Service History 917 | Freds Appliance

We serviced a

JENN-AIR COOKTOP ELE

Model JGD3430GB00

Near North Royalton, Ohio 44133

Corina H

Job Details: 07/08/2021

CC that the knobs and the cooktop is hot to touch. Turned the cooktop on with 4 pots of water. Took temperature 200* to 180* called t/l temperature has no range on the cooktop. Working as designed. Optest ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Solon, Ohio 44139

Brian M

Job Details: 07/08/2021

Installed diffuser OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AEW

Near Shaker Heights, Ohio 44120

Joe O

Job Details: 07/08/2021

"Cc: ui goes blank and stops dispensing water and ice, not making iceCustomer stated display will shut down, and ui will light up when pushing buttons but will not function. Customer stated it happened after power outage, stated its intermittent. Needs control; ordrng 1 W10890094 (cntrl-elec), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C4XXB00

Near Olmsted Township, Ohio 44138

Gabriel P

Job Details: 07/08/2021

"Check all switch all good check sensor level good check ice maker and re jump start but not cycling replace from t/s opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 WPW10251076 (ICE MAKER ASSY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/08/2021

Customer only uses the dishwasher once a week. I recommended for her to start using a clean washer cycle more often and using the dishwasher more frequently and if anything at least open the door in between washes so I can hear out this will solve the issue

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/08/2021

The unit was unlvl op tested good

We serviced a

WHIRLPOOL ICEMAKER

Model WRS555SIHZ00

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/08/2021

The icemaker has failed the unit is getting power. The harness tested good the unit needs a new icemaker. ; ordrng 1 W10873791 (Icemaker) and 1 S

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near University Heights, Ohio 44118

Joe O

Job Details: 07/08/2021

Cc: not washingFound error codes f4e3(motor not running) f5e1(door stuck open). Door latch is functioning. Found sump receiving proper power. Not powering on. Needs sump assemblySump shows out of stock. Office to reschedule; ordrng 1 W11087376 (pump&motor)

We serviced a

MAYTAG FREEZER

Model MZF34X16DW06

Near Maple Heights, Ohio 44137

Jason N

Job Details: 07/08/2021

"Cc unit not cooling Customer has not cooled yet after last service attempts. Plugged in unit, found compressor starting up and immediately shutting back off. Replaced start device using customer supplied pre Id part(supplied with compressor). Compressor started up and stayed running, watched frost pattern for 15 min. Frost pattern forming, checked low side pressure, good at 1psi. Unit starting to cool. Advised customer monitor and 24 hrs unit will be ready to restock."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Maple Heights, Ohio 44137

Jason N

Job Details: 07/08/2021

"Cc unit still not sensing properly. Found unit stuck in drain mode. Could not cancel out. Checked pressure hose, could not blow through, found hose kinked at tub connector. Cut kinked section out, reattached. Ran wash test cycle. Unit sensed and advanced to wash. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WRS571CIHZ01

Near North Royalton, Ohio 44133

Corina H

Job Details: 07/08/2021

CC that there is a noise and food freezing on the wall by the freezer. Confirmed. Found the damper making a noise. Will need a new damper. The bins have a space in between. Advised cust to have the shelfs in line. ; ordrng 1 W11164593 (Damper)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Royalton, Ohio 44133

Corina H

Job Details: 07/08/2021

"CC that the unit does not finish a cycle. Ran diag F8E1 NO FILL, LONG FILL, F3E1 PRESSURE SYSTEM FAULT. Replaced the control and pressure hose. Ran a calibration. Started a normal cycle with clothes finished a cycle. Cust was using a full cup of sanbil laundry sanitizer would cause a lot of soap suds. Opt test ok."

We serviced a

CROSLEY WASHER

Model CAW35114GW0

Near Fairport Harbor, Ohio 44077

Jeff M

Job Details: 07/08/2021

Cold water valve was not functioning replaced it with truck stock unit tested good; used 1 W11210459 (VALVE) from stock

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Warrensville Heights, Ohio 44128

Jason N

Job Details: 07/08/2021

"Cc unit not washing clothesRan diagnostics, found codes f7e6 for motor fault. Checked under unit, found splutch bound up, yoke will not move. Replaced using truck stock. Reran auto test and calibration. All functions passed. Op test good. ; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Parma, Ohio 44130

Marie V

Job Details: 07/08/2021

Replace dispenser. Tested with some water. Op test ok

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Aurora, Ohio 44202

Brian M

Job Details: 07/08/2021

Cc unit not baking properly Found oven to be about 15 degrees to low Calibrated oven OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Aurora, Ohio 44202

Brian M

Job Details: 07/08/2021

Found temps in ff section to be 26-35Freezer section to be at 22 Found frost pattern to be on half of freezer evap Needs sealed system repair Needs compressor evap and drier Unit is under 5 year warranty for sealed system ; ordrng 1 W10756020 (compressor) and 1 W10286069 (drier-uv) and 1 W11035765 (evaporator)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Strongsville, Ohio 44149

Gabriel P

Job Details: 07/08/2021

"Found shifter came out of place replacing the original shifter,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS1

Near Streetsboro, Ohio 44241

Brian M

Job Details: 07/08/2021

"Cc of no bake or broil Found control not sending power to igniters And spark module seems to be hot Needs control, and spark module Parts not in stock office to schedule ; ordrng 1 W11162730 (module-spk) and 1 W11393093 (Control)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Kent, Ohio 44240

Brian M

Job Details: 07/08/2021

Installed new sump ran test cycle Still same leak in same location For further testing need customer to have a braided water line installed so we can pull dishwasher out and verify where leak is coming from Used old drain pump on new sump assembly because it was damaged ; ordrng 1 W11412291 (Drain pump)

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Grafton, Ohio 44044

Gabriel P

Job Details: 07/08/2021

Took pictures of pop is under one year manufacture warranty also found leak by the tip of heating element ordering element and nuts also there is a technician schedule to go replace ice maker at 20th if parts for dishwasher arrive sooner pls schedule same technician to replace part the same day ; ordrng 2 W11538351 (Nut)s and 1 W11537778 (Heater)

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRW05

Near South Euclid, Ohio 44121

Joe O

Job Details: 07/08/2021

"Cc: freezing in ff section, water was not dispensingFound temps at 38 in ff section. Water is functioning at this time. Could not duplicate issue. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS00

Near Strongsville, Ohio 44149

Marie V

Job Details: 07/08/2021

"Cc that the unit is not dispensing ice. Confirmed. Removed the ice bin all ice was stuck together, cust said that they dont use the ice often but they never had a problem. Explain cust that when we open the door war air get to the ice and gets stuck together and then when you try to get it is too hard that the motor cant break that ice to dispense. Remove all ice and cust got it all apart, put it back together and tested. Op test ok. Advice cust that if the ice does not get used often to avoid this issue they can get rid of the ice once a week. That will help."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ravenna, Ohio 44266

Brian M

Job Details: 07/08/2021

Installed latch Ran auto And drain and spin OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 07/08/2021

Replace both tracks opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Broadview Heights, Ohio 44147

Corina H

Job Details: 07/08/2021

"CC that the unit is not washing. Found the control and wires are burnt. Took pictures. Will need a new control and harness. ; ordrng 1 W10854216 (Control) and 1 W10854216 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Seven Hills, Ohio 44131

Corina H

Job Details: 07/08/2021

"Cust showed pop, sent pic. CC that the unit is leaking. Checked underneath no water marks. Found coins in the gay and basket. Started a normal cycle. Working as designed. Opt test ok"

We serviced a

WHIRLPOOL DRYER

Model LEQ9858PW1

Near University Heights, Ohio 44118

Jason N

Job Details: 07/08/2021

Installed heater element. Ran dryer op test. Good heat and airflow. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Seven Hills, Ohio 44131

Corina H

Job Details: 07/08/2021

CC that the unit is freezing food in the ff section. Checked pressure and high side was at 90 psi and low side at 20 in vacuum and equalized at 45 psi. Called Spoke with Andy. Unit is non repairable. Did add r134 to unit.

We serviced a

AMANA RANGE

Model AGR5630BDW1

Near Seven Hills, Ohio 44131

Corina H

Job Details: 07/08/2021

"CC that the oven does not heat. Turned oven on to 350*. Spark ignited after first spark. Did see a non coated spark harness. Igniter cycled several times. Advised cust if it happens again to replace the Spark harness.; ordrng 1 WPW10701462 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 110.2613241

Near Euclid, Ohio 44132

Joe O

Job Details: 07/08/2021

"Cc: wont spin, not draining, not completing cycleFound error codes f5e1(lid lock error) f1e2(main control fault). F0e5(off balance) f0e2(over suds). Found lid lock broke. Needs lid lock and controlCustomer does not want to repair at this time; ordrng 1 W10810403 (lid lock assy) and 1 W10812699 (cntrl-elec)"

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X20DW04

Near Mentor, Ohio 44060

Joe O

Job Details: 07/08/2021

"Installed door. Customer stated unit had been leaking. Found suction line frozen. Spoke with BJ, he stated because the door was warped it could have caused the unit to run longer trying to keep unit cool. Advised customer to monitor. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Mentor, Ohio 44060

Joe O

Job Details: 07/08/2021

Installed ice maker. Cycled ice maker. Op test ok

We serviced a

GE WALL OVEN

Model PT7800SH2SS

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 07/07/2021

"Found temperature sensor error code check sensor is 1096 is good call bj told me to replace it cause it could still be bad but if it dont take care issue will need control cause it may not be reading it correctly,ordering sensor but wants put unit back together and turn power on it started working call bj he ask to charge him just service call but if error comes back then he will need sensor replaced"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYW02

Near Westlake, Ohio 44145

Gabriel P

Job Details: 07/07/2021

Found no leaks feed nitrogen no leak also recharged evaporator on fresh food section and there was no leak but evaporator had good frost pattern call bj he said it may have and internal leak but to call whirlpool and did spoke to Robert he doesnt believe is a leak in the cabinet he believes is the termister replace from t/s also did had smaller wiring nut I had to stop at aces store opt test ok; used 1 W10316760 (Thermistor) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS01

Near Beachwood, Ohio 44122

Jason N

Job Details: 07/07/2021

Installed main control. Ran manual defrost test 12. Defrost heater turned on. Steamed evaporator clear. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/07/2021

I will try to remove the fan in the rear and the fan broke fan is not coming off the balancing of the fan is compromised because its broke needs a new fan; ordrng 1 WP694089 (Fan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Newbury, Ohio 44065

Brian M

Job Details: 07/07/2021

"Recovered refrigerant Installed compressor and evap using lokring Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5 oz r134a Pressure sitting at 5 normal frost pattern OP Test Ok Advised to let cool for 48 hours ; ordrng 1 Tjaf1200 (Tube ext), used 1 W10895738 (7.5/6), 1 W10895713 (8.5/8), 2 W10896677 (6/2), 1 W10896689 (5/4), and 1 W10895757 (6/5) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC1

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 07/07/2021

Customer sent pop to service email Cc unit will not power on Found unit getting power but no lights on control Can not verify function of UI Will need UI and control Office to reschedule parts on b/o; ordrng 1 W10861501 (console) and 1 W10916666 (cntrl-elec)

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ06

Near Beachwood, Ohio 44122

Jason N

Job Details: 07/07/2021

Cc unit freezer door opening crookedCustomer states when opening freezer door from the left side the door opens crocked. Advised customer this is normal operation for these models and that manufacturer recommends opening door using center of handle. Unit is operating as designed.

We serviced a

GE DISHWASHER

Model GDF520PGJ2CC

Near Conneaut, Ohio 44030

Jeff M

Job Details: 07/07/2021

Installed the new part op tested good. Control and latch

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW9630AAB

Near Solon, Ohio 44139

Brian M

Job Details: 07/07/2021

Cc unit gave error Ran test bake At 350 for an hourCould not duplicate an issue

We serviced a

MAYTAG DRYER

Model MED5100DW0

Near Montville, Ohio 44064

Jeff M

Job Details: 07/07/2021

The part that was ordered was the correct part number it was the correct box but it was the incorrect part inside I took multiple pictures showing the flaw that the new control has.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW00

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 07/07/2021

Found freezer at 7 degrees F and fridge was 37 to 39 at the coldest temp setting thermostat not reading temperature correctly ordering ; ordrng 1 W10839843 (Thermal stat) and 1 WP2196003 (Barrier)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Elyria, Ohio 44035

Marie V

Job Details: 07/07/2021

"Cc that the unit has frost, confirmed. Check gasket is good, found liner warped. Will need new door. ; ordrng 1 W10746789 (Door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ03

Near North Ridgeville, Ohio 44039

David R

Job Details: 07/07/2021

Replaced right door gasket. Put in dryer for 10 mins to get all wrinkles out. Good. Op test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JW

Near Painesville, Ohio 44077

Joe O

Job Details: 07/07/2021

Installed bake igniter harness. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Brooklyn, Ohio 44144

Corina H

Job Details: 07/07/2021

"Cc complaint that it will not drain or agitate. Ran diagnostics and found error code F8E1 NO FILL, LONG FILL and F7E6 MOTOR FAULT.Confirmed found shifter out of place will need to order new shifter.; ordrng 1 W10913953 (Actuator)"

We serviced a

MAYTAG WASHER

Model MHWE450WW01

Near Wickliffe, Ohio 44092

Jeff M

Job Details: 07/07/2021

customer seeing an excess of mold buildup in all the nooks and crannies needs a new dispenser; ordrng 1 WPW10015190 (Dispenser)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Wickliffe, Ohio 44092

Jeff M

Job Details: 07/07/2021

The belt is slipping now there is a rubber compound buildup on the cam pulley needs a belt and cam; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Mayfield Heights, Ohio 44124

Jeff M

Job Details: 07/07/2021

Install door gasket lightbulb also blown customer can install the lightbulb; ordrng 1 W11518235 (Light)

We serviced a

KENMORE WASHER

Model 110.28002012

Near Strongsville, Ohio 44149

David R

Job Details: 07/07/2021

"Cc unit not putting water in. Put unit on normal, started, unit locked lid, sensing, did about 2-3 mins of sending, then water started coming into unit. Cancelled and drained out. Put unit on express cycle, waited while it sensed, water going into unit, agitating. Put unit on drain/spin. Spin is good. Had customer put some clothes in unit. Normal start, let go through sensing. Water came into you after about 3-4 mins of sensing."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSC2324VF1

Near Cleveland, Ohio 44144

Corina H

Job Details: 07/07/2021

Steamed the evaporator out. Replaced the control. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Strongsville, Ohio 44136

David R

Job Details: 07/07/2021

Cc unit has been leaking since day one. Found grease as well coming and dripping lol over bottom components. Will need gearcase and drive components. **requesting double labor ; ordrng 1 W11423758 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11409708 (Shield) and 1 W11395618 (Cap) and 1 W11481722 (Actuator)

We serviced a

GE STACK W/D

Model GUD24GSSJ0WW

Near Wickliffe, Ohio 44092

Joe O

Job Details: 07/07/2021

"Installed sensor kit, could not remove old pulley. Set screw seized. Did not need new pulley. Ran test cycle. Op test okTook new pulley for return. ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW

Near Beachwood, Ohio 44122

Jason N

Job Details: 07/07/2021

"Cc unit ff door not even with freezer door.Customer stated the ff door gap is not even with freezer door all the way across and the door squeaks when opening or closing. Lubricated rollers and adjusted roller height to eliminate squeak. No more adjustment to doors to even up gap, 1/4 difference from side to side. Noticed scratch in floor while working on unit"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Brooklyn, Ohio 44144

Corina H

Job Details: 07/07/2021

Replaced the damper. Leveled the doors. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model LXR7133JQ0

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 07/07/2021

Found defective tub seal is leaking also agitator will not come off and bolt of agitator broke off need does part and a second technician ordering parts listed ; ordrng 1 Wp358237 (Ag) and 1 Wp63235 (Screw) and 1 W10820043 (Basket drive) and 1 285785 (Clutch) and 1 3360629 (Gearcase) and 1 280184 (Support)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHB03

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 07/07/2021

Cc that door was not shutting properly. Confirmed found liner on bottom of door cracked will need new door ordered took picture of damage. Also the bin that came in was damaged took picture of damage will need new one ordered. Office to reschedule.; ordrng 1 LW10912374 (Door) and 1 W11239961 (Bin) and 1 W11223753 (Name plate)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Valley View, Ohio 44125

Corina H

Job Details: 07/07/2021

CC that the door does not shut correctly. Confirmed. Found the gasket not touch at the top of the door. Hear a vibrating noise. Adjusted the condenser. Opt test ok

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Brecksville, Ohio 44141

Corina H

Job Details: 07/07/2021

"CC that the dryer does not turn on. Confirmed. Found the drum and the blower wheel full of water and moisture. No water to the unit and vent is clear with not water. Checked the lint screen, the screen had a build up of fabric softener. Cleaned the screen. Found the belt was broken. Replaced the belt and idler pulley from t/s. Advised cust 6-8 bath towels equals a full load. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Parma, Ohio 44134

Corina H

Job Details: 07/07/2021

"CC that the unit is not cooling. Confirmed ff45* Fz 28*. Checked the evaporator no frost pattern. Will need a new compressor, evaporator and drier. ; ordrng 1 WP2188823 (Evaporator) and 1 WPW10143759 (Drier) and 1 W10507884 (Compressor)"

We serviced a

WHIRLPOOL DISHWASHER

Model 665.17829

Near Parma, Ohio 44129

Gabriel P

Job Details: 07/07/2021

Plug old line and found no leak customer wants to return part

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Avon, Ohio 44011

Marie V

Job Details: 07/07/2021

"Cc that the unit is not completing cycles and that is not agitating. Ran diag found error code of F6E7 motor fault , F0E5 off balance load detected. Ran auto test, unit is not agitating. Tilted unit found shifter came off place. Replace from T/S. Ran calibration and auto test. Op test ok ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Beachwood, Ohio 44122

Jason N

Job Details: 07/07/2021

"Cc unit not cooling. Confirmed both compartments at room temperature. Compressor not running. Ran test 38, compressor did not turn on. Compressor is cold, no power from Orion board. Unit will need compressor/Orion board and most likely ff evaporator for refrigerant leak. Parts/labor covered under 2-5 yr. Compressor and evaporator not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11393142 (Compressor) and 1 W11336586 (Control compressor) and 1 W11291123 (Evaporator)"

We serviced a

JENN-AIR COOKTOP ELE

Model CVE3401B

Near Solon, Ohio 44139

Brian M

Job Details: 07/07/2021

Installed glass cooktop OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC300VW1

Near Maple Heights, Ohio 44137

Jason N

Job Details: 07/07/2021

Installed water level switch. Op test good.

We serviced a

N/A N/A

Model PYG2300AWW

Near Euclid, Ohio 44132

Joe O

Job Details: 07/07/2021

Cc: not heatingFound gas coils failed. Replaced gas coils. Ran test cycle. Op test ok ; used 1 279834 (COIL) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Amherst, Ohio 44001

Marie V

Job Details: 07/07/2021

"Cc that when you unplug unit it sparks at the outlet and that it shows an error code of F2E2. Explain cust that if unplug washer and plug back in it will arch because rapid draw on available power occurs , resulting in a brief spark. This is normal. Ran diag got error code of F2E2 UI disconnected, F0E4 spin limited by water temp. Check hot and cold they were good. Found SP on error code. Cust showed me a pic. Check all connections, they were all in. Unit will need UI and water valve.; ordrng 1 W11478526 (Ui) and 1 W11165546 (Valve)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Mayfield Heights, Ohio 44124

Jeff M

Job Details: 07/07/2021

The plastic is starting to come off in layers on the user display needs a new user display. It also just needs re-leveled the side of the user displays clipping the cabinet; ordrng 1 W11243318 (Ui)

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Parma, Ohio 44134

Corina H

Job Details: 07/07/2021

Model and serial number do not match. Advised cust to call the store or whirlpool to get a pop or a concession

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/07/2021

Installed the new part op tested good. Led light

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 07/07/2021

Installed adjuster. Op test ok

We serviced a

MAYTAG DRYER

Model MED6630HC0

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 07/07/2021

Cc of noise Found idler locked up Replaced using dryer kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL RANGE

Model KSGG700EBS2

Near Amherst, Ohio 44001

Marie V

Job Details: 07/07/2021

"Cc that the oven does not heat at all. Ran diag no error codes. Turned on , it worked, cust said that it goes up to 150* and then it stops,. Preheated unit to 350* and it cycled several times. Couldnt duplicate issue. Advice cust to monitor. Rebooted unit. And tested oven. Is good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Maple Heights, Ohio 44137

Jason N

Job Details: 07/07/2021

"Cc unit not locking lid, not advancing cycles.Ran diagnostics, found code f8e1 no fill/long fill. Cleared code. Ran auto cycle and calibration. All functions normal. Possible household drain or water issue. Could not duplicate an issue with unit."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204EPA4

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 07/07/2021

"Cc: not drying properly, breaking cupsFound no stored error codes. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Advised customer glasses could have broke from cold water wash then adding heat. Unsure of what actually caused glasses to break. Unit is heating. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Strongsville, Ohio 44136

David R

Job Details: 07/07/2021

"Cc had questions about door being suctioned closed. Called techline, documented. Normal, when either side of door is being shut can create a vacuum on seal. Checked out unit, unit components check good. Op test ok"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model MHW5500FW1

Near Amherst, Ohio 44001

Marie V

Job Details: 07/07/2021

Cust had another person take a look at the unit. Cust said that she canceled last week. Does not need service on unit

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Maple Heights, Ohio 44137

Jason N

Job Details: 07/07/2021

"Cc unit not powering on Checked power units unit, good at 242v L to L, 123v L to N. Control board status led slow blinking. Checked power out to UI, good at 12.5vdc. Ordering HMI panel and control. Parts not showing in stock at Marcone, office to contact customer for next service date.; ordrng 1 W11419056 (HMI panel) and 1 W11413569 (Main control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Grafton, Ohio 44044

David R

Job Details: 07/07/2021

"Cc unit not dispensing ice. Found dispenser motor burned inside. Will need motor, shaft and seal. ** office to reschedule ; ordrng 1 W10822606 (Motor) and 1 W11509548 (Shaft) and 1 WPW10291905 (Seal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA2

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 07/07/2021

"Cc unit not washing or drying Found error for open heater and wash motor Ran diagnostics test no good motor getting power but not running and found at the end heater turned onNeeds sump and control ; ordrng 1 WPW10605058 (pump&motor) and 1 W10875442 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Solon, Ohio 44139

Brian M

Job Details: 07/07/2021

"Cc of no ice deli board dead and led out Found error e5 on icemaker Found wires to deli board split Found freezer led out Also found ice dispenser motor just humming Not sure if its caused by deli board issue but recommend replacing it ; ordrng 1 W11294907 (icemaker) and 1 W10822606 (motor) and 1 W11170612 (harns-wire) and 1 W10695459 (module), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB02

Near Pepper Pike, Ohio 44124

Joe O

Job Details: 07/07/2021

Cc: freezing food in ff sectionFound temps in ff section at 39 degrees and freezer at 3 degrees. Could not duplicate issue. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25IKSS03

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 07/07/2021

"Cc of unit not cooling properly Found condenser fan not running Was able to hand spin fan and it does move but is super slow Advised customer to keep back off and put fan near compressor until replacement is done to help keep unit cooling properly ; ordrng 1 W10822259 (motor-cond), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Madison, Ohio 44057

Jeff M

Job Details: 07/07/2021

Installed the new part op tested good. Icemaker

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, Ohio 44105

Jason N

Job Details: 07/07/2021

"Cc unit not washing clothesCustomer showed pop. Ran diagnostics, found codes f7e6 for motor fault and f8e1 for no fill/long fill. Ran auto test, unit did not shift into agitation. Checked under unit. Found shift actuator arm slipped out of splutch yoke. Per service pointer, replaced shifter actuator using truck stock. Reran auto test. Op test good.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Cleveland, Ohio 44102

Jason N

Job Details: 07/07/2021

Installed auger shaft. Ice dispense test good.

We serviced a

FRIGIDAIRE RANGE

Model FGGF3041KFJ

Near Cleveland, Ohio 44124

Joe O

Job Details: 07/07/2021

"Cc: new knobs do not sit correctly, left front and rear burners not ignitingFound igniter switches not sending power to spark module on left 2 burners. Found wrong knobs ordered. Unit has 2 different knobs. Needs knobs and switch harnessCannot return knobs due to not having original packing for them. ; ordrng 3 316564511 (knob-top valve)s and 1 316580614 (wiring harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Cleveland Heights, Ohio 44106

Jason N

Job Details: 07/07/2021

"Cc unit not cooling. Cust stated he can compressor cycling on and off. Unit unplugged when arrived. Plugged in unit, compressor kicked on. Checked amp draw on compressor, only drawing .5a. No frost pattern starting on evaporator. Unit has refrigerant leak, will need sealed system repair/refrigerant recharge. Parts not showing in stock from Marcone, office to contact customer for next service date. ; ordrng 1 W11407409 (Evaporator) and 1 W11480426 (Compressor) and 1 WPW10143759 (Filter drier)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Moreland Hills, Ohio 44022

Brian M

Job Details: 07/07/2021

Cc unit not starting Found ui lighting up but not making selections Unit seems to be locked out but does not have a lock button Needs UI and control ; ordrng 1 W11462458 (Control) and 1 W11460962 (Panel) and 1 W11460908 (Console)

We serviced a

GE REFRIGERATOR

Model CYE23TSDCSS

Near Chesterland, Ohio 44026

Brian M

Job Details: 07/07/2021

"Cc unit not cooling Found compressor not running Used compressor tester Compressor started and frost showed on ff evap Needs inverter ; ordrng 1 WR87X29409 (compressor inverter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD6120HC0

Near Columbia Station, Ohio 44028

Marie V

Job Details: 07/07/2021

"Replace motor , blower wheel and pulley. Put all back together hear a clicking noise but can get where is coming from, sounds from left side of unit. Took panel off and tested . No noise. Put unit back together clicking noise. Advice cust to run unit a few times to see if the noise goes away, it maybes coming from new motor or new pulley.op test ok"

We serviced a

MAYTAG FREEZER

Model WZF79R20DW03

Near North Royalton, Ohio 44133

Marie V

Job Details: 07/07/2021

Cc that the freezer has frost. Confirmed. Found door liner warped causing it to not seal properly. Unit will need new door. Took pics; ordrng 1 W10747004 (Door) and 1 W11178521 (Emblem)

We serviced a

KENMORE DISHWASHER

Model 665.12773K310

Near Brecksville, Ohio 44141

Marie V

Job Details: 07/07/2021

"Cc that the unit is leaking. Confirmed unit is leaking from diverter, unit will need new pump assembly. Cust will call if they want to continue ; ordrng 1 W10902307 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Novelty, Ohio 44072

Joe O

Job Details: 07/07/2021

"Cc: not cooling, beeping, fan pulsingFound compressor not running. Found relay on control clicking on and off. Needs control; ordrng 1 W10818296 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Parma, Ohio 44134

Marie V

Job Details: 07/07/2021

Cc that the unit is not agitating .ran diag got error code F0E5 off balance load f7e8 motor stator over temp f0e3 overload. Found impeller striped. Replace impeller from Surplus. Deleted error codes and Ran calibration and auto test. Op test ok; used 1 W10902814 (Impeller) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS0

Near Chardon, Ohio 44024

Joe O

Job Details: 07/07/2021

Cc: intermittently not allowing selectionsFound unit is not allowing sleections. Needs uiEntitlement shows 5year parts only warranty on console assembly; ordrng 1 W11165145 (console)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cleveland, Ohio 44143

Jason N

Job Details: 07/07/2021

"Cc unit not cooling in refrigerator section. Found ice buildup on ff evaporator. Ran thermistor tests 1,2 and 39. All passed. Ran test 3, all fans working properly. Unit needs ff evaporator fan harness. Customer not repairing, needs repaired ASAP, is calling someone else. Estimate only. ; ordrng 1 W11087438 (Ff fan harness)"

We serviced a

AMANA RANGE

Model ARG7302WW

Near Madison, Ohio 44057

Jeff M

Job Details: 07/07/2021

Ignitor failed installed the new part op tested good. ; used 1 12400035 (Ignitor) from stock

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