Service History 948 | Freds Appliance

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Maple Heights, Ohio 44137

Jason N

Job Details: 03/16/2021

"Cc unit has.a burning plastic smell when using oven.Inspected oven cavity and burner compartment. Nothing unusual. Ran bake test to 350. Slight odor coming from oven cavity, do not smell it around unit or in broil drawer. Noticed bottom of inner glass panel had residue of some sort stuck inside of mount bracket. Removed and reheated. Odor still present, not strong, similar to hot enamel when oven is started up for the first time. Called WP techline, Adrian, suggested customer to run broil cycle for awhile to see if they can burn away whatever is causing smell inside."

We serviced a

GE REFRIGERATOR

Model GNE29GMHCES

Near Mentor, Ohio 44060

Joe O

Job Details: 03/16/2021

"Cc: ice maker over flowed then stopped making iceFound ice maker fill cup frozen. Ice maker is cycling. Fill tube not frozen. Needs ice maker fill cupCustomer to install; ordrng 1 WR30X25485 (cup fill fz im), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID COOKTOP ELE

Model KGCC566RBL07

Near Pepper Pike, Ohio 44124

Brian M

Job Details: 03/16/2021

Customer showed pop took pic Cc of whoosh noise when igniting front burner (large)Advised this is normal and all burners do it except the larger one is more noticeable because it bugs out more gas than the small burners OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC700VW0

Near Chardon, Ohio 44024

Brian M

Job Details: 03/16/2021

"Cc of leak Found crack in tub hose Needs hose customer stated he wanted to install himself ; ordrng 1 285871 (hose- tub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Burton, Ohio 44021

Brian M

Job Details: 03/16/2021

Cc unit door not leveled Unit is a single unit but is built in and attached to freezer Will need second tech to help move unit out and to remove door ; ordrng 1 WP2314293 (thimble) and 1 W10574325 (hinge-pin) and 4 WP487576 (washer)s

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ

Near Thompson, Ohio 44086

Jeff M

Job Details: 03/16/2021

Customer has an issue with the venting. I turn the venting on high the suction from the microwave was capable of supporting the weight of a paper towel which by Whirlpool standard is correct. The unit is functioning as designed

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL

Near Williamsfield, Ohio 44093

Jeff M

Job Details: 03/16/2021

The upper rack is deteriorating causing the pump to fail I took a picture inside the dishwasher her well is completely unfiltered which is causing a lot of the issues the sediment is so built up that its like mud at this point in time machine would need adjustable racks and the new sump motor

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS

Near North Royalton, Ohio 44133

Dan

Job Details: 03/16/2021

"Customer complaint of loud noise, ran retest cycle, no unusual noises heard, started normal wash cycle, still no noise, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Parma, Ohio 44134

Dan

Job Details: 03/16/2021

"Customer complaint that unit is not agitating properly, ran diagnostics no error codes found, ran quick wash , unit filled and began agitating, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW05

Near Garfield Heights, Ohio 44125

Dan

Job Details: 03/16/2021

"Customer complaint of noise, no unusual noises heard, unit is operating as designed, customer does not have proof of purchase"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Moreland Hills, Ohio 44022

Jason N

Job Details: 03/16/2021

Installed front shock absorbers. Ran spin and drain test with large towels. No abnormal vibration or noise heard. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWMS8

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 03/16/2021

"Cc unit icemaker leaking.Customer stated unit leaked all over floor and inside of freezer section, believe its the icemaker. Confirmed ice on bottom of freezer. Evap drain is clear. Ran manual harvest on icemaker, would not index. Good power into ice maker at 123v. Replaced ice maker using truck stock. Reran icemaker test, ice maker indexed but did not fill with water. Checked inlet valve coils, found ice maker coil is shorted. Unit need inlet water valve. ; ordrng 1 WPW10420083 (Inlet valve), used 1 W10884390 (Icemaker) from stock"

We serviced a

KENMORE RANGE

Model 790.7303331

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 03/16/2021

Igniter failed to replace the igniter with one eye head on truck stock unit tested good; used 1 12400035 (IGNITER) from stock

We serviced a

GE REFRIGERATOR

Model GSL25JFXNLB

Near Westlake, Ohio 44145

David R

Job Details: 03/16/2021

"Cc not cooling properly. Found heated shorted out and also shorted defrost thermostat. Ordering both. Customer is unplugging unit. ; ordrng 1 WR50X10065 (Defrost thermistor) and 1 WR51X10055 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KCGC506JSS

Near Windsor, Ohio 44099

Brian M

Job Details: 03/16/2021

Cc unit burners are not regulated properly Found knobs to be in wrong location OP Test Ok

We serviced a

Whirlpool Washer

Model WTW5500XW1

Near Perry, Ohio 44081

Adam

Job Details: 03/16/2021

We serviced a

Whirlpool Refrigerator

Model WRT311SFWX

Near Willoughby, Ohio 44094

Fred's Academy

Job Details: 03/15/2021

replaced fan motor, working ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Beachwood, Ohio 44122

Jason N

Job Details: 03/15/2021

Installed door closer receiver. Door still loose on hinge. Found hinge bushing missing on hinge. Ordering hinge bushing.; ordrng 1 W11223833 (Hinge bushing)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Avon, Ohio 44011

Gabriel P

Job Details: 03/15/2021

"Found loose wire it came of metal connect I had extra ones spice them together and it corrected issue,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Euclid, Ohio 44117

Dan

Job Details: 03/15/2021

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Mentor, Ohio 44060

Joe O

Job Details: 03/15/2021

"Cc: oven not working, clock not workingFound terminal block shorted. Replaced terminal block kit. Tested. Unit is heating, clock is working. Op test ok; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 03/15/2021

"Cc unit shuts down after running for awhile.Customer states unit will work for approx 10-30 mins then shutdown, he says he will have to reset the breaker to get to it run again. Ran dryer op test, read amp draw from unit during cycles. Peak amp draw when element turns on is 31.3a, then settles to 24 amps. Let run for 15 min. Unit is working as designed, amp draw from unit is within spec. Advised customer he most likely has a weak breaker, would need an electrician to replace"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Mentor, Ohio 44060

Joe O

Job Details: 03/15/2021

"Cc: not washingFound sump assembly receiving proper power. Sump not running. Needs sump assemblySump shows out of stock, office to reschedule; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Austinburg, Ohio 44010

Brian M

Job Details: 03/15/2021

"Cc no bake in lower oven Found error f6e3 lower oven temps Followed tech sheet found relay shorted Needs upper and lower control, and for precautions needs thermostat fix ; ordrng 1 WP4449751 (thrmst-fix) and 1 W11179310 (cntrl-elec) and 1 W10801665 (cntrl-elec)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN602EPA

Near Westlake, Ohio 44145

Corina H

Job Details: 03/15/2021

"Replaced the freezer led lights. Replaced led control board. Lights still dim. Found 0 volts going into led control board. Will need new control, new aurora board, and new led lights. ; ordrng 1 W10830288 (LED control) and 1 WPW10200659 (Control) and 5 W11462342 (LEDs)s, used 1 W10695459 (Led) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ

Near Avon, Ohio 44011

Corina H

Job Details: 03/15/2021

"CC that there is water in the dispenser area, ice maker is not working and the lights are not working. Ran step 56 e 2 ice maker lost home position. Ran step 57 lost position. Will need a new ice maker and chute. Replaced the led light.; ordrng 1 W11294907 (Ice maker) and 1 W10837274 (Chute)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Oberlin, Ohio 44074

David R

Job Details: 03/15/2021

"Found glass shards in bottom of tub. Removed, Replaced both parts. Tested. Good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland, Ohio 44125

Dan

Job Details: 03/15/2021

"Installed new motor, belt and pulley kit, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Mentor, Ohio 44060

Joe O

Job Details: 03/15/2021

Installed belt. Ran diagnostics test cycle. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Seven Hills, Ohio 44131

Dan

Job Details: 03/15/2021

"Installed new sump assembly, op test good"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Willoughby, Ohio 44094

Joe O

Job Details: 03/15/2021

Installed belt. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL SXS REFRIGERATOR

Model WSF26C2EXF01

Near Euclid, Ohio 44132

Joe O

Job Details: 03/15/2021

"Cc: water dispenser not workingFound no water coming from dispenser. Can hear water valve trying to get water. Found drain tube plugged up. Found water lines dry rotted and not even connected to dual valve. Needs water line from dual valve to door; ordrng 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4814EW1

Near Elyria, Ohio 44035

Marie V

Job Details: 03/15/2021

"Cc takes to long to dry clothes. Turned unit on , started heating. Unit is cycling at 155* and 115*. Could not check vent because it comes through the roof. Advice cust to have the maintenance clear that out for them. Also that unit has foil vent and is a fire hazard advice to replace with flexible metal or ridged metal vent. Op test ok"

We serviced a

GE REFRIGERATOR

Model GTS22QBPARWW

Near Mentor, Ohio 44060

Jeff M

Job Details: 03/15/2021

There was frost on the ceiling on the food on the railings. Indicating the door was left open. I took the back wall off the machine is staying cool theres a good frost pattern no excessive frost buildup the unit is functioning correctly

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon, Ohio 44011

Marie V

Job Details: 03/15/2021

Cc that the top rack broke and spray arme will not stay and that the dispenser is broken. Confirmed all. Replaced all parts tested unit op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Avon, Ohio 44011

Marie V

Job Details: 03/15/2021

"Cc that the unit seems like isnt getting water in or enough water. Started unit filled abou 23 seconds and started running, check float switch was off place. Corrected issue while working on it unit started filling with more water. Canceled cycle and tested unit 5 times . It worked good. Op test ok"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near Olmsted Falls, Ohio 44138

Gabriel P

Job Details: 03/15/2021

Dsi board was replaced. Opt test ok.

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS04

Near Eastlake, Ohio 44095

Jeff M

Job Details: 03/15/2021

Installed the new part op tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Kirtland, Ohio 44094

Brian M

Job Details: 03/15/2021

"Cc of fan noise Found fan in freezer grinding Needs evap fan kit ; ordrng 1 W11249952 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGW00

Near Strongsville, Ohio 44149

David R

Job Details: 03/15/2021

"Cc no ice. Checked wires at door. Good. Followed tech sheet. Ice maker tray twisting and finding home position. Had Icemaker call for ice, a little chunk of ice came from fill tube, could of been stuck and just worked its way out. Ice tray filled up. Changed temp back to recommended. Let customer know to monitor. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS

Near Moreland Hills, Ohio 44022

Brian M

Job Details: 03/15/2021

Customer canceled at door no longer needing service

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSCS25INSS00

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 03/15/2021

"Cc unit leaking Found leak coming from ice maker Ran test harvest and at this time unit is not over filling Advised to May be a weak valve and its staying open , but it may also be the control Customer will call to schedule ; ordrng 1 W10247725 (water valve asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 11067442600

Near Mentor, Ohio 44060

Jeff M

Job Details: 03/15/2021

Installed the new part op tested good.

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Avon, Ohio 44011

Marie V

Job Details: 03/15/2021

"Cc that the unit is leaking from the front of the unit. Ran diag no error codes. Found old dispenser on unit will need the upgrade one. Unit has water marks from dispenser all the way to the bottom of the unit. Cust will call whirlpool to get a dispatch ; ordrng 1 W11465533 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Seven Hills, Ohio 44131

Dan

Job Details: 03/15/2021

"Installed new sump assembly, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Brook Park, Ohio 44142

David R

Job Details: 03/15/2021

Found hoses reversed. Corrected. Tested. Good.

We serviced a

MAYTAG REFRIGERATOR

Model MFX2676FRZ00

Near Avon, Ohio 44011

Corina H

Job Details: 03/15/2021

CC that the ff is not cold enough and the drawer in freezer is broken. Found the evap covered in ice. The rail is broken causing the drawer to not close properly. Will need a new harness and rail. Rail is not on the lookup. ; ordrng 1 W11087438 (Harness)

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Cleveland, Ohio 44128

Jason N

Job Details: 03/15/2021

"Cc unit shakes when in spin cycle.Ran entitlement for purchase date, under a yr. Ran auto test, all function normal. Found unit is not level. Leveled unit. Ran clothing load on quick cycle then switched over to drain and spin. No abnormal vibration. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Strongsville, Ohio 44136

David R

Job Details: 03/15/2021

"Replaced Icemaker, Icemaker called for water. Did not find any ice in fill tube. Old Icemaker had ice but not cycling. Customer to monitor. Could be a electrical issue with control/Icemaker harness. As of now, give 24-48 hours for ice. Op test ok"

We serviced a

GE DISHWASHER

Model GDF530PSM4SS

Near Berea, Ohio 44017

Gabriel P

Job Details: 03/15/2021

Cc that when she slam door it wont start but if she close it soft it will start ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS02

Near Strongsville, Ohio 44149

David R

Job Details: 03/15/2021

"No parts where replaced by other company, only 3 way valve is here, customer has not been able to use fridge since last June/July. Re-diagnosed. Plugged in WATT meter. Compressor kicked on, reading before 95 watts, leak in system. Will need Wise Motion tech to check for leaks. Will order compressor to have for next tech. ; ordrng 1 W11393142 (Compressor)"

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Solon, Ohio 44139

Brian M

Job Details: 03/15/2021

"Cc of noise Found noise to be coming from bearings Upon inspection found tub not moving freely from hub and rotor stator is rusted tried removing bolt from stator but would not move easily seems to be rusted to shaft Needs bearing kit, tub hub and rotor stator ; ordrng 1 W10820039 (hub) and 1 W10435302 (bearing) and 1 WPW10419333 (stator) and 1 280146 (rotor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW02

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 03/15/2021

"Cc unit not cooling unit was unplugged plugged unit in let run for several minutes took Evap wall off no frost pattern or refrigerant running Needs sealed system repair evap and compressor ; ordrng 1 W11125124 (compressor) and 1 W10858281 (evaporator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Strongsville, Ohio 44149

Gabriel P

Job Details: 03/15/2021

"Cc that when she put 10 towels or 2 king thick sheets it will bang side to side explain her how to properly use unit and how to better fill unit with clothes,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF560SAFM2

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 03/15/2021

Cc unit not draining Found drain pump humming Needs drain pump Installed drain pump from truck stock OP Test Ok ; used 1 W10876537 (PUMP-DRAIN) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV05

Near Berea, Ohio 44017

Gabriel P

Job Details: 03/15/2021

Could not replace door the one delivered was damaged in the bottom right hand corner.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Mentor, Ohio 44060

Jeff M

Job Details: 03/15/2021

I installed the drain pump customer remove glass from the sump motor. the inside of the sump motor assembly is so damaged from the glass that its not allowing the water to flow properly around the drain pump impeller to drain correctly. I inspected all the drain hose fittings and connections everything is clean and clear needs a new sump motor.; ordrng 1 W11087376 (Sump)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland, Ohio 44104

Jason N

Job Details: 03/15/2021

Cc unit making a squealing noise in cycle. Verified squeak/squeal coming from belt pulley. Replaced using customer supplied pre Id dryer kit. Ran dryer op. No abnormal noise heard. Op test good.

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW2730WS02

Near Avon Lake, Ohio 44012

Corina H

Job Details: 03/15/2021

"CC that there is f8e0. Ran diag f8e0 low fan speed. Cleared codes started the upper oven. Lower fan is rattling. Will need both fans. ; ordrng 1 WPW10273666 (Fan) and 1 WPW10273667 (Upper fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WOS51EC0AS02

Near Brecksville, Ohio 44141

Dan

Job Details: 03/15/2021

"Customer complaint that oven stopped working after self clean, found thermal fuse open, jumped out, unit powered up, installed new thermal fuse ; used 1 WPW10545255 (FUSE-THRML) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Euclid, Ohio 44123

Joe O

Job Details: 03/15/2021

Installed belt and motor. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Painesville, Ohio 44077

Jeff M

Job Details: 03/15/2021

Unit had a suds code in an overflow code a clear the codes unit tested good customer was using too much soap explained them to use less soap

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Cleveland, Ohio 44109

Jason N

Job Details: 03/15/2021

"Cc unit will not dispense water or ice.Confirmed not ice or water will dispense, found UI is not responding, no lights. Checked power from main control to UI, good at 12.7vdc. Unit needs UI board. ; ordrng 1 W11214887 (UI board)"

We serviced a

KENMORE RANGE

Model 790.75503202

Near Rocky River, Ohio 44116

Marie V

Job Details: 03/15/2021

"Cc that the oven isnt working. Check power coming in from L1 to N 120, from L2 to N 120, from L1 to L2 240V. Check for power coming in to the element 0V, check power coming in from control to relay 0 V. control is not sending power , unit will need new control. Control is not longer available ; ordrng 1 318010102 (Control discontinued), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Elyria, Ohio 44035

Gabriel P

Job Details: 03/15/2021

Cc ice maker broken and making noise . Found no water line connected to unit will need to install one. No issues with unit working as designed. Opt test ok.

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Elyria, Ohio 44035

Gabriel P

Job Details: 03/15/2021

"Found heating element,open,ordering ; ordrng 1 279838 (Heating element)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 03/15/2021

Installed damperOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS2

Near Ravenna, Ohio 44266

Brian M

Job Details: 03/15/2021

Cc of clicking during baking Ran test bake to 350 let cycle 3 times Noise customer is hearing is the unit cycling heat turning off and re igniting This is normal operation Advised on owners manual page 8 states that these are normal operation sounds

We serviced a

AMANA REFRIGERATOR

Model BB20VE

Near Middlefield, Ohio 44062

Brian M

Job Details: 03/15/2021

"Cc unit not running Tapped on control in freezer unit kicked on Needs temp control ; ordrng 1 W10752646 (thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lorain, Ohio 44055

Gabriel P

Job Details: 03/15/2021

Applied permagum sealer behind seal of the refrigerator door and door is sealing as should now. Opt test ok. AT

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL1

Near North Olmsted, Ohio 44070

Marie V

Job Details: 03/15/2021

"Cc that the door is dented and the hinges something is going on. When open the door because of the dent is scratching on the side and it seems like is the hinges but is the door. Replaced door, no scratching noise and door closes all the way. Cust tested door. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Cleveland, Ohio 44135

Jason N

Job Details: 03/15/2021

"Cc unit dispensing detergent.Customer stated detergent level never changes in dispenser. Ran diagnostics, found codes f0e5 for offbalance. All functions normal in auto test. Found load and go dispenser disabled. Enabled dispenser, set to 6x concentration. Leveled unit. Customer started wash cycle. Evidence of soap in load. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Brecksville, Ohio 44141

Dan

Job Details: 03/15/2021

"Customer complaint of error code and unit will not stop pumping, drain pump will not shut off, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11498802 (Cntrl)"

We serviced a

KENMORE DISHWASHER

Model 110.6090299

Near Bay Village, Ohio 44140

Corina H

Job Details: 03/15/2021

CC unit not heating. Checked outlet 240 volts. Check for continuity at thermal fuse cutoff. Will need new fuse. Customer already had fuse from replacing heating element. Used fuse. Ran a cycle. Op test okay.

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near Highland Heights, Ohio 44143

Joe O

Job Details: 03/15/2021

"New door panel damaged. Customer having clicking issue with front middle burner clicking after ignition. Needs burner head and re ordering outer door panelParts show out of stock, office to reschedule; ordrng 1 W11385801 (Outer door panel) and 1 W11344742 (Middle front burner head)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near North Olmsted, Ohio 44070

Marie V

Job Details: 03/15/2021

Replaced part. Op test ok

We serviced a

MAYTAG DRYER

Model NGD4655EW1

Near Lorain, Ohio 44052

Marie V

Job Details: 03/15/2021

"Cc that the energy preferred isnt working. Set timer to energy preferred unit started heating it cycle several times. Cc that is making a loud noise like banging. Took unit apart found lots of change lint build up in blower and exit vent. Cleared everything out and ran unit called cust he said it sounds better. Couldnt duplicate the banging noise, rollers where good same with pulley. Op test ok"

We serviced a

MAYTAG DRYER

Model MGD5500FW0

Near Rocky River, Ohio 44116

Jason N

Job Details: 03/15/2021

"Cc unit noisy when in cycle.Confirmed loud vibration noise. Removed front panel, checked pulley and rollers. All checked good. Some lint buildup in blower wheel, removed. Found loose screws in top control support plate. Reassembled unit, no excessive vibration noise present. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Cleveland, Ohio 44102

Jason N

Job Details: 03/15/2021

Cc unit LH door still not sealing.Found LH door fitting loosely on bottom hinge. Found hinge bushing missing. Ordering hinge bushing.; ordrng 1 W11223833 (Hinge bushing)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Pierpont, Ohio 44082

Jeff M

Job Details: 03/15/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Cleveland, Ohio 44135

Corina H

Job Details: 03/15/2021

Replaced the shifter and harness. Ran a calibration. Started a cycle. Optest ok

We serviced a

MAYTAG WASHER

Model MVWC360AW0

Near North Royalton, Ohio 44133

Dan

Job Details: 03/15/2021

"Customer complaint that unit did not drain once, ran diagnostics found f7e1(basket speed fault) error code, ran manual test cycle, drain pump is working, ran high speed spin and heavy agitate, bearings in gearcase are worn, unit needs new gearcase, part is showing out of stock so not scheduling return appointment ; ordrng 1 W11454372 (Gearcase)"

We serviced a

GE DRYER

Model GFDS140GD0WW

Near Kirtland, Ohio 44094

Joe O

Job Details: 03/15/2021

Cc: piece hanging out in dryerFound glide slipped out out locating. Reseated glide. Ran test cycle. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ00

Near Strongsville, Ohio 44136

Dan

Job Details: 03/15/2021

"Customer complaint that unit stopped making ice, confirmed, ice maker cycled but doesnt fill, unit needs new ice maker, installed new ice maker, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Beachwood, Ohio 44122

Corina H

Job Details: 03/15/2021

Replaced reservoir water valves and leds. Ran water no leaks. Ran ice maker fill test. No leaks. Op test okay

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Strongsville, Ohio 44136

Dan

Job Details: 03/15/2021

"Customer complaint that unit is not draining, unit drains, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W11087376 (Sump)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS

Near Shaker Heights, Ohio 44122

Dan

Job Details: 03/15/2021

"Installed new sump assembly, op test good"

We serviced a

GE WASHER

Model n/a

Near Conneaut, Ohio 44030

Jeff M

Job Details: 03/15/2021

There was a hair pin in the pump

We serviced a

MAYTAG OTR MICROWAVE

Model MMV4206FZ0

Near North Ridgeville, Ohio 44039

David R

Job Details: 03/15/2021

"Cc unit lights intermittently on / off. Door reading either closed/open when not suppose to. Followed service pointer, bad microwave door switches. Replaced with kit from T/s. Tested. Good. Op test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Elyria, Ohio 44035

David R

Job Details: 03/15/2021

"Replaced all parts. Tested signal volume, good. Took dry damp signal off. Unit test good. Op test ok"

We serviced a

MAYTAG WASHER

Model LAT9206BAE

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 03/15/2021

Installed damper pads. Ran test cycle. Op test ok

We serviced a

FRIGIDAIRE WALL OVEN

Model FGMC2765PFB

Near Geneva, Ohio 44041

Jeff M

Job Details: 03/15/2021

I put a cookie sheet inside the oven preheated the oven to 350? it reaches the temperature as soon as it beats the temperature inside the oven was 380? I let it settle for 10 minutes the temperature again was 360? and let it cycle for a couple more minutes at maintain an accurate temperature. I was not able to find an issue with the machine

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSJ

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 03/15/2021

"Cc unit not cool enough in ff section.Customer stated there was some frost buildup in ff section they cleared out, but now section is not cool enough even when section is set to coldest setting. Ran diagnostics test 5 for damper, feedback came back flashing 4 for motor or switch error. Unit needs damper control. Customer also wanted to look at water dispense, has never worked. Found source valve behind unit turned off. Turned on and tested dispense. Water sprayed from filter area. Found filter cracked. Advise customer to replace filter. Customer to discuss repair, will call office if repairing, estimate at this time.; ordrng 1 242303001 (Damper control)"

We serviced a

FRIGIDAIRE RANGE

Model FFEF3018LSD

Near Madison, Ohio 44057

Jeff M

Job Details: 03/15/2021

The switch in the over has failed needs a new switch; ordrng 1 316436001 (Switch) and 1 Ship

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Willoughby, Ohio 44094

Jeff M

Job Details: 03/15/2021

When u spin the drum there was a scraping sound I inspected the motor tested good I inspected underneath the wash plate tested good I remove the inner tub there is a dead spot in the bearings needs a new transmission est only; ordrng 1 W11455453 (Tranny) and 1 Ship

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEM5

Near Painesville, Ohio 44077

Jeff M

Job Details: 03/15/2021

Installed the new part op tested good.

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Andover, Ohio 44003

Joe O

Job Details: 03/15/2021

"Installed tub, and screw. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Columbia Station, Ohio 44028

David R

Job Details: 03/15/2021

"Cc of noise, sent me video, sounds like it is coming from the Icemaker fan. Has not been making the noise the past couple of days or any icing up. Went into diagnostics, tested all fans. Tested different components, all components test normal. Video does sound like Icemaker fan but as of now, everything is checking fine. Make sure all doors are closed and sealed properly. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Strongsville, Ohio 44149

David R

Job Details: 03/15/2021

"Cc unit stopped mid cycle. Plugged unit in, canceled cycle it was in. Ran diagnostics, good, no error codes. Ran diagnostics cycle. All components working. Ran a factory calibration. Good. Ran a whole drain and spin cycle. Good. Customer put a load in on quick wash to test out. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0

Near Willoughby, Ohio 44094

Brian M

Job Details: 03/15/2021

Installed kick plate

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