Near Cleveland, OH 44118
Dan
Job Details: 01/27/2020
N/A N/A DU1010XTXQ0 "Customer complaint that unit is not starting, confirmed, found clean light flashing 7 times indicating a problem in the heating system, ran test cycle, heater was on the whole cycle, unit needs new control; ordrng 1 W11202742 (cntrl-elec)"
Near Parma, OH 44134
Corina H
Job Details: 01/27/2020
DISHWASHER KITCHENAID KDFE104HPS0 "CC that the unit will not drain. found a black rubber hose attached to the drain hose, kinked under the sink. Straighten out the drain hose,started a cycle and unit drained. Unit is not screwed in, advised cust to secure to cabinets or the countertop and
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/27/2020
DBL WALL OVEN MAYTAG MGT8720DS05 "Cc upper oven bake not working, lower oven temps inconsistent Found upper oven bake ignitor drawing 0a, good voltage at 122v. Replaced upper bake ignitor using truck stock, ran bake test to 350, op test good. Replaced lower oven door gasket using custome
Near Seven Hills, OH 44131
Corina H
Job Details: 01/27/2020
DISHWASHER KITCHENAID KUDC10IXWH6 "CC that the unit is leaking. Cust install a gasket, had the gasket backwards. Reinstalled the gasket. Optest ok."
Near Cleveland, OH 44128
Jeff M
Job Details: 01/27/2020
WASHER WHIRLPOOL WTW4950HW1 Water valve was not needed the machine had offbalance code I cleared the code recalibrated machine unit tested
Near Independence, OH 44131
Corina H
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL KSC23C8EYW00 CC that the unit is not cooling ff 48* Fz 23. Checked the ff evap good frost pattern Fz partial frost pattern. Ff evap is non coated evap. Will need a new evap and compressor. The insulation to the ff evap is broken and falling apart will need a new insu
Near Berea, OH 44017
David R
Job Details: 01/27/2020
RANGE WHIRLPOOL AGR5330BAW3 Cc of gasket. Gasket is ripped and coming off. Ordering gasket ; ordrng 2 WPW10535778 (gaskt-door)s
Near Willowick, OH 44095
Dan
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Customer complaint that drawer will not close, found zip tie holding water reservoir broken, remounted reservoir with new zip tie, op test good"
Near Oakwood Village, OH 44146
Corina H
Job Details: 01/27/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Cust showed pop, sent pic CC that the control will not go to 18. Advised cust the freezer is recommended for 0* and 37* for the ff. The -18 is Celsius. Optest ok"
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/27/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Cc of noise when opening Found middle section drain hose laying on left spring and when opening it it rubbed against it also found middle section of drain hose to missing hose clamp installed clamp from truck stock OP TEST OK ; used 1 WP3367052 (CLAMP ) f
Near Aurora, OH 44202
Brian M
Job Details: 01/27/2020
RANGE WHIRLPOOL RBD275PDQ12 Cc of error Found error of f2e6 (cancel key drive line open) Followed tech sheet says to reboot unit and hit cancel if error comes back it needs keypad Within 40 sec error came back Needs key pad Parts are NLA
Near Reminderville, OH 44202
Brian M
Job Details: 01/27/2020
WASHER MAYTAG MVWX655DW0 Customer never received tub hub Installed gearcase tub hub and washplate Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock
Near Streetsboro, OH 44241
Brian M
Job Details: 01/27/2020
WASHER MAYTAG MVWX655DW0 Cc unit not agitating properly Found tub hub damaged Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB2616) from stock
Near Kent, OH 44240
Brian M
Job Details: 01/27/2020
RANGE WHIRLPOOL MER6600FW2 Cc broiler not working like it should Ran broil test broiler is functioning as design According to there owners manual it says to leave door propped open but the updated manual in service matters say to keep door closed Advised customer on the update And
Near Cleveland, OH 44128
Jeff M
Job Details: 01/27/2020
WASHER WHIRLPOOL NTW4516FW2 Lock failed installed locked unit tested good; used 1 W11307244 (DOOR LOCK) from stock
Near Shalersville Township, OH 44266
Brian M
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cc of unit making noise Found noise coming from copper line vibrating on compressor Moved rubber grommet to proper location
Near North Ridgeville, OH 44039
Corey L.
Job Details: 01/27/2020
WASHER MAYTAG MVWC565FW1 "Replaced drain hose, zip tied and positioned to prevent reoccurrence"
Near Amherst, OH 44001
David R
Job Details: 01/27/2020
REFRIGERATOR MAYTAG MFI2569VEM1 "Rp laced parts, tested. Good. Op test ok"
Near Mentor, OH 44060
Joe O
Job Details: 01/27/2020
WASHER WHIRLPOOL MHW6630HW0 Cc: leaking when unit has a medium size load in itRan test cycle could not locate leak. Pulled panel see water spots in rear of cabinet. Found hose has duct tape on it. And water marks running down inner wall under hose. Found shocks are making noise. Nee
Near Concord Township, OH 44077
Joe O
Job Details: 01/27/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed deli door. Unit still not working. Spoke with BJ. Needs led board, power supply board, control, and deli board. ; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Painesville, OH 44077
Jason N
Job Details: 01/27/2020
DRYER MAYTAG MEDC465HW0 "Cc unit making thumping noiseCustomer stated just started recently. Confirmed thump. Pulled drum, found large fishing hook stuck in rear felt seal. Removed and op tested. Op test good, no abnormal sounds."
Near Brook Park, OH 44142
Corey L.
Job Details: 01/27/2020
DISHWASHER AMANA ADB1100AWB5 "Replaced parts listed , op test good"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replace check valve whirlpool wanted me to replace if it doesn’t stop leaking then whirlpool said that is not the unit is the water line cause it has to much oxygen and cause it to leak and at this point there is nothing we can do what they can do is cal
Near Hiram, OH 44234
Brian M
Job Details: 01/27/2020
RANGE WHIRLPOOL WEG750H0HZ0 Cc unit was not making selections then it started to make them Ran diagnostics found several stored error of f6e0 UI communication error Replaced UI and control Ran test bake and test burners OP TEST OK
Near Avon, OH 44011
Gabriel P
Job Details: 01/27/2020
DRYER MAYTAG MED5630HC0 Control panel not lighting up when selecting don’t show any numbers call whirlpool tech line spoke to jk he had me checked for 12.40 v dc going to control panel pass he said replace control panel also he was unable to give me a file number cause there sys
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/27/2020
DRYER GE GFD45ESSM1WW Cc unit is not heating properly Found vent to be extremely long and not breathing and advised on possibly a vent fan or some other solution. OP TEST OK
Near Middlefield Township, OH 44062
Brian M
Job Details: 01/27/2020
WASHER MAYTAG MVWB765FW1 Cc unit won’t start Found error code of f6e2 and f6e3 communication errors as well at f0e5 Got unit to do a partial auto test then it cuts out Needs UI and control replaced Customer wants to call warranty company
Near Dorset, OH 44032
Brian M
Job Details: 01/27/2020
DRYER WHIRLPOOL WED9400SW2 Cc unit is squeaking Found idler to be causing the noise Needs dryer repair kit Quoted price and customer wants to wait at this time.
Near Plymouth Township, OH 44004
Arthur V
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Roller and screw missing. Needs screw. Reschedule at customer request. ; ordrng 1 67006692 (screw)
Near Concord Township, OH 44077
Joe O
Job Details: 01/27/2020
DRYER MAYTAG MEDE500VW0 "Cc: turns on but will not startFound thermal fuse open. Needs thermal fuse. Installed thermal fuse. Found rollers warped. Needs dryer repair kit. Installed dryer repair kit. Op test ok ; used 1 4392067 (DRYER REPAIR KIT4783), and 1 WP3392519 (THERMAL FU
Near Shaker Heights, OH 44122
Corey L.
Job Details: 01/27/2020
DISHWASHER MAYTAG MDB7749SBM3 "Customer complaint dishes were still dry after wash, ran diagnostics found float switch open fault, cool water fault and low water, started the svc test cycle, unit had error at end of test again f6e4 float switch open, floats switch tests pass, started
Near Lorain, OH 44055
Gabriel P
Job Details: 01/27/2020
WASHER MAYTAG MVWX655DW1 "Found hub strip again and I try to take hub out and screw got stripped there was alot of wax on head screw it may cause it to stripped will need to order new basket and screw plus hub and gearcase,ordering ; ordrng 1 W10528947 (drive hub kit) and 1 W1075
Near Westlake, OH 44145
David R
Job Details: 01/27/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Cc not cleaning and burning smell. Found piece of food or something burned on and caked on to heater, scrapped off. Shorted heater. Pump motor will run, stop and hum and then run again. Ordering pump motor and heater ; ordrng 1 W10703867 (heater) and 1 W
Near Lorain, OH 44055
David R
Job Details: 01/27/2020
RANGE WHIRLPOOL WFG320M0BS3 Cc oven not working. Getting 120 from control. Ignitor not glowing. Ordering ignitor. ; ordrng 1 W11176454 (igntr-oven)
Near Brecksville, OH 44141
Corina H
Job Details: 01/27/2020
RANGE KITCHENAID KOSE507ESS04 CC that the unit will not heat past 170* and will not do anything else. Ran diag stuck key. found the control is in Celsius. Changed the control to Fahrenheit. Turned oven to 350* waited 20 minutes took temp. 350*; ordrng 1 W11093248 (panl-cntrl) and 1 W1
Near Lorain, OH 44053
Gabriel P
Job Details: 01/27/2020
DISHWASHER MAYTAG MDB8969SDM1 "Order wrong seal re ordering gasket ,replaced heater ; ordrng 1 W10300924V (door seal)"
Near Lorain, OH 44053
David R
Job Details: 01/27/2020
RANGE WHIRLPOOL WFG540H0ES0 "Replaced parts. When putting everything together the new spark module control GND is missing. Ordering module. ordrng 1 W10833885 (sensor) and 1 W11162730 (module-spk)"
Near Cleveland, OH 44124
Jeff M
Job Details: 01/27/2020
REFRIGERATOR KITCHENAID KBFS25EVMS0 "Evaporator fan motor is getting loud. Needs replaced ; ordrng 1 W11024089 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville, OH 44077
Jason N
Job Details: 01/27/2020
WASHER WHIRLPOOL WTW5000DW3 "Installed control and gearcase. Unit still clicking in spin, actuator engages and disengages. Op test no good. Customer contacting WP.; saved tckt"
Near Madison Township, OH 44057
Jeff M
Job Details: 01/27/2020
DRYER WHIRLPOOL LER8648PW0 "Heating element door switch is broken both parts need to be replaced; ordrng 1 279838 (element,heater) and 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, OH 44202
Joe O
Job Details: 01/24/2020
RANGE KITCHENAID KODE500EBL02 Cc: error codes f1e0 and f2e1(keyboard stuck)customer states it has only happened while the unit was at higher temperatures. Entered diagnostics. Found error code f1e0(oven user interface failure). Checked connections. Needs uiParts shows it has a 5 year
Near Ravenna, OH 44266
Joe O
Job Details: 01/24/2020
FREEZER UPRIGHT FRIGIDAIRE LFFH17F3QWC "Cc: not coolingFound temps at 40 degrees. Unit has no frost pattern. Found unit in a 18 inch vac. Checked all accessible connections could not locate a leak. Spoke with BJ went over all the lines and pressure readings. No leaks to be found. Unit has inte
Near Ravenna Township, OH 44266
Joe O
Job Details: 01/24/2020
DRYER MAYTAG MEDB855DC4 Cc: does not seem to be heating wellFound unit is receiving proper power. Ran test cycle. Found unit is cycling heat and has good air flow. Op test ok
Near Streetsboro, OH 44241
Joe O
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL WDF520PADM "Cc: noisy operation, panel inside is leaking, soap dispenserRan diagnostics test cycle. Lowe’s has no water hook could not test for leaking. Could not duplicate issues. Advised Lowe’s without water station we cannot test for leaking. they stated they are
Near Mentor, OH 44060
Jeff M
Job Details: 01/24/2020
WASHER KENMORE 11026002012 "Bearings failed needs a new gear case ; ordrng 1 W11035747 (gearcase), used 1 SHIPPING (shipping and handling) from stock"
Near South Russell, OH 44022
Joe O
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00 Installed water valve. unit had low water pressure. Pulled water filter. Op test ok
Near Columbia Township, OH 44028
David R
Job Details: 01/24/2020
REFRIGERATOR AMANA AFI2538AES0 "Replaced part. Customer also wanted door chiller and plastic glass ordered. Sending out and customer is able to put together themselves.; ordrng 1 W11266639 (chiller) and 1 WP67006312 (door- chil), used 1 SHIPPING (shipping and handling) from stock"
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 01/24/2020
DRYER WHIRLPOOL WED49STBW1 Installed new part unit op tested good
Near Willowick, OH 44095
Jeff M
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRT351SFYW00 "Unit is not cooling the freezer is 40° there’s no frost pattern on the evaporator there’s hardly any heat transfer to the condenser compressor is running the unit needs a new evaporator estimate only; ordrng 1 WPW10314205 (evaporator), used 1 SHIPPING (s
Near Andover, OH 44003
Arthur V
Job Details: 01/24/2020
WASHER WHIRLPOOL MHW5500FW1 Found control was in lock out mode causing issue. Customer inadvertently pressed control lock and was unaware of how to fix. Advised customer how to lock and unlock control. Unit op test good
Near Concord Township, OH 44077
Arthur V
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID KBLS36FKX01 Found hinge assy for fresh food door faulty (see pics). Part are nla. Unit is a built in 18 years old. Part numbers needed are 1-2003985. And 1-2003982. Advised customer door gasket in good condition and does not need replaced. Lubricated hinge assy with
Near Mayfield Heights, OH 44124
Jason N
Job Details: 01/24/2020
DRYER MAYTAG DE9800 Installed drum belt. Op test good.
Near Bainbridge Township, OH 44023
Dan
Job Details: 01/24/2020
GAS SLIDE-IN WHIRLPOOL GW395LEPQ02 "Installed new gas valve, op test good"
Near Moreland Hills, OH 44022
Jason N
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID n/a "Cc unit ice maker not workingCouldn’t locate Ms tag anywhere on unit, talked to BJ, still no location. Customer does not know either. Ran manual ice maker harvest, ice maker did not fill with water, found ice fill tube frozen up. Steamed clear, reran tes
Near Brecksville, OH 44141
Dan
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Installed new control, op test good"
Near Bainbridge Township, OH 44023
Joe O
Job Details: 01/24/2020
WASHER WHIRLPOOL WTW5000DW2 "Installed gearcase, wash plate, and hub. Unit still making noise. Checked all my bolts. Everything is tight. When basket was out could not see anything that could be rubbing. Spoke with BJ. Advised him of all work done. Only parts that could be causing i
Near Moreland Hills, OH 44022
Jason N
Job Details: 01/24/2020
WASHER KENMORE 110.295228 "Cc unit not draining leaving inches of water in tub at endFilled tub with water, then switches to spin and drain. Unit drained water normally. Ran load w/clothing load, let fill and and wash, then ran spin and drain. Found tub next to unit where drain ho
Near Cleveland, OH 44119
Jeff M
Job Details: 01/24/2020
OTR MICROWAVE KITCHENAID KMLS311HSS5 Installed new part unit op tested good
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 01/24/2020
DRYER WHIRLPOOL WED4815EW Found loose connection at motor causing issue. (Harness not properly seated. Secured. Op test good
Near Cleveland, OH 44110
Jeff M
Job Details: 01/24/2020
REFRIGERATOR MAYTAG MRT118FFFH04 Temperature in the freezer was 20° temperature in the fridge was 40° I bumped up the control to high one click past recommended. There’s a good frost pattern the compressor is working good heat transfer. It has the updated control board in it. I bumped it
Near Garfield Heights, OH 44105
Jeff M
Job Details: 01/24/2020
WASHER AMANA NTW4605EW0 Customer stated in the unit was not working. I was not able to duplicate an issue the machine spun locked washed filled unit tested good; used 1 SENIORDISCOUNT (senior discount) from stock
Near Cleveland, OH 44139
Jeff M
Job Details: 01/24/2020
WASHER WHIRLPOOL MHW5500FW1 "Dryers is on top of the washer this can be done with one person plenty of room. The unit has a long fill no Fill errors this is the second time a technician has found this code. I ran a cycle and operated correctly needs a control board and sensor.; ordr
Near Auburn Township, OH 44023
Joe O
Job Details: 01/24/2020
RANGE WHIRLPOOL MEW9627FZ02 Installed control. Temp calibration is set at 0 for both ovens. Ran test bake on both ovens to 400 degrees. Tested temps throughout the preheat. Unit stayed right around temp displayed. Lower oven is roughly 7 degrees off and upper oven is roughly 3 degre
Near Maple Heights, OH 44137
Jeff M
Job Details: 01/24/2020
RANGE KITCHENAID KFED500ESS02 The oven is consistent I preheated the oven with a pan inside to 350 after 10 minutes after the pre-heat sound there is a consistent temperature of 350°. Customer is using the oven at a commercial baking lvl. I did explain to him that this was set up for
Near Mentor, OH 44060
Arthur V
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL KDFE104DWH2 Replaced control and complete wire harness. Op test good ; used 1 SHIPPING (shipping and handling) from stock
Near Streetsboro, OH 44241
Jason N
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW75HEFW0 "Cc unit giving codes when in cycle and now not filling with waterRan diagnostics, found codes f8e1 for no water entering or water level sensor not tripped, f3e1 for water level system error, f0e1 for load detected while in clean water cycle. Ran auto tes
Near Mentor, OH 44060
Arthur V
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL GX5SHDXVB00 "Customer complaint things freezing and thawing in freezer. Found compressor not starting going off on overload. Needs start device. Replaced start device compressor started to run. ; used 1 8201786 (STARTER), and 1 SENIORDISCOUNT (senior discount) from
Near Streetsboro, OH 44241
Jason N
Job Details: 01/24/2020
WASHER MAYTAG MHW6630HC0 "Cc unit still coding f8e1 Customer states still getting a code popping up after last service to replace the valves. Ran diagnostics, no codes stored, ran auto test, all functions passed. Pulled top cover, inspected valves, found connector for hot valve n
Near Lakewood, OH 44107
Corey L.
Job Details: 01/24/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint dishwasher leaving dishes on top shelf still greasy, no errors, four cup test showed little water getting to top shelf, found a few holes on spray arm with debris, ordering upper spray arm, customer stated he has been poking the holes
Near Newbury Township, OH 44065
Joe O
Job Details: 01/24/2020
DISHWASHER MAYTAG MDB4949SDM2 Installed sump assembly. Ran test cycle. Placed water mat. Op test ok
Near Amherst, OH 44001
Gabriel P
Job Details: 01/24/2020
WASHER MAYTAG MHW3505FW1 Replace tub assembly and rotor with technician Corina
Near Streetsboro, OH 44241
Jason N
Job Details: 01/24/2020
WASHER MAYTAG MVWB865GW0 "Cc unit making loud humming or whirling noiseCustomer stated it happens when in a spin. Ran auto cycle, when drain pump came on and drained the tub, that is what customer said he was hearing. Advised him that is a normal sound for the unit to make when d
Near Streetsboro, OH 44241
Jason N
Job Details: 01/24/2020
DRYER WHIRLPOOL MEDC465HW0 "Installed start button, op test good."
Near Seven Hills, OH 44131
Dan
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint that unit is not starting and no water enters unit, confirmed, unit flashes f6e3( miscommunication between appliance control unit and motor control unit), unit needs new control ; ordrng 1 W11322903 (cntrl-elec)"
Near North Royalton, OH 44133
Dan
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Customer complaint that door gasket is loose and of peeling on user interface , peeled protective plastic off of user interface, and reset door gasket, op test good"
Near North Royalton, OH 44133
David R
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Replaced part, tested. No gaps, op test ok"
Near Seven Hills, OH 44131
Dan
Job Details: 01/24/2020
RANGE GE JB650EF1ES "Customer service that element is stuck on high , confirmed, unit needs new infinite switch ; ordrng 1 WB24T10029 (inf sw control 1500w), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, OH 44133
Dan
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRS312SNHM01 "Customer complaint that door is not sealing, doors are sealing, leveled unit, unit is operating as designed"
Near Cleveland, OH 44109
Dan
Job Details: 01/24/2020
WASHER MAYTAG MVWB765FC3 "Customer complaint of clicking noise, called whirlpool techline spoke to Robert, I suggested that I think it’s the control not pulling slider completely, whirlpool techline agreed, unit needs new control; ordrng 1 W11195970 (cntrl-elec)"
Near Broadview Heights, OH 44147
Dan
Job Details: 01/24/2020
RANGE WHIRLPOOL KSEB900ESS3 "Installed new hinges and convection fan, op test good"
Near Parma Heights, OH 44130
Dan
Job Details: 01/24/2020
DRYER MAYTAG MEDB835DW4 "Installed new blower wheel, op test good"
Near Lakewood, OH 44107
Corey L.
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint fridge not cooling well, seems like when the fridge is not used for several days it will keep cold but does not stay cold, temps were 1 frz and 50 in ff, found damper failed and stuck closed, ordering damper control; ordrng 1 WPW105943
Near Lakewood, OH 44107
Corey L.
Job Details: 01/24/2020
REFRIGERATOR GE GSHS3KGZBCSS "Customer complaint freezer not cooling ff seems ok, temps were 45 ff and 40 frz, found evap fan not running, spun by hand to see if obstructed and fan kicked on, was very loud when cycling off then on fan would not restart on its own, unit needs evap fan
Near Beachwood, OH 44122
Dan
Job Details: 01/24/2020
DISHWASHER KITCHENAID KUDS01FLSS0 "Customer complaint that unit is not working, confirmed, found thermal fuse wire had come loose , no damage, reinstalled, op test good"
Near Olmsted Township, OH 44138
David R
Job Details: 01/24/2020
WASHER MAYTAG MVWX655DW0 "Cc of not agitate/spin and grinding noise. Found washplate is loose, took off and put into manual mode spin and agitate. Worked fine without it on. Washplate bushings are completely stripped. Tightened down as much as possible for it to work as of now. R
Near Strongsville, OH 44136
Corina H
Job Details: 01/24/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "CC that the unit is not cooling. Called t/l Mark checked pressure low side 11 psi high side 5 psi. Definitely a leak advised to use nitrogen with gas bubbles or a gas detector to determine where the leak is at. Did advise t/l we do not do any of these st
Near Middleburg Heights, OH 44130
David R
Job Details: 01/24/2020
RANGE WHIRLPOOL WFE770H0FZ2 "Cc oven not working, said she saw sparks flying. Took unit from wall, wall cord burned and main harness, cover burned. Sparks blew through cover and put a burnt spot on customers wall, (took pictures). Ordering control, harness, cover. Will also need ele
Near Avon, OH 44011
Gabriel P
Job Details: 01/24/2020
RANGE WHIRLPOOL WFE505W0HS1 Harness burn and snap ordering harness main do not have extra wire on truck stock ; ordrng 1 W11416047 (HARNESS )
Near Strongsville, OH 44136
David R
Job Details: 01/24/2020
DRYER GE DRSR483EG6WW "Cc of knobs broken and timer not advancing. Timer will not advance, tried turning it but will only turn to the left when done manually. Gave estimate for timer and knobs,do not order parts ; ordrng 1 WE04X20416 (timer) and 4 WH01X10462 (laundry knob - gr
Near Strongsville, OH 44136
Corina H
Job Details: 01/24/2020
DRYER MAYTAG MEDC465HW0 "CC that the unit is not heating. Started a time dry cycled on high heat at 250*, medium 200*, low 165*. Air fluff good. Working as designed. Optest ok."
Near Brook Park, OH 44142
Corey L.
Job Details: 01/24/2020
WASHER MAYTAG MVWB850YG0 "Customer complaint washer sound like an airplane when spinning and has been getting louder, confirmed noise is in bearings, quoted to replace, customer does not want repair at this time; used 1 SHIPPING (shipping and handling), and 1 W10435302 (BEARING
Near Parma, OH 44130
Corey L.
Job Details: 01/24/2020
REFRIGERATOR WHIRLPOOL WRF757SDEH00 "Installed ui and main board W10807388 came in one box, op test good did not need emitter or receiver, took unused parts for return"
Near Westlake, OH 44145
Gabriel P
Job Details: 01/24/2020
WASHER MAYTAG MHW5100DC0 "Found no ripped no structure or torn on bellow but notice door not closing correctly it seens you have to raise door up to close it when opening door it drops call senior technician bj on FaceTime he agree to replace the hinges,ordering ; ordrng 2 WPW102
Near Avon Lake, OH 44012
Corina H
Job Details: 01/24/2020
REFRIGERATOR FRIGIDAIRE LGHB2867PFGA CC that there is no ice in either ice maker. Found the connector to the bottom ice maker not plugged in. The condenser fan is not running. Ran ice maker test 23* in ice box. Checked power at the control 23 volts. Will need a new control and condenser fan.
Near Geneva Township, OH 44041
Arthur V
Job Details: 01/24/2020
REFRIGERATOR FRIGIDAIRE FRT18L4JWK Found spoiled food see pics ) causing issue. Fridge needs cleaned.
Near Aurora, OH 44202
Jason N
Job Details: 01/24/2020
REFRIGERATOR MAYTAG MSD2654GRW "Cc unit freezing foodCustomer stated food is freezing on top shelf, she moved everything lower. Checked damper, found damper door and styrofoam housing falling apart. Will no longer seal up correctly. Damper parts are Nla for this unit."
Near Avon Lake, OH 44012
Corina H
Job Details: 01/24/2020
WASHER MAYTAG MVWX655DW0 Replaced the control and the shifter. Ran calibration. Brought core back for return. Started a rinse and spin. Optest ok.
Near Beachwood, OH 44122
Dan
Job Details: 01/24/2020
RANGE WHIRLPOOL JJW2727DS00 "Installed new user interface , op test good"
Near North Royalton, OH 44133
Corey L.
Job Details: 01/24/2020
DISHWASHER KITCHENAID KDFE104HBL0 "Customer complaint the chip on the top right corner isn’t bad but wants the “America” sticker removed, new panel sent also has sticker, new panel was damaged as if something had fallen onto part and bent, removed sticker of unit sending customer black to
Near Rocky River, OH 44116
Corina H
Job Details: 01/24/2020
WASHER WHIRLPOOL WFW5620HW0 "CC that 123 end flash and keep running. Found the 123 end flash. Will need a main control and ui. Unit is on a platform that will need to drop the washer, to replace the main control; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)"