Local Reviews
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David R.
DRYER GE DPSR610EG5WT "Cc timer not moving, usually puts on cottons more dry. Arrived, put unit on timed dry 60 mins, timed on phone. After 15 mins went from 60 down to mid 40. Timed cycle works good, automatic cycle will not advance. Looked on wiring diagram, PC board controls and signals timer. Ordering board.; ordrng 1 WE04X10102 (elect cont bd)"
Jason N.
REFRIGERATOR KITCHENAID KFCSSEVMS0 "Cc unit does not work at allFound unit nor cooling in either compartment, compressor is not running, can hear start relay clicking. Checked compressor pins, 7.5-10 ohms, checked good. Replaced start relay using truck stock. Compressor started, unit is now cooling. Advised customer to allow 24-36 hrs for unit to return to desired temps before restocking.; used 1 8201786 (STARTER) from stock"
Dan H.
DISHWASHER WHIRLPOOL MDB7609AWS1 "Customer complaint that unit is leaking, started normal wash cycle, found soap dispenser door broken, unit needs new soap dispenser, door seals are good, found lots of soap build up on sides and door, advised customer that they should run a clean cycle in dishwasher and to run hot water in sink before using, customer does not want repair; ordrng 1 WPW10199696 (dispenser), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
DRYER WHIRLPOOL LDG9606AAE "Customer complaint of grinding noise, confirmed, found blower wheel stripped, unit needs new blower wheel; ordrng 1 Y303836 (blower wheel), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit not draining and burning smellFound bottom of unit full of water, drained out. Pulled drain pump, some small bits of debris. Replaced using truck stock. Ran wash test then cancel drain. Op test good.; used 1 cW10876537 (PUMP-DRAIN) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL ABB2224DEW "Cc unit not coolingCustomer stated the ff section stopped cooling, noticed frost building up in freezer section. They used a hair dryer to thaw everything out, cooling went back to normal. Ran diagnostics tests, force defrost, damper and thermistors all checked good. Replaced jazz board using truck stock anyway due to issue with defrost problems using these board. Programmed to 01, op test good.; used 1 WPW10503278 (CNTRL-ELEC) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced icemaker ran test harvest OP TEST OK
Joe O.
RANGE WHIRLPOOL WFG505M0BW2 Cc: not heating properlyFound no stored error codes. Igniter pulling 3.5 amps. Found gas shut off on regulator missing. Needs regulator.; ordrng 1 W11346659 (REGULATOR)
Corina B.
DRYER MAYTAG MEDB765FW0 Replaced the housing to the lint screen and the moisture sensor. Optest ok.
Corey L.
REFRIGERATOR WHIRLPOOL WRF560SMYW05 "Customer complaint I’m stops making ice then the arm needs flipped down but here is noting there doing that, advised there is no mechanical action for bail arm to move this is done by the customer, customer states this has been goin on for a while and there is a problem with the ice maker, quoted for ice maker but advised the problem will remain; used 1 4317943 (ICEMAKER) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Cc of no ice production Found fill tube iced up Cleared ice build up Ran test harvest OP TEST OK
Jeff M.
WASHER MAYTAG MVWX655DW2 The unit had a long fill no fill code. I cleared the code recalibrated the unit op tested good
Arthur V.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced fan motor and blade. Op test good. No vibration when unit starts. Op test good
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ Found temp on fridge 38 degrees and it was set on recommend it setting also found freezer temp on 3 and 8 degrees and was set at recommended as well refrigerator is cooling
Gabriel P.
WASHER MAYTAG MVWB835DW4 "Found water leaking through the main valve where water line hose connected re tighten,opt test ok"
Gabriel P.
REFRIGERATOR KITCHENAID KSCS23INSS00 found copper line in back of fridge rattling advise customer of replacing a pressure regulator also customer said when she take filter out and put back in noise go away for two days but come back also advise customer that it could be a filter housing as well call whirlpool tech line spoke to kathy she said to run it without a filter if rattling noise don’t come back to replace a filter housing if it does come back it will need a pressure regulator told her to monitor it without a filter and also customer will call and let us know if noise will come back.
Corina B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced the led control. Optest ng. Found the shelving lights are flickering. Removed one shelf at a time, still flickering. Unplugged the deli control, still flickering. 12 dc volts then drops to 0 dc volts. Called t/l Leon checked the p2-1 p2-2 1 13 dc volts to 0 dc volts checked the main power 13 dc volts. Called RA turned power off to the unit lights quit flickering. Will need a new evap fan. Brought core back for return ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11087438 (motor-evap) and 1 W11249952 (motor-evap)"
Brian M.
DRYER WHIRLPOOL WED4815EW1 Cc wires burnt Found unit not properly wired and red wire arched out against terminal block cover Replaced power wire from truck stock OP TEST OK Took other power cord with me ; used 1 PT600L (4 PRONG DRYER CORD) from stock
Jeff M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 The freezer bin has damage to it looks like someone ran a knife through it. And the shelf for the left door is missing; ordrng 1 WPW10293682 (bin-freezr) and 1 WPW10323808 (bin-cntlvr)
Corey L.
RANGE WHIRLPOOL WFE505W0JZ0 "Customer complaint handle on range scratched, confirmed, replaced with handle sent, op test good"
Brian M.
WALL OVEN JENN-AIR JJW2730DS00 Cc of errorsFound error code for stuck key Power cycling does not clear it Needs UI board Spoke to BJ to verify warranty info on a control board according to service bench UI Board has warranty until 12-14-20; ordrng 1 W11236888 (console)
David R.
RANGE KITCHENAID KODE500ESS04 Replaced part. Good. Op test ok
Brian M.
DISHWASHER KITCHENAID KDTM404ESS0 Cc unit made a ton of grinding noise then stopped washing Found sump getting power but not running Needs sump assembly also needs upper spray arm due to debris inside and can’t get clean ; ordrng 1 W10861526 (pump&motor) and 1 WPW10448645 (spray arm)
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint that bail arm does not drop down on its own, confirmed, unit needs new ice maker, installed new ice maker , op test good ; used 1 4317943 (ICEMAKER) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cc: not cooling properlyFound temps in ff section at 55 degrees and freezer at 31 degrees. Found rear wall of freezer completely frosted over. Entered diagnostics, placed in manual defrost. Unit defrosting. Steamed evaporator. Needs control and ui; ordrng 1 W11174836 (cntrl-elec) and 1 W11214887 (cntrl-elec)"
Joe O.
WASHER AMANA NTW4516FW2 Installed motor. Ran auto test and calibration. Op test ok
Corey L.
REFRIGERATOR KITCHENAID KSBS25IVBL00 "Customer complaint fridge not working, confirmed both sections room temp, customer stated they had another company come out and say inverter needed replaced brought one and then said connections were not right, connections were correct, connected to compressor zero amp at compressor, unit not sending power to inverter, control could be heard playing a faded beep every 30-60 seconds, unit needs new control board, ordering kit following sp W10823379B; ordrng 1 W10823804 (cntrl-elec), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Arthur V.
WASHER WHIRLPOOL WTW8040DW4 Replaced water valve ran a service diagnostics cycle. Op test good
Corina B.
DRYER WHIRLPOOL WED7500GW0 Replaced the door and the hinges. Optest ok.
David R.
WASHER WHIRLPOOL WTW5000DW3 Replaced part. Ran diagnostics and cleared codes. Tested. Op test ok
Joe O.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Installed control. Op test ok
Joe O.
WASHER WHIRLPOOL WTW5000DW2 "Cc: intermittently not draining properly, getting stuck in spin cycleFound no stored error codes. Ran auto test. Found drain sitting touching the bottom of the sink and in standing water when draining. Advised customer about drain. ran calibration. Ran normal cycle. Unit functioning as designed.Op test ok"
Jeff M.
RANGE WHIRLPOOL WFG320M0BS3 Igniter switch failed needs the new harness; ordrng 1 WPW10548355 (harns-wire)
Brian M.
REFRIGERATOR WHIRLPOOL WRS571CIHB01 Installed icemaker Ran test harvest OP TEST OK Customer does not have proper water flow to fridge Advised to have line replaced and connected to a different source
Arthur V.
WASHER AMANA NFW5800HW2 cycled unit all functions working as designed. Unit not making any unusual noises. Op test good Ran thru diagnostics no errors.
David R.
REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Cc no ice again. Icemaker was cycling, no water going into icemaker. Checked resistance on valve, good. Took off from house and hardly any water coming from water line from house. Advised plumber to come check out and check line. Unit is good. Op test ok."
Joe O.
REFRIGERATOR WHIRLPOOL WRB322DMHV01 Installed button. Op test ok
Corina B.
OTR MICROWAVE WHIRLPOOL WMHA9019HZ1 "Cust showed pop, sent pic. CC that an hour glass is on the main control and the time will switch the military time. Unplugged unit the hourglass stayed on. Will need a new ui and control. ; ordrng 1 W11158312 (cntrl-elec) and 1 W11186019 (door/mw)"
Arthur V.
REFRIGERATOR FRIGIDAIRE FFHS2611LB Customer complaint of a humming noise coming from fridge. Sound like its coming from back corner. Unit cycled on no unusual noises. Customer stated since she called in noise has dissipated. Unit op test good. No noises detected.
Jason N.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed evap fan harness. Op test good.
David R.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Replaced parts. Tested. Good. Op test ok
Corey L.
WASHER MAYTAG MVWX655DW1 "Customer complaint some softener and water stays in dispenser so it cant be getting on clothes, dispenser was clean of softener, valve tests good, ports clear in dispenser housing, advised customer some water will remain in the dispenser, to use no more than 2 tbsp with warmer water with the fabric softener option selected, unit is operating as designed, gave 800# for cs"
Brian M.
WASHER MAYTAG MVWC465HW2 Cc unit leaking Ran several test Could not duplicate a leak but I leveled unit Ran auto test and calibration OP TEST OK
Arthur V.
WASHER MAYTAG MHW5630HW0 Found bellows with a hole. Needs bellows. Also water valves clogged and needs replaced AV ONLY ; ordrng 1 W11314648 (bellow) and 1 W11316255 (valve) and 1 W11316256 (valve)
Dan H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint that unit is not making ice or dispensing water, confirmed, found water filter clogged, installed new water filter from customer stock, op test good"
Dan H.
REFRIGERATOR MAYTAG MRT118FZEM00 "Customer complaint that unit is not cooling, fresh food section temperature at 59 degrees, freezer section temperature at 2 degrees, condenser fan and compressor are running, evaporator fan is not running, evaporator fan is receiving 120vac, installed new evaporator fan motor, op test good ; used 1 WP2315539 (MOTOR-EVAP) from stock"
Dan H.
RANGE AMANA ACR4303MFB1 "Found terminal block burned, installed new terminal block and cord, op test good ; used 1 8171385RC (3 PRONG RANGE CORD), 1 WP3400029XXX (XXX DO NOT RESTOCK XXX), and 1 WPW10245259XXX (XXX DO NOT RESTOCK XXX) from stock"
Jeff M.
WASHER MAYTAG MVWX655DW0 It was a bobby pin in the pump
Corey L.
WALL OVEN FRIGIDAIRE FGB24L2ASA "Replaced control, op test good"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 I move the fridge out a quarter of an inch now the door can properly open up all the way. And I tighten the handle
Corina B.
DRYER WHIRLPOOL WED8700EC0 Replaced the WiFi module. Optest ok
Jason N.
REFRIGERATOR JENN-AIR JFC2290VEP8 "Installed ice maker, ran manual cycle test, indexed and filled mold with water. Op test good. Installed Rh ff door gasket. Checked for good seal."
Dan H.
REFRIGERATOR KITCHENAID KRFC704FPS01 "Installed new valve, op test good"
Brian M.
WASHER WHIRLPOOL MVWC565FW Cc of shaking and noises Ran test with load of towels All normal sounds and vibration are normal
Jason N.
REFRIGERATOR GE GFE28HMHCES "Cc unit ff not warm, thinks it’s the evap fanFound some frost buildup behind crisper drawers, no airflow from vent. Pulled evap cover. Confirmed fan not moving, checked voltage to fan, 12.1v dc on, 4.5v and 4.3v signals. Unit needs evap fan motor. Customer not repairing at this time, estimate only."
Corina B.
DRYER WHIRLPOOL WGD94HEXW0 CC that there is a noise. Found the idler pulley is worn. Replaced the repair kit from t/s. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok; used 1 4392067 (DRYER REPAIR KIT 4783) from stock
Gabriel P.
WASHER MAYTAG MVWC565FW1 "Found pillow case underneath agitator correct issue ran auto test and calibration,pass also ran rinse and spin with 4 beach towels pass also no error,opt test ok"
David R.
WASHER CROSLEY VAW3584GW1 Cc agitator part not on. Both units were delivered the same way. Agitator screw was underneath agitator. Corrected. Unit is good. Op test ok
Jeff M.
DISHWASHER WHIRLPOOL WDF320PADW3 Friction sleeves were broken Installed new part unit op tested good ; used 2 WP8268961 (SLEEVE FRICTION) from stock
Joe O.
WASHER GE GTWN7450H1WW Cc: turns on but won’t do anything elseEntered diagnostics tested all components. Found error code 06(detergent dispenser not working properly). All components working. Cycled power to control. Ran drain and spin. Ran normal cycle. Unit functioning as designed. Op test ok
David R.
REFRIGERATOR WHIRLPOOL ED25RQXYW02 "Cc not getting ice. Looked at icemaker, found water line frozen. Looked at back and weeping water valve. Pressure to dispenser checked slow. Advised of quarter turn valve being installed by plumber. Do not order parts.; ordrng 1 4318046 (water valve dual), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
RANGE WHIRLPOOL WFE540H0ES1 "Installed listed parts. Tested burners, and elements. Op test ok"
Jeff M.
DRYER GE GTDP220GF4WW Installed new part unit op tested good
Corey L.
WASHER WHIRLPOOL WTW8040DW4 "Customer complaint washer not working, found f0e4, hot cold reversed, blue hose connected to hot valve supply and red to cold supply valve not noticed, customer corrected, op test good"
David R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived and customers daughter here. She said customer had unplugged unit and let it sit for however long, a day or so, let all ice/frost go away and plugged back in. Cannot get an accurate diagnostics because as far as today goes, everything is working correctly. Temp in FF 37-39*, Fz is -1*. Icemaker is good and heard icemaker release ice and call for water. All components are working correctly. Op test ok"
Joe O.
DRYER MAYTAG MEDB765FW0 "Cc: dryer sheets getting stuck in lint screen coverFound housing for lint screen loose and had a gap. Removed the housing, removed debris. Tightened housing. Op test ok"
Gabriel P.
WASHER MAYTAG MHW3505FW1 "Replace hose a,the ran towels on rinse and spin,opt test ok"
Gabriel P.
OTR MICROWAVE WHIRLPOOL WMH53521HZ4 "Replace thermal fuse and shorted as soon as I plug in mw so replace interlocks them put new thermal fuse and found second one defective going to have to order new fuse open another new was open it was defective ; ordrng 1 W10138793 (fuse), used 2 W10138793 (FUSE, MICROWAVE), and 1 W11244490 (INTERLOCK SW KIT) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 There was no water despensing disconnect water line on top to clear any ice or air out connect back up water started to come out also customer said that some times light go out explain to them that cause is working I won’t be able to duplicate issue but if is doing it intermittently then you are looking at a led board;
Gabriel P.
RANGE WHIRLPOOL GMC305PDB6 "Replace new control, test ok"
Joe O.
DRYER MAYTAG MEDB835DC4 Cc: unit making rubbing noiseFound debris in blower housing. Removed debris. Op test ok
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Found ice stuck on shoot clear out water temp is ok it will not get any more colder is good cycle icemaker and harvest also fill test pass,opt test ok also dispenser ice work"
Joe O.
WASHER MAYTAG MVWB766FW1 Cc: leaking from dispenserInstalled water valve. Ran auto test and calibration. Op test ok
Gabriel P.
DRYER ROPER RED4516FW Found clip inside dryer re install back in opt test ok
Joe O.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Cc: vibration noiseCustomer states over the last couple days the unit has been quiet. Checked fans and compressor compartment. Could not duplicate the cause of the noise, or the noise itself. Op test ok"
Joe O.
DRYER FRIGIDAIRE AEQ8000FG0 Cc: squeakingFound bearings squeaking. Needs dryer repair kit; ordrng 1 5304457724 (dryer preventive m6445)
Gabriel P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found no damage on heating element replace float switch ran auto test opt test ok heating element heat up to 130 degrees on auto test
Joe O.
DRYER AMANA NED4655EW1 Cc: long dry timesCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard. Ran test cycle. Unit functioning as designed. Op test ok
Arthur V.
REFRIGERATOR KITCHENAID KRFC704FPS01 Called techline talked to TJ. Explained issue ran diagnostics. He went to his lead Avg temp fresh food was 35 F. In freezer 2deg F. In ice box room 23 deg. Should be 13 or less. I was told if connections are good then change out Triton control (bd on front of door ). X part part. ; ordrng 1 W11330487 (panel-ui)
Joe O.
WALL OVEN KITCHENAID KEBS207SSS04 Installed inner door glass. Op test ok
Arthur V.
WASHER GE GHWN5250D0WS Upon arrival unit not starting. Ran diagnostics getting 5 error codes. Found cold and hot water fill lines switched. Called techline and was told switched water lines could cause issue especially thermister errors which could cause washer to shut down. Advised to have customer cycle unit after water fill lines are switched. If problem reoccurs unit will need a control. Unit started and filled and started agitating. Unit op test good. Customer to monitor.
Dan H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890087, 1 W10890099, 1 W10890115, 1 W10890126, 2 W10890131, and 1 WPW10143759 (DRIER) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed valve on copper water line Customer to monitor ice production. Left leak mat for customer
Arthur V.
RANGE KITCHENAID KFEG500EBS3 Replaced parts listed. Op test good. Customer accepted door before installed
Corina B.
WASHER WHIRLPOOL WTW5800BW0 "Cc that it makes a loud grinding noise in the spin cycle. Ran diagnostics found f5e1 LID SWITCH FAULT –f5e3 LID UP, LID UNLOCK FAULT, F3e1 PRESSURE SYSTEM FAULT, f7e1BASKET SPEED FAULT. Checked water valves good. Lid lock good. Draining good. Put into a low and high speed spin. Good. Put into a heavy agitate. Good. Ran calibration. Put a load of towels in on a rinse and spin. Good. Optest ok. ; used 1 SENIORDISCOUNT (senior discount) from stock"
Corina B.
WASHER MAYTAG MVWB765FC3 "Cust showed pop, sent pic.Cc that the unit makes a clunking sound on the agitate cycle. Ran diagnostics found error code f2e1 stuck key. Cleared error codes. Ran calibration. Found a nickel in between the agitator and basket. Started a cycle. Working as designed. Optest ok."
Jeff M.
OTR MICROWAVE WHIRLPOOL WMH31017FS0 "Needs new interlock switch his estimate only; ordrng 1 W11244494 (interlock), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
REFRIGERATOR AMANA AFI2539ERM00 "Cc unit not making ice Ran ice maker harvest test, would not harvest. Replaced ice maker using truck stock. Ran manual test,, ice maker indexed and filled with water. Op test good.; used 1 W10882923 (ICE MAKER ASSY) from stock"
Corey L.
WASHER MAYTAG MVWC6ESWW1 "Customer complaint motor not working, confirmed unit not spinning or agitating, found wire ripped from space connector at capacitor, installed new spade connector, op test good"
Jeff M.
DRYER MAYTAG MEDX655DW1 The outlet for the machine has malfunctioned customer needs an electrician
Corey L.
REFRIGERATOR WHIRLPOOL ASD2625KES "Customer complaint freezer defrosts popsicles then refreezes them, temps were 1 frz and 37 ff, found ice build up on left side of evap as if the whole evap frozen solid then defrosted 3/4 of evap, ordering defrost thermostat, ; ordrng 1 WP67004757 (thermostat)"
Corey L.
REFRIGERATOR KITCHENAID KRSC703HBS00 "Customer complaint left door keeps hitting when closing at ice maker section, confirmed, shield over I’m installed to the left, adjusted, adjusted door hinge over to prevent rubbing, op test good"
Corey L.
WASHER MAYTAG MVWB765FC1 "Customer complaint washer not working, found f6e2 fault, replaced control and ui sent, found several dimes and twice as many pennies in washer, removed, calibrated, op test good"
Jeff M.
DRYER WHIRLPOOL MDE5500AYW There was a sock in the blower
Jeff M.
WASHER WHIRLPOOL LBR5133AW0 Installed new part unit op tested good
Jason N.
DISHWASHER WHIRLPOOL MDB9150AWB "Installed door gasket and vent gasket. Door latch not holding door closed. Found latch broken, unit needs door latch assembly.; ordrng 1 WP99002292 (latch)"
Dan H.
WASHER WHIRLPOOL WTW5000DW1 Tub has not been delivered; saved tckt
Brian M.
WASHER MAYTAG MVWB865GC0 Cc of noise when washing sometimes Found noise to be coming from clutch when in gauging Sound is normal Explained to customer what what happening when That sound happens Ran auto test and calibration OP TEST OK
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Replaced parts, tested. Steamed out gasket. Leave closed for half and hour in order for gasket to conform to cabinet correctly. Added to liner, silicone. Op test ok"
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc that the icemaker is not dispensing ice. Found the door Boeing inward. Used shim from truck stock to press door switch. Will need a door. ; ordrng 1 W11104477 (dor-fip), used 1 WP2177331 (DOOR SPACER) from stock"
Corina B.
RANGE JENN-AIR JGRP436HL00 "CC that it takes to long to heat. When turning the bake on the flame will lite half of the burner then turn off. Took the flame spreader off still half lite, but stayed on. Will need a spark board, igniter, regulator and valve. ; ordrng 1 W10878504 (burnr-oven) and 1 W11193822 (regulator) and 1 W11355922 (IGNITER ) and 1 WPW10511278 (module-spk)"
Brian M.
REFRIGERATOR WHIRLPOOL WRF989SDAW00 Recovered refrigerant Installed evap and drier Ran 28inch vac for 20 min Recharged with 5.5oz of r134a Ran test 4 verified good frost pattern on both evaps OP TEST OK Advised to let cool for 48 hours
Corey L.
DISHWASHER KITCHENAID KDTE104DSS0 "Customer complaint dishwasher not working, confirmed, found wash motor failed, quoted to replace, ok, while replacing noticed extremely excessive amounts of grease and debris on filter, customer tried cleaning while tech there they did not know it came out to clean, unable to clean grease is black and spreads, customer wants new screen also, found no drain loop under sink, installed loop, op test good, ordering filter **CUSTOMER TO INSTALL; ordrng 1 W10872845 (filter), used 1 SHIPPING (shipping and handling), and 1 WPW10605057 (PUMP AND MOTOR ASSY ) from stock"
Jason N.
WASHER WHIRLPOOL WTW5000DW2 "Cc unit not draining all the wayCustomer will send pop to service@fredsappliance.comRan diagnostics, found code f0e2 for oversuds. Ran auto test and calibration. All functions normal. Ran wash test w/3 large towels, then spin and drain. Unit operating as designed at this time. Wash basin next to unit used for drain tube, slow draining. Advised customer to ensure basin is not filling up to the end of drain hose, which will cause unit to retain water."
Arthur V.
REFRIGERATOR WHIRLPOOL WRF560SMYM04 Replaced parts listed. Customer to monitor. Op test good
Dan H.
REFRIGERATOR WHIRLPOOL W9RXXMFWQ00 "Customer complaint that unit stops cooling sometimes, customer said he “fonzy” taps the thermostat and unit starts, unit needs new thermostat ; ordrng 1 WP2200859 (thermostat), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is dead, lights on when tech arrived, customer started unit, unit started, ran diagnostics found f7e6(shifter fault) error code, motor runs, unit shifts from agitate to spin and back, unable to duplicate the problem , unit is operating as designed"
Jeff M.
REFRIGERATOR WHIRLPOOL WRT314TFDW The unit was not plugged in. Explain to him unfortunately we cannot properly diagnose a refrigerator if it’s not plugged in for at least 24 hours;
Jason N.
RANGE MAYTAG MER6600FZ2 "Cc oven not workingActual complaint is the unit itself is not working, no power to unit. Checked power in to unit, good at 244v, found terminal block and black hot wires burnt. Replaced using truck stock terminal block and harness. Power cord still useable. Ran bake test, op test good.; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
Jeff M.
MICROWAVE WHIRLPOOL GH5184XPQ5 "Part is discontinued. Fan motor is making a very loud noise. Needs to be replaced. ; ordrng 1 W10114253 (motor,fan asm)"
Corina B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Repaired liner. Optest ok
Corina B.
REFRIGERATOR WHIRLPOOL WRS322FDAW00 "CC that the ice maker is not cycle. Jump the ice maker cycled but was getting stuck. Will need a new ice maker. ; ordrng 1 WPW10300022 (icemaker 15346), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint dishwasher leaking lightly from vent on control area, confirmed evidence of water dripping from right part of vent on console, console not cracked, gasket on vent is not damaged, found unit leaning forward slightly, this can cause random leaking from splashing load depending, adjusted feet to level, started 1hr wash no leaking observed with empty load, op test good"
Jason N.
DISHWASHER MAYTAG MDB8989SHZ0 Installed main control. Ran wash test. Op test good.
Corina B.
WASHER ROPER RTW4516FW2 Replaced basket and tub ring. Ran a calibration. Optest ok.
Corina B.
WASHER MAYTAG MVWC555DW0 "Cc that the unit will not go into a spin cycle. Found the hub is worn. Tried the take the washplate off, will not come off. Used silicone wd40 a belt took tub ring off. Will need a wash plate and hub."
Dan H.
REFRIGERATOR KITCHENAID KBFN406ESS01 "Installed new shim kit, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRS325FDAM01 "Customer complaint that lights flicker, lights are not flickering, all leds are lit, unit likely needs new led module, customer does not want repair ; ordrng 1 WPW10515058 (light), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
WALL OVEN JENN-AIR JJW2827DS01 Replace console it was on a tight spot but got it in preheated both ovens to 350 and waited 10 minutes on both to check proper temp upper was 357 pass lower was 352 pass opt test ok
Jason N.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cc unit lights not workingConfirmed some lights in ff as well as freezer light not working. Replaced freezer light module. Illumination restored. Op test good. Retrieved control for return.
Jason N.
WASHER WHIRLPOOL GHW9100LW1 "Cc unit making noiseFound spin basket very loose, feels like spider arms have broken away from basket. Advised customer that this will be a very expensive fix with parts and labor, advised he may want to look for a new washer at this point. Customer not repairing,"
Jason N.
DISHWASHER MAYTAG MDB8959SFZ4 "Installed pump/motor, and spray arms. Ran wash test then cancel drain. Op test good. Advised customer to ensure to minimize food left on dish ware, to prevent future issues with clogged spray arms."
Jason N.
WASHER WHIRLPOOL WTW5000DW2 "Cc unit not spinning, water left in clothesCustomer states it will work on all settings except normal. Ran diagnostics, found code f9e1 for long drain. Customer has drain line running straight up into the main hose drain pipe along the wall. Ran auto cycle, Unit not able to pump out quick enough, causing cycles to end prematurely when running larger loads/cycles. Advised customer on how to modify drain line. Unit operating as designed."
David R.
DISHWASHER MAYTAG MDB8959SBS2 Replaced parts. Tested. Op test ok
David R.
WASHER MAYTAG MVWB765FW3 Replaced part. Saw all the grease from gears when taking it all apart. Wiped clean. Tested diagnostics step 51/52. Op test ok
David R.
RANGE KITCHENAID KSEG700ESS3 Replaced part. Tested. Op test ok.
Dan H.
RANGE WHIRLPOOL WFG231LVS1 "Customer complaint of foam strip falling off of inside of door, confirmed, unit needs new foam tape seal, customer does not want repair ; ordrng 1 W10221597 (tape), used 1 SHIPPING (shipping and handling) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Cc unit Fz not freezing, noise, no ice, unit turns off by itself every 10 mins and then turns back on after about 5 seconds. Found evap cover in FZ covered with ice/frost. Fan not running. Heater checks good. Also noise coming from damper. Checked power to outlook, good. Will need FZ motor evap, damper and main control boardW10581605 main control NLA.- WPW10514110 motor evap with harness, WPW10248595 damper control"
Brian M.
DRYER WHIRLPOOL WED4815EW1 Ran entitlement unit is within 1 year warranty Cc of no heat Found vent to be packed with lent Removed vent ran test cycle unit heated just fine Advised on having vent cleaned out
Brian M.
OTR MICROWAVE WHIRLPOOL WMH31017HW2 Installed motor and support Ran test cycle OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Complaint of noisy operations Plugged unit in and listened for any abnormal noises I could not hear or duplicate any abnormal noises Advised to let cool for 24 hours then sell
Dan H.
REFRIGERATOR AMANA ART318FFDW06 "Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 67 degrees, evaporator fan is running , condenser fan is running, compressor is making very loud buzzing noise, unit needs new compressor ; ordrng 1 W11135151 (compressor )"
David R.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replaced parts. Give 24 hours to return to normal temps. Op test ok.
David R.
DRYER MAYTAG MEDX655DW1 Cc unit was not starting. Start button was not seated correctly. Corrected. Op test ok
Brian M.
DRYER WHIRLPOOL WED4815EW1 Cc of unit not drying well Found unit to be getting warm but not hot like it should Removed vent and unit started to get better heat Advised on getting venting looked at and cleaned out OP TEST OK
Brian M.
DRYER MAYTAG MDE7658BYW Cc unit not starting againFound thermal fuse blown Replaced using truck stock Ran test cycle OP TEST OK Advised on getting vent checked and cleaned ; used 1 3392519 (
Corey L.
DRYER MAYTAG MEDB835DW3 "Customer complaint dryer not working, confirmed unit selections not working, power to unit is correct, power at control is correct, power to ui is 5vdc, reconnected unit operating as normal, loose connection from unit not level and teetering on 2 feet, adjusted feet to level, called wpl tl, suggested if problem returns it’s in the ui and to replace, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, took part for return"
Brian M.
MICROWAVE WHIRLPOOL WOC75EC0HS01 Installed UI and control Ran test bake OP TEST OK
Jeff M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Inlet valve is not opening all the way customer has well water. the pump has a gauge on it with the system primed Max is at 60 pounds of pressure needs a new water valve. The valve is only allowing water to trickle in not enough to fill in the allowed amount of time; ordrng 1 W10327249 (water inlet valve)
Corina B.
DRYER MAYTAG MEDE500VW0 "Replaced the control. Brought the core back for return. Ran air dry and high heat, cycled properly. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock"
Dan H.
RANGE FRIGIDAIRE FFEF3018LWG "Installed new cooktop, op test good"
Joe O.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Cc: ff section not going lower then 48 degreesFound freezer temps at -1 and ff section at 51 degrees. Found return air vent blocked by the insulation foam. Cleared foam. Unit cooling. Advised customer to allow 24 hrs for temps to adjust. Op test ok
Brian M.
DISHWASHER GE GDF520PGJ0WW Cc unit not filling Or washing Ran manual test on valve valve is getting power but not letting water in Ran manual pump test unit is getting power put not running Also found door seal ripped Need main pump and water valve and seal replaced
Jeff M.
RANGE WHIRLPOOL WFG320M0BS0 Igniter was weak and replaced it with truck stock unit tested good; used 1 12400035 (IGNITER) from stock
David R.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Replaced part, tested. Op test ok"
Dan H.
WASHER ROPER RAS7133PQ0 "Installed new gear case, brake, and clutch, op test good"
Dan H.
COOKTOP ELE JENN-AIR JED4430WB01 "Installed new cooktop, op test good"
Brian M.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Cc of no cool Removed evap cover found no frost pattern Found .5 amp draw Needs sealed system work Unit is the new kind that requires lock ring repair tech has aluminum heat exchanger Will need evap and drier Do not order parts customer has to contact bloom brothers
Jeff M.
RANGE WHIRLPOOL KODE500ESS04 Installed new part unit op tested good
Brian M.
DISHWASHER WHIRLPOOL WDT780SAEM1 Cc of unit not filling Found mounting screw to be under float Removed screw ran test cycle unit filled but sump is not running Sump getting proper powerNeeds sump assembly EST only
Jeff M.
REFRIGERATOR MAYTAG MRT118FFFH04 Installed new part unit op tested good
Joe O.
DRYER MAYTAG MEDC465HW0 "Cc: not heatingWent to check power. Found power cord shorted. Replaced terminal block and dryer cord. ran test cycle. Op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"
Jason N.
REFRIGERATOR KITCHENAID KRFF305ESS00 "Cc unit making ice slowly.Customer stated only made a few batches since last visit out. Checked ice maker, ice in mold, checked door switch, ice maker will start to harvest. Closed freezer door and waited to see if harvest continues. It did not. Freezer door sitting too low, intermittent switch closed for ice maker harvest. Raised freezer door. Closed and let ice maker harvest, ice harvest complete. Op test good."
Arthur V.
WASHER MAYTAG MVWB765FW2 Customer complaint of noise in spin. Also that unit control is erratic and that unit doesnt fill all the way on deep fill wash. Getting 2 error codes f7e9. Friction from the motor and f2e1 stuck button. Found unit needs a gearcase and control. ; ordrng 1 W10811956 (GEARCASE) and 1 W11195970 (cntrl-elec)
Gabriel P.
RANGE WHIRLPOOL gmc305pdb6 Replace control and control panel and it did not turn on the element but found a different issue with control the display not coming on took all connector out and plug back in a no displays turn power off and on to reboot no display took new control out and put old control on new control pAnel and display came on so is not the control panel is the control we have a defective one Call whirlpool tech line spoke Bruce, he said re order control; ordrng 1 WP4456048 (cntrl-elec)
David R.
DISHWASHER MAYTAG MDB4949SHZ0 "Cc of burning smell. Turned unit on at breaker. Looked inside, found items of food stuck between element, food items are burnt on to heater. Scrapped off all burnt parts. Ran diagnostics, good. Advised for smell that it will take a couple of cycles to get rid off. Called techline, Joel."
Corina B.
WASHER WHIRLPOOL WFW5620HW0 Replaced the basket and bellow. Started a normal cycle and a drain and spin. Optest ok.
Jason N.
WASHER MAYTAG MVWC565FW0 "Installed control and wire harness. Op test no good, still will not fast agitate. Called BJ for advice, based on testing, only thing left will be gearcase. Tried to check agitation with agitator removed, could not remove, bolt seized. Unit will need tub, basket, gearcase. Called techline to document, Ed, stated to try agitate with agitator off as well, everything else replaced.; ordrng 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11161960 (agitator) and 1 W11219115 (TUB) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)"
Joe O.
REFRIGERATOR WHIRLPOOL WRB322DMHV01 "Installed door, missing 1 button. Needs button; ordrng 1 WP12246608 (button- pl)"
Corina B.
DISHWASHER WHIRLPOOL WDF520PADM7 "CC that the front panel, the ui, the tub are cracked. Will need a new tub, inner and outer door, the vent, vent cover, the ui. ; ordrng 1 W10804026 (tub-dishwr) and 1 W10860142 (door-inner) and 1 W11227945 (deflector) and 1 WP8269259 (gasket) and 1 WPW10329609 (vent) and 1 WPW10733627 (console)"
Jeff M.
WASHER AMANA MTW4516FW1 Customer son installed the incorrect suspension. I reinstalled the original suspension there was nothing wrong with it. The unit was not balanced I move the machine and re-leveled the unit tested good
Gabriel P.
WASHER MAYTAG MAV8601AWW "Customer already replace cam he wanted me to make sure switch is put back correctly notice it wasn’t correct also found one of the taps on switch broken in half ,also ran twice rinse cycle it fill and drain and spin opt test ok"
David R.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc of noise. Found noise coming from diffuser. Ordering diffuser; ordrng 1 W11164593 (diffuser)
Jason N.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Installed dispenser using customer supplied pre Id part. Ran diagnostics cycle to verify operation. Dispenser opened in cycle. Op test good.
Corey L.
DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint door not closing keeps popping open was hard from beginning but has gotten worse, confirmed door not staying closed, nothing obstructing door racks were removed, unit level but not installed properly side mounting screws were out in front of the unit and cabinet seal torn from threading screws brought seal tried adjusting feet no change, found side of tub dented as well as frame bent on both sides, door looks warped, latch holds tight to strike without door gasket and when removed from unit to test on strike, going to take a 3 job count and a second tech; ordrng 1 W10195630 (spacer-tnk L) and 1 W10195631 (spacer-tnk R) and 1 W10713320 (tub-dishwr) and 1 W10864081 (gasket) and 1 WP8534853 (door hinge R) and 1 WP8534854 (door hinge L) and 1 WPW10681564 (support)"
David R.
REFRIGERATOR KITCHENAID KBSD608ESS01 Replaced slide rail. Tested. Good. Advised to make sure glass is pushed forward above it. Op test ok
Dan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer only recieved one door, door needs reordered; ordrng 1 W11301144 (dor-fip)"
Gabriel P.
WALL OVEN WHIRLPOOL WOD51EC0HS01 customer complain that when using steam it leak water underneath call whirlpool tech line they said is normal and both bake oven are heating no issue found opt test ok Spoke to Chris.
Dan H.
DRYER MAYTAG MGDB765FW0 "Installed new top, op test good"
David R.
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 "Cc of burning smell. Took off cover. Found capacitor burnt and wires coming to cap burnt. Ordering mag,cap,diode,transformer and filter board. ; ordrng 1 W10832024 (thrmst-fix) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 WPW10531156 (filter) and 1 WPW10693025 (magnetron)"
Jason N.
RANGE WHIRLPOOL WOS51EC7AB01 "Cc unit not keeping right temperature.Customer states things are too done or burnt.Ran bake test to 350, actual reading after preheat and cycle 370-375. Calibrated temp -15 degrees. Ran bake test to 400, reading 398-410. Advised customer to allow approx 10 min after preheat timer goes off before inserting food.Customer also states her oven door finish on the inside is dulling. Called wp techline, mike, stated this is fairly normal for finish to dull over time."
Corina B.
DISHWASHER MAYTAG MDB4949SDM3 Replaced the wheels and stops. Ran a calibration. Optest ok.
Gabriel P.
WASHER WHIRLPOOL WTW5000DW "Ran diagnostic no error codes,ran calibration and auto test pass ran drain and spin pass nothing wrong with unit ,opt test ok"
Dan H.
REFRIGERATOR WHIRLPOOL MSS26C6MFZ "Customer complaint of frost in freezer section , confirmed, found freezer section door gasket not sealing, used heat and petroleum jelly to adjust gasket, op test good"
Dan H.
WASHER WHIRLPOOL MVWX655DW1 "Customer complaint that unit is not completing cycles, ran diagnostics found f8e1(long/no fill) error code, found hot water supply valve turned off, turned on, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Jason N.
DISHWASHER KITCHENAID KUDC10FXSS5 Installed control console. Ran wash test then cancel drain. Op test good.
Jason N.
WASHER AMANA NTW4516FW3 "Cc unit leaking from back or underneathRan auto test, unit leaking at back right corner, found leaking from drain hose connection. Customer using too big of a drain hose, hose clamped on. Drain port is smashed, will not seal up. Unit needs drain hose, clamp and connector port. ; ordrng 1 W10899966 (tub to pump hose) and 1 W11244231 (hose) and 1 WP356138 (clamp)"
Corina B.
WASHER MAYTAG MVWC565FW Replaced the agitator. Ran a calibration. Optest ok.
Dan H.
WASHER WHIRLPOOL WFC7500VW0 "Customer complaint that unit will not spin at high speed, confirmed, unit needs new motor; ordrng 1 WPW10192987 (motor-drve)"
Arthur V.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Replaced both control box and thermister. Advised customer not to push items all the way back against the back wall. There is a space behind shelf designed to stay open for air flow. Op test good. Customer had set at 3, i set to 2.
Brian M.
REFRIGERATOR KITCHENAID KRFC704FPS03 Cc of unit leaking by filter Found water valve near filter one of the lines was not seated all the way in and was leaking Pushed line in all the way OP TEST OK
Corina B.
WASHER WHIRLPOOL WTW8500DC5 "CC that there is a noise in agitate. Found a squeaking noise with the suspends. Called t/l Joel the click clack noise is normal, not to replace any parts. Could not tell him that I hear a squeaking noise from the suspension rods. ; ordrng 1 W11130356 (suspension)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer was only feeling the retracting springs that are built into the railings on the freezer door unit tested good
Corina B.
OTR MICROWAVE KITCHENAID KMHS120ESS5 "CC that the light does not turn off.. checked the light socket, good. When turning the control on for the light, does not turn off or get dim. Has correct light bulb. Will need a new control. Part is covered under manufacturer warranty. ; ordrng 1 W11182110 (cntrl-elec)"
Brian M.
DISHWASHER WHIRLPOOL MDB8989SHZ0 "Cc of leak from left front Found leak to becoming from around hinge area Could not figure out what’s causing is Spoke to BJ and he advised to remove pressure from the left leg , raised left leg and leak slowed /stopped At this time unit is not leaking"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF535SWHV02 When arrive door was not shut all they advise customer to always make sure door is close and make sure they don’t push door and walk away otherwise they won’t know if door is completely shut Replace parts opt test ok
Brian M.
REFRIGERATOR KITCHENAID KRC704FSS00 Cc door ajar light is on and no lights are onFound right hand door switch unplugged Plugged back in OP TEST OK
Brian M.
REFRIGERATOR KITCHENAID KRFC704FPS00 Cc ice not dispensingFound ice been to be really tight and not spinning freely Needs ice binEST only
Brian M.
RANGE JENN-AIR JES9900BAS Cc blower not working Verified power going to blower but motor is not running Needs blower motor ; ordrng 1 WPW10201322 (motor-blwr) and 1 WPY707702 (locknut)
Brian M.
DRYER MAYTAG MEDB835DW4 Installed wire and thermostat and thermistor Ran normal cycle OP TEST OK
Dan H.
DISHWASHER AMANA ADB1400AGS1 "Customer complaint that unit is not draining, confirmed, disconnected drain hose, pressed cancel , unit drained out completely, house plumbing is clogged, advised customer that they need a plumber to repair, unit is operating as designed"
Jeff M.
REFRIGERATOR WHIRLPOOL WRT519SZDM05 This is a lock ring unit. Didn’t realize it until I tried to remove the filter dryer and seen the Cath tube was made of aluminum. ;
Dan H.
WASHER WHIRLPOOL WFW3090JW0 "Installed new control, op test good"
Joe O.
DISHWASHER GE GSC3500V00BB "Cc: not starting, fills but won’t sprayFound motor receiving power, just humming. Spun motor by hand. Re started unit. Motor took off. Motor bearings are failing. Needs motor And pump assemblyCustomer does not want to repair at this time"
Arthur V.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found icemaker leaking and needs replaced. Replaced ice maker. Op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock
Arthur V.
DISHWASHER KITCHENAID KDTM354DSS5 Replaced faulty touch pad. Op test good
Jeff M.
REFRIGERATOR KITCHENAID KBFS25EVMS0 Customer bought a new water filter. He indirectly install the water filter I reinstalled the filter and I heard a hissing sound coming from behind the unit I found the water valve seal was leaking needs new water valve.; ordrng 1 WP67006531 (valve-inlt)
Joe O.
DISHWASHER MAYTAG MDB4949SHB0 Cc: top rack has playFound top rack has some play in the tracks and rollers. It is how the unit is designed. Spoke with BJ he stated it is how it’s designed and no parts installed would change the issue. Op test ok
Arthur V.
REFRIGERATOR KITCHENAID KRFC300ESS01 Found noise coming from baffle. Air damper needs replaced. ; ordrng 1 WPW10594329 (control)
Joe O.
DISHWASHER WHIRLPOOL KUDS30FXSS8 "Cc: not cleaning dishes properly(leaves a grainy surface on dishes), sanitize light not coming onEntered diagnostics cycle. Found error code f10e1(dispenser electrical problem). While in diagnostics unit started leaking out of the front right side of unit. Asked customer if she has had any leaking issues, she stated she has not seen any. Found unit has excessive sud. Found error codes f6e4(float switch open) f10e2(vent wax motor electrical problem). All functions working in diagnostics. Ui does not display the sanitize light when selected. All spray arms functioning and unit has good pressure. Needs control and ui."