Near Chester Township, OH 44026
Jason N
Job Details:
10/08/2019
COOK TOP KITCHENAID KGCD807XSS02 "Cc unit leaking gasFound gas leak at RF valve, gasket will not seal. Unit needs RH valve. Valve ( 7502P505-60) is nla on parts lookup. Called wp techline, Steve, designated unit as non-repairable. "
Near Painesville Township, OH 44077
Joe O
Job Details:
10/08/2019
REFRIGERATOR GE PFSS5NFWASS "Cc: not coolingCustomer had unit unplugged until approximately 1pm today. Found temps in freezer at 71 degrees. Found compressor not running, and cold. Hooked up compressor tester. Found compressor started. Needs inverter boxCustomer does not want to rep
Near Euclid, OH 44119
Corina H
Job Details:
10/07/2019
WASHER WHIRLPOOL WTW5000DW1 CC that the washer will fill and do nothing. Ran diag no codes. Ran an auto test. Ran a calibration. Started a normal cycle with towels. Filled went to wash. Optest ok Customer has a foil style vent advised customer to replace with a semi rigid or rigid v
Near Cleveland, OH 44107
Corina H
Job Details:
10/07/2019
REFRIGERATOR KITCHENAID KBFS25EVMS00 "CC that filter is stuck. Removed filter, replaced the filter. Optest ok."
Near Mentor, OH 44060
Joe O
Job Details:
10/07/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 Installed listed parts. Tested ice maker and water. Op test ok
Near Mentor, OH 44060
Joe O
Job Details:
10/07/2019
MICROWAVE KITCHENAID KMBS104ESS02 cc: dead spot in display. Installed control and panel. Op test ok
Near North Madison, OH 44057
Arthur V
Job Details:
10/07/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced fill tube and icemaker. Advised cust to give it 24-48 hrs to start making ice
Near Rocky River, OH 44116
Corina H
Job Details:
10/07/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 CC that there is water leaking on the floor. Checked drain pan. Removed kick plate looked at the water dispenser. Found John guess fitting with hairline crack. Replaced fitting from t/s. Optest ok.; used 1 WR02X11330 (5/16 UNION) from stock
Near Shaker Heights, OH 44122
Joe O
Job Details:
10/07/2019
GAS SLIDE-IN JENN-AIR JDS9860AAP Installed parts. Op test ok
Near Painesville, OH 44077
Arthur V
Job Details:
10/07/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cust complaint that after Peeling some hard boiled eggs they froze overnight on the middle shelf. . Nothing else except the eggs froze. Before or since except some mini carrots. Replaced noisey baffle. Op test good. Customer to monitor
Near Avon, OH 44011
Corina H
Job Details:
10/07/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY01 CC that there is frost and ice on the ice box and not making ice. Found ice and frost around the frost of the ice maker. Service pointer R8178796-A to replace the Fascia Heater Kit. Cust does not want to repair
Near Olmsted Township, OH 44138
Corina H
Job Details:
10/07/2019
WASHER WHIRLPOOL WET4027HW0 Found the water valve blue wire was not in the mulex plug. Inserted the wire. Ran a manual test for cold and hot water. Optest ok. There was a tear in the flooring before we started. Took pic.
Near Ashtabula, OH 44004
Arthur V
Job Details:
10/07/2019
DISHWASHER WHIRLPOOL WDT720PADM0 Found unit needs pump and motor assy. ; ordrng 1 WPW10671941 (pump&motor)
Near Olmsted Township, OH 44138
Corina H
Job Details:
10/07/2019
DRYER WHIRLPOOL MDE7600AYW CC that the baffle is loose. Tighten the baffle. Optest ok.
Near Richmond Heights, OH 44143
Jeff M
Job Details:
10/07/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 The compressor is seized needs a new compressor ; ordrng 1 W10309988 (compressor) and 2 W11179385 (drier-tube)s
Near Cleveland, OH 44124
Jason N
Job Details:
10/07/2019
RANGE KENMORE 790.487629 "Installed upper bake element, ran bake test to 350. Op test good."
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details:
10/07/2019
REFRIGERATOR GE PGCS1RKZH2SS "It appears the icemaker was not needed. Exchange the cost of the icemaker for the cost of the water valve; ordrng 1 WR57X10032 (valve,water)"
Near Lorain, OH 44053
Gabriel P
Job Details:
10/07/2019
DRYER WHIRLPOOL WGD4815EW Found no issue with unit everything test good also found microwave on top dryer and scratch the dryer other then that opt test ok
Near Mentor, OH 44060
Dan
Job Details:
10/07/2019
REFRIGERATOR GE GSH25JFRFCC "Customer complaint of no water, found water valve turned off, opened valve, op test good"
Near Mentor, OH 44060
Joe O
Job Details:
10/07/2019
DRYER WHIRLPOOL WGD9400SU0 "Cc: will not start cycleFound belt switch open needs belt switch. When disassembling the unit the plastic holding the clips on the front panel broke. clips were held on by melted plastic. Spoke with BJ he stated to give it to the customer at half price.
Near Garrettsville, OH 44231
Brian M
Job Details:
10/07/2019
WASHER WHIRLPOOL WFW8740DW0 Customer complaint of error codes Found errors 91 31 stored Ran auto test and it completed as normal Advised on soap usage OP TEST OK
Near Lyndhurst, OH 44124
Jason N
Job Details:
10/07/2019
MICROWAVE KITCHENAID KHMC1857BSS "Cc unit not heating as hot as it used toCustomer stated it used to burn her hands when she took food out, now it’s not.Ran test heat using cup of water for 1 min. Water sufficiently hot, checked power level on unit, power level was lowered to 90%. Raised
Near WARRENSVL HTS, OH 44122
Jason N
Job Details:
10/07/2019
DRYER WHIRLPOOL WGD5000DW3 Installed flame sensor and coil. Ran dryer heat test. Op test good.
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details:
10/07/2019
WASHER AMANA NTC3500FW00 There was a Penni in the drain pump op tested good
Near WARRENSVL HTS, OH 44122
Jason N
Job Details:
10/07/2019
WALL OVEN ELE WHIRLPOOL WODA7EC0HZ01 Installed both appliance manger board. Ran op test on both upper and lower to ensure all functions are working.
Near Solon, OH 44139
Jeff M
Job Details:
10/07/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Hoses were not needed there a ceramic in the pump
Near Beachwood, OH 44122
Joe O
Job Details:
10/07/2019
DRYER MAYTAG MEDB850YW0 "Cc: not dryingFound heating element open. Needs heating element; ordrng 1 WP8544771 (element10349), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Broadview Heights, OH 44147
Dan
Job Details:
10/07/2019
WASHER WHIRLPOOL MHWZ600TB02 "Customer complaint of noise,started quick wash cycle, ran drain and spun , no unusual noises heard, unit is operating as designed"
Near Euclid, OH 44123
Joe O
Job Details:
10/07/2019
WASHER MAYTAG MVWC565FW0 "Cc: not agitating or spinningFound cam extremely loud. Found hub stripped out. And belt warn out. Needs cam belt and hub. Replaced cam belt and hub. Ran auto test. Basket is really off balance and still making a squealing and knocking noise. Needs gearca
Near Amherst, OH 44001
Gabriel P
Job Details:
10/07/2019
RANGE JENN-AIR JES9900BAS "Call bj to help me diagnose the complaint issue found burner bad and control switch also will 2 techs on the job cause there’s is a ventilation underneath it would of been hard for one tech to do job charge double labor customer will not fix collect serv
Near Amherst, OH 44001
Gabriel P
Job Details:
10/07/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00
Near Broadview Heights, OH 44147
Dan
Job Details:
10/07/2019
RANGE WHIRLPOOL WGG745S0FS02 "Installed new control and user interface , op test good"
Near Strongsville, OH 44136
Dan
Job Details:
10/07/2019
RANGE WHIRLPOOL GBD309PVS02 "Customer needs lower oven door reassembled, inner door glass was broken, customer ordered and received wrong inner door glass, customer will get correct inner glass and call us back"
Near Grafton, OH 44044
Gabriel P
Job Details:
10/07/2019
REFRIGERATOR MAYTAG MFI2570FEZ07 "Replace all doors,opt test ok"
Near Ravenna, OH 44266
Brian M
Job Details:
10/07/2019
WASHER MAYTAG n/a Cc units washplate moves freely Found washplate stripped out Needs washplate EST only
Near MIDDLEBRG HTS, OH 44130
Dan
Job Details:
10/07/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Good frost pattern on freezer section evaporator , installed new control and user interface , advised customer to monitor"
Near Beachwood, OH 44122
Jeff M
Job Details:
10/07/2019
WASHER MAYTAG MVWX655DW0 "It appears that the upper counterbalance ring is empty in the back right shock is worn. Needs a drum which is covered under a 10 year warranty on the shocks; ordrng 1 W10752719 (basket) and 1 W11130362 (suspension), used 1 SHIPPING (SHIPPING AND HANDLING
Near Sugar Bush Knolls, OH 44240
Brian M
Job Details:
10/07/2019
WASHER MAYTAG MVWB855DC1 Installed control and UI Ran auto test and calibration OP TEST OK
Near Orange, OH 44022
Jason N
Job Details:
10/07/2019
REFRIGERATOR KITCHENAID KBFO42FTX00 "Cc unit leaking on and off and ice sticking together.Found ice cubes in ice bin fused together, this is not a cooling issue as customer thought, bottom of container a single ice block, ice maker is leaking into bin. This unit has 2 separate issues, also
Near Painesville, OH 44077
Arthur V
Job Details:
10/07/2019
WASHER MAYTAG MTW5570TQ0 "Found damage to motor (see pics) and signs of water damage to trans,and clutch (rust). No signs of damage in the control area but everywhere else there are signs of water. Unit is unrepairable and not safe to use"
Near Cleveland, OH 44113
Corina H
Job Details:
10/07/2019
LAUNDRY CENTER FRIGIDAIRE FFLG2022MW3 CC that the unit will not drain. Removed drain pump and found blockage. Removed blockage from drain pump. Started a rinse and spin. Optest good.
Near Cleveland, OH 44102
Corina H
Job Details:
10/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced ice maker. Cycled ice maker. Dispensed ice. Optest ok.
Near Concord Township, OH 44077
Joe O
Job Details:
10/07/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc: water flowing at an angle, nearly out of the cupFound debris inside the water line. Cleared debris. Op test ok"
Near Aurora, OH 44202
Jason N
Job Details:
10/07/2019
REFRIGERATOR WHIRLPOOL KRMF706EBS Installed freezer door and nameplate. Op test good.
Near Parma, OH 44130
Dan
Job Details:
10/07/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is leaking, started normal wash cycle, unit filled canceled and let drain out, unit is not leaking, floor drain under sink is over flowing, unit is operating as designed"
Near Oberlin, OH 44074
Gabriel P
Job Details:
10/07/2019
WASHER MAYTAG MHW5500FW0 Found outlet open ground both sides throwing off control panel customer said they replace it and 2 weeks later started acting up making sound on its own and locking door explain him he will need to get that fix before replacing new control panel ; ordrng
Near Cleveland, OH 44135
Gabriel P
Job Details:
10/07/2019
DRYER WHIRLPOOL WGD4850HW0 "Replace igniter,opt test ok"
Near Bainbridge Township, OH 44023
Brian M
Job Details:
10/07/2019
DISHWASHER KITCHENAID KDTE304GPS0 Cc of no heat when drying Ran diagnostics found error for heater circuit Rant auto test heater kicked on Replaced control Ran auto test OP TEST OK
Near Parma, OH 44134
Dan
Job Details:
10/07/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Customer complaint that unit is freezing things on left side fresh food section , fresh food section temperature at 42 degrees , nothing found frozen, explained to customer that the left side of unit is where the air flows, showed customer how to adjus
Near Avon Lake, OH 44012
Gabriel P
Job Details:
10/07/2019
DISHWASHER WHIRLPOOL WDF750SAYM0 "Replace panel and gasket technician order ,opt test ok"
Near Avon, OH 44011
Gabriel P
Job Details:
10/07/2019
REFRIGERATOR WHIRLPOOL PTB1954GRW "No noise found could be able to duplicate at this time,opt test ok"
Near North Olmsted, OH 44070
Gabriel P
Job Details:
10/07/2019
DISHWASHER WHIRLPOOL WDTA50SAHW0 Replace latch still not closing calling whirlpool spoke andy 7726039651 they ask me to replace inner door and metal hinges ; ordrng 1 W10667473 (lower dr seal) and 1 W10713614 (door-inner) and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge) and 1 WP
Near Garfield Heights, OH 44125
Jason N
Job Details:
10/07/2019
DISHWASHER WHIRLPOOL WDT720PADW2 "Installed springs bushings and friction pads. Door not longer falling, op test good."
Near Bainbridge Township, OH 44023
Jeff M
Job Details:
10/07/2019
REFRIGERATOR MAYTAG MFC2062FEZ01 "The unit will randomly shut off customer will manually turn it back on and a work phone unfortunately the unit wasn’t displaying any issues at the time so I cannot properly diagnose the machine estimate only possibly the control; ordrng 1 WPW10677146 (cn
Near Cleveland, OH 44106
Jason N
Job Details:
10/07/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Installed left freezer door bracket. Steamed gasket pliable, stretched to make good seal. Advised customer to allow 1hr for gasket to cool. Op test good."
Near Willoughby, OH 44094
Joe O
Job Details:
10/07/2019
WASHER WHIRLPOOL WTW6600SW2 "Cc: off balanceFound suspension extremely bouncy. Ran drain and spin. Unit started bouncing all over. Needs suspension rods.; ordrng 1 W10820048 (suspension7688), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Bainbridge Township, OH 44023
Brian M
Job Details:
10/07/2019
REFRIGERATOR GE GSH25JFTAWW "Cc of no cool Found unit to have no frost pattern and amp draw at .5amps Also found heater open Needs heater, evaporator and filter drier sealed system repair EST only"
Near Cleveland, OH 44111
Corina H
Job Details:
10/07/2019
WASHER MAYTAG MVWB865GW0 "Cust showed pop, sent pic CC that the unit will not turn on. Ran diag f9e2 Water Ring Detected, Pump Drive System Proble,. Ran an auto test, calibration and an encoder test passed. Started a normal cycle with towels. Advised cust to use 1-2 tablespoons o
Near Solon, OH 44139
Brian M
Job Details:
10/07/2019
DRYER MAYTAG MEDC465HW0 Cc of squeaking Found idler pulley worn down Replaced using truck stock Ran test cycle with customer in room No squeaking OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Pepper Pike, OH 44124
Jeff M
Job Details:
10/07/2019
DISHWASHER WHIRLPOOL MDB8959SFZ4 Installed new part unit op tested good
Near Wickliffe, OH 44092
Corina H
Job Details:
10/07/2019
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 Cc of ice build up and leaking on the inside. Cleared out drain hose. Placed copper wire into drain to prevent freezing when unit goes into a defrost cycle. Optest good.
Near Garfield Heights, OH 44125
Dan
Job Details:
10/07/2019
RANGE WHIRLPOOL WFE745H0FS2 "Customer complaint that broiler is not working, started broil on high, found broil element disconnected, connected broil element, broiler heated, op test good"
Near Mentor, OH 44060
Jason N
Job Details:
10/07/2019
DRYER WHIRLPOOL WED9500TW3 "Cc unit powers on but does not startConfirmed no start condition, found belt broken and belt idler worn. Replaced using dryer repair kit from truck stock. Ran dryer op test, test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Perry Township, OH 44081
Joe O
Job Details:
10/07/2019
DISHWASHER GE GDF520PGD4BB "Cc: not drying dishesOhmed out heater. Found 14 ohms, tech sheet states unit should have 18ohms dry. Entered diagnostic mode, no error codes. Turned on heater. Found heater not powering on. Found heater is not receiving power. Needs control and heating e
Near Perry Township, OH 44081
Joe O
Job Details:
10/07/2019
WASHER MAYTAG MVWX655DW1 Cc: stuck in drainCustomer states that the well went out and issues started at that time. Found error code f8e1(no fill long fill) f5e1(lid switch fault). Ran auto test and calibration. Lid lock is functioning in diagnostics. Tested water valve. Ran drain
Near Eastlake, OH 44095
Corina H
Job Details:
10/07/2019
WASHER WHIRLPOOL LSW9700PQ1 "CC that the unit does not agitate. Checked coupling. Good. Checked motor. Good. Messed with cycle, would spin then slow down. Called bj said the the gear case and coupling are frozen. Will need gear case coupling brake and drive system. Customer does not
Near Concord Township, OH 44077
Jason N
Job Details:
10/07/2019
REFRIGERATOR GE PFSF6PKXABB "Installed customer supplied ice maker, ran manual cycles test, ice maker indexed properly and water valve activated. Op test good."
Near Cleveland Heights, OH 44121
Dan
Job Details:
10/07/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint that unit is not filling, confirmed, found water turned off, turned water on, unit filled, unit is operating as designed"
Near Avon, OH 44011
Gabriel P
Job Details:
10/07/2019
DRYER WHIRLPOOL WED8500DC4 Belt broke and don’t have a belt in my truck that fits whirlpool cabrio ordering belt ; ordrng 1 W10849499 (belt)
Near Roaming Shores, OH 44085
Arthur V
Job Details:
10/07/2019
DRYER GE GTDP490ED5WS "Found unit needs a timer knob. (Cracked). Timer working properly with a different knob. Please mail direct to customer for them to install; ordrng 1 WE01X20380 (control knob), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING
Near Geneva, OH 44041
Arthur V
Job Details:
10/07/2019
RANGE WHIRLPOOL WEG750H0HZ0 Recieved part damaged. Need to reorder Reschedule at customer request ; ordrng 1 W11205353 (cntrl-elec)
Near Eastlake, OH 44095
Jason N
Job Details:
10/07/2019
REFRIGERATOR KITCHENAID KRMF706EBS00 "Cc unit not making iceRan ice maker diagnostics, code e1 for not cooling. Checked temps in freezer, good at 0 degrees. Ran test 36 ice box fan, fan did not turn on, unit needs ice box fan.; ordrng 1 W10846539 (evaporator fan blade12449), used 1 SHIPPING
Near Parma, OH 44134
Dan
Job Details:
10/07/2019
REFRIGERATOR FRIGIDAIRE FRS3R4EB0 "Customer complaint that unit stops cooling intermittently, fresh food section temperature at 50 degrees, freezer section temperature at 19 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, u
Near Cleveland, OH 44118
Dan
Job Details:
10/07/2019
RANGE GE JB968S0H3SS "Customer complaint that door does not close completely, found hinges bent, unit needs new hinges ; ordrng 1 WB50T10081, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Madison, OH 44057
Arthur V
Job Details:
10/04/2019
WALL OVEN KENMORE 79030529802 Needs trim removed before repair (see pics). Customer to remove trim and call back to reschedule. Unit actually sits behind trim ; schdld next appmnt for 10/8 TUE !
Near Painesville Township, OH 44077
Jason N
Job Details:
10/04/2019
WASHER WHIRLPOOL WTW5000DW2 "Cc unit does not power onCustomer stated power outages lately, and then unit wouldn’t turn on Checked power in to control board, good at 122v. unit needs control board.; ordrng 1 W10634026 (cntrl-elec)"
Near Geneva Township, OH 44041
Joe O
Job Details:
10/04/2019
RANGE WHIRLPOOL WFG114SWQ0 "Cc: oven not lightingFound igniter receiving power but not igniting. Needs bake igniter.; ordrng 1 W10918546 (igntr-oven4941), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Bratenahl, OH 44108
Jeff M
Job Details:
10/04/2019
MICROWAVE JENN-AIR JMW2430WP00 Installed new part unit op tested good
Near Painesville, OH 44077
Jason N
Job Details:
10/04/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc unit freezer and ff compartments frosting up and light not working in freezerFound freezer with buildup of frost near door, gasket not sealing on top and left side. Defrosted freezer, steamed gasket pliable and stretched. Freezer light not working eve
Near Roaming Shores, OH 44084
Arthur V
Job Details:
10/04/2019
DRYER WHIRLPOOL WED72HEDW0 Stacked unit. Found no 12 volts at p5-3 and p5-8 per techsheet. Needs control CUSTOMER DOES NOT WANT REPAIRED
Near Cleveland, OH 44118
Joe O
Job Details:
10/04/2019
DISHWASHER MAYTAG MDB8989SHZ0 "Cc: not washing, intermittent touch on uiFound unit is filling but will not wash. Found motor connection disconnected from control. Re secured connection, pulled on connection to ensure tight and not going to come out. flipped from seal to allow it to gr
Near Elyria, OH 44035
Gabriel P
Job Details:
10/04/2019
WASHER AMANA NFW5700BW1 Found lots of tape on drain hose not letting it to breath creating an air trap correct issue opt test ok
Near Garfield Heights, OH 44105
Jeff M
Job Details:
10/04/2019
WASHER WHIRLPOOL WTW4800XQ4 The suspension is worn out and the tcase needs to be replaced ; ordrng 1 W10780048 (suspension) and 1 W11255272 (gearcase)
Near Richmond Heights, OH 44143
Joe O
Job Details:
10/04/2019
DRYER WHIRLPOOL GEW9250PW1 Cc: does not startFound belt broken. Needs dryer repair kit. Replaced. Op test ok; used 1 4392067 (DRYER REPAIR KIT4783) from stock
Near South Euclid, OH 44121
Joe O
Job Details:
10/04/2019
DISHWASHER MAYTAG MDBH945AWS Installed wheels and latch. Op test ok
Near Cleveland Heights, OH 44118
Joe O
Job Details:
10/04/2019
REFRIGERATOR KITCHENAID KFIS27CXMS0 "Cc: freezing food in ff section, frost build up near ice makerFound ff section at 31 degrees and freezer at 10 degrees. Found door gaskets are sealing properly. Verified that air baffle is functioning. Could not pull unit out to check thermistors at the
Near Cleveland, OH 44108
Jeff M
Job Details:
10/04/2019
DISHWASHER MAYTAG MDB4949SHZ0 Installed new part unit op tested good
Near Mentor, OH 44060
Joe O
Job Details:
10/04/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Installed heater. Ran test cycle. placed water mat. Op test ok
Near Madison Township, OH 44057
Joe O
Job Details:
10/04/2019
RANGE GE JGSP48S0H4SS "Cc: any button pressed shows loc onFound control lock on. Shut off control lock, unit functioning as designed. Op test ok"
Near Perry Township, OH 44077
Dan
Job Details:
10/04/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Customer complaint that unit is not cooling, fresh food section temperature at 41 degrees , freezer section temperature at 11 degrees, compressor and condenser fan are running, evaporator fan is running, good frost pattern on evaporator, called our t
Near Eastlake, OH 44095
Jason N
Job Details:
10/04/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc unit freezing on top shelf.Customer stated he had bacon in lower drawer go bad/slimy and limp, so he turned temps up by 1 digit, then he had a drink freeze on top shelf. Customer currently has ff temps set at 4, Checked product temps in ff. Reading te
Near Euclid, OH 44123
Jason N
Job Details:
10/04/2019
RANGE WHIRLPOOL WFG320M0BW2 "Cc unit making black spots on oven bottomCustomer says when she uses bake, spots appear on oven bottom plate. Advised customer some discoloration may appear when using unit for the first few times, as manufacturing oils need to burn off. Found some light
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
10/04/2019
WASHER WHIRLPOOL MVWC565FW2 Customer complaints soak clothes on end of cycle ask her to load the unit how she does laundry notice she over loading the clothes advise her how to use machine also found hot and cold switch correct issue also notice there was no hot water going in unit
Near Strongsville, OH 44149
David R
Job Details:
10/04/2019
RANGE JENN-AIR n/a "Cc that they were using the cooktop and oven at the same time, then everything stopped working. Cannot get to back of unit to check out power coming into unit, most likely a control issue. Will need two techs, double labor advised to customer. Let custom
Near Bratenahl, OH 44108
Corey L.
Job Details:
10/04/2019
MICROWAVE JENN-AIR JMW2430WP00 "Installed turntable motor, op test good, see Jim pvr for funds collected"
Near Brooklyn, OH 44144
Corey L.
Job Details:
10/04/2019
DRYER WHIRLPOOL WED4815EW1 "Replaced start switch relay, op test good"
Near Brook Park, OH 44142
Corey L.
Job Details:
10/04/2019
REFRIGERATOR MAYTAG MRT118FFFH04 "Customer complaint fridge has heavy condensation dripping from fridge ceiling, confirmed, found left side of gasket with a big gap on half of the whole side, hinges were switched on installation, trained gasket to cabinet, cleared water droplets from ff
Near Parma Heights, OH 44130
Corey L.
Job Details:
10/04/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Installed control, op test no good, removed bracket for harness connections under door, found yellow orange and brown wires severed about 1.5” from entry to unit underneath, used wire nuts to reconnect, op test good"
Near Mentor-on-the-Lake, OH 44060
Corina H
Job Details:
10/04/2019
REFRIGERATOR ELECTROLUX FGHC2331PFCA CC that the unit is not cooling. Evap and condenser fans are running. Ff 45* Fz 60*. Removed evap cover ball of ice at the top of the evap. Will need a new evap and drier.
Near Cleveland, OH 44119
Corina H
Job Details:
10/04/2019
WASHER WHIRLPOOL WTW4816FW1 "CC that there is no hot water going into the unit. Ran diag no codes. Manually checked the hot and cold water, correct. Started a normal cycle on hot water. Hot and cold water going into the unit. Working as designed. Optest ok."
