We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairport Harbor, OH 44077
Joe O
Job Details:
03/14/2024
"Cc: not spinning out, making noise when in spinRan auto test. Found hub stripped. Pulled hub off. Found gear case stripped. Needs hub and gear case; ordrng 1 W11454734 (Gear case) and 1 W10528947 (drive hub kit)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near North Ridgeville, OH 44039
Marie V
Job Details:
03/14/2024
Cc that the unit is taking too long to dry. Check temps are good. Cust cleaned vent outside on second floor. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Mentor, OH 44060
Joe O
Job Details:
03/14/2024
"Cc: not agitatingFound washplate and Gear case stripped. Needs washplate and gear caseCustomer does not want to repair at this time ; ordrng 1 W11454734 (Gear case) and 1 W10902814 (washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ3
Near Cleveland, OH 44108
Joe O
Job Details:
03/14/2024
Installed hinge and knob. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near South Euclid, OH 44121
Jason N
Job Details:
03/14/2024
"Cc unit not turningConfirmed drum not turning. Found drum belt broken. Replaced belt and pulley using customer supplied pre id parts. Ran dryer test cycle, good tumble and heat. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near South Euclid, OH 44121
Jason N
Job Details:
03/14/2024
"Cc freezer section is too coldCustomer stated feeezer section is too and ice maker is no longer working. Temperatures set at 5 in freezer, 40 in ff sections. Ran thermmistor test 1, and 2. Both reading as passed. Checked true readings from main control, ff section reading 4.7k which translates to approx 50 degrees, freezer section reading 47.2k which translates to approx -20 degrees. Both thermistors are reading accurate. Noticed when entering diagnostics mode, compressor did not shut down, kept running. This will indicate a stuck relay on the main board, which would explain overcooling of freezer section. Main control will need replaced. Ran manual test harvest on ice maker. Ice maker will not index. Ice maker will also need replaced. Quoted customer for entire repair cost. Customer will think about it and respond back to office if moving forward with repair. ; ordrng 1 W11035835 (Control-board) and 1 W10882923 (Icemaker)"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Cleveland, OH 44113
Joe O
Job Details:
03/14/2024
"Cc: door locked, error codeFound no stored error codes. Popped door open. Removed clothing. Ran auto test. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Cleveland, OH 44104
Joe O
Job Details:
03/14/2024
Cc: not closing properlyFound lower hinge pin missing. Needs lower hinge pin; ordrng 1 W11026307 (hinge-pin)
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Sheffield Lake, OH 44054
Angel
Job Details:
03/14/2024
Cc that unit would have something on when the cycle ends and it would only happen on a normal cycle. Verified and found that the noise she is hearing is the vent fan because she had the option for 16hr fresh hold on but it was only on for the normal cycle causing her to think something was wrong with unit. So I showed customer how to turn it on and off before starting the cycle option test good.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near South Euclid, OH 44121
Jason N
Job Details:
03/14/2024
"Cc unit not turningConfirmed drum not turning. Found drum belt broken. Replaced belt and pulley using customer supplied pre id parts. Ran dryer test cycle, good tumble and heat. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJB0
Near Chagrin Falls, OH 44022
Corina B
Job Details:
03/14/2024
"Replaced the adjusters, track and stops. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model krmf706ess01
Near Aurora, OH 44202
Corina B
Job Details:
03/14/2024
"CC that there is a noise. Confirmed. Found the valve making a noise. Cust does not want to repair. ; ordrng 1 WPW10341329 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Kent, OH 44240
Corina B
Job Details:
03/14/2024
"CC that there is a noise. Found change in between the basket, ran diag F0e5 off balance load. Started a cycle with clothes. No abnormal noises. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Kent, OH 44240
Corina B
Job Details:
03/14/2024
CC that the fabric softener bezel is broken. Confirmed. Will need a new bezel. Cust can install part; ordrng 1 W11550898 (Bezel)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Lyndhurst, OH 44124
Jason N
Job Details:
03/14/2024
"Installed pump/motor. Ran test cycle, checked for leaks. All functions passed. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Avon Lake, OH 44012
Angel
Job Details:
03/14/2024
Cc that the console went out again. Verified power to console from control board and had 13vdc which is good. Since issue happened again will order control board and ui also made sure power from house hood and it was.; ordrng 1 W11583883 (Console) and 1 W11565856 (Control board)
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HS20
Near Avon Lake, OH 44012
Angel
Job Details:
03/14/2024
Replaced ui opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Wellington, OH 44090
David R
Job Details:
03/14/2024
"Cc noise, loud humming. Ticking sound coming from icemaker damper control, humming from evap fan motor. Ordering control, fan and blade; ordrng 1 W11661931 (Evap fan motor) and 1 WP67006337 (FZ fan blade) and 1 WPW10196393 (Ice maker damper control)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rootstown, OH 44272
Corina B
Job Details:
03/14/2024
CC that there is a noise when spinning. Confirmed. Found the bottom of the drain hose vibrating. Advised Cust this is normal. That the basket is floating and has suspension rods. Opt test ok.
We serviced a
WHIRLPOOL COMPACTOR
Model KUCC151GSS1
Near Strongsville, OH 44136
David R
Job Details:
03/14/2024
"Cc heard a lock snapping noise, door is stuck and nothing will move. Found gears broken, motor burning smell. Chain is good. Can move and put into position to remove basket, control is good. Will need motor and gear kit; ordrng 1 882699 (Gear drive kit) and 1 W10439651 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Strongsville, OH 44136
David R
Job Details:
03/14/2024
Replaced stud shelving. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID RANGE
Model KFEG500EWH6
Near North Royalton, OH 44133
David R
Job Details:
03/14/2024
"Replaced trim, vent and screws, did not over tighten. Unit is good. Opening normal, Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Cleveland, OH 44129
David R
Job Details:
03/14/2024
"Cc was on second floor and hearing a noise or banging from washer. Will see if its actually a noise, any random banging or maybe could be the amount of clothes/items in unit. Out of balance and overload error codes. Ran a diagnostics test. Good, nothing seems to be loose or hitting. All components working properly. Looked underneath unit, nothing loose. Ran unit on rinse and spin with a load of bath towels in unit. Zip tied drain hose and leveled unit out a little more. Let run all the way through. All normal sounds and functioning as it should. If customer wants can use more zip ties on drain hose or styrofoam. Make sure to not overload or if needed, pause unit and rearrange clothes. Replaced slider from t/s, just incase any concerns with that. Unit is good. Calling whirlpool to document; used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Parma, OH 44130
David R
Job Details:
03/14/2024
Replaced timer. Ordering new knob but no need for return. Unit itself is good. Op Test Ok. ; ordrng 1 W11675852 (Knob)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Rocky River, OH 44116
Marie V
Job Details:
03/14/2024
"Cc that screws came off the door, confirmed, inspected screws sent are not the ones needed, only one screw missing. Used from surplus. Also adjusted top scres was completely off, door back in place. Screws adjusted. Op test ok"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830IM01
Near Rocky River, OH 44116
Marie V
Job Details:
03/14/2024
"Cc that unit stared making a noise and showing error code f2e1 stuck key. Confirmed , try entering diag, not able to, power button upper light and upper oven is not working. Unit will need new panel. Also cust explaining noise when unit has finished preheating a fan makes a loud noise. Coming from cooling fan. Unit will need cooling fan for upper oven and control, control is warranty for 5 years. Office will contact once they have eta on the panel; ordrng 1 W11248652 (Fan cooling) and 1 W11451452 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Avon, OH 44011
Angel
Job Details:
03/14/2024
Replaced tracks opt test good.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Maple Heights, OH 44137
Bill
Job Details:
03/14/2024
"Cc valve connection flopping around, confirmed cc. Valve broken in half, ordered new valve, follow up scheduled for 3/18; ordrng 1 W11210463 (Valve)"
We serviced a
GE REFRIGERATOR
Model CYE22TSHNSS
Near Warrensville Heights, OH 44128
Bill
Job Details:
03/14/2024
"Cc unit not cold, confirmed cc. Freezer at temps, ff cold in the bottom and warm up top. Noticed evap was frozen, ran diagnostics found that the ff fan was not working. Ordered new fan follow up scheduled for 3/18. Asked customer if they had another place to store their food until repairs where complete. Told them to power down unit the night before I arrive, and to lay towels Down around unit for any water overflow.; ordrng 1 WR60X26866 (Ff fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5840BW0
Near Cleveland, OH 44120
Bill
Job Details:
03/14/2024
"Found capacitor was bad, changed cap with one from truck stock. Tested opt test good.; used 1 W11395618 (Cap) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Cleveland, OH 44120
Bill
Job Details:
03/14/2024
"Cc unit not heating, confirmed cc. Found unit thermistor and heating coil open during ohms test. Ordered new element and thermistor, follow scheduled for 3/19; ordrng 1 WP3387747 (Heating element) and 1 WP8577274 (Thermistor)"
We serviced a
MAYTAG RANGE
Model MGT8720DH05
Near Cleveland, OH 44105
Bill
Job Details:
03/14/2024
"Changed burner valve, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Strongsville, OH 44149
Bill
Job Details:
03/14/2024
"Changed inverter board, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Brecksville, OH 44141
Bill
Job Details:
03/14/2024
"Cc unit has no power, confirmed cc. Unplugged unit tested power at outlet, power tested at 120 v, plugged unit back in. Unit powered up, brought up diagnostics found no error codes. Tested unit unit tested good. Unit operating as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Garfield Heights, OH 44125
Manny
Job Details:
03/14/2024
Replace fz switch opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW7600XW0
Near Independence, OH 44131
Manny
Job Details:
03/14/2024
"Cc unit not working properly, verified and loud bearings and basket not engaging, unit needs bearings assembly, customer will not proceed ; ordrng 1 W10193886 (tub outer) and 1 W10820039 (hub) and 1 W11252784 (Agitator), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHW06
Near Cleveland, OH 44144
Manny
Job Details:
03/14/2024
"Cc door not sealed properly and gasket looks damaged, and has a lot of grease on it, verified and gasket looks twisted, verified and cabinet separated on the same spot the the gasket is twisted and lots of grease, calling tl spoke to, Bruce, send for review by Wpl. If they want us to try any fixes they contact us and if they are replacing the unit theyll contact the customer ; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Cleveland, OH 44102
Manny
Job Details:
03/14/2024
"Cc unit not heating, verified and ground and l1 reversed, switched wires opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF7A
Near Lakewood, OH 44107
Manny
Job Details:
03/14/2024
"Cc unit not working, verified and i40 on display, and ic0 one for switch and the other for communication error, unit is unresponsive can not reset or run any test on it besides the 2 codes, inform customer that I would need to replace control, UI and switch and then run a full diagnostic; ordrng 1 A18195201 (Control) and 1 5304528982 (Ui) and 1 A00055408 (Switch), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Lakewood, OH 44107
Manny
Job Details:
03/14/2024
"Cc unit not working, and f5e3 for latch issues, replaced with TS opt test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Ravenna, OH 44266
Corina B
Job Details:
03/14/2024
"CC that the unit is not cooling. Confirmed. Fz 30 ff 50. Found a block of ice on the back wall of the evaporator. Will need a new compressor and evaporator ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W10843121 (Drier) and 1 W11504445 (Coupler)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Aurora, OH 44202
Jason N
Job Details:
03/14/2024
"Cc oven not heating Ran bake test, no spark to ignitor. Ran broil test, again, no spark to ignitor. Checked power to DSI board from main control. DSI board receiving 121v when bake or broil is started. Unit will need DSI board replaced. ; ordrng 1 W11162730 (Module-spk) and 1 W11449506 (Valve-gas)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PHEXRQ00
Near Hiram, OH 44234
Corina B
Job Details:
03/14/2024
"CC that the unit is not making ice. Confirmed. Fz 10 ff 38. Cycled Icemaker 0 volts going to the valve. Will need a new ice maker. Cust does not want to repair ; ordrng 1 4317943 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS3
Near Hiram, OH 44234
Corina B
Job Details:
03/14/2024
"CC that there was flames shooting out of the broiler when one after a minute of using. Turned the broiler on let run flame coming out of the fitting, will need a new fitting, burner and Orfice. ; ordrng 1 W10776437 (Fitting) and 1 W11676566 (Burner) and 1 W11087486 (Orfice)"
We serviced a
GE DISHWASHER
Model GDT605PSM6SS
Near North Ridgeville, OH 44039
David R
Job Details:
03/14/2024
"Cc unit intermittent not working or going through cycle as it should. Customer did some cleaning under the filter and filter itself. Went under unit. Found pressure sensor was all clogged up. Cleared debris, tested. Good. Let run, starting every time. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near North Ridgeville, OH 44039
David R
Job Details:
03/14/2024
"Cc compressor making noise. Found compressor loud and shutting off. Total no cool; ordrng 1 W11547313 (Comp) and 2 W11504416 (Coupler)s and 2 W11504431 (Coupler)s and 2 W11506621 (Coupler)s and 2 W11506635 (Coupler)s and 2 W11504447 (Coupler)s and 2 W11504445 (Coupler)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chagrin Falls, OH 44022
Jason N
Job Details:
03/14/2024
"Cc unit not drainingCustomer stated drain issue was intermittent, now will not drain at all. Found unit flashing fault code f9e1 for drain problem. Checked under unit, no wire breaks. Checked power at drain pump, 0v. Checked power at main control, 122v when drain pump is commanded. Wire break somewhere in harness, wire harness will need replaced. ; ordrng 1 W11643701 (Harness-wire)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chardon, OH 44024
Jason N
Job Details:
03/14/2024
"Cc unit not making ice Customer stated he tried to replace ice maker to no avail. Ran ice maker diagnostics, no codes stored, customer most likely power cycled unit and cleared codes. Ran test 57, ice maker did not index, reported back as 2-0 harvest not complete. Quoted customer ice maker replacement. Replaced ice maker using miscellaneous truck stock part (W11658802). Power cycled unit. Ran test 57, ice maker indexed properly. Ran test 36, 37. Ice box fan running and thermistor reported back as passed. Advised customer to allow up to 24 hrs for ice production to resume. Op test good.; used 1 W11658802 (Icemaker) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Kirtland, OH 44094
Joe O
Job Details:
03/14/2024
"Cc: intermittent display, abnormal lights. Found harness shorted in junction box. Needs harnessAdvised customer could potentially need ui and controlCustomer does not want to repair at this time ; ordrng 1 W10889944 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Ashtabula, OH 44004
Dan H
Job Details:
03/14/2024
"Installed new element, op test no good , control is not sending 240vac to element, unit needs new control; ordrng 1 W11567368 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details:
03/14/2024
"Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 67 degrees, evaporator fan is running, found compressor partially unplugged, plugged in compressor started, unit started cooling, condenser fan never started, condenser fan is receiving 120vac , unit needs new condenser fan motor ; ordrng 1 W11578915 (Motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Geneva, OH 44041
Dan H
Job Details:
03/14/2024
"Customer complaint that unit is not powering on, confirmed, found no power to unit, advised customer that they need an electrician to correct power supply"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Mentor, OH 44060
Dan H
Job Details:
03/14/2024
"Customer complaint that lid lock is broken, found strike broken, installed new strike, op test good"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS4
Near Painesville, OH 44077
Dan H
Job Details:
03/14/2024
"Customer complaint that burner is too hot, found infinite switch not cycling element to maintain low setting, installed new infinite switch, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Lakewood, OH 44107
Manny
Job Details:
03/14/2024
"Cc unit not working, verified and f7e1, f7e6, and f7e5 all for motor issues, verified and cap leaking oil, replaced cap with TS, opt test ok; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBC107KSS0
Near Bay Village, OH 44140
Angel
Job Details:
03/14/2024
"Cc that after a self clean the oven will not work. Found a service point on issue and unit will need the thermal fix and cooling fan replaced because they updated the fan for a faster spinning one for better cooling performance. Gave customer estimate and decided to hold off on it ; ordrng 1 WPW10176670 (Blower) and 1 WP9759242 (Thermalfix), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ08
Near Westlake, OH 44145
Angel
Job Details:
03/14/2024
Cc that unit is building up ice around freezer door and that they do not want this refrigerator anymore and they want it replaced. Explained to customer that they would have to fight that with Whirlpool and we have no authority to replace or tell Whirlpool to replace a unit. Verified door issue and found gap between gasket because door is not closing properly. Steamed out ice and made sure door was closing properly and explained to customer to make sure door is closed and opened from the center of the handle not from the sides to avoid issue from happening again.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near North Olmsted, OH 44070
Angel
Job Details:
03/14/2024
Cc that unit is making a loud squealing noise and showed me a video a noise and it was squealing pretty loud at the spin cycle. Ran a test cycle and no noise so I replaced cam and belt and than ran a drain/spin with some wet towels to see if it would make the sound which customer stated it would do every time on the spin and it made the sound will need gearcase replaced.; ordrng 1 W11449840 (Gearcase) and 1 W11481722 (Shifter)
We serviced a
MAYTAG RANGE
Model CWG3100AAB25
Near Amherst, OH 44001
Angel
Job Details:
03/14/2024
Cc that door was moving a lot when opening. Verified and it was one screw that was loose causing the outer glass to move back and forth when opening and closing door. Tightened the screw opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Westlake, OH 44145
Marie V
Job Details:
03/14/2024
"Unit not having mich frost on evap. Ran step 4 again, less refrigerant on unit, theres a leak somewhere, sp on evaporator. Gave estimate on that cust will not fix; ordrng 1 WPW10608485 (Evaporator) and 1 W10276644 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrqa59cnkz01
Near North Ridgeville, OH 44039
Marie V
Job Details:
03/14/2024
"Cc that the unit is still freezing on the same drawer. Called tech line spoke with Bruce, this job will be sent to review to engineering, they will contact via email with next steps in the next 2 to 3 days. ; saved tckt"
We serviced a
WHIRLPOOL RANGE GAS
Model WFG550S0LZ4
Near Mentor, OH 44060
Corina B
Job Details:
03/14/2024
CC that there is an orange flame. Turned the burner on once in awhile there is an orange flame. Advised Cust this is normal to have a little orange flame. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Cleveland, OH 44135
Manny
Job Details:
03/13/2024
"Cc unit not drying or taking multiple cycles to dry, verified and vent needs to be replaced and outlet cleaned, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Painesville, OH 44077
Dan H
Job Details:
03/13/2024
"Installed new door gasket, op test good"
We serviced a
GE REFRIGERATOR
Model GFSS6KKYASS
Near Mentor, OH 44060
Dan H
Job Details:
03/13/2024
"Customer complaint that unit is not cooling properly, fresh food section temperature at 38 degrees, freezer section temperature at 30 degrees, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, part is no longer available ; ordrng 1 WR85X10096 (Evaporator)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Painesville, OH 44077
Dan H
Job Details:
03/13/2024
"Customer complaint of squealing noise, confirmed, installed new rollers, pulley, and belt, op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Parma, OH 44134
Bill
Job Details:
03/13/2024
"Changed dispenser, tested opt test good."
We serviced a
MAYTAG REFRIGERATOR
Model RTT1900DAE
Near Mentor, OH 44060
Dan H
Job Details:
03/13/2024
"Customer complaint of loud noise, noise is refrigerant running through lines, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Eastlake, OH 44095
Dan H
Job Details:
03/13/2024
"Installed new led kit, broken the door switch while installing lights, unit needs new door switch; ordrng 1 W11123941 (Switch)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Mentor, OH 44060
Dan H
Job Details:
03/13/2024
"Customer complaint that unit is not powering on, ran diagnostics, no error codes found, ran test cycle, unit completed test cycle, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Madison, OH 44057
Jason N
Job Details:
03/13/2024
"Installed drain pump. Ran test cycle, all functions passed, unit drained out properly. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Solon, OH 44139
Corina B
Job Details:
03/13/2024
Replaced the fan. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Painesville, OH 44077
Dan H
Job Details:
03/13/2024
"Customer complaint of loud grinding noise, confirmed, bearings are worn, unit needs new bearings, customer does not repair at this time; ordrng 1 W10435302 (Bearings), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Painesville, OH 44077
Dan H
Job Details:
03/13/2024
"Customer complaint that leveler leg is missing, installed leg, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Parma, OH 44134
Marie V
Job Details:
03/13/2024
Replaced vent and changed setting by sp. op test ok
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Streetsboro, OH 44241
Corina B
Job Details:
03/13/2024
Replaced the control. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Streetsboro, OH 44241
Corina B
Job Details:
03/13/2024
CC that the unit shakes. Confirmed. Advised Cust this is normal because of the suspension rods. Basket is centered. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Kent, OH 44240
Corina B
Job Details:
03/13/2024
"CC that there is a f6e2 and does not start. Confirmed. Ran diag chi F6e2 Communication Error: UI Cannot Hear ACU, f2e1 stuck key. Will need a new ui. ; ordrng 1 W11114670 (Ui)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Atwater, OH 44201
Corina B
Job Details:
03/13/2024
"CC that there are holes in the basket and the spin is loud. Confirmed. Found the gearcase is leaking oil. Will need a new basket, gearcase, stator, rotor, clutch and slide. Cust does not want to repair ; ordrng 1 W11178227 (Basket) and 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slude) and 1 W11260238 (Rotor)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Mantua, OH 44255
Corina B
Job Details:
03/13/2024
CC that the gasket is ripped. Confirmed. Found the liner warped. Will need a new door. Office to reschedule appointment ; ordrng 1 LW10912110 (Door) and 1 WPW10612926 (Nameplate)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Streetsboro, OH 44241
Corina B
Job Details:
03/13/2024
"Replaced the hinge and lights. Door sticking sticking, out at the top. Door does not open all the way due to the top pins sticking out for the cover for the compressor area. The door panels cover the whole machine. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Lorain, OH 44055
Angel
Job Details:
03/13/2024
Cc that unit is not filling with water and will not wash. Verified and found that drain hose is on floor. Explained to customer drain hose has to be at least 38 off the ground to avoid issue she is having unit is working as designed opt test good.
We serviced a
MAYTAG WASHER
Model MVWB766FW2
Near Painesville, OH 44077
Jason N
Job Details:
03/13/2024
"Cc unit not finishing rinse and spin cycle, displays out of balance. Ran diagnostics, found codes f0e3 for overload and f2e1 for stuck button. Checked tub suspension, tub bounces several times, suspension is weak. Unit will need suspension rods replaced. ; ordrng 1 W11130359 (Suspension)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mentor, OH 44060
Jason N
Job Details:
03/13/2024
"Cc unit not rinsing. Ran diagnostics, found codes f8e1 for low/no fill and f2e1 for stuck button. Ran manual valve tests, found cold valve is actuating but water just trickling in. Checked water pressure at house connection, good psi. Unit needs inlet valve replaced. Replaced inlet valve using miscellaneous truck stock part (W11210463). Cleared codes and ran test cycle, all functions passed. Op test good. ; used 1 W11210463 (Valve) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Wickliffe, OH 44092
Jason N
Job Details:
03/13/2024
Cc washplate damaged/crackedReplaced washplate using customer supplied pre id part. Op test good.
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS11
Near Cleveland, OH 44143
Jason N
Job Details:
03/13/2024
"Cc unit not heating up past 288 degreesCustomer stated unit oven cannot be set for higher then 288 degrees, but it burns everything that she tries to bake. Found unit is reading degrees in Celsius scale. Changed to Fahrenheit. Ran bake test to 350 degrees. Unit is working as designed."
We serviced a
AMANA DRYER
Model NED5800HW1
Near Brooklyn, OH 44144
Manny
Job Details:
03/13/2024
Replace housing opt test.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cleveland, OH 44111
Manny
Job Details:
03/13/2024
Replaced parts ordered opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Lakewood, OH 44107
Manny
Job Details:
03/13/2024
"Cc clothes wet at the end of the cycle, verified and ran test cycle and gearcase is slipping and oil inside basket, tried removing the wash plate but its stuck, unit needs gearcase, pulley, hub, wash plate and shifter. Customer asked if unit still usable, I told her that the machine works but dont recommend using it since there is oil but if she does to keep an eye on the unit, as oil can get on her clothes, customer will not proceed with the repair at this time, will think about it and let us know if proceeding.; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11481722 (Shifter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Fairview Park, OH 44126
Manny
Job Details:
03/13/2024
"Cc unit leaks, verified and filter housing leaks, needs filter housing assembly.; ordrng 1 W11346622 (Filter head)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near North Olmsted, OH 44070
Manny
Job Details:
03/13/2024
"Cc that hissing noise coming from the back and not cooling, verified and unit cooling properly and house water supply line is broken causing the hissing noise, unit working properly at this time but house supply line needs replacing. Advised to monitor temps Opt test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Garfield Heights, OH 44125
Marie V
Job Details:
03/13/2024
"Cc that unit is not drying or getting hot. Confirmed. Check voltage coming in, found from L1 to N 120, from L2 to N 29V, and from L1 to l2 90v. Will need electrician."
We serviced a
WHIRLPOOL WASHER
Model TAWS700RQ1
Near Cleveland, OH 44128
Bill
Job Details:
03/13/2024
"Changed coupling, tested. Basket barely moved, ordered gear case, clutch and basket drive. Office to follow up as gear case was out of stock.; ordrng 1 W10820043 (Basket drive) and 1 285785 (Clutch) and 1 3360629 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Solon, OH 44139
Bill
Job Details:
03/13/2024
"Found wires at bottom of door where broken, gave estimate for new door. Customer chose not continue repairs at this time; ordrng 1 LW11202403 (Doori)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cleveland, OH 44119
Jason N
Job Details:
03/13/2024
"Cc oven not heating Ran bake test to 300 degrees, ignitor not glowing, checked power into ignitor, good at 120v. Unit will need bake ignitor replaced. During replacement, smelled raw gas from behind unit. Bubble checked connections, found leak at regulator/gas line connector, adapter is not tight and no sealant was used. Could not find a shutoff for unit, turned off main gas to household. Removed line and used pipe dope on adapter and tightened into regulator, reconnected line. Turned gas back on, no leaks found. Installed bake ignitor using truck stock. Ran bake test to 300 degrees. Unit preheated and cycled. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Euclid, OH 44123
Jason N
Job Details:
03/13/2024
"Cc unit not agitating Ran diagnostics, found code f8e1 for low/no fill. Drain hose laying on floor draining into floor drain. Secured drain nose to side of washtub. Cleared codes and ran test cycle. All functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Gates Mills, OH 44040
Jason N
Job Details:
03/13/2024
Cc unit need ff side door replaced due to damage Replaced ff side door using customer supplied part. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Mentor, OH 44060
Jason N
Job Details:
03/13/2024
"Cc unit displays a key or wrench when trying to turn unit onFound control lock turned on. Turned off control lock. Showed customer how to turn on and off if issue happened again. Test cycle good, all functions passed. Op test good."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Orwell, OH 44076
Jason N
Job Details:
03/13/2024
Installed HMI board and encoder board. All console functions working. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maple Heights, OH 44137
Marie V
Job Details:
03/13/2024
"Cc that ice dispenser does not works. Confirmed, Removed ice and inspected, unit will need new bin, shaft and motor; ordrng 1 WPW10347093 (Bin) and 1 W10822606 (Dispenser) and 1 W11509548 (Shaft)"