Near Lorain, OH 44052
Gabriel P
Job Details:
07/29/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replace control and panel,and still showing f2e1 explain bj we are going to order this parts ; ordrng 1 CNTRL (W11368911) and 1 W11028004 (wire)"
Near Bay Village, OH 44140
Corina B
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL ED5DHEXWB00 CC that the unit is lean the freezer. Found the the drain hole is frozen. Steamed the drain hole out. Removed the drain tube cleared the drain tube. Optest ok
Near Lorain, OH 44055
Corina B
Job Details:
07/29/2019
FREEZER WHIRLPOOL WZF34X16DW04 "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 3.5oz r134a, unit cooling, pressures good, advised customer to wait 24 hrs before using. op test ok"
Near Elyria, OH 44035
Corina B
Job Details:
07/29/2019
WASH/DRY COMBO WHIRLPOOL WET4027HW0 Replaced the parts listed. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok.
Near North Ridgeville, OH 44039
Corey L.
Job Details:
07/29/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF2 "Customer complaint ice maker stopped working, confirmed ice frozen in mold, found tooth broken on sprocket, unit needs new Im asm, picture not available on marcone though a google search shows pics of complete ice maker I fear it may be just the mold as
Near Solon, OH 44139
Dan
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Installed dispenser wall, op test good"
Near Kent, OH 44240
Brian M
Job Details:
07/29/2019
REFRIGERATOR FRIGIDAIRE LFUS2613LE0 Cc of no ice found ice maker getting power but not rotating Needs ice maker assembly Customer does not want to repair
Near Mayfield Heights, OH 44124
Joe O
Job Details:
07/29/2019
WASHER WHIRLPOOL WTW4955HW1 Installed wash plateRan auto test and calibrationOp test ok
Near Kent, OH 44240
Brian M
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Installed led lights OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near North Madison, OH 44057
Arthur V
Job Details:
07/29/2019
COOK TOP WHIRLPOOL WFE505W0HZ Replaced cooktop for the original due to manufacturing defects. Unit not installed yet. Kitchen not complete
Near North Olmsted, OH 44070
Corey L.
Job Details:
07/29/2019
WASHER MAYTAG MVWB835DW4 "Customer complaint washer won’t start when pressing start just beeps, confirmed, lid lock tests good, held magnet to latch, unit started, removed magnet and shut lid, unit still starting, ordering lid lock and bezel ; ordrng 1 W10810403 (lid lock assy) a
Near Solon, OH 44139
Brian M
Job Details:
07/29/2019
DRYER MAYTAG MEDB835DC4 Installed control and overlay Ran test cycle OP TEST OK
Near Elyria, OH 44035
Corina B
Job Details:
07/29/2019
RANGE WHIRLPOOL WFE540H0AB0 "Checked the sensor 1080 0hms. But, the sensor was rattling. Replaced the sensor. Heated the oven to 350* wait 30 minutes. Took temp bake element is not turning on. Checked the bake element, open. Will need a bake element. Cust put a hold on the cc since
Near Willowick, OH 44095
Joe O
Job Details:
07/29/2019
DRYER MAYTAG MGDC215EW2 "Cc: water in drumVenting is clean, no build upRan test cycle, found unit getting good heat and air flowUnit functioning as designedOp test ok"
Near Maple Heights, OH 44137
Joe O
Job Details:
07/29/2019
REFRIGERATOR MAYTAG MRT118FFFM00 "Cc: freezer door issuesNeeds hinges, shims, cover and screws; ordrng 1 W10853622 (cover) and 1 W11169703 (shim) and 1 WP2183852 (shim) and 1 WP2254618 (hinge-door) and 1 WP2261963 (hinge-door) and 1 WP489467 (washer) and 4 WP489497 (screw)s"
Near Chagrin Falls Township, OH 44022
Brian M
Job Details:
07/29/2019
DISHWASHER KITCHENAID KUDS40FVSS2 Cc of unit not draining Found debris wedged in drain motor Removed ran a few fill and drains OP TEST OK
Near Moreland Hills, OH 44022
Brian M
Job Details:
07/29/2019
WASHER WHIRLPOOL WET4024HW0 "Cc unit will not unlock Found unit to be locked and piece of packing tape wedged inside Tried to pull up and start a load, then I unplugged it and then it unlocked Ran test cycle OP TEST OK"
Near Euclid, OH 44132
Joe O
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc: not cooling properly, ice build up in freezerFound blocks of ice in freezer, and temps at 32 degrees, found temps in ff at 57 degreesEvap fan not running, put unit into a manual defrost, unit pulling 380 wattsCleared ice buildupNeeds control and evap
Near Beachwood, OH 44122
Jeff M
Job Details:
07/29/2019
DISHWASHER KITCHENAID KUDS30CXSS7 The cold water was off unit op tested good
Near Plymouth Township, OH 44004
Arthur V
Job Details:
07/29/2019
WASHER MAYTAG MHW5630HW0 Customer complaint unit leaking with about 14 min left in the cycle Let cust load washer as she normally would. Unit ran thru a normal cycle with a load. Unit cycled for one hour without leaking. Left leak mitigation mat and advised customer that unit
Near Ashtabula, OH 44004
Arthur V
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced main bd. Customer to monitor
Near Lorain, OH 44053
Gabriel P
Job Details:
07/29/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replace both parts,opt test ok"
Near Mentor, OH 44060
Joe O
Job Details:
07/29/2019
WASHER MAYTAG MVWC565FW1 Cc: not turning onFound unit is receiving proper power Found unit has a dead control boardNeeds control board; ordrng 1 W11162438 (cntrl-elec)
Near Beachwood, OH 44122
Brian M
Job Details:
07/29/2019
REFRIGERATOR GE CFCP1NIZCSS Installed filter head Ran and bled out air OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Broadview Heights, OH 44147
Jeff M
Job Details:
07/29/2019
DRYER WHIRLPOOL WED9200SQ1 "The unit has an F 31 code main relay failure on main control needs new main control est; ordrng 1 WPW10174745 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Painesville, OH 44077
Joe O
Job Details:
07/29/2019
WASHER WHIRLPOOL WFW6620HW0 "Cc: out of balanceRan quick test, ran drain and spinUnit functioning as designedOp test ok"
Near Lakewood, OH 44107
Nicholas F.
Job Details:
07/29/2019
REFRIGERATOR FRIGIDAIRE FRT18L4JW3 "Cc refrigerator is dripping water from frz section to ff section.confirmed.evaporator fan is running evaporator has good frost pattern.unit needs new temp control.steamed out evaporator drain tube.customer is not going ahead with repair at this time.; or
Near Cleveland, OH 44109
Nicholas F.
Job Details:
07/29/2019
REFRIGERATOR MAYTAG MRT118FFFH01 "Refrigerator is not cooling.confirmed.nothing is running.outlet has no ground.customer needs electrician to fix outlet.ran extension chord to unit nothing powered up beside the refrigerator light,unit needs new control.; ordrng 1 W10912400 (cntrl-elec)"
Near Painesville Township, OH 44077
Jason N
Job Details:
07/29/2019
DISHWASHER FRIGIDAIRE FPHD2481KF1 "Cc unit leaking into basement Ran wash cycle, found unit leaking from main wash motor seal. Unit needs wash motor, seal and housing. Customer called home warranty, isn’t going to repair at this time"
Near Cleveland, OH 44124
Jeff M
Job Details:
07/29/2019
DISHWASHER KITCHENAID KDTE104ESS0 "The sump motor is seized needs replaced estimate only; ordrng 1 WPW10605057 (SUMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Olmsted, OH 44070
Corey L.
Job Details:
07/29/2019
REFRIGERATOR MAYTAG MBF1958XEW1 "Customer complaint fridge is not cooling but freezer is ok, frz was -2, ff was 50, found damper stuck closed, broke free bind, ran test 6 damper not responding, unit needs new damper, ordrng 1 WPW10196393 (damper control assy 84.44), used 1 SHIPPING (SHI
Near Brook Park, OH 44142
Corey L.
Job Details:
07/29/2019
WASHER WHIRLPOOL WTW6600SW0 "Customer complaint washer is not draining or spinning, unit is draining continuously, pressure hose clear, sounds like something is in pump, quoted to clear pump plus price of part of needed, ok, cleared water from tub, found nothing in pump, unit needs
Near Cleveland, OH 44115
Nicholas F.
Job Details:
07/26/2019
DISHWASHER GE GLDT696J00SS "Cc dishwasher is clogged.confirmed.customer is using to much soap.drain pump will not turn on.ran diagnostic found e0 error code thermal sensor cut.customer is not getting repair at this time.collected 102.55; ordrng 1 WD21X22737 (control pcb asm) and 1
Near Parma, OH 44129
Nicholas F.
Job Details:
07/26/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cc light is out in freezer unit need new light.; ordrng 1 W11205083 (module)
Near North Royalton, OH 44133
Nicholas F.
Job Details:
07/26/2019
DRYER SAMSUNG DV45H700EW/A2 "Cc dryer is not heating.dryer is getting 240 volts from outlet.confirmed not heating.heating element is 15 ohms.found burnt wire.unit need new wire to element.customer is not getting repair at this time; ordrng 1 DC93-00153J (WIRE HARNESS), used 1 SHIPPI
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/26/2019
DRYER WHIRLPOOL WED75HEFW1 So replace rollers and pulley they were bad also found the blower housing in the middle bended and top of dryer also it seems dryer might of been damage from delivery but customer never see it call techline james file number #they do not want me to put mo
Near Mentor, OH 44060
Jeff M
Job Details:
07/26/2019
DRYER WHIRLPOOL WED5000DW2 The timer isn’t rotating the unit is getting proper power. The unit needs a new timer; ordrng 1 WPW10185992 (TIMER)
Near Bainbridge Township, OH 44023
Joe O
Job Details:
07/26/2019
DISHWASHER KITCHENAID KDFE104HBL0 "Cc: not cleaning glassesChecked sprayer arms for debris, no debris in sprayer armsStarted test cycle water was not hot at beginning of the cycle, customer states she usually runs the water at sink before starting a cycle. Unit has good pressure. Unit fun
Near Cleveland Heights, OH 44118
Jeff M
Job Details:
07/26/2019
REFRIGERATOR KITCHENAID KSRG22FKSS03 The cameras are completely worn out for the fridge door needs new cans the doors not staying close; ordrng 1 WP2182179 (UPPER CAM) and 1 WPW10329686 (CAM)
Near Cleveland, OH 44108
Nicholas F.
Job Details:
07/26/2019
RANGE WHIRLPOOL WFG320M0BS3 Cc light bulb stuck in socket.used potato to remove.installed new light bulb op test good.
Near Shaker Heights, OH 44120
Jeff M
Job Details:
07/26/2019
WASHER MAYTAG MVWC415EW1 "The lock is not receiving power of the main control is not sending power need to lock down the main control. EST; ordrng 1 W11124822 (CONTROL ) and 1 W11307244 (LATCH), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Moreland Hills, OH 44022
Joe O
Job Details:
07/26/2019
REFRIGERATOR KITCHENAID KFXS25RYMS4 "Cc: ui keeps shutting off ice maker/ max cool not adjusting tempsExplained to customer how the max cool function works, attempted to cycle ice maker, ice maker not cyclingReplaced ice maker, cycled new ice makerOp test ok; used 1 W10882923 (ICE MAKER ASS
Near Cleveland, OH 44135
Nicholas F.
Job Details:
07/26/2019
WASHER WHIRLPOOL WTW4950HW1 Cc washer will not advance into wash cycle.found drain hose on the ground.ran diagnostic found f8e1 long no drain f0e5 off balance load ran auto test cycle unit passed all test.ran factory cal.op test good.unit is operating as designed
Near Lakewood, OH 44107
Dan
Job Details:
07/26/2019
DRYER KENMORE 11060702990 "Customer complaint that unit is not starting, found motor not starting, nothing lodged in blower wheel housing,unit needs new motor, customer does not want repair ; ordrng 1 279827 (motor!dryer 131.61)"
Near Brook Park, OH 44142
Corey L.
Job Details:
07/26/2019
REFRIGERATOR WHIRLPOOL WRS342FIAW00 "Customer complaint ice maker is not making ice, receiVer failed thinks the ice bin is not present, quoted, customer does not want repair at this time, boards W10757851 , left quote; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44111
Dan
Job Details:
07/26/2019
OTR MICROWAVE WHIRLPOOL WMH31017HS0 "New turntable motor shaft was bent(see pic), unit does not need turntable motor, arcing is coming from bare metal under turntable, unit needs touch up paint(wht); ordrng 1 72017 (touchup wht)"
Near Jefferson, OH 44047
Arthur V
Job Details:
07/26/2019
DRYER MAYTAG MEDX655DW1 Found unit needs motor and blower wheel ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Near Painesville, OH 44077
Jason N
Job Details:
07/26/2019
WASHER MAYTAG MVWB835DW1 "Cc unit not powering on Checked power in to control, good at 122v. Control statues led blinking, checked 5v to UI, good 5.1v. Unit needs UI console. Customer contacting WP to see if they can cover something, keeping Wednesday 7-30 appt for now in case th
Near Brook Park, OH 44142
Corey L.
Job Details:
07/26/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced parts listed, cleared ice build up, op test good"
Near Shaker Heights, OH 44122
Jeff M
Job Details:
07/26/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Not sure where the water valve is that was ordered but it was not needed I got to the apartment I got water from the unit. I also turned on the humidity control
Near Cleveland, OH 44110
Dan
Job Details:
07/26/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that fresh food section light is not working, confirmed, found switch sticking, freed switch , lights working, op test good"
Near Rocky River, OH 44116
Dan
Job Details:
07/26/2019
B/IN REFRIGERATO KITCHENAID KBFN406ESS01 "Installed new door hinge, op test good"
Near Pepper Pike, OH 44124
Joe O
Job Details:
07/26/2019
DISHWASHER MAYTAG MDB8959SBS Cc: leakingFound float switch not releasing when fullNeeds float switch; ordrng 1 WPW10195039 (float switch)
Near Kent, OH 44240
Brian M
Job Details:
07/26/2019
WASHER MAYTAG MVWX655DW1 "Cc unit will not spin Found unit to have a stripped out tub hub Replaced using truck stock ran test cycle OP TEST No good basket still spinning freely Removed and inspected found gearcase and tub splines also damaged Needs gearcase tub and tub hub ; ordr
Near Kirtland, OH 44094
Jason N
Job Details:
07/26/2019
REFRIGERATOR KITCHENAID KFCS22EVMS5 "Cc unit leaking waterCustomer stated water pooling at corner of unit sometimes. Found freezer drain clogged, ice covering freezer bottom. Checked drain tube, using duck bill style, replaced using p-trap tube from truck stock. Cleared drain and ice from f
Near Garrettsville, OH 44231
Brian M
Job Details:
07/26/2019
DRYER WHIRLPOOL LGR8648PW0 Cc of no heat Found coil valves to open during start up but would not during cycling Replaced coils from truck stock Ran test cycle OP TEST OK ; used 1 279834 (COIL) from stock
Near Roaming Shores, OH 44085
Arthur V
Job Details:
07/26/2019
WASHER WHIRLPOOL WFW75HEFW0 STACKED UNIT. Ran diagnostics getting a f5e2 error (door lock error). Cleared codes and ran a service verification cycle. Unit completed service cycle locking and unlocking several times. Ran a normal cycle unit was working as designed. Unit locking an
Near Maple Heights, OH 44137
Jeff M
Job Details:
07/26/2019
DISHWASHER KITCHENAID KDTE204DWH0 "Sump assembly is seized up. It’s not pushing water through the system needs a new sump assembly estimate only customer will call Whirlpool; ordrng 1 WPW10455260 (SUMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near South Euclid, OH 44121
Jason N
Job Details:
07/26/2019
REFRIGERATOR MAYTAG MFI2569VEM "Installed filter head. Tested Water dispense, ice maker filled with water. op test good.; used 1 WR02X11330 (5/16 UNION) from stock"
Near Maple Heights, OH 44137
Jeff M
Job Details:
07/26/2019
DRYER AMANA NED4655EW1 The door switches broken needs new doors switch ; ordrng 1 WPW10237959 (SWITCH )
Near Rootstown, OH 44272
Brian M
Job Details:
07/26/2019
DRYER MAYTAG MEDX6STBW1 Cc of no heat Found thermal cutoff open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279816 (CUTOFF) from stock
Near Cleveland Heights, OH 44121
Jason N
Job Details:
07/26/2019
FREEZER WHIRLPOOL WRT518SZFM00 "Cc freezer door opens up when closing refrigerator door.Tried to duplicate complaint multiple times. Freezer door barely moves, but stays closed and sealed. Used steamer to steam freezer door gasket pliable, stretched and reformed. Op test good."
Near Broadview Heights, OH 44147
Nicholas F.
Job Details:
07/26/2019
WASHER MAYTAG MVWC565FW1 Cc washer is not spinning out close.ran diagnostic found f7e7 motor fault.ran auto unit did not pass.did not agitate or spin.did test 3a unit needs gearcase; ordrng 1 W11035751 (gearcase)
Near WARRENSVL HTS, OH 44122
Joe O
Job Details:
07/26/2019
REFRIGERATOR JENN-AIR JFC2290REP00 Cc: ice cubes on freezer floor/ shelf not sitting straightFound ice bin full and ice cube fell outFound shelf in ff section not seated properlyOp test ok
Near Cleveland Heights, OH 44118
Jason N
Job Details:
07/26/2019
WASHER WHIRLPOOL WFW87HEDW1 Installed door glass. Ran wash cycle test. Op test good. Advised customer to run a clean wash cycle to flush any small particles of glass out before using.
Near Mayfield Heights, OH 44124
Joe O
Job Details:
07/26/2019
COOK TOP WHIRLPOOL ACC6356KFB00 "Cc: burners getting too hot, melting support bracketsFound burner separated from support, dis coloration from heat on metal drip tray, started burner on high unit heated, found unit to be working as designedNeeds left rear burner assembly.Customer to ins
Near Warrensville Heights, OH 44128
Jeff M
Job Details:
07/26/2019
KITCHEN AMANA AGR5330BAW3 Installed new part unit op tested good
Near Lyndhurst, OH 44124
Joe O
Job Details:
07/26/2019
OTR MICROWAVE WHIRLPOOL WML55011HS3 "Installed filter, unit stil not functioning, found only part of control display showingNeeds control and uiOffice to reschedule, control showing out of stock; ordrng 1 W11129648 (cntrl-elec) and 1 W11244085 (cntrl-elec)"
Near Brimfield Township, OH 44240
Brian M
Job Details:
07/26/2019
WASHER WHIRLPOOL WTW4816FW2 Installed control Ran manual test can not run proper auto test but everything seems to be in good shape
Near South Euclid, OH 44121
Joe O
Job Details:
07/26/2019
DISHWASHER MAYTAG MDB4949SHB0 "Cc: not getting waterStarted a normal cycle, unit filled, washes and drainsUnit working as designedOp test okCustomer stated the construction workers damaged the water lines to the road for a period of time"
Near Lyndhurst, OH 44124
Joe O
Job Details:
07/26/2019
DISHWASHER GE DDT575SSF4SS "Cc: not dryingFound heater had 17 ohms, found heater not receiving power from controlFound thermistor has 12k ohmsNeeds control boardCustomer does not want to repair today"
Near Garfield Heights, OH 44125
Jeff M
Job Details:
07/26/2019
WASHER MAYTAG MVWX655DW1 Customers using too much soap and properly loading the machine. Installed new part unit op tested good
Near Highland Heights, OH 44143
Joe O
Job Details:
07/26/2019
WASHER MAYTAG MVWB765FW3 Cc: agitator eating clothesFound agitator warped and blanket stuck under agitatorRemoved blanketRan auto test and calibrationNeeds agitator; ordrng 1 W11161960 (agitator)
Near Kent, OH 44240
Brian M
Job Details:
07/26/2019
WASHER WHIRLPOOL WTW4816FW2 Installed gearcase and splutch kit Ran auto test and calibration OP TEST OK
Near Cleveland Heights, OH 44118
Jason N
Job Details:
07/26/2019
DRYER WHIRLPOOL MED6600TQ0 "Cc unit makes noises while runningConfirmed noise when running, replaced all rollers and idler pulley using truck stock. Cleared liner buildup in blower wheel and vent housing. Ran dryer test cycle, no abnormal noises present. Good heat and airflow. Op t
Near Kent, OH 44240
Brian M
Job Details:
07/26/2019
DRYER FRIGIDAIRE LEQ1442ES0 Cc unit does not always work Found control not always allowing selections and when it does start it cuts off and beeps 6 times indicting a stuck button Needs control board Customer does not want to repair
Near Westlake, OH 44145
Corina B
Job Details:
07/26/2019
DISHWASHER KITCHENAID KDTE334GPS0 "CC that the unit is leaking. Found the float switch is bent under. When turn the water on the water was pouring threw with the control not on. Will need a new control, float switch assembly and a fill valve. Office to order parts; ordrng 1 W11120155 (con
Near Chardon, OH 44024
Arthur V
Job Details:
07/26/2019
WASHER WHIRLPOOL WFW72HEDW0 "Found bellows needs replaced. ; ordrng 1 W11106747 (bellow), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Oakwood Village, OH 44146
Jeff M
Job Details:
07/26/2019
DRYER MAYTAG MEDC465HW0 Upon my arrival I wasn’t able to find any water in the machine I did find the end of the venting was Plugged. I shortened the venting to a better airflow unit tested good
Near Aurora, OH 44202
Brian M
Job Details:
07/26/2019
DISHWASHER KITCHENAID KUDS30IXBL6 Cc light on and won’t start Found unit to have a malfunctioning ui Disconnected Ui and reconnected was able to get unit to drain Then ui wouldn’t allow selections reseated connection again and ui worked again Needs Ui replaced EST only
Near Wellington, OH 44090
Gabriel P
Job Details:
07/26/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TW5 Temperature is 30 degrees fresh food section and negative 4 on freezer ordering ordering temperature control is too cold customer said Best Buy is going to replace unit so we might dont have to come back he will call our office ; ordrng 1 241537103 (contr
Near Westlake, OH 44145
Corina B
Job Details:
07/26/2019
DRYER MAYTAG MEDB835DC4 CC that the unit is not heating. Checked the terminal block L1-n 120volts. L2-n 0 volts L1-l2 0 volts. Will need an electrician. Optest ok.
Near Parma, OH 44129
Dan
Job Details:
07/26/2019
RANGE JENN-AIR JES1750FS1 "Customer complaint of f1e1 error , confirmed , unit needs new control, control received is not correct part for unit, reordering control; ordrng 1 W11295990 (CNTRL )"
Near Middleburg Heights, OH 44130
Corey L.
Job Details:
07/26/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint water is dispensing slowly since filter was replaced not it doesn’t work at all, confirmed, found filter not all the way pushed into housing, pushed in filter and water pressure is good from dispenser"
Near Grafton, OH 44044
Gabriel P
Job Details:
07/26/2019
REFRIGERATOR AMANA ABB1922FEB2 Rails are bad they were not closing shot leaving door open on right side causing warm air going in to freezer from house I push it in a now is close all the way ordering rails and gasket ; ordrng 1 12002497 (gear (left)) and 2 WPW10120018 (slide rail (frz
Near Fairview Park, OH 44126
Corina B
Job Details:
07/26/2019
MICROWAVE WHIRLPOOL WMH76719CS51 Replaced the harness. Optest ok
Near Parma, OH 44134
Dan
Job Details:
07/26/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Customer complaint that unit was not making ice, ice bin is full, explained to customer how ice maker bail arm works, customer says she did find it in the off position, customer turned ice maker on , ice maker made ice, unit is operating as designed"
Near Oakwood Village, OH 44146
Jeff M
Job Details:
07/26/2019
DISHWASHER WHIRLPOOL KDFE104DSS5 Sump pump is seized receiving power needs a new sump pump; ordrng 1 W11085683 (SUMP)
Near Brecksville, OH 44141
Dan
Job Details:
07/26/2019
DRYER WHIRLPOOL MGDB880BW0 "Customer complaint that unit is not heating, confirmed, unit needs new new thermostat, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid met
Near Wellington, OH 44090
Gabriel P
Job Details:
07/26/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM00 When arrive freezer was frozen with ice try to force defrost nothing it will not go into defrost plug in watt meter and when force into defrost it show 2.1 watt so it might be telling me heating element may be shorted or loose connection started steaming
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details:
07/26/2019
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Replaced door that had been previously ordered for this unit. (See pvr). Unit op test good. Reformed seal using heat Door was warped and seal was deformed on original fresh food door. Door was not switched out when customer stated it was. Another employ
Near Grafton, OH 44044
Gabriel P
Job Details:
07/26/2019
LAUNDRY CENTER MAYTAG MVWX655DW1 Customer complain is that lid not closing on right side replace new lid and still not closing right calling techline ask me to replace the top and both hinges also was ordering the left hinges for lid customer call Costco and they told customer to cancel
Near Avon, OH 44011
Corina B
Job Details:
07/26/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 "Cust showed cust showed pop, sent pic. CC that the unit is not cooling. Ff 61 fz 33*. No frost pattern on the fz evap. Ran step 4-1. A lot of ice by the compressor, took pic. Called BJ and RA both said to replace the thermistor and the ff evap fan , cove
Near Elyria, OH 44035
Gabriel P
Job Details:
07/26/2019
WASHER MAYTAG MVWC565FW1 Replace parts opt test ok no error codes found
Near Broadview Heights, OH 44147
Dan
Job Details:
07/26/2019
RANGE WHIRLPOOL WGG745S0FS02 "Customer complaint that neither upper or lower oven are working, started bake for 350 degrees in both ovens, both bake burners, lit, both ovens heated up to temperature, unit is operating as designed"
Near Madison Township, OH 44057
Arthur V
Job Details:
07/26/2019
REFRIGERATOR GE GFE29HMEGES "Found unit needs moisture kit with fan motor and tower. ; ordrng 1 WR49X26666 (refrigerator fresh f), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon Lake, OH 44012
Corina B
Job Details:
07/26/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "CC that there is food freezing in the bottom shelf. Cust showed the lettuce and carrots, pop and other food frozen. Checked the thermistor, good. Will need a control and thermistor. Office to order parts ; ordrng 1 W11362145 (CONTROL ) and 1 WPW10384183
Near Elyria, OH 44035
Gabriel P
Job Details:
07/26/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Door was not closing right replace a thicker washer parts number 67582 put door back on all good opt test ok
Near Lorain, OH 44055
Corina B
Job Details:
07/26/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced the valve and hose. Started a cycle. Optest ok.
Near Avon, OH 44011
Corina B
Job Details:
07/26/2019
DRYER SAMSUNG DV48H7400EWA2 "CC that there is no power to the unit. Checked the terminal block, good. Checked the fuses, found a thermal fuse open. Jumped the fuse out, no power. Checked the control sending power to the control. Will need a new control, ui and fuse."
