We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW1
Near Olmsted Falls, OH 44138
Marie V
Job Details: 07/19/2024
"Replaced new motor. Tested uni, ran diag. No leaks, deleter error codes. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44111
Marie V
Job Details: 07/19/2024
"Cc of unit not washing the clothes they are wet by the end and you can see the detergent still on the clothes. Found drain hose on the floor. Corrected and ran diag, found error code F8E1 . Stared unit, is working. Explained cust that needs pvc pipe to extend hook up the drain hose. Or get the tub closer to unit to have it hooked up on the sink. Leveled unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Pepper Pike, OH 44124
Joe O
Job Details: 07/19/2024
Installed control. Unit started. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/19/2024
Cc: noiseFound unit intermittently has a high pitch squeal. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Novelty, OH 44072
Joe O
Job Details: 07/19/2024
Installed element. Ran diagnostics test cycle. Op test ok
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Mantua, OH 44255
Joe O
Job Details: 07/19/2024
"Cc: long dry times, wet lint in vent, unit says to check vent. Customer stated this is the second unit that has done the exact same thing. Found no heat transfer through venting. Pulled vent from unit. Unit has good heat and air flow. Need venting cleared."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Aurora, OH 44202
Joe O
Job Details: 07/19/2024
Installed gasket. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Solon, OH 44139
Jason N
Job Details: 07/19/2024
Replaced wash pump. Tested functionality. Everything works as expected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Chardon, OH 44024
Jason N
Job Details: 07/19/2024
Replaced ice maker fill tube. Tested functionality. Everything works as expected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chardon, OH 44024
Jason N
Job Details: 07/19/2024
Replace refrigerator evap fan. Tested functionality. Everything works as expected.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Painesville, OH 44077
Dan
Job Details: 07/19/2024
"Customer complaint that the door seems crooked and doesnt feel right when shutting it, found unit installed incorrectly, corrected, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Mentor, OH 44060
Dan
Job Details: 07/19/2024
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Cleveland, OH 44111
Marie V
Job Details: 07/19/2024
"Inspected part that arrived, does not have the end part of the tube. Will reorder part. Office will to reschedule, tried to contact cust no answer for appointment ; ordrng 1 WPW10386778 (Water tube)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBL206ESS00
Near Westlake, OH 44145
Marie V
Job Details: 07/19/2024
Replaced control board. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID RANGE
Model KGRS505XSS05
Near Bay Village, OH 44140
Marie V
Job Details: 07/19/2024
"Replaced valve, tested all burners.mall working properly, no leaks, op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Avon Lake, OH 44012
Marie V
Job Details: 07/19/2024
"Cc that ice maker is not working . Confirmed, took temps 13* inside ice maker box. Checked freezer temp 4* ran step 56 E5 Ice maker thermistor is bad. Ice storage temperature satisfied but ice mold in frozen state too long. Possible ice mold thermistor issue. Found ice maker had very little ice, and when tested fill line found it was frozen. Defrosted line on step 19 and ran step 46, it filled up with water, sensor is working properly. Deleted error code . Advised cust to monitor. Op test ok"
We serviced a
KITCHENAID RANGE
Model KGRT507BBL3
Near Avon, OH 44011
Marie V
Job Details: 07/19/2024
"Cc that the unit is sparking even when all burners are off. Confirmed, checking all burner, unplugged one at the time and they still sparking. Called Bj unplugged all of them and still sparking, unit will need spark module. Cust asked to unplugged module, when pulling unit, gas line was around bottom door hinge and it broke. Cust will buy new gas line to get it installed. Gas is off ; ordrng 1 WP4454392 (Spark module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Solon, OH 44139
Bill
Job Details: 07/19/2024
"Cc not cleaning, confirmed cc. Changed sump and gasket, tested opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWKB0
Near Solon, OH 44139
Bill
Job Details: 07/19/2024
"Cc not working, could not confirm. Tested timer and buttons, everything is working as intended. Unit operating as intended. Though future repairs will be difficult do to age of unit and availability of parts."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Broadview Heights, OH 44147
Bill
Job Details: 07/19/2024
"Cc frost build up on the rails and cent of door not catching properly, confirmed cc. Checked for any gaps in freezer door seal, could not find any gaps. Looked for any swelling of the outer shell, none found. Checked the door strike, mullion barely catching bottom of strike. Add washer to strike, door know catching properly. Customer will be calling kitchen aid for possible replacement unit. Uploaded POW through entitlement."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Strongsville, OH 44136
Bill
Job Details: 07/19/2024
"Cc unit not filling and wont level, could not confirm. Ohmd out valves, tested with in range. Found error code f8e1, cleared code. Facility does not have proper hook ups for physical testing. Checked adjuster legs, them moved as they should manually. Unit is operating as intended."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Strongsville, OH 44136
Bill
Job Details: 07/19/2024
"Installed new gasket and door seal, ran test opt test good."
We serviced a
LG REFRIGERATOR
Model LFC21776ST
Near Mayfield, OH 44143
Bill
Job Details: 07/19/2024
"Original ice maker started working, customer would like a refund on ice maker. I took new icemaker with me for return. 256.31 is owed to customer."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kent, OH 44240
Joe O
Job Details: 07/19/2024
"Cc: vent not attaching to dryer. Lowered rear feet, attached vent. Op test ok"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS9
Near Rootstown, OH 44272
Joe O
Job Details: 07/19/2024
Installed dsi board and gas valve. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Deerfield, OH 44411
Joe O
Job Details: 07/19/2024
Cc: freezer door not closingFound rear drawer arm installed incorrectly. Re seated. Op test ok Pop in pics
We serviced a
KENMORE DRYER
Model 110.85088401
Near Parkman, OH 44080
Joe O
Job Details: 07/19/2024
Customer stated machine started working. No service needed at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Cleveland, OH 44109
Manny
Job Details: 07/19/2024
"Cc unit not draining, verified and Cant duplicate issues but too much suds in the unit, advise customer to use less detergent as she has soft water.opt test ok"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Solon, OH 44139
Bill
Job Details: 07/19/2024
"Cc error code f6e1, confirmed cc. Installed new control board, tested opt test good."
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Elyria, OH 44035
David R
Job Details: 07/19/2024
"Cc unit not spinning, sometimes latch not locking. Found F5E1 lid switch fault. Not locking. Gave estimate for latch. Customer paid svc, do not order parts. ; ordrng 1 W10861642 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID FREEZER
Model KRFF577KPS02
Near Mentor, OH 44060
Dan
Job Details: 07/18/2024
"Customer complaint that unit is not cooling, fresh food section temperature is at 62 degrees, freezer section temperature is at 64 degrees, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor and filter drier ; ordrng 1 W11109499 (Drier) and 1 W11504445 (Lokring) and 1 W11504447 (Lokring) and 1 W11574734 (Compressor) and 1 W11504431 (Lokring) and 1 W11504415 (Lokring) and 1 W11506621 (Lokring) and 1 W11506635 (Lokring)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Hiram, OH 44234
Corina H
Job Details: 07/18/2024
"CC that the ice bin does not come out and the gasket is torn. Confirmed, found the ball bearings are falling out and the gasket is torn. Will need a new glide. ; ordrng 1 WPW10170835 (Glide), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Jefferson, OH 44047
Joe O
Job Details: 07/18/2024
"Cc: basically the same issue, flashing lights, standing waterFound unit flashing f9e1(long drain error). Standing water in unit. Found drain pump harness broke. Needs harness; ordrng 1 W11643701 (Harness)"
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Orwell, OH 44076
Joe O
Job Details: 07/18/2024
"Cc: noise, not dispensing fabric softenerReplaced water valves. Ran test cycle. All valves functioning. No abnormal noises. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Amherst, OH 44001
Angel
Job Details: 07/18/2024
Cc that unit wasnt making ice but its been making ice as should since. Everything else has been good with unit has not been freezing anymore. Recommended to monitor for now opt test good.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near North Olmsted, OH 44070
Angel
Job Details: 07/18/2024
"Replaced gear case, clutch and slider tested unit opt test good."
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCE55US0HB01
Near Aurora, OH 44202
Bill
Job Details: 07/18/2024
"Cc scratch in surface, could not confirm. Mark is per the design of unit, new top has identical mark. Unit has no scratches at this time, uploaded pic of mark."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW5
Near Burton, OH 44021
Bill
Job Details: 07/18/2024
"Cc unit acting up, confirmed cc. Lid broken causing latch to fail, uploaded quick pic of damage. Ordered new lid, intentionally scheduled follow up for 7/19 same day as part arrival.; ordrng 1 W11102314 (Lid)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Chardon, OH 44024
Joe O
Job Details: 07/18/2024
"Cc: not agitatingFound no stored error codes. Ran diagnostics test cycle. Found unit not agitating or spinning. Pulley loose, and worn. Belt came off, and motor wearing belt. Need belt and cam. Replaced belt and cam. Ran auto test. Op test ok; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Chardon, OH 44024
Joe O
Job Details: 07/18/2024
"Cc: intermittent chatter noiseCustomer showed video of noise as its intermittent. Sounds like damper motor noise. Tested damper, ice maker cycling at same time. Ice maker making noise. Needs ice maker and damperCustomer showed pop; ordrng 1 WPW10594329 (control) and 1 W11556926 (Ice maker)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MW0
Near Oberlin, OH 44074
David R
Job Details: 07/18/2024
Replaced conversion kit for all unit. Customer to clean all soot before using unit. All checks are good. Op Test ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Painesville, OH 44077
Jason N
Job Details: 07/18/2024
Door strike replaced by client
We serviced a
KENMORE RANGE
Model 79073433312
Near Willoughby Hills, OH 44092
Jason N
Job Details: 07/18/2024
"Cleaned out the orifice for the simmer burner in the back right. Tested oven functionality, everything works as expected. Quoted client for replacing the power burner valve in the front right."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Wickliffe, OH 44092
Jason N
Job Details: 07/18/2024
Needs evaporator cover and wire harness. ; ordrng 1 W11087438 (Harness) and 1 W11188493 (Evaporator cover)
We serviced a
LG WASHER
Model WT1201CV
Near Beachwood, OH 44122
Jason N
Job Details: 07/18/2024
Installed drain pump. Tested unit. Still not draining. Needs main Pcb. Tried calling customer. No answer. ; ordrng 1 EBR76262101 (Main Pcb)
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Cleveland, OH 44113
Jason N
Job Details: 07/18/2024
"Low heat operation. No heat from condensation system, heater element is only working to provide heat, unit will need base assembly replaced. Quoted customer repair cost. Customer not repairing at this time. Collected service ; ordrng 1 W11368564 (Base)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Euclid, OH 44123
Jason N
Job Details: 07/18/2024
Error code on microwave. Model and serial on microwave shows that product is not under warranty. Customer is getting a hold of home Depot for the receipt. ; saved tckt
We serviced a
KENMORE REFRIGERATOR
Model 795.79439.215
Near Euclid, OH 44123
Jason N
Job Details: 07/18/2024
Ice on evaporator fan. Cleared out ice and checked for leaks in the refrigerator. No leaks found. Ice likely caused by condensation.
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Euclid, OH 44123
Jason N
Job Details: 07/18/2024
Broken wire on drain pump. Repaired wire tested unit everything works as expected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ03
Near Geneva, OH 44041
Jason N
Job Details: 07/18/2024
"Unit still leaking at fill tube into liner. Called WPL Tech-Line, Andrew, based on information provided, sending file for review as non repairable liner issue."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Mentor, OH 44060
Dan
Job Details: 07/18/2024
"Customer complaint that lower rack wheels are broken and door is not closing, confirmed, found part of broken wheel under door preventing door from closing, removed, door closes, unit needs new lower rack wheels, ; ordrng 3 W10195416V (Wheel)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Eastlake, OH 44095
Dan
Job Details: 07/18/2024
"Customer complaint of ice build up on back wall, found fresh food section evaporator frozen solid, unit needs new control and evaporator fan/thermistor; ordrng 1 W11033168 (Fan/thrm) and 1 W10843055 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Mentor, OH 44060
Dan
Job Details: 07/18/2024
"Customer complaint that unit is not cooling properly, fresh food section temperature is at 39 degrees, freezer section temperature is at 31 degrees evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier; ordrng 1 W11598432 (Evaporator) and 1 W11504423 (Lokring) and 1 W11504415 (Lokring) and 1 W11109499 (Drier) and 1 W11504445 (Lokring) and 1 W11504447 (Lokring) and 1 W11506621 (Lokring) and 1 W11506635 (Lokring)"
We serviced a
GE REFRIGERATOR
Model GFE26GSHGSS
Near Painesville, OH 44077
Dan
Job Details: 07/18/2024
"Customer complaint that freezer is not cooling, freezer section temperature is at 52 degrees, found condenser fan not running, condenser fan is receiving power, unit needs new condenser fan; ordrng 1 WR60X23363 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MAV8551AWQ
Near Cleveland, OH 44109
Joe O
Job Details: 07/18/2024
"Installed lid switch, guide, and plunger. Old plunger is slightly longer. Re installed old plunger. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Strongsville, OH 44149
David R
Job Details: 07/18/2024
"Cc unit no ice. E5 error. All fan, sensors, water is good. Have to order IM, used the t/s ones this week. Ordering icemaker ; ordrng 1 W11658802 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Middleburg Heights, OH 44130
David R
Job Details: 07/18/2024
"Cc unit not cooling, lights not working, also at one point the FF under drawer had a pool of water. Both sections about 70*. Compressor is loud and shutting on/off. Unit not cooling, sealed system repair. Compressor is main problem but would order FF evap just incase it shows any leaks. Would replaced comp and drier first. Ordering comp, evap, drip pan, fan assembly and lights. **sealed system repair. ; ordrng 1 W11683243 (LED kit) and 1 W11457241 (Drip pan) and 1 W11087438 (Evap fan assembly) and 1 W11492867 (Evap FF) and 1 8201675 (Comp)"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Parma, OH 44134
David R
Job Details: 07/18/2024
"Cc questions with load options, spin options, cycle options. Went over with customer. Also unit needs leveling. Leveled, good. Unit is working correctly. Advised of overloading, possible needing to pause and rearrange clothing. Unit is good. Op Test Ok."
We serviced a
KENMORE REFRIGERATOR
Model 795.71039010
Near Ashtabula, OH 44004
Dan
Job Details: 07/18/2024
"Installed new water line, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TP4
Near Ashtabula, OH 44004
Dan
Job Details: 07/18/2024
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Conneaut, OH 44030
Dan
Job Details: 07/18/2024
"Customer complaint that cycles are not working properly, ran diagnostics found f0e5(off balance) error code, started quick wash cycle, lid locked unit filled and began agitating, unit rinsed, unit drained and began spinning, unit completed cycle, unable to duplicate the problem, unit is operating as designed"
We serviced a
MAYTAG WALL OVEN GAS
Model CWG3100AAE29
Near Conneaut, OH 44030
Dan
Job Details: 07/18/2024
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland Heights, OH 44118
Joe O
Job Details: 07/18/2024
Cc: not allowing selectionsFound encoder popped out of holder. Re seated. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS08
Near Cleveland, OH 44110
Joe O
Job Details: 07/18/2024
Installed door and name plate. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hiram, OH 44234
Corina H
Job Details: 07/18/2024
Replaced the coupler. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608EBS01
Near Ravenna, OH 44266
Corina H
Job Details: 07/18/2024
"Checked the gauge 18 psi on the low side with the nitrogen sitting for 12 days. Recharged with nitrogen and checked again, no leaks visible. Called t/l Derrick file # 7739526962 unit is non repairable"
We serviced a
GE DISHWASHER
Model GDF535PSR3SS
Near Ravenna, OH 44266
Corina H
Job Details: 07/18/2024
"CC that the unit stops, drains and does not start, pump pump stays on. Confirmed. Found the pressure sensor has failed. Will need a new sensor. Cust can install part; ordrng 1 WD21X25468 (Pressure sensir), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Ravenna, OH 44266
Corina H
Job Details: 07/18/2024
CC that the unit is not finishing a cycle. Confirmed. No error codes. Found the the lid lock open. Replaced the latch from t/s. Ran a calibration. Started a cycle. Opt test ok. ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Ravenna, OH 44266
Corina H
Job Details: 07/18/2024
Replaced the heater. Tested. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Moreland Hills, OH 44022
Corina H
Job Details: 07/18/2024
Replaced the dryer repair kit. Tested. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Parma, OH 44134
Manny
Job Details: 07/18/2024
"Cc fz door doesnt close, verified and door not closing, and squeaky, check and top hinge looks bend and door receiver warped, unit needs fz door and hinges ; ordrng 1 LW10803965 (dor-fip stainless steel) and 1 WPW10300065 (hinge-door) and 1 WP2166037 (Lower hinge) and 1 W11178521 (nameplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Warrensville Heights, OH 44122
Manny
Job Details: 07/18/2024
"Cc unit no cooling, verified and found ice buildup around the door and door stays cracked open, removed box on the way and verified door closed and unit cooling properly, this is an Airbnb tenant not paying, spoke to owner and he said he just purchased the fridge I let him know it came in as a no warranty and Ill have to collect, he said hes getting the receipt from Lowes and emailed it to us, provided him with our email, and for office to send him the invoice in case he cant get the receipt he can pay.; saved tckt"
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Cleveland, OH 44103
Manny
Job Details: 07/18/2024
"Cc unit leaking all the washer as soon as its filling, verified and screws inside sump assembly, causing the motor together damaged and causing the hose to ripped. Unit needs pump kit and sump assembly, customer states that they only paid like $400 for the unit and theyll replace it, since they have other repairs done on the unit previously. Not proceeding with the repair ; ordrng 1 WD19X25700 (Motor) and 1 WD19X25867 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Cleveland, OH 44108
Manny
Job Details: 07/18/2024
"Replaced parts ordered, customer was complaining that tomatoes are getting bad in the ff, let her know tho use the drawers for fruits and vegetables, since any tomatoes on the top shelf will freeze as the damper is there, and show her how to adjust the drawers humidity control, she said she didnt knew she could do that, explained that any high humidity items should be away from the damper vent as air coming in is at the FZ temp and can cause items to freeze. Opt test ok"
We serviced a
KITCHENAID ICEMAKER
Model KUID308ESS2
Near Bay Village, OH 44140
Manny
Job Details: 07/18/2024
"Cc unit only made one tray, verified and no water in the unit but good cooling, ran test cycle and no water coming in, customer stated its a new filter, removed filter ran test and water came in, reinstalled filter and good flow ran multiple test cycle and good water every time, opt ok advise customer to monitor the unit if same issue either valve or filter have issues"
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBSR/AA
Near Westlake, OH 44145
Manny
Job Details: 07/18/2024
"Cc unit not working verified and fz temp ok ff fan not running and evap covered in ice; ordrng 1 DA47-00243K (Bymetal) and 1 DA97-12815B (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Olmsted Township, OH 44138
Angel
Job Details: 07/18/2024
"Cc that unit has a PO on display and unit beeps for 3 seconds and starts working fine randomly . Explained to customer that unit is loosing power. Checked all fan functions and were good checked outlet good as well. Check wiring on back and everything good. Unit was working fine the whole time I was there. But customer stated they reseted unit once and worked like for a week and started doing the same thing again. Gave customer estimate for control board and ui and they decided to hold off on repair for now.; ordrng 1 W10843055 (Control board) and 1 W11092503 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Brook Park, OH 44142
Manny
Job Details: 07/18/2024
"Cc that unit does work, found f7e3 and f7e4, ran test cycle, replaced shifter, cam and cap, opt test ok; used 1 W10913953 (actuator), 1 W11395618 (Cap), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Cleveland, OH 44135
Manny
Job Details: 07/18/2024
"Cc that filter keeps popping out and door not staying shut, verified and unit needs filter housing assembly and filter might be clogged as blank stuff comes out of it, recommend customer to purchase a new filter.; ordrng 1 WPW10394053 (housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, OH 44135
Manny
Job Details: 07/18/2024
"Cc unit freezing in the fz and warm in the ff, verified and evap fan not running, unit needs control, fan and jumper; ordrng 1 W11446726 (Control) and 1 W11369036 (Fan) and 1 W11624942 (Jumper)"
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Chagrin Falls, OH 44022
Bill
Job Details: 07/18/2024
"Cc gasket missing, confirmed cc. Gave estimate for repairs, customer chose not to continue repairs at this time.; ordrng 1 WPW10354795 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS24LL0
Near Bentleyville, OH 44022
Bill
Job Details: 07/18/2024
"Cc unit not working, confirmed cc. Found power getting to junction box but not to control board. Unit would need a harness, gave estimate for repairs. Customer chose not to continue repairs at this time.; ordrng 1 W11309701 (Wiring harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Maple Heights, OH 44137
Bill
Job Details: 07/18/2024
"Cc unit not starting, confirmed cc. Found thermal fuse was blown, changed from truck stock. Tested opt test good.; used 1 Wp3392519 (Thermal fuse) from stock"
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Parma, OH 44134
David R
Job Details: 07/18/2024
"Strike broke. Found doors popping open, hinges are malfunctioning. Ordering hinges, springs and new strike. ; ordrng 1 W11366436 (Strike) and 1 W11371722 (Hinge) and 1 W11376139 (Hinge) and 2 WP3387565 (Springs)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Seven Hills, OH 44131
David R
Job Details: 07/18/2024
All temps good. No error codes for icemaker. Advised customer of ice output. How much it makes and how much it can put out. All water is good. Ordering icemaker. ; ordrng 1 W11557001 (Icemaker)
We serviced a
MAYTAG DRYER
Model MGDB765FC0
Near Broadview Heights, OH 44147
David R
Job Details: 07/18/2024
"Cc door popping open. Loose catch. Replaced strike and catch from surplus. Tested. Good. Op Test Ok. ; used 1 W11366436 ( Strike), and 1 WP3389441 ( Catch) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Broadview Heights, OH 44147
David R
Job Details: 07/18/2024
"Cc not lights on display. F6E2, F6E3, will need controls. Gave estimate, customer paid svc, do not order parts. ; ordrng 1 W10919546 (Ui) and 1 W11611438 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ03
Near Broadview Heights, OH 44147
David R
Job Details: 07/18/2024
"Replaced control, steamed all frost. Tested. All components working. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE ELE
Model KSEG700ESS0
Near Strongsville, OH 44136
David R
Job Details: 07/18/2024
"Cc unit started smoking. Found relay on control board stuck, activating broil even when no oven cycle is selected. Stuck relay. Will need new control board. Gave estimate. As of now do not order. ; ordrng 1 WPW10453975 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near North Olmsted, OH 44070
Marie V
Job Details: 07/18/2024
"Cc that unit is not making ice , very few in 8 hours and that theres some water that freezes in the damper area, . Confirmed few ice cubes in unit, tested water pressure at the door, very slow. Removed filter and tested water pressure, is prefect, recommend cust to replaced water filter every 6 months, ice maker has only 4 cubes filled up. Cycled it and filled up all the way. Ordering diffuser and control ; ordrng 1 W11380595 (Diffuser) and 1 W11546690 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Westlake, OH 44145
Marie V
Job Details: 07/18/2024
"Cc that unit was leaking and it stopped working. Ran diag found error code F8E4 overfill switch, stared unit, pulled unit out and removed front door to inspect for leaks, found detergent on the drum where the bottom and side panel meets . Inspected door seal is sealing properly, tried detergent on unit, showed cust suds, recommended to unit finish product, do not make too much suds . Unit will need new tun and seal. Office will contact once they have eta on the part. ; ordrng 1 W11409866 (Tub) and 1 W11483553 (Gasket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Westlake, OH 44145
Marie V
Job Details: 07/18/2024
"Cc that ice door cover is falling off. Confirmed found bracket that hold door is broken. Will need new, office will contact once they have eta on the part. ; ordrng 1 W10749631 (Cover)"
We serviced a
MAYTAG RANGE
Model MER8800FZ5
Near Westlake, OH 44145
Marie V
Job Details: 07/18/2024
"Cc that front left burner will not work all the way. Confirmed check burner, continuity is good. Unplugged burner and check wires, all good, called Bj, plugged everything back in and checking for voltage the burner stared working all the way. Gave estimate on burner. Cust will monitor unit. ; ordrng 1 W10857622 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near Avon Lake, OH 44012
Marie V
Job Details: 07/18/2024
"Cc that ice still sticking and theres some water dripping from dispenser. Confirmed found ice maker has a small crack, cycled ice maker, no leaks. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Avon Lake, OH 44012
Marie V
Job Details: 07/18/2024
"Cc that unit is leaking. Confirmed, found door seal not sealing properly. Replaced door seal from surplus T/S. Tested unit. Showed cust, no leaks. Inspected underneath no leaks. Op test ok; used 1 W11483553 (Seal) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Lorain, OH 44055
Marie V
Job Details: 07/18/2024
"Cc that ice maker is not working. Took temps all in range, found ice maker shut off. It cycled and filled up with water. Advised cust to monitor. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MB0
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 07/18/2024
Cc: popping noiseAdvised customer of metal expanding and contracting. Ran test bake. Noise is normal. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Westlake, OH 44145
Angel
Job Details: 07/18/2024
Replaced damper opt test good.
We serviced a
MAYTAG RANGE
Model MGR7662WQ0
Near Lorain, OH 44053
Angel
Job Details: 07/18/2024
"Cc that unit is not keeping temps when using oven. Tested unit and it preheats but once it preheats and tries to turn back it lights up but igniter keeps igniting even though it lit up already. Called BJ and we agreed on the spark module and igniter. Gave customer estimate and decided to think about it.; ordrng 1 WPW10331686 (Spark board) and 1 WP9758079 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW7933LRABB/AA
Near Lorain, OH 44053
Angel
Job Details: 07/18/2024
Cc that u it will not turn on. Tested u it and it was turning on but noticed if I pull the door down it would shut off. So I took off front panel and found a wire not making proper connection. Fixed wire tested unit opt test good.