Near Rocky River, OH 44116
Corey L.
Job Details:
08/26/2019
DISHWASHER MAYTAG MDB4949SHZ0 "Customer complaint dishwasher not washing, confirmed wash motor not starting, replaced wash motor with part sent, op test no good, control not sending power to wash motor, unit needs new control; ordrng 1 W11225084 (cntrl-elec)"
Near Streetsboro, OH 44241
Joe O
Job Details:
08/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc: not dispensing water or iceFound inner door dented and not pushing the door switch. Needs doorOffice to reschedule. Door shows out of stock.; ordrng 1 W11104477 (dor-fip)
Near Lakewood, OH 44107
Corina H
Job Details:
08/26/2019
DRYER MAYTAG MGDB765FW0 CC that the unit is not starting. Started the unit up. Advised cust to lightly touch the ui. Optest ok.
Near Streetsboro, OH 44241
Joe O
Job Details:
08/26/2019
DRYER WHIRLPOOL WED4815EW1 Cc: heating element not workingRan test cycle. Unit heated and cycled heat. Op test ok
Near Garfield Heights, OH 44125
Dan
Job Details:
08/26/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not starting, ran diagnostics found f2e1(stuck key), f5e2(lid lock fault), f7e7(motor unable to reach target rpm), and f0e2(over suds condition) error codes, lid does not lock, installed new lid lock, op test good ; used
Near WARRENSVL HTS, OH 44128
Dan
Job Details:
08/26/2019
WASHER WHIRLPOOL WTW5700XL0 "Customer complaint that unit stopped washing, ran diagnostics found f7e5(shifter fault) error code, unit needs new shifter, customer does not want repair at this time ; ordrng 1 WPW10006355 (actuator)"
Near Cleveland, OH 44111
Corey L.
Job Details:
08/26/2019
WASHER MAYTAG MVWC565FW1 "Customer complaint lid lock stayed on too long a few times and once said off but locked, ran diagnostics found f0e2 over suds, cleared, advised customer on he detergent usage, manual test passed for lid lock, started drain and spin and paused a few times
Near Chagrin Falls, OH 44022
Brian M
Job Details:
08/26/2019
REFRIGERATOR JENN-AIR JB36NXFXRW04 Cc of filter reset light and temps seemed to rise Temps in fridge 36 and freezer -1Ran diagnostics found everything functioning as designed Did not see a reason as to the temp increase other than a possible defrost modeOP TEST OK
Near Geneva Township, OH 44041
Arthur V
Job Details:
08/26/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF Found user interface with segments missing. Found fresh food door gasket with magnet exposed. Needs door seal ; ordrng 1 241786009 (gasket-refr door) and 1 242058232 (user interface)
Near Garfield Heights, OH 44105
Dan
Job Details:
08/26/2019
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit is not starting, unit unplugged , plugged unit in, drain pump started, canceled , ran diagnostics found f8e1(long/no fill) error code, drain hose is laying on the floor and connected to very long extension hose, advised cust
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details:
08/26/2019
REFRIGERATOR GE DFE29JSDHSS Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Moreland Hills, OH 44022
Brian M
Job Details:
08/26/2019
DISHWASHER MAYTAG MDB4949SHB0 Cc gasket is pulled away from unit and small grey piece fell off Found grey piece to be mounting hole cover put back into place Found gasket moved away from channel put gasket into place OP TEST OK
Near Cleveland, OH 44124
Brian M
Job Details:
08/26/2019
DRYER WHIRLPOOL GEW9200LL1 Cc unit will not power on Found power coming to control Called whirlpool they advised it could be both UI and control Because there is no way to test UI Advised and quoted customer for both controls Customer does not want to repair at this time
Near Cleveland, OH 44105
Dan
Job Details:
08/26/2019
REFRIGERATOR WHIRLPOOL WRT104TFDW00 "Customer complaint that unit is not cooling, un t unplugged when tech arrived, plugged unit in, compressor started, evaporator fan is running, no frost pattern forming, unit needs new compressor and evaporator ; ordrng 1 W10836706 (evaporator) and 1 WPW
Near Westlake, OH 44145
Gabriel P
Job Details:
08/26/2019
DISHWASHER KITCHENAID KUDC10FXSS5 Found error code f6e4 inlet water and float switch and f6e6 cool temperatures unit getting 120 v but when start a cycle it turns off will need control do not order parts will not repair
Near North Royalton, OH 44133
David R
Job Details:
08/26/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced heater, tested. Op test ok"
Near North Olmsted, OH 44070
Corina H
Job Details:
08/26/2019
DRYER MAYTAG MGDC215EW0 Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. Replaced the handle and door. Optest ok.
Near Bainbridge Township, OH 44023
Joe O
Job Details:
08/26/2019
REFRIGERATOR GE ZISS420NRHSS "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 12.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
Near WILOUGHBY HLS, OH 44094
Joe O
Job Details:
08/26/2019
MICROWAVE KITCHENAID KMBS104ESS02 "spoke with BJ Only have 1 switch. Need 2 interlock switches, control boardOffice to reschedule one of the parts show out of stock; ordrng 2 W10211972 (switch)s and 1 W10891908 (cntrl-elec) and 1 W11214928 (SWITCH HOLDER)"
Near Cleveland, OH 44128
Dan
Job Details:
08/26/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not draining, found unit paused in rinse cycle, canceled cycle , unit drained, ran diagnostics found f7e5(shifter fault) error code, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"
Near Avon, OH 44011
David R
Job Details:
08/26/2019
DISHWASHER MAYTAG MDB7759AWS2 Replaced valve. Tested. Op test ok
Near Cleveland, OH 44106
Corey L.
Job Details:
08/26/2019
DRYER AMANA NED4655EW1 "Customer complaint dryer not spinning, confirmed, found tension pulley fell of and belt broken, replaced belt and pulley with ts, lubricated bearings, advised customer average load size for this unit is only 6-7 bath towels, noticed customer has foil sty
Near Novelty, OH 44072
Joe O
Job Details:
08/26/2019
RANGE WHIRLPOOL WEG730H0DS0 Cc: oven not working/error code f8e0Found code f8e0 cooling fan speed too low. Needs blower fan. Installed new blower fan. Ran test bake. Op test ok; used 1 W11107275 (FAN-BLWR10878) from stock
Near Kingsville, OH 44048
Arthur V
Job Details:
08/23/2019
REFRIGERATOR GE GTK21GBEABS Found evap fan motor loud. Needs motor and blade ; ordrng 1 WR02X12499 (refrigerator fan) and 1 WR60X26085 (refrigerator evaport)
Near Pepper Pike, OH 44124
Nicholas F.
Job Details:
08/23/2019
REFRIGERATOR GE PSB48YSHSS Customer has to leave talked to office reschedule for later today.; saved tckt
Near Cleveland, OH 44135
Nicholas F.
Job Details:
08/23/2019
DRYER WHIRLPOOL WED6400SW0 Cc dryer is load.confirmed.squeaking coming from roller.unit needs new rollers.customer is not getting repair at this time.; used 1 WPW10314173XXX (USE KIT PART4392067) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details:
08/23/2019
DISHWASHER KITCHENAID KUDC03FVSS2 "Found pump making loud noise and not spinning,ordering ; ordrng 1 WPW10780877 (pump&motor)"
Near Oberlin, OH 44074
David R
Job Details:
08/23/2019
WASHER WHIRLPOOL n/a "Cc of UI, either working or not working or switching to different settings by itself. Unit power button no working, turn knob and unit will switch to different cycles and turn off by itself. Will not let me go into service mode. Correct power from outlet
Near Fairport Harbor, OH 44077
Jeff M
Job Details:
08/23/2019
WASHER MAYTAG MVWX655DW0 "Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10528947 (HUB) from stock"
Near Mentor, OH 44060
Jason N
Job Details:
08/23/2019
DRYER WHIRLPOOL TGDS740JQ1 "Installed idler pulley and drive belt. Dryer cycle test good, no abnormal sounds."
Near North Royalton, OH 44133
David R
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc freezer not working correctly. Customer said he had another company out before us and the same problem was going on when they they were here. Found frost build up on the back of the evap cover, little noise coming from fan, bar shaft from railing is m
Near Lorain, OH 44053
Gabriel P
Job Details:
08/23/2019
WASHER WHIRLPOOL WTW8500DC5 "Ran unit with clothes no claking sound notice customer was over loading washer she fill it up to the top advise her to load it with 8 large towels is a full load show her it doesn’t fill to the top ran diagnostic no errors ran calibration pass and auto t
Near Rocky River, OH 44116
Corey L.
Job Details:
08/23/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint dishwasher just stopped working one day, showed pop, but they didn’t deliver until mid March customer is contacting Lowe’s for proof, confirmed no selections working, as connection box was touched to remove and check buzzing and zappin
Near Cleveland, OH 44108
Nicholas F.
Job Details:
08/23/2019
RANGE WHIRLPOOL WFG505M0BW2 Cc bulb stuck in socket confirmed.used potato to remove the broken bulb.put in new light bulb for customer.op test good. Customer order range offline
Near Cleveland, OH 44106
Dan
Job Details:
08/23/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 24 degrees , evaporator fan is running, condenser fan and compressor are running, found fresh food section evaporator frozen soli
Near Lakewood, OH 44107
Nicholas F.
Job Details:
08/23/2019
WASHER WHIRLPOOL WTW7500GW0 Cc high pitch noise durning spin.softener dispenser always has water in it.leaks from bottom.ran diagnostic fill tub full of water by turning on all water valves no leak.rsn auto test cycle unit passed all test.unit is operating as designed
Near Brooklyn, OH 44144
Nicholas F.
Job Details:
08/23/2019
REFRIGERATOR GE GTH20JBBA WW "Cc food is freezing in refrigerator section.9 degrees in fresh food section.-5 degrees in freezer section.good frost pattern on evaporator and evaporator fan is running.temp control set at 3,9 is coldest setting 0 is off,adjusted setting to 1.unit needs
Near Leroy Township, OH 44057
Arthur V
Job Details:
08/23/2019
WASHER WHIRLPOOL GHW9400PL0 "Found unit has a drain pump issue Unit getting a f02 error. Followed techsheet needs a drain pump. Advised customer bearing sounds a little loud he is aware No play in drum—- ; ordrng 1 280187 (pump-water), used 1 SHIPPING (SHIPPING AND HANDLING) from
Near Perry Township, OH 44057
Arthur V
Job Details:
08/23/2019
REFRIGERATOR GE PFCS1PJZASS "Found unit needs a air tower assy. Baffle not opening. ; ordrng 1 WR17X12456 (refrigerator air tow), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Bainbridge Township, OH 44023
Dan
Job Details:
08/23/2019
REFRIGERATOR KITCHENAID KSSP48QFS05 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7.5 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hour
Near Cleveland Heights, OH 44118
Dan
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint that unit is not dispensing water. Confirmed, unit needs new water valve; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"
Near North Royalton, OH 44133
David R
Job Details:
08/23/2019
DISHWASHER KITCHENAID KUDS35FXSS8 "Cc not draining. Found hose was clogged, vacuumed out. Ran a couple time and unit drained. Wheels on bottom rack missing and clips missing. Dispenser broke. Ordering wheels, clips, postioners, dispenser.; ordrng 4 W10195416V (dish rack wheel)s and 2 WP85
Near North Royalton, OH 44133
David R
Job Details:
08/23/2019
REFRIGERATOR GE PFS22SISDSS Cc of leak. Water leaking from line going into fridge or connector to water line in fridge. Filter housing assembly WR17X11981 is discontinued.
Near Lyndhurst, OH 44124
Dan
Job Details:
08/23/2019
REFRIGERATOR FRIGIDAIRE FRT17G4BW3 "Installed new thermostat , op test good"
Near Geneva Township, OH 44041
Arthur V
Job Details:
08/23/2019
WASHER AMANA NTW4516FW3 Customer complaint unit stopped mid cycle—— ran diagnostics only one error. F2e1. Customer admitted to stopping unit to check water level. Cleared code. Ran a service cycle. No errors. Ran a recalibration cycle. Op test good. Advised customer how to use t
Near Westlake, OH 44145
Gabriel P
Job Details:
08/23/2019
DISHWASHER KITCHENAID KDFE104DSS0 "Found water inside dishwasher,customers said it was not draining found glass inside dishwasher and inside drain pump clear out ran diagnostics,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Near Concord Township, OH 44077
Jeff M
Job Details:
08/23/2019
WASHER WHIRLPOOL NTW4516FW3 The gear case is leaking oil. Needs replaced ; ordrng 1 NTW4516FW3 (GEAR CASE )
Near Rocky River, OH 44116
Corey L.
Job Details:
08/23/2019
REFRIGERATOR KITCHENAID KFCS22EVWH5 "Customer complaint fridge gaskets are torn and creating mold, confirmed both right and left ff door gaskets are torn creating conditions for mildew, unit needs 2 white W10830045; saved tckt"
Near Mentor, OH 44060
Jason N
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc unit door falls when opening Or closing Confirmed door “falls” when opened, found bottom receiver plastic trim area of door broken away, receiver and washer gone. Customer lifting door to open. Unit needs new RH door. Customer paid parts and service,
Near Independence, OH 44131
David R
Job Details:
08/23/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced tubes and door. Tested. No chattering. Op test ok
Near Wickliffe, OH 44092
Jason N
Job Details:
08/23/2019
RANGE WHIRLPOOL WFG320M0BW2 "Cc unit oven not ignitingCustomer showed pop Ran bake test, igniter working fine, no gas flow. Checked regulator safety switch, lever on switch is missing, stuck in the off position. Unit needs new regulator. ; ordrng 1 W11346659 (REGULATOR)"
Near North Royalton, OH 44133
David R
Job Details:
08/23/2019
WASHER MAYTAG MVWB765FW1 Cc of lid. Just wanted lid put back on. Reattached lid. Checked to makes sure it locked. Op test ok. Took pictures of where the movers dropped the washer.
Near North Ridgeville, OH 44039
David R
Job Details:
08/23/2019
DRYER MAYTAG MED6630HC0 "Cc of noise. Unit is leveled. Took off top, made sure everything was tight and nothing loose. Ran unit with towels inside to test. No noise, usual sounds. Op test ok."
Near North Olmsted, OH 44070
David R
Job Details:
08/23/2019
RANGE WHIRLPOOL WGE745C0FS00 "Replaced parts. Put thermometer in bottom oven, set oven 350* let preheat 30 mins. Tested correct temp. Op test ok"
Near Saybrook Township, OH 44004
Brian M
Job Details:
08/23/2019
RANGE WHIRLPOOL WFE550S0HZ1 Cc cooktop hot light turning off to quickly Turned on burners waited for light to turn on Turned burners off and waited 5-6 minutes for indication to turn off Advised customer that this is a normal time amount for light to kick off
Near Kent, OH 44240
Joe O
Job Details:
08/23/2019
WASHER MAYTAG MVWB755DW0 Cc: error code f3e1Found error code f3e1 pressure system fault. Checked pressure hose. checked tub to ensure pressure trap was not blocked. Could not locate any leaks or kinks. Hose may have pin hole leak. Needs pressure switch hose; ordrng 1 WP353244 (pr
Near Dorset, OH 44032
Brian M
Job Details:
08/23/2019
WASHER FRIGIDAIRE FFLE3911QW0 Cc unit not working at all washer part just sits and clicks Found unit not able to run diagnostics correctly Found main control board not wired correctly Rewired the control Ran a normal load test unit filled and agitated Ran diagnostics OP TEST OK
Near Richmond Heights, OH 44143
Jeff M
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL WZF56R16DW04 The temperature inside the freezer was -10 the over template was not on. there’s two service pointers that talk about the machine randomly shutting off on its own. the fix is a new control board the service pointers apply to older versions of this fridge
Near Novelty, OH 44072
Jeff M
Job Details:
08/23/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed new part unit op tested good
Near Cleveland, OH 44135
Corey L.
Job Details:
08/23/2019
DRYER WHIRLPOOL WED5000DW2 "Customer complaint dryer made a loud sound so it was shut off and not used a few days then tried again and only a hum, confirmed started cycle, drum is restricted, moved by hand, belt drive is not restricted, removed blower housing and found a piece of s
Near Highland Heights, OH 44143
Jason N
Job Details:
08/23/2019
REFRIGERATOR GE PSI23MGPAWW "Cc unit motor(compressor) making noiseCustomer stated temps are slowly starting to climb. Confirmed compressor stuttering when running. Checked voltage in, good at 123v, checked amp draw, running .6 amps. Electrical checks are good. Unit will needs compr
Near Bainbridge, OH 44023
Joe O
Job Details:
08/23/2019
DISHWASHER KITCHENAID KDFE104DSS5 Cc: don’t think soap is dispensing/stinky dishesStarted normal cycle. Found dispenser is functioning. Unit has good pressure. Found water in unit to be cold at the start of unit. Unit is not connected under sink. Could not duplicate issue. Op test ok
Near Chagrin Falls, OH 44022
Jeff M
Job Details:
08/23/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed new part unit op tested good
Near Cleveland, OH 44135
Corey L.
Job Details:
08/23/2019
REFRIGERATOR MAYTAG MFI2269FRZ02 "Customer complaint fridge temp screen says -14 in frz and 20 in ff but both compartments seem to be cooling fine after cleaning screen, confirmed, temps were 38ff and 0frz, found film still over user interface and set to Celsius mode, instructed customer
Near Streetsboro, OH 44241
Joe O
Job Details:
08/23/2019
RANGE KITCHENAID KOCE500ESS01 Installed door glass. Op test ok
Near Parma, OH 44129
Corey L.
Job Details:
08/23/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint washer has not spun at all just clicks lid lock a bunch of times then drains, confirmed, found lid lock error, cleared, lid lock failed, replaced with part sent, op test good"
Near Parma, OH 44134
Corey L.
Job Details:
08/23/2019
WASHER WHIRLPOOL WFW95HEDW0 "Customer complaint washer leaked again only when using clean washer cycle, started a clean washer cycle, called tech line spoke with Steve, advising to have customer use clean more often as this is operating as designed to “froth” up to clean washer, als
Near Warrensville Heights, OH 44122
Jason N
Job Details:
08/23/2019
FREEZER MAYTAG MZF34X16DW01 "Cc unit not cooling well, lot of frost buildup insideFound evap cover and evap covered in frost and ice. Ran force defrost, defrost heater turned on. Steamed inside unit and evap clear. Replaced thermistor and harness using pre id supplied parts. Advised
Near Seven Hills, OH 44131
Corey L.
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL ASI2175GRS01 "Customer complaint unit is humming and would like the small cracks at bottom fixed, compressor was off, opened doors and set to max temp, cooling kicked on, turned off customers music and she said that’s the noise, advised this is normal operating sound
Near Seven Hills, OH 44131
Corey L.
Job Details:
08/23/2019
REFRIGERATOR MAYTAG MFF2258DEE00 "Customer complaint freezer light is frozen off and frost inside, confirmed ice on frz ceiling and some on shelves after customer cleaned it, slides failed, needs 2 WPW10120018, customer found unit is under extended warranty still, advised customer to cal
Near Leroy Township, OH 44077
Arthur V
Job Details:
08/23/2019
WASHER WHIRLPOOL WTW6200VW0 "Found drain pump faulty. After removing water bearing very loud. Need bearing,drain pump replaced Customer does not want repaired"
Near Brecksville, OH 44141
Dan
Job Details:
08/23/2019
DRYER MAYTAG MEDB765FW0 "Installed new control and user interface, op test no good , now user interface is working, unit is not starting, thermal fuse is good, display flashing L2, unit is receiving correct power, unit needs new control, customer has foil style vent tube connect
Near Pepper Pike, OH 44124
Joe O
Job Details:
08/23/2019
RANGE JENN-AIR CVG316W Installed igniter switchTested burner. Op test ok
Near Shaker Heights, OH 44122
Jason N
Job Details:
08/23/2019
WASHER MAYTAG MVWB865GW0 "Installed rotor, stator and clutch. Ran manual spin mode, spin test good on all speeds. Ran auto cycle and calibration. All functions passed. Unit op test good."
Near Williamsfield Township, OH 44093
Brian M
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed gasket OP TEST OK
Near Cleveland Heights, OH 44118
Corina H
Job Details:
08/23/2019
REFRIGERATOR KITCHENAID KFIS29BBBL03 CC that the unit is not cooling. Found the ff evap frosted and iced. Will need wire harness and control and ui. Replaced the thermistor last time I was here. ; ordrng 1 W10633627 (motor-evap) and 1 W10759800 (cntrl-elec) and 1 W11380560 (CONTROL )
Near Streetsboro, OH 44241
Brian M
Job Details:
08/23/2019
RANGE WHIRLPOOL WGG555S0BS00 Cc right front burner would not come on Found flame valve stuck in low position Used little screw driver to open flame valve more OP TEST OK
Near Solon, OH 44139
Brian M
Job Details:
08/23/2019
DISHWASHER KITCHENAID KUDC10FXSS5 Cc of no power Found cord broken at terminal Advised to replace cord
Near Cleveland, OH 44106
Corina H
Job Details:
08/23/2019
REFRIGERATOR AMANA ASI2575GRS01 Replaced the doors. Optest ok forgot to order a nameplate. Customer can install nameplate. ; ordrng 1 W11182143 (nameplate)
Near Mentor, OH 44060
Jeff M
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS02 I adjusted left door so the mullin will catch in the channel and fold correctly
Near Valley View, OH 44125
Dan
Job Details:
08/23/2019
WASHER MAYTAG MVWB865GW0 "Customer complaint that unit is not starting, started normal wash cycle repeatedly, unit started every time, ran diagnostics no error codes found, unit is operating as designed"
Near Seven Hills, OH 44131
Corey L.
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Customer complaint ice stopped being made she never used water dispenser and tried it to see if water was coming out then the ice started being made but small cubes and not too often, ran about 1 gallon water through dispenser, water spit a couple times
Near Lakewood, OH 44107
Gabriel P
Job Details:
08/23/2019
REFRIGERATOR TAPPAN TRT16NRHW2 "Found defrost bi metal defected talk to bj no extra charge for part ,ordering ; ordrng 1 297216600 (thermostat 12.89)"
Near Cleveland, OH 44124
Corey L.
Job Details:
08/23/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint milk got warm and she was worried problem was reoccurring, Temps were 38 ff and -1 frz,, ran test four, both evaps had perfect frost pattern, unit is operating as designed, no need to call techline"
Near Lyndhurst, OH 44124
Joe O
Job Details:
08/23/2019
OTR MICROWAVE WHIRLPOOL WML55011HS3 Installed uiOp test ok
Near WARRENSVL HTS, OH 44122
Jason N
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL GI6FARXXY06 "Cc unit leaking from bottomFound ice sheet on bottom of freezer, drain clogged.Found unit using duck bill style drain tube, per SP , replace drain tube with p trap style. Unit out of warranty period, parts covered only. Replaced using truck stock. Cleare
Near Solon, OH 44139
Brian M
Job Details:
08/23/2019
RANGE WHIRLPOOL WOS72EC0HS01 Installed console Ran test bake OP TEST OK
Near Mentor, OH 44060
Jeff M
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW The refrigerator has no frost inside the machine was like where the door was left open the dampener control is failing needs replaced; ordrng 1 WPW10594330 (control)
Near Brecksville, OH 44141
Dan
Job Details:
08/23/2019
WASHER WHIRLPOOL WFW8540FW1 "Customer complaint of error codes, ran diagnostics found f9e1(long drain), f3e1(water level system error) error codes, pressure sensor is working, drain pump pumps out, unit needs new control ; ordrng 1 W11201290 (cntrl-elec)"
Near Cleveland, OH 44104
Corina H
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 CC that the unit is not cooling. Fz .7* and ff 48*. Found the freezer fan not spinning 120 volts to fan. Found the drain hole frozen. Cleared the drain hole. Will need a new fan motor replaced the fan from t/s. Optest ok. ; used 1 WP2315539 (MOTOR-EVAP) f
Near Bay Village, OH 44140
Corina H
Job Details:
08/23/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 "Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"
Near Painesville, OH 44077
Corina H
Job Details:
08/23/2019
REFRIGERATOR KITCHENAID KSF26C4XYY03 "CC that the unit is not cooling and dispenser is not dispensing ice. Fz 45 ff 56* checked the frost pattern on the evap, no frost pattern. Will need a new evap. Part is covered under warranty. Found the wires in the door are broken. Door is no longer ava
Near Rocky River, OH 44116
Gabriel P
Job Details:
08/23/2019
REFRIGERATOR ELECTROLUX EI23CS55GS1 "Found screw on back not tight enough correct issue found one cube of ice on top fan correct issue,opt test ok"
Near Hambden Township, OH 44024
Arthur V
Job Details:
08/23/2019
REFRIGERATOR WHIRLPOOL WRS322FNAH00 "Found lights blinking constantly. Called techline issue is with light in fresh food at the top acts as the driver for all the lights ; ordrng 1 819043 (heat-probe) and 1 WPW10515058 (light), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Painesville Township, OH 44077
Jeff M
Job Details:
08/23/2019
WASHER WHIRLPOOL WFW5620HW0 I call tech line he recommended replacing the panel if it’s worked in anyway will cause it to leak also going to order the hinge hinge plates the inner door and the Bello; ordrng 1 W11310030 (bracket) and 1 W11314648 (bellow) and 1 W11318809 (panel) and 1
Near Westlake, OH 44145
Gabriel P
Job Details:
08/23/2019
WINE COOLER KITCHENAID KURR304EBS Replace door opt test ok
Near Pepper Pike, OH 44124
Nicholas F.
Job Details:
08/23/2019
REFRIGERATOR GE PSB48YSHSS Customer has to leave talked to office reschedule for later today.; saved tckt
Near Avon Lake, OH 44012
David R
Job Details:
08/23/2019
RANGE KITCHENAID KODE500ESS00 "Cc that when they use the bottom oven, the top oven glass is becoming fogged up, and they do not want to use it. Put bottom oven on 350* bake for 25 mins. Did not see any steam or condensation as of today, seal is good and not ripped.Called Whirlpool Saf
Near Amherst, OH 44001
David R
Job Details:
08/23/2019
DRYER MAYTAG MED6000XW2 "Replaced parts. Still little noise. Checked all components. Everything is tight. If noise doesn’t go away advised customer they will need dryer repair kit and complete drum. As of today, everything test fine. Op test ok"
Near Cleveland, OH 44105
Nicholas F.
Job Details:
08/23/2019
WASHER AMANA NTW4516FW3 Installed new control and water valve ran factory cal cycle op test good.
