Service History 964 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Mogadore, Ohio 44260

Brian M

Job Details: 05/05/2021

Cc gasket not sealing and door uneven Leveled unit and positioned gasket OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Kent, Ohio 44240

Brian M

Job Details: 05/05/2021

Installed door OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFE535S0JZ0

Near Painesville, Ohio 44077

Joe O

Job Details: 05/05/2021

Cc: oven not heatingFound terminal block shorted out. Replaced terminal block kit. Ran test bake. Op test ok; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock

We serviced a

KITCHENAID WALL OVEN

Model KEBS208SSS04

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 05/05/2021

"Cc unit not baking Found bake element open Needs element ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 WPW10207398 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG STACK W/D

Model MET3800TW2

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 05/05/2021

Installed hose OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 05/05/2021

"Cc of no cool Found temps to be room temp and nothing running Spoke to BJ he advised and to order Compressor and GF2 board Compressor under warranty ; ordrng 1 W11333076 (Gf2 board) and 1 W11025999 (compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Beachwood, Ohio 44122

Brian M

Job Details: 05/05/2021

Installed clips and pads OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM4

Near Parma Heights, Ohio 44130

Marie V

Job Details: 05/05/2021

"Replaced ice maker , it cycle on its own. Op test ok"

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Seven Hills, Ohio 44131

Corina H

Job Details: 05/05/2021

CC that the breaker keeps tripping. Took a picture of the breaker box. Not on a Dedicated Circuit. Tested upper oven 3.5 amps. Working as designed. Talked to BJ could be a weak breaker. Optest ok

We serviced a

KITCHENAID RANGE

Model KFGC500JSS01

Near Independence, Ohio 44131

Corina H

Job Details: 05/05/2021

"CC that there is a high pitch noise. Faint high pitch noise coming from the ui, when off. Called t/l Leon file # 7730671205 will need to replace the ui to see if the noise goes away. Will need a new ui. Office to reschedule ; ordrng 1 W11492299 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Parma, Ohio 44134

Corina H

Job Details: 05/05/2021

Replaced the door. Will need a badge and plugs. Cust can install the parts. ; ordrng 4 WP12246610 (Plug)s and 1 W11223753 (Badge)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Brooklyn, Ohio 44144

Corina H

Job Details: 05/05/2021

CC that the unit is not cooling. Ff and Fz 80*. Checked the compressor 9.45 amps. Locked rotor. Will need a compressor ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN602EPA01

Near Westlake, Ohio 44145

Corina H

Job Details: 05/05/2021

CC that the freezer lights went out. Found 2 faulty light. Will need led light. Cust can install parts. ; ordrng 2 W11462342 (Led)s

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Parma Heights, Ohio 44130

Marie V

Job Details: 05/05/2021

"Replaced parts, tested outlet, is good. tested unit twice and ask cust to try to confirm, op test ok"

We serviced a

MAYTAG FREEZER

Model MZF34X20DW00

Near Elyria, Ohio 44035

Gabriel P

Job Details: 05/05/2021

"Follow all step of seal system and re charge it,opt test ok working as design"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Lorain, Ohio 44055

Gabriel P

Job Details: 05/05/2021

Cc that water is warm when dispensed from unit. Verified and explained to customer that for the water dispenser there is no temperature setting for the water. Unit is working as designed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Cleveland, Ohio 44102

Corina H

Job Details: 05/05/2021

"CC that there is a fault code and beeps. Ran diag F5e3 Lid Lock Will Not Unlock, f2 e1 UI Stuck Button. Unit beeps and shuts off. Checked the lock out of range. Will need a main control, ui and lock. Office to reschedule ; ordrng 1 W11112656 (Ui) and 1 W11400681 (Control) and 1 W10810403 (Latch)"

We serviced a

KITCHENAID COOKTOP ELE

Near Cleveland, Ohio 44102

Corina H

Job Details: 05/05/2021

CC that there is a fault code f47 on the right hand side. F-47 Power supply from power control board to User Interface is missing or WIDE communication error between UI and power control board or an open fuse on the filter board. Will need a new module. Part is still under warranty. Office to reschedule. ; ordrng 1 W10857233 (Module) and 1 W10885135 (Module)

We serviced a

MAYTAG RANGE

Model MER8650ES0

Near Grafton, Ohio 44044

David R

Job Details: 05/05/2021

"Cc unit not heating correctly. Found warped element, broken. Ordering; ordrng 1 W10779716 (Element)"

We serviced a

JENN-AIR COOKTOP ELE

Model JGD3536GS

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 05/05/2021

"Cc unit burners not lightning properly.Customer states unit is under warranty, confirmed Jennair 24 mo. In service bench. Found 3 burner heads very slow to ignite, spark ignitors are raised up too close to burner cap. Tapped electrodes back down into ceramic insulators. Ran burner ignition tests. Spark and ignition much improved. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, Ohio 44077

Dan

Job Details: 05/05/2021

"Customer complaint that unit is not agitating, ran diagnostics found f0e2(oversuds) error code, started normal wash cycle, unit filled, wash plate is not moving separately from basket, found shifter not connected to cam, corrected, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Mentor, Ohio 44060

Dan

Job Details: 05/05/2021

"Customer complaint that unit is leaking, bellow is good, started normal wash cycle, unit filled and began washing, unit drained, no leaks found, found evidence of water leaking passed bellow, advised customer to wipe bellow and door glass between uses , unit is operating as designed ."

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Painesville, Ohio 44077

Dan

Job Details: 05/05/2021

"Installed new control and user interface , found a line broken off of dispenser, unit needs new dispenser, part is out of stock so not scheduling return appointment ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, Ohio 44149

David R

Job Details: 05/05/2021

"Found F7E4 not engaging error. Not spinning. Rotor is spinning under but basket is barely moving. Ordering gearcase, clutch and slider; ordrng 1 W10754448 (Clutch) and 1 W11423759 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Royalton, Ohio 44133

David R

Job Details: 05/05/2021

"Cc unit not agitating. Found shifter was not put on correctly from factory. Corrected, tested, good. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Parma, Ohio 44134

David R

Job Details: 05/05/2021

"Cc both front burners not lighting. Same issue as previous. Not lighting all the time. Cleaned and still working intermittently. Ordering burner heads ; ordrng 2 WPW10515455 (Burner head)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230RHW

Near Painesville, Ohio 44077

Dan

Job Details: 05/05/2021

"Customer complaint that unit is shutting down before clothes are dry, ran diagnostics found f3e2(moisture sensor open or shorted, found moisture sensor open , unit needs new MOV harness; ordrng 1 WPW10298258 (Harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EBS02

Near Avon, Ohio 44011

Gabriel P

Job Details: 05/05/2021

Damper has been replaced. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 05/05/2021

"Customer complaints timer not advancing check vent out side is clog advise customer to clean also check voltage to timer confirm not advancing but is getting proper voltage need timer customer will think about it ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Parma, Ohio 44134

Marie V

Job Details: 05/05/2021

"Cc that the unit is leaving white residue on clothes and one time the clothes were still wet by the end of the cycle. Cust change to HE detergent, I ran diag no error codes. Filled unit on manual test and started an agitation to see if any white particles will come out, none, just a little bit of detergent. Advice cust to run clean washer cycle once a month and to use 1-2 tablespoons of detergent per load. Couldnt find any problems with unit. Working as designed. Op test ok. Also explain cust on when having an off balance load what they unit will do if no one is there to rearrange clothes"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TD2A

Near Middleburg Heights, Ohio 44130

David R

Job Details: 05/05/2021

Replaced UI. Tested. Good. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 05/05/2021

"Cc unit not startingChecked power in to unit, found missing neutral from outlet. Checked breaker. Good power in at 245 L1 to L2, 123v L to N. Ran dryer op test, still not turning on. Found neutral missing again to unit. Advised customer to contact electrician to have breaker or outlet inspected. Found another outlet in basement to plug unit into, unit is working in this outlet."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Warrensville Heights, Ohio 44128

Jason N

Job Details: 05/05/2021

"Cc unit not starting cycle.Ran diagnostics, found codes f7e6 for motor fault, f7e7 for motor unable to reach target rpm, and f1e1 for main control fault. Power cycled unit. Ran auto test, all functions passed. Started normal load. Unit filled with water but would not advance to wash, just sitting idle. Unit needs main control. Control shows out of stock on Marcone, office to contact customer with next service date. ; ordrng 1 W11417466 (Main control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Parma, Ohio 44134

Dan

Job Details: 05/05/2021

"Installed new sump assembly, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFC310S0EW3

Near Elyria, Ohio 44035

Marie V

Job Details: 05/05/2021

"Took POP. Cc that the unit has an error code of F9E0, confirmed when arrive error code was showing in display. Check incoming power at terminal block. L1 to N 120, L2 to N 121 and from L1 to L2 241V. Check all wires and connections on unit they were all good. And the screws on terminal block are tight. Unit will need main control.; ordrng 1 W11122533 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Cleveland, Ohio 44124

Brian M

Job Details: 05/05/2021

"Cc no bake Found several errors of f6e0 Miscommunication found UI to be cutting in and out while in diagnostics Needs UI and control,; ordrng 1 W11205353 (cntrl-elec) and 1 W11339755 (UI) and 1 WPW10324262 (igntr-oven)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Warrensville Heights, Ohio 44128

Jason N

Job Details: 05/05/2021

"Cc unit making a knocking noiseConfirmed knocking noise when unit tumbling. Pulled front panel, found metal bead stuck in front felt seal. Removed and retested, no abnormal sounds heard. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Fairview Park, Ohio 44126

David R

Job Details: 05/05/2021

"Customer had questions about different sounds with unit. Checked unit over. Normal sounds from when unit is switching between agitate and spin. Tested diagnostics, good. Unit is good. Op test ok"

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 05/05/2021

"Bent the hinge in place,opt test ok"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Amherst, Ohio 44001

Marie V

Job Details: 05/05/2021

"Cc that the unit is leaking. Ran diag and found error code f5e4 door not open error, F8E1 long fill. Unit has old dispenser will need new dispenser you can track water marks from it. Also ran a step 12 on diag to test unit, everything checked out good. Unit will need valve and dispenser ; ordrng 1 W11465533 (Dispenser) and 1 W11316256 (Valve) and 1 W11316255 (Valve)"

We serviced a

JENN-AIR RANGE

Model JDRP636HL00

Near Broadview Heights, Ohio 44147

Jason N

Job Details: 05/05/2021

"Cc unit oven door not sealing on right side.Customer stated right side of door not sealing, can feel heat escaping. Ran bake test to 350 degrees, small amount of heat can be felt on right side of door, right side may be sticking out about an 1/8 compared to left side. Replaced door hinges using customer supplied pre Id part. No difference on door. Called wp techline, Dave, replace hinges, receivers and inner door. Parts not showing in stock on Marcone, office to contact customer with next service date. ; ordrng 1 W11334152 (Inner door) and 1 W11318331 (Receiver) and 1 W11317948 (Receiver)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Wickliffe, Ohio 44092

Dan

Job Details: 05/05/2021

"Customer complaint that unit is not agitating, found shifter disconnected from cam, no damage to shifter or cam, reconnected, op test good"

We serviced a

KENMORE RANGE

Model 790.9611240D

Near Elyria, Ohio 44035

Gabriel P

Job Details: 05/05/2021

"Found left front switch defective causing light to stay on ; ordrng 1 316436001 (Switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM6

Near Rocky River, Ohio 44116

David R

Job Details: 05/05/2021

Replaced part. Tested. Good. Op test ok

We serviced a

ELECTROLUX WASHER

Model EIFLW50LIW0

Near Geneva, Ohio 44041

Joe O

Job Details: 05/05/2021

"Cc: not spinning, noise, not finishing a cycleFound error code e38(air trap clogged). Ran test cycles. Ran spin cycle. No abnormal noises. Following test 5 per tech sheet, water level is not 4.5 inches or above. Needs pressure switch. Per tech sheet if pressure switch does not fix issue replace control. Advised customer unit may also need a control. Customer stated to replace both control and pressure sensor. ; ordrng 1 134762010 (switch,pressure) and 1 809019912 (control asmy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, Ohio 44105

Jason N

Job Details: 05/05/2021

"Installed oven ignitor. Ran bake test to 350 degrees, op test no good. Ignitor not receiving power. Found gas valve open. Unit needs gas valve.; ordrng 1 WP98014893 (Gas valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FTMS02

Near Highland Heights, Ohio 44143

Brian M

Job Details: 05/05/2021

Replaced icemaker and switch OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ1

Near Wickliffe, Ohio 44092

Dan

Job Details: 05/05/2021

"Customer complaint that oven is not working, found bake valve solenoid open, installed new gas valve, op test good"

We serviced a

WHIRLPOOL RANGE

Model WOS31ES0JS01

Near Cleveland, Ohio 44109

Jason N

Job Details: 05/05/2021

Installed latch assembly. Ran bake test to 350 degrees. Unit heating. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW

Near Wickliffe, Ohio 44092

Dan

Job Details: 05/05/2021

"Customer complaint that door spring makes noise when opened, found grommet on hinge damaged causing it to slide out from under hinge after a few opens, unit needs new hinge; ordrng 1 WP8066057 (Hinge)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Mentor, Ohio 44060

Dan

Job Details: 05/05/2021

"Customer complaint of banging/rattling noises in the first 10-15 seconds at start up, air damper is loud when opening and closing, unit needs new air damper; ordrng 1 WPW10594330 (Damper)"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Geneva, Ohio 44041

Joe O

Job Details: 05/05/2021

Installed control and ui. Ran quick test cycle.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland, Ohio 44108

Jason N

Job Details: 05/05/2021

"Cc unit just beeping, control does not respondCustomer stated she cannot start a cycle, when she closes the door it just beeps. Found customer was not closing the door before the countdown. She thought she was supposed to wait until it counted down before she closed the door. Started normal wash cycle, showed customer how to operate unit. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAW01

Near Cleveland, Ohio 44110

Jason N

Job Details: 05/05/2021

"Cc unit not making ice.Customer stated he changed the filter recently due to water dispense being slow. It did not help. Confirmed very slow water dispense. Checked filter install, checked good. Checked water pressure into unit, good water pressure. Unit needs filter housing. Customer will think about repair and contact office if moving forward. ; ordrng 1 W10862456 (Filter housing)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Chardon, Ohio 44024

Brian M

Job Details: 05/05/2021

Installed control Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Rocky River, Ohio 44116

David R

Job Details: 05/05/2021

"Cc had questions about fan running after oven use. Ran through diagnostics, good. Let customer know, normal for cooling fan to come on and cool down unit until proper temp is met for it to turn off. Went over different functions with unit. Test good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, Ohio 44060

Dan

Job Details: 05/05/2021

"Customer complaint that unit is not agitating properly, ran diagnostics no error codes, started normal wash cycle, unit filled and began agitating, unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WFG770H0FZ

Near Geneva, Ohio 44041

Joe O

Job Details: 05/05/2021

Customer showed pop. Adjusted igniter. Op test ok

We serviced a

WHIRLPOOL RANGE

Model AGR4230BAW3

Near Amherst, Ohio 44001

Marie V

Job Details: 05/05/2021

"Took POP. Cc that the unit caught fire. Took pics. Spark module, switches, all igniter on top are burn. Called Whirlpool tech line, will call cust to ask what they want to do. If get a new one or the money that they paid for unit. ; ordrng 1 WPW10548355 (Harness) and 4 WPW10548355 (Igniter)s and 1 WP6610341 (Module) and 3 WPW10141709 (Valve burner)s and 1 W11173616 (Cord) and 2 W10859921 (Tubing)s and 2 W11213836 (Venturi)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near South Amherst, Ohio 44001

Gabriel P

Job Details: 05/04/2021

Cc that they have long dry times. Verified and found that receptacle on wall has poor connection every time you wiggle the cord on wall outlet it will start working. Will need electrician to verify issue with receptacle. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Geneva, Ohio 44041

Joe O

Job Details: 05/04/2021

"Installed control, ui, and water valve. Ran auto test and calibration. Op test ok"

We serviced a

KITCHENAID RANGE HOOD

Model KVWB600HBS

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 05/04/2021

Installed leds and transformer OP Test Ok

We serviced a

JENN-AIR COOKTOP ELE

Model JGD3536GB00

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 05/04/2021

"Cc unit keeps sparking. Customer stated the unit will continue to spark when trying to turn one of the burners on. Ran ignition test on all burners, good spark and ignition each time, could not duplicate a continued spark issue at this time. Advised customer to ensure to turn burner knob slightly past ignition print for burner to light properly."

We serviced a

JENN-AIR RANGE

Model CCE3401B

Near Austinburg, Ohio 44010

Joe O

Job Details: 05/04/2021

"Installed cooktop, and foam tape. Op test ok"

We serviced a

SAMSUNG DRYER

Model DV48J7770EPA2

Near Painesville, Ohio 44077

Joe O

Job Details: 05/04/2021

Installed thermal cut off. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW1

Near Amherst, Ohio 44001

David R

Job Details: 05/04/2021

"Cc unit not agitating correctly. Tested, no error codes. Found unit stuck in spin when trying to agitate. Replaced shifter from t/s. Tested. Ran diagnostics and calibration. Good. Op test ok; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 05/04/2021

Installed control and programmed it OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Highland Heights, Ohio 44143

Dan

Job Details: 05/04/2021

"Customer complaint of frost in freezer section, door gaskets are sealing, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Avon Lake, Ohio 44012

Marie V

Job Details: 05/04/2021

"Cc that the unit sounds like a jet when spinning. When spin the basket by hand you can hear gearcase , ran diag found error code of F2e1 UI stuck button. Ran auto test and it got loud on spin. Delete error code and tested UI pass. Unit will need new gearcase. No oil on rotor or stator. Cust will call whirlpool to see if they help with repair. ; ordrng 1 W11455453 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bay Village, Ohio 44140

Corina H

Job Details: 05/04/2021

Replaced the control. Ran a calibration. Started a normal load. Brought the core back for return. Optest ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KSC25INWH01

Near Solon, Ohio 44139

Brian M

Job Details: 05/04/2021

Installed valve OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WHD3090GW

Near Cleveland, Ohio 44106

Dan

Job Details: 05/04/2021

"Installed new control, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Amherst, Ohio 44001

Gabriel P

Job Details: 05/04/2021

Motor for ice dispensing was replaced and issue still persists. Verified voltage in control and only had 37acv and on motor 0acv called whirlpool tech line and spoke with Austin and we did some voltage test and asked us to replace switch on freezer which we bypassed and confirmed it was not functioning. Ordering switch.; ordrng 1 W11457217 (Switch)

We serviced a

WHIRLPOOL WALL OVEN

Model WOC75EC0HS01

Near Garfield Heights, Ohio 44128

Jason N

Job Details: 05/04/2021

"Cc unit display not workingConfirmed UI display is frozen, will not respond. Replaced UI console using customer supplied pre Id part. Ran operational tests, all functions normal. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Solon, Ohio 44139

Jason N

Job Details: 05/04/2021

"Cc unit freezer not cooling properly, top ice maker not workingFreezer temperature reading 20 degrees, ff section at 39. Ran diagnostics test 3, found freezer fan not working. Checked voltage into fan motor, good at 12.1vdc. Unit needs freezer evap fan motor. Replaced using misc. truck stock part. Good airflow in freezer, all functions test good. Op test good. ; used 1 W11224591 (Motor evap) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Cleveland, Ohio 44120

Dan

Job Details: 05/04/2021

"Customer complaint that water filter jammed, found water filter partially installed, installed correctly, op test good"

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Painesville, Ohio 44077

Joe O

Job Details: 05/04/2021

"Cc: continuously runningFound relay on control stuck closed. Needs control; ordrng 1 DC92-01626B (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 05/04/2021

"Cc customer has a replacement board for dispenser, needs installed. Customer had installed part himself, but it is not working. Ran functionality tests, dispense functions test good, fan tests are not working. Unit will not run with new board installed. Verified correct part number on sheet. Advised customer he may have a defective board."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2407LS0B

Near Solon, Ohio 44139

Jason N

Job Details: 05/04/2021

"Cc unit not working Found unit will not start a cycle, start button not working. Also found heavy and light options not working when pressed. Unit needs switch board for console. Customer not repairing, estimate only. ; ordrng 1 154774401 (Switch assembly - console)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Strongsville, Ohio 44136

David R

Job Details: 05/04/2021

Cc unit not working. Found terminal block and dryer cord burnt. Not installed correctly or tight. Replaced terminal block. Customer bought power cord from store. Replaced. Tested. Good. Op test ok; used 1 279320 (BLOCK-TERM) from stock

We serviced a

KITCHENAID WALL OVEN

Model KEBC208KSS0

Near Bay Village, Ohio 44140

Corina H

Job Details: 05/04/2021

"CC that the fan is rattling. Found the lower fan rattling. Advised cust to replace both fans at the same time. ; ordrng 1 WPW10016550 (Lower blower fan) and 1 WP4455334 (Upper blower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MLE2000AYW

Near Bay Village, Ohio 44140

Corina H

Job Details: 05/04/2021

"CC that the rugs came out wet. Checked the drain pump, clear. Started a fill and agitate then a spin, good. Advised customer the rugs were off balanced the Mach and would not be able to spin at full speed. Optest ok."

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Strongsville, Ohio 44149

David R

Job Details: 05/04/2021

"Cc unit noise when spinning. Confirmed loud noise coming from gearcase. Nothing leaking underneath. Washplate is hard to remove. Will need gearcase, slider, washplate. Ordering ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider) and 1 W10775188 (Washplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Aurora, Ohio 44202

Brian M

Job Details: 05/04/2021

Installed switch and drawer Ran auto test OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Bay Village, Ohio 44140

Corina H

Job Details: 05/04/2021

Replaced the drain pan. Steamed out ff section. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lorain, Ohio 44053

Gabriel P

Job Details: 05/04/2021

Cc that washer is vibrating. Verified and found the washer not leveled correctly so we leveled unit and did a drain/spin and unit is working as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Sheffield Lake, Ohio 44054

Gabriel P

Job Details: 05/04/2021

Diffuser and thermistor have been replaced. Opt test ok.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS07

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 05/04/2021

Motor was replaced.opt test ok

We serviced a

GE REFRIGERATOR

Model PFE28KSKBSS

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 05/04/2021

"Cc that IM frozen. Verified and found ice chute is not holding 2 tablespoons of water. Also called BJ and we ran diagnostics to cycle the ice maker and found that the water was leaking behind the ice maker because of ice fill tube being frozen cleaned out and they will need water valve and ice chute door. Ordering parts.; ordrng 1 WR17X13241 (Chute) and 1 WR57X24979 (Valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID WALL OVEN COMBO

Model KOCE500ESS11

Near Aurora, Ohio 44202

Dan

Job Details: 05/04/2021

"Customer complaint of uneven baking in oven and grinding noise in microwave and inside microwave is warm to the touch, heated glass of water in microwave, no grinding noises heard, microwave door is popping open, per service pointer unit needs new door assembly , oven is unit is operating as designed , part is out of stock so not scheduling return appointment ; ordrng 1 W10687342 (Door), used 1 W10775493 (Door) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Bay Village, Ohio 44140

Gabriel P

Job Details: 05/04/2021

Dispenser was replaced. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 05/04/2021

Cc of issue when spinning with bulky Ran diagnostics found no errors Ran manual high speed spin no issueRan test load with heavy blanket Advised on loading to stack up on the walls and leave middle open

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Streetsboro, Ohio 44241

Brian M

Job Details: 05/04/2021

"Cc of no lights Found unit to be dark tried swapping bulb in freezer no good Tried bulb in all slots no good Needs led power board ; ordrng 1 W10830288 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED7000DW1

Near Bedford, Ohio 44146

Jason N

Job Details: 05/04/2021

"Cc unit not powering on.Checked power in to unit, good at 244L1 to L2, and 123 L to N. Checked voltage to UI from connector p8, reading 0v. Unit needs main control. Customer not repairing, estimate only. ; ordrng 1 WPW10691552 (Control board)"

We serviced a

GE WASHER

Model GTW485ASJWS

Near Kent, Ohio 44240

Brian M

Job Details: 05/04/2021

"Cc of noise Found noise to be internal possible from gearcase Could not remove basket from tub its stuck base is stuck to shaft Will need gearcase, outer tub,basket and auger base Needs outer tub but its not serviceable ; ordrng 1 WH43X31240 (Auger) and 1 WH02X24374 (scr 1/4-20 2a sinulo) and 1 WH43X31239 (Base) and 1 WH38X27407 (platform trans asm k) and 1 WH45X26175 (basket asm) and 1 Outer tub not replaceable"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Westlake, Ohio 44145

Corina H

Job Details: 05/04/2021

CC that the water is cloudy. Confirmed that there a specs in the water. Removed the filter. Water came out clear. Will need a new filter. Optest ok.

We serviced a

WHIRLPOOL RANGE

Model WFC310S0EW0

Near Cleveland, Ohio 44135

Gabriel P

Job Details: 05/04/2021

Infinite switch was replaced. Opt test ok.

We serviced a

MAYTAG WASHER

Model MAH5500BWW

Near Solon, Ohio 44139

Dan

Job Details: 05/04/2021

"Customer complaint that unit is leaking, started normal wash cycle, unit filled and agitated , unit drained and filled back up, no leaks found, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near North Royalton, Ohio 44133

David R

Job Details: 05/04/2021

"Replaced parts. Ran test 12, good. All components working. Op test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Avon Lake, Ohio 44012

Corina H

Job Details: 05/04/2021

Replaced the ui and latch. Brought core back for return. Does not have to original box. Started a normal cycle. Selected every cycle correct time. Optest ok.

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