Local Reviews

Rated 4.8 out of 5 stars based on 4385 customer reviews

Corina B.

Corina B.

KDRP407HSS4 Kitchenaid Range eplaced the fuse. Heated oven to 350*. Optest ok.

Near W 67th St, Cleveland, OH 44102
Brian B.

Brian B.

KEBC208KSS0 KITCHENAID WALL OVEN Removed oven using oven dolly. Replaced upper blower motor. Reinstalled into cabinet. Tested oven. Op test ok.; Job Cmpltd

Near High Pkwy, Rocky River, OH 44116
Jeff M.

Jeff M.

WHIRPOOL REFRIGERATOR \The drain was frozen I steamed the unit and I installed a wire in the drain op tested good ; Job Cmpltd,

Near Milverton Rd, Shaker Heights, OH 44120
Macaulay G.

Macaulay G.

MEDB765FW0 MAYTAG DRYER Replaced user interface on dryer and tested. Dryer is operating properly. ; Job Cmpltd

Near Lake Pointe Dr, Avon, OH 44011
Jeff M.

Jeff M.

WHIRLPOOL DRYER WGD5550XW0 The unit was not turning on I found the door switch failed installed new part unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 WP3406107 (SWITCH) from stock, , Job Cmpltd,

Near Glenville Ave, Cleveland, OH 44108
Chad  P.

Chad P.

KRMF606ESS01 KITCHENAID REFRIGERATOR Installed controls op test no good. Checked all switches from control. All check good. Display showing door open. Ran diagnostics. Showing fz door open. Tested switch while removed and from board. Checks good. Techline: Ron. Deli board failed. 7721905558. ; ordrng 1 WPW10769076 (USER IN)

Near Richard Rd, Broadview Heights, OH 44147
Robert A.

Robert A.

MAYTAG WASHER MVWB835DW1 Found no response from ui, control receiving 120vac, needs control and ui; ordrng 1 W10861510 (UI) and 1 W11024149 (CONTROL), schdld next appmnt for 5/8 TUE !,

Near McClintocksburg Rd, Diamond, OH 44412
Robert A.

Robert A.

Near McClintocksburg Rd, Diamond, OH 44412
Robert A.

Robert A.

WHIRLPOOL DRYER WED7500GC0 Found power correct, drum not turning, motor humming, spin drum, motor running, needs motor and blower wheel; ordrng 1 279787 (MOTOR) and 1 WPW10349492 (BLOWER WHEEL), schdld next appmnt for 5/8 TUE ! [**],

Near Bear Hollow Dr, Deerfield, OH 44411
Robert A.

Robert A.

FRIGIDAIRE DISHWASHER FDB125RHS3 Found handle broken, needs latch asm Cust to replace; ordrng 1 5304442173 (LATCH4172),

Near McClintocksburg Rd, Diamond, OH 44412
Robert A.

Robert A.

WHIRLPOOL WASHER WTW5000DW0 Installed drain pump and control, ran recal cycle, op test ok; Job Cmpltd,

Near OH-183, Atwater, OH 44201
Brian M.

Brian M.

MVWX655DW1 Maytag Washer Cc that unit won’t drain Ran auto and calibration test Could not duplicate issue OP TEST OK

Near Baldwin Rd, Solon, OH 44139
Holly B.

Holly B.

Whirlpool Washer Customer complaint lid won’t lock, ran diagnostics found f2e1 stuck key, f5e2 lid lock fault, cleared codes, ran manual lid lock test, unit did not lock, found broken piece on lid latch, replaced with lid latch ordered, op test good ; Job Cmpltd

Near W 128th St, Cleveland, OH 44111
Dan H.

Dan H.

MVWX655DW MAYTAG WASHER Customer complaint that unit is vibrating, ran diagnostics no error codes found, started drain and spin cycle, unit spins vibration is normal amount, unit is level, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd

Near Abbey Rd, North Royalton, OH 44133
Brian B.

Brian B.

SDG2606AWW WHIRLPOOL DRYER Replaced listed parts. Ran test cycle. Op test ok.; Job Cmplt

Near Coffinberry Blvd, Fairview Park, OH 44126
Chad  P.

Chad P.

MGRH865QDS MAYTAG RANGE Found ignitor wire shorted to frame and took out relay on board. Replaced ignitor. Needs control replaced. ; ordrng 1 WP5702M028-60 (CONTROL), used 1 12400035 (IGNITER)

Near Zeman Ave, Euclid, OH 44132
Chad  P.

Chad P.

KDTM354ESS0 KITCHENIAD DISHWASHER Installed gasket. Ran normal wash. Op test ok. ; Job Cmpltd,

Near Boxberry Dr, Broadview Heights, OH 44147
Dan H.

Dan H.

KFIS29BBWH00 KITCHENAID REFRIGERATOR Customer complaint that freezer section door is not closing properly, found freezer section basket not seated properly into door frame, no damage, corrected, op test good ; Job Cmpltd

Near Cobblestone Dr, Mayfield Heights, OH 44143
Dan H.

Dan H.

WRF555SDFZ05 WHIRLPOOL REFRIGERATOR Customer complaint that unit is making a loud noise, entered diagnostics, activated evaporator fan, compressor, condenser fan, air damper, ice box fan, ice maker, ice maker fill valves, and water dispenser fill valves, no unusual noises heard, unit is operating as designed ; Job Cmpltd

Near Ledgestone Drive, Strongsville, OH 44149
Dan H.

Dan H.

WRX735SDBM04 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not dispensing ice, unit dispensed ice, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Near Porter Rd, North Olmsted, OH 44070
Dan H.

Dan H.

MGDC300XW1 MAYTAG DRYER Customer complaint of loud noise, confirmed, found rollers worn out,unit needs new rollers, installed new rollers, op test good ; used 2 WPW10314173 (SUPPORT ROLLER)

Near Reserve Way, Avon, OH 44011
Macaulay G.

Macaulay G.

KRMF706ESS01 KITCHENAID REFRIGERATOR Customer stated that unit does not dispense ice and not making ice quickly. Found large chunk of frost and ice blocking up ice chute. Removed blockage, dispensing ok now. No errors with ice maker and all tests passed.; Job Cmpltd

Near St Francis Ct, Avon, OH 44011
Macaulay G.

Macaulay G.

KDTE104EBL1 KITCHENAID DISHWASHER Found top rack needed adjusted. Adjusted height on top rack so spray arm wouldn’t rub.; Job Cmpltd

Near Boston Ave, Elyria, OH 44035
Macaulay G.

Macaulay G.

WRS325SDHV00 WHIRLPOOL REFRIGERATOR Customers complaint is that refrigerator is not keeping food cold enough to keep it fresh and that ice cubes are cloudy. Ran a couple gallons of water through dispenser to help with cloudy cubes, customer hadn’t done this yet. Also, checked temps. Fresh food section was 40 and freezer was at 2 degrees. Adjusted temperature to higher setting. Advised to allow 24 hours to adjust.; Job Cmpltd

Near Grist Mill Run, Olmsted Falls, OH 44138
Brian M.

Brian M.

WRS322FDAM04 Whirlpool Refrigerator Cc that unit buzzes when first turns on Found compressor vibrating a little to much on bottom cardboard repositioned brackets to stop vibration noise OP TEST OK ;

Near Norton Dr, Chesterland, OH 44026
Corey L.

Corey L.

FFHS2322MS2 Frigidaire Refrigerator Customer complaint of freezer burn, customer is on vacation, tech here with maintenance, frz temp -5 ff temp 42, no frost build up in the unit, evap has good frost pattern, found a use and care guide pertaining to freezer burn describing freezer burn is caused by poor packaging and/or excess moisture inside packaging, unit is operating as designed

Near St Clair Ave NE, Cleveland, OH 44114
Corina B.

Corina B.

FFBD2406NW0A Frigidaire Dishwasher eplaced the overlay. Optest ok; Job Cmpltd

Near Milo Rd, Garfield Heights, OH 44125
Macaulay G.

Macaulay G.

WRF989SDAE02 WHIRLPOOL REFRIGERATOR User interface is not responding to touches, paddle is not allowing dispensing, pantry cover is not lighting up. Office to order UI control, paddle assembly, and pantry cover.; ordrng 1 W10861423 (cntrl-elec) and 1 WPW10370592 (pad) and 1 WPW10732686 (cover)

Near Cedar Branch Cir, North Ridgeville, OH 44039
Chad  P.

Chad P.

WDT750SAHV0 WHIRLPOOL DISHWASHER Found unit will not stop filling with water. Removed power from fill valve. Still filling with water. Needs fill valve replaced. Please schedule for last call of the day please. ; ordrng 1 W10316814 (valve-inlt)

Near Trumpeter Blvd, North Royalton, OH 44133
Chad  P.

Chad P.

MHW5500FW1 MAYTAG WASHER Wrong part for unit. Reordered. ; ordrng 1 W10911042 (INTERFACE),

Near Snowville Rd, Brecksville, OH 44141
Chad  P.

Chad P.

KRFC300ESS01 WHIRLPOOL REFRIGERATOR Found flood save valve on supply line tripped. Cust has high water pressure. Reset water line to relieve pressure. Water now working. Showed Cust how to do this

Near Westview Dr, Brecksville, OH 44141
Brian B.

Brian B.

WDF520PADB7 WHIRLPOOL DISHWASHER Ran entitlement. Customer complaints there were leaks underneath door,dishwasher was leaning forward,we level it,ran cycle,all good no more leaks,explain customer of bad installation . Also, installed counter brackets and elevated drain hose.; Job Cmpltd

Near Laverne Ave, Cleveland, OH 44135
Brian B.

Brian B.

WRF560SMYB02 WHIRLPOOL REFRIGERATOR , Found screw for left hand rail keeps coming loose. This causes track to hit screw and drawer does not close. Applied locktight to threads and tightened screw. Also, damper control making noise. Will need new damper. Office to order part.; ordrng 1 WPW10257451 (DAMPER)

Near Glencoe Ave, Brooklyn, OH 44144
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR ET1CHEXVB01 The evap fan is not spinning the fan needs to be replaced ; ordrng 1 WP2315539 (FAN), used 1 WP2315539 (MOTOR-EVAP) from stock, schdld next appmnt fo 5/7

Near Viewmount Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WHIRLPOOL WASHER WFW92HEFW0 The unit is heating to a avg. of 110* by epa guide line unit op tested good. I gave the cust wp # so he can talk with them.; Job Cmpltd,

Near Tyler Blvd, Mentor, OH 44060
Robert A.

Robert A.

MAYTAG DRYER MGDC215EW2 Ran unit, good heat and airflow through unit, little air flow to outside, needs. Venting cleaned, op test ok; Job Cmpltd,

Near Perry Ave, Ravenna, OH 44266
Gail V.

Gail V.

WHIRLPOOL DRYER WED4900XW2 Ran unit, good heat and airflow through unit, venting clogged, op test ok Venting needs cleaned Please bill out; Job Cmpltd,

Near Streetsboro Rd, Streetsboro, OH 44241
Robert A.

Robert A.

WHIRLPOOL WASHER WFW95HEDW0 Istalled bellow, ran diagnostic cycle, op test ok; Job Cmpltd,

Near Chandler Ln, Aurora, OH 44202
Corey L.

Corey L.

WTW4816FW2 Whirlpool Washer nstalled new control, lid lock won’t unlock it is damaged, installed new latch from truck stock, op test good ; used 1 W10838613 (LATCH

Near N Vine Ave, Euclid, OH 44119
Corina B.

Corina B.

WRF555SDFZ02 Whirlpool Refrigerator C that the im is not making ice. Jumpered t to h, cycled and filled. Did find corrosion around H pin. Checked the door switches, good. Called SM and said to order a new im. ; ordrng 1 WPW10300024 (icemaker),

Near Warrensville Center Rd, Warrensville Heights, OH 44122
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF992FIFM00 Found i/m out of sink, not finding position, needs i/m; ordrng 1 W10898228 (ICE MAKER, ), schdld next appmnt for 5/7 MON !,

Near Taylor Wells Rd, Chardon, OH 44024
Gabriel P.

Gabriel P.

RTW4516FW2 Roper Washer Installed basket OP TEST OK

Near Case Ave, Andover, OH 44003
Brian M.

Brian M.

NTW4516FW1 Amana Washer Cc that unit does not finish cycles and has loud grinding Ran diagnostics found error for mismatched switchAnd long fill no fill Did not complete auto diagnostics Needs control board replaced ; ordrng 1 W11124710 (CONTROL ),

Near Stanhope-Kelloggsville Rd, Dorset, OH 44032
Corina B.

Corina B.

ADB1400AGW0 Amana Dishwasher Customer complaint of water still in dishwasher, unit full of water, went to remove drain line at inlet while pump was on and water immediately sprayed out, re-secured drain tube to fitting, unit still not able to drain, drain line not installed to underside of counter it is running along the floor, advised customer to install to underside of counter before waste fitting per installation instructions, and to check drain for backup

Near N Marginal Dr, Willowick, OH 44095
Corina B.

Corina B.

KRMF706ESS00 Whirlpool Refrigerator Replaced the boards and the UI.

Near S Woodland Rd, Pepper Pike, OH 44124
Corina B.

Corina B.

ADB1700ADS2 Amana Dishwasher CC that the unit has a bad odor and makes a weird sound 10 minutes into a cycle. Raise the drain hose above the sink. Started unit ran for 10 min. Running as designed. Advised cust to run a dishwasher magic or white vinegar threw the unit. Optest ok. ;

Near Longwood Rd, Mayfield Heights, OH 44124
Brian M.

Brian M.

WDT720PADW3 Whirlpool Dishwasher Installed water valve OP TEST OK

Near N Greenway Ct, Highland Heights, OH 44143
Corey L.

Corey L.

MVWX655DW1 Maytag Washer Customer complaint unit left water and does nothing, unit was unplugged, plugged unit it, nothing, control is getting 120v, green led on control not lit, control failed, unit needs new control; ordrng 1 W11116592 (cntrl-elec),

Near Center Rd, Eastlake, OH 44095
Corina B.

Corina B.

FGHB2866PF2 Frigidaire Refrigerator eplaced the parts listed. Optest ok

Near Rio Vista Dr, Painesville, OH 44077
Corina B.

Corina B.

WRF954CIHB00 Whirlpool Refrigerator CC that the water dispenser does not work but will work on fill and the fz light is not bright. Advised the cust the fz light is normal.Found a wire pinched on the dispenser. Re-directed the wires. Optest ok;

Near N Bay Dr, Willoughby, OH 44094
Corina B.

Corina B.

JVM316DF2CC GE Microwave CC that the unit worked for a couple of times before the fuse blew. Will need new the door switches. Cust does not want to repair.

Near Aurora Hill Dr, Aurora, OH 44202
Jeff M.

Jeff M.

WHIRLPOOL B/IN REFRIGERATOR WRF535SMBW Installed new part unit op tested good ; Job Cmpltd,

Near Willoughby, OH 44094
Brian M.

Brian M.

KUDS35FXWH2 Kitchenaid Dishwasher Installed chopper OP TEST OK

Near Bryden Rd, Beachwood, OH 44122
Corey L.

Corey L.

MED7500YW2 Maytag Dryer Installed element assembly, op test good

Near Mornington Ln, Cleveland Heights, OH 44106
Chad  P.

Chad P.

WRV986FDEM01 KITCHENAID REFRIGERATOR Found unit show op. Cleared. Cust states that unit keep displaying po. Found both sections not defrosting. Forced defrost in freezer section. Sensor passes test. Unit shower op again. Power supply to unit is not dropping and checks good. Unable to determine cause of op error code. Needs interface, power and main control replaced with ff fan assy. ; ordrng 1 W11036562 (INTERFACE) and 1 W11087438 (FAN ASSY) and 1 WPW10624574 (BOARD, POWER) and 1 WPW10675033 (BOARD, MAIN)

Near River Moss Rd, Strongsville, OH 44136
Robert A.

Robert A.

MAYTAG WASHER MVWC565FW0 Ran diagnostics, no codes, ran recal cycle, good, tested valves, good, unit working as designed, op test ok; , Job Cmpltd,

Near Foxwood Trail, Garrettsville, OH 44231
Jeff M.

Jeff M.

MAYTAG REFRIGERATOR MFF2055FRZ00 , #7721898903 I called Whirlpool Tech line I told him the customers complaints fridge is a few degrees too warm customer is using a oven thermometer to gauge the temperature of the fridge Techline told me that is a terrible idea which I agreed with him. Turn the temperature is up one LED to a colder position unit tested good; Job Cmpltd,

Near Lake Rd E, Geneva, OH 44041
Dan H.

Dan H.

MVWB850YW0 MAYTAG WASHER Installed new bearings,motor, rotor, and reps sensor, op test good ; Job Cmpltd

Near Glencairn Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

WSR57R18DM02 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, unit was turned off when tech arrived, turned unit on, evaporator is running, condenser fan and compressor are running, no frost pattern forming on evaporator, found leak on high side, installed filter drier and repaired leak, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.8oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890131, and 1 WPW10143759 (DRIER)

Near Community College Ave, Cleveland, OH 44115
Macaulay G.

Macaulay G.

KTRV2OKGAL00 KITCHENAID REFRIGERATOR Found freezer evaporator frozen up. Defrosted drain and installed defrost heat probe #819043 from truck stock.; used 1 819043 (DEFROST HEAT PROBE) from stock, Job Cmpltd

Near Island Rd, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

NTW4516FW2 AMANA WASHER Instructed customer on how to properly wash. Explained that unit does not run and wash like older machines.; Job Cmpltd

Near Chestnut Ridge Rd, Elyria, OH 44035
Macaulay G.

Macaulay G.

MVWC565FW0 MAYTAG WASHER Tested washer, not powering on. Outlet has 120 VAC power. Office to order control board.; ordrng 1 W11116594 (cntrl-elec)

Near Bayberry Dr, Elyria, OH 44035
Chad  P.

Chad P.

MGDB835DW4 MAYTAG DRYER Heat cycling temps on high at heat intake from 120 to 240. On low it’s cycling at 100 to 180. On very low it’s cycling at 95 to 165. please note that this is at the heat intake. Exhaust temps at 140-145. Temps check good. Advised to use a lower heat setting if desired. Also, advised to not touch the heat intake as it will burn you. Op test ok. ; Job Cmpld

Near Glenwood Ln, Strongsville, OH 44149
Jeff M.

Jeff M.

WHIRLPOO REFRIGERATOR WRF560SMYW04 Dampener control is making a loud noise and needs a new thermistor it’s not going through defrost cycle ; ordrng 1 W10316760 (thermistor) and 1 WPW10257451 (DAMPER ), schdld next appmnt for 5/7 MON 8-12

Near Aberdeen Rd, Madison, OH 44057
Jeff M.

Jeff M.

MAYTAG DRYER LDG8426AAE The switch is coming apart. EST only ; ordrng 1 W10169313 (door switch), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Ronald Dr, Willowick, OH 44095
Jeff M.

Jeff M.

AMANA DRYER NED4655EW1 The units door switch is broken and rollers and pulley are almost disintegrated; ordrng 1 4392065 (dryer repair kit) and 1 WPW10237959 (DOOR SWITCH ), schdld next appmnt for 5/4 FRI 8-12,

Near Ansel Rd, Cleveland, OH 44108
Corey L.

Corey L.

KSGG700ESS0 Whirlpool Range Installed cooling fan, op test good

Near Franklin Blvd, Cleveland, OH 44102
Jeff M.

Jeff M.

KITCHENAID DISHWASHER KDTM404ESS3 I ordered the wrong parts. I pulled the part #s from KDTM404ESS2 instead of KDTM404ESS3. ; ordrng 1 W11084121 (OWI) and 1 W11087215 (CONTROL ), schdld next appmnt for 5/4 FRI 8-12,

Near E Street Andrews Dr, Highland Heights, OH 44143
Jeff M.

Jeff M.

GE WASHER GTWS8350H1WS Installed new part unit op tested good ; Job Cmpltd,

Near Kathleen Dr, Mentor, OH 44060
Brian B.

Brian B.

ET1FHTXMT03 WHIRLPOOL REFRIGERATOR Cc that sometimes when machine tries to start, it will make a humming noise for 1 sec then go off and then after another sec back on and it will do this 4 times and then stay on. Plugged machine into wattmeter,when plugged right back in overload trips and shuts power off to compressor for about 2 minutes, then compressor starts normally. This function is normal. Could not duplicate on off issue.Op test ok. No charge to customer.; Job Cmpltd

Near Marian Ln, Rocky River, OH 44116
Jeff M.

Jeff M.

MAYTAG DISHWASHER MDBH949PAM3 Installed new part unit op tested good ; Job Cmpltd,

Near Schenely Ave, Cleveland, OH 44119
Jeff M.

Jeff M.

FRIGIDAIR DISHWASHER FGBD2431KB1 Installed new part unit op tested good ; Job Cmpltd,

Near W Parkway Dr, Madison, OH 44057
Arthur V.

Arthur V.

MAYTAG WASHER MHW5500FW1 Found noise cust is concerned about is when the drain pump is on and unit is empty of water. The pump is louder when it is not actually draining water. This is a normal noise advised customer noise is normal operating sound of the washer. ; Job Cmpltd,

Near Brakeman Rd, Painesville, OH 44077
Arthur V.

Arthur V.

MAYTAG WASHER MAVT634AWW Found unit needs cam pulley kit (damaged ). See pics i will not know if brake is releasing until kit is installed Est=89.95 sc. 115.00 labor. 78.57 parts and shipping. Total est =302.66. Part needed is 1-12002213. Customer does not want repaired; Job Cmpltd,

Near E Main Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

WHIRLPOOL WASHER MVWX655DW0 Upon arrival found part damaged in box (see pics) need to reorder ; ordrng 1 W10581874 (pump-water), schdld next appmnt for 5/7 MON 8 am,

Near Sill Rd, Ashtabula, OH 44004
Robert A.

Robert A.

MAYTAG DISHWASHER MDB4949SDE3 , Installed sump,and owi sensor, ran diagnostic cycle, op test ok; Job Cmpltd,

Near Cable Line Rd, Ravenna, OH 44266
Robert A.

Robert A.

KITCHENAID DBL WALL OVEN KODE500ESS00 Installed lower door glass and badge, op test okOfr 1606002401; Job Cmpltd,

Near OH-303, Streetsboro, OH 44241
Robert A.

Robert A.

WHIRLPOOL WASHER WTW57ESVW1 Installed lid switch, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Linden Rd, Kent, OH 44240
Robert A.

Robert A.

KENMORE DISHWASHER 665.13873K600 Installed link kit, op test ok; used 1 8194001 (LINK26.56) from stock, C, Job Cmpltd,

Near Valley View Cir, Aurora, OH 44202
Robert A.

Robert A.

MAYTAG DRYER MGDB855DC4 Installed top and ui, op test ok; Job Cmpltd,

Near Bonnie Ln, Aurora, OH 44202
Robert A.

Robert A.

WHIRLPOOL WASHER GHW9100LW Installed bellow, ran diagnostic cycle, op test ok;

Near Valley View Cir, Aurora, OH 44202
Robert A.

Robert A.

WHIRLPOOL DRYER WGD5000DW2 Found t fuse open, jumped out watched unit cycle, replaced fuse, op test ok; used 1 WP3392519 (THERMAL FUSE1540) from stock, , Job Cmpltd,

Near Chesterland, OH 44026
Brian M.

Brian M.

WOC95EC0AS Whirlpool Microwave v

Near Amber Ln, Brecksville, OH 44141
Corina B.

Corina B.

MEDB855DC0 Maytag Dryer CC that the unit squeaks when it is running. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Checked outside vent, Found the support rollers are worn. Replaced the support rollers from t/s. Checked outside vent, good. Optest ok.; used 2 WPW10314173 (SUPPORT ROLLER)

Near Shedd Rd, Middlefield, OH 44062
Chad  P.

Chad P.

WFW95HEDW WHIRLPOOL WASHER Found unit with standing water. Pump not running. Found connector for pump backed out. Connected. Drained unit. Ran normal wash and drained again. Op test ok. ; Job Cmpltd

Near Windward Way, Strongsville, OH 44136
Brian B.

Brian B.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Replace door,raise door a little bit,opt test good.; Job Cmpltd

Near Walker Rd, Sheffield Lake, OH 44054
Gabriel P.

Gabriel P.

KESA907PSS00 Kitchenaid Range Cc that unit is not holding temps Found control board bottom numbers are cutting in and out Unit heated to 350 then dropped to 330 Set unit to 400 took 10 min to reach 400 Let sit for 10 min checked temp was at 372Per service pointer 4317383 states to replace the control board when temps are dropping below set temp ; ordrng 1 WP9762812 (cntrl-elec),

Near N Roundhead Dr, Solon, OH 44139
Corey L.

Corey L.

MVWX655DW1 Maytag Washer ustomer complaint unit not draining, found drain tube in standing pipe longer than 4.5”, unit was unplugged when tech arrived, plugged unit in and drain pump kicked on, had customer adjust drain tube, water drained, ran diagnostics found f9e1 long drain, started normal wash, unit filled, unit drained and spun, unit is operating as designed ;

Near Grapeland Ave, Cleveland, OH 44111
Dan H.

Dan H.

MFX2676FRZ00 MAYTAG REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 30 degrees, found fresh food section evaporator frozen solid, cleared ice from evaporator, found thermistor installed in wrong position, corrected, op test good ; Job Cmpltd

Near Ramona Ave, Lakewood, OH 44107
Dan H.

Dan H.

IBS350DS00 IKEA WALL OVEN Installed new broil element, op test no good , element is only recieving 30vac now, unit needs new control ; ordrng 1 W10842537 (cntrl-elec)

Near Forest Cliff Dr, Lakewood, OH 44107
Macaulay G.

Macaulay G.

MVWC565FW0 MAYTAG WASHER Tested washer, found no fill error. Cleared error code. Ran through test, tested properly.; Job Cmpltd

Near Oak Point Rd, Lorain, OH 44053
Macaulay G.

Macaulay G.

KRMF706ESS01 KITCHENAID REFRIGERATOR All tests in diagnostics were passed. Had error E2 for motor lost position. Office to order ice maker.; ordrng 1 W11188383 (ICE MAKER )

Near Shadow Creek Trail, Amherst, OH 44001
Chad  P.

Chad P.

WTW7000DW3 WHIRLPOOL WASHER Advised on settings and operations. Advised on starting with a table spoon of soap especially when using high concentration soap

Near Bexley Ct, Independence, OH 44131
Brian B.

Brian B.

WFG515S0EW0 WHIRLPOOL RANGE Found one grate cracked. Sent pic. Also, rr burner not lighting. Used wire gauge tool to clear orifice hole. Burner now lighting. All Ignitors are working, all burners lighting. Will need new grate. Customer can install.; ordrng 1 W10860455 (GRATE SET),

Near W 30th St, Lorain, OH 44055
Brian B.

Brian B.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Found machine not running and at room temp. Reset power. Machine started. Found ff evap solid ice. Removed all shelves and cover and used steamer to clear ice. Found evap thermister installed on top suction line radius. Per ser pointer, moved to evap outlet and tightened bracket. Outlet is a 2 prong not grounded outlet. Advised customer that she will need electrician to replace with correct grounded outlet. Also found water line leaking behind machine from water line. Sent pic of floor. Cut off end of line and replaced compression fitting. Ran diag, all loads operating. Op test ok.; Job Cmpltd

Near Glantz Dr, Lorain, OH 44055
Holly B.

Holly B.

EB22DKXWN01 Whirlpool Refrigerator Installed listed parts OP TEST OK

Near Hedgecliff St, Aurora, OH 44202
Corey L.

Corey L.

KRFC300ESS01 Kitchenaid Refrigerator Customer complaint damper is loud, customer said she has had it replaced twice before, confirmed damper motor excessively loud, replaced damper motor with pre-id part, op test good

Near Lakeview Ave, Rocky River, OH 44116
Corey L.

Corey L.

MMV5208WS1 Maytag Microwave Customer complaint noise when running, found turntable making a grinding sound, turntable failing, unit is heating, unit needs turntable motor; ordrng 1 W10143959 (motor,turntable)

Near W Oakland Rd, Bay Village, OH 44140
Macaulay G.

Macaulay G.

MVWB850YW1 MAYTAG WASHER Tested washer, found leak coming from detergent dispenser. Office to order detergent dispenser W10172154; ordrng 1 W10172154 (washer dispenser asm)

Near US Grant St, LaGrange, OH 44050
Macaulay G.

Macaulay G.

MVWB980BW0 WASHER MAYTAG Tested washer in spin cycle. Suspension is squeaking in rear. Office to order suspension.; ordrng 1 W10440786 (suspension)

Near Railroad St, LaGrange, OH 44050
Dan H.

Dan H.

WFG745H0FS1 WHIRLPOOL RANGE Customer complaint that oven temperature is 20 degrees lower than its set at, started bake for 350 degrees, temperature after preheat at 320 degrees, adjusted temperature offset up 30 degrees , op test good ; Job Cmpltd

Near Virginia Ave, Parma, OH 44129
Macaulay G.

Macaulay G.

MMV6190FZ1 MAYTAG MICROWAVE Replaced magnetron in unit. Reinstalled unit and tested. Still making noises. Found loose screws. Tightened screws. All tested ok.; Job Cmpltd

Near Indian Hollow Rd, Grafton, OH 44044
Chad  P.

Chad P.

MDE5500AYW MAYTAG DRYER Found rear rollers seizing and belt worn down. Needs rollers and belt replaced. ; ordrng 2 12001541 (bearing & roller asy)s and 1 WP33002535 (BELT)

Near Parkland Dr, Shaker Heights, OH 44122
Chad  P.

Chad P.

MZF34X20DW00 MAYTAG FREEZER Installed door. Op test ok. ; Job Cmpltd

Near Severn Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

MFW9600SQ Maytag Washer ustomer complaint control lock light on, confirmed control lock indicator is on, printed underneath the “cycle end signal” button it says to hold for 3 seconds to lock/unlock control, held “cycle end signal” button for 3 seconds, indicator turned off, started normal wash cycle, unit filled and advanced to wash, unit drains and spins, unit is operating as designed

Near Clifton Pl, Lakewood, OH 44107
Jeff M.

Jeff M.

FRIGIDAIRE DISHWASHER TH13712314 Installed new part unit op tested good ; Job Cmpltd,

Near W Parkway Dr, Madison, OH 44057
Arthur V.

Arthur V.

MAYTAG WASHER MAVT634AWW Found unit needs cam pulley kit (damaged ). See pics i will not know if brake is releasing until kit is installed Est=89.95 sc. 115.00 labor. 78.57 parts and shipping. Total est =302.66. Part needed is 1-12002213. Customer does not want repaired;Job Cmpltd,

Near E Main Rd, Conneaut, OH 44030
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KSF26C7XYY04 Found ff evap leaking at fact copper to aluminum joint, needs ff evap, no other leaks found, ordering comp in case needed; ordrng 1 WPW10466675 (COMP KIT) and 1 WPW10643261 (FF EVAP), schdld next appmnt for 5/7 MON ! [**],

Near Deer Ridge, Mentor, OH 44060
Robert A.

Robert A.

WHIRLPOOL WASHER WTW8040DW2 Cc unit overflowed, Ran diagnostics long fill, long drain, pressure system fault, pressure hose good, needs control; ordrng 1 W10812421 (CONTROL), schdld next appmnt for 5/4 FRI !,

Near Hilltop Dr, Chardon, OH 44024
Dan H.

Dan H.

LSB6200KQ0 WHIRLPOOL WASHER Customer complaint that unit is not spinning, found lid switch physically broken, unit needs new lid switch ; ordrng 1 3949247V (switch-plg)

Near Jennings Ridge Dr, Cleveland, OH 44109
Brian B.

Brian B.

MVWB880BW0 MAYTAG WASHER Found water leaking from under sub top. Will need new sub top. ordrng 1 WPW10550152 (TUB RING)

Near Camelot Way, Avon, OH 44011
Dan H.

Dan H.

WFE540H0AS0 WHIRLPOOL RANGE Customer complaint that oven does not heat on bake only on convection bake and left rear knob is not working, started bake for 350 degrees, found screws for left rear infinite switch backed out causing left rear knob to not be able to push in to turn, tightened infinite switch screws, left rear knob and element are working now, bake element is not heating, found bake element broken, element is recieving 240vac, unit needs new bake element ; ordrng 1 W10779716 (elmnt-bake)

Near Raymond St, Maple Heights, OH 44137
Brian M.

Brian M.

MEDC215EW1 Maytag Dryer Cc that unit is humming Found unit to have proper voltage removed back panel found a open thermal fuseThermal fuse needs replaced Replaced from T/S OP TEST OK ; used 1 WP3392519 (THERMAL FUSE)

Near N Merlyn Pl, Painesville, OH 44077
Macaulay G.

Macaulay G.

WFG525S0HZ0 WHIRLPOOL RANGE Replaced warped bottom panel in oven with new panel. New panel fits properly.; Job Cmpltd

Near Frederick Ave, Columbia Station, OH 44028
Corey L.

Corey L.

GTWS8650D0WS GE Washer Customer complaint door slams shut, found bottom of backsplash cracked on right side near the damper, damper snapped, unit will need new damper, plastic bottom piece is purely cosmetic but most likely cause by damper snapping back, customer needs first or second appointment ; ordrng 1 WH01X20169 (damper) and 1 WH18X25694 (backsplash bottom as)

Near Severn Rd, Cleveland Heights, OH 44118
Chad  P.

Chad P.

MVWX655DW1 MAYTAG WASHER Unit stored long fill no fill fault. Unable to duplicate any issues with that. Adjusted drain line. Leveled unit and ran calibration and service mode. Op test ok. ; Job Cmpltd

Near Farnhurst Rd, Lyndhurst, OH 44124
Chad  P.

Chad P.

NTW4516FW1 AMANA WASHER Unit unplugged. Plugged unit in and wash was flashing. Held cancel and display cleared. Ran drain spin. Unit drained. Likely power drop or frozen control. Calibrated unit and ran service mode. Advised to use as normal. Op test ok. ; Job Cmpltd

Near S Sedgewick Rd, Lyndhurst, OH 44124
Brian B.

Brian B.

WTW8500DC0 WHIRLPOOL WASHER Found lid broken and left side sticking up. Also, left hinge weak. Will need lid and hinge. Office to order parts.; ordrng 1 W10861714 (LEFT HINGE) and 1 W11102314 (TOP GLASS LID)

Near Cobblestone Cir, North Ridgeville, OH 44039
Brian B.

Brian B.

WED8500DC1 WHIRLPOOL DRYER Cc of too long to dry. Removed vent hose, found bird ???? in vent. Heat and airflow good on dryer. Advised customer she will need vent co to clean out vent. Dryer checks ok.; Job Cmpltd

Near Cobblestone Cir, North Ridgeville, OH 44039
Brian B.

Brian B.

MVWB765FW1 MAYTAG WASHER Found sheet stuck under agitator. Removed agitator. Agitator is warped on bottom. Will need new agitator. Office to order. Customer needs later appt if poss.; ordrng 1 W11161960 (AGITATOR )

Near Kathleen Dr, Mentor, OH 44060
Brian M.

Brian M.

MHWE300VF0 Maytag Washer Cc that unit is shaking and grinding Found inner tub loose Needs rear tub case and inner basket replaced ; ordrng 1 W10874745 (tub-outer) and 1 WPW10040480 (basket)

Near Newhouse Ct, Mentor, OH 44060
Corina B.

Corina B.

LGEF3043KFN Frigidaire Range CC that the cooktop is cracked. The cooktop is crack from the front right burner to the back RT burner. ; ordrng 1 316531960 (maintop),

Near E Erie St, Painesville, OH 44077
Corina B.

Corina B.

WTW57ESVW1 Whirlpool Washer Replaced pads. Optest ok. ; Job Cmpltd,

Near Keewaydin Dr, Eastlake, OH 44095
Corey L.

Corey L.

KUDG25SHBL1 Whirlpool Dishwasher Installed new control panel, op test good; Job Cmpltd

Near W 40th St, Cleveland, OH 44113
Dan H.

Dan H.

WRF555SDFZ04 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not dispensing water, confirmed found control not sending 120vac to dual valve, unit needs new control, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; ordrng 1 W11043763 (cntrl-elec)

Near Alexander Rd, Bedford, OH 44146
Macaulay G.

Macaulay G.

WDTA50SAHZ0 WHIRLPOOL DISHWASHER Found dishwasher working intermittent, found loose plug. Made sure plug was seated, tested dishwasher, now working properly. Advised customer to install flat plug.; Job Cmpltd

Near Stormes Dr, Parma, OH 44130
Brian M.

Brian M.

GB2FHDXWB02 Whirlpool Refrigerator cc that unit is not dropping in temp after compressor start relay was replaced Removed back panel in freezer section found no frost patternCalled Chad and was advised that the suction line lays inside the drain pan and rots out. High side leak Needs compressor and filter kit Customer does not want to repair at this time

Near Empire Rd, Wickliffe, OH 44092
Arthur V.

Arthur V.

AMANA REFRIGERATOR ABB1921BRW00 Found unit not defrosting. Heater and bi-metal check good. Needs jazz bd. Replaced jazz bd. And reset to code. Defrosted unit. Op test good. Unit started before i left laid down water mat and advised customer about checking for leaks ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,

Near Glenwood Dr, Austinburg, OH 44010
Jeff M.

Jeff M.

MAYTAG DISHWASHER MDB6769PAW2 The ui is not responding and the control is not sending power the unit is getting 120vac ; ordrng 1 W10595568 (cntrl-elec) and 1 WPW10475771 (UI), schdld next appmnt for 5/4 FRI 8-12,

Near Monterey Dr, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

WHIRLPOOL WASHER WTW8500DC4 The unit had a off balance code I cleared the code op tested.; Job Cmpltd,

Near Arch St, Maple Heights, OH 44137
Jeff M.

Jeff M.

WHIRLPOOL RANGE WFG540H0ES1 Installed new part unit op tested good ; Job Cmpltd,

Near Fosdick Rd, Valley View, OH 44125
Jeff M.

Jeff M.

MAYTAG WASHER MVWB765FC2 Customer wants a dryer reroute to get estimate only; ordrng 1 W10470674 (kit-exhst),

Near Forest Overlook Dr, Seven Hills, OH 44131
Macaulay G.

Macaulay G.

MFC2062FEZ01 Maytag Refrigerator Customer complaint right side door gasket is torn, confirmed bottom left corner of right ff door gasket is torn see pic, had customer put gasket into hot water for 15 min to make gasket pliable, installed new gasket, advised customer to make sure to open the right door before closing the left door, op test good

Near Beaconsfield Blvd, Rocky River, OH 44116
Brian B.

Brian B.

KUDS30IVBL4 KITCHENAID DISHWASHER Found pump making noise. Removed pump top and cleaned out chopper. Ran test cycle. Op test ok.; Job Cmpltd

Near W Street Andrews Dr, Highland Heights, OH 44143
Arthur V.

Arthur V.

WHIRLPOOL RANGE WFE540H0AS1 Found bake element open and needs replaced. ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/3 THU !,

Near Pineview Dr, Madison, OH 44057
Arthur V.

Arthur V.

KENMORE WASHER Found unit giving a f51 and f71 error codes. Unit needs a bearing replacement and a control bd Est= 180.00 labor 340.83 parts and shipping. 557.29. Total for repair. Parts needed are 1-w10193886.(105.51) and 1-w10189966 customer does not want repaired. ; Job Cmpltd,

Near Carter Rd, Painesville, OH 44077
Robert A.

Robert A.

MAYTAG RANGE MGRH752BDQ Tested both ignitors, both pulling 3amps, good, found when broil is pressed control not accepting comand, will need controlCust to replaceOnly available in black; ordrng 1 5701M754 (CONTROL289.95), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near S Cheshire St, Burton, OH 44021
Robert A.

Robert A.

WHIRLPOOL DRYER WGD7300XW0 Found belt and pully off blower, reinstalled pully and belt, op test ok; Job Cmpltd

Near Reservoir St, Mantua, OH 44255
Dan H.

Dan H.

MVWB835DW1 WHIRLPOOL WASHER , Customer complaint that unit is not spinning out clothes and bouncing all over the place, ran diagnostics found f0e5(off balance) and f0e3(over loaded)error codes, found suspension rod had fallen off, no damaged suspension rod or mount reinstalled,ran drain and spin cycle with wet load, unit spun out to barely damp, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

Near Hollythorn Dr, Brecksville, OH 44141
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WSF26C2EXF01 Found comp and fans not running, cycled power, comp and fans running, unit starting to cool, cust to watch, op test ok; , Job Cmpltd,

Near Willow Way, Kent, OH 44240
Macaulay G.

Macaulay G.

MEDB765FW0 MAYTAG DRYER Found that vent may be clogged. Dryer itself is operating properly. All functions check ok.; Job Cmpltd

Near Timber Edge Dr, North Ridgeville, OH 44039
Chad  P.

Chad P.

NTW4605EW0 AMANA WASHER Found unit only runs drains pump. Pressed and held cancel button. Unit stopped drain pump and unlocked controls. Likely suds lock. Ran calibration and service mode. Unit is back to working correctly. Advised Cust on how to hold cancel to unlock unit is issues return. ; Job Cmpltd

Near W 94th St, Cleveland, OH 44102
Robert A.

Robert A.

MAYTAG WASHER MVWC415EW0 Ran diognastics, no codes, ran recal cycle, checked under unit, found guard half off, reset guard, ran rinse and spin, good, op test ok; Job Cmpltd,

Near Sapphire Ln, Streetsboro, OH 44241
Brian M.

Brian M.

GDT550HGD1BB GE Dishwasher Installed conduit and seal Both upper and lower arms moving as should OP TEST OK ;

Near Harding Dr, Wickliffe, OH 44092
Corey L.

Corey L.

EI28BS56IS5 Electrolux Refrigerator ustomer complaint ice maker not working after a month long vacation, temp in frz -9 and ff 38, found service pointer RF1001 that fits the description, unit needs kit from pointer, part to be shipped, part# 5303918496

Near Bassett Rd, Bay Village, OH 44140
Robert A.

Robert A.

MDB8601AWB Maytag Dishwasher Replaced the latch. Optest ok

Near Quilliams Rd, Cleveland Heights, OH 44121
Dan H.

Dan H.

MHW3505FW1 MAYTAG WASHER Customer complaint that unit is not spinning clothes out, ran diagnostics found f8e3(overflow condition) error code, unit passed test for error code shown, unit spins, unit fills to appropriately level, unit drains, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

Near Madison Ln, North Royalton, OH 44133
Macaulay G.

Macaulay G.

LGHT2137NF3 FRIGIDAIRE REFRIGERATOR Found refrigerator not cooling, has locked rotor in compressor. Tried new start device, but failed. Office to order compressor.; ordrng 1 240550945 (COMPRESSOR ),

Near River St, Elyria, OH 44035
Chad  P.

Chad P.

106.55606400 KENMORE REFRIGERATOR Unit well about 0. All fans and comp running. Found evap only partly frosted. Low side leak. Will need evap and drier replaced. Cust will be thinking on repair

Near Greenwich Dr, Strongsville, OH 44136
Chad  P.

Chad P.

MEDC215EW1 MAYTAG DRYER Found unit only has 120 on power supply. Found fuse open. Advised Cust to replace. Op test ok. ; Job Cmpltd

Near Bagley Rd, Cleveland, OH 44130
Holly B.

Holly B.

GB2FHDXWB02 Whirlpool Refrigerator Cc that unit is not running Found fans running and lights on but compressor not running Used compressor tool and compressor fired up Needs start relay replaced Used from T/S to replaced Freezer was making cold before I left ; used 1 8201786 (STARTER7155)

Near Empire Rd, Wickliffe, OH 44092
Brian B.

Brian B.

MDBH945AWW1 MAYTAG DISHWASHER Replaced panel and latch assembly. Ran test cycle. Op test ok.; Job Cmpltd

Near Parkwood Ave, Avon Lake, OH 44012
Corey L.

Corey L.

JDS1750ES0 Jenn-Air Range Customer complaint of an error code, ran diagnostics found f8e0 cooling fan, f2e1 stuck key, cleared codes, unit flashes f8e0 when bake or broil cycle started, reset the control, started 350 bake cycle, unit heated to 225 and cooling fan kicked on around 250-275 the unit canceled cycle and flashed f8e0, board is sending 5vdc to hall sensor, Hall effect sensor failing, unit needs new fan assembly; ordrng 1 W11107275 (FAN ASSEMBLY )

Near Leeward Ct, Avon Lake, OH 44012
Corina B.

Corina B.

MRT311FFFH00 Maytag Refrigerator CC that the unit is freezing food. Found the top shelf is to high where a gallon of milk can not fit, plus the shelf is over packed with food. Advised cust to lower the top shelf to fit a gallon of milk and not to overpack with food. Took pic. Optest ok. ; Job Cmpltd

Near Shannon Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

WDT720PADW2 Whirlpool Dishwasher CC that f2e2 is on UI. F2e2 no response from UI. Disconnected the ul. Plugged unit back in, Did not turn drain pump on. Will need a new control. called TG to order part. ; ordrng 1 W10854231 (cntrl-elec 15609), used 1 SHIPPING (SHIPPING AND HANDLING)

Near Monticello Blvd, Cleveland Heights, OH 44118
Brian B.

Brian B.

KRFC704FPS00 KITCHENAID REFRIGERATOR Checked temps. Room temp in both compartments. Plugged into wattmeter 107 Watts. Called whirl TL, Robert, 7721885659. Entered diag , step 38. Ramped compressor up to 100%. Wattage at 107. Robert said wattage should be at 144 and then drop back slightly. Also, no heat coming from condensor coil. He said this wattage indicates. Faulty compressor. Will need new compressor and correct drier. Cannot use a dye drier. Will need tech with lock ring kit as compressor can be overheated with soldering.; ordrng 1 W11025999 (COMPRESSOR) and 1 W11109499 (DRIER NO DYE)

Near Butternut Ridge Rd, North Olmsted, OH 44070
Chad  P.

Chad P.

WGD4815EW1 WHIRLPOOL DRYER Adjusted pulley as it was making a slight knocking noise. Adjusted venting. Op test ok. Handle is broken. Needs replaced. Cust can install. No need to return. ; ordrng 1 W10861225 (HANDLE)

Near Benedict Dr, Middleburg Heights, OH 44130
Macaulay G.

Macaulay G.

MDB4949SDZ WHIRLPOOL DISHWASHER Water pressure when running is checking ok. Customer complaint is that dishes still have soap on them after wash is finished. They use gel. Advised to try the pods and to run hot water at sick prior to starting dishwasher.; Job Cmpltd

Near Center Ridge Rd, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

MFT2776FEZ00 MAYTAG REFRIGERATOR All tests passed in diagnostics. Called whirlpool tech line and spoke with JC. He said that if test 1 and 38 had already passed, to run test 4 to check that the three way valve is going to the correct position. Test 4 passed ok. He instructed that if it passed, to replace the fresh food defrost thermistor with part number W10902214. Replaced thermistor from truck stock. Followed exact installation instructions. All tested ok.; used 1 W10902214 (THERMISTOR)

Near Meadow Moss Ln, North Ridgeville, OH 44039
Dan H.

Dan H.

WFW87HEDW1 WASHER WHIRLPOOL Customer complaint that unit is leaking, ran test cycle, found unit leaking from air vent, ordering air vent; ordrng 1 W11183219 (VENT)

Near Tamarack Dr, Parma, OH 44134
Dan H.

Dan H.

KRFC300ESS01 KITCHENAID REFRIGERATOR Customer complaint of popping sound when right door is opened, sound is coming from door hinge and closer, ordering door hinge and closer; ordrng 1 W10917988 (hinge-door) and 1 WP12028505AP (ref dr closer cam)

Near Greenbriar Dr, Parma Heights, OH 44130
Brian M.

Brian M.

KDHE404DSS0 Kitchenaid Dishwasher Cc that unit does not clean Ran Diagnostics was a error for long drain Found filter basket full off debri Ran diagnostics test cycle Upper and lower arms are not spinning and drain pump is humming loudly needs sump assy and drain pump and control ; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10531320 (pump-drain) and 1 WPW10554963 (pump&motor),

Near Legend Creek Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR ET1FTTXKQ03 The drain was frozen. I steamed the drain and added a wire to the heating element unit op tested good ; Job Cmpltd,

Near Tuxedo Ave, Parma, OH 44134
Brian M.

Brian M.

ADB1300AFB1 Amana Dishwasher Cc that unit isn’t drying Ran diagnostics found no error codes Ran test cycle ran with no problems Heater turns on Can not duplicate issue Advised to use hi temp and heated dry ;

Near Thwing Rd, Chardon, OH 44024
Corey L.

Corey L.

FRQE7000LW0 Fridgidaire Dryer ustomer complaint dryer not heating, started normal cycle on high heat with two damp towels, confirmed no heat, power to unit is good, found heating element open, customer has foil style vent, advised customer foil vent is a fire hazard and to replace foil style vent with a semi solid or solid rigid metal vent; ordrng 1 137114000 (heater)

Near Moorewood Ave, Avon Lake, OH 44012
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRS325FDAB01 Installed new part unit op tested good ; Job Cmpltd,

Near E 106th St, Cleveland, OH 44105
Jeff M.

Jeff M.

WHIRLPOOL DRYER GAS WGD4800XQ4 The unit was loud b/c the vent came off unit op tested good ; Job Cmpltd,

Near Stacy Ct, Richmond Heights, OH 44143
Corina B.

Corina B.

WTW5640XW2 Whirlpool Washer C that the unit does not spin and the unit makes a weird noise at the beginning. Found the cam was loose. Tighten the cam used loctite on the bolt. Ran a rinse and spin with towels. The actuator can not find home position. Will need an actuator. Used t/s yesterday. Called TG to order part; ordrng 1 WPW10006355 (actuator 57.13)

Near W 19th Pl, Cleveland, OH 44113
Robert A.

Robert A.

JEM25DM4BB GE Microwave CC that the fan turns on when opening the door. Found a relay stuck open on the control board. Will need a new control. Unit is heating. Cust does not want to repair.

Near Lake Ave, Cleveland, OH 44102
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR ARB1917CB The center rail is broken. It is allowing the drawers to hang lower causing the deli tray not to shut; ordrng 1 WPW10671238 (CENTER RAIL), schdld next appmnt for 5/3 THU 12-5,

Near Rita Dr, Independence, OH 44131
Dan H.

Dan H.

MVWB835DW3 MAYTAG WASHER Customer complaint that unit is making a loud clicking noise during agitation, started normal wash cycle, unit filled and advanced to wash cycle, clicking noise is coming from motor gearcase assembly, unable to isolate, unit needs new gearcase, motor, clutch and rotor, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor)

Near Alderwood Rd, Parma Heights, OH 44130
Jeff M.

Jeff M.

WHIRLPOOL DISHWASHER WDT730PAHZ0 The dispenser is leaking rinse aid. And the control is not sending power ; ordrng 1 W10861000 (DISPENCER ) and 1 W11131683 (CONTROL ), schdld next appmnt for 5/3 THU 8-12,

Near Steeple Chase Dr, Willoughby Hills, OH 44092
Macaulay G.

Macaulay G.

KUDS01DJSB0 KITCHENAID DISHWASHER Soap dispenser not always opening during cycle. Marcone advises to order rinse aid sensor as well. Also, sump motor not applying enough pressure to clean dishes. Office to order soap dispenser, rinse aid sensor, and sump assembly.; ordrng 1 W10782773 (pump&motor) and 1 WP8533381 (sensor) and 1 WP8558129 (dispenser)

Near Falcon Crest Ave, Avon, OH 44011
Jeff M.

Jeff M.

Near Steeple Chase Dr, Willoughby Hills, OH 44092
Chad  P.

Chad P.

WRF989SDAM02 KITCHENAID REFRIGERATOR Defrosted evap and installed fan, harness and support. Op test ok. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd

Near Patio Ln, Olmsted Township, OH 44138
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW8040DW2 Customer getting 2 error code. F0e3. And f2e1. First code is for a overload condition and the second code is a UI stuck button. Performed UI button test passed. Cleared codes and ran a spin cycle all function normal. Control not always responsive. Order control ; ordrng 1 W10812421 (cntrl-elec), schdld next appmnt for 5/4 FRI 12-5,

Near Middlefield Ct, Painesville, OH 44077
Brian B.

Brian B.

KUDL03FVSS0 KITCHENAID DISHWASHER Replaced drain hose, inlet valve, wash arm and support. Ran test cycle. Op test ok.; Job Cmpltd

Near Preston Pl, Westlake, OH 44145
Arthur V.

Arthur V.

MAYTAG WASHER MVWB835DW1 Ran diagnostics f6e2 error no communication between control and UI. Needs control And console ; ordrng 1 W10861510 (console) and 1 W11024149 (CONTROL ), schdld next appmnt for 5/4 FRI !,

Near Casa Bella Dr, Perry, OH 44081
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW4816FW2 Customer complaint water on hot setting not hot enough. Customer is getting 78 deg in tub on hot setting. Temp at customer faucet is 96 deg after running for awhile. Showed cust in manual where they discuss water temperatures. Some cold water is added to the hot cycle for energy savings. Advised cust to increase hot water temp at the tank since 96 is not very hot to begin with .ran a recalibration cycle. Op test good. Gave cust wlp consumer help line number; Job Cmpltd,

Near Palmerston Dr, Mentor, OH 44060
Arthur V.

Arthur V.

MAYTAG WASHER MVWB835DW2 Cust getting 2 error codes. F9e2 water ring detected or pump drive system error. Also getting a F7E9 locked rotor error. Ran test cycle after clearing codes. Unit passed. Unit is draining properly and mechanically is good. Advised customer about how to load washer (leaving center open and stacking clothes around the wash plate) customer unhappy with how unit washes and does not believe loading has anything to do with it. No error codes came back. Ran a load calibration cycle per techsheet. Unit is working as designed. Gave customer the phone number to wlp consumer line. ; Job Cmpltd,

Near Baker Ave, Mentor, OH 44060
Arthur V.

Arthur V.

MAYTAG WASHER MVWB835DW2 Cust getting 2 error codes. F9e2 water ring detected or pump drive system error. Also getting a F7E9 locked rotor error. Ran test cycle after clearing codes. Unit passed. Unit is draining properly and mechanically is good. Advised customer about how to load washer (leaving center open and stacking clothes around the wash plate) customer unhappy with how unit washes and does not believe loading has anything to do with it. No error codes came back. Ran a load calibration cycle per techsheet. Unit is working as designed. Gave customer the phone number to wlp consumer line. ; Job Cmpltd,

Near Baker Ave, Mentor, OH 44060
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WSF26C2EXF01 Found comp and fans not running, cycled power, comp and fans running, unit starting to cool, cust to watch, op test ok; Job Cmpltd,

Near Willow Way, Kent, OH 44240
Robert A.

Robert A.

MAYTAG WASHER MVWC415EW0 Ran diagnostics, no codes, ran recal cycle, checked under unit, found guard half off, reset guard, ran rinse and spin, good, op test ok; Job Cmpltd,

Near Sapphire Ln, Streetsboro, OH 44241
Robert A.

Robert A.

FRIGIDAIRE REFRIGERATOR FFHS2611PFEA Found evap drain frozen/clogged, cleared, op test okDroor bin in ff broken, needs bin, cust to install; ordrng 1 240323001 (BIN),

Near New Hudson Rd, Aurora, OH 44202
Robert A.

Robert A.

MAYTAG WASHER MVWB835DW3 Ran diognostic no codes, ran test 51, all passed, ran spin cycle, good, tighten rotor, cluck and stator, ran again, good, op test ok; Job Cmpltd,

Near Pettibone Rd, Chagrin Falls, OH 44023
Robert A.

Robert A.

MAYTAG DISHWASHER MDB4949SDH2 Installed sump asm, ran diagnostic cycle, op test ok; Job Cmpltd,

Near North St, Chagrin Falls, OH 44022
Dan H.

Dan H.

WDF330PAHB1 WHIRLPOOL DISHWASHER Customer complaint that unit is leaking, found unit leaning forward, leveled unit, no leaks found, unit is operating as designed ; Job Cmpltd

Near Southington Dr, Parma, OH 44129
Macaulay G.

Macaulay G.

FFHB2740PPAA FRIGIDAIRE REFRIGERATOR Replaced ice maker and cover. Tested refrigerator. Refrigerator is operating properly.; Job Cmpltd

Near Jamestown Ave, Elyria, OH 44035
Macaulay G.

Macaulay G.

GLWN2800D1WS GE WASHER Found blockage in drain pump. Cleared blockage, ran washer. Washer is operating properly.; Job Cmpltd

Near N Nantucket Dr, Lorain, OH 44053
Chad  P.

Chad P.

WED4815EW1 WHIRLPOOL DRYER Found venting restricted. Advised to have venting cleaned. Unit is heating okay. ; Job Cmpltd

Near Oakwood Dr, Olmsted Falls, OH 44138
Brian M.

Brian M.

WTW7040DW0 Whirlpool Washer Installed pump ran auto test and calibration test OP TEST OK ;

Near Ravenna Rd, Chagrin Falls, OH 44023
Corey L.

Corey L.

FRT21IS6BBP Frigidaire Refrigerator Customer complaint fridge or freezer not cooling, temp in frz 57 degrees and 60 in ff section, evap fan and condenser fans are running, compressor is running, found ice build up on solder joint of evap high side, tapped the system and found unit in a vacuum, added refrigerant and frost pattern improved, there is a leak in the evap, unit needs evap replaced 5303918274, ; used 1 TJ90BPV31 (BULLET PIERCING VALVE)

Near Windsong Ct, Westlake, OH 44145
Corina B.

Corina B.

KDRP407HSS4 Kitchenaid Range CC that the oven is not heating. Cust just did a cleaning and the oven turn off. Found the thermostat is open. Call TG to order part. ; ordrng 1 WP9759243 (thrmst-fix 5783)

Near W 67th St, Cleveland, OH 44102
Corina B.

Corina B.

KDTM354DSS5 Kitchenaid Dishwasher CC that the dw is not putting water into the unit. Found the wires to the water valve were not connected. Wired the connection. Optest ok.

Near W 67th St, Cleveland, OH 44102
Chad  P.

Chad P.

ARB2107AB WHIRLPOOL REFRIGERATOR Found unit not defrosting. Advanced timer into defrost. No power to heater. Bi metal open. Needs replaced. ; ordrng 1 WP10442411 (BI METAL)

Near Richmond Rd, Beachwood, OH 44122
Dan H.

Dan H.

WTW4816FW2 WHIRLPOOL WASHER Customer complaint that unit is not working, ran diagnostics no error codes found, ran manual test cycle, all components are working, unit is operating as designed ; Job Cmpltd

Near Northcliff Ave, Brooklyn, OH 44144
Dan H.

Dan H.

MRT118FFFH01 MAYTAG REFRIGERATOR Customer complaint of vibration noise, compressor, condenser fan and evaporator fan are running, no unusual noises heard, unit is operating as designed ; Job Cmpltd

Near Columbus St, Bedford, OH 44146
Macaulay G.

Macaulay G.

MVWX655DW1 MAYTAG WASHER Replaced main control board. Ran calibration cycle and automatic test cycles. All tested ok. No errors. ; Job Cmpltd

Near Vermilion Rd, Oberlin, OH 44074
Brian B.

Brian B.

MDB7749SBM2 MAYTAG DISHWASHER Replaced sump, control, panel, dispenser and stop clips on upper rack. Ran test cycle. Op test ok.; Job Cmpltd

Near Birch Cir, North Olmsted, OH 44070
Corey L.

Corey L.

MVWC360AW0 Maytag Washer Customer complaint unit doing weird things in rinse cycle, ran diagnostics, found F0e2 over suds, and F2e1 stuck key, cleared codes, customer stated she is using two detergent pods most of the time, I explained why using too much soap is a bad thing, only need 1-2 tbsp of a HE detergent, unit is operating as designed; Job Cmpltd

Near Glenbar Dr, Fairview Park, OH 44126

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