Near Amherst, Ohio 44001
David R
Job Details: 09/25/2020
RANGE GE JGB720SEJ4SS "Cc smelling gas with burners on. Tried all burners and confirmed. Gas still leaking out. Checked and found 3 valves still letting gas out. Gave estimate to customer for all valves. Customer paid SVC, do not order parts.; ordrng 1 WB21X20260 (valve burner
Near Avon, Ohio 44011
David R
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "S16360 covers labor. Same repeating issue. Following steps on service pointer. Ordering parts needed per pointer. Customer owes parts and SVC. Called techline to confirm. 7728892200. Went over findings. Follow service point and make sure Test 7 is in ste
Near Euclid, Ohio 44132
Corey L.
Job Details: 09/25/2020
WALL OVEN GE JGRP20WEJ2WW "Customer complaint bake not working, confirmed, broil is working, found bake ignitor failed, quoted to replace, customer does not want repair, she stated she has never used the broil and doesnÂ’t broil, offered to switch bake with broil ignitor, ok, switc
Near Cleveland, Ohio 44109
Corey L.
Job Details: 09/25/2020
WASHER WHIRLPOOL NTW4611BQ1 "Replaced suspension rods with kit, op test good"
Near Cleveland Heights, Ohio 44118
Jeff M
Job Details: 09/25/2020
DRYER WHIRLPOOL WGD4815EW2 Dryer is not turning on I tested all the fuses the switches everything tested good the centrifugal switch tested good and needs new timer; ordrng 1 WPW10185981 (timer)
Near Willoughby, Ohio 44094
Joe O
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 TJAF1200 (PROCESS), 1 W10895748 (COUPLER ), 2 W1089575
Near Madison Township, Ohio 44057
Jason N
Job Details: 09/25/2020
WASHER MAYTAG MHW5620HW0 "Cc unit not spinning out clothes, still damp at the endRan diagnostics, found codes f0e5 for off balance load. Ran auto cycle, all functions normal. Advised customer about load sizing, avoid too large or too small loads. Customer admitted she washed a la
Near North Olmsted, Ohio 44070
David R
Job Details: 09/25/2020
DRYER WHIRLPOOL WED8500DC4 Cc dryer squeaking. Idler pulley worn down. ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Cleveland Heights, Ohio 44112
Jeff M
Job Details: 09/25/2020
RANGE WHIRLPOOL WFE504W0JZ0 "Thermal block is fired replaced with tl op tested good ; used 1 PT500L (3 PRONG DRYER CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
Near South Euclid, Ohio 44121
Jeff M
Job Details: 09/25/2020
RANGE WHIRLPOOL MER8700DS1 The unit isnÂ’t heating the back ele is open ; ordrng 1 W10779716 (elmnt-bake)
Near Mentor, Ohio 44060
Jason N
Job Details: 09/25/2020
RANGE HOOD WHIRLPOOL WVW51UC0FS1 "Cc unit is rustingCustomer states she has rusty buttons, sheÂ’s tried several times to clean it off, doesnÂ’t work. Confirmed rusty buttons. Snapped pic. Unit operation is not affected, not sure if this is qualify for warranty work, this may be considered
Near North Olmsted, Ohio 44070
David R
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Cc of knocking noise. Went through diagnostics, tested fans, motors, compressor, all check good. Took off cover, looked at fans, nothing blocking checked damper. Good. Went through Icemaker cycle., dropped ice and called for water. Good. Checked dispense
Near Bay Village, Ohio 44140
Corina H
Job Details: 09/25/2020
REFRIGERATOR JENN-AIR JFC2089HEP CC that there is frost in the freezer. Steamed out the freezer. Gasket is touching the frame. Slides going in and out properly. Optest ok.
Near Solon, Ohio 44139
Jason N
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Cc unit not coolingFound unit will only run with doors open. When both door switches are depressed all functions stop. Replaced Jazz board using truck stock part. Programmed to 12, unit operation test good. All functions normal, unit is starting to cool.
Near Rocky River, Ohio 44116
Dan
Job Details: 09/25/2020
RANGE JENN-AIR CVG4280S "Customer complaint that burners are not lighting, confirmed, igniter switches are not working, unit is missing a knob, unit needs two igniter switches and a knob; ordrng 2 WPY704512 (Switch)s and 1 WP71001641 (Knob), used 1 SHIPPING (shipping and handli
Near Brecksville, Ohio 44141
Corey L.
Job Details: 09/25/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint im not working, confirmed, found wire for fill tube heater broken, unit needs fill tube heater; ordrng 1 W11230096 (tube-water)"
Near Cleveland, Ohio 44103
Dan
Job Details: 09/25/2020
MICROWAVE WHIRLPOOL WMH76719CZ "Customer complaint that unit is not working, confirmed unit is not heating, capacitor and diode are good, unit needs new magnetron ; ordrng 1 W10818686 (Mag)"
Near Streetsboro, Ohio 44241
Brian M
Job Details: 09/25/2020
DRYER SAMSUNG DV50K8600EV/A3 "Cc unit making noise Found noise coming from idler pulley and belt Also found tub to have started to crack showed customer Needs belt and pulley ; ordrng 1 DC93-00634A (Idler) and 1 6602-001655 (Belt), used 1 SHIPPING (shipping and handling) from stock"
Near Middleburg Heights, Ohio 44130
Corina H
Job Details: 09/25/2020
REFRIGERATOR GE PFSS5NJWASS "CC that the unit is not cooling. Found the compressor not running. Checked the compressor with the tester, 1.00 amps. Will need a new inverter board. ; ordrng 1 WR49X10283 (Inverter), used 1 Shipping from stock"
Near North Olmsted, Ohio 44070
David R
Job Details: 09/25/2020
WALL OVEN WHIRLPOOL WOD51ES4ES01 "Cc inside door upper in dirty. Took pics. Went over and checked the seal, seal is flush, not broken or ripped. Door is closing properly and snug against seal. Seal and door good. Hinges good. Door needs to be clean. Looked at notes, will need to charge f
Near Mantua, Ohio 44255
Brian M
Job Details: 09/25/2020
WASHER MAYTAG MVWB865GW0 Cc uni5 not working properly Found unit unable spin Rotor and stator are rusted Due to gearcase leaking Needs stator rotor and gear case Does not need lid latch ; ordrng 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W10754448 (clutch) and 1 W10811956
Near Brimfield, Ohio 44240
Brian M
Job Details: 09/25/2020
DISHWASHER WHIRLPOOL WDF590SAJW0 Cc door wont shut Found hinges damaged Needs hinges ; ordrng 1 WP8534854 (door hinge) and 1 WP8534853 (door hinge)
Near Cleveland, Ohio 44114
Joe O
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.16oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 TJAF1200 (PROCESS ), 1 W10895713 (COUPLER ), 1 W108957
Near Cleveland, Ohio 44128
Joe O
Job Details: 09/25/2020
WASHER CROSLEY VAW3584GW1 Cc: lid not lockingFound error code f8e1(long fill no fill). Ran auto test and calibration. Found no cold water entering unit. Found no cold water coming from house. Needs plumbing looked at. Op test ok
Near Moreland Hills, Ohio 44022
Brian M
Job Details: 09/25/2020
REFRIGERATOR KITCHENAID KSSC42QTS03 "Cc unit chirps Found noise to be coming from main control loosing power then powering back on Gave quote on board replacement ; ordrng 1 W10789107 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Brimfield Township, Ohio 44240
Brian M
Job Details: 09/25/2020
WASHER WHIRLPOOL WTW6120HW Complaint unit wont drain Found drain pump not plugged in Plugged drain pump In added a bucket of water and ran drain test OP Test Ok
Near Solon, Ohio 44139
Brian M
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 Cc of squeaking from right door Found hinge cover not seated properly rubbing door But cover in right location OP Test Ok
Near Lorain, Ohio 44055
Gabriel P
Job Details: 09/25/2020
WASHER AMANA NTW4516FW3 "Unit was overloading she need it information how to load it and use it explain .and ran calibration and auto test,pass opt test ok"
Near Aurora, Ohio 44202
Brian M
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed damper OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Middleburg Heights, Ohio 44130
Corina H
Job Details: 09/25/2020
DISHWASHER KITCHENAID KUDE70FXSS5 "CC that the unit is leaking from the left side. Removed the front door. Started a hour wash, let run for awhile. No leaks. Started the dishwasher with the door on, no leaks. Optest ok. Advised cust to get a video of the dishwasher leaking. Can not dup"
Near Cleveland, Ohio 44119
Dan
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Installed new user interface , advised customer to monitor"
Near Cleveland, Ohio 44114
Dan
Job Details: 09/25/2020
REFRIGERATOR MAYTAG MFI2570FEZ02 "Customer complaint that ice maker freezes up into a big block of ice, found ice maker fill cup frozen over, unit needs new valve; ordrng 1 WPW10312696 (Valve), used 1 SHIPPING (shipping and handling) from stock"
Near Brook Park, Ohio 44142
Corina H
Job Details: 09/25/2020
DRYER WHIRLPOOL WGD5100HW0 Replaced the harness. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.
Near University Heights, Ohio 44118
Jeff M
Job Details: 09/25/2020
RANGE WHIRLPOOL WFG505M0BS3 Installed new part unit tested good
Near Middleburg Heights, Ohio 44130
Corina H
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 CC that the arm fell off. Reattached the arm. Optest ok.
Near Brecksville, Ohio 44141
Corey L.
Job Details: 09/25/2020
WALL OVEN WHIRLPOOL WOD77EC0HS00 "Customer showed home closing date paper work putting unit under warranty, customer complaint oven turns on by itself and while cooking will sometimes turn off also Bluetooth not working, ran diagnostics found found f6e0 ui lost communication, cleared, po
Near Euclid, Ohio 44123
Dan
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Customer complaint that unit is not making ice, found ice bin full, ice maker cycled and filled, unit is operating as designed"
Near Cleveland, Ohio 44107
Dan
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours
Near Maple Heights, Ohio 44137
Corey L.
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRT351SFYB00 "Replaced evap fan motor and cleared ice, op test good"
Near Maple Heights, Ohio 44137
Corey L.
Job Details: 09/25/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Replaced evap and dryer, held 29” vac, added 4.25oz r134a, low side settled at 0, good frost pattern, op test good"
Near Cleveland, Ohio 44102
Dan
Job Details: 09/25/2020
WASHER MAYTAG MVWB835DW5 "Customer complaint that you turn it on beep beep beep sometimes it works clothes wet at end, unit is leaning to the right and has a board under feet, advised customer that unit needs to be on a solid level surface, ran diagnostics found f0e2(over suds),
Near Lorain, Ohio 44052
Gabriel P
Job Details: 09/25/2020
DISHWASHER/B-IN MAYTAG MDB7959SKZ0 "Replace parts,opt test ok"
Near South Euclid, Ohio 44121
Dan
Job Details: 09/25/2020
WASHER WHIRLPOOL WTW5560SQ0 "Installed new clutch, op test good"
Near Cleveland, Ohio 44135
Corina H
Job Details: 09/25/2020
WASHER AMANA NTW4516FW3 "CC that the unit shakes. Checked the basket, centered. Advised cust the shaking is normal. Optest ok."
Near Strongsville, Ohio 44136
David R
Job Details: 09/24/2020
REFRIGERATOR N/A MSD2756GEB "Cc of noise when trying to dispense ice, no ice was coming. Removed Icemaker, found ice was stuck on motor and in door flap causing loud noise. Removed whatever ice blocking. Tested. Good. Op test ok"
Near Brecksville, Ohio 44141
David R
Job Details: 09/24/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Cc frosting in FZ. Found gap on top of gasket. Put silicone over cabinet. Removed all ice, ice was blocking light. Used hot gun to conform. Good. Give 30 mins before opening. Op test ok"
Near Edgewood, Ohio 44004
Jeff M
Job Details: 09/24/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ Installed new part unit tested good
Near Mentor, Ohio 44060
Jeff M
Job Details: 09/24/2020
DISHWASHER MAYTAG MDB4949SHZ1 The water was off unit op tested good
Near Elyria, Ohio 44035
Gabriel P
Job Details: 09/24/2020
WASHER WHIRLPOOL WFC7500VW2 "I wasnÂ’t able to get it to diagnostics to check for error code Call tech line spoke to pj he got me to diagnostics we ran the test it pass check pump catch found two pennies discoloring clear also we unplug unit then plug back in and re program the contr
Near Mentor, Ohio 44060
Joe O
Job Details: 09/24/2020
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Installed ui. Ran ice maker diagnostics. Ran ice maker fill tube heater, ran ice maker fill. Op test ok ; used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, Ohio 44060
Jason N
Job Details: 09/24/2020
WASHER WHIRLPOOL WTW4955HW1 "Installed basket and suspension spring. Ran auto test and calibration. Op test good. Minimal vibration, normal for this unit."
Near Mayfield Heights, Ohio 44143
Joe O
Job Details: 09/24/2020
WASHER WHIRLPOOL MVWB835DW3 "Cc: no powerFound error code f6e2(communication error), and f2e1(stuck key). Could not run any tests, unit will not allow selections after checking error codes. Needs control and uiCustomer does not want to repair at this time"
Near North Randall, Ohio 44128
Brian M
Job Details: 09/24/2020
WASHER MAYTAG MVWC465HW2 Cc unit stuck on spin Found spin light flashing Reset control Ran diagnostics found no errors Ran auto test and calibration Advised on loading and soap usage OP Test Ok
Near Warrensville Heights, Ohio 44128
Brian M
Job Details: 09/24/2020
RANGE WHIRLPOOL WFE320M0ES2 Installed control Ran test bake to 350 OP Test Ok
Near Cleveland, Ohio 44102
Corina H
Job Details: 09/24/2020
WASHER WHIRLPOOL WTW6200VW0 CC that SD comes up. Found the basket not engaging to spin. Oil leaking from underneath. Will need bearings.; used 1 W10435302 (Bearings) from stock
Near Avon Lake, Ohio 44012
Corina H
Job Details: 09/24/2020
REFRIGERATOR KITCHENAID KSSC48FMS00 CC that the ice maker is not making ice as much. Cycled the ice maker found the gears getting stuck not rotating properly. Will need a new ice maker; used 1 4317943 (Ice maker) from stock
Near Middleburg Heights, Ohio 44130
Dan
Job Details: 09/24/2020
DISHWASHER KITCHENAID KDPE234GBS0 "Installed new dispenser, op test good"
Near Valley View, Ohio 44125
Brian M
Job Details: 09/24/2020
WASHER MAYTAG MVWB765FW3 Cc audio stoped working Found audio to be turned off Showed customer how to turn it back on OP Test Ok
Near Strongsville, Ohio 44136
Dan
Job Details: 09/24/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 6oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours be
Near Aurora, Ohio 44202
Brian M
Job Details: 09/24/2020
RANGE KITCHENAID KSGB900ESS0 Cc left front burner not simmering flame goes out Fund orfice to be dirty Removed orfice and cleaned it OP Test Ok
Near Elyria, Ohio 44035
Gabriel P
Job Details: 09/24/2020
REFRIGERATOR MAYTAG MFI2670XEM7 "Found ice maker constantly cycling and not stoping or filling with water replace new ice maker opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 W10882923 (ICE MAKER ASSY 103.59) from stock"
Near Strongsville, Ohio 44136
David R
Job Details: 09/24/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc not getting water or ice. Went to back of unit, tested valve, water came directly out of valve. Frozen reservoir, service pointer. Ordering parts from Pointer. ; ordrng 1 212643 (sealer-gum) and 1 W10801011 (reservoir) and 1 W10841140 (adhesive) and 1
Near Westlake, Ohio 44145
Corina H
Job Details: 09/24/2020
WALL OVEN WHIRLPOOL KOCE500ESS08 CC that the lights flicker. Called t/l Butch that the voltage to l1-n drops below 109 volts the lights will flicker. Cust does not have paperwork from an electrician for voltage. Call CP and said we need the paperwork from an electrician
Near Lakewood, Ohio 44107
Corina H
Job Details: 09/24/2020
DISHWASHER MAYTAG MDB8989SHZ0 Plugged the ui in. Optest ok
Near WARRENSVL HTS, Ohio 44122
Corina H
Job Details: 09/24/2020
WALL OVEN KITCHENAID KODE507ESS01 "CC that the sabbath mode is not working. Can only get one oven into sabbath mode. Called t/l. Set upper and lower oven to temp start for both, then hit tools-clock 7. Optest ok"
Near Cleveland, Ohio 44135
David R
Job Details: 09/24/2020
MICROWAVE WHIRLPOOL UMV1160CW7 Replaced parts. Tested. Good. Op test ok
Near Lyndhurst, Ohio 44124
Joe O
Job Details: 09/24/2020
DRYER WHIRLPOOL WED6620HW1 Installed ui. Tested. Ran test cycle. Op test ok
Near Parma, Ohio 44129
Dan
Job Details: 09/24/2020
DISHWASHER KITCHENAID KDFE304DBL0 "Customer complaint that unit is leaking, confirmed, found unit leaking from diverted va.ve, unit needs new sump assembly ; ordrng 1 WPW10455261 (Sump)"
Near South Euclid, Ohio 44121
Joe O
Job Details: 09/24/2020
OTR MICROWAVE GE JVM1740SM1SS "Cc: not workingFound unit not powering on or starting. Found unit is receiving proper power. Cycled power to unit, control lit up. Ran test cook. Unit is not heating. Found door switches are not being fully pressed. Needs door switches"
Near Cleveland, Ohio 44102
Jason N
Job Details: 09/24/2020
RANGE WHIRLPOOL WFG320M0BW2 Cc gas smell/leakBubbles checked all connections on unit. Bubble checked gas line and gas shut off. Gas coming from shutoff valve itself when turned on. Advised customer to contact plumber or local gas company to have shut off valve replaced.
Near Richmond Heights, Ohio 44143
Corina H
Job Details: 09/24/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "CC that the food is getting defrosted. Ran diag for the fans, compressor and damper, good. Will need a new control. ; ordrng 1 WPW10503278 (Control), used 1 WPW10503278 (Control) from stock"
Near Streetsboro, Ohio 44241
Brian M
Job Details: 09/24/2020
WASHER MAYTAG MVWB865GW0 Cc unit not running properly Found stored error for lid not open in between cycles Ran auto test and calibration Ran manual spin and agitation Unit is working properly
Near Fairview Park, Ohio 44126
Corina H
Job Details: 09/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "CC that the door does not shut, no water are ice dispensing. Found a dent In The left hand door not hitting the door switch.When holding the switch the ice and water dispense. Will need a new door and switch. ; ordrng 1 W11307224 (Left door) and 1 W11396
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details: 09/24/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Replace part,opt test ok"
Near Fairview Park, Ohio 44126
Gabriel P
Job Details: 09/24/2020
REFRIGERATOR GE PFE29PSDDSS Parts no longer available is discontinued found fan not running getting voltage but not starting office have marcone research
Near Berea, Ohio 44017
David R
Job Details: 09/24/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Missing part W11299027 will need broken. Ordering put. Replace all at once. Place on cancellation list. ; ordrng 1 W11299027 (deflector)
Near Highland Heights, Ohio 44143
Jeff M
Job Details: 09/24/2020
WASHER WHIRLPOOL WTW8500DW5 I ran the unit through a cycle put the unit in diagnostics I was unable to find an issue unit operated tested good
Near Streetsboro, Ohio 44241
Brian M
Job Details: 09/24/2020
RANGE WHIRLPOOL WFG505M0BW2 Complaint glass broken Found door glass broken panel damaged and knob broken ; ordrng 1 WPW10535777 (glass-door) and 1 W11178521 (nameplate) and 1 W10620549 (panl-mnfld) and 1 WPW10339443 (knob)
Near Brimfield Township, Ohio 44266
Brian M
Job Details: 09/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc unit not making ice Found icemaker locked up Replaced Ran test harvest OP Test Ok
Near Mentor, Ohio 44060
Jeff M
Job Details: 09/24/2020
WASHER MAYTAG MVWB765FW3 The unit has a water leveling issue needs a new main control I check the sensor hose the hose is fine needs a new main control; ordrng 1 W11195970 (cntrl-elec)
Near Cleveland, Ohio 44102
Jason N
Job Details: 09/24/2020
DISHWASHER WHIRLPOOL MDBH979SAM0 "Cc unit leaking Ran wash test, unit leaking from right side door, spray blowing past door seal. Small tear in door seal. Unit needs door seal.; ordrng 1 W11177741 (gasket6490), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, Ohio 44144
Joe O
Job Details: 09/24/2020
WASHER MAYTAG MVWX655DW2 Cc: not syphoning water and detergent out of dispenserFound no stored error codes. Advised customer the dispenser and dispenser tray will always hold a little bit of water. Ran auto test and calibration. Ran normal cycle. Op test ok
Near Cleveland, Ohio 44113
Jason N
Job Details: 09/24/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Cc unit ice maker not workingFound ice maker fill tube frozen. Thawed fill tube, ran manual fill valve test, good flow through and stops . Ran ice maker test, ice maker indexed, filled mold with water. Op test good."
Near Cleveland, Ohio 44107
Corina H
Job Details: 09/24/2020
DISHWASHER MAYTAG MDB7749AWM2 CC that the unit will not start. Found silver migration on the ui. Service pointer to call t/l. Will need a new ui. Called t/l Rich; ordrng 1 W10811151 (Ui)
Near Cleveland Heights, Ohio 44106
Jason N
Job Details: 09/24/2020
WALL OVEN KITCHENAID KODE500ESS04 "Cc unit codes f2e1Ran diagnostics, confirmed code f2e1 for stuck/shorted keypad. Replaced console using customer supplied pre Id part. Ran operational test. Op test good."
Near Moreland Hills, Ohio 44022
Jason N
Job Details: 09/24/2020
WASHER WHIRLPOOL WFW95HEXW2 "Cc unit not working and codesCustomer states it lock the door when starting a cycle then sit there, and eventually a code will appear on display. Ran diagnostics, found code f6e1 for ccu to mcu communication error. Unit will not tumble. Unit needs mcu bo
Near Franklin Township, Ohio 44240
Joe O
Job Details: 09/24/2020
WASHER MAYTAG MVWC465HW2 Installed gasket. Ran auto test and calibration. Op test ok
Near Cleveland, Ohio 44102
Jason N
Job Details: 09/24/2020
REFRIGERATOR KITCHENAID KURR204ESB00 "Cc unit has condensation building up on door glassNo condensation on door when arrived. Evap fan running, unit is cooling normally. Temp set for assorted at 37degrees. Advised customer we can try a door gasket to start. ; ordrng 1 W10797384 (gasket)"
Near Cleveland, Ohio 44108
Dan
Job Details: 09/24/2020
REFRIGERATOR AMANA ART318FFDW06 "Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restoc
Near Roaming Shores, Ohio 44084
Jeff M
Job Details: 09/24/2020
WASHER WHIRLPOOL WTW5000DW1 The unit was not shifting I installed a new shifter unit tested good; used 1 W10913953 (ACTUATOR) from stock
Near Avon, Ohio 44011
Dan
Job Details: 09/24/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer complaint that freezer section light is not working, confirmed, found freezer section light out, unit needs new freezer section led module ; used 1 W10695459 (Led) from stock"
Near Madison Township, Ohio 44057
Jeff M
Job Details: 09/24/2020
DISHWASHER MAYTAG MDB89598WS1 The garbage disposal did not have the center plastic punched out brand new garbage disposal unit tested good
Near Lakewood, Ohio 44107
Dan
Job Details: 09/24/2020
BEVERAGE CENTER KITCHENAID KURR204ESB00 "Customer complaint of moisture build up between door glass, confirmed, ordering new door glass assembly ; ordrng 1 W11431159 (Door glass)"
Near Parma, Ohio 44129
Joe O
Job Details: 09/24/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc: not workingUnit is receiving proper power. Found harness shorted out. Needs control and harness. Control shows out of stock, office to reschedule; ordrng 1 W10906426 (cntrl-elec) and 1 W11227372 (harns-wire)"
Near Westlake, Ohio 44145
Gabriel P
Job Details: 09/24/2020
WASHER MAYTAG MVWC565FW1 Found oil leaking from transmission pulley of motor damage also drive belt ordering all parts need it also agitator wonÂ’t come out order one just incase I have to break the old one ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W1102
Near Cleveland, Ohio 44113
Jason N
Job Details: 09/24/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM04 "Installed ff door and nameplate. Noticed color seems a bit off. Grain pattern in the door is running vertical, old door and freezer door grain patterns running horizontal. Called wp techline, Jk, reorder door, may have been pulled from differ t stock. Ad
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 09/24/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS00 Found temperature on both side 58 degrees calling chad check for dye no leakson sawder joint add fregerant hear a bubbleling sound coming from the inside cabinet by cp he said to send a senior tech with nitrogen ; ordrng 1 WPW10143759 (dryer)
Near Highland Heights, Ohio 44143
Jeff M
Job Details: 09/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV Do unit is not dispensing water or ice. The ice bin is full the water valve does function correctly I removed ice from the ice bin the icemaker did fill up with water. Laser actuating but the control board is not sending power; ordrng 1 W11043763 (cntrl-e
Near Mentor, Ohio 44060
Corina H
Job Details: 09/24/2020
REFRIGERATOR WHIRLPOOL WRF555SDHB01 "CC that there is water leaking. Found water leaking on the left and right side. Checked the drain pan, good. Found ice under the deli drawer. Checked the water valve. Hairline crack in the water valve to the ice maker. Called t/l. Andrew to replace the v
Near Madison, Ohio 44057
Joe O
Job Details: 09/24/2020
REFRIGERATOR AMANA ASD2522WRW03 "Cc: intermittently not coolingFound unit not running when I arrived, all lights on. Evap is not frosted over. Found tapping on thermostat unit started cooling. Needs thermostat; ordrng 1 WP2198202 (thermostat8340), used 1 SHIPPING (shipping and handling)