok. Per tech sheet, replace machine control. Customer wants to call best buy to see if they will replace machine. Do not order part unless customer call office.; Job Cmpltd,
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44113
Brian B
Job Details: 04/19/2017
Dryer won't start. Checked voltage at terminal block. No voltage. Checked breaker box. Breaker was off. Reset breaker. Checked voltage . L1 to neutral, 120v. L2 to neutral 120v. L1 to L2, 0v. Will need qualified electrician to repair house electrical.; Job Cmpltd
We serviced a
WDF320PADW2 WHIRLPOOL
Model DISHWASHER
Near University Heights, OH 44118
Jeff M
Job Details: 04/19/2017
The dishwasher is plugged into a GFI that was tripped I recommend the cust to replace the outlet with a non-GFI outlet; Job Cmpltd,
We serviced a
GHW9200LW WHIRLPOOL
Model WASHER
Near Cleveland, OH 44102
Jeff M
Job Details: 04/19/2017
The washer has an F 11 error code miscommunications between speed and main control needs a new speed main control estimate only; ordrng 1 W10756692 (cntrl-elec) and 1 WP8181924 (CONTROL)
We serviced a
AMANA VERTICAL FREEZER
Model AFU2067AW
Near Moreland Hills, OH 44022
Robert A.
Job Details: 04/19/2017
Found evap drain frozen, cleared, op test ok; Job Cmpltd,
We serviced a
KSSC36QTS00 KITCHENAID
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 04/19/2017
Installed control assy. Unit all came back up and working except the ice door and the auger motor. Both have power. Needs auger and ice door. Office to please make sure shipping is correct. Also, plesae run cc on file for parts.
We serviced a
KCMS1555SSS2 KITCHENAID
Model MICROWAVE
Near Strongsville, OH 44136
Chad P.
Job Details: 04/19/2017
Found mag open. Needs mag and diode replaced. ; ordrng 1 W10859575 (MAG) and 1 WPW10269016 (DIODE),
We serviced a
KDTE704DBL0 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/19/2017
Found control panel not responding. Had 5vdc. Needs control panel replaced. Has warranty still on control panel. ; ordrng 1 WPW10537425 (CONTROL PANEL),
We serviced a
MGDC215EW1 MAYTAG
Model DRYER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/19/2017
Found handle cracked causing it to become loose. Also, coils sticking. Needs handels and coils replaced. ; ordrng 1 W10861225 (HANDLE) and 1 WPW10328463 (COIL),
We serviced a
KDTE104ESS0 KITCHENAID
Model DISHWASHER
Near South Russell, OH 44022
Jeff M
Job Details: 04/19/2017
W10821953 Technical Service Pointer ui is not responding needs a new ui and divertor the shaft of the divertor has broken off ; ordrng 1 W10537869 (motor) and 1 W10860253 (UI),
We serviced a
JJW2730WS02 JENNAIRE
Model WALL OVEN
Near Solon, OH 44139
Jeff M
Job Details: 04/19/2017
Unit is displaying an f8e0 code low fan speed. P9-2 and P7-1 high fan speed and P8-4 and P7-1 low fan speed The fan is receiving proper voltage in the component testing section of the diagnostics mode the control registers the fans are not spinning. But i can hear the fans spin. The unit needs a new control what Tronic controls are under a five year warranty; ordrng 1 WPW10292568 (CONTROL)
We serviced a
ZBD8920DSS GE
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 04/19/2017
Dishwashers leaking from the front from the door I leaned the dishwasher back farther is still leak and looked of the frame seals. Looked fine. So i removed the lower spray arm the unit for the most part stoped leaking unit also needs a lower door gasket and a lower spray arm; ordrng 1 WD22X10063 (arm spray lo) and 1 WD31X10131 (door inner & gasket),
We serviced a
MRT311FFFH MAYTAG
Model REFRIGERATOR
Near Geneva, OH 44041
Jeff M
Job Details: 04/19/2017
Fridge is not cooling the compressor is on. it's drawling .38 amps there is no heat transfer the evaporator has no frost pattern I do not see any indications of a leak most likely the unit just needs charged it was never charged from the factory call Greg recommended CFC tech to come out and charge the unit;
We serviced a
KMHC319EBS KITCHENAID
Model MICROWAVE
Near Rome, OH 44085
Jeff M
Job Details: 04/19/2017
The noise that the microwave is making is a normal fan noise the fans and the kitchen is very large and empty which would amplify the noise the microwave will make unit tested good; Job Cmpltd,
We serviced a
MVWC415EW MAYTAG
Model WASHER
Near Burton, OH 44021
Jeff M
Job Details: 04/19/2017
The unit had a hand full of cat toys stuck under the unit i removed the toys unit op tested good ; Job Cmpltd