Near Chagrin Falls, OH 44022
Jason N
Job Details:
04/10/2019
REFRIGERATOR GE PSH25MSTASV "Cc water leaking from unitFound water inlet valve housing cracked, unit needs water inlet valve.; ordrng 1 WR57X10032 (valve,water8408), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Concord Township, OH 44060
Jason N
Job Details:
04/10/2019
MICROWAVE WHIRLPOOL WML55011HS0 "Cc unit vibrates and makes sounds when usingCustomer said it’s done this several times since he’s had it. Claims unit is defective. Ran diagnostics, checked acu outputs, all checked good.Ran operation test 10 times from 30s to 2m, No abnormal sounds or f
Near Mentor, OH 44060
Jason N
Job Details:
04/10/2019
RANGE WHIRLPOOL KERC607HBS5 "Cc RF burner not keeping temp, and oven not right tempChecked burner operations, checked temp on all burners, all burners reading approx 700 degrees on medium setting. Checked burner op on high, temps went higher. Let burner cycle for 15 min. Op test goo
Near Chester Township, OH 44026
Joe O
Job Details:
04/10/2019
VERTICAL FREEZER WHIRLPOOL WZF34X16DW01 Installed control and thermisterOp test ok
Near WARRENSVL HTS, OH 44122
Joe O
Job Details:
04/10/2019
WASHER WHIRLPOOL WTW5000DW2 Cc: not spinning clothes outFound error code f7e6 motor faultRan auto test and calibration Ran drain and spinOp test ok
Near Shaker Heights, OH 44122
Joe O
Job Details:
04/10/2019
DISHWASHER JENN-AIR JDB1250AWS Cc: unit not workingFound power wire pulled out of wire nutReplaced wire nutOp test ok
Near Cleveland, OH 44106
Joe O
Job Details:
04/10/2019
REFRIGERATOR MAYTAG MFI2269DRH00 Cc: not making iceFound ice emptyFound ice maker will not cycleNeeds ice makerReplaced ice makerOp test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock
Near North Olmsted, OH 44070
Corey L.
Job Details:
04/10/2019
DRYER MAYTAG MEDB955FC1 "found pop through entitlement, Customer complaint dryer not working, found unit only getting 110v, had customer reset breaker, no change, advised customer to contact an electrician"
Near South Euclid, OH 44121
Joe O
Job Details:
04/10/2019
RANGE WHIRLPOOL SF367LEMB0 Cc: unit not cycling heat properlyCustomer states sometimes when it shuts off to regulate the temp is does not come back onRan test bake to 400Could not duplicateOp test ok
Near Rocky River, OH 44116
Corey L.
Job Details:
04/10/2019
WASHER WHIRLPOOL WFW75HEFW0 "customer complaint clothes come out wet still, ran diagnostics no codes, noticed customer has lint screen catcher and unit is on a gfi on the same line as a deep freezer, started wash cycle unit filled spun and drained properly, called techline spoke to
Near Westlake, OH 44145
Gabriel P
Job Details:
04/10/2019
RANGE WHIRLPOOL WMH31017HS2 "Relay on board is stuck not sending 120v to receptacle also notice ; ordrng 1 W10210871 (holder,lamp) and 1 W10892389 (cntrl-elec)"
Near Rocky River, OH 44116
Gabriel P
Job Details:
04/10/2019
WASHER WHIRLPOOL WTW4950HW1 "Replace console found caps underneath washer,opt test ok"
Near Lakewood, OH 44107
Corey L.
Job Details:
04/10/2019
WASHER AMANA NTW4516FW2 "Replaced control, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
04/10/2019
MICROWAVE FRIGIDAIRE FFMV164LSA Customer order an turntable motor online and put in and not spinning when check motor it was 21 v and the original one was 120v explain to him he bought the wrong motor give him an estimate but he the side to get a new microwave so only paid for service c
Near Brimfield Township, OH 44240
Brian M
Job Details:
04/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Cc of no cool Found temp to normal freezer is average at -20 and fridge is around 38Called whirlpool did not get the sr# but tech stated that a data temp logger is needed... Called and spoke to AB.. Lowe’s to leave unit plugged in for 10 days and office t
Near Avon, OH 44011
Gabriel P
Job Details:
04/10/2019
REFRIGERATOR FRIGIDAIRE FPHS2699PF4A "Customer said there was grinding loud sound coming from freezer but when she ope door noise go away when i arrive it wasn’t making any noise I open back panel on freezer did not found any ice on evap ,opt test ok"
Near Ravenna, OH 44266
Brian M
Job Details:
04/10/2019
WASHER GE GUD27ESSJ0WW Installed listed parts Ran test spin and test cycle OP TEST OK
Near Cleveland, OH 44102
Corina B
Job Details:
04/10/2019
REFRIGERATOR MAYTAG MFF2558VEM10 "CC that the ice maker is not making ice. Ff 38 fz 0. Checked the ice maker, cycled. Cust has a saddle valve, advised cust to replace the saddle valve with an inline valve or a ball joint. Steamed fill tube out. Cycled ice maker filled barely. Will need a
Near Aurora, OH 44202
Brian M
Job Details:
04/10/2019
REFRIGERATOR FRIGIDAIRE FKCH17F7HWD Cc of no cool Found power to fridge and fridge on but cooling switch was off Switched on and checked evap for frost OP TEST OK
Near Avon Lake, OH 44012
Corina B
Job Details:
04/10/2019
MICROWAVE KITCHENAID KBMS1454SSS1 "CC that there is no power the the unit. Found the fuse is open. Jumped the fuse has 1.83 amps before the fuse opens. Removed a wire from the transformer the unit will stay on. The wires on the transformer are burnt. Checked the transformer less then 1 oh
Near Rocky River, OH 44116
Corina B
Job Details:
04/10/2019
DISHWASHER KITCHENAID KDFE104HWH0 Replaced the dispenser. Ran a calibration. Optest ok
Near Berea, OH 44017
Macaulay G.
Job Details:
04/10/2019
WASHER WHIRLPOOL WTW8500DC2 Valve is not opening up for hot or cold. Valves are getting proper voltage. Will return to put in valve W11165546.; schdld next appmnt for 4/10 WED !
Near Bay Village, OH 44140
Corina B
Job Details:
04/10/2019
RANGE WHIRLPOOL GR673LXSS1 Replaced the burner. Optest ok ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near North Royalton, OH 44133
David R
Job Details:
04/10/2019
RANGE WHIRLPOOL WFG505M0BS2 Replaced parts. Tested. Op test ok.
Near Brecksville, OH 44141
Macaulay G.
Job Details:
04/10/2019
REFRIGERATOR JENN-AIR JBRFR24IGX00 Sealed system has a leak and the compressor has become noisy. Compressor and drier will need replaced. This has been the issue since it was installed. I will need an additional technician for return visit. Office to order compressor kit.; ordrng 1 W107793
Near Brook Park, OH 44142
Paul P.
Job Details:
04/10/2019
RANGE WHIRLPOOL WFG515S0EW1 "Power outage recently. Tested sensor, reading at standard ohms range at room temperature. Started bake operations, tested after preheat, temperature rise to 425, then glide to 275 degrees, then back up to 450. Improper readings at sensor now, control sen
Near Strongsville, OH 44136
David R
Job Details:
04/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer said saw water leaking maybe in middle of cycle. Customer ran a couple more times and no more leaking. Took off front off dishwasher. No water marks or gaps coming from dispenser. All gaskets are tight and when closed are sealed. No water leakin
Near North Ridgeville, OH 44039
David R
Job Details:
04/10/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Door was not hooked on hinge. Fixed and put gasket back on. Tested. Op test ok.
Near Fairview Park, OH 44126
Paul P.
Job Details:
04/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Found bottom of refrigerator had ice from water leak. Pulled cover on water valve, ran ice maker fill test in diagnostics to check for leaks. No leak at water valve or water tank. Found leak above ice maker assembly, obstruction at fill cup had blocked w
Near Cleveland, OH 44103
Corina B
Job Details:
04/10/2019
RANGE AMANA AGR5330BAS3 Replaced the gasket. Called t/l Ed file # to order a gasket from Plainfield. ; ordrng 1 W10535778 (DOOR GASKET)
Near Broadview Heights, OH 44147
Paul P.
Job Details:
04/10/2019
REFRIGERATOR JENN-AIR JFC2089HPR "Tested refrigerator. Ran diagnostic, passes all tests, holding temperatures in fresh food and frozen section properly. Set down mitigation mat."
Near North Royalton, OH 44133
Paul P.
Job Details:
04/10/2019
ICEMAKER WHIRLPOOL MIM1554ZRS0 "Tested unit, ran diagnostics. Found bin thermistor not reading properly. Removed front top cover and re seated bin thermistor, now reading properly in diagnostics. Reset unit, recycle pump and compressor cycling properly."
Near Cleveland, OH 44108
Corina B
Job Details:
04/10/2019
REFRIGERATOR JENN-AIR JCB2059GES "CC that the unit is not cooling. Ff and fz 81. The lights are working. No fans or compressor are running. Turned the defrost timer unit fans turned on. Checked the compressor 15 amps. Locked rotor is 19 amp. Will need a new compressor and timer. Office t
Near Brecksville, OH 44141
Paul P.
Job Details:
04/10/2019
RANGE FRIGIDAIRE FPGS3085KFC "Powered up oven, checked incoming power and ground, all proper voltage and grounding. Tested ignition at each burner, found right front burner not igniting, re aligned ignitor with center cap, now igniting properly."
Near Ravenna, OH 44266
Dan
Job Details:
04/10/2019
WASHER WHIRLPOOL WFW94HEXW2 "Customer complaint of f9e1 error code, ran diagnostics found f9e1(long drain), f5e2(door lock error), f8e2(dispenser system error), and f0e1(load detected during clean washer cycle) error codes, ran test cycle, door locked, unit filled, drain pump is w
Near Lakewood, OH 44107
Corina B
Job Details:
04/10/2019
RANGE WHIRLPOOL KFGG500ESS2 Replaced the control and ui. Brought core back for return. Core came in an unmarked box no part number on the box. Heated oven to 350*. Optest ok.
Near Ravenna, OH 44266
Dan
Job Details:
04/10/2019
WASHER GE GUD27ESSJ0WW See bm pvr
Near University Heights, OH 44118
Dan
Job Details:
04/10/2019
RANGE WHIRLPOOL WOD51ES4ES01 "Customer complaint that oven is not working, confirmed, found thermal fuse open, jumped out, display lit, started bake for 350 degrees , upper cooling fan never turned on, found upper cooling fan not plugged in, plugged in cooling fan , cooling fan st
Near WILOUGHBY HLS, OH 44094
Jason N
Job Details:
04/10/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 "Unit will not complete wash cyclePowered up unit, ran diagnostics, found code 4-3 for wash motor not workingRan wash cycle, Checked power to wash motor, good at 119v. Unit needs wash motor.; ordrng 1 W11025157 (pump&motor)"
Near Independence, OH 44131
Dan
Job Details:
04/10/2019
KITCHEN WHIRLPOOL WDT730PAHZ00 "Customer complaint that unit is not cleaning and drying dishes very well and using a lot of rinse aid and a burning smell, ran diagnostics no error codes found, incoming water temperature at 86 degrees, unit completed test cycle, heater turned on, no u
Near Garfield Heights, OH 44128
Jason N
Job Details:
04/10/2019
WASHER MAYTAG MVWB765FC2 "Cc unit not allowing water in to unitChecked water valves, 2 valves on water pipes coming in, 1 hot water valve was not turned on all way. Ran auto cycle, all functions passed. Advised customer to use deep water fill option or use bedding selection for m
Near Cleveland, OH 44102
Corey L.
Job Details:
04/10/2019
DISHWASHER WHIRLPOOL WDF760SADT2 "Customer complaint start button just blinks when starting a cycle, confirmed, ran diagnostics no codes found, all components are working properly, after test cycle unit started as normal"
Near MENTOR ON THE, OH 44060
Jason N
Job Details:
04/10/2019
DBL WALL OVEN FRIGIDAIRE PLEB30T9FCB "Cc oven door locked, error codesPowered unit on, found codes f30 and f10 on display, both related to RTD oven sensor probe open or runaway temp condition. Oven is room temperature, temp probe has gone bad. Unit needs temp probe.; ordrng 1 316217002 (sens
Near Cleveland, OH 44102
Corey L.
Job Details:
04/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIB03 "Customer complaint freezer not freezing all food in freezer, temps were ff 38 and frz 12, settings were 37 ff and 0frz, Customer has freezer overloaded, advised too much food blocking air flow from evap fan, customer removed some excess food, ok"
Near Willoughby, OH 44094
Jason N
Job Details:
04/10/2019
REFRIGERATOR MAYTAG MFT2976AEM00 "Cc unit not cooling in freezer and fan noiseFound ice build up on top of evap. Steamed ice off evap. Checked defrost heater, good. Set defrost to standard 8 hr. In menu 7 in diagnostics. Op test good. Advised customer to allow up to 24 hours for temps to
Near Willowick, OH 44095
Joe O
Job Details:
04/10/2019
DRYER WHIRLPOOL LE9500XTW1 Cc: no heatFound thermal cut off openReplaced thermal cutoffOp test ok; used 1 279769 (THERMAL CUTOFF4012) from stock
Near Aurora, OH 44202
Brian M
Job Details:
04/10/2019
RANGE KITCHENAID KODE507EBS04 Installed control and meat jack Ran test bake and tested probe OP TEST OK
Near Geneva, OH 44041
Arthur V
Job Details:
04/10/2019
WASHER WHIRLPOOL WTW5000DW1 Found issue is with control. Lock will not operate but control is not sensing the lid switch. Customer unsure if repair is wanted and will call in after he decides. Customer due refund if he does not want repair minus service call and tax ; saved tckt
Near North Ridgeville, OH 44039
David R
Job Details:
04/10/2019
WASHER MAYTAG MVWB835DW0 Replaced console and control. Tested and calibrated. Op test ok.
Near Brook Park, OH 44142
Macaulay G.
Job Details:
04/10/2019
WASHER AMANA NTW4516FW3 Replaced control. Ran calibration and auto test cycles. All tested ok.
Near Fairview Park, OH 44126
Macaulay G.
Job Details:
04/10/2019
RANGE KITCHENAID KFED500EWH02 Corrected temperature in both ovens. Explained proper use of cook top and oven rack placement.
Near Fairview Park, OH 44126
Macaulay G.
Job Details:
04/10/2019
WASHER MAYTAG MVWB835DW4 Unit would not function. Found in factory test mode. Ran load calibration. All tested ok.
Near North Ridgeville, OH 44039
Macaulay G.
Job Details:
04/10/2019
RANGE WHIRLPOOL WOD51EC0AS05 Replaced door panel.
Near Chardon, OH 44024
Jason N
Job Details:
04/10/2019
DRYER WHIRLPOOL GEW9250PL1 "Cc unit not heatingVerified no heat, checked power in, good at 243v.Found element open, unit needs element. Customer to pay labor on return visit.; ordrng 1 WP3387747 (element8667), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Ridgeville, OH 44039
Macaulay G.
Job Details:
04/10/2019
WASHER WHIRLPOOL WTW5000DW1 Replaced wash plate. All tested ok.
Near North Madison, OH 44057
Dan
Job Details:
04/10/2019
DRYER KENMORE 110.646023 "Customer complaint that unit is making humming noise and will not start, confirmed found element shorted to cabinet, also found drum worn through bulkhead(see pics), unit needs new element and bulkhead, customer has foil style vent tube connected to drye
Near Parma, OH 44129
Paul P.
Job Details:
04/10/2019
REFRIGERATOR WHIRLPOOL WRS576FIDB01 "Found ice maker not reaching home position, even in diagnostics mode. Replaced ice maker, now reaching home position properly.; used 1 W10873791 (ICEMAKER) from stock"
Near Lyndhurst, OH 44124
Corey L.
Job Details:
04/10/2019
REFRIGERATOR WHIRLPOOL WRS312SNHM "Customer complaint dryer hard to pull out, confirmed, found shelf bracket not properly installed, locked shelf bracket into channel, now drawer operating as designed"
Near LaGrange, OH 44050
David R
Job Details:
04/10/2019
DRYER WHIRLPOOL WED4950HW0 "Took off vent from back of dryer. Tested on high temp and cycled at 190*F. Hooked vent back on, ran it, went outside to check air flow and found no air flow is coming out of vent. Vent flaps not moving at all. Vent issue, unit is working properly. op tes
Near Avon, OH 44011
Gabriel P
Job Details:
04/10/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PEAA Call fridgidiare file number 82521293 cause it was not on file I have to do same thing I already done so ordering fill tube ; ordrng 1 5303918860 (ICEMAKER FILL TUBE )
Near Cleveland, OH 44135
Paul P.
Job Details:
04/10/2019
WASHER AMANA NTW4516FW3 "Installed gear case, spaner nut and pulley kit. Ran calibration and test modes, all operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Near North Royalton, OH 44133
Macaulay G.
Job Details:
04/09/2019
RANGE FRIGIDAIRE LGEF3045KFM "When heating oven, it displays that it has reached the set temperature but is about 50 degrees off. Office to order temperature probe.; ordrng 1 316490003 (probe)"
Near Parma Heights, OH 44130
Paul P.
Job Details:
04/09/2019
DRYER ELECTROLUX EIMGD60JIW3 "Installed motor and front motor lock, all other components installed. Ran dryer on test and timed dry modes, operating properly."
Near WARRENSVL HTS, OH 44122
Dan
Job Details:
04/09/2019
REFRIGERATOR GE PSCS5RGXCFSS "Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees , freezer section temperature at 38 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, tapped syst
Near Jefferson, OH 44047
Joe O
Job Details:
04/09/2019
DRYER GE GTDP200EF3WS Installed timerRan testOp test ok
Near Auburn Township, OH 44023
Joe O
Job Details:
04/09/2019
DRYER ELE WHIRLPOOL GEW9250PW0 Cc: no air flowFound unit to be under a countertopPulled blower housing to check blower wheelUnit is blowing airFound unit to have foil style venting and no way to shorten it or adjust how it sits because of counter top and cabinetOp test ok
Near Cleveland Heights, OH 44118
Jason N
Job Details:
04/09/2019
WASHER WHIRLPOOL WTW4950XW2 "Cc unit not spinningRan diagnostics, found codes,f2e1 for stuck key, f7e1 for basket speed sensor fault, f7e7 for basket unable to reach rpm., f7e5 for shifter fault. Ran auto test, unit not agitating or spinning. Found belt pulley loose and drive belt o
Near Aurora, OH 44202
Dan
Job Details:
04/09/2019
KITCHEN WHIRLPOOL WDT710PAYM6 "Customer complaint that unit is not draining, found drain hose clogged, unit needs new drain hose ; ordrng 1 8269144A (drain hose 15.44) and 1 WPW10545278 (hose-drain 42.11), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44106
Jason N
Job Details:
04/09/2019
REFRIGERATOR AMANA AFI2539ERM03 "Cc dispenser not workingCustomer emailed pop to officeChecked water in, good water in to unit, no flow from reservoir to bypass. Reservoir has air and sediment in it. Flushed reservoir, turned water back on, good water flow to dispense. Op test good."
Near Warrensville Heights, OH 44122
Jason N
Job Details:
04/09/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Installed ice maker chute gasket. Op test good.
Near Parma Heights, OH 44130
Paul P.
Job Details:
04/09/2019
WASHER ELECTROLUX EIFLS60JIW1 "Tested washer on fill/rinse/ spin cycles. Door,seals operating properly. In drain cycle, found pinhole in drain hose from drum to pump And recirculating pump. Office to order hose.; ordrng 1 134639910 (hose)"
Near Shaker Heights, OH 44122
Dan
Job Details:
04/09/2019
WASHER WHIRLPOOL WFW9150WW01 "Installed new drain hose, op test good , no mat left, unit is in basement"
Near Parma, OH 44129
Paul P.
Job Details:
04/09/2019
DRYER WHIRLPOOL WGD4815EW2 "Tested dryer, found timer very hard to operate to set timed dry operations, also timer had sent feedback through circuit in off position (reading output voltage to signal a start.) Office to order timer.; ordrng 1 WPW10185981 (timer)"
Near North Royalton, OH 44133
Dan
Job Details:
04/09/2019
WASHER MAYTAG MVWB980BW0 "Repaired drain stack , advised customer to allow at least two hours for glue to dry before using"
Near Parma Heights, OH 44130
Paul P.
Job Details:
04/09/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Found evaporator fan used had been pulled from TS, not cross referenced to this model Frigidaire, even switching wires will not repair the direction of flow. Office to order proper fan 242077702 and fan mounting hardware to match. Put refrigerator back t
Near Aurora, OH 44202
Dan
Job Details:
04/09/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint that unit is not starting, confirmed, ran diagnostics no error codes found, unit completed test cycle, unit still not starting, reset control, started normal wash cycle, unit filled and began washing, op test good"
Near Rootstown Township, OH 44266
Brian M
Job Details:
04/09/2019
REFRIGERATOR MAYTAG MFT2776DEM00 Wrong evap was ordered Picked up evap in Willoughby Recovered Freon Installed compressor evap and drier Ran a 28 inch vac for 20 min Recharged unit with 5.5oz of r134a Watched evaps frost over OP TEST OK Advised to let cool for 48 hours and ice may take u
Near Solon, OH 44139
Brian M
Job Details:
04/09/2019
WASHER WHIRLPOOL MVWX655DW0 Cc that unit keeps shaking violently Found unit to be leveled Found suspension weak and basket goes all over the place when put into a high speed spin then it levels out Needs suspension rods Customer called no whirlpool
Near Solon, OH 44139
Brian M
Job Details:
04/09/2019
DISHWASHER MAYTAG MDBH979AWW4 Installed panel and re attached handle Ran test cycle OP TEST OK
Near Bedford Heights, OH 44146
Brian M
Job Details:
04/09/2019
DRYER MAYTAG MED5500FW0 Customer showed pop Cc of unit cutting time short Ran test cycle found no errors Ran sensor test OP TEST OK Adjusted customer dryness level OP TEST OK Unit is running as it should at this time
Near Bedford Heights, OH 44146
Brian M
Job Details:
04/09/2019
RANGE WHIRLPOOL WFG525S0HS0 Cc unit still seems loose on left hinge This is a passive hinge with no spring and that is the design off of.. called whirlpool to verify and they states if receivers are not damaged then it’s normal operating condition And to have customer take complaint
Near Aurora, OH 44202
Dan
Job Details:
04/09/2019
RANGE WHIRLPOOL KEBS107SBL04 "Installed new control and oven temperature sensor , op test good"
Near Highland Heights, OH 44143
Jason N
Job Details:
04/09/2019
MICROWAVE JENN-AIR JMW3430WS02 "Installed listed control and door switches, op test no good. Ordering inverter and magnetron. Customer to pay on return.; ordrng 1 W10217711 (inverter17436) and 1 W11098747 (magnetron17056), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mentor, OH 44060
Arthur V
Job Details:
04/09/2019
DRYER WHIRLPOOL WED5000DW2 Found incorrect power to unit. Customer needs a electrician to provide correct power to unit
Near Willowick, OH 44095
Arthur V
Job Details:
04/09/2019
REFRIGERATOR WHIRLPOOL WSF26C3EF01 Replaced main control. Icemaker cycled and filled. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Moreland Hills, OH 44022
Corey L.
Job Details:
04/09/2019
REFRIGERATOR GE PGCS1RKZASS "Customer complaint fridge is not working, unit was unplugged, plugged unit in to good outlet, fridge just cycling power on and off, lights flickering display blinking, found brown burn marks on back of main control, unit needs new control; ordrng 1 WR55X
Near Euclid, OH 44123
Arthur V
Job Details:
04/09/2019
WASHER MAYTAG MVWX655DW1 Found hub worn causing issues. ( no spin ). Replaced hub from truck stock. Op test good ; used 1 W10528947 (HUB) from stock
Near Walton Hills, OH 44146
Jason N
Job Details:
04/09/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Cc freezer light won’t stay on.Installed light bulb from truck stock for test purposes. Plugged in unit. Tested freezer light switch several times. Left door open, observed light. Light operation normal. Op test good."
Near Walton Hills, OH 44146
Jason N
Job Details:
04/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Cc leaking and fan noiseFound freezer bottom full of water, found foam debris in evap drain hole. Cleared. Checked drain line to drain pan for additional debris. Plugged in unit, all sounds normal. Op test good."
Near Solon, OH 44139
Jason N
Job Details:
04/09/2019
WASHER MAYTAG MVWX655DW1 "Cc unit does not spinFound hub drive worn again, checked splines on drive shaft, splines corroded and rounded. Unit needs gearcase and hub. Customer does not want to repair gearcase, but needs machine right now. Replaced hub drive for customer using truc
Near Elyria, OH 44035
David R
Job Details:
04/09/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Front dispenser is working. Ice maker tried calling for water but nothing came. Line is not frozen. Found water valve to ice-maker open. Ordering valve and icemaker.; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)
Near Maple Heights, OH 44137
Corey L.
Job Details:
04/09/2019
FREEZER UPRIGHT WHIRLPOOL WZF34X16DW00 "Customer complaint freezer not working, confirmed, found unit not on a properly grounded outlet and connected to an old surge protector, plugged into the ungrounded wall outlet as no outlets are grounded, compressor and fans work, svc test shows each com
Near Mentor, OH 44060
Jason N
Job Details:
04/09/2019
WASHER MAYTAG MVWB765FC3 "Cc unit had LF code, doesn’t fill with waterCustomer can not find pop, advised to send to service @fredsappliance.com when found.Ran diagnostics, found codes f3e2 for inlet temp fault, f8e1 for long fill, f0e3 for overload. Ran manual valve test, no cold
Near Elyria, OH 44035
Gabriel P
Job Details:
04/09/2019
REFRIGERATOR WHIRLPOOL ED2FHAXSB03 Replace parts opt test ok
Near Rocky River, OH 44116
Gabriel P
Job Details:
04/09/2019
REFRIGERATOR WHIRLPOOL ARB8057CW "Start device making clicking sounds it’s getting 120 voltage but compressor not starting,compressor amp was 2.5 doesn’t want to start is locking ; ordrng 1 W10160407 (compressor)"
Near Middleburg Heights, OH 44130
Gabriel P
Job Details:
04/09/2019
DISHWASHER KITCHENAID KDTE334GBS0 "Found no error code when in diagnostics,in the end of cycle turn heater on ,temp was on heater 252 degrees everything working properly advise customer to run hot water to the sink before run dishwasher opt test ok"
Near Amherst, OH 44001
David R
Job Details:
04/09/2019
WASHER MAYTAG MVWC565FW0 "Replaced control and valve, tested and calibrated. Op test ok."
Near Cleveland, OH 44113
Corey L.
Job Details:
04/09/2019
DRYER MAYTAG MEDC215EW1 "Customer complaint dryer doesn’t work, confirmed, unit getting no power, advised janitor, janitor went back and forth to figure out which breaker it was on, got power back to the unit, unit starts and heats, unit is operating as designed"
Near Parma Heights, OH 44130
Gabriel P
Job Details:
04/09/2019
RANGE WHIRLPOOL WFG540H0ES0 Preheat to 350 with cast iron pot temp was 342 degrees and calibrated temp to 10 f preheat heat again temp was 351 to 363 opt test ok
Near Munson Township, OH 44024
Dan
Job Details:
04/09/2019
REFRIGERATOR GE PFE29PSDASS "Customer complaint that unit was making loud noise, is not cooling properly, and mullion is very hot, fresh food section temperature at 50 degrees , freezer section temperature at 32 degrees , evaporator fans are running, compressor is running, condens
