Service History 984 - Fred's Appliance

We serviced a

MVWC565FW1 MAYTAG

Model WASHER

Near Cleveland, OH 44108

Corey L.

Job Details: 07/26/2018

ustomer complaint washer not advancing cycles, ran diagnostics f2e1 stuck key, and f8e1 longfill no fill, found hot water turned off, turned on, op test good; Job Cmpltd

We serviced a

110.24832200 KENMORE

Model WASHER

Near Bedford, OH 44146

Chad P.

Job Details: 07/26/2018

Found pump cracked and sprayed bleach water over every thing. Base found cracked and unit rusting out. Needs base, feet, motor, coupling and pump. Big big job. ; ordrng 1 285753A (coupling,motor) and 4 389102 (feet,front)s and 1 3946512 (base) and 1 WP3363394 (PUMP ) and 1 WP8529935 (MOTOR)

We serviced a

MVWX655DW1 WHIRLPOOL

Model WASHER

Near Lorain, OH 44055

Gabriel P

Job Details: 07/26/2018

Cc washer not filling all the way to the top,ran diagnostics error code f5e2 lid faulty,and f0e5 off balance load delete codes ran auto test opt test ok,explain customer washer fills 2 gallons and the is government standard theres wrong with washers ; Job Cmpltd

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Mentor, OH 44060

Jeff M

Job Details: 07/26/2018

The unit is not responding. F6e2 ui can’t hear motor control. The ui and main control needed. And the impeller cap is missing ; ordrng 1 W10861510 (UI) and 1 W11050804 (CAP) and 1 W11100602 (CONTROL ), schdld next appmnt for 7/31 TUE 8-12

We serviced a

KITCHENAID REFRIGERATOR

Model KRBR109ESS00

Near WILOUGHBY HLS, OH 44094

Jeff M

Job Details: 07/26/2018

he units freezer door was cracked open unit op tested good ; Job Cmpltd,

We serviced a

WTW8500DC0 WHIRLPOOL

Model WASHER

Near Cleveland Heights, OH 44121

Brian M

Job Details: 07/26/2018

Installed latch Ran auto test and calibration OP TEST OK

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYW5

Near Euclid, OH 44132

Jeff M

Job Details: 07/26/2018

The dishwasher hose is completely caked with grease. I’m ordering the hose with the check valve for the customer they will install and clean the other one; ordrng 1 WPW10545278 (HOSE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Chardon Township, OH 44024

Arthur V

Job Details: 07/26/2018

ustomer complaint unit is squealing or screeching in wash cycle. While in agitate very very faint noise. Called techline. Mark. File number Took apart agitator and found small amount of debri under agitator. Removed and sqeel went away. Unit op test good no more noise ; Job Cmpltd,

We serviced a

WRF550CDHZ00 WHIRLPOOL

Model REFRIGERATOR

Near Lakewood, OH 44107

Dan H

Job Details: 07/26/2018

Customer complaint that unit is leaking at door connection, confirmed water is leaking, reset connection at guest fitting, no leaks now, op test good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT3L1SZYB00

Near Garrettsville, OH 44231

Robert A.

Job Details: 07/26/2018

Frz 30, ff 45, frost only on cap tube, tapped system, in 15”vac, added r134a, unit cooling, needs evap and comp kit; ordrng 1 W10233960 (COMP KIT) and 1 WPW10314205 (EVAP), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 7/31 TUE !

We serviced a

WRS321SDHV00 WHIRLPOOL

Model REFRIGERATOR

Near Cleveland, OH 44111

Dan H

Job Details: 07/26/2018

needs ice container, ordering ice container; ordrng 1 WPW10558424 (ice-contnr), s

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXXY00

Near Avon, OH 44011

Brian B

Job Details: 07/26/2018

Replaced mullion rail. Op test ok.; Job Cmpltd,

We serviced a

WTW4815EW1 WHIRLPOOL

Model WASHER

Near Rocky River, OH 44116

Dan H

Job Details: 07/26/2018

Customer complaint that unit is not cleaning the clothes, found unit not agitating, shifter is working, unable to get agitator off, unit needs ,gearcase, basket, tub , agitator and hub; ordrng 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W10772621 (screw) and 1 W10908289 (agitator) and 1 W11035749 (gearcase) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block) and 2 WP8533928 (screw)s and 1 WPW10215093 (clean out filter)

We serviced a

WTW5600XW3 WHIRLPOOL

Model WASHER

Near Lakewood, OH 44107

Dan H

Job Details: 07/26/2018

Customer complaint that unit had lid lock light stuck on, unit unplugged when tech arrived, plugged unit in, lid lock light is not on, ran diagnostics found f7e1(basket speed fault) error code, found gearcase locked up, unit will need new gearcase; ordrng 1 W11035747 (gearcase)

We serviced a

AGR5630BDS1 WHIRLPOOL

Model RANGE

Near Lakewood, OH 44107

Dan H

Job Details: 07/26/2018

Customer complaint that oven door glass is broken, confirmed, unit needs new inner door glas

We serviced a

KERS303BSS0 KITCHENAID

Model RANGE

Near Lyndhurst, OH 44124

Dan H

Job Details: 07/26/2018

Customer complaint that oven is not working, when bake is pressed unit say “feature unavailable “ on display, customer states that when breaker is turned off then back on oven will heat on its own and not shut off, ran diagnostics found f6e1(runaway temperature) error code, unit needs new control and oven temperature sensor ; ordrng 1 WPW10181986 (sensor) and 1 WPW10340695 (cntrl-elec)

We serviced a

KDPE234GPS0 KITCHENAID

Model DISHWASHER

Near Parma Heights, OH 44130

Chad P.

Job Details: 07/26/2018

Installed sump assy. Ran normal wash. Op test ok. No water mat placed as sub floor got a little wet on sump removal and absorbed some water which will transfer to water mat. ; Job Cmpltd

We serviced a

KRFC704FBS00 KITCHENAID

Model REFRIGERATOR

Near North Royalton, OH 44133

Chad P.

Job Details: 07/26/2018

Installed fill tube. Op test ok. 24 hrs for basket to fill. Cust noticed scratch in door where tech were working. Wanted either scratch kit or door replaced. ; ordrng 1 W10849516 (DOOR, LH BLACK SS.)

We serviced a

KODC304EBL00 KITCHENAID

Model WALL OVEN

Near Shaker Heights, OH 44122

Corina B

Job Details: 07/26/2018

CC that the top oven is not heating. Heated oven to 350* is not heating. Ran diag f5e1 Latch Not Operating. Pulled unit out found the thermal fuse is open. Called Sm to order part. ; ordrng 1 W11165152 (THERMAL FUSE)

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Auburn Township, OH 44023

Brian B

Job Details: 07/26/2018

Installed motor and blower wheel, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; Job Cmpltd,

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ0

Near Avon, OH 44011

Brian B

Job Details: 07/26/2018

hecked unit. No screws are missing. Mounting nuts are attached to case and all other screws are fastened. Hooked up to power. Tested unit. All functions normal, unit is heating. Op test ok.; Job Cmpltd,

We serviced a

MVWC360AW0 Maytag

Model Washer

Near Cleveland, OH 44102

Corey L.

Job Details: 07/26/2018

ustomer complaint agitator fell of, confirmed wash plate busted at the top where bolt secures it, unit needs new agitator ; ordrng 1 WPW10553968 (washplate 110.16)

We serviced a

WSF26C2EXF01 Whirlpool

Model Refrigerator

Near Garfield Heights, OH 44125

Brian M

Job Details: 07/26/2018

Cc of unit not running Found ff at 65 Fr at 65 Unit on but not running Powered off unit and restarted, frost pattern returned and al fans turned on Fridge is making cool at this time Spoke to Sr tech advised that there is an issue in the control needs UI and control replaced Customer does not want to repair at this time

We serviced a

KRFF507EBL00 Kitchenaid

Model Refrigerator

Near Cleveland, OH 44124

Paul P.

Job Details: 07/26/2018

Found solid ice buildup around evaporator drain. Used steamer to clear out ice and drain, removed debris. Thermistor was not positioned on evaporator line (very loose). Positioned thermistor correctly and wrapped with foil tape and plastic tie to secure. Set down mitigation mat.; Job Cmpltd

We serviced a

WED7000DW1 Whirlpool

Model Dryer

Near Lorain, OH 44053

Gabriel P

Job Details: 07/26/2018

Cc not heating enough ,check temp 380 going up venting is about 10 ft long is on the side of the house close to the roof ,saw lot of lint stuck on venting out side exp customer to clean venting

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS586FIEM03

Near Avon, OH 44011

Brian B

Job Details: 07/26/2018

Replaced freezer door and diffuser. Set controls. Op test ok.; Job Cmpltd

We serviced a

MAYTAG DRYER

Model LDG7334AAE

Near Euclid, OH 44123

Jeff M

Job Details: 07/26/2018

Dryer fan is broken. Incorrect venting. And the gas coil valves are not lighting constantly.; ordrng 1 279834 (2 coil gas valve set) and 1 Y303836 (blower wheel), schdld next appmnt for 7/31 TUE 8-12,

We serviced a

MAYTAG REFRIG/TOP-FREEZ

Model MFT2776FEZ00

Near Willoughby, OH 44094

Jeff M

Job Details: 07/26/2018

The unit ff evap frosted over the unit has already had the sensor kit replaced earlier this yr the units gasket looked good the unit is not be opened contently. The unit needs a sensor it and main control ; ordrng 1 W10843055 (CONTROL ) and 1 W11033168 (FAN KIT), schdld next appmnt for 7/31 TUE 8-12,

We serviced a

WHIRLPOOL DRYER

Model WED6600VW0

Near MENTOR ON THE, OH 44060

Jeff M

Job Details: 07/26/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PSCA

Near Fairport Harbor, OH 44077

Jeff M

Job Details: 07/26/2018

Customer is using more ice then the unit can make. This is a nursing home 14 people using one ice maker.; Job Cmpltd,

We serviced a

KBSD608ESS01 Kitchenaid

Model Refrigerator

Near Solon, OH 44139

Brian M

Job Details: 07/26/2018

-5 in freezer and 46 in freshfood Settings are set to recommended settings Called whirlpool TechlineButch thinks it’s due to not have enough of a food load to regulate temps Sr# 7722556570Told customer to fill up as suggested by whirlpool, and if still having temp issues to call whirlpool back

We serviced a

GE MICROWAVE

Model JE2160SF001

Near Concord Township, OH 44077

Arthur V

Job Details: 07/26/2018

Replaced mag tube and capacitor. Tested for 5 min good. Tested another 5 min got to 42 sec and failed again. Mis diagnosed mag tube and capacitor. Called ge techline twice and found out the transformer is the issue. Cust will get a refund after repair please order transformer. ; ordrng 1 WB27X10888 (trans hv), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/31 TUE !,

We serviced a

WSR57R18DM02 Whirlpool

Model Refrigerator

Near Cleveland, OH 44103

Corey L.

Job Details: 07/26/2018

Customer complaint no cool on fridge, confirmed temp 60 in ff section found evap frozen solid, cleared ice, turned heater on in service test mode, heater and bimetal good, unit needs control and thermistor ; ordrng 1 W11191182 (CNTRL BOX) and 1 WPW10383615 (thermistor)

We serviced a

KUWS24RSBS24 Kitchenaid

Model Wine Cooler

Near Avon, OH 44011

Gabriel P

Job Details: 07/26/2018

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Bainbridge, OH 44023

Robert A.

Job Details: 07/26/2018

Installed drain pump, ran test 51, op test ok; Job Cmpltd, saved tckt [SdLink

We serviced a

MAYTAG DISHWASHER

Model DWU9200AAX

Near Solon, OH 44139

Robert A.

Job Details: 07/26/2018

Ran unit, found water going through spray arms, arms not moving, hard to move, needs spray arms; ordrng 1 WP6-903473 (LOWER SPRAY ARM) and 1 912518 (NOZZEL) and 1 912646 (NOZZEL) and 1 WP903079 (UPPER SPRAY ARM) and 1 WP912680 (OUTLET SNAP) and 1 WPW10116811 (RETAINER), saved tckt [SdLink\313415a.png],

We serviced a

WHIRLPOOL REFRIG/SIDE-BY-S

Model WRS342FIAW00

Near Brimfield, OH 44240

Robert A.

Job Details: 07/26/2018

Cc door alarm going off, found switch in frz broken, ice door not sealing, filterhead broken; ordrng 1 W10616146 (ICE DOOR ASM) and 1 W10862456 (FILTER HOUSING) and 1 WP2321285 (DOOR SWITCH), schdld next appmnt for 8/1 WED ! [**],

We serviced a

WRF550CDHZ00 WHIRLPOOL

Model REFRIGERATOR

Near Lakewood, OH 44107

Dan H

Job Details: 07/26/2018

water is leaking, reset connection at guest fitting, no leaks now, op test good

We serviced a

WDT750SAHZ0 DISHWASHER

Model WHIRLPOOL

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 07/26/2018

Replaced sump assembly. All tested ok. No leaks. Put mitigation mat under dishwasher. Need return label for pre diagnosed control.; Job Cmpltd

We serviced a

WRX988SIBM00 WHIRLPOOL

Model REFRIGERATOR

Near Eaton Township, OH 44044

Macaulay G.

Job Details: 07/26/2018

Freezer door is leaking air into freezer, causing large amounts of frost to build. Valve to ice maker is stuck open. Icemaker is not advancing. Office to order door seal for freezer, water valve, and icemaker. Did not put mitigation mat down. Customer has water turned off to unit.; ordrng 1 W10407216 (gasket-fip) and 1 WPW10341329 (water valve assy) and 1 WPW10764668 (ice maker)

We serviced a

MBF1958FEW00 MAYTAG

Model REFRIGERATOR

Near North Olmsted, OH 44070

Macaulay G.

Job Details: 07/26/2018

Customer had issue of some items in freezer beginning to thaw. Ran service mode tests. All components tested ok. Thermistor is within resistance test values. Control is not registering proper temperature from freezer. Office to order control board. Unit does not have water line, did not put down mitigation mat.; ordrng 1 WPW10503278 (refer elect cont brd)

We serviced a

NTW4605EW0 AMANA

Model WASHER

Near Brook Park, OH 44142

Chad P.

Job Details: 07/26/2018

Found gear case starting to leak oil. Needs gear case replaced. ; ordrng 1 W11035749 (GEARCASE ASSY )

We serviced a

MVWX655DW1 WHIRLPOOL

Model WASHER

Near Cleveland, OH 44120

Chad P.

Job Details: 07/26/2018

Found unit flashing in the rinse cycle. Canceled cycle and restarted. Found hot and cold reversed. Corrected. No faults. Possible frozen control. Reset control. Advised to use as normal.

We serviced a

KSSS42QKW00 KITCHENAID

Model REFRIGERATOR

Near Cleveland, OH 44106

Chad P.

Job Details: 07/26/2018

Little to no water to I.m. Cust had new filter installed. Purged water tank and cycled I.m. Op test ok.

We serviced a

JDB9200CWS2 JennAir

Model Dishwasher

Near Cleveland Heights, OH 44106

Chad P.

Job Details: 07/26/2018

Found drain line cracked. Needs replaced.; ordrng 1 8269144A (drain hose)

We serviced a

ATW4675YQ1 Whirlpool

Model Washer

Near South Euclid, OH 44121

Corina B

Job Details: 07/26/2018

CC that the unit only does a rinse and spin. Found the dial on a rinse cycle. Turned ideal to a normal load filled washer and advance pd to wash. Optest ok.

We serviced a

WRX735SDHZ00 Whirlpool

Model Refrigerator

Near Chardon, OH 44024

Brian M

Job Details: 07/26/2018

Cc that water drips out of the water fill after getting water Found John guess fittings not sealing the lines correctly Replaced using truck stock OP TEST OK ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT), and 1 WP2198677 (CONNECTOR 1/4"to1/4" John Gu) from stock, Job Cmpltd

We serviced a

PFCS1NFZHSS GE

Model Refrigerator

Near Hambden Township, OH 44024

Brian M

Job Details: 07/26/2018

Cc that unit is freezing some foods Ff at 35 ff at 3 Checked for stuck diffuser OP TEST OK Showed customer how to regulate temps on Ui and that sometimes there is a fluctuation of degrees up or down Also advised on food placement as well OP TEST OK

We serviced a

MDB7759AWS2 Maytag

Model Dishwasher

Near Cleveland Heights, OH 44121

Corey L.

Job Details: 07/26/2018

Customer complaint dishwasher is not cleaning dishes and leaving water on the bottom sometimes, found drain tube running through counter on the bottom, reran rube to a slot at the top of the cabinet, op test good; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2LHAXMQ10

Near Kirtland, OH 44094

Jeff M

Job Details: 07/26/2018

Cust put a new copper water line on the unit the air in the line gave him issues when he tried to purge the line unit op tested good. The ui is broken the buttons are showing potential shocking hazard ; ordrng 1 2261177W (cover-frnt), schdld next appmnt for 7/31 TUE 8-12,

We serviced a

MAYTAG REFRIG/TOP-FREEZ

Model MFT2776FEZ00

Near Willoughby, OH 44094

Jeff M

Job Details: 07/26/2018

We serviced a

WHIRLPOOL DRYER

Model WED6600VW0

Near MENTOR ON THE, OH 44060

Jeff M

Job Details: 07/26/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PSCA

Near Fairport Harbor, OH 44077

Jeff M

Job Details: 07/26/2018

Customer is using more ice then the unit can make. This is a nursing home 14 people using one ice maker.; Job Cmpltd

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ

Near Mentor, OH 44060

Arthur V

Job Details: 07/26/2018

Replaced track and both stops. Op test good ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB00

Near MENTOR ON THE, OH 44060

Arthur V

Job Details: 07/26/2018

Replaced door assy. Op test good ; Job Cmpltd

We serviced a

GE DISHWASHER

Model GDT580SMF8ES

Near Madison, OH 44057

Arthur V

Job Details: 07/26/2018

Found drain pump making noise. Needs drain pump Talked to SM could be 2-10 wks for part delivery. Schedule 2 weeks out to see where we are at that time ; ordrng 1 WD35X20878 (drain pump), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/2 THU !,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Brimfield, OH 44240

Robert A.

Job Details: 07/26/2018

Ran diognostics, no heat, diverter not finding possition, found motor not running, motor recieving power, needs sump asmCust to replace; ordrng 1 WPW10671941 (SUMP 20098

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2867PF7A

Near Ravenna, OH 44266

Robert A.

Job Details: 07/26/2018

Found housing/fan in upper i/m frozen, needs seal kit and fan; ordrng 1 5303918784 (SEAL KIT) and 1 5304493604 (FAN), schdld next appmnt for 7/31 TUE ! [***],

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM3

Near Westlake, OH 44145

Brian B

Job Details: 07/26/2018

Found panel not responding. Ran panel test. Panel failed. Found burning on ribbon. Also, handle broken that holds bottom of panel in place. Will need new panel and handle. Office to order parts. Customer will install, he does not want a return visit. Advised customer that we cannot guarantee repair if he installs parts.; ordrng 1 W10811169 (PANEL) and 1 WPW10329510 (HANDLE), sav

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAA

Near Bay Village, OH 44140

Brian B

Job Details: 07/26/2018

Machine is a European built. Found some pads on UI not responding. Removed panel. 120v to door switches and through to control. Some signs of overheating on main control. Will need UI, control, and wide board. Will give est. advised customer to have ins co call office if they want to repair machine. Paid sc. do not order parts unless authorized.;, Job Cmpltd,

We serviced a

MVWC565FW1 Maytag

Model Washer

Near Cleveland Heights, OH 44112

Corey L.

Job Details: 07/26/2018

Customer complaint washer takes too long to wash and doesn’t move past wash, started normal wash cycle, unit filled and advanced to wash, then advanced to rinse, canceled, ran diagnostics no codes found, advised customer to only use 1-2 tbsp of an he detergent and fabric softener, unit is operating as designed

We serviced a

KRFC704FPS00 Whirlpool

Model Refrigerator

Near Madison Township, OH 44057

Brian M

Job Details: 07/26/2018

Customer had all insides removed and unplugged at arrivalReplaced evap cover and reinstalled bottom drawer assembly Advised customer to give unit at least 24 hours before adding any food to let the unit regulate temperatures

We serviced a

KUDM01TJBS0 Kitchenaid

Model Dishwasher

Near Orange, OH 44122

Paul P.

Job Details: 07/26/2018

No further debris found, may have been from broken door handle. Door handle has broken ends, will need replaced. Office to order door handle. Set down mitigation mat.; ordrng 1 WP8269117 (handle)

We serviced a

11067042600 Kenmore

Model Dryer

Near Avon Lake, OH 44012

Gabriel P

Job Details: 07/26/2018

Cc dryer does nothing,check power going to machine,l2 to neutral 120v,l1 to neutral 000 and l1 to l2 111 I told customer they need an electrician, I trip the breaker and got all results voltage correct got 120 120 240 v dryer turn on and heats everything started working correctly

We serviced a

WDF520PADW3 WHIRLPOOL

Model DISHWASHER

Near South Euclid, OH 44121

Corey L.

Job Details: 07/26/2018

Installed new heater, op test good; Job Cmpltd

We serviced a

WRT311FZDW00 WHIRLPOOL

Model REFRIGERATOR

Near Mayfield Heights, OH 44124

Corey L.

Job Details: 07/26/2018

Installed thermostat, op test good; Job Cmpltd

We serviced a

WED4815EW1 WHIRLPOOL

Model DRYER

Near Lorain, OH 44052

Gabriel P

Job Details: 07/26/2018

Cc is not heating,ventilation was clog of lint and sticky stuff didn’t no what it was clear all lint from blower will explain customer that flex foil was a fire hazard and they need it regit metal,found cut off open

We serviced a

WED4815EW1 WHIRLPOOL

Model DRYER

Near Middleburg Heights, OH 44130

Macaulay G.

Job Details: 07/26/2018

Replaced timer, relay start, and wheel. All tested ok; Job Cmpltd

We serviced a

MDB8959SFZ4 MAYTAG

Model DISHWASHER

Near Berea, OH 44017

Macaulay G.

Job Details: 07/26/2018

Left rack adjuster is broken and right is falling apart. Office to order both adjusters.; ordrng 1 WPW10740408 (adjuster) and 1 WPW10740410 (adjuster)

We serviced a

MMV5208WS0 MAYTAG

Model MICROWAVE

Near Broadview Heights, OH 44147

Chad P.

Job Details: 07/26/2018

Installed mag. Op test ok

We serviced a

FRIGIDAIRE WASHER

Model FAFW3517KR1

Near Madison, OH 44057

Jeff M

Job Details: 07/26/2018

he unit has a e41 lock error code the unit needs a new lock ; ordrng 1 131763256 (LOCK ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,schdld next appmnt for 7/31 TUE 12-5,

We serviced a

WTW5000DW1 WHIRLPOOL

Model WASHER

Near Brecksville, OH 44141

Corina B

Job Details: 07/26/2018

CC that the clothes are still wet at the end of a cycle. Ran a rinse and spin with towels. Towels came out damp. Advised cust to use 1-2 tablespoons of he detergent. Ran diag no codes. Ran a calibration. Optest ok. ; Job Cmpltd

We serviced a

WHIRLPOOL DISHWASHER

Model MDBH979SAW0

Near Westlake, OH 44145

Brian M

Job Details: 07/26/2018

Panel not responding. Removed front. 120v to control. Ran panel test. Panel failed. Found burning on ribbon. Per ser pointer, called whirl TL, Kevin, 7722552854. He gave an score for part only. Customer will pay sc and labor. Scode # S25462. Office to order part.; ordrng 1 W10811166 (PANEL), , schdld next appmnt for 8/1 WED !

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSRG25FVMS05

Near Avon, OH 44011

Brian B

Job Details: 07/26/2018

Machine was not plugged in when tech arrived . Plugged unit in. Unit has a solder type shrader valve on process tube. Attached gauges. Low side pressure at 0 psi when running , heat on condensor coil, frost pattern starting on evap. Used black light to find slow leak on high side tubing lock ring connector. Although there is a leak there, it has not lost enough Freon to affect cooling, but will be an issue in the future. Found drain pan full of water. This could be due to another issue. Advised customer to leave plugged in and see what happens in the next week. Paid sc, good for 30 days. Advised customer to call if machine stops cooling again, but leave plugged in. Will give est to repair leak in sealed system.;

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Mentor, OH 44060

Jeff M

Job Details: 07/25/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFE515S0ES0

Near WILOUGHBY HLS, OH 44094

Jeff M

Job Details: 07/25/2018

Looks like the bottom of the oven is crushed most likely it was dropped the bottom drawer will not fit the bottom panel of the oven does not fit insulation appears to be in place on the right side. But the frame is bent up the unit can’t be repaired. Called wp tl file# 7722551139; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS03

Near Richmond Heights, OH 44143

Jeff M

Job Details: 07/25/2018

The jazz board failled the heating Circuit tested good needs new electronic control; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL COOK TOP

Model WCG77US0HS00

Near Cleveland Heights, OH 44121

Jeff M

Job Details: 07/25/2018

The unit has 5 burners. 3 middle size 1 large and 1 small. The large burner is the power burner the small burner is the summer burner and the three middle size burners are your regular old cooking burners; Job Cmpltd,

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFH00

Near Cleveland Heights, OH 44118

Jeff M

Job Details: 07/25/2018

he freezer door needed ajusted customer is having issue with the fridge freezing right underneath the air Vent I explain to them the air coming out of that air Vent is below freezing do not put anything there; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWB850WL1

Near East Cleveland, OH 44112

Jeff M

Job Details: 07/25/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

GE REFRIGERATOR

Model DFE29JSDISS

Near Mentor, OH 44060

Jeff M

Job Details: 07/25/2018

0, Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near Mentor, OH 44060

Jeff M

Job Details: 07/25/2018

ran the unit 3 times on test mode. And after I looked under the unit behind the unit. Can’t copy the issue ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Conneaut, OH 44030

Arthur V

Job Details: 07/25/2018

Replaced water valve. Recalibrated op test good ; Job Cmpltd,

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Conneaut, OH 44030

Arthur V

Job Details: 07/25/2018

Replaced water valve. Recalibrated op test good ; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near North Madison, OH 44057

Arthur V

Job Details: 07/25/2018

Found unit not going into defrost. Customer to save money by defrosting it himself before we return ; ordrng 1 W11035836 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $295.36 CC Ref # 1185049411, schdld next appmnt for 7/31 TUE !,

We serviced a

MAYTAG WASHER

Model MVWB835DW2

Near North Madison, OH 44057

Arthur V

Job Details: 07/25/2018

Installed control and console. Op test good. Took core for return ; Job Cmpltd,

We serviced a

KITCHENAID WALL OVEN

Model KEBK101BSS01

Near North Madison, OH 44057

Arthur V

Job Details: 07/25/2018

, Put door back on unit. Did not test unit but door is back in place. ; Job Cmpltd,

We serviced a

HOTPOINT WASHER

Model HSWP1000M4WW

Near Painesville, OH 44077

Arthur V

Job Details: 07/25/2018

Found pulley touching base when full of water. Unit needs all four suspension rods replaced ; ordrng 2 WH16X10158 (rod & spring asm)s and 2 WH16X10159 (rod & spring asm)s, schdld next appmnt for 7/30 MON !,

We serviced a

WHIRLPOO UPRIGHT / CHEST

Model WZF34X16DW04

Near MENTOR ON THE, OH 44060

Arthur V

Job Details: 07/25/2018

Found bullet already installed on compressor. Called office to see if we already looked at this. We did in Austinburg. Needs compressor,evaporator and drier filter. CFC TECH EXTRA TIME ; ordrng 1 W10507884 (compressor) and 1 W10858281 (evaporator), schdld next appmnt for 7/31 TUE ! [***],

We serviced a

WHIRLPOOL REFRIGERATOR

Model WHIRLPOOL

Near MENTOR ON THE, OH 44060

Arthur V

Job Details: 07/25/2018

Need to order parts for shelving —- whirlpool refused payment lowes responsible ; ordrng 1 WP67006704 (glass- cri) and 3 WPW10739590 (shelf-glas)s

We serviced a

FRIGIDAIRE DRYER

Model GLER341AS2

Near Mentor, OH 44060

Arthur V

Job Details: 07/25/2018

Customer complaint top of dryer close to the controls gets hot to the touch —- upon arrival temp at the area described is warm but not hot Ran with a load and unit never got excessively hot to the touch Cust vent goes into wall and up thru the roof so i cant tell about air flow at outside vent. Vent is known to have not been cleaned or serviced at least 4 years. Gave customer number to dryer vent wizards. Could not duplicate issue , Job Cmpltd

We serviced a

WHIRLPOOL OTR MICROWAVE

Model UMV1160CW3

Near Rootstown, OH 44272

Gail V.

Job Details: 07/25/2018

Cc bottom light will not turn off, then burnt out, when bulb was replaced will not light, socket damaged, needs control, bulb, socket and door switches, ; ordrng 1 8206232A (BULB) and 1 W10210871 (SOCKET) and 1 W10450407 (DOOR SWITCHES) and 1 W11106356 (CONTROL), schdld next appmnt for 7/31 TUE ! [**],

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Streetsboro, OH 44241

Jeff M

Job Details: 07/25/2018

Found tub ring cracked; ordrng 1 WPW10531289 (TUB RING), schdld next appmnt for 7/31 TUE !,

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Aurora, OH 44202

Robert A.

Job Details: 07/25/2018

Cc squeeking noise, Ran diognostics, no codes, ran test 51, good, ran normal deep water wash, found when loaded with deep water wash, rotor hitting floor, causing noise, adjusted feet, op test ok; Job Cmpltd,

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6HF55KB0

Near Bainbridge Township, OH 44023

Robert A.

Job Details: 07/25/2018

Found evap drain frozen, cleared ice and drain, op test ok;Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Bedford Heights, OH 44146

Robert A.

Job Details: 07/25/2018

Dop per entitlement, note hot water valve leaking, Found control recieving 120vac, no op, removed pressure hose, control working, ran diognostics, long drain, pressure sensor fault, ran drain pump, ng, needs pump, and control; ordrng 1 W10876600 (PUMP) and 1 W11116590 (CONTROL), schdld next appmnt for 7/30 MON !,

We serviced a

WHIRLPOOL WASHER

Model MVWB880BW0

Near Pepper Pike, OH 44124

Robert A.

Job Details: 07/25/2018

Found bearings loud, seal bad, leaking through motor, motor rusted and damaged, needs bearing kit, stator, rotor and sensorDo not use until repaired; ordrng 1 280146 (ROTOR) and 1 WPW10178988 (RPS SENSOR) and 1 WPW10419333 (STATOR) and 1 w10435302 (BEARING KIT), schdld next appmnt for 7/30 MON !

We serviced a

KITCHENAID RANGE

Model KGRS505XSS03

Near Avon Lake, OH 44012

Brian B

Job Details: 07/25/2018

Replaced manifold assembly. Tested all burners, op test ok.; Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM0

Near Avon Lake, OH 44012

Brian B

Job Details: 07/25/2018

Replaced sump assembly. Ran calibration cycle. Op test ok. Placed water mat. Sent pic.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM0

Near Avon Lake, OH 44012

Brian B

Job Details: 07/25/2018

, Replaced sump assembly. Ran calibration cycle. Op test ok. Placed water mat. Sent pic.; used 1 SHIPPING (SHIPPING AND HANDLING) from stoc, Job Cmpltd,

Our Service

Our Training