We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Perry, OH 44081
Joe O
Job Details: 11/22/2022
Cc: front left and right burners not igniting properlyCleaned burner orfices. Tested. Op test ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KOCE500ESS09
Near Avon, OH 44011
Angel
Job Details: 11/22/2022
"Replaced control board, magnetron, and inverter tested unit with a mug of water and functioned as should. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mayfield Heights, OH 44124
Corina B
Job Details: 11/22/2022
"Cust showed pop, sent pic. CC that the unit is not washing. Confirmed. 4-3 wash motor not running, 7-1 no heat. Checked the power at the control to the pump and motor, 0 volts. Will need a control and pump. ; ordrng 1 W10906426 (Control) and 1 W11025157 (Pump and motor)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB1
Near Warrensville Heights, OH 44122
Manny
Job Details: 11/22/2022
"Cc unit keeps the cooktop light on, verified and found LF and RF switches defective, ordering LF and RF switches. ; ordrng 1 WPW10434452 (switch-inf) and 1 WP3149400 (switch-inf)"
We serviced a
ADMIRAL DRYER
Model ADE7000AYW
Near Cleveland Heights, OH 44118
Manny
Job Details: 11/22/2022
"Cc unit have same issue, verified and thermal fuse open, noticed the vent has a T by the wall and another vent hooked up to it, and vent still no clean see pics.; ordrng 1 WP53-1182 (fuse-thrml)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Cleveland Heights, OH 44118
Manny
Job Details: 11/22/2022
"Cc that unit was doing the same for about 2 days but working again, Im thinking spark module defective or switches spoke to bj and he agreed with the module and switches, ordering spark module and switch harness.; ordrng 1 WPW10475149 (module-spk) and 1 W11376663 (Switch harness)"
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 11/22/2022
"Replaced hose, and fitting opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 10651173310
Near Mentor, OH 44060
Jason N
Job Details: 11/22/2022
"Cc unit leaking water Found ice buildup on bottom of freezer section, defrost drain is clogged. Cleared ice from freezer section. Steamed out drain. Poured water into tray to ensure good flow through. Op test good."
We serviced a
GE REFRIGERATOR
Model TBX21CIBRRWW
Near Highland Heights, OH 44143
Jason N
Job Details: 11/22/2022
Cc unit leaking Customer stated the unit seems to be leaking from the ice maker and water is leaking into the ff section. Found freezer partition full of water and dripping from light socket and cold control. Soaked up water inside partition. Customer stated she does not use ice maker and it would be fine to remove. Removed ice maker and turned off water to unit from wall valve. Op test good.
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Wellington, OH 44090
David R
Job Details: 11/22/2022
"Cc of noise. Worn idler and rollers. Needs dryer repair kit. No delivery, part will come from t/s.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Euclid, OH 44123
Joe O
Job Details: 11/22/2022
Installed element and oven bottom. Tested. Found bake element only receiving 120v. Needs control; ordrng 1 WPW10586737 (cntrl-elec)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Amherst, OH 44001
Angel
Job Details: 11/22/2022
Cc that unit just keeps clicking when they turn it on and they cant get it to a low setting. I had the customer show me themselves and found that they were igniting unit correctly but they would leave it where the ignitors tick causing the ignitor to keep ticking explained to them that once the burner ignites they have too move it to the desired setting because if not it will stay on high and the ignitor will keep ticking so I showed them how to put it on low and how to keep it from ticking continuously unit is working as designed. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Willowick, OH 44095
Corina B
Job Details: 11/22/2022
"CC that the unit will not do anything. Confirmed. Found the unit paused. Held the start button in,, cleared. Started a drain and spin. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Kirtland, OH 44094
Corina B
Job Details: 11/22/2022
Replaced the harness. Tested. Opt test ok
We serviced a
MAYTAG DRYER
Model MDG5500AWQ
Near Euclid, OH 44123
Joe O
Job Details: 11/22/2022
Cc: not heatingFound unit is heating at initial start. Replaced gas coils. Ran test cycle. Op test ok
We serviced a
JENN-AIR WALL OVEN
Model JJW9830DDR
Near Broadview Heights, OH 44147
Manny
Job Details: 11/22/2022
"Replaced both cooling fans, ran test opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PF7
Near Maple Heights, OH 44137
Manny
Job Details: 11/22/2022
"Replaced valve no leaks, lines are in good condition, and the ones I ordered wont be needed, took for return. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Avon, OH 44011
Gabriel P
Job Details: 11/22/2022
"Replace pump assembly. Opt test ok"
We serviced a
GE DISHWASHER
Model GDF540HGD2BB
Near Mentor, OH 44060
Dan H
Job Details: 11/22/2022
"Installed new customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line switch, op test good"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Euclid, OH 44119
Joe O
Job Details: 11/22/2022
Cc: pan slipped and burned customerFound burner grates are not level. Called whirlpool safety spoke with Cody. Needs gratesCustomer to install. If any questions safety stated for customer to contact them.; ordrng 2 WPW10578251 (grate-brnr)s
We serviced a
KENMORE DISHWASHER
Model 665.13093N413
Near Pepper Pike, OH 44124
Corina B
Job Details: 11/22/2022
CC that the dishes are coming out dirty and it smells. Ran diag no codes. Heater turns on. The water and the drain go into the basement. The hot water line is coming off of the hot water tank. Found the filter is dirty. Cleaned the filter. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2670XEB0
Near Avon, OH 44011
Angel
Job Details: 11/22/2022
Cc that unit stopped making ice. Verified temperatures and ff section was at 38* and freezer was at 3* looked in ice maker compartment and found that the ice maker never finished the cycle it stopped half way so I tried to reset it to make it cycle also tried to jump it but nothing ice maker is receiving power as well unit will need ice maker replaced. Gave customer estimate and stated he will leave as is for now.; ordrng 1 WPW10300024 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Avon, OH 44011
Angel
Job Details: 11/22/2022
Cc that fan was ratting and ff section was warm. Verified and found ice buildup around fan and vent area cleared out ice and also noticed fan was running slow doesnt have enough speed to push the cold air unit will need evap fan. Replaced fan from truck stock and it started running as should opt test ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Chagrin Falls, OH 44022
Corina B
Job Details: 11/22/2022
"CC that the unit does not start. Confirmed. Found the door not shutting properly, which is not hitting the lock. The bellow is torn. Will need a new bellow and lock. Customer does not want to repair ; ordrng 1 WP8182119 (Bellow) and 1 WP8183270 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 110.774426
Near Cleveland, OH 44135
Angel
Job Details: 11/22/2022
Cc that unit was not heating. Ran unit and no heat took back off and found thermal fuse open explained to customer hes going to have to clean vent to prevent issue from happening again so I replaced it tested unit and it started heating as should. Opt test ok.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44111
Angel
Job Details: 11/22/2022
Went to replace parts and noticed that the small board on the deli drawer was not lit up so I disconnected it and all the lights and functions started working as should. Called BJ and explained issue and stated that it should be good these deli drawer boards make the unit stop functioning as should so customer stated that he didnt care about that board that we can leave it unplugged as long as everything functions so I made sure the temperatures were dropping and by the time I left the ff section was at 43* and it was at 70* and it started later on in the freezer waited to make sure temps were dropping
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Parma Heights, OH 44130
David R
Job Details: 11/22/2022
Talk to customer. Could be a short in wires in door at bottom by hinge. Not allowing ice to dispense and only get water/ice intermittently. Customer ok with order door. ; ordrng 1 W11566705 (Door)
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Mentor, OH 44060
Brian M
Job Details: 11/22/2022
Cc unit not cooling properly Found ff evap fan not running Needs fan and update module ; ordrng 1 WR60X26866 (fan dc ff evap) and 1 SHIPPING (shipping and handling) and 1 WR98R4546322 (Update)
We serviced a
WHIRLPOOL DRYER
Model CED9160GW1
Near Cleveland, OH 44144
David R
Job Details: 11/22/2022
"Checked power from outlet at terminal, getting 120 from L1-N and L2-N and 240 across L1-L2. Checked motor circuit at control, tested thermal fuse good, open motor switch. Talked to Brian, out of warranty, custodian said to get in touch with secretary, email on file. Send everything over to her and then get everything order out and set up return. ; ordrng 1 279782 (Motor switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Painesville, OH 44077
Dan H
Job Details: 11/22/2022
"Customer complaint that lights are flashing, no light found flashing, ran diagnostics found f1e1(control failure ) error code, started normal wash cycle, unit shut down and started flashing f1e1 error, unit needs new control ; ordrng 1 W11462460 (Cntrl)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Brecksville, OH 44141
David R
Job Details: 11/22/2022
"Replaced left hinge. Good, Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Painesville, OH 44077
Dan H
Job Details: 11/22/2022
"Customer complaint that water is accumulating in bleach dispenser, bleach dispenser is just a funnel, showed customer, made sure ports were clear, unit is operating as designed, advised customer to run a clean washer cycle"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Thompson, OH 44086
Dan H
Job Details: 11/22/2022
"Customer complaint that unit fills then shuts off, ran diagnostics found f7e7(motor unable to reach target rpm) error code, ran manual test cycle for heavy agitate and high speed spin, unit spins and agitates, good flow through valves, lid locks and unlocks, started normal wash cycle, unit filled and began washing, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG231LVS0
Near Cleveland, OH 44105
Jason N
Job Details: 11/22/2022
"Cc unit building up gas and ignites with a whoosh soundFound ignitor installed incorrectly. Advised customer to call office when she is ready for repair."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland Heights, OH 44106
Jason N
Job Details: 11/22/2022
"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part per WP bulletin W11540964 and s code S17304. Customer also stated the unit is displaying an H20 code and not starting a cycle. Found several chewed apart wires under unit going to the inlet valve and flow meter. Repaired wiring. Ran auto test cycle, all functions passed, no leaks. Op test good."
We serviced a
GE REFRIGERATOR
Model GFSS6KKYCSS
Near Jefferson, OH 44047
Dan H
Job Details: 11/22/2022
"Installed new air damper, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KWH0
Near University Heights, OH 44118
Jason N
Job Details: 11/22/2022
"Cc unit leaking from door.Ran m/s for entitlement, under a yr.Ran wash test, found drip from left side of door. Tub gasket is is not sealing on the upper corner, the gasket looks to have molded slightly warped. Unit will need tub gasket. Part is not showing in stock at Marcone, office to contact customer with next service date; ordrng 1 W11483553 (Tub gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Ashtabula, OH 44004
Dan H
Job Details: 11/22/2022
"Customer complaint that unit is not completing cycles, ran diagnostics no error codes found, lid locks and unlocks, unit agitates and spins, drain pump is working, valves open and close, unit is operating as designed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Beachwood, OH 44122
Joe O
Job Details: 11/22/2022
Cc: long dry timesFound Cust has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated?with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found the plastic venting smashed. Found unit not heating. Thermal cut off open. Needs thermal cut off. Replaced thermal fuse. Op test okAdvised customer recommended to replace venting before use. ; used 1 279816 (CUTOFF) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Valley View, OH 44125
David R
Job Details: 11/22/2022
Replaced strike and latch. Bezel was also broken. Ordering and customer can put on themselves. ; ordrng 1 W11545554 (Bezel)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/22/2022
Installed suspension OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Garrettsville, OH 44231
Brian M
Job Details: 11/22/2022
Cc unit making noise Found gearcase leaking Stator is seized and rusted on will be damaged to remove If it cant be removed it will need all new parts to put on new gearcase ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10754161 (motor rotor) and 1 W10754158 (motor stator) and 1 W10902814 (washplate) and 8 W11027980 (screw)s and 1 SHIPPING (shipping and handling)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Westlake, OH 44145
Gabriel P
Job Details: 11/22/2022
"Replace seal,opt test ok"
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFB
Near Mogadore, OH 44260
Brian M
Job Details: 11/22/2022
Cc no pre heat Found igniter to be weak Replaced using truck stock ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV04
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/22/2022
Replace control opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Chagrin Falls, OH 44022
David R
Job Details: 11/22/2022
"Cc frost build up under ice bin. Dispenser door for ice is closing all the way, tried to adjust it and put a little silicone around edges. Cleared all frost. Adjusted temps to 2 in FZ and 37* in FF. Also advised customer to clean out bin once a month or so especially if not using ice frequently. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Garfield Heights, OH 44125
David R
Job Details: 11/22/2022
"Brand new, cc unit not spinning. Found wires loose on for motor control, corrected. Ran diagnostics, no error codes. Ran test mode, good. Ran with load in on drain and spin, good. Spin and agitate, working correctly. Also advised customer to not overload unit, overloading could cause unit to not spin, unit is working. Load in when I left, good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Streetsboro, OH 44241
Brian M
Job Details: 11/22/2022
Cc unit not working Ran diagnostics no errors Ran auto test OP Test Ok Leveled foot
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Cleveland, OH 44113
Angel
Job Details: 11/22/2022
Cc that unit was rattling. Verified and blower wheel was split replaced it with new one opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/22/2022
"Replace valve,but small amount of pressure was coming out check water pressure going to fridge and is good advise customer to change filter if still have same pressure will need filter housing part number W11162042 but customer insists to replace filter ordering ; ordrng 1 W11162042 (Filter housing)"
We serviced a
AMANA REFRIGERATOR
Model SRD21VW
Near Beachwood, OH 44122
Joe O
Job Details: 11/22/2022
"Cc: not coolingFound temps in both compartments at 68 degrees. Found compressor not running. Hooked up compressor tester. Unit not starting. Needs compressor and drierCustomer does not want to repair at this time ; ordrng 1 W10309990 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL COOKTOP GAS
Model WFG505M0BS4
Near Cleveland, OH 44121
Jason N
Job Details: 11/22/2022
Cc flames on right side burners too high and oven light does not work Adjusted flames for simmer on both RR and RF burners. Found oven bulb broken off in socket. Removed bulb remainder and installed new bulb from truck stock. Oven light working. Op test good. ; used 1 8009 (APPLIANCE BULB) from stock
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Cleveland, OH 44102
Angel
Job Details: 11/22/2022
Cc that unit was not igniting again. Tested unit myself and it started to spark but would not ignite Verified and found that the igniter was too far off the burner so I adjusted it closer to the burner tube and now with one spark it ignites. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Seven Hills, OH 44131
David R
Job Details: 11/22/2022
"Replaced splutch kit and belt. Ran diagnostics, good. Put load in and ran a quick wash then drain and spin. Squealing noise is still present. Would replace gearcase. Ordering, ; ordrng 1 W11449840 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Ashtabula, OH 44004
Dan H
Job Details: 11/22/2022
"Customer complaint that customer found grease on their sheets, no gearoil found leaking under unit, no gearoil found in tub, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Shaker Heights, OH 44122
Joe O
Job Details: 11/22/2022
Installed rails. Customer showed adjuster clips broken. Rails are functioning. Needs rack adjusters Customer does not want to repair at this time; ordrng 2 WPW10546503 (adjuster)s
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS2
Near Aurora, OH 44202
Brian M
Job Details: 11/22/2022
Cc fridge not cooling Found damper not opening Also drip pan frozen over Needs damper and drain tube cleared ; ordrng 1 242303001 (damper assy) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Wickliffe, OH 44092
Jason N
Job Details: 11/22/2022
"Cc unit making a squealing noise when fillingRan auto test, confirmed cold side of inlet valve squealing when filling. Replaced inlet water valve using truck stock part. Reran auto test, no abnormal noise heard. ; used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Solon, OH 44139
Brian M
Job Details: 11/22/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model KSDG950ESS3
Near Brecksville, OH 44141
Corina B
Job Details: 11/22/2022
Replaced the door and liner. Opt test ok
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Garfield Heights, OH 44125
Corina B
Job Details: 11/22/2022
Replaced the cooktop and grates. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Westlake, OH 44145
Angel
Job Details: 11/22/2022
Replaced ice maker made sure it cycled and filled Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Ashtabula, OH 44004
Dan H
Job Details: 11/22/2022
"Customer complaint that unit is not draining, confirmed, drain pump is not pumping, unit needs new drain pump, unable to remove dishwasher from under counter because floor has been laid in front, unit cannot be repaired with out being removed, customer will have to have unit removed ; ordrng 1 W11497943 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44022
Joe O
Job Details: 11/22/2022
Installed door. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mentor, OH 44060
Jason N
Job Details: 11/22/2022
"Cc unit making a noise during sensingCustomer showed pop.Ran diagnostics, no codes stored. Ran auto test and calibration, all functions passed, slight belt squeak during spin, common noise for model. Advised customer I can replace drive belt but may or may not reduce belt noise. Replaced drive belt using truck stock part. Reran auto test, noise is still present but less. Unit is working as designed. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/22/2022
Cx unit goes sense to done Found slider damaged not allowing unit to shift properly Replaced using truck stock OP Test Ok ; used 1 W10734521 (SLIDER) from stock
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near North Royalton, OH 44133
David R
Job Details: 11/22/2022
"Replaced idler. Back rollers bad, the new rollers will not fit, hole on new ones too small. Switched the front with back and used zoom spout. Tried to take off bracket that they are attached to, all seized on. Are we able to do some research and get the old style rollers (took pics in photo) instead of the new style ones. Sending over. ; O-emld tckt"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Gates Mills, OH 44040
Brian M
Job Details: 11/22/2022
Cc unit not getting to 350 f Found unit set to Celsius Switched settings OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Madison, OH 44057
Dan H
Job Details: 11/22/2022
"Customer complaint of rattling noise, confirmed, found a rock in the felt slides, removed, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
GE RANGE
Model JGB870SET1SS
Near Mentor, OH 44060
Brian M
Job Details: 11/22/2022
Cc unit not pre heating Found igniter broken Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near North Royalton, OH 44133
David R
Job Details: 11/22/2022
"Replaced valves and hose, dispenser recently replaced. Good, ran diagnostics, good. Ran a quick cycle, good. Test good, Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Fairview Park, OH 44126
Gabriel P
Job Details: 11/22/2022
Replace float switch and ran auto test and rinse only and no leak found
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 11/22/2022
Took out unit then take apart and Replace humanity sensor the put back together opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Strongsville, OH 44149
Gabriel P
Job Details: 11/22/2022
"Found thermal fuse open replace,opt test ok working as design"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Mayfield Heights, OH 44124
Corina B
Job Details: 11/22/2022
Replaced the lower spray arm. Started a cycle. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Garfield Heights, OH 44125
Angel
Job Details: 11/21/2022
Cc that oven was not heating at all. Tested it myself and confirmed oven is not preheating. Checked ignitor and it was receiving voltage but not glowing so I replaced ignitor tested unit and it started preheating as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Solon, OH 44139
David R
Job Details: 11/21/2022
Replaced FZ door. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Solon, OH 44139
David R
Job Details: 11/21/2022
"Replaced both bottom drawer tracks. Tested, good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Mayfield Heights, OH 44124
Dan H
Job Details: 11/21/2022
"Customer complaint that every in the freezer is frozen solid, freezer section temperature at 7 degrees, fresh food section temperature at 43 degrees, unit is operating as designed"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS05
Near Chesterland, OH 44026
Dan H
Job Details: 11/21/2022
"Customer complaint that liner is cracking, confirmed, liner is not repairable, called whirlpool techline spoke to Rob, sent to review"
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XBL00
Near Chardon, OH 44024
Dan H
Job Details: 11/21/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/21/2022
Found right hinge broken replace opt test ok
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Cleveland, OH 44128
David R
Job Details: 11/21/2022
"Found chipped ignitor. Replaced ignitor and cutoff. Ran unit on timed dry high for 15 mins, good, cycling on and off, heat is good. Ran another 15 mins on Sensor more dry, same, good, cycling on and off. Went outside to check vent airflow, good. Short run from basement to outside. Just advised to not stuff unit with clothes, make sure to use correct time. Also if doing a big cover or blanket. Might have to turn it inside out and run more than once if needed to dry unit is good and working properly. Put a load of clothes in before leaving, set to Heavy Dry (65/70 mins) on timed dry. Customer to monitor. Good. Op Test Ok."
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Maple Heights, OH 44137
Corina B
Job Details: 11/21/2022
Entitlement is good. CC that the u it is not cooling. Confirmed. Found the evaporator with a ball of ice in the right hand. Will need a new evaporator and drier. ; ordrng 1 W11562258 (Evaporator) and 2 W11504419 (Coupler)s and 2 W11504449 (Coupler)s and 2 W11109499 (Drier)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chardon, OH 44024
Dan H
Job Details: 11/21/2022
"Customer complaint that drawer track is broken, confirmed, parts recieved are not correct part, ordering drawer track, customer says they can install ; ordrng 1 W11368751 (Drawer track)"
We serviced a
WHIRLPOOL WASHER
Model WFW560EHW1
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/21/2022
Found Bellow ripped ordering also customer prefer dec 5 for scheduling ; ordrng 1 W11314648 (Bellow)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Maple Heights, OH 44137
David R
Job Details: 11/21/2022
"Cc unit was not cooling and loud noise. Arrived today and customer said for the past week, unit has been cooling, no noise. Took temps, 38* in FF and 0* in FZ. Checked in back and comp and condenser fan are both good. Fan in FZ good, no build up of ice on evap, good frost pattern. Could of been too much items in FZ blocking airways or if door not shut all the way and letting warm air get in but as of today, unit is good. Op Test Ok.**customer did mention the FZ being packed. Stayed above, advised customer to keep airways free in future."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2355PF9A
Near Aurora, OH 44202
Brian M
Job Details: 11/21/2022
Cc unit leaking Found drain clogged Unplugged OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Aurora, OH 44202
Brian M
Job Details: 11/21/2022
Cc unit not starting Found lid damaged at the hinges Needs lid; ordrng 1 W11259006 (lid)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Aurora, OH 44202
Brian M
Job Details: 11/21/2022
Replaced fan Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hiram, OH 44234
Joe O
Job Details: 11/21/2022
Cc: errorFound error f8e4(float switch open). Found water remaining in float. Cleared. Ran test cycle. No leaks found. Advised on suds. Op test ok
We serviced a
GE DISHWASHER
Model CDWT980R30SS
Near Chagrin Falls, OH 44023
Joe O
Job Details: 11/21/2022
"Cc: water remaining in unitCustomer stated they removed the standing water with shop vac, because u it was leaking. Customer also stated cups still had water remaining as if the unit never finished drying cycle. Ran not cycle, canceled. Unit filled and drained. Found unit does not have high loop under sink. Advised customer of back feeding. Tested multiple more times starting and canceling cycles. Unit continuously draining. Unable to duplicate issue. Op test ok"
We serviced a
GE WALL OVEN
Model pt916sm2ss
Near Chagrin Falls, OH 44023
Joe O
Job Details: 11/21/2022
Cc: temps not correctCustomer stated during regular bake unit temps seem to be lower then set temp. Stated it takes too long to bake. Ran test bake to 350. Found unit averaging roughly 345 degrees. Unit functioning as designed. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/21/2022
Cc: not dryingFound customers venting excessively long. Found water build up in vent. Found vent to outside not opening and moisture coming in. Customer needs venting and outside vent cover
We serviced a
WHIRLPOOL WALL OVEN
Model KODE507ESS20
Near Aurora, OH 44202
Brian M
Job Details: 11/21/2022
Cleaned glass
We serviced a
ELECTROLUX DRYER
Model EIMGD55IIW5
Near South Euclid, OH 44121
Joe O
Job Details: 11/21/2022
"Cc: noiseFound blower wheel stripped, spinning on motor shaft. Needs blower wheel assemblyCustomer does not want to repair at this time; ordrng 1 134690800 (blower hsg asy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Ravenna, OH 44266
Brian M
Job Details: 11/21/2022
Installed heater Advised to watch
We serviced a
JENN-AIR WALL OVEN
Model JGW8130DDW
Near Avon, OH 44011
Manny
Job Details: 11/21/2022
"Cc unit keypad not working, has parts, Parts dont fit, look for right parts but discontinued, spoke to BJ he did a nationwide search and nothing, advise customer that we wont be able to replace the parts because the new ui is smaller that the old UI. And control wont fit in the new UI even if we use the old control. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Royalton, OH 44133
Manny
Job Details: 11/21/2022
"Cc unit making noise, verified and unit stuck in a emergency drain, ran diagnostics no codes, advise customer that the clothing need to be distributed evenly around the basket, and if she encounters the same issue to hold down the start button for up to 20 seconds and that would clear the fault, unit is working as designed."
We serviced a
JENN-AIR DISHWASHER
Model JDB8700AWS0
Near Pepper Pike, OH 44124
Joe O
Job Details: 11/21/2022
"Cc: not dryingFound error codes f9e1(diverter cant find position) f10e1(dispenser electrical problem) f8e1(slow drain) f3e3(thermistor failed calibration). Ran diagnostics test cycle, found water temps warm at start of cycle. Found filter plugged. Advised customer filter needs cleaned regularly. Found thermistor is functioning in diagnostics. Diverter is diverting water. Unit is not heating. Ohmed out element. Element open. Needs element; ordrng 1 W10703867 (heater), used 1 SHIPPING (shipping and handling) from stock"