We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma, OH 44134
David R
Job Details: 08/02/2023
"Cc unit high pitch screeching noise, customer said also recently had a flood in basement. Mechanical parts could have been damaged. When turning the drum and motor, screeching noise. All components are still getting power. Will need drive assembly parts, washplate and hub. ; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10890624 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W11428524 (Cap)"
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Westlake, OH 44145
Bill
Job Details: 08/02/2023
"Cc not starting, confirmed cc. Changed thermal fuse, thermostat, and igniter from truck stock. Tested opt test good. Ignition timing good, unit ignited 7 times consistently before I deemed unit operating as intended.; used 1 279311 (Igniter) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7120HC2
Near Novelty, OH 44072
Brian M
Job Details: 08/02/2023
Cc unit not powering onPulled plug and put back in Unit powered on Ran test cycle OP Test Ok Advised to watch
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Westlake, OH 44145
Manny
Job Details: 08/02/2023
Replaced valves opt test ok advise customer to allow 24 to 48 hours for proper ice production.
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Strongsville, OH 44136
Marie V
Job Details: 08/02/2023
"Cc that seal is pealing off. Confirmed , need adhesive to install. Ordering.; ordrng 1 WP279368 (Adhesive)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHW06
Near Ravenna, OH 44266
Bill
Job Details: 08/02/2023
"Changed thermistor and control, monitored for frost pattern. Opt test good. Explained to customer to monitor temps for a few days."
We serviced a
KENMORE RANGE
Model 79097423901
Near Ravenna, OH 44266
Brian M
Job Details: 08/02/2023
Cc of no bake or broil Found control not sending power to elements ; ordrng 1 316462807 (controller) and 1 316352207 (overlay) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2fHDXWQ02
Near Ravenna, OH 44266
Brian M
Job Details: 08/02/2023
Installed valve cycled ice maker OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Strongsville, OH 44136
Marie V
Job Details: 08/02/2023
"Cc that top door seal is coming off as well. Try to install back in, does not works used silicone and ordering door. ; ordrng 1 LW10668875 (Freezer door black) and 1 W11178521 (Name plate)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/02/2023
Cc of noise still Found noise to normal operation sound Re produced and verified with customer OP Test Ok
We serviced a
WHIRLPOOL STACK W/D
Model WFW85HEFC1
Near Westlake, OH 44145
Manny
Job Details: 08/02/2023
"Replaced pressure switch and hose, ran test cycle opt test ok, took control for return and no need it box still sealed."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120EBS-1
Near Aurora, OH 44202
Bill
Job Details: 08/02/2023
"Cc unit operating but no display, confirmed cc. Tested for functionality unit operated but zero display, gave estimate for new display. Customer chose not to continue repairs at this time.; ordrng 1 W10881540 (Control and display), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Painesville, OH 44077
Dan H
Job Details: 08/02/2023
"Installed new valve, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kingsville, OH 44048
Dan H
Job Details: 08/02/2023
"Customer complaint that unit is leaking, started normal wash cycle, confirmed, found lower spray arm shoot water at lower door gasket, unit needs new lower spray arm,; ordrng 1 W10837249 (Spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GDF530PGM5WW
Near Conneaut, OH 44030
Dan H
Job Details: 08/02/2023
"Installed new drain pump, op test good"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Fairview Park, OH 44126
Angel
Job Details: 08/02/2023
Installed dispenser assembly tested unit opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Columbia Station, OH 44028
David R
Job Details: 08/02/2023
"Replaced icemaker, FF tray and drain tube. Steamed all ice. Icemaker cycled and called for water. Good. Op Test Ok."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW01
Near Bentleyville, OH 44022
Corina B
Job Details: 08/02/2023
CC that the unit is not freezing. Confirmed. Found the control is not sending power to the defrost. Will need a new control. ; ordrng 1 W11382529 (Control)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Mentor, OH 44060
Corina B
Job Details: 08/02/2023
Replaced the dsi board and control. Brought core back for return. Tested oven several times. Lights on first spark. Opt test ok.
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X18DW04
Near Pierpont, OH 44082
Brian M
Job Details: 08/02/2023
Installed control and checked thermistors Defrosted evap and tested defrost heater At this time unit is cooling
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Olmsted, OH 44070
Marie V
Job Details: 08/02/2023
"Replaced springs and bushings. Leveled, took pics. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Elyria, OH 44035
David R
Job Details: 08/02/2023
Replaced drain hose and drain pump. Tested. Good. Op Test Ok.
We serviced a
GE DISHWASHER
Model GDF570SSF0SS
Near Conneaut, OH 44030
Dan H
Job Details: 08/02/2023
"Installed new drain hose, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Geneva, OH 44041
Dan H
Job Details: 08/02/2023
"Customer complaint that oven is not heating properly, started bake for 350 degrees, burner did not light, found switch on regulator in off position, turned on, burner lit, oven heated to 350 degrees, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ02
Near Richmond Heights, OH 44143
Jason N
Job Details: 08/02/2023
"Cc unit not making ice or dispensing waterVerified no ice and water will not dispense. Check filter installation, filter is new. Checked water source from supply line. Good water pressure from supply line. No water circulating through filter housing. Unit will need filter housing replaced. ; ordrng 1 W11162042 (Housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Geneva, OH 44041
Dan H
Job Details: 08/02/2023
"Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 33 degrees, found evaporator frozen solid, found defrost harness broken, unit needs new defrost heater/harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11650660 (Heater)"
We serviced a
GE OTR MICROWAVE
Model n/a
Near Madison, OH 44057
Dan H
Job Details: 08/02/2023
"Customer complaint of door open error, serial number is blank, confirmed, unit needs new door switch assembly , customer does not want repair at this time; ordrng 1 WB06X10498 (Lock) and 1 WB24X823 (Switch) and 1 WB24X10103 (Switch) and 1 WB24X824 (Switch) and 1 WB06X10269 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW04
Near Highland Heights, OH 44143
Jason N
Job Details: 08/02/2023
"Installed new door. Swapped over handle to new door. Handle alignment good, door closing and sealing properly. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILBL01
Near Kirtland, OH 44094
Joe O
Job Details: 08/02/2023
"Cc: continuously runningFound temps in ff section at 42 degrees, freezer at 15. Found ice blockage in evaporator, restricted air flow. Entered manual defrost. Found unit is defrosting, and bimetal is opening. Drain is clear. Needs defrosted. Defrosted."
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf995fifz00
Near Mentor, OH 44060
Joe O
Job Details: 08/02/2023
"Cc: noise, not cooling properlyFound temps in ff section at 59 degrees. Freezer at 5 degrees. Found ff evap frosted over. Found control is wrong version. Found serivce pointer for issue. Needs control and evap cover; ordrng 1 W10889841 (cover-evap) and 1 W11389713 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KPA00
Near Madison, OH 44057
Dan H
Job Details: 08/02/2023
"Installed new ice maker , op test good"
We serviced a
GE REFRIGERATOR
Model Gfe26gskbss
Near Mentor, OH 44060
Corina B
Job Details: 08/02/2023
CC that the freezer is leaking. Confirmed. Found the drain hole blocked with ice. Steamed out the drain. Found the drain tube clogged. Cleared the drain tube. Opt test ok.
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FFFU14F2QWJ
Near Painesville, OH 44077
Joe O
Job Details: 08/02/2023
"Cc: unit not cooling properlyCustomer showed video and pics, did not help. Customer had unit unplugged for a couple days prior to us coming out. Unit in defrost upon arrival. Manually Exited defrost cycle. Found evap fan is running. Unit building frost pattern. Could not duplicate issue. Advised customer if issue comes back to leave unit plugged in and on. Advised there are many things that can cause frost build up on the evaporator."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Bedford, OH 44146
Bill
Job Details: 08/02/2023
"Cc door not sealing, confirmed cc found wrinkles in gasket and bottom of door catching on inner liner. Changed gasket, steamed. Added washer from truck stock to hinge and adjusted upper hinge. Door now closes with out contact. Opt test good.; used 1 Wp487576 (Washer) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ00
Near Amherst, OH 44001
Marie V
Job Details: 08/01/2023
"Cc that the unit is leaking when dispensing water. Confirmed, found pin hole behind unit on water line. Cust will fix it. Also having issues with water filter. Cust will call back if wants to replace oarts; ordrng 1 W11162042 (Filter housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Mentor, OH 44060
Jason N
Job Details: 08/01/2023
Installed gasket strips per instruction sheet. Ensure proper seal of door gasket all the way around. Gasket sealing. Op test good.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Cleveland Heights, OH 44121
Manny
Job Details: 08/01/2023
"Cc unit not starting but has power, disconnecting power notice outlet was really loose, removed term block cover and missing L2, but if I wiggle the cord unit comes on, advise customer to have an electrician fix the outlet and if she still has issue to contact us."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chardon, OH 44024
Brian M
Job Details: 08/01/2023
"Fae5 diverter leak, Found leak coming from motor housing Needs sump and heater ; ordrng 1 W11537778 (Heater) and 1 W11416363 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44102
Bill
Job Details: 08/01/2023
"Changed main control, ran factory calibration. Opt test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Chardon, OH 44024
Jason N
Job Details: 08/01/2023
"Cc unit still frosting in freezer sectionConfirmed condensation is still forming in freezer section. All gaskets are sealing properly, no gaps. Called wp techline, Derrick, based on condensation formation and all parts that have been replaced, only suggestion at this time is to silicone freezer liner and add permagum to ice maker fill tube area. Customer does not want to do this repair to be done.; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Mentor, OH 44060
Corina B
Job Details: 08/01/2023
CC that the unit is not starting. Ran diag F7e1. Found the unit not spinning. Replaced the capacitor and shifter. Ran a calibration. Opt test ok.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Strongsville, OH 44136
David R
Job Details: 08/01/2023
"Cc unit not drying clothes, time counting down and will skip time but clothes not dry. Followed tech sheet for sensors and harness. Harness from control test good. Sensors test out of resistance. Ordering control, sensors and harness. Replaced all at once. Also advised customer of not having a large enough load for washer to sense. Test on return. ; ordrng 1 W11618917 (Control) and 2 WP3387223 (Sensors)s and 1 WPW10298258 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Mentor, OH 44060
Dan H
Job Details: 08/01/2023
"Installed new control and thermistor, op test good ; ordrng 1 W10316760 (Thermistor)"
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VF
Near Kirtland, OH 44094
Brian M
Job Details: 08/01/2023
"Cc unit leaking gas In oven Found safety valve not closing Shut off regulator using pin, pin broke Needs valve and regulator ; ordrng 1 316091711 (regulator) and 1 5303210798 (valve-safety)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Euclid, OH 44132
Corina B
Job Details: 08/01/2023
CC that the clothes are dry on top and wet on the bottom. Ran a calibration started a cycle with clothes. Found the basket leaning towards the right. Advised Cust to raise the washer with the shock pads on the right side. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Middleburg Heights, OH 44130
Marie V
Job Details: 08/01/2023
Cc that unit is not coolin. Took temps 23* in freezer. Replaced compressor by SP. Full frost pattern adter few min. Advice cust allow 24 before restocking op test ok Also used part from T/S. ; used 1 Tjaf1200 () from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138TFYW00
Near Willoughby, OH 44094
Jason N
Job Details: 08/01/2023
"Cc unit will randomly make a loud clunk noise somewhere in the top sectionSet thermostat colder to start unit into cooling mode, compressor and evap fan turned on, no abnormal noises. Let unit run for several minutes, no abnormal noise heard. Shut down cooling and let sit for a minute and restarted cooling, no abnormal noise heard. Could not duplicate a noise concern at this time."
We serviced a
KENMORE WASHER
Model 110.26832692
Near Willoughby, OH 44094
Jason N
Job Details: 08/01/2023
"Cc unit overfilled the tub twice Customer stated in the last week unit has overfilled the tub and spilled over while running a wash cycle. Checked pressure hose to tub, checked clear. Ran wash test set to small load. Unit filled and stopped, then advanced to agitate. Could not duplicate overfill condition, but recommended to the customer that the water level sensor should probably be replaced to prevent future overfill conditions. ; ordrng 1 W10335056 (Switch-wl)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brecksville, OH 44141
David R
Job Details: 08/01/2023
Customer had a shirt stuck under agitator. Pulled hard and came right out. All components good. Ran diagnostics. Good. Op Test Ok.
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Euclid, OH 44117
Bill
Job Details: 08/01/2023
"Cc unit not functioning, could not confirm. Tested unit was operating, went into diag found code for control board. Explained to customer that it might have had a glitch but worked it self out. Asked customer if they wanted to monitor unit and see if it acts up again, they said no just replace the control. Scheduled follow up for 8/3; ordrng 1 WH12X10614 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Painesville, OH 44077
Joe O
Job Details: 08/01/2023
Installed filter housing. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near South Euclid, OH 44121
Joe O
Job Details: 08/01/2023
"Recovered refrigerant, installed compressor and evaporator. Put unit into 28 inch vac for 15 mins, recharged with 5.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
GE REFRIGERATOR
Model PFSF6PKXEWW
Near Willoughby, OH 44094
Jason N
Job Details: 08/01/2023
"Cc unit continually making beeping noisesConfirmed unit is making selection tones on the UI. UI will automatically scroll through ice and water selections without button input. A button on the UI is shorted, UI will need replaced. Part (WR13X10884) is discontinued, unable to repair unit."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Richmond Heights, OH 44143
Bill
Job Details: 08/01/2023
"Cc could not figure out how to get unit to operate after pausing cycle. Confirmed cc instructed customer on proper operation of unit. Had customer start, stop, start load a few times till they where confident in the operation of unit. Unit operating as intended."
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Brecksville, OH 44141
David R
Job Details: 08/01/2023
"Replaced belt, cap, cam. Removed coins from between agitator. No error messages. Ran diagnostics and DLMS calibration. Noise from actuator. Replaced from t/s. Good. Op Test Ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Berea, OH 44017
Marie V
Job Details: 08/01/2023
"Cc that the unit is not working. Confirmed, no power to it. Cust asked to install power cord. Connected to outlet underneath sink, disconnected disposal, cust will have electrician to take cate of the rest. Op test ok;"
We serviced a
GE REFRIGERATOR
Model PSS25SGNABS
Near Westlake, OH 44145
Marie V
Job Details: 08/01/2023
"Cc that the unit is not cooling. Confirmed. Found evaporator frosted over. U it will ned new heater, control and sensor. Office will contact once they have eta on the part; ordrng 1 WR55X10025 (Thermistor sensor) and 1 WR55X10942C (Control) and 1 WR51X10055 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near North Olmsted, OH 44070
Angel
Job Details: 08/01/2023
Cc that unit was not powering on no lights. Verified and unit started up for me as soon as I pressed the button and its draining filling and washing as should. Customer stated they had some power outages and he unplugged unit but never tested it again so unit most likely reseted itself and now working as should recommended to monitor for now if any issues to give us a call.
We serviced a
KENMORE REFRIGERATOR
Model 59676522500
Near North Olmsted, OH 44070
Angel
Job Details: 08/01/2023
"Cc that unit just stopped cooling. Verified temps and they were both in the 50s got to back of unit and compressor was hot and it was mot running it was pulling 9amps has a locked rotor will need compressor replaced. Gave customer estimate and stated they will rather buy new.; ordrng 1 W10160407 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GLD5768V00SS
Near Westlake, OH 44145
Angel
Job Details: 08/01/2023
"Cc that unit had murky water and not draining. Confirmed cc, removed filter and used my shop vac to remove water and did not find anything there so removed drain pump and drain hose and found a ball of food stuck at the drain hose outlet causing it to get clogged up. Cleared it up and tested unit and started draining as should."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rocky River, OH 44116
Angel
Job Details: 08/01/2023
"Cc that ui is not responding. Confirmed cc, console overlay coming off and ui is not responding to some of the buttons ordering ui and console.; ordrng 1 W11460908 (Console) and 1 W11460962 (Ui)"
We serviced a
KENMORE DISHWASHER
Model 66513473N412
Near Mentor, OH 44060
Joe O
Job Details: 08/01/2023
"Cc: leakingFound door panel cracked on lower part of door. Found spray arm separating. Found gasket flatted on left side. Needs inner door panel, lower spray arm, and tub sealCustomer does not want to repair at this time; ordrng 1 W11676896 (Inner door panel) and 1 W10849471 (spray arm) and 1 W11498831 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Mayfield Heights, OH 44124
Bill
Job Details: 08/01/2023
"Cc rack fell, confirmed cc. Changed rails and adjusters, opt test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cleveland, OH 44102
Jason N
Job Details: 08/01/2023
Installed reservoir. Ran dispense test to purge system of air and check for leaks. No leaks. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lakewood, OH 44107
Angel
Job Details: 08/01/2023
Cc that they were hearing a humming sound. Verified and the humming sound is the ice maker when calling for water sound us normal unit working as should warranty almost running out and they wanted to make sure opt test good
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Westlake, OH 44145
Marie V
Job Details: 08/01/2023
"Cc that unit is making a noise. Confirmed, found lint screen cover broke off and it was making noise st the blower wheel. Unit will need new cover. To avoid garments from going down. Cust will not fix. ; ordrng 1 W11129408 (Lint screen cover), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GTS22KGNBRWW
Near Pepper Pike, OH 44124
Bill
Job Details: 08/01/2023
"Cc water leaking from unit, could not verify. Pulled unit and checked drip pan, dry. Lifted unit no moisture underneath, checked freezer no ice build up. Unit operating as intended."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lakewood, OH 44107
Angel
Job Details: 08/01/2023
Replaced console control and harness tested unit opt test good.
We serviced a
KENMORE DRYER
Model 110.879801
Near Mentor, OH 44060
Joe O
Job Details: 08/01/2023
Installed motor. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Avon Lake, OH 44012
Marie V
Job Details: 08/01/2023
"Cc that unit is freezing food in fresh food section , took temps 4* in freezer and 29* at the top on fresh food section the rest of unit 36* 39*. Advise cust to change the position of the shelfs, tested damper, working properly, ran step 7 changed temp by 2* lower. Asked cust to monitor if no changes after this will need control and thermistor."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Geneva, OH 44041
Joe O
Job Details: 08/01/2023
Installed inner door panel and hinges. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Painesville, OH 44077
Dan H
Job Details: 08/01/2023
"Installed new ice maker , op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Euclid, OH 44123
Corina B
Job Details: 08/01/2023
CC that the unit has an f9e1. Confirmed. Found the wire broken at the harness. Will need a new harness. ; ordrng 1 W11591637 (Harness)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/01/2023
Cc hinge issues Found insulation wedged in hinge Fixed and reinstalled OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/01/2023
"Cc unit not working Found unit full of water but drain pump only receiving partial power from control Suspect bad control and drain pump but also quoted for sump assembly ; ordrng 1 WPW10554963 (pump&motor) and 1 WPW10531320 (drain pump) and 1 W10866116 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Aurora, OH 44202
Brian M
Job Details: 08/01/2023
Cc of squeaking could not duplicate but replaced sliderAdvised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Jefferson, OH 44047
Dan H
Job Details: 08/01/2023
"Customer complaint that unit is not cooling properly, freezer section temperature at 49 degrees, fresh food section temperature at 53 degrees, evaporator fan is running, condenser fan and compressor are running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier , customer does not want repair at this time; ordrng 1 W11459354 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Jefferson, OH 44047
Dan H
Job Details: 08/01/2023
"Customer complaint that unit is not drying dishes, ran diagnostics test cycle, no error codes found, unit completed test cycle, heater is working, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Euclid, OH 44123
Corina B
Job Details: 08/01/2023
Replaced the valve and ice maker. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Conneaut, OH 44030
Dan H
Job Details: 08/01/2023
"Customer complaint that unit is not cooling, fresh food section and freezer section temperature at 75 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan and compressor are running, unit needs new evaporator and filter drier ; ordrng 1 W11579351 (Evaporator) and 1 W11504450 (Lokring) and 1 W11506620 (Lokring) and 1 W11109499 (Drier) and 1 W11504445 (Lokring) and 1 W11504447 (Lokring)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Parma, OH 44134
Corina B
Job Details: 08/01/2023
"Replaced the harness, cord and control. Brought core back for return. Heated oven. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW2
Near Broadview Heights, OH 44147
Corina B
Job Details: 08/01/2023
Replaced the control. Brought core back for return. Heated oven. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Streetsboro, OH 44241
Brian M
Job Details: 08/01/2023
"Installed suspension, valve and shifter Ran auto test and calibration OP Test Ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Bedford Heights, OH 44146
David R
Job Details: 08/01/2023
"Cc leaking, had another come out and tell her unit is leaning forward but never did any adjustments. Adjusted front feet. Could tell unit was slanted forward, corrected, tested. Good. Op Test Ok"
We serviced a
ELECTROLUX STACK W/D
Model FFLG3911QW0
Near Strongsville, OH 44136
David R
Job Details: 08/01/2023
"Cc black flakes floating in water at end of cycle. Maintenance couldnt find anything, used washer cleaning tablets and still was getting black flakes. Took off agitator cap, found where the black flakes were coming from. Gunk from hair/lint/detergent. Cleaned off as best as possible.advised her and maintenance that maintenance might have to come, take off and wash on a sink tub somewhere. Cleaned as much as possible and running unit with wash cleaner to get rest off. Unit is good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near North Ridgeville, OH 44039
David R
Job Details: 08/01/2023
"Replaced icemaker, icemaker level sensors, icemaker heater and valve. Ran diagnostics, icemaker cycled and called for water. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Ashtabula, OH 44004
Dan H
Job Details: 08/01/2023
"Customer complaint that unit is leaking, confirmed, found a sock in the fabric dispenser funnel in tub ring, removed, op test good"
We serviced a
MAYTAG DRYER
Model MGDC465HW2
Near Ashtabula, OH 44004
Dan H
Job Details: 08/01/2023
"Customer complaint that unit is taking too long to dry, started timed dry cycle, unit is heating properly, unable to duplicate the problem unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MGDC465HW2
Near Elyria, OH 44035
David R
Job Details: 08/01/2023
"Cc unit dryer vent getting condensation inside and leaking water from vent, mention dryer taking more then one cycle to dryer clothes. Checked dryer itself, proper heat, cycling on/off, no blockage coming from dryer. Vent already unhooked. Ran, let customer feel heat from dryer. Long vent, cannot see inside, but where tape is at on seams, can feel water dripping. Customer will need vent cleaned. Unit itself is good, working properly. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Sheffield Lake, OH 44054
Angel
Job Details: 08/01/2023
"Cc that unit was not making ice. Confirmed cc, fill tube and fill cup were completely frozen steamed out ice and found a service pointer on issue followed steps for repair which was removing fill tube from back of unit and adding permagum to seal properly reinstalled all parts tested ice maker and made sure water was flowing opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Independence, OH 44131
Bill
Job Details: 08/01/2023
Replaced ice maker and valve. Opt test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44105
Corina B
Job Details: 08/01/2023
CC that the unit does not start. Confirmed. Ran diag no error codes. Started a rinse and spin with a blanket. Found the basket not leveled. Leveled the washer. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near University Heights, OH 44118
Corina B
Job Details: 08/01/2023
"CC that the unit will fill and not do anything. Confirmed. Ran diag F8E1 NO FILL, LONG FILL. Found the drain hose with a pin hole leaking water. The cam and belt are squealing. Will need a new drain hose, belt and cam; ordrng 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11244231 (Hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chagrin Falls, OH 44022
Manny
Job Details: 08/01/2023
"Cc unit flashing, code, verify and code F7E1 stored, tilted back and found cap hanging and damaged, replaced with TS# W11395618, ran test cycle as well as drain and spin, opt test ok! ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Moreland Hills, OH 44022
Manny
Job Details: 08/01/2023
"Cc not dispensing, verified and valve and reservoir need to be replaced, customer will talk to her husband .; ordrng 1 WP12956202 (reservoir) and 1 67006322 (water inlet valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Solon, OH 44139
Manny
Job Details: 08/01/2023
"Cc unit off balance, ran test cycle no codes, ran diagnostics cycle, good, asked customer for some towels, ran test cycle with towels, unit is unleveled, level unit good. Opt test ok"
We serviced a
MAYTAG WASHER
Model Mvwx655dw1
Near Bedford, OH 44146
Manny
Job Details: 08/01/2023
"Cc unit leaves clothing wet at the end of cycle, found code F0E5 for off balance load, ran diagnostics cycle, tilted back and gearcase leaking oil. Unit needs gearcase, cam, hub and shifter, customer stated thats a lot and shes going to think about it.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W10528947 (drive hub kit) and 1 W11481722 (actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QFA
Near Beachwood, OH 44122
Corina B
Job Details: 08/01/2023
"CC that the unit is not draining. Confirmed. Found a clump of food inside the end of the drain hose. Cleared the drain hose, tested drained. Started a cycle and drained again. Advised Cust to run the hot water in the sink before starting the dishwasher. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Beachwood, OH 44122
Corina B
Job Details: 08/01/2023
"CC that the vegetables are freezing. Ff 36-42 fz 5. The refrigerator is overpacked in both compartments. Advised Cust to not overpack the refrigerator to have proper airflow. Also, raised the temperature. Opt test ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS5
Near Independence, OH 44131
Manny
Job Details: 08/01/2023
"Cc unit not working, but when door opens unit comes on, verified and unit turns on when door is open but goes off right away, verified and found monitor switch damaged, door harness is arcing and control have no voltage to switches, u it needs control harness, switches and door harness; ordrng 1 W11413135 (W11413135) and 1 W11197766 (interlock) and 1 W11320318 (Door harness) and 1 W11397754 (Main harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"