Near Willoughby, Ohio 44094
Jason N
Job Details:
02/03/2021
REFRIGERATOR KITCHENAID KRMF706ESS00
"Cc unit not operatingCustomer stated unit will stop working, no lights, dispense doesnt work. She doesnt know if anything else is working. She was told to turn breaker off for 5 min to reset unit. Shes had to do this for 3 consecutive weeks. She wants to know whats wrong with unit. Unit is functioning normally at this time, has been ok since last reset a week ago. Ran several function tests, checked panty board and pantry harness. Could not duplicate a non operational issue at this time. ; ordrng 1 WPW10624574 (Power supply board)"
Near Kent, Ohio 44240
Brian M
Job Details:
02/03/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Cc not draining Found drain pump to have broken pieces Replaced OP Test Ok
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
02/03/2021
DRYER WHIRLPOOL WED4815EW
The complaint write up is the machine is not functioning. I took the back of the machine apart tested all the fuses and heating element unit should test good again this facility does not have a 240 outlet hook up for direct testing
Near North Ridgeville, Ohio 44039
David R
Job Details:
02/03/2021
WALL OVEN KITCHENAID KOCE500ESS09
"Replaced all parts. Also adjusted door a little. Tested, microwave door is staying closed properly. Opened and closed oven door at same time, microwave door is staying shut and running properly. Advised customer to make sure to firmly close microwave door so that the switches come into contact like they should. Light is good. Op test ok, documented, also advised customer properly firmly shut microwave door, no other suggestions. Op test ok."
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
02/03/2021
WASHER WHIRLPOOL WTW4816FW2
The lock failed. Installed the new part op tested good. ; used 1 W11307244 (Lock) from stock
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
02/03/2021
DRYER WHIRLPOOL WED4815EW
The complaint write up is the machine is not functioning. I took the back of the machine apart tested all the fuses and heating element unit should test good again this facility does not have a 240 outlet hook up for direct testing
Near Euclid, Ohio 44119
Dan
Job Details:
02/03/2021
WASHER AMANA NTW4516FW3
"Customer complaint that unit keeps on filling but wont wash, ran diagnostics found f8e1(long/no fill) error code, found cold water supply turned off, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Near Painesville, Ohio 44077
Jason N
Job Details:
02/03/2021
DRYER KENMORE 110.7083299
"Cc unit does not tumbleFound unit will heat and run, but drum does not turn. Found drive belt broke. Replaced drive belt using surplus truck stock belt(did not charge customer for a belt, he was already hesitant to fix unit). Pulley and roller checked good. Ran dryer op test."
Near Cleveland Heights, Ohio 44118
Corina H
Job Details:
02/03/2021
RANGE WHIRLPOOL WFE714HLAS0
Door is bent. Missing some screws. Ordered parts. ; ordrng 1 WPW10289144 (Outer door) and 1 WPW10297318 (Liner) and 1 W10335333 (Trim) and 2 WP3196175 (Screw)s and 2 WPW10031790 (Screw)s and 2 WPW10254688 (Spacer)s
Near Euclid, Ohio 44117
Dan
Job Details:
02/03/2021
DISHWASHER MAYTAG MDB9979SKZ
"Part ordered is only plastic, ordering user interface ; ordrng 1 W11414079 (Ui)"
Near Cleveland, Ohio 44144
Jason N
Job Details:
02/03/2021
DRYER WHIRLPOOL n/a
Cc unit not heating or running Confirmed unit will not turn on to start a cycle. Checked all thermals. Found thermal fuse open. Replaced thermal fuse using truck stock. Ran dryer op test. Good heat and airflow through vent outlet. Op test good.; used 1 WP3392519 (THERMAL FUSE) from stock
Near Amherst, Ohio 44001
Gabriel P
Job Details:
02/03/2021
DISHWASHER KITCHENAID KDPM604KPS
When replacing pump notice it was damage will need to re order ; ordrng 1 W11412291 (Drain pump)
Near Parma, Ohio 44134
Jason N
Job Details:
02/03/2021
REFRIGERATOR WHIRLPOOL ED2KVEXVB01
Installed drain pan. Advised customer to monitor for any leaks.
Near Andover, Ohio 44003
Jeff M
Job Details:
02/03/2021
WASHER MAYTAG MVWC465HW2
I found a bunch of fiber in the cold water valve Im not sure what it is or what it was I did clean it in the cold water valve is flowing much better op tested good
Near Brecksville, Ohio 44141
David R
Job Details:
02/03/2021
REFRIGERATOR WHIRLPOOL WRF767SDEM01
"Retested temps, FZ is holding at -5 and FF at 47. Frost pattern on FZ evap. Took off FF evap cover, went through Test 4. When step 4 came, could here refrigerant traveling through evap, frost pattern starting to form. Thermistor on FF evap is broken apart. Could be sending bad signal back to the control. Replace thermistor with harness from t/s. Reset temps to 37* and 0*. Give 24 hours for unit to return to normal temps. Customer to monitor. Op test ok. ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock"
Near Conneaut, Ohio 44030
Jeff M
Job Details:
02/03/2021
DISHWASHER FRIGIDAIRE FFBD2411WW1A
Installed the new part op tested good.
Near Lorain, Ohio 44052
Gabriel P
Job Details:
02/03/2021
RANGE WHIRLPOOL MGR8674AS
"Unit sparks and ignites but immediately turns off will need spark module and ignitor. Customer will not fix unit. AT; ordrng 1 WPW10331686 (Spark module) and 1 WPW10324262 (Spark igniter), used 1 SHIPPING (shipping and handling) from stock"
Near Bedford Heights, Ohio 44146
Jason N
Job Details:
02/03/2021
WASHER MAYTAG MVWX655DW1
"Cc unit not sensing load at beginning of cycleRan diagnostics, found code f8e1 for low/no fill. Found water valves for hot water and cold water turned on. Turned both water valves on. Ran auto test and calibration. All functions passed. Started normal load for customer, water level normal for the unit. Unit is working as designed, op test good."
Near North Royalton, Ohio 44133
David R
Job Details:
02/03/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Replaced parts. Good. Icemaker called for water. Op test ok
Near Solon, Ohio 44139
Corina H
Job Details:
02/03/2021
DISHWASHER KITCHENAID KUDC10FXSS5
"CC that unit is leaking. Started the unit ran for 30 minutes, could not duplicate the leak. Optest ok"
Near Chagrin Falls, Ohio 44022
Joe O
Job Details:
02/03/2021
REFRIGERATOR KITCHENAID KRFC300ESS03
Cc: dent in doorFound dent in left ff door. Needs door; ordrng 1 13107888SQ (dor-fip ss)
Near Brooklyn, Ohio 44144
Corina H
Job Details:
02/03/2021
DRYER WHIRLPOOL WGD4815EW2
CC that the unit is not heating. Unit gas. Plugged unit in igniter turn on. Working as designed. Optest ok.
Near Cleveland, Ohio 44109
Corina H
Job Details:
02/03/2021
DRYER WHIRLPOOL LGA30AW
CC that the unit is not heating. Found the fabric selector on delicates. Turned on the dryer to perm press. Lets dryer run for 30 minutes igniter lights the flame every time. Working as designed. Optest ok.
Near Streetsboro, Ohio 44241
Brian M
Job Details:
02/03/2021
WASHER WHIRLPOOL WTW5100HW0
Cc unit making noise Found actuator arm broken because of clutch not moving freely Needs actuator and cam kit ; ordrng 1 W10913953 (actuator) and 1 W10721967 (drive pulley)
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
02/03/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Cc that the unit stopped working. Check for power at the control only got 24V. Check connection at the bottom of the unit it was loose, corrected issue. Op test ok"
Near Burton, Ohio 44021
Joe O
Job Details:
02/03/2021
REFRIGERATOR FRIGIDAIRE FFHB2750TE8
"Cc: freezing food right side of ff sectionFound temps in ff section at 36 degrees, freezer at 6 degrees. Entered diagnostics. Ff thermistor reading 39 degrees, freezer thermistor reading 1 degree. Within spec. Advised customer to try adjusting temps. Advised customer on loading, and air flow. Op test ok"
Near Amherst, Ohio 44001
Gabriel P
Job Details:
02/03/2021
DISHWASHER MAYTAG MDB9959SKZ0
"Replace pump and control board,opt test ok"
Near East Cleveland, Ohio 44112
Corina H
Job Details:
02/03/2021
WASHER MAYTAG MVWB765FW3
Replaced the agitator.
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
02/03/2021
OTR MICROWAVE WHIRLPOOL WMH31017HS4
Replaced main control. Op test okBrought core for return
Near Bedford, Ohio 44146
Corina H
Job Details:
02/03/2021
DISHWASHER KITCHENAID KDTM404KPS0
"CC that unit is not working properly. Checked the drain pump, clear. Checked wires, good. Optest ok"
Near Mantua, Ohio 44255
Brian M
Job Details:
02/03/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Cc unit was flashing at front UI and lights pulsating and not running then all of sudden it kicked on Found unit to be working normally at this time But from what customer stated it sounds like a power surge and may need control board and UI ; ordrng 1 W11224256 (cntrl-elec) and 1 W11387387 (Ui)
Near Shaker Heights, Ohio 44122
Corina H
Job Details:
02/03/2021
DISHWASHER WHIRLPOOL KDTM404KPS0
CC that dishwasher was not draining. Ran diagnostic. Error code 9.1. Checked drain hose on garbage disposal and found clear. Pulled out dishwasher and found drain hose connection kinked. Moved drain hose so that it was under the dishwasher and would not be kinked when moved back in. Ran a cycle. Dishwasher drained properly. Optest ok.
Near South Euclid, Ohio 44121
Corina H
Job Details:
02/03/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05
"CC that the filter light does not turn off and the ff door swings open. Held the light and ice type in For 3 seconds, light went off. Used shims to raise the unit, to have the doors stay open. Optest ok."
Near Novelty, Ohio 44072
Joe O
Job Details:
02/03/2021
MICROWAVE MAYTAG MMV4205DS
"Cc: blowing fuse, open close doorFound interlock switches welded shut. Needs inter lock switches. Replaced interlock switches and microwave fuse. Tested. Op test ok ; used 1 W11244490 (INTERLOCK SW KIT), and 1 W10138793 (FUSE, MICROWAVE) from stock"
Near Euclid, Ohio 44117
Dan
Job Details:
02/03/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0
"Customer complaint that unit is not washing dishes, ran test cycle found 2-1(stuck key), 4-3(wash motor), and 7-1( no heat) error codes, wash motor did not start, control is send 120vac to wash motor, heater is working, control failed stuck key test, unit needs new control and sump assembly, customer does not want repair ; ordrng 1 W11305297 (Cntrl) and 1 W11087376 (Sump), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, Ohio 44136
Gabriel P
Job Details:
02/03/2021
REFRIGERATOR GE GFE28HMHGES
"Customer complaints that unit some times change warmer temperature on fridge and freezer frequently and never stay at a actual temperature confirm temp was 12 on freezer and 44 fridge when is set on 0 freezer and 34 fridge the temperature are not correct call ge tech line they ask me to check compressor for over heating and if condenser fan running confirm compressor is really hot and condenser fan not running he said that if compressor is over heating and condenser not running it will cause to shut the freezer fan off and that I didnt probably need it the control or freezer fan to be replaced ,but cause compressor is overheating it may be bad he wants me to replace compressor and condenser fan customer does not want to continue with repair and wants part charges return took new parts with me for return ,I simply miss diagnose unit ; saved tckt"
Near Cleveland, Ohio 44108
Dan
Job Details:
02/03/2021
WASHER WHIRLPOOL WFW92HEFW0
"Customer complaint of f9e1 error, confirmed, filter basket is empty, impeller on drain pump is broken, unit needs new drain pump ; ordrng 1 WPW10605427 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
Near Solon, Ohio 44139
Joe O
Job Details:
02/03/2021
DISHWASHER MAYTAG MDB4949SHZ
Installed sump assembly. Ran test cycle. Op test ok
Near Cleveland, Ohio 44102
Joe O
Job Details:
02/03/2021
WASHER WHIRLPOOL CAE2795FQ1
Cc: not spinning out clothes at end of cycleFound error code f2e3(mismatch ui and control) f2e1(stuck key)f3e1(pressure sensor fault) f5e1(lid switch fault). Unit is receiving proper power. Pressure hose is clear. No signs of any cuts or damage. Entered diagnostics. Lid lock is functioning. Needs control; ordrng 1 W11188527 (cntrl-elec)
Near Mentor, Ohio 44060
Jeff M
Job Details:
02/03/2021
COOKTOP ELE JENN-AIR JGD3536BS00
Installed the new part op tested good.
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
02/03/2021
RANGE GE CGS990SET3SS
Could not get oven Control out due to screws in manifolds rusted out Would need screws drilled out and manifolds replaced Customer would like a refund Did not install part ; ordrng 2 WB02K10360 (ckt bracket small)s and 1 WB02K10361 (ckt bracket mdm & lg) and 9 WB01K10110 (screw trilobular)s
Near Willoughby, Ohio 44094
Jeff M
Job Details:
02/03/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM02
I called Whirlpool Tech line I disassembled the evaporator panel with a black light I can see Freon leaking took a picture needs an evaporator in a filter dryer. customer wants to call Whirlpool and discuss the refrigerator with them first.; ordrng 1 W10858281 (Evap) and 1 WPW10143759 (Filter)
Near Cleveland, Ohio 44114
Dan
Job Details:
02/03/2021
OTR MICROWAVE WHIRLPOOL WMH32519HZ5
"Installed new magnetron , op test good"
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
02/03/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM00
"Cc that the unit is not making ice and that the water is cloudy, water has small air bubbles and thats why water looks cloudy. Turned heater on fill tube on ice maker, and then cycle it. Ran diag found E1 not cooling and E5 timed ice making. Check temp found47 * at fresh food section and 17on freezer. Check freezer evap. No frost pattern just a block of ice at the top right corner. Unit will need evaporator,compressor and filter drier. Cust does not want to repair at this time. ; ordrng 1 W11116006 (Evap fresh food section) and 1 WPW10143759 (Drier) and 1 8201675 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, Ohio 44122
Joe O
Job Details:
02/03/2021
REFRIGERATOR KITCHENAID KRFC704FPS00
Installed control and ff evap cover. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok
Near Mayfield Heights, Ohio 44124
Joe O
Job Details:
02/03/2021
REFRIGERATOR MAYTAG MRT118FFFE05
Cc: bent leveling legsFound holes for leveling legs tapped crooked. Adjusted leveling legs. Op test ok
Near Cleveland, Ohio 44102
Dan
Job Details:
02/03/2021
DRYER MAYTAG PYE2300AYW
"Customer complaint that unit is not tumbling, confirmed, found belt snapped,; ordrng 1 341241 (Belt), used 1 SHIPPING (shipping and handling) from stock"
Near Willowick, Ohio 44095
Jeff M
Job Details:
02/03/2021
WASHER MAYTAG MVW7232HW0
Installed the new part op tested good.
Near Rocky River, Ohio 44116
Dan
Job Details:
02/03/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM02
"Customer complaint that unit is not cooling properly temperature at 41 degrees, customer claims there was ice build up on back wall and they unplugged unit, good frost pattern on evaporator, heater tests good, unit needs new control and defrost thermistor ; ordrng 1 W11282569 (Cntrl) and 1 WPW10383615 (Thermistor)"
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
02/03/2021
REFRIGERATOR WHIRLPOOL WRF540CWBM01
Installed icemaker Ran test harvest unit filled ; used 1 SHIPPING (shipping and handling) from stock
Near Parma, Ohio 44130
Marie V
Job Details:
02/03/2021
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
Cc that the door wont close all the way. Found a screw off on the side of the rail. Adjusted it. Op test ok
Near Cleveland, Ohio 44109
Gabriel P
Job Details:
02/03/2021
DRYER MAYTAG VED6505GW0
"Found heating element shorted will need replaced. Customer will not continue with repair. opt test ok. AT; ordrng 1 279838 (Heater), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, Ohio 44128
Dan
Job Details:
02/03/2021
REFRIGERATOR WHIRLPOOL WRS325FDAW02
"Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 69 degrees, nothing is running, unit needs new thermostat ; ordrng 1 WPW10583800 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, Ohio 44133
Marie V
Job Details:
02/03/2021
DISHWASHER WHIRLPOOL KDTM404KPS0
Cc that the unit is not draining. Replaced drain pump. Op test ok
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
02/03/2021
WALL OVEN GE JGSP42SET1SS
"Cc unit not baking Found bake igniter open Needs igniter ; ordrng 1 WB13T10045 (range oven igniter), used 1 SHIPPING (shipping and handling) from stock"
Near Lakewood, Ohio 44107
Dan
Job Details:
02/03/2021
REFRIGERATOR WHIRLPOOL GX5FHTXVY04
"Installed new ice maker , op test good"
Near Perry, Ohio 44081
Jeff M
Job Details:
02/03/2021
DRYER MAYTAG MEDC215EW0
Installed the new part op tested good.
Near Eastlake, Ohio 44095
Joe O
Job Details:
02/03/2021
OTR MICROWAVE WHIRLPOOL WMH31017HW6
"Cc: no soundFound no sound, end tone, key tone. Needs control; ordrng 1 W10892389 (cntrl-elec)"
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
02/03/2021
RANGE GE P2B940SEJ4SS
Installed the new part op tested good.
Near Brecksville, Ohio 44141
David R
Job Details:
02/03/2021
RANGE KITCHENAID KGRA806PSS00
"Replaced part, tested, good. Oven is working and cancelling correctly. Op test ok"
Near Mentor, Ohio 44060
Dan
Job Details:
02/03/2021
DISHWASHER KITCHENAID KUDS30IXBT4
"Customer complaint that unit stops mid cycle sometimes, ran test cycle found 6-6(cold water), 6-2(fill valve electrical problem ), 10-1(dispenser electrical problem ), and 6-4(float switch open) error codes, unit ran test cycle, water filled to normal water level, unit began washing, unit completed test cycle and showed 6-4 error at the end, all components working, unit needs new control, customer does not want repair at this time ; ordrng 1 WPW10380685 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
02/03/2021
RANGE WHIRLPOOL WFE320M0JS0
Found damage on floor before operating unit took picture and video sent to office also couldnt take unit out cause it was hitting a wall but customer said he was going to go with some friends to take out unit but explain him cause there was damage on floor we will not work on unit
Near Beachwood, Ohio 44122
Dan
Job Details:
02/03/2021
WASHER WHIRLPOOL WTW4855HW0
"Customer complaint that unit is not working at all, ran diagnostics found f8e1(long/no fill) error code, valves both open, drain hose is good, ran recalibration cycle, unit is operating as designed"
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
02/03/2021
REFRIGERATOR WHIRLPOOL WRT311FZDB01
Replaced control. Advice cust to allow unit 24hours to reach normal temps. Op test okNo core for return
Near Orwell, Ohio 44076
Brian M
Job Details:
02/03/2021
DRYER AMANA NED4655EW1
Cc timer not advancing Found timer not plugged in Plugged timer in OP Test Ok
Near Madison, Ohio 44057
Joe O
Job Details:
02/03/2021
DISHWASHER WHIRLPOOL MDB7749SBW3
Installed ui. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Near Strongsville, Ohio 44136
David R
Job Details:
02/03/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Replaced all parts. Tested. Good. Op test ok
Near Burton, Ohio 44021
Brian M
Job Details:
02/02/2021
WASHER GE GTW680BSJ4WS
Installed belt ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Eastlake, Ohio 44095
Jeff M
Job Details:
02/02/2021
WASHER AMANA NTW4605EW0
Installed the new part op tested good.
Near Brooklyn, Ohio 44144
Corina H
Job Details:
02/02/2021
REFRIGERATOR WHIRLPOOL WRS325FDAW02
Replaced the thermostat. Optest ok
Near Gates Mills, Ohio 44040
Dan
Job Details:
02/02/2021
DISHWASHER MAYTAG DWU9200BAB
"Customer complaint that glasses come out spotty, started normal wash cycle with upright glasses in racks, glasses filled, incoming water temperature at 90 degrees, advised customer to run the hot water in the sink before starting and to use a rinse aid, unit is operating as designed"
Near Solon, Ohio 44139
Dan
Job Details:
02/02/2021
DISHWASHER KITCHENAID KDPE334GPS0
"Installed new drain pump, op test good"
Near Walton Hills, Ohio 44146
Dan
Job Details:
02/02/2021
REFRIGERATOR KITCHENAID KRMF706ESS01
"Customer complaint that freezer section door is not closing properly, found door not mount correctly, reinstalled door op test good"
Near Elyria, Ohio 44035
Marie V
Job Details:
02/02/2021
REFRIGERATOR WHIRLPOOL WRT541SZDW00
"Replaced parts, advice cust to allow unit 24 hours to reach designated temp , good frost pattern, also condenser is clear.op test ok"
Near Bedford Heights, Ohio 44146
Dan
Job Details:
02/02/2021
DISHWASHER MAYTAG MDB7749SBM3
"Installed new control, user interface, harness, and door handle, op test good"
Near Seven Hills, Ohio 44131
Dan
Job Details:
02/02/2021
REFRIGERATOR WHIRLPOOL KRFC300ESS0
"Customer complaint that unit is freezing food in upper right corner of fresh food section, fresh food section temperature at 42 degrees set to 38 degrees, unit is operating as designed"
Near Mentor, Ohio 44060
Jeff M
Job Details:
02/02/2021
RANGE WHIRLPOOL WFE525S0HZ0
Installed the new part op tested good.
Near Columbia Station, Ohio 44028
Corina H
Job Details:
02/02/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ02
Replaced the RT door. Left hand door did not show up. Customer okay with not replacing it.
Near Parma, Ohio 44129
Gabriel P
Job Details:
02/02/2021
WASHER WHIRLPOOL WTW5000DW3
Found error code foe5 off balance f7e6 motor fault f7e7 motor unable to reach rpm f0e2 over suds ran calibration and auto test and unit was working as designed. Recommended customer to keep loads between 6 to 7 bath towels max and at least 2 tablespoons of detergent. Opt test ok.
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
02/02/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0
"Cc unit door not level, hitting the sideCustomer stated it was fine for months now the door is way off. Found unit quite off level. Installers had propped the front leveling feet on the tile flooring. Right side had slipped back off tile. Pushed unit back to sub-flooring. Leveled unit using leveling feet. Door now centered. Ran op test. Op test good."
Near Middleburg Heights, Ohio 44130
David R
Job Details:
02/02/2021
DISHWASHER GE GDWF160R10SS
"Cc unit is leaking, said a puddle was in front of unit. Turned power back on to unit. Ran normal wash. Took off kick plate. Ran and checked hoses, good. Drain hose and water line no leaks , checked from underneath unit to the garage disposal and good. Checked around the trim and the doors. Good. Checked motor and drain pump, good. Unit has been running for over 35 mins. No leaks. Let customer know, also advised using rinse aid. Op test ok"
Near Eastlake, Ohio 44095
Jeff M
Job Details:
02/02/2021
DRYER WHIRLPOOL CED9160GW1
Installed the new part op tested good.
Near Chardon, Ohio 44024
Jason N
Job Details:
02/02/2021
DRYER WHIRLPOOL WHD560CHW0
Cc unit coils full of lintFound condenser coils packed with lint. Customer is not able to clean these coils due to the design of the unit. Disassembled unit down to condenser housing. Cleaned coils. Reassembled unit. Ran op test. Unit op test good.
Near Painesville, Ohio 44077
Joe O
Job Details:
02/02/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ04
Cc: door swings openCustomer stated once opened so far the door continues to open. Advised customer the door is functioning as designed. Advised customer on how the door cam functions. Op test ok
Near Willoughby, Ohio 44094
Joe O
Job Details:
02/02/2021
WASHER WHIRLPOOL WTW5000DW
Ran auto test and calibration. Could not duplicate leak. No signs of water leak. Op test ok
Near Avon, Ohio 44011
Marie V
Job Details:
02/02/2021
REFRIGERATOR KITCHENAID KRSF705HPS00
Replaced all parts. Op test ok also adjusted water line on unit is was leaking when pulled unit out. Brought core for return
Near Chardon, Ohio 44024
Brian M
Job Details:
02/02/2021
RANGE KENMORE 790.4200361
Installed board ran calibration let unit heat up OP Test Not good Tried to calibrate again still nothing Called and spoke to Frigidaire they said to replace gauges ; ordrng 2 318602800 (gauge)s
Near Lakewood, Ohio 44107
Marie V
Job Details:
02/02/2021
REFRIGERATOR WHIRLPOOL WRF560SEYM05
Cc that the unit does not make ice and cant get water on dispenser. Found reservoir frozen. Defrosted all out. Op test ok; used 2 Wr02x11330 from stock
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
02/02/2021
DISHWASHER WHIRLPOOL WDT750SAKZ0
Replaced fill valve on unit ran a auto test. Opt test ok. AT
Near Cleveland, Ohio 44105
Gabriel P
Job Details:
02/02/2021
DRYER WHIRLPOOL n/a
Arrived at customers driveway and customer came out and was told that they didnt need service. They fix the unit themselves. AT.
Near Seven Hills, Ohio 44131
Corina H
Job Details:
02/02/2021
REFRIGERATOR WHIRLPOOL ET1RHMXKQ00
"CC that there is a clicking noise and the stopped cooling. Checked the compressor with a watt meter 8.38 amps. Used the test 13 amps. Will need a new compressor. ; ordrng 1 W10309988 (Compressor) and 1 W10843121 (Drier), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, Ohio 44122
Jason N
Job Details:
02/02/2021
REFRIGERATOR KITCHENAID KRFC704FPS04
"Cc unit door not sealing.Found Left ff door sitting low. Installed washer shim, lubricated hinge pin. Door closing and sealing properly. Op test good.; used 1 Wp487576 (Washer) from stock"
Near Cleveland, Ohio 44109
Corina H
Job Details:
02/02/2021
STACK W/D WHIRLPOOL WET4024HW0
CC that the unit scraps and shakes. Found the unit not leveled. The bracket was broken. Leveled the unit and removed the bracket. Will need a bracket. ; ordrng 1 W10882148 (Bracket)
Near Eastlake, Ohio 44095
Joe O
Job Details:
02/02/2021
WASHER WHIRLPOOL WTW4816FW2
Cc: only getting hot waterFound hot and cold reversed. Swapped lines. Ran auto test and calibration. Op test ok
Near Berea, Ohio 44017
David R
Job Details:
02/02/2021
DRYER SAMSUNG DV45H7000EW/A2
"Cc unit drum is not moving. Took off top console, belt is good. Checked further found idler pulley and one of the back rollers broken apart. Took pics. Ordering parts; ordrng 1 DC97-16782A (Roller) and 1 DC93-00634A (Idler)"
Near Cleveland, Ohio 44105
Jason N
Job Details:
02/02/2021
REFRIGERATOR WHIRLPOOL n/a
"Cc unit not coolingCustomer stated the panel is not responding, says cooling off. Turned cooling back on via UI panel. Unit fans and compressor started up. Unit starting to cool. Showed customer how to turn cooling back on. Advised customer to allow 24 hrs for unit to return to desired temps."
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
02/02/2021
WASHER WHIRLPOOL WTW8000DW5
"Cc that the unit does not want to turn on. Confirmed, I was able to get diag, didnt get any error codes. Unit will not start any cycle. Check connection on UI and control , everything was in place, also check outlet, good. UI has corrosion. Will order controls; ordrng 1 W11200557 (Control) and 1 W11106749 (Ui)"
Near Avon, Ohio 44011
Corina H
Job Details:
02/02/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 6 oz r134a, unit cooling, pressures good, op test ok"
Near Parma, Ohio 44129
Gabriel P
Job Details:
02/02/2021
DRYER WHIRLPOOL WGD4950HW0
Tested unit for heat issue checked vent for blockage and was flowing air perfectly also disconnected vent hose from back of unit and and verified unit for temperature and was at 210 degrees igniter was glowing and flame turned on and was cycling for 1 minute and 30 sec. After mid cycle ignitor will glow but coils will not release gas to ignite coils will need to be replaced. AT.; ordrng 2 WPW10328463 (Coil)s
Near Highland Heights, Ohio 44143
Jeff M
Job Details:
02/02/2021
DBL WALL OVEN WHIRLPOOL W0D93EC0AS0
I found the in-line fuse by the control board open replaced it with old truck stock unit tested good; used 1 WPW10545255 (Fuse) from stock





