Near Eastlake, OH 44095
Jason N
Job Details:
10/21/2019
OTR MICROWAVE WHIRLPOOL WMH31017HS3 "Cc unit tripping breaker Customer stated installers uninstalled unit due to tripping breaker. Found unit on floor, found mounting screw and bracket bent down and driven down into unit. Pulled case, found screw bracket jammed against power terminal block,
Near Madison, OH 44057
Jeff M
Job Details:
10/21/2019
DISHWASHER MAYTAG MDB4949SDE3 Installed new part unit op tested good
Near Broadview Heights, OH 44147
Corina H
Job Details:
10/21/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 CC that the unit is making full sheets of ice. Found the water valve is not shutting off. Will need a new valve and ice maker. Office to order parts. ; ordrng 1 W10873098 (valve) and 1 W10900871 (cover-filt) and 1 W11099789 (icemaker)
Near Westlake, OH 44145
Gabriel P
Job Details:
10/21/2019
WASHER WHIRLPOOL WTW6500WW1 "Ran diagnostic found error code f32 long drain drain stay humming giving and estimate she will f; ordrng 1 W10536347 (drain pump asm), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Middleburg Heights, OH 44130
Dan
Job Details:
10/21/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint that unit is not cooling, found evaporator frozen solid, defrost heater and bi metal are good unit needs new control; ordrng 1 W11174836 (cntrl-elec)"
Near Cleveland, OH 44107
Joe O
Job Details:
10/21/2019
RANGE WHIRLPOOL GW397LXUQ07 "Cc: only part of the ui is workingOnly the number 4 on key pad is functioning. Needs ui.; ordrng 1 WPW10207930 (swtch-memb22784), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44106
Jeff M
Job Details:
10/21/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 "W10842568 service pointer. There is an adapter kit with a built-in fan to increase the suction pull inside the freezer to seal better customers going to call KitchenAid to see if they can cover parts. Est; ordrng 1 W10864519 (adapter), used 1 SHIPPING (S
Near Euclid, OH 44132
Jeff M
Job Details:
10/21/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "The water valve in the rear is leaking and needs replaced causing the door to stay a jar and allowing frost to build up.; ordrng 1 WPW10279866 (valve-inlt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near WARRENSVL HTS, OH 44122
Joe O
Job Details:
10/21/2019
DRYER N/A LG5721XSW0 Cc: bad noiseDrum not spinning. Found belt snapped. Pulley worn. Need dryer repair kit. ; ordrng 1 4392065 (dryer repair kit)
Near Concord Township, OH 44077
Corey L.
Job Details:
10/21/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint dishwasher won’t drain out, confirmed, found drain hose clogged with debris, unable to clear hose, unit needs drain hose to gd; ordrng 1 8269144A (drain hose)"
Near Garfield Heights, OH 44125
Corina H
Job Details:
10/21/2019
REFRIGERATOR MAYTAG MFI2568AEB CC that the unit is leaking and there is a plastic piece that fell off of the ice maker. Found the drain hole clogged with dirt and debris. Cleaned out drain hole. Found the ice bin propeller is broken. Will need a new ice bin. Advised cust that the warra
Near Painesville, OH 44077
Jeff M
Job Details:
10/18/2019
WASHER MAYTAG MVWX655DW0 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Euclid, OH 44117
Jeff M
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 The ice bin had melted ice in the try. I removed the block of ice op tested good
Near Lakewood, OH 44107
Jeff M
Job Details:
10/18/2019
WASHER WHIRLPOOL MVWB765FW3 The unit has a lock error code I cycled the lock 12 times unit tested good recalibrated the machine cleared the codes
Near Lorain, OH 44052
David R
Job Details:
10/18/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Replaced parts, tested, heated. Working properly. Op test ok"
Near Russell Center, OH 44072
Dan
Job Details:
10/18/2019
REFRIGERATOR GE ZIS48NSE "Customer complaint of water leaking from freezer section top , found evaporator drain pan not mounted properly causing water to leak when unit defrosted, corrected, advised customer to monitor"
Near Cleveland, OH 44103
Corey L.
Job Details:
10/18/2019
RANGE WHIRLPOOL WFG505M0BW0 "Customer complaint oven not working, confirmed found bake ignitor failed, quoted to replace with ts, ok, replaced igniter with kit, op test good ; used 1 12400035 (IGNITER 52.99) from stock"
Near Cleveland, OH 44113
Corey L.
Job Details:
10/18/2019
WASHER WHIRLPOOL WFW3090GW "Customer complaint washer is making loud noises and walking, customer showed pop, found shipping bolts still attached, removed, op test good"
Near Cleveland, OH 44110
Jeff M
Job Details:
10/18/2019
RANGE WHIRLPOOL WFG320M0BW Gasket broke along with the oven floor is miss formed ; ordrng 1 W11098799 (bottm-oven) and 1 WPW10535778 (gaskt-door)
Near Lorain, OH 44053
Gabriel P
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
Near MENTOR ON THE, OH 44060
Jason N
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc unit making knocking noiseCustomer stated it makes a noise in back oof unit when using water dispenser, her old refrigerator did not do that.Found after dispense, water hammering through copper supply line. Advised customer there is nothing I can do w
Near Lyndhurst, OH 44124
Jeff M
Job Details:
10/18/2019
FREEZER UPRIGHT FRIGIDAIRE FFFU14F2QWG "I install the new part unfortunately I was wrong. After installing the new timer in the unit not turning on I started checking around I found a temperature control field needs replaced I have the timer for return.; ordrng 1 5304513033 (TEMP CONTROL ), us
Near Ashtabula, OH 44004
Joe O
Job Details:
10/18/2019
WASHER MAYTAG MVWX655DW1 Cc: lid not lockingFound error code f5e2(lid lock fault). Ran manual lock test. Lid lock not engaging. Found lid lock solenoid open. Needs lid lock. Replaced lid lock. Ran auto test and calibration. Op test ok ; used 1 W11307244 (DOOR LOCK8685) from stock
Near Madison Township, OH 44057
Jeff M
Job Details:
10/18/2019
DISHWASHER KITCHENAID KUDK02CRBS0 "As the unit was draining it was filling too. Eventually it stops and just drained properly needs new control; ordrng 1 WPW10084141 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon, OH 44011
Corina H
Job Details:
10/18/2019
DISHWASHER WHIRLPOOL KUDS01FLSS1 "CC that there is a sewer smell, tried clean the dishwasher. Found the drain hose and pump clogged with food and debris. Will need a new drain hose and pump and motor."
Near Madison Township, OH 44057
Jeff M
Job Details:
10/18/2019
DRYER GE DBXR453EA1WW "The bell is chewed up because the idler pulley split in half. Est only ; ordrng 1 WE12M29 (BELT) and 1 WE12X83 (pulley idler), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Saybrook Township, OH 44004
Joe O
Job Details:
10/18/2019
DRYER GE DHDSR46GG1WW "Cc: squealing, and clothes getting stuckFound drum wore through the outer panel. Needs outer panel, slide holder, and duct assemblyCustomer does not want to repair at this time"
Near Lorain, OH 44053
Corina H
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Removed the dispenser waterline is kinked. Will need a new waterline. Office to order part. ; ordrng 1 WP67002743 (guide- wat)
Near Lyndhurst, OH 44124
Jason N
Job Details:
10/18/2019
WASHER WHIRLPOOL WTW6400SW3 "Cc unit does not drainCustomer stated it was reading OL on display when not draining.Ran diagnostics, no codes stored. Ran auto test, basket not disengaging, physical drag on basket. Pulled spin basket, found several remnants of clothing between basket a
Near Conneaut, OH 44030
Arthur V
Job Details:
10/18/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LBLA Replaced control. Error did not return. Op test good
Near Broadview Heights, OH 44147
Dan
Job Details:
10/18/2019
DRYER SAMSUNG DV42H5200EP/A3 "Installed new element, op test good"
Near Sheffield Lake, OH 44054
Gabriel P
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replace deffuser opt test ok
Near Painesville, OH 44077
Joe O
Job Details:
10/18/2019
RANGE KITCHENAID KFDD500ESS02 Cc: intermittently will not heatRan test bake to 350. Unit heated to 350. Once heat shut off unit dropped to 270 degrees. Cancelled cycle. Started bake to bake 400 degrees. Unit started to heat. Needs control and ui; ordrng 1 W10877016 (cntrl-elec) and 1
Near Westlake, OH 44145
Gabriel P
Job Details:
10/18/2019
WASHER FRIGIDAIRE FAFW3801LW3 "Replace latch,opt test ok"
Near Shaker Heights, OH 44120
Jason N
Job Details:
10/18/2019
DRYER AMANA NED4655EW1 "Cc unit not heatingConfirmed no heat. Checked all thermals, found hi limit cut-off open. Replaced using truck stock. Retested dryer op. Good heat. Op test good. Customer stated he cleaned venting prior to service. Vent clear , good airflow. Advised him t
Near Lorain, OH 44053
Gabriel P
Job Details:
10/18/2019
WASHER MAYTAG MVWX655DW0 Ran diagnostic pass no leaks got underneath and didn’t fill anything wet on cabinets ran normal cycle and saw puddle of on floor search for leak and found water on top transmission when trying to take basket out to see if I can find a hair liner crack on
Near Brooklyn Heights, OH 44131
Jason N
Job Details:
10/18/2019
WASHER MAYTAG MVWX655DW0 "Cc unit not workingCustomer stated just stopped working this morning, unit stuck with spin light on.No lights on console when I looked at. Could not enter diagnostics, unplugged for 5 min, plugged back in, non change. Statues led light not on control boa
Near Strongsville, OH 44136
Dan
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Customer complaint that unit is not making ice, found ice bin empty, unit is detecting full ice bin, unit needs new ice maker ; ordrng 1 W10873791 (icemaker)"
Near Parma, OH 44134
Dan
Job Details:
10/18/2019
RANGE KITCHENAID KSGB900ESS1 "Installed new control and keypad, op test good"
Near WARRENSVL HTS, OH 44122
Joe O
Job Details:
10/18/2019
WASHER WHIRLPOOL WFC7500VW2 Cc: dispenser stuckFound tab broke off of dispenser handle. Found dispenser off track and wore down. Needs dispenser and handleCustomer does not want to repair at this time
Near MENTOR ON THE, OH 44060
Joe O
Job Details:
10/18/2019
DRYER MAYTAG WED49STBW1 "Cc: long dry times, door not closingFound venting smashed behind unit. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid m
Near Highland Heights, OH 44143
Joe O
Job Details:
10/18/2019
COOKTOP GAS KITCHENAID KGCC506RBL03 "Cc: only one burner will igniteFound all igniters working. Found burners all getting gas. Need igniter switches; ordrng 1 WP4456905 (harns-wire8368), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Maple Heights, OH 44137
Jason N
Job Details:
10/18/2019
WASHER WHIRLPOOL WTW4850HW1 "Cc unit not spinning or draining, will drain on spin and drain mode Found drain hose laying on floor into floor drain. Remounted in proper position in washtub next to unit. Ran diagnostics , found code f8e1 for long fill no fill, f0e5 for offbalanace loa
Near East Cleveland, OH 44112
Joe O
Job Details:
10/18/2019
REFRIGERATOR MAYTAG MFI2569YEM0 "Cc: not making ice, freezer door frozen shutFound ice maker fill tube and cup frozen. Found water leaking from water line running to ice maker in cavity. Fill tube for ice maker broken. Water leaking into ff section, filled the bottom of the ff and leake
Near Lyndhurst, OH 44124
Joe O
Job Details:
10/18/2019
WASHER AMANA NTW4516FW3 Cc: running with lid openFound drain pump running. Entered diagnostics. Found no stored codes. Blew through pressure hose. Ran auto test and calibration. Op test ok
Near Kingsville, OH 44048
Arthur V
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW Found compressor and condenser fan not running. Hooked up test cord and compressor started. Need bd customer scheduled for Wednesday. If customer receives part earlier please move her up. ; ordrng 1 W11035836 (cntrl-elec)
Near Brooklyn, OH 44144
Corey L.
Job Details:
10/18/2019
RANGE GE JGBP30BEA4WH "Customer complaint bake not working, confirmed found bake ignitor failed, quoted to repair with WB2X9154, customer does not want repair at this time, left quote"
Near Middleburg Heights, OH 44130
Corey L.
Job Details:
10/18/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Customer complaint freezer light is not working and deli drawer slides too easily and pops open a little more than the one next to it, found frz light switch stuck up from a small amount of moisture, advised customer to open door from middle, drawer is o
Near Edgewood, OH 44004
Arthur V
Job Details:
10/18/2019
DRYER WHIRLPOOL CGM2745FQ Replaced timer tested unit. Unit started. Let unit run per techsheet. Could be from 45 min to 8 hrs. Need to return and check if unit timed out ; schdld next appmnt for 10/21 MON !
Near Solon, OH 44139
Jason N
Job Details:
10/18/2019
DISHWASHER WHIRLPOOL WDF750SAYB3 "Cc unit not cleaning dishes, soap left in unitRan diagnostics, found code 7-1 for no heat. Ran diagnostics cycle, wash motor not turning on. Checked power in to motor, good at 123v. Unit needs wash motor. Replaced wash motor using truck stock. Ran diagno
Near Parma, OH 44130
Corey L.
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRS312SNHB00 "Customer complaint of a loud noise and recorded it, sounded maybe like something hitting the evap fan blade, customer said they unplugged unit for no more than 5 minutes and the noise went away when plugging back in, has not came back, fans are running,
Near Amherst, OH 44001
David R
Job Details:
10/18/2019
REFRIGERATOR MAYTAG WRF989SDAW02 "Replaced part, tested water and ice came out, op test ok"
Near North Olmsted, OH 44070
Corina H
Job Details:
10/18/2019
REFRIGERATOR MAYTAG MFX2570AEM3 "CC that the unit is not making ice. Cycled ice maker, failed. Replaced the ice maker from t/s. Cycled ice maker. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10882923 (ICE MAKER ASSY 10359) from stock"
Near Ashtabula, OH 44004
Arthur V
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM Need to order one freezer led and main fresh food led ; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light)
Near Fairview Park, OH 44126
Corina H
Job Details:
10/18/2019
RANGE WHIRLPOOL WFG550S0HZ1 Replaced the door hinges and receivers. Heated oven to 350*. Optest ok.
Near Independence, OH 44131
Corey L.
Job Details:
10/18/2019
REFRIGERATOR JENN-AIR JFI2089WES4 "Customer complaint fridge lost cooling after a power outage in the area the breaker was cycled to get the unit back on and since has shut down and restarted every two days with the display doing weird things, temps were 39 ff -2 frz unit is empty, unit n
Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Customer complaint of cooling loss, confirmed temp was 70 in ff and 20*- 3* in frz, found evap fan failed, unit needs evap motor; ordrng 1 WPW10464673 (motor-evap)"
Near Solon, OH 44139
Brian M
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "I installed UI and control and new door switch Plugged unit back in unit is not running and does not have lightsOhmed out wires from UI to control all have continuity also ran continuity on door switches all are working ran test 16 and 17 both show doors
Near Olmsted Township, OH 44138
David R
Job Details:
10/18/2019
WASHER MAYTAG MVWB765FW3 "Replaced parts, tested. Ran test 51/52. Op test ok"
Near Bainbridge Township, OH 44023
Brian M
Job Details:
10/18/2019
WASHER WHIRLPOOL WTW5000DW1 Cc unit not washing correctly Found cold water trickling in Removed hose found screw filled with debris Cleaned filter and re ran auto test OP TEST OK
Near Aurora, OH 44202
Brian M
Job Details:
10/18/2019
WASHER WHIRLPOOL MVWB835DC4 Cc of error Could not enter diagnostics Installed control and UI Ran auto test and calibration OP TEST OK
Near Westlake, OH 44145
Gabriel P
Job Details:
10/18/2019
WASHER WHIRLPOOL WTW5000DW0 "Found error f0e2 over suds and f3e1 pressure system fault and f0e5 off balance load delete codes ran calibration and auto test pass then ran drain and spin pass ran 4 large towels pass no issues found,opt test ok"
Near Aurora, OH 44202
Brian M
Job Details:
10/18/2019
DRYER MAYTAG MEDX655DW1 Cc of noise Found quarter in drum Ran test cycle no noise
Near Rocky River, OH 44116
Corina H
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02 CC that the unit is not cooling. 65* in the ff. Removed the evap cover found a ball of ice in the upper top of the evap. Will need a new evap and drier. Will need two techs. ; ordrng 1 W10858281 (evaporator) and 1 W11125124 (compressor) and 2 WPW10143759
Near Broadview Heights, OH 44147
Corey L.
Job Details:
10/18/2019
WASHER MAYTAG LAT9704AAE "Customer received wrong part but correctly packaged, reordering part, taking new part ; ordrng 1 WP22001448 (hose- pump)"
Near Seven Hills, OH 44131
Dan
Job Details:
10/18/2019
RANGE WHIRLPOOL WFG525S0HS0 "Customer complaint of f2e1 error, confirmed f2e1(shorted key)error code, unit needs new control, customer does not want repair at this time; ordrng 1 W11317846 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
10/18/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 "Found and air leak on top door gasket steam gasket and use vaseline on corner,opt test ok"
Near Cleveland, OH 44111
Corina H
Job Details:
10/18/2019
DISHWASHER MAYTAG MDB4949SDH3 CC that the unit is dead. Checked power at the control 0 volts. Checked terminal found the l1 wire melted. Not enough wire to reconnect. Advised cust will need a electrician. Optest ok
Near Avon Lake, OH 44012
Gabriel P
Job Details:
10/18/2019
WASHER MAYTAG MVWB765FW3 "Ran diagnostic no error code,ran calibration and auto test pass no issue is working how is manufacture"
Near North Royalton, OH 44133
David R
Job Details:
10/18/2019
WASHER MAYTAG MVWB765FW1 "Cc lid not locking, damaged from movers. Lid lock and control are good. Found since lid is damaged and also missing pieces that the lid slide side to side and won’t allow lid lock to actually engage correctly. Bezel broke from over tightening. Ordering l
Near Lakewood, OH 44107
Corina H
Job Details:
10/18/2019
REFRIGERATOR HOT POINT HTJ17CBB2RSA Replaced evaporator motor. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Parma, OH 44134
David R
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRS526SIAH00 "Cc water leaking. Found bad valve. Ordering valve*** try for last call of day. Customer won’t be home till after 3; ordrng 1 WPW10238100 (valve-inlt 79.81), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Strongsville, OH 44136
David R
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Fz temp is -2, FF is 36. Checked around unit and everything checks fine. Op test ok"
Near North Royalton, OH 44133
David R
Job Details:
10/18/2019
REFRIGERATOR KITCHENAID KRFF302EBS01 "Cc of unit being damaged when delivered, customer stated they watched the deliver people take off truck, spun the unit around in a circle, damaged wheels, all chipped up. Condenser coils are dragging on he ground, cannot reach underneath to push back up,
Near North Royalton, OH 44133
David R
Job Details:
10/18/2019
DISHWASHER KITCHENAID KDTM354DSS4 Cc pump motor not working and dispenser. Dispenser won’t stay shut and pump motor is just humming. Ordering dispenser and pump motor.; ordrng 1 W10620296 (detergent dispenser) and 1 W10673255 (pump&motor)
Near Painesville, OH 44077
Dan
Job Details:
10/18/2019
RANGE WHIRLPOOL WFG540H0ES "Customer complaint that burners are not lighting, bake and broil burners don’t light right away, all cooktop burners lit right up, repeated several times with same results, bake burner lit right up, broiler lit right up , unable to duplicate the problem,
Near North Madison, OH 44057
Dan
Job Details:
10/18/2019
REFRIGERATOR FRIGIDAIRE FFHT1831QS5 "Installed new control, op test good"
Near Moreland Hills, OH 44022
Joe O
Job Details:
10/18/2019
RANGE WHIRLPOOL KODC304EBL00 Found part sent was incorrect part. Marvin only shows lower thermostat. Spoke to BJ he stated the one we have on truck stock will work. He also stated to mark it as the same price. As the original part ordered. Installed thermostat. Ran test bake. Op test
Near Avon Lake, OH 44012
Gabriel P
Job Details:
10/18/2019
RANGE KITCHENAID KEBS109BSS00 "Took panel out check fuse behind it it had continuity and try by passing it panel would not turn on check voltage at terminal is getting from l1 to neutral 125 but for l2 to neutral 000 voltage it lost have voltage told customer it will an electrician,pu
Near South Russell, OH 44022
Jason N
Job Details:
10/18/2019
RANGE KITCHENAID KSDG950ESS1 "Cc unit making noise after shutting offCustomer states fan making humming noise for extended period of time. Unit already on at 350, cooling fan running and rattling. Shut unit off, let cool down, blower fan shutting off set 140 degrees, unit is operatin
Near Shaker Heights, OH 44122
Corey L.
Job Details:
10/18/2019
DRYER SAMSUNG DV431AEPXAA01 "Installed thermistor, op test no good, also found thermostat open, unit needs thermostat ; ordrng 1 DC47-00016A (thermostat 12.11)"
Near Avon, OH 44011
Gabriel P
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL EL88TRRWQ03 "Found refrigerant leaking from cap tube on evap also it was 70 degrees on fridge and evap dry no frost pattern will need compressor,evaporato and dryer customer will not fix"
Near Strongsville, OH 44149
David R
Job Details:
10/18/2019
N/A N/A KUDR24SEWH3 "Cc unit is not powering on. Turned off and on breaker, correct Voltage coming into unit. Checked all wires, everything plugged in. Display not lighting up or taking commands. Parts NLA, OFFICE to research. UI3380945 control ; saved tckt"
Near Dorset, OH 44032
Arthur V
Job Details:
10/18/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found only freezer light working. Unplugged and restarted no good. Needs main control ; ordrng 1 W11043763 (cntrl-elec)
Near Highland Heights, OH 44143
Jason N
Job Details:
10/17/2019
RANGE KITCHENAID KODE500ESS01 "Cc unit not heating properlyCustomer stated she tried heating up nachos in upper oven and they came out cooked on one side. Ran test bake on upper and lower to 300 degrees, let cycle 10 min past preheat. Temps in upper reading 308 degrees, temps in lower
Near Painesville, OH 44077
Joe O
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL WRF532SMHV01 "Cc: freezing food in ff sectionCustomer had ff and freezer set at 2 degrees. Found temps in ff section at 40 degrees, and 6 degrees in freezer. Calibrated ff section down 2 degrees. Tested damper. and thermistors. Found damper is functioning. Op test ok"
Near Cleveland, OH 44102
Corina H
Job Details:
10/17/2019
WASHER WHIRLPOOL WTW5000DW2 CC that the unit does not work. Ran diag F1E2 – MOTOR CONTROL FAULT. Checked the shifter. Ran a spin and a agitate. Found dimes in between the washplate and basket. Removed the dimes. Ran a calibration. Started a normal cycle. Found the presoak was turned
Near WARRENSVL HTS, OH 44122
Dan
Job Details:
10/17/2019
REFRIGERATOR GE PGCS1RKZH2SS "Customer complaint that unit is not making ice, found ice in bin, ice maker cycled and filled, fans are blowing, temperatures are good, good frost pattern on evaporator, unable to duplicate the problem , advised customer to monitor"
Near Chardon, OH 44024
Joe O
Job Details:
10/17/2019
DISHWASHER WHIRLPOOL WDT910SAYH3 Cc: not drainingFound debris stuck in drain hose. Removed water and debris. Op test ok
Near Moreland Hills, OH 44022
Joe O
Job Details:
10/17/2019
DISHWASHER KITCHENAID KDTE304DSS0 Cc: won’t start cycleFound drain pump sound like it is trying to turn on but will not. Found standing water inside unit. Removed water. Found glass in drain pump. Removed glass. Ran test cycle. Op test ok
Near WARRENSVL HTS, OH 44122
Joe O
Job Details:
10/17/2019
DISHWASHER KITCHENAID KDFE104DWH5 Installed element. Ran test cycle. Op test ok
Near Shaker Heights, OH 44122
Joe O
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW05 "Cc: not coolingCustomer states they had another appliance company out, and they said the unit had a sealed system leak. Found temps in ff section at 40 and freezer at 5 degrees. Spoke to BJ he stated that with everything functioning at this time we can r
Near Mantua Township, OH 44255
Brian M
Job Details:
10/17/2019
FREEZER CROSLEY CFUFH17QWA Cc unit not cooling Found unit frosted over near bottom drawer and rack Removed product removed evap cover found drain pan covered in 2 inch thick of ice forced unit into defrost to check heater OP TEST OK Cleared ice and drain tube placed a metal rod sup
Near Streetsboro, OH 44241
Brian M
Job Details:
10/17/2019
LAUNDRY CENTER WHIRLPOOL WED7000DW1 Cc of wire burnt Found terminal block damaged due to cord shorting out Replaced terminal block using truck stock Customer needs to purchase a new appliance cord 3 prong She knows how to install the cord ; used 1 279320 (BLOCK-TERM) from stock
Near University Heights, OH 44118
Jason N
Job Details:
10/17/2019
DISHWASHER MAYTAG MDB7601AWW Cc unit light blinking and cannot stop cycle.Found unit in auto clean cycle. Canceled cycle. Ran wash test then cancel drain. Unit working as designed. Customer is older gentleman that isn’t sure how to work his unit. Walked him through steps on how to st
Near Ravenna, OH 44266
Brian M
Job Details:
10/17/2019
WASHER MAYTAG MVWC400XW2 Cc of unit not washing Ran diagnostics found tub spinning with agitation Removed washplate tightened spanner nut Ran auto test and calibration OP TEST OK
Near Cleveland, OH 44121
Jason N
Job Details:
10/17/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB "Cc unit not making iceCustomer showed popCustomer stated it hasn’t made ice yet since delivery on Saturday. They had a plumber out to fix a leak a few days ago. Jumped t to h on ice maker, ice maker indexed and water flowed into ice mold. Ice maker op te
Near Rootstown Township, OH 44266
Brian M
Job Details:
10/17/2019
DRYER MAYTAG MEDB765FW0 Cc of unit not running and getting error for l2 Ran diagnostics found error for l2 Followed steps in service manual seems to be the switch on the motor but would like a control board as well just in case Not being repaired at this time unit is being swapp
Near Amherst, OH 44001
Gabriel P
Job Details:
10/17/2019
RANGE WHIRLPOOL WEG515S0FS0 Fedex never deliver parts also customer show me a video on hes camera fedex passing pass his house but did not stop at his house he kept going we going to have to re order parts and schedule for friday ; ordrng 1 W10898291 (module-spk) and 1 WP9758078 (bu
Near Ravenna, OH 44266
Brian M
Job Details:
10/17/2019
DRYER WHIRLPOOL WED7000DW2 Cc of unit not starting Found door switch broken Replaced using back stock Ran test cycle OP TEST OK ; used 1 WPW10569603 (DOOR SWITCH ) from stock
