Service History 934 | Freds Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland, Ohio 44109

David R

Job Details: 05/10/2021

"Cc questions about spinning. Leveled, not moving. No error codes. Tested suspension. Good. Put a load of clothes in to test out. Let water come in and get clothes wet. Drained. Put on Drain and Spin Cycle. Tested good. Called customer down to check. Explain normal. Good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Cleveland, Ohio 44105

Corina H

Job Details: 05/10/2021

"CC that the unit does not turn on. Lid will not open to get model and serial. Ran diag F9e1 Drain Pump System Problem - Long Drain f0e4 Spin Limited by Water Temperature f5e1 Lid Switch Fault - Lid Is Open f2e1 HMI Stuck Button. Drain pump stuck on, will not clear. Checked the outlet open ground. Advised cust will need an electrician. Will need a new control. Office will need to re schedule ; ordrng 1 W11498802 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED6120HC0

Near Parma Heights, Ohio 44130

David R

Job Details: 05/10/2021

"Cc unit not working, drum not moving. Found belt good. Checked further and tested from tech sheet. Broken belt switch. Ordering; ordrng 1 W10847984 (Belt switch)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Fairview Park, Ohio 44126

David R

Job Details: 05/10/2021

"Damaged package, damaged part. Took pics. Have to order a new one out.; ordrng 1 W11460946 (Wash pump)"

We serviced a

WHIRLPOOL DRYER

Model WGD8500DC1

Near Westlake, Ohio 44145

David R

Job Details: 05/10/2021

"Cc loud noises. Confirmed squeaking coming from idler pulley. Ordering. ***customer wont be home til 4pm; ordrng 1 4392067 (Repair kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW2730DS01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 05/10/2021

Control and ui were replaced. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Cleveland, Ohio 44120

Dan

Job Details: 05/10/2021

"Customer complaint that unit locked up on them, found control lock on, turned off, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Aurora, Ohio 44202

Brian M

Job Details: 05/10/2021

Cc unit wont start Ran diagnostics found no errors Ran auto test and calibration OP Test Ok Ran UI test Could not duplicate a issue at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 05/10/2021

"Cc that ice maker was not working. Verified vac on ice maker and was receiving 11.20 vdc. Explained to customer that they will need the triton board and the ice maker but decided to try the ice maker first and go from there if issue persist. Ordering ice maker.; ordrng 1 W11115534 (Ice maker), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID RANGE HOOD

Model KIRD801VSS1

Near Bratenahl, Ohio 44108

Corina H

Job Details: 05/10/2021

CC that they had a power surge and it quit working the fan lift up. Checked the power to the fan 0 volts. Will need a new control. Part is nla. Av; ordrng 1 W10235652 (Control)

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REM00

Near Westlake, Ohio 44145

Gabriel P

Job Details: 05/10/2021

"Door,gasket, and door stop were installed. Also the customer was concerned about the damper noise which was replaced two times already so we called whirlpool tech line and spoke with TJ and explained to him the issue and we did a FaceTime video call to show him the customers concern about the damper noise. TJ said that it was a normal operation unit working as designed. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Westlake, Ohio 44145

Gabriel P

Job Details: 05/10/2021

Doors and handles were replaced. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model A612

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 05/10/2021

Water Inlet valve has been replaced. Opt test ok.

We serviced a

GE REFRIGERATOR

Model TPX21PRXDWW

Near Bratenahl, Ohio 44108

Corina H

Job Details: 05/10/2021

CC that there is water leaking. Found the drain hose frozen. Steamed out the drain hole. Pulled unit out. Found the water line had a crack. Spliced out the Cracked water line used a John guest fitting to repair the line. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV01

Near Olmsted Township, Ohio 44138

David R

Job Details: 05/10/2021

Replaced parts. Tested. Good. Adjusted step 7 to 8 hr defrost. Give 24 hours to return to normal temps.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Solon, Ohio 44139

Brian M

Job Details: 05/10/2021

Cc soap door not opening Found 3 errors f10e1 f10e2 and f10e3All are reliant on fuse on control Needs control board ; ordrng 1 W11410066 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF707ESS01

Near Solon, Ohio 44139

Brian M

Job Details: 05/10/2021

"Cc unit frosting up on rear evap In fridge Found back wall frozen over From service pointer it advises to replace fan kit ; ordrng 1 W11033168 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near University Heights, Ohio 44118

Dan

Job Details: 05/10/2021

"Customer complaint that unit is leaking, confirmed, found evaporator drain pan cracked, unit needs new drain pan; ordrng 1 WPW10614158 (Drain pan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, Ohio 44145

Gabriel P

Job Details: 05/10/2021

"Cc that refrigerator had water leak when filling from the ice box,ran test but it didnt leak is intermittent ordering valve and also deli ui not working did not find any wire broken so Im still going to order deli drawer but Im going to replace valve and ui deli first if ui still not working then customer will need drawer as well ; ordrng 1 W10815669 (Drawer) and 1 WPW10769076 (Ui) and 1 WPW10341329 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 05/10/2021

"Customer complaint that some foods are freezing in fresh food section when placed in air flow path, found a piece of plastic lodged in air damper seal, installed new air damper, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Willoughby, Ohio 44095

Dan

Job Details: 05/10/2021

"Installed new air damper, op test no good , evaporator fan is not running, evaporator fan is receiving 120vac , unit needs new evaporator fan motor, part is out of stock so not scheduling return appointment ; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Eastlake, Ohio 44095

Dan

Job Details: 05/10/2021

"Installed new control, op test good"

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Mayfield, Ohio 44143

Corina H

Job Details: 05/10/2021

"CC that delay start was selected and now it will not turn on. Checked outlet, good. Unplugged unit let sit. Ran diag no codes. Ran a co test. Optest ok."

We serviced a

GE REFRIGERATOR

Model CFE29TSDCSS

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 05/10/2021

Cc leaking still Found hair in drain tube Cleared out OP Test Ok

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2465NF1A

Near Willowick, Ohio 44095

Corina H

Job Details: 05/10/2021

"CC that the unit is leaking. Checked the gaskets, good. Started a normal cycle let run for 30 minutes, no leaks. Optest ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Andover, Ohio 44003

Joe O

Job Details: 05/10/2021

Customer stated they do not know what we are there for. Customer stated the unit is not pushed far enough back into the space and they know its an install issue. Customer stated they are going to contact the contractor. Did not look at unit. Customer needs contractor.

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Avon, Ohio 44011

Gabriel P

Job Details: 05/10/2021

"Cc that unit is loud and leaking when in use. Verified and found that the bearings are bad and leaking oil will need to replace stator rotor and bearings and shaft. ; ordrng 1 WPW10419333 (Stator motor) and 1 280146 (Rotor), used 1 Shaft and bearings from stock"

We serviced a

MONOGRAM REFRIGERATOR

Model ZIR36NMBRH

Near Burton, Ohio 44021

Brian M

Job Details: 05/10/2021

"Cc frost build up Found defrost bimetal short Needs defrost bimetal ; ordrng 1 WR50X10032 (thermodisc), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB0

Near Cleveland, Ohio 44102

Corina H

Job Details: 05/07/2021

Replaced the drain hose. Optest ng. Water is pouring out of the front door. The seal to the inner door is not sealing properly. Will need a new door. Office to reschedule ; ordrng 1 W11467648 (Inner door) and 1 WPW10491331 (Spray arm)

We serviced a

MAYTAG RANGE

Model MGR4452BDW

Near Roaming Shores, Ohio 44084

Brian M

Job Details: 05/07/2021

Installed igniter Ran test bake OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDC465HW

Near Fairport Harbor, Ohio 44077

Dan

Job Details: 05/07/2021

"Customer complaint that unit stopped working, found door switch broken, installed new switch, op test good ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44110

Jason N

Job Details: 05/07/2021

"Cc unit not draining or filling properly.Found drain hose disconnected on back on unit. Reconnected drain hose. Ran diagnostics, found codes f8e1 for no/long fill. Ran auto test and calibration, all functions passed. Found drain hose has a hole in it when unit drained out. Unit needs drain hose. ; ordrng 1 W11244231 (Drain hose)"

We serviced a

FRIGIDAIRE DRYER

Model FGX831CS1

Near Mentor, Ohio 44060

Dan

Job Details: 05/07/2021

"Customer complaint that washer is leaking since dryer was repaired and dryer makes noise, started dryer, bearing sound worn out again , found washer leaking from drain hose, unit needs new drain hose and bearing, TWO TECHS REQUIRED due to unit being in a closet , called landlord no answer, customer has not been quoted ; ordrng 1 134592700 (Hose) and 1 131494800 (Hose) and 1 5303281153 (Bearing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GFWR4805F1MC

Near Huntsburg, Ohio 44046

Brian M

Job Details: 05/07/2021

Installed control and wire harness Ran test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Jefferson, Ohio 44047

Joe O

Job Details: 05/07/2021

Installed sump assembly. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Avon, Ohio 44011

Marie V

Job Details: 05/07/2021

"Replaced all parts. When put unit back together when it spin started squeaking bad. Unit need belt, told cust, replaced from T/S. Calibrated unit. Ran auto test. Op test ok; used 1 WPW10006384 (BELT), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Oberlin, Ohio 44074

David R

Job Details: 05/07/2021

"Stacked washer dryer. Cc unit is not going through cycle, when pressing start, unit will lock and stay that way, will not call for water. Verified correct voltage and outlet is good. Tested, picked a cycle, press start, unit lock, did not move any further. Went into diagnostics, no error codes, started diagnostics, locked unit, did not go on further from there. Unplugged unit for 5 mins, started another diagnostics, unit is going through each step, all components working. Started a normal cycle to test out, started normal, locked, called for water, working normally. Giving estimate to customer for main control if happens again. As of the unit test good, customer only owes SVC.*** estimate only, customer only to pay SVC ; ordrng 1 W11032117 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Sheffield, Ohio 44054

Gabriel P

Job Details: 05/07/2021

Ice maker was replaced. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, Ohio 44108

Jason N

Job Details: 05/07/2021

"Cc unit shaking in spin cycle.Customer stated unit was shaking a lot on a load she recently did, wants to know if it was the load or if something is wrong with her washer. Ran diagnostics, no codes stored. Checked suspension, springs checked good. Unit is level. Ran auto test and calibration. All functions passed. Unit is operating as designed. Advised customer about load sizing and if offbalance situation occurs to pause unit and rearrange load."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44102

Corina H

Job Details: 05/07/2021

"CC that the unit is dented and does not work. Found the drain hose in the wall. Advised cust need to be 39 above the washer. The rear panel is dent. The water valve on the hot side is stripped. Will need a new drain Hose, water valve and panel. ; ordrng 1 W11210463 (Water valve) and 1 W11486091 (Rear panel) and 1 W11244231 (Drain hose)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lakewood, Ohio 44107

Corina H

Job Details: 05/07/2021

"CC that the unit is not turning on. Confirmed. Checked the outlet, good. unplugged the shifter control came back on. Will need a shifter. ; ordrng 1 W10913953 (Shifter)"

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 05/07/2021

Cc of noise Found bearings in gearcase to be worn and seems to be dragging Needs gearcase clutch and slider kit ; ordrng 1 W11393685 (Gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mentor, Ohio 44060

Dan

Job Details: 05/07/2021

"Customer complaint that unit said it was spinning but it wasnt, ran diagnostics no error codes found, ran manual test cycle for high speed spin, unit spins, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 05/07/2021

Installed sump and control Ran auto test OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Jefferson, Ohio 44047

Joe O

Job Details: 05/07/2021

"Installed control and actuator, found gear case leaking oil. Needs gear case.GeAr case out of stock office to reschedule; ordrng 1 W11454738 (Gear case)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY07

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 05/07/2021

"Found drain pan clog with ice and drain clog with minerals clean and steam ice and replace tube,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 05/07/2021

"Cc unit shaking violently in spinCustomer stated when unit started the spin cycle unit was banging around violently. Customer had a rug and assorted clothing in tub. Advised customer the rug will cause unit to go offbalance. Removed load, ran auto test and calibration. All functions passed. Unit is level. Checked tub suspension, checked good. Ran spin and drain with 4 large towels. Minimal vibration. Op test good. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM

Near Jefferson, Ohio 44047

Joe O

Job Details: 05/07/2021

"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.27oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 Tjaf1200 (Process), and 1 W10896689 (Coupler) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 05/07/2021

Cc that the door switch broke off and handle is loose. Replaced switch and adjusted handles. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 05/07/2021

"Cc unit lower oven temperatures not correct.Customer sent pop information to office. Ran bake test on lower oven to 350 degrees. Oven taking a long time to ignite. Found ignitor glowing faintly, only drawing 2.6a. Unit has weak ignitor, will need replaced. Have not received truck stock ignitors yet, ordering bake ignitor. ; ordrng 1 12400035 (Ignitor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFL25ETSS00

Near Solon, Ohio 44139

Brian M

Job Details: 05/07/2021

"Cc deli drawer side broke Needs new deli drawer rails ; ordrng 1 W10874836 (endcap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS5

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 05/07/2021

"Cc that the unit does not do anything, nor turning on. Control is reviving 122V, check for 5VDC coming in to UI. They were present, unit need UI. Check UI and it has corrosion on it. When plugged UI back in unit started working. Cust will buy new DW. ; ordrng 1 WPW10481130 (UI), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW3830DP01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 05/07/2021

Ui was replaced.opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFA32SMHZ02

Near Berea, Ohio 44017

Marie V

Job Details: 05/07/2021

Replaced control and programmed to 02. Unit started running. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model M1BXXGMYW00

Near Berea, Ohio 44017

Marie V

Job Details: 05/07/2021

Replaced control. Op test ok

We serviced a

MAYTAG RANGE

Model MER5765RAS

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 05/07/2021

"Cc that the oven does not reach tem. It took over an hour to get to 200*. Check heating element and broil they both have continuity , oven sensor has 1082 ohms. Check power coming in from L1 to N 122V from L2 to N 120V and from L1 to L2 244V. Started heating up the oven control is not sending any power to heating element, unit will need Main Control. Control is not longer available. Insurance will contact cust once confirmed control isnt available ; ordrng 1 74011183 (Control)"

We serviced a

GE REFRIGERATOR

Model TPX24BRBBBB

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 05/07/2021

"Cc unit freezer not cold enoughCustomer stated product in freezer starting to thaw/turn soft, have temperature setting to max. Checked temps in freezer section, found average of 23 degrees. Pulled evaporator cover, found only half of the evaporator is frosting. Unit has a refrigerant leak. Evaporator is NLA for this unit."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Parma, Ohio 44134

Corina H

Job Details: 05/07/2021

"Found the filter drier leaking at a connection at the filter drier. Recovered refrigerant, filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 41g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10896678 (Coupler), and 1 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFE00

Near Parma, Ohio 44129

Corina H

Job Details: 05/07/2021

"Cust showed pop, sent pic. CC that there are marks on both doors. Took pictures of the marks. Do not wipe off. Will need new doors. Office to reschedule ; ordrng 1 LW10668767 (Door) and 1 LW10668770 (Door) and 1 WPW10612925 (Badge)"

We serviced a

KENMORE DISHWASHER

Model 665.16354301

Near Mentor-on-the-Lake, Ohio 44060

Dan

Job Details: 05/07/2021

"Customer complaint that unit is not filling with water, started normal wash cycle, water is barely trickling in, good water pressure to valve, unit needs new valve; ordrng 1 WP8531669 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM1

Near Aurora, Ohio 44202

Brian M

Job Details: 05/07/2021

"Cc unit not working properly Ran diagnostics found no errors unit ran fine After test no cycle would start except drain Needs control ; ordrng 1 W10595568 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Cleveland, Ohio 44128

Jason N

Job Details: 05/07/2021

Installed thermistor. Ran dryer op test. Moisture sensor checked good. Good airflow at vent outlet. Op test good.

We serviced a

KITCHENAID COOKTOP

Model KECC507RBL01

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 05/07/2021

"Cc that all elements work but right rear does not turns on all the way just the outside. Took unit out and turned burner on, is getting 130V. Unit will need new element. ; ordrng 1 WP8285937 (Element)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Elyria, Ohio 44035

David R

Job Details: 05/07/2021

"Cc unit is Frosting up behind deli drawer, 5th time. Service Pointer, W11092686 released March 2021 goes over problem customer is having. Ordering parts.** requesting double labor, couple inches of ice build up. Will take time to defrost all; ordrng 1 W11457241 (Kit) and 1 W10830278 (Control) and 1 W11033168 (Evap fan) and 1 WPW10389152 (Support) and 1 W11089931 (UI)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Elyria, Ohio 44035

David R

Job Details: 05/07/2021

Replaced part. Tested. Good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV02

Near North Ridgeville, Ohio 44039

David R

Job Details: 05/07/2021

"Part not needed. Customer had questions about Icemaker and ice tray. Let customer know sometimes warm air can clump up the ice in tray or if they stay there a long time can cause ice to clump up and when dispensing can cause a delay. Can always open up and empty tray out. Tested, Icemaker is good. Aug and crush/ube working correctly. Unit is good. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB

Near Westlake, Ohio 44145

David R

Job Details: 05/07/2021

"Parts not needed. Tested unit multiple times, draining is working. No water left and can see water draining into disposal. Unit is good. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Ashtabula, Ohio 44004

Joe O

Job Details: 05/07/2021

Installed sump assembly. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, Ohio 44128

Jason N

Job Details: 05/07/2021

"Cc unit oven door handle fell offConfirmed right side screw came loose, handle just hanging down. Replaced handle using customer supplied pre Id part. Ensured both screws tightened. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB855DC2

Near Brecksville, Ohio 44141

Corina H

Job Details: 05/07/2021

"Checked outlet, properly grounded and polarity. Replaced the control and ui. Ran a calibration. Started a cycle. Brought core back for return. Optest ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Westlake, Ohio 44145

David R

Job Details: 05/07/2021

Customer had questions about cubed/crushed settings. Tested cubed and a little cubed ice is coming out. Normal. Ice can fall between and get stuck within blades causing a crushed ice. Unit test good. Op test ok

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Willowick, Ohio 44095

Dan

Job Details: 05/07/2021

"Customer complaint that unit is blowing fuses, found L1 shorted to cabinet, short goes away when timer is disconnected, unit needs new timer; ordrng 1 WPW10185992 (Timer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma Heights, Ohio 44130

Gabriel P

Job Details: 05/07/2021

We did service pointer and replaced thermistor and damper on unit. Opt test ok.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Geneva, Ohio 44041

Joe O

Job Details: 05/07/2021

"Cc: not heatingFound unit only receiving 120v. Customer flipped breaker, still not getting proper power. Need electrician"

We serviced a

KITCHENAID BEVERAGE CENTER

Model KUBL204ESB00

Near Independence, Ohio 44131

Corina H

Job Details: 05/07/2021

"CC that the unit is not working. Checked the outlet, no power. Found a breaker tripped. Reset the outlet. Optest ok"

We serviced a

GE DISHWASHER

Model GDT580SSF7SS

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 05/07/2021

Replaced motor. And tested unit. Op test ok

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Cleveland, Ohio 44102

Gabriel P

Job Details: 05/07/2021

"Call commercial technician and help me diagnose appliance they said it will need control; ordrng 1 W11368855 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Euclid, Ohio 44132

Dan

Job Details: 05/07/2021

"Customer complaint that lid is not locking, lid locks unit spins, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW57ESVW1

Near Painesville, Ohio 44077

Joe O

Job Details: 05/07/2021

Installed motor. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model LAT8416AAE

Near Fairport Harbor, Ohio 44077

Joe O

Job Details: 05/07/2021

"Cc: not draining, agitating, or spinning Found unit will not agitate. Unit is spinning and draining. Found no power from timer to motor. Needs timer. Timer is no longer available; ordrng 1 22002203 (timer(discontinued))"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44105

Corina H

Job Details: 05/07/2021

"CC that the unit is not finishing a cycle. Ran diag. F9E1 LONG DRAIN, F0E4 HIGH WATER TEMPERATURE RINSE CYCLE, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Found a wash clothes in the drain pump, blocking the water. Removed the wash cloth. Filled the washer and drained. Optest ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Cleveland, Ohio 44128

Jason N

Job Details: 05/07/2021

"Cc unit air filter problemCustomer states the air filter alarm light is on. Confirmed. Reset air filter by depressing reset button for 3 seconds. Customer does not have an air filter installed. Advised her that unit will periodically illuminate this alarm to remind her to change, but since she does not have one, all she will have to do is reset this alarm. Op test good."

We serviced a

MAYTAG RANGE

Model MGR7665WW0

Near Euclid, Ohio 44132

Jason N

Job Details: 05/07/2021

Installed orifice holder. Burner op test good.

We serviced a

KENMORE DRYER

Model 110.7810231

Near Kirtland, Ohio 44094

Jason N

Job Details: 05/07/2021

"Cc unit making a metallic scraping sound.Ran dryer test, confirmed slight sound from pulley or roller. Pulled unit apart, found belt idler pulley seized. Replaced idler pulley using truck stock. Cleaned out lint from inside unit. Ran dryer op test. No abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Shaker Heights, Ohio 44122

Dan

Job Details: 05/07/2021

"Customer complaint that some leds are out, installed new led modules, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near University Heights, Ohio 44118

Dan

Job Details: 05/07/2021

"Installed new fresh food section door, op test good"

We serviced a

WHIRLPOOL MICROWAVE

Model KCMS135GSS

Near Pepper Pike, Ohio 44124

Dan

Job Details: 05/07/2021

"Customer complaint that unit is not heating, confirmed, capacitor and diode are good, unit needs new magnetron , part is no longer available ; ordrng 1 4359119 (Mag)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Solon, Ohio 44139

Dan

Job Details: 05/07/2021

"Customer complaint that doors are not level, leveled doors, op test good"

We serviced a

WHIRLPOOL WASHER

Model MAH5500BWW

Near Solon, Ohio 44139

Dan

Job Details: 05/07/2021

"Customer complaint that unit is leaking enough to fill laundry room, , started normal wash cycle, unit filled and began washing, unit drained, ran drain and spin cycle, ran rinse and spin, no leaks found, unable to duplicate the problem"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Mogadore, Ohio 44260

Brian M

Job Details: 05/07/2021

Installed valve OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Garrettsville, Ohio 44231

Brian M

Job Details: 05/07/2021

Cc of error Found error this time flashing f8e4Float switch Removed and cleared float switch Ran test found water leaking on the left side Found issue to be that unit was tilted to far forward during installation and causing water to push over barrier Fixed installation

We serviced a

GE WASHER

Model GFWS2600F1WW

Near Chardon, Ohio 44024

Brian M

Job Details: 05/07/2021

"Cc unit not draining Found drain pump motor grinding and not starting right away needs drain pump ; ordrng 1 WH23X10051 (pump drain), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Painesville, Ohio 44077

Joe O

Job Details: 05/07/2021

Installed control. Ran test cycle. Op test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG FREEZER

Model MZF34X20DW00

Near Elyria, Ohio 44035

Gabriel P

Job Details: 05/07/2021

Cc that freezer was not cooling still. Verified and found one of the solder joints on the uv filter had a pin hole removed filter cleaned area and sanded and installed new filter and soldered. Put it into a vacuum and it stayed in vacuum. Recharged unit and no leaks were detected pressure stayed at zero. Recommended customer to wait 24hrs before putting any food in it. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, Ohio 44035

Marie V

Job Details: 05/07/2021

Cc that the unit is not spinning the clothes out. It took two times to get it to spin. Ran diag found error code of F7E6 motor fault. Deleted error code and check unit underneath found shifter off place will need to be replaced. Ran auto test when put back together it worked ; ordrng 1 W10913953 (Shifter)

We serviced a

KITCHENAID RANGE

Model KFGG500EWH3

Near Euclid, Ohio 44123

Corina H

Job Details: 05/06/2021

Replaced the trim. Optest ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, Ohio 44060

Dan

Job Details: 05/06/2021

"Installed new basket , op test good"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorain, Ohio 44055

Gabriel P

Job Details: 05/06/2021

"Hub was replaced but had to cut the wash plate up to replace the hub because it was ceased so will need to order customer a new wash plate. Ordering part.also damage gearcase shaft trying to cut agitator replace gearcase from truck stock now we wait for agitator to arrive ; ordrng 1 W10902814 (Washplate), used 1 W11035751 (Gearcase) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Olmsted Township, Ohio 44138

David R

Job Details: 05/06/2021

Replaced parts. Tested. Ran diagnostics test 51/52. Good. Op test ok

We serviced a

MAYTAG WALL OVEN

Model CWG3100AAB

Near Geneva, Ohio 44041

Joe O

Job Details: 05/06/2021

Installed sensor. Ran test bake. Unit averaging 347 degrees. Going to leave and unit started flashing f3 error. Needs clock. Clock is discontinued; ordrng 1 12001620 (clock asm(discontinued))

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