Service History 992 - Fred's Appliance

We serviced a

WHIRLPOOL RANGE

Model RF364PXKQ

Near Rocky River, OH 44116

Brian B

Job Details: 07/13/2018

Replaced listed parts. Tested unit. Op test ok.; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model RF364PXKQ

Near Rocky River, OH 44116

Brian B

Job Details: 07/13/2018

, Replaced listed parts. Tested unit. Op test ok.; Job Cmpltd,

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Bay Village, OH 44140

Brian B

Job Details: 07/13/2018

7/10/18 11:31: BJ there 7/10 TUE, 10:28 to 11:27, Water not draining. 120v to pump, pump humming. Will need new pump. Replaced from t/s. Ran auto test. Op test ok. Machine in basement . No water mat nessassary. Cement floor.; used 1 WPW10661045 (PUMP-WATER) from stock, , Job Cmpltd,

We serviced a

WHIRLPOOL WASHER

Model WTW8800YW0

Near Avon Lake, OH 44012

Brian B

Job Details: 07/13/2018

CC of water leaking. Ran test cycle. Found water overflowing dispensers when filling. Will need new water valve. Office to order part.; ordrng 1 W10853723 (LOG VALVE), schdld next appmnt for 7/16 MON !,

We serviced a

WHIRLPOOL DISHWASHER

Model KUDS40FVSS3

Near Cleveland, OH 44120

Chad P.

Job Details: 07/13/2018

Installed disp. Ran unit 3x to rinse it out. Advised to use as normal. Op test ok. ;

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Maple Heights, OH 44137

Chad P.

Job Details: 07/13/2018

Cc that unit is not making ice. Bar found up. Set bar down and let I.m. Cycle. Small amount of water to ice maker. Closed and opened valve and cycled ice maker again. Water flow not checks good. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near North Royalton, OH 44133

Chad P.

Job Details: 07/13/2018

Found gap in upper door gasket. Cleared ice and steamed and conformed gasket. Advised to leave closed for the next 30 min. Op test ok. ; Job Cmpltd,

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS00

Near Broadview Heights, OH 44147

Chad P.

Job Details: 07/13/2018

, Found freezer evap fan making a high pitch noise. Fan needs replaced. ; ordrng 1 W10865318 (FREEZER FAN), schdld next appmnt for 7/18 WED

We serviced a

MAYTAG RANGE

Model MGS8880DS

Near Strongsville, OH 44136

Chad P.

Job Details: 07/13/2018

Documented cleaning issues. Ran bake at 350 and let cycle. Unit about 6-7 degrees to low. Calibrated oven temp. Op test ok. ; Job Cmpltd,

We serviced a

WRS526SIAE Whirlpool

Model Refrigerator

Near Hambden Township, OH 44024

Brian M

Job Details: 07/13/2018

Cc that unit is still freezing food Found Diffuser stuck open Needs diffuser replaced

We serviced a

KSRV22FVSS04 Kitchenaid

Model Refrigerator

Near Lyndhurst, OH 44124

Dan H

Job Details: 07/13/2018

Installed new evaporator fan motor, op test good

We serviced a

JENN-AIR ELEC SLIDE-IN

Model JES9860CAB01

Near North Royalton, OH 44133

Chad P.

Job Details: 07/13/2018

Found switch not sending power out to element. Needs switch replaced. ; ordrng 1 WP74011489 (SWITCH), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cschdld next appmnt for 7/17 TUE 9-1

We serviced a

GB2FHDXWQ02 Whirlpool

Model Refrigerator

Near Eastlake, OH 44095

Brian M

Job Details: 07/13/2018

Cc that unit is not cooling Found unit running and normal temps ff38 Fr 15Put unit into force defrost found 3.9 amps on defrost Unit needs control replaced Replaced using truck stock Steamed out ice OP TEST OK

We serviced a

WMH31017FS-0 Microwave

Model Whirlpool

Near Cleveland, OH 44102

Corey L.

Job Details: 07/13/2018

Customer complaint light will not shut off under unit, confirmed stovetop light not responding to selections, unit needs a control; ordrng 1 W10892389 (cntrl-elec)

We serviced a

GI15NDXXS1 Whirlpool

Model Icemaker

Near University Heights, OH 44118

Dan H

Job Details: 07/13/2018

Customer complaint that unit is not making ice properly after cleaning, unit ejected ice when tech arrived, unit made another sheet of ice and ejected 30 minutes after tech arrived, unit is operating as designed

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 07/13/2018

Amana Dryer Tested dryer, found blower wheel rubbing against filter duct outlet. Repaired duct, blower wheel is warped, office to order blower wheel. ordrng 1 WP694089 (wheel)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Fairview Park, OH 44126

Chad P.

Job Details: 07/13/2018

Defrosted evap and installed fan and harness assy. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Lorain, OH 44055

Brian B

Job Details: 07/13/2018

Dryer control panel not responding. Checked vol on control per tech sheet. 120, 12, and 5v for UI. Panel not lighting up. Will need new control panel. Also, found foil vent full of water. Advised customer that she will need a contractor to repair vent.. office to order part.; ordrng 1 W10919207 (PANEL), schdld next appmnt for 7/18 WED !,

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Lorain, OH 44053

Brian B

Job Details: 07/13/2018

, Ran entitlement, verified pop. When plugged in, drain pump starts running. Held in start pad to clear cycle. Ran diag, f0e2 code, oversuds. Cleared code, ran calibration, auto test and drain and spin. Op test ok.; Job Cmpltd,

We serviced a

ELECTROLUX DRYER

Model EFME617SIW0

Near Avon Lake, OH 44012

Brian B

Job Details: 07/13/2018

Found machine making vibrating noises . Removed top and front. Blower housing clogged with lint. Cleaned out machine. Shortened foil vent on back of dryer. Op test ok. Advised customer that vent should be rigid metal.; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXXY00

Near Avon, OH 44011

Brian B

Job Details: 07/13/2018

Fan motor sent has a harness connected that is not the harness in the ice housing. Removed motor and spliced in to existing harness. Also, found broken mullion rail. Office to order part. Will r/s customer. Customer needs first appt if poss.; ordrng 1 WP12722815AP (MULLION ), schdld next appmnt for 7/18 WED 8-11,

We serviced a

KITCHEN KING WASH/DRY STACK

Model 41761712510

Near Avon Lake, OH 44012

Brian B

Job Details: 07/13/2018

Machine will not start. Tech has never worked on this brand machine, made by Electrolux. Called TL. Worked with TL for 2 hrs checking voltages and resistance values. In the end they said it was a communication issue between boards and to replace all boards. Will give est. they do not want to repair at this time. Bill for SC. Do not Order parts at this time.; Job Cmpltd, saved tckt [SdLink\312865a.png],

We serviced a

KITCHENAID WALL OVEN

Model KEBC107KBL0

Near Avon Lake, OH 44012

Brian B

Job Details: 07/13/2018

Found burning on main board and failed door latch switch. Main board is NLA. Advised customer. Cannot repair. Paid SC. Labor to install parts should customer find parts is $149.00.; , Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC604FSS00

Near Avon, OH 44011

Chad P.

Job Details: 07/13/2018

Found fill tub heater wire broken. Also, I.m. Tray cracked. Needs both replaced. ; ordrng 1 W10898228 (ICE MAKER) and 1 W11230096 (FILL TUBE), saved tckt [SdLink\312667a.png], O-emld tckt [SdLink

We serviced a

WMH31017FS0 Whirlpool

Model Microwave

Near Cleveland, OH 44102

Corey L.

Job Details: 07/13/2018

Customer complaint panel broke, confirmed found display panel cracked and broke at clip, needs new panel, ordrng 1 W10889327 (panl-cntrl 164.39)

We serviced a

GTD45EASJ1WS GE

Model Dryer

Near Brecksville, OH 44141

Corina B

Job Details: 07/13/2018

CC that the unit does not start. Found the belt is broken. Will need a new belt. Called SM to order part. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. ; ordrng 1 WE12M29 (BELT 3647

We serviced a

WRB322DMBM00 Whirlpool

Model Refrigerator

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 07/13/2018

Installed damper control in refrigerator. Tested operation, damper running properly, not too loud

We serviced a

WHIRLPOOL WASHER

Model WFW95HEXW1

Near Avon, OH 44011

Chad P.

Job Details: 07/13/2018

Found MCU failed. No powered rotations on basket. Needs MCU replaced. Cust requests last call of the day for appt please. They will be out of town. Please place on cancelation list. ; ordrng 1 WPW10374126 (MCU), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/19 THU 2-5, O-

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519FZ0

Near Avon Lake, OH 44012

Chad P.

Job Details: 07/13/2018

, Installed harness. Op test no good. Unit not heating and making a weird ticking noise after being run and even when unplugged. Needs mag cap and diode replaced. ; ordrng 1 W10850446 (CAPACITOR ) and 1 W10886077 (DIODE) and 1 WPW10693025 (MAGNETRON ), schdld next appmnt for 7/19 THU 8-11 [**],

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Bay Village, OH 44140

Chad P.

Job Details: 07/13/2018

Found ice still forming on the top of the freezer. Seals checks good. Service pointer for this issue. Needs service kit. ; ordrng 1 W10916494 (KIT), schdld next appmnt for 7/19 THU 10-1,

We serviced a

WRT541SZDM00 Whirlpool

Model Refrigerator

Near Cleveland, OH 44102

Corey L.

Job Details: 07/13/2018

Customer complaint frost in the freezer, lots of frost in the freezer, door seals are good and tight, door needs pushed to shut because of the floor adjustments maxed out, customer has barely any food in freezer, advised to clear freezer shut down unit for several hours until frost melts throughout;

We serviced a

KDRP407HSS4 Kitchenaid

Model Range

Near Cleveland Heights, OH 44106

Dan H

Job Details: 07/13/2018

, Customer complaint of burning plastic smell and display went out, found relay on control board burned, unit needs new control, part is no longer available ; ordrng 1 4452444 (CNTRL)

We serviced a

MGDX655DW2 Maytag

Model Dryer

Near North Ridgeville, OH 44039

Holly Butcher

Job Details: 07/13/2018

Repaired dryer door catch, was off center. Ran dryer, working properly.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519FZ0

Near Avon Lake, OH 44012

Chad P.

Job Details: 07/13/2018

Installed harness. Op test no good. Unit not heating and making a weird ticking noise after being run and even when unplugged. Needs mag cap and diode replaced. ; ordrng 1 W10850446 (CAPACITOR ) and 1 W10886077 (DIODE) and 1 WPW10693025 (MAGNETRON ), schdld next appmnt for 7/19 THU 8-11 [**]

We serviced a

WHIRLPOOL REFRIGERATOr

Model WRT311FZDM00

Near Bay Village, OH 44140

Chad P.

Job Details: 07/13/2018

Found ice still forming on the top of the freezer. Seals checks good. Service pointer for this issue. Needs service kit. ; ordrng 1 W10916494 (KIT), schdld next appmnt for 7/19 THU 10-1,

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Cleveland, OH 44111

Chad P.

Job Details: 07/13/2018

Installed ice maker and gasket. Op test ok. ; Job Cmpltd,

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Fairview Park, OH 44126

Chad P.

Job Details: 07/13/2018

Defrosted evap and installed fan and harness assy. Op test ok. ; Job Cmpltd,

We serviced a

GTDP220EF1WW GE

Model Dryer

Near Lyndhurst, OH 44124

Brian M

Job Details: 07/13/2018

Installed switch and fuse OP TEST OK

We serviced a

MAYTAG FREEZER

Model MRT118FFFH00

Near Russell Center, OH 44072

Chad P.

Job Details: 07/13/2018

Found freezer around 35. Ff okay. Coome checks good. Fans and lights good. Ice ball on evap. Needs evap and drier replaced. Cfc tech only. Big job 3 job counts. ; ordrng 1 W10836706 (EVAP ) and 1 W10843121 (DRIER ), schdld next appmnt for 7/19 THU 2-5 [***],

We serviced a

WDT720PADB1 Whirlpool

Model Dishwasher

Near Avon, OH 44011

Macaulay G.

Job Details: 07/13/2018

Replaced sump assembly in dishwasher. Tested dishwasher, operating properly

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104DSS5

Near Broadview Heights, OH 44147

Chad P.

Job Details: 07/13/2018

Installed sump. Op test ok. ; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WFE520S0SS0

Near Broadview Heights, OH 44147

Chad P.

Job Details: 07/13/2018

Installed burner. Op test ok. ; Job Cmpltd,

Near Brecksville, OH 44141

Chad P.

Job Details: 07/13/2018

WHIRLPOOL DRYER Found idler seizing. Needs replaced. T.s. Previously used. Need to order; ordrng 1 279640 (pulley,idler), schdld next appmnt for 7/20 FRI 9-12,

Near Cleveland, OH 44109

Corey L.

Job Details: 07/13/2018

GDF520PGD4CC Dishwasher GE String attaching door to spring fell off pulley on the left side, corrected, op test good

We serviced a

CWG3600AAB Whirlpool

Model Wall Oven

Near Parma, OH 44129

Corey L.

Job Details: 07/13/2018

Customer complaint oven has f codes and beeps, could not locate mdl ser., tested all functions and canceled them without any error codes, customer said it happened after a power outage but 5e last two times used it did not alarm, unable to duplicate problem, unit is operating as designed

We serviced a

WED49STBW1 Whirlpool

Model Dryer

Near North Royalton, OH 44133

Corina B

Job Details: 07/13/2018

CC that the unit squeaks when it’s running. Ran a load of towels that were wet for 15 minutes. Could. To duplicate the problem. Optest ok. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent.

We serviced a

WHIRLPOOL DRYER

Model WED9400SW2

Near Brecksville, OH 44141

Chad P.

Job Details: 07/13/2018

Found idler seizing. Needs replaced. T.s. Previously used. Need to order; ordrng 1 279640 (pulley,idler), Cllctd $97.15 CC Ref # 1167871376, schdld next appmnt for 7/20 FRI 9-12,

We serviced a

WRX735SDBM04 Whirlpool

Model Refrigerator

Near North Royalton, OH 44133

Corina B

Job Details: 07/13/2018

CC that there is a loud noise. Found the fz fan is blocked with ice. Found the RT hand side ice up. Let unit run for 15 minutes checked frost pattern, frost pattern on the RT hand side. Will need an evaporate and filter. Cust does not want to repair at this time

We serviced a

NED4655EW1 Amana

Model Dryer

Near Cleveland, OH 44128

Dan H

Job Details: 07/13/2018

Customer complaint that unit is taking a long time to dry clothes, started normal dry cycle, unit heated, good air flow outside, found excessive lint under outside vent, outside vent was possibly clogged prior to techs arrival, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

We serviced a

FFHS2611PFEA Frigidaire

Model Refrigerator

Near Cleveland, OH 44105

Dan H

Job Details: 07/13/2018

Installed new control , op test good

We serviced a

WED4815EW1 Whirlpool

Model Dryer

Near Elyria, OH 44035

Macaulay G.

Job Details: 07/13/2018

Tested electrical components on dryer, all tested ok, no wires grounded to cabinet. Power cord has damage at plug end. Physical damage to cabinet. Office to order cabinet.; ordrng 1 8533643 (cabinet),

We serviced a

WTW4816FW2 Whirlpool

Model Washer

Near Elyria, OH 44035

Macaulay G.

Job Details: 07/13/2018

Tested operation of washer, no wires grounded to cabinet, operating properly. Only damage is physical to cabinet. Office to order cabinet.; ordrng 1 W10596395 (cabinet)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Independence, OH 44131

Chad P.

Job Details: 07/13/2018

Ran entitlement for pop. Installed led. Op test no good. Same issue. All switches check good. Dis connected deli control. No change. Reset power again. No change. Disconnected upper LEDs. No change. Wiring checks good. Needs main control and power supply control replaced. ; ordrng 1 W10830278 (POWER SUPPLY BOARD ) and 1 W10843055 (CONTROL BOARD ), schdld next appmnt for 7/19

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SDZ0

Near Orange, OH 44022

Chad P.

Job Details: 07/13/2018

Arrived to find unit running for over 30 min. No leaks. Cust said water was very sudsy. No suds in unit and no rinse aid being used. Advised on soap usage and brands. Tables are best. Advised to use as normal. Op test ok. ; Job Cmpltd,

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558KEW

Near Wickliffe, OH 44092

Chad P.

Job Details: 07/13/2018

Cp Found leak on line running through drip pan, evaporator not needed, replaced line, held 28” vacuum for 15 minutes, put 5oz of r134a, evap had good frost pattern, op test good; Job Cmpltd,

We serviced a

MED5500FW0 Maytag

Model Dryer

Near Lorain, OH 44053

Macaulay G.

Job Details: 07/13/2018

Tested thermistors. All tested within range. All thermostats are working properly, otherwise, it would not heat. control board. File # 7722454095.; ordrng 1 W10875487 (cntrl-elec)

We serviced a

KITCHENAID DISHWASHER

Model JDB1105AWS2

Near Cleveland, OH 44111

Brian B

Job Details: 07/13/2018

Replaced control panel. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

We serviced a

WFG540H0ES1 Whirlpool

Model Range

Near Cleveland, OH 44111

Corey L.

Job Details: 07/13/2018

Customer complaint display was blinking and not staying on, display was on when tech arrived, all functions are operational, customer stated a week ago her husband moved the unit back closer to wall and it started working, found neutral wire barely making contact at the control, reinstalled wire clip to harness, op test good

We serviced a

WRS325FDAM04 Whirlpool

Model Refrigerator

Near Cleveland, OH 44111

Corey L.

Job Details: 07/13/2018

Installed new parts, op test good; Job Cmpltd

We serviced a

WFG320M0BS3 Whirlpool

Model Range

Near Strongsville, OH 44136

Corina B

Job Details: 07/13/2018

CC that the glass in the door shattered. Glass in door is shattered ordrng 1 W11176456 (GLASS DOOR) and 1 WPW10481433 (nameplate)

We serviced a

ETW4400SQ0 Estate

Model Washer

Near Shaker Heights, OH 44122

Dan H

Job Details: 07/13/2018

Customer complaint of loud banging noise during spin cycle, found suspension spring broken, ordering new springs; ordrng 3 WP63907 (spring)s and 1 WPW10250667 (spring)

We serviced a

KBFC42FTS04 Kitchenaid

Model Refrigerator

Near Shaker Heights, OH 44122

Dan H

Job Details: 07/13/2018

Customer complaint that unit is leaking, found ice build up on freezer section floor common with evaporator drain tube blockage, unit will need evaporator drain tube cleared, cleared drain tube, op test good

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Rocky River, OH 44116

Brian B

Job Details: 07/13/2018

Found fill fitting from dispenser to tub not installed all the way. Removed dispenser and boot, reinstalled fitting. Ran test cycle. Op test ok.; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model MED5500FW0

Near Bay Village, OH 44140

Brian B

Job Details: 07/13/2018

, Machine not starting. Per tech sheet, line voltage at term block, 240v. Ohmed out motor circuit from board. 2.5 ohms, correct. Will need new control board. Customer will call Maytag to see if they will cover part. Paid ser call, good for 30 days. Do not order part.; , Job Cmpltd,

We serviced a

MVWC200XW1 Maytag

Model Washer

Near Madison Township, OH 44057

Brian M

Job Details: 07/13/2018

Cc that unit does not spin out well Ran auto test everything is functioning as intended Ran calibration test Ran drain and spin Unit seems to be functioning

We serviced a

MGDC215EW2 Maytag

Model Dryer

Near Parma Heights, OH 44130

Corina B

Job Details: 07/13/2018

Replaced the belt. Optest ok.

We serviced a

RSD369-UW Caloric

Model Range

Near Parma Heights, OH 44130

Corina B

Job Details: 07/13/2018

CC that the oven heats to 600* and does not turn off. Will need a new oven control. Called SM to look up part can not find it in look up. Part nla.Y0063791 (OVEN CONTROL)

We serviced a

KDTE104ESS2 Kitchenaid

Model Dishwasher

Near Mayfield, OH 44143

Dan H

Job Details: 07/13/2018

Customer complaint that buttons on user interface are not working, confirmed, installed new control and user interface , op test good

Near LaGrange, OH 44050

Macaulay G.

Job Details: 07/13/2018

Maytag Washer Found lid is shattered, also will need the lid frame. Office to order lid and grey lid frame. Set down mitigation mat.; ordrng 1 W10885622 (lid) and 1 W10912346 (frame)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FSC23R5DSB6

Near Avon Lake, OH 44012

Brian B

Job Details: 07/13/2018

Found compressor not running. Checked voltage, no voltage from main board. Hooked test cord up to compressor. Compressor not starting, failed compressor. Will give est. customer will call ins co . Paid sc. did not repair. Do not order parts; Job Cmpltd,

We serviced a

MEDC200XW1 Whirlpool

Model Dryer

Near Painesville Township, OH 44077

Brian M

Job Details: 07/13/2018

We serviced a

GI6FARXXF05 Whirlpool

Model Refrigerator

Near Parma, OH 44134

Corina B

Job Details: 07/13/2018

Replaced the parts listed. Silicone the fz frame. Optest ok.

We serviced a

KSC24C8EYB02 Kitchenaid

Model Refrigerator

Near Mentor, OH 44060

Dan H

Job Details: 07/13/2018

Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.3oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890087, 1 W10890099, and 1 W10890100

We serviced a

DFE29JSDGSS GE

Model Refrigerator

Near Perry Township, OH 44081

Brian M

Job Details: 07/13/2018

Cc of freezing Fr 0 ff 36Ran multiple test ff thermistor and temp readings Unit is working fine Adjusted ui temps a little higher

We serviced a

FFHS2622MSU Frigidaire

Model Refrigerator

Near Cleveland, OH 44102

Corey L.

Job Details: 07/13/2018

Customer complaint ice not being made, cycled ice maker, ice maker did not call for water, solenoids ohmed out, unit needs new ice maker; ordrng 1 241798224 (ice maker 107.04)

We serviced a

MHW3505FW0 Whirlpool

Model Washer

Near Seven Hills, OH 44131

Corina B

Job Details: 07/13/2018

CC that f3e1 comes up not all the time. Ran diag F3e1 WATER LEVEL SYSTEM ERROR. Checked the hose, good. Air gap good. Will need a new control. Called SM to order part. Cust does not want to repair

We serviced a

WED8500DC4 Whirlpool

Model Dryer

Near North Ridgeville, OH 44039

Macaulay G.

Job Details: 07/13/2018

Customers complaint was of water leaking from the front of the dryer. Found that when the steam setting is on, the water hits the front door. This is due to the customer only having a few items of clothing in when the steam setting is on. Advised the customer to put in more clothes to catch the steam. This information is not in the owners manual.; Job Cmpltd

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Avon, OH 44011

Brian B

Job Details: 07/13/2018

Replaced broken fill tube from kit. Optest ok.; Job Cmpltd,

We serviced a

MAYTAG DISHWASHER/B-IN

Model MDB7759AWS1

Near Bay Village, OH 44140

Brian B

Job Details: 07/13/2018

CC that some pads and lights not working on panel. Removed panel. Found open thermal fuse and burning on control. Will need control and fuse. Customer did not want to repair. Do not order parts.paid sc, good for 30 days.; Job Cmpltd,

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Lakewood, OH 44107

Brian B

Job Details: 07/13/2018

Replaced torn gasket ,opt test ok ; Job Cmpltd,

We serviced a

KDTE234GPS0 Kitchenaid

Model Dishwasher

Near Shaker Heights, OH 44120

Corey L.

Job Details: 07/13/2018

Customer complaint upper arm keeps falling off and whirlpool already sent another arm but that one falls off as well, confirmed upper rinse arm barely sets there, unit needs feed tube; ordrng 1 WPW10340745 (tube-feed)

We serviced a

WCG97US6DS00 Whirlpool

Model Cooktop

Near Independence, OH 44131

Corina B

Job Details: 07/13/2018

We serviced a

KRMF706EBS01 Kitchenaid

Model Refrigerator

Near Olmsted Falls, OH 44138

Macaulay G.

Job Details: 07/13/2018

Found that door switch was stuck and causing lights to stay off. Removed ice from switch. All tested ok

We serviced a

KFIS29PBMS02 Kitchenaid

Model Refrigerator

Near North Olmsted, OH 44070

Macaulay G.

Job Details: 07/13/2018

Spoke to Sterling from tech line, tested thermistors in FF and FZ sections. Thermistor is FZ section reading 9000 ohms, should be 20,000 ohms at the 20 degrees in the FZ compartment. Office to order FZ thermistor. Set down water mitigation mat.; ordrng 1 W10316760 (thermistor),

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Painesville Township, OH 44077

Jeff M

Job Details: 07/13/2018

, Fridge was pushed all into the wall in the condenser was covered in lint; Job Cmpltd,

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Beachwood, OH 44122

Jeff M

Job Details: 07/13/2018

Customer is now having an issue with the temperature the fridge shutting off for 6 to 8 hours at a time there’s also a Nick in the handle and the back air duct is warped; ordrng 1 W10260378 (duct-air) and 1 W11035841 (CONTROL ) and 1 W11163764 (HANDLE ),

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS9

Near Broadview Heights, OH 44147

Jeff M

Job Details: 07/13/2018

Installed new part unit op tested failed. I took the pump back out reinstalled it a second time it was leaking on both occasions. Bottom of the pump is damaged it is leaking; ordrng 1 WPW10780877 (PUMP), schdld next appmnt for 7/19 THU !,

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW

Near East Cleveland, OH 44112

Jeff M

Job Details: 07/13/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WHIRLPOOL RANGE

Model WEE730H0DS0

Near Mentor, OH 44060

Jeff M

Job Details: 07/13/2018

Installed new part unit op tested good ; Job Cmpltd,

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW04

Near Austinburg Township, OH 44010

Arthur V

Job Details: 07/13/2018

Found unit not cooling. Installed bullet valve unit in a vacume. Added r134a unit came out of vacuum. Needs evaporator,compressor,drier filter extra time. Sealed system tech ; ordrng 1 W10507884 (compressor) and 1 W10858281 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 7/20 FRI ! [***],

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Ashtabula Township, OH 44004

Arthur V

Job Details: 07/13/2018

Found control erratic final spin light flashing like a strobe light. Needs control ; ordrng 1 W11124710 (CONTROL ), schdld next appmnt for 7/19

We serviced a

CROSLEY WASHER

Model CAW8350EW2

Near Kingsville, OH 44048

Arthur V

Job Details: 07/13/2018

Found unit with a long fill no fill error. Found no cold water entering machine. Needs water valve ; ordrng 1 W11210463 (WATER VALVE ), schdld next

We serviced a

NED4655EW1 Amana

Model Dryer

Near Chardon, OH 44024

Brian M

Job Details: 07/12/2018

Installed timer OP TEST OK

We serviced a

WDT730PAHZ0 Whirlpool

Model Dishwasher

Near Mentor, OH 44060

Corey L.

Job Details: 07/12/2018

Installed pump and motor assembly, op test good

We serviced a

WRX735SDBM00 Whirlpool

Model Refrigerator

Near Cleveland, OH 44110

Corina B

Job Details: 07/12/2018

CC that there is ice build up around the dispenser. Found the gasket to the im was twisted. Reclined the gasket. Checked the gaskets, good. Checked the flap, closing properly. Optest ok

We serviced a

WRF767SDHZ00 Whirlpool

Model Refrigerator

Near Westlake, OH 44145

Macaulay G.

Job Details: 07/12/2018

Replaced user interface in refrigerator. Lights now working properly on interface.

We serviced a

MFT2776DEM02 Maytag

Model Refrigerator

Near Avon Lake, OH 44012

Macaulay G.

Job Details: 07/12/2018

Fresh food evaporator is not defrosting properly. Replaced thermistor with W10902214, from truck stock, as advised by Whirlpool Tech Line. Used steamer to defrost evaporator. All tested ok.; used 1 W10902214 (THERMISTOR)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Munson Township, OH 44024

Robert A.

Job Details: 07/12/2018

Cc top part of frz warm, Checked temps, good, checked ice door, good, working as designed, op test ok; Job Cmpltd,

We serviced a

WRS321SDHZ01 Whirlpool

Model Refrigerator

Near Concord Township, OH 44060

Brian M

Job Details: 07/12/2018

Cc of noise Found noise coming from evapNormal sounds Showed customer the page about new noisesOP TEST OK

We serviced a

WED4800BQ1 Whirlpool

Model Dryer

Near Chester Township, OH 44026

Corey L.

Job Details: 07/12/2018

Customer complaint when a cycle is about over the dryer doesn’t work again until breaker is reset, power to the unit is good, thermostats on the unit and the element passed, customer is using a foil style vent, advised customer this is a fire hazard and should be replaced with a semisolid or solid rigid metal vent, advised customer to get an electrician to look at the breaker, customer requested tech switch the door around to open the opposite way, quoted, ok, reversed Door

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