We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Beachwood, OH 44122
Joe O
Job Details: 08/08/2023
Upon arrival tested ice box temps(8degrees) and freezer temps(3 degrees). Installed control. Went to install ice box harness. Found ice box harness is not replaceable(sealed in ice box). Found unit only made partial cubes again. Found fill tube not plugged or frozen. Cycled ice maker. Ice maker cycled and filled. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Eastlake, OH 44095
Jason N
Job Details: 08/08/2023
Cc unit will not start a cycle Found that unit is operating as designed. Advised customer on the 2 step start process per WP service bulletin W11648603. Op test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Solon, OH 44139
Joe O
Job Details: 08/08/2023
Cc: not running cycleRan quick wash cycle. Unit started. Ran normal cycle. Unit started. Unit filling and washing. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Brooklyn, OH 44144
Manny
Job Details: 08/08/2023
"Cc unit not getting power, verified and unit no coming on, ran diagnostics and keypad stuck, unit needs UI, customer is contacting wpl to see if they can get a concession for the repair.; ordrng 1 W11135391 (console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Eastlake, OH 44095
Jason N
Job Details: 08/08/2023
Cc unit snagging clothing Found a few small potential snag points on inner drum weld seam near front of unit. Filed down sharp points on seam and covered with touch up epoxy. Advised customer to allow several hours for epoxy to set.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Mentor, OH 44060
Jason N
Job Details: 08/08/2023
"Cc terminal for power cord is damagedFound no damage to terminal block, 2 block screws missing and 1 is cross threaded into terminal nut. Replaced damaged screw and nut and installed 2 new screws."
We serviced a
GE DISHWASHER
Model GDT550PYR0FS
Near Solon, OH 44139
Joe O
Job Details: 08/08/2023
"Cc: error, shuts downFound filter and pressure sensor plugged. Advised customer on filter cleaning. Removed debris from pressure sensor. Tested. Advised customer if issue continues will need pressure sensor. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS8
Near Solon, OH 44139
Joe O
Job Details: 08/08/2023
Installed control. Programmed. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHW00
Near Ravenna, OH 44266
Brian M
Job Details: 08/08/2023
Installed fan and icemaker OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Aurora, OH 44202
Brian M
Job Details: 08/08/2023
"Cc error Found sd error Found bearings shot Needs hub and bearing ; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Burton, OH 44021
Brian M
Job Details: 08/08/2023
Cc unit not starting the cycle Found slider damaged Replaced ran DLMs calibration Ran auto test OP Test Ok ; used 1 W10734521 (SLIDER) from stock
We serviced a
MAYTAG DRYER
Model MGDB850YG0
Near Madison, OH 44057
Dan H
Job Details: 08/08/2023
"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Chardon, OH 44024
Joe O
Job Details: 08/08/2023
"Cc: not starting back up after pausingCustomer stated if you press the pause start button the unit will start. but if you pause it, the unit will start back up but the lights dont come on, will not lock the lid, and starts the cycle over. Customer believes the start pause button is an issue. No stored error codes. Ran rinse and spin. Paused cycle multiple times. Found pause function working as designed. Canceled cycle, started unit back up. Lights came right back on. Unit functioning as designed. Advised customer may have been trying to start unit before the unit. Completed cycle cancel. Unit functioning as designed. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Grafton, OH 44044
David R
Job Details: 08/08/2023
"Cc unit not draining or doing anything. When I came downstairs, unit blinking light on sensing/fill. I held cancel button. Unit drained right out. Went into diagnostics, found off balance error code and over suds error code. Ran diagnostics, all components working and cycle ran through. Heard a little squeaking and just incase replaced belt, cap, and actuator. Ran diagnostics and calibration. Running a Bulky Cycle with load in. Unit is good. Op Test Ok.; used 1 W11239857 (BELT), 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
KENMORE RANGE
Model 790.7434331
Near Madison, OH 44057
Dan H
Job Details: 08/08/2023
"Customer complaint that oven takes a long time to heat up and right rear burner is not lighting, found bake igniter weak, found right rear igniter not arcing, switch igniter wire on spark module, igniter arcs, unit needs new bake igniter and spark module ; ordrng 1 5304508269 (Spark module) and 1 5304506545 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Brook Park, OH 44142
Manny
Job Details: 08/08/2023
"Cc unit not pre heating, verified and set to 350 no flames, checked valve and safety was engaged, flip safety and unit comes on, opt test ok"
We serviced a
MAYTAG WASHER
Model LSE7806ACE
Near Cleveland, OH 44103
Corina B
Job Details: 08/08/2023
"CC that there is water leaking. Confirmed. Found the hot valve is not shutting off. Will need a new valve ; ordrng 1 WP22001274 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWP2
Near Cleveland, OH 44113
Corina B
Job Details: 08/08/2023
"CC that the unit just blinks. Confirmed. Ran diag 10-3 fan motor 6-4. Not washing. Unplugged the fan unit started to run. The door is pasted 90*. Will need hinges, the link and the fan motor.; ordrng 1 W11612302 (Hinge left) and 1 WP8534853 (Hinge right) and 1 WPW10469574 (Vent) and 1 8194001 (Link), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model WED8500DC4
Near Cleveland, OH 44113
Corina B
Job Details: 08/08/2023
"CC that there is a loud noise when it heats up. Confirmed. Found the blower wheel cracked. Will need a new blower wheel and motor. ; ordrng 1 WP697772 (Blower wheel) and 1 W11105178 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Seven Hills, OH 44131
Corina B
Job Details: 08/08/2023
"CC that the unit is jumping when its running. Confirmed. Replaced the dryer repair kit from t/s. Checked air baffles, clear. Drum looks good. Tested opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Mayfield Heights, OH 44124
Corina B
Job Details: 08/08/2023
"CC that the ice maker is not working and the filter light does not go off. Confirmed. Found the ice maker off. Turned ice maker on, cycled and filled. The filter light was off. Advised Cust to hold the temp settings for 3 seconds and the light will start flashing and goes off. Opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 25370413411
Near Wickliffe, OH 44092
Corina B
Job Details: 08/08/2023
"CC that the fan blade is broken and drain tube cut in half. Confirmed. Found the condenser fan not running. The blade and drain tube are melted. Will need a new drain tube, fan blade and motor. ; ordrng 1 242018301 (Fan) and 1 241639502 (Blade) and 1 241830904 (Drain tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near North Ridgeville, OH 44039
Manny
Job Details: 08/08/2023
"Replaced pump+motor, ran test cycle, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD6400SW1
Near Willoughby, OH 44094
Corina B
Job Details: 08/08/2023
CC that the unit is not heating. Confirmed. Found the thermal fuse is open. The vent was smashed. Straightened the vent. Replaced the fuse from t/s. Opt test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Geneva, OH 44041
Joe O
Job Details: 08/07/2023
"Cc: not fillingFound error codes 11(clock monitor) 31(out of balance) 29(suds lock failure) 27(water accessiblity) 26(out of balance/finished final spin) 6(critical flood level). Ran normal cycle. Found unit not sensing shift. Checked unider unit. Found gearcase leaking oil. Needs shifter and gear caseCustomer does not want to repair at this time; rqstng P&A on 1 WH03X30517 (Mode shifter), ordrng 1 WH03X33729 (Gear case), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Westlake, OH 44145
Angel
Job Details: 08/07/2023
"Cc getting to cold, confirmed cc. Took temps 36deg Tested damper, damper opening and closing as it should. Gave customer an estimate on thermistor and control, customer said they would think about it.; ordrng 1 W11399844 (Control board) and 1 12002355 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Geneva, OH 44041
Dan H
Job Details: 08/07/2023
"Cleared evaporator, installed new heater/harness, op test good"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lakewood, OH 44107
Manny
Job Details: 08/07/2023
"Cc unit making noise when agitating, verified and Found belt partially off the pulley, hitting on the pulley cover, remounted and opt test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rock Creek, OH 44084
Joe O
Job Details: 08/07/2023
"Cc: off balance, vibrationFound error codes f0e5(off balance) f5e3(lid unlock fault) f5e2(lid lock fault). Found hub worn. Found agitator will not come free of tub. Needs agitator and hub.Advised customer could need gear case.Customer does not want to repair at this time; ordrng 1 W11550891 (Agitator) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44104
Manny
Job Details: 08/07/2023
"Replaced control latch no disengaging, latch was on the lock position, had to hold the latch and manually advance diagnostic so the latch can unlock, latch unlocks and ran diagnostics and calibration, opt test ok took core for return"
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Avon, OH 44011
Angel
Job Details: 08/07/2023
"Cc water leaking, confirmed cc. Had customer turn on water supply, water started leak somewhere behind back panel when water was dispensed. Removed shelves and drawers from ff section to get to back panel and we found the valve for the water dispenser cracked will need to be replaced part on my end out of stock office to reschedule.; ordrng 1 W11247961 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Sheffield Lake, OH 44054
Angel
Job Details: 08/07/2023
"Replaced control board, tested unit after installing part to make sure heater would turn on and it did opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Amherst, OH 44001
Marie V
Job Details: 08/07/2023
Replaced broken heating element and both hinges from door. Preheated unit to 350*. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mentor, OH 44060
Corina B
Job Details: 08/07/2023
"Replaced the Gearcase, belt and cam Ran a calibration. Started a quick cycle. Opt test ok. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Mentor, OH 44060
Jason N
Job Details: 08/07/2023
"Cc unit stopped working/coolingFound unit control displaying dashes, control will not respond. Unit will need jazz board replaced. Replaced jazz control using truck stock part. Programmed to 12. Unit operating and cooling. Advised to allow unit to cool for up to 12hrs before restocking. Op test good. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mentor, OH 44060
Jason N
Job Details: 08/07/2023
"Cc unit RH door squeaking and food freezing on top 2 shelvesConfirmed noise from lower RH door hinge area. Found no lubrication on closer cam or hinge pin. Lubricated both areas. Noise now longer audible. Customer stated product will intermittently freezer or frost up if placed on the upper 2 shelves. Advised customer on air flow in ff section of unit. Advised to avoid placing high moisture product on top 2 shelves, also ensure back of shelves are not being blocked by product to ensure proper air flow."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mentor, OH 44060
Jason N
Job Details: 08/07/2023
Installed main control. Ran auto test cycle. All functions passed. Op test good.
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VF
Near Kirtland, OH 44094
Brian M
Job Details: 08/07/2023
Installed regulator and safety valve Leak tested all connections OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Willoughby, OH 44094
Corina B
Job Details: 08/07/2023
CC that the unit is leaking. Confirmed. Found the drain hole blocked with ice. Steamed out the drain hole. Pulled unit out cleared the drain hose. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Conneaut, OH 44030
Dan H
Job Details: 08/07/2023
"Installed new valve and bezel , op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Amherst, OH 44001
Marie V
Job Details: 08/07/2023
"Cc that theres mold growing at the back wall. Confirmed, found drain on evapo clogged up and found that right hand side door spring not working. Had to removed door to reset spring. Corrected issue. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Euclid, OH 44123
Jason N
Job Details: 08/07/2023
"Cc unit oven not ignitingRan bake test, unit is flowing gas but no spark. Checked all connections from ignitor to DSI board. Found burnt resistor on DSI board. Replaced DSI board using misc truck stock part. Ran bake test to 300 degrees, good spark and ignition. Op test good. ; used 1 W11162730 (Module-spk) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Painesville, OH 44077
Joe O
Job Details: 08/07/2023
"Cc: not startingFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Tested. Ran air fluff to ensure heater not shorted. Op test ok ; used 1 WP3392519 (THERMAL FUSE), from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Cleveland, OH 44104
Manny
Job Details: 08/07/2023
"Cc powers cord its cut, Replaced cord, plug in and unit working, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Euclid, OH 44123
Jason N
Job Details: 08/07/2023
"Cc unit leaking oil and sometimes makes a lot of noise in spinRan diagnostics, found code f0e5 for off balance load. Checked under unit, unit is not leaking oil. Oil spot on floor has been there for awhile, most likely from previous unit. Ran auto test cycle, all functions passed. Ran small load with towels and misc items. Switched over to drain and spin, no abnormal noise or vibration. No issues found with unit. Advised that customer ensure proper load distribution during final spin. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Amherst, OH 44001
Marie V
Job Details: 08/07/2023
"Cc that the side piece of the drawer broke off , gasket is broken and and ice maker was not working. Inspected ice bin, is full with ice. Unit will need new door seal and end cap; ordrng 1 W10874836 (End cap) and 1 W10830055 (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44052
Angel
Job Details: 08/07/2023
"Cc water valve stripped, confirmed cc. Found threads to be stripped on valve, changed valve with one from truck stock. Opt test good.; used 1 W11210459 (VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Conneaut, OH 44030
Dan H
Job Details: 08/07/2023
"Customer complaint of squealing noise during spin cycle, ran drain and spin cycle, belt is squealing, installed new belt, op test good ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near South Euclid, OH 44121
Manny
Job Details: 08/07/2023
"Replaced pump+motor, ran test cycle, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Amherst, OH 44001
Marie V
Job Details: 08/07/2023
"Cc that the unit is not washing. Confirmed, cap was replaced, found wires broken . Will need new harness. Cust will call back if she wants to continue. ; ordrng 1 W11590868 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Euclid, OH 44132
Jason N
Job Details: 08/07/2023
Cc unit freezer door gasket falling offReplaced freezer door gasket. Ensured good seal to cabinet. Op test good.
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Lorain, OH 44053
Angel
Job Details: 08/07/2023
"Cc that unit is not heating at all. Tested unit and no heat, checked power and it was good so we took apart unit and found that the heating element was open, replaced heating element and since we had cut off and thermostat replaced them as well tested unit opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Conneaut, OH 44030
Dan H
Job Details: 08/07/2023
"Nitrogen tested system, no leaks found, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.66oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ02
Near Richmond Heights, OH 44143
Jason N
Job Details: 08/07/2023
Installed filter housing. Ran gallon of water to purge system. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lorain, OH 44055
Angel
Job Details: 08/07/2023
"Cc that unit started flashing and lock would not catch. Tested unit in diagnostics to see what it would do and it triggered a latch code f5e3. Ordered latch follow up scheduled for 8/9; ordrng 1 W11513248 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ABB2224WEB3
Near Euclid, OH 44117
Jason N
Job Details: 08/07/2023
"Cc unit frost building in the freezer section Customer stated frost was forming on product inside freezer section, it has since dissipated. Checked freezer door for proper closure. Found door rails are slightly resistant and stiff, door not closing with ease. Cleaned and lubricated rails, door closure much improved. Raised freezer door 1/4in as the top of the gasket was very close to not overlapping liner. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Euclid, OH 44143
Jason N
Job Details: 08/07/2023
"Cc unit not locking and spinningRan test cycle, found motor spinning but not turning basket. Checked under unit, found undergarment stuck in between motor pulley and belt, belt had come off pulley. Removed undergarment and reinstalled drive belt. Reran auto test cycle. All functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lorain, OH 44055
Angel
Job Details: 08/07/2023
"Changed ice maker, tested through diagnostic. Opt test good."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Richmond Heights, OH 44143
Jason N
Job Details: 08/07/2023
"Cc unit stovetop not working, door was lockedFound unit displaying Err f2e0, fault code is not in techsheet, but will be a keypad disconnected or failure. Console is not responding, control control will need replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W10894098 (Control-elec)"
We serviced a
MAYTAG DRYER GAS
Model MGD5500FW0
Near Middleburg Heights, OH 44130
Angel
Job Details: 08/07/2023
Cc that unit was making a screeching sound. Turn on unit and confirmed will need idler pulley replaced. Used repair kit from truck stock tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Brook Park, OH 44142
Angel
Job Details: 08/07/2023
"Cc that unit all of a sudden stopped working and gave an error code F3E0 shorted or open sensor. Unit was already taken out by customer, verified sensor by ohming it out and it ohmed out good so checked control board and nothing look out the ordinary so we still replaced sensor just to see and the error code was still coming up so unit will need control board replaced office to reschedule part out of stock on my end.; ordrng 1 W11620481 (Control board)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS00
Near Gates Mills, OH 44040
Corina B
Job Details: 08/07/2023
"CC that the u it is not cooling. Confirmed.found the unit is not cooling. Found the evaporator fan not running. Checked the white to red 11.55 dc volts. Will need a new fan. ; ordrng 1 W10822580 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Cleveland, OH 44128
Corina B
Job Details: 08/07/2023
Entitlement is good. CC that the freezer light is not working and the gasket is ripped. Confirmed. The ff gasket is torn. The freezer light is not working. Will need a new gasket and the module. ; ordrng 1 W10830162 (Gasket) and 1 W11602886 (Module) and 1 W11396033 (Switch)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Bedford, OH 44146
Corina B
Job Details: 08/07/2023
CC that the unit is not draining. Confirmed. Found a wire broken off of the drain pump. Will need a new harness. Cust supplied a harness that was here from last time. Replaced the harness. Ran a calibration. Started a cycle. Opt test ok. ; used 1 W11591637 (Harness) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW
Near Mentor, OH 44060
Joe O
Job Details: 08/07/2023
"Cc: not running full cycleCannot properly test. No gas connection. Started unit, unit started tumbling. Igniter coming on. Gas coils opening. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS00
Near Strongsville, OH 44149
David R
Job Details: 08/07/2023
"Cc unit icing in FF section. Found fan not running and thermistors out of range. Drip pan is bent. ordrng 1 W10633627 (Fan motor) and 1 WPW10389152 (Support) and 1 WPW10537710 (Evap pan) and 2 W10316760 (Thermistor kit)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Mayfield Heights, OH 44124
Brian M
Job Details: 08/07/2023
"Cc that fridge keeps cutting out and panel goes blank and cuts back in by itself Found fridge on and running at this time From what customer described sound like a control board issue ; ordrng 1 WPW10503278 (refer elect cont brd), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
ELECTROLUX COOKTOP GAS
Model E36GC76PRS
Near Solon, OH 44139
Brian M
Job Details: 08/07/2023
Cc unit smells like gas Found knob broken and igniter switch Parts discontinued
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/07/2023
"Cc leaking and light out They turned off water 3 weeks ago, Found no traces of water on floor or rear of unit Turned water on and inspected again no physical leak found Customer stated he can self install led ; ordrng 1 W11462342 (Led), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Broadview Heights, OH 44147
David R
Job Details: 08/07/2023
"New motor is seized up and will not spin unless by hand, ordering a new motor; ordrng 1 279827 (Motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Brecksville, OH 44141
David R
Job Details: 08/07/2023
Replaced vent and gasket. Ran diagnostics. Good. Unit working correctly. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48FKX00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/07/2023
Cc unit not cooling Unit is 0 in freezer and ice bin is completely fullFridge is 37Can not duplicate a issue Customer requested new part be installed because date on back stock was a part from 2005 Installed inverter advices to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44128
Manny
Job Details: 08/07/2023
"Cc unit not cooling, and that is the seal system, because the previous service company told the it was a cfc issue, verified and heater not coming on, heater wire out of connector, unit needs heater and control.; ordrng 1 W11650660 (Heater) and 1 W11566851 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Mantua, OH 44255
Brian M
Job Details: 08/07/2023
Installed parts Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDW03
Near North Royalton, OH 44133
Marie V
Job Details: 08/07/2023
"Cc that unit is not cooling properly took temps 58* in fresh food section and freezer is at 47*, took evaporator off and allowed few with fan unplugged to verify frost . Threes full frost on evaporator. Ordering control and thermistor, office will contact once they have eta on the part; ordrng 1 W11562259 (Control box) and 1 W11438736 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVW7232HC
Near Walton Hills, OH 44146
Corina B
Job Details: 08/07/2023
CC that the water is hot. Confirmed. Found the hot and cold line reserved. Switched the lines. Tested. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF577KPS02
Near Shaker Heights, OH 44118
Corina B
Job Details: 08/07/2023
" CC that the doors are not evenly leveled. Confirmed leveled the doors. Opt test ok"
We serviced a
GE DISHWASHER
Model GDF530PGM5WW
Near Conneaut, OH 44030
Dan H
Job Details: 08/07/2023
"Installed new control, op test good"
We serviced a
GE RANGE
Model JB655EK9ES
Near Strongsville, OH 44136
Marie V
Job Details: 08/07/2023
Cc door glass from oven is dirty . Took apart. Cust cleaned out glass. Installed all back together. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Broadview Heights, OH 44147
Manny
Job Details: 08/07/2023
"Cc fz door wont close all the way on the left side, verified and Found loose screw on slide, fastened, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Broadview Heights, OH 44147
Manny
Job Details: 08/07/2023
"Cc unit not catching lint on the catcher , stating that every 3 to 4th load she have to clean the vents, verified and chute bend and gasket damage, ordering, gaskets and chute ; ordrng 1 W11117429 (chute) and 1 W11415783 (Lint seal) and 1 339956 (seal) and 1 W11522757 (Screen)"
We serviced a
KENMORE DRYER
Model 110.7084299
Near Cleveland, OH 44108
Corina B
Job Details: 08/07/2023
"CC that the dryer gets hot. Confirmed, found the vent clogged with lint. Will need to clean the vent out or replace it with a semi rigid vent. Opt test ok ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Kingsville, OH 44048
Dan H
Job Details: 08/07/2023
"Customer complaint that unit is not completing cycles, started normal wash cycle, lid locked unit started, unit dis not fill and went to cycle completed, unit needs new harness; ordrng 1 W11568984 (Harness)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Kingsville, OH 44048
Dan H
Job Details: 08/07/2023
"Customer complaint that unit is not working and showing error code, found control lock on , turned off, ran test cycle, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, OH 44107
Marie V
Job Details: 08/07/2023
"Cc that can smell gas when all the time. Confirmed smell coming from behind unit, found main line coming in was loose. Corrected . Showed cust, op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near North Royalton, OH 44133
Manny
Job Details: 08/07/2023
"Cc unit making a gurgling noise, verified and noise I heard is normal, customer play video of the noise and sound like the refrigerant expanding in evap, show user manual to customer and the list of noise that the unit can make, and unfortunately no much we can do since its a normal noise. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near South Euclid, OH 44121
Corina B
Job Details: 08/07/2023
"CC that there is a noise when the ice maker fils. Cycled the ice maker, the fill tube chattering. Will need a new valve and ice maker. ; ordrng 1 W11548535 (Valve) and 1 W11548538 (Ice maker)"
We serviced a
KITCHENAID ICEMAKER
Model KUIX505ESS1
Near Westlake, OH 44145
David R
Job Details: 08/07/2023
"Replaced control, fan motor, blade. Tested out fan motor to make sure, open, bad motor. Ran diagnostics, good. All components working. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model PSS25SGNABS
Near Westlake, OH 44145
Marie V
Job Details: 08/07/2023
"Defrosted all ice from evaporator, replaced heater, thermistor and control. Op test okBrought core for return"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Olmsted, OH 44070
David R
Job Details: 08/07/2023
"Cc unit not spinning, wet clothes at end of cycle. No error codes. Ran diagnostics, all components working, spinning and agitating normally. A little scrapping noise in spin. Found SP #: W11531483. Replaced actuator. Noise coming from belt when going around cam. Replaced belt and cam. All parts from t/s. Ran diagnostics. Ran calibration. Ran drain and spin. All test show good. Also see customer using Laundry Detergent that is not HE. Non HE detergent could affect cleaning action in washer. Making note for customer to use HE detergent. Ran another drain/spin. Unit is working normally. Also advised customer to not overload unit. Op Test Ok. ; used 1 W10721967 (PULLEY), 1 W11239857 (BELT), and 1 W11481722 (actuator) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Perry, OH 44081
Dan H
Job Details: 08/07/2023
"Installed new control and strike, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf995fifz00
Near Mentor, OH 44060
Joe O
Job Details: 08/07/2023
Installed cover and control. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Mentor, OH 44060
Joe O
Job Details: 08/07/2023
Cc: not cooling ff section frost build up in freezerFound frost starting around upper freezer door. Found all gaskets are sealing. Small gap in liner near ff door. Applied silicone to gap. Steamed vents. Advised customer to ensure nothing is stuck in gaskets and doors are closing properly. Op test ok
We serviced a
GE DISHWASHER
Model GDT545PSJ2SS
Near Kent, OH 44240
Brian M
Job Details: 08/07/2023
"Cc unit not starting Found unit giving door error From previous repairs this is a communication error between, latch door and ui, will need boards and latch ; ordrng 1 WD21X10490 (latch tub) and 1 WD21X24900C (Control) and 1 WD21X31910 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Euclid, OH 44132
Joe O
Job Details: 08/07/2023
Installed drain pump and latch. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Chesterland, OH 44026
Jason N
Job Details: 08/07/2023
"Cc unit not working, lid locked Customer had disassembled unit is an attempt to diagnose. Reassembled unit. Unit will not respond, will not enter diagnostics. Checked power into main control, good at 122v, status LED is flashing 3 times. Checked power out to HMI from j5, good at 12.1vdc. Unit will need main control replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W11543994 (Cntrl-elec)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kent, OH 44240
Brian M
Job Details: 08/07/2023
"Cc unit blowing breaker Found unit over current draw when spinning, Needs gearcase, and clutch, and slider, Gearcase bearing are shot ; ordrng 1 W11393685 (Gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11130356 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ04
Near Diamond, OH 44412
Brian M
Job Details: 08/07/2023
Installed gaskets
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Geneva, OH 44041
Brian M
Job Details: 08/07/2023
Cc of black stuff in her washer after washing Ran test cycle could not duplicate Advised on cleaning by running clean cycle Nothing in machine will cause continuous black specks other than soap/ softener build up
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW2
Near Chardon, OH 44024
Joe O
Job Details: 08/07/2023
"Cc: error code, not drainingFound error codes e21(water not draining out fast enough) e41(control thinks door switch is open). Found latch is functioning. Found unit is draining. Slowly. Needs drain filter, cover and hoseDrain filter cover shows out of stock. Office to reschedule; ordrng 1 5304505165 (filter) and 1 5304505161 (hose) and 1 5304505169 (cover)"