We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/20/2021
"Cc that the unit is not making ice all the time is too slow and it started making a noise. Confirmed found evap full with frost, and bimetal open. Will need to be replaced. Removing the tab the plastic I the slider broke. , will order no charge to cust on that part.; ordrng 1 W11032800 (Evap harness) and 1 W10625068 (Bracket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF1A
Near Willoughby, OH 44094
Brian M
Job Details: 12/20/2021
Uninstalled unit Replaced control (located at the backside lower portion of unit) Ran test cycle Advised to watch
We serviced a
KENMORE WASHER
Model 11024922200
Near Chesterland, OH 44026
Brian M
Job Details: 12/20/2021
Cc unit will not spinFound coupler broken Replaced using back stock ; used 1 285753A (Motor coupling) from stock
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFA
Near Painesville, OH 44077
Jason N
Job Details: 12/20/2021
"Cc unit valve not movingFound LF burner valve seized, will need replaced. ; ordrng 1 5304506549 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cleveland, OH 44128
Marie V
Job Details: 12/20/2021
"Replaced control and then replaced UI, the new UI was not good, the numbers werent lighting all the way. Told cust to monitor unit but that the power comes from Control board. Op test ok. Tested dispenser worked, ice maker fan started working. Brought cores for return"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Avon Lake, OH 44012
Angel
Job Details: 12/20/2021
Cc that knobs were broken or bent. Confirmed there were 2 knobs broken and the valve stems bent. Replaced the whole manifold assembly and knobs tested unit. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mentor, OH 44060
Jason N
Job Details: 12/20/2021
"Cc unit not spinning out clothesRan diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Customer stated it would get stuck on wash and then he would try to turn it to spin and it wouldnt spin. Ran load test with towels on normal cycle. Unit sensed, filled with water and advanced to wash cycle. Canceled cycle and switched to drain and spin. Unit spinning soothing out properly. Could not find any issues with unit at this time, unit is working as designed."
We serviced a
KENMORE DRYER
Model 11076408150
Near Mentor, OH 44060
Jason N
Job Details: 12/20/2021
"Installed motor. Op test no good. Unit will not turn on. Pulled unit apart and tested all components. All checked good. Traced power through unit, found 0v to motor L1 contact. Traced back through, found door switch wire broken, looks to have been rubbing on drum. Repaired wiring. Ran op test, good tumble and heat. Op test good.; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Chardon, OH 44024
Joe O
Job Details: 12/20/2021
"Cc: not coolingTurned cooling on. Found compressor not running. Inverter receiving proper power. Hooked up compressor tester. Compressor running. Needs inverter box; ordrng 1 W10893917 (invrtr-box), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chardon, OH 44024
Joe O
Job Details: 12/20/2021
Cc: runs a couple loads then unit overflowsFound error codes f8e3(overflow conditions). Pressure hose checked good. No cracks or kinks found. Replaced water valve. Ran auto test and calibration. Ran normal cycle. Unit filling to proper levels. Unit not siphoning. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Novelty, OH 44072
Joe O
Job Details: 12/20/2021
"Cc: not spinning, randomly startedFound error codes f8e1(long fill). Customer stated the do not use hot water. Hot water shut off to unit. Stated they always use cold water setting. Ran auto test and calibration. Found belt squealing. Unit is shifting, agitating, draining and spinning. Attempted to run quick cycle, unit will not start normal cycle. Needs control, belt, and latchLatch out of stock. Office to reschedule ; ordrng 1 W11481108 (Control) and 1 W11239857 (belt) and 1 W11394572 (Latch)"
We serviced a
FRIGIDAIRE RANGE
Model FGEF306TMFA
Near Euclid, OH 44132
Jason N
Job Details: 12/20/2021
Installed control board. Ran bake tests on upper and lower ovens to 350 degrees. Both preheated and kept stable temperature. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SLYM2
Near Olmsted Falls, OH 44138
David R
Job Details: 12/20/2021
Replaced drain hoses and pump. Tested. Good. Op test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/20/2021
Installed hinge OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Avon Lake, OH 44012
Angel
Job Details: 12/20/2021
Replaced ice maker ran a harvest and fill test and passed. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Avon, OH 44011
Gabriel P
Job Details: 12/20/2021
Replace ui opt test ok
We serviced a
KITCHENAID RANGE
Model KERA807PSS02
Near Cleveland, OH 44135
Gabriel P
Job Details: 12/20/2021
"Found bad switch customer did not needed burner. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV1
Near Conneaut, OH 44030
Dan H
Job Details: 12/20/2021
"Installed new igniter and dsi board, op test no good , gas valves both ohm at 203ohms broiler is working, ordering gas valve, part is out of stock so not scheduling return appointment ; ordrng 1 W11449506 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Berea, OH 44017
David R
Job Details: 12/20/2021
"Customer had POP 12/6/21. Customer complaint, unit would not turn on. Ran diagnostics, no error codes. All components working correctly. Ran a normal cycle, unit coming on every time. Might be user error. Showed customer all options working correctly. Unit is good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma Heights, OH 44130
David R
Job Details: 12/20/2021
"Replaced lid latch, cam, actuator. No codes. Ran diagnostics and calibration, good. Raised drain hose higher to meet correct height. All components working. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 12/20/2021
Installed led module. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Chagrin Falls, OH 44023
Joe O
Job Details: 12/20/2021
"Cc: not making iceFound fill tube frozen. Found fill tube heater open. Needs doorCustomer does not want to repair at this time; ordrng 1 LW11026425 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Chagrin Falls, OH 44022
Manny
Job Details: 12/20/2021
"Replaced sensor, ran test cycle, no error codes , opt test ok"
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Willowick, OH 44095
Jason N
Job Details: 12/20/2021
"Installed door switch. Ran dryer op test, good cycle and heat. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Avon Lake, OH 44012
Angel
Job Details: 12/20/2021
Cc that lights were bad. Verified and now the top left hand side on the fridge went out which controls the freezer side replaced the module and started working as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Fairview Park, OH 44126
Angel
Job Details: 12/20/2021
Cc that inlet valve was leaking. Confirmed valve is cracked replaced with new one tested unit and no more Leaks. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Parma, OH 44134
David R
Job Details: 12/20/2021
"Replaced control and console. Didnt work, found power cord and terminal block burnt, also found open thermal fuse. Replaced all parts from t/s. Ran a cycle. Good. Op test ok. ; used 1 PT500L (3 PRONG DRYER CORD), 1 279320 (BLOCK-TERM), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506EPA01
Near Painesville, OH 44077
Corina B
Job Details: 12/20/2021
Installed the trim. Adjusted the bins. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Euclid, OH 44123
Corina B
Job Details: 12/20/2021
CC that there is a loud noise in the spin cycle. Started a drain and spin with clothes. Found the vent on the tub was off. Reattached vent. Started the spin cycle. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Cleveland, OH 44110
Corina B
Job Details: 12/20/2021
CC that the clean cycle does not work. Advised cust there is no lock and its an aqua lift. Showed cust the owners manual on how to use the aqua lift. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Seven Hills, OH 44131
David R
Job Details: 12/20/2021
"Replaced LED light, top left back light. All working, good. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DBL0
Near Broadview Heights, OH 44147
David R
Job Details: 12/20/2021
"Replaced control console. Ran diagnostics, good. All components working. Good. Op test ok."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Aurora, OH 44202
Brian M
Job Details: 12/20/2021
Installed control first Ran test unit is now functioning; used 1 SHIPPING (shipping and handling) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Streetsboro, OH 44241
Brian M
Job Details: 12/20/2021
Installed icemaker Unit is now calling for water but no water entering Shut Is behind unit and this is a built in fridge Needs second tech to help Pull unit out Ordering valve out of precaution ; ordrng 1 WP2307650 (valve-inlt)
We serviced a
SAMSUNG DRYER
Model DV400EWHDWRAA
Near Streetsboro, OH 44241
Brian M
Job Details: 12/20/2021
"Cc no heat Found heater open Needs heater ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model MER6600FZ2
Near Aurora, OH 44202
Brian M
Job Details: 12/20/2021
Cc broiler not working Ran test broil element heating up normally Could not duplicate issue
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Westlake, OH 44145
Angel
Job Details: 12/20/2021
Replaced dsi board opt test ng. Explained to customer and said that they dont want no further service on the unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Chagrin Falls, OH 44022
Manny
Job Details: 12/20/2021
"Cc unit leaking, found drain cover in ice and pea trap was clogged with debris, Steamed drain and cleaned pea trap op test ok"
We serviced a
JENN-AIR RANGE
Model JDS8850CDS02
Near University Heights, OH 44118
Manny
Job Details: 12/20/2021
"Cc bake no working and front left and rear right burners not igniting, LF has a broken surface igniter and RR switch not engaging no spark present, found L1 broken on back by element and was shorting with the cover spliced connection, no heat contacted BJ we determine unit needs a control, ordering control surface igniter and switch harness. Both jobs paid in full with check#3643; ordrng 2 WP74009336 (igntr-surf)s and 1 WP74011648 (switch har) and 1 WP8507P230-60 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE507ESS04
Near Beachwood, OH 44122
Manny
Job Details: 12/20/2021
"Cc handle fell off after last tech left, found handle hanging on on side of door, toor door apart found handle screw inside, replace screw handle is tight. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Willoughby, OH 44094
Jason N
Job Details: 12/20/2021
"Cc unit water dispense cloudy and noisyRan water dispense, water is saturated with air bubbles. Checked water connections on door, checked good. Reduced incoming pressure to unit using supply valve. Dispense test good, water is clear and noise from water line is gone. Op test good."
We serviced a
WHIRLPOOL WALL OVEN
Model KOSE500EBS05
Near Chagrin Falls, OH 44023
Joe O
Job Details: 12/20/2021
Installed door glass. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Brecksville, OH 44141
David R
Job Details: 12/20/2021
Replaced hoses. Ran multiple test. Draining correctly. Good. Op test ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS4
Near Aurora, OH 44202
Brian M
Job Details: 12/20/2021
"Cc unit sparked a few times in microwave when making popcorn Found wave guide cover damaged Advised to replace Customer to install no need for return visit ; ordrng 1 W11197783 (covr-inlet), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFE28RSHGSS
Near Chardon, OH 44024
Joe O
Job Details: 12/20/2021
"Cc: not cooling ff sectionFound temps in ff at 51 degrees, freezer at 0. Found for evap fan not running. Needs ff evap fan; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Eastlake, OH 44095
Jason N
Job Details: 12/20/2021
"Cc unit not powering onPlugged in unit, able to run diagnostics, found code f6e2 for UI to ACU communication error. Unit needs console and main control. ; ordrng 1 W11112656 (Console) and 1 W11400681 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHW04
Near Richmond Heights, OH 44143
Corina B
Job Details: 12/20/2021
Replaced the rail and frame. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Willoughby Hills, OH 44092
Corina B
Job Details: 12/20/2021
"CC that there is a noise in a spin when its stopping. Confirmed. Found the screw back of the rotor and stator. Found oil leaking. Will need a new gearcase. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Mayfield, OH 44143
Corina B
Job Details: 12/20/2021
"CC that the oven locks the door when 400* or higher. Will not go into diag. Heated oven to 350* checked the temperature after 20 minutes 380 and staying. Will need a new control and sensor. ; ordrng 1 WP5760M301-60 (Control) and 1 12001656 (Temp sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Highland Heights, OH 44143
Corina B
Job Details: 12/20/2021
"CC that there is a clanking noise in agitate. Washer is in a drain pan. Raised the feet. Started a cycle on bulky item and heavy duty filled barely agitated, drain and went to a spin. F0e4 water too hot. Checked the water, cold going in. called t/l, Cust is overloading the washer. 8 bath towels is the maximum amount for a cycle. Take a video of noise. Connect to the WiFi. Opt test ok"
We serviced a
GE DISHWASHER
Model GDT655SGJ5WW
Near Highland Heights, OH 44143
Corina B
Job Details: 12/20/2021
"Replaced the vent. The dispenser came broken, took picture. Did not need the dispenser. Office to refund the dispenser to customer. Started a cycle. Opt test ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Lyndhurst, OH 44124
Corina B
Job Details: 12/20/2021
CC that the food will freezer in in ff section. Confirmed. Shelves are in correct location. Ran diag damper is opening and closing. Ff thermistor is 37* and Fz thermistor-3*. Raised the temperature in the ff section to 39* and the freezer to 1*. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5PHAXMS10
Near Elyria, OH 44035
Angel
Job Details: 12/20/2021
"Cc that icemaker is dripping water. Confirmed opened door and there was ice buildup coming from the icemaker. Removed icemaker to look at it and found the the mold was cracked causing it to leak and have that ice buildup. Will need new icemaker. Gave customer estimate and said he will leave like that for now. Charged service call only. Opt test ok.; ordrng 1 2198597 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model JJW2827DS01
Near South Amherst, OH 44001
Angel
Job Details: 12/20/2021
Cc that unit had error code F2E1 stuck key. Confirmed unit has stuck key replaced with new ui tested unit and started working as should. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Jefferson, OH 44047
Joe O
Job Details: 12/20/2021
"Cc: continues to runExited test mode per tech sheet. Ran auto test and calibration. Ran quick cycle. Advised customer to monitor. Advised if issue continues they will need a control. Built estimate for control; ordrng 1 W10582042 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDF520PGJ6WW
Near Mentor, OH 44060
Jason N
Job Details: 12/20/2021
"Cc unit not powering on.Confirmed not response from console. Checked main control led status. Control is rapidly blinking, denotes a software failure, will need to replace main control. ; ordrng 1 WD21X25736 (Control board)"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS4
Near LaGrange, OH 44050
David R
Job Details: 12/20/2021
"Replaced harness, control, bulb, socket. Tested light underneath, good. All components working, good. Op test ok."
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Solon, OH 44139
Brian M
Job Details: 12/20/2021
Installed belt and idler ran test OP TEST OK ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Amherst, OH 44001
Angel
Job Details: 12/20/2021
Cc that unit was loud and vibrating a lot. Confirmed unit was loud and vibrating took apart unit and found blower wheel full of lint and damaged. Replaced with new blower wheel reinstalled all panels tested unit and working as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Amherst, OH 44001
Angel
Job Details: 12/20/2021
Cc that freezer door was not closing. Confirmed door was not closing verified and found that the rear screw on the left hand track was loose causing the slides on the track to hit it when closing the door and not being able to close all the way. Retightened screw tested door and was closing as should also steamed out the frost that had built up on the back of freezer. Unit closing and working as should. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS7
Near Oberlin, OH 44074
David R
Job Details: 12/20/2021
"Cc unit is not heating, loud noise. Ran unit, loud noise while running. Unplugged and ran unit plugged into watt meter. Getting 6amps but loud and not heating. High voltage problem. Checked and door switches also charred. Gave estimate for parts needed. Customer paid SVC only. Do not order parts. ; ordrng 1 W10880342 (Transformer) and 1 W11244490 (Interlock switch kit) and 1 W10818686 (Mag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Mentor, OH 44060
Jason N
Job Details: 12/20/2021
"Cc unit warming drawer not heatingChecked hi limit fuse and element resistance. Hi limit checked good for continuity, element good at 18ohms. Checked power from control board, have L2 and N at control board at p3 connector. Failed relay, unit needs control board. Not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11100619 (Control board)"
We serviced a
WHIRLPOOL STACK W/D
Model WET4027HW1
Near Jefferson, OH 44047
Joe O
Job Details: 12/20/2021
"Cc: dryer makes grinding noise, washer sounds like its spraying water outside the fillRan test cycle on dryer. Found dryer rubbing on the blower housing. Adjusted blower housing. Ran test cycle. Tested good. Ran auto test and calibration on washer. Unit filling properly found no signs of water. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDB00
Near Solon, OH 44139
Brian M
Job Details: 12/20/2021
Cc that food is freezing in fridge section found temps to be normal but customer backed temp setting down Found freezer set to minimum Advised on temp settings fixed temps advised to watch and give it 48 to adjust
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Cleveland, OH 44106
Marie V
Job Details: 12/20/2021
"Cc that the oven gets too hot and you can hear fan trying to cool it down but nothing and it will show a error code and to call for service. Ran diag found 10 error codes of F6E1 run away temp. Oven sensor tested within the range , but when this happens is necessary to replace the oven sensor with the control board. Tested oven and temps are over 180* of what the appliance is showing. ; ordrng 1 W10833885 (Sensor, temp) and 1 W11100513 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR SXS REFRIGERATOR
Model JSC24C8EAM00
Near Lakewood, OH 44107
Marie V
Job Details: 12/20/2021
"Cc that the unit is leaking. Confirmed. Water is coming from evaporator on fresh food. Drain tube is clogged. Cleared all out, found that unit was leaking from behind unit as well. Showed cust. Put everything back together. Op test ok"
We serviced a
FRIGIDAIRE RANGE
Model Fgf354bgwe
Near Parma, OH 44129
Gabriel P
Job Details: 12/20/2021
"Found bake ignitor not working check 120v going to it confirm 123v need ignitor giving estimate ; ordrng 1 5304509706 (Ignitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GSC3500D51WW
Near Lakewood, OH 44107
Gabriel P
Job Details: 12/20/2021
"Found dial not moving and only move manual customer will think about it ; ordrng 1 WD21X10476 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 12/20/2021
"Ran diagnostic found error code F0E7 load detected on the clean cycle delete code ran calibration and auto test pass also ran quick cycle for a little it work cancel cycle and it drain no other issue at the moment,opt test ok Working as design"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Rocky River, OH 44116
Gabriel P
Job Details: 12/20/2021
"Customer complaint of door sliding open all the way instead of staying open how she wants it found that this unit thats not come with leg it has rollers ,adjusted unit all the way up but it didnt make much of. Different so I advise customer to either put shims underneath to be able to raise the front of unit more,opt test ok"
We serviced a
JENN-AIR WALL OVEN GAS
Model JGW8130ADB
Near Conneaut, OH 44030
Dan H
Job Details: 12/20/2021
"Customer complaint that oven is not heating, confirmed, found no power from control, unit needs new control , control is no longer available"
We serviced a
GE REFRIGERATOR
Model PFSS6PKWBSS
Near Ashtabula, OH 44004
Dan H
Job Details: 12/20/2021
"Customer complaint that unit is not dispensing water or making ice after filter change, confirmed, found no water passed water filter head, unit needs new water filter head, customer does not want repair; ordrng 1 WR17X12469 (Filter head), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.6521261
Near Madison, OH 44057
Dan H
Job Details: 12/20/2021
"Customer complaint that unit is not starting, confirmed, found power cord terminal broken off, installed new power cord, op test good ; used 1 PT500L (Cord) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Mentor, OH 44060
Dan H
Job Details: 12/20/2021
"Customer complaint that upper rack is not washing, placed glasses upright in racks, ran diagnostics test cycle, unit filled, wash motor never started, found motor connection to control loose, reset connection, wash motor started, op test good"
We serviced a
WHIRLPOOL STACK W/D
Model WETLV27HW2
Near Perry, OH 44081
Dan H
Job Details: 12/20/2021
"Customer complaint that a sock got stuck under the agitating, removed sock from under agitator, op test good"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Perry, OH 44081
Dan H
Job Details: 12/20/2021
"Customer complaint that unit is not heating, confirmed, found heating element open, element is receiving 240vac, unit needs new element; ordrng 1 WP3387747 (Element)"
We serviced a
GE DISHWASHER
Model GDT655SMJ5ES
Near Madison, OH 44057
Dan H
Job Details: 12/20/2021
"Customer has the wrong part, leak is coming from wash motor hose, hose is part of diverter valve assembly unit needs new diverter valve, customer is going to try and have GE send parts again ; ordrng 1 WD19X25278 (Div assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rocky River, OH 44116
Marie V
Job Details: 12/20/2021
When arrived opened box for parts. Looks and noticed unit is R600. We will have to reschedule.; schdld next appmnt for 12/23 THU !
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Madison, OH 44057
Dan H
Job Details: 12/20/2021
"Customer complaint that unit is not cleaning dishes, ran diagnostics test cycle, found 4-3(motor fault) and 7-1(no heat) error codes, unit filled wash motor never started, wash motor is receiving 120vac , heater is working, unit needs new control and sump assembly , control is covered under extended warranty for parts, customer does not want repair at this time ; ordrng 1 W11124384 (Sump) and 1 W11305303 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW8410SW03
Near Madison, OH 44057
Dan H
Job Details: 12/20/2021
"Installed new user interface, found control not powering on, unit needs new control; ordrng 1 WPW10679602 (Cntrl)"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DS02
Near Rocky River, OH 44116
Marie V
Job Details: 12/20/2021
"Cc that the unit will be good but then it shows that the unit cant be used and that it had an error code. Ran diag got error code F6E0 UI lost contact, f2e1 stuck key. Unit will need new User interface and control board. Parts are warranty for 60 months. Office will contact once they have eta on the UI.; ordrng 1 W11232121 (UI) and 1 W10821712 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Westlake, OH 44145
Marie V
Job Details: 12/20/2021
"Replaced controls and had to call tech line. Told me to start unplugging low voltage components, found ice maker in freezer shorting everything out. Replaced ice maker. Unit started running fans are running. Advice cust to allow 24 hours for unit to get to proper temps. Op test okBrought core for return"
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Amherst, OH 44001
Gabriel P
Job Details: 12/20/2021
"Customer complaint that when using unit at the end of cycle it start all over again ran diagnostic and ran calibration and auto test pass also ran quick wash cycle and it completed working as design right now if it will happen again it will need control,advise customer to monitor,opt test ok"
We serviced a
FRIGIDAIRE WALL OVEN
Model FFGW2415QSA
Near Ashtabula, OH 44004
Joe O
Job Details: 12/17/2021
"Cc: long pre heat times, broil shuts off during heatingFound igniter pulling 3.3 amps. Ohmed out oven sensor 1100 ohms. Ran test bake. Found customer is using bimetal style thermometer. Advised customer on thermometer and accuracy. Unit functioning as designed. Op test ok"
We serviced a
GE REFRIGERATOR
Model GFE28GYNBFS
Near Painesville, OH 44077
Jason N
Job Details: 12/17/2021
"Cleared ff evaporator. Installed defrost heater and bimetal. Let bimetal get cold in cooling cycle. Ran test 94, defrost heater turned on. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Wickliffe, OH 44092
Corina B
Job Details: 12/17/2021
CC that the oven does not work and a scratch on the cooktop. Confirmed. Unit is connected to a propane tank. Cracked the line gas coming out. Will need a new gas valve and regulator and paint to cover the cooktop. ; ordrng 1 WP98014893 (Gas valve) and 1 W11346659 (Regulator) and 1 511873 (Paint)
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Madison, OH 44057
Dan H
Job Details: 12/17/2021
"Customer complaint that both ovens are not heating properly, started both ovens for 350 degrees, upper oven temperature at 350 degrees after preheat, lower oven temperature at 321 degrees after preheat, adjusted temperature offset, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Mentor, OH 44060
Jason N
Job Details: 12/17/2021
"Cc unit long dry timesCustomer had unit pulled way from wall and stated they just checked vent and they have plenty of airflow. Checked airflow at vent outlet. Good airflow. They are using a long foil style vent tube. Ran dryer time dry test on high heat, exhaust temps reaching 185 degrees peak then cycling back to 160. Pushed unit back into place and retested. Vent is being crushed closed. Cut excessive vent tube off and reattached. Pushed back and retested, good airflow, but unit is now not heating. All thermals checked good, have good power in to unit at 244v. Intermittent power from timer. Ordering timer. ; ordrng 1 WPW10185992 (Timer)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ
Near North Royalton, OH 44133
Marie V
Job Details: 12/17/2021
"Replaced heater, verify that it does not leaks. . Ran diag. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Eastlake, OH 44095
Jason N
Job Details: 12/17/2021
"Cc ice building up in freezer and leaking Customer stated he thinks its the same issue as last time with a clogged drain. Found some ice buildup in bottom of freezer. Not typical amount of ice buildup for a clogged drain. Checked drain tray, found drain tray is clear as well as drain hole. Checked ice maker for leaks, none found. Could not determine source of water that caused ice formation on bottom of freezer. Advised customer to monitor."
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Eastlake, OH 44095
Jason N
Job Details: 12/17/2021
"Cc unit light squealing noise when operatingRan dryer op test, confirmed light squealing from pulley or rollers. Pulled unit apart, found belt idler pulley seized on shaft. Replaced using truck stock part. Lubricated drum support rollers. Reran op test, no abnormal noises heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXXY01
Near Broadview Heights, OH 44147
Marie V
Job Details: 12/17/2021
"Cc that the ice is melting and theres condensation and water all over. Ran diag and set the fan motor for ice maker on, is receiving 14VDC, no operating. Unit will need new fan. Fan is discontinued. Cant be repair.; ordrng 1 W10281584 (Ice maker fan)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Willoughby Hills, OH 44092
Jason N
Job Details: 12/17/2021
Installed lower spray arm. Ran quick wash cycle in entirety. No leaks. Op test good.
We serviced a
GE DRYER
Model DCVH680EJ1MS
Near Willoughby Hills, OH 44094
Jason N
Job Details: 12/17/2021
"Cc unit will buzz but does not start Started dryer cycle, confirmed motor is buzzing but unable to spin drum. Able to start motor by hand pushing drum. Drive motor is weak, will need replaced. Customer not repairing, estimate only. ; ordrng 1 WE17X23463 (Motor)"
We serviced a
AMANA REFRIGERATOR
Model Afd2535fes
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/17/2021
"Cc of no cool Found compressor running but extremely hot no frost pattern Needs sealed system repair Evap and compressor ; ordrng 1 W10160407 (compressor) and 1 W10613606 (start-dev) and 1 12002041 (kit,evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Painesville, OH 44077
Joe O
Job Details: 12/17/2021
Cc: not tumblingFound belt snapped. Installed dryer repair kit. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model MEDB766FW0
Near Mentor, OH 44060
Joe O
Job Details: 12/17/2021
"Cc: not drying properly, wet clothes at end of cycleCustomer stated intermittently the unit will not run for the full length of the cycle and will shut off with wet clothes in unit still. Stated that some times the unit will run the full length but the clothes will also still be wet. Found error codes f4e4(l2 voltage error) f2e1(stuck key). Found unit is receiving proper power. Ran test cycle. Unit has good heat and air flow, unit cycling heat properly. Found low air pressure at outside vent. Needs venting cleared."
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model KSF26C4XYB03
Near Solon, OH 44139
Corina B
Job Details: 12/17/2021
"CC that the ice maker is not making ice. Ice maker cycled. Cycled again with door closed, stopped mid way. Replaced the ice maker. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Garfield Heights, OH 44125
Manny
Job Details: 12/17/2021
"Cc unit smell like gas, checked gas like and ok ran normal cycle no smell of gas, pull unit out not gas smell, pushe unit back customer said he smells the gas, I dont smell it, noticed vent had a small leak by the exhaust put some foil tape opt test ok, customer is saying he still smell gas, pull unit out again rechecked the gas line removed flame port cover on front, ran normal cycle again watched ignition of the burner no gas smell. Cant duplicate the smell no much I can do since I can smell the gas, customer stated that he only smell it in the left hand side of the unit, I explained to customer that if we had a leak we coul most likely smell it from anywhere around the unit. He said if he smells it again hell call whirlpool back. So we can take another look. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Brecksville, OH 44141
Manny
Job Details: 12/17/2021
"Cc unit leaking again, took pictures this time, customer showed me the picture and there was a lot of suds coming out of the side, ran cycle and unit filling with suds but no detergent in dispenser, then noticed that the drying agent side of the dispenser had some suds on it took cap off and dispenser is broken, unit will need a new dispenser ; ordrng 1 W11032769 (dispenser)"