Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8440 customer reviews

Jeff M.

Jeff M.

RANGE JENN-AIR WFE550SHB0 "The unit has a runaway temp error code. unit needs a new control board and temp sensor ; ordrng 1 W11295998 (cntrl-elec) and 1 WPW10181986 (sensor), used 1 SHIPPING (shipping and handling) from stock"

Near Garfield Rd, Mentor, OH 44060
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4955HW1 "Customer complaint that unit does not fill with enough water, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal amount of water , unit is operating as designed"

Near Woods Hole, Chardon, OH 44024
Dan H.

Dan H.

WASHER MAYTAG MHW3505FW1 "Customer complaint that unit doesn’t stop spinning sometimes, ran diagnostics no error codes found, ran test cycle, unit completed test cycle, ran drain and spin cycle, unit completed cycle, unit did not continue to spin for excessive time, unit is operating as designed"

Near Pekin Rd, Novelty, OH 44072
Dan H.

Dan H.

DRYER WHIRLPOOL GEW9250PW0 "Installed new element, op test good"

Near Canterbury Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WMH53521HZ0 "Installed new magnetron , op test good"

Near Lee Ave, Cleveland, OH 44106
Dan H.

Dan H.

DRYER MAYTAG MEDB835DW3 "Customer complaint of loud thumping noise, confirmed, found a sock wrapped up in blower wheel , removed, op test good test"

Near Reyburn Rd, East Cleveland, OH 44112
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not agitating or cleaning clothes, ran diagnostics found f7e6(motor fault) and f1e2(motor control fault) error codes, ran manual test cycle for heavy agitate, unit will not agitate or spin, shifter tests good, installed new control, op test good ; used 1 W11116592 (MUST RETURN**CORE*CNTRL-ELEC) from stock"

Near S Sedgewick Rd, Lyndhurst, OH 44124
Dan H.

Dan H.

RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint that oven is not working, confirmed, found gas safety valve unplugged, plugged back in, op test good"

Near Effingham Blvd, Euclid, OH 44117
Dan H.

Dan H.

WASHER WHIRLPOOL WFW87HEDW0 "Customer complaint that unit is not stopping, ran diagnostics no error codes found, ran test cycle, unit completed test cycle, water barely entering unit, found supply valves mostly closed, open, unit fills normally, unit is operating as designed"

Near Yeshiva Ln, Wickliffe, OH 44092
David R.

David R.

REFRIGERATOR WHIRLPOOL GD5DHAXV000 "Cc of gurgling sound. Asked if had anything recorded, no. Went through all steps, tested the evap fan, tested the damper, tested the fan and compressor in the back, made sure the drain tube wasn’t clogged. Went through entire Service Diagnostics test. Everything was working and no extra noises. Let customer know to try and record if possible. Tested out everything that could possible make noise. Advised and went over defrost mode, if she heard the heater maybe heating up and getting the ice/frost off evap. Other than that, sound can not be duplicated. Unit test good as of today."

Near Muirfield Way, Westlake, OH 44145
David R.

David R.

DRYER MAYTAG MEDC465HW0 "Cc of the,ping. Turned on to verify, loud thumping every turn. Idler is good, belt is good. Replaced rollers from t/s. Tested. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Pleasant Ave, North Ridgeville, OH 44039
David R.

David R.

WASHER WHIRLPOOL WFW5620HW0 "Replaced part, tested. Op test ok"

Near Bagley Rd, Cleveland, OH 44130
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW3 Installed control and ui. Ran auto test and calibration. Op test ok

Near Dennison Ashtabula Rd, Orwell, OH 44076
Jason N.

Jason N.

REFRIGERATOR GE GFSS6KKYASS "Cc unit water dispenser freezing upChecked dispense, water dispensing at this time. Customer also stated she’s seeing water inside ff under deli drawer. Found sheet of ice under deli drawer, water leaking from evap cover. Found evap drain hole iced over. Cleared ice from drain and inside of unit. Checked power to reservoir heater, good at 12v, heater ohmed at 72ohms. Customer believes she still needs a dispenser tube heater, Called Ge techline, Don, said no heaters on these units, possible the ice buildup around the reservoir in the back effecting the water flow to dispense, most likely scenario. If truly freezing in door, door would have to be replaced. Advised customer to monitor at this time."

Near Lakeshore Blvd, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed door. Op test ok

Near Chagrin Rd, Chagrin Falls, OH 44023
Jason N.

Jason N.

DRYER KENMORE 110.698228 "Cc unit not heating Unit not starting, found belt slipped of idler pulley, not making belt switch contact. Pulley is In bad shape, needs replaced. Used repair kit from truck stock. Operation test good, good heat. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Cambridge Park Dr, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Cc: not coolingFound temps in ff section and freezer at 65 degrees. Compressor was not running. Entered diagnostics compressor started up. Exited diagnostics unit started cooling. Spoke to BJ. He stated to Unplugged unit. To reset control. Unit is cooling, advised customer to allow up to 24 hrs for temps to adjust. op test ok"

Near Beacon Hill Dr, Chagrin Falls, OH 44022
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed control and power supply board. Unit is cooling. Lights are on. Advised customer to allow 24hrs for unit to get to temp. Op test ok

Near Tall Tree Trail, Chagrin Falls, OH 44023
Joe O.

Joe O.

WASHER WHIRLPOOL WFW97HEXW2 Cc: not workingEntered diagnostics. Found error code f6e1(communication error between ccu and mcu) and error f6e5(communication error between ccu and expansion board). Ran quick diagnostics test. Error codes came back. Ran diagnostics steps. Needs control and motor control.Customer does not want to repair at this time

Near Stockwood Dr, Solon, OH 44139
Jason N.

Jason N.

RANGE WHIRLPOOL WFG745H0FS1 Cc unit front burner flames too high on lowAdjusted LF and RF burners for a simmer flame. Op test good.

Near Maple St, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed Fc evap fan motor, main board and power board. Watched unit operation for 10 min. Op test good."

Near Telhurst Rd, South Euclid, OH 44121
Joe O.

Joe O.

RANGE KITCHENAID KSEG700ESS3 Installed console. Ran test cycle. Op test ok

Near Highland View Dr, Chardon, OH 44024
Jason N.

Jason N.

RANGE KITCHENAID KGRS505XSS05 Installed burner valve. Op test good. Also helped customer clean inside of oven door glass.

Near Lucille Ave, South Euclid, OH 44121
Joe O.

Joe O.

DRYER WHIRLPOOL WED7800XW0 Cc: not heatingFound element open. Needs heating elementCustomer does not want to repair at this time

Near Munson Rd, Mentor, OH 44060
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW1 Cc unit not unlocking Ran diagnostics no codes stored. Installed new control using customer supplied pre Is part. Ran auto teat and calibration. All functions passed. Op test good.

Near Northcliffe Rd, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WSZ57L18DM00 "Checked temperature 68 degrees,unplug unit and replace new control and it started cooling,opt test ok"

Near St Sharbel Ct, Avon, OH 44011
Gabriel P.

Gabriel P.

RANGE KENMORE 790.9641940F Replace hinge s opt test ok ; used 1 SHIPPING (shipping and handling) from stock

Near Timberlane Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replace door,opt test ok"

Near Shakespeare Dr, Berea, OH 44017
Corey L.

Corey L.

DRYER WHIRLPOOL WED8200YW0 "Customer complaint dryer has gotten louder than when purchased but it’s not that big of a deal, unit feet need adjusted to prevent the operational shaking from rattling panel, husband can adjust feet"

Near Meadow Ln, Brecksville, OH 44141
Corina B.

Corina B.

REFRIGERATOR JENN-AIR JFC2089HES "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 5.25oz r134a, unit cooling, pressures good, op test ok unit was pulled out when arriving, cust will reinstall. Did leave a water mat. ; used 1 SHIPPING (shipping and handling) from stock"

Near Kittery Ln, Mentor, OH 44060
Corey L.

Corey L.

DRYER WHIRLPOOL MGDB880BW0 "Cc still not heating well, vent was replaced but inlet from wall collapsing from clamp restricting hole, re-shaped but it is weak, advised customer have Ebel’s or vent wizard properly install vent, adding an elbow may be possible to push unit back flush with washer like when foil vent was attached"

Near Hollis Ct, Brecksville, OH 44141
Arthur V.

Arthur V.

GAS DRYER SAMSUNG DE400GWHDWR/AA Found unit cycling and heating. Unit short cycling. Found vent outlet clogged causing issue. Took pic advised customer

Near Norwood Dr, Ashtabula, OH 44004
Corey L.

Corey L.

WASHER KENMORE 110.8137512 "Customer complaint washer not spinning, confirmed found gearoil dripping from transmission, unit needs gearcase coupling and bearings, gearcase no longer available unable to repair"

Near Valley Villas Dr, Parma, OH 44130
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFC704FBS00 Installed new part unit op tested good. Customer had the unit shut down and pulled out. I did not have to move the machine I did recommend for the customer to wait 24 hours before putting food back into it

Near Pekin Rd, Novelty, OH 44072
Corina B.

Corina B.

DRYER WHIRLPOOL WED4815EW1 "CC that the unit will not turn on. Checked terminal block l1 to n 120 volts, l2 to n 0 volts, l1 to l2 120 volts. Checked the fuse, open. Replaced the fuse at breaker. Working as designed. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok."

Near Edgecliff Dr, Euclid, OH 44123
David R.

David R.

REFRIGERATOR MAYTAG MSS25C4MGZ00 "Cc of leveling gap in middle. Explained that it looks normal. Took off bottom kick plate, no leveling feet, only have rollers that move up of down. Can adjust door if need be. Slightly took door off top hinges. Explained bottom of door will not move side to side. Leveled unit out as much as possible. Nothing else can be done to unit. Do not want to move too much or gaps will be where gasket and cabinet meet. Op test ok."

Near W 130th St, Middleburg Heights, OH 44130
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 "CC that the unit shakes when spinning. Checked the suspension rods, good. Ran diag no codes. Checked the basket center. Started a rinse and spin with clothes, good. Advised cust to 1-2 tablespoons of he detergent and 6-8 bath towels. Optest ok."

Near S Lake Shore, Euclid, OH 44119
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced The filter unit tested good

Near Clare Ave, Maple Heights, OH 44137
Dan H.

Dan H.

N/A N/A DU1010XTXQ0 "Customer complaint that unit is not starting, confirmed, found clean light flashing 7 times indicating a problem in the heating system, ran test cycle, heater was on the whole cycle, unit needs new control; ordrng 1 W11202742 (cntrl-elec)"

Near E Overlook Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE104HPS0 "CC that the unit will not drain. found a black rubber hose attached to the drain hose, kinked under the sink. Straighten out the drain hose,started a cycle and unit drained. Unit is not screwed in, advised cust to secure to cabinets or the countertop and to replace the drain hose with the correct extension hose. Optest ok."

Near Russell Ave, Parma, OH 44134
Jason N.

Jason N.

DBL WALL OVEN MAYTAG MGT8720DS05 "Cc upper oven bake not working, lower oven temps inconsistent Found upper oven bake ignitor drawing 0a, good voltage at 122v. Replaced upper bake ignitor using truck stock, ran bake test to 350, op test good. Replaced lower oven door gasket using customer supplied pre Id part. Ran bake test on lower oven to 350. Took several minutes to ignite, checked amp draw on ignitor, drawing 2.8a. Ignitor is weak and may not be cycling properly. Replaced lower bake ignitor using truck stock. Ran bake test on lower oven to 350. Op test good.; used 2 12400035 (IGNITER) from stock"

Near Shannon Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDC10IXWH6 "CC that the unit is leaking. Cust install a gasket, had the gasket backwards. Reinstalled the gasket. Optest ok."

Near Waxberry Dr, Seven Hills, OH 44131
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4950HW1 Water valve was not needed the machine had offbalance code I cleared the code recalibrated machine unit tested

Near E 160th St, Cleveland, OH 44128
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KSC23C8EYW00 CC that the unit is not cooling ff 48* Fz 23. Checked the ff evap good frost pattern Fz partial frost pattern. Ff evap is non coated evap. Will need a new evap and compressor. The insulation to the ff evap is broken and falling apart will need a new insulation.

Near Beverly May Dr, Independence, OH 44131
David R.

David R.

RANGE WHIRLPOOL AGR5330BAW3 Cc of gasket. Gasket is ripped and coming off. Ordering gasket ; ordrng 2 WPW10535778 (gaskt-door)s

Near 5th Ave, Berea, OH 44017
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Customer complaint that drawer will not close, found zip tie holding water reservoir broken, remounted reservoir with new zip tie, op test good"

Near Forestgrove Rd, Willowick, OH 44095
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Cust showed pop, sent pic CC that the control will not go to 18. Advised cust the freezer is recommended for 0* and 37* for the ff. The -18 is Celsius. Optest ok"

Near Lynbrook Dr, Bedford, OH 44146
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM7 Cc of noise when opening Found middle section drain hose laying on left spring and when opening it it rubbed against it also found middle section of drain hose to missing hose clamp installed clamp from truck stock OP TEST OK ; used 1 WP3367052 (CLAMP ) from stock

Near Carriage Stone Dr, Chagrin Falls, OH 44022
Brian M.

Brian M.

RANGE WHIRLPOOL RBD275PDQ12 Cc of error Found error of f2e6 (cancel key drive line open) Followed tech sheet says to reboot unit and hit cancel if error comes back it needs keypad Within 40 sec error came back Needs key pad Parts are NLA

Near Rock Creek Dr, Aurora, OH 44202
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW0 Customer never received tub hub Installed gearcase tub hub and washplate Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock

Near Firethorn Drive, Aurora, OH 44202
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW0 Cc unit not agitating properly Found tub hub damaged Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB2616) from stock

Near Dunlap Dr, Streetsboro, OH 44241
Brian M.

Brian M.

RANGE WHIRLPOOL MER6600FW2 Cc broiler not working like it should Ran broil test broiler is functioning as design According to there owners manual it says to leave door propped open but the updated manual in service matters say to keep door closed Advised customer on the update And how to use oven OP TEST OK

Near Sunrise Dr, Kent, OH 44240
Jeff M.

Jeff M.

WASHER WHIRLPOOL NTW4516FW2 Lock failed installed locked unit tested good; used 1 W11307244 (DOOR LOCK) from stock

Near Lotus Dr, Cleveland, OH 44128
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cc of unit making noise Found noise coming from copper line vibrating on compressor Moved rubber grommet to proper location

Near Nicodemus Rd, Ravenna, OH 44266
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Replaced drain hose, zip tied and positioned to prevent reoccurrence"

Near Albert Ave, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR MAYTAG MFI2569VEM1 "Rp laced parts, tested. Good. Op test ok"

Near Butternut Dr, Amherst, OH 44001
Joe O.

Joe O.

WASHER WHIRLPOOL MHW6630HW0 Cc: leaking when unit has a medium size load in itRan test cycle could not locate leak. Pulled panel see water spots in rear of cabinet. Found hose has duct tape on it. And water marks running down inner wall under hose. Found shocks are making noise. Needs shocks and inner drain hose; ordrng 1 W11316671 (hose) and 4 W11316766 (SHOCK)s

Near Hidden Glen Dr, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed deli door. Unit still not working. Spoke with BJ. Needs led board, power supply board, control, and deli board. ; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"

Near Buckingham Pl, Painesville, OH 44077
Jason N.

Jason N.

DRYER MAYTAG MEDC465HW0 "Cc unit making thumping noiseCustomer stated just started recently. Confirmed thump. Pulled drum, found large fishing hook stuck in rear felt seal. Removed and op tested. Op test good, no abnormal sounds."

Near Hawkins Dr, Painesville, OH 44077
Corey L.

Corey L.

DISHWASHER AMANA ADB1100AWB5 "Replaced parts listed , op test good"

Near Fry Rd, Brook Park, OH 44142
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replace check valve whirlpool wanted me to replace if it doesn’t stop leaking then whirlpool said that is not the unit is the water line cause it has to much oxygen and cause it to leak and at this point there is nothing we can do what they can do is call the city water department if they can do anything for that issue also whirlpool gave me the wrong check valve part number but replace a check valve fitting I have on truck stock also wait it 15 minutes no leaks,opt test ok ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock"

Near Longbrook Dr, North Ridgeville, OH 44039
Brian M.

Brian M.

RANGE WHIRLPOOL WEG750H0HZ0 Cc unit was not making selections then it started to make them Ran diagnostics found several stored error of f6e0 UI communication error Replaced UI and control Ran test bake and test burners OP TEST OK

Near Bancroft St, Hiram, OH 44234
Gabriel P.

Gabriel P.

DRYER MAYTAG MED5630HC0 Control panel not lighting up when selecting don’t show any numbers call whirlpool tech line spoke to jk he had me checked for 12.40 v dc going to control panel pass he said replace control panel also he was unable to give me a file number cause there system are down ; ordrng 1 W11315727 (console)

Near Violet Ct, Avon, OH 44011
Brian M.

Brian M.

DRYER GE GFD45ESSM1WW Cc unit is not heating properly Found vent to be extremely long and not breathing and advised on possibly a vent fan or some other solution. OP TEST OK

Near E Washington St, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW1 Cc unit won’t start Found error code of f6e2 and f6e3 communication errors as well at f0e5 Got unit to do a partial auto test then it cuts out Needs UI and control replaced Customer wants to call warranty company

Near Peters Rd, Middlefield, OH 44062
Brian M.

Brian M.

DRYER WHIRLPOOL WED9400SW2 Cc unit is squeaking Found idler to be causing the noise Needs dryer repair kit Quoted price and customer wants to wait at this time.

Near Hayes Rd, Dorset, OH 44032
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Roller and screw missing. Needs screw. Reschedule at customer request. ; ordrng 1 67006692 (screw)

Near State Rd S, Ashtabula, OH 44004
Joe O.

Joe O.

DRYER MAYTAG MEDE500VW0 "Cc: turns on but will not startFound thermal fuse open. Needs thermal fuse. Installed thermal fuse. Found rollers warped. Needs dryer repair kit. Installed dryer repair kit. Op test ok ; used 1 4392067 (DRYER REPAIR KIT4783), and 1 WP3392519 (THERMAL FUSE1540) from stock"

Near Summerwood Dr, Painesville, OH 44077
Corey L.

Corey L.

DISHWASHER MAYTAG MDB7749SBM3 "Customer complaint dishes were still dry after wash, ran diagnostics found float switch open fault, cool water fault and low water, started the svc test cycle, unit had error at end of test again f6e4 float switch open, floats switch tests pass, started and stopped cycle several times to recreate issue without any luck, water temp was 108 in unit without running sink, unit needs new W10595568 control, quoted, customer does not want repair at this time too much money out into this unit; used 1 SHIPPING (shipping and handling) from stock"

Near Glencairn Rd, Shaker Heights, OH 44122
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 "Found hub strip again and I try to take hub out and screw got stripped there was alot of wax on head screw it may cause it to stripped will need to order new basket and screw plus hub and gearcase,ordering ; ordrng 1 W10528947 (drive hub kit) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 6 WP8533953 (screw)s, used 1 W11035751 (VMW GEARCASE) from stock"

Near Dewitt St, Lorain, OH 44055
David R.

David R.

DISHWASHER KITCHENAID KDPE234GPS0 "Cc not cleaning and burning smell. Found piece of food or something burned on and caked on to heater, scrapped off. Shorted heater. Pump motor will run, stop and hum and then run again. Ordering pump motor and heater ; ordrng 1 W10703867 (heater) and 1 W11085683 (pump&motor)"

Near Reeds Court Trail, Westlake, OH 44145
David R.

David R.

RANGE WHIRLPOOL WFG320M0BS3 Cc oven not working. Getting 120 from control. Ignitor not glowing. Ordering ignitor. ; ordrng 1 W11176454 (igntr-oven)

Near E 40th St, Lorain, OH 44055
Corina B.

Corina B.

RANGE KITCHENAID KOSE507ESS04 CC that the unit will not heat past 170* and will not do anything else. Ran diag stuck key. found the control is in Celsius. Changed the control to Fahrenheit. Turned oven to 350* waited 20 minutes took temp. 350*; ordrng 1 W11093248 (panl-cntrl) and 1 W11179310 (cntrl-elec)

Near Grenadier Ln, Brecksville, OH 44141
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB8969SDM1 "Order wrong seal re ordering gasket ,replaced heater ; ordrng 1 W10300924V (door seal)"

Near S Park Dr, Lorain, OH 44053
David R.

David R.

RANGE WHIRLPOOL WFG540H0ES0 "Replaced parts. When putting everything together the new spark module control GND is missing. Ordering module. ordrng 1 W10833885 (sensor) and 1 W11162730 (module-spk)"

Near Santina Way, Lorain, OH 44053
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KBFS25EVMS0 "Evaporator fan motor is getting loud. Needs replaced ; ordrng 1 W11024089 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

Near N Woodland Rd, Pepper Pike, OH 44124
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW3 "Installed control and gearcase. Unit still clicking in spin, actuator engages and disengages. Op test no good. Customer contacting WP.; saved tckt"

Near Grandridge Pointe Dr, Painesville, OH 44077
Jeff M.

Jeff M.

DRYER WHIRLPOOL LER8648PW0 "Heating element door switch is broken both parts need to be replaced; ordrng 1 279838 (element,heater) and 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling) from stock"

Near Elm Ave, Madison, OH 44057
Joe O.

Joe O.

RANGE KITCHENAID KODE500EBL02 Cc: error codes f1e0 and f2e1(keyboard stuck)customer states it has only happened while the unit was at higher temperatures. Entered diagnostics. Found error code f1e0(oven user interface failure). Checked connections. Needs uiParts shows it has a 5 year parts only warranty.; ordrng 1 W11087449 (console)

Near N Chillicothe Rd, Aurora, OH 44202
Joe O.

Joe O.

FREEZER UPRIGHT FRIGIDAIRE LFFH17F3QWC "Cc: not coolingFound temps at 40 degrees. Unit has no frost pattern. Found unit in a 18 inch vac. Checked all accessible connections could not locate a leak. Spoke with BJ went over all the lines and pressure readings. No leaks to be found. Unit has internal leak, unit not repairable.; saved tckt"

Near Sandy Lake Rd, Ravenna, OH 44266
Joe O.

Joe O.

DRYER MAYTAG MEDB855DC4 Cc: does not seem to be heating wellFound unit is receiving proper power. Ran test cycle. Found unit is cycling heat and has good air flow. Op test ok

Near Beechwood Rd, Ravenna, OH 44266
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF520PADM "Cc: noisy operation, panel inside is leaking, soap dispenserRan diagnostics test cycle. Lowe’s has no water hook could not test for leaking. Could not duplicate issues. Advised Lowe’s without water station we cannot test for leaking. they stated they are working in getting us what we need. At this moment unit seems to be working as designed. Op test ok"

Near OH-303, Streetsboro, OH 44241
Jeff M.

Jeff M.

WASHER KENMORE 11026002012 "Bearings failed needs a new gear case ; ordrng 1 W11035747 (gearcase), used 1 SHIPPING (shipping and handling) from stock"

Near Orchard Rd, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Installed water valve. unit had low water pressure. Pulled water filter. Op test ok

Near Sheerbrook Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

WASHER ROPER 1105072011 Installed new part unit op tested good ; used 1 SHIPPING (shipping and handling) from stock

Near N Ridge Rd, Perry, OH 44081
David R.

David R.

REFRIGERATOR AMANA AFI2538AES0 "Replaced part. Customer also wanted door chiller and plastic glass ordered. Sending out and customer is able to put together themselves.; ordrng 1 W11266639 (chiller) and 1 WP67006312 (door- chil), used 1 SHIPPING (shipping and handling) from stock"

Near Crocker Landing, Columbia Station, OH 44028
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED49STBW1 Installed new part unit op tested good

Near Mentor Ave, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT351SFYW00 "Unit is not cooling the freezer is 40° there’s no frost pattern on the evaporator there’s hardly any heat transfer to the condenser compressor is running the unit needs a new evaporator estimate only; ordrng 1 WPW10314205 (evaporator), used 1 SHIPPING (shipping and handling) from stock"

Near Woodmere Dr, Willowick, OH 44095
Arthur V.

Arthur V.

WASHER WHIRLPOOL MHW5500FW1 Found control was in lock out mode causing issue. Customer inadvertently pressed control lock and was unaware of how to fix. Advised customer how to lock and unlock control. Unit op test good

Near Gibbs Rd, Andover, OH 44003
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KBLS36FKX01 Found hinge assy for fresh food door faulty (see pics). Part are nla. Unit is a built in 18 years old. Part numbers needed are 1-2003985. And 1-2003982. Advised customer door gasket in good condition and does not need replaced. Lubricated hinge assy with silicone lube. Door does open and close but you have to close firmly as door will not close by just pushing door like before hinge broke. ; saved tckt

Near Augusta Ln, Painesville, OH 44077
Jason N.

Jason N.

DRYER MAYTAG DE9800 Installed drum belt. Op test good.

Near Ranchland Dr, Mayfield Heights, OH 44124
Dan H.

Dan H.

GAS SLIDE-IN WHIRLPOOL GW395LEPQ02 "Installed new gas valve, op test good"

Near Rivers Edge Dr E, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR KITCHENAID n/a "Cc unit ice maker not workingCouldn’t locate Ms tag anywhere on unit, talked to BJ, still no location. Customer does not know either. Ran manual ice maker harvest, ice maker did not fill with water, found ice fill tube frozen up. Steamed clear, reran test, indexed and filled with water. Op test good."

Near Fox Glen Rd, Moreland Hills, OH 44022
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Installed new control, op test good"

Near Sherwood Trail, Brecksville, OH 44141
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW2 "Installed gearcase, wash plate, and hub. Unit still making noise. Checked all my bolts. Everything is tight. When basket was out could not see anything that could be rubbing. Spoke with BJ. Advised him of all work done. Only parts that could be causing it at this point are the motor or tub. Needs motor and basket; ordrng 1 W10752719 (basket) and 1 W11283592 (motor-drve)"

Near W Craig Dr, Chagrin Falls, OH 44023
Jason N.

Jason N.

WASHER KENMORE 110.295228 "Cc unit not draining leaving inches of water in tub at endFilled tub with water, then switches to spin and drain. Unit drained water normally. Ran load w/clothing load, let fill and and wash, then ran spin and drain. Found tub next to unit where drain hose is located filling up and covering drain hose. Advised customer this is the reason for the water left in tub. Unit op test good."

Near Mill Creek Ln, Moreland Hills, OH 44022
Jeff M.

Jeff M.

OTR MICROWAVE KITCHENAID KMLS311HSS5 Installed new part unit op tested good

Near Crestland Rd, Cleveland, OH 44119
Arthur V.

Arthur V.

DRYER WHIRLPOOL WED4815EW Found loose connection at motor causing issue. (Harness not properly seated. Secured. Op test good

Near Euclid Ave, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MRT118FFFH04 Temperature in the freezer was 20° temperature in the fridge was 40° I bumped up the control to high one click past recommended. There’s a good frost pattern the compressor is working good heat transfer. It has the updated control board in it. I bumped it to high and let her know try this for a few days. should test good.

Near Evangeline Rd, Cleveland, OH 44110
Jeff M.

Jeff M.

WASHER AMANA NTW4605EW0 Customer stated in the unit was not working. I was not able to duplicate an issue the machine spun locked washed filled unit tested good; used 1 SENIORDISCOUNT (senior discount) from stock

Near E 113th St, Cleveland, OH 44105
Jeff M.

Jeff M.

WASHER WHIRLPOOL MHW5500FW1 "Dryers is on top of the washer this can be done with one person plenty of room. The unit has a long fill no Fill errors this is the second time a technician has found this code. I ran a cycle and operated correctly needs a control board and sensor.; ordrng 1 W11201286 (cntrl-elec) and 1 WPW10448876 (switch-wl), used 1 SHIPPING (shipping and handling) from stock"

Near Som Center Rd, Solon, OH 44139
Joe O.

Joe O.

RANGE WHIRLPOOL MEW9627FZ02 Installed control. Temp calibration is set at 0 for both ovens. Ran test bake on both ovens to 400 degrees. Tested temps throughout the preheat. Unit stayed right around temp displayed. Lower oven is roughly 7 degrees off and upper oven is roughly 3 degrees off. Customer is ok with that. Op test ok

Near Marydale Dr, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

RANGE KITCHENAID KFED500ESS02 The oven is consistent I preheated the oven with a pan inside to 350 after 10 minutes after the pre-heat sound there is a consistent temperature of 350°. Customer is using the oven at a commercial baking lvl. I did explain to him that this was set up for residential purposes only. What I mean by that in both upper and lower oven he’s baking three different cakes at the same time six cakes in six different pans. The controls this unit is set up with and being a residential oven it is designed to cook one thing at a time in the dead center of the oven not multiple items at once. Unit is functioning as designed

Near Centuryway Rd, Maple Heights, OH 44137
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL KDFE104DWH2 Replaced control and complete wire harness. Op test good ; used 1 SHIPPING (shipping and handling) from stock

Near Inland Shores Dr, Mentor, OH 44060
Jason N.

Jason N.

WASHER WHIRLPOOL WFW75HEFW0 "Cc unit giving codes when in cycle and now not filling with waterRan diagnostics, found codes f8e1 for no water entering or water level sensor not tripped, f3e1 for water level system error, f0e1 for load detected while in clean water cycle. Ran auto test, water fill on both hot and cold good, code f3e1 came up while in c06. Replaced water level switch using customer supplied pre Id part. Reran test. No codes, all functions passed."

Near Crystal Ct, Streetsboro, OH 44241
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL GX5SHDXVB00 "Customer complaint things freezing and thawing in freezer. Found compressor not starting going off on overload. Needs start device. Replaced start device compressor started to run. ; used 1 8201786 (STARTER), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Wild Flower Way, Mentor, OH 44060
Jason N.

Jason N.

WASHER MAYTAG MHW6630HC0 "Cc unit still coding f8e1 Customer states still getting a code popping up after last service to replace the valves. Ran diagnostics, no codes stored, ran auto test, all functions passed. Pulled top cover, inspected valves, found connector for hot valve not fully seated into valve. Ran another auto test and then a quick wash, unit is working as designed. Retrieved control for return."

Near Mids Ct, Streetsboro, OH 44241
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint dishwasher leaving dishes on top shelf still greasy, no errors, four cup test showed little water getting to top shelf, found a few holes on spray arm with debris, ordering upper spray arm, customer stated he has been poking the holes with a tooth pick since he has seen things in the holes, customer able to install part * no return visit needed; ordrng 1 WPW10317197 (upper spray arm)"

Near Ridgewood Ave, Lakewood, OH 44107
Jason N.

Jason N.

MICROWAVE WHIRLPOOL WMH32519FT1 "Cc. Unit door switches problemsCustomer stated she was cleaning around door and accidentally pushed in the door switch interlocks, but even before that she was having problems with operation. Advised to replace door switches at this point. Replaced door interlock switches using truck stock. Ran op test, op test good.; used 1 W11244490 (INTERLOCK SW KIT) from stock"

Near Peck Rd, Ravenna, OH 44266
Joe O.

Joe O.

DISHWASHER MAYTAG MDB4949SDM2 Installed sump assembly. Ran test cycle. Placed water mat. Op test ok

Near Pekin Rd, Newbury Township, OH 44065
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW3505FW1 Replace tub assembly and rotor with technician Corina

Near Terra Ln, Amherst, OH 44001
Jason N.

Jason N.

WASHER MAYTAG MVWB865GW0 "Cc unit making loud humming or whirling noiseCustomer stated it happens when in a spin. Ran auto cycle, when drain pump came on and drained the tub, that is what customer said he was hearing. Advised him that is a normal sound for the unit to make when drain pump activates and continues to run. Op test good."

Near Keith's Close, Streetsboro, OH 44241
Jason N.

Jason N.

DRYER WHIRLPOOL MEDC465HW0 "Installed start button, op test good."

Near Holborn Rd, Streetsboro, OH 44241
Dan H.

Dan H.

WASHER WHIRLPOOL WFW5620HW0 "Customer complaint that unit is not starting and no water enters unit, confirmed, unit flashes f6e3( miscommunication between appliance control unit and motor control unit), unit needs new control ; ordrng 1 W11322903 (cntrl-elec)"

Near W Long Ridge Dr, Seven Hills, OH 44131
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Customer complaint that door gasket is loose and of peeling on user interface , peeled protective plastic off of user interface, and reset door gasket, op test good"

Near Rustic Dr, North Royalton, OH 44133
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Replaced part, tested. No gaps, op test ok"

Near Cinnamon Blvd, North Royalton, OH 44133
Dan H.

Dan H.

RANGE GE JB650EF1ES "Customer service that element is stuck on high , confirmed, unit needs new infinite switch ; ordrng 1 WB24T10029 (inf sw control 1500w), used 1 SHIPPING (shipping and handling) from stock"

Near Mural Dr, Seven Hills, OH 44131
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 "Customer complaint that door is not sealing, doors are sealing, leveled unit, unit is operating as designed"

Near Valley Pkwy, North Royalton, OH 44133
Dan H.

Dan H.

WASHER MAYTAG MVWB765FC3 "Customer complaint of clicking noise, called whirlpool techline spoke to Robert, I suggested that I think it’s the control not pulling slider completely, whirlpool techline agreed, unit needs new control; ordrng 1 W11195970 (cntrl-elec)"

Near Spring Rd, Cleveland, OH 44109
Dan H.

Dan H.

RANGE WHIRLPOOL KSEB900ESS3 "Installed new hinges and convection fan, op test good"

Near Quail Run Dr, Broadview Heights, OH 44147
Dan H.

Dan H.

DRYER MAYTAG MEDB835DW4 "Installed new blower wheel, op test good"

Near Greenbriar Dr, Parma Heights, OH 44130
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint fridge not cooling well, seems like when the fridge is not used for several days it will keep cold but does not stay cold, temps were 1 frz and 50 in ff, found damper failed and stuck closed, ordering damper control; ordrng 1 WPW10594330 (control)"

Near St Charles Ave, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR GE GSHS3KGZBCSS "Customer complaint freezer not cooling ff seems ok, temps were 45 ff and 40 frz, found evap fan not running, spun by hand to see if obstructed and fan kicked on, was very loud when cycling off then on fan would not restart on its own, unit needs evap fan; ordrng 1 WR60X10307 (mtr dc evap fan asm ), used 1 SHIPPING (shipping and handling) from stock"

Near Arthur Ave, Lakewood, OH 44107
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDS01FLSS0 "Customer complaint that unit is not working, confirmed, found thermal fuse wire had come loose , no damage, reinstalled, op test good"

Near Shakercrest Blvd, Beachwood, OH 44122
David R.

David R.

WASHER MAYTAG MVWX655DW0 "Cc of not agitate/spin and grinding noise. Found washplate is loose, took off and put into manual mode spin and agitate. Worked fine without it on. Washplate bushings are completely stripped. Tightened down as much as possible for it to work as of now. Ran automatic test mode everything test good. Gave customer estimate, do not order part; ordrng 1 W10902814 (washplate), used 1 SHIPPING (shipping and handling) from stock"

Near Oxford Park Ln, Olmsted Township, OH 44138
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC704FPS03 "CC that the unit is not cooling. Called t/l Mark checked pressure low side 11 psi high side 5 psi. Definitely a leak advised to use nitrogen with gas bubbles or a gas detector to determine where the leak is at. Did advise t/l we do not do any of these steps. Called BJ about this had me get soap to do a bubble test. Found a leak on the compressor to the condenser. Replaced the connection. Recovered refrigerant, replaced a fitting, pulled 28”vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"

Near Pearl Rd, Strongsville, OH 44136
David R.

David R.

RANGE WHIRLPOOL WFE770H0FZ2 "Cc oven not working, said she saw sparks flying. Took unit from wall, wall cord burned and main harness, cover burned. Sparks blew through cover and put a burnt spot on customers wall, (took pictures). Ordering control, harness, cover. Will also need electric stove power cord, cannot find part number; ordrng 1 W11134661 (harns-wire) and 1 W11308431 (cntrl-elec) and 1 WPW10326122 (cover-blck)"

Near Timber Ln, Middleburg Heights, OH 44130
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG505M0BS3 "Replace burner assembly,still not sparking one of switch harness open also ordering spark module ; ordrng 1 W10836473 (harns-wire) and 1 WPW10110523 (module-spk)"

Near Middle Ridge Rd, Amherst, OH 44001
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE505W0HS1 Harness burn and snap ordering harness main do not have extra wire on truck stock ; ordrng 1 W11416047 (HARNESS )

Near Deerfield Dr, Avon, OH 44011
David R.

David R.

DRYER GE DRSR483EG6WW "Cc of knobs broken and timer not advancing. Timer will not advance, tried turning it but will only turn to the left when done manually. Gave estimate for timer and knobs,do not order parts ; ordrng 1 WE04X20416 (timer) and 4 WH01X10462 (laundry knob - gray)s, used 1 SHIPPING (shipping and handling) from stock"

Near Eldorado Trail, Strongsville, OH 44136
Corina B.

Corina B.

DRYER MAYTAG MEDC465HW0 "CC that the unit is not heating. Started a time dry cycled on high heat at 250*, medium 200*, low 165*. Air fluff good. Working as designed. Optest ok."

Near Pearl Rd, Strongsville, OH 44136
Corey L.

Corey L.

WASHER MAYTAG MVWB850YG0 "Customer complaint washer sound like an airplane when spinning and has been getting louder, confirmed noise is in bearings, quoted to replace, customer does not want repair at this time; used 1 SHIPPING (shipping and handling), and 1 W10435302 (BEARING 105.51) from stock"

Near Dalebrook Ave, Brook Park, OH 44142
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF757SDEH00 "Installed ui and main board W10807388 came in one box, op test good did not need emitter or receiver, took unused parts for return"

Near Wendy Dr, Parma, OH 44130
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW5100DC0 "Found no ripped no structure or torn on bellow but notice door not closing correctly it seens you have to raise door up to close it when opening door it drops call senior technician bj on FaceTime he agree to replace the hinges,ordering ; ordrng 2 WPW10208398 (cap)s and 1 WPW10208415 (door hinge) and 1 WPW10208415 (door hinge)"

Near Holdens Arbor Run, Westlake, OH 44145
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE LGHB2867PFGA CC that there is no ice in either ice maker. Found the connector to the bottom ice maker not plugged in. The condenser fan is not running. Ran ice maker test 23* in ice box. Checked power at the control 23 volts. Will need a new control and condenser fan. ; ordrng 1 242018301 (motor-condenser fa) and 1 5304502768 (board-main power)

Near Champions Ct, Avon Lake, OH 44012
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FRT18L4JWK Found spoiled food see pics ) causing issue. Fridge needs cleaned.

Near Lake Rd E, Geneva, OH 44041
Jason N.

Jason N.

REFRIGERATOR MAYTAG MSD2654GRW "Cc unit freezing foodCustomer stated food is freezing on top shelf, she moved everything lower. Checked damper, found damper door and styrofoam housing falling apart. Will no longer seal up correctly. Damper parts are Nla for this unit."

Near Ironwood Cir, Aurora, OH 44202
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW0 Replaced the control and the shifter. Ran calibration. Brought core back for return. Started a rinse and spin. Optest ok.

Near Country Club Dr, Avon Lake, OH 44012
Dan H.

Dan H.

RANGE WHIRLPOOL JJW2727DS00 "Installed new user interface , op test good"

Near Shakercrest Blvd, Beachwood, OH 44122
Corey L.

Corey L.

DISHWASHER KITCHENAID KDFE104HBL0 "Customer complaint the chip on the top right corner isn’t bad but wants the “America” sticker removed, new panel sent also has sticker, new panel was damaged as if something had fallen onto part and bent, removed sticker of unit sending customer black touch up paint, customer wants to apply paint *no need for return visit; ordrng 1 72032 (touchup)"

Near River Run Ln, North Royalton, OH 44133
Corina B.

Corina B.

WASHER WHIRLPOOL WFW5620HW0 "CC that 123 end flash and keep running. Found the 123 end flash. Will need a main control and ui. Unit is on a platform that will need to drop the washer, to replace the main control; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)"

Near Struhar Dr, Rocky River, OH 44116
Gabriel P.

Gabriel P.

REFRIGERATOR GE GSS20GEWPCC Customer over stacking food covering ventilation on refrigerator advise customer not to stock it that high also temp setting was set on to cold correct issue for them also temp on freezer was-1 and fresh food section 33

Near Tanglewood Ct, Avon Lake, OH 44012
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced part, tested, op test ok"

Near Collier Dr, Strongsville, OH 44149
Arthur V.

Arthur V.

WASHER MAYTAG MVWB835DW3 Drain 6ft10 inches from base Really ling run with a additional “rubber hose “ added on see pics Replaced drain pump with truck stock part. (Very noisey). Op test good Getting a f9e2 error (pump drive error) cleared code. Tested good ; used 1 W10876600 (PUMP-WATER) from stock

Near Ninevah Rd, Ashtabula, OH 44004
Jeff M.

Jeff M.

WALL OVEN WHIRLPOOL WOD51ES4EW01 The unit had condensation streaks on the inside of the door from the self clean. I explain to the customer that’s perfectly normal and it will never affect the functionality of the unit.

Near S Woodland Rd, Pepper Pike, OH 44124
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE505W0HS1 Replace control that technician order and the light still haven’t come off calling whirlpool tech line spoke to andrew he said system are down that he can’t give me a file number also he help-me-diagnose found right-front switch bad ordering; ordrng 1 WP3149400 (switch-inf)

Near Lee Ave, North Ridgeville, OH 44039
Corina B.

Corina B.

WASHER WHIRLPOOL WTW8800YW0 "CC that the unit will not unlock. Ran diag F83 Lid Unlock Failure, checked lid lock failed. When running the CO test there was water pouring out of the beach dispenser. Found a hole in the hose. Will need a new lock and water dispenser."

Near Prospect Ave, Rocky River, OH 44116
Corey L.

Corey L.

WASHER MAYTAG MHW6630HW0 "Added deflector to air port, op test good"

Near Cecelia Dr, Parma, OH 44134
Corey L.

Corey L.

DRYER MAYTAG MEDB765FW0 "Customer complaint dryer sheets getting caught, confirmed dryer sheets are pinched between lint screen cover and lip on front panel, found using leaning forward pushing items toward the front, leveled unit, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"

Near Arms Ave, Euclid, OH 44123
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "CC that the unit quit cooling for two days then started cooling. Ran diag no codes. Checked evap good frost pattern. Fans are running, compressor is good. Will need a main control and ui."

Near Tarlton Ave, Cleveland, OH 44109
David R.

David R.

DISHWASHER FRIGIDAIRE FFBD2407LS1C "Replaced part, tested, no leaks. Op test ok"

Near Village Ln, Olmsted Falls, OH 44138
Brian M.

Brian M.

WASHER MAYTAG MLE2000AYW Installed timer ran test cycle OP TEST No good unit still doing same thing Called and spoke to whirlpool Techline they had me check over a few things Ohmed out push to start button start button was open Needs start button but it’s NLA Also he stated that there still can be an issue with the motor control board.

Near Kirtland Chardon Rd, Chardon, OH 44024
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF507HPS00 "CC that the flap does not shut all the time, the freezer light does not work and there is a scratch on the right hand door. Found the left hand side when opening up the mullion strip does not open all the way. The freezer light door switch is good. Will need a new light. Replaced the light in the freezer from t/s. Raised the door. Advised cust the scratches on the door is past the 30 day cosmetic. Optest ok. ; used 1 W11205083 (MODULE) from stock"

Near Jaycox Rd, Avon, OH 44011
Corina B.

Corina B.

RANGE WHIRLPOOL WFE550S0HZ1 "Replaced the hinges, receivers and trim. Heated oven. Optest ok."

Near Bassett Rd, Bay Village, OH 44140
David R.

David R.

WASHER MAYTAG MVWC565FW0 "Replaced part, control not needed. Ran service test, good. Op test ok"

Near N Abbe Rd, Elyria, OH 44035
David R.

David R.

WASHER MAYTAG MVWB850YW0 "Cc of leaking. Water is filling up and leaking from bleach dispenser, found service pointer for replacing with new updated dispenser. Also advised for new tub ring. Do not order parts.; ordrng 1 WPW10187307 (dispenser) and 1 WPW10362224 (ring-tub ), used 1 SHIPPING (shipping and handling) from stock"

Near Whitman Blvd, Elyria, OH 44035
Corina B.

Corina B.

BEVERAGE CENTER WHIRLPOOL KBCS24RSSS01 Replaced the thermostat. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

Near Russell Rd, Bay Village, OH 44140
David R.

David R.

DRYER MAYTAG MGDC465HW0 "Replaced parts, tested. Op test ok"

Near Reserve Way At Saint Andrews, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFT2976AEM03 "Cc of noise and frost build up Found freezer evap completely frosted over Had to defrost to access wiring and bimetal Ohmed bimetal found to be within spec but not getting power from control Ran defrost test and found bimetal not receiving power Needs control ; ordrng 1 WPW10589837 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Messenger Rd, Chagrin Falls, OH 44023
David R.

David R.

DRYER MAYTAG MEDX655DW1 "Cc not heating/long dry time. Put unit on timed dry high heat, heat is cycling up to 210* from back of unit. Put vent back on, went outside, no airflow coming from vent. Cannot reach to clean, it is under porch. Customer will need to clean and everything will work correctly. Unit is good. Op test ok"

Near Warren Rd, Lakewood, OH 44107
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL MRT118FFFZ01 Replaced the main control. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

Near Quail St, Cleveland, OH 44107
David R.

David R.

DISHWASHER KITCHENAID KUDS24SEBL5 "Cc leaking from left side. Ran unit with no pod, 10 mins. No leak. Ran with pod for half an hour, no leak. Checked gasket and seal, good. Looks like a lot of suds leftover. Advised to run wash with vinegar to get remaining suds out. Also advised that new gasket is stiff, will need to push door firmly close. Could not duplicate, op test ok.***

Near Tudor Cir, North Royalton, OH 44133
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS331SDHW00 "CC that the unit is not turning off and there is a lot of frost on the evap. Ran diag found the thermistor open. Will need a new thermistor, main control and ui. ; ordrng 1 W11196400 (cntrl-elec) and 1 W11214887 (cntrl-elec) and 1 W11405276 (WIRE HARNESS )"

Near Huntmere Dr, Bay Village, OH 44140
Corina B.

Corina B.

RANGE KENMORE 790.926813 "CC that when using the left front burner there was a loud pop noise. Found the switch. Found the wires on the switch are burned. Will need a new switch. Cust can install part ; ordrng 1 316238201 (switch), used 1 SHIPPING (shipping and handling) from stock"

Near Kenwood Ave, Rocky River, OH 44116
Corina B.

Corina B.

WASHER WHIRLPOOL WET3300XQ1 Replaced the lid switch. Optest ok; used 1 SHIPPING (shipping and handling) from stock

Near Detroit Ave, Cleveland, OH 44113
David R.

David R.

WASHER MAYTAG MVWB765FW3 "Cc still leaking, customer said they cannot tell where it’s leaking from. Customer said load wasn’t even halfway up of washer. No error codes, ran service mode, good. Ran bedding on deep fill for 15 mins, no signs of water or any water residue. Put a load of clothes in on Rapid Wash, went 20 mins without leaking and then started leaking from the back right corner. Cannot pin point exactly where it is coming from, but leaks like either dispenser or drain pump or hose. ; ordrng 1 W10802689 (hose) and 1 W10876600 (drain pump) and 1 W11035296 (hose) and 1 W11172234 (housing)"

Near Coral Gables Dr, Parma, OH 44134
Jason N.

Jason N.

FREEZER UPRIGHT WHIRLPOOL WZF79R20DW03 Cc unit door gasket coming offReplaced gasket using customer supplied pre Id part. Checked for proper seal. Op test good.

Near Alpine Dr, Kirtland, OH 44094
Corey L.

Corey L.

RANGE WHIRLPOOL WOD77EC0HS01 "Installed controls using pointer W11189173 directions, op test good"

Near Cheryl Ann Dr, Seven Hills, OH 44131
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFC704FBS00 needs a control board and a evaporator cover; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (CONTROL )

Near Pekin Rd, Novelty, OH 44072
Jeff M.

Jeff M.

WASHER KENMORE 110.2110201 "Drain pump has failed it’s not pumping water estimate only; ordrng 1 WPW10276397 (drain pump assy), used 1 SHIPPING (shipping and handling) from stock"

Near Beechwood Dr, Kirtland, OH 44094
Arthur V.

Arthur V.

WASHER MAYTAG MVWC465HW2 Customer returned unit with the complaint unit making a grinding noise in wash. Inspected gearcase nothing rubbing. Ran diagnostics no errors. Put into manual service mode and tested in agitate and spin. No unusual noises. Unit tests good.

Near Mentor Ave, Mentor, OH 44060
Corey L.

Corey L.

RANGE WHIRLPOOL WEGA25H0HZ0 "Customer complaint front right burner not lighting, confirmed, spk igntr failed, ordering ignitor ; ordrng 1 W11084034 (igntr-surf)"

Near Wake Robin Dr, Parma, OH 44130
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW3 Do you know how to lock rotor code. The machine drains fine does not need a drain pump I try to explain to the customer that runs everything on delicate will not allow it probably she’s washing cotton’s in a cycle that is designed for silks. During my diagnostics the rotor did lock up and it would not spin.; ordrng 1 W11195971 (stator)

Near Marshfield Rd, Mayfield Heights, OH 44124
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE304GPS0 Cc: insulation coming out of the bottom of the dishwasherFound insulation hanging out of the bottom. Pulled door panel. Adjusted insulation. Op test ok

Near Beechers Brook Rd, Mayfield, OH 44143
Jason N.

Jason N.

WASHER MAYTAG MHW5500FC1 "Cc unit codes f3e1 and stuck in cycle Found unit in drain mode. Canceled, checked pressure hose, clear. Ran auto test, drain very slow. Pulled drain basket, found clogged with debris. Cleared and retested. Op test good. Replaced bellow using customer supplied part. Ran auto test to check for leaks. Op test good."

Near Stockwood Dr, Solon, OH 44139
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint water leaking from drain hose, confirmed found leak at drain hose, a pinhole formed from rubbing on brick wall over the years of draining when the hose jumps, ordering drain hose; ordrng 1 W11244231 (hose)"

Near Albert Ave, North Ridgeville, OH 44039
Jeff M.

Jeff M.

DRYER MAYTAG MEDB700BW0 The unit has a F4 E3 restricted airflow code. The venting is extremely long probably in excess of 50 feet with multiple 90° angles. Machine produces heat unit tested good customer states they had a person out to clean the vent.

Near Windrush Ln, Beachwood, OH 44122
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRFC704FSS01 Found wires from fill tube heater broken. Needs fill tube heater and ice maker ; ordrng 1 W11115534 (icemaker) and 1 W11366500 (TUBE WATER)

Near Baker Ave, Mentor, OH 44060
Jason N.

Jason N.

RANGE WHIRLPOOL WFG320M0BB0 "Cc unit oven not workingCustomer stated it’s takes too long to heat upRan bake test, checked amp draw on ignitor, only drawing 2.8a. Ignitor is weak. Replaced using truck stock. Ran bake test to 350. Op test good.; used 1 12400035 (IGNITER) from stock"

Near Forbes Rd, Bedford, OH 44146
Jeff M.

Jeff M.

MICROWAVE WHIRLPOOL WMH78019HZ0 The unit works I was not able to duplicate the issue.

Near Glengary Ln, Pepper Pike, OH 44124
Joe O.

Joe O.

DISHWASHER MAYTAG MDB7809AWM2 Installed sump assembly. Ran diagnostics test cycle. placed water mat. Op test ok

Near Lowell Dr, Highland Heights, OH 44143
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4850HW1 Part was not needed the drain hose was laying on the floor I have the part with me

Near E 175th St, Cleveland, OH 44128
Jason N.

Jason N.

RANGE HOT POINT RGB745WEH5WW "Cc unit oven not workingConfirmed no ignition, no amp draw, voltage to ignitor good at 119v. Unit needs bake ignitor. Replaced using obsolete truck stock (4342528). Ran bake test to 350, op test good."

Near Logan St, Bedford, OH 44146
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Cc: chime, not making enough iceFound ice maker error code e5(timed ice maker). No stored unit error codes. Found temps in freezer at 10 degrees and ff section at 40 degrees. Found ice maker fan is functioning. Found freezer evap has ice build up across the top of the evap. Compressor is making noise. Found service pointer (W10666205C). Needs ff evap assembly, drier and compressor ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"

Near Sandhurst Dr, Highland Heights, OH 44143
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4955HW1 Cc impeller fell offReplaced impeller plate and screw with customer supplied pre Id part. Op test good.

Near Lamson Ave, Bedford, OH 44146
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW7500GC2 The lid is broken the bracket that holds down the split needs a new lid ; ordrng 1 W11130236 (lid)

Near Greenvale Rd, Cleveland, OH 44121
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW2 "When arrive found unit in flood mode wait 8 minutes till stop,ran diagnostics no error code found but found drain hose with mesh net on end. Clog with lint not allowing to breathe and not having have a air gap when put it on drain notice it wasn’t letting lots of water come out correct issue,opt test ok also explain customer"

Near W 11th St, Lorain, OH 44052
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 The trim piece for the display in the door. the diameter of the hole is so small a standard size tool cannot fit inside of it. the screw cannot be removed and most of the dispenser has to be ordered. I took pics ; ordrng 1 W10819058 (shield) and 1 W10853387 (pad) and 1 WPW10402180 (trim)

Near Edgewood Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4815EW0 Bearings initial the gear case are bad. Needs replaced ; ordrng 1 W11255272 (gearcase)

Near Willowick Dr, Eastlake, OH 44095
Corey L.

Corey L.

DRYER WHIRLPOOL MEDX655DW1 "Customer complaint dryer is squeaking loudly, confirmed squeal could be heard turning drum by hand, rollers failed, replaced rollers and pulley with dryer kit sent, op test good"

Near Sandelwood Ave, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW0 "Found rollers bearings defective replace dryer kit from truck stock,opt test ok ; used 1 4392065 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Candlewood Dr, Avon, OH 44011
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW8620HC2 Call tech line spoke to sterling,he said if test mode goes through to replace acu call bj help me go deaper in diagnostics told me order acu and latch ; ordrng 1 W11316250 (latch) and 1 W11352122 (ACU )

Near Bascule Dr, Lorain, OH 44052
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL M1TXEGMYW01 "Cc unit freezer leaking into fridge Found evap drain clogged and overflowing into freezer. Defrosted drain and cleared ice. Pulled drain tube valve, found to be full of gunk and fuzz, not allowing water to drain correctly. Cleaned out, reattached. Ran water through drain hole, good flow. Op test good."

Near Maplewood Ave, Maple Heights, OH 44137
Joe O.

Joe O.

RANGE KITCHENAID KDRS467VSS04 Cc: will not allow temp to be selectedFound when you select the 3rd digit for the temp the unit will beep and not allow the selection. Realized unit was in Celsius. Switch back to ferinheight. Started a bake at 350 degrees. Op test ok

Near Southwoods Ln, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint of gap in freezer section door gasket, adjusted door gasket, op test good"

Near Silsby Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

WASHER MAYTAG MHW6630HC0 Installed control and pressure switch. Ran quick test. Ran quick cycle. Op test ok

Near Cannon Rd, Solon, OH 44139
Joe O.

Joe O.

COMPACTOR WHIRLPOOL GC900QPPB6 Cc: noise when going upfound when unit gets to the up position it continues to try and go up. Needs on/off switch and limit switchWhirlpool put the model number in the serial and model number locations ; ordrng 1 WP777811 (switch-dir) and 1 WP9871824 (switch-off)

Near Munn Rd, Chagrin Falls, OH 44023
Dan H.

Dan H.

WASHER MAYTAG MVWC565FW1 "Customer complaint that unit is not washing, unit unplugged, customer plugged unit in, drain pump started canceled previous cycle, ran diagnostics found f8e1(long/no fill), f0e5(off balance), and f0e2(over suds) error codes, found drain hose laying on floor, corrected, started normal wash cycle, unit filled and began agitating, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

Near Fortune Ave, Cleveland, OH 44111
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Customer complaint that unit is leaking, started normal wash cycle, unit did not leak, unable to duplicate the problem , unit is operating as designed"

Near Stratford Ave, Rocky River, OH 44116
Dan H.

Dan H.

RANGE WHIRLPOOL WGE745C0FS01 "Customer complaint that coating in oven cavity is peeling off, confirmed, took pics, this is not a replaceable part, called whirlpool techline spoke to mark, unit is not repairable,

Near W 220th St, Fairview Park, OH 44126

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