We serviced a
WTW8040DW1 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 04/06/2017
Tried holding "end beep" button for 3 seconds, no change, replaced UI, have tones again, customer stated he was still experiencing a squeal in spin, ran a spin test, sound is coming from a worn suspension ball and socket, vaseline would not correct, ordering damper set, , ordrng 1 W11027214 (SUSPENSION)
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/06/2017
Found three issues with unit. Half of led display is dead and upper racks wheels are breaking. Also, hr stopper is missing. Needs wheels, stopper and console. , ordrng 1 W10815487 (CONSOLE) and 1 WPW10082861 (STOP, REMOVABLE. ) and 4 WPW10671907 (WHEEL)s
We serviced a
RBD275PRB00 WHIRLPOOL
Model WALL OVEN
Near Beachwood, OH 44122
Chad P.
Job Details: 04/06/2017
Found unit with two different faults. One, clock display is dieing and connot be read. Also, unit displaying fault for cancle key drive line open. Cust asked if we could possibly come back on monday as passover starts and they really would like the oven. Tech advised that he can only schedule for open dates on his calander but would put in a request with the office. , ordrng 1 WP8304275 (KEYPAD ) and 1 WPW10438750 (CONTROL)
We serviced a
WHIRLPOOL DRYER
Model GGW9250PW1
Near WILOUGHBY HLS, OH 44092
Eric M.
Job Details: 04/06/2017
Comp no heat. Checked for faults, none present. Removed lower access panel, started timed dry, gas ignited and good flame present, went to outside vent to check for airflow and heat, both good, dryer short cycling. Replaced coils, no longer short cycling, optest good., used 1 279834 (COIL) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model KHMS2040BSS0
Near WILOUGHBY HLS, OH 44092
Eric M.
Job Details: 04/06/2017
Door would not latch, she had another svc co. come out who was able to get the door to latch, but then getting f6 (mw relay 4903). Unplugged upon arrival. Removed the user interface assy, found the 4903 relay bent, and appeared to be glued in place, checked the continuity of the replay, good on one leg, no good on the other, needs control board replaced, also, the lower cam assy is damaged. Repair declined, estimate only., , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS8
Near Kirtland, OH 44094
Eric M.
Job Details: 04/06/2017
Comp of ice buildup on fz floor. Suspect clogged drain. Found has new style drain tube already installed. Removed the drain tube, tried to run water thru it, no good, blew thru tube, a bunch of dirt and dust came out. Cleared the drain line with steamer. Good water flow now. Replaced fz bulb. Cust wanted cost of a new grille and crisper pan, cust declined at this time., used 1 TJS3810 (APPLIANCE BULB 195) from stock, job compltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FZEM00
Near Aurora, OH 44202
Robert A.
Job Details: 04/06/2017
Found evap fan not running, receiving power, needs fan, ordrng 1 WP2163777 (BLADE) and 1 WP2315539 (FAN MOTOR), schdld next appmnt for 4/12 WED !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Solon, OH 44139
Robert A.
Job Details: 04/06/2017
Inspected and ran unit, excessive soap still in unit, cleared, need to use less soap, ran diagnostics, cold water code, need to run hot water in sink before starting unit, watched cycle, no leak found, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22MMXRNR2
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 04/06/2017
Found valve leaking, needs valve, ordrng 1 4318046 (water valve dual), schdld next appmnt for 4/12 WED !,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS1
Near Moreland Hills, OH 44022
Gail V.
Job Details: 04/06/2017
Found comp not running, bad start devise, tested comp, good, replaced start devise, evap drain missing duckbill, replaced drain, op test ok, used 1 8201786 (STARTER), and 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS1
Near Moreland Hills, OH 44022
Robert A.
Job Details: 04/06/2017
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404ESS2
Near Solon, OH 44139
Robert A.
Job Details: 04/06/2017
Found disp broken, replaced, op test ok, used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS0
Near Pepper Pike, OH 44124
Robert A.
Job Details: 04/06/2017
Found spray arm asm pulled out of place and out of sump, corrected, leveled unit, op test ok, Job Cmpltd, saved tckt [SdLink\289880a.png],
We serviced a
KDTM404ESS1 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/06/2017
We serviced a
ATW4675YQ1 ADMIRAL
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/06/2017
Installed gearcase. Op test ok. , Job Cmpltd
We serviced a
WTW5810BW0 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/06/2017
Installed actuator and gearcase. Op test ok. , Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 04/06/2017
Found door mounting screws loose causing bad seal. Tightened. Advised cust to monitor. Op test ok. , Job Cmpltd,
We serviced a
KDFE104DSS2 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 04/06/2017
Found new console will not plug into control. Harness is incorrect. Tech unsure is harness has changed or control is now different. Will need harness and control ordered. Tech attempted to splice original harness op test no good. , ordrng 1 W10792164 (HARNESS) and 1 W10875442 (CONTROL),
We serviced a
KITCHENAID B/IN REFRIGERATOR
Model KSSC48QVS06
Near Pepper Pike, OH 44124
Robert A.
Job Details: 04/06/2017
Found line from filter to valve cracked, filter housing broken, ordrng 1 EDR3RXD1 (FILTER) and 1 W10797527 (CAP) and 1 WPW10121140 (FILTER HOUSING) and 1 WPW10296807 (TUBE VALVE INLET) and 1 WPW10683737 (TUBE VALVE TO FILTER), schdld next appmnt for 4/11 TUE !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW2
Near Jefferson, OH 44047
Arthur V
Job Details: 04/06/2017
At start up afrter filling unit leaks a lg amount (about 2 cups) of water out of center of unit. Also water valve had a leak Tightened water calve connection and ordered inner door panel. And bottom cover ---, ordrng 1 W10860142 (door-inner) and 1 WP8269259 (gasket) and 1 WPW10526115 (panel), schdld next appmnt for 4/12 WED !,
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Munson Township, OH 44024
Robert A.
Job Details: 04/06/2017
Note scratch in lid, front chrome partRan unit, bearing loud, replaced, ran diognostic cycle, op test ok, used 1 W10435302 (BEARING) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE WASHER
Model FCCW3000FS4
Near Cleveland, OH 44113
Dan H
Job Details: 04/06/2017
Installed new springs, op test good, , Job Cmpltd,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DB1
Near MIDDLEBRG HTS, OH 44130
Dan H
Job Details: 04/06/2017
Customer complaint that light under unit is not working, confirmed, found bulb blown, bulb is receiving power, tech accidentally crossed leads checking for power and blew thermal fuse, unit needs new bulb and fuse, installed thermal fuse, ordering bulb, ordrng 1 8206232A (lamp 40 watt), used 1 W10138793 (FUSE, MICROWAVE) from stock, schdld next appmnt for 4/11 TUE !,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Bainbridge Township, OH 44023
Eric M.
Job Details: 04/06/2017
Replaced harness and appliance mgr, optest ng, display comes on, but no response fm keypad with the exception of 3 beeps, called wptl, spoke to Andrew (sr#: 7718741869), he said to replace the user interface. Also ordering the ribbon cable, display harness, and display board, if they are not needed, then will return as unused parts., ordrng 1 W10598170 (HARNESS) and 1 W10728531 (USER INTERFACE) and 1 W11025616 (HARNESS) and 1 WPW10603098 (DISPLAY), schdld next appmnt for 4/12 WED 8-9
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW
Near Warrensville Heights, OH 44128
Robert A.
Job Details: 04/05/2017
Ignitor pulling over 3amps, found gas valve off, reset, burner lit, op test okUnit is plugged in to a nonĀ­grounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional., Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Warrensville Heights, OH 44128
Robert A.
Job Details: 04/05/2017
Installed lid and, and bearing kit, ran unit, op test okNote unit is on edge of platform on floor, platform should be bigger, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brook Park, OH 44142
Dan H
Job Details: 04/05/2017
ustomer complaint that unit is not filling up with enough water, ran diagnostics no error codes found, started normal wash cycle, unit filled up to normal level and advanced to wash cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model PYE4500AYW
Near Rocky River, OH 44116
Dan H
Job Details: 04/05/2017
Customer complaint that unit is not starting, confirmed, unit is recieving correct power from supply, found thermal fuse open, jumped out found heating element shorting to cabinet, unit needs new thermal fuse and heating element, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer does not want repair, ordrng 1 LA-1044 (element72.44) and 1 LA-1053 (thermo kiT29.86), used 1 SHIPPING
We serviced a
WFG745H0FE1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44120
Jeff M
Job Details: 04/05/2017
Cooktop came damaged I grab the user interface and the manifold cover the customer did not want for the office cooktop needs to be re-ordered, ordrng 1 W10911016 (COOKTOP)
We serviced a
WHIRLPOOL RANGE
Model WFG720H0AS1
Near Westlake, OH 44145
Dan H
Job Details: 04/05/2017
Customer complaint that oven doesnt light everytime, outlet is grounded, oven safety valve ohms at 222ohms, oven temperature sensor at 1100 at room temperature, added extra ground from venturi valve to frame, oven burner shuts off after a minute, found dsi board not sending 120vac, unit needs new dsi board, ordrng 1 WPW10511278 (DSI BOARD), schdld next appmnt for 4/12 WED !,
We serviced a
JDS9860AAP JENNAIRE
Model RANGE
Near University Heights, OH 44118
Jeff M
Job Details: 04/05/2017
Rear burners are not receiving any power I found the switches are working properly the burners themselves are clean needs a new spark module, ordrng 1 8215557 (spark module),
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Geneva, OH 44041
Arthur V
Job Details: 04/05/2017
Noise cust concerned about is a normal operating noise of the motor slowing down usin the capacitor at the end of the spin cycle advised cust normal noise. Cust getting 2 error codes. Oversudsing (f0e2) and lick unlock error (f5e3). Tested lock unit op test good. Tested many times lock never failed. Ran a auto cycle Unit passed. Cleared error codes. Unit op test good---- also releveled unit ----, Job Cmpltd,
We serviced a
MED5500FC0 WHIRLPOOL
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details: 04/05/2017
Installed new part unit op tested faled do unit is still making a vibrating noise it's at the machine back part jumped out the door switch where in the machine with no drum found that the noise was coming from the fan blower being off-balance needs a new fan blower, ordrng 1 WPW10211915 (BLOWER)
We serviced a
WMH31017AW4 WHIRLPOOL
Model MICRO OVEN
Near South Euclid, OH 44121
Jeff M
Job Details: 04/05/2017
Installed new part unit op tested good thermostat was ordered not the microwave ceramic fuse, used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd
We serviced a
VAW3584GW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44104
Jeff M
Job Details: 04/05/2017
The drain hose was on the floor. Unit op tested good customer is unable to find the proof of purchase but when I run an SB web it comes up as manufactured 2017 which would still be under one year warranty, Job Cmpltd
We serviced a
GSS30C6EYY03 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Jeff M
Job Details: 04/05/2017
Installed new part unit op tested good , Job Cmpltd
We serviced a
AMANA DRYER
Model NED4600YQ1
Near Geneva, OH 44041
Arthur V
Job Details: 04/05/2017
ONLY issue is that unit is thumping when tumbling. Found unit needs drum rollers ---belt and idler pulley in good condition. Op test good , used 1 349241T (ROLLER KIT) from stock, Job Cmpltd,
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 04/05/2017
Put unit into test 4 to drive three way valve to home, evacuated system, replaced filter drier, one received was clogged, used one from t/s, replaced RC evap, pressure tested, no restrictions, pulled to a 30" vacuum for 15 minutes, held, charged with 5.3oz of R-134A, pressure good, sealed system., used 1 WPW10143759 (DRIER) f
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Geneva Township, OH 44041
Arthur V
Job Details: 04/05/2017
Found unit sticking in defrost needs adc ---quoted cust 118.00 to install after market ice maker , ordrng 1 4388931 (timer,defrost adapt), schdld next appmnt for 4/12 WED !,
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 04/05/2017
Found UV dye at drier and yoder-condenser connection, evacuated, replaced drier from t/s, created a new yoder-condenser connection, put refrigerant in both sides a little at a time, equalized both ways, verified pressure increase on high side with compressor running, checked entire system for leaks with UV light again, none, evacuated again and pulled to a 30" vacuum, held, charged with 4.5 oz of R-123A, monitored low side pressure for 10-15 minutes before sealing, maitained about 3.5 psi, sealed, shot FC temp before leaving, 50F and dropping, op test ok., used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
MVWC400XW4 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 04/05/2017
Replaced actuator, calibrated and ran auto test, op test ok., Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDE60HXSS5
Near Aurora, OH 44202
Eric M.
Job Details: 04/05/2017
Comp that the pro-dry led not lit and makes a "grumbling" sound during the wash cycle. Init svc test iaw tech sheet: 10-1 (dispenser electrical problem), all lights with the exception of the pro-dry led illuminates. Ran auto test, not hearing any "grumbling" or any abnormal sounds. Started a normal wash cycle with prodry selected, due to cust saying that is the cycle and option that she hears the "grumbling" sound thru the entire wash cycle, did not hear any "grumbling" sound whatsoever, just the normal wash sounds, however, when the drain pump turned on to pump out the water, she said that was the "grumbling" sound she is hearing, but that it is usually much louder, but the drain pump actually sounds completely normal. The process to dismantle the door pnl and remove and replace the console is very extensive. Quoted $158 labor. Not available until 4/18., ordrng 1 WPW10481115 (CONSOLE 15371), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schd
We serviced a
MFW2055FRZ00 MAYTAG
Model REFRIGERATOR
Near Euclid, OH 44123
Brian B
Job Details: 04/05/2017
Changed the reservoir. Optest ok. , Job Cmpltd
We serviced a
KSCS25FVMS01 KITCHENAID
Model REFRIGERATOR
Near Beachwood, OH 44122
Brian B
Job Details: 04/05/2017
Machine is not responding. No display or lights. Pulled machine out. Found outlet tripped. Reset ground fault. Machine powered up. Optest ok. Advised customer to have electrician install regular outlet as machine is very hard to pull out.,
We serviced a
WHIRLPOOL WASHER
Model WFW8400TB00
Near Aurora, OH 44202
Eric M.
Job Details: 04/05/2017
Comp will not pump water out. Init svc test iaw tech sheet: f21 (long drain). Removed water fm unit with shop vac. Removed drain pump, found impeler broen off of the motor shaft. Quoted $60 labor to replace the drain pump. Replaced drain pump, ran rinse/spin cycle, optest good., used 1 WPW10730972 (PUMP 15500) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Atwater, OH 44201
Robert A.
Job Details: 04/05/2017
Cleared ice, replaced evap cover, ran diagnostics, good, op test ok, Job compltd
We serviced a
GE WALL OVEN
Model JKP30SP2SS
Near Westlake, OH 44145
Gail V.
Job Details: 04/05/2017
Customer complaint that oven is not heating, started bake for 350 degrees, unit heated up to 350 degrees, unit is operating as designed , , Job Cmpltd,
We serviced a
KITCHENAID CONVECTION OVEN
Model KEMC308KSS0
Near Saybrook Township, OH 44004
Gail V.
Job Details: 04/05/2017
Found blower loud and needs replaced also found power from control going to oven light transformer but nothing out ,also hinges go past 90 deg and need replaced. Extra time , ordrng 1 WP9760574 (HINGE) and 1 WP9760577 (hinge-door) and 1 WP9760588 (transformr) and 1 WPW10440740 (lmp-basles) and 1 WPW10730066 (blower), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $460.00 Check # 2760, schdld next appmnt for 4/12 WED ! [**]
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bedford, OH 44146
Eric M.
Job Details: 04/05/2017
Sent robo cwow upon completion of previous job. No one home upon arrival, called @ 1100, cust said she was 10 minutes away. Cust texted me @ 1110 that she was on her way. Cust arrived @ 1125. Found belt off of the idler pulley, found motor pulley broken off motor shaft. Replaced motor and belt, optest good. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent., used 1 279827 (MOTOR), and 1 341241 (BELT) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM2
Near Nelson Township, OH 44231
Gail V.
Job Details: 04/05/2017
Ran diagnostics, no codes, water temp after fill 73 deg, needs to be 120deg, suggest running hot water in sink before starting unit, watched cycle, heater is working, suggest using rinse aid, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS308SSS04
Near Aurora, OH 44202
Robert A.
Job Details: 04/05/2017
Ran diognastics f6e0 lost comm, checked per tech sheet, reset connections, cleared code, tested unit, op test ng, lost comm, needs manager and wide ui Unable to test furtherCust to let us know, ordrng 1 WPW10120228 (INTERFACE WIDW135.30) and 1 WPW10398151 (MICRO MANAGER120.00), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C
We serviced a
GE REFRIGERATOR
Model GNE26GSDDSS
Near North Ridgeville, OH 44039
Dan H
Job Details: 04/05/2017
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon, OH 44011
Dan H
Job Details: 04/05/2017
Customer complaint that after removing lint trap there was a loud pop and now the dryer is getting to hot, started normal dry cycle, unit tumbles unit heats, temperatures are within normal range, no popping sounds heard, nothing burned, unable to duplicate the problem, unit is operating as designed , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL9
Near Kingsville, OH 44048
Arthur V
Job Details: 04/05/2017
Found control panel tabs broken and needs replaced ****customer surprised panel not ordered considering we called to ask what color so we could order it and make 1 trip. Not sure who called but it was from our office. , ordrng 1 WPW10500172 (panel-cntl), schdld next appmnt for 4/11 TUE !,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model UMV1160CW3
Near Kingsville, OH 44048
Arthur V
Job Details: 04/05/2017
Found 120 v to fixture. No light. Needs bulb--cust to replace bulb , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADT2
Near Bedford, OH 44146
Eric M.
Job Details: 04/05/2017
Installed lower spray arm, ran thru svc test iaw tech sheet, optest good., Job Cmpltd,
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS02
Near Solon, OH 44139
Eric M.
Job Details: 04/05/2017
Comp not getting to set temp of 450 on upper oven, lower oven not tested by cust yet. Cust using bi-metal thermometer to check temp in oven. Init svc test iaw tech sheet, no faults. Oven calibration, both set to 0 degrees, no offsets. Set upper & lower ovens to bake @ 450 @ 0923. Both upper/lower temp displays rising rapidly. Upper preheated @ 0940, 17 min preheat, normal time, temp @ 425 as indicated by thermometer. @ 0955 temp @ 457 using ir thermometer, reading same on bi-metal thermometer. Lower preheated @ 0941, 18 min preheat, normal time, temp at 425 as indicated by thermometer. @ 0956 temp @ 456 using ir thermometer, moved bi-metal thermometer to lower to verify temp, reading 458 using ir thermometer, reading same on bi-metel thermometer. Appears upper/lower ovens operating & heating to set temps just as they were designed to by manufacturer. Recommended cust allow @ least 15 minutes to go by after preheat indication to allow interior of
We serviced a
WTW4800XQ2 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 04/05/2017
Replaced actuator, calibrated and ran auto test, op test ok.,
We serviced a
KDTE334DSS0 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 04/05/2017
Installed new part unit op tested good , Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Berea, OH 44017
Chad P.
Job Details: 04/05/2017
Found door mounting screws loose causing bad seal. Tightened. Advised cust to monitor. Op test ok. , Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Brian B
Job Details: 04/05/2017
Machine won't start. Found open thermal fuse. Replaced thermal fuse from t/s. Still would not heat found the heater is open. Replaced the heater from t/s. Ran test cycle. Optest ok., used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Rocky River, OH 44116
Brian B
Job Details: 04/05/2017
CC that i/m not working. Disconnected water line from back of unit. Tested pressure. Water pressure too low. Customer has a self piercing shut off valve in basement. Advised to have replaced with an inline valve. Cycled i/m. No water in, but could hear valve energize. Remived i/m.. found fill tube frozen. Remived and unthawed fill tube. Cycled unit again. I/m filled. Advised cust to keep i/m off until a plumber installs new inline valve. , Job Cmpltd,
We serviced a
ZBD7920D00SS GE
Model DISHWASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 04/05/2017
CC that machine still drips water on left side aftercycle is near the end, during dry. Removed front . Ran test cycle. Could not duplicate leak. No leaks when wash pump is running. Let machine finish cycle. Vent and blower operating as designed. No keak found when drying.. There are no other servvice bul or parts to replace in vent system. If machine still drips at end of cycle, machine cannot be repaired. , Job Cmpltd,
We serviced a
PGB918DEM4WW GE
Model RANGE
Near Bay Village, OH 44140
Brian B
Job Details: 04/05/2017
CC that oven is not hot enough. Tested oven at 350. Temp was a little low. Entered calibration and set offset to +5. Tested oven again. Optest ok.,
We serviced a
MDB4949SDM3 MAYTAG
Model DISHWASHER
Near Cleveland, OH 44135
Brian B
Job Details: 04/05/2017
Replaced dispenser that was sent to cust. Ran test cycle.. optest ok., Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Avon Lake, OH 44012
Dan H
Job Details: 04/05/2017
Customer complaint that oven bulb is not working, found no bulb installed in socket, installed new bulb from truck stock, op test good , used 1 S3810 ([Alt for TJS3810]) from stock, Job Cmpltd,
We serviced a
KGRS303BSS0 KITCHENAID
Model RANGE
Near Lakewood, OH 44107
Brian B
Job Details: 04/05/2017
CC that the unit will not light properly. Intermittant ignition. Spark does not always reach ignitor tip. Checked outlet, checked good. proper polarity and grd. Will need a bake igniter and the spark harness. Replaced the igniter and the wire harness from t/s. Ran a cycle test and optest ok. , used 1 WPW10324262 (IGNITER - BAKE), and 1 WPW10701462 (HARNS-WIRE)
We serviced a
KURS24LSBS01 KITCHENAID
Model REFRIGERATOR
Near Painesville, OH 44077
Brian B
Job Details: 04/05/2017
Found temps warm inside. Removed evap cover. Machine not defrosting. Placed timer into manual defrost. Defrost heater not on. Found 120v across term tstat. Tstat is open. Jumped term stat with jumper. Heater on and coil defrosting . Will need new bimetal harness.
We serviced a
ASD2575BRW01 AMANA
Model REFRIGERATOR
Near Fairview Park, OH 44126
Brian B
Job Details: 04/05/2017
CC that the water has a strange taste to it. Tasted water from dispenser. Water has a plastic taste. Advised customer that we can replace coil tubing and filter but cannot guarantee that this will change taste. Customer elected to not have coil tubing replaced but will try a new filter. Office to order part. Customer can install. No return visit., ordrng 1 EDR1RXD1 (FILTER),
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44135
Brian B
Job Details: 04/05/2017
CC that the m/w will not heat. Fan starts and light comes on, but mag not starting. Checked voltage on primary winding. 120v. Will need mag and diode. Office to order parts., ordrng 1 W10818686 (MAGNETRON) and 1 WPW10575765 (DIODE),
We serviced a
WFG505M0BS0 WHIRLPOOL
Model RANGE
Near Parma, OH 44134
Chad P.
Job Details: 04/05/2017
Cc complaint that heat is escaping from around the door. Found door gasket deformed. Ran bake. Hot sir can be felt coming out from around the door. Also, found service pointer for door kit. Needs seal and door kit. , ordrng 1 W10883496 (DOOR KIT) and 1 WPW10535778 (DOOR SEAL), schdld next appmnt for 4/12 WED 12-2,
We serviced a
KBFS20EVMS0 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Chad P.
Job Details: 04/05/2017
Found starter shorted. Replaced with starter from comp kit. Op test ok. Cust to please allow 24 hrs for normal cooling to resume.
We serviced a
KDTE204ESS0 KITCHENAID
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 04/05/2017
Installed wheels. Op test ok. , Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC24C8EYY01
Near Bainbridge, OH 44023
Robert A.
Job Details: 04/05/2017
Frz26, ff48, inspected evaps, frz evap only frosted by cap tube, watched test 4, evaps not frosting, leak in system, needs ff evap and compParts under 120month warr per entitlement Cust to call to see if lab will be coveredDeli drawer broken, ordrng 1 W10309988 (compressor KIT) and 1 WPW10239732 (FF EVAP), , schdld next appmnt for 4/11 TUE ! [***],
We serviced a
WMH73521CS4 WHIRLPOOL
Model MICROWAVE
Near Strongsville, OH 44149
Chad P.
Job Details: 04/05/2017
Installed interlocks and fuse. Op test ok. , Job Cmpltd,
We serviced a
MHW3505FW MAYTAG
Model WASHER
Near Strongsville, OH 44136
Chad P.
Job Details: 04/05/2017
Installed pressure switch. Op test ok. , Job Cmpltd,
We serviced a
FRIGIDAIRE DRYER
Model AEQ7000EG0
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/05/2017
Found incorrect voltage at unit. Does not have 220v. Needs a electrician to provide correct power. , , Job Cmpltd,
We serviced a
WRF989SDAH02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44109
Chad P.
Job Details: 04/05/2017
Installed heater kit and control kit. Op test ok. , Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model JED8430ADB
Near Westlake, OH 44145
Dan H
Job Details: 04/05/2017
Customer complaint that right front element started sparking during use, found cooktop cracked and taped together(see pic), Found right front infinite switch burned(see pic), found fan switch knob physically broken, unit needs new right front infinite switch, fan knob and cooktop glass(blk), customer does not want repair at this time, ordrng 1 12002125 (switch-inf68.17) and 1 74007072 (cooktop357.79) and 1 WP7739P122-60 (FAN KNOB9.61), used 1 SHIPPING (SHIPPING
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44128
Jeff M
Job Details: 04/05/2017
The ice maker was not filling with water the line was frozen at the of the line i cleaned the line the unit test good, Job Cmpltd,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Pepper Pike, OH 44124
Jeff M
Job Details: 04/05/2017
I unplug the washer for about five minutes plugged it back in unit tested good I also explained to the customer how to load the machine and how to use it, Job Cmpltd
We serviced a
WTW8040DW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44125
Jeff M
Job Details: 04/05/2017
Installed new part unit op tested good , Job Cmpltd,
We serviced a
JFC2290VEM8 JENNAIRE
Model REFRIGERATOR
Near Solon, OH 44139
Jeff M
Job Details: 04/05/2017
Icemaker has seized up request for truck stock unit tested good, used 1 W10884390 (ICE MAKER ASSY
We serviced a
LGHT2137LE6 FRIGIDAIRE
Model REFRIGERATOR
Near Garfield Heights, OH 44105
Jeff M
Job Details: 04/05/2017
The door is damaged see picture also the handles cracked see other picture needs a new handle door, ordrng 1 241798531 (dsp door-refr) and 1 241977903 (handle set),
We serviced a
MAYTAG WASHER
Model MVWP475EW0
Near Bainbridge, OH 44023
Robert A.
Job Details: 04/05/2017
Found unit not draining, wire pulled off drain pump, reset wiring, drained unit, ran diagnostics, slow drain, ran recal, op test ok, Job Cmpltd,
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44125
Jeff M
Job Details: 04/05/2017
Unit was not working I found an off balance code and over suds in code and overload code and a miscommunications code between main control unit needs a new main control new ui customers calling whirlpool to see if they will cover parts, ordrng 1 W10812422 (CONTROL) and 1 W10861507 (UI),
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Oakwood Village, OH 44146
Jeff M
Job Details: 04/05/2017
What screen is very difficult to pull out customer cannot pull it off so ordering a new screen that looks fine, ordrng 1 W10920627 (LIT SCREEN),
We serviced a
KERS202BSS1 KITCHENAID
Model RANGE
Near Solon, OH 44139
Jeff M
Job Details: 04/05/2017
Main control has a runaway temp fault code bake and broil heating element test good temperature sensor ohmed correct unit needs a new cntrol, ordrng 1 WPW10340694 (CONTROL),
We serviced a
FGGF3054MFE FRIGIDAIRE
Model RANGE
Near Amherst, OH 44001
Paul H.
Job Details: 04/05/2017
Chips in paint and bubbling?, also rack not functioning, supposed to pull out when door is opened, levers are attached properly, submitting for top and rack, also concerned about a banging sound when unit gets to temperature, this is due to expansion from heat, preheated to 425F, banged but not tremendously loud, customer believes it was quieter due to me open the door a couple of while preheating, appears to be coming from bottom panel, ordering as well, ordrng 1 316400603 (panel) and 1 316469653 (maintop panel) and 1 316577800 (rack),
We serviced a
WFW8540FW1 WHIRLPOOL
Model WASHER
Near Amherst, OH 44001
Paul H.
Job Details: 04/05/2017
Replaced main control, ran diagnostic cycle to observe spin, reached high speed spin, op test ok., Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Cleveland Heights, OH 44121
Dan H
Job Details: 04/05/2017
Customer complaint that unit is stuck in spin cycle, ran diagnostics found f5e3( lid unlock fault), f0e2(oversuds condition), and f7e7( motor unable to reach target rpm) error codes, ran manual test cycle, lid locks and unlocks, ran heavy agitate and high speed spin, unit spins, unit agitates, started normal wash cycle, unit filled, unit advanced to wash cycle, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,
We serviced a
KENMORE REFRIGERATOR
Model 106.62152111
Near Geneva, OH 44041
Arthur V
Job Details: 04/05/2017
Found drain frozen over causing issue. Cleared ice and drain using steamer. Op test good , , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near North Madison, OH 44057
Arthur V
Job Details: 04/05/2017
Trying to glue that seal on a drum is next to impossible. Found inner bulkhead with bad wear spot due to rear cover. Needs drum,bulkhead,and rear panel GS this was a outlet store purchase and they told her the rear panel caved in would not hurt anything. , ordrng 1 W10626460 (drum) and 1 W10638203 (bulkhead) and 1 W10824895 (panel-rear), schdld next appmnt for 4/10 MON 12-5 [**],
We serviced a
KENMORE WASHER
Model 110.28803890
Near Perry Township, OH 44081
Arthur V
Job Details: 04/05/2017
Replaced water valve. Op test good. Customer father met me at home. Did not bring his wallet. Left message with customer to call me back. Talked to AM to inform no collection on this job yet , used 1 SHIPPING (SHIPPING AND HANDLING) from stock, C, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDE48FXSS6
Near Cleveland Heights, OH 44106
Dan H
Job Details: 04/04/2017
Customer complaint that unit is not draining, confirmed, found drain port to garbage disposal clogged up, cleared drain port, unit drained, started normal wash cycle cancelled after unit filled, unit drained, repeated several times, op test good , , Job
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Middlefield, OH 44062
Robert A.
Job Details: 04/04/2017
Found frz door not sealing causing warm temps at upper i/m, reset frz door, op test ok, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Chardon, OH 44024
Robert A.
Job Details: 04/04/2017
Installed bellow and outer retainer, cleaned pump, ran diagnostic cycle, op test. Ok, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MSF25D2EAW00 MAYTAG
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 04/04/2017
Replaced water line, cycled ice maker, no leaks, op test ok.
We serviced a
JVM7195EF1ES GE
Model MICROWAVE
Near Avon Lake, OH 44012
Paul H.
Job Details: 04/04/2017
Has a whine sound, customer played a video, unable to clarify through video, tried to reproduce issue unsuccessfully, unable to troubleshoot further at this time., Job Cmpltd,
We serviced a
KBFS22EWMS3 KITCHENAID
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 04/04/2017
I kinked supply line when pushing unit back on previous call, pulled unit out and unkinked line, flushed filter at dispenser, op test ok., Job Cmpltd,