Service History 93 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near East Cleveland, OH 44112

Jason N

Job Details: 06/08/2023

Installed filter housing. Op test good.

We serviced a

GE STACK W/D

Model GUD27ESPM1DG

Near Willoughby Hills, OH 44094

Joe O

Job Details: 06/08/2023

"Cc: not advancing in cycleFound unit not draining. Drain pump surging, receiving proper power. Needs drain pumpCustomer does not want to repair at this time ; ordrng 1 WH23X10040 (pump drain), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD9750WW1

Near Painesville, OH 44077

Jason N

Job Details: 06/08/2023

"Cc unit fault code f70Ran diagnostics, confirmed fault code f70 for UI to ACU communication fault. Customer states the display will randomly glitch due into the cycle. Checked connections from main control to UI, all checked good. Unit will need UI replaced. Part (W10288016) is discontinued, unable to repair."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ1

Near Columbia Station, OH 44028

David R

Job Details: 06/08/2023

"Replaced door, bottom, case. Tested. Good. Op Test Ok."

We serviced a

SAMSUNG DRYER

Model DV45H7000EWA2

Near Rocky River, OH 44116

Marie V

Job Details: 06/08/2023

"Cc of unit still not heating. Tested unit, no heat, found same fuse open. Cut off fuse. Removed vent and ran unit. Cycles on and off on 180* to 120*. Advice to have vent cleaned. Cust will call us back if she wants to continue. Cust maybe will buy new. ; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Bay Village, OH 44140

Marie V

Job Details: 06/08/2023

"Cc that unit makes a very loud noise while spinning at the end of the cycle. Ran diag no error codes. Tested unit on high speed spin, tilted unit and found cam has been grinding, and when removing found oil on it, ordering cam, belt, shifter, gearcase and washplate. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11611297 (Belt) and 1 W11481722 (Shifter) and 1 W11397111 (Washplate)"

We serviced a

JENN-AIR RANGE

Model JES1450FB0

Near Oberlin, OH 44074

Angel

Job Details: 06/08/2023

Replaced bake element tested oven by preheating it to 350* opt test good.

We serviced a

KENMORE WASHER

Model 110.25132411

Near Mentor, OH 44060

Dan H

Job Details: 06/08/2023

"Customer complaint of oil smell, not draining, and staining clothes, found wash plate stripped, found gearoil leaking from gearcase, unit needs new gearcase and wash plate, customer does not want repair ; ordrng 1 W10752285 (Wash plate) and 1 W11454734 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 596.72383411

Near Bay Village, OH 44140

Marie V

Job Details: 06/08/2023

"Cc that the freezer is making a noise and the ice is not making properly. Took temps it was 10* close to wall and 20s* in freezer and fresh food section at 51*. Ran step 3 shows bimetal open. Took cover off and verify bimetal shows 23 kohms. Unit will need new sensor and control. Cust will not fix. ; ordrng 1 W11032800 (Bimetal harness) and 1 W10807590 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Avon Lake, OH 44012

Marie V

Job Details: 06/08/2023

Replaced heating element. Preheated oven. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Solon, OH 44139

Bill

Job Details: 06/08/2023

"Cc unit still not cooling, confirmed cc removed 17 and 37 suspect sealed system issue. Hooked up gauges found low side in 12 in vac, high side at 50. Suspected low side leak. Gave estimate for sealed system repair, customer does not want to continue repairs.; ordrng 1 W10507884 (Compressor) and 1 W11256565 (Evap) and 1 WPW10143759 (Filter dryer)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near South Amherst, OH 44001

Angel

Job Details: 06/08/2023

"Cc that unit was not starting. Asked customer to show me what she was doing so I can see if it was right and she was not. This washer you have to turn it on first than hold the start button until all the lights turn on and than it locks and starts, so I demonstrated her how to do it. unit working as designed."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Painesville, OH 44077

Dan H

Job Details: 06/08/2023

"Installed new burner valve, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Elyria, OH 44035

Angel

Job Details: 06/08/2023

Cc that unit was going off balance. Verified unit and its leveled out pretty good tested a spin in diagnostics and was not banging around than I asked customer if she had some clothes we could use to test it on a drain/spin to see what it would do with the clothes evenly arranged around the basket and it worked perfectly. Explained to customer that this unit you have to have the clothes evenly arranged around the basket because if not it will go off balance and bang all around. Showed customer how to arrange the clothes and what to avoid unit working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cleveland, OH 44115

Corina B

Job Details: 06/08/2023

"Replaced the ui, control and led light. Opt test ok. Office to reschedule when door arrives. Brought cores back for return; O-emld tckt"

We serviced a

MAYTAG DRYER

Model MGDE900VW0

Near Perry, OH 44081

Dan H

Job Details: 06/08/2023

"Customer complaint that drum is slipping or loose, found belt frayed, rollers are starting to wear, unit needs new belt and roller/pulley kit; ordrng 1 WPW10112954 (Belt) and 1 4392067 (Roller kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Perry, OH 44081

Dan H

Job Details: 06/08/2023

"Installed new user interface , op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Strongsville, OH 44136

David R

Job Details: 06/07/2023

Replaced heater with harness and thermistor. Tested. Good all components working. Op Test Ok.

We serviced a

WHIRLPOOL RANGE

Model WFE510S0AS0

Near Middleburg Heights, OH 44130

Marie V

Job Details: 06/07/2023

"Cc that the right front burner only has one setting and is high. Confirmed, unit will need infinite switch. ; ordrng 1 WP3149400 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Moreland Hills, OH 44022

Brian M

Job Details: 06/07/2023

Installed gasket OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Avon, OH 44011

Manny

Job Details: 06/07/2023

"Cc unit skipping cycles, verified and found codes F6E3 for ui cannot hear acu, F7E4 for basket re-engagement fault, and F0e7 for load during clean cycle, gearcase making a grinding noise and slide metal ring came off and was grinding on the rotor, unit needs control, motor, clutch and gearcase, ; ordrng 1 W11449841 (Gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10915701 (rotor(under 10yrs warranty )) and 1 W11419171 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Walton Hills, OH 44146

Bill

Job Details: 06/07/2023

"Cc no ice dispensing, confirmed cc. Changed the switch to the new switch, tested dispenser opt test good."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Lorain, OH 44053

Angel

Job Details: 06/07/2023

"Cc that the console on the right hand side get hot to the touch and glass gets warm when using. Explained to customer that the glass is going to get hot be suse the oven is in use thats normal and the console gets hot on the right hand side because the vent is right under it and it unavoidable for it to get hot when in use, I still installed insulation on door opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Madison, OH 44057

Dan H

Job Details: 06/07/2023

"Customer complaint that unit is not making ice, confirmed, ice maker will not cycle, ice maker is receiving 120vac , unit needs new ice maker, customer does not want repair; ordrng 1 WPW10300022 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS00

Near Beachwood, OH 44122

Corina B

Job Details: 06/07/2023

Replaced the gasket. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILBL2

Near Painesville, OH 44077

Jason N

Job Details: 06/07/2023

"Installed thermal fuse. Ran wash test, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Mayfield, OH 44143

Jason N

Job Details: 06/07/2023

"Cc unit water dispense dripping Customer stated after water is dispensed, several drops of water will drip from dispense opening. Replaced inlet valve to ensure water system is closing up properly when water is not being dispensed. Ran gallon of water to purge air from system. Tested water dispense, 1-2 droplets are still falling from dispense housing directly after dispense, no dripping afterwards. Advised customer that this is normal for these models. Unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS01

Near Pepper Pike, OH 44124

Corina B

Job Details: 06/07/2023

Replaced the control. Opt test ok. Brought core back for return

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Orange, OH 44022

Corina B

Job Details: 06/07/2023

"CC that the ice maker is not working. Confirmed the optic eyes are flashing twice when the door is closed. Will need a new optic eye. Unplugged the optic board. Ice maker cycled. Advised Cust to monitor. If the boards are not needed will pick boards up for return ; ordrng 1 W10757851 (Optic eye), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WCG97US6HS00

Near Aurora, OH 44202

Brian M

Job Details: 06/07/2023

Customer using wrong burner caps Needs caps Customer can install ; saved tckt

We serviced a

WHIRLPOOL DRYER

Model WGD8000DW4

Near Brecksville, OH 44141

Corina B

Job Details: 06/07/2023

CC that there is a smell of gas when running and a noise when it first starts up. Confirmed. Let dry run on high for 30 minutes. Good blue flame. The gas valve is turning on and off. Opened the door several times no gas smells. Called safety. Noises when starting is the idler pulley. Cust does not want to repair.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ1

Near Broadview Heights, OH 44147

Bill

Job Details: 06/07/2023

"Cc scratched panel, confirmed cc. Changed front panel."

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Brecksville, OH 44141

David R

Job Details: 06/07/2023

"Cc unit making loud scraping. Found slider broken and damaged rotor. Rotor surplus and slider from t/s. Replaced. Tested test 51/52. Good. All parts and components good. Op Test Ok.; used 1 W10734521 (SLIDER), and 1 W10915701 ( Rotor) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Elyria, OH 44035

Angel

Job Details: 06/07/2023

"Cc that the seals are coming off. Confirmed cc, replaced freezer gasket because it was torn in one corner but also used some adhesive to make sure it would not come off used adhesive for bottom seal as well and recommended customer not to open door for a couple of hours until adhesive drys opt test good."

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Windsor, OH 44099

Dan H

Job Details: 06/07/2023

"Customer complaint that unit is not agitating, ran diagnostics no error codes found, motor is just humming, capacitor is reading 13 microfarads, should be 60 microfarads, unit needs new capacitor; ordrng 1 W11227944 (Cap)"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chardon, OH 44024

Dan H

Job Details: 06/07/2023

"Customer complaint that unit is not completing cycles, ran diagnostics found f9e1(long drain) error code, found broken wire to drain pump, repaired wire, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Lorain, OH 44055

Manny

Job Details: 06/07/2023

"Cc unit not cooling, verified and evap cover frosted, defrosted and checked component all pass, heater working, found 2 Popsicle In the ice chute, and ice door was open, advise customer to avoid putting any item in the ice chute"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Columbia Station, OH 44028

Angel

Job Details: 06/07/2023

Cc that unit was better but still having issues with igniting sometimes. Replaced ignitor and harness dsi board sent was damaged installed old one again tested unit and it worked perfect it would click once and ignite immediately also made sure ground on outlet was good which it was had customer test it out himself as of now working as should opt test good.

We serviced a

MAYTAG REFRIGERATOR

Model MFX2876DRM00

Near North Ridgeville, OH 44039

Manny

Job Details: 06/07/2023

"Cc unit not cooling, verified and found FF evap cover in frost, found service pointer that call for control kit replacement, ordering control, customer paid the difference for the control, and ordering harness, and control kit; ordrng 1 W11087438 (motor-evap harness) and 1 W10862814 (cntrl-elec, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model PTDN600EM0WT

Near Parma, OH 44134

David R

Job Details: 06/07/2023

"Cc noise. Worn pulley and belt. Will need pulley and belt, gave estimate.; ordrng 1 WE03X29897 (Belt) and 1 WE12X83 (Idler), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Euclid, OH 44119

Dan H

Job Details: 06/07/2023

"Customer complaint of grinding noise, noise is coming from air damper, unit needs new air damper ; ordrng 1 W11236851 (Air damper)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Parma Heights, OH 44130

Angel

Job Details: 06/07/2023

Cc that unit is making a loud vibrating sound. Showed me a video and it sounds like the condenser vibrating when compressor is on high speed. Tried duplicating sound by going into diagnostics and running compressor but it sounded perfect but from the noise on the video it sounds like the condenser when compressor is running in high speed so placed some foam insulation underneath the condenser to see if it will fix the issue explained to customer and to monitor for now opt test good.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near South Euclid, OH 44121

Jason N

Job Details: 06/07/2023

"Cc unit not drying properly Could not access vent outlet, but customer stated a vent outlet cover was just installed from the basement side recently. Pulled vent tube from outlet cover. Found cover was installed incorrectly, flap style, installation was reversed. Correct vent cover installation. Verified good heat and airflow from unit. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Eastlake, OH 44095

Joe O

Job Details: 06/07/2023

"Recovered refrigerant, installed compressor and Evaporator. Put unit into 28 inch vac for 15 mins, recharged with 4.9oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near South Euclid, OH 44121

Jason N

Job Details: 06/07/2023

"Cc unit not heating Found power disconnect to unit turned off. Turned on disconnect and checked voltage, found L2 missing. Fuse checked good. Reinstalled fuse and turned disconnect back on. Power now checks good at 243v L to L. Ran dryer op test on timed dry. Unit heating properly. Advised customer of possible loose/inadequate connection in his power disconnect box, he will need an electrician if issues persist. Unit op test good."

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near University Heights, OH 44118

Joe O

Job Details: 06/07/2023

Cc: not heatingFound belt snapped. Replaced dryer repair kit. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

GE REFRIGERATOR

Model GSH25JSDESS

Near Warrensville Heights, OH 44122

Joe O

Job Details: 06/07/2023

"Cc: intermittently not holding temp in freezer, leaking(ice build up on freezer floorFound temps in freezer at 5 degrees, ff at 42 degrees. Found evap fan is functioning. Found no actual adjustment is changing on temp reading. Control not reading temp correctly. Drain tube plugged. Needs control freezer thermistor, and drain clearedCustomer does not want to repair at this time ; ordrng 1 WR55X11072 (elec cont bd) and 1 WR55X10025 (sensor,temp ff), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG775H0HZ5

Near Seven Hills, OH 44131

Corina B

Job Details: 06/07/2023

"Replaced the regulator. Tested, no leaks. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Garfield Heights, OH 44125

Marie V

Job Details: 06/07/2023

"Use nitrogen on unit, found the leak. Called whirlpool techline spoke to ritch. Unit has internal leak, cant be repaired. ; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Brecksville, OH 44141

Bill

Job Details: 06/07/2023

"Cc water leaking, confirmed cc ran unit for 5 min water started to dump from front of tub. Pulled front panel off to watch where it was coming from, found water to be over flowing the tub. Checked spray arms, found them to be clogged and the lower to be cracked. Gave estimate to customer for repairs.; ordrng 1 W10837249 (Lower spray arm) and 1 WPW10327455 (Upper spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Cleveland, OH 44134

David R

Job Details: 06/07/2023

"Replaced control panel, UI display, filters. Called techline, All components working. Tested. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Willowick, OH 44095

Dan H

Job Details: 06/07/2023

"Customer complaint that unit is not working or draining, unit is flashing f9e1(long drain) error, found wires ripped out of drain pump connection, unit needs new harness , part is out of stock so not scheduling return appointment ; ordrng 1 W11643701 (Harness)"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055FRZ00

Near Fairview Park, OH 44126

Angel

Job Details: 06/07/2023

Cc that ice maker stopped making ice and the arm was jammed up after they tried fixing it. Tested icemaker it cycled but didnt want to drop arm looks like from them trying to install arm jammed it up replaced ice maker tested again opt test good.; used 1 4317943XXX (XX NO REORDERXXICEMAKER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Aurora, OH 44202

Brian M

Job Details: 06/07/2023

Installed valve Cycled icemaker OP Test Ok Advised to let run for 3 days for ice to produce and fill bin ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Brecksville, OH 44141

Bill

Job Details: 06/07/2023

"Cc still leaking, could not confirm. Ran unit for 40 min with front panel off, could not find any leak. Instructed customer to reduce the amount of detergent used."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Parma, OH 44129

Corina B

Job Details: 06/07/2023

CC that the door is coming loose. Confirmed. Found the adhesive not sticking. Will need a door. Door is out of stock. Office to reschedule appointments ; ordrng 1 W11176456 (Door) and 1 W11178521 (Name tag)

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW4

Near Cleveland, OH 44135

Marie V

Job Details: 06/07/2023

"Replaced gearcase, Washplate, belt and cam. Ran calibration and auto test. Op test ok"

We serviced a

MAYTAG DRYER

Model MED5030MW0

Near North Royalton, OH 44133

David R

Job Details: 06/07/2023

"Brand new, cc unit not starting. Found customer isnt pressing start button hard enough for it to activate and start cycle. I showed customer how to do it. All components working, heating and cycling. Good. Op Test Ok."

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Willoughby, OH 44094

Dan H

Job Details: 06/07/2023

"Installed new valves, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Bedford, OH 44146

Joe O

Job Details: 06/07/2023

Installed leveling leg. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Solon, OH 44139

Bill

Job Details: 06/07/2023

"Cc intermittent noise, confirmed cc activated damper through diag. Had customer confirm that was the noise, ordered new damper control. Scheduled follow up for 6/9; ordrng 1 WPW10479155 (Damper control)"

We serviced a

AMANA DRYER

Model NED5240TQ0

Near North Royalton, OH 44133

David R

Job Details: 06/07/2023

"Cc unit taking 2-3 cycles for clothes to dry, customer lives in condo. Detached vent from dryer. Let unit run. Dryer is heating and getting hot, cycling at correct temp. Long vent, can hardly feel any warm airflow coming out vent, vent is at top of front door. Checked heater, fuses. All test good. Customer will need to get vent cleaned out. Unit itself is good. Op Test Ok

We serviced a

FRIGIDAIRE RANGE

Model GCRG3060AFC

Near Rocky River, OH 44116

Angel

Job Details: 06/07/2023

"Cc that units display is dead but top works. Tried resetting unit and nothing took unit out of spot checked power was good but had an open ground. Relay board is not sending voltage to display. Will need circuit board and main board replaced explained to customer that theres a chance the display couldve got damaged ; ordrng 1 5304509920 (Circuit board) and 1 5304516862 (Board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model medb755dw2

Near Avon Lake, OH 44012

Angel

Job Details: 06/07/2023

"Cc that unit was making a sound and now it stopped working. Verified and found thermal fuse open, indicated customer that unit wont start because of thermal fuse and the sound I wont be able to find out until thermal fuse gets replaced, he agreed with repair of thermal fuse git unit to start and unit started making a noise but customer stated to leave it as is he just wanted unit to start up again so I left it as is. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Mentor, OH 44060

Dan H

Job Details: 06/07/2023

"Customer complaint that doors are uneven, leveled doors to the best it can be, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Strongsville, OH 44136

Manny

Job Details: 06/07/2023

"Went to recover the refrigerant and none in system, disconnected recovery pump from gage and no pressure in system. Charge with 145 psi of nitrogen and pressure not holding, can hear a leak coming from the back spray leak detector and no bubblesopen both sections and no noise inside, unit has a internal leak Calling techline line, spoke to Kirk, he deemed as not repairable, ; O-emld tckt"

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Beachwood, OH 44122

Jason N

Job Details: 06/07/2023

Installed drum. Cycle noise is reduced. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Rocky River, OH 44116

Corina B

Job Details: 06/07/2023

Replaced the valve. Tested. No leaks. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Mentor, OH 44060

Dan H

Job Details: 06/07/2023

"Customer complaint that unit is squealing, confirmed, found gearoil all over cam , belt and shield, unit needs new gearcase, cam kit, belt, and shield; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam kit) and 1 W11239857 (Belt) and 1 WPW10427633 (Shield)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland, OH 44105

Corina B

Job Details: 06/07/2023

"CC that the lid lock is flashing. Confirmed. Found the strike bent backwards. Strike is broken. Will need a new strike. Customer does not want to repair ; ordrng 1 W10837741 (Strike), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model CYE23TSDCSS

Near Pepper Pike, OH 44124

Joe O

Job Details: 06/07/2023

"Installed evap fan, boot, and update. Advised customer to monitor for 48 hrs. Op test ok"

We serviced a

JENN-AIR RANGE

Model SVE47100B

Near Shaker Heights, OH 44120

Corina B

Job Details: 06/07/2023

"CC that the control is black after a power outage. Confirmed. Tripped the breaker, control turned back on. Heated the oven to 350*. Opt test ok. Advised Cust if it goes out again, will need a new control. Control is nla. ; ordrng 1 71002331 (Control) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Solon, OH 44139

Bill

Job Details: 06/07/2023

"Cc noise during operation, confirmed cc ran a test spin and agitate. Could hear belt slipping, pulled belt cover found belt worn out. Tried to find belt and cam in truck, could not. Ordered cam and belt, scheduled follow up for 6/9. Up loaded pop; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam)"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Berea, OH 44017

David R

Job Details: 06/07/2023

Cc unit not starting. Found broken strike. Replaced trike. Latch good. No error codes. Unit locks. Good. Customer started cycle. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model WGD5100HC3

Near Cleveland, OH 44135

Marie V

Job Details: 06/07/2023

Cc that unit makes a noise. Took unit apart and found blower wheel broken. Will need new. ; ordrng 1 WP697772 (Wheel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Painesville, OH 44077

Dan H

Job Details: 06/07/2023

"Customer complaint that unit never really cooled, fresh food section temperature at 60 degrees, freezer section temperature at 13 degrees, found evaporator frozen solid, found defrost harness broken, unit needs new defrost harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11650662 (Heater/harness)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Painesville, OH 44077

Dan H

Job Details: 06/07/2023

"Customer complaint that unit is not starting, started normal wash cycle, lid lock, motor hummed then unit went to done, found capacitor leaking, installed new capacitor, op test good"

We serviced a

KITCHENAID BEVERAGE CENTER

Model KUBL304EBS01

Near Avon Lake, OH 44012

Angel

Job Details: 06/07/2023

"Cc that they left on vacation and door was left open now the ui and controls dont work. Confirmed console is hot to the touch and will not let you do anything and cooling is off. Tried resetting unit and nothing still doing the same thing. Unit will need control board and console replaced. Gave customer estimate. ; ordrng 1 W10807595 (Control) and 1 W10807582 (Console (ui)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model LDG5005AAE

Near Olmsted Falls, OH 44138

David R

Job Details: 06/07/2023

"Cc unit not heating and squeaking every load. Gas unit, getting 120v AC. Took unit apart. Found worn belt, rollers and pulley. Tested high limit, open and broken ignitor. Will need belt, pulley, rollers, ignitor and thermostat.; ordrng 1 WPY312959 (Belt) and 2 12001541 (Roller)s and 1 WP6-3037050 (Pulley) and 1 4391996 (Ignitor) and 1 WP303395 (High limit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/07/2023

"Cc that unit is making a loud noise. Tested all components, freezer fan. Damper motor, ice maker evaporator fan. No noises, also found some ice at the ice maker bin. Cycled icemaker and found a little water came from the front. Leveled unit . Couldnt duplicate noise. Advice cust to take a video of have the chance"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44144

Manny

Job Details: 06/07/2023

"Cc same issues as the last 3 times, verified and evap frosted up,removed cover and everything is plugged in, ran diagnostics and ran steps 1 and thermistor open, ran step 5 heater not coming on, checked thermistor open checked power to defrost heater and 0 volts, spoke to BJ ran some voltage test and determined control is bad, unit needs control and thermistor; ordrng 1 W11566851 (Control) and 1 WPW10384183 (thermistor)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44104

Jason N

Job Details: 06/07/2023

"Cc unit stuck on spin, light flashing Found unit spin light flashing, stopped in off balance pause, canceled cycle. Ran diagnostics, no codes stored. Ran auto test cycle, all functions passed. No issues found with unit. Advised customer on proper loading and how to cancel cycle and run Drain and Spin cycle if offbalance issues arise in the future. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Kent, OH 44240

Brian M

Job Details: 06/07/2023

Cc of noise Found at this time unit running properly with no abnormal noises Went over noise chart provided on whirlpool website Advised to watch

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Cleveland, OH 44108

Jason N

Job Details: 06/07/2023

"Cc unit fault code f7Ran diagnostics, found fault code f7e7 for motor phase lost, f7e1 for tachometer signal missing and f7e6 for motor circuit open. Ran test cycle, found unit did not switch into agitation mode. Checked under unit, found splutch ring worn and melted. Quoted customer splutch/pulley replacement. Replaced using truck stock part. Ran calibration and auto test cycle. All functions passed. Op test good. ; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SDRXXY00

Near Hiram, OH 44234

Brian M

Job Details: 06/07/2023

Cc unit leaking Found drain tube needing updateAccording to service bulletin part is covered bill code S38253 part only Cleared and replaced drain tube OP Test Ok ; used 1 W10619951 (TUBE-DRAIN) from stock

We serviced a

WHIRLPOOL DRYER

Model GEQ9800LW1

Near Hiram, OH 44234

Brian M

Job Details: 06/07/2023

"Cc no heat Found heater open Advised to replace thermal cut off ; ordrng 1 WP3387747 (element) and 1 279769 (thermal cutoff), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GTS17DTNJRWW

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/07/2023

Installed fan OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Willoughby, OH 44094

Jason N

Job Details: 06/07/2023

"Installed gearcase and slider. Ran calibration and auto test cycle, all functions passed, no abnormal noises. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM03

Near Highland Heights, OH 44143

Corina B

Job Details: 06/07/2023

"Replaced the valve. Checked for leaks, good. Filled ice maker. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model GTDX180ED4WW

Near Avon Lake, OH 44012

Angel

Job Details: 06/07/2023

"Cc that unit is not heating as should and it was making a dumping sound. Ran unit and its not making any dumping sounds it is pretty quiet we even put some weight in it to see if it would do it and nothing so i took off top and front panel to check seal and found some lint lumped up that couldve caused the issue so I removed it and for the heating issue the unit is heating perfectly fine did notice on back the vent was squashed so fixed that issue and recommended her to have someone clean out the vent from the outside its up high to where you would need a latter to get to it, so I gave her the number to dryer vent wizards, other than that unit is working as designed opt test good."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Olmsted Falls, OH 44138

David R

Job Details: 06/07/2023

"Cc unit not heating, timer not moving. Replaced cutoff, found was good. Tested power. Found power cord wires on backwards, corrected. Found unit not getting 240 from outlet. Breaker was turned off at outlet, not on a 30 amp double breaker. Customer just moved in, customer to get out and breaker checked by electrician. Unit is good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Cleveland, OH 44111

Manny

Job Details: 06/07/2023

"Cc unit not washing, verified and no codes, ran test cycle and heard a noise underneath, checked nothing damage removed wash plate and spline stripped, unit needs agitator and bolt.; ordrng 1 W10902814 (washplate) and 1 W10752187 (screw)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chesterland, OH 44026

Brian M

Job Details: 06/07/2023

Installed heater OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Fairview Park, OH 44126

Manny

Job Details: 06/07/2023

"Cc unit leaking again from same spot, customer stated he shut off the water, pulled unit out no water anywhere, turned water on ran icemaker fill test no leaks, dispensed about 24 oz of water, not leaks, told customer that could be drain but its cleared, advised customer to monitor the unit andif this happens again to try taking a picture so we can see whats going on. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM5

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/07/2023

"Cc of unit not heatin or drying dishes. Confirmed, ran diag, found error code 7-1 no heat. Allowed diagnostics cycle to finish. Also drain hose is dirty inside. Gave estimate, cust will wait. Also found that heater is open. Will need new heater and drain hose. ; ordrng 1 WPW10545278 (Drainhose 42.11) and 1 8269144A (Drain hose 18.88) and 1 W10518394 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Madison, OH 44057

Dan H

Job Details: 06/07/2023

"Customer complaint that unit is not spinning, unable to run diagnostics, started drain and spin cycle, unit filled and began agitating, unit needs new control , customer does not want repair ; ordrng 1 W10480177 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Mentor, OH 44060

Brian M

Job Details: 06/07/2023

Installed strike and valve OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Mentor, OH 44060

Corina B

Job Details: 06/06/2023

CC that the ff section is not cooling. Confirmed. Ff 55* fz -2*. A lot of ice and frost build up on the evaporator cover and evaporator. Will need a new control. Replaced the control from t/s. Programmed the control. Steamed out the evaporator. Turned the defrost on. Opt test ok. ; used 1 WPW10503278 (CNTRL-ELEC) from stock

We serviced a

KENMORE RANGE

Model 79073433314

Near Cleveland, OH 44104

Bill

Job Details: 06/06/2023

"Cc oven not turning on, confirmed cc at last visit. Installed new igniter, tested in front of customer. Opt test good."

We serviced a

JENN-AIR RANGE

Model JES1450FB0

Near Oberlin, OH 44074

Angel

Job Details: 06/06/2023

"Cc that unit is not passing 310* when preheating. Verified and found bake element shorted will need element replaced ordering part.; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

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