Service History 935 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHV00

Near Middleburg Heights, Ohio 44130

David R

Job Details: 06/29/2021

Cc of noise. Coming from compressor. Lines hitting. Moved lines and shifting around to dampen and get rid of noise. Good. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Cleveland, Ohio 44102

Corina H

Job Details: 06/29/2021

"Replaced the belt, cam, cover and gearcase. Ran a calibration. Found the bearings in the new gearcase are bad. Will need a new gearcase. ; ordrng 1 W11454741 (Gearcase)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Parma Heights, Ohio 44130

David R

Job Details: 06/29/2021

"Cc items in FF freezing, moved to one snowflake and still items freezing. Took temps and 32* in FF and -1 in FZ. Adjusted freezer control to send more cold air to FF. Will need Thermostat. Customer paid SVC, Do not order parts. ; ordrng 1 W10866230 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model WU885

Near Aurora, Ohio 44202

Brian M

Job Details: 06/29/2021

"Cc unit not turning on Found unit getting voltage But nothing on control Needs control Control is NLA 902938; ordrng 1 902938 (panel, touch assembl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Aurora, Ohio 44202

Brian M

Job Details: 06/29/2021

Spoke to customer still no part Advised customer that if part arrives around 1 ish I should still be in the area and Ill swing back over ; saved tckt

We serviced a

SAMSUNG DRYER

Model DV42H5000EWA2

Near Orwell, Ohio 44076

Jeff M

Job Details: 06/29/2021

Installed the new part op tested good. Fuse

We serviced a

AMANA RANGE

Model AGR5330BAW3

Near South Euclid, Ohio 44121

Dan

Job Details: 06/29/2021

"Customer complaint that unit is leaking gas, confirmed, found burner valve screw had fallen out, burner valve internals fell out, unit needs new burner valve , called whirlpool safety line; ordrng 1 WPW10141709 (Burner valve)"

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Westlake, Ohio 44145

Marie V

Job Details: 06/29/2021

"Cc that the door wont close. Confirmed, when you try to close door it push back at you. Unit will need new hinges and springs. ; ordrng 1 W11371722 (Hinge) and 1 W11376139 (Hinge) and 2 WP3387565 (Springs)s"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near University Heights, Ohio 44118

Jason N

Job Details: 06/29/2021

"Cc unit making loud noisesCustomer showed pop, but model number does not match. Asked customer if she had another pop. She called her supplier, the unit was an upgrade from the Amana, same purchase date. The supplier is sending correct pop to service@fredsappliance.com Ran diagnostics auto test, found drive belt slipping/squealing. Unit needs drive belt. Replaced using truck stock belt. Reran auto test, no abnormal sounds heard. Op test good. ; used 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS0

Near Cleveland, Ohio 44113

Corina H

Job Details: 06/29/2021

CC that the unit will not heat the oven. Confirmed. Found the terminal block burnt. Replaced the wires and block from t/s. Optest ok. ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Cleveland, Ohio 44135

Marie V

Job Details: 06/29/2021

Cc that the ice maker is not working. Took temps 37* on fresh food section and -2* on freezer. Ice maker is stuck on the heating position and is getting 120V. Unit will need new ice maker. ; ordrng 1 WPW10300022 (Ice maker) and 1 W10838084 (Harness wire)

We serviced a

WHIRLPOOL DRYER

Model WED8120HW0

Near Kirtland, Ohio 44094

Joe O

Job Details: 06/29/2021

Cc: thumping banging noiseFound blower wheel broke. Needs blower wheel.; ordrng 1 WP697772 (blower wheel)

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Warrensville Heights, Ohio 44128

Joe O

Job Details: 06/29/2021

"Cc: not filling, error lfFound cold water shut off to unit, hot water valve partially closed. Turned on water supply. Ran quick test cycle. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 06/29/2021

"Replace belt and shield,ran calibration,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321DHW05

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 06/29/2021

Installed ice maker. Cycled. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Avon, Ohio 44011

Gabriel P

Job Details: 06/29/2021

"Found hub strip gave estimate,but they will not fix"

We serviced a

GE REFRIGERATOR

Model TFF24RCB

Near South Euclid, Ohio 44121

Dan

Job Details: 06/29/2021

"Installed new defrost timer, timer shorted , ordering new timer; ordrng 1 WR9X482 (Timer)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near University Heights, Ohio 44118

Jason N

Job Details: 06/29/2021

"Cc unit water dispenser not working properly.Customer stated water dispense will not shut off unless its pushed in a certain spot. Found switch cover torn, not popping back to off position. Customer did not receive switch, just the button cover. Replaced switch cover using customer supplied pre Id part. Tested water dispense multiple times. Dispense shutting off each time. Op test good."

We serviced a

CROSLEY WASHER

Model CAW42114GW2

Near Jefferson, Ohio 44047

Jeff M

Job Details: 06/29/2021

The machines not agitating. I found a motor fault saved in the control. I put it in an agitation its not able to perform the task I put it in a spin its able to spin. Needs a motor and capacitor; ordrng 1 W11497303 (Motor) and 1 W11428524 (Cap)

We serviced a

WHIRLPOOL WASHER

Model WFW9151YW00

Near Cleveland, Ohio 44143

Dan

Job Details: 06/29/2021

"Customer complaint that unit is not spinning properly and of burning smell and error codes, ran diagnostics found f9e1(long drain) and lf(no water detected entering unit) error codes, ran test cycle, found no water entering unit, found supply valves closed, opened, unit is draining very slowly, found two COVID masks in filter basket, cleared, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near East Cleveland, Ohio 44112

Jason N

Job Details: 06/29/2021

"Cc unit cooktop not workingCustomer showed pop. Ran cooktop burner test, no burner are sparking. Checked voltage into spark module when burner switch on, good at 122v. Unit needs spark module. Customer does not want repair, is calling Home Depot to get it exchanged. Did not schedule a return visit at this time. ; ordrng 1 WPW10110523 (Spark module)"

We serviced a

MAYTAG DRYER

Model MEDB766FW

Near Eastlake, Ohio 44095

Jason N

Job Details: 06/29/2021

"Cc unit not heatingCustomer stated unit always dries slowly and condensation builds up inside unit. Now unit is not heating at all. Checked thermals, found hi limit cut off open. Replaced using customer supplied pre Id part. Ran dryer op test, good heat. Could not check airflow through venting, venting runs through building to roof. Customer does not know last time venting was inspected or serviced. Highly advised customer to call a vent company to inspect. Unit op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5600SQ0

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 06/29/2021

"Cc unit making loud noises and rubber smell Customer stated unit makes banging noise when in a spin, also thought she smelled a rubber like smell. Ran washer spin test. Found tub not balancing correctly, base pads are worn. Unit needs base pads. ; ordrng 1 285744 (Base pads)"

We serviced a

MAYTAG WASHER

Model MVWB766FW

Near Richmond Heights, Ohio 44143

Dan

Job Details: 06/29/2021

"Customer complaint that unit shut off when trying to lock lid, ran diagnostics found f5e2(lid will not unlock ) error code, found detergent caked in lock area, installed new lid lock , op test good ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Sheffield, Ohio 44054

Gabriel P

Job Details: 06/29/2021

"Found a service pointer on possible causes customer complaint match on two of them replace interlocks from t/s,opt test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

KENMORE DRYER

Model 110.62612101

Near Lyndhurst, Ohio 44124

Dan

Job Details: 06/29/2021

"Installed new belt, op test good"

We serviced a

KENMORE RANGE

Model 790.7433311

Near Parma, Ohio 44130

David R

Job Details: 06/29/2021

Replace bake igniter. Tested at 350. Good. Op test ok

We serviced a

AMANA DISHWASHER

Model ADB1400AGW1

Near Cleveland Heights, Ohio 44121

Corina H

Job Details: 06/29/2021

Part is not correct. Took picture. Office to reschedule ; ordrng 1 W11467648 (Inner door) and 1 WPW10319027 (Spray arm)

We serviced a

MAYTAG WASHER

Model MVWC465HW

Near Lyndhurst, Ohio 44124

Dan

Job Details: 06/29/2021

"Customer complaint that unit is unlevel, confirmed, leveled unit, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Mentor, Ohio 44060

Dan

Job Details: 06/29/2021

"Customer complaint of f7e1 error code, display keeps going blank when entering diagnostics , unit needs new control and shifter, part is out of stock so not scheduling return appointment ; ordrng 1 W10913953 (Shifter), used 1 W11543996 (Cntrl) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Brook Park, Ohio 44142

Marie V

Job Details: 06/29/2021

"Took POP. CC that the ice maker is working good that the problem is the lights. Confirmed, found freezer light shorted. Will need new freezer light. Replace freezer light from T/S. Op test ok; used 1 W10695459 (LED MODULE) from stock"

We serviced a

MAYTAG RANGE

Model MGT8800FZ00

Near Cleveland, Ohio 44129

Marie V

Job Details: 06/29/2021

"Cc that the UI has a bubble and that the top oven they make some cookies and it took longer to cook them. Replace UI and preheated unit to 350*, took temps 349* 350*. Explain cust that if cooking foot that takes less than an hour on oven to allow it 15 min after preheat for walls to absorb heat and oven regulate, if cooking something that takes more than hour is ok to put it in when buzzer goes off. Also showed cust how to adjust calibration on unit. Op test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Aurora, Ohio 44202

Brian M

Job Details: 06/29/2021

Removed and installed hinges then installed door Customer feels unit is worse off than before Left note ..

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Cleveland, Ohio 44110

Joe O

Job Details: 06/29/2021

"Recovered refrigerant, installed 3 way valve. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

FRIGIDAIRE WASHER

Model ATF7000FS0

Near Cleveland, Ohio 44144

Marie V

Job Details: 06/29/2021

"Cc that the washer is not spinning the clothes out , that the unit still has water in it and that the bellow is stained. Bellow will have to be replaced ran spin only unit started draining slowly. Took unit apart and found drain pump catch full with hear. Cleared out and tested. Op test ok.; ordrng 1 134728400 (Bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Broadview Heights, Ohio 44147

David R

Job Details: 06/29/2021

"Cc unit is dead, not working. Found F6E2 error. Will need ui and control.**office to reschedule ; ordrng 1 W11170706 (Control) and 1 W11112656 (Ui)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Aurora, Ohio 44202

Brian M

Job Details: 06/29/2021

"Cc unit not functioning properly Ran diagnostics test found no errors and unit ran through test with no errors Advised it may be a control ; ordrng 1 W11225084 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 110.61402311

Near Solon, Ohio 44139

Brian M

Job Details: 06/29/2021

Cc unit not starting Found thermal fuse openReplaced using truck stock Cleaned lint from behind unit and attached hose OP Test Ok ; used 1 3392519 () from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Lorain, Ohio 44052

Gabriel P

Job Details: 06/29/2021

"Fix squeak sound and level unit,opt test ok"

We serviced a

FRIGIDAIRE DRYER

Model AEQ7000ES1

Near Cleveland, Ohio 44144

Marie V

Job Details: 06/29/2021

"Cc that the dryer is making a loud noise and is not heating. Found bearing bad will need to be replaced and relay on control is sometimes staying close and sometimes is open, unit will need control and bearings. Cust will call if she wants to continue ; ordrng 1 134557200NH (Control) and 1 131777700 (Bearing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG RANGE

Model MET8800FZ01

Near Jefferson, Ohio 44047

Jeff M

Job Details: 06/29/2021

The incorrect part was delivered it was in the correct box but it was a bake element that was in the broiler box. Reorder the same part # it is the correct part number I did double check. And took pictures ; ordrng 1 W10249977 (Broiler element)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADS3

Near Conneaut, Ohio 44030

Jeff M

Job Details: 06/29/2021

Unit will not washer fills with water the sump is getting power needs a new sump motor; ordrng 1 W11025157 (Sump) and 1 S

We serviced a

ELECTROLUX WASHER

Model GLWS1979AS2

Near Madison, Ohio 44057

Jeff M

Job Details: 06/29/2021

The switch popped out of place. I was able to just pop the switch back in place

We serviced a

MAYTAG DRYER

Model MDG2600BWW

Near Wickliffe, Ohio 44092

Joe O

Job Details: 06/29/2021

"Cc: intermittently not heating, timer not advancingRan test cycle. Found gas could not opening once they get warm. Found igniter is weak. And belt is dry rotted. Needs belt, coils, and igniter.; ordrng 1 WP33002789 (igniter as) and 1 279834 (2 coil gas valve set) and 1 WP33002535 (belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 06/29/2021

In power supply board Inverter was wrongly packaged Unit seemed to start up just fine and seems to be coolingAdvised to watch

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Madison, Ohio 44057

Brian M

Job Details: 06/29/2021

Installed control Ran test no good Removed and tested for power found no power coming from power cord Tested outlet getting 116v but when I plug the dishwasher in it wont power on Plugged dishwasher In another outlet and it works OP Test Ok Advised customer on outlet replacement Customer requested for me to leave it uninstalled so he can have outlet looked at behind unit

We serviced a

WHIRLPOOL WASHER

Model MHW6630HW0

Near Mentor, Ohio 44060

Joe O

Job Details: 06/29/2021

Installed stator. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG505MOBS3

Near Cleveland, Ohio 44105

Corina H

Job Details: 06/29/2021

Can not read the model or serial. CC that the unit is not heating properly. Checked the igniter 2.7 amps. Will need a new igniter. ; used 1 12400035 (IGNITER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Willoughby, Ohio 44094

Joe O

Job Details: 06/29/2021

Installed module. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Brecksville, Ohio 44141

David R

Job Details: 06/29/2021

Replaced adjusters and t/s dispenser. Door was broken on it. Tested. Good. Op test ok ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock

We serviced a

MAYTAG WASHER

Model MVWB955FC1

Near Westlake, Ohio 44145

Marie V

Job Details: 06/29/2021

Cc that the unit is making a loud noise when spinning. Cust showed me video. Tested unit and tilted found oil started coming out from gearcase. Unit will need gearcase. Tried to remove impeller does not comes out will need one as well. Waiting on approval for authorization and gearcase isnt in stock . Advice cust that we will contact ; ordrng 1 W10723582 (Washplate) and 1 W11393684 (Gearcase)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1LFKXKS07

Near Brook Park, Ohio 44142

Corina H

Job Details: 06/28/2021

CC that unit is not keeping temp. Ff 40* Fz 3*. Thermostat set at the coldest setting. Checked the compressor 2.3 amps. Fans are running. Good frost pattern on the evap. Will need a new thermostat. Part is discontinued ; ordrng 1 WP2200859 (Thermostat)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS01

Near Beachwood, Ohio 44122

Jason N

Job Details: 06/28/2021

"Cc unit for frosting in freezer section.Confirmed freezer evaporator frozen over. Ran thermistor tests, freezer and freezer evap reading -1 degrees. Ran manual defrost test 12, defrost heater did not turn on. Checked heater resistance, good at 25ohms, heater and thermofuse check good. 0v to heater on manual defrost test. Unit needs main control board. ; ordrng 1 WPW10739408 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBB00

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 06/28/2021

"Cc unit not making ice.Ran manual ice maker harvest test, ice maker indexed properly, but did not call for water. Jumped v to h to activate water valve, water coming in to ice maker, valve is good. Unit needs ice maker. Still waiting on truck stock ice maker, ordering ice maker. Part not showing in stock at Marcone, office to contact customer for next service date.; ordrng 1 W10884390 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFS25EWMS8

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 06/28/2021

"Cc unit not making iceRain manual ice maker harvest test, ice maker indexed properly, and called for water, did not fill. Fill tube frozen up. Steamed out fill tube, reran harvest test, ice mold filled with water. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KUDL01ILBS3

Near Cleveland Heights, Ohio 44112

Jason N

Job Details: 06/28/2021

Installed upper rack transport wheel assembly. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 06/28/2021

"Cc unit will intermittently not run a cycle or cancel cycle. Ran diagnostics, no codes stored. Replaced UI console using customer supplied pre Id part. Noticed customer had painted lines on the Start and Cancel to help him identify. Advised customer not directly mark over the buttons as this could cause issues with button input. Ran wash cycle several times. Unit is working normally at this time. Op test good."

We serviced a

GE RANGE

Model CGS990SET5SS

Near Chagrin Falls, Ohio 44022

Dan

Job Details: 06/28/2021

"Installed new igniter, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Jefferson, Ohio 44047

Joe O

Job Details: 06/28/2021

"Cc: not turning onFound unit is receiving proper power. Found indicator on control is on. Unit will not start or allow entry into diagnostics. Needs control. Customer does not want to repair at this time ; ordrng 1 W11170319 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Madison, Ohio 44057

Joe O

Job Details: 06/28/2021

Cc: not turning onFound door switch failed. Replaced door switch. Ran test cycle. Op test ok

We serviced a

KENMORE DISHWASHER

Model 665.12773K311

Near Chagrin Falls, Ohio 44023

Dan

Job Details: 06/28/2021

"Customer complaint that unit is not running sometimes, started normal wash cycle, drain pump is making weird noises and cancels cycle, drain pump housing is clear, drain pump impeller is damaged, unit needs new drain pump ; ordrng 1 WPW10531320 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Painesville, Ohio 44077

Joe O

Job Details: 06/28/2021

"Cc: noise(sounds like marbles)No noise upon arrival. Ran manual fan test, ran damper, ran compressor test. Cycled ice maker. Found no abnormal sounds. Tested fans and damper again. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Fairport Harbor, Ohio 44077

Joe O

Job Details: 06/28/2021

"Cc: not finishing cycleFound no stored error codes. Ran auto test. Unit functioning in auto test. Ran quick wash cycle. Unit filling washing, rinsing, draining and spinning. Unit functioning as designed. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Painesville, Ohio 44077

Joe O

Job Details: 06/28/2021

Cc: not drainingFound error codes f9e1(long drain) f9e2(water ring detected). Found drain pump humming just humming. Needs drain pump. Replaced drain pump. Ran auto test and calibration. Op test ok; used 1 W10876600 (PUMP-WATER) from stock

We serviced a

WHIRLPOOL DRYER

Model WED8000DW

Near Jefferson, Ohio 44047

Brian M

Job Details: 06/28/2021

Installed control and UI OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KBL0

Near Kingsville, Ohio 44048

Jeff M

Job Details: 06/28/2021

installled new wheels op tested good

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW

Near Avon, Ohio 44011

Gabriel P

Job Details: 06/28/2021

"Replace door strike,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44135

Corina H

Job Details: 06/28/2021

CC that there is a noise. Confirmed. Found the drain pump stuck on. Held the start button in for 10 seconds. Ran diag no codes. Ran a calibration. Ran a rinse and spin. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Bedford Heights, Ohio 44146

Dan

Job Details: 06/28/2021

"Customer complaint that unit is not cooling, nothing is running, lights are on, unplugged and plugged back in, compressor and condenser fan started, evaporator fan started, no frost pattern formed on evaporator unit needs new evaporator ; ordrng 1 WPW10313899 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.166958

Near Walton Hills, Ohio 44146

Dan

Job Details: 06/28/2021

"Customer complaint that unit is not starting, confirmed, found power to the timer motor, timer motor is not running, unit needs new timer, part is no longer available; ordrng 1 3368796 (Timer)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Euclid, Ohio 44117

Jason N

Job Details: 06/28/2021

"Installed lid strike. Lid strike not fitting into lid latch properly. Found lid strike was actually installed backwards to begin with, which caused it to snap off. Ran diagnostics test and calibration. All functions passed. Started wash cycle with load. Water level filled properly and agitation normal. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB02

Near Cleveland, Ohio 44119

Jason N

Job Details: 06/28/2021

Cc unit crisper drawers damaged and ff door needs replacedDrawers already installed. Replaced ff door using customer supplied part. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Cleveland, Ohio 44144

Dan

Job Details: 06/28/2021

"Customer complaint that ice maker is not working, found hollow ice cubes in ice bin, water line behind fridge is not kinked, found saddle piercing valve at supply, advised customer to change this valve to a ball valve."

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Garfield Heights, Ohio 44125

Dan

Job Details: 06/28/2021

"Customer complaint that unit just stopped working, found door switch broken, installed new door switch, op test good ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB00

Near Garrettsville, Ohio 44231

Brian M

Job Details: 06/28/2021

Cc of no cool Found compressor running but no frost pattern Unit is in a RV and could not fully uninstall fridge Will need sealed system repair ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Avon Lake, Ohio 44012

Marie V

Job Details: 06/28/2021

Replace dispenser. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC415EW0

Near Wellington, Ohio 44090

David R

Job Details: 06/28/2021

"Cc unit not spinning. Found stripped hub. Replaced from t/s. Tested, good. Ran calibration as well, good. Op test ok ; used 1 W10528947 (Hub) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Conneaut, Ohio 44030

Jeff M

Job Details: 06/28/2021

Find my arrival at plug the machine and press and hold the cancel button unit tested good there was no codes I ran a test cycle everything functions are in a calibration cycle everything is working fine now

We serviced a

WHIRLPOOL DRYER

Model WGD6120HC0

Near Columbia Station, Ohio 44028

Marie V

Job Details: 06/28/2021

"Cc that the unit is making a noise. Confirmed when turned the unit and turned off is makes a noise. Took unit apart and spin drum by hand noise was coming from blower wheel. Tested is loose and I cant get it to adjusted , unit will need motor and new blower wheel. ; ordrng 1 279787 (Motor) and 1 WP697772 (Blower wheel)"

We serviced a

GE REFRIGERATOR

Model PFSF6PKXCWW

Near Strongsville, Ohio 44136

David R

Job Details: 06/28/2021

"Cleared remaining ice. Tested, good. Unit is draining properly, the FF drain tube is on the right side when youre facing the back of unit. Unit is good. While put things back, shelf broke, ordering, no cost to customer. ; ordrng 1 WR71X10786 (Shelf)"

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near North Royalton, Ohio 44133

Marie V

Job Details: 06/28/2021

"Cc that the unit makes a squeaky noise right when it starts, tested unit, no noises, took unit apart and found rollers and pulley not spinning properly properly. Replaced dryer kit from T/S. Tested unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Parma, Ohio 44130

Marie V

Job Details: 06/28/2021

"Receive wrong color on part, ordering grey.; ordrng 1 W11423781 (Door ice)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED25RQXXW00

Near Parma, Ohio 44130

Marie V

Job Details: 06/28/2021

"Cc that the unit is leaking. Confirmed found water line cracked in the valve. Cut the crack on line and put back together, tested unit. Op test ok"

We serviced a

GE DISHWASHER

Model GDF520PGJ2CC

Near Conneaut, Ohio 44030

Jeff M

Job Details: 06/28/2021

When the door shut the control board thinks the doors open needs a latch and main control; ordrng 1 WD21X24900 (Control) and 1 WD21X10490 (Latch) and 1 S

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ5

Near Deerfield, Ohio 44411

Brian M

Job Details: 06/28/2021

Installed UI boards OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mentor, Ohio 44060

Joe O

Job Details: 06/28/2021

Cc: noisy operationRan test cycle. Unit functioning as designed. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB9150AWQ

Near Strongsville, Ohio 44149

David R

Job Details: 06/28/2021

Replaced control. Tested. Unit is washing and draining. Good. Op test ok

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW0

Near Columbia Station, Ohio 44028

David R

Job Details: 06/28/2021

Replaced latch. Reset everything. Tested. Running cycle. Good. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 06/28/2021

I installed the new parts machine is functioning except for the drain pump theres no relay closing on the control to sun power to the drain pump needs a new control board and drain pump. Im thinking that the pump is shorted out; ordrng 1 W10919003 (Pump) and 1 W11498797 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Beachwood, Ohio 44122

Marie V

Job Details: 06/28/2021

"Cc that the gasket keeps coming out. Replace both gaskets and steamed out, added petroleum jelly and advice cust to allow at least and hour for gasket to cool down in that shape. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Strongsville, Ohio 44136

Marie V

Job Details: 06/28/2021

Cc that the water does not comes out when starts. Ran diag got error code of f7e6 motor fault. Tilted unit and found shifter off place. Tested water works good. Replace shifter from T/S. Calibrated unit. Op test ok ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

AMANA DRYER

Model NED4655EW1

Near Elyria, Ohio 44035

David R

Job Details: 06/28/2021

Tested all cycles. Unit is heating and cycling. Unit test good. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW3

Near Ravenna, Ohio 44266

Brian M

Job Details: 06/28/2021

Cc unit not spinning found motor locked up and and gearcase seized Will need motor belt cam and gearcase ; ordrng 1 WPW10215115 (washplate) and 1 W10832724 (drive motor) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W11454372 (Gearcase)

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Kent, Ohio 44240

Brian M

Job Details: 06/28/2021

Coil valves ordered match parts diagram but does not match what is installed Installed coil valves using truck stock OP Test Ok ; ordrng 1 279838 (coil-valve)

We serviced a

MAYTAG DRYER

Model MEDB850YW2

Near Aurora, Ohio 44202

Brian M

Job Details: 06/28/2021

Cc of noise found noise coming from idler pulley Replaced using dryer kit from truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Aurora, Ohio 44202

Brian M

Job Details: 06/28/2021

Installed smart valve OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WGD5500BW0

Near Euclid, Ohio 44123

Jason N

Job Details: 06/28/2021

"Cc unit not starting a cycle. Confirmed unit powering on but will not start a cycle. Checked belt , found belt slack, idler pulley missing. Unit needs idler pulley. Replaced using truck stock. Ran dryer op test, good tumble and heat. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS4

Near Lorain, Ohio 44053

David R

Job Details: 06/28/2021

Replaced interlock switches tested. Good. Unit is heating. Op test ok

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 06/28/2021

The unit has a main control fault needs a main control ; ordrng 1 W10860464 (Control) and 1 S

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Mentor, Ohio 44060

Joe O

Job Details: 06/28/2021

"Cc: not drainingFound error code f8e1(long fill, no fill). Ran auto test and calibration. Unit filling washing, draining and spinning. Op test ok."

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