Near Maple Heights, OH 44137
Dan
Job Details: 10/14/2019
RANGE WHIRLPOOL WFG505M0BB2 "Installed brackets, op test good"
Near Euclid, OH 44123
Corey L.
Job Details: 10/14/2019
DISHWASHER WHIRLPOOL MDB4949SHZ0 "Installed control, op test good"
Near Parkman Township, OH 44062
Brian M
Job Details: 10/14/2019
SXS REFRIGERATOR KITCHENAID KSBS25FJWH00 Cc fridge not cold Found temps to be around 41 with unit set to lowest temps Found air baffle partially open but could not get it to open alll the way Needs air baffle Parts are NLA
Near Lorain, OH 44055
Gabriel P
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL GS6SHEXML00 "Found freezer with 0 degrees temp and fresh food section 37 degrees customer said it happens intermittently everything will shut off check connection on control they goood advise to give us a call when happen again also told her that her unit has to be o
Near Painesville Township, OH 44077
Jeff M
Job Details: 10/14/2019
WASHER WHIRLPOOL WTW5000DW2 Installed new part unit op tested good
Near Middlefield Township, OH 44046
Dan
Job Details: 10/14/2019
REFRIGERATOR KITCHENAID KSRB22FKBL00 "Installed new condenser fan motor and blade, op test good"
Near Mentor, OH 44060
Dan
Job Details: 10/14/2019
WASHER MAYTAG MVWC565FW1 "Customer complaint that unit was stuck in spin cycle for 25 minutes, unit unplugged, plugged unit in, unit paused at spin cycle, unpaused cycle, unit finished cycle, ran diagnostics no error codes found, unit is operating as designed"
Near Grafton, OH 44044
David R
Job Details: 10/14/2019
RANGE GE JT915W0F6WW Ch cord fan before replacing. New fan good. Replaced. Bake on 350. Good. Op test ok
Near Madison, OH 44057
Joe O
Job Details: 10/14/2019
REFRIGERATOR KENMORE 253.7031221 Installed listed part. all gaskets sealing. No leaking. Op test ok
Near Geneva, OH 44041
Jeff M
Job Details: 10/14/2019
RANGE WHIRLPOOL WEG750H0HZ0 Installed new part unit op tested good
Near Roaming Shores, OH 44085
Brian M
Job Details: 10/14/2019
WASHER MAYTAG MVWB835DW4 Installed lid lock Ran auto test OP TEST OK
Near Willowick, OH 44095
Jeff M
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Installed new part unit op tested good
Near Lorain, OH 44053
Gabriel P
Job Details: 10/11/2019
WASHER MAYTAG MVWX655DW0 "Replace washplate,opt test ok"
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 10/11/2019
DISHWASHER WHIRLPOOL WDTA50SAHW0 "Ran diagnostic no water going in found out valve was shut off open valve,opt test ok"
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/11/2019
RANGE WHIRLPOOL WFE525S0HV1 "Found no voltage from l1 to neutral need and electricians ,opt test ok"
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "Found and error leak took picture steam ice and fix door,opt test ok"
Near University Heights, OH 44118
Jeff M
Job Details: 10/11/2019
WALL OVEN WHIRLPOOL KEBS277SBL00 Installed new part unit op tested good
Near Ashtabula, OH 44004
Arthur V
Job Details: 10/11/2019
DISHWASHER WHIRLPOOL WDT720PADM0 Replaced sump and motor assy. Op test good
Near Middlefield, OH 44062
Joe O
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc: humming/vibrating when compressor is runningCustomer states if pressure is applied to the side or bottom of the unit the noise will stop. Ran test 4. Could not hear any vibration. Tested all fans, compressor, And damper, checked error codes. No codes
Near Madison Township, OH 44057
Arthur V
Job Details: 10/11/2019
WASHER MAYTAG MHW4300DW0 Upon arrival unit was in a continuous drain mode.unit getting 1 error code long fill no fill. Ran thru service cycle unit passed. Unit working as designed at this time Possible water was off (new move).
Near Newbury Township, OH 44065
Joe O
Job Details: 10/11/2019
RANGE JENN-AIR SVD48600B "Cc: down draft fan comes on when oven gets to a certain temperature and doesn’t shut off, and cooling fan comes on at 220 degreesRan test bake and broil, unit did not turn on down draft. Spoke with BJ he stated that the switches on the downdraft board co
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 10/11/2019
REFRIGERATOR GE PGCS1RKZH2SS Installed new part unit op tested good
Near North Madison, OH 44057
Arthur V
Job Details: 10/11/2019
WALL OVEN WHIRLPOOL WOS51EC7AS04 Found control bd fuse open. Replaced with truck stock. Op test good ; used 1 WPW10545255 (FUSE-THRML) from stock
Near Bay Village, OH 44140
Gabriel P
Job Details: 10/11/2019
MICROWAVE WHIRLPOOL WMC50522HS0 Found user interface control buttons bubbling also around user interface frame popping out took pictures will need to order could not find parts look out on marcone or service matter office pls do search for parts ; schdld next appmnt for 10/15 TUE 1-4
Near Bay Village, OH 44140
Gabriel P
Job Details: 10/11/2019
REFRIGERATOR MAYTAG MFX2876DRM00 Main valve is crack also found leaking water to the the fittings tightened the fitting no more leak but valve is leaking ordering valve customer prefer morning ; ordrng 1 W10865826 (valve)
Near Madison, OH 44057
Arthur V
Job Details: 10/11/2019
WASHER GE GFWN1100L1WW Found unit drum moving in spin banging up and down. Needs bearing and inner spin basket. Alfso motor is damaged and needs replaced. Customer does not want repaired.
Near Russell Center, OH 44072
Brian M
Job Details: 10/11/2019
DISHWASHER MAYTAG MDB4949SDM3 Installed control board Ran test cycle OP TEST OK
Near Independence, OH 44131
Corina H
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL KSSS42QDW02 Replaced the thermostat. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Conneaut, OH 44030
Arthur V
Job Details: 10/11/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LBLA Actual temp inl fresh food area is 34 deg Unplugged unit to reset no good control giving a hi 1 error. Needs control ; ordrng 1 A01078804 (control)
Near Avon, OH 44011
David R
Job Details: 10/11/2019
WASHER MAYTAG MVWB850YW0 "Replaced parts, tested in service mode. Found nut to bearings loose, tightened. Op test ok."
Near North Madison, OH 44057
Dan
Job Details: 10/11/2019
REFRIGERATOR FRIGIDAIRE FGHB2735NF3 "Installed new control, op test good"
Near Cleveland, OH 44113
Corey L.
Job Details: 10/11/2019
WASHER WHIRLPOOL WFW5620HW0 "Customer removed unit from small closet and brought to basement, found shipping bolts attached, removed bolts, normal operation noise, op test good"
Near Auburn Township, OH 44023
Brian M
Job Details: 10/11/2019
WASHER MAYTAG MVWB725BW0 Installed customer supplied lid lock Ran test cycle OP TEST OK
Near Columbia Township, OH 44028
Corina H
Job Details: 10/11/2019
COOK TOP MAYTAG MGC9536DS0 Replaced the power cord. Adjusted the switches. Optest ok
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/11/2019
WASHER WHIRLPOOL GHW9400PW4 "The units water valve is leaking over the course of the time the machine will fill with water. Valves need to be replaced; ordrng 1 WP8182862 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland Heights, OH 44118
Dan
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF02 "Found ice buildup common with evaporator drain tube clog, installed new ptrap style drain tube and cleared ice, op test good"
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 The unit was 32° in the bin where the vegetables were eight up the temperature for 38 to 40 unit tested good
Near Solon, OH 44139
Joe O
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL MRT311FFFH00 Cc: not won’t stay shutGaskets sealing all the way around. Door is closing properly currently. Could not duplicate issue. Advised customer to ensure nothing is in the way of the door when closing. Op test ok
Near Cleveland, OH 44109
Dan
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRS312SNHW00 "Customer complaint of squeaking noise, unit was unlevel, leveled unit, no squeaking, op test good"
Near Solon, OH 44139
Brian M
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed control OP TEST Not good No lights or water Called whirlpool ran more test it’s not making sense They advised that I got a bad board and a bad freezer light switch Advised to have board sent in to be tested ; ordrng 1 W11043763 (cntrl-elec) and
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 10/11/2019
DRYER WHIRLPOOL WED5000DW2 T fuse open. upon my arrival customer had the venting torn apart looks like they cleaned it. installed new part unit tested good; used 1 WP3392519 (THERMAL FUSE) from stock
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 10/11/2019
RANGE MAYTAG MGR6600FZ0 "Found outer glass loose with tape took glass apart re install back up and put it together,opt test ok advise customer that if it come back out she will need outer glass,opt test ok"
Near Westlake, OH 44145
David R
Job Details: 10/11/2019
WASHER WHIRLPOOL WTW7500GC2 "Cc unit has been stopping by itself mid cycle, sometimes display turns off and motor will hum by itself. F8E6 Water Hazard error. Checked the drain hose and pump, good. Checked water valves, good. Checked pressure hose, good. Some buttons did not work on
Near Rocky River, OH 44116
Corey L.
Job Details: 10/11/2019
REFRIGERATOR JENN-AIR JFX2897DRP02 "Customer complaint of cooling loss both sections, confirmed room temp both sections, fans nor compressor running, lights are on, ran svc tests, thermistors pass, fans pass, test 4 showed good frost pattern on both evaps, found water under deli drawer con
Near Cleveland Heights, OH 44118
Dan
Job Details: 10/11/2019
RANGE KITCHENAID KODE300ESS00 "Customer complaint that steam comes out of vent and causes error code, ran diagnostics found f2e1(stuck/shorted key) error code, customer called warranty company(Home Depot), warranty company sent it to their in house tech line spoke with Jeff they can
Near Eastlake, OH 44095
Jeff M
Job Details: 10/11/2019
REFRIGERATOR KITCHENAID KRMF706EBS00 Installed new part unit op tested good
Near Shaker Heights, OH 44122
Joe O
Job Details: 10/11/2019
DRYER WHIRLPOOL WED5620HW1 "Cc: loud noise, and shakingFound a bounce dryer sheet sample stuck in the blower. Removed sample pack. Ran test cycle. Op test ok"
Near Cleveland, OH 44109
Dan
Job Details: 10/11/2019
DRYER WHIRLPOOL GEW9250PW1 "Customer complaint that unit is not heating, confirmed, found element open, u it needs new element, customer does not want repair at this time ; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Fairview Park, OH 44126
Corina H
Job Details: 10/11/2019
DISHWASHER MAYTAG MDBH979SAM0 Replaced the ui. Started a cycle. optest ok
Near Reminderville, OH 44202
Corey L.
Job Details: 10/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Customer complaint fridge is losing cooling on top shelves mostly of freezer but seems to be freezing well now, temps were 8-15 frz and 37 ff with temps at lowest settings -5 and 33, thermistors pass, fans are running, called tl , spoke with Ed, advised
Near Westlake, OH 44145
Corina H
Job Details: 10/11/2019
WASHER FRIGIDAIRE FWT645RHS0 "CC that the unit is leaking and making a loud noise. Checked bellow, good. Started a normal cycle found water leaking in the back of the unit, will need a valve. Ran a drain and spin. Found the bearings are worn. Cust does not want to repair. Office to r
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/11/2019
DRYER WHIRLPOOL LGR6848AW1 "The lint screen has holes in it barely does its job. The unit needs a repair kit the belt is broken the kit does not specify the belt being correct. I want to order the belt separate along with the kit so I’m guaranteed a belt; ordrng 1 341241 (belt,driv
Near Westlake, OH 44145
David R
Job Details: 10/11/2019
DISHWASHER KITCHENAID KUDE40FXSS3 "Replaced parts, tested. Op test ok"
Near Chester Township, OH 44026
Jeff M
Job Details: 10/11/2019
WASHER MAYTAG MVWC565FW0 "Cold water valve stuck open valve assembly needs replaced. Est; ordrng 1 W11038689 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Rocky River, OH 44116
David R
Job Details: 10/11/2019
WASHER AMANA NTW4516FW2 "Cc recently had people out and they moved her machine and disconnected everything, so she wanted to make sure everything was right with it. No error codes. Ran service mode, ran calibration, looked in back and underneath. All good. Op test ok; used 1 SEN
Near Brecksville, OH 44141
Corey L.
Job Details: 10/11/2019
DISHWASHER JENN-AIR JDB2150AWP "Customer complaint dishes are not coming clean like the dirty water is coming back in, ran heavy wash to fill and check drainage into disposal, drain is clear and strong flow, cc also there is a random metal noise sometimes, ran quick wash, noises are no
Near Brecksville, OH 44141
Corey L.
Job Details: 10/11/2019
DRYER WHIRLPOOL MGDB835DC "Customer complaint dryer not heating, confirmed, found gas turned off, turned on, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"
Near MIDDLEBRG HTS, OH 44130
Dan
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint that unit is not making ice, fresh food section temperature at 54 degrees , freezer section temperature at 33 degrees, found dye running out of high side line from in cabinet, called whirlpool techline spoke to Adrian, refrigerant l
Near Cleveland Heights, OH 44121
Joe O
Job Details: 10/11/2019
DISHWASHER WHIRLPOOL MDB6709AWQ0 Cc: won’t startFound control receiving proper power. Found silver migration on ui ribbon cable. Needs ui; ordrng 1 W10811154 (panel-cntl)
Near Aurora, OH 44202
Brian M
Job Details: 10/11/2019
RANGE WHIRLPOOL WFG525S0HS1 Cc unit not keeping temp and temps from vent is hot Ran test bake of 350 waited for unit to cycle with pan added my thermometer reads average temps of 367 after a cycle is done Found temps coming from vent to be around 112 and this is normal Let unit cycl
Near Broadview Heights, OH 44147
Corey L.
Job Details: 10/11/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint dishwasher had water still in bottom and it smells it’s also not drying, unit was uninstalled, hooked unit up to test, unit had no errors, completed test cycle, customer not using rinse aid, left samples, unable to duplicate the proble
Near Cleveland, OH 44135
Corey L.
Job Details: 10/11/2019
DRYER MAYTAG MGD6630HW0 "Customer complaint dryer making noise dryer is louder than before, confirmed heard thumping sound like from blower wheel, confirmed bracket to blower wheel housing not tight to cabinet, optimized bracket, op test good"
Near Parma, OH 44134
Dan
Job Details: 10/11/2019
REFRIGERATOR FRIGIDAIRE FRS3R4EB0 "Customer complaint that unit is not cooling, fresh food section temperature at 77 degrees, freezer section temperature at 7u degrees , no frost pattern on evaporator fans are running, compressor is not, compressor is seized, unit needs new compressor,
Near Strongsville, OH 44136
David R
Job Details: 10/11/2019
DRYER WHIRLPOOL MEDB850WQ0 "Cc of noise. Idler pulley worn. Replaced with t/s repair kit, tested, good. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Rocky River, OH 44116
Corina H
Job Details: 10/11/2019
WASHER WHIRLPOOL MVWX655DW0 "CC that there is a grinding noise. Ran diag F5E2 – LID LOCK FAULT, F8E1 – NO FILL, LONG FILL. Found drain hose on the ground. Raised the drain hose. Started a agitate found the spline is stripped on the wash plate. Will need a new wash plate."
Near Perry, OH 44081
Arthur V
Job Details: 10/11/2019
REFRIGERATOR FRIGIDAIRE FPHB2899PF2 Replaced freezer ice maker and filter head assy. Ran tons of water thru system. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Kent, OH 44240
Brian M
Job Details: 10/11/2019
DISHWASHER WHIRLPOOL WDF560SAFM2 Cc of leak Found leak coming from float switch area Ran multiple times could not get unit to leak Placed down water mat Advised to watch
Near North Royalton, OH 44133
David R
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Cc of shelf falling, questions about temp. Adjusted temp, went through service test and thermistors all pass. Shelf had a lot of weight on it probably causing one side to come off the support. I took the shelf off, looked at everything, the shelf itself
Near Cleveland, OH 44128
Dan
Job Details: 10/11/2019
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that light broke in socket, removed base, op test good"
Near Kirtland, OH 44094
Joe O
Job Details: 10/11/2019
DRYER SAMSUNG DV393GTPAWR/A1 "Cc: no heatCustomer states will heat, then won’t heat for a while. Upon arrival the unit started and was heating. Can hear gas coils clicking on and off. Turned off then turned back on. Unit now not heating. Igniter is glowing but gas valve is not openin
Near Willoughby, OH 44094
Joe O
Job Details: 10/11/2019
REFRIGERATOR MAYTAG MFI2266AEQ Cc: not coolingFound compressor not running. Hooked compressor tester to unit. Compressor started right up. Needs start device. Replaced ptc and overload. Unit is cooling. Advised customer to allow up to 24 hrs for unit to get to temperature. Op test ok;
Near North Royalton, OH 44133
David R
Job Details: 10/11/2019
DRYER MAYTAG MEDC215EW1 "No heat, found cutoff bad, replaced with thermal cutoff kit from t/s. One of the kits was bad. Tested. Heated and cycled. Op test ok.; used 1 279816 (CUTOFF), and 1 279816 (CUTOFF) from stock"
Near Fairview Park, OH 44126
Corina H
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL KRFF305ESS00 "Cust showed pop, sent pic. CC that there is frost in the freezer. Found the gasket not the touching the frame. Steamed out the gasket and used Vaseline around the gasket. Optest ok. No water to unit"
Near Willoughby, OH 44094
Arthur V
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB04 Installed drain tube. Cleared drain using steam. Op test good.
Near Kent, OH 44240
Brian M
Job Details: 10/11/2019
WASHER WHIRLPOOL WTW5640XW0 Cc of no spin Found gearcase blown out and grease covering everything under washer Needs gearcase belt actuator and capacitor. EST only
Near Concord Township, OH 44060
Arthur V
Job Details: 10/11/2019
MICROWAVE JENN-AIR JMW8330DAS Found plug in wall oven supplying power to microwave shorted causing issue. Part needed is no longer available. Part number is . 701704. Advised customer to get a electrician to provide 120 to microwave
Near Euclid, OH 44117
Joe O
Job Details: 10/11/2019
REFRIGERATOR FRIGIDAIRE FRS26ZSHB5 "Cc: leakingFound John guess fitting going to freezer door leaking. And found water leaking from the inlet water valve. Needs water valve and John guess fitting.; ordrng 1 218859701 (valve,water5642) and 1 WP2198677 (connector1870), used 1 SHIPPING (SHIPP
Near Cleveland, OH 44107
Corina H
Job Details: 10/11/2019
DISHWASHER ELECTROLUX EIDW6105GS1A "CC that the unit does not turn on. Found the ui flashing, not responding. Will need a main control and ui."
Near Cleveland, OH 44109
Corina H
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Cust showed pop, sent pic. CC that the freezer handle is loose. Tighten the handle. Optest ok.no water to unit."
Near Brooklyn Heights, OH 44131
Corey L.
Job Details: 10/11/2019
DRYER MAYTAG MGD5500FW1 "Installed gas burner, op test no good, noise changes to something else, tried tweaking and tightening most every screw on the unit, everything feels tight, unable to get rid of abnormal noises all together, rescheduling to try again ; schdld next appmnt
Near Painesville Township, OH 44077
Arthur V
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Leveled unit and adjusted refrigerator lines to get rid of bad vibration noise
Near Cleveland, OH 44109
Corina H
Job Details: 10/11/2019
WASHER AMANA NTW4516FW2 "Unit has no model or serial tag on unit. Called office. Rent a center will need to provide a tag. Brought control back. Just looking it over waiting to a response will need a tub ring, lid lock"
Near Shaker Heights, OH 44118
Dan
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Customer complaint of frost build up in freezer, found one little drop (see pic), installed new freezer section door gasket, op test good door gaskets are both sealing, applied petroleum jelly to door seals, unit is operating as designed"
Near Garrettsville, OH 44231
Brian M
Job Details: 10/11/2019
WASHER WHIRLPOOL WTW5000DW2 Cc of unit not washing Found lid lock not working Ran manual lid lock test. No good Replaced using truck stock OP TEST OK ; used 1 W11307244 (DOOR LOCK) from stock
Near Strongsville, OH 44136
David R
Job Details: 10/11/2019
WASHER MAYTAG MVWB765FW3 "Tested out all components. No error codes, valves have resistance, drain pump working, took off and checked pressure hose, good, spin and agitate good, lock I good. Everything test fine. Op test ok."
Near Strongsville, OH 44149
David R
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Cc of water leaking. Found drip pan cracked. Gave customer estimate. Customer paid SVC.*** do not order part; ordrng 1 WPW10655368 (pan-drip), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Beachwood, OH 44122
Corina H
Job Details: 10/11/2019
WASHER WHIRLPOOL WFW9400SW01 "CC that the unit smells. Cleaned out the drain hose from the tub to drain pump. Advised cust if the smell is still there, that the hoses, drain pump, bellow will need replaced."
Near Strongsville, OH 44136
David R
Job Details: 10/11/2019
WASHER WHIRLPOOL WFW5620HW0 "Cc of leaking underneath. Found drain hose loose and other vent at top loose and off. Checked all hoses while machine filled up halfway with water, no leaks. Checked valves, dispenser, everything dealing with water, no leaks. Op test ok."
Near Lorain, OH 44052
Gabriel P
Job Details: 10/11/2019
RANGE KITCHENAID KFGD500ESS00 "Found weak igniter reading .66 amp replace from truck stock,opt test ok ; used 1 12400035 (IGNITER) from stock"
Near Painesville Township, OH 44077
Joe O
Job Details: 10/11/2019
DISHWASHER KITCHENAID KDFE104DWH2 Installed listed parts. Op test ok
Near Jefferson, OH 44047
Brian M
Job Details: 10/11/2019
WASHER WHIRLPOOL WTW8040DW4 Cc of unit making a noise Ran auto test could not hear an abnormal noise Customer showed me a video of noise could not determine where it was coming from Ran quick wash with clothes Because that’s what she used when making noise Watched a whole quick cycl
Near Ashtabula, OH 44004
Jeff M
Job Details: 10/11/2019
DRYER CROSLEY CDE4000FW0 The unit heats and function fine I was not able to duplicate a issue; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near Cleveland, OH 44102
Corey L.
Job Details: 10/10/2019
DISHWASHER KITCHENAID KUDR01TJBT0 "Customer complaint dishwasher is not powering on and had a plastic or electric smell a few times prior to it not working, confirmed unit is not responding at all, found control failed, control 8528172 no longer available, unable to repair"
Near Cleveland, OH 44135
Corey L.
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW7500GC0 "Replaced lid lock, ran calibration, op test good"
Near Parma, OH 44134
Corey L.
Job Details: 10/10/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint washer is stuck on sense, unit was unplugged, plugged in unit, sensing led flashing, held cancel to cancel, customer was not holding down long enough customer held for 4 seconds which is 1 second longer than directed on the unit tech c
Near Cleveland, OH 44102
Corey L.
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint fridge door is not sealing all the way on bottom corner, confirmed bottom right corner of ff door is warped not allowing gasket to meet cabinet, unit need new ff dr, advised our office will contact them with updates to our return and w
Near Painesville Township, OH 44077
Jeff M
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 The deli drawer was set to high causing the vegetables to stay in adequate temperature. Also I turn the heater for the facia Face on the icemaker to 100% so the moisture will evaporate.
Near Cleveland, OH 44109
Corey L.
Job Details: 10/10/2019
WASHER MAYTAG MVWB755DW0 "Customer complaint clothes have white streaks and smelly clothes, found drain hose running to floor drain, advised customer to install standing pipe and refer to installation instructions, u bracket missing, sending bracket to customer, no need to resche
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHW0 Senior found that it was the gasket pushing door open she correct where customer can use gasket till we order her a new one ordering gasket ; ordrng 1 W10864081 (gasket)
Near Lorain, OH 44053
David R
Job Details: 10/10/2019
OTR MICROWAVE WHIRLPOOL WMH31017HW3 Found another part burned up. Found part missing from inside cabinet. Will replace everything at once. Ordering filter board and support *** leaving all parts on the same big box and marking it ; ordrng 1 W10422269 (filter) and 1 W11245707 (support)