Service History 93 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM12

Near Kirtland, OH 44094

Dan H

Job Details: 07/19/2021

"Customer complaint that water filter is stuck, removed, installed new water filter, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW01

Near Mayfield, OH 44143

Dan H

Job Details: 07/19/2021

"Customer complaint of popping and buzzing noises, popping noises are usual noises from unit, buzzing noise was ice maker on but with no water to unit, turned ice maker off, unit is operating as designed"

We serviced a

KITCHENAID WALL OVEN

Model KOSC504ESS01

Near Bay Village, OH 44140

Marie V

Job Details: 07/19/2021

"Cc that when you preheat oven to 425* cust has an oven temp that shows correct temp but 20 min later is at 350* and is not cooking. Preheated oven to 425*. Took temps 10min after buzzer it was at 410*, calibrated oven 10* higher , tested oven. Oven when up to 435*, opened door to allow heat to come out to cycle faster, it cycles. Unit is working as designed at this point."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Painesville, OH 44077

Jeff M

Job Details: 07/19/2021

The block that the inner drum is mounted to has slid down the shaft of the transmission there are metal fragments of the block needs a new block in Spanish; ordrng 1 WP389140 (Block) and 1 WP21366 (Spanner nut)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ01

Near Painesville, OH 44077

Jeff M

Job Details: 07/19/2021

The icemaker is not producing ice it has an E2 code Motor cannot find home position needs a new icemaker; ordrng 1 W11232541 (Icemaker)

We serviced a

KENMORE FREEZER

Model n/a

Near Painesville, OH 44077

Jeff M

Job Details: 07/19/2021

Plug the machine in the timer was not receiving power the temperature control knob is not clicking when you spin it needs a new temperature control; ordrng 1 5304513033 (Temp control) and 1 S

We serviced a

JENN-AIR RANGE

Model JDS1750EP1

Near Perry, OH 44081

Jeff M

Job Details: 07/19/2021

Cancel button is not working its got an F2e1 code following the tech sheet I turn the breaker off I inspected the ribbon cable everything was seated properly unit needs another new user interface the cancel button is not operating; ordrng 1 W11039015 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Seven Hills, OH 44131

Corina B

Job Details: 07/19/2021

Replaced the door handle. Opt test ok

We serviced a

AMANA KITCHEN

Model ADB1400AGW3

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/19/2021

"Replace parts,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Independence, OH 44131

Corina B

Job Details: 07/19/2021

CC that the Fz light is out. Confirmed. Replaced the freezer light from t/s. Opt test ok ; used 1 W10695459 (Led) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near North Royalton, OH 44133

David R

Job Details: 07/19/2021

Cc unit is cooling. Found out customer had a power outage and cooling went off. Couldnt figure out how to turn back on. Showed customer which buttons to pressed. Waited 20 mins. Evap getting frost. Good. Give 24 hours to return to normal temps.

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DBL0

Near North Royalton, OH 44133

Corina B

Job Details: 07/19/2021

"CC that the unit will run for a long time. Confirmed. Found the wires to the turbidity sensor are corroded. Will need a new sensor and wire harness. Have the wires on my truck. ; ordrng 1 WPW10705575 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Broadview Heights, OH 44147

David R

Job Details: 07/19/2021

"Cc unit not making ice. Went through diagnostics. Icemaker passed. Found full tube wires broken. Ordering fill tube. *** office to reschedule ; ordrng 1 W11230096 (Fill tube), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model ZGP366NR5SS

Near Lakewood, OH 44107

Marie V

Job Details: 07/19/2021

Replace valve and harness burner . Tested unit. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JV1

Near Richmond Heights, OH 44143

Dan H

Job Details: 07/19/2021

"Customer complaint that oven door is not closing because you can see the inside of the oven, installed new hinges, door is sealing, no heat is escaping from seal, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/19/2021

"Found one of control key short and stuck on higher temp freezing food replace from t/s,opt test ok ; used 1 WPW10503278 (CNTRL-ELEC), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C3EXW01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/19/2021

"Found water leaking from valve took a video and show customer it seens the ; ordrng 1 WPW10341320 (Valve), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/19/2021

"Found error codes f8e1and f8e2 long drain and mechanical failure in pump ordering pump ; ordrng 1 W10914557 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXY07

Near Broadview Heights, OH 44147

Marie V

Job Details: 07/19/2021

"Replaced fill tube and water valve. Removed ice maker and got ride of ice on the fill area on ice maker. Put back together and unit filled , no water came in because water was turned off. Turned back on and cycled ice maker again. Pass. Op test ok."

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW53UC0FS3

Near North Royalton, OH 44133

Marie V

Job Details: 07/19/2021

"Took POP. Cc that the fan is not working. Confirmed. Found connector for motor, loose. Corrected issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Strongsville, OH 44136

Marie V

Job Details: 07/19/2021

"Cc that she cant removed filter. Filter was very stuck. Verify that it was not torn or damaged. Is good, check the heat water filter, is good. When put back together it was good. Teach cust how to put back in and remove, showed her that water will always come out when installing or removing filter. When put back together also showe cust not to over tight the filter. Just gently twist until it stops. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Parma, OH 44130

Corina B

Job Details: 07/19/2021

"CC that there is a noise when starting it. Confirmed. Found the drain pump running, held the start button in to clear. Ran diag f7e4 shifter fault. Service pointer to replace the shifter. Replaced the shifter from t/s. Opt test ok ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Jefferson, OH 44047

Jeff M

Job Details: 07/19/2021

The unit has a temp sensor fault. No eta on parts ; ordrng 1 W11419171 (Control) and 1 W11400157 (Valves)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Brecksville, OH 44141

David R

Job Details: 07/19/2021

Found New UI screen cracked. Replaced main control and water valve. Tested. Working correctly. Went into diagnostics cycle. Good. Running a quick cycle to test components. Good. Working properly. Op test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS

Near Avon, OH 44011

Gabriel P

Job Details: 07/19/2021

"Found seal not installed properly,correct issue opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Strongsville, OH 44149

Marie V

Job Details: 07/19/2021

"Cc that the top rack broke. Replaced all parts, tested . Op test ok; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/19/2021

Installed the new part op tested good. Ui

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QHX00

Near Aurora, OH 44202

Jason N

Job Details: 07/19/2021

"Cc unit not cooling enough in both sectionsFreezer reading 27 degrees, ff sections reading 42. Checked frost pattern on evaporator, only 1/4 of coils have frost. Unit has refrigerant leak, will need sealed system repair. Tapped system, verified leak, low side reading 13 in/hg vacuum. Compressor and evaporator no showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10309995 (Compressor) and 1 WPW10143759 (Filter drier) and 1 4388575 (Evaporator) and 1 WP2003003 (Heat exchanger), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ

Near Painesville, OH 44077

Joe O

Job Details: 07/19/2021

Cc: not dispensing iceFound ice blocked in bin. Cleared bin. Unit is dispensing. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KUDT03FTSS3

Near Solon, OH 44139

Jason N

Job Details: 07/19/2021

"Cc unit not cleaning dishes on top rack.Started wash cycle, spray pressure reduced from both spray arms. Pulled filters, found debris buildup around chopper blade inlet. Cleaned out and reinstalled. Reran wash test. Spray pressure increased greatly. Spray arms spraying and rotating properly. Op test good."

We serviced a

MAYTAG WASHER

Model LAT7800AAL

Near Madison, OH 44057

Joe O

Job Details: 07/19/2021

"Cc: belt squealing, belt seized at one point and would not spinRan test cycle. Found belts squealing. Belts worn. Needs belts. ; ordrng 1 12112425 (belt set-maytag), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/19/2021

Installed the new part op tested good. Motor belt fan

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/19/2021

The two plastic pieces do not belong to this machine. The machine did need be leveled unit tested good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Berea, OH 44017

Corina B

Job Details: 07/19/2021

"CC that the unit is to warm. Confirmed. Ff 60* Fz 30*. Ran diag evap fans was not on. Thermistors passed, damper opening and closing, compressor turns on. Gaskets are good. Found ice build up causing the fan to not turn on. Removed the ice. Fan turned on. Checked the frost pattern and it had good frost pattern. Called t/l and spoke to Ed to replace the thermistor. Replaced the thermistor from t/s. Opt test ok ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Rocky River, OH 44116

Corina B

Job Details: 07/19/2021

"Replaced the control, ui, drain pump, gasket, vent. Started a cycle.Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Strongsville, OH 44149

David R

Job Details: 07/19/2021

"Replaced right FF gasket and mullion rail. Steamed all gaskets to make sure no gaps. Good. Adjusted right leg to even out door as much as possible, good. Op test ok"

We serviced a

GE WALL OVEN

Model PT7800SH2SS

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/19/2021

Replace control a preheated unit no errors also heat microwave no error when filling paper work error codes show up same one with the thermal sensor call bj he ask to call call ge waited 18 minutes no answer but press 1 for then to call me back then they call me back as I was leaving home so when back a diagnose unit they said it may not be oven sensor it could be microwave sensor or thermistor ntc but trying sensor on microwave ; ordrng 1 WB27X10857 (Sensor) and 1 WB21X10165 (Sensor probe)

We serviced a

KENMORE RANGE

Model 790.78893902

Near Lakewood, OH 44107

Corina B

Job Details: 07/19/2021

"CC that the oven stays at room temperature. Confirmed. Checked the igniter 3.3 amps. Checked the oven sensor, is out of range. Will need a new control and sensor. ; ordrng 1 316462803 (Control) and 1 316352207 (Ui) and 1 316490000 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4651AWS

Near Westlake, OH 44145

Gabriel P

Job Details: 07/19/2021

Ran multiple test found no leaks also level unit cause racks are sliding down when loading correct issue ordering electronic control cause is a intermittent issue ; ordrng 1 WPW10218822 (Control)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Lakewood, OH 44107

Corina B

Job Details: 07/19/2021

"CC that the unit is not cleaning the dishes. Confirmed. Ran diag . F6e 4- Float Switch Open, f7e1 no heat, checked the control found the pump and motor plug backed out. Reattached the wires. Unit started to run. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Oberlin, OH 44074

David R

Job Details: 07/19/2021

Cc unit not washing. Found water entering unit but wash motor not running. Got F4E3 error. Also found 120 vAc not coming down to motor. Ordering both motor and control. **office to reschedule ; ordrng 1 W11085683 (Wash motor) and 1 W11305308 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Columbia Station, OH 44028

Marie V

Job Details: 07/19/2021

"Cc that the unit makes a clicking noise and when u open the door lights arent on and then she unplug unit and plug back in and it starts to cool. Took temps 0*on freezer and 44* and 50* on fresh food section. Found fresh food section evaporator full with frost. Check ohms on thermistor, 5kohms. Should have been on 22kohms. Unit will need thermistor and control board. ; ordrng 1 W11087438 (Harness wire) and 1 WPW10675033 (Control)"

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Columbia Station, OH 44028

Marie V

Job Details: 07/19/2021

"Cc that the left front burner does not light as quick as others, check oven temp to see if is true temp, check all burners, some does not adjust correctly, right knob doesnt line up. Adjusted knob. Preheated unit to 350*, pass. Check all burners on low, right hand side burner was a little higher. Corrected issue. Replaced left hand side burner, tested. Good. Op test ok"

We serviced a

MAYTAG MICRO OVEN

Model MMV4205FZ0

Near Cleveland, OH 44124

Dan H

Job Details: 07/19/2021

"Customer complaint that the light and fan stay on all the time, confirmed, fuse blew when testing, unit needs new fuse , switches, and control, customer does not want repair ; ordrng 1 W11100598 (Cntrl) and 1 W10138793 (Fuse) and 1 W11244490 (Switches), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519FS1

Near Mayfield Heights, OH 44124

Dan H

Job Details: 07/19/2021

"Customer complaint that unit is not heating, confirmed, capacitor and diode are good, unit needs new magnetron ; ordrng 1 WPW10693025 (Mag), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DR0

Near Garfield Heights, OH 44125

Dan H

Job Details: 07/19/2021

"Customer complaint that unit is not spinning properly, ran diagnostics found f3e2(inlet water temperature fault), f9e2(pump drive system problem ), f0e5(off balance), f6e2(miscommunication)and f7e9(locked rotor),error codes , unit spins, unit has large unbalanced load in it, ran test cycle unit completed, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Cleveland, OH 44127

Dan H

Job Details: 07/19/2021

"Customer complaint that unit is not working, found wash plate stripped, unit needs new wash plate, customer states he has a 5 year warranty and is not paying service charge ; ordrng 1 W10752283 (Wash plate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HW-6

Near Cleveland, OH 44113

Dan H

Job Details: 07/19/2021

"Installed new interlocks, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Eastlake, OH 44095

Dan H

Job Details: 07/19/2021

"Customer complaint of loud noise and every once in a while it wont spin, ran diagnostics no error codes found, ran manual test cycle, unit spins and agitates, no unusual noises heard, unit spins , suspension is good, Unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Oberlin, OH 44074

David R

Job Details: 07/19/2021

"Cc F8E4 float switch error. Parts PRE- ID. Found a little bit of water in tray error under float switch. Cleaned out. Tightened water valve, raised both feet by 5 times each. Ran diagnostics mode. Good. All components working properly. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model n/a

Near Kent, OH 44240

Jason N

Job Details: 07/16/2021

Cc unit randomly leaksCustomer stated unit will leak random near door. Ran wash test for 35 minutes with dishes load. No leaks found on unit. Advised customer about proper loading of unit. Could not duplicate a leak at this time.

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near North Olmsted, OH 44070

Marie V

Job Details: 07/16/2021

Replaced absorbers. Tested unit on a spin. Calibrated. Op test ok

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Elyria, OH 44035

Marie V

Job Details: 07/16/2021

"Cc that the unit will not run. When arrived, connected unit to a 240V outlet. Tried to turn unit on, failed. Took top panel off and verify green light at control board. Pass. Check continuity on wires for UI. Pass. Check for VDC coming out of control board to UI. From red to yellow UI is receiving 13VDC. Unit will need UI. ; ordrng 1 W11384512 (UI Chrome Shadow)"

We serviced a

WHIRLPOOL WASH/DRY COMBO

Model LTE6234D0

Near Madison, OH 44057

Dan H

Job Details: 07/16/2021

"Customer complaint that unit is leaking, confirmed, found drain hose popped of of pump , reinstalled, op test good"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HV5

Near Roaming Shores, OH 44085

Joe O

Job Details: 07/16/2021

"Installed magnetron, transformer, and capacitor. Tested. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/16/2021

The plastic panel was rubbing against the bottom of the door so it made a clicking sound as it was binding up. I remove the lower kick panel I removed about an 8th inch material off the top of the kick panel allowing adequate room for the door to close properly

We serviced a

ROPER DRYER

Model RED4516FW0

Near Wellington, OH 44090

David R

Job Details: 07/16/2021

"Cc dryer not starting all the time. Turned to every cycle and unit is starting right up. Door switch is activating. Heat Cycling. Times dry, No Heat Fluff, Automatic Dry. Good. All cycles working. Start switch isnt moving out of place. Vent is hot, clear vent. All components working. Unit is good. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/16/2021

Installed the new part op tested good. Vent

We serviced a

FRIGIDAIRE RANGE

Model GLEFS79DCJ

Near Conneaut, OH 44030

Jeff M

Job Details: 07/16/2021

The lower bake element appears to be damaged in the back right corner of the element needs a new bake element recommended for them not to use it until the unit is fixed; ordrng 1 316415900 (Element) and 1 S

We serviced a

AMANA REFRIGERATOR

Model BX22TL

Near Garrettsville, OH 44231

Jason N

Job Details: 07/16/2021

"Cc unit leaking from freezer.Found extreme ice buildup in freezer, frost as well since door is no longer able to close and seal properly. Chipped and melted away ice from freezer. Removed all product(as everything was glacier-ized). Found evaporator drain clogged. Steamed out drain. Removed drain tube in rear, cleared out sludge buildup. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS21

Near Rootstown, OH 44272

Jason N

Job Details: 07/16/2021

"Cc unit leaking underneath Ran wash test then cancel drain. Found water spraying from drain hose loop. Unit needs drain hose. Replaced using misc. truck stock part. Reinstalled unit, reran wash test and drain out. No leaks found. Op test good. ; used 1 WPW10545278 (Drain loop) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Kent, OH 44240

Jason N

Job Details: 07/16/2021

"Cc unit lights not working, dispense not working, not cooling properly all the time.Found intermittent lights when moving panty drawer in and out. Found break in pantry UI harness. Unit needs harness. Replaced using misc. truck stock. Lights returned, tested dispense functions. All functions normal. Op test good. ; used 1 W11170612 (Pantry door harness) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Painesville, OH 44077

Joe O

Job Details: 07/16/2021

"Cc: door not staying down, not getting hotFound no stored error codes. Ran diagnostics test cycle. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting cycle. No error codes after diagnostics cycle. Unit is heating. Found friction pads broke. Needs friction pads. Replaced friction pads. Op test ok; used 2 WP8268961 (SLEEVE FRICTION) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Cleveland, OH 44108

Corina B

Job Details: 07/16/2021

Cc that when dispensing ice it will not stop dispensing ice. Verified and found that the chute will take to long to close. Will need dispenser ordering part.; ordrng 1 WPW10353552 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near North Royalton, OH 44133

David R

Job Details: 07/16/2021

Replaced LED FZ light. Good. Other parts not needed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Dan H

Job Details: 07/16/2021

"Customer complaint of loud noise, confirmed, found ice build up into freezer section evaporator fan, unit needs new fan motor and control, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10675033 (Cntrl) and 1 W11249952 (Fan motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Cleveland, OH 44124

Dan H

Job Details: 07/16/2021

"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Elyria, OH 44035

Marie V

Job Details: 07/16/2021

"Replaced door, tested water. Ran step 44 and 45. Pass. Advice cust to allow unit a few hours to start making ice. Op test ok"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/16/2021

Replaced bellow and dispenser opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW8300SW04

Near Shaker Heights, OH 44120

Dan H

Job Details: 07/16/2021

"Customer complaint that unit is not draining, confirmed, found impeller on drain pump broken, unit needs new drain pump, customer does not want repair at this time ; ordrng 1 WPW10730972 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS02

Near Brecksville, OH 44141

David R

Job Details: 07/16/2021

"Cc Control panel not working, certain options. Confirmed. Start, cancel will not press. Display is good. All wires are plugged in. Found control have 10 year warranty on parts. Customer just pays labor and SVC. Ordering control. ; ordrng 1 W11197501 (Control panel assy) and 1 W10891907 (Interface control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Broadview Heights, OH 44147

David R

Job Details: 07/16/2021

"Cc ui and water/ice not dispensing. Found loose connection to UI. Corrected, tested. Dispenser is working. Good. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Lakewood, OH 44107

Corina B

Job Details: 07/16/2021

Evap fan could not be replaced do to the inner liner harness being burnt. Called whirlpool t/l and spoke to Adrian explained the problem with harness and did a video chat with him he took screen shots of damage and stated that unit is not repairable. Explained to customer that they will have to contact whirlpool consumer number. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE REFRIGERATOR

Model PFS22SISBSS

Near Andover, OH 44003

Jeff M

Job Details: 07/16/2021

Control board is not functioning properly Intermittent issue most likely control est only ; ordrng 1 WR55X10942P (Control) and 1 S

We serviced a

FRIGIDAIRE REFRIGERATOR

Model Ffex2315qp1

Near Kent, OH 44240

Jason N

Job Details: 07/16/2021

"Cc unit not cooling Found both sections at room temperature, can hear start relay clicking on compressor. Found start relay burnt. Checked compressor health, compressor test good. Unit needs start relay. Replaced using truck stock. Compressor running, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps before restocking. ; used 1 8201786 (STARTER) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HW06

Near Chardon, OH 44024

Joe O

Job Details: 07/16/2021

Installed panel. Tested. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Lakewood, OH 44107

Corina B

Job Details: 07/16/2021

CC that the oven does not heat properly. Confirmed. Checked the amp drawl at the igniter 2.89 amps. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB6600AWB

Near Amherst, OH 44001

Marie V

Job Details: 07/16/2021

"Took POP of a extended warranty from Maytag . Cc that the door wont close. Confirmed. Found panel , handle and latch broken. When looking for parts, panel is not longer available. Cust will buy new ; ordrng 1 WPW10130695 (Latch assembly) and 1 99002784 (Panel, not available)"

We serviced a

ELECTROLUX DRYER

Model EFMG627UIW0

Near Shaker Heights, OH 44120

Dan H

Job Details: 07/16/2021

"Customer has inner door glass, outer doors glass is what needs replaced, part needed is actually cheaper than part customer already paid for; ordrng 1 5304505119 (Outer glass)"

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS09

Near Painesville, OH 44077

Jeff M

Job Details: 07/16/2021

The display on the microwave is not working but the unit functions fine. I did not find a loose connect needs a new control ; ordrng 1 WPW10678766 (Control)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Pepper Pike, OH 44124

Joe O

Job Details: 07/16/2021

Installed strike. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Mayfield, OH 44143

Joe O

Job Details: 07/16/2021

"Cc: weird noise during cycle, lid locked, not spinning clothes outFound unit in drain. Found error codes f9e1(long drain). Found debris in drain pump. Removed debris. Attempted to run auto test, lid will not lock. Unit will not power on. Needs control, and lid lockControl and latch show out of stock. Office to reschedule; ordrng 1 W11481108 (Control) and 1 W11394572 (Latch)"

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Lorain, OH 44053

Marie V

Job Details: 07/16/2021

Replaced control and socket. Put a glass with water and tested. Unit is heating up and light is working. Op test ok

We serviced a

KITCHENAID RANGE

Model KESC307BAL9

Near Sheffield Lake, OH 44054

Marie V

Job Details: 07/16/2021

"Cc that the oven door is very hard to open and close, and that it takes too long to heat, the top does not gets hot. Hinges are very stiff and the spring on it is not good. Will need new hinges. Preheated oven to 350* , pass, took temps 345* around oven. Calibrated unit 5* higher. Op test ok ordering hinges; ordrng 2 WP9782033 (Hinges)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Cleveland, OH 44111

Corina B

Job Details: 07/16/2021

"CC that the unit is not cooling. Confirmed. No fans, compressor are running. Lights are working. Ran diag compressor turned on 1.47 amps. Fans turned on. Will need a new control and ui. Office to reschedule ; ordrng 1 W11212392 (Control) and 1 W11518204 (Ui)"

We serviced a

KITCHENAID RANGE

Model KGSS907XSP01

Near Bay Village, OH 44140

Marie V

Job Details: 07/16/2021

"Cc that the unit will not work, when arrived unit has error code for sensor. Unit had sensor and UI control replaced, still having problems. Found main control board not reading the oven sensor. Will need new control. Office will contact once they have ETA on part.; ordrng 1 WP9762774 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model ALE331RAW

Near Euclid, OH 44123

Joe O

Job Details: 07/16/2021

"Installed pulley, rollers and belt. Ran test cycle. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS2

Near University Heights, OH 44118

Dan H

Job Details: 07/16/2021

"Customer complaint of noise and unit does not heat or dry, ran diagnostics found f7e1(no heat) error code, unit ran test cycle, noise is debris in drain pump, heater did not work, heater is open, no power to heater, unit needs drain pump housing cleared, heater, and control , heater is out of stock so not scheduling return appointment ; ordrng 1 W10804120 (Cntrl) and 1 W10518394 (Heater)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH1163XVS1

Near North Royalton, OH 44133

David R

Job Details: 07/16/2021

"Cc unit display not working and also door is either saying its open when shut or opposite. Found control not sending out correct power. Door switches support are broken and switches charred. Ordering parts needed. ; ordrng 1 WP8206419 (Interlock top support) and 1 WPW10156813 (Switch support bottom) and 2 W10269460 (Switch, bottom)s and 1 W10138793 (Fuse) and 1 WPW10211457 (Main control) and 1 W10315773 (Panel display)"

We serviced a

GE REFRIGERATOR

Model PFSS6PKWBSS

Near Perry, OH 44081

Jeff M

Job Details: 07/16/2021

The unit is cooling customer had the temperature set lower than It shouldve been. Thanks maker hasnt worked in multiple years. The icemaker is getting power needs a new icemaker estimate only; ordrng 1 WR30X10097 (Icemaker) and 1 S

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Kent, OH 44240

Jason N

Job Details: 07/16/2021

"Cc unit making buzzing sound during cycleConfirmed buzzing from gas coils. Tried a different set of coils from truck stock. No good, sound still present. On parts lookup, the valve assembly does not match whats installed on unit. Looks like valve assembly was changed to use individual coil type instead of single piece coil assembly. Ordering original valve assembly. Part not showing in stock on Marcone, office to contact customer for next service date. ; ordrng 1 W10622154 (Valve assembly)"

We serviced a

GE RANGE

Model JT955BF8BB

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/16/2021

"while testing, machine started working . maybe loose connection, can't find anything wrong. optest ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Streetsboro, OH 44241

Jason N

Job Details: 07/16/2021

"Cc unit making grinding noise during cycle.Ran diagnostics, found code f2e1 for UI stuck key. Ran auto test, no abnormal sounds heard. Checked under unit, found rotor wore down, has been rubbing on drip pan under unit. Checked tub suspension, springs seem ok. Customer stated she knows unit has periodically been overloaded. Quoted customer for rotor replacement, also advised suspension to ensure tub is handling any size load properly. Rotor covered under 10 yr warranty for parts. ; ordrng 1 W10754161 (Rotor) and 1 W11130359 (Suspension rods)"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Mantua, OH 44255

Jason N

Job Details: 07/16/2021

"Cc unit grinding noise Ran diagnostics, no codes stored. Ran auto test, agitator plate spinning with basket in spin cycle. Drive hub worn, unit needs hub. Replaced using truck stock. Ran calibration and auto test. All functions normal, op test good. ; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFE05

Near Euclid, OH 44123

Joe O

Job Details: 07/16/2021

Cc: not cooling ff sectionFound temps in ff section at 67 degrees. Found evap cover completely frosted over. Found heating element wire pulled from connector. Reseated heater wire. Tested. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHN2740PS6A

Near Cleveland Heights, OH 44118

Dan H

Job Details: 07/16/2021

"Customer complaint that unit is not making ice, confirmed, ice maker is not cycling, ice maker is receiving 120vac , unit needs new ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 241798233 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW02

Near Seven Hills, OH 44131

David R

Job Details: 07/16/2021

"Cc unit has frost in FZ. Found on right side a gap on top and side of gasket. Steamed and conformed to cabinet. Also made sure door was secured on bracket, good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Brooklyn, OH 44144

Corina B

Job Details: 07/16/2021

Replaced the shifter. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Perry, OH 44081

Jeff M

Job Details: 07/16/2021

Unit is not locking in control board is not sending power needs a control board and a lock ; ordrng 1 W11195970 (Control) and 1 W10810403 (Latch) and 1 S

We serviced a

GE REFRIGERATOR

Model n/a

Near Solon, OH 44139

Jason N

Job Details: 07/16/2021

"Cc unit freezer door not staying closedCustomer stated freezer door will occasionally pop open and stay open. Found resistance on freezer door right before close. Inner shelf basket not fully seated on slides, contacting door when closed. Reseated basket. Door closing and sealing properly, no resistance now. Op test good."