We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Strongsville, Ohio 44136
David R
Job Details:
05/20/2021
Replaced nameplate. Tested. Good. Answered questions from customer about temp. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS3
Near University Heights, Ohio 44118
Jason N
Job Details:
05/20/2021
"Cc unit door spring came off, door falls down.Confirmed right side door link cable snapped. Replaced both side cable links using customer supplied part. Door op test good."
We serviced a
KITCHENAID RANGE
Model KESK901SSS05
Near South Euclid, Ohio 44118
Jason N
Job Details:
05/20/2021
Installed control transformer and thermostat. Unit powered on. Ran bake test to 300 degrees. Op test good.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Cleveland Heights, Ohio 44118
Jason N
Job Details:
05/20/2021
"Cc unit making a buzzing noise and not heatingRan heat test, confirmed, both loud buzzing and no heat. Dropped unit from cabinet space. Replaced both magnetron and diode using customer supplied pre Id parts. Ran bench test with glass of water. No abnormal sounds, and water heated. Reinstalled unit into cabinet. Op test good."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Cleveland Heights, Ohio 44106
Jason N
Job Details:
05/20/2021
"Cc unit top ring separated from drum.Customer stated the piece at the top of the drum had separated from the drum. Replaced tub ring using customer supplied pre id part. Also replaced top panel locks as the left one was not holding top panel down properly. Ran auto test, all functions passed. Op test good."
We serviced a
MAYTAG RANGE
Model MGR8800FZ0
Near Willowick, Ohio 44095
Dan
Job Details:
05/20/2021
"Customer complaint that knobs come off too easy, found metal locking ring coming out of plastic knob, unit needs two new knob, customer can install ; ordrng 2 W11190815 (Knob)s"
We serviced a
KENMORE DRYER
Model 110.97511701
Near Avon, Ohio 44011
Gabriel P
Job Details:
05/20/2021
"Replace kit this was a stack unit it took me a little longer to complete is all done,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
05/20/2021
"Replace timer,ran time dry and it move from sanitize to 70 minutes,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Parma Heights, Ohio 44130
Corina H
Job Details:
05/20/2021
"Replaced the gearcase, stator, rotor, clutch, cam. Ran a calibration. Started a drain and spin. Optest ok."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Strongsville, Ohio 44149
David R
Job Details:
05/20/2021
"Cc unit making knocking noise when agitate or spin. Verified noise, not super load but noticeable. Nothing loose. Also customer keeps getting overload error code. Ordering drive system and control ; ordrng 1 W11423759 (Gearcase) and 1 W10734521 (Slider) and 1 W10902814 (Washplate) and 1 W11419171 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYW02
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
05/20/2021
"Found a gap on liner use silicone to seal it,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Broadview Heights, Ohio 44147
David R
Job Details:
05/20/2021
Replaced parr. Customer tested. Good. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model GU1100XTLQ1
Near Cleveland, Ohio 44113
Jason N
Job Details:
05/20/2021
"Installed heater element. Ran wash test, noticed water coming in is not hot. Ran water at sink. Retested wash cycle, still no hot water. Traced plumbing to unit. Found unit is connected to cold water supply. Advised customer to have plumber switch unit water connections so unit is provided with hot water for proper operation."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Middleburg Heights, Ohio 44130
Corina H
Job Details:
05/20/2021
"CC that the unit is not making ice all the time and unit turns off. Checked the Ff 47* Fz 19* ran step 47 ice maker good. Checked the deli control, clear no water in the ui. Ran step 4 checked the frost pattern, good. Thermistors passed. Will need a new control and ui. Did unplug the deli control, even though it looked ok. ; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Montville, Ohio 44064
Jeff M
Job Details:
05/20/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS
Near Highland Heights, Ohio 44143
Jeff M
Job Details:
05/20/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland, Ohio 44102
Dan
Job Details:
05/20/2021
"Installed new control and thermistor, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Gates Mills, Ohio 44040
Dan
Job Details:
05/20/2021
"Customer complaint that unit is not starting, confirmed, control is receiving 120vac , unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11400681 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Thompson, Ohio 44086
Jeff M
Job Details:
05/20/2021
The unit has a communications error needs both main control and ui; ordrng 1 W11135391 (Ui) and 1 W11195970 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Streetsboro, Ohio 44241
Brian M
Job Details:
05/20/2021
Cc ice maker wont stop making ice Found bail arm popped out of place
We serviced a
GE MICROWAVE
Model JVM6175DK122O
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
05/20/2021
"Customer complaints when using potatoes,beverage and popcorn moisture sensor comes on found sensor open gave estimate customer will not fix ; ordrng 1 WB18X10494 (Harness) and 1 WB24X799 (Moisture sensor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Strongsville, Ohio 44136
Corina H
Job Details:
05/20/2021
"Replaced the gearcase, cam, shifter and harness. Ran a calibration. Optest ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Lakewood, Ohio 44107
Marie V
Job Details:
05/20/2021
"Replaced parts , showed cust. Op test ok. Cust paid in full over the phone."
We serviced a
KENMORE REFRIGERATOR
Model 106.445696
Near Chesterland, Ohio 44026
Dan
Job Details:
05/20/2021
"Installed new thermostat, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Kent, Ohio 44240
Brian M
Job Details:
05/20/2021
Cc unit leaking Could not get unit to leak but I pulled unit re leveled and made sure all connections are tightened properly Ran test cycle again no issue found
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Seven Hills, Ohio 44131
David R
Job Details:
05/20/2021
"Cc unit leaks a little bit underneath, hasnt done it in a while, customer said he did had to tighten hoses because was leaking from installation. Made sure hoses tight, good. Ran a diagnostics, ran manual diagnostics filled unit up with water. Drained. Checked underneath, no leaks. No leaks in the back. Ran unit on heavy duty with a load for a couple of mins. Good, no leaks. Tested recirculation pump. No holes in gasket. Ran drain/spin for load inside. Unit test good. Recently had hot water tank leaking, maybe water worked its way towards washing machine as well. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXNS00
Near Painesville, Ohio 44077
Jeff M
Job Details:
05/20/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, Ohio 44077
Jeff M
Job Details:
05/20/2021
The pump failed needs replaced ; ordrng 1 W10919003 (Pump)
We serviced a
SAMSUNG DRYER
Model DV45K6500GW
Near Parma Heights, Ohio 44130
Gabriel P
Job Details:
05/20/2021
"Replace pulley,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
05/20/2021
"Cc unit left door harder to close, and dispenser not shutting off after releasing switch.Customer stated left side door needs more of a push to close, not sure if this is faulty. Water dispense will continue to dispense water after switch is released. Found water dispense working as designed, approx. 1 sec in lag after switch is released before water stops, advised customer this is normal operation. Adjusted unit for slight tilt back to allow door to gravity close, advised left door may need an extra push as the mullion rail will need seated in the receiver, this is also normal operation. Unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Strongsville, Ohio 44136
Gabriel P
Job Details:
05/20/2021
"Replace pump assembly,also ran diagnostics test pass,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM00
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
05/20/2021
"Replace icemaker it cycle,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Avon Lake, Ohio 44012
Marie V
Job Details:
05/20/2021
Cc that the unit is making a thumping noise. Confirmed. Took front panel off and inspected felt seal. Found a nut stuck in it causing it to hit the plastic seal. Removed plastic seal is good. Cust put a load of clothes to test unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS02
Near Kirtland, Ohio 44094
Dan
Job Details:
05/20/2021
"Installed new bracket, op test good"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Painesville, Ohio 44077
Jeff M
Job Details:
05/20/2021
The unit is not cooking at a consistent temperature. I put it in test mode the ambient temperature that the control board was reading was fluctuating by 3? in diagnostics the ambient temperature should not fluctuate it should be consistent corresponding with the temperature of the kitchen or room its set in needs a new control. no eta ; ordrng 1 W10877013 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Garfield Heights, Ohio 44125
David R
Job Details:
05/20/2021
Cc clothes not getting clean. Found actuator arm broken. Replaced from t/s. Tested. Good. Op test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, Ohio 44111
David R
Job Details:
05/20/2021
"Moved unit back about an inch, had customer check. Said it was good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Columbia Station, Ohio 44028
David R
Job Details:
05/20/2021
"Cc unit controls not coming on,unplugged, reset outlet. Not working still. Went through diagnostics. Found F6E2 error code. Miscommunication. Order control and UI; ordrng 1 W11162440 (Control) and 1 W11135391 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Cleveland, Ohio 44135
Corina H
Job Details:
05/20/2021
CC that the freezer door opens when closing the ff door. Advised customer to try to not slam ff section door and that with these units they will have this problem of freezer door opening with the air pressure the bottom door makes when closing and we leveled unit for him. Unit working as designed. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Chardon, Ohio 44024
Dan
Job Details:
05/20/2021
"Customer complaint that unit shuts off after 10 minutes and is not cleaning the dishes, ran diagnostics no error codes found, started normal wash cycle, wash motor is pumping, incoming water temperature at 83 degrees , unit did not shut off, unable to duplicate the problem , unit is operating as designed , advised customer to run hot water in sink before starting"
We serviced a
KITCHENAID RANGE
Model KSGG700EBS2
Near Westlake, Ohio 44145
Corina H
Job Details:
05/20/2021
Cc that they were having problems turning on burner. Verified and cleaned burner cap and adjusted the flame level. Unit working as designed now. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFAA
Near Ravenna, Ohio 44266
Brian M
Job Details:
05/20/2021
"Cc of no ice Found bail arm reading bin full Needs icemaker ; ordrng 1 243297613 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXB03
Near Ravenna, Ohio 44266
Brian M
Job Details:
05/20/2021
Installed drain tube
We serviced a
MAYTAG DRYER
Model DG8410
Near Kirtland, Ohio 44094
Dan
Job Details:
05/20/2021
"Installed, pulley, rollers, belt, and blower wheel, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Elyria, Ohio 44035
Gabriel P
Job Details:
05/20/2021
Found latch broken replace it but they lost the bazel so Im going to order it opt test ok ; ordrng 1 W11215091 (Bazel)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
05/20/2021
"Cc unit intermittently draining. Ran diagnostics, did not find any codes in history, but customer states sometimes it will not drain fully. Ran diagnostics cycle, drain seems a little slow. Checked drain hose installation, found drain hose kinked at rubber elbow connection to unit, drain hose routed incorrectly. Corrected drain hose install. Ran wash cycle then cancel drain. Good drain out. Op test good."
We serviced a
KITCHENAID WALL OVEN
Model KEHC379JSS08
Near Moreland Hills, Ohio 44022
Jason N
Job Details:
05/20/2021
Cc unit door glass broke. Confirmed inner oven door glass broke. Quoted for replacement. Ordering.; ordrng 1 WP4449253 (Glass)
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Perry, Ohio 44081
Jeff M
Job Details:
05/20/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Mentor, Ohio 44060
Dan
Job Details:
05/20/2021
"Installed new control , advised customer to monitor"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF0
Near Painesville, Ohio 44077
Dan
Job Details:
05/20/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 67 degrees, nothing is running , ice maker thermistors ripped off, unit needs new control and ice maker ; ordrng 1 242115283 (Cntrl) and 1 243297613 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDE251YL0
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
05/20/2021
Cc unit wont spin Found idler pulley seized Replaced using truck stock dryer kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYW01
Near North Olmsted, Ohio 44070
David R
Job Details:
05/20/2021
"Cc unit making ice but seems to be taking longer than usual. Checked airflow, items blocking vent a little. Checked temp control. At one snowflake. Adjusted snowflake to 3, recommended. Went over owners manual with customer. One temp control, went over Icemaker section, temp control section and adjusting controls section for temp and ice maker. Customer can always refer to owners manual. Says 3 days for a full basket. Depending on temp settings, could also affect Icemaker. Adjusted temps for customer. Unit test good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, Ohio 44111
Corina H
Job Details:
05/20/2021
Replaced the lock. Will need the strike. Cust can install the strike. ; ordrng 1 W11457841 (Strike)
We serviced a
KITCHENAID REFRIGERATOR
Model JFC2290VPF1
Near Conneaut, Ohio 44030
Jeff M
Job Details:
05/20/2021
Installed the new part op tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Conneaut, Ohio 44030
Jeff M
Job Details:
05/20/2021
Installed the new part op tested good. Missing the outlet cover is also missing the install brackets; ordrng 1 W11407385 (Cover) and 2 WP8269145 (Bracket)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near North Olmsted, Ohio 44070
Marie V
Job Details:
05/20/2021
Cc that the drawer is sticking. Confirmed adjusted drawer op test ok also ask cust about icemaker she said is working fine.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Olmsted, Ohio 44070
Marie V
Job Details:
05/20/2021
"Cc that the unit still making the same noise, not all the time but still doing it. Tested unit couldnt duplicate noise. Tilted unit and removed pulley and cam found cam missing a teeth , called senior tech BJ and send him pics, ask me to replace, also verify the shaft on gearcase looks good. Replaced Cam from T/S. Tested unit and ran calibration. Op test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Lorain, Ohio 44053
Marie V
Job Details:
05/20/2021
"Cc that the right front burner does not always turns on. Check burner nothing is inside burner or orifice is clear. Check for a spark in all igniter,good.tested the RF burner and it took a couple of spark to light up. Change the front caps and tested. No problem to light up. Unit will need new caps. Cust will wait. If he wants to order caps he will give us a call. Cust does not need us to install. ; ordrng 1 WPW10300347 (Caps), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS
Near Moreland Hills, Ohio 44022
Brian M
Job Details:
05/20/2021
Installed door OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near North Ridgeville, Ohio 44039
David R
Job Details:
05/20/2021
"Cc unit is making a ticking noise. No noise when arrived. Unit in defrost mode. Unplugged unit for 5-10 mins. Plugged in. Unit came on, comp and fan kicked on. Fans in both sections sound normal, damper opening/closing.water dispenser working correctly, Icemaker good. Let unit run for 20 mins. No out of the ordinary noises. Went through diagnostics tested all components that make noise. All check good. No banging or anything hitting. Checked components multiple times. Nothing. All checked good. Op test okNo noise as of today."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mentor, Ohio 44060
Dan
Job Details:
05/20/2021
"Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, ran diagnostics no error codes found, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
05/20/2021
"Cc unit making squealing noise.Ran dryer test, confirmed noise coming from belt idler pulley. Replaced belt idler pulley using truck stock part. Ran dryer op test, no abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MTB1954ARW
Near Cleveland, Ohio 44111
Corina H
Job Details:
05/20/2021
CC that the unit is not cooling and the side is hot. The evaporator fan and compressor are running. Found the condenser fan not. Checked the voltage at the fan 120 volts. Will need a new condenser fan. ; ordrng 1 833697 (Condenser fan)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Cleveland, Ohio 44124
Brian M
Job Details:
05/20/2021
Cc unit still broken Found hinge closer broken Need to reorder Icemaker not rotating Parts need reordered ; ordrng 1 WP2182179 (cam-door) and 1 WPW10329686 (cam-door) and 1 4317943 (icemaker only)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
05/20/2021
"Cc that the unit was banging and cust was able to see how it was hitting the sides of the washer and that sometimes they get a message about water temperature.. Ran diag got error code of F3e3 inlet water tem fault f0e4 spin limited by water temperature. Ran a self diag on unit. Hoses are good,not reverse. Ran step #2 on tech sheet , cold valve working, hot valve is working and fabric softener valve also works, unit does not have oxy valve. Check ohms on all of them I got from pin J16 1-6 1,056 ohms from j16 1-5 1,056 ohms and from j16 1-2 1,057. Tech sheet shows if valves are in range to replace main control. Also told cust that the excessive shaking could have been a off balance load, cust said that he thinks that it was a comforter. Advice cust that the office will contact once we have ETA on the part.; ordrng 1 W11510463 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Lorain, Ohio 44055
Marie V
Job Details:
05/20/2021
"Cc that the unit is not making ice. Confirmed . Took temps found fresh food section 40* and 8* on freezer. Icemaker has ice in it, it was turned off. Turned back on it when to home position, I reset the ice maker and if cycle and filled with water. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Amherst, Ohio 44001
Marie V
Job Details:
05/19/2021
"Replaced dispenser and valves, ran step 12, pass. Op test ok"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFW3
Near Eastlake, Ohio 44095
Corina H
Job Details:
05/19/2021
"Replaced the turntable, control and support. Tested the turntable. Optest ok"
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Willoughby, Ohio 44094
Corina H
Job Details:
05/19/2021
"CC that the door does not close correctly. Opened the door, opens and closes properly. Door is straight when the door is opened. Hinges are good. Optest ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HZ3
Near Avon, Ohio 44011
Gabriel P
Job Details:
05/19/2021
Hinges needed some grease correct issue opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Avon, Ohio 44011
Gabriel P
Job Details:
05/19/2021
"Freezer light was dim replace,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Willoughby, Ohio 44094
Corina H
Job Details:
05/19/2021
CC that the unit is leaking water. Door seal is good. The drain pump is good. Door closes tight. No damage to the cabinet. Optest ok.
We serviced a
SAMSUNG DRYER
Model DV405ETPASUAA
Near Ashtabula, Ohio 44004
Brian M
Job Details:
05/19/2021
Installed thermostats OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Wellington, Ohio 44090
David R
Job Details:
05/19/2021
"Cc unit locked up at controls and could not press any options. Went over owners manual with customer about being able to lock unit and no other options can be selected. Ran diagnostics, no error codes. All components working. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Chesterland, Ohio 44026
Jason N
Job Details:
05/19/2021
"Cc unit making clunking sound when in wash cycle.Customer states unit is making noise when agitating, never made noise before. Ran auto test, noticed agitation is noisier the normal. Checked agitator for tightness, good. Checked components under unit. Found oil leaking from gearcase. Unit needs gearcase, shifter is also saturated with oil, will replace as well. Parts not showing in stock on Marcone, office to contact customer for next service date. ; ordrng 1 W11423758 (Gearcase) and 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Chardon, Ohio 44024
Jason N
Job Details:
05/19/2021
Installed drive parts. Ran auto test and calibration. No abnormal sounds heard. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS
Near Mentor-on-the-Lake, Ohio 44060
Dan
Job Details:
05/19/2021
"Customer complaint that mullion does not catch on mullion opener, confirmed, leveled unit, op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HV
Near Broadview Heights, Ohio 44147
David R
Job Details:
05/19/2021
Replaced part. Tested. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Avon Lake, Ohio 44012
Marie V
Job Details:
05/19/2021
"Replaced part, tested unit for leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Brecksville, Ohio 44141
David R
Job Details:
05/19/2021
"Cc FZ door not closing. Found rails not closing or opening. Will need rails. Broke Icemaker trying to open and diagnose. No charge for that. Ordering. ; ordrng 1 4317943 (Icemaker) and 1 WPW10397636 (Left slide) and 1 WPW10397635 (Right slide), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Chardon, Ohio 44024
Brian M
Job Details:
05/19/2021
Installed gasket dispenser and and seal Ran auto test No leak at this time
We serviced a
MAYTAG RANGE
Model MEW9530FZ04
Near Rocky River, Ohio 44116
Gabriel P
Job Details:
05/19/2021
"Customer complaints of smelling oil from manufacture and oil not burning away preheat to 500 degrees and smell it ,advise then to continue to burn it cause sometimes it could take weeks calling whirlpool to document it spoke to bruce, he said to have customer run self clean without the racks,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Beachwood, Ohio 44122
Jason N
Job Details:
05/19/2021
"Cc unit not washing dishes, detergent left inside. Ran diagnostics, found codes 7-1 for no heat, 8-1 for slow drain, and 6-1 for no/low water flow. Wash motor did not turn on in diagnostic cycle. Checked power to wash motor from control board, good at 122v. Unit needs wash motor. Customer not repairing at this time, estimate only.; ordrng 1 W10805015 (Motor/pump assembly)"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Brecksville, Ohio 44141
David R
Job Details:
05/19/2021
Cc unit not working. Found broken pulley and belt. Replaced from t/s. Tested. Good. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
GE RANGE
Model JBP66E0H1BB
Near Madison, Ohio 44057
Jeff M
Job Details:
05/19/2021
The bake element is open needs replaced ; ordrng 1 WB44T10011 (Element) and 1 S (S)
We serviced a
WHIRLPOOL WASHER
Model WFW9600TA01
Near Madison, Ohio 44057
Jeff M
Job Details:
05/19/2021
The units not draining out the drain pump is not plugged it has failed needs a new drain pump estimate only; ordrng 1 280187 (Pump) and 1 S (S)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Avon Lake, Ohio 44012
Marie V
Job Details:
05/19/2021
"Cc that the unit shakes a lot. Ran diag found f8e5 hot and cold reverse. Push down on suspension and they were bad. They will need to be replaced, also check the unit on high speed spin and when lock the door notice that the lid lock was also bad, cust said that shes been having problems with that too as well. When put unit on high speed spin it was going everywhere unit will need suspension and lid lock.; ordrng 1 W10404050 (Lidlock) and 1 W11130362 (Suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mentor, Ohio 44060
Dan
Job Details:
05/19/2021
"Customer complaint that unit is not making ice, found wires broken in door harness, unit needs new door; ordrng 1 LW11089011 (Frz door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Mentor, Ohio 44060
Jeff M
Job Details:
05/19/2021
The screws in the door keep getting loose screws mounted in the door the holes are stripped out needs a new door. No eta ; ordrng 1 12977880SQ (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW8500BR0
Near Rocky River, Ohio 44116
Marie V
Job Details:
05/19/2021
"Cc that on any load they press start, unit will add water and from 55 min drops down to 5 and get a error code of Overload and it drains the water out but not all the way then they have to run drain and spin in low. Ran diag no error codes shown, unit when straight to test cycle. When unit was doing the test cycle it got stuck in C1 witch it says that it will fill to min water lever, unit just kept filling and filling so I pass that step to continue. Check the pressure hose not clogged. Called senior tech BJ to confirm diag, unit will need main control. ; ordrng 1 W10761028 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV393GTPAWR/A1
Near Mentor-on-the-Lake, Ohio 44060
Jeff M
Job Details:
05/19/2021
pulley failed estimate only; ordrng 1 DC93-00634A (Pulley) and 1 S (S)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Willoughby, Ohio 44094
Jeff M
Job Details:
05/19/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near Wickliffe, Ohio 44092
Jeff M
Job Details:
05/19/2021
Customer was hearing the centrifugal switch open and close she states she did not hear the noise before but I insured her that that noise was and is completely normal
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Painesville, Ohio 44077
Jeff M
Job Details:
05/19/2021
The unit is leaking from the drain pump and pulled the pump out the seals all looked good there is some damage from the previous pump on the assembly itself ordering a new sump motor and drain pump; ordrng 1 W11416363 (Pump) and 1 W11497943 (Drain pump)
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Seven Hills, Ohio 44131
Corina H
Job Details:
05/19/2021
CC that the lower oven is not working. Confirmed. Checked the thermal fuse on the lower oven open. Will need a new fuse. ; ordrng 1 WP3196548 (Thermal fuse)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Rocky River, Ohio 44116
Gabriel P
Job Details:
05/19/2021
Temperature was 16 degrees on freezer not to cold but there was frost on evaporator and defrost is working did not feel enough air going to fridge call bj senior tech he said it may not be running longer had me check few things it will need control and thermistor and fan ; ordrng 1 W11190849 (Control) and 1 WPW10384183 (Thermister) and 1 WP2315549 (Fan)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Seven Hills, Ohio 44131
Corina H
Job Details:
05/19/2021
"CC that the unit does not turn on. Ran diag f6e2 Communication Error: UI Cannot Hear ACU, ran test 1 main control has 120 volts, led light is flashing. Has the dc volt. Will need a main control and ui; ordrng 1 W11170706 (Control) and 1 W11112656 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Brooklyn, Ohio 44144
David R
Job Details:
05/19/2021
"Cc ice on back wall, FZ making noise, door has been closed. Today fan has stopped working, defrost issue as well. Also ice buildup under evap tray as well. S38253 covers part for tube drain. Checked and getting voltage to fan. Customer paid SVC, do not order parts ; ordrng 1 WPW10464673 (FZ fan) and 1 WPW10383615 (Thermistor) and 1 W11190084 (Tube drain), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pepper Pike, Ohio 44124
Jason N
Job Details:
05/19/2021
"Cc unit not adding hot water.Ran diagnostics, no codes stored. Ran auto test, unit valves functioning properly, both hot and cold are flowing into unit. Ran normal wash test, water temperature in tub reaching 80 degrees on hot setting. Called wp techline, Joel, normal operation, units will not achieve a true hot setting, will always mix with cold water. No true measurable water temperature for any setting. Unit is working as designed."
We serviced a
MAYTAG WALL OVEN
Model CWG3100AAE29
Near Beachwood, Ohio 44122
Jason N
Job Details:
05/19/2021
"Cc unit oven not workingRan bake test, ignitor not glowing. Checked voltage into ignitor on bake, good at 122v. Unit needs bake ignitor. Replaced using truck stock. Ran bake test to 300 degrees. Good ignition and preheat. Op test good.; used 1 12400035 (IGNITER) from stock"
