Service History 99

Near Aurora, OH 44202
Brian M
Job Details: 03/03/2021
WASHER MAYTAG MHW5630HW0 Installed control Ran manual high speed spin Unit is functioning properly
Near Avon, OH 44011
Gabriel P
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc of refrigerator making a rattling or vibrating sound. Verified issue from what they explained to us and found the issue to be the damper motor when opening to allow air to come in from the freezer section will make a vibrating ticking type of sound when opening and closing. Explained customer other sound they could here and showed them in the owners manual as well for proof of different sounds they will here that are normal. Opt test ok. AT
Near Avon, OH 44011
Marie V
Job Details: 03/03/2021
WASHER WHIRLPOOL MHW6630HC0 Replaced parts. Tested unit. Op test ok
Near Beachwood, OH 44122
Corina B
Job Details: 03/03/2021
REFRIGERATOR KENMORE 106.612821 CC that the unit is not cooling. Unit is in the garage. Temp Is Freezer is 10-30* ff 40* called BJ said once temp in garage is above 60* unit will start working.
Near Beachwood, OH 44122
Corina B
Job Details: 03/03/2021
REFRIGERATOR KITCHENAID KBFN402ESS01 CC that there is frost in the freezer. Checked the gaskets good. Found a crack in the liner. Steamed the freezer out. Used silicone on the crack. Found evap not going into a defrost. Steamed the evap. Replaced the thermistor from t/s. Optest ok; used 1 W10316760 (Thermistor) from stock
Near Strongsville, OH 44136
David R
Job Details: 03/03/2021
DRYER AMANA NED4700YQ1 "Cc unit making noise, not heating properly. Found the rollers were bad. Checked thermistor and heater all check good. Not heating in timed dry or no heat not working. Only automatic cycle working and heating. Will need dryer repair kit and timer. Customer does not want repaired. Customer paid SVC.; ordrng 1 WPW10436303 (Timer) and 1 4392065 (Dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"
Near Moreland Hills, OH 44022
Jason N
Job Details: 03/03/2021
WASHER WHIRLPOOL WFW5620HW2 "Installed tub assembly, rotor and stator. Ran auto cycle. Checked for leaks. No abnormal noise heard in test cycle. Op test good."
Near Mantua, OH 44255
Brian M
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed control and UI OP Test Ok
Near Westlake, OH 44145
Gabriel P
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Cc that freezer is not cooling. Verified issue by connecting the gages to verify pressure and found -15psi on the low side and 95psi on the high side also found leak in the inner back panel of the freezer where the cap tube come out of. Called whirlpool tech line and spoke with Scott by video chat and showed him all of the dye that was leaking from the back panel and dripping into the drain pan. Scott documented everything and said he would contact customer for what would be the next step with the issue.
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/03/2021
DISHWASHER KITCHENAID KDTE234GPS1 Cc that console was damaged. Verified and replaced console on unit. Opt test ok. AT
Near Olmsted Township, OH 44138
Marie V
Job Details: 03/03/2021
DISHWASHER MAYTAG MDB4949SHZ0 "Replaced pump, ran diag op test ok took pics of bad pump"
Near Cleveland Heights, OH 44121
Dan H
Job Details: 03/03/2021
DRYER WHIRLPOOL WED4950HW0 "Customer complaint of thumping noise, confirmed, found excess glue from felt seal hitting rollers, scraped off, op test good"
Near North Royalton, OH 44133
Gabriel P
Job Details: 03/03/2021
REFRIGERATOR AMANA ARB2217CW Cc freezer freezing up. Tried to verify issue but customer unplugged unit and defrosted freezer and could not duplicate issue. From what they explained it was a air leak where they had frost all over the freezer and door. Explained to them to make sure the door is shut correctly to avoid issue from happening again. Opt test ok. AT
Near Avon, OH 44011
Gabriel P
Job Details: 03/03/2021
REFRIGERATOR GE DFE28JSHCSS Cc deli drawer Was freezing food and fridge was to warm. Verified issue and found fan not running checked for voltage and was receiving 13v dc plugged back in and fan started running couldve been a loose connection on harness. Advised customer to monitor for now and if issue occurs again to call us and we would order the fan to be installed. AT
Near Kent, OH 44240
Brian M
Job Details: 03/03/2021
WASHER HOTPOINT HTW240ASK3WS "Cc of out of balance even after he replaced springs Found tub balance ring to be unaligned with tub According to service pointer needs tub replaced ; ordrng 1 WH45X26174 (basket asm), used 1 1OVRSZ (oversized shipping) from stock"
Near North Royalton, OH 44133
David R
Job Details: 03/03/2021
RANGE WHIRLPOOL MER8800FZ2 Replaced control. Tested. Bake at 350. Heating and cycling. Good. Op test ok
Near Cleveland, OH 44104
Dan H
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW5000DW3 "Customer complaint that unit will not drain or wash, drain pump is not pumping water out, drain pump motor burning hot, installed new drain pump, op test good"
Near North Royalton, OH 44133
David R
Job Details: 03/03/2021
REFRIGERATOR KITCHENAID KRFF305ESS00 "Cc Icemaker not working. Icemaker not cycling. Replaced from t/s. Tested. Cycled and called for water but no water entered. Ordering valve.; ordrng 1 WPW10420083 (valve), used 1 W10884390 (ICE MAKER ASSY) from stock"
Near Beachwood, OH 44122
Jason N
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL et8mhkxmb04 "Cc unit not cooling intermittently.Customer stated it unit will intermittent warm in both sections a few times a week. Checked unit temps, unit ff section reading 34, freezer at 0. Started compressor using thermostat. Compressor sounds ok. Condenser fan running. Found condenser coils covered in lint/dust. Advised customer to clean coils and monitor. Unit is cooling normally at this time."
Near Painesville, OH 44077
Jeff M
Job Details: 03/03/2021
ICE MAKER KITCHENAID KUIC15NRTS1 The motor is not working again. As soon as I started messing with the motor connections and started working theres so much corrosion built into the harness but it doesnt matter what happens that harness Hass to be replaced. Now the machine will not come from the wall. Last time I was here I was unable to remove the machine and thats why I didnt put the harness in last time I was here. I told the customer if you can get it out of there I can fix it. We will wait to hear from him. If he is able to remove the machine from its location then we will be able to correctly and thoroughly fix the machine
Near Painesville, OH 44077
Jeff M
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW7340XW2 The bolt for the motor was loose I added some blue Loctite unit tested good
Near Shaker Heights, OH 44122
Dan H
Job Details: 03/03/2021
DISHWASHER KITCHENAID KDTE334GPS "Customer complaint that unit is leaking, confirmed, found unit leaking from diverted valve, unit needs new sump assembly ; ordrng 1 W11178672 (Sump)"
Near Kent, OH 44240
Brian M
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc no ice or water Found bottom wires in door broken needs door ; ordrng 1 LW11037733 (Door)
Near Parma, OH 44134
David R
Job Details: 03/03/2021
WASHER WHIRLPOOL WFW97HEXW2 "Cc getting F6E1 CCU-MCU communications failure. Followed tech sheet with MCU. Called chad. Will need new MCU. GAVE CUSTOMER estimate, customer paid SVC, do not order parts ; ordrng 1 WPW10442138 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44113
Marie V
Job Details: 03/03/2021
WASHER WHIRLPOOL MVWX655DW2 Cc that the unit fills but does not spins. Ran diag no error codes. Look under unit found shifter not in place with cam. Corrected issue ran auto test ok test ok.
Near Mentor, OH 44060
Jeff M
Job Details: 03/03/2021
DRYER WHIRLPOOL WED6120HC1 The unit has no sound The tone is set to its max. The diagnostic shows no codes sound does not come back needs a new user display board; ordrng 1 W11419058 (Ui)
Near Olmsted Township, OH 44138
David R
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW5000DW2 "Cc unit sometimes stopping in spin, adding more water, also gas dryer is plugged in to same wall outlet, sometimes when turning the knob on dryer, washer will click or lock and unlock. Documented, with both units not being on dedicated circuit. Electrical surges can be sent between unit. Found out of balance error code. Cleared. Ran diagnostics, all components working. Ran factory calibration on unit. Good. Ran a drain and spin with load in. Ran all the way through. Good. Went over load size with customer. Normal shaking in spin. Could be more excessive if too much of a load. Unit test good. Op test ok."
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/03/2021
RANGE WHIRLPOOL KFDC506JSS00 Cc: left front burner not igniting properlyFound burner head had flashing blocking igniter port. Installed burner head. Tested. Op test ok
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/03/2021
WALL OVEN COMBO KITCHENAID KOCE500ESS11 Installed inverter. Op test ok
Near Cleveland Heights, OH 44118
Corina B
Job Details: 03/03/2021
COOKTOP GAS JENN-AIR JGC8536ADS "CC no burners working. Gas is going to burners only one sparking. Found caps rusted. Burner screws rusted. Will need drilled. Will need switches, burner caps, burner assembly, and orifices. ; ordrng 2 74007735 (Burner assembly)s and 1 74007736 (Burner assembly) and 2 WP8284669 (Cap)s and 2 WP74007749 (Cap)s and 1 WP74007750 (Cap) and 2 WP7527P002-60 (Orfice holder)s and 1 WP7527P003-60 (Orfice holder) and 2 WP74007753 (Switch)s and 2 WP74007774 (Switch)s and 1 74007773 (Switch), used 1 SHIPPING (shipping and handling) from stock"
Near Chesterland, OH 44026
Joe O
Job Details: 03/03/2021
REFRIGERATOR MAYTAG MFI2269FRZ03 "Cc: Not cooling in freezerFound temps at 26 in freezer and 40 in ff section. Found evap completely frosted over. Entered diagnostics. Ran manual defrost. Found defrost circuit fuse open on harness, found heater not receiving proper power. Needs evap fan and harnessFan and harness assembly shows out of stock. Office to reschedule; ordrng 1 W10850438 (evaporator fan motor)"
Near Avon, OH 44011
David R
Job Details: 03/03/2021
DISHWASHER JENN-AIR JDB8200AWS3 "Cc unit not draining. Found big piece of glass in drain stopping propellers from moving. Removed, corrected, tested. Good. Op test ok"
Near Maple Heights, OH 44137
Dan H
Job Details: 03/03/2021
RANGE WHIRLPOOL RF315PXGQ0 "Installed new control, op test good"
Near Beachwood, OH 44122
Dan H
Job Details: 03/03/2021
WALL OVEN KITCHENAID KOCE500ESS11 "Customer complaint that unit Takes along time to preheat, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 360 degrees, unit is operating as designed"
Near Chagrin Falls, OH 44023
Joe O
Job Details: 03/03/2021
WASHER MAYTAG LAT9206BAE Cc: off balanceFound damper pads worn. Needs damper pads; ordrng 1 203956 (damper kit)
Near Cleveland, OH 44144
Marie V
Job Details: 03/03/2021
DRYER MAYTAG MGDC200XW0 "Cc that the unit is not heating that she when downstairs after 40 min and the timer look like it never moved. Turned unit on no heat . Check timer leads , unit will need new timer. Is not advancing . Cust will not fix; ordrng 1 WP3977678 (Timer), used 1 SHIPPING (shipping and handling) from stock"
Near Elyria, OH 44035
Gabriel P
Job Details: 03/03/2021
WALL OVEN COMBO WHIRLPOOL WOC75EC7HS00 Cc vibrating sound when turning on oven. Verified issue and found metal panel in back of oven vibrating when blower motor starts running. Used rubber pad in back of metal to prevent from vibrating against the blower motor fan oven and was working as should. Opt test ok. AT
Near Valley View, OH 44125
Corina B
Job Details: 03/03/2021
DISHWASHER MAYTAG MDB8959SKB0 CC not draining and s smell. Found drain pump broken. Will need new drain pump; ordrng 1 W11412291 (Drain pump)
Near Brooklyn, OH 44144
Marie V
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW4955HW2 "Cc that the unit shakes a lot. Ran diag no error codes. Put unit into a spin with some clothes in there, unit is shaking normal no unusual,cust thought that something was wrong. Explain cust how this new unit works how much detergent to put in and how much clothes as well, ran calibration. Op test ok"
Near Brecksville, OH 44141
Corina B
Job Details: 03/03/2021
DISHWASHER KITCHENAID KDPM604KPS0 "CC that there is no power to the unit. Checked the power at the terminal block. Found the black wire burnt, repaired the wires. Optest ok."
Near Ravenna, OH 44266
Brian M
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW6200VW0 "Cc of noise both electrical and when spinning Found control to be shorting out valve and sending power when unit is off Also bearings are extremely loud Needs bearings and control board ; ordrng 1 WPW10189966 (cntrl-elec) and 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
David R
Job Details: 03/03/2021
RANGE WHIRLPOOL WFG320M0BS3 "Cc right side came about after a couple of days. Checked, nothing loose. Right side out glass if separated and will not go on. Ordering parts.; ordrng 1 WPW10481433 (Nameplate) and 1 W11176456 (Outer door) and 1 W11105139 (Trim) and 1 W11209792 (Trim left) and 1 W11232008 (Trim right) and 2 W11104748 (Trim)s"
Near LaGrange, OH 44050
Gabriel P
Job Details: 03/03/2021
WALL OVEN WHIRLPOOL KODE900HSS00 Cc f6E4 ui and control board lost communication. Replaced control manager tested unit and when testing a F8E1 error code popped up low speed blower motor error. Called whirlpool and spoke to Adrian to make sure it was the upper blower motor we had to replace not the bottom one he said to replace it and check for it to have 5dcv so we replaced the blower motor as well and verified it had the 5dcv which it did. Placed unit back and tested again and the error codes F6E4 and F8E1 were displayed again on unit. Called whirlpool again to verify what they wanted to do or replace now on the unit we will have to replace the upper oven control board and the lower blower motor. Ordering parts. Whirlpool File#7730152918 Adrian.; ordrng 1 W11248652 (Blower) and 1 W11294388 (Control)
Near Pepper Pike, OH 44124
Jason N
Job Details: 03/03/2021
WASHER MAYTAG MVW6230RHW "Cc unit making noise in agitation Ran diagnostics auto cycle, no abnormal noises heard. Ran clothing load in normal cycle. When tub filled with water and agitated, noise origination is from under unit. Found spool of thread under belt guard causing pulley to contact belt guard. Removed and continued cycle. No abnormal noises heard. Op test good."
Near Lorain, OH 44053
Marie V
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRF560SMYW02 "Cc that the freezer door and right hand side door are rubbing. Took pics. Hinges are dented, try to adjust hinge to get it in place. Op test ok"
Near Middlefield, OH 44062
Joe O
Job Details: 03/03/2021
WASHER MAYTAG MVWB765FW3 "Installed lid. Entered diagnostics. Found error codes f3e2(inlet water temperature fault), f0e4(spin limited by water temp), f5e2(lid lock fault). Found thermistor out of range. Found slider making noise, and lid not locking with new lid, something loose in new lid. Needs water valve, slider, and lidParts show out of stock, office to reschedule; ordrng 1 W11165546 (valve) and 1 W10734521 (slider) and 1 W11259006 (lid)"
Near Painesville, OH 44077
Jeff M
Job Details: 03/03/2021
REFRIGERATOR MAYTAG MFF2558VEM5 The temperature is inside the machine or not very consistent this has been an ongoing issue for the customer for about a year. I took the control board out of the machine and found a lot of corrosion and gunk under the control board that control board has failed needs replaced; ordrng 1 WPW10503278 (Control) and 1 Ship
Near Lorain, OH 44052
Marie V
Job Details: 03/03/2021
WASHER AMANA NTW4516FW3 "Cc that the unit will not wash. Ran diag found F8E1 long fill F2E1 stuck button. Deleted error codes. Found drain hose on the floor , holding the drain hose started a normal cycle to show cust why the unit wasnt working properly. Moved the unit to a better spot for the cust so he can have the drain hose at 39 from bottom of washer.Op test ok"
Near Mentor, OH 44060
Dan H
Job Details: 03/03/2021
WASHER MAYTAG MVW6200KW0 "Customer complaint that unit is stuck in drain, confirmed drain pump is running , cannot cancel, ran diagnostics found f1e1(main control fault) error code, unit needs new control; ordrng 1 W11481108 (Cntrl)"
Near Painesville, OH 44077
Jeff M
Job Details: 03/03/2021
RANGE WHIRLPOOL WEG750H0HZ0 Installed the new part op tested good.
Near Austinburg, OH 44010
Brian M
Job Details: 03/03/2021
RANGE KITCHENAID KSEG950ESS2 Cc that unit popped and tripped breaker Found suppressor board popped Found issue to be caused by installer who switched factory 4prong cord to a 3 prong Will need board and power supply ; ordrng 1 W11175842 (suppressor)
Near Kent, OH 44240
Brian M
Job Details: 03/02/2021
WASHER MAYTAG MVWB765FW Installed gearcase Ran test cycle OP Test Ok
Near Newbury Township, OH 44065
Brian M
Job Details: 03/02/2021
RANGE JENN-AIR JDS9865BDP22 Installed thermostat Ran test bake to 350 OP Test Ok
Near Streetsboro, OH 44241
Brian M
Job Details: 03/02/2021
DISHWASHER KITCHENAID KDFM404KPS Installed pump and control Ran auto test OP Test Ok
Near Kent, OH 44240
Brian M
Job Details: 03/02/2021
REFRIGERATOR GE GFE28HSHGSS Installed heater fan and installed update Cleared drain pan OP Test Ok Advised to let run for 24 hours to get back to normal temps
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/02/2021
HOOD KITCHENAID KVWB400DSS2 Cc lights not coming onCustomer stated one of the button lights not working.Confirmed middle led not working. Unit needs button control. Customer to think about it. Paid for both service call on this pvr.; ordrng 1 WPW10727063 (Control)
Near Chardon, OH 44024
Jeff M
Job Details: 03/02/2021
STACK W/D WHIRLPOOL WGT4027HW0 Installed the new part op tested good.
Near Beachwood, OH 44122
Dan H
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint that unit is not cooling properly , fresh food section temperature ranges from 50 degrees at the top of fresh food section to 35 degrees at the bottom of fresh food section, freezer section temperature at 22 degrees, unit is empty except for a couple water bottles, water bottles in freezer section are frozen, ran test 40 , fans are working, thermistors are reading accurately, compressor is pulling 140 watts, called whirlpool techline spoke with jk said that compressor should be pulling 160 watts, per service pointer no leaks found at freezer section evaporator so adjusted thermistor, advised customer to monitor b"
Near Westlake, OH 44145
Gabriel P
Job Details: 03/02/2021
OTR MICROWAVE WHIRLPOOL WMH32519HZ5 "Cc that mwave was not heating. Replaced magnetron and diode ,then heat a cup off water opt test ok ; used 2 W10138793 (FUSE, MICROWAVE) from stock"
Near Warrensville Heights, OH 44128
Dan H
Job Details: 03/02/2021
RANGE WHIRLPOOL WFG320M0BB2 "Installed new door glass, op test good"
Near Aurora, OH 44202
Dan H
Job Details: 03/02/2021
DISHWASHER KITCHENAID KUDE60FXSS1 "Customer complaint that unit has no power, no buttons on user interface are working, found bimetal on control open, jumped out, unit powered up, ran test cycle, unit completed, unit needs new bimetal; ordrng 1 W10402110 (Bimetal), used 1 SHIPPING (shipping and handling) from stock"
Near Rootstown, OH 44272
Brian M
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc of damage Just wanted to make sure that damage will not cause functioning issues Advised its just cosmetic and should not cause any issues for running
Near Chagrin Falls, OH 44023
Joe O
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived found incorrect part ordered, they would owe the difference in part cost. Customer also asked for a water filter. Needs water filter and damperTook diffuser for return; ordrng 1 WPW10594330 (control) and 1 EDR4RXD1 (water filter), used 1 SHIPPING (shipping and handling) from stock"
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/02/2021
MICROWAVE KITCHENAID KMBS104ESS02 Cc unit display not working on all digits.Confirmed one of the digits display not showing all segments. Unit need display board. Customer to think about it. Paid for both service on first pvr.; ordrng 1 W10891907 (Control board)
Near Lyndhurst, OH 44124
Corina B
Job Details: 03/02/2021
RANGE GE JGBP30BEA2WH CC that there is a loud bam every 3 rd time. Checked the igniter good flame. Turned oven on several times. No noise. Optest ok. ; used 1 SENIORDISCOUNT (senior discount) from stock
Near Chesterland, OH 44026
Joe O
Job Details: 03/02/2021
DRYER MAYTAG MEDE250XL0 "Cc: clothes extremely hot, then unit stopped workingFound thermal fuse open. Found heater relay on control stuck closed. Needs control and thermal fuse; ordrng 1 WP3392519 (thermal fuse) and 1 WPW10235613 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Chagrin Falls, OH 44023
Joe O
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL KRMF706ESS00 "Installed water valve, led board, and control. Unit is running, lights are functioning, and unit is dispensing water. Op test ok"
Near Mayfield Heights, OH 44124
Joe O
Job Details: 03/02/2021
DRYER MAYTAG MGD6230HW0 "Cc: rear vent rusting, noise after start upFound vent is starting to change color from heat. Advised customer that is normal. Found vibration noise when unit initially starts heating. Needs burner assembly; ordrng 1 280119 (gas burner)"
Near North Ridgeville, OH 44039
David R
Job Details: 03/02/2021
DRYER MAYTAG MEDB850YW0 "Cc unit not heating. Found element open. Customer said unit is 10 years old. Recommend to replace cutoff and high limit as well. Ordering; ordrng 1 WP8544771 (Element) and 1 279973 (Cutoff), used 1 SHIPPING (shipping and handling) from stock"
Near Olmsted Township, OH 44138
David R
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Called customer. Talked over symptoms. Also let know about diffuser. Rescheduling and waiting for part; schdld next appmnt for 3/9 TUE !
Near Olmsted Township, OH 44138
David R
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced all parts. Tested. Good. Water is good. Op test ok
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/02/2021
WASHER WHIRLPOOL WTW8500DC5 Took pop. Cc that the unit not always finish the cycle and find wet clothes and sometimes the UI will turn all the lights and shut down. I cannot get unit into diagnostic. Unplugged unit and plugged back in to try again it did not worked. Ordering parts. ; ordrng 1 W11209420 (Control) and 1 W11115199 (Ui) and 1 W10876600 (Drain pump)
Near Columbia Station, OH 44028
Marie V
Job Details: 03/02/2021
WASHER WHIRLPOOL MVWB850YW0 Cc that the unit sounds like a jet plane when is spinning. Found bearing ceased. Repla from T/S. Ran unit op test ok; used 1 W10435302 (BEARING) from stock
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/02/2021
B/IN REFRIGERATO KITCHENAID KBFO42FTX02 "Cc unit freezer frosting overFound entire freezer section with frost covering everything. Customer stated husband tried to install a gasket awhile ago. Found freezer door gasket not installed into liner correctly, sagging down on bottom. Gasket is in bad shape, will need new gasket. Quoted customer for gasket and freeze defrosting. ; ordrng 1 2309216 (Gasket freezer)"
Near Cleveland, OH 44111
Gabriel P
Job Details: 03/02/2021
WASHER WHIRLPOOL WTW4855HW1 Cc that agitator keep breaking call whirpool tech line gave them all details and work we have done also Kathy said they want us to replace agitator; ordrng 1 W11397111 (Agitator) and 1 W11223765 (Screw) and 1 W10528947 (Hub)
Near Cleveland, OH 44108
Corina B
Job Details: 03/02/2021
RANGE AMANA AGR6603SFB0 CC that the unit was not working but working now. Turned oven on several times turned on every time. Optest ok.
Near Willoughby, OH 44094
Jeff M
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KFXS25RYMS2 The icemaker is receiving power needs a new icemaker; ordrng 1 W10882923 (Ice maker) and 1 Ship
Near Brecksville, OH 44141
Jason N
Job Details: 03/02/2021
OTR MICROWAVE WHIRLPOOL WMH31017HS3 Cc unit hood bulb not turning offConfirmed light will not respond from controls. Unit needs control board again. ; ordrng 1 W10892389 (Control board)
Near Brooklyn, OH 44144
Gabriel P
Job Details: 03/02/2021
WASHER MAYTAG MVWB765FW4 Found 120 v going to control but is not responding or controls ; ordrng 1 W11135391 (Console) and 1 W11429620 (Control)
Near Aurora, OH 44202
Dan H
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KRSC500ESS01 "Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 67 degrees, fans and compressor are not running, ran test 4, compressor and fans are working, , unplugged unit and plugged back in, comp and fans started on there own, unit started cooling, advised customer to allow 24 hours for unit to reach proper temperatures, if problem should reoccur unit will needs new control"
Near Maple Heights, OH 44137
Jason N
Job Details: 03/02/2021
WASHER MAYTAG MVWX700XW1 "Cc unit not washing or advancing cycles. Ran diagnostics, found codes f5e1 for lid lock fault, f7e1 for basket speed fault and f7e7 for motor unable to reach target rpm. Ran auto test, at end of cycle, lid unlocked while basket still spinning. Replaced lid lock and shift actuator using truck stock parts. Reran auto test, all functions passed. Op test good.; used 1 WPW10006355 (Shift actuator), and 1 W10404050 (Lid latch) from stock"
Near Maple Heights, OH 44137
David R
Job Details: 03/02/2021
WASHER MAYTAG MVWC465HW "Replaced drain pump. Still making noise when spin. Found stripped cam. Replaced from t/s. Tested. Good. Ran calibration, good. Op test ok; used 1 W10721967 (PULLEY) from stock"
Near Cleveland, OH 44109
Gabriel P
Job Details: 03/02/2021
DISHWASHER WHIRLPOOL MDB4949SKB "Replace drain pump,opt test ok"
Near Brecksville, OH 44141
David R
Job Details: 03/02/2021
WASHER MAYTAG MVWB765FW3 Cc unit not going into wash. Found F5E1 error. Tested. Unit is not locking. Replaced with t/s. Ran test 51/52. Good. Ran normal rapid wash. Good. Unit lid locked. Op test ok; used 1 W10810403 (LID LATCH) from stock
Near Ravenna, OH 44266
Brian M
Job Details: 03/02/2021
WALL OVEN KITCHENAID KEBS207SSS04 Installed all 4 elements Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Avon, OH 44011
Marie V
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KRFF507HPS00 Cc that the freezer light when tout. Replaced freezer light. Op test ok
Near Aurora, OH 44202
Dan H
Job Details: 03/02/2021
WASHER MAYTAG MVWB765FW3 "Customer complaint that unit is repeating wash cycle after spin and made a metal on metal grinding noise when auto sense fill was used, ran diagnostics found f7e9(locked rotor) and f2e1(stuck key) error codes, user interface test passed, ran drain and spin cycle, Confirmed noise, found rotor loose, no damage, tightened, op test good"
Near Richmond Heights, OH 44143
Joe O
Job Details: 03/02/2021
REFRIGERATOR KITCHENAID KRFC704FPS Installed door. Op test ok
Near Euclid, OH 44143
Joe O
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Cc: not coolingFound temps at 85 degrees. Removed evap cover, found uv dye all over evaporator. No dye on repair connections. Needs evaporator and drier.Parts covered per original repair less then a year.Evap out of stock, office to reschedule; ordrng 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)"
Near Euclid, OH 44132
Joe O
Job Details: 03/02/2021
REFRIGERATOR AMANA SSD21SW "Cc: leaking from behind unit, not making iceFound slow drip from house line to refrigerator water valve. Needs incoming water supply fitting replaced. Cycled ice maker. Unit is cycling and calling for water. Needs water valveCustomer does not want to repair at this time; ordrng 1 WPW10245167 (valve-inlt), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Broadview Heights, OH 44147
David R
Job Details: 03/02/2021
RANGE WHIRLPOOL KSEB900ESS3 "Cc getting F8E0 error code. Cooling fan speed to low. Went by tech sheet, checked for any obstructions. Good. Checked resistance. Says if not good replace motor. Replaced from t/s tested. Ran bake 350* good. Cycled. Op test ok. ; used 1 W11107275 (FAN-BLWR) from stock"
Near Strongsville, OH 44136
David R
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL MSC21C6MFZ00 "Cc unit not getting ice or dispensing ice. Found wires on bottom door hinge cut through. Will need new door. Gave estimate to customer. Customer paid SVC. Do not order parts ; ordrng 1 LW10839911 (Door), used 1 1OVRSZ (oversized shipping) from stock"
Near Streetsboro, OH 44241
Dan H
Job Details: 03/02/2021
WASHER MAYTAG MHW6630HW2 "Customer complaint that unit is not spinning clothes out, ran diagnostics no error codes found, ran test cycle, unit drains and spins, ran drain and spin cycle, unit did not spin, unit needs new control; ordrng 1 W11322883 (Cntrl)"
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/02/2021
WALL OVEN KITCHENAID KOSE500ESS04 Installed meat probe jack. Ran bake test to 350 degrees. Good preheat. No faults. Op test good.
Near Westlake, OH 44145
Marie V
Job Details: 03/02/2021
DISHWASHER KITCHENAID KDHE704DSS0 "Cc that the unit is making a loud noise , that stops and start stop and start and then stays, also that the top rack sometimes stays stuck. Found drain pump defective and top rack was a little wider than normal. Adjusted fix that issue. Will order drain pump.; ordrng 1 WPW10531320 (Drain pump)"
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 03/02/2021
MICROWAVE KITCHENAID KEMS378SSS05 Installed the new part op tested good.
Near Ravenna, OH 44266
Brian M
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Installed ledOP Test Ok
Near Wickliffe, OH 44092
Jeff M
Job Details: 03/02/2021
REFRIGERATOR WHIRLPOOL WRF555SDHB02 I called Tech Line he told me the machines working as designed. installed new part unit tested good
Near Willoughby, OH 44094
Jeff M
Job Details: 03/02/2021
DISHWASHER KITCHENAID KUDS30IXBL2 The main control board is receiving power but that is it needs a new main control board and user interface; ordrng 1 WPW10500172 (Ui) and 1 WPW10380685 (Control) and 1 Ship
Near Columbia Station, OH 44028
Corina B
Job Details: 03/02/2021
WASHER WHIRLPOOL CHW9160GW0 Replaced the belt. The unit is plugged into a gfi outlet and keeps tripping. Plugged unit into a non gfi outlet. Washer ran a full cycle. Advised cust to get the outlet replaced. Optest ok.