We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Garfield Heights, Ohio 44125
Dan
Job Details:
04/02/2021
"Customer complaint that door is loose, door is not loose, door is sitting on pin as designed, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WGD5699SQ0
Near Euclid, Ohio 44132
Jeff M
Job Details:
04/02/2021
The unit is not igniting I tested the fuses the gas coil valves igniter flame sensor everything test good needs a new timer; ordrng 1 WP8299765 (Timer) and 1 Sh
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Chardon, Ohio 44024
Jeff M
Job Details:
04/02/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MHW8630HW1
Near Novelty, Ohio 44072
Jeff M
Job Details:
04/02/2021
Installed the new part op tested good.
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Rock Creek, Ohio 44084
Jeff M
Job Details:
04/02/2021
The heating element failed came in contact with the cabinet also damaged the fuses its heating element and fuses; ordrng 1 279973 (T fuse kit) and 1 WP8544771 (Heater) and 1 W10909685 (Fuse) and 1 Sh
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
04/02/2021
Icemaker was replaced cycled and filled with water. Opt test ok.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Ravenna, Ohio 44266
Brian M
Job Details:
04/02/2021
Cc unit still not working properly Found door not hitting switches properly Going up for review Sr # 7730138491
We serviced a
WHIRLPOOL WASHER
Model VAW3584GW1
Near Conneaut, Ohio 44030
Jeff M
Job Details:
04/02/2021
The unit was stuck in drain mode Press and hold the cancel button unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Ravenna, Ohio 44266
Brian M
Job Details:
04/02/2021
Installed ice maker OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Roaming Shores, Ohio 44084
Brian M
Job Details:
04/02/2021
Installed pump Ran auto test to verify OP Test Ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
04/02/2021
Will have to reschedule found that the ice maker that was ordered was the wrong one. Ordering the correct part number. Also charged her the difference which was the $21.89.; ordrng 1 W10886931 (Ice maker)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
04/02/2021
"Found 123 voltage going to fan but motor fan not running,need fan ; ordrng 1 WPW10359880 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Bedford Heights, Ohio 44146
Dan
Job Details:
04/02/2021
"Customer complaint that unit is buzzing and not draining, confirmed, drain pump is receiving 120vac , drain pump is burning hot, no debris in pump, unit needs new drain pump ; ordrng 1 W10919003 (Drain pump)"
We serviced a
KENMORE RANGE
Model 790.70613210
Near Bedford, Ohio 44146
Dan
Job Details:
04/02/2021
"Customer complaint that oven is not heating properly, started bake for 350 degrees, ; ordrng 1 5304509706 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW3
Near Williamsfield, Ohio 44093
Joe O
Job Details:
04/01/2021
Cc: not spinningFound error codes f7e6(motor fault) f7e5(shifter fault) f0e2(over suds). Ran manual spin and agitate. Found unit is not shifting. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
FRIGIDAIRE DRYER
Model FFLE3900UW3
Near Madison, Ohio 44057
Dan
Job Details:
04/01/2021
"Installed new control, op test no good , unit showing e53(centrifugal switch error)error code, tech sheet says its the control or the motor, control is new, unit needs new motor, motor cost more ,only charged customer for the difference in cost of motor; ordrng 1 134196602 (Motor)"
We serviced a
GE REFRIGERATOR
Model GNE29GSKBSS
Near Westlake, Ohio 44145
Marie V
Job Details:
04/01/2021
"Cc that the unit makes a loud noise and it sound like is coming from the back. Took a look at the freezer evap and fresh food section no ice buildup, pulled unit out and inspected the compressor area condenser fan is running dog no unusual noises, also unplugged unit and let it sin for 2 min and plugged back in, put temp colder on fresh foos section to hear fan on fresh food section is good. For now is working as designed could not duplicate noise. Advice cust to monitor and if noise comes back to take a video that will help with diagnosis."
We serviced a
MAYTAG MICROWAVE
Model MMV5207BAS
Near Mentor, Ohio 44060
Joe O
Job Details:
04/01/2021
"Cc: noise, not working, fan starting on its ownFound control burned up. Found vent fan circuit welded closed. Needs controlControl shows no longer Available; ordrng 1 WPW10127100 (Control(discontinued))"
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Huntsburg, Ohio 44046
Brian M
Job Details:
04/01/2021
Installed sump Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDM00
Near Wickliffe, Ohio 44092
Dan
Job Details:
04/01/2021
"Installed new doors, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
04/01/2021
"Customer complaints of water leaking found unit drip pan clogg with ice will need to steam and clear,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXT02
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
04/01/2021
cc that water in the morning will not dispense water than after trying again it will work intermittently. Called whirlpool and spoke with Leon and he said that if all the diagnostics test work then he wont be able to pin point what parts it need but hes guessing was to replace ui or control call senior tech bj he say we could start with ui, cannot schedule part is out of stock ; ordrng 1 WPW10372206 (Ui) and 1 W10276229 (Facia ui)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Wickliffe, Ohio 44092
Joe O
Job Details:
04/01/2021
"Cc: squeaking, squealingFound error code f7e7(motor unable to reach target rpm). Ran manual spin. Found belt stretched and slipping on motor and cam. Needs motor and beltMotor and belt show out of stock. Office to reschedule; ordrng 1 W11026785 (motor-drve) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Cleveland, Ohio 44109
Corina H
Job Details:
04/01/2021
CC that there is a scraping noise. Called t/l TJ video chat with him started a rinse and spin will need a gearcase and motor. ; ordrng 1 W10883783 (Gearcase) and 1 W11189163 (Motor) and 1 W10882138 (Belt)
We serviced a
CROSLEY WASHER
Model CAW38125HW0
Near Cleveland, Ohio 44109
Jason N
Job Details:
04/01/2021
"Cc unit lid not locking all the time.Customer stated lid doesnt lock at beginning of cycle. Ran diagnostics, found codes f0e5 for offbalance load and f8e1 for long fill. Ran auto test all functions passed. Started normal cycle, advised customer lid does not lock until spin and drain part of the cycle. Unit sensed, filled and started washing. Switched over to drain and spin, lid locked, unit ran drain and spin. All functions normal. Customers floor drain is overflowing all over basement floor, customer Is aware. Could not duplicate an issue at this time."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model AMV2307PFS4
Near Parma, Ohio 44129
Corina H
Job Details:
04/01/2021
"Cust showed pop, sent pic. CC that the unit does not turn on. Checked the outlet good. Checked the fuse, good. Checked the power coming into the power supply good. Che the power at the control 10 volts. Will need a new control and ui. Office will need to reschedule ; ordrng 1 W10849846 (Control) and 1 W10918931 (Ui)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
04/01/2021
Installed the new part op tested good. I hooked the unit up to 240 V the unit tumbles and heats
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Novelty, Ohio 44072
Brian M
Job Details:
04/01/2021
Cc unit not washing properly Found cold water trickling in Removed filter on cold side and cleaned out Ran cold valve test Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, Ohio 44053
David R
Job Details:
04/01/2021
"Replaced part. Ran test diagnostics and calibration cycle, good. Ran a normal cycle. Took off lid lock to show customer everything is working normally. Let cycle run through for a couple of mins. Normal operation. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Amherst, Ohio 44001
David R
Job Details:
04/01/2021
"Cc unit not working correctly or going through wash. Checked error codes, no fill long fill. Customer doesnt have hot water valve turned on. Went through owners manual with customer. Even on cold washed, hot water is added for regulation purposes. Also answered other questions customer had. Advised if using cold, switch to Tap Cold to use cold water only, otherwise hot water should be turned on for other wash temp cycles. Tested, unit washing as designed, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
04/01/2021
"Cc no ice being dispensed Found auger motor locked up Probed leads to verify power Needs motor ; ordrng 1 W10822606 (motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Conneaut, Ohio 44030
Jeff M
Job Details:
04/01/2021
The fitting in the rear is leaking. The part of the setting that is leaking is the waterline coming through the floor customer needs a plumber. I did re-level the doors so the unit shuts properly
We serviced a
KENMORE DRYER
Model 110.97511701
Near Avon, Ohio 44011
David R
Job Details:
04/01/2021
"Cc unit is squeaking. Stacked unit. Worn down idler pulley. Ordering kit; ordrng 1 4392067 (Dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GTDP300GM1WS
Near Westlake, Ohio 44145
Marie V
Job Details:
04/01/2021
"Cc that the unit stopped working , that it happened before and he just unplugged it and it worked for a month and then it stopped again so he did the same thing and it worked on more dry and after that nothing else hes been able to do. Power is good. Found nob stripped, set timer to time dry and it works good. Will order part tech do not have to come back to install; ordrng 1 WE1M964 (Nob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Lakewood, Ohio 44107
Marie V
Job Details:
04/01/2021
"Cc that the unit is not cold enough. Took temps freezer was at 46* and 60 on fresh food section. Took pressure on unit, 19 inch vacuum. Evaporator has no frost pattern on it. No refrigerant on system, will need evaporator,compressor and filter drier. Sealed system work. Called home owner couldnt reach so left a message and explain a little about the job that needs to be done and the price and also that if he has more questions call the office. ; ordrng 1 W10836706 (Evaporator) and 1 W11092625 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MEDB955FC0
Near Westlake, Ohio 44145
Gabriel P
Job Details:
04/01/2021
Replace motor and control thats what whirlpool want me to replace ran time dry...l2 show again call tech line spoke to kathy and we found heating element grounded call bj spoke the situation we going to cover for heating element ; ordrng 1 W11025156 (Heater)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Willoughby Hills, Ohio 44094
Joe O
Job Details:
04/01/2021
"Cc: not workingFound error codes f6e3(communication error) f6e2(communication error) f2e1(stuck key). Needs control and uiUi shows out of stock, office to rescheduleSerial number did not match our records. Ran entitlement shows unit under 60 month parts and labor warranty; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Richmond Heights, Ohio 44143
Joe O
Job Details:
04/01/2021
Cc: leakingHot water line dripping from crimped connection. Ran manual fill hot and cold. No signs of water leaking from unit. Ran manual drain. Re filled unit no leaking from unit. Ran drain. Ran auto test and calibration. Could not duplicate leak. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Richmond Heights, Ohio 44143
Joe O
Job Details:
04/01/2021
"Cc: not powering onFound unit is receiving proper power. Ui will not power on. Found indicator light is on, on control. Needs control and uiControl shows out of stock. Office to reschedule; ordrng 1 W11316623 (console) and 1 W11322901 (cntrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
04/01/2021
Installed door
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
04/01/2021
Door did not come with deli board Needs deli board ; ordrng 1 WPW10769076 (cntrl-elec)
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3536GB00
Near Pepper Pike, Ohio 44124
Brian M
Job Details:
04/01/2021
Installed burner valves OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS
Near Solon, Ohio 44139
Brian M
Job Details:
04/01/2021
Cc unit not cooling Found unit to be turned off turned unit on and cooling returned Advised to watch
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rocky River, Ohio 44116
Marie V
Job Details:
04/01/2021
"Cc that the door broke. Cust has part, replaced door. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Kent, Ohio 44240
Brian M
Job Details:
04/01/2021
Cc of no water or ice dispensing Found door to be caved in a little and not hitting switch Added door spacer (used 2 because first one had no adhesive) OP Test Ok ; used 2 WP2177331 (DOOR SPACER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB
Near Atwater, Ohio 44201
Brian M
Job Details:
04/01/2021
Installed fan and harness OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055DRE00
Near Ravenna, Ohio 44266
Brian M
Job Details:
04/01/2021
Installed control and harness Advised to let cool for 48 hours OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Fairview Park, Ohio 44126
David R
Job Details:
04/01/2021
Cc unit on FF side not cooling properly. Ice forming on evap. Defrost issue. Went through tech sheet. Bi metal is not opening. Heater checked good. Turned Icemaker off for now until repair made. **office to reschedule with customer ** schedule as 2 count. ** requesting double labor ; ordrng 1 W11342162 (Harness) and 1 WPW10384183 (Thermistor)
We serviced a
KITCHENAID DRYER
Model KBFA25ERSS
Near Westlake, Ohio 44145
Corina H
Job Details:
04/01/2021
"CC that the unit is leaking water on the floor. Found the water line to the ice maker popped of. Will need a new waterline, clip and fill tube.; ordrng 1 W10823511 (Waterline) and 1 WPM0114003 (Clip) and 1 W11176463 (Tube) and 1 W10757851 (Boards), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Conneaut, Ohio 44030
Jeff M
Job Details:
04/01/2021
Installed the new part op tested good. I got it draining so it functions when it comes down to an installation issue. It appears that the drain hose is being pinched once the dishwasher is pushed in to prevent this from happening I would have to drill a hole in the cabinet further back and Im not doing that
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma Heights, Ohio 44130
Jason N
Job Details:
04/01/2021
"Cc unit not heating.Checked all thermals, found hi limit cutoff open. Blower housing full of lint. Evidence of lack of airflow. Replaced hi limit cutoff using truck stock. Cleaned lint from unit. Unable to check airflow at vent outlet, unit is in a complex, venting routes through ceiling to roof. Highly advised customer to contact building manager to have venting serviced. Ran dryer op test, good heat and airflow from unit. ; used 1 279816 (Hi limit cutoff) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Conneaut, Ohio 44030
Jeff M
Job Details:
04/01/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Parma, Ohio 44130
Jason N
Job Details:
04/01/2021
Cc unit door and handles not level.Leveled unit doors using RH door jack bolt. Adjusted handles. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ0
Near Fairview Park, Ohio 44126
David R
Job Details:
04/01/2021
"Entitlement shows POP under a year. Called customer, they said we are suppose to be out Servicing both whirlpool dryers they have. Called office, confirmed we only have one work order. Customer will have to call warranty or manufacture to reschedule other dryer if needed. Complaint, tenants sating dryer takes long time to dryer. Tested out unit. Correct 240 power. Tested resistance on heater, good, 11 ohms. Checked fuse, good. Checked other thermostats, good. Turned unit to high, started. Short vent, can feel heat outside. Element cycling on/off. Unit is good. ** tested unit closet to garage"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rocky River, Ohio 44116
Corina H
Job Details:
04/01/2021
CC dish rack fell. Replaced rack adjusters. Ran calibration. Optest okay.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZHV00
Near Painesville, Ohio 44077
Jeff M
Job Details:
04/01/2021
The rattling noise was coming from two pieces of copper tubing that were in contact with each other and move the copper out of the way the noise went away
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW00
Near North Olmsted, Ohio 44070
David R
Job Details:
04/01/2021
"Cc leaking water. Getting water from dispenser, water shooting out filter housing. Found cracking. Ordering filter housing. ; ordrng 1 W10844267 (Filter housing), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Brooklyn, Ohio 44144
Gabriel P
Job Details:
04/01/2021
Replace parts opt test ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near North Olmsted, Ohio 44070
David R
Job Details:
04/01/2021
"Cc questions concerning vent. Discoloration is normal, element sits right inside vent, can cause discoloration from heat. Unit checks good, heat cycling on and off. Op test ok"
We serviced a
MAYTAG RANGE
Model Mgr6772bds
Near Mentor, Ohio 44060
Jeff M
Job Details:
04/01/2021
This oven is non-repairable. I called the customer landlord explained it to him he will look into getting them a new oven
We serviced a
GE REFRIGERATOR
Model ZIS42NYB
Near Shaker Heights, Ohio 44122
Dan
Job Details:
04/01/2021
"Installed new defrost timer, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Olmsted Falls, Ohio 44138
David R
Job Details:
04/01/2021
"Cc not heating and timer not turning, same issue as previous. Turned unit on, unit is heating. Outlet felt hot. Took out power cord. One of the terminals is charred up. Outlet from house is burnt. Took pics. Replacing power cord from t/s. Did not plug back in, recommended customer call electrician and have outlet looked at. If anything further comes up contact customer service. Unit test good. ; used 1 PT500L (3 PRONG DRYER CORD) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FGX831CS1
Near Mentor, Ohio 44060
Jeff M
Job Details:
04/01/2021
The dryer squeaks needs a new set of bearings I called the number provided with a voicemail left a message Im assuming theyre the homeowners and the customer at this address is just a renter nobody answered the phone I left a message.; ordrng 1 5303281153 (Bearing kit) and 1 Ship
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lakewood, Ohio 44107
Corina H
Job Details:
04/01/2021
"CC that the temp is not staying cold enough in the freezer. Fz 30* ff 38*. Tested connections with nitrogen. Found R134 leaking from connection. Recovered refrigerant, resautered connection, pulled 28vac w/ pump, watched, good, charged 4.3 oz r134a, unit cooling, pressures good, op test ok ; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near North Royalton, Ohio 44133
Jason N
Job Details:
04/01/2021
Cc unit door not sealing.Found unit door liner is warped on top of door and on sides. Unit needs new door. Advised new door may take up to 6-8 weeks for delivery. Advised customer to contact office when door arrives to schedule for next service. ; ordrng 1 W10746780 (Door) and 1 W11178521 (Nameplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Brooklyn, Ohio 44144
Gabriel P
Job Details:
04/01/2021
Take out defective compressor and replace new compressor did all steps of seal system add refrigerant 134a is working as designed ; used 1 Tjaf1200 (1/4) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HPY
Near Cleveland Heights, Ohio 44106
Dan
Job Details:
04/01/2021
"Installed new control and keypad, op test good"
We serviced a
GE REFRIGERATOR
Model GTE16DTHMRWW
Near Cleveland Heights, Ohio 44118
Joe O
Job Details:
04/01/2021
"Cc: not holding tempsFound freezer temp at -1 degrees, ff section at 19 degrees. Unit will not shut down with the thermostat switch. Compressor continuously runs after shutting unit off. Needs thermostat; ordrng 1 WR09X26872 (control temp), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID RANGE
Model KESK901SSS05
Near South Euclid, Ohio 44118
Joe O
Job Details:
04/01/2021
"Cc: display not working, oven not workingFound control is receiving proper power. Not sending power to ui. Needs control; ordrng 1 WPW10181438 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cleveland, Ohio 44110
Corina H
Job Details:
04/01/2021
"Recovered refrigerant, replaced evaporator, pulled 28vac w/ pump, watched, good, charged 5.3oz r134a, unit cooling, pressures good, op test ok. Compressor had long enough process stub. Didnt need replaced."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Olmsted Township, Ohio 44138
David R
Job Details:
04/01/2021
"Cc unit is squeaking, water leaking. Looked under unit, residue of water leaking from gearcase. All components on drive system rusted from water leaking. Tried taking off washplate, might need to crack off. Ordering parts needed. ; ordrng 1 W10902814 (Washplate) and 1 W10909670 (Spanner nut) and 1 W11455453 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10752189 (Screw)"
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near North Royalton, Ohio 44133
Dan
Job Details:
04/01/2021
"Installed new gearcase, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Brecksville, Ohio 44141
Jason N
Job Details:
04/01/2021
"Cc unit ff section still not coolingCustomer stated it was fine for a few weeks after last repair, now ff section is again reading mid to high 40 degrees. Found ff evaporator iced over, no air circulation in ff section. Ran thermistor tests and ff evap fan test. All passed. Called techline to document per job notes, Kathy, cannot sign off until tech goes through checklist of possible causes of ff frosting up. Defrosted ff evap cover, found cover is not pushed back fully. Defrosted evap, evap thermistor is in correct placement but is loose, not secured to suction tube. Secured to section tube w/zip tie and foil tape. Drain pan is not bowed, laying flat. Ran test 4, ff evap frosted and frost dissipated. 3 way valve operation test good. Advised customer to monitor unit."
We serviced a
GE DRYER
Model GTX33EASK0WW
Near Cleveland, Ohio 44124
Dan
Job Details:
04/01/2021
"Customer complaint that timer knob is not advancing timer, found knob broken and timer hard to move, unit needs new timer and knob; ordrng 1 WE04X25280 (Timer) and 1 WE01X24552 (Knob), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Mentor, Ohio 44060
Jeff M
Job Details:
04/01/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Broadview Heights, Ohio 44147
Jason N
Job Details:
04/01/2021
"Cc unit not coolingVerified both compartments at room temperature, compressor not running, no fans running. Temperature control set to recommended. Checked both thermistors resistance, both reading 3.8k. Checked connections on cold control, checked good. Plugged unit back in to run diagnostics, compressor started and unit started cooling. Ordering cold control. ; ordrng 1 W11357371 (Cold control)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Maple Heights, Ohio 44137
Jason N
Job Details:
04/01/2021
"Cc unit didnt complete cycle, powered off, will not turn back on. Found unit not responding, tub full of water and clothing, unplugged unit. Noticed multiple arc marks on both plug prongs. Plug tension is poor in receptacle. Used upper receptacle on outlet, seems to be better but still advised customer to have receptacle replaced by electrician. Ran drain and spin cycle to finish cycle, unit operating normally."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Brooklyn, Ohio 44144
Gabriel P
Job Details:
04/01/2021
Take out defective compressor and evap replace new compressor and evaporator and up dryer did all steps of seal system add refrigerant 134a is working as designed ; used 2 Tjaf1200 (1/4) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Strongsville, Ohio 44149
Marie V
Job Details:
04/01/2021
Cc that they cant take the ice bin out and the filter. Showed cust . Also cust isnt sure if still under extended warranty. Cust paid service call and will contact extended warranty to make sure that it was out of warranty if not they will try to get a dispatch number from them to us. op test ok.
We serviced a
AMANA REFRIGERATOR
Model ABC2037DES
Near Mayfield Heights, Ohio 44124
Dan
Job Details:
04/01/2021
"Installed new jazz board, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Willoughby, Ohio 44094
Corina H
Job Details:
04/01/2021
Replaced the water valve. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Painesville, Ohio 44077
Jeff M
Job Details:
04/01/2021
The unit has a lock error needs a new lock.; ordrng 1 W11316250 (Lock)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Middlefield, Ohio 44062
Joe O
Job Details:
04/01/2021
Installed gear case and rotor. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXNS00
Near Painesville, Ohio 44077
Joe O
Job Details:
04/01/2021
Installed ice maker. Cycled ice maker. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXQ06
Near Oberlin, Ohio 44074
Marie V
Job Details:
04/01/2021
"Cc that the ice maker is not working and cant get enough water in front door. Check pressure coming in to unit is good but found lots of debris in line and main water valve. Flush line out and put it back now barely any water is going to the front door. Also I cycled ice maker and it never asked for water valve never turned on and kept cycling. Unit will need main water valve and ice maker cust paid SC. Cust found a paper that previous owner had bought a extended warranty, he will call them to get a dispatch. ; ordrng 1 W10882923 (Ice maker) and 1 WPW10498990 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Painesville, Ohio 44077
Jeff M
Job Details:
04/01/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Seven Hills, Ohio 44131
Jason N
Job Details:
04/01/2021
"Cc unit frosting in freezer Customer stated all service attempts so far have not been able to remedy. Found spot of frost on top of ice container cover. Door gasket is not sealing at top, center mullion is sticking out on top, enough to cause gasket to not meet cabinet. Called wp techline, Leon
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Painesville, Ohio 44077
Jeff M
Job Details:
04/01/2021
The unit has a lock error needs a new lock.; ordrng 1 W11316250 (Lock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH01
Near Avon, Ohio 44011
Marie V
Job Details:
03/31/2021
"Cc that the ice maker does not works. Took temps 41* on fresh food section and 2 on freezer. Ran step 56 got error code of E2 motor lost position. Ran step 57 ice maker does not moves, check power coming in to icemaker has 122 V. Unit will need new ice maker. ; ordrng 1 WPW10764668 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Chardon, Ohio 44024
Joe O
Job Details:
03/31/2021
Installed control. Programmed control to unit. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Oberlin, Ohio 44074
David R
Job Details:
03/31/2021
"Replaced both parts. Tested in diagnostics. Good. Ran all the way through, no leaks. Op test ok"
We serviced a
SAMSUNG DRYER
Model DV330AEBXAA05
Near Mentor, Ohio 44060
Dan
Job Details:
03/31/2021
"Installed new thermal fuse , op test good"
We serviced a
KENMORE REFRIGERATOR
Model 596.71812101
Near Lorain, Ohio 44052
Gabriel P
Job Details:
03/31/2021
"Found a leak in the system and also evap is discontinued,customer was not going to repair any ways ; ordrng 1 W10309990 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
03/31/2021
Put the unit in a test cycle ran a short test of all functioning components on the unit everything tested good sounded very smooth
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Cleveland, Ohio 44113
Corina H
Job Details:
03/31/2021
Replaced the freezer door switch. Optest ok.
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KBFO42FTX02
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
03/31/2021
"Cc unit leaking from freezer and frost buildup againConfirmed some frost buildup on RH side of freezer and on bottom. Found plastic retaining strip separating from gasket, no longer holding to door liner. Reordering freezer gasket. Not showing in stock on Marcone, office to contact customer for next available service date.; ordrng 1 2309216 (Freezer gasket)"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
03/31/2021
"Cc that the unit does not spins and squeaking a lot. Confirmed. Took unit apart. Rollers,pulley and belt are good. Check blower wheel is good, tested motor. Noises is coming from motor. Will need to be replaced. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"
We serviced a
GE REFRIGERATOR
Model GFD28GELEDS
Near Hiram, Ohio 44234
Brian M
Job Details:
03/31/2021
Cc of no water being dispensed REF01-20 French Door Refrigerator Water Not Dispensing Service BulletinFound Ge service pointer that says water line freezes in door and to replace the door ; ordrng 1 WR78X29150 (refrigerator dispens)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near North Ridgeville, Ohio 44039
David R
Job Details:
03/31/2021
"Cc unit stopped cooling for 2-3 days, UI making beeping noise every minute from turning on and off. As of now unit is cooling for the past couple of days. No signs of anything on controls. Power checks good. Ordering control and UI as well. Office to reschedule with customer. Customer has door; ordrng 1 W11224256 (Control) and 1 W11387387 (UI)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS1
Near Moreland Hills, Ohio 44022
Jason N
Job Details:
03/31/2021
"Installed main control, lower spray arm and detergent dispenser. Ran diagnostics test cycle. Unit let small amount of water in, codes at end were 9-1 for diverter cant find position, 9-4 lower spray arm error. Started normal wash cycle, no water coming into unit. Lower spray arm not moving. Checked fill cactus from control board. Float switch and valve reading good, 1.4K ohms. Diverter motor tested good at 1.6k ohms but sensor unable to find position. Would need to reorder control board and add on pump/motor assembly for diverter replacement; ordrng 1 W10854228 (Control board) and 1 W10861526 (Pump/motor)"





