Near Ashtabula, Ohio 44004
Jeff M
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 I found the icemaker was in the off position I turn the icemaker back on and it started to work out with water on its own
Near Rocky River, Ohio 44116
Gabriel P
Job Details:
10/08/2020
DISHWASHER MAYTAG MDB8989SHZ0 Customer complaints that unit is not pumping water to dishes ran normal cycle it fill but pump will not start is also silence motor not making any sound but im hearing control clicking took off front panel and found loose power motor connection correct is
Near Conneaut, Ohio 44030
Jeff M
Job Details:
10/08/2020
DISHWASHER MAYTAG MDB9959SKZ0 Installed new drain pump unit tested good this particular drain pump has metal blades attached to it
Near Rocky River, Ohio 44116
Gabriel P
Job Details:
10/08/2020
SXS REFRIGERATOR KITCHENAID KSRP25FNWH00 "Replace filter housing,opt test ok"
Near Euclid, Ohio 44143
Joe O
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRB329DMBM01 "Cc: frost build upCustomer stated the unit started frosting up, and the freezer light stoped working. She stated it went on for a few days then cleared itself up. Found gaskets are sealing, door is closing properly. Advised customer something may have be
Near Cleveland, Ohio 44102
Dan
Job Details:
10/08/2020
WASHER WHIRLPOOL MVWX655DW2 "Customer complaint that unit is not draining or spinning , unit is not powering up, control is receiving 120vac , unit needs new control; ordrng 1 W11419215 (CNTRL) and 1 W11419215"
Near Cleveland, Ohio 44113
Jason N
Job Details:
10/08/2020
DRYER WHIRLPOOL WET4027HW0 "Installed timer, set time dry for 10 min. Timer advanced and shut down when it reached off position. Op test good."
Near Cleveland Heights, Ohio 44121
Joe O
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc: not making iceFound temps in freezer at 8 degrees, and ff section at 36 degrees. Found Ice maker not in home position. Tested power to ice maker receiving correct power. Found ice bin frosted over. Tapped ice maker, found ice maker started to cycle.
Near Walton Hills, Ohio 44146
Jason N
Job Details:
10/08/2020
WASHER MAYTAG MVW7232HW0 "Cc unit not dispensing fabric softener Customer stated she tries turning on the fabric softener but it will say itÂ’s keeps saying itÂ’s off.Ran diagnostics, manual fabric softener valve, valve test good, softener is flushing out. Found fabric softer optio
Near Cleveland, Ohio 44112
Joe O
Job Details:
10/08/2020
WASHER WHIRLPOOL NTW4516FW3 "Cc: not running through cycleFound error code f8e1(long fill no fill). Found drain hose pulled off the rear of the washer. Reconnected drain hose. Ran auto test and calibration. Found actuator not shifting, found cam worn, and cover broke. Needs actuator
Near Middlefield, Ohio 44062
Brian M
Job Details:
10/08/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Replaced doors OP Test Ok
Near Conneaut, Ohio 44030
Jeff M
Job Details:
10/08/2020
DRYER GE DRSR495GG9WW Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Rocky River, Ohio 44116
Gabriel P
Job Details:
10/08/2020
RANGE WHIRLPOOL WFG320M0BS "Found loose connection on spark module correct issue,opt test ok"
Near Berea, Ohio 44017
Corey L.
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Installed dispenser asm, op test good, advised to monitor"
Near Bay Village, Ohio 44140
Corey L.
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Customer complaint ice gets caught in dispenser flap and keeps it open every time ice is requested, confirmed ice stuck in door, found when pressing all the way back the door flap opens all the way allowing ice to fall in bin, customer had been not pushi
Near Painesville, Ohio 44077
Jeff M
Job Details:
10/08/2020
DRYER AMANA NED4655EW1 "The thermal cut off use is open also the dryer cord is severely damaged; ordrng 1 279816 (thermal cut off hi) and 1 8171385RC (cord-power), used 1 SHIPPING (shipping and handling) from stock"
Near Solon, Ohio 44139
Jason N
Job Details:
10/08/2020
DISHWASHER KITCHENAID KDTE254ESS1 "Cc unit not rinsing, shutting offRan diagnostics, found code 5-1 for door stuck open. Cust states unit will not finish cycle, dishes are still dirty. Unit will make a noise before it stops running. Ran wash tests for approx 20 min. Found pump motor will
Near Shaker Heights, Ohio 44120
Dan
Job Details:
10/08/2020
WASHER KENMORE 110.238221 "Installed new clutch, op test good"
Near Reminderville, Ohio 44202
Jason N
Job Details:
10/08/2020
WASHER WHIRLPOOL WFW6620HW0 Installed dispenser and control. Ran auto test. All functions passed. Op test good.
Near Cleveland, Ohio 44121
Dan
Job Details:
10/08/2020
RANGE AMANA AGR5330BAS3 "Installed new control and oven temperature sensor , op test good"
Near South Euclid, Ohio 44121
Joe O
Job Details:
10/08/2020
RANGE WHIRLPOOL WFG550S0HZ1 Cc: intermittently will not igniteFound outlet is not grounded. Need electrician to check electrical.
Near Cleveland, Ohio 44119
Jeff M
Job Details:
10/08/2020
WASHER WHIRLPOOL WTW7500GC2 The lid lock does not always engage sometimes it will work sometimes it will not; ordrng 1 W10861642 (latch)
Near Aurora, Ohio 44202
Jason N
Job Details:
10/08/2020
DISHWASHER JENN-AIR JDB8200AWP1 "Cc unit making loud noise when a motor is onCustomer states it was making an intermittent loud clicking noise during the cycle, has since stopped. Ran wash test and cancel drain several times. Could not duplicate noise complaint. Advised customer it soun
Near Lorain, Ohio 44052
Gabriel P
Job Details:
10/08/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Found fridge evaporator frozen with ice cause off the way dual evaporator unit are built the ui and thermistor fridge are connected told by whirlpool tech line it will need parts listed customer will not repair ; ordrng 1 W10316760 (thermistor) and 1 W11
Near Brook Park, Ohio 44142
Gabriel P
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Replace hinge,opt test ok"
Near Painesville Township, Ohio 44077
Jeff M
Job Details:
10/08/2020
DISHWASHER MAYTAG MDB7749AWM1 "The unit UI is not responding. Certain buttons and cycles do not work needs a new user display board. EST only ; ordrng 1 W10811151 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, Ohio 44060
Jeff M
Job Details:
10/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 The back of the fridge is rusting a call tech line non-repairable
Near Highland Heights, Ohio 44143
Joe O
Job Details:
10/08/2020
REFRIGERATOR KITCHENAID KSRG25FKWH03 New valve did not come with filter connector. Needs filter connector. Filter connector show out of stock. Office to reschedule; ordrng 1 WPW10445062 (connector)
Near Middlefield Township, Ohio 44062
Brian M
Job Details:
10/08/2020
WASHER WHIRLPOOL MVWX655DW1 Customer showed pop took pic Cc unit not spinning Found spin light flashing Reset control Ran auto test Found speed sensor not seeing basket Replaced speed sensor from truck stock Ran auto test and calibration OP Test Ok ; used 1 W10913953 (ACTUATOR) from
Near South Russell, Ohio 44022
Brian M
Job Details:
10/08/2020
REFRIGERATOR GE n/a Could not get access to fridge Rescheduled for Friday ; schdld next appmnt for 10/9 FRI !
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
10/08/2020
DISHWASHER WHIRLPOOL WDT730PAHB0 Ran diagnostics no error codes found ran test pass also at the end of test check temperature on element read 280 pass working as design
Near Mayfield Heights, Ohio 44124
Joe O
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc: intermittently leaking from water dispenserCould not duplicate leak. Spoke with BJ, Stated there could be a hole in the line running through door For dispenser. He also stated the John guess fitting on the connection could be allowing air into line.
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Call tech line spoke to tj he ask me to run test 2 and test 39 and test 4 all three pass then spoke to austin explain I follow every thing from service pointer and he said is not repairable,opt test ok"
Near Rootstown Township, Ohio 44266
Brian M
Job Details:
10/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced wheel and stoppers also customer missing dispenser cap Replaced using truck stock OP Test Ok ; used 1 Wpw10671905 (Dispenser) from stock
Near Middlefield Township, Ohio 44062
Brian M
Job Details:
10/08/2020
WASHER WHIRLPOOL MVWX655DW1 Cc unit not washing Ran test cycle found unit stuck in some kind of demo mode Removed power and reset control Ran load with sweats waited for unit to fill and make it to wash OP Test Ok
Near Lorain, Ohio 44053
Gabriel P
Job Details:
10/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Replace ice maker,opt test ok,also reset control ; used 1 WPW10300024 (ICE MAKER) from stock"
Near Lyndhurst, Ohio 44124
Corey L.
Job Details:
10/07/2020
WASHER GE GTW460ASJ5WW "Customer complaint washer not spinning out completely like it’s out of balanced, confirmed ran drain/spin empty, unit would not spin kept filling with water to balance “load”, oob error found, spin ramped up in test mode, found belt real greasy/oily, fou
Near Cleveland, Ohio 44135
Corey L.
Job Details:
10/07/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PF0 "Installed control, op test good"
Near Painesville Township, Ohio 44077
Jeff M
Job Details:
10/07/2020
WASHER MAYTAG MVWX655DW1 Installed new part unit tested good
Near MENTOR ON THE, Ohio 44060
Jeff M
Job Details:
10/07/2020
DRYER WHIRLPOOL WED5100HC Took unit apart I try to search for signs of a fire there were no signs that the unit has been through a fire or was on fire. Whoever owned it never cleaned the lint trap. And the power cord is just really old and nasty looking. The cord should just be th
Near Willoughby, Ohio 44094
Jeff M
Job Details:
10/07/2020
DRYER WHIRLPOOL WGD4815EW1 I found that the thermal fuse was open replaced with truck stock unit tested good; used 1 WP3392519 (THERMAL FUSE) from stock
Near Euclid, Ohio 44123
Jeff M
Job Details:
10/07/2020
REFRIGERATOR MAYTAG MSD2572VEW00 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Windsor, Ohio 44099
Jeff M
Job Details:
10/07/2020
WASHER WHIRLPOOL WTW4955HW The unit was not filling I found the sensor hose was kinked I cut the hose back reinstalled the hose unit tested good
Near Conneaut, Ohio 44030
Jeff M
Job Details:
10/07/2020
DRYER WHIRLPOOL WED4850HW0 The unit does heat I found the knob mustÂ’ve come apart. Someone assembled the knob backwards so it was pointing at the incorrect cycle I took the knob apart unit tested good
Near Ashtabula Township, Ohio 44004
Brian M
Job Details:
10/07/2020
REFRIGERATOR WHIRLPOOL MFI2269VEB8 Installed control and UI board and programmed UI Verified that on the j6 connections that is getting 14 v dc and could hear the fan running Advised to watch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Moreland Hills, Ohio 44022
Brian M
Job Details:
10/07/2020
DISHWASHER KITCHENAID KDFE104HBL0 Cc unit has extra water left over on rack adjusters and her dishes arent always dry Ran diagnostics found no error ran diagnostics test heater is turning onAdvised to run the heated dry option when making selections at start of cycle Unit is operating as
Near Solon, Ohio 44139
Brian M
Job Details:
10/07/2020
DISHWASHER KITCHENAID KDTM354DSS5 Installed sump assembly Ran test cycle OP Test Ok
Near Concord Township, Ohio 44077
Jason N
Job Details:
10/07/2020
WASHER MAYTAG MVWB855DC2 Installed control and console. Ran auto test and calibration. Op test good.
Near Newbury Township, Ohio 44065
Jason N
Job Details:
10/07/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Cc unit freezing product on top shelf.Ran diagnostics, thermistors passed, damper operation checked good. Called wp techline, Joel, advised customer adjust temp set points to start and to ensure product in not directly in front of damper opening. Raise t
Near Richmond Heights, Ohio 44143
Jason N
Job Details:
10/07/2020
DISHWASHER MAYTAG MDB4949SHZ1 "Cc unit started on its own.Custom stated that the unit was running one morning and no one had started it. TheyÂ’ve unplugged it since. Ran diagnostics, found code 6-4 for float switch open. Diagnostics test passed. Cust stated they returned their first un
Near Richmond Heights, Ohio 44143
Jason N
Job Details:
10/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Cc unit freezer door handle loose.Tightened door handle. Checked all door handles for tightness. Op test good.
Near Euclid, Ohio 44132
Jason N
Job Details:
10/07/2020
WASHER MAYTAG MVWC565FW1 "Cc unit making a clanking noise in cycleRan diagnostics, no codes stored. Ran auto test, no abnormal sounds, all functions passed. Ran load test with towels. Clattering noise coming from gearcase. Found gearcase leaking oil underneath unit. Unit needs ge
Near Westlake, Ohio 44145
Gabriel P
Job Details:
10/07/2020
DISHWASHER GE GLDT690TWW00 Getting 122 voltage onboard but not responding and starting will need control customer will think about it
Near Westlake, Ohio 44145
Gabriel P
Job Details:
10/07/2020
DISHWASHER KITCHENAID KDHE704DSS0 "Found pop tab on left side pressing bottom seal to leak ran normal cycle for 24 minutes no leaks advise customer that if it happens again with the tab pop not being in there she will need both seal bottom and cabinet but for I think that pop tab was the
Near Cleveland, Ohio 44123
Jason N
Job Details:
10/07/2020
REFRIGERATOR WHIRLPOOL WRF532SMHB01 Installed wire harness/w thermistor and jazz board. Programmed board to 02. Set temps to 3 in freezer and ff sections. Customer still has a large amount of produce on top shelf near damper that he states is still freezing. Snapped pic. Advised customer to
Near Avon Lake, Ohio 44012
David R
Job Details:
10/07/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 "Cc unit not cooling. “Cooling off” display was on. Customer didn’t know how to turn back on. Turning cooling back on, heard compressor ands fans come on. Give 24 hours to return to normal temps. At that time if something else pops up call office. As of n
Near Aurora, Ohio 44202
Brian M
Job Details:
10/07/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 Cc unit is freezing food Ran diffuser test and thermistor test Advised on temp adjusting and give it 72 hours OP Test Ok
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
10/07/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Icemaker making ice but found filter head leaking ordering ; ordrng 1 W11346623 (FILTER HEAD)
Near Rocky River, Ohio 44116
David R
Job Details:
10/07/2020
REFRIGERATOR GE PFSF2MIXABB "Cc of temp fluctuations in FZ, using a store thermometer. Called techline, Mark. Went over the customer said it was 3 degrees in the FZ, some stuff was cold in the FF but not froze. He said tell the customer to up the temp, thatÂ’s why we have the range s
Near Brook Park, Ohio 44142
David R
Job Details:
10/07/2020
DRYER MAYTAG MEDX655DW1 Cc not heating. Found thermal cutoff open. Replaced kit. Tested. Good. Op test ok. Part under 1 year warranty ; used 1 279816 (CUTOFF) from stock
Near Elyria, Ohio 44035
Gabriel P
Job Details:
10/07/2020
DISHWASHER WHIRLPOOL WDT720PADM0 "Took out drain pump did not found anything preventing to not drain use flat screw driver to open the flap on drain hose ran diagnostics test ,it drain not founding issue at the moment if it continues to not drain again when customer call back pls order d
Near Lorain, Ohio 44053
David R
Job Details:
10/07/2020
DISHWASHER GE GDT530PGD6BB "Replaced control and heater. Heat still not working. Called Tech Line, gave symptoms, went through connectors J 11. Found the flood switch of of resistance. Cannot find flood switch. Sending to parts for review.**scedule as a 2 count just Incase somethin
Near Grafton, Ohio 44044
Gabriel P
Job Details:
10/07/2020
RANGE KITCHENAID KFGG500EWH2 "Unit needed to be calibrated,and burner head tap need to be adjusted preheat unit,opt test ok pass"
Near Middleburg Heights, Ohio 44130
Corey L.
Job Details:
10/07/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Accessed ff evap and found drip pan cracked, no refrigeration in unit, replaced evap and dye drier, unit did not hold vac, added a little r134a and found leaking at factory aluminum connection on evap, unit needs new evap, reinstalled old evap, held vac
Near Kent, Ohio 44240
Brian M
Job Details:
10/07/2020
DISHWASHER KENMORE 66513793K03 Cc unit wont power on Found bi metal open Replaced using back truck stock OP Test Ok ; used 1 W10258275 from stock
Near Strongsville, Ohio 44149
Corey L.
Job Details:
10/07/2020
WALL OVEN KITCHENAID KEBU208SSS03 "Customer complaint steam pouring through front vent of upper oven when using steam on highest settings and will fog control until error code appears, ran diagnostics found f7e1 broil over temp on lower oven and f2e0 stuck key on upper, customer started s
Near Strongsville, Ohio 44136
David R
Job Details:
10/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit leaking. Found drain pump cracked. Replaced from t/ed. Good. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock
Near Broadview Heights, Ohio 44147
Corey L.
Job Details:
10/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint ff doors are wavy with dents, confirmed, looks like ripples on both doors, unable to capture with pics, replaced both ff doors, customer is happy with new doors, op test good"
Near Broadview Heights, Ohio 44147
Corey L.
Job Details:
10/07/2020
WASHER AMANA NTW4516FW3 "Customer complaint washer not cleaning clothes, ran diagnostics found f2e1 stuck key and f8e1 long fill/no fill, count cold water off and hot water barely on trickling, turned on op test good"
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
10/07/2020
DRYER WHIRLPOOL WED8000DW4 Found element black and other parts as well something bad happens here but parts are defective also found error f3e1 thermistor open replace from sur plus wp8577274 it heat it but heater never came back on again after cycle off then show same error orderi
Near Wickliffe, Ohio 44092
Jason N
Job Details:
10/07/2020
REFRIGERATOR KENMORE 106.742064 "Installed inlet water valve. Ran dispense test and manual ice maker cycle. Ice maker indexed and mold filled with water, then shut off. Op test good."
Near Aurora, Ohio 44202
Brian M
Job Details:
10/07/2020
WALL OVEN WHIRLPOOL WOC75EC0HS04 Cc unit not heating Found errors for f6e0Found unit getting voltage but board not supplying it Needs UI and control ; ordrng 1 W11261165 (cntrl-elec) and 1 W11261165 (cntrl-elec)
Near North Royalton, Ohio 44133
David R
Job Details:
10/07/2020
RANGE WHIRLPOOL KSDG950ESS2 "Cc of heat coming out left side of top of unit. Explained that the vent is right there so all oven air directly comes out that side oven the unit. Called techline to document. direct heat from the vent will be oven temp heat, also says in Owners manual a
Near Strongsville, Ohio 44149
David R
Job Details:
10/07/2020
WASHER MAYTAG MVWC565FW2 "Cc not leveled, banging noise. Found Left leg barely connected to unit. Corrected and leveled unit as best as possible. Tile is slippery. Suggested also trying anti vibration pads to help with dampening of vibration. Noise was coming from hose hitting th
Near Bratenahl, Ohio 44108
Joe O
Job Details:
10/07/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Cc: frost build up on ff evapFound drain pan is bowed up in the middle. Evap thermistor is corroding. Ohmed out thermistor Reading out of range. Thermistor is reading too warm. Needs drip pan and evap fan and harness, Customer does not want to repair at t
Near Willowick, Ohio 44095
Jason N
Job Details:
10/07/2020
RANGE KENMORE 790.9021201 "Cc unit burners too high even when set to low.Ran burner op test on all burners, 3 of 4 burners running hot when on lower setting, can hear arcing inside infinite switch. Switch contacts could be welding closed intermittently causing element to receive p
Near Elyria, Ohio 44035
Gabriel P
Job Details:
10/07/2020
DRYER AMANA NED4655EW "Replace dryer kit,opt test ok"
Near Valley View, Ohio 44125
Dan
Job Details:
10/07/2020
WASHER MAYTAG MVWB765FC3 "Customer complaint that unit was not selecting cycles, ran diagnostics found f6e1(communication error) and f2e1(stuck key) error codes, unit needs new control, user interface , and lock; ordrng 1 W11162441 (Ui) and 1 W11195970 (Cntrl) and 1 W10861642 (
Near Cleveland, Ohio 44109
Dan
Job Details:
10/07/2020
WASHER AMANA NTW4516FW3 "Customer complaint of loud noise, ran diagnostics found f7e5(motor fault) error code, found cam worn out, installed new cam kit, op test good ; used 1 W10721967 (PULLEY) from stock"
Near Cleveland Heights, Ohio 44118
Joe O
Job Details:
10/07/2020
REFRIGERATOR KITCHENAID KRFF302ESS00 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
Near Eastlake, Ohio 44095
Jason N
Job Details:
10/07/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 "Cc unit dispenser broke, will not stay closedVerified dispenser door will not latch. Replaced dispenser using customer supplied pre Id part. Ran diagnostics test to verify dispenser operation. Op test good."
Near Westlake, Ohio 44145
Dan
Job Details:
10/07/2020
DISHWASHER KITCHENAID KDTM704KPS0 "Customer complaint that unit is loud, ran test cycle, no unusual noises heard, started normal wash cycle, unit filled and began washing, no unusual noises heard, unit is operating as designed"
Near Westlake, Ohio 44145
Dan
Job Details:
10/07/2020
OTR MICROWAVE WHIRLPOOL WML55011HB2 "Installed microwave, op test good"
Near Strongsville, Ohio 44149
David R
Job Details:
10/07/2020
REFRIGERATOR WHIRLPOOL EDNHGXRL00 "Cracked valve. Replaced. Tested, good. Left water on, Icemaker turned off. Unit good. Op test ok"
Near North Madison, Ohio 44057
Jeff M
Job Details:
10/07/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "I found the bottom of the seal is not making connection with the cabinet door liner is separating from the door itself it is not holding the gasket in place causing a huge gap almost 1/ quarter inch thick. For warm air to get into the fridge this can cau
Near Willoughby, Ohio 44094
Jason N
Job Details:
10/07/2020
DISHWASHER MAYTAG MDB8949SAB1 "Cc unit not working, nothing happens when you press buttonsConfirms unit will not respond to button input, no leds. Checked power in to unit, good at 123v. Checked power at control, good at 123v. Unplugged UI, ran keypad check. Unplugged and plugged in u
Near Parma, Ohio 44129
Dan
Job Details:
10/07/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Customer complaint that the unit temperature is not steady, sometimes will froze food and sometimes is good. Found service pointer inadequate temperatures. It was all in good place. Temp on freezer was 5 degrees and 38 on fresh food section. Ordering par
Near Brimfield Township, Ohio 44240
Brian M
Job Details:
10/07/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Installed shelf OP Test Ok
Near Brimfield, Ohio 44240
Brian M
Job Details:
10/07/2020
DISHWASHER WHIRLPOOL WDF590SAJW0 Installed hinges Leveled unit Ran test cycle OP Test Ok
Near Cleveland, Ohio 44128
Joe O
Job Details:
10/07/2020
WASHER WHIRLPOOL MVWC465HW2 "Cc: not agitating or spinningFound error code f0e4(high water temp/rinse cycle) f7e6(motor fault) f0e5(off balance load). Ran manual agitate and spin unit is not shifting. Found cam worn, actuator not shifting, and thermistor out of range. Needs cam, wat
Near Rocky River, Ohio 44116
Dan
Job Details:
10/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that unit is not making a lot of ice, fresh food section temperature at 44 degrees, freezer section temperature at 21 degrees, ran ice maker diagnostics found e2(motor lost position)and e5( timed ice making), fans are running, ice ma
Near WARRENSVL HTS, Ohio 44128
Joe O
Job Details:
10/07/2020
WALL OVEN WHIRLPOOL RBS245PRS03 "Cc: PF error when using(no power outages)Customer stated the unit shut down and showed a pf error. She stated it happened 2 times, she stated 1 time when it happened it displayed lock on the display but the door was unlocked. and she hasnÂ’t used it since
Near South Euclid, Ohio 44121
Joe O
Job Details:
10/07/2020
DISHWASHER KITCHENAID KUDE20FBBL0 "Cc: not starting, grinding at start of cycleFound error code f8e4(drain motor electrical problem). Found drain pump is not receiving proper power from control. Ohmed out drain pump. Needs control and drain pumpControl shows out of stock, office to resche
Near Aurora, Ohio 44202
Joe O
Job Details:
10/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Cc: not cooling(cooling off light on)Found cooling was shut off to unit. Turned cooling on, watched. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok"
Near Strongsville, Ohio 44149
David R
Job Details:
10/07/2020
WASHER GE WHRE5550K2WW "Cc unit not spinning/agitate. Found motor not running, light on motor control blinking fast rapidly. Hard master rest, motor started working again. Will need new motor. Customer paid SVC, do not order parts ; ordrng 1 WH20X10076 (washing machine drive),
Near Rocky River, Ohio 44116
Dan
Job Details:
10/07/2020
REFRIGERATOR KITCHENAID KUWS246ESS2 "Customer complaint that unit stopped working, confirmed, nothing is running, unit needs new thermostat ; ordrng 1 WP4344659 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
Near WARRENSVL HTS, Ohio 44128
Joe O
Job Details:
10/07/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc: ice build up under freezer drawer, black residue on trackFound drain tube plugged up. Found grease from track on track. Advised customer it the grease formed in the frost from the tracks. Needs drain tube; ordrng 1 W11190084 (tube-drain)"
Near Lakewood, Ohio 44107
Dan
Job Details:
10/07/2020
STACK W/D KENMORE 417.6172351 "Installed new lock and drain pump, op test no good , found control not sending power to drain pump , unit needs new control; ordrng 1 5304511971 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland Heights, Ohio 44106
Dan
Job Details:
10/07/2020
WASHER KENMORE 110.2064299 "Customer complaint that unit is not spinning, confirmed, found clutch worn, brakes locked up; ordrng 1 W10820043 (Brake) and 1 285785 (Clutch), used 1 SHIPPING (shipping and handling) from stock"
Near Geneva Township, Ohio 44041
Jeff M
Job Details:
10/07/2020
DISHWASHER FRIGIDAIRE FGID2466QF2A "Control board is failing not allowing you to make a selection needs both main control and user display; ordrng 1 5304496526 (console assembly) and 1 5304504782 (board), used 1 SHIPPING (shipping and handling) from stock"
