Service History 918 | Freds Appliance

We serviced a

KENMORE RANGE

Model 790.74333311

Near Bay Village, Ohio 44140

Gabriel P

Job Details: 08/03/2021

"Igniter weak Im all out of truck stock ordering ; ordrng 1 316489403 (Ignitor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QKS02

Near Cleveland, Ohio 44102

Corina H

Job Details: 08/03/2021

"CC that the unit is not cooling the ff section. Fz -10 ff 40-45*. Found the return frozen steamed out the return. Checked the damper, open and closing. Opt test ok"

We serviced a

MAYTAG DRYER

Model MDG10CSAAL

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 08/03/2021

"Replace flame sensor,opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Parma, Ohio 44134

Corina H

Job Details: 08/03/2021

CC that the unit does not start and there is water inside. Confirmed. F8e1 long drain. Found the drain pump unplugged. Reconnected the pump. Started a rinse and spin. Opt test ok.

We serviced a

WHIRLPOOL STACKED W/D

Model WET4024HW0

Near Cleveland, Ohio 44113

Dan

Job Details: 08/03/2021

"Installed new belt, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Westlake, Ohio 44145

Gabriel P

Job Details: 08/03/2021

Found lots of ice on evaporator steam all ice replace part opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Olmsted Falls, Ohio 44138

Marie V

Job Details: 08/03/2021

Cc that one burner will not ignite. Confirmed all ignitors are working but the left rear is not sparking. Check connections on ignitor and spark module. Is good. Unit will need new ignitor. Office will contact to schedule ; ordrng 1 W11453940 (Ignitor)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH00

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 08/03/2021

"Cc that the unit is not cold enough. Freezer is at 55* and fresh food section 58*,. Evap fan is running is running along with condenser fan and compressor. Used piercing valve from T/S to verify pressure on system. While running it was at 20inch vacc, unplugged unit it whens up to 30psi. Unit has a leak. Will need sealed system repair. Compressor is cover under warranty . Cust will call if she wants to continue ; ordrng 1 W10836706 (Compressor) and 1 W10507884 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FKCH17F7HWC

Near Middlefield, Ohio 44062

Brian M

Job Details: 08/03/2021

Cc unit leaking Found drain tube clogged Clear clog OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Oberlin, Ohio 44074

David R

Job Details: 08/03/2021

Replaced icemaker adapter gaskets and adapter. Removed all ice. Good. Op test ok

We serviced a

WHIRLPOOL DRYER

Model KOCE500ESS07

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/03/2021

Installed the new part op tested good. Bearings

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Cleveland Heights, Ohio 44106

Dan

Job Details: 08/03/2021

"Installed new user interface, op test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Jefferson, Ohio 44047

Brian M

Job Details: 08/03/2021

Installed control and valve Ran diagnostics cycle OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Independence, Ohio 44131

Corina H

Job Details: 08/03/2021

Replaced the freezer led. Opt test ok.

We serviced a

KENMORE WASHER

Model 110.20912991

Near Westlake, Ohio 44145

Marie V

Job Details: 08/03/2021

"Cc that the unit is not draining and that they think that it just stop working. Confirmed, found lost of oil all over. Unit will need gearcase, motor, and clutch. Cust will call if they w not to continue.; ordrng 1 3360629 (Gearcase) and 1 285785 (Clutch) and 1 WP3352287 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Geneva, Ohio 44041

Jeff M

Job Details: 08/03/2021

Installed the new part op tested good. Actuator

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Madison, Ohio 44057

Jeff M

Job Details: 08/03/2021

The door is warped I took a picture it needs a new door no eta ; ordrng 1 W11435329 (Door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Madison, Ohio 44057

Jeff M

Job Details: 08/03/2021

"Everything in the refrigerator is freezing. I tested the sensors the freezer sensor was at 23,000 homes which is roughly in spec refrigerator sensor tested at 6000 ohms. Diagnostic showed all the sensors passed. Needs a control board and sensor for as cold as it was it shouldve been closer to 7500+; ordrng 1 W11043763 (Control) and 1 W10884720 (Harness)"

We serviced a

MAYTAG DISHWASHER

Model MDBH979SAM1

Near Independence, Ohio 44131

Corina H

Job Details: 08/03/2021

Replaced the harness and control. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Avon, Ohio 44011

Gabriel P

Job Details: 08/03/2021

Found big shifter off of pulley ordering original one ; ordrng 2 W10913953 (Shifter)s

We serviced a

MAYTAG WASHER

Model MVWB450WQ1

Near Lorain, Ohio 44053

Gabriel P

Job Details: 08/03/2021

"Found error du door not locking ordering latch it failed ; ordrng 1 WPW10619844 (Latch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL RANGE

Model MGR5755ADQ

Near Cleveland, Ohio 44143

Dan

Job Details: 08/03/2021

"Customer complaint that display is missing digits, confirmed , unit needs new control, customer does not want repair at this time ; ordrng 1 WP5701M382-60 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID COOK TOP

Model KECC507RBL004

Near Mentor, Ohio 44060

Dan

Job Details: 08/03/2021

"Customer complaint that element is not working, confirmed, found switch not sending power to element, unit needs new infinite switch, part is out of stock so not scheduling return appointment ; ordrng 1 WP9763764 (Switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lorain, Ohio 44052

Gabriel P

Job Details: 08/03/2021

Found compressor with high amps 8.6 will need parts listed ; ordrng 1 WPW10507886 (Compressor) and 1 W10843121 (Dryer filter) and 1 W10836706 (Evaporator)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Avon, Ohio 44011

Marie V

Job Details: 08/03/2021

"Cc that the unit is leaking. Cust had unit pulled out to show where the water was coming from. Fond drain tube clogged, removed and cleared out found debris and plastic inside tube. Put everything back together and also cust said that the fresh food section had condensation , ask cust how much exactly she said is on the plastic bins. Told cust that that is normal every time you open the door the bins will get a little fog. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Elyria, Ohio 44035

Marie V

Job Details: 08/03/2021

Cc that the unit makes a loud noise when running. Started a high speed spin and heard loud noise coming from the belt. Replaced belt from T/S. Tested unit. Op test ok ; used 1 WPW10006384 (BELT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Painesville, Ohio 44077

Dan

Job Details: 08/03/2021

"Customer complaint that unit is not spinning and there is a burning smell, ran diagnostics found f7e1(basket speed fault) error code, tachometer test shows optical sensor is not reading basket, installed new shifter, op test no good , found brown wire in shifter harness open, unit needs new harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11545744 (Harness) and 1 W10786100 (Harness), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Solon, Ohio 44139

Corina H

Job Details: 08/03/2021

Ordered the Wrong part. ; ordrng 1 W11024683 (Cover)

We serviced a

WHIRLPOOL RANGE

Model WFE515S0S2

Near Painesville, Ohio 44077

Corina H

Job Details: 08/03/2021

Replaced the harness and the cord. Heated oven to 350*. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Painesville, Ohio 44077

Corina H

Job Details: 08/03/2021

Replaced the ice maker. Optest ok.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 08/03/2021

Cc unit codes f5 and will not start.Confirmed when unit powers on f5 appears on display and powers off. Replaced lid latch using customer supplied pre Id part. Ran auto test. All functions passed. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Novelty, Ohio 44072

Joe O

Job Details: 08/02/2021

"Recovered refrigerant, installed compressor, control, ui, evap fan, inverter. Put unit into 28 inch vac for 15 mins, recharged with 7.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KODE507EBL02

Near Gates Mills, Ohio 44040

Joe O

Job Details: 08/02/2021

Installed control boards. Tested. Op test ok

We serviced a

FRIGIDAIRE RANGE

Model GLGF376DBH

Near Willowick, Ohio 44095

Joe O

Job Details: 08/02/2021

Cc: will not preheatFound igniter only pulling 2.6 amps. Needs igniter. Replaced igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER5299) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Mentor, Ohio 44060

Joe O

Job Details: 08/02/2021

"Cc: leaking from the backCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Found plastic supply line leaking. Needs supply line"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Cleveland, Ohio 44122

Jason N

Job Details: 08/02/2021

"Cc unit will not stay powered onCustomer stated when starting a cycle the unit powers off and they have to reset the breaker. Found unit plugged into gfci outlet. Ran diagnostics, found code f7e0 for power loss. Started auto cycle, gfci tripped during agitation. Plugged unit into standard outlet in next room. Reran auto cycle, unit cycles but agitation and spin were loud. Found water leaking past tub seal into gearcase and rotor. Unit needs gearcase. Replaced using truck stock. Ran auto test and calibration. Op test good. GFCI outlet still tripped when operating. Advised customer unit needs to be plugged into standard outlet per manufacturer. ; used 1 W11455453 (Gearcase) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 253.60412411

Near Cleveland, Ohio 44122

Jason N

Job Details: 08/02/2021

"Cc unit not coolingPlugged in unit. Compressor not running, checked power in to start relay. 0v. No power out from thermostat control. Unit needs control box. Customer not repairing at this time, estimate only. ; ordrng 1 5304507171 (Control box)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland, Ohio 44128

Jason N

Job Details: 08/02/2021

"Cc unit needs power cord connected. Found unit power cord connected but missing screw on neutral terminal. Installed screw, tightened down. Checked tightness of other screws. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Oberlin, Ohio 44074

David R

Job Details: 08/02/2021

"Cc unit not agitating. Went through error codes, shows just off balance. Ran diagnostics cycle. Agitating just going back and forth, not fully. Actuator out of place, replaced with t/s. Tested. Good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Eastlake, Ohio 44095

Dan

Job Details: 08/02/2021

"Installed new drain tube, cleared ice, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Strongsville, Ohio 44149

David R

Job Details: 08/02/2021

Replaced both FF door gaskets. Heat gun to conform. Also adjusted right door top hinge. Unit is good. Op test ok.

We serviced a

WHIRLPOOL COMPACTOR

Model GX900QPPS6

Near Brecksville, Ohio 44141

David R

Job Details: 08/02/2021

"Cc unit making noise, loud vibrating of unit when compacting. Removed all hidden debris along the inside of unit. Could of been causing a bind. Tried multiple times compacting with trash in. Normal noises. Unit test good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland Heights, Ohio 44112

Dan

Job Details: 08/02/2021

"Customer complaint that unit is not spinning, basket has load in it that has been spun out, ran diagnostics no error codes found, ran manual test cycle for high speed spin, unit spins, unit shifts from spin to agitate and back, unit is operating as designed"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland Heights, Ohio 44121

Dan

Job Details: 08/02/2021

"Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB2

Near East Cleveland, Ohio 44112

Dan

Job Details: 08/02/2021

"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle , heater is working, unit is operating as designed , advised customer to run hot water in sink before starting"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 08/02/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at 0 degrees, unit is operating as designed"

We serviced a

AMANA DRYER

Model NED5800HW0

Near Ashtabula, Ohio 44004

Joe O

Job Details: 08/02/2021

"Cc: not startingFound all fuses checked good. Found motor not starting, no power from control. Needs motor and controlControl out of stock. Office to reschedule; ordrng 1 W11388023 (Control) and 1 W11086656 (motor-drve)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near University Heights, Ohio 44118

Dan

Job Details: 08/02/2021

"Customer complaint that unit could not be hooked up because threads are stripped , confirmed, unit needs new fill valve; ordrng 1 W11175771 (Valve)"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 08/02/2021

"Customer complaint that unit is not draining, ran diagnostics f9e1(long drain) , f0e2(over suds), and f8e1(long/no fill) error codes, drain pump is working but very little coming out drain, drain pump filter is likely clogged, unit is in a closet with a dryer on top , need second tech to help remove dryer to clear or install new drain pump ; schdld next appmnt for 8/16 MON !"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44105

Corina H

Job Details: 08/02/2021

CC that the unit does not agitate. Confirmed. Found the shifter off of the cam. Re positioned the shifter. Will need a new shifter. Office to reschedule. ; ordrng 1 W10913953 (Shifter)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Berea, Ohio 44017

Marie V

Job Details: 08/02/2021

"Cc that the unit always had a frost , but now is worst. Confirmed. Found a corner of the gasket not sealing properly. Steamed out the gasket and added petroleum jelly. Advice cust to allow a few hours for gasket to get the shape of the unit. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Broadview Heights, Ohio 44147

David R

Job Details: 08/02/2021

Replaced full tube for FF icemaker. Tested in diagnostics. Called for water. Op test ok

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Bedford, Ohio 44146

David R

Job Details: 08/02/2021

Replaced latch. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HB5

Near Bedford Heights, Ohio 44146

David R

Job Details: 08/02/2021

"Cc unit light underneath not coming on. Customer had bulbs. Replaced, no good. Control relay not sending power. Ordering control and light.; ordrng 1 8206232A (Light) and 1 W11467778 (Control)"

We serviced a

KITCHENAID RANGE

Model KFED500ESS02

Near Maple Heights, Ohio 44137

David R

Job Details: 08/02/2021

"Cc top door is locked and wont open, oven is not holding temp even though it has been calibrated. Door hinge is broken and locked up. Sensors test a little below range, knob is broken where it cannot stay on valve. Ordering control, sensors top and bottom, knob and hinges ; ordrng 1 WPW10778305 (Control) and 1 WPW10485733 (Hinge left) and 1 WPW10485732 (Hinge right) and 1 W11230929 (Knob) and 2 WP7430P044-60 (Sensor)s"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ashtabula, Ohio 44004

Joe O

Job Details: 08/02/2021

Cc: not startingFound error codes f0e4(spin limited by water temp). Attempted to run diagnostics test cycle. Unit will not start diagnostics test cycle. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11481108 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Parma, Ohio 44130

Marie V

Job Details: 08/02/2021

"Cc that the freezer has ice and that sometimes is not cold enough. Confirmed found freezer door not shutting all the way causing frost and loose cold on unit , arm for ice maker was off. And evaporator fan was also frozen. Defrosted all ice and adjusted screws on rails. Drain tube is clear. Advice cust to try to keep an eye on freezer door and make sure is closing all the way. Door not sealing it will cause ice and condensation inside unit. Op test ok. Also advise to allow 24 hours to unit reach normal temps."

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306ESS00

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 08/02/2021

Cc unit is hard to move Found wheels to be split needs wheels Needs 2 techs to replace wheels ; ordrng 2 WPW10138054 (roller-cab)s

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Bay Village, Ohio 44140

Corina H

Job Details: 08/02/2021

CC that the soap dispenser does not close. Confirmed. Found the spring broken. Will need a new dispenser. Office to reschedule ; ordrng 1 W11412300 (Dispenser)

We serviced a

WHIRLPOOL RANGE

Model KOCE500ESS11

Near Solon, Ohio 44139

Brian M

Job Details: 08/02/2021

Cc of noise Turn table ring has flat spots causing noise Customer to install ; ordrng 1 W11110134 (ring-turn)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lakewood, Ohio 44107

Corina H

Job Details: 08/02/2021

"CC that the unit is not cleaning the dishes well. Confirmed. Checked the water at the faucet, good. Ran diag F7E1 Single Speed Wash Motor Failure. Started a cycle, pump and motor humming. Will need a new pump and motor. Office to reschedule. ; ordrng 1 W11416363 (Pump and motor)"

We serviced a

WHIRLPOOL STACK W/D

Model wed7500gc0

Near Cleveland, Ohio 44103

Corina H

Job Details: 08/02/2021

Model and serial do not match. Advised cust to call rent a center to get the correct dispatch

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS03

Near Streetsboro, Ohio 44241

Brian M

Job Details: 08/02/2021

Cc of leak from filter area Found filter head leakingNeeds filter head and filter ; ordrng 1 W11346623 (Filter head) and 1 EDR4RXD1 (water filter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM00

Near Sheffield Lake, Ohio 44054

Gabriel P

Job Details: 08/02/2021

"Found different issue it was frost buildup behind icebox and in front fascia ice box there is two service pointer on does and found door seal torn gave estimate on parts only but could not reach owner that was going to paid but left a voicemail for him to call office ,; ordrng 1 W10648070 (Heater) and 1 W10739629 (Seal) and 1 W10407212 (Seal), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW

Near Shaker Heights, Ohio 44122

Dan

Job Details: 08/02/2021

"Customer complaint that unit is taking a long time to dry, started normal dry cycle, unit is heating, ran diagnostics no error codes found, found outside vent clogged , advised customer to have vent cleaning company out to clean vent, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Bedford, Ohio 44146

David R

Job Details: 08/02/2021

Replaced pump motor. Still not washing. Getting 120 from house to unit. Control not sending out correct power to motor. Ordering control ; ordrng 1 W11305308 (Control)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Lorain, Ohio 44055

David R

Job Details: 08/02/2021

Cc unit not agitating. Found actuator out of place. Used al t/s. Fixing for now and ordering out to be replaced. ; ordrng 2 WPW10006355 (Actuator)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXW01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/02/2021

Replace valve opt test ok

We serviced a

UNKNOWN DISHWASHER

Model n/a

Near Avon, Ohio 44011

Gabriel P

Job Details: 08/02/2021

Customer look up cleaner with a lemon smell and wants I walk to the door she told me she doesnt want service on dishwasher cause she figure it out no service needed

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ01

Near Westlake, Ohio 44145

Gabriel P

Job Details: 08/02/2021

"Follow each step of seal system then had a leak by the filter dryer correct issue charge it ,opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26ZSHB2

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 08/02/2021

"Cc unit stop producing iceCustomer stated ice maker will stop producing ice due to ice jamming up in ice maker. Confirmed, found ice cubes stuck behind stripper plate. Stripper plate is warped. Removed stripper plate, heated up and remolded back into shape. Ran manual ice maker harvest test, op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 08/02/2021

"Cc unit ice maker leaking inside unit.Found ice maker installed incorrectly, fill tube sticking out of funnel and leaking onto evaporator cover. Installed correctly, cleared ice from freezer. Turned water back on to unit. Ran manual ice maker test, ice maker indexed properly and filled mold with water. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near North Royalton, Ohio 44133

Marie V

Job Details: 08/02/2021

"Cc that the unit will not wash all the time, sometimes it will work and sometimes it will drain the water out. Ran diag f7e5 shifter failure f2e1 ui stuck button. Ran auto test unit did not agitate. Tilted unit found unit with lost of water leaking and rust from gearcase. Unit will need shifter , slider, gearcase, rotor and stator. Cust will not fix.; ordrng 1 W10447976 (Gearcase) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10734521 (Slider), used 1 W10754448 (CABRIO CLUTCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Strongsville, Ohio 44149

Marie V

Job Details: 08/02/2021

"Cc that the unit has frost in freezer and when you pull the door to open it makes a noise. Confirmed, when you pull from the left it makes the noise when you pull from the middle it works. Show cust that they need to pull from the middle to avoid rails coming off alignment. And when you close it it closes all the way. No issues found at this time. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QHX00

Near Aurora, Ohio 44202

Jason N

Job Details: 08/02/2021

"Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 29in/hg for 15 min. Held vacuum, no change to gauges. Recharged system with 7.5oz. Of r134a. System low side pressure stable at 0psi. Good frost pattern on evaporator. Advised customer to allow 24 hrs for unit to return to desired temps."

We serviced a

GE REFRIGERATOR

Model ZISB42DXA

Near Cleveland Heights, Ohio 44106

Corina H

Job Details: 08/02/2021

CC that the temperature fluctuates. Fz 0* ff 40*. Checked the evaporator good frost pattern. Will need a new thermostat. Part is nla. Cust is going to look for the part. ; ordrng 1 WR09X0588 (Thermostat)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS0

Near Cleveland, Ohio 44120

Corina H

Job Details: 08/02/2021

"CC that the loc is on. Confirmed. Held the start in for 3 seconds the control unlocked. Heated the oven to 350* oven did not heat, checked the amp drawl 0 amps. Checked voltage 0 volts. Will need a new control. ; ordrng 1 W11126814 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GTW500ASNWS

Near Kent, Ohio 44240

Brian M

Job Details: 08/02/2021

Cc unit just pumping Pushed start button for 30 sec reset control Ran manual pressure test and drain No issue ran spin test OP Test Ok Advised to watch

We serviced a

MAYTAG DISHWASHER

Model MDB4651AWS

Near Westlake, Ohio 44145

Gabriel P

Job Details: 08/02/2021

"Replace parts and console was not working switch control to old one and still nothing call tech line spoke to Austin he help me diagnose we found bad switches; ordrng 1 WPW10275768 (Latch) and 1 WPW10130695 (Latch black) and 2 WP99002751 (Switches)s"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ08

Near Kent, Ohio 44240

Brian M

Job Details: 08/02/2021

Cc unit freezing things on top shelf Found temps to be normal ran damper and thermistor test OP Test Ok Advised on product placement and to raise temps

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Cleveland, Ohio 44120

Corina H

Job Details: 08/02/2021

Replaced the gaskets. Used silicone around the door. Vaseline the gaskets. Feet are all the way down. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Fairview Park, Ohio 44126

Marie V

Job Details: 08/02/2021

"Cc that the unit is freezing everything on fresh food section. Took temps 33 * on fresh food section and freezer was at 5* and -1. Took evaporator cover off , found no frost on evap just at the cap tube. Unit is leaking refrigerant will need seal system repair. Cust will call if she wants to continue ; ordrng 1 W10836706 (Evap) and 1 W11092625 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR COOKTOP ELE

Model JGC7636BP00

Near Westlake, Ohio 44145

Marie V

Job Details: 08/02/2021

"Replace ignitors, tested good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mantua, Ohio 44255

Brian M

Job Details: 08/02/2021

Cc unit not washing Ran diagnostics no errors Ran auto test and calibration Ran test cycle with cloths waited until unit hit wash Advised to watch OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB8959AWS5

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 08/02/2021

Cc unit not turning on Found unit not getting powerChecked breaker Breaker will not stay Needs fuse replaced by electrician

We serviced a

WHIRLPOOL WASHER

Model MVWC300VW1

Near Lyndhurst, Ohio 44124

Brian M

Job Details: 08/02/2021

Installed switch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFT2772HEZ00

Near Perry, Ohio 44081

Dan

Job Details: 08/02/2021

"Installed new led module, op test good"

We serviced a

KITCHENAID RANGE

Model KFED500ESS01

Near North Ridgeville, Ohio 44039

David R

Job Details: 08/02/2021

"Cc unit top burners not working, left front and right front blew breaker. Havent used in weeks. Customer turned on today and all top is working correctly. Tested and went through tech sheet, all burners test good. SVC only. Unit is good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAFM

Near Newburgh Heights, Ohio 44105

Corina H

Job Details: 08/02/2021

"Cust showed pop, sent pic. CC that the normal light does not work. Confirmed. Checked the connections, good. Will need a new ui. Office to reschedule ; ordrng 1 W10869129 (Overlay)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland Heights, Ohio 44112

Corina H

Job Details: 08/02/2021

"CC that the unit does not go past wash cycle. Ran diag F8E1 NO FILL, LONG FILL. Checked the hot and cold, cold water was turned off. Drain, good. Ran an agitate and a spin. Ran a calibration. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Avon Lake, Ohio 44012

Marie V

Job Details: 08/02/2021

"Cc that the unit is freezing food on fresh food section. Took temps 33* fresh food section and -3* on freezer. Verified and will need Damper and thermistor. Thermistor was reading 48* on fresh food section when it was at 33*. Gave customer estimate and customer said they will think about it and they will try to call whirlpool to cover parts.; ordrng 1 WPW10594329 (Damper) and 1 W11084235 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GYS22GSNBSS

Near Ashtabula, Ohio 44004

Joe O

Job Details: 08/02/2021

"Cc: interior light not working properly, not dispensing water or iceFound door switch is not functioning properly needs door switchCustomer does not want to repair at this time ; ordrng 1 WR23X29161 (fresh food door ligh), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Ashtabula, Ohio 44004

Joe O

Job Details: 08/02/2021

"Cc: unit not shutting off, staying hotCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found venting kinked behind unit. Pulled unit out. Ran test cycle. Found timer stopped advancing in the cool down cycle. Found element shorted to ground. Needs element, replaced element. Tested. Op test ok; used 1 279838 (ELEMENT) from stock"

We serviced a

Whirlpool Washer

Model WFW94HEDW

Near Mentor, Ohio 44060

Fred's Academy

Job Details: 07/30/2021

No issue with the washer, operation normal.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 07/30/2021

"CC that the unit does not make ice today it did. Ran diag passed. Fz 5* checked the thermistor, heater, ice box temp, fan all passed. Will need a ui ; ordrng 1 W11405309 (Ui)"

We serviced a

WHIRLPOOL WASHER

Model LSR5232LQ1

Near Cleveland, Ohio 44108

Corina H

Job Details: 07/30/2021

CC that the unit will only wash and never advance. Found the lid lock missing. Will need a new timer and lock. Office to reschedule ; ordrng 1 WP3954563 (Timer) and 1 3949247V (Door latch) and 2 WP3356311 (Screw)s

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 07/30/2021

"Installed blower wheel and UI panel. Ran dryer op test, no abnormal sounds heard. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM01

Near Burton, Ohio 44021

Brian M

Job Details: 07/30/2021

Cc unit not cooling Found unit to have perfect frost pattern Found fan not running Replaced using truck stock ; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Conneaut, Ohio 44030

Joe O

Job Details: 07/30/2021

"Cc: not coolingCustomer stated they heard a hissing noise from compressor compartment, and when they pulled unit out found a wet spot on the cardboard and hissing coming from compressor line. Found dye coming off compressor lines, compressor excessively loud. Only pulling .46 amps. Needs compressor and drier; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Burton, Ohio 44021

Brian M

Job Details: 07/30/2021

"Cc unit not filling properly Found error f3e1 f3e2 and f8e1 Needs water valve ; ordrng 1 W11165546 (valve), used 1 SHIPPING (shipping and handling) from stock"

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