We serviced a
WTW6500WW1 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 04/04/2017
Unit has bad bearing sound, meaning seal has failed as well, inspected bottom of unit, oilpots on floor prove that stator has been exposed to water, quoted repair
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near North Ridgeville, OH 44039
Paul H.
Job Details: 04/04/2017
Ran diagnostics, f6e3 & f6e2, comm error between ACU and UI, cleared and ran auto test, proceeded through test fine, apparently those errors had to be cleared I guess, op test ok., Job Cmpltd,
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 04/04/2017
Took temps, FC 5, RC 38F, IM 15F, temps are good, ran test 56, E5 timed ice making, had this issue, measured thermistor for IM P7:1-2 8k, per techsheet should see 8800 at 32F, doesn't say if negative or positive temperature coefficient, called techline, spoke with Andrew, said issue is either air flow or temp, had me check FC evap for excess frost, not excessive, unit is under charged, put in test 4, evacuated, pulled to a 30" vacuum, held, charged with 5.5 oz of R-134A, pressure good, sealed, time will tell on ice maker issue, Job Cmpltd,
We serviced a
MZF34X20DW00 WHIRLPOOL
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 04/04/2017
Took temp, 72F, checked compressor, not starting, tried breakout box and watched amp draw, got down to 1.6 amps, acceptible, began cooling, when accessing windings, start device seemed loose, after checking amp draw with breakout box, reassembled, ensured solid connection of start device, fired right up and was cooling, after 3 minutes or so dropped to 59F, waited another 5 minutes or so and checked temp again, 56F, op test ok, Job Cmpltd
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REY00
Near Broadview Heights, OH 44147
Dan H
Job Details: 04/04/2017
Customer complaint that left fresh food section door with mullion is not closing completely while right fresh food section door is closed, adjusted doors and feet, left door closing better while right door is closed, any other adjustment in either direction makes left door worse while right door is closed, left door closes perfectly while right door is opened, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Painesville Township, OH 44077
Arthur V
Job Details: 04/04/2017
Replaced control. Took core for return recalibrated. Op test good , Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017FS0
Near Mentor, OH 44060
Arthur V
Job Details: 04/04/2017
Only lamp holder at home. Cust recieved grates instead of control. talked to GS. Need to reorder bd , ordrng 1 W10892389 (CONTROL BD ), schdld next appmnt for 4/11 TUE !, saved tckt [SdLink\289377d.png], snapped ,changed appt to THur 4/13
We serviced a
JENN-AIR COOK TOP
Model CVE4270W
Near Newbury Township, OH 44065
Robert A.
Job Details: 04/04/2017
Found fan switch broken, quoted, cust to let us know, ordrng 1 W10341820 (switch-fan97.17), used 1 SHIPPING (SHIPPING AND HANDLING) job compltd
We serviced a
JENN-AIR RANGE
Model JGS1450DB0
Near Broadview Heights, OH 44147
Dan H
Job Details: 04/04/2017
Customer complaint that oven not reaching set temperature and user interface not beeping, customer started bake for 350 degrees, found unit set to Celsius and sound turned off on user interface, changed unit to Fahrenheit and turned sound on, user interface beeps now, unit heated up to 350 degrees, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABB4
Near Parma, OH 44129
Gail V.
Job Details: 04/04/2017
Customer complaint that unit is not draining, confirmed, found a piece of glass in drain pump housing and in drain hose, removed, started normal wash cycle waited for unit to fill cancelled cycle all water drained out repeated several more times with same results, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL COOKTOP ELE
Model C301
Near Solon, OH 44139
Robert A.
Job Details: 04/04/2017
Found rt receptical needs replaced, checked induction, only 1burner working, needs induction cartridge found part # of a 135r, not showing on any look up, parts nla Cust to replace, ordrng 1 A135R (INDUCTION CARTRIGE, NLA) and 1 Y715120 (RECEPTICAL NLA21.10), job compltd
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 04/04/2017
Ohmed heater, 103.4 ohms, checked new heater, the same, no power to fill tube heater at this time, found pointer on jumper for fill tube heater, jumped wiring, watched, fill tube heater on, ice cleared, im cycled and filled, op test ok, Job Cmpltd,
We serviced a
MSF25D4MDM02 MAYTAG
Model REFRIGERATOR
Near North Ridgeville, OH 44035
Paul H.
Job Details: 04/04/2017
Valve is a self-piercing, recommended replacement, cycled valve and installed a new filter, bled line, op test ok., Job Cmpltd
We serviced a
KEBS207SSS04 KITCHENAID
Model WALL OVEN
Near Strongsville, OH 44149
Paul H.
Job Details: 04/04/2017
Replaced door glass, preheated oven to 350, , Job Cmpltd
We serviced a
EI30EF55GSE ELECTROLUX
Model COOK TOP
Near Rocky River, OH 44116
Paul H.
Job Details: 04/04/2017
UI non responsive, most pads do not work, getting a triple beep when pads on left are pressed, nothing on right side, quoted replacing UI
We serviced a
MMV5219DS1 MAYTAG
Model MICROWAVE
Near Lorain, OH 44053
Paul H.
Job Details: 04/04/2017
Replaced interlocks, tested by heating a mug of water, heated fine, op test ok., Job Cmpltd,
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Oberlin, OH 44074
Paul H.
Job Details: 04/04/2017
Replaced door, tested, customer has concerns about mullion door not shutting on it's own, right leveling leg is all the way down to make unit level, no way to tilt unit back any more, explained to customer., Job Cmpltd
We serviced a
KUDS01FLSS0 KITCHENAID
Model DISHWASHER
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 04/04/2017
Customer is having an issue with your dishwasher smelling there is a lot of calcium buildup inside the dishwasher I recommended for her to run some CLR through the unit, Job Cmpltd,
We serviced a
PFSS6PKXASS GE
Model REFRIGERATOR
Near Bedford, OH 44146
Jeff M
Job Details: 04/04/2017
Ice bin was open it was not making a seal was not getting cold enough I realigned the auger with the ice bin so the ice been would shut most likely it will make ice, Job Cmpltd
We serviced a
MVWC415EW1 MAYTAG
Model WASHER
Near Parma, OH 44134
Jeff M
Job Details: 04/04/2017
Cust hads a massive water leak under her tub I shut the water down to her house over to call A plummer I cleared the code say three caliber the machine unit tested good told her do not use the washer until the plumbing is fixed, Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Parma, OH 44134
Jeff M
Job Details: 04/04/2017
I found a piece of metal wedged in the felt of the drum removed the metal unit tested good, Job Cmpltd,
We serviced a
HTWP1400F2WW HOT POINT
Model WASHER
Near Cleveland, OH 44120
Jeff M
Job Details: 04/04/2017
Installed new part unit op tested good , Job Cmpltd
We serviced a
KEBS277SBL00 WHIRLPOOL
Model WALL OVEN
Near University Heights, OH 44118
Jeff M
Job Details: 04/04/2017
Installed new part unit op tested good , Job Cmpltd
We serviced a
GSH25JSXBSS GE
Model REFRIGERATOR
Near Maple Heights, OH 44137
Chad P.
Job Details: 04/04/2017
Installed heater and defrosted evap. Op test ok. , Job Cmpltd
We serviced a
WOD51EC7AS04 WHIRLPOOL
Model RANGE
Near Brecksville, OH 44141
Chad P.
Job Details: 04/04/2017
Installed door glass. Op test ok. , Job Cmpltd,
We serviced a
MFI2665XEM7 MAYTAG
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 04/04/2017
Found duck bill failed. Removed and installed drain kit. Cleared line and ice. Op test ok. , used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
KDTE104ESS3 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Alice M.
Job Details: 04/04/2017
Cc that unit runs for several hours and will not stop. Ran disgnostics. Error code for door not closed with in 4 seconds after start has been selected. No other faults. Unit completed service test mode with no faults. Reset and calibrated control and sensor. Water temps check good. No excessive suds. Owi is clean. Advised to use as normal. If issues return please contact wpl back for service. , Job Cmpltd,
We serviced a
KUDS30IXBT6 KITCHENAID
Model DISHWASHER
Near North Royalton, OH 44133
Chad P.
Job Details: 04/04/2017
Found chopper came appart. Replaced chopper. Op test ok. , used 1 W10083957V (CHOPPER) from stock, Job Cmpltd
We serviced a
WDF110PABB5 WHIRLPOOL
Model DISHWASHER
Near Camden Township, OH 44074
Paul H.
Job Details: 04/04/2017
Dishwasher fills and starts washing, pressure is low, ordering a wash motor, ordrng 1 W10888591 (SUMP AND MOTOR),
We serviced a
GE WASHER
Model GTWN2800D1WW
Near Parma, OH 44129
Dan H
Job Details: 04/04/2017
Installed new basket and tub ring, op test good , Job Cmpltd,
We serviced a
JDB1250AWS WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Paul H.
Job Details: 04/04/2017
Wash motor is not creating pressure, has power, disassembled and cleaned, reassembled, still no wash pressure, needs wash motor, ordrng 1 6-919963 (motor-pump) and 1 6-920225 (wash motor),
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Reminderville, OH 44202
Robert A.
Job Details: 04/04/2017
Ran diagnostics, f5e4, door not opened between cycles, cycled power, door unlocked, tested lock, good, reset connections, ran drain and spin, op test ok, , Job Cmpltd
We serviced a
GSQ9611KT2 WHIRLPOOL
Model WASHER
Near Seven Hills, OH 44131
Jeff M
Job Details: 04/04/2017
Lid switch is not working
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 04/04/2017
Found wheels on upper rack breaking. Needs wheels replaced.
We serviced a
ZDP366NP3SS GE
Model RANGE
Near Beachwood, OH 44122
Chad P.
Job Details: 04/04/2017
Found convection element shorted to back inner oven. Bake element checks good. Has power. Needs convect element replaced
We serviced a
MED5100DW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44113
Brian B
Job Details: 04/04/2017
No response from UI. Checked voltage at term block, L1N 180 v, L2N 0, L1L2 240v. Neutral to house ground 85v. Ohmed out motor and heater circuit check ok. Checked voltage at outlet, with cord unplugged was correct. Plugged L2 wires from control board, voltage at term block outlet was correct. Control board shorted. Will need new control board. Cust pd deposit. Office to order part. , ordrng 1 W10845086 (CONTROL 20703),
We serviced a
GSS26C5XXY00 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Brian B
Job Details: 04/04/2017
CC That the ice is not dispensing. Removed augor motor. Augor motor had 66 ohms . Checked vol at hinge. 120vdc.. checked vol at motor. 0v... ohmed out motor wires from hinge to motor. Blue wire open inside freezer door. Will need new door. Per GS. Ok to order part.. customer will call office when door arrives.,
We serviced a
KFES530ESS0 KITCHENAID
Model RANGE
Near Cleveland, OH 44113
Brian B
Job Details: 04/04/2017
CC that a f6e9 fault code. Ran diag, fault code F6e9 lost communication. Call t/l joel 718706873. Said this is a comm failure between left or right cooktop UI controls and main board. He said to replace harness. Per GS, we can also replace UI controls. Office to order parts. Cust needs first appt as this is 9th ser call.r/s per cust req., ordrng 1 WPW10318787 (HARNS-WIRE) and 1 WPW10341243 ( CNTRL-ELEC LEFT) and 1 WPW10553762 (CNTRL-ELEC RIGHT)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABW4
Near Ashtabula, OH 44004
Arthur V
Job Details: 04/04/2017
Replaced pump and motor assy. Cust took drain loop off of unit for this install. Unit op test good , Job Cmpltd,
We serviced a
KRFC302ESS00 KITCHENAID
Model REFRIGERATOR
Near Rocky River, OH 44116
Brian B
Job Details: 04/04/2017
CC that the unit is making a buzzing noise. Removed the kickplate, found the condenser coils are hitting the floor. Raised the wheels on the unit, buzzing noise is gone. Optest ok.
We serviced a
WMH53520CW4 WHIRLPOOL
Model MICROWAVE
Near Avon Lake, OH 44012
Brian B
Job Details: 04/04/2017
CC that microwave not working. not running intermittently. Found the door cams not working properly. Replaced the door cams from t/s. Ran a test cycle and Optest ok. , used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
JJW2730WS02 JENNAIRE
Model WALL OVEN
Near Avon Lake, OH 44012
Brian B
Job Details: 04/04/2017
Replaced both blower motors. Cleared codes. Ran a test cycle optest ok. , Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Brian B
Job Details: 04/04/2017
CC that rinse cycle would not stop. Machine was unplugged when tech arrived. Plugged machine in. Held the start pad in to cancel cycle. Ran diag. No codes. Ran auto test and rinse and spin, optest ok. , Job Cmpltd,
We serviced a
NGD4705EW1 WHIRLPOOL
Model DRYER
Near North Olmsted, OH 44070
Brian B
Job Details: 04/04/2017
Verified pop sent pic. Found worn drum rollers and pulley causing thumping sounds. Replaced from t/s.. ran test cycle.. optest ok., used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE)
We serviced a
WDF110PABB4 WHIRLPOOL
Model DISHWASHER
Near Brooklyn Heights, OH 44131
Brian B
Job Details: 04/04/2017
Replaced sump and control.. ran test cycle.. optest ok., Job Cmpltd,
We serviced a
KITCHENAID ICE MAKER
Model KUIC18PNTS2
Near Cleveland, OH 44109
Dan H
Job Details: 04/04/2017
Installed new bin thermostat, op test good , Job Cmpltd,
We serviced a
AMANA DRYER ELE
Model NED4655EW1
Near Cleveland, OH 44120
Dan H
Job Details: 04/04/2017
Customer complaint that unit is not heating, confirmed, found unit not receiving correct power, advised customer that they need an electrician to correct power supply, unit is operating as designed , Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFGA
Near Saybrook Township, OH 44004
Arthur V
Job Details: 04/04/2017
nit actually replaced by Frigidaire. Unit manufactured 1-16. Cust complaint no ice. Cust turned off ice maker two weeks ago no ice build up in ice compartment --- called techline bi metal open. Needs bi metal and seal kit , ordrng 1 5303918737 (SEAL KIT) and 1 808113301 (DEFROST SAFETY), schdld next appmnt for 4/10 MON !,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model UMV1160CB2
Near Garrettsville, OH 44231
Robert A.
Job Details: 04/04/2017
ound handle melted, advised cust that unit is too close to the stove top, less than 12inches, should be 18inches see pic Installed door, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Cleveland, OH 44107
Dan H
Job Details: 04/04/2017
nstalled new door lock, op test good , , Job Cmpltd,
We serviced a
GE WASHER
Model WCSR4170G3WW
Near Rocky River, OH 44116
Dan H
Job Details: 04/04/2017
nstalled new console, op test good , Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM02
Near MIDDLEBRG HTS, OH 44130
Dan H
Job Details: 04/04/2017
Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator , Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Parma, OH 44130
Dan H
Job Details: 04/04/2017
Customer complaint that unit is not draining and is leaking, started normal wash cycle, let run a few minutes, unit did not leak, cancelled cycle, all water drain from unit, started normal wash cycle again let run wash cycle longer, still no leaks found, cancelled cycle all water drained out again, unable to duplicate the problem , unit is operating as designed , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near North Royalton, OH 44133
Dan H
Job Details: 04/04/2017
Customer complaint that door is not closing properly, found shipping bolts still installed in machine, removed shipping bolts, door closes, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Parma, OH 44134
Dan H
Job Details: 04/04/2017
Customer complaint that unit is not cooling properly and is leaking, fresh food section temperature at 55 degrees, freezer section temperature at 10 degrees, freezer section evaporator frost pattern is good, found fresh food section evaporator frozen solid, found fresh food section evaporator fan not running, fan is recieving 14vdc, found cracked waterline at water reservoir, found evaporator drain tube clogged, unit needs new fresh food section evaporator fan, water reservoir, and evaporator drain tube cleared, ordrng 1 W10633627 (motor-evap) and 1 W10821719 (TANK), schdld next appmnt for 4/7 FRI !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Perry Township, OH 44077
Arthur V
Job Details: 04/03/2017
Replaced disp cover. Op test good , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Concord Township, OH 44077
Eric M.
Job Details: 04/03/2017
Found small dent in door while installing right where you look when opening Needs another door --- , ordrng 1 LW10341284, schdld next appmnt for 4/10 MON !,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 04/03/2017
Replaced door panel and user interface. Could not op test. Unit damaged areas repaired. Motor sump assy not needed for this unit Took for unused return , Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EW0
Near Wickliffe, OH 44092
Arthur V
Job Details: 04/03/2017
Found orifice clogged on right rear burner assy. causing issue. Cleaned out orifice. Op test good lit burner many times testing burner all 4 burners with good flames height and color , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Trumbull Township, OH 44041
Eric M.
Job Details: 04/03/2017
Comp compressor not turning on, fans sound like they are running, but no airflow inside. Have airflow fm fz compartment to ff compartment. Init svc test iaw tech sheet, no pwr going to compressor. Have pwr to jazz board, no pwr out of jazz board. Replaced and programmed jazz board, compressor and fans running. Advised cust to allow 48 hrs for unit to cool., used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS1
Near Mentor, OH 44060
Eric M.
Job Details: 04/03/2017
Installed positioner and fastener, optest good., Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Mentor, OH 44060
Eric M.
Job Details: 04/03/2017
Comp not drying, sensor dry not working, getting louder, and door not closing properly. Init svc test iaw tech sheet: F4e1 (heater relay/connector problem); F4e3 (restricted airflow), cleared. Checked moisture strips, fully operational. Checked heater wiring and heater, all good. Getting pwr to heater. Started a heavy duty sensor dry cycle, timer started at 45, counted down normally. Checked outside vent, good heat and airflow. Timer went fm 45 to 2 with nothing in the dryer, moistened the sensor strips, time jumped back up to 28, so the sensor strips are working. Found the door catch spring broken, swapped the door catches., Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS6
Near Willowick, OH 44095
Eric M.
Job Details: 04/03/2017
Comp of an electrical odor inside of the unit. Init svc test iaw tech sheet: 6-6 (cool water); 10-1 (dispenser - electrical problem), cleared. Checked hot water temps: 130 degrees. Ran thru svc test, all passed. Did not detect any electrical burning odor whatsoever, however, did detect a plastic burning odor, observed something that was near the heating element, something black, that was melted by the heater. Unable to find anything wrong with the unit, it appears to be operating just as it was designed to operate by the manufacturer., Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Euclid, OH 44123
Eric M.
Job Details: 04/03/2017
Comp loud during agitation, and during spin, shakes. Checked tub bounce, good. Init fault code display: F8e5 (hot/cold reversed), cleared. Init manual hot/cold valve tests, fill hoses hooked up correctly. Calibrated. Ran auto test, passed, no abnormal sounds or shaking. Advised cust to ensure she is not using too much detergent, 1 tbsp of HE detergent is all that is needed, and do not wash mixed loads, must wash like items, i.e. pants with pants, shirts with shirts, towels with towels, etc. etc. the washer is operating just as it was designed to operate by the manufacturer., Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KEBS208DSS10
Near Beachwood, OH 44122
Eric M.
Job Details: 04/03/2017
Both upper and lower oven doors opening past 90 degrees (see pics), and upper oven door handle extremely loose. Spoke to gs, ordering upper and lower door hinges and rcvrs. Upper oven door seal is damaged, need seal as well., ordrng 1 W10877014 (SEAL - DOOR (UPPER)) and 4 WP4455526 (HINGE - DOOR)s and 2 WP4455722 (RECEIVER - HINGE (LH))s and 2 WP4455723 (RECEIVER - HINGE (RH))s, schdld next appmnt for 4/6 THU ! [**],
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS2
Near Ravenna, OH 44266
Robert A.
Job Details: 04/03/2017
Found door switches not working correctly, need switch asms, ordrng 1 W10450407 (harns-wire CAMS), schdld next appmnt for 4/10 MON
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Ravenna, OH 44266
Robert A.
Job Details: 04/03/2017
Ran diagnostics, no codes ran recal cycle, good, ran drain and spin, good, talked w/cust, note use less soap, checked adj, tight, checked rotor, good, ran rinse and spin, op test ok, Job Cmpltd, saved tckt
We serviced a
AMANA DRYER
Model NED4600YQ1
Near Ravenna, OH 44266
Robert A.
Job Details: 04/03/2017
Installed rollers, ran uni, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Brimfield, OH 44240
Robert A.
Job Details: 04/03/2017
Checked outlet, good, no response from ui, control receiving 120 vac, unable to get into diagnostics, needs ui and control, ordrng 1 W11031829 (CONTROL) and 1 WPW10446411 (Panel), schdld next appmnt for 4/7 FRI ! [**],
We serviced a
WHIRLPOOL WASHER
Model NTW4605EW0
Near Kent, OH 44240
Robert A.
Job Details: 04/03/2017
Ran diagnostics, no codes, ran recall, good, tested valves, good, lid lock, good, started normal wash, unit filled and adj,ran drain and spin, good, op test ok, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMS02
Near Solon, OH 44139
Robert A.
Job Details: 04/03/2017
Installed i/m and optics, unit cycled and filled, op test ok, used 1 SHIPPING ,Job Cmpltd
We serviced a
MAYTAG WALL OVEN
Model MEW9527AS01
Near Cleveland, OH 44139
Robert A.
Job Details: 04/03/2017
Found unit in diagnostics, f6e4 ui and am mismatched, ran auto test, code cleared, set bake, unit heating, op test ok Talked w/stefanie Talked w/am ran card, Job Cmpltd,
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 04/03/2017
Unit is installed at lowest height, rotor is rubbing on pan in agitate, raised unit to max height, op test ok. Service Pointer W10828881., Job Cmpltd
We serviced a
WFE320M0EW0 WHIRLPOOL
Model RANGE
Near Lorain, OH 44052
Paul H.
Job Details: 04/03/2017
Customer stated she was boiling eggs on LF burner and had a tapping sound that turned into a knocking sound, tried to recreate by boiling water on LF burner, unable to reproduce issue, op test ok, Job Cmpltd
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 04/03/2017
Ran a load of 8 bath towels, switched from sensing to wash in appropriate amount of time, waited for spin to verify unit balancing, balanced fine, discussed loading, op test ok., Job Cmpltd,
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Concord Township, OH 44077
Jeff M
Job Details: 04/03/2017
Installed new part unit op tested good , Job Cmpltd,
We serviced a
KDTM404EBS WHIRLPOOL
Model DISHWASHER
Near Painesville Township, OH 44077
Jeff M
Job Details: 04/03/2017
Ui was never plugged into the control unit tested good,
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 04/03/2017
Freezer is -7° fridge is between 40 and 27° unit tested good customer has the unit on the coldest setting explain to them thermometers that he's using our very on reliable and very in accurate unit tested fine,
We serviced a
MVWX500XW2 WHIRLPOOL
Model WASHER
Near Shaker Heights, OH 44120
Jeff M
Job Details: 04/03/2017
Wash machine was making a very loud noise I found the center nut on the Cam pulley was loose I reinstalled the nuts with Loctite unit tested good,
We serviced a
CED126SDW1 CROSLEY
Model DRYER
Near South Euclid, OH 44121
Jeff M
Job Details: 04/03/2017
The unit heated but the venting was cute she has foil style venting I told her replace it with semirigid venting unit tested good, Job Cmpltd,
We serviced a
YWMH31017AB4 WHIRLPOOL
Model MICROWAVE
Near Columbia Station, OH 44028
Paul H.
Job Details: 04/03/2017
Unit not powering up, power at outlet, inline fuse is good, unit needs control board, ordrng 1 W10875057 (cntrl-elec),
We serviced a
KSC24C8EYY02 KITCHENAID
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 04/03/2017
Took temps, RC 50F, FC 46F, compressor is running, condenser has warmth, unit has old style RC evaporator, symptoms consistent with a leak, ordering RC evaporator and drier, ordrng 1 WPW10143759 (drier-uv) and 1 WPW10643261 (evaporator),
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 04/03/2017
Searched all joints with UV light, no signs of leaking, tapped low side, unit is in a vacuum, charged, searched again for leaks, cannot find any signs of dye, spoke with RA, GS, and FB, leaving unit with a good charge, scheduling one week out for three hours to get in and isolate leak, schdld next appmnt for 4/
We serviced a
MVWC400XW4 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 04/03/2017
Ran diagnostics, f7e1 basket speed sensor fault, cleared, ran test cycle, did not shift properly, needs actuator, ordrng 1 WPW10006355 (actuator),
We serviced a
WTW4800XQ2 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Paul H.
Job Details: 04/03/2017
Ran diagnostics, f7e7 unable to reach target rpm, f7e1 shifter fault, f0e2 suds, cleared and ran test cycle, not detecting speed, needs actuator, don't have t/s, ordering, ordrng 1 WPW10006355 (actuator)
We serviced a
KDTE334DSS0 KITCHENAID
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 04/03/2017
Diverter valve is leaking water onto the floor unit needs a new diverter valve motor, ordrng 1 W10537869 (motor)
We serviced a
MFI2569VEM3 MAYTAG
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 04/03/2017
The icemaker nonstick coating is breaking out of the mold needs a new icemaker see pictures of gasket damage, ordrng 1 W10443238 (door gasket) and 1 WPW10190981 (ICE MAKER
We serviced a
MED5500FC0 WHIRLPOOL
Model DRYER
Near Mentor, OH 44060
Jeff M
Job Details: 04/03/2017
Drum has some damage the inside see picture needs a new drum, ordrng 1 W10381481 (drum),
Near Mentor, OH 44060
Jeff M
Job Details: 04/03/2017
We serviced a
KBFS20EVMS0 KITCHENAID
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 04/03/2017
Compressor will not turn on it is drawling 10 A locked rotor I took juniors start device to hook it up to the compressor it failed to start the rotor is locked needs a new compressor customer will buy new,
We serviced a
WRT541SZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 04/03/2017
Door that was order had insulation bulging out of the seams see picture needs a new door customer will contact us for a return appointment when she receives the door,
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM02
Near Maple Heights, OH 44137
Dan H
Job Details: 04/03/2017
Customer complaint that unit is not dispensing ice, found ice bin improperly installed, corrected ice bin, unit dispenses ice, op test good , Job Cmpltd,
We serviced a
AFD2535DEB WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 04/03/2017
Found filter housing failing. Not allowing water to pass and not completely shutting off when filter removed. Needs housing replaced. Cust requests last call of the day as they will have to leave from work to meet the tech. , ordrng 1 WP67004106 (FILTER HOUSING)
We serviced a
ATW4675YQ1 ADMIRAL
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 04/03/2017
Found gearcase failing. Needs replaced. No leaking of oil around drive system. , ordrng 1 W10771759 (GEARCASE),
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPQ5
Near Beachwood, OH 44122
Dan H
Job Details: 04/03/2017
Installed new container, op test good , Job Cmpltd,
We serviced a
RBD275PRB00 WHIRLPOOL
Model RANGE
Near Shaker Heights, OH 44120
Chad P.
Job Details: 04/03/2017
Installed control and placed it on truck for return. , Job Cmpltd,
Near Roaming Shores, OH 44085
Arthur V
Job Details: 04/03/2017
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Oakwood Village, OH 44146
Chad P.
Job Details: 04/03/2017
Found thermal open. Replaced and ran timed dry. Op test ok. Advised to have venting cleaned to return dry times back to normal. , used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Edgewood, OH 44004
Arthur V
Job Details: 04/03/2017
Plugged unit in all lights flashing left to right on control panel. Ran diagnostics no errors. Lights quit flashing after putting unit in diag. Unit needs main ccu , ordrng 1 W10916229 (CONTROL), schdld next appmnt for 4/7 FRI !,
We serviced a
KEBC207KSS03 KITCHENAID
Model WALL OVEN
Near Walton Hills, OH 44146
Chad P.
Job Details: 04/03/2017
Installed thermal fix. Op test ok.