We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Westlake, OH 44145
Gabriel P
Job Details:
11/22/2022
"Replace seal,opt test ok"
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFB
Near Mogadore, OH 44260
Brian M
Job Details:
11/22/2022
Cc no pre heat Found igniter to be weak Replaced using truck stock ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV04
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/22/2022
Replace control opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Chagrin Falls, OH 44022
David R
Job Details:
11/22/2022
"Cc frost build up under ice bin. Dispenser door for ice is closing all the way, tried to adjust it and put a little silicone around edges. Cleared all frost. Adjusted temps to 2 in FZ and 37* in FF. Also advised customer to clean out bin once a month or so especially if not using ice frequently. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Garfield Heights, OH 44125
David R
Job Details:
11/22/2022
"Brand new, cc unit not spinning. Found wires loose on for motor control, corrected. Ran diagnostics, no error codes. Ran test mode, good. Ran with load in on drain and spin, good. Spin and agitate, working correctly. Also advised customer to not overload unit, overloading could cause unit to not spin, unit is working. Load in when I left, good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Streetsboro, OH 44241
Brian M
Job Details:
11/22/2022
Cc unit not working Ran diagnostics no errors Ran auto test OP Test Ok Leveled foot
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Cleveland, OH 44113
Angel
Job Details:
11/22/2022
Cc that unit was rattling. Verified and blower wheel was split replaced it with new one opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/22/2022
"Replace valve,but small amount of pressure was coming out check water pressure going to fridge and is good advise customer to change filter if still have same pressure will need filter housing part number W11162042 but customer insists to replace filter ordering ; ordrng 1 W11162042 (Filter housing)"
We serviced a
AMANA REFRIGERATOR
Model SRD21VW
Near Beachwood, OH 44122
Joe O
Job Details:
11/22/2022
"Cc: not coolingFound temps in both compartments at 68 degrees. Found compressor not running. Hooked up compressor tester. Unit not starting. Needs compressor and drierCustomer does not want to repair at this time ; ordrng 1 W10309990 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL COOKTOP GAS
Model WFG505M0BS4
Near Cleveland, OH 44121
Jason N
Job Details:
11/22/2022
Cc flames on right side burners too high and oven light does not work Adjusted flames for simmer on both RR and RF burners. Found oven bulb broken off in socket. Removed bulb remainder and installed new bulb from truck stock. Oven light working. Op test good. ; used 1 8009 (APPLIANCE BULB) from stock
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Cleveland, OH 44102
Angel
Job Details:
11/22/2022
Cc that unit was not igniting again. Tested unit myself and it started to spark but would not ignite Verified and found that the igniter was too far off the burner so I adjusted it closer to the burner tube and now with one spark it ignites. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Seven Hills, OH 44131
David R
Job Details:
11/22/2022
"Replaced splutch kit and belt. Ran diagnostics, good. Put load in and ran a quick wash then drain and spin. Squealing noise is still present. Would replace gearcase. Ordering, ; ordrng 1 W11449840 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Ashtabula, OH 44004
Dan H
Job Details:
11/22/2022
"Customer complaint that customer found grease on their sheets, no gearoil found leaking under unit, no gearoil found in tub, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Shaker Heights, OH 44122
Joe O
Job Details:
11/22/2022
Installed rails. Customer showed adjuster clips broken. Rails are functioning. Needs rack adjusters Customer does not want to repair at this time; ordrng 2 WPW10546503 (adjuster)s
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS2
Near Aurora, OH 44202
Brian M
Job Details:
11/22/2022
Cc fridge not cooling Found damper not opening Also drip pan frozen over Needs damper and drain tube cleared ; ordrng 1 242303001 (damper assy) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Wickliffe, OH 44092
Jason N
Job Details:
11/22/2022
"Cc unit making a squealing noise when fillingRan auto test, confirmed cold side of inlet valve squealing when filling. Replaced inlet water valve using truck stock part. Reran auto test, no abnormal noise heard. ; used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Solon, OH 44139
Brian M
Job Details:
11/22/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model KSDG950ESS3
Near Brecksville, OH 44141
Corina B
Job Details:
11/22/2022
Replaced the door and liner. Opt test ok
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Garfield Heights, OH 44125
Corina B
Job Details:
11/22/2022
Replaced the cooktop and grates. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Westlake, OH 44145
Angel
Job Details:
11/22/2022
Replaced ice maker made sure it cycled and filled Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Ashtabula, OH 44004
Dan H
Job Details:
11/22/2022
"Customer complaint that unit is not draining, confirmed, drain pump is not pumping, unit needs new drain pump, unable to remove dishwasher from under counter because floor has been laid in front, unit cannot be repaired with out being removed, customer will have to have unit removed ; ordrng 1 W11497943 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44022
Joe O
Job Details:
11/22/2022
Installed door. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mentor, OH 44060
Jason N
Job Details:
11/22/2022
"Cc unit making a noise during sensingCustomer showed pop.Ran diagnostics, no codes stored. Ran auto test and calibration, all functions passed, slight belt squeak during spin, common noise for model. Advised customer I can replace drive belt but may or may not reduce belt noise. Replaced drive belt using truck stock part. Reran auto test, noise is still present but less. Unit is working as designed. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chagrin Falls, OH 44022
Brian M
Job Details:
11/22/2022
Cx unit goes sense to done Found slider damaged not allowing unit to shift properly Replaced using truck stock OP Test Ok ; used 1 W10734521 (SLIDER) from stock
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near North Royalton, OH 44133
David R
Job Details:
11/22/2022
"Replaced idler. Back rollers bad, the new rollers will not fit, hole on new ones too small. Switched the front with back and used zoom spout. Tried to take off bracket that they are attached to, all seized on. Are we able to do some research and get the old style rollers (took pics in photo) instead of the new style ones. Sending over. ; O-emld tckt"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Gates Mills, OH 44040
Brian M
Job Details:
11/22/2022
Cc unit not getting to 350 f Found unit set to Celsius Switched settings OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Madison, OH 44057
Dan H
Job Details:
11/22/2022
"Customer complaint of rattling noise, confirmed, found a rock in the felt slides, removed, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
GE RANGE
Model JGB870SET1SS
Near Mentor, OH 44060
Brian M
Job Details:
11/22/2022
Cc unit not pre heating Found igniter broken Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near North Royalton, OH 44133
David R
Job Details:
11/22/2022
"Replaced valves and hose, dispenser recently replaced. Good, ran diagnostics, good. Ran a quick cycle, good. Test good, Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Fairview Park, OH 44126
Gabriel P
Job Details:
11/22/2022
Replace float switch and ran auto test and rinse only and no leak found
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Olmsted Township, OH 44138
Gabriel P
Job Details:
11/22/2022
Took out unit then take apart and Replace humanity sensor the put back together opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Strongsville, OH 44149
Gabriel P
Job Details:
11/22/2022
"Found thermal fuse open replace,opt test ok working as design"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Mayfield Heights, OH 44124
Corina B
Job Details:
11/22/2022
Replaced the lower spray arm. Started a cycle. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Garfield Heights, OH 44125
Angel
Job Details:
11/21/2022
Cc that oven was not heating at all. Tested it myself and confirmed oven is not preheating. Checked ignitor and it was receiving voltage but not glowing so I replaced ignitor tested unit and it started preheating as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Solon, OH 44139
David R
Job Details:
11/21/2022
Replaced FZ door. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Solon, OH 44139
David R
Job Details:
11/21/2022
"Replaced both bottom drawer tracks. Tested, good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Mayfield Heights, OH 44124
Dan H
Job Details:
11/21/2022
"Customer complaint that every in the freezer is frozen solid, freezer section temperature at 7 degrees, fresh food section temperature at 43 degrees, unit is operating as designed"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS05
Near Chesterland, OH 44026
Dan H
Job Details:
11/21/2022
"Customer complaint that liner is cracking, confirmed, liner is not repairable, called whirlpool techline spoke to Rob, sent to review"
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XBL00
Near Chardon, OH 44024
Dan H
Job Details:
11/21/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lakewood, OH 44107
Gabriel P
Job Details:
11/21/2022
Found right hinge broken replace opt test ok
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Cleveland, OH 44128
David R
Job Details:
11/21/2022
"Found chipped ignitor. Replaced ignitor and cutoff. Ran unit on timed dry high for 15 mins, good, cycling on and off, heat is good. Ran another 15 mins on Sensor more dry, same, good, cycling on and off. Went outside to check vent airflow, good. Short run from basement to outside. Just advised to not stuff unit with clothes, make sure to use correct time. Also if doing a big cover or blanket. Might have to turn it inside out and run more than once if needed to dry unit is good and working properly. Put a load of clothes in before leaving, set to Heavy Dry (65/70 mins) on timed dry. Customer to monitor. Good. Op Test Ok."
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Maple Heights, OH 44137
Corina B
Job Details:
11/21/2022
Entitlement is good. CC that the u it is not cooling. Confirmed. Found the evaporator with a ball of ice in the right hand. Will need a new evaporator and drier. ; ordrng 1 W11562258 (Evaporator) and 2 W11504419 (Coupler)s and 2 W11504449 (Coupler)s and 2 W11109499 (Drier)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chardon, OH 44024
Dan H
Job Details:
11/21/2022
"Customer complaint that drawer track is broken, confirmed, parts recieved are not correct part, ordering drawer track, customer says they can install ; ordrng 1 W11368751 (Drawer track)"
We serviced a
WHIRLPOOL WASHER
Model WFW560EHW1
Near Lakewood, OH 44107
Gabriel P
Job Details:
11/21/2022
Found Bellow ripped ordering also customer prefer dec 5 for scheduling ; ordrng 1 W11314648 (Bellow)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Maple Heights, OH 44137
David R
Job Details:
11/21/2022
"Cc unit was not cooling and loud noise. Arrived today and customer said for the past week, unit has been cooling, no noise. Took temps, 38* in FF and 0* in FZ. Checked in back and comp and condenser fan are both good. Fan in FZ good, no build up of ice on evap, good frost pattern. Could of been too much items in FZ blocking airways or if door not shut all the way and letting warm air get in but as of today, unit is good. Op Test Ok.**customer did mention the FZ being packed. Stayed above, advised customer to keep airways free in future."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2355PF9A
Near Aurora, OH 44202
Brian M
Job Details:
11/21/2022
Cc unit leaking Found drain clogged Unplugged OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Aurora, OH 44202
Brian M
Job Details:
11/21/2022
Cc unit not starting Found lid damaged at the hinges Needs lid; ordrng 1 W11259006 (lid)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Aurora, OH 44202
Brian M
Job Details:
11/21/2022
Replaced fan Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hiram, OH 44234
Joe O
Job Details:
11/21/2022
Cc: errorFound error f8e4(float switch open). Found water remaining in float. Cleared. Ran test cycle. No leaks found. Advised on suds. Op test ok
We serviced a
GE DISHWASHER
Model CDWT980R30SS
Near Chagrin Falls, OH 44023
Joe O
Job Details:
11/21/2022
"Cc: water remaining in unitCustomer stated they removed the standing water with shop vac, because u it was leaking. Customer also stated cups still had water remaining as if the unit never finished drying cycle. Ran not cycle, canceled. Unit filled and drained. Found unit does not have high loop under sink. Advised customer of back feeding. Tested multiple more times starting and canceling cycles. Unit continuously draining. Unable to duplicate issue. Op test ok"
We serviced a
GE WALL OVEN
Model pt916sm2ss
Near Chagrin Falls, OH 44023
Joe O
Job Details:
11/21/2022
Cc: temps not correctCustomer stated during regular bake unit temps seem to be lower then set temp. Stated it takes too long to bake. Ran test bake to 350. Found unit averaging roughly 345 degrees. Unit functioning as designed. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland Heights, OH 44118
Joe O
Job Details:
11/21/2022
Cc: not dryingFound customers venting excessively long. Found water build up in vent. Found vent to outside not opening and moisture coming in. Customer needs venting and outside vent cover
We serviced a
WHIRLPOOL WALL OVEN
Model KODE507ESS20
Near Aurora, OH 44202
Brian M
Job Details:
11/21/2022
Cleaned glass
We serviced a
ELECTROLUX DRYER
Model EIMGD55IIW5
Near South Euclid, OH 44121
Joe O
Job Details:
11/21/2022
"Cc: noiseFound blower wheel stripped, spinning on motor shaft. Needs blower wheel assemblyCustomer does not want to repair at this time; ordrng 1 134690800 (blower hsg asy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Ravenna, OH 44266
Brian M
Job Details:
11/21/2022
Installed heater Advised to watch
We serviced a
JENN-AIR WALL OVEN
Model JGW8130DDW
Near Avon, OH 44011
Manny
Job Details:
11/21/2022
"Cc unit keypad not working, has parts, Parts dont fit, look for right parts but discontinued, spoke to BJ he did a nationwide search and nothing, advise customer that we wont be able to replace the parts because the new ui is smaller that the old UI. And control wont fit in the new UI even if we use the old control. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Royalton, OH 44133
Manny
Job Details:
11/21/2022
"Cc unit making noise, verified and unit stuck in a emergency drain, ran diagnostics no codes, advise customer that the clothing need to be distributed evenly around the basket, and if she encounters the same issue to hold down the start button for up to 20 seconds and that would clear the fault, unit is working as designed."
We serviced a
JENN-AIR DISHWASHER
Model JDB8700AWS0
Near Pepper Pike, OH 44124
Joe O
Job Details:
11/21/2022
"Cc: not dryingFound error codes f9e1(diverter cant find position) f10e1(dispenser electrical problem) f8e1(slow drain) f3e3(thermistor failed calibration). Ran diagnostics test cycle, found water temps warm at start of cycle. Found filter plugged. Advised customer filter needs cleaned regularly. Found thermistor is functioning in diagnostics. Diverter is diverting water. Unit is not heating. Ohmed out element. Element open. Needs element; ordrng 1 W10703867 (heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Middleburg Heights, OH 44130
Manny
Job Details:
11/21/2022
"Installed new gasket, customer asked what the black stuff is, looks like mold advise them to run a clean cycle with a cup of white vinegar, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Middleburg Heights, OH 44130
Manny
Job Details:
11/21/2022
"Cc unit not starting, verified and unit has power but wont start, removed console to Check pts and was disconnected, reconnected pts and opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bedford, OH 44146
Corina B
Job Details:
11/21/2022
CC that the washer is off balance. Confirmed. Found the washer rocking back and forth. Leveled the washer. Tested with a spin and agitate. Advised cust to use 1-2 tablespoons of he detergent or 1 pod. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Dorset, OH 44032
Dan H
Job Details:
11/21/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 57 degrees, freezer section temperature at 8 degrees, found evaporator frozen solid, heater and bimetal are good, unit needs new control; ordrng 1 WPW10503278 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Shaker Heights, OH 44122
Angel
Job Details:
11/21/2022
Cc that unit has stopped making ice completely but than starts making ice again as should right now the unit started making ice again for the past 2 days but shes had the same issue happen three time so I checked wiring and connector and everything looked good Im going to be ordering ice maker and ui in case there working intermittently. ; ordrng 1 W11546935 (Ice maker) and 1 W11518204 (Ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Shaker Heights, OH 44120
Angel
Job Details:
11/21/2022
Reclaimed refrigerant and started to replace the drier filter and 3 way valve and noticed that the steel line for the drier filter was kinked a little so when I went to move it so I could be able to cut it the line cracked at the kink causing me having to cut it higher but did not have enough space to put my tubing cutter or try to do a lock ring called whirlpool tech line spoke with Andrew explained issue and sent pictures as well stated that unit is not repairable and to have the customer call consumer assist.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Lakewood, OH 44107
Gabriel P
Job Details:
11/21/2022
"Got filter working also show customer how to keep fresh food section loaded the proper way to prevent from vent to be block,opt test ok advise to monitor for now office leave job open for 5 days incase is still freezing if it does order this parts (harness)WPW10273869,and (cntrl) W10860447"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Streetsboro, OH 44241
Brian M
Job Details:
11/21/2022
Replaced door Op test on
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44128
David R
Job Details:
11/21/2022
"Cc unit is not heating. Looked and found vent kinked up, not letting airflow go outside. Also looks like the two 30 amp fuses are corroding, could be causing short to power to dryer. Would advised customer to replaced vent and to also replace both 30 amp fuses. Unit is heating and cycling properly. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Mayfield Heights, OH 44124
Manny
Job Details:
11/21/2022
"Cc unit not cooling found evap fan seized and no power to it, unit needs main control and evap fan, customer is going to look around for another unit and if they cannot find one they call us to pay for parts and proceed with repair,; ordrng 1 W10890094 (cntrl-elec) and 1 WP67006968 (motor- fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Cleveland, OH 44114
Joe O
Job Details:
11/21/2022
Installed gasket. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Highland Heights, OH 44143
Joe O
Job Details:
11/21/2022
"Cc: not washingFound error codes f7e5(shifter fault) F5e1(lid switch fault) f7e6(motor fault). Ran auto test. Found cam worn, unit not completely shifting into agitate. Replaced cam and actuator. Ran auto test and calibration. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25IVSS00
Near Shaker Heights, OH 44122
Corina B
Job Details:
11/21/2022
CC that there is no ice. Confirmed. Called BJ the optic eyes are blinking twice an pause. When flap closed blink twice and pause. New Optic eyes are faulty. Will need new eyes.; ordrng 1 W10757851 (Optic eye)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details:
11/21/2022
"Customer complaint that water filter light was on and drawer is broken , customer changed filter and reset filter alarm, drawer is broken, unit needs new drawer, customer can install ; ordrng 1 W11162443 (Drawer)"
We serviced a
MAYTAG DRYER
Model MED6630HW2
Near Atwater, OH 44201
Brian M
Job Details:
11/21/2022
Installed controller and ui Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KEBS207SSS04
Near Pepper Pike, OH 44124
Manny
Job Details:
11/21/2022
"Replaced element, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Ashtabula, OH 44004
Dan H
Job Details:
11/21/2022
"Customer complaint that unit is not dispensing detergent, confirmed, found detergent pump bad, unit needs new detergent pump, part is out of stock so not scheduling return appointment ; ordrng 1 W11596130 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Diamond, OH 44412
Brian M
Job Details:
11/21/2022
"Cc unit will not spin Found cam and actuator damaged Replaced using truck stock and back stock OP Test Ok ; used 1 W10721967 (PULLEY), and 1 W11481722 (Actuator) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Madison, OH 44057
Dan H
Job Details:
11/21/2022
"Customer complaint that cooktop is not lighting, confirmed, spark module is not sending power to igniter, unit needs new spark module ; ordrng 1 W11565127 (Spark module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS07
Near Garrettsville, OH 44231
Brian M
Job Details:
11/21/2022
Cc unit not cooling Found unit cooling but frosting up in freezer door not sealing Cleared ice and fixed gasket OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Kirtland, OH 44094
Corina B
Job Details:
11/21/2022
"CC that the u it was running and stopped mid cycle and will not turn back on. Confirmed. Ran diag f4e3 Restricted Airflow, F4E4 L2 Line Voltage. Checked the voltage, good. Found the thermal fuse, open. Replaced the fuse from t/s. Checked outside vent, clear. Opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mayfield, OH 44143
Joe O
Job Details:
11/21/2022
Cc: long dry timesFound unit has good heat and air flow. Found outside vent blocked. Advised customer to check vent frequently. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Cleveland, OH 44128
David R
Job Details:
11/21/2022
"No one there, door was tagged for other job. Waited almost an hour.; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44128
David R
Job Details:
11/21/2022
"See other techs PVR, waited almost an hour, no show. Door was tagged. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near North Royalton, OH 44133
Angel
Job Details:
11/21/2022
Steamed out all frost from evaporator and replaced evaporator cover and main control board made sure temp settings were correct. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Willowick, OH 44095
Corina B
Job Details:
11/21/2022
"Cust showed pop, sent pic. CC that the unit is not drying. Confirmed. Checked outside vent found a dryer sheet stuck in the vent flap with lint. Removed the dryer sheet, unit is cycling properly. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506EPA01
Near Westlake, OH 44145
Gabriel P
Job Details:
11/21/2022
"Found drain tube clog so unclog,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kirtland, OH 44094
Joe O
Job Details:
11/21/2022
Cc: loud noise during agitationRan auto test. Found no abnormal noises. Unable to duplicate issue. Found agitator a little loose. Tightened agitator. Checked under unit. Found gear case leaking oil. Needs gear case and slider; ordrng 1 W11393685 (Gear case) and 1 W10734521 (slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV
Near Willowick, OH 44095
Corina B
Job Details:
11/21/2022
Replaced the harness. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland Heights, OH 44118
Corina B
Job Details:
11/21/2022
CC that the oven is not heating. Confirmed. Checked the igniter 0 volts from the control. Replaced the igniter and control. Heated oven. Opt test ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Shaker Heights, OH 44120
Corina B
Job Details:
11/21/2022
"CC that the knobs paint is cutting their fingers. Confirmed. Found the knobs flaking and being sharp. Called safety sheena will need knobs. Whirlpool is sending new knobs. The front left burner on simmer is lighting half the time. Will need a new burner head. Customer doe not want to repair ; ordrng 1 W11443594 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near North Ridgeville, OH 44039
Angel
Job Details:
11/21/2022
Cc that washer did not drain and now its not doing anything. Tried draining washer but no luck so i looked underneath since you cant hear the pump running and found the wires came off connector fixed issue tested unit and it started draining as should ran a auto test and passed. Opt test ok
We serviced a
KENMORE RANGE
Model 911.95291991
Near Perry, OH 44081
Dan H
Job Details:
11/21/2022
"Customer complaint that oven is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 WB44T10010 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Columbia Station, OH 44028
David R
Job Details:
11/21/2022
"Ran unit diagnostics test, no noises. Replaced belt and splutch assembly. Ran unit diagnostics again, no noise. Ran quick wash and drain/spin with load inside. Al normal noises. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44135
Manny
Job Details:
11/21/2022
Replaced parts ordered. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details:
11/21/2022
"Customer complaint that unit is stuck on wash p, ran diagnostics found f8e1(long/no fill) error code, found cold water barely entering unit, good flow from supply, unit needs new valve; ordrng 1 W11210459 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Bay Village, OH 44140
Manny
Job Details:
11/21/2022
Replaced filter head no leaks op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Avon, OH 44011
Angel
Job Details:
11/21/2022
Replaced start switch tested unit. Opt test ok.
We serviced a
FRIGIDAIRE FREEZER
Model FFU17FC4CW0
Near Parma, OH 44134
David R
Job Details:
11/21/2022
"Cc unit mostly has been at 70* at highest setting. Customer turned thermostat setting to lowest number 1. Unit has been cooling at 28-32*. Looked at evap. Frosted normally. Would suggest replacing thermostat. With unit being 20 + years old, customer will decide what to do and get back to us.; ordrng 1 5304513033 (Control thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Willoughby, OH 44094
Dan H
Job Details:
11/21/2022
"Customer complaint that unit is not cooling, fresh food temperature at 44 degrees, freezer section temperature at 41 degrees, evaporator fans are running, compressor and condenser fan are running, partial frost pattern on evaporators, system has a leak, unit needs new fresh food section evaporator and filter drier, part is out of stock so not scheduling return appointment ; ordrng 1 W11578026 (Evaporator) and 1 W11504450 (Lokring) and 1 W11506619 (Lokring) and 1 W11109499 (Drier) and 1 W11504445 (Lokring) and 1 W11506623 (Lokring)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB700BFC0
Near Cleveland, OH 44113
Corina B
Job Details:
11/21/2022
"CC that the unit stays on 2 places in the timer, unless you move it. There is water left in the bottom, sometimes, the dishwasher tips forward and the kickplate is not on, glass dries the plastic does not. Confirmed. Found the timer, getting stuck in 2 spots. The dishwasher does not have screws in the top to secure it. The spray arm is loose,kickplate is missing a screw. And the drain hose is clogged with debris. Will need a timer, drain hose. Timer is nla. ; ordrng 1 154412901 (Timer)"
We serviced a
KENMORE REFRIGERATOR
Model 106.59299991
Near Westlake, OH 44145
Gabriel P
Job Details:
11/21/2022
"Check compressor is good also check overload is good it will need THERMOSTAT control ; ordrng 1 WP2203251 (Thermal control), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
