Near Garfield Heights, OH 44105
Brian M
Job Details:
11/13/2019
WASHER WHIRLPOOL MVWX655DW1 Cc unit will not unlock Found lid lock damaged Replaced using truck stock Ran test cycle OP TEST OK Customer called and got a dispatch, used 1 W10838613 (LATCH) from stock
Near Fairport Harbor, OH 44077
Dan
Job Details:
11/13/2019
RANGE WHIRLPOOL WFG320M0BB0 "Customer complaint that unit is not heating, started bake for 350 degrees, burner did not light, igniter is weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Leroy Township, OH 44077
Dan
Job Details:
11/13/2019
RANGE MAYTAG MET8720DS03 "Customer complaint that display is blank until unit is used then a clicking starts, found power cord burned/ melted, terminal block is good, customer needs new power cord"
Near Andover Township, OH 44003
Joe O
Job Details:
11/12/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PFAA Installed ui and water valve. Op test ok
Near Geneva Township, OH 44041
Arthur V
Job Details:
11/12/2019
RANGE FRIGIDAIRE FGF352SBDA Cust complaint that she smelled gas even when range was not working. Used bubbles and found a small leak at where the gas line connects to the supply line. Tightened and retested. No leak found. Range is a older model and customer lights burners with a l
Near Beachwood, OH 44122
Jason N
Job Details:
11/12/2019
REFRIGERATOR WHIRLPOOL WRT108FZDW05 "Cc unit not coolingChecked temps in freezer, reading 32. Ff reading 42. Pulled evap cover, found ice ball on cap tube. Unit has refrigerant leak, needs sealed system repair. ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759
Near Avon, OH 44011
Gabriel P
Job Details:
11/12/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Replace damper control ,opt test ok"
Near Andover, OH 44003
Joe O
Job Details:
11/12/2019
WALL OVEN WHIRLPOOL RBD305PDS15 Cc: upper oven won’t bakeFound relay on control burned up. Needs control. Control shows no longer available.
Near South Euclid, OH 44121
Jason N
Job Details:
11/12/2019
WASHER WHIRLPOOL WTW5000DW3 "Cc unit went off balance, fell off blocks then wouldn’t spin Checked under unit, found belt pulley nut had fallen off, evidence of it being loose beforehand. Applied loctite and reattached. Ran auto test and calibration. Op test good."
Near Ashtabula, OH 44004
Arthur V
Job Details:
11/12/2019
BUILT IN FRIDGE GE ZISB420DMA "Customer complaint unit freezing things in fresh food area. Found temp at 26 deg. Found old style thermisters. Needs thermisters and main bd. ; ordrng 1 WR55X11130 (MAIN BD ) and 3 WR55X10025 (sensor,temp ff)s, used 1 SHIPPING (SHIPPING AND HANDLING) fr
Near Cleveland, OH 44120
Jason N
Job Details:
11/12/2019
DRYER WHIRLPOOL WED8300SW1 "Cc unit codes f01 and f22, then stoped working. Ran diagnostics, confirmed f01 for primary control failure and f22 for thermistor exhaust open. Unit does not start cycle. Unit needs control board. Customer not repairing at this time, estimate only."
Near Avon, OH 44011
Gabriel P
Job Details:
11/12/2019
DISHWASHER KITCHENAID KDTM354DSS5 Check volt on outlet 120 on botton no voltage on top something wrong with outlet show customer and advise him to get it fixed also told him each unit should be on its own dedicated circuit check voltage on control 123 replace panel opt test ok
Near Cleveland, OH 44121
Jason N
Job Details:
11/12/2019
RANGE WHIRLPOOL WFG505M0BS3 Cc unit control meltedConfirmed front face of control/timer melted. Unit needs timer control. Customer called wp and said he was able to receive a full auth for repair. Ordering control.; ordrng 1 W11126814 (cntrl-elec)
Near Berea, OH 44017
Gabriel P
Job Details:
11/12/2019
RANGE WHIRLPOOL WFE550S0HZ1 Replace hinge opt test ok
Near Highland Heights, OH 44143
Corina H
Job Details:
11/12/2019
WALL OVEN KITCHENAID KODE500ESS04 Replaced the upper glass door and the lower hinge. Optest ok. Unit is not installed.
Near North Royalton, OH 44133
Gabriel P
Job Details:
11/12/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replace dispenser,opt test ok"
Near Garrettsville, OH 44231
Brian M
Job Details:
11/12/2019
WASHER WHIRLPOOL WFW8740DW0 Installed pump Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Cleveland Heights, OH 44106
Jason N
Job Details:
11/12/2019
RANGE FRIGIDAIRE FGF337BCE "Cc unit codes f1 when using oven Ran bake test to 400 degrees, let cycle several times, can hear bake relay arcing. Oven temps also not reading correctly based on set point. Oven reading dropping to 350 degrees without control reactivating to reheat. Uni
Near Cleveland Heights, OH 44118
Jason N
Job Details:
11/12/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Cc unit not drying dishesRan diagnostics, found codes f7e1 for no heat, f9e1 for diverted can’t find position. Ran diagnostics test to end, hater did not activate. Checked heater resistance, heater element open. Unit needs heater element.; ordrng 1 W1051
Near Chagrin Falls, OH 44022
Dan
Job Details:
11/12/2019
REFRIGERATOR WHIRLPOOL WRF540CWHB01 "Installed new shelves, op test good"
Near Independence, OH 44131
Dan
Job Details:
11/12/2019
DRYER MAYTAG MGDC300XW0 "Installed new timer, op test good"
Near Lakewood, OH 44107
Gabriel P
Job Details:
11/12/2019
DRYER WHIRLPOOL WED8000DW4 Replace control and control panel opt teet ok
Near Cleveland, OH 44121
Jeff M
Job Details:
11/12/2019
KITCHEN WHIRLPOOL WDF560SAFM2 No parts were needed when calibration cycle turn the heating element back on unit tested good
Near Highland Heights, OH 44143
Jeff M
Job Details:
11/12/2019
RANGE WHIRLPOOL WOD77EC0HV01 Installed new part unit op tested good
Near Warrensville Heights, OH 44128
Jason N
Job Details:
11/12/2019
REFRIGERATOR MAYTAG MBL2256KES3 Cc unit door not closingConfirmed ff door not closing due to bottom of liner contacting bottom on cavity. Installed Customer supplied a lower hinge receiver. Adjusted upper hinge. Door close is good. Op test good.
Near Lyndhurst, OH 44124
Jeff M
Job Details:
11/12/2019
WASHER MAYTAG MVWX655DW0 "Agitator metal splines are stripped. Agitator needs replaced; ordrng 1 W10902814 (washplate), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Chesterland, OH 44026
Jeff M
Job Details:
11/12/2019
DISHWASHER KITCHENAID KDFE104DBL5 Installed new part unit op tested good
Near North Royalton, OH 44133
David R
Job Details:
11/12/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Put new valve in, still not working. Found water is getting into unit but will not go pass the filter head into the valves. 120 coming into valves from board. Pushed water dispenser with valves unplugged from line and no water is coming at all. Checked t
Near Cleveland, OH 44106
Jeff M
Job Details:
11/12/2019
DRYER WHIRLPOOL WED7000DW2 I found eight acorns in the blower fan. I have the parts with me
Near Cleveland, OH 44110
Jeff M
Job Details:
11/12/2019
WASHER WHIRLPOOL MVWB865GW0 Cold water valve failed and installed new part unit tested good
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/12/2019
DRYER MAYTAG MED5620TQ0 Unit is 11 years old motor won’t turn on heavy load but it will turn on light load also belt is wearing tearing gave customer and estimate they will not repair
Near Maple Heights, OH 44137
Jason N
Job Details:
11/12/2019
DRYER WHIRLPOOL WGD4815EW2 "Cc unit not dryingCustomer stated she used it once and now it’s not heatingChecked gas in, good gas pressure to valve. Checked voltage to ignitor and coils. Good voltage at 122v. Unit needs gas coils.; ordrng 1 WPW10328463 (coil-valve)"
Near Cleveland, OH 44105
Jeff M
Job Details:
11/12/2019
WASHER AMANA NTW4516FW3 The unit has a flood error code main control has failed needs replaced; ordrng 1 W11170317 (cntrl-elec)
Near Independence, OH 44131
Dan
Job Details:
11/12/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Installed new drain hose, op test good"
Near Palmyra Township, OH 44266
Brian M
Job Details:
11/12/2019
WASHER WHIRLPOOL WTW4816FW2 Cc unit not washing Found cold water not entering Replaced water valve from truck stock Ran test cycle and calibration OP TEST OK ; used 1 W11038711 (
Near Diamond, OH 44412
Brian M
Job Details:
11/12/2019
DISHWASHER MAYTAG MDB8989SHZ0 cc dispenser broken Found the open button on dispenser missing Replaced dispenser OP TEST OK
Near Conneaut, OH 44030
Arthur V
Job Details:
11/12/2019
OTR MICROWAVE WHIRLPOOL WMH32519HV3 Found clock was set for energy savings which turn the display off after a period of inactivity. Reset clock for the display to be on all the time. Op test good
Near Olmsted Township, OH 44138
David R
Job Details:
11/12/2019
DRYER MAYTAG MGDB765FW0 "Replaced parts, tested, op test ok"
Near Cleveland, OH 44111
Corina H
Job Details:
11/12/2019
WASHER MAYTAG MVWB765FW1 "CC that there is a loud noise in a spin cycle. Found the bearings are worn. Will need a gearcase. Replaced the gearcase from t/s. Ran a calibration and a drain and spin. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10811956 (CABRIO GEARCA
Near Munson Township, OH 44024
Joe O
Job Details:
11/12/2019
RANGE KENMORE 790.4200361 "Cc: intermittent error message(err) keeps popping up, connect fan has a knockRan test bake to 350 degrees, unit preheated. Called Frigidaire tech line, advised of the issue. He states that the err error only occurs when the oven is changed knob is change
Near Broadview Heights, OH 44147
Dan
Job Details:
11/12/2019
WASHER WHIRLPOOL WTW8500BW0 "Installed new bearings, op test good"
Near North Ridgeville, OH 44039
David R
Job Details:
11/12/2019
WASHER WHIRLPOOL WTW4955HW1 "Cc unit loud/bouncing. Off balance error. Tested out suspension and they are good. Ran service test, all components working and Normal sounds. Took off top, checked suspensions again, good. Put 3 bath towels in unit on rinse and spin. Showed customer nor
Near Cleveland, OH 44111
Corina H
Job Details:
11/12/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 CC that the unit is not cooling. Fz 3* ff 45*. Checked the evap good frost pattern. Advised cust to put water jugs into the ff section to fill the ff section. Called SM to explain better why this is needed to be done. Optest ok.
Near Westlake, OH 44145
Corina H
Job Details:
11/12/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 CC that there is frost in the freezer. Checked the gasket found the bottom of the gasket not touching the frame. Steamed gasket out. Used Vaseline around the gaskets. Optest ok.
Near North Ridgeville, OH 44039
David R
Job Details:
11/12/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc some food freezing on left side of FF section. Temp in FF 39*, Fz temp 1* Checked service test and showed all thermistors passing. Checked damper, good. Turned unit to basic 8 hour defrost. Thermostat in FF was out of place, corrected. Gaskets look g
Near North Ridgeville, OH 44039
David R
Job Details:
11/12/2019
DRYER WHIRLPOOL MEDX655DW1 "Cc burning order. Took apart unit, didn’t see any clothing or excess lint anywhere. Checked blower wheel, good. Ran on all temp cycles, and everything cycled up and cycled off as normal. Ran unit while back vent was off and checked heater element and eve
Near Brook Park, OH 44142
Dan
Job Details:
11/12/2019
RANGE WHIRLPOOL WFC150M0EW3 "Installed new control, op test good"
Near Cleveland, OH 44129
Dan
Job Details:
11/12/2019
WASHER WHIRLPOOL WTW7300DW1 "Customer complaint that lid does not lock, found lid split in back causing it to not be able to close properly, unit needs new lid, customer has extended warranty From hhgregg, customer had to call whirlpool since hhgregg is out of business , customer w
Near Avon, OH 44011
Corina H
Job Details:
11/12/2019
DISHWASHER KITCHENAID KDTE334GBS0 Replaced the dispenser. Ran a calibration. Optest ok.
Near Willoughby, OH 44094
Joe O
Job Details:
11/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc: not making iceFound temps in ff at 46 degrees and freezer at 20 degrees. Found no stored error codes on ice maker or unit. Found compressor loud. Needs ff evap, compressor and drierParts show under a 5 year parts and labor warranty.; ordrng 1 W108329
Near Parma Heights, OH 44130
Dan
Job Details:
11/12/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Customer complaint that the trim around door glass is coming off, confirmed, glue has failed leaving sharp edge exposed, unit needs new outer door glass; ordrng 1 W11249559 (glass-door)"
Near Streetsboro, OH 44241
Brian M
Job Details:
11/12/2019
WASHER WHIRLPOOL WTW8500DC5 Cc unit is loud when spinning Found gearcase to be loud Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10811956 (CABRIO GEARCASE) from stock
Near Euclid, OH 44123
Jeff M
Job Details:
11/12/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Icemaker nonstick coating is starting to deteriorate the emitter and receiver are faulty needs replaced ; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec) and 1 WPW10251076 (icemaker)
Near Streetsboro, OH 44241
Brian M
Job Details:
11/12/2019
WASHER AMANA NTW4516FW1 Installed gearcase and splutch Ran auto test and calibration OP TEST OK
Near Avon, OH 44011
David R
Job Details:
11/12/2019
RANGE GE PGB995DET2BB Replaced part. Tested at 350*. Unit cycled on and off. Op test ok
Near Pierpont, OH 44082
Arthur V
Job Details:
11/12/2019
WASHER MAYTAG MVWX655DW1 Upon arrival unit in a continuous drain mode.. let unit complete cycle and stop. Ran diagnostics and was getting one error code f8e1 long fill no fill. After allowing unit to stop all functions wete normal. Ran service cycle and unit passed. Cleared erro
Near Painesville, OH 44077
Joe O
Job Details:
11/12/2019
WASHER WHIRLPOOL WFW94HEAW2 "Cc: continuously drainingFound error codes f3e1(water level system error) f5e4(door not opened between cycles) f5e2(door lock error) f8e1(no water entering or pressure issue). Checked connections. Cleared error codes, ran quick test. Tested power to pres
Near Eastlake, OH 44095
Joe O
Job Details:
11/12/2019
WASHER KENMORE 110.2130201 "Cc: won’t drain or spin, leakingFound error code f7e1(basket speed fault). Ran tach test. Tested good. Ran auto test. Found bearings extremely loud. Unit ran through all cycles. Could not duplicate issue. Needs gear case.Customer does not want to repair
Near Mentor, OH 44060
Joe O
Job Details:
11/12/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB05 "Cc: freezing up in the bottom of freezer, rear vent freezing up, and ice maker not workingFound ice buildup on the freezer floor, found frost starting to build up on the vent for evap fan. Installed drain tube and steamed out ice. Ice maker cycled as des
Near Westlake, OH 44145
Corina H
Job Details:
11/12/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV CC that there is frost I. The freezer. The gasket sent is the wrong color. Steamed out the gasket. Used Vaseline around the gaskets. Optest ok.
Near Mentor, OH 44060
Joe O
Job Details:
11/12/2019
REFRIGERATOR WHIRLPOOL GI0FSAXVY012 Installed control and ui. Programmed unit. Op test ok
Near Willoughby, OH 44094
Jeff M
Job Details:
11/12/2019
WASHER WHIRLPOOL WTW4816FW2 "Installed new parts unit did not test well I started checking the wiring harness I found a broken wire at the capacitor. The wire was not obviously broken it was broken inside the wire shield about a half an inch up I splice the wires back together unit
Near Bay Village, OH 44140
Corina H
Job Details:
11/12/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 CC that the freezer does not cool. Ff 45* ff 42*. Checked ff and Fz evap partial frost patterns. Ran step 4. 3 way valve opened. Will need a new ff evap. Parts are covered under warranty.
Near Lorain, OH 44053
David R
Job Details:
11/12/2019
WASHER MAYTAG MVWX655DW1 "Cc noise and not draining. Found drain pump not working, debris caught inside and not allowing blades to move. Replaced from t/s. Tested. Calibration. Op test ok; used 1 W10876600 (PUMP-WATER) from stock"
Near Geneva, OH 44041
Arthur V
Job Details:
11/12/2019
WASHER MAYTAG MHW5630HW0 Customer complaint unit gets to about 1 min left then continues to spin for a long time afterwards. Customer said they experienced a error but don’t remember what it was. Ran diagnostics no errors listed. Called techline and discussed usage with custome
Near Mentor, OH 44060
Jeff M
Job Details:
11/12/2019
WASHER MAYTAG MVWC7ESWW0 I found the unit not spinning or agitating it sounded like the motor was trying to work I found a broken wire at the clip I was able to temporarily splice the wire together to see if it would work and it did.
Near Concord Township, OH 44060
Arthur V
Job Details:
11/12/2019
DISHWASHER GE GDT580SSF8SS Found no response from touchpad. Called techline and talked to Tracy. Found unit in a electronic shut down. Procedure is hold select cycle and start for 5 sec. then after all lights except lick light goes off hold cycle select for 5 sec till you hear a
Near Aurora, OH 44202
Brian M
Job Details:
11/12/2019
REFRIGERATOR MAYTAG MFF2558DEM00 Cc unit not making ice and top of door gasket ripped Found ice maker in the off position Turned back on unit harvested and water filled Needs door gasket ; ordrng 1 W10830162 (gasket-fip)
Near Solon, OH 44139
Jason N
Job Details:
11/12/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc dispense dripping occasionallyChecked hinge connector, checked connections on back on unit. Found copper line coming up from floor with a kink in it, straightened out. Replaced water valve with customer supplied. Ran dispense test, watched dispense fo
Near Cleveland, OH 44109
Dan
Job Details:
11/12/2019
REFRIGERATOR WHIRLPOOL WRS312SNHW00 "Customer complaint that unit is squeaking, wheels are slightly creepy when doors are opened and closed, lubed wheels, op test good"
Near Cleveland, OH 44113
Corina H
Job Details:
11/12/2019
WASHER WHIRLPOOL WFW75HEFW0 "Cust showed pop, sent pic. CC that the unit will not unlock. Ran diag F3e1 WATER LEVEL SYSTEM ERROR F8e1 NO WATER DETECTED ENTERING WASHER OR WATER LEVEL SENSOR TRIP NOT DETECTED. Checked drain pump, clear. Checked the pressure hose, good. Ran a CO test.
Near Bainbridge, OH 44023
Brian M
Job Details:
11/12/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Cc when she gets ice she finds brown oil inside of door Removed auger motor found same residue on the bot or of motor Needs auger motor shaft and plate ; ordrng 1 W10822606 (motor) and 1 W11347435 (PLATE ) and 1 WPW10347114 (shaft)
Near Lorain, OH 44052
Gabriel P
Job Details:
11/12/2019
RANGE KITCHENAID KFGD500ESS00 Did not find any issue when check temp it read 365 and 355 and on cast IRon handle was 350 show customer how to calibrate temp opt test ok
Near Novelty, OH 44072
Brian M
Job Details:
11/12/2019
WALL OVEN JENN-AIR JJW2827IM00 Installed upper and lower control board and UI board Ran several test bakes with meat probe unit is functioning properly at this time
Near Concord Township, OH 44077
Arthur V
Job Details:
11/12/2019
REFRIGERATOR GE GSS25JERFCC "Found unit not defrosting. Found heater open Needs replaced. ; ordrng 1 WR51X10055 (heater,defrost), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44114
Corina H
Job Details:
11/12/2019
RANGE KITCHENAID KGRS202BSS0 Replaced the harness and igniter. Optest ok.
Near Lorain, OH 44052
Gabriel P
Job Details:
11/12/2019
WASHER AMANA NTW4516FW3 "Found washer washing when arrive press cancel and drain all water out then ran diagnostic found error code f0e2 over suds advise customer not to use a full cup of detergent and f0e5 off balance load advise customer what to do on that situation,opt test o
Near Cleveland, OH 44109
Dan
Job Details:
11/12/2019
DRYER AMANA NED4655EW1 "Customer complaint that unit is not heating, confirmed, found element and thermal cut off open, new element and thermal cut off, op test good ; used 1 279816 (CUTOFF), and 1 279838 (ELEMENT) from stock"
Near North Madison, OH 44057
Joe O
Job Details:
11/12/2019
REFRIGERATOR FRIGIDAIRE FFHT1831QS5 "Cc: not coolingFound ff section at 58 degrees. Found freezer at 12 degrees. Rear wall of freezer completely frosted over and evap fan sounds like it is hitting ice. Pulled evap cover found evap completely frosted over. Entered manual defrost. Unit is def
Near Elyria, OH 44035
David R
Job Details:
11/12/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc no ice. Found water line going to icemaker had ice in it. Melted out. Went through test mode, icemaker cycled and called for water. Op test ok"
Near Amherst, OH 44001
David R
Job Details:
11/12/2019
WASHER MAYTAG MVWX700XW2 "Cc wet clothes at end of cycle. F7E1 basket speed fault. Basket will not spin at all. Took off tub ring, nothing on sides. Looked underneath and oil/grease from gear case is on all the lower components of unit. Got basket free, loud grinding noise and st
Near Moreland Hills, OH 44022
Jason N
Job Details:
11/12/2019
DISHWASHER KITCHENAID KDTE334DWH0 "Cc unit shutting down after starting cycleRan diagnostics found code 8-4 for drain motor electrical problem. Ran diagnostics cycle. Code 8-4 at end unit did not drain completely. Drain cycles intermittent. Checked resistance on drain motor, good at 93 oh
Near Cleveland, OH 44144
Dan
Job Details:
11/12/2019
WASHER WHIRLPOOL WTW8500DC0 "Customer complaint that unit is flashing f6e3 error, confirmed, unit is flashing f6e3(acu cannot year user interface) error code, unit needs new control and user interface, customer does not want repair at this time ; ordrng 1 W10812418 (cntrl-elec) and
Near South Euclid, OH 44121
Jeff M
Job Details:
11/11/2019
WASHER WHIRLPOOL NTW4516FW3 The cold water valve was off. Unit op tested good. I have the part
Near Cleveland, OH 44109
Jeff M
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 The Icemaker where the water fills into the unit was frozen I removed the ice unit tested good
Near East Cleveland, OH 44112
Jeff M
Job Details:
11/11/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TW Installed the tape unit op tested good. Customers frustrated that the repair for the cracked Weiner is a piece of white tape
Near Mentor, OH 44060
Jason N
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL ED5JHEXTQ00 Installed switch bracket and lever spring clip. Dispense test good.
Near Highland Heights, OH 44143
Dan
Job Details:
11/11/2019
RANGE KITCHENAID KODE500ESS01 "Customer complaint that oven does not get up to temperature you set it to, started bake in both upper and lower oven for 350 degrees, thermometer in upper oven customer is using is 30 degrees lower than actual temperature, upper oven temperature after p
Near Eastlake, OH 44095
Jason N
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Cc unit multiple problems Customer showed popCustomer stated freezer has ice, found only normal condensation glaze on shelf surfaces, advised her that’s normal. She said there is a gap on refrigerator side. Found small gap on center mullion, filled in wi
Near Russell Center, OH 44072
Brian M
Job Details:
11/11/2019
WASHER MAYTAG MHW3505FW1 Cc unit wasn’t spinning properly Ran diagnostics found error for overflow suds Ran auto test no issue ran test load with 7 towels Unit spun out correctly OP TEST OK
Near Lakewood, OH 44107
Corina H
Job Details:
11/11/2019
WASHER WHIRLPOOL WTW5000DW2 "CC that there is white residue. Ran diag F8E1 – NO FILL, LONG FILL.. found drain hose 2’ into the stand pipe? Re adjusted the drain hose. Cust is using 1 pod. Advised 6-8 bath towels equals a full load. Optest ok."
Near Russell Township, OH 44022
Corey L.
Job Details:
11/11/2019
DRYER MAYTAG MEDX655DW1 "Installed new push start relay, op test good"
Near Cleveland, OH 44139
Dan
Job Details:
11/11/2019
WASHER WHIRLPOOL MHW5500FW1 "Customer complaint that unit doesn’t go through cycle , ran diagnostics found f3e1(water level system error) and f8e1(no water detected entering unit) error codes, ran test cycle, unit completed test cycle, found a lot of suds build up in tub, advised
Near Moreland Hills, OH 44022
Dan
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL KFCS22EVWH5 "Customer complaint that unit is not making ice, cycled ice maker , ice maker cycled but did not fill, valve is good, unit needs new ice maker, installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY 82.39) from stock"
Near Pepper Pike, OH 44124
Dan
Job Details:
11/11/2019
WASHER MAYTAG MVWB766FW1 "Customer complaint of squeaking noise, ran manual test cycle for heavy agitate, no squeaking noises heard, no gear oil on outside of gear case, ran high speed spin, no unusual noises heard, unit is operating as designed"
Near Parma, OH 44129
Corey L.
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL MRT311FFFH00 "Customer complaint of a noise and had video, sound is evap fan hitting frost build up, found bottom right corner of fridge not meeting cabinet, the door does not look straight, top more compressed than the bottom as of door is warped, gasket reaches when
Near Olmsted Falls, OH 44138
Corey L.
Job Details:
11/11/2019
RANGE KITCHENAID KSGG700ESS1 "Customer complaint keeps sparking non stop again, confirmed when power is to unit burners are sparking, power to unit is correct and properly grounded, spark wire harness failed, replaced harness with part sent, op test good, tested all burners sparking
Near Lakewood, OH 44107
Corina H
Job Details:
11/11/2019
RANGE GE JGB870DETEE CC that the lower oven does not heat. Found the igniter at 0 amps. Replaced the igniter from t/s. Touched the tip of the igniter used both igniters from t/s. Heated oven to 300*. Optest ok; used 2 12400035 (IGNITER 5299) from stock
Near Columbia Township, OH 44028
Corey L.
Job Details:
11/11/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint top drawer in freezer popped off again because the drawer is bowing up, confirmed drawer is bowing up, customer stated there is usually frozen vegetables and things on top drawer, suggested trying to add heavier items like meats on top
Near Kirtland, OH 44024
Jason N
Job Details:
11/11/2019
RANGE MAYTAG MGR8700DS3 "Cc unit oven temp not accurateRan bake test to 300 degrees, let cycle, read temps in oven, reading 270. Calibrated oven +30 degrees. Reran bake test, reading 305 degrees, op test good."
