Service History 94

We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willowick, OH 44095
Joe O
Job Details: 07/16/2021
"Cc: no signal soundFound no button selection sound and no cycle sound, no matter what sound level unit is at. Found no stored error codes. Needs uiUi out of stock, office to rescheduleEntitlement shows Customer purchased from Costco, additional year warranty; ordrng 1 W11478526 (Ui)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE00
Near Parma, OH 44129
Corina B
Job Details: 07/16/2021
Replaced the Ff door. Found the Fz door damaged. Took picture. Will need a new door. Office to reschedule ; ordrng 1 LW10668770 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM04
Near Mentor, OH 44060
Joe O
Job Details: 07/16/2021
"Cc: not making iceFound wire broke at base on freezer door. Needs freezer doorCustomer does not want to repair at this time ; ordrng 1 LW10795740 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/16/2021
"Installed new gearcase, cam kit, shield, and hose, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Strongsville, OH 44149
David R
Job Details: 07/16/2021
"Cc unit will lock up and not unlock, sometimes at end of cycle will get lid error even though lid is unlocked. Intermittent. F5E1, F5E3 lid error codes. Tested out in diagnostics, lid is not locking but can hear lid switch trying to activate. Followed tech sheet. Replaced lid switch from t/s. Tested in a normal cycle and diagnostics. Good. Op test ok ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Cleveland, OH 44106
Corina B
Job Details: 07/16/2021
"CC that the unit is leaking from the dispenser, not leaking anymore. Found Service pointer W11481731 to replace the housing. Started a normal cycle and a rinse cycle no leaks. Advised cust to use 1-2 tablespoons of he detergent. ; ordrng 1 W11465532 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW51UC6FS2
Near Bay Village, OH 44140
Marie V
Job Details: 07/16/2021
"Cc that the lights arent working. Couldnt find a problem with it, removed cover and check connection on it. Turned fan on and lights at the same time, is working. Advice cust to monitor and give us a call back if they stop working but right now they are working as designed."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Cleveland, OH 44106
Corina B
Job Details: 07/16/2021
CC that the gaskets are falling off. Confirmed. Used silicone to stabilize the gasket in the ff and fz door. Steamed out the Fz. Opt test ok
We serviced a
KITCHENAID BUILT IN FRIDGE
Model n/a
Near Chagrin Falls, OH 44022
Jason N
Job Details: 07/16/2021
"Cc unit not cooling.Model/serial tag peeled off unit, found documentation stating the specific model. Found unit is warm in both compartments, compressor is running, no frost pattern on evaporator. Unit has a refrigerant leak. Found tag on unit stating unit is charged with R12. Advised customer we do not service R12 systems. Home owner is not at the home at this time, house sitter advised me to call home owner to provide diagnosis. Tried calling homeowner, went straight to vm."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW00
Near Olmsted Falls, OH 44138
David R
Job Details: 07/16/2021
Replaced left door. Tested. Good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/16/2021
"Customer complaint that unit is not working at all, user interface lit right up when touched, started normal wash cycle, unit filled and began washing, repeated several times with same results, unit is operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1831QS5
Near Madison, OH 44057
Jeff M
Job Details: 07/16/2021
The unit will only run for a few seconds and then turn off. Compressor is drawing roughly an amp when its running and then will shut off. I initially thought it was the control board fortunately the customer had a spare fridge I swapped the control board over the unit continue to do the same thing to compressor plugs directly into the control board needs a compressor far too expensive customer will just buy a new one
We serviced a
GE RANGE
Model JGBS22GEV4AD
Near Mentor, OH 44060
Joe O
Job Details: 07/16/2021
"Installed bake igniter. Ran test bake. Op test ok; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ01
Near Westlake, OH 44145
Gabriel P
Job Details: 07/16/2021
"Found freezer evap with only little frost it has a leak call bj senior tech and he agree as well check amp on compressor and it has one amp but is overheating cause of low refrigerant will orders parts listed also unit has second to the fifth year warranty on compressor only ; ordrng 1 W11459354 (Evap) and 1 WPW10143759 (Dryer filter) and 1 WPW10507886 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brook Park, OH 44142
Gabriel P
Job Details: 07/16/2021
"Ran calibration and auto test pass no nocking or thumping sound also customer said about a banging advise him to pause unit wait till latch open then open door re arranged clothes and close door and press start,opt test ok unit working as design"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Parma, OH 44129
Gabriel P
Job Details: 07/16/2021
"Found fuse on breaker shorted not send proper voltage to unit need a electrician,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near North Royalton, OH 44133
Gabriel P
Job Details: 07/16/2021
Found kitchen sink over flooding when unit drain advise customer to get a plumber and clear or unclog pipes cause it could siphon water back to unit but we omh out heater element but showing open is not heat and found error code f7e1 heater ; ordrng 1 WP661566 (Thermal stats) and 1 W10518394 (Heater)
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBS05
Near Highland Heights, OH 44143
Brian M
Job Details: 07/15/2021
Installed hinges on lower door Needs hinges for upper ; ordrng 2 W10639067 (hinge-door)s
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48MFS05
Near Solon, OH 44139
Brian M
Job Details: 07/15/2021
"Cc unit not cooling Found unit to have even frost pattern but evap fan not moving just humming Needs evap fan ; ordrng 1 WP4389155 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18IL6JB3
Near Perry, OH 44081
Joe O
Job Details: 07/15/2021
"Cc: not cooling in ff sectionFound temps in ff section at 69 degrees. Freezer at 3degrees. Found evap completely frosted over, frost build up in freezer. Found ff door not closing or sealing properly. Found ff door gasket ripped. manual entered defrost. Unit pulling 430 watts. Needs ff door gasket and door spacers. Customer does not want to repair at this time.; ordrng 1 241872512 (gasket,door ff) and 2 240311303 (washer)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Lorain, OH 44052
Marie V
Job Details: 07/15/2021
"Cc that the unit starts and then it shows done. Ran diag , no error codes showing at this point,. Replaced shifter that was ordered, ran normal cycle. Canceled and started over again. Good op test ok"
We serviced a
WHIRLPOOL DRYER
Model MDE3706AYW
Near Elyria, OH 44035
Marie V
Job Details: 07/15/2021
"When arrived it was a Samsung dryer, cust said is under warranty not even a year old, explain that we cant service at the moment because Samsung has their own tech for appliances under warra. Gave a number to call and wrote down the model and serial for cust on LBC ."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mentor, OH 44060
Joe O
Job Details: 07/15/2021
"Cc: error codes, not finishing a cycleFound error codes f 6e2(communication error). Needs control and ui; ordrng 1 W11170706 (cntrl-elec) and 1 W11112656 (console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Oberlin, OH 44074
David R
Job Details: 07/15/2021
"Cc icemaker only giving out 1-2 batches a day. Check, icemaker on. Went through diagnostics, would not find home position. Water from dispenser is good flow, ordering icemaker ; ordrng 1 W11284458 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/15/2021
Took pictures of pop, found freezer led shorted replace from t/s opt test ok ; used 1 W10695459 (Led) from stock
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW0
Near Columbia Station, OH 44028
David R
Job Details: 07/15/2021
"F22. Went by tech sheets followed. New lock was already just installed last visit. Tech sheet said for error clear error code, unplug unit, latch good, all connection on latch and control check good. Plugged in no code. Ran a full cycle while here. Good, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Westlake, OH 44145
Corina B
Job Details: 07/15/2021
CC that there is a rattling noise. Found the condenser vibratingused damper pads from surplus t/s. Opt test ok ; used 3 Wp2158826 (Damper) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5560SQ0
Near South Euclid, OH 44121
Jason N
Job Details: 07/15/2021
"Installed all parts. Ran fill/agitate test, then switched over to drain and spin. No leaks, all functions normal. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/15/2021
"Cathay the panel had a dent on it, just want to make sure everything is working properly. Took temps 37* on fresh food section -2* on freezer. Ice maker is working. Took top panel and inspected unit. No unusual noises, All connections are good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Mentor, OH 44060
Joe O
Job Details: 07/15/2021
"Cc: interior lights out, not making iceReplaced freezer led. Lighting returned. Found ice maker error code e5(ice mold thermistor bad). Needs ice maker.; ordrng 1 W11294907 (icemaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Mentor, OH 44060
Joe O
Job Details: 07/15/2021
Found control is the incorrect part. Re ordering controlControl out of stock. Office to reschedule ; ordrng 1 W11450890 (Control)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Middleburg Heights, OH 44130
David R
Job Details: 07/15/2021
Cc unit not working. Found F6E2 miscommunication error code. Ordering control and UI.; ordrng 1 W10861510 (Console) and 1 W11100602 (Control)
We serviced a
KENMORE REFRIGERATOR
Model 106.5112221
Near Solon, OH 44139
Brian M
Job Details: 07/15/2021
Recovered refrigerant Installed compressor and evap using lokring Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near South Euclid, OH 44121
Jason N
Job Details: 07/15/2021
"Cc unit console damaged Customer stated console came damaged, noticed after installation. Customer stated console has a gap around it, not flush with cabinet. Found console leaning slightly forward. Unit framing is slightly bent, console is not damaged. Called wp techline, Retrieved console for return."
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC1
Near Westlake, OH 44145
Corina B
Job Details: 07/15/2021
CC that there is a noise when the dryer rus. Confirmed. Found 3 out of 5 support rollers were replaced. Replaced the support rollers. Talked to HB waived the sc. due to being here in may. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Bay Village, OH 44140
Corina B
Job Details: 07/15/2021
CC that the unit is not spinning the clothes out. Confirmed. Found the shifters arm out of position. Replaced the shifter from t/s. Opt test ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Kent, OH 44240
Brian M
Job Details: 07/15/2021
Complaint of noise Unit was plugged in and running Could not hear any abnormal noises Unit is nice and cold OP Test Ok
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/15/2021
I have replaced everything that will cause ice maker bucket to freeze with and still doing same issue call senior tech corina and she said replace ice maker customer will give it a try; ordrng 1 WR30X28731 (Ice maker)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near North Royalton, OH 44133
David R
Job Details: 07/15/2021
"Cc blinking light on spin. Plugged unit in. Cancelled out cycle, let customer know to hold between 5-10 seconds. Ran diagnostics, no error codes. Ran test cycle and all components working. Ran a calibration on unit. Ran drain and spin cycle. Good. Op test ok."
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW01
Near Geneva, OH 44041
Jeff M
Job Details: 07/15/2021
Installed the new part op tested good. Door
We serviced a
MAYTAG RANGE
Model MET8800FZ01
Near Jefferson, OH 44047
Jeff M
Job Details: 07/15/2021
Installed the new part op tested failed. The relay for the broil failed needs a control ; ordrng 1 W11132199 (Control)
We serviced a
KENMORE DRYER
Model 110.7800201
Near Conneaut, OH 44030
Jeff M
Job Details: 07/15/2021
I found the pulley failed installed the new part unit tested good ; used 1 4392067 (Kit) from stock
We serviced a
CROSLEY DRYER
Model CED7006GW0
Near Conneaut, OH 44030
Jeff M
Job Details: 07/15/2021
Cycling thermostat appears to be not operating correctly after three or four loads consecutively machine will blow the fuse in the fuse box its an intermittent issue an order both timer and cycling thermostat. No eta; ordrng 1 WPW10185982 (Timer) and 1 WP3387134 (Thermostat)
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Shaker Heights, OH 44118
Jason N
Job Details: 07/15/2021
"Cc unit top rack wont stay in place. Customer showed pop.Found unit installed with slight tilt forward. Uninstalled unit, adjusted rear wheels. Reinstalled unit. Leveled. Top rack staying in place. Op test good."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 07/15/2021
"Cc unit not agitating. Ran diagnostics, found code f7e6 for motor fault. Ran auto test, unit not shifting to agitate. Checked under unit. Found shifter arm slipped out of splutch yoke. Per service pointer replace shifter. Replaced shifter using customer supplied pre Id part. Ran auto test, all functions normal. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Shaker Heights, OH 44118
Jason N
Job Details: 07/15/2021
"Cc unit top rack wont stay in place. Customer showed pop.Found unit installed with slight tilt forward. Uninstalled unit, adjusted rear wheels. Reinstalled unit. Leveled. Top rack staying in place. Op test good."
We serviced a
MAYTAG DRYER
Model MDG10CSAAL
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/15/2021
The worse motor I ever replace call tech line to see hoe to connect wire my senior tech could not find intruction sheet but when installed but still not heating office reschedule another I can figure out ; saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ
Near Strongsville, OH 44136
Marie V
Job Details: 07/15/2021
"Cc that the right hand side burner takes too long to light up and oven is not working. Confirmed. all ignitors are sparking. Adjusted ignitor, and tested burner is good. When testing oven you can hear sparking and gas but no flame. Opened bottom drawer and found cooking sheets, removed some of them and tested . Good, tested broil and convection, pass. Op test ok"
We serviced a
IKEA COOKTOP ELE
Model ICI500XB01
Near Cleveland, OH 44113
Corina B
Job Details: 07/15/2021
"CC that there is a fault code f47. Confirmed. Found the thermal fuse, burnt. Will need a new harness. ; ordrng 1 W10651543 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBL0
Near Kingsville, OH 44048
Jeff M
Job Details: 07/15/2021
Re lvl the unit op tested good
We serviced a
GE REFRIGERATOR
Model GFE26GGKBBB
Near Painesville, OH 44077
Dan H
Job Details: 07/15/2021
"Sum never lit up, reordering sum, installed fresh food section evaporator fan; ordrng 1 WR98R882802 (Sum)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF3
Near Painesville, OH 44077
Dan H
Job Details: 07/15/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 56 degrees, freezer section temperature at -12 degrees, evaporator fan is running, compressor and condenser fan are running, found evaporator frozen solid, defrost heater is working, unit needs new control and evaporator defrosted , customer does not want repair at this time ; ordrng 1 242115283 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS01
Near Pepper Pike, OH 44124
Dan H
Job Details: 07/15/2021
"Installed new thermal fuse , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW00
Near Moreland Hills, OH 44022
Dan H
Job Details: 07/15/2021
"Customer complaint of beeping noise and unit is not making ice, no beeping heard, ice bin is full, temperatures are good, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44144
Corina B
Job Details: 07/15/2021
Replaced the valve. Opt test ok
We serviced a
GE REFRIGERATOR
Model TFX26ZPDAWW
Near Shaker Heights, OH 44122
Jason N
Job Details: 07/15/2021
"Cc unit not coolingFound ice buildup in freezer on evaporator cover and evaporator. Checked defrost timer, contacts being made. Ordering defrost heater and bimetal. Cust paid for both jobs on first pvr. ; ordrng 1 WR50X122 (Defrost thermostat) and 1 WR51X10029 (Defrost heater)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Willoughby, OH 44094
Joe O
Job Details: 07/15/2021
"Cc: not making ice, leaking when ice maker is onFound unit has good water flow. Found fill tube frozen and ice maker water line came off fill tube. Cleared fill tube, reconnected water line. Cycled ice maker . Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/15/2021
Installed the new part op tested good. Actuator
We serviced a
KENMORE DRYER
Model 110.975852
Near Shaker Heights, OH 44122
Jason N
Job Details: 07/15/2021
"Cc unit not heating.Found no flame from unit, ignitor not receiving power. Checked all thermals, found thermal fuse open. Unit needs thermal fuse. Replaced using truck stock. Ran dryer op test, good heat, airflow checks good. Op test good. Customer paid for both jobs on this pvr, ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/15/2021
I ordered the incorrect parts. Re-order the for the correct part; ordrng 1 W10899966 (Hose)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Euclid, OH 44123
Joe O
Job Details: 07/15/2021
"Cc: not turning onCustomer stated they ran it and the whole basement was Smokey, then next time it wouldnt start at all. Found terminal block shorted out. Needs power cord and terminal block kit. Inst terminal block kit, and power cord. Ran test cycle. Op test okCust has a plastic accordian style vent hose attached to dryer. Explained the fire hazard associated?with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7HS02
Near Strongsville, OH 44136
Marie V
Job Details: 07/15/2021
"Cc that he will set the time but it does not works. Confirmed, found unit not connected to Wi-Fi , if unit is not connected the time will not be synchronized. Connected with cust. Now is good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Willowick, OH 44095
Joe O
Job Details: 07/15/2021
Cc: frost build up in freezerFound door not seated correctly on left side. Raised door to allow gasket to seal properly. Op test ok
We serviced a
KENMORE RANGE
Model 911.4554091
Near Painesville, OH 44077
Joe O
Job Details: 07/15/2021
"Cc: buzzing noise, oven not workingFound control buzzing. Unit will not light up, or allow selections. Needs clock and fasciaClock is discontinued. ; ordrng 1 WB27K5140 (clock(discontinued)) and 1 WB27K5166 (clock plate)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Painesville, OH 44077
Joe O
Job Details: 07/15/2021
Cc: loud squeaking when opening doorCustomer stated it was on the left side. Unit is not squeaking at the moment. Could not duplicate issue. Op test ok
We serviced a
MAYTAG RANGE
Model WFE540H0AS1
Near Streetsboro, OH 44241
Brian M
Job Details: 07/15/2021
Installed element OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Ravenna, OH 44266
Brian M
Job Details: 07/15/2021
"Customer showed pop took pic Found partial frost pattern on evap Having 29 degrees in freezer 38 in fridge Called whirlpool per Myers (dealers request ) to document findings Will need compressor, evap, drier; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 W11179385 (drier-tube)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKW0
Near Broadview Heights, OH 44147
David R
Job Details: 07/15/2021
"Cc F8E4 error. Replaced with new float switch, tested in diagnostics and working correctly. Found customer does not have the pan installed for the float switch. Water line comes straight from underneath, and will not allow the pan to fit. Let customer know and took pics. Will need a plumber to come and reroute the water line. Pan is needed for proper working of unit and also a safety feature, called techline to document. Considered modification of unit and anything going forward will not be covered until fixed correctly."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Strongsville, OH 44136
Marie V
Job Details: 07/15/2021
"Cc that the unit is not turning on. Plugged in unit, pass. Turned on started a cycle, pass. Turned back off and ran diag. No error code. Tested UI all buttons , they all work. Ran calibration pass. Tested unit multiple times, on and off. Pass. Unit is working as designed. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Cleveland, OH 44105
Jason N
Job Details: 07/15/2021
Installed control board. Steamed out evaporator and installed new evaporator cover. Advised customer allow up to 24 hrs for unit to return to desired temps.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS2
Near Painesville, OH 44077
Jeff M
Job Details: 07/15/2021
Installed the new part op tested good. Harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Strongsville, OH 44136
Marie V
Job Details: 07/15/2021
"Cc that the unit is making loud noises. Ran diag and tested , compressor, condenser fan. Evapo fan. Ice box fan. They are working as designed. No unusual noises found. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model GGG388LXS01
Near Mantua, OH 44255
Brian M
Job Details: 07/15/2021
"Cc unit not baking Found igniter open Needs igniter ; ordrng 1 12400035 (igniter,oven), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2272VES00
Near Shaker Heights, OH 44120
Jason N
Job Details: 07/15/2021
"Cc unit not dispensing water or ice. Customer stated ice will occasionally not dispense, and water dispense is very slow. Tested ice dispense, dispense working normally. No issues with dispense, advised customer if ice melts together occasionally, shake ice container to break up. Tested water dispense, very slow. Customer she just changed filter on unit. Checked pressure in from source, found low pressure from filtering unit under sink. Advised customer to have building maintenance look at filter unit as filter may have to be changed."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Bratenahl, OH 44108
Jason N
Job Details: 07/15/2021
"Cc unit not spinning and draining Customer states during normal cycles, the clothing is coming out wet. Customer will have to ran a drain and spin cycle to extract water from clothing. Ran diagnostics, no codes stored. Ran auto test, all functions normal. Started normal cycle, found spin speed turned off. Advised customer to ensure spin speed turned on and for large loads, if sling out was not successful, to run an additional drain and spin cycle. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Madison, OH 44057
Jeff M
Job Details: 07/15/2021
Installed the new part op tested good. Cam
We serviced a
MAYTAG DRYER
Model MGDB835DW1
Near Parma, OH 44134
Gabriel P
Job Details: 07/15/2021
"Replace blower wheel noise when away,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Seven Hills, OH 44131
Corina B
Job Details: 07/15/2021
CC that the ff she is freezing food. Confirmed. Ff 34* Fz -5*. Found the freezer control set at 5 bars whisk is the coldest setting and the ff section at 2 bars. Set temp to correct setting. Replaced the damper and thermistor. Adjust to wait 24 hrs for correct temperature. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Avon, OH 44011
Gabriel P
Job Details: 07/15/2021
"Replace seal gasket also steam,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Parma, OH 44130
David R
Job Details: 07/15/2021
"Customer had POP. Cc unit leaking gas, had gas company come out. Customer changed and put a new shutoff behind unit per gas company, also put a new line. Gas company said gas was coming from back of unit by shut off and top of unit by burners. Checked burners and could smell a little excess gas lingering, from front two burners. Also found knob broken. Ordering; ordrng 1 WPW10339442 (Knob) and 2 WPW10515455 (LF RF BURNER)s and 2 WPW10515454 (LR CENTER BURNER)s and 1 WPW10515453 (RR burner)"
We serviced a
WHIRLPOOL DRYER
Model WED6120HC0
Near Parma Heights, OH 44130
David R
Job Details: 07/15/2021
Found wires lose on motor connection and found previous belt switch bad. Replaced belt switch and thermal fuse. Tested. Unit is starting up and cycling heat. Put all back together. Tested. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Parma Heights, OH 44130
Corina B
Job Details: 07/15/2021
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.27oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44129
Marie V
Job Details: 07/15/2021
Cc that the unit is not washing clothes. Ran diag found f7e6 motor fault. Ran auto test unit does not agitate. Found shifter off place. Replace shifter from T/S. Calibrated unit. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Elyria, OH 44035
Gabriel P
Job Details: 07/15/2021
Found restriction from vent advise customer to call a vent cleaner.opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Elyria, OH 44035
Gabriel P
Job Details: 07/15/2021
Call whirlpool tech line, he said painted metal can be higher of 152 degrees and glass up to 170 degrees it is below that temp unit is working as designed
We serviced a
N/A N/A
Model KFGU706VSS01
Near Beachwood, OH 44122
Dan H
Job Details: 07/15/2021
"Customer complaint of random beeping noise, confirmed unit needs new control, control is part of cooktop, cooktop is no longer available ; ordrng 1 W10132148 (Cooktop)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0JS1
Near Maple Heights, OH 44137
Dan H
Job Details: 07/15/2021
"Customer complaint that oven is not lighting properly, confirmed , found igniter about a half inch from burner, adjusted igniter to about a quarter inch away from burner, burner lit right up, repeated several times with same results, op test good"
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Bedford Heights, OH 44146
Dan H
Job Details: 07/15/2021
"Customer complaint that unit is leaking, found rubber hose that is the drain stack laying on the floor(see pic), water was leaking out out drain stack after unit drained and shut off, stood drain stack back up, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Garfield Heights, OH 44125
Dan H
Job Details: 07/15/2021
"Customer complaint that burners started arcing on their own, installed new igniter switches, op test good"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5100HC1
Near Garfield Heights, OH 44125
Dan H
Job Details: 07/15/2021
"Customer complaint that unit is not draining, ran diagnostics found f7e6(motor fault), f0e3(overload), and f8e1(long/no fill) error codes, motor spins, cold water is barely entering unit , opened supply valve completely, cold water is entering unit now, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED6120HC0
Near Parma Heights, OH 44130
Dan H
Job Details: 07/15/2021
DR called and said he figured out the problem and didnt need me to come; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Geneva, OH 44041
Joe O
Job Details: 07/15/2021
Cc: not making iceFound ice maker error code e5(mold thermistor bad). Needs ice maker. ; ordrng 1 W11294907 (icemaker)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Avon, OH 44011
Marie V
Job Details: 07/14/2021
"Cc that the unit is not washing properly. Ran diag error code F7E6 motor fault, ran auto test, unit is not agitating. Tilted unit found shifter off place. Replace from T/S. Calibrated unit. Op test okAdvice cust to use 1-2 tablespoons of detergent and that 6-7 bath towels = a full load. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHGXKT00
Near Mentor, OH 44060
Jeff M
Job Details: 07/14/2021
Installed the new part op tested good. Filter housing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Madison, OH 44057
Jeff M
Job Details: 07/14/2021
The freezer door was misaligned allowing humidity to get into the machine I realigned the door unit tested good the frost will dissipate on its own
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Thompson, OH 44086
Joe O
Job Details: 07/14/2021
"Installed auger motor, shaft, and ice bin. Tested. Op test ok"
We serviced a
KITCHENAID RANGE
Model KGCU482VSS1
Near Chagrin Falls, OH 44022
Jason N
Job Details: 07/14/2021
"Cc unit front burner sparks at randomCustomer stated RF burner will randomly spark when trying to light, sometimes it will light right away, sometimes it results in a large flame. Checked burner for spark, found electrode spark is inconsistent. All other burners sparking good. Burner head clean, electrode clean. Unit needs surface ignitor. ; ordrng 1 W10833887 (Surface ignitor)"
We serviced a
GE REFRIGERATOR
Model TBX21DACBRWW
Near Shaker Heights, OH 44118
Jason N
Job Details: 07/14/2021
"Cc unit freezer not cold enough.Customer states freezer doesnt freeze things anymore. Found unit freezer reading 19 degrees. Good airflow. Checked compressor and condenser fan. Compressor very hot, condenser fan working, condenser coils fair. Compressor pulling .4a. Unit has a refrigerant leak. Customer not repairing, estimate only. ; ordrng 1 WR87X10224 (Compressor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Highland Heights, OH 44143
Dan H
Job Details: 07/14/2021
"Customer complaint that unit is not spinning properly, ran diagnostics, found f0e5(off balance) error code, suspension is good, Found gearcase shaft pulled right out of gearcase with agitator, unit needs new gearcase, customer does not want repair at this time ; ordrng 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model DDT595SGJ0WW
Near Chardon, OH 44024
Joe O
Job Details: 07/14/2021
"Cc: beeping, not startingFound unit not sensing door latch. Ohmed out latch from control. Found control not sensing latch. Needs control; ordrng 1 WD21X24901 (Control), used 1 SHIPPING (shipping and handling) from stock"