We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV00
Near Amherst, OH 44001
David R
Job Details: 11/17/2023
"Replaced UI control, fan motor, harness, thermistor and heater. Heater ohms test 32. Put back to normal temp settings. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Westlake, OH 44145
Marie V
Job Details: 11/17/2023
"Cc that the unit is not cooling. Unit has the cooling off. Tuned back on, stared cooling. Cust said he tried to reset filter and it shut it off by mistake. Also ice maker is not working. Found wires broken. Cust will not fix. ; ordrng 1 LW11202403 (Freezer door), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/17/2023
"Replaced gearcase belt and cam. unit tested ok. Try adjusting drain hose, i have nothing to hold drain in placed. Showed cust, op test ok"
We serviced a
JENN-AIR RANGE
Model JDRP436WP01
Near Beachwood, OH 44122
Jason N
Job Details: 11/17/2023
"Installed main control. Ran preheat test to 250 degrees, let cycle. Average temperature after several cycles was 247 degrees. Op test good."
We serviced a
WHIRLPOOL DRYER
Model GEW9250PT0
Near Cleveland, OH 44110
Jason N
Job Details: 11/17/2023
Installed heater element and drum bulb. Ran dryer op test. Unit heating properly and drum is illuminated when door is opened. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Painesville, OH 44077
Jason N
Job Details: 11/16/2023
"Cc unit leaking water from underneath Ran test cycle, checked under unit, found evidence of water coming through the tub seal and rotor. Bearing also loud when in spin. Unit would need bearing kit. Quoted customer repair cost. Customer declined repair. Estimate only. ; ordrng 1 W10435302 (Bearing)"
We serviced a
MAYTAG RANGE
Model MGR4452BDW
Near Roaming Shores, OH 44084
Joe O
Job Details: 11/16/2023
"Cc: clock not working, oven not workingFound clock is receiving proper power. Needs clock.Clock discontinued ; ordrng 1 74010453 (cntrl-elec(discontinued)"
We serviced a
GE STACK W/D
Model GUD278SSM1WW
Near Avon Lake, OH 44012
Angel
Job Details: 11/16/2023
"Cc that washer would not fill or do anything. Started unit and removed front cover to look underneath and found gearcase oil all around bottom of unit. Gave Joe estimate for all parts need and decided not to proceed.; ordrng 1 WH43X10056 (Agitator) and 1 WH16X22784 (Gearcase) and 1 WH49X25734 (Drive motor) and 1 WH01X20436 (Belt) and 1 WH01X28559 (Shifter) and 1 WL49X20360 (Speed sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32L19AS
Near Avon, OH 44011
Angel
Job Details: 11/16/2023
Cc no power to unit. Checked power. No power to outlet. Looked at breaker box and confirmed breaker was tripped. Reset breaker and test unit. Unit functioning as designed. Told customer if they are using multiple appliances at once the microwave could trip the breaker. Also that the gfi outlet could be going bad causing the breaker to trip.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Bedford Heights, OH 44146
Corina B
Job Details: 11/16/2023
Replaced the door. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Garfield Heights, OH 44125
Bill
Job Details: 11/16/2023
"Cc unit not working, confirmed cc. Pulled error codes f5e1 2 and 3 all having to do with a lid lock, changed latch with truck stock. Still has a problem, ordered new control board; ordrng 1 W11608058 (Control), used 1 W11307244 (Latch) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Chagrin Falls, OH 44023
Joe O
Job Details: 11/16/2023
"Installed evap fan motor. Unit continued to click off. Spoke with bj, fan likely damaged control. Needs control kit. Control shows discontinued. ; ordrng 1 WPW10219462 (Control(discontinued))"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Parma, OH 44129
Marie V
Job Details: 11/16/2023
"Cc tht when using unit they smell gas and they shut it ogg and still smell gas, stared unit verify gas line behind unit, tested it, no bubbles, took unit apart and tuned on, no gas leak at the valve, valve is shutting off when done. Could not find leak. But gave estimate for gas valve. Will monitor; ordrng 1 WP8318277 (Gas valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model RBS245PRB03
Near Solon, OH 44139
Joe O
Job Details: 11/16/2023
"Cc: not heatingFound element only receiving 120v. Needs thermal fuseCustomer does not want to repair at this time; ordrng 1 WP9759243 (thrmst-fix), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Madison, OH 44057
Dan H
Job Details: 11/16/2023
"Customer complaint that storage drawer is not mounted correctly, confirmed, reinstalled drawer, op test good"
We serviced a
GE REFRIGERATOR
Model GSE25GSHKCSS
Near Madison, OH 44057
Dan H
Job Details: 11/16/2023
"Installed new defrost thermostat and heater, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUS2642LF1
Near Grand River, OH 44045
Dan H
Job Details: 11/16/2023
"Customer complaint that unit is leaking, found evaporator drain tube clogged , cleared, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Willoughby, OH 44094
Dan H
Job Details: 11/16/2023
"Customer complaint of squeaking noise during spin, ran drain and spin cycle, No unusual noises heard, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Eastlake, OH 44095
Dan H
Job Details: 11/16/2023
"Installed new control, op test good"
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Parma, OH 44129
Manny
Job Details: 11/16/2023
"Cc unit not heating, verified and no heating, took apart and heating element open and can see it split on the coil, unit needs heating element ; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Avon, OH 44011
Angel
Job Details: 11/16/2023
Cc food is freezing in the fresh food section. Determined unit needs damper assembly and control board. ; ordrng 1 W11645127 (Damper) and 1 W11566851 (Control board)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Solon, OH 44139
Joe O
Job Details: 11/16/2023
"Cc: electrical burning odorFound error codes f9e1(long drain) f9e2(water ring detected) f7e9(locked rotor). Found unit not draining. Drain pump just humming. Needs drain pump; ordrng 1 W10876600 (drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR MICROWAVE
Model JMW2427DB00
Near Shaker Heights, OH 44120
Bill
Job Details: 11/16/2023
"Cc unit not working, confirmed cc. Ui unresponsive, error code f2e0 and f2e1. Checked wire connections, wires where secured. Ordered new control panel. Follow up scheduled for 11/28.; ordrng 1 W11236895 (Control panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Cleveland, OH 44105
Bill
Job Details: 11/16/2023
"Cc freezer drawer not closing, confirmed cc. Found mounting screw loose stopping track from going all the way back. Tightened screw, tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44128
Bill
Job Details: 11/16/2023
"Cc concerned about door swing, confirmed cc. Explained that is the way the door hinges are designed, and that it is normal. Unit operating as intended."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44128
Bill
Job Details: 11/16/2023
"Cc unit not working, confirmed cc. Unplugged unit for a few min, plugged back in unit began to operate. Opt test good advised customer to monitor."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Bill
Job Details: 11/16/2023
"Changed control and inlet, opt test good."
We serviced a
WHIRLPOOL DRYER
Model LEC5000PQ1
Near Mentor, OH 44060
Jason N
Job Details: 11/16/2023
"Cc unit not heating Checked all thermals, found hi limit thermostat open. Quoted customer repair cost. Replaced thermostat using truck stock part. Ran dryer op test, good heat. Could not check proper airflow through venting as the outlet is on the roof. Advised customer to have venting cleaned/serviced to ensure proper airflow. ; used 1 279816 (CUTOFF) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Kent, OH 44240
Corina B
Job Details: 11/16/2023
"CC that there is a noise. Confirmed. Found the evap not going into a defrost. The bimetal is open. Will need a new harness; ordrng 1 WPW10514110 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Mentor, OH 44060
Jason N
Job Details: 11/16/2023
"Cc unit ice maker stopped making iceChecked for power at ice maker/ran manual harvest test jumping t to h. Ice maker would not index, 0v to ice maker with door switches closed. Checked power at door harness connector, good at 119v. Broken wire inside door harness. Door (LW10365674) is discontinued, unable to repair unit."
We serviced a
WHIRLPOOL DRYER
Model WED8200YW1
Near Painesville, OH 44077
Jason N
Job Details: 11/16/2023
"Cc unit making noise when it first starts upRan dryer op test, confirms noise from idler pulley. Quoted customer repair cost. Replaced idler pulley using truck stock part. Cleaned out inside of unit. Reran dryer op test, no abnormal noise heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
GE WASHER
Model GTW750CPL1DG
Near Eastlake, OH 44095
Dan H
Job Details: 11/16/2023
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Mentor, OH 44060
Dan H
Job Details: 11/16/2023
"Installed new valve, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Williamsfield, OH 44093
Dan H
Job Details: 11/16/2023
"Customer complaint that unit is not washing and makes noises, confirmed, found gear oil all over under unit, rotor bolt is stripped, slider is broken, unit needs new gearcase and slider, customer does not want repair ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW0
Near Cleveland, OH 44109
Manny
Job Details: 11/16/2023
"Cc unit gives codes f6e2 and f6e1, verified and both codes present, unit needs control and console, console is discontinued ; ordrng 1 W10352450 (Console(discontinued))"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near North Royalton, OH 44133
David R
Job Details: 11/16/2023
"Cc unit oven not heating up. Found power cord and harness burned up, loose fitting. Replaced harness from surplus and power plug prong cord from t/s. Ran oven 350. Good. Heating and cycling. Op Test Ok. ; used 1 W11553447 ( Harness), and 1 8171385RC (3 PRONG RANGE CORD) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near North Royalton, OH 44133
David R
Job Details: 11/16/2023
"Cc unit making noise while agitating/spin. Ran diagnostics, in spin agitator moving fast and not basket. Might be stripped hub. Checked under agitator. Hub is stripped and agitator splines are worn down. Will need hub and agitator. Gave estimate to customer. ; ordrng 1 W10528947 (Hub) and 1 W11550891 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230HC3
Near Seven Hills, OH 44131
David R
Job Details: 11/16/2023
Replaced fuse. Blank screen. Seems like it just needed to be unplugged and reset. No error codes. Running and heating properly. Unit is good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brecksville, OH 44141
Bill
Job Details: 11/16/2023
"Cc noise during operation, confirmed cc. Found that unit needs a new gear case, gave customer estimate on repairs. Customer chose not to continue repairs at this time.; ordrng 1 W10902814 (Agitation plate) and 1 W10528947 (Hub) and 1 W11454734 (Gear case) and 1 W10721967 (Splutch) and 1 W11239857 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Chagrin Falls, OH 44022
Joe O
Job Details: 11/16/2023
Installed control ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, OH 44105
Marie V
Job Details: 11/16/2023
"Cc that freezer door on left side does not opens. Confirmed, replaced rails from surplus. Tested unit. Set temps to recommended. Op test ok; used 1 W11658402 (Rail) from stock"
We serviced a
INGLIS DRYER
Model IGD4400SQ0
Near Elyria, OH 44035
Angel
Job Details: 11/16/2023
"Cc unit does not start. Smells a burning smell. Tested unit and drum is not spinning. Took apart unit and found it needs a new blower wheel, drive motor, and belt. Ordered parts. ; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Drive motor) and 1 341241 (Drive belt)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Columbia Station, OH 44028
Angel
Job Details: 11/16/2023
Cc right hand door seal is ripped. Confirmed cc. Replaced right door seal. Steamed out seal to get wrinkles out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Strongsville, OH 44136
Angel
Job Details: 11/16/2023
"Cc lights arent working in unit. Saw one of the leds is shorting out the rest. Customer needs led module and housing. Gave customer estimate for parts and repair. ; ordrng 1 W11043011 (Led light module) and 1 W11684721 (Led housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Strongsville, OH 44149
Angel
Job Details: 11/16/2023
"Cc the dishwasher is leaking from the front left corner. Took door off to run a test cycle to see if it is leaking from the door. After running test we discovered a leak around the vent motor. Ordering vent assembly, deflector, and gasket. ; ordrng 1 W11649995 (Vent assembly) and 1 W11545539 (Gasket) and 1 W11545290 (Vent deflector)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB07
Near North Olmsted, OH 44070
Angel
Job Details: 11/16/2023
"Cc fresh food section keeps freezing food. Took temperatures and freezer was at 8 degrees and fresh food section was at 31 degrees. Checked for good frost pattern. Frost pattern good. Determined unit needs new control board and thermistor. Customer did not want to continue with repair. ; ordrng 1 W11666427 (Control board) and 1 W11438736 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Westlake, OH 44145
Angel
Job Details: 11/16/2023
Replaced pump assembly and both upper and lower spray arms. Ran test. Opt test good.
We serviced a
KENMORE REFRIGERATOR
Model 106.58729800
Near Parma Heights, OH 44130
David R
Job Details: 11/16/2023
"Cc unit not making ice. Tested and optics for icemaker good. Tested getting 120AC to icemaker. Will need icemaker. ; ordrng 1 2198597 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Berea, OH 44017
David R
Job Details: 11/16/2023
"Replaced motor, control, harness, pump. Ran test diagnostics,everything works until it gets to spin. Control not recognizing spin speed and will spin a little then cut off. Getting stuck key error and basket speed fault even with all new parts. If you do individual testing. Unit will work right but going into a drain and spin. Unit will lock and spin cannot seem to get up to speed. Now the control if you want to do a normal cycle. No lights will activate. Only in test mode. Calling techline. Techline said either have a bad control or bad shifter. Ordering another control, cap and actuator ; ordrng 1 W10913953 (Actuator) and 1 W11158830 (Cap) and 1 W11170319 (Control)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Berea, OH 44017
David R
Job Details: 11/16/2023
"F0E3 overload, F0E5 off balance, F7E9 locked rotor, F8E6 water hazard. Pushed down basket, seems to bounce more than normal. Also found screw under motor is loose, causing it to drop a little out of place, corrected and tightened. Advised customer or hooking unit up to WiFi, over the air software updates. Suggested replacing suspension rods.; ordrng 1 W11400156 (Suspension rods), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model BV45H7000EWA2
Near North Olmsted, OH 44070
David R
Job Details: 11/16/2023
"Cc unit no working, will not spin. Found belt and pulley ripped off. Will need dryer repair kit..; used 1 DESAMKIT (dryer repair kit) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Columbia Station, OH 44028
David R
Job Details: 11/16/2023
"Cc unit making noise. Ran a test load. No noise. Replaced belt and cam pulley from t/s just incase something is slipping off. Ran a Quick wash then a Drain/Spin with a load of 5-6 shirts. No noise. All components good. Advised customer to try and record if possible. Unit is functioning properly. Advised customer that to make sure that not putting in too much detergent or added extra rinse if needed. Op Test Ok.; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL RANGE
Model AKH35HR
Near Cleveland, OH 44104
Manny
Job Details: 11/16/2023
"Cc fr burner not working properly, verified unit needs burner and switch, unit is glued down to counter top, customer will need contractor to remove the unit. Customer will not proceed at this time.; ordrng 1 W10823699 (elmnt-surf) and 1 W11122012 (switch-inf), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC7HS02
Near Shaker Heights, OH 44122
Manny
Job Details: 11/16/2023
"Cc that the unit reset and time changed on its own, verified and found sp over the air update connect to Wi-Fi and ran update, advised customer to keep an eye on it"
We serviced a
WHIRLPOOL DBL WALL OVEN
Model KODE507ESS04
Near Beachwood, OH 44122
Manny
Job Details: 11/16/2023
"Cc that sabbath mode is not working, verified and set sabbath and good explained to customer how to set up sabbath mode. Opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KESS908SPS02
Near Pepper Pike, OH 44124
Manny
Job Details: 11/16/2023
"Cc unit not working, verified and unit has code 2-1 for key stuck and and f1e1 for unit module control, control is discontinued.; ordrng 1 WP9761566 (swtch-memb) and 1 8285348 (cntrl-elec(discontinued)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Mayfield Heights, OH 44124
Manny
Job Details: 11/16/2023
"Replace control and console, ran test cycle, and good advise customer to run a clean cycle with white vinegar and to monitor the unit if any issues to let us know, opt test ok"
We serviced a
WHIRLPOOL STACK W/D
Model WED72HEDW0
Near Euclid, OH 44123
Manny
Job Details: 11/16/2023
Replaced cutoff opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mogadore, OH 44260
Corina B
Job Details: 11/16/2023
Replaced the ice maker. Tested. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KFGC500JSS01
Near Atwater, OH 44201
Corina B
Job Details: 11/16/2023
"Replaced the dsi, main control, sensor and regulator. Tested. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Streetsboro, OH 44241
Corina B
Job Details: 11/16/2023
Replaced the ui. Tested opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Streetsboro, OH 44241
Corina B
Job Details: 11/16/2023
Replaced the chute. Opt test ok.
We serviced a
KITCHENAID WALL OVEN
Model KODE300ESS20
Near Aurora, OH 44202
Corina B
Job Details: 11/16/2023
Replaced the control board.s heated the ovens to 350*. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/16/2023
"CC that the ice maker is not working. Confirmed. Replaced the ice maker. Tested opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Solon, OH 44139
Corina B
Job Details: 11/16/2023
"CC that the ice door does not shut and the ui is not responding. Confirmed. Replaced the ui, ice door motor and chute. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Kirtland, OH 44094
Jason N
Job Details: 11/16/2023
Cc interior lights not workingIdentified failed module. Replaced LED modules in affected circuit using customer supplied parts. Illumination restored to entire unit. Op test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Newbury Township, OH 44065
Jason N
Job Details: 11/16/2023
"Cc unit is noisy, vibrates a lot in spin, unsure if controls are working correctlyRan test cycles, all noises are normal for model. Found customer was also not pushing power and start buttons hard enough. Ran load of wet towels to address vibration issue. Unit spun and drained properly with nominal vibration. No issues found with unit, working as designed."
We serviced a
MAYTAG RANGE
Model MER8800FZ1
Near Chardon, OH 44024
Jason N
Job Details: 11/16/2023
"Cc unit oven not preheating and left rear burner has a dark spot Turned on LR burner, found dark spot customer was referring to is where the burner thermostat probe is located. Advised customer this is normal. Checked oven elements. Found bake element physically open. Bake element will need replaced; ordrng 1 W10779716 (Element)"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Chardon, OH 44024
Jason N
Job Details: 11/16/2023
"Cc unit not washing dishes, detergent not dissolvingRan wash test, found pump pressure is very weak, water barely spraying from lower spray arm. Unit will need pump/motor assembly replaced. Quoted customer repair cost. Customer declined repair. Estimate only. ; ordrng 1 WD19X25700 (Wash pump service kit)"
We serviced a
SAMSUNG DRYER
Model DV45K6500EVA3
Near Chardon, OH 44024
Jason N
Job Details: 11/16/2023
"Cc unit not heating. Checked all thermals, found unit will need heater element module replaced. Quoted customer repair cost. ; ordrng 1 DC93-00154A (Assy duct heater module)"
We serviced a
AMANA DRYER
Model NED4500VQ0
Near Pepper Pike, OH 44124
Joe O
Job Details: 11/16/2023
Cc: shutting down mid cycleFound no air flow at outside vent. Pulled vent from unit. Found good heat and air flow. Allowed unit to run disconnected. Op test okAdvised customer to have venting cleared.
We serviced a
GE REFRIGERATOR
Model GTE18DTNDRWW
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/16/2023
"Cc: loud noiseFound noise coming from evap fan motor. Pulled blade. Found evap fan motor has a cracking noise. Needs evap fan motor and blade; ordrng 1 WR60X31522 (Evap fan motor) and 1 WR60X10204 (blade,evap fan asm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model PFSS2MIXBSS
Near South Euclid, OH 44121
Joe O
Job Details: 11/16/2023
"Cc: not cooling ff sectionFound evap fan not running upon arrival. Pulled evap fan cover. Fan not running. Needs evap fan motorCustomer does not want to repair at this time; ordrng 1 WR60X10277 (refrigerator evapora), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Euclid, OH 44117
Joe O
Job Details: 11/16/2023
Cc: not spinning clothes outFound drain hose on the floor. Advised of syphoning. Ran test cycle. Found actuator not shifting. Replaced actuator and capacitor. Ran diagnostics test cycle. Ran drain and spin. Op test ok ; used 1 W11481722 (actuator) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Cleveland, OH 44119
Joe O
Job Details: 11/16/2023
"Cc: oven not igniting, light staying onOhmed out door switch. Found no continuity from control. Found at door switch unit has continuity. Needs harness, and door switch. Parts show out of stock. Office to reschedule ; ordrng 1 W11620712 (Door switch) and 1 W11457191 (Harness)"
We serviced a
WHIRLPOOL STACK W/D
Model WED72HEDW0
Near Euclid, OH 44123
Joe O
Job Details: 11/16/2023
Installed thermal cut off. Tested. Op test ok
We serviced a
MAYTAG DISHWASHER
Model PDBL390AWB
Near Geneva, OH 44041
Dan H
Job Details: 11/16/2023
"Customer complaint that handle is loose and unit is not starting, confirmed, found door handle assembly broken, found mounting tabs on user interface broken, unit needs new door handle assembly and user interface , user interface is no longer available ; ordrng 1 99003437 (Ui) and 1 WPW10130695 (Handle)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Ashtabula, OH 44004
Dan H
Job Details: 11/16/2023
"Customer complaint of squealing noise, confirmed, found idler pulley seizing, found belt frayed, installed new belt and pulley, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model gd2shkxkq01
Near Lakewood, OH 44107
Marie V
Job Details: 11/16/2023
"Cc of unit not cooling properly on fresh food section , some too cold some spots hot, door is not shutting completely or opens up. Took temps fresh food section 60* at the top freezer is -10*. Refrigerator door cam is stripped will need top and bottom. Also thermostat could working properly, is trying to cool down refrigerator section, but since door is not shut is causing this issue ; ordrng 1 WP2182179 (Upper cam) and 1 WPW10329686 (Lower cam) and 1 WP2198202 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Fairview Park, OH 44126
Marie V
Job Details: 11/16/2023
"Cc that the water is acting up funny when dispensing. Confirmed, removed filter and tested it. Works great. Reinstalled filter and tested .pass. Could have been loose or defective filter. Cust will monitor. Op test ok"
We serviced a
KENMORE WASHER
Model 110.22352511
Near Fairview Park, OH 44126
Marie V
Job Details: 11/16/2023
"Cc that the unit is making a noise while spinning they have replaced shifter and tub is not balanced. Confirmed all. Tub is sideways will need new dampers, while spinning unit is squeaking and grid inside as well. Tilted unit and found black oil on cam cover from gearcase. Cust will not fix.; ordrng 1 W11130362 (Damper) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fairview Park, OH 44126
Marie V
Job Details: 11/16/2023
"Cc that unit is making ice but not all the way and it will stop making ice then starts but never fills up bin. Took temps freezer is at 0*. Verify fill tube heater has 9.5 kohms in range. Wires are good. Recommend replacing ice maker. ; ordrng 1 W10873791 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Westlake, OH 44145
Marie V
Job Details: 11/16/2023
"Cc that unit makes a squeaky noise while spinning. Had some clothes to test unit, ran diag, no error codes. Stared a high speed spin with towels. Heard the noise it comes from gearcase. Unit will need new geacase. Slider and washplate. Cust will not fix.; ordrng 1 W10902814 (Washplate) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near South Euclid, OH 44121
Jason N
Job Details: 11/15/2023
"Cc unit not heatingChecked all thermals, found heater element open. Replaced heater element using customer supplied pre Id part. Ran dryer op test, good heat and tumble. Checked airflow at vent outlet. Airflow is weak at outlet. Venting is excessively long from unit to outlet. Advised customer they should reduce venting tube length and possibly replace to ensure no lint buildup in vent tube is adding to airflow restriction."
We serviced a
MAYTAG DRYER
Model MGD3500FW0
Near University Heights, OH 44118
Jason N
Job Details: 11/15/2023
"Cc unit not heating Ran dryer op test, found ignitor glowing but not flame. Found gas supply valve closed to unit. Opened valve and retested, good ignition and flame. Asked customer if gas supply was turned off for specific reason. Customer stated they just recently moved into house and the dryer hasnt worked since. No issues with unit. Op test good."
We serviced a
WHIRLPOOL DRYER
Model GEW9250PT0
Near Cleveland, OH 44110
Jason N
Job Details: 11/15/2023
"Cc unit not heating/dryingChecked all thermals. Found heater element reading open, will need replaced. Quoted customer element replacement. Customer also stated if we can fix the light inside, also ordering drum bulb. ; ordrng 1 WP3387747 (Element) and 1 WP22002263 (Bulb)"
We serviced a
GE WASHER
Model WCVH6800J4WW
Near Pepper Pike, OH 44124
Jason N
Job Details: 11/15/2023
"Cc unit door breakingCustomer stated the door is falling down and they have to pull up on the door to get it to close. Inspected door, removed hinge cover plate. As soon as plate was removed, door collapsed and broke outer shell. Both hinge door plate and outer door frame are cracked/broken. Both parts (WH46X10159) and (WH01X10340) are discontinued. Unable to repair unit. ."
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Euclid, OH 44132
Jason N
Job Details: 11/15/2023
"Cc unit not startingRan diagnostics, found codes f5e1 for lid switch fault and f8e1 for low/no fill. Ran manual lid lock test, lid will not lock. Unit will need lid lock replaced. Replaced lid lock using truck stock part. Ran test cycle, all functions passed. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HBS01
Near Painesville, OH 44077
Dan H
Job Details: 11/15/2023
"Customer complaint that unit is not making ice, confirmed, found wire harness through freezer section door broken, unit needs new freezer section door; ordrng 1 W11395874 (Frz door blss), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 11/15/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 25 degrees, found evaporator frozen solid, found heater harness broken, unit needs new defrost heater/harness; ordrng 1 W11650660 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Mentor, OH 44060
Dan H
Job Details: 11/15/2023
"Installed new control and user interface, new user interface never powered up, unit powered up with old user interface, unit is not recognizing lid as closed , unit needs new user interface and lid lock; ordrng 1 W11394572 (Lock) and 1 W11478519 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mentor, OH 44060
Dan H
Job Details: 11/15/2023
"Customer complaint of popping noise in freezer section door, noise is made when upper door closer cam drops into lower door closer cam, no damage to door or closer, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Dan H
Job Details: 11/15/2023
"Customer complaint that unit goes straight to done, confirmed, found slider broken, installed new slider, op test good ; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Painesville, OH 44077
Dan H
Job Details: 11/15/2023
"Customer complaint that unit is not making ice, confirmed, found fill tube frozen, valve is seeping, unit needs new valve; ordrng 1 WPW10341320 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model SF362LXSQ0
Near Perry, OH 44081
Dan H
Job Details: 11/15/2023
"Customer complaint that oven is not heating, confirmed, found gas valve coils open, unit needs new gas valve , customer does not want repair at this time; ordrng 1 WPW10293048 (Gas valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Fairview Park, OH 44126
Manny
Job Details: 11/15/2023
"Cc unit not cooling, verified and unit is warm in both sections, plugged into killawatt meter and compressor pulling 7.75amp hook to tester and compressor is seized, unit needs compressor.; ordrng 1 W11580057 (Compressor) and 2 W11109499 (dryer)s and 1 W11504433 (Coupler) and 1 W11504447 (Coupler)"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319EBS4
Near Highland Heights, OH 44143
Jason N
Job Details: 11/15/2023
"Cc unit sparked inside on top of cavity Customer had removed waveguide cover already, cover is scorched on the inner surface. Checked inside waveguide, also scorched. Called wp techline, Butch, sent pic in for documentation. Unit is designated as non-repairable due to scorched waveguide. No warranty on unit, advised customer they can call KA/WP consumer and discuss if they can do something for them."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Ravenna, OH 44266
Corina B
Job Details: 11/15/2023
Replaced the valve. Tested. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Eastlake, OH 44095
Bill
Job Details: 11/15/2023
?wp tech line is sending unit up for review. Started by clearing the system of r600 cut the cap line from filter dryer, noticed that I was getting no air movement from cap line, checked for any kinks in line at both the filter dryer and evap. Call tech line, tech line had me cut about an inch off line and try again. Did that and still no air movement. Called tech line back. wp tech line is sending unit up for review."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Lyndhurst, OH 44124
Joe O
Job Details: 11/15/2023
"Installed reservoir, seals, and filter housing. Tested. Cycled ice maker. Op test ok"