Service History 93

We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS01
Near Streetsboro, OH 44241
Brian M
Job Details: 03/16/2021
Front glass broken Needs door glass ; ordrng 1 W11455430 (Glass door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Painesville, OH 44077
Jeff M
Job Details: 03/16/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Jeff M
Job Details: 03/16/2021
The hot water valve was off. I turned it back on tested the machine the cold water valve is not opening all the way needs a new set of water valves; ordrng 1 W11210459 (Valve) and 1 Ship
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TP0
Near Painesville, OH 44077
Joe O
Job Details: 03/16/2021
"Cc: leaking into ice bin and freezing cubes togetherFound ice maker jumping teeth while cycling. Ice maker did not even finish full cycle. Advised customer to shut water off to unit. Needs ice makerCustomer does not want to repair at this time ; ordrng 1 241798231 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF4
Near Cleveland, OH 44143
Jason N
Job Details: 03/16/2021
Installed inlet quad valve. Tested water dispense. Op test good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Jeff M
Job Details: 03/16/2021
I told Whirlpool Tech wine I explain to him the issue they recommended to replace the deli display board and a harness. Units under an extended warranty the customer showed me the confirmation from Whirlpool. I told him he needs to call Whirlpool back and make sure that they provide us with information for it to be under extended warranty.; ordrng 1 WPW10769076 (Deli control) and 1 W11170612 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland Heights, OH 44112
Dan H
Job Details: 03/16/2021
"Customer complaint that unit does not wash because it doesnt have and agitator, ran diagnostics no error codes found, ran manual test cycle, all components working, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Olmsted, OH 44070
Marie V
Job Details: 03/16/2021
"Replaced capacitor, ran into test and calibration. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HPY
Near Cleveland Heights, OH 44106
Dan H
Job Details: 03/16/2021
"Customer complaint that unit is not making ice or dispensing water and no buttons on user interface are working , found bypass cap not installed completely, installed bypass capacitor, water dispenses, ice maker ejected ice and filled, unit needs new keypad and control, keypad is out of stock so not scheduling return appointment ; ordrng 1 WPW10207861 (Cntrl) and 1 WP67005445 (Keypad), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near South Euclid, OH 44121
Dan H
Job Details: 03/16/2021
"Installed new belt, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDM04
Near Lakewood, OH 44107
Marie V
Job Details: 03/16/2021
Cc that the unit is not cooling. Took temps found 61* on freezer and 66* on fresh food section. Check Low side was 20 vac high side 100psi. Put nitrogen in unit couldnt find a leak spray water with soap no external leaks.Called whirlpool tech line spoke with Andy file number 7730237172 . He said everything leads to a internal leak. Unit is not reparable ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Berea, OH 44017
Marie V
Job Details: 03/16/2021
"Cc that the unit will not pass wash. When arrive cust started a load before so I can see it failing. Unit pass wash cycle. Ran diag found error code F8E1 no fill , long fill. Hot and cold valve are correct, drain hose is good. Tested lick lock failed at ohms resistance. Replaced lid lock from T/S. Ran auto test and calibration. Op test ok; used 1 W11307244 (Lid lock), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44135
Marie V
Job Details: 03/16/2021
"Cc that the unit is not dissolving affresh tablets when run clean washer with affresh. Ran diag found error code F8E1 no fill long fill. Ran auto test pass. Check cold water valve has good pressure check hot side did not had good pressure, took hose off and check pressure not good, he had new hose put it in still not good. Advice cust the he need a plumber to verify that issue. Told that unit need good pressure and not having that on hot side it will not dissolve properly the affresh tablets. Calibrated unit and level it. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near South Euclid, OH 44121
Jason N
Job Details: 03/16/2021
"Cc unit cooktop burners sparking on their own.Customer stated they were using unit cooktop when the sparking issue started. Plugged unit in, not sparking from any burner head. Tested all burners, each burner is sparking and igniting properly. Unit is working normally at this time. Called wp techline, Joel, as the unit is functioning normally at this time, not considered a true safety issue, most likely a spillover or moisture caused a temporary short in ignition switch. Advise customer about spillovers and avoiding spraying cleaners near knobs. Document only at this time"
We serviced a
KENMORE DRYER
Model 110.646524
Near Rocky River, OH 44116
Marie V
Job Details: 03/16/2021
"Cc that the unit does not turns on. Confirmed. Unit is getting 240V . Found thermal fuse open by pass to confirm and found door switch broken stuck close., so when open door unit keep running. Replaced from T/S. Ran unit unit is a bit loud told cust that it will need a dryer kit, do not want to replace those parts.Op test ok ; used 1 WP3392519 (Thermal fuse), and 1 WP3406107 (Switch door) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS00
Near Solon, OH 44139
Brian M
Job Details: 03/16/2021
Cc unit to cold and she calibrated it to +30Put pan in oven let heat up and cycle 3 times Found unit to be 30 over in temp advised and set calibration back to 0 OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Solon, OH 44139
Brian M
Job Details: 03/16/2021
Installed control and UI Cc of burning smell Found food stuck to burner cleaned off Ran test cycle OP Test Ok
We serviced a
JENN-AIR COOKTOP ELE
Model JED8230ADB
Near Brecksville, OH 44141
Dan H
Job Details: 03/16/2021
"Customer complaint that none of the burners are working, confirmed, found elements only receiving 120vac, found L2 wire burned and not connected to unit , repaired L2 wire, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near University Heights, OH 44118
Jason N
Job Details: 03/16/2021
Cc unit oven light not working.Customer sent pop to service@fredsappliance.comChecked power to bulb socket from control board. Reading 0v when oven light button pressed. Bad relay on control board. Unit needs control board.; ordrng 1 W11126814 (Oven control)
We serviced a
KITCHENAID WALL OVEN COMBO
Model KEMS308SSS04
Near Kirtland, OH 44094
Joe O
Job Details: 03/16/2021
"Cc: oven not heating, microwave turn table will not spin with weight on itFound turn table gears stripped. Found thermal fuse open, and blower fan not functioning. Needs turn table motor, blower, and thermal fuseCustomer does not want to repair at this time ; ordrng 1 WP8303972 (blower) and 1 WP8304452 (fuse-thrml) and 1 W10911403 (motor-turn), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Cleveland, OH 44102
Corina B
Job Details: 03/16/2021
"CC that the ice maker is not working and the logo fell off. Cycled the ice maker. Checked voltage to ice maker. 0 volts. Will need new ice maker. Used ice maker from t/s. Cycled ice maker not cycling properly. Will need an ice maker and a valve; ordrng 1 WPW10393265 (Nameplate) and 1 W10884390 (Ice maker) and 1 WPW10498976 (Valve), used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT8
Near Willoughby, OH 44094
Joe O
Job Details: 03/16/2021
Installed dispenser. Ran test cycle. Found excessive suds in unit. Advised customer of potential leaking from over suds. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Wickliffe, OH 44092
Joe O
Job Details: 03/16/2021
"Cc: door open error, lights not shutting offRan entitlement for pop. Found door not sitting properly. Adjusted door switch. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Wickliffe, OH 44092
Joe O
Job Details: 03/16/2021
Cc: vibration noiseCould not find any abnormal noises. Customer wanted to ensure everything was ok. Unit functioning as designed. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44129
Gabriel P
Job Details: 03/16/2021
"Replace gear-case,ran calibration and auto test pass opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/16/2021
Cc of washer displaying the error code F5E3. Called whirlpool and spoke with Rob and notified that the main control and lid lock had been replaced and error code keeps coming up. Rob asked us to test the unit with a drain and spin to see if we could duplicate issue. Could not duplicate so Rob asked us to replaced lid and hinges on the unit. Will need to order parts; ordrng 1 W11130236 (Lid) and 1 W10861714 (Hinge) and 1 W11023747 (Hinge)
We serviced a
WHIRLPOOL WALL OVEN
Model KODE900HSS00
Near LaGrange, OH 44050
Gabriel P
Job Details: 03/16/2021
Replaced control board and lower blower motor. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Cleveland, OH 44102
Corina B
Job Details: 03/16/2021
The panel does not have holes drilled out for the panel. Will need a new panel. ; ordrng 1 W10884503 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW06
Near Eastlake, OH 44095
Joe O
Job Details: 03/16/2021
"Cc: thumping noiseCustomer states out of nowhere the unit started making this thumping sound, stated it sounds like the unit is trying to make ice or a motor trying to cool more. Customer showed video, cannot pin point exactly what the noise is in video. Unit currently not making the noise. Tested compressor and fans. No abnormal noises from fans or compressor. Found noise from cap tube. Found sound dampening around cap tube fell off. Reinstalled. Op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Eastlake, OH 44095
Joe O
Job Details: 03/16/2021
"Cc: clothes getting stuck in unit, no longer workingFound felt worn. Found clothing stuck around motor. Rollers and idler pulley worn, roller shaft worn. Needs drum felt seal, dryer repair kit, and roller shaftCustomer does not want to repair at this time; ordrng 1 4392065 (dryer repair kit) and 1 WPW10359270 (roller shaft,support) and 1 W10612022 (rear drum seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV45K6200GWA3
Near University Heights, OH 44118
Jason N
Job Details: 03/16/2021
"Cc unit making squeaking noise.Confirmed squeaking noise from unit. Pulled unit apart, found belt idler pulley stiff on shaft, plastic had started to melt around bushing. Replaced pulley using truck stock. Dryer op test good, no abnormal sounds heard. ; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Corina B
Job Details: 03/16/2021
"Cust showed pop, sent pic. CC that the unit is in demo mode. Turned demo mode off. Drain pump runs and does not start. Will need a new control.; ordrng 1 W11334214 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HV1
Near Bedford, OH 44146
Brian M
Job Details: 03/16/2021
Cc unit not baking Found terminal block damaged Replaced using truck stock OP Test Ok ; used 1 WpW10245259 (Terminal block) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Avon Lake, OH 44012
Corina B
Job Details: 03/16/2021
"Step 38 152 watts step 39 240watts called t/l Rich file# 7730236313 to checked the frost pattern on the freezer with step 40 5 no frost pattern on the evap of freezer. Used nitrogen no leaks on the compressor, evaporators or on the condenser. Called t/l TJ unit is non repairable same file number as previous"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Cleveland, OH 44113
Corina B
Job Details: 03/16/2021
"CC that the unit was smoking. Checked the terminal block burnt. Will need a new harness, terminal block. ; ordrng 1 WPW10245259 (Terminal block) and 1 W11344556 (Wire harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44111
Corina B
Job Details: 03/16/2021
CC that the unit is not heating. Checked the power at the terminal block. L1 to n 120 l2 to n 120 volts. L1 to l2 0 volts. Missing 1 leg of 120 volts. Sharing the same leg. Not getting 240 volts to the dryer. Will need an electrician. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. optest ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Westlake, OH 44145
Marie V
Job Details: 03/16/2021
"Cc that the water is leaking behind the electrical connect box on the right hand side when purge pump starts. When started unit,it started leaking from drain hose. Found hole in it. Replaced from surplus also found the drain hose that goes from unit to sink kinked . Corrected issue. Tested unit. Op test ok; used 1 W11036161 (Hose) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 03/16/2021
A piece of aluminum was wedged in the motor. Im not sure what it was I removed it everything tested good
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Broadview Heights, OH 44147
Dan H
Job Details: 03/16/2021
"Installed new door gasket, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Mentor, OH 44060
Jeff M
Job Details: 03/16/2021
When I plug the machine in the drain pump kicked on a press and hold the button the pump kicked off unit tested good
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Broadview Heights, OH 44147
Dan H
Job Details: 03/16/2021
"Installed new user interface , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB
Near Painesville, OH 44077
Jeff M
Job Details: 03/16/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Mentor, OH 44060
Joe O
Job Details: 03/16/2021
"Cc: wheels sticking out, foam broken, kick plate missingFound wheels reversed. Found isolation for water tank broken and seal sticking out. Missing kick plate. Needs kick plate, wheels reversed, insulation and seal.Seal out of stock. Office to reschedule ; ordrng 1 WPW10117358 (insulation) and 1 WPW10130483 (gasket) and 1 WPW10534155 (toe grille (blk))"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Cleveland, OH 44109
Corina B
Job Details: 03/16/2021
"CC that the unit does not fill. Ran diag F8E1 NO FILL, LONG FILL, F9E1 LONG DRAIN. Found the drain pump not draining. Replaced drain pump from surplus t/s. Ran manual drain. Ran cycle. Op test okay ; used 1 W10919003 (Drain pump) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Mentor, OH 44060
Jeff M
Job Details: 03/16/2021
The fill tube for the icemaker was frozen I remove the ice unit tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near University Heights, OH 44118
Jason N
Job Details: 03/16/2021
"Cc unit needs controls replaced, unit will not power on. Customer stated they had someone out and tested power to unit, unit had good power. Replaced main control and UI control using customer supplied parts. Op test no good, unit will not power on. Checked breaker. Checked wire connections in j-box under unit. Found both hot and neutral connections loose. Repaired connections. Unit power restored. Ran diagnostics cycle in entirety. No codes, op test good."
We serviced a
KITCHENAID COOKTOP ELE
Model KGCC566RBL07
Near Pepper Pike, OH 44124
Brian M
Job Details: 03/16/2021
Customer showed pop took pic Cc of whoosh noise when igniting front burner (large)Advised this is normal and all burners do it except the larger one is more noticeable because it bugs out more gas than the small burners OP Test Ok
We serviced a
GE REFRIGERATOR
Model GNE29GMHCES
Near Mentor, OH 44060
Joe O
Job Details: 03/16/2021
"Cc: ice maker over flowed then stopped making iceFound ice maker fill cup frozen. Ice maker is cycling. Fill tube not frozen. Needs ice maker fill cupCustomer to install; ordrng 1 WR30X25485 (cup fill fz im), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Maple Heights, OH 44137
Jason N
Job Details: 03/16/2021
"Cc unit has.a burning plastic smell when using oven.Inspected oven cavity and burner compartment. Nothing unusual. Ran bake test to 350. Slight odor coming from oven cavity, do not smell it around unit or in broil drawer. Noticed bottom of inner glass panel had residue of some sort stuck inside of mount bracket. Removed and reheated. Odor still present, not strong, similar to hot enamel when oven is started up for the first time. Called WP techline, Adrian, suggested customer to run broil cycle for awhile to see if they can burn away whatever is causing smell inside."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Burton, OH 44021
Brian M
Job Details: 03/16/2021
Cc unit door not leveled Unit is a single unit but is built in and attached to freezer Will need second tech to help move unit out and to remove door ; ordrng 1 WP2314293 (thimble) and 1 W10574325 (hinge-pin) and 4 WP487576 (washer)s
We serviced a
MAYTAG WASHER
Model MVWC700VW0
Near Chardon, OH 44024
Brian M
Job Details: 03/16/2021
"Cc of leak Found crack in tub hose Needs hose customer stated he wanted to install himself ; ordrng 1 285871 (hose- tub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ
Near Thompson, OH 44086
Jeff M
Job Details: 03/16/2021
Customer has an issue with the venting. I turn the venting on high the suction from the microwave was capable of supporting the weight of a paper towel which by Whirlpool standard is correct. The unit is functioning as designed
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near North Royalton, OH 44133
Dan H
Job Details: 03/16/2021
"Customer complaint of loud noise, ran retest cycle, no unusual noises heard, started normal wash cycle, still no noise, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL
Near Williamsfield, OH 44093
Jeff M
Job Details: 03/16/2021
The upper rack is deteriorating causing the pump to fail I took a picture inside the dishwasher her well is completely unfiltered which is causing a lot of the issues the sediment is so built up that its like mud at this point in time machine would need adjustable racks and the new sump motor
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Parma, OH 44134
Dan H
Job Details: 03/16/2021
"Customer complaint that unit is not agitating properly, ran diagnostics no error codes found, ran quick wash , unit filled and began agitating, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Garfield Heights, OH 44125
Dan H
Job Details: 03/16/2021
"Customer complaint of noise, no unusual noises heard, unit is operating as designed, customer does not have proof of purchase"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Pepper Pike, OH 44124
Jason N
Job Details: 03/16/2021
"Cc unit icemaker leaking.Customer stated unit leaked all over floor and inside of freezer section, believe its the icemaker. Confirmed ice on bottom of freezer. Evap drain is clear. Ran manual harvest on icemaker, would not index. Good power into ice maker at 123v. Replaced ice maker using truck stock. Reran icemaker test, ice maker indexed but did not fill with water. Checked inlet valve coils, found ice maker coil is shorted. Unit need inlet water valve. ; ordrng 1 WPW10420083 (Inlet valve), used 1 W10884390 (Icemaker) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Moreland Hills, OH 44022
Jason N
Job Details: 03/16/2021
Installed front shock absorbers. Ran spin and drain test with large towels. No abnormal vibration or noise heard. Op test good.
We serviced a
GE REFRIGERATOR
Model GSL25JFXNLB
Near Westlake, OH 44145
David R
Job Details: 03/16/2021
"Cc not cooling properly. Found heated shorted out and also shorted defrost thermostat. Ordering both. Customer is unplugging unit. ; ordrng 1 WR50X10065 (Defrost thermistor) and 1 WR51X10055 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 790.7303331
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/16/2021
Igniter failed to replace the igniter with one eye head on truck stock unit tested good; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID RANGE
Model KCGC506JSS
Near Windsor, OH 44099
Brian M
Job Details: 03/16/2021
Cc unit burners are not regulated properly Found knobs to be in wrong location OP Test Ok
We serviced a
Whirlpool Washer
Model WTW5500XW1
Near Perry, OH 44081
Adam
Job Details: 03/16/2021
We serviced a
Whirlpool Refrigerator
Model WRT311SFWX
Near Willoughby, OH 44094
Fred's Academy
Job Details: 03/15/2021
replaced fan motor, working ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Avon, OH 44011
Gabriel P
Job Details: 03/15/2021
"Found loose wire it came of metal connect I had extra ones spice them together and it corrected issue,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Beachwood, OH 44122
Jason N
Job Details: 03/15/2021
Installed door closer receiver. Door still loose on hinge. Found hinge bushing missing on hinge. Ordering hinge bushing.; ordrng 1 W11223833 (Hinge bushing)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Euclid, OH 44117
Dan H
Job Details: 03/15/2021
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mentor, OH 44060
Joe O
Job Details: 03/15/2021
"Cc: not washingFound sump assembly receiving proper power. Sump not running. Needs sump assemblySump shows out of stock, office to reschedule; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/15/2021
"Cc unit shuts down after running for awhile.Customer states unit will work for approx 10-30 mins then shutdown, he says he will have to reset the breaker to get to it run again. Ran dryer op test, read amp draw from unit during cycles. Peak amp draw when element turns on is 31.3a, then settles to 24 amps. Let run for 15 min. Unit is working as designed, amp draw from unit is within spec. Advised customer he most likely has a weak breaker, would need an electrician to replace"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Mentor, OH 44060
Joe O
Job Details: 03/15/2021
"Cc: oven not working, clock not workingFound terminal block shorted. Replaced terminal block kit. Tested. Unit is heating, clock is working. Op test ok; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ
Near Avon, OH 44011
Corina B
Job Details: 03/15/2021
"CC that there is water in the dispenser area, ice maker is not working and the lights are not working. Ran step 56 e 2 ice maker lost home position. Ran step 57 lost position. Will need a new ice maker and chute. Replaced the led light.; ordrng 1 W11294907 (Ice maker) and 1 W10837274 (Chute)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA
Near Westlake, OH 44145
Corina B
Job Details: 03/15/2021
"Replaced the freezer led lights. Replaced led control board. Lights still dim. Found 0 volts going into led control board. Will need new control, new aurora board, and new led lights. ; ordrng 1 W10830288 (LED control) and 1 WPW10200659 (Control) and 5 W11462342 (LEDs)s, used 1 W10695459 (Led) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Austinburg, OH 44010
Brian M
Job Details: 03/15/2021
"Cc no bake in lower oven Found error f6e3 lower oven temps Followed tech sheet found relay shorted Needs upper and lower control, and for precautions needs thermostat fix ; ordrng 1 WP4449751 (thrmst-fix) and 1 W11179310 (cntrl-elec) and 1 W10801665 (cntrl-elec)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Oberlin, OH 44074
David R
Job Details: 03/15/2021
"Found glass shards in bottom of tub. Removed, Replaced both parts. Tested. Good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Mentor, OH 44060
Joe O
Job Details: 03/15/2021
Installed belt. Ran diagnostics test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44125
Dan H
Job Details: 03/15/2021
"Installed new motor, belt and pulley kit, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Seven Hills, OH 44131
Dan H
Job Details: 03/15/2021
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WSF26C2EXF01
Near Euclid, OH 44132
Joe O
Job Details: 03/15/2021
"Cc: water dispenser not workingFound no water coming from dispenser. Can hear water valve trying to get water. Found drain tube plugged up. Found water lines dry rotted and not even connected to dual valve. Needs water line from dual valve to door; ordrng 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Willoughby, OH 44094
Joe O
Job Details: 03/15/2021
Installed belt. Ran auto test and calibration. Op test ok
We serviced a
GE REFRIGERATOR
Model GTS22QBPARWW
Near Mentor, OH 44060
Jeff M
Job Details: 03/15/2021
There was frost on the ceiling on the food on the railings. Indicating the door was left open. I took the back wall off the machine is staying cool theres a good frost pattern no excessive frost buildup the unit is functioning correctly
We serviced a
WHIRLPOOL DRYER
Model WED4814EW1
Near Elyria, OH 44035
Marie V
Job Details: 03/15/2021
"Cc takes to long to dry clothes. Turned unit on , started heating. Unit is cycling at 155* and 115*. Could not check vent because it comes through the roof. Advice cust to have the maintenance clear that out for them. Also that unit has foil vent and is a fire hazard advice to replace with flexible metal or ridged metal vent. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Avon, OH 44011
Marie V
Job Details: 03/15/2021
"Cc that the unit seems like isnt getting water in or enough water. Started unit filled abou 23 seconds and started running, check float switch was off place. Corrected issue while working on it unit started filling with more water. Canceled cycle and tested unit 5 times . It worked good. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon, OH 44011
Marie V
Job Details: 03/15/2021
Cc that the top rack broke and spray arme will not stay and that the dispenser is broken. Confirmed all. Replaced all parts tested unit op test ok
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 03/15/2021
Dsi board was replaced. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Kirtland, OH 44094
Brian M
Job Details: 03/15/2021
"Cc of fan noise Found fan in freezer grinding Needs evap fan kit ; ordrng 1 W11249952 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS04
Near Eastlake, OH 44095
Jeff M
Job Details: 03/15/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25INSS00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/15/2021
"Cc unit leaking Found leak coming from ice maker Ran test harvest and at this time unit is not over filling Advised to May be a weak valve and its staying open , but it may also be the control Customer will call to schedule ; ordrng 1 W10247725 (water valve asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Moreland Hills, OH 44022
Brian M
Job Details: 03/15/2021
Customer canceled at door no longer needing service
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGW00
Near Strongsville, OH 44149
David R
Job Details: 03/15/2021
"Cc no ice. Checked wires at door. Good. Followed tech sheet. Ice maker tray twisting and finding home position. Had Icemaker call for ice, a little chunk of ice came from fill tube, could of been stuck and just worked its way out. Ice tray filled up. Changed temp back to recommended. Let customer know to monitor. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Avon, OH 44011
Marie V
Job Details: 03/15/2021
"Cc that the unit is leaking from the front of the unit. Ran diag no error codes. Found old dispenser on unit will need the upgrade one. Unit has water marks from dispenser all the way to the bottom of the unit. Cust will call whirlpool to get a dispatch ; ordrng 1 W11465533 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 11067442600
Near Mentor, OH 44060
Jeff M
Job Details: 03/15/2021
Installed the new part op tested good.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Seven Hills, OH 44131
Dan H
Job Details: 03/15/2021
"Installed new sump assembly, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Avon, OH 44011
Corina B
Job Details: 03/15/2021
CC that the ff is not cold enough and the drawer in freezer is broken. Found the evap covered in ice. The rail is broken causing the drawer to not close properly. Will need a new harness and rail. Rail is not on the lookup. ; ordrng 1 W11087438 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Brook Park, OH 44142
David R
Job Details: 03/15/2021
Found hoses reversed. Corrected. Tested. Good.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Cleveland, OH 44128
Jason N
Job Details: 03/15/2021
"Cc unit shakes when in spin cycle.Ran entitlement for purchase date, under a yr. Ran auto test, all function normal. Found unit is not level. Leveled unit. Ran clothing load on quick cycle then switched over to drain and spin. No abnormal vibration. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS02
Near Strongsville, OH 44149
David R
Job Details: 03/15/2021
"No parts where replaced by other company, only 3 way valve is here, customer has not been able to use fridge since last June/July. Re-diagnosed. Plugged in WATT meter. Compressor kicked on, reading before 95 watts, leak in system. Will need Wise Motion tech to check for leaks. Will order compressor to have for next tech. ; ordrng 1 W11393142 (Compressor)"
We serviced a
GE DISHWASHER
Model GDF530PSM4SS
Near Berea, OH 44017
Gabriel P
Job Details: 03/15/2021
Cc that when she slam door it wont start but if she close it soft it will start ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Strongsville, OH 44136
David R
Job Details: 03/15/2021
"Replaced Icemaker, Icemaker called for water. Did not find any ice in fill tube. Old Icemaker had ice but not cycling. Customer to monitor. Could be a electrical issue with control/Icemaker harness. As of now, give 24-48 hours for ice. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/15/2021
"Cc unit not cooling unit was unplugged plugged unit in let run for several minutes took Evap wall off no frost pattern or refrigerant running Needs sealed system repair evap and compressor ; ordrng 1 W11125124 (compressor) and 1 W10858281 (evaporator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Solon, OH 44139
Brian M
Job Details: 03/15/2021
"Cc of noise Found noise to be coming from bearings Upon inspection found tub not moving freely from hub and rotor stator is rusted tried removing bolt from stator but would not move easily seems to be rusted to shaft Needs bearing kit, tub hub and rotor stator ; ordrng 1 W10820039 (hub) and 1 W10435302 (bearing) and 1 WPW10419333 (stator) and 1 280146 (rotor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/15/2021
Cc unit not draining Found drain pump humming Needs drain pump Installed drain pump from truck stock OP Test Ok ; used 1 W10876537 (PUMP-DRAIN) from stock