Near Orwell, OH 44076
Brian M
Job Details: 11/01/2019
WASH/DRY STACK WHIRLPOOL LTE5243DQA Cc of noise Found noise coming from suspension rods when spinning out Needs suspension and spring ; ordrng 1 W10207783 (spring) and 1 WPW10250667 (spring)
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/01/2019
DRYER WHIRLPOOL WED5790VQ1 "Found thermostat open ordering they will put parts in pls charge for shipping plus parts and service call only also pls ship to 750 aqua marine blvd Avon lake will not need to be scheduled for return ; ordrng 1 WP3387134 (thrmst-fix), used 1 SHIPPING (SH
Near Cleveland, OH 44102
Corey L.
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Customer customer ff losing temp again, confirmed temp was 50 ff and 16 frz, found evap frozen unit not defrosting, thermistors in range, and getting 5vdc, defrost working in svc test mode, defrost sensor test read open, called tl Spoke with Joel, sugges
Near Parma, OH 44134
Corey L.
Job Details: 10/31/2019
REFRIGERATOR FRIGIDAIRE LFHT1831QF1 "Customer complaint unit not cooling and ice in freezer, confirmed, top of evap and air duct to fridge full of frost/ice, room temp fridge and -2 frz, found ff door gasket missing about a 6” strip of magnet on top not allowing fridge to seal creating ice
Near Cleveland, OH 44111
Corey L.
Job Details: 10/31/2019
WASHER WHIRLPOOL WTW4955HW1 "Customer complaint washer making a loud noise and clothes not spinning out, confirmed can hear gears not engaging fully, wash plate checked good, hub teeth look worn, replaced with ts part, op test no good, noise is in the transmission, unit needs gearca
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/31/2019
REFRIGERATOR N/A KSSS42QMW01 "Tapped system for repair, there is no charge in system. Leak in system, will need addition parts. Talked to RA, suggested replacing all sealed system parts. Condenser no longer available. Evaporator may not be available either. Advised customer that offi
Near Wickliffe, OH 44092
Joe O
Job Details: 10/31/2019
DISHWASHER KITCHENAID KDFE104DSS0 "Cc: not sanitizing/ sanitize light flashing at the end of a cycleOhmed out owi thermistor. Found 64k ohms. Ohmed out heater found 16 ohms. Ran diagnostics test cycle. Found error code f7e1(no heat) and f8e2(drain motor electrical problem). Found water co
Near Willoughby, OH 44094
Jeff M
Job Details: 10/31/2019
WASHER WHIRLPOOL WTW4816FW2 Incorrect control board re-order along with the motor. I installed the capacitor; ordrng 1 W10890624 (motor-drve) and 1 W11170319 (cntrl-elec)
Near Elyria, OH 44035
David R
Job Details: 10/31/2019
WASHER WHIRLPOOL WTW8500DC5 "Replaced part, clips broke to lockand bezel broke. Ordering parts.; ordrng 1 W11237158 (bezel) and 4 WP90016 (clip)s"
Near Cleveland, OH 44102
Corey L.
Job Details: 10/31/2019
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint front left middle and back right burners not lighting anymore, confirmed, found offices clogged on those three burners, cleared obstruction, op test good"
Near Cleveland, OH 44111
Corey L.
Job Details: 10/31/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed ff door op test good
Near Shaker Heights, OH 44120
Corey L.
Job Details: 10/31/2019
WASHER WHIRLPOOL MVWX500XW2 "Customer complaint washer has same issue it doesn’t go past spin and cycle needs moved to rinse and spin to get water out and sometimes the light doesn’t light up and the noise is worse than before, ran diagnostics long drain and over suds, cleared, drai
Near Bedford, OH 44146
Corey L.
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Customer complaint fridge not getting cold again, confirmed, both sections room temp, no fans nor compressor running, cycled temp to off and back on, compressor and fans started, good frost pattern, replaced tstat with part sent, advised customer to moni
Near Geneva, OH 44041
Jeff M
Job Details: 10/31/2019
RANGE WHIRLPOOL WEG750H0HZ0 Installed new part unit op tested good
Near Wickliffe, OH 44092
Jason N
Job Details: 10/31/2019
WASHER WHIRLPOOL WFW92HEFW0 "Cc unit not cleaning, and codes, f9e1 and Suds, and makes a weird noiseRan diagnostics, found codes f9e1 for long drain, f8e3 for overflow condition, f7e8 for motor over temp. Ran auto test, drain pump pumping slow, then coded f9e1. Excessive suds in dru
Near Cleveland, OH 44103
Dan
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL GX5FHDXVQ03 "Customer complaint that freezer section door is broken, confirmed, unit needs new freezer section door; ordrng 1 12977864WQ (freezer section DOOR )"
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL ED5NHGXMQ00 Complaint is the units not making ice I found the unit had no water flow customer had a new water filter I change the water filter unit tested good
Near Wickliffe, OH 44092
Joe O
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Installed damper control. Ran damper diagnostics test. Op test ok
Near Lorain, OH 44053
Gabriel P
Job Details: 10/31/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Found some ice hollow also found fill tube tip frozen call bj explain me that valve might be whipping thats why is getting frozen by the fill tube ordering ; ordrng 1 242252702 (valve)
Near Wickliffe, OH 44092
Joe O
Job Details: 10/31/2019
WASHER ROPER RTW4516FW2 "Cc: not locking and items getting stuck under agitatorInstalled lid lock. Pulled agitator, found agitator not damaged. Ran auto test and calibration. Ran normal cycle. Op test ok"
Near Amherst, OH 44001
Gabriel P
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 When arrive check temperature on fresh food it was 36 degrees and freezer was 3 degrees is functioning correctly ask customer what they did customer son told me that his father un plug unit for few seconds and plug back on and started working advise him t
Near Lyndhurst, OH 44124
Corina H
Job Details: 10/31/2019
REFRIGERATOR N/A KSSS42QMW01 See JN notes. ; saved tckt
Near Kirtland, OH 44094
Dan
Job Details: 10/31/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Installed new ice maker , op test good"
Near Cleveland, OH 44135
David R
Job Details: 10/31/2019
WASHER MAYTAG MVWX655DW1 "Cc had questions about unit. Explained all cycles, explained wash plate motion, load about. Also can look at owners manual. No error code, unit checks good. Ran test cycle, ran calibration. Ran nor,all cycle, showed customer op test ok. Op test ok.*** cu
Near Chagrin Falls, OH 44022
Dan
Job Details: 10/31/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Installed new drain hose, op test good"
Near Moreland Hills, OH 44022
Dan
Job Details: 10/31/2019
WALL OVEN KITCHENAID KODE500ESS02 "Customer complaint that oven floor cracked after self clean, found two indents in over floor(see pics), indents are cosmetic damage and do not render unit unusable, oven floor is not a replaceable part, unit is not repairable"
Near Cleveland, OH 44135
David R
Job Details: 10/31/2019
RANGE WHIRLPOOL WFG320M0BS3 Replaced parts. Tested. Good. Op test ok
Near Warrensville Heights, OH 44128
Dan
Job Details: 10/31/2019
DRYER WHIRLPOOL WED5320SQ0 "Customer complaint that unit is not starting, confirmed, found door switch broken, jumped out, unit started, installed new door switch, op test good, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire
Near Rootstown Township, OH 44266
Brian M
Job Details: 10/31/2019
REFRIGERATOR MAYTAG MFT2776DEM00 Cc unit not cooling Found leak coming from bend on cap tube tubing Needs evaporator and filter drier Spoke to office advised to order parts .. no charge ; ordrng 1 W10143759 (drier (service)) and 1 W11116006 (evaporator)
Near Mayfield Heights, OH 44124
Jason N
Job Details: 10/31/2019
WASHER MAYTAG MVWB765FW3 "Cc unit not draining completely on delicate cycle onlyCustomer states it leaves a little water left over at the end of the cycle. Ran diagnostics, no codes stored. Ran auto test all functions passed. Ran delicate cycle, let fill up to water level, then c
Near Cleveland, OH 44128
Dan
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL GD25DIXHS00 "Customer complaint that unit is not making ice, found water supply turned off, turned on and advised customer to monitor"
Near Cleveland, OH 44144
David R
Job Details: 10/31/2019
DRYER MAYTAG MGDC465HW0 "Cc no operation. Found door switch not in correct position, corrected, started unit, heat cycled. Op test ok"
Near Mentor, OH 44060
Joe O
Job Details: 10/31/2019
WASHER WHIRLPOOL WTW8200YW0 Installed valve. Ran auto test. Op test ok
Near Richmond Heights, OH 44143
Jason N
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit not dispensing ice or waterBrand new unit, checked filter install, filter not fully turned into filter head. Water dispense is very slow, low pressure. Checked water source in to unit, bullet valve tap, valve barely opened. Opened valve, then rec
Near Rocky River, OH 44116
Corina H
Job Details: 10/31/2019
WASHER WHIRLPOOL WTW4616FW0 "CC that there is a noise in a spin. Ran diag F7E5 – SHIFTER fault, found the strike broken. There is water in the drain pan. Started a rinse and spin with towels found the gear case is slipping. Drain pan is full of water, due to the nurses filling a buc
Near Cleveland, OH 44109
David R
Job Details: 10/31/2019
WASHER MAYTAG MVWC565FW1 "Cc not operating. Plugged in unit, drain pump came on, let go and then canceled it out. Basket is spinning freely. No error codes. Hoses are correct. Blew through pressure tube to clear if any debris. Customer also had questions about soak cycle, referre
Near North Olmsted, OH 44070
Corina H
Job Details: 10/31/2019
WASHER MAYTAG MHW3505FW1 "CC that there is an error code f9e1. Ran diag F3e1 pressure hose, F9e1 Long drain. Drain pump is not spinning. Checked pressure hose, clear. Will need a main control, pressure switch and drain pump. ; ordrng 1 W11201284 (cntrl-elec) and 1 WPW10448876 (sw
Near Rocky River, OH 44116
Gabriel P
Job Details: 10/31/2019
RANGE JENN-AIR JMW3430WS01 "Found error code f8e0 slow speed fan ; ordrng 1 WPW10273667 (blower), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 10/31/2019
RANGE WHIRLPOOL WFE320M0EB1 Cc: crackling noise and smoke coming from switchFound old switch shorted out and burned up. Replaced switch. Op test ok
Near Harpersfield Township, OH 44041
Joe O
Job Details: 10/31/2019
REFRIGERATOR FRIGIDAIRE FFHS2622MWJ Installed auger motor. Op test ok
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/31/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Whoever put the installation kit on the dishwasher over tighten the water hook up and cuts the rubber gasket causing it to leak
Near Garfield Heights, OH 44125
Dan
Job Details: 10/31/2019
WASHER MAYTAG MVWB765FC1 "Customer complaint that unit is not washing, ran diagnostics found f8e1(long fill) and f0e3(over loaded) error codes, found hot water supply valve turned off, turned hot water on, started normal wash cycle, unit filled and began washing, unit is operati
Near Strongsville, OH 44149
Corina H
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Customer never received the water guide. Will need to order part; ordrng 1 WP67002743 (guide- wat)
Near Richmond Heights, OH 44143
Jason N
Job Details: 10/31/2019
RANGE JENN-AIR JJW3830DS02 "Installed UI panel. Ran bake test, setup WiFi for customer. Op test good."
Near Beachwood, OH 44122
Jeff M
Job Details: 10/31/2019
OTR MICROWAVE WHIRLPOOL WML75011HZ0 Customers issue is if he does not place something dead center of the turntable the turntable falls off of the turntable support tt. There is no fix for this problem I just told him to make sure he’s putting things in the center of the turntable this will
Near Cleveland, OH 44107
Gabriel P
Job Details: 10/31/2019
DRYER WHIRLPOOL WED99HEDW0 Call whirlpool spoke to austin I’m not very familiar with this unit but customer complaints that hybrid filter light will come on every two cycle when it supposed to come on every 5 cycles found a sheet of lint inside in the back of screen I believe it ma
Near Mayfield Heights, OH 44124
Dan
Job Details: 10/31/2019
WASHER MAYTAG MVWB765FW3 "Installed new control and user interface, op test good"
Near Cleveland, OH 44112
Corey L.
Job Details: 10/31/2019
WASHER AMANA NTW4516FW2 "Installed gearcase and new drive motor, op test good"
Near Solon, OH 44139
Brian M
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cc of no cool in fridge Found ff evap covered in ice Ran thermistor test Thermistor shorted Needs evap fan kit ; ordrng 1 W11033168 (harns-wire)
Near Munson Township, OH 44024
Jason N
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Installed freezer door, tested dispense, set temps to recommenced. Advised customer to allow up to 24 for ice production."
Near Painesville Township, OH 44077
Jason N
Job Details: 10/31/2019
WASHER ROPER RTW4516FW2 "Cc unit only filling with hot water.Ran manual fill tests, hot water coming up when calling for cold, and vise versa. Water lines correct on unit, however, wall valves are backwards plumbed to sink which has the hot water on the right hand side. Correcte
Near Parma, OH 44129
David R
Job Details: 10/31/2019
WASHER MAYTAG MVWB835DW3 "Replaced parts, ran Test 51/52. Op test ok."
Near Madison Township, OH 44057
Joe O
Job Details: 10/31/2019
RANGE HOT POINT RGB790SEH1SA Cc: not heating properlyRan test bake. Found igniter only pulling 1.5 amps. Unit lit after a few mins at 1.5 amps. Spoke to BJ he stated the igniter is probably bad and when cycling heat it probably won’t re-ignite. Needs bake igniter. Installed bake igni
Near Brook Park, OH 44142
David R
Job Details: 10/31/2019
DRYER MAYTAG MEDB765FC0 "Cc of sensor drying. Took off kick plate, found wire disconnected from sensor, tested out sensors, put wire back on, tested, good. Op test ok."
Near Bainbridge Township, OH 44023
Brian M
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed Ice maker and control Ran test harvest OP TEST OK
Near Aurora, OH 44202
Brian M
Job Details: 10/31/2019
WASHER MAYTAG MVWB855DC1 Cc unit gave error and then no longer worked Found stored error of f6e3 and f6e2 Could not run diagnostics Installed control and UI Ran auto test and calibration OP TEST OK
Near Strongsville, OH 44136
David R
Job Details: 10/31/2019
FREEZER FRIGIDAIRE LFFH20F3QM0 "Cc no cool. 120 coming into unit. Control temp not sending 120 to compressor, bypassed and compressor came on. Ordering temp control.; ordrng 1 LFFH20F3QM0 (CONTROL TEMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Streetsboro, OH 44241
Brian M
Job Details: 10/31/2019
RANGE WHIRLPOOL RBD305PVS00 Cc of unit shutting off Found UI dead but lights still working Needs control board assembly Control board is NLA
Near Rootstown Township, OH 44266
Brian M
Job Details: 10/31/2019
RANGE KITCHENAID KFEG500EBS2 Cc left front only works in high Found left front to only be running on high even when low is selected Needs switch and element Customer is stating unit was installed in May and will call and get updated info sent over
Near Brimfield Township, OH 44240
Brian M
Job Details: 10/31/2019
WASHER WHIRLPOOL WTW4816FW2 Complaint unit not sensing Plugged unit in found unit in pump mode Reset board Ran Diagnostics no error codes Ran manual test OP TEST OK Ran calibration OP TEST OK
Near Avon, OH 44011
Gabriel P
Job Details: 10/31/2019
WASHER WHIRLPOOL MVWC565FW1 Ran diagnostic no error code ran calibration and auto test pass ran four large towels pass no noise found
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Check temperature 5 degrees on freezer and 37 degrees fresh food section also ran diagnostic thermister good ran compressor good advise customer is not easy to diagnose the unit when is working you can’t duplicate check voltage on out let 123 v going to c
Near Cleveland, OH 44113
Corina H
Job Details: 10/31/2019
DISHWASHER WHIRLPOOL WDF520PADM0 "Replaced the control. Ran a calibration. Checked the ui lights, good. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Fairview Park, OH 44126
Corina H
Job Details: 10/31/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced the wire harness and motor. Optest ok.
Near Brecksville, OH 44141
Brian M
Job Details: 10/31/2019
DISHWASHER KITCHENAID KUDR25SHWH1 Cc of child lock on No response on UI when trying unlock unit. To unlock hold energy save button for 4 seconds . No response tried several times Needs panel control Customer does not want to repair EST only
Near Maple Heights, OH 44137
Brian M
Job Details: 10/31/2019
WASHER MAYTAG MVWB835DW0 Cc unit is stating it taking an hour to wash clothes and that it makes a noise during wash Ran Diagnostics found error F0e3 overload Customer has clothes in washer i ran a cold wash cycle Let unit fill up and get to wash cycle let it run for 10 min in was
Near Valley View, OH 44125
Corina H
Job Details: 10/31/2019
REFRIGERATOR KITCHENAID KBFS20EVMS11 CC that the unit is not cooling. Ff 77 Fz 77 ran diagnostics found compressor not starting. Used start device compressor started with 3.1 amps. Replaced start device from surplus truck stock. Optest ok. ; used 1 WPW10448874 (START DEVICE 6271) from stock
Near Lakewood, OH 44107
Gabriel P
Job Details: 10/31/2019
WASHER MAYTAG MVWC415EW1 "Found washer with water inside drain using shot vac took drain pump out found jewelry inside clear out ran diagnostic delete error codes ran calibration and auto test pass it drain all water out,opt test ok"
Near Bedford Heights, OH 44146
Corina H
Job Details: 10/31/2019
WASHER WHIRLPOOL WTW7000DW1 Replaced the control and valve. Brought core back for return. Ran a calibration. Optest ok.
Near Broadview Heights, OH 44147
David R
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Cc of plastic smell. Let customer know that when the unit is new there is a plastic smell to it. A lot of the components are plastic and are inside of an enclosed area. Also found customer had ice maker on and cycling without water being turned on from ho
Near North Royalton, OH 44133
David R
Job Details: 10/31/2019
WASHER MAYTAG MVWC360AW0 "Cc unit not advancing. Control not needed, returning. Found lid lock error code. Replaced from t/s and tested in manual mode, tested in test cycle. Good. Op test ok.; used 1 W10404050 (LATCH) from stock"
Near Solon, OH 44139
Brian M
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Cc of noise Found noise to be normal and be coming from compressor Made sure feet on compressor are tight and made sure no copper tubing was vibrating OP TEST OK
Near Mentor, OH 44060
Jeff M
Job Details: 10/31/2019
DISHWASHER WHIRLPOOL MDB4949SHW The unit was not balanced or unlevel I re-leveled the legs in the door now shuts properly
Near Perry Township, OH 44081
Jeff M
Job Details: 10/31/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Tech line is not required customer is only using the dishwasher once a week causing a film to build inside the dishwasher I recommended to customer to start cleaning the dishwasher once a month with affresh. Start using a heavy duty cycle along with hi te
Near Avon, OH 44011
Gabriel P
Job Details: 10/31/2019
WASHER MAYTAG MVWC565FW1 "Replace motor and capacitor ran diagnostic delete error codes unplug unit to reset control ran calibration and auto test pass ran some towels on rinse and spin pass,opt test ok"
Near Mentor, OH 44060
Corina H
Job Details: 10/31/2019
OTR MICROWAVE WHIRLPOOL WML55011HB3 Replaced the door. Optest ok.
Near Mentor, OH 44060
Dan
Job Details: 10/31/2019
WASHER MAYTAG MVWB766FW1 "Installed new tub, baste , and gearcase, op test good"
Near Mentor, OH 44060
Corina H
Job Details: 10/31/2019
RANGE WHIRLPOOL WFE770H0FZ2 Replaced the hinges. Optest ok.
Near Painesville Township, OH 44077
Dan
Job Details: 10/31/2019
WASHER WHIRLPOOL MVWC400XW3 "Customer complaint that unit is trying to sense mid cycle and will not complete cycle, ran diagnostics found f7e6(motor fault) and f7e5(shifter fault) error codes, ran manual test cycle unit will not agitate unit does spin, called whirlpool techline spo
Near Geneva, OH 44041
Jeff M
Job Details: 10/31/2019
REFRIGERATOR FRIGIDAIRE FRT18S6JQ0 The unit is leaking onto the top shelf most likely it’s humidity. I took the back panel of the freezer off and I was not able to find any ice build up the drain is clear.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near Chagrin Falls, OH 44023
Jeff M
Job Details: 10/30/2019
DRYER WHIRLPOOL WED9200SQ0 The unit has an F 70 code which is a miscommunications with the main control tech sheet recommends the control board to be replaced; ordrng 1 WPW10110641 (cntrl-elec)
Near Franklin Township, OH 44240
Brian M
Job Details: 10/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc of unit not washing Found sump getting power Needs sump assembly Customer got coverage from whirlpool and got a reference number WMV5C00APL1; ordrng 1 W11085683 (pump&motor)
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/30/2019
WASHER MAYTAG WFW5620HW0 The unit will consistently get stuck at one minute and spin for a considerable amount of time until the cycle is interrupted needs a new control; ordrng 1 W11322903 (cntrl-elec)
Near Auburn Township, OH 44023
Jeff M
Job Details: 10/30/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Upon my arrival customer showed me a video of what the refrigerator was doing because at this particular time the unit was not making any noises. I put the unit in a force defrost cycle the noises were not similar to the video. I checked all the moving co
Near Broadview Heights, OH 44147
Dan
Job Details: 10/30/2019
RANGE JENN-AIR JDS9860CDB00 "Customer complaint that left side burners are too high, burner valves are already set to lowest setting, unit is operating as designed"
Near North Royalton, OH 44133
Dan
Job Details: 10/30/2019
WASHER MAYTAG MVWB765FW1 "Customer complaint that on normal wash cycle all spin speed options are not able to be selected, advised customer that this is normal, unit is operating as designed"
Near Cleveland, OH 44111
Corey L.
Job Details: 10/30/2019
DISHWASHER WHIRLPOOL WDTA50SAHN0 "Installed new pump and motor asm, op test good"
Near North Olmsted, OH 44070
Corina H
Job Details: 10/30/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 CC that there is food freezing in the ff. The control was at the coldest setting. Took temp ff 35* Fz 5*. Set control to recommend setting. Optest ok.
Near Rocky River, OH 44116
Corina H
Job Details: 10/30/2019
WASHER MAYTAG MVWX700XW1 "CC that the unit is leaking. Found the dispenser is leaking from the cold valve. Will need a new valve. ; ordrng 1 W11158805 (housing 14468), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 10/30/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer complaint auto fill dispensing is off and it’s leaking some water randomly onto top of freezer seal, confirmed, calibrated water, tested mullion, found mullion heater not heating, mullion heater circuit ohmed out, user interface not sending powe
Near Atwater, OH 44201
Brian M
Job Details: 10/30/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Cc of unit frosting up In freezer and no cool in fridgeFound vent holes to have ice build up Cleared up iceAdvised on making sure doors are closed OP TEST OK
Near Warrensville Heights, OH 44128
Dan
Job Details: 10/30/2019
REFRIGERATOR WHIRLPOOL MFI2569VEB "Installed new control, op test good"
Near Mentor, OH 44060
Joe O
Job Details: 10/30/2019
DRYER SAMSUNG DV40J3000EW/A2 Cc: not heatingFound element open. Needs heating element. Customer does not want to repair at this time
Near Concord Township, OH 44060
Joe O
Job Details: 10/30/2019
DRYER WHIRLPOOL WED4815EW1 Cc: not tumblingFound belt broke. Needs belt. Replaced belt. Ran test cycle. Op test ok; used 1 341241XXX (XXXDO NOT RESTOCKXXX) from stock
Near Mentor, OH 44060
Joe O
Job Details: 10/30/2019
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Installed control. Ran multiple test cycles. Op test ok
Near Berea, OH 44017
Gabriel P
Job Details: 10/30/2019
WASHER WHIRLPOOL WTW5000DW3 Customer said she smell chemicals after a load ran rinse and spin no smell ask her what detergent she use for washing she uses trader joe liquid laundry detergent he and borax detergent booster ask her to put it in washer ran rinse and spin again wants wa
Near Solon, OH 44139
Brian M
Job Details: 10/30/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Cc of shelf glides are broken on third shelf and third shelf broken Parts that are on order are correct but not yet arrived Found glides broken and not rotating Needs 4 glides Customer stated that he can install the shelf when it comes in; ordrng 2 W10817
Near Strongsville, OH 44149
David R
Job Details: 10/30/2019
FREEZER WHIRLPOOL WRF555SDHV02 "Replaced parts, set temps. Op test ok"
Near Geneva, OH 44041
Jeff M
Job Details: 10/30/2019
WASHER MAYTAG MHW3505FW0 "The pump failed I took the pump apart it’s clean but not working needs a new pump; ordrng 1 WPW10605427 (pump-water), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Moreland Hills, OH 44022
Dan
Job Details: 10/30/2019
WASHER WHIRLPOOL MVWB766FW1 "Installed new valve and housing, op test good"