We serviced a
WHIRLPOOL REFRIDGERATOR
Model GB2FHDXWQ02
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/29/2017
Found duck bill failed. Removed and installed drain kit. Cleared line and ice. Op test ok. , Job Cmpltd,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Maple Heights, OH 44137
Chad P.
Job Details: 03/29/2017
Ran service test mode and calibration. Operation and sounds normal. Inspected drive system. Op test ok. , Job Cmpltd
We serviced a
WHIRLPOOL HOOD
Model vlo555@hotmail.com
Near Seven Hills, OH 44131
Brian B
Job Details: 03/29/2017
Replaced fan switch. Tested unit. Optest ok., Job Cmpltd, saved tckt [SdLink\288947c.png], O-emld tckt [SdLink\288947
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL0
Near Westlake, OH 44145
Brian B
Job Details: 03/29/2017
CC that the d/w is not washing the top rack. Found the chopper blade is broken. Replaced chopper blade from t/s. Ran a cycle test, optest ok
We serviced a
WHIRLPOOL WALL OVEN
Model GBD307PRY01
Near Westlake, OH 44145
Brian B
Job Details: 03/29/2017
Replaced parts listed. Brought back the core for return. Optest ok. ,
We serviced a
WHIRLPOOL RANGE
Model JBP66W0B4WW
Near Bay Village, OH 44140
Brian B
Job Details: 03/29/2017
CC that the unit is dead. Removed the back cover and checked the terminal block. Found that L1 was loose. Tighten the wire. Getting correct voltage.optest ok. , Job Cmpltd
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lakewood, OH 44107
Brian B
Job Details: 03/29/2017
CC that the unit is making a rumble noise. Found the drum rollers were worn down. Replaced the drum rollers from t/s. Ran cycle test, optest ok. , used 2 WPW10314173 (SUPPORT ROLLER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Cleveland, OH 44108
Brian B
Job Details: 03/29/2017
Checked freezer evap. Frosted all the way down. Does not appear to be a sealed system issue. FF evap completely iced up. Used steamer to clear ice and drain. Replaced thermister harness. Used foil tape and tie wrap to secure to suction line. Optest ok., Job Cmpltd,
We serviced a
MAYTAG MICRO OVEN
Model MMV5208WQ1
Near Middleburg Heights, OH 44130
Paul H.
Job Details: 03/29/2017
Unit has transformer hum, needs HV transformer, ordering, , ordrng 1 W10847064 (transformr),
We serviced a
MAYTAG DRYER
Model MEDB200VQ0
Near Cleveland, OH 44103
Dan H
Job Details: 03/29/2017
Customer complaint that unit is making a loud squeaking noise, confirmed, found idler pulley worn out, unit needs new idler pulley, installed new idler pulley, op test good , used 1 279640 (PULLEY-IDLER21.10) from stock,Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBBL03
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 03/29/2017
The lights are receiving 8-9v dc unit needs new led lights , ordrng 1 W10623956 (module),
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 03/29/2017
Customer has the fridge set to the highest coldest setting freezer is 0° fridge is 40° I took the back panel off of the evaporator evaporator was clean and has excellent airflow from the freezer to the fridge needs a new thermostat, ordrng 1 W10866230 (THEROSTAT)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS00
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/29/2017
Found door seals rotting and main control dropping oower to interface. Needs both replacd. Advised cust it is best to do at the same time. Two job count. Built in unit.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS0
Near Parma, OH 44134
Chad P.
Job Details: 03/29/2017
Found wheels incorrect for unit. Mismatched. Also, some hace excessive play. Needs wheels for lower rack replaced.
We serviced a
GE REFRIGERATOR
Model GSH25JSXBSS
Near Maple Heights, OH 44137
Chad P.
Job Details: 03/29/2017
Found defrost heater open. Needs replaced. Please on cancelation list for install appt. , ordrng 1 WR51X10055 (heater,defrost),
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHEXSQ01
Near Geneva, OH 44041
Eric M.
Job Details: 03/29/2017
Found evap fan motor open. 120 v to motor. Needs evap fan motor and openings to fresh food compartment cleared of ice. ATTEN GREG: please order from v&v mentor. For next day to geneva DOWN FRIDGE , ordrng 1 WP2315539 (motor-evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $295.25 Check # 771, schdld next appmnt for 3/31 FRI !,
We serviced a
WHIRLPOOL RANGE
Model RBD275PRB00
Near Shaker Heights, OH 44120
Chad P.
Job Details: 03/29/2017
Cc that units display went out and oven was not resoonding. Cust unable to cancel after this happened. Found trans on control failing. Needs control replaced. Unit did stored key pad fault but this was do to it being pushed several times when the display dropped. ,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near MENTOR ON THE, OH 44060
Gail V.
Job Details: 03/29/2017
Top rh corner dented and ui cracked, needs outer door and ui replaced., ordrng 1 W10839793 (NAMEPLATE) and 1 W10901498 (OUTER DOOR) and 1 W10903576 (USER INTERFACE), schdld next appmnt for 4/3 MON !,
We serviced a
WHIRLPOOL COOKTOP
Model KECT365XAL0
Near Beachwood, OH 44122
Chad P.
Job Details: 03/29/2017
Documented cooktop damage. Parts no longer available. Est. 25 yrs old. ,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB1
Near Troy Township, OH 44234
Robert A.
Job Details: 03/29/2017
Installed ui and control, programmed, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABB4
Near Brooklyn Heights, OH 44131
Brian B
Job Details: 03/29/2017
CC that the d/w is not advancing. Removed panel. Found machine filling main wash pump not running. Checked voltage on control 15 volts, should be 120 volts. Ohmed out wash pump motor, opened. Will need new sump and control.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE2
Near Ravenna, OH 44266
Robert A.
Job Details: 03/29/2017
Installed float asm, ran unit, good, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Chardon, OH 44024
Eric M.
Job Details: 03/29/2017
Replaced user interface and wire, ran thru svc test iaw tech sheet, passed, optest good., Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Chagrin Falls, OH 44022
Eric M.
Job Details: 03/28/2017
Comp ice maker made one batch of ice, then no more after that, no complaint of any leaking, not sure where that comp came fm. Force cycled ice maker, no water flow thru the fill tube, disconnected the waterline at the bottom of door, force cycled ice maker again, had water flow, have frozen fill tube. Put into svc test 19, checked for voltage going to fill tube heater, good voltage, checked continuity of the fill tube heater, showing open, needs fill tube replaced. Cust not available until 4/4 and needs appt after 12:30 pm. ., ordrng 1 W10816479 (TUBE - FILL), schdld next appmnt for 4/4 TUE 1-4 [***],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Beachwood, OH 44122
Dan H
Job Details: 03/28/2017
Customer complaint that doors are uneven, leveled unit, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS07
Near Beachwood, OH 44122
Dan H
Job Details: 03/28/2017
Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator , Job Cmpltd,
We serviced a
KITCHENAID COOK TOP
Model KGCK366VSS01
Near Beachwood, OH 44122
Dan H
Job Details: 03/28/2017
Customer complaint that left rear and center burner are not lighting, center burner is lighting, found left rear burner not arcing, reset ignitor connection, burner lit, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPQ5
Near Beachwood, OH 44122
Dan H
Job Details: 03/28/2017
Container was received damaged(see pics), tracks are bent on new part, need to reorder, ordrng 1 WPW10451276 (CONTAINER), schdld next appmnt for 4/3 MON !,
We serviced a
GE REFRIGERATOR
Model GSHS9NGYBCSS
Near Mentor, OH 44060
Dan H
Job Details: 03/28/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 40 degrees, evaporator fan is running, compressor and condenser fan are running, found evaporator frozen solid, defrost heater is good, bimetal is closed, unit needs new main control, ordrng 1 WR55X10956 (control board asm196.27), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/3 MON !,
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Mentor, OH 44060
Dan H
Job Details: 03/28/2017
Installed new gearcase, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Chardon Township, OH 44024
Arthur V
Job Details: 03/28/2017
Replaced door seal using high temp adhesive. Op test good. Advised 24 hrs for cure time. , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Mentor, OH 44060
Arthur V
Job Details: 03/28/2017
Replaced control per service pointer. Op test good unit started. All fans etc running. , Job Cmpltd,
We serviced a
WHIRLPOOL WHIRLPOOL
Model WFE515S0EW0
Near Edgewood, OH 44004
Arthur V
Job Details: 03/28/2017
Cust complaint unit smelling bad like wires burning after the first time she used it. Installed cord and set oven for 350. Unit came on on reached temp. Inspected all wiring op test good. No signs of arcing or shorting of any wires. --- let unit cycle at 450 deg for 15 min. Smell is burning off off new elements etc. unit is operating properly also ran broiler and that worked ok also. Op test good , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVBL10
Near Chester Township, OH 44026
Eric M.
Job Details: 03/28/2017
Comp ice build up on fz floor. Clogged drain. Pulled unit out on floor mat. Installed drain tube, cleared clogged drain, optest good., used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH4
Near Kirtland, OH 44094
Eric M.
Job Details: 03/28/2017
Comp after the water line was installed by the installers, leaks into the basement. It is not the dishwasher leaking, it is the hot and cold supply lines under the sink that are leaking fm when the installers were putting the dishwasher supply line in, but that is not the source of the leak. The cust is going to need either the Best Buy installers to correct the issue, or better yet, a licensed plumber. This is where the cust needed to be contacted prior to going out to get further information, which could have saved a trip., Job Cmpltd, saved tckt [SdLink
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017AS4
Near Mentor, OH 44060
Eric M.
Job Details: 03/28/2017
Replaced control board and bulb. Optest good. Called wptl, spoke to ed (sr#: 7718668955), he said the usual cause is either using an incandescent or fluorescent bulb which will cause the control board to fail, but more than likely it is caused by triac 7104 shorting out, and the correct repair is to keep replacing the control board as we have done. Have the old board to return as core., Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBWH03
Near Mentor, OH 44060
Eric M.
Job Details: 03/28/2017
Comp that the lh crisper drawer front broke off, and will not dospense ice, needs crisper drawer and front replaced. Put into svc test iaw tech sheet, ran test 9, no response fm the ice dispenser pad, water dispenser pad operating. Swapped the plug fm the water pad on control board to the the ice dispenser, dispenses ice. Needs ice dispenser pad replaced. Quoted $108 labor. Cust also requested white touch up paint., ordrng 1 72017 (PAINT - TOUCH UP - WHITE 720) and 1 W10919809 (PAN - CRISPER 5299) and 1 WPW10346924 (PAD - ICE 10457) and 1 WPW10550026 (PAN - FRONT 3043), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/3 MON !,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH0
Near Mentor, OH 44060
Eric M.
Job Details: 03/28/2017
Comp end caps on top rack rails came off, balll bearings fell out of rails, and lower rack wheels fell off 2 of the rollers. Needs upper rack rails and and lower rack roller assys replaced. Quoted $138 labor., ordrng 1 W11048934 (TRACK (LH) 5582) and 1 W11048936 (TRACK (RH) 5582) and 4 WPW10195417 (WHEEL ASSY 3016)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt or MOn
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHGXMQ10
Near Aurora, OH 44202
Robert A.
Job Details: 03/28/2017
Installed cond fan, op test ok, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd, s
We serviced a
WHIRLPOOL WASHER
Model WTW8800YW0
Near Aurora, OH 44202
Robert A.
Job Details: 03/28/2017
Found bearings loud, ran diagnostics, no codes, needs bearing kit, replaced, ran diagnostic cycle, op test ok, used 1 W10435302 (BEARING105.51) from stock, , Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GSH25JGDBCC
Near Cleveland, OH 44139
Robert A.
Job Details: 03/28/2017
Installed heater, evap lightly frosted, op test ok, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMS02
Near Solon, OH 44139
Robert A.
Job Details: 03/28/2017
Found i/m stuck at 6oclock, optics flashing 2x, needs i/m and optics, ordrng 1 2198597 (icemaker assy154.45) and 1 W10757851 (cntrl-elec173.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $471.34 Check # 4376, schdld next appmnt for 4/3 MON !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW05
Near MENTOR ON THE, OH 44060
Eric M.
Job Details: 03/28/2017
Comp that an unknown substance, which cust said was sticky and appeared to be the food safe lubricant that is applied to the rails of the drawer to allow it to slide smoothly. Cust said they were unable to remove it, i removed the excess with a dry paper towel from the inside of the drawer and from the rails. Tightened the fz door handle at customer's request., Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Warrensville Heights, OH 44128
Robert A.
Job Details: 03/28/2017
Found unit had moved off concrete step and was off bal, tub ring caught in back, not allowing tub to move, reset, Ran diagnostics, no codes, watched cycle, good, found hot and cold reversed, corrected, ran spin cycle, bearings loud, needs bearing kit, lid hinges broken, unable to get bolts out, needs lid, pins and hinges, ordrng 1 W10435302 (bearing KIT) and 1 W10842924 (LID) and 4 WPW10442074 (SCREWS)s and 1 WPW10544328 (PIN) and 1 WPW10544329 (PIN), schdld next appmnt for 4/5 WED ! [***],
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Amherst, OH 44001
Paul H.
Job Details: 03/28/2017
Ran diagnostics, f0e5 off balance load, f9e2 water ring, f3e1 pressure system, cleared all, unit fits pointer for raising feet W10828881, raised unit to max height, checked pressure hose, no debris, ran test 51, all functions tested apssed, op test ok., Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Elyria, OH 44035
Paul H.
Job Details: 03/28/2017
Unit would not power up, checked under sink for plug, not plugged in all the way, rectified, started a test cycle, op test ok., Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Sheffield, OH 44054
Paul H.
Job Details: 03/28/2017
Replaced main control, ran calibration and test, op test ok., Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near North Ridgeville, OH 44039
Paul H.
Job Details: 03/28/2017
CC of grinding noise, fits pointer W10828881, raised unit to max height, ran diagnostics, f0e5 off balance load, cleared, ran auto test, all functions tested pass, op test ok., Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near North Ridgeville, OH 44039
Paul H.
Job Details: 03/28/2017
Replaced ice maker, cycled and filled, op test ok, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYSA
Near North Ridgeville, OH 44039
Paul H.
Job Details: 03/28/2017
Checked unit, not powering up, checked power to board, none, checked junction box for power, none, checked plug under sink, not plugged in all the way, corrected, unit functioning now, op test ok., Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS4
Near Columbia Township, OH 44028
Paul H.
Job Details: 03/28/2017
Replaced console, tested all pads, pads and LEDs all respond accordingly, op test ok., Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Mentor, OH 44060
Dan H
Job Details: 03/28/2017
Installed new gearcase, op test good , Job Cmpltd,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS1
Near Saybrook Township, OH 44004
Arthur V
Job Details: 03/28/2017
Found unit drawing 5.67 amps under load. Needs mag tube and diode , ordrng 1 W10818686 (magnetron) and 1 WPW10575765 (diode), saved tck,schd next appt.Fri!
We serviced a
AMANA RANGE
Model ACR4303MFW0
Near Westlake, OH 44145
Brian B
Job Details: 03/28/2017
F3 fault code on display.. removed sensor. Ohmed out, open.. replaced sensor sent to customer. Tested oven.. optest ok., Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near North Olmsted, OH 44070
Brian B
Job Details: 03/28/2017
CC that the water is not dispensing out strong. Found the saddle valve was not open all the way. Advised cust to have plumber install an inline valve to get better pressure to refrigerator..Optest ok., Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDL03IVBL0
Near North Ridgeville, OH 44039
Brian B
Job Details: 03/28/2017
CC that the d/w is not washing the dishes. Found the chopper blade was broke. Replaced the chopper blade from t/s. Ran cycle test, optest ok. , used 1 W10083957V (CHOPPER 2615) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Westlake, OH 44145
Brian B
Job Details: 03/28/2017
Replaced the gearcase. Ran calibration test, cycle test and optest ok. , Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near Westlake, OH 44145
Brian B
Job Details: 03/28/2017
Replaced parts listed. Ran cycle test, optest ok., Job Cmpltd
We serviced a
GE WASHER
Model GLWN2800D2WS
Near Rocky River, OH 44116
Brian B
Job Details: 03/28/2017
CC that the unit is not fill up with hot water and not draining. Ohmed out the water valve, is correct. Found there is a slow cold valve that turns on the when the hot valve turns on. Water valve is working correctly. The drain pump is working correctly. Optest ok. , Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Willowick, OH 44095
Jeff M
Job Details: 03/28/2017
Installed new part unit op tested good , Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS0
Near Brecksville, OH 44141
Jeff M
Job Details: 03/28/2017
Installed new part unit op tested good ,
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Parma, OH 44129
Jeff M
Job Details: 03/28/2017
Installed new part unit op tested good , Job Cmpltd
We serviced a
KITCHENAID WALL OVEN
Model KEBC207KSS03
Near Walton Hills, OH 44146
Jeff M
Job Details: 03/28/2017
Thermal safety fuse located in the rear of the oven is open I tested from the control found that the safety fuse is open needs a new safety fuse, ordrng 1 WP9759242 (T FUSE)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM
Near South Euclid, OH 44121
Jeff M
Job Details: 03/28/2017
User interface is receiving power but as you press the button the display lights up and then goes out. Unit needs a main control , ordrng 1 WPW10312695 (MAIN CONTROL),
We serviced a
AMANA DRYER
Model NED4655EW1
Near WARRENSVL HTS, OH 44128
Jeff M
Job Details: 03/28/2017
The unit will not turn on. All the fuses tested good timer is receiving power the timer is also providing power to the motor. I found the start winding is open. Unit needs a motor the fan is damaged and will most likely break when removing it from the motor, ordrng 1 279827 (motor!dryer) and 1 WP694089 (FAN),
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HHAXVB01
Near Lyndhurst, OH 44124
Jeff M
Job Details: 03/28/2017
Customer has used very little to no ice since my last visit. The icemaker is not made any ice. Optics tested good it needs a anew ice maker, used 1 2198597 (ICE MAKER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Avon Lake, OH 44012
Paul H.
Job Details: 03/28/2017
Initial problem was a jam in ice maker, cleared, cycled unit multiple times, could get water to flow, valve is actuating, fill tube heater has failed, unit fits pointer W10787876A, needs heater kit per pointer, ordrng 1 W10816479 (fitting 66.14),
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CZ1
Near Wellington, OH 44090
Paul H.
Job Details: 03/28/2017
Attempted to heat a mug of water, not heating, 6amp current draw, checkec transformer, diode, and cap, all check good, needs a magnetron, ordrng 1 W10818686 (magnetron),
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL0
Near Olmsted Township, OH 44138
Brian B
Job Details: 03/28/2017
CC that the d/w is dead. Removed front panel, found wire harness was pulled out of the solder joint of UI. Will also need 2 front trim plate fasteners Office to order parts. , ordrng 2 WPW10503548 (FASTENERS)s and 1 WPW10537334 (PANEL-CNTL)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXWH8
Near Westlake, OH 44145
Brian B
Job Details: 03/28/2017
CC that the unit bottom rack wheels are falling off. Parts to the cust was for the upper rack. Need the lower rack wheels. Found the track wheels are coming off. Office to order parts. Cust can install parts, no return visit., ordrng 4 W10195416V (TRACK WHEELS)s
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Rocky River, OH 44116
Brian B
Job Details: 03/28/2017
CC that the unit is dead. Checked for votlage at the outlet, 120v. Checked votlage on control, 120v. Checked for votlage on pin 1 and 3 to UI 5dcv, present. Will need new UI. Office to order part. , ordrng 1 W10861510 (UI CONSOLE),
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXA00
Near Russell Center, OH 44072
Robert A.
Job Details: 03/28/2017
Installed ui, reset connections, op test ok, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Madison, OH 44057
Eric M.
Job Details: 03/28/2017
Comp ice dispenser motor works intermittently, has tripped the household breaker on occasion. Removed dispenser motor, found water intrusion into the motor, the motor will not turn, motor shaft for coupler rusted, checked for power to motor, getting power when door switch closed and paddle pressed, needs motor, seal retainer clip, seal, and shaft replaced., ordrng 1 W10822606 (MOTOR - DISPENSER) and 1 W10847834 (CLIP - SEAL RETAINER) and 1 WP2198628 (SEAL) and 1 WPW10347114 (SHAFT), saved tckt [SdLink\289120a.png], chd next apt.Fri !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE02
Near Euclid, OH 44117
Dan H
Job Details: 03/28/2017
Customer complaint that unit is not making ice and freezer section is not cooling properly, fresh food section temperature at 49 degrees, freezer section temperature at 50 degrees, found a leak in fresh food section evaporator cap tube, recovered refrigerant, repaired leak, installed new filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator , Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Chagrin Falls, OH 44022
Eric M.
Job Details: 03/28/2017
Comp does not spray water. Init svc test iaw tech sheet, no faults, ran auto test, wash pump not running, found wash pump disconnected, connected wash pump, ran svc test again, ng, verified power going to wash pump, needs pump/motor assy replaced., ordrng 1 WPW10591570 (PUMP/MOTOR ASSY), schdld next appmnt for 3/31 FRI !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Aurora, OH 44202
Eric M.
Job Details: 03/28/2017
We serviced a
WHIRLPOOL RANGE
Model WFG231LVS0
Near Cleveland, OH 44104
Dan H
Job Details: 03/27/2017
Installed new ignitor, op test good , Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JES8850CAB00
Near Bedford, OH 44146
Eric M.
Job Details: 03/27/2017
Comp broiler, fan, and end of timer not working properly, not loud enough. The timer did beep at the end of the timer, but is no longer loud enough for the customer, the display is a little dim on the rh side. Set to convection bake, convection fan is running. Started a broil cycle, broiler not getting hot, but the cooling fan is running. Measured resistance of the broil element, good, hooked up the bake element wires to the broil element, set to bake, broil element is hot, so it is not an issue with the broil element, it is good. Erc not supplying power to broil element., ordrng 1 WP8507P226-60 (ERC), schdld next appmnt for 3/31 FRI !,
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Garrettsville, OH 44231
Robert A.
Job Details: 03/27/2017
Checked outlet, good, installed drain pump and control, ran diagnostic cycle, op test ok, Job Cmpltd,
We serviced a
ADMIRAL DRYER
Model AGD4675YQ3
Near Cleveland, OH 44102
Dan H
Job Details: 03/27/2017
Customer complaint that unit is making loud thumping noise, confirmed, Found rollers worn out, unit needs new rollers, installed new rollers, op test good ,
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, OH 44111
Dan H
Job Details: 03/27/2017
Customer complaint that unit is not spinning, ran diagnostics found f5e1( lid switch fault) and f0e2(oversuds condition), Ran manual test cycle, lid locks and unlocks, ran high speed spin, unit spins, ran heavy agitate, unit shifted to agitate, ran drain and spin cycle, lid locked, unit spun, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS1
Near Cleveland, OH 44111
Dan H
Job Details: 03/27/2017
Customer complaint that unit will not start just flashes door open error, confirmed, unit needs new door cams and switches, installed new door cams and switches, op test good , Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model MMV4205FZ0
Near Mentor, OH 44060
Arthur V
Job Details: 03/27/2017
Replaced turntable motor and roller for plate. No more noise. Op test good , Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22ECMS00
Near Pepper Pike, OH 44124
Eric M.
Job Details: 03/27/2017
Replaced ff door gaskets, heated up with hair dryer to remove wrinkles in gaskets, optest good., Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF0
Near Ravenna, OH 44266
Robert A.
Job Details: 03/27/2017
nstalled i/m, cycled, op test ok, Job Cmpltd,
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS277SSS00
Near Ravenna, OH 44266
Robert A.
Job Details: 03/27/2017
Installed t stat, tested both ovens, op test ok, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Cleveland, OH 44111
Brian B
Job Details: 03/27/2017
Ran diag. F8E1. No fill , long fill. Found drain hose laying on floor. Water sypons out. Installed drain hose into laundry tub.. ran calibration and auto test. Optest ok., Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS03
Near Cleveland, OH 44135
Brian B
Job Details: 03/27/2017
CC showed pop, pic sent. CC that the unit keeps tripping the breaker. Put a watt meter on the outlet, heated oven up to 450*. Everytime the ignitor lights the amps would jump to 8.05 amps. Replaced the ignitor from t/s.tested oven.. optest ok., used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near North Olmsted, OH 44070
Brian B
Job Details: 03/27/2017
Replaced parts listed. Ran a calibration test, optest ok., Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Brook Park, OH 44142
Dan H
Job Details: 03/27/2017
Customer complaint that wash temp button is not working and unit is not starting,, found lock tab in switch broken off causing button to fall off of mounts and into console, unit needs new wash temperature switch, found unit will start when coin slot is bypassed, unit will not start using coins, found lever on coin slide not hitting switch, unit needs new coin slide, ordrng 1 WPW10285512 (SWITCH) and 1 WPW10547316 (COIN SLIDE), schdld next appmnt for 3/31 FRI !,
We serviced a
FRIGIDAIRE RANGE
Model FGGF3032MFG
Near Avon Lake, OH 44012
Brian B
Job Details: 03/27/2017
Replaced the ignitor harness. Optest ok. , used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC4258W0
Near North Olmsted, OH 44070
Brian B
Job Details: 03/27/2017
CC that the unit was leaking water. Ran diag. No codes. Ran calibratiom, auto test and optest ok. Advised cust to only use 1-2 tablespoons of laundry detergent. , Job Cmpltd
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Beachwood, OH 44122
Eric M.
Job Details: 03/27/2017
Comp door will not latch. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with a solid metal vent. Found the door latch is a little stiff, but when the door is close by where the latch is, it closes absolutely fine with no issue, and after time it will get easier to close. Ran unit thru svc test, all tests passed, optest good. Gave cust phone number to dryer vent wizard to have a proper vent installed., Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model PAV3300AWW
Near Cleveland, OH 44135
Brian B
Job Details: 03/27/2017
Leveled the machine. Ran a spin and drain cycle, Optest ok., Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS17
Near Mayfield Heights, OH 44124
Eric M.
Job Details: 03/27/2017
Comp water not stopping when dispensing water fm dispenser, had advised cust to run a few pitchers of water thru dispenser prior to leaving on my prior visit, instead she just tried to fill one small cup of water. Found air bubbles in line, ran dispenser thru a few pitches of water, air bubbles gone, no more leaking fm dispenser, optest good., Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW1
Near Independence, OH 44131
Chad P.
Job Details: 03/27/2017
Installed parts listed. Op test ok. , Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brimfield, OH 44240
Robert A.
Job Details: 03/27/2017
Installed control, ran recall, good, started normal wash, good, op test ok, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Parma, OH 44130
Chad P.
Job Details: 03/27/2017
Installed drain hose. Op test ok. , Job Cmpltd
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Brook Park, OH 44142
Chad P.
Job Details: 03/27/2017
Installed motor and blower. Op test no good. Found wire shorted to heat intake. Corrected wiring. Op test ok.
We serviced a
GE RANGE
Model JBS55S0M2SS
Near Broadview Heights, OH 44147
Chad P.
Job Details: 03/27/2017
Installed element. Op test ok. ,