Near Cleveland, OH 44128
Corey L.
Job Details:
06/17/2019
REFRIGERATOR AMANA ASD2625KEW "Customer complaint refrigerator is not cooling, confirmed, found compressor seized, verbally quoted, customer does not need quote, will be purchasing new; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Near Strongsville, OH 44149
David R
Job Details:
06/17/2019
WASHER MAYTAG MVWB835DW1 "Cc of user interface not allowing options to be pressed, intermittent, sometimes works and sometimes doesn’t. Unplugged unit. Checked power, good. Followed steps for UI, harness checks good. Control LED is flashing and checks good. Will need UI. Custome
Near Cleveland, OH 44102
Corina B
Job Details:
06/17/2019
DRYER MAYTAG MGDC215EW2 "CC that the timer does not advances. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Turned dryer on for 10 minutes did not advance. Checked outside vent, cleared lint. From the vent. Replaced the timer. Optest
Near Cleveland, OH 44102
Corina B
Job Details:
06/17/2019
WASHER WHIRLPOOL WFW9050XW00 CC that the unit takes a long time to drain. checked the drain trap clogged with plastic bags. Cleaned out trap. Started a rinse and spin. Optest ok.
Near Cleveland Heights, OH 44112
Corey L.
Job Details:
06/17/2019
WASHER MAYTAG MVWB765FW0 "Installed parts listed, op test good"
Near Roaming Shores, OH 44085
Joe O
Job Details:
06/17/2019
REFRIGERATOR MAYTAG MSF25C2EXW00 Cc: leakingFound ice chute broken and warm air melting frost buildupNeeds ice door kit and leverCustomer does not want to repair at this time
Near Chester Township, OH 44026
Jason N
Job Details:
06/17/2019
REFRIGERATOR WHIRLPOOL KSSS42QHT00 "Could not install listed dispense parts. Water line would not pull through door, degraded plastic"
Near Garrettsville, OH 44231
Brian M
Job Details:
06/17/2019
WASHER WHIRLPOOL WTW8600YW "Cc unit grinding Found bearings to be loud Started to replace using truck stock Bearings do not fit shaft Called and spoke to SM and TG TG advised to order tub Asm ; ordrng 1 W10381078 (outer tub), used 1 W10435302 (BEARING) from stock"
Near Painesville Township, OH 44077
Jeff M
Job Details:
06/14/2019
WASHER GE WBSR3140G2WW "The plastic knob is worn out needs replaced; ordrng 1 WH01X10310 (knob asm control), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Pepper Pike, OH 44124
Joe O
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KSCS25FVBL02 "Cc: ice buildup in freezer And slow ice productionFound ice maker full of water and fill cup completely frozen with water and ice everywhere around the ice maker on the fill sideFound fill tube frozen to ice fill cup and water valve seepingNeeds water va
Near Newbury Township, OH 44065
Joe O
Job Details:
06/14/2019
DISHWASHER GE GDT580SMF5ES Cc: not washingRan test cycleFound sump receiving power but not powering onNeeds wash pump and harness; ordrng 1 WD49X23781 (p2a wash pump/harnes)
Near Madison, OH 44057
Joe O
Job Details:
06/14/2019
DRYER GE GTX22EASK0WW "Cc: timer just spinning/ unit won’t startFound timer knob cracked and shaft of timer worn outNeeds timer and knob; ordrng 1 WE03X25285 (knob main asm735) and 1 WE04X25280 (timer6498), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44132
Corina B
Job Details:
06/14/2019
REFRIGERATOR MAYTAG MRT118FFFH01 CC that the door is scrapping. Tried adjusting the door still scrapping. The liner is separating from the door. Will need a new door and roller. Office to order parts. ; ordrng 1 LW10680726 (dor-fip) and 1 W11096015 (roller-cab)
Near Ravenna, OH 44266
Brian M
Job Details:
06/14/2019
WASHER MAYTAG MVWB835DW0 Installed lid lock and control Ran auto test and calibration OP TEST OK
Near Ravenna, OH 44266
Brian M
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Cc of unit no keeping good temps Found evap covered in frost Ran forced defrost and heater kicked on Needs control board Cleared the rest of ice build up replaced using truck stock OP TEST OK ; used 1 WPW10503278 (CONTROL 15677) from stock
Near Painesville, OH 44077
Jeff M
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Freezer door would not open I did not want to force it and break it. He’s going to shut the machine down and let it unthaw. And calls if he needs any further assistance
Near Ravenna, OH 44266
Brian M
Job Details:
06/14/2019
FREEZER MAYTAG MBF1958FEZ01 Cc no cool and oil on floor Found temps in the 60s pulled unit away from the wall found oil on the floor around the drain pan area. Removed cover found oil in the drain pan and in drain tube Needs compressor evap and drier ; ordrng 1 W10507884 (compressor
Near Brimfield Township, OH 44240
Brian M
Job Details:
06/14/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Dishwasher was at customer home and I already diagnosed it Needs tub assembly ; ordrng 1 WPW10681507 (tub-dishwr)
Near University Heights, OH 44118
Joe O
Job Details:
06/14/2019
RANGE WHIRLPOOL WEG730H0DS0 Installed door glassOp test ok
Near Kent, OH 44240
Brian M
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Cc of no ice Has to force ice bin out would not come out Ran water valve test to ice maker Ice maker filled Ran ice maker test ice maker got stuck on step 1 will not rotate Needs ice maker and needs shelf( cracked shelf when trying to pull out the ice bin
Near WARRENSVL HTS, OH 44128
Joe O
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Installed listed partsOp test ok
Near Concord Township, OH 44077
Arthur V
Job Details:
06/14/2019
WALL OVEN/MICRO GE JT3800SH2SS Installed bridge bd no good. Called techline Unit needs MAIN MACHINE BD Techsheet is under microwave which needs to be removed to get to it. Two men needed —-Customer to call when part arrives. Will reschedule after customer gets part . ; ordrng 1 WB
Near Chagrin Falls, OH 44022
Joe O
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL KBBL206EPA01 "Cc: frost buildup in freezerFound freezer temp set to 3 and ff temp set at 41Actual temps in unit, freezer was at 7 and ff was at 44Found door gasket to have a gap allowing for warm air to enter unitSteamed door gasketOp test ok"
Near Newbury Township, OH 44065
Joe O
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed drain tubeOp test ok
Near Painesville, OH 44077
Arthur V
Job Details:
06/14/2019
WASHER MAYTAG MVWB835DW0 Upon arrival getting 4 error codes f0e5 off balance load. F7e8 locked rotor. F7e8 motor stator over temp. F7e2 motor drive module over temp. Cleared codes and ran thru many tests. All passed. Ran a service verification cycle and all functions passed C
Near Roaming Shores, OH 44084
Arthur V
Job Details:
06/14/2019
REFRIGERATOR MAYTAG MFI2569VEM0 "Found fill tube assy torn and leaking. Needs fill tube assy. ; ordrng 1 67006317 (tube-water), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Grafton, OH 44044
David R
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Cc of dispenser. Could hear valve working. Took out dispenser and put bypass in, started working. Put the filter back in and dispenser was working. Could of just been air in line and not all the way to dispenser. Op test ok"
Near Columbia Township, OH 44028
David R
Job Details:
06/14/2019
WASHER MAYTAG MVWB865GW0 Replaced console and control. Ran load size calibration and service mode. All components tested fine. Before leaving had customer put load in to run. Good. Op test ok.
Near Westlake, OH 44145
Corina B
Job Details:
06/14/2019
WASHER WHIRLPOOL WTW5000DW2 "Replaced the gearcase, shifter, cam, motor, capacitor and belt. Ran a calibration. Started a normal cycle and a drain and spin. Optest ok"
Near Shaker Heights, OH 44122
Corey L.
Job Details:
06/14/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Customer complaint dishwasher track broke, confirmed right slide failed, also right adjuster broken, found adjuster WPW10546503 on truck plus surplus, quoted to replace, ok replaced, op test good"
Near Chardon Township, OH 44024
Dan H
Job Details:
06/14/2019
WASHER MAYTAG MVWB765FW0 "Installed new control, op test good"
Near Willoughby, OH 44094
Dan H
Job Details:
06/14/2019
COOK TOP WHIRLPOOL KECC604BBL00 "Customer complaint that cooktop is not working, confirmed, found breaker tripped, reset, power restored, elements are working, unit is operating as designed"
Near Mayfield, OH 44143
Dan H
Job Details:
06/14/2019
DRYER ADMIRAL AGD4475TQ1 "Customer complaint that unit is taking too long to dry, found a birds nest inside outside vent, cleared, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they
Near Ravenna, OH 44266
Brian M
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL MHW6000XW1 Cc of no drain and boot leaks Found drain stuffed with debris cleared drain and installed customer supplied bellow Ran auto test OP TEST OK
Near Geneva Township, OH 44041
Arthur V
Job Details:
06/14/2019
DRYER WHIRLPOOL WED4815EW1 Found broken belt. Replaced with truck stock. Op test good. ; used 1 341241XXX (XXXDO NOT RESTOCKXXX) from stock
Near Mantua, OH 44255
Dan H
Job Details:
06/14/2019
DISHWASHER WHIRLPOOL KDFE104DBL3 "Customer complaint that unit is no spraying water and unit is not heating, started normal wash cycle, unit filled and began washing, ran diagnostics found f7e1(heater fault) error code, unit ran test cycle, heater is working, unit needs new control,
Near Oakwood Village, OH 44146
Corey L.
Job Details:
06/14/2019
RANGE WHIRLPOOL WEC310S0FW3 "Customer complaint oven not working, confirmed, power to control is good, control failed, customer is working in getting a copy of pop, found pop through entitlement for today ; schdld next appmnt for 6/18 TUE !"
Near Kent, OH 44240
Brian M
Job Details:
06/14/2019
REFRIGERATOR MAYTAG MFT2776DEM00 Cc of no cool in freezer Found temps to be 55 in freezer and 41 in fridge Removed evap covers and found RC evap to nicely frosted and FC evap to have not frost pattern Ran test 4 and both evaps frosted up nicely as they should Checked thermistor readings
Near Concord Township, OH 44077
Jason N
Job Details:
06/14/2019
WALL OVEN/MICRO GE JT3800SH2SS "Installed listed bridge board. Op test no good, thermal sensor fault still present.Art called Ge techline, Tyler said main appliance board would need replaced as the sensor sends information to that board. ; saved tckt"
Near Mentor, OH 44060
Jason N
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Cc freezer not coolingTemped freezer section, read 36 degrees, ff temp at 52 degrees. Removed back freezer panel, found ice ball on evaporator cap tube. Evap leaking, unit needs sealed system.; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) an
Near Ashtabula, OH 44004
Arthur V
Job Details:
06/14/2019
DRYER GE GTD45EASJ2WS Adjusted door to make contact with door switch Op test good
Near North Kingsville, OH 44030
Arthur V
Job Details:
06/14/2019
DISHWASHER MAYTAG MDB8959SFZ4 Unit not draining. Found plug not removed from disposal. Advised customer. She is calling back the installer. Drained unit to get all the stagnant water removed.
Near North Madison, OH 44057
Arthur V
Job Details:
06/14/2019
DISHWASHER WHIRLPOOL WDTA50SAHV0 Replaced dishwasher dispenser door and spring. Op test good
Near Orange, OH 44022
Jason N
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KSCS25FTMS02 "Cc too cold in freezer and sometimes in ffChecked freezer temps, good at 4 degrees, ff temps at 56 degrees. Ran diagnostics, thermistors tested good, damper door not moving correctly. Removed damper, found packed frost built up in damper door assembly an
Near Fairview Park, OH 44126
Corina B
Job Details:
06/14/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 "CC that the unit is not draining. Checked drain pump, clear. Found the stand pipe the drain hose is connected to is clogged. Will need a plumber. Took pic. Advised customer to have the drain hose connected to the garbage disposal instead of the stand pip
Near Parma Heights, OH 44130
Corina B
Job Details:
06/14/2019
WASHER WHIRLPOOL WFW85HEFW1 "Cust showed pop, sent pic. CC that the unit shakes in a drain and spin. Found a ship bolts in the back of the unit. Removed the shipping bolts. Ran a drain and spin. Optest ok."
Near Parma, OH 44129
Corina B
Job Details:
06/14/2019
RANGE JENN-AIR JES9860CAS02 CC that the front left burner is not working. Found the front left burner not turning on. Switched cartridges and the left burner did not turn on. Checked the switch has continuity on the red and purple and the black and purple. Will need a new relay. Wil
Near Olmsted Township, OH 44138
Gabriel P
Job Details:
06/14/2019
FREEZER FRIGIDAIRE FFU17F5HWS "Drain tube was clogged steam and clear out drain tube,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Near Olmsted Falls, OH 44138
Gabriel P
Job Details:
06/14/2019
DRYER WHIRLPOOL WED5000DW2 Temp coming off dryer is 181 degrees found ventilation clogg from out side not lettind air to come out advise customer to get maintenance to clean it opt test ok
Near Shaker Heights, OH 44122
Dan H
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KSCS25FVMS02 "Installed new control and user interface, op test no good, homes harness in door again, found red and blue wires open, unit needs new freezer section door, door is no longer available ; ordrng 1 W10257791 (dor-fip ss)"
Near Independence, OH 44131
Corey L.
Job Details:
06/14/2019
DRYER SAMSUNG DV56H9000GP/A2 "Customer complaint of loud noise during operation, confirmed found idler pulley failed, advised roller replacement also; ordrng 1 DC93-00634A (IDLER ASM 44.42) and 2 DC97-16782C (37.20 ROLLERS)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Strongsville, OH 44136
David R
Job Details:
06/14/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Plugged in and hooked water up. Went down the row and all buttons on UI working. Fill valve, drain and motor working. 5-1 door stuck open error code. All components check good. Op test ok."
Near Bainbridge, OH 44023
Dan H
Job Details:
06/14/2019
DRYER WHIRLPOOL WED4815EW1 "Customer complaint that door is hard to close, loosened door catch and squeezed strike, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it
Near Aurora, OH 44202
Dan H
Job Details:
06/14/2019
WASHER MAYTAG MVWB765FW2 "Customer complaint that clothes keep getting stuck under agitator, found agitator bolt loose, tightened, op test good"
Near East Cleveland, OH 44112
Jeff M
Job Details:
06/14/2019
WASHER MAYTAG MVWB765FW2 The unit is displaying a lock rotor error code. I try to do a load calibration the drum would not turn but the drum turns freely unit needs a new clutch in main control; ordrng 1 W10754448 (clutch) and 1 W11195970 (MAIN CONTROL )
Near Cleveland, OH 44102
Dan H
Job Details:
06/14/2019
RANGE KITCHENAID KSGG700ESS1 "Installed new door glass and regulator, op test good"
Near Strongsville, OH 44136
David R
Job Details:
06/14/2019
FREEZER WHIRLPOOL WRT541SZDB00 "Checked and Fz door looks good, closing and no gaps on the seal. Checked FF door as well. Both look good and no gaps. Steam out anyway. Op test ok"
Near Aurora, OH 44202
Brian M
Job Details:
06/14/2019
RANGE WHIRLPOOL WOD77EC0HS01 Installed Ui ran test bake to 350 upper and lower oven OP TEST OK
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details:
06/14/2019
OTR MICROWAVE WHIRLPOOL WMH32519HZ1 Installed listed control board and bulb socket. Ran heat test to test functionality. Tested light controls. All functions normal. Op test good.
Near Shaker Heights, OH 44120
Jason N
Job Details:
06/14/2019
DISHWASHER MAYTAG MDB4949SDM2 "Cc unit leakingCustomer stated water around front corner of unit, and front of sink as well as under sink cabinet.Ran multiple wash and drain tests, checked all water and drain connections on unit. Door gasket looks good. Could not locate a leak on unit
Near Cleveland, OH 44128
Jason N
Job Details:
06/14/2019
DRYER WHIRLPOOL WED5000DW2 "Installed listed thermals. Removed detergent cup from vent tube. Ran dryer op test. Good heat, op test good."
Near Richmond Heights, OH 44143
Jason N
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Installed listed light modules. Op test good. Illumination has returned to freezer.
Near Wickliffe, OH 44092
Jason N
Job Details:
06/14/2019
DISHWASHER KITCHENAID KDTM354DSS5 Customer had unit uninstalled from counter Installed listed track rails. Mounted rack. Op test good.
Near Eastlake, OH 44095
Jason N
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed listed gasket. Op test good.
Near Strongsville, OH 44149
David R
Job Details:
06/14/2019
REFRIGERATOR KENMORE 596.953561 "Cc of leaking. Leaking coming from the valve, and hose line to icemaker is cracked in half. Let customer know what’s going on. Ordering valve. Quarter inch tubing off truck.; ordrng 1 WPW10245167 (valve-inlt 63.65), used 1 SHIPPING (SHIPPING AND HANDLING
Near Avon, OH 44011
Gabriel P
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Call tech line rick explain to him same issue before not repairable took pictures of frame sticking out whirlpool will give customer a call
Near Brecksville, OH 44141
Corey L.
Job Details:
06/14/2019
WASHER WHIRLPOOL A211 "Customer complaint washer is leaking, confirmed, found inlet hose backed out and not fully installed, fully installed, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/14/2019
RANGE WHIRLPOOL WFE975H0HZ1 "Replace control panel,opt test ok also pre heat to 350 good"
Near Westlake, OH 44145
Gabriel P
Job Details:
06/14/2019
WASHER WHIRLPOOL MVWB765FW1 F7e0 loss power and f2e1 stuck key also found customer have gfi connecter and led light is on is telling me gfi trip advise customer to change it to 15 amb circuit or 20 amb took and extension core from customer and plug unit on one that is not gfi delete
Near Rocky River, OH 44116
Gabriel P
Job Details:
06/14/2019
ICEMAKER JENN-AIR JIM158XYCX2 When took the unit out of cabinet and notice drain tube was short I can’t connect drain tube back on unless customer had a longer tube which he when to the store to get a drain tube while I diagnose problem anyway I ran manual diagnostics test 1to 12 the
Near Brook Park, OH 44142
Gabriel P
Job Details:
06/14/2019
WASHER AMANA NTW4516FW1 "Replace control took old control with me for return ran diagnostics calibration and auto test pass,opt test ok"
Near Highland Heights, OH 44143
Jeff M
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 The unit is leaking water supposedly I don’t see any signs of leaking. Customer has pictures but the water marks are not near the fridge just in front of the fridge. I am not able to move this fridge due to the right side of the fridge is sitting on a qua
Near University Heights, OH 44118
Jeff M
Job Details:
06/14/2019
DRYER MAYTAG MEDB755DW2 Installed new part unit op tested good
Near Brooklyn Heights, OH 44131
Corina B
Job Details:
06/14/2019
RANGE JENN-AIRE JGS8850ADS "CC that the oven turns off after reach temp. Checked oven sensor 1084 ohms. Heated oven to 300* ui went blank. Will need a new control, clock control nla and oven sensor. Brought oven sensor back with me.; ordrng 1 74007217 (CONTROL ) and 1 WP74005739 (p
Near Rocky River, OH 44116
Corey L.
Job Details:
06/14/2019
RANGE JENN-AIR JDS1450DS0 "Installed new keyboard, op test no good, called wpl techline, spoke with Chris, he suggested to order the ribbon wire harness; ordrng 1 w11025616 (harns-wire)"
Near South Euclid, OH 44121
Jeff M
Job Details:
06/14/2019
RANGE ELECTROLUX EI30GF35JSA The unit has an uneven baking I recommend the customer to wait an extra 10 minutes after the beep for a more consistent temperature. Unit op tested good
Near South Euclid, OH 44121
Jeff M
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW02 The unit was not leaking. I did check the evaporator drain the drip tray water is not hooked up to the machine customer had her toilet upstairs replaced two weeks ago because it was leaking the bathroom is located right above the fridge
Near South Euclid, OH 44121
Jeff M
Job Details:
06/14/2019
DISHWASHER MAYTAG MDB4949SHW0 "The Unit just has a sensitive user interface. I walked the customer through proper operations, cycles, dispenser operations, soap functionality, and warrantee unit tested good"
Near Wickliffe, OH 44092
Corey L.
Job Details:
06/14/2019
RANGE KITCHENAID KSGG700ESS1 "Customer complaint 3 is not working, confirmed, found 3 only working sometimes and when pushing real hard, bezels are glued on console once removed are unable to re-stick, ordering bezels ; ordrng 1 W10814133 (bezel-knob)"
Near North Royalton, OH 44133
Corina B
Job Details:
06/14/2019
OTR MICROWAVE WHIRLPOOL WMH53520CS7 Replaced the door switches. Optest ok.
Near Brecksville, OH 44141
David R
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL KBFN502EPA02 "Cc of squeak coming from right door. Built in fridge. Took top panel off because it sounded like metal on metal scraping. Put back on, it raised a lit the higher. No more noise. Everything else tested good. Op test ok."
Near Mentor, OH 44060
Dan H
Job Details:
06/14/2019
DISHWASHER WHIRLPOOL WDT730PAHZO "Customer complaint that unit is leaking, confirmed, leak is coming from sump assembly, unit needs new sump assembly ; ordrng 1 W11085683 (pump&motor)"
Near Brook Park, OH 44142
Gabriel P
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW00 Lever of icemaker came off put back in explain customer that it is an manually shut off ice maker customer said she never had any issues before having lever down ; used 1 4317943 (ICEMAKER 123.59) from stock
Near North Royalton, OH 44133
David R
Job Details:
06/14/2019
DRYER MAYTAG MEDX655DW1 Cc of door shutting hard. Made the striker smaller with pliers and sprayed multi purpose lubricant on it. Door is shutting properly now. Other components test fine. Op test ok
Near Brecksville, OH 44141
Corey L.
Job Details:
06/14/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Replaced heating element, op test good"
Near Bainbridge Township, OH 44023
Brian M
Job Details:
06/14/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Cc unit is not cooling Customer had fridge not running Turned fridge back on evaps where frosting up as normal Could not see an issue at this time Advised that I can not do a full diagnostics with out unit running for at least 24 -48 hours Customer had di
Near Seven Hills, OH 44131
Corina B
Job Details:
06/14/2019
DRYER MAYTAG MGDB880BW0 "CC that the dryer is not heating. Checked out side vent clear. Started a timed for 30 minutes. Checked moisture sensor, good. cycle coils and igniter cycle, properly. Advised cust to clean the moisture sensor with alcohol wipes and wash the lint screen w
Near Middleburg Heights, OH 44130
Corey L.
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Installed parts, found 3 locations in freezer drawers were not seated correctly, corrected, op test good"
Near Mentor, OH 44060
Jeff M
Job Details:
06/14/2019
RANGE WHIRLPOOL WFE540H0ES1 Installed new part unit op tested good
Near North Ridgeville, OH 44039
David R
Job Details:
06/14/2019
DRYER WHIRLPOOL WGD7500GW0 "Replaced parts. Advised customer that sensing is more for heavier and larger loads. Smaller loads sometimes miss contact with sensor and allow for the time to go down. Ran and load of smaller towels in dryer to show customer. For smaller loads better to
Near Painesville, OH 44077
Jeff M
Job Details:
06/14/2019
WASHER GE GTW460ASJ7WW Installed new part unit op tested good
Near Olmsted Township, OH 44138
Corey L.
Job Details:
06/14/2019
WASHER WHIRLPOOL WTW7500GW2 "Customer complaint washer leaking, found water leaking from hot valve, tightened connection leaking stopped, unit in basement next to floor drain, left water mat for customer for when dampness clears"
Near Cleveland, OH 44109
Corina B
Job Details:
06/14/2019
WASHER MAYTAG MVWB765FW3 "Cust showed pop, sent pic. CC that the water trickles in and it does not agitate. Ran diag f0e3 Overload. Ran a manual spin and agitate. Ran a calibration. Started a normal cycle and a drain and spin with towels. Advised cust that it is normal to have th
Near Geneva Township, OH 44041
Jason N
Job Details:
06/14/2019
REFRIGERATOR GE GNS23GGHBFWW Installed control board and evap fan motor. Functionality restored to unit. Advised customer to allow 24-36 for temps to return to desired set points.
Near Orange, OH 44022
Corina B
Job Details:
06/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 CC that there is food freezing on the top shelf by the damper. Ff 39 fz 5. Advised cust to lower the shelf to have proper air flow. Optest ok.
Near Pepper Pike, OH 44124
Jeff M
Job Details:
06/13/2019
REFRIGERATOR KITCHENAID KBFO42FTX04 "The railings have failed causing the freezer door to stay ajar. In the freezer gasket is ripped. Unit needs to railings left and right and one at door gasket; ordrng 2 WP2320616 (RAILS)s and 1 WPW10192907 (GASKET ), used 1 SHIPPING (SHIPPING AND HANDLING
Near WILOUGHBY HLS, OH 44094
Dan H
Job Details:
06/13/2019
REFRIGERATOR GE ZIRS36NMFRH "Customer complaint that unit is not cooling, temperature at 56 degrees , partial frost pattern on evaporator, system already has bullet piercing valve installed, system in a 10” vacuum, added r134a, frost pattern improved, unit needs new compressor, e
Near North Royalton, OH 44133
Dan H
Job Details:
06/13/2019
DRYER WHIRLPOOL WGD92HEFC0 "Console was order not the user interface, ordering user interface ; ordrng 1 W10919217 (panel-cntl)"
Near Mentor, OH 44060
Jeff M
Job Details:
06/13/2019
WASHER AMANA NTW4516FW1 "Th unit has a no fill code. The water pressure both hot and cold are good the unit needs a new control ; ordrng 1 W11124710 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details:
06/13/2019
WASHER GE GTWN5650F1W0 The unit has a thermistor sensor error code sensor tested 500 ohmes should be 50 K. The unit also has a pressure sensor error it needs a pressure sensor; ordrng 1 WH12X10532 (probe sensor atc) and 1 WH12X10548 (sensor pressure)
