We serviced a
MAYTAG RANGE
Model MEW7530DS01
Near Lyndhurst, OH 44124
Robert A.
Job Details: 04/18/2017
Found several keys on ui not working, reset connections, ng no change, needs ui; ordrng 1 W10812314 (UI PANNEL), schdld next appmnt for 4/21 FRI !,
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AS1
Near Bedford Heights, OH 44146
Robert A.
Job Details: 04/18/2017
Found left front inner element receiving 220 vac, element open, rt front outer element open, please make sure is under warr; ordrng 1 W10823727 (LF ELEMENT141.15) and 1 W10823729 (RT F ELEMENT 118.94), schdld next appmnt for 4/24 MON !, saved tck
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Cleveland, OH 44139
Robert A.
Job Details: 04/18/2017
nstalled ui, op test ng, when door is open, no noise, when light switch is closed, ui makes high pitch noise, needs emi bdTalked w/gs; ordrng 1 W10887812 (CONTROL BD), schdld next appmnt for 4/20 THU !,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS5
Near Solon, OH 44139
Robert A.
Job Details: 04/18/2017
Installed i/m asm, cycled, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QDW05
Near Solon, OH 44139
Robert A.
Job Details: 04/18/2017
Ff 37, frz 6, inspected evap, frost and ice only on cap tube, tapped lowside in 15"vac, added r134a, evap frosting, needs evap, heatexchanger, drier and compWill need 2techs. 3-4 hoursCust to let us know, ; ordrng 1 4388575 (evaporator238.57) and 1 W10309995 (compressor396.99) and 1 WP2004545 (PAN HEARER121.32) and 1 WPW10143759 (DRIER 17.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Mantua, OH 44255
Tim G.
Job Details: 04/17/2017
Customer's complaint is that the detergent is still in the bottom of the tub after the unit has completed the wash cycle. Tested unit and found the unit to fill but the motor to not run. Found 120vac at the motor connection. Checked unit for errors and found a 4-3 (wash motor) motor not running and a 7-1 no heat. Ran a complete service test, op test NG unit needs motor. ; ordrng 1 W11025157 (SUMP ASM), schdld next appmnt for 4/21 FRI !, saved tckt [SdLink
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB0
Near Brimfield Township, OH 44240
Tim G.
Job Details: 04/17/2017
Complaint that the unit has no power when plugged in. Unit is a electric range and lowes store doesnt have a 240vac outlet to test the full function of the unit. Applied power to the terminal block between L1 and N and found the clock to turn on. Checked the switches, burners, and elements to finf all good. Likely customer had a electrical issue in the home. Unit ready for resale. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Streetsboro, OH 44241
Tim G.
Job Details: 04/17/2017
Customer's complaint is that the unit will not spin out at the end of the cycle. Checked unit for errors and found a out of balance load error F0E5. Tested a spin cycle and found the unit's wash plate spinning at a high rate of speed and the basket not moving. Found the gearcase to have failed and needing replaced. Ordering gearcase. ; ordrng 1 W10771760 (gearcase), schdld next appmnt for 4/20 THU !,
Near Mantua, OH 44255
Tim G.
Job Details: 04/17/2017
Whirlpool dishwasher WDF520PADM7, Customer's complaint is that the detergent is still in the bottom of the tub after the unit has completed the wash cycle. Tested unit and found the unit to fill but the motor to not run. Found 120vac at the motor connecti
We serviced a
KUDK03CTSS1 KITCHENAID
Model DISHWASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 04/17/2017
ound control shorted at heater relay. Will need harness and control replaced to correct issue. Cust will fix it his self if he decides to repair it. ; Job Cmpltd,
We serviced a
GB2FHDXWQ07 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 04/17/2017
Found duck bill failed. Removed and installed drain tube kit. Cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 04/17/2017
Found back wall had lots of frost on it. Unit is able to defrost. Appears units fz door was left open. Forced a defrost. Advised to give unit 24 hrs for normal cooling to resume. ; Job Cmpltd,
Near North Royalton, OH 44133
Chad P.
Job Details: 04/17/2017
GLD4900P00WW GE DISHWASHER Installed disp. Op test ok. ; Job Cmpltd,
We serviced a
GSL25XGWASS GE
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 04/17/2017
Unable to duplicate noise issues at this time. Turned frig temp back to recomended setting. Op test ok. ; Job Cmpltd,
We serviced a
WRF989SDAM02 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Jeff M
Job Details: 04/17/2017
Customer states that there was a lot of frost inside the freezer when I got there there was no frost inside the freezer frost is starting to disappear he told me he came back from vacation and found the frost in the freezer explain to them the door must've been left open unit tested good temperatures are within range; Job Cmpltd
We serviced a
WRF560SMYB04 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Brian B
Job Details: 04/17/2017
Installed doors. Right hand door does not have handle holes drilled in the right place. Holes are about 6" too far apart. Sent pic. Put original door back on. Cust will call whirl cons assist to see if they will give her a money settlement. Do not order another door unless cust calls back; Job Cmpltd
We serviced a
JFC2290VPY5 JENNAIRE
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 04/17/2017
Found disp lever sticking, causing water to continue coming out. Removed and cleaned and applied silicone grease to slide piece. Tested water. Optest ok.; Job Cmpltd,
We serviced a
WEE745HOFS0 WHIRLPOOL
Model RANGE
Near Westlake, OH 44145
Brian B
Job Details: 04/17/2017
CC that top of oven door on the side got very hot when broiling. Ran diag and Auto test. No faults found. Checked door and hinges. Door closing properly. No damage on door or hinges. Tested oven at 350. Temp accurate. Tested broiler. Working as designed. Advised cust that door will get very hot when broiling for long time.; Job Cmpltd,
Near Brimfield Township, OH 44240
Tim G.
Job Details: 04/17/2017
Whirlpool electric range WFC150M0EB0 ( Lowes store stock return), Complaint that the unit has no power when plugged in. Unit is a electric range and lowes store doesnt have a 240vac outlet to test the full function of the unit. Applied power to the termin
We serviced a
JGS8860BDP WHIRLPOOL
Model RANGE
Near Westlake, OH 44145
Paul H.
Job Details: 04/17/2017
Replaced user interface, tested, preheated and set clock, op test ok.; Job Cmpltd
We serviced a
FFBC46F5LS FRIGIDAIRE
Model BEVERAGE CENTER
Near Avon, OH 44011
Paul H.
Job Details: 04/17/2017
Replaced main control, op test ok.;
We serviced a
KUDP01FLSS3 KITCHENAID
Model DISHWASHER
Near Lorain, OH 44052
Paul H.
Job Details: 04/17/2017
Non responsive, checked thermal cutout, closed, checked power to board, none, checked power to junction box on unit, none, advised an electrician would have to repair
We serviced a
WRT541SZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 04/17/2017
Unit is not defrosting, found bi-metal open, replaced from t/s, manually defrosted, op test ok.; used 1 W10258275 (BIMETAL) from stock, Job Cmpltd,
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Wellington, OH 44090
Paul H.
Job Details: 04/17/2017
Replaced tracks, adjusted strike, ran test cycle, no leaks, door remained sealed whole time, op test ok.; Job Cmpltd,
We serviced a
JGS1450DP1 JENNAIRE
Model RANGE
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 04/17/2017
No display, checked all connections good, still no display, needs new display; ordrng 1 WPW10603095 (cntrl-elec)
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 04/17/2017
Unit fits pointer W10828881, raised unit up, tested with test 51, smooth, all functions tested passed, started a wash and observed agitate, whistling/squeaking sound, when rotor changes directions, is not the suspension, issue appears to be an issue with the rotor, ordering; ordrng 1 W10752189 (screw) and 1 W10754161 (rotor)
We serviced a
WRF992FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 04/17/2017
Issue has RC fan noise, fan is damaged from excess frost, needs replaced, fan motor and thermistor come with evap cover, ordering; ordrng 1 W10889841 (EVAP COVER)
We serviced a
ATW4675YQ1 ADMIRAL
Model WASHER
Near South Euclid, OH 44121
Jeff M
Job Details: 04/17/2017
The unit had a speed sensor fault code saved into the computer I tested the rps sensor and it tested good unit needs a new control; ordrng 1 W10484681 (cntrl-elec),
We serviced a
MVWB835DW1 WHIRLPOOL
Model WASHER
Near Middleburg Heights, OH 44130
Jeff M
Job Details: 04/17/2017
Main control has a pressure sensor fault unable to detect the pressure inside the washing machine also drain pump is not working in manual test mode it is sending power to the pump I found nothing lodged inside the drain pump needs a new drain pump also; ordrng 1 W10876600 (PUMP) and 1 W11024149 (CONTOL),
We serviced a
KUDC10FXSS6 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/17/2017
Found relay on control shorted and damages interface and harness. Needs control, interface (console) and harness replaced. Also, found upper rack falling out. Needs wheels replaced. ; ordrng 1 W10871222 (HARNESS) and 1 W11035586 (CONTROL) and 4 WPW10350401 (WHEEL)s and 1 WPW10481130 (CONSOLE)
We serviced a
WCG97US6DS00 WHIRLPOOL
Model COOK TOP
Near Strongsville, OH 44149
Chad P.
Job Details: 04/17/2017
Found valve did not come with switch. Found main harness comes with all switches. Need to order harness; ordrng 1 W10539913 (harns-wire W/ SWITCHES)
We serviced a
WTW5640XW0 WHIRLPOOL
Model WASHER
Near Bay Village, OH 44140
Brian B
Job Details: 04/17/2017
CC that machine will not spin out. Ran diag. F7E1 code, basket speed fault. Found gearcase leaking oil and making grinding noises. Agitator bolt seized up and threads torn. Spines damaged on wash plate. Checked lower components. Cam has oil in it and worn down. And debries in shifter. Will need new gearcase, wash plate, agitator bolt, cam kit, and shifter.; ordrng 1 W10324649 (gearcase) and 1 W10721967 (cam) and 1 W10772621 (screw) and 1 WPW10006355 (SHIFTER) and 1 WPW10215115 (WASHPLATE
Near Streetsboro, OH 44241
Tim G.
Job Details: 04/17/2017
Whirlpool top load washer WTW5000DW1, Customer's complaint is that the unit will not spin out at the end of the cycle. Checked unit for errors and found a out of balance load error F0E5. Tested a spin cycle and found the unit's wash plate spinning at a hi
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Solon, OH 44139
Tim G.
Job Details: 04/17/2017
Customer's complaint is that the units left side top rack adjuster broken. Found adjuster broken (see pic) and needing replaced. Ordering adjuster. ; ordrng 1 WPW10546503 (adjuster), schdld next appmnt for 4/20 THU !,
We serviced a
WHIRLPOOL RANGE
Model WCG97US6DS00
Near Aurora, OH 44202
Tim G.
Job Details: 04/17/2017
Customer's complaint is that the center burner will light intermittently. Checked unit and found the said complaint and service pointer W10762656C for the proper correction and tested unit several times to find good ignition. Customer not able to provide POP or closing papers for new build spoke to LS who ran ser number and found the manufacture date of 11/2016 and tech was advised to set pop for 12/01/16.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Aurora, OH 44202
Tim G.
Job Details: 04/17/2017
Customers complaint is that the units time for the cycle is stuck on 1hr/27mins for all cycles except for normal wash. Customer stated that the normal cycle was doing the same thing and she unplugged the unit and the time came back to normal. Checked unit and found the cycle time set for 1hr 27mins. Checked the units error history and found a F5E2 door lock error. Checked the door lock function and found at normal op. Ran a test cycle in diagnostics which completed without error. Checked the cycle times and found dely start to not deactivate. Unit needs UI due to being stuck in delay wash. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi ­rigid metal hose to prevent fire hazard. Customer also advised that the shutoffs for the water supply need attention due to the oxidation that could result in leaks. ; ordrng 1 W10911021 (CONTROL
We serviced a
WHIRLPOOL WASHER
Model WTW7600XW0
Near Troy Township, OH 44234
Tim G.
Job Details: 04/17/2017
Installed new bearing kit and suspension rods. Found that the seal glue exploded in the package leaking all over the spacer tube and the drive shaft threads for the rotor were defective. Tech used truck stock bearing kit to complete job. Tested unit in a high spin, op test good. ; used 1 W10435302 (BEARING) from stock, Job Cmpltd,
Near Solon, OH 44139
Tim G.
Job Details: 04/17/2017
Kitchenaid dishwasher KDTM354DSS4, Customer's complaint is that the units left side top rack adjuster broken. Found adjuster broken (see pic) and needing replaced. Ordering adjuster.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS5
Near Solon, OH 44139
Robert A.
Job Details: 04/17/2017
Installed i/m asm, cycled, op test ok; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QDW05
Near Solon, OH 44139
Gail V.
Job Details: 04/17/2017
Ff 37, frz 6, inspected evap, frost and ice only on cap tube, tapped lowside in 15"vac, added r134a, evap frosting, needs evap, heatexchanger, drier and compWill need 2techs. 3-4 hoursCust to let us know, ; ordrng 1 4388575 (evaporator238.57) and 1 W10309995 (compressor396.99) and 1 WP2004545 (PAN HEARER121.32) and 1 WPW10143759 (DRIER 17.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,job compltd
Near Aurora, OH 44202
Tim G.
Job Details: 04/17/2017
Whirlpool gas cooktop WCG97US6DS00, Customer's complaint is that the center burner will light intermittenly. Checked unit and found the said complaint and service pointer W10762656C for the proper correction and tested uit several times to find good ignit
Near Aurora, OH 44202
Tim G.
Job Details: 04/17/2017
Whirlpool Front load washer WFW75HEFW0, Customers complaint is that the units time for the cycle is stuck on 1hr/27mins for all cycles except for normal wash. Customer stated that the normal cycle was doing the same thing and she unplugged the unit and th
We serviced a
MAYTAG DISHWASHER
Model MDBH969AWS1
Near Geneva Township, OH 44041
Arthur V
Job Details: 04/17/2017
Found unit needs door seal kit. Est = 89.95 sc---98.00 labor---80.01 parts. Total est = 286.05. Cust to decide later if repair is wanted. Part number needed is W10542314 cust is tax exempt but does not have form on site. Cust to fax form -----; ordrng 1 W10542314 (door seal), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 4/21 FRI !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFCA
Near Roaming Shores, OH 44084
Arthur V
Job Details: 04/17/2017
, Found uce maker over filling and very noisey when cycling. Needs ice maker ; ordrng 1 241798224 (ice maker), schdld next appmnt for 4/21 FRI
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44119
Eric M.
Job Details: 04/17/2017
Comp water level is too low. Advised cust on the water level that is used on HE washers. Init fault code display, clear, no faults. Auto test passed. Calibrated. Started normal wash to check fill level, water covering wash plate, so unit getting the proper amount of water. Unable to find anything wrong with the washer, it is operating just as it was designed to operate by the manufacturer.; Job
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM0
Near Euclid, OH 44123
Eric M.
Job Details: 04/17/2017
Comp will not start. No response fm keypad. No pwr to control board. No pwr at terminal block. Cust needs licensed electrician to restore pwr to unit.; Job Cmpltd, saved tckt [SdLink\289807a.png],
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near WILOUGHBY HLS, OH 44094
Eric M.
Job Details: 04/17/2017
Comp dishes not drying and long cycle times. Rinse aid dispenser empty, cust filled it when told about the importance of using rinse aid to help aid in drying dishes. Init svc test iaw tech sheet: clear. Verified heater plugged in. Put amp clamp on heater wire and ran auto test, heater drawing 3 amps, good. Heater and heater ckt on cntl operating normally. Unable to find anything wrong with the unit, it appears to be operating just; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 04/17/2017
Installed auger parts, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDE48FXSS5
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 04/17/2017
Removed glass from pump, tested unit, op test ok; , Job compltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 04/17/2017
Found left door switch not consistently making contact for light to come on, found piece of insulating foam in switch, removed, tested several times, op test ok; Job Cmpltd,
Near Troy Township, OH 44234
Tim G.
Job Details: 04/17/2017
Whirlpool top load washer WTW7600XW0, Installed new bearing kit and suspension rods. Found that the seal glue exploded in the package leaking all over the spacer tube and the drive shaft threads for the rotor were defective. Tech used truck stock bearing
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW03
Near Geneva Township, OH 44041
Arthur V
Job Details: 04/17/2017
Cust states unit leaking out of dispenser door after 2 or 3 loads of wash. Cycled unit no leaks took off top inspected dispenser body and hoses. All checks good. ; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW03
Near Geneva Township, OH 44041
Arthur V
Job Details: 04/17/2017
Cust states unit leaking out of dispenser door after 2 or 3 loads of wash. Cycled unit no leaks took off top inspected dispenser body and hoses. All checks good. ;, Job Cmpltd,
We serviced a
GE MICROWAVE
Model PVM9195F1SS
Near Bedford Heights, OH 44146
Robert A.
Job Details: 04/17/2017
Found door switch broken, needs door switch asm; ordrng 1 WB06X10128 (lever switch lower) and 1 WB14X10051 (latch body HOLDER) and 2 WB24X829 (switch,door sense)s and 1 WB24X830 (sw-monitor), schdld next appmnt for 4/20 THU !,
We serviced a
GE REFRIGERATOR
Model GSS25QGTACC
Near Cleveland, OH 44120
Dan H
Job Details: 04/14/2017
Installed new freezer section door and water reservoir, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Brook Park, OH 44142
Dan H
Job Details: 04/14/2017
Customer complaint that unit is shaking excessively, found unit unlevel, leveled unit, manual test cycle on high speed spin, shaking is normal now, op test good ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model PSI23MGPABB
Near Rocky River, OH 44116
Dan H
Job Details: 04/14/2017
Installed new water reservoir, op test no good, have water flow to freezer section door, unable to unclog water line in door, water line in door cannot be replaced, unit needs new door; ordrng 1 WR78X11522 (freezer section DOOR), schdld next appmnt for 4/28 FRI !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FNAH01
Near Fairview Park, OH 44126
Dan H
Job Details: 04/14/2017
Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 43 degrees, no frozen food found, unit is operating as designed, advised customer on product placement in fresh food section; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KSEG700EBS1
Near Rocky River, OH 44116
Dan H
Job Details: 04/14/2017
Customer complaint the cooling fan ran for an hour and a half,ran diagnostics, no error codes found, started bake for 350 degrees, cancelled after unit reached temperature, fan continued to run, fan ran 20 minutes after bake was cancelled, hot air still being blown out of control area, unit is operating as designed ; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Mentor, OH 44060
Arthur V
Job Details: 04/14/2017
Replaced control bd. Used original lamp holder which was still good. New lamp holder too long for this lamp. Unit op test good. Light working and unit heating. Took wrong parts ( grates ) per GS. ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Andover, OH 44003
Arthur V
Job Details: 04/14/2017
Replaced all parts listed.Need gearpieces,they are broken in left side .,ordrng 1 GFE29HSDASS (GEAR ) and 1 WR02X13630 (gear lwr drw lh), schdld next appmnt for 4/21 FRI !,
Near Jefferson, OH 44047
Arthur V
Job Details: 04/14/2017
WHIRLPOOL DISHWASHEr No gasket in either parts box please order gasket reschedule per customer request GS; ordrng 1 WP8269259 (gasket), schdld next appmnt for 4/20 THU !,
We serviced a
AMANA DRYER
Model NED4655EW0
Near Mentor, OH 44060
Eric M.
Job Details: 04/14/2017
Replaced drum, optest good. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Mentor, OH 44060
Eric M.
Job Details: 04/14/2017
Comp leaking fm the lh corner. Checked door seal, good all the way around. Wash arms properly positioned. Lower seal good. Unit level and plumb. Iaw wpsp W10914584A: "Under various circumstances, it is possible that the reset force for the rack-rail is too great, thus applying an outward force on the dishwasher door." Correction: replace the rail assys.; ordrng 1 W11048934 (TRACK (LH)) and 1 W11048936 (TRACK (RH)), schdld next appmnt for 4/28 FRI ! [**],
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Cleveland, OH 44139
Eric M.
Job Details: 04/14/2017
Comp upper spray arm broke off, and upper rack off track. Installed spray arm, put rh track back on support rollers, optest good.; Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Chester Township, OH 44026
Eric M.
Job Details: 04/14/2017
Comp not completing cycle, and has not worked since installed. Cust recently had a new ckt bkr panel installed. Checked polarity of receptacle, have open ground. Cust checked other receptacles in house, all showing same thing, no ground. Cust needs a licensed electrician to repair the receptacles and get them grounded. Init fault code display: F8e1 (long/no fill); F5e1 (lid switch fault), cleared. Ran manual valve and lid lock tests, passed. Calibrated, ran auto test, all passed. Needs receptacle grounded.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Mayfield Heights, OH 44124
Eric M.
Job Details: 04/14/2017
Comp will not start. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Found the pwr cord intalled backwards, corrected. No 240 vac at terminal block, but have 120 vac, dryer starts and runs, but no heat, cust needs a licensed electrician to restore 240 vac to dryer in order for it to heat.; Job Cmpltd,
We serviced a
KITCHENAID COOK TOP
Model KECC607BBL01'
Near Beachwood, OH 44122
Eric M.
Job Details: 04/14/2017
Comp of F1E0 (replace user interface), cust resets pwr at ckt breaker, works for short period of time, then displays fault code again. Attempt to enter svc test no good, attempted several times. Some keys on ui non-responsive. Needs the user interface and appliance manager replaced, as in previous experience, when replacing just the user interface, new faults come up, which then requires the appliance manager to be replaced. Not available until 2/21, needs appt after 1 pm.; ordrng 1 WPW10387653 (APPLIANCE MANAGER) and 1 WPW10545370 (USER INTERFACE), schdld next appmnt for 4/21 FRI 1-4 [**],
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Kent, OH 44240
Robert A.
Job Details: 04/14/2017
Installed sump asm, ran unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model ITW4400SQ0
Near Kent, OH 44240
Robert A.
Job Details: 04/14/2017
Checked over unit, found adj doggs broken, replaced, op test ok; used 1 80040 (DOGS433) from stock, , Job compltd
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Ravenna, OH 44266
Robert A.
Job Details: 04/14/2017
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near Atwater Township, OH 44201
Robert A.
Job Details: 04/14/2017
Complaint of steam/condensation top rt of C/b inspected unit, door seal good, unit level, ran unit, watched prewash and wash cycle, unable to duplicate, called wptl gauge, said to install a steam blanket Part # w10380479Sr 7718810902Cust stated that rails are sticking again; ordrng 1 W10915185 (RAIL) and 1 W10915186 (RAIL) and 1 w10380479 (shield), schdld next appmnt for 4/19 WED !,
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Brimfield, OH 44240
Robert A.
Job Details: 04/14/2017
Installed control and panel, ran diagnostic test cycle, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/14/2017
Order cooktop discolored spots that don,t come off. ; ordrng 1 W10472035 (cooktop), schdld next appmnt for 4/19 WED !,
We serviced a
KITCHENAID DISHWASHER
Model DISHWASHER
Near Fairview Park, OH 44126
Dan H
Job Details: 04/14/2017
Customer complaint that door opens passed 90 degrees, found hinges bent, unit needs new hinges; ordrng 1 WP8534853 (HINGE RH 86.73) and 1 WP8534854 (HINGE LH86.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
KDFE104DSS2 KITCHENAID
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 04/14/2017
Found adjusters broken. Also, cap for disp fell off. Needs both repaced. ; ordrng 1 W10888684 (LID KIT) and 2 WPW10546503 (ADJUSTER)
We serviced a
JDB3600AWP3 JENNAIRE
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/14/2017
Found hose in sump assy leaking. Needs sump assy replaced. ; ordrng 1 WPW10234567 (PUMP ASSY),
We serviced a
KODE500ESS01 KITCHENAID
Model WALL OVEN
Near Strongsville, OH 44149
Chad P.
Job Details: 04/14/2017
Entered disgnostics and fired all componets. Found after convect fan runs for a few minutes and becomes hot the fan becomes very loud. Needs upper convect fan replaced. ; ordrng 1 W10860984 (CONVECT FAN. )
We serviced a
GTWN7450D0WW GE
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/14/2017
Found leveling feet will not stay in place. Found service pointer for this issue and software update. Needs brackes, feet and software updated. Please schedule for last call of the day. ; ordrng 4 WH02X10391 (foot and base asm)s and 1 WH16X10170 (bar cross rear btm) and 1 WH16X10182 (front leg support rh) and 1 WH16X10183 (front leg support lh) and 1 WH98R10206 (SOFTWARE UPDATE)
We serviced a
KBFS25EWMS10 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44129
Alice M.
Job Details: 04/14/2017
Found duck bill failed. Installed drain tube kit and cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock,
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KFXS25RYMS4
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/14/2017
Found drain tube kit needed. Removed ice using steam. After replacing drain tube unit leaking. Found crack in drain pan. Needs drain pan ; ordrng 1 WPW10655368 (pan-drip), used 1 W10619951 (TUBE-DRAIN) from stock, schdld next appmnt for 4/19 WED !,
We serviced a
MDB6000AWW WHIRLPOOL
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/14/2017
Found no power to unit. Turned switch on counter on. Op test ok.
We serviced a
110.28002011 kenmore
Model washer
Near Strongsville, OH 44149
Chad P.
Job Details: 04/14/2017
Found hot and cold reversed. Corrected. Op test ok. ; Job Cmpltd
Near Euclid, OH 44117
Eric M.
Job Details: 04/14/2017
KITCHENAID REFRIGERATOR EM there 4/14 FRI, 8:55 to 9:54, Comp leaking fm top rh side, found the tube cracked fm filter housing, needs reservoir replaced. There are several service pointers concerning several issues, moisture/ice back wall of ff compartment and on fascia. Going t
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AS0
Near Ravenna, OH 44266
Robert A.
Job Details: 04/14/2017
Installed and tested bake element, op test ok; Job Cmpltd,
We serviced a
KUDT03FTSS3 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/14/2017
Installed control panel, control, harness and bimetal. Op test ok. Placed core on truck for return. ; Job Cmpltd,
We serviced a
WFW87HEDW WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Brian B
Job Details: 04/14/2017
Cust showed pop. CC that the unit will turn on then turn off. Verified problem. Reset power. Ran diag.. no codes. Ran CO test cycle.. completed successfully.. ran normal cycle. Optest ok. May have been glitch in main board.; Job Cmpltd,
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 04/14/2017
Checked temps. 8deg frz.... 64 ff.... found evap not defrosting. Solid ice buildup on evap. Used stemer to clear ice. Found found harness connector not plugged in. Reseated connector. Defrost heater on at 400 watts. Optest ok.; Job Cmpltd,
We serviced a
WRF736SDAM11 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 04/14/2017
CC of buzzing noise. And frost buildup in freezer. Door was most likely not shut tight. Checked slides and door gasket and door closure. Door closing properly. Used steamer to clear frost. Ran diag and tested all fan motors and compressor. Found condensor coils clogged up. Cleaned condensor coils. Machine operating properly.
We serviced a
KSF26C4XYY03 KITCHENAID
Model REFRIGERATOR
Near Wickliffe, OH 44092
Jeff M
Job Details: 04/14/2017
Freezer and fridge door are rusting customer states that the doors are covered under a warranty I explained to her the authorization code does not cover parts please call the customer assistance number.; ordrng 1 LW10365619 (dor-fip ms) and 1 LW10410951
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB3
Near Euclid, OH 44132
Eric M.
Job Details: 04/14/2017
Comp not cleaning. Init svc test iaw tech sheet: 4-3 (wash motor-not running); 6-6 (cool water), cleared, ran thru auto test, fills, wash motor not running. Verified wash pump getting pwr, needs pump/motor assy replaced. Not available until 2/20.; ordrng 1 WPW10605057 (PUMP/MOTOR ASSY), schdld next appt 4/20 Thur!
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Auburn Township, OH 44023
Robert A.
Job Details: 04/14/2017
Ran diagnostics, lid lock fault, speed sensor fault, unable to hit target speed, tested lock, ng, tested sensor, ng, replaced both, ran recal, good, op test ok; used 1 W10404050 (LATCH53.23), and 1 WPW10006355 (ACTUATOR57.13) from stock, Cllct, Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GHSC239DW0
Near Cleveland, OH 44102
Dan H
Job Details: 04/14/2017
Wrong part ordered, need to order correct part; ordrng 1 241708102 (CNTRL), schdld next appmnt for 4/21 FRI 8-12,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Westlake, OH 44145
Dan H
Job Details: 04/14/2017
Customer complaint that unit makes loud noise during spin cycle, ran manual test cycle for high speed, heard fill hoses vibrating against back of cabinet, adjusted hoses, no unusual noises heard now, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL8
Near Rocky River, OH 44116
Dan H
Job Details: 04/14/2017
Customer complaint that unit is not starting, started normal wash cycle, unit filled, wash motor did not start, found plastic tabs from old style upper rack adjusters lodged in chopper blade, removed plastic tabs, started normal wash cycle, unit filled motor started, op test good ; Job Cmpltd,
We serviced a
KENMORE GAS DRYER
Model 110.76002011
Near Rocky River, OH 44116
Dan H
Job Details: 04/14/2017
Customer complaint of loud squeal during use, confirmed, found idler pulley worn, unit needs new idler pulley, installed new idler pulley, op test good ; used 1 279640 (PULLEY-IDLER21.10) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT00
Near Rocky River, OH 44116
Dan H
Job Details: 04/14/2017
Customer complaint that unit is not cooling, fresh food section temperature at 42 degrees, freezer section temperature at 5 degrees, temperature set to coldest setting, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, compressor amp draw at 0.9 amps, unit needs new thermostat; ordrng 1 W10866230 (TSTAT), schdld next appmnt for 4/18 TUE !,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBWH03
Near Mentor, OH 44060
Eric M.
Job Details: 04/14/2017
Replaced pad, optest good.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Jobcompltd
We serviced a
MAYTAG DRYER
Model MGD5500FW0
Near Aurora, OH 44202
Robert A.
Job Details: 04/14/2017
Found paint pealing, needs drum asm; ordrng 1 W10381481 (drum), schdld next appmnt for 4/18 TUE ! [**],
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVSS3
Near Highland Heights, OH 44143
Eric M.
Job Details: 04/13/2017
Comp not cleaning. Checked water temp in sink: 108, not hot enough per manufacturers specifications, recommended cust increase temp on hot water heater. Init svc test iaw tech sheet, put cups on upper rack, filled, water not making it to upper rack, have a weak wash pump. Quoted $128 labor to replace pump. Repair declined, estimate only.; , Job Cmpltd,