We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Seven Hills, OH 44131
David R
Job Details: 05/25/2022
"Replaced cooling fan, tested, good. Op Test Ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS01
Near Independence, OH 44131
David R
Job Details: 05/25/2022
"Cc F1E6 mag error, plate cover had been broken inside microwave for couple of months. Unit microwave not heating, due to plate cover broken, moisture can make its way up to mag and short out. Will need mag and cover, no extended warranty. Ordering mag and cover.; ordrng 1 W11346197 (Mag) and 1 W10915651 (Plate cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Elyria, OH 44035
Marie V
Job Details: 05/25/2022
"Cc that the unit makes a noise when agitating. Ran diag, no error codes. Ran auto test, agitation pass, spin was not working properly, like hub is stripped. Also tilted unit and found lots of oil coming out of gearcase, its on the motor ,belt,cam. Gave estimate, also motor is under 10year extended warranty. Cust will not fix.; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Belt) and 1 W11026785 (Motor) and 1 W11550891 (Agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW0
Near Avon Lake, OH 44012
Angel
Job Details: 05/25/2022
"Cc that unit is making a loud grinding sound. Verified underneath the unit and unit will need cam but noticed gearcase is leaking oil as well unit will need gearcase and belt too. Gave customer estimate and they said they will rather buy a new unit. Charged service call.; ordrng 1 W11132267 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERBL01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/25/2022
"Cc unit not cooling Found freezer temperatures at 20 degrees, ff section temps at 40. Partial frost pattern on evaporator and ice ball on capillary tube. System had been serviced prior, access valve on compressor and uv dye drier installed. Found refrigerant leak at discharge tube running through drain pan, uv dye present. Recovered refrigerant. Cut out corroded section of tubing and replaced. Charged system with nitrogen to 120 psi, no additional leaks found. Pulled vacuum on system to 29 in/hg. Recharged system with 5.0oz of r134a. Low side pressure stable at 5 psi. Advise customer to allow up to 24 hrs for unit to return to desired temperatures. ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/25/2022
Cc unit needs refrigerator door installed due to cosmetic defect.Installed customer supplied refrigerator door. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS7
Near Aurora, OH 44202
Jason N
Job Details: 05/25/2022
"Cc unit not making iceRan manual test harvest on ice maker, jumping t to h contacts. Ice maker will not index. Unit needs ice maker. Replaced ice maker module using truck stock part. Ran manual harvest test, ice maker indexed and filled mold with water. Op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
GE DISHWASHER
Model CDT845P4N2W2
Near Beachwood, OH 44122
Jason N
Job Details: 05/25/2022
"Installed correct drain pump. Ran wash test, then cancel/drain. All functions passed. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVY3
Near Richmond Heights, OH 44143
Jason N
Job Details: 05/25/2022
"Cc unit not washing dishes properlyRan wash test, found no water coming into unit. Float was stuck in the upwards position. Pushed float back down into home position. Restarted wash test, unit filled and started washing. Let cycle for several minutes. Pressed cancel/drain. Unit drained properly. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM
Near Mentor, OH 44060
Jason N
Job Details: 05/25/2022
"Cc unit has ice build on freezer bottom Customer stated ice had been building up on freezer bottom since unit was installed. Found evaporator tray iced over. Checked drain tube in rear of unit. Found no drain tube installed, drain tube cabinet grommet has been foamed over. Unit will need new grommet fitting and drain tube installed. ; ordrng 1 WP2304888 (Drain tube fitting) and 1 W11512417 (Drain tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Mentor, OH 44060
Jason N
Job Details: 05/25/2022
"Cc unit low ice production Cust stated ice maker has only made a few cubes since last service. Confirmed a few cubes in container. Ran manual ice maker harvest test, ice maker indexed and filled with water. Checked all doors switches, all checked good. Reran ice maker harvest, ice maker stopped mid cycle. Checked power to ice maker, 0v. Checked power out from control board, 0v. Unplugged unit for 1 min then plugged back in, ice maker finished harvest cycle. Ordering main control board.; ordrng 1 W11399844 (Main control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/25/2022
"Cc that the unit is not drying plastic dishes and the top rack is still wet. Ran diag, no error codes. Waiter for test un unit, pass, took temps. 140*. Started a normal cycle with heat dry , Sami rinse and hi temp wash and waited then took temps during the cycle is 126*. Unit is working as designed at this point. Left a jet dry and detergent for cust to test. She is currently using jet dry. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Lorain, OH 44052
Angel
Job Details: 05/25/2022
Cc that unit got to 20* on the freezer once and some of her stuff were loosing frost. Verified temps and freezer was at 6* and ff section was at 43* but it was in defrost mode got the unit to kick on to make sure the fans and compressor sounded good and were functioning and they were. Explained to customer since it just happened once it couldve just been in a defrost mode or control had a glitch asked her to monitor for now but unit as of now is working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Independence, OH 44131
David R
Job Details: 05/25/2022
"Replaced right door and badge. Good, Op Test Ok"
We serviced a
GE WASHER
Model GUD27GSSJ0WW
Near Grafton, OH 44044
David R
Job Details: 05/25/2022
"Cc unit wont advance into spin with him hitting the start button several times to get it going, then unit will not spin. Took off front cover to check components while unit running. Belt is good, not broken. Lid lock is lighting up and checking good. Found speed sensor wires broke. Sending bad signal up to control. Ordering sensor, control underneath 1 year ; ordrng 1 WL49X20360 (Speed sensor) and 1 WH49X25738 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Highland Heights, OH 44143
Manny
Job Details: 05/25/2022
"Cc unit not draining, found basket full of water, drain water with vacuum (27mins draining) for object wedge in impeller of drain pump, replaced drain pump, opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ07
Near Cleveland, OH 44124
Manny
Job Details: 05/25/2022
"Cc unit making a vibration noise in the Fz, found evap air grille not clipped properly, removed and reinstalled grille, noise is gone, opt test ok."
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Gates Mills, OH 44040
Manny
Job Details: 05/25/2022
"Cc unit not cooling, unit is a little warm found frost on Ff evap, compressor pulling 0.25 amps and humming, unit will need compressor and Ff evap, customer will not proceed with the repair. ; ordrng 1 WR85X10154 (evap & tube asm ff), used 1 WR87X10199 (compressor kit inver) from stock"
We serviced a
MAYTAG DRYER
Model PYG2000AWW
Near Euclid, OH 44117
Manny
Job Details: 05/25/2022
"Cc unit making noise and getting worse, ran unit and heard a metal on metal noise took unit apart and found rollers wore down and shaft have a groove on it, unit will need roller kit, spoke to AB he did a nationwide search and parts are NLA,, informed customer that the part is discontinued and that her warranty company will contact her and let her know whats next,; ordrng 1 LA-1008 (roller kit rear(discontinued))"
We serviced a
HOTPOINT RANGE
Model RGB535GEV2WH
Near Mayfield Heights, OH 44124
Manny
Job Details: 05/25/2022
"Cc FL burner not lighting, verified and no spark from electrode, unit will need the switch, switch is showing discontinued on marcone, customer would like us to try finding it and let him know whether we found it or not; rqstng P&A on 1 WB24K14 (switch burner valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Chagrin Falls, OH 44023
Manny
Job Details: 05/25/2022
"Cc that unit stop and wont accept any input on the control, try starting a cycle unit wont start, but the LEDs are acting as if the unit was starting but nothing happens, try getting into diagnostics and LEDs just flashes, unplugged unit and plugged back in, LEDs reset and was able to get into diagnostics, found codes F1E1 for ACU fault and f2E2 for UI disconnected, verified that all connections are properly connected, everything seems to be good, unit will need Control and Console.; ordrng 1 W11481108 (Control) and 1 W11561182 (Control panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Garrettsville, OH 44231
Brian M
Job Details: 05/24/2022
Cc unit squeaking Found hub not tight and basket squeaking Tightened hub nut Rad test cycle OP Test Ok
We serviced a
GE REFRIGERATOR
Model PFCS1RKZASS
Near Mentor, OH 44060
Jason N
Job Details: 05/24/2022
Installed evaporator fan motor. Good airflow to both ff and freezer sections. Advised customer to allow several hours for unit to return to desired temperatures. Op test good.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Painesville, OH 44077
Jason N
Job Details: 05/24/2022
"Cc unit not heating Plugged in unit, ran op test, unit heated properly. Ran dryer for several minutes, unit cycled heat on and off properly, good airflow at vent. Could not find an issue with unit at this time. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Mentor, OH 44060
Jason N
Job Details: 05/24/2022
"Cc unit making a loud chugging noiseCustomer stated unit will make a loud chugging noise intermittent throughout the day. Ran diagnostics functions tests, found noise in question to be the damper control. Advised customer we can try to replace damper control for excessive noise, may or may not remedy the noise in full. ; ordrng 1 WPW10479155 (Damper control)"
We serviced a
KENMORE REFRIGERATOR
Model 106.57262792
Near North Ridgeville, OH 44039
David R
Job Details: 05/24/2022
"Unit over 20 years old. Cc unit not cooling. Found fan in freezer not working. Will only work if spun by hand but fan motor is super loud. Good frost pattern on evap. Ordering fan and blade. ; ordrng 1 4389144 (Evap fan motor) and 1 WP2169142 (Fan blade), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lorain, OH 44055
Angel
Job Details: 05/24/2022
Cc that unit was not making ice but her son looked over it and it started making ice. Verified and bin was full of ice temperatures were good freezer at 5* and ff section at 38* explained to customer that most likely the ice maker was turned of by accident and from her son testing it he turned it on and now its working as should. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KGCU482VSS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 05/24/2022
"Could not smell any gas. Customer stated gas company said leak is very minor. And did not shut her gas off. Customer still wants valve replaced. Went to install valve. Found regulator and gas line have to be detached in order to pull unit out. Do not have pipe dope to do job today."
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Elyria, OH 44035
Gabriel P
Job Details: 05/24/2022
Timer not finished on 45 minutes ordering ; ordrng 1 WPW10521398 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Parma, OH 44134
Manny
Job Details: 05/24/2022
"Cc unit not sealing all the way, found gasket falling off, removed gasket and replaced with new one, door liner is warped and wont hold the gasket, unit will need the Fz door replaced, ordering door, fz door is out of stock office to contact customer for next service appointment when parts are available.; ordrng 1 LW10599407 (dor-fip) and 1 W11178521 (nameplate)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Geneva, OH 44041
Dan H
Job Details: 05/24/2022
"Wrong part recieved, ordering correct part ; ordrng 1 W11569112 (Fabric softener Dispenser)"
We serviced a
MAYTAG WASHER
Model LAT8435AAE
Near Madison, OH 44057
Dan H
Job Details: 05/24/2022
"Installed new lid switch , op test good"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Elyria, OH 44035
Marie V
Job Details: 05/24/2022
Cc that the unit is not heating. Confirmed. Found ignitor failed. Replaced from T/S. Op test ok.; used 1 279311 (IGNITOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/24/2022
"Cc that one of the wheels on the right side comes off and that the top spray arm falls off. Confirmed. Unit will need new adjuster kit, top spray arm and retainer for spray arm. ; ordrng 1 WP3400918 (Ratiner) and 1 WPW10327455 (Spray arm) and 1 W10712395 (Adjuster kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMHA9019HZ03
Near Strongsville, OH 44149
David R
Job Details: 05/24/2022
"Cc same issues with door, sometimes buttons are intermittent. No notes known on unit. Ordering door. ; ordrng 1 W11186019 (Door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Willowick, OH 44095
Corina B
Job Details: 05/24/2022
"CC that there was a loud noise and water stays in the tub. Confirmed. Found a plastic tab in the drain pump, removed the tab. Found drain hose on the ground, raised the drain hose above the sink. Called t/l documented the finding. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYW01
Near Parma, OH 44129
Manny
Job Details: 05/24/2022
"Cc that unit control LEDs change on their own and sometimes unit shuts off she stated that she have the unit in max cooling since thats the only setting that was working, checked UI and unit is operational, chances settings multiple times and unit is working properly, customer saw me turn off the unit and asked why I pressed the right button, I told her the right one controls the temperature settings and also turns the cooling on and off, she stated that she was pressing the left one.Customer wants estimate for the control, in case that the unit shuts off again she would like to order it and replaced it, gave customer estimate for the repair, and she will talk to her husband and see if its worth repairing or replacing the unitUnit is working as designed at the moment, can see any issues with the unit. Opt test ok; ordrng 1 WPW10336519 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB9FHDXWS04
Near Amherst, OH 44001
Gabriel P
Job Details: 05/24/2022
"Steam drip pan it was clogged and clean tube it had mineral buildup is all clean and unclog,opt test ok"
We serviced a
GE DRYER
Model n/a
Near Painesville, OH 44077
Dan H
Job Details: 05/24/2022
"Customer complaint that unit is not starting, model and serial tag worn off, found belt snapped, unit needs new belt; ordrng 1 WE12M29 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Perry, OH 44081
Dan H
Job Details: 05/24/2022
"Customer complaint that freezer section is not cooling, fresh food section temperature at 39 degrees, freezer section temperature at 70 degrees , fresh food section thermistor reading 46 degrees , unit needs new fresh food section thermistor ; ordrng 1 5303918775 (Thermistor)"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Painesville, OH 44077
Dan H
Job Details: 05/24/2022
"Customer complaint that right front burner is not lighting, found igniter broken, installed new igniter, op test good"
We serviced a
JENN-AIR RANGE
Model PRG4810NP
Near Solon, OH 44139
Joe O
Job Details: 05/24/2022
"Cc: oven not heating properly bake or broilFound bake igniter pulling intermittent amp draw. Found unit will light gas fluttering. Found broil igniter only pulling 1.0 amps. Needs bake igniter and broil igniter(discontinued).Advised customer broil igniter discontinued and u it may need gas valve if igniter does not fix flutter which is also discontinuedCustomer does not want to repair at this time ; ordrng 1 WP73001165 (igniter- 1), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JDS1750FP0
Near Shaker Heights, OH 44122
Joe O
Job Details: 05/24/2022
Installed element. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM03
Near Highland Heights, OH 44143
Joe O
Job Details: 05/24/2022
Installed fill tube heater and water valve. Ran ice maker harvest and fill. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Euclid, OH 44132
Corina B
Job Details: 05/24/2022
CC that the CO alarm went off. The CO is about 10 feet away from the oven. Advised cust any open flame puts CO off. Opt test ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Willoughby, OH 44094
Jason N
Job Details: 05/24/2022
"Installed new blower wheel, wheel was damaged again. Found motor mount loose causing motor to bounce and allow blower wheel to contact housing. Tightened motor mount. Ran dryer test cycle for 10 minutes, no abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Lorain, OH 44055
Angel
Job Details: 05/24/2022
Cc that when they they try to turn on a burner the oven light tends to light up and shut off. Verified and saw it happened tested the outlet and it has a open ground called BJ to explain issue and we tested unit in another outlet and it worked fine explained to customer they will need to check the outlet to make sure its hooked up to a ground or if not the outlet is bad will need and electrician. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Shaker Heights, OH 44120
Corina B
Job Details: 05/24/2022
"CC that there is no ice and there is water leaking. Confirmed. Found the drain hole blocked with ice, steamed out the drain hole. Cycled the ice maker valve humming. Removed the water line and cycle, water coming out, steamed the water line to the ice maker. Ice maker filled. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Parma, OH 44130
David R
Job Details: 05/24/2022
"Replaced wash motor, ran diagnostics, good. Filled up rinse aid and used finish detergent. Running unit on normal with high temp and heated dry on. Advised of placement of dishes for optimal rinse. Owners manual if needed. Unit is good. Customer to monitor. Op Test Ok"
We serviced a
WHIRLPOOL COOK TOP
Model W5CG3024XB01
Near Oberlin, OH 44074
Gabriel P
Job Details: 05/24/2022
"Replace parts,opt test ok"
We serviced a
KENMORE WASHER
Model 11030723171
Near Kent, OH 44240
Brian M
Job Details: 05/24/2022
"Cc off balance Found suspension to have been weak Ran auto test and found that shifter is broken as well Needs suspension rods and shifter ; ordrng 1 W10780048 (suspension) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSS2635TF8
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/24/2022
"Cc that the unit is making a loud noise , confirmed, noise came from compressor, verify found compressor box raddleds. Corrected issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Cleveland, OH 44128
Marie V
Job Details: 05/24/2022
"Removing evaporator found that the back wall is burned, its showing wires. Called tech line spoke with Scott file number Non repairable. Cust needs to call extended warranty and provide file number and tell them unit is not repairable."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Mentor, OH 44060
Joe O
Job Details: 05/24/2022
Installed evap harness. Unit is cooling and defrosting. Op test ok
We serviced a
FRIGIDAIRE WASHER
Model CRWS5700AS0
Near Eastlake, OH 44095
Joe O
Job Details: 05/24/2022
"Cc: not washing, not spinningFound belt broken. Basket spins freely. Pulley spins freely. Needs belt. ; ordrng 1 134511600 (v-belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model ITW4300SQ3
Near Cleveland, OH 44108
Jason N
Job Details: 05/24/2022
Installed inlet valve. Ran wash test on both hot and cold settings. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVT03
Near Kent, OH 44240
Brian M
Job Details: 05/24/2022
Installed harness and control OP Test Ok Advised to watch ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cleveland, OH 44105
Corina B
Job Details: 05/24/2022
Called t/l Butch. Unit is out for return. Called BJ and said to take parts with me.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Seven Hills, OH 44131
David R
Job Details: 05/24/2022
"Customer has extended 5 yr warranty, customer sent pic, put in notes. Cc one time customer used time dry and clothes werent dry. Ran diagnostics, good. Ran unit on timed dry on high temp for 10 mins, checking the vent outside, good. Customer might have accidentally set to a low temp level of air only, unit is good. Op Test Ok"
We serviced a
GE REFRIGERATOR
Model GTS22KGMBRWW
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/24/2022
"Missing washer correct issue,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Roaming Shores, OH 44085
Dan H
Job Details: 05/24/2022
"Customer complaint that tub is jammed, found basket locked up, freed basket, found bearings worn, unit needs new bearings , customer does not want repair ; used 1 W10435302 (BEARING) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFA60SMHN00
Near Mentor, OH 44060
Joe O
Job Details: 05/24/2022
Cc: frosting in freezerFound door not closing properly. screw loose on slide. Tightened screw. Op test ok
We serviced a
KENMORE WASHER
Model 11022802100
Near Shaker Heights, OH 44120
Jason N
Job Details: 05/24/2022
"Cc unit not spinningRan spin test, confirmed unit basket is not spinning. Checked under unit, found motor coupler cracked on motor side. Unit needs motor coupler replaced. Replaced using misc. truck stock part. Ran spin and drain cycle, unit spinning out and draining properly. Op test good. ; used 1 285753A (Coupler) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44135
Angel
Job Details: 05/24/2022
Discharged system replaced compressor and pressurized the system with nitrogen to make sure no joints would leak and passed put unit into a vacuum and stayed at 30 vacuum and recharged unit with 68oz of R600a. Explained to customer to wait at least 24hrs for proper cooling. Opt test ok.
We serviced a
WHIRLPOOL FREEZER
Model WZC3115DW01
Near Brooklyn, OH 44144
Corina B
Job Details: 05/24/2022
"CC that the unit is not cooling. Confirmed. Found the cord damage. Checked the compressor running at 1.3 amps. Will need a new cord, thermostat and start device. ; ordrng 1 W10873801 (Start relay) and 1 WPW10350564 (Capacitor) and 1 W10631222 (Cord) and 1 WP4-35940-001 (Thermostat)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Independence, OH 44131
David R
Job Details: 05/24/2022
"Cc unit side panel damaged, husband put new one on wrong. Went through and adjusted the side panel. Good, Op Test Ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Kent, OH 44240
Brian M
Job Details: 05/24/2022
Installed sump assembly OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model DFE29JMDCES
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/24/2022
"Customer complaint of not cooling on freezer or fridge on top took evap cover off found no frost pattern on evaporator check compressor it was overheating and found condenser fan not running call bj senior technician he and I checked for voltage they are correct will need condenser fan ordering ; ordrng 1 WR60X10358 (Condenser fan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE REFRIGERATOR
Model PTS22LCSARCC
Near Eastlake, OH 44095
Joe O
Job Details: 05/24/2022
Cc: leakingCycled ice maker. No leak found. Customer stated they had a different company out and they stated unit leaking from water valve. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near South Euclid, OH 44121
Jason N
Job Details: 05/24/2022
Installed console panel. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Solon, OH 44139
Corina B
Job Details: 05/24/2022
Replaced the pump and drain. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near North Royalton, OH 44133
David R
Job Details: 05/24/2022
Replaced right door handle. Good. Op Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM01
Near Cleveland, OH 44128
Marie V
Job Details: 05/24/2022
"Ccthat the fresh food is not cooling. Confirmed. Found evaporator had full frost pattern fan is not running, reviving 118V. Unit will need new fan; ordrng 1 WP2315539 (Fan)"
We serviced a
FRIGIDAIRE DRYER
Model GLER341AS2
Near Columbia Station, OH 44028
Gabriel P
Job Details: 05/24/2022
"Replace pulley,but it still make sound took unit apart found rear bearings making small amount of squeak clean it add grease then put back together and ran time dry and it stop squeaking left it on for awhile and never squeaking ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Marie V
Job Details: 05/24/2022
"Cc that the unit it was showing it needs service. Started unit, found that unit will need new control drain pump is going non stop. 212 apartment. Off will contact once they have eta on the part. ; ordrng 1 W11574590 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, OH 44133
David R
Job Details: 05/24/2022
"Cc unit timer wont move, start button pushes all the way in. Confirmed that timer knob is broken and timer wont move when trying to turn, cant even turn with wrench. Start button pushes all the way in. Ordering timer, relay, knob, button, thermal fuse if needed. ; ordrng 1 W11103227 (Knob) and 1 WPW10185992 (Timer) and 1 W11112209 (Push button) and 1 WP3398094 (Push start relay) and 1 WP3392519 (Thermal fuse)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ03
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/24/2022
"Cc unit is not level/even on the sides, unable to level unit properly.Customer stated the left top side of the unit cabinet is rounded and odd looking compared to the right side which is square. They also cannot level the unit properly. Confirmed the top left side of the cabinet is rounded, almost bloated which causes the unit to lean toward the right. Adjusting the unit cabinet to proper level causes the doors to go out of level. Called wp techline, Andrew, cabinet defects are not repairable. Designated unit as non repairable. Try to get good pictures for documentation."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC95EC0AS04
Near Aurora, OH 44202
Brian M
Job Details: 05/24/2022
Installed control still same issue called whirlpool They advised that there isnt anything Else we can do at this time going for review ; saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near Ashtabula, OH 44004
Dan H
Job Details: 05/24/2022
"Customer complaint that oven is not heating, confirmed, found element open, control Is only send 120vac, unit needs element and control, part is out of stock so not scheduling return appointment ; ordrng 1 W11548749 (Cntrl) and 1 WP9755770 (Element)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Royalton, OH 44133
David R
Job Details: 05/24/2022
"Replaced belt, cam, shifter. Ran diagnostics and calibration. Good. Op Test Ok"
We serviced a
MAYTAG RANGE
Model MGR7700LZ1
Near Mentor, OH 44060
Joe O
Job Details: 05/24/2022
Cc: oven not heatingFound oven not sparking. Found dsi board receiving proper power. Needs dsi board; ordrng 1 W11162730 (module-spk)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Westlake, OH 44145
Angel
Job Details: 05/24/2022
Ff section was running took pressures running and low side was at a 30 vacuum and high side was at about 10psi put unit in step 4 to put it into home position unplugged unit and waited about 10mins to take the pressures and the low side was at 15 vacuum and high side no pressure BJ said the filter drier could be clogged up so i heated the high side line to see if it would release the pressure and nothing came out explained to BJ and asked me to call techline spoke with Andrew and said it could be a leak or a floating restriction so he asked me to flush out the system with nitrogen so I did and than i pressurized the system to 140psi and waited about 10mins like last time i did with techline and the pressures maintained ok for about 5mins but started moving a little could not hear any leaks so i got my spray with bubbles and sprayed the capillary line coming out the cabinet and it bubbled a little but wasnt sure so i pulled the line down a little and it started bubbling took pic of leak called techline explained issue and sent images to them through messages and unit is going under review.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Geneva, OH 44041
Dan H
Job Details: 05/24/2022
"Customer complaint that unit is not making ice, fresh food section temperature at 36 degrees, freezer section temperature at 1 degrees, found bake arm had popped out of ice maker , reinstalled, ice maker cycled and filled, unit is operating as designed"
We serviced a
ELECTROLUX REFRIGERATOR
Model EI32AR80QSC
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/24/2022
"Found a leaking on the drier. Repaired. Recovered refrigerant, pulled 28vac w/ pump, watched, good, charged 3.5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/24/2022
Ran entitlement and took pic of pop Cc when they open door the heat shuts off ui Needs ui I board ; ordrng 1 W11086141 (console)
We serviced a
GE RANGE
Model ZDP366NP3SS
Near Beachwood, OH 44122
Brian M
Job Details: 05/24/2022
"CC unit still has error According to tech sheet sail switch and blower are needed Customer to get credit for latch ; ordrng 1 WB21K10130 (switch sail asm) and 1 WB26K10010 (blower tangential 45), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Mayfield Heights, OH 44124
Jason N
Job Details: 05/24/2022
"Cc unit codes for not filling and sometimes makes a ball bearing like soundRan diagnostics, no codes stored. Ran auto test, all functions passed. Found some noise when agitating. Removed several coins from washplate. Found drain hose pushed into standpipe several feet and wrapped up with cloth. Pulled drain hose out so that only 12 inches is inside standpipe and removed cloth wrap. Op test good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Wellington, OH 44090
David R
Job Details: 05/24/2022
"Replaced shifter, motor and cap. Ran diagnostics and calibration. Good. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/24/2022
Replaced the control and lock. started a cycle. Brought the core back for return. Opt test ok.
We serviced a
MAYTAG WASHER
Model MHWZ600TW01
Near Chardon, OH 44024
Jason N
Job Details: 05/24/2022
"Cc unit not working Customer stated the unit stopped working a year ago, they bought a new washer. Customer now wants this unit looked at for repair. Unit connected up to power and water. Unit powered on. Started normal wash cycle, unit filled, locked door and started washing. Let cycle for 10 minutes. Canceled cycle, switched over to drain and spin. Unit drained and spun out. Cust stated they think the unit wouldnt power on when it stopped working. Could not find an issue with unit at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Mentor, OH 44060
Joe O
Job Details: 05/24/2022
"Cc: not making ice, water at dispenser warmTemps in ff section at 38 degrees, freezer at -1 degree. Found water at dispenser is cold. Found ice bin has ice. Found ice is dispensing. Cycled ice maker. Ice maker cycled and filled. Could not duplicate issue. op test ok.Advised customer to monitor. May need ice maker. Built estimate. ; ordrng 1 W10882923 (icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS9
Near Pepper Pike, OH 44124
Brian M
Job Details: 05/24/2022
"Installed spray arms, gasket and bottom seal. Leak still there Found body to be tweaked and leaking out of left hand side Can not make proper adjustments do to installation Unit needs installed properly and top wood frame needs removed to allow proper installation"
We serviced a
GE DRYER
Model dwsr405gb2ww
Near Novelty, OH 44072
Brian M
Job Details: 05/24/2022
Installed belt and pulley OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Solon, OH 44139
Manny
Job Details: 05/24/2022
"Replaced evap fan and thermistor cover, opt test ok"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Maple Heights, OH 44137
Manny
Job Details: 05/24/2022
"Replaced damaged console, installed knobs and bezels, opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Middleburg Heights, OH 44130
Manny
Job Details: 05/24/2022
"Cc unit not cooling, found evap covered in ice, ran diagnostics and defrost is displaying open, removed cover and tested components, unit needs evap harness. ; ordrng 1 W11546681 (Evap harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Brook Park, OH 44142
Manny
Job Details: 05/24/2022
"Cc unit is dead, confirmed and unit has no power on the ui, checked incoming power and have 126Vac removed door panel and found control not clipped onto the panel, preventing the panel from making contact with the control buttons, reset control and ran diagnostics cycle opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Westlake, OH 44145
Manny
Job Details: 05/24/2022
"Cc that the unit runs for a few minutes then stops, ran diagnostics and no codes found, ran test cycle unit lost power and shut off, unplugged unit and plugged in making sure plug is in all the way and reran diagnostics cycle, unit finished the cycle with not issues, advise customer to have a plumber rotate the drain pipe a bit to the right so they can have clearance for the plug. Unit has a new heater already no need for heater replacement, Unit is working as designed opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FSS00
Near Avon Lake, OH 44012
Manny
Job Details: 05/24/2022
"Cc that unit was beeping and not cooling properly, stated they turned off the power to the unit and the unit is operational again. Check all components and everything is operational, checked temp 42 in ff and 12 in FZ customer stated that the temps might be a bit off since she plugged in the unit this morning, unit is working as designed, advise customer to monitor the unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Lakewood, OH 44107
Manny
Job Details: 05/24/2022
Cc unit no making ice found ice maker off and bailed arm not in all the way reset bail arm and ran harvest cycle ice maker fills advise customer to allow 12 to 24 hrs for unit to make ice.