Service History

Local Reviews

Rated 4.8 out of 5 stars based on 2738 customer reviews

Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER MDBH989AWS3 Found touch pad with only several selections responding. Needs control panel. Est= 89.95 sc. 98.00 labor-- 187.65 parts. Total esr = 401.89. Part needed is W10811157-- cust does not want repaired. ; , Job Cmpltd,

Near Girdled Rd, Painesville, OH 44077
Chris H.

Chris H.

FFTR1821QB5A FRIGIDAIRE REFRIGERATOR Installed new thermostat and door handle, op test good; Job Cmpltd

Near Holyoke Ave, East Cleveland, OH 44112
Arthur V.

Arthur V.

WHIRLPOOL WASH/DRY COMBO WET4027EW1 Banging in spin. Found hold down strap still attached. Removed and tested unit with load op test good. ; Job Cmpltd,

Near King St, Conneaut, OH 44030
Arthur V.

Arthur V.

WHIRLPOOL RANGE WFE520S0FS0 Found f3e0 error. Stands for shorted or open sensor. Found connector at sensor not connected properlt. Wire tab on purple harness bent causing intermittant connection. Realligned pin and unit connected properly. No more error code. Cycled to 350 to prove unit op test good DID NOT INSTALL PART. TOOK PART FOR UNUSED RETURN. ; Job Cmpltd,

Near Lake Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Upon arrival customer stated after he called he heard icemaker cycling and now Bin is full. Customer states unit quit making ice for about a week but now is working properly. Check unit op test good. ; Job Cmpltd,

Near Arlington Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

KITCHENAID DISHWASHER KDTE104ESS1 Found gasket on door not alligned correctly Re positioned seal on dispenser door now door working properly. Releveled dishwasher so door closed better. (Off level to the left). Unit op test good. ; Job Cmpltd,

Near N Elm St, Jefferson, OH 44047
Robert A.

Robert A.

GE DISHWASHER GDT530PGD2WW Found bezel popped up on rt side, reset bezel, op test ok; Job Cmpltd,

Near Claridon Rd, Chardon, OH 44024
Gail V.

Gail V.

AMANA WASHER NTW4605EW0 Installed gearcase, adj, shifter, nut, block and cam, ran recal, op test ok; Job Cmpltd,

Near OH-700, Hiram, OH 44234
Robert A.

Robert A.

KITCHENAID HOOD KVUB600DSS2 nstalled fan asm, op test ok; Job Cmpltd,

Near Willard Rd, Aurora, OH 44202
Robert A.

Robert A.

AMANA REFRIGERATOR ARB2557CSR Found ff and frz 63, inspected evap and all connections,with uv light, found leak at lowside of evap, repaired, pulled 28"vac, w/pump, watched, good, charged 5 oz r134a, unit cooling, pressures good, shut off unit, allowed to equalize, checked evap again, good, started unit, op test ok; Job Cmpltd,

Near Spicebush Ln, Solon, OH 44139
Robert A.

Robert A.

KITCHENAID DISHWASHER KDTE104ESS0 Installed sump asm, ran unit, op test ok; Job Cmpltd,

Near Wolfpen Dr, Chagrin Falls, OH 44022
Tim G.

Tim G.

KITCHENAID RANGE KDRS483VSS03 Spoke to customer or the phone and advised that by installing the kit it will not clear the error. The membrane should have been ordered as well. Spoke to LS squeezing customer in on wednesday and placed customer on cancel list for monday. ; ordrng 1 WPW10116117 (swtch-memb), schdld next appmnt for 7/5 WED

Near Fairhill Dr, Ravenna, OH 44266
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR GZ25FSRXYY2 Complaint that the unit dripps water infront of the fz door. Checked and found a sheet of ice on the floor of the fz due to the old style grommet drain. Updated with new kit and cleared ice, op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Near Tallmadge Rd, Ravenna, OH 44266
Tim G.

Tim G.

WHIRLPOOL WASH/DRY COMBO WET4024EW0 Complaint that the terminal block has a burnt wire. Chedked and found L2 loose and burnt on the cord. Replaced the termal block and wiring, op test good. ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,

Near S Depeyster St, Kent, OH 44240
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR MFF2055YEW01 , Cleared excessive frost from the evap with steamer and in stalled thermistor, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Vera Dr, Broadview Heights, OH 44147
Tim G.

Tim G.

MAYTAG REFRIGERATOR M1TXEMMWQ00 Complaint that the ff door gasket is damaged. Found gasket needing replaced and advised the customer the gasket needs to be kept clean to prevent damage. Customer also has a sound complaint from inside the fz. Found the ice maker turned on but not hooked up causing the sound when it cycles. Turned ice maker off to prevent sound. Also went over some of the other sounds the customer is hearing (buzzing from the compressor (normal), little ticking sound caused by freon traveling through system (normal).); ordrng 1 2159061 (gasket,door ff (wht)), schdld next appmnt for 7/6 THU !,

Near Walton Rd, Walton Hills, OH 44146
Robert A.

Robert A.

GE REFRIGERATOR PFE29PSDASS Found ff evap drain clogged/ frozen, cleared, op test ok; Job Cmpltd,

Near Taylor Wells Rd, Chardon, OH 44024
Paul H.

Paul H.

NTW4516FW1 AMANA WASHER Ran diagnostics, error f0e5 off balance load, ran rinse and spin with 6 large towels, machine produced proper results, however noted water level a bit high for auto sense, also started spinning before the drain pump was finished, both indicating an issue with the pressure circuit, hose is fine with no kinks or holes, issue is in main control; ordrng 1 W10914909 (CNTRL-ELEC)

Near Wilson St, Lorain, OH 44052
Paul H.

Paul H.

KRFC704FBS00 WHIRLPOOL REFRIGERATOR Filter area is frozen, heater is not functioning, as such reservoir is frozen solid, valve appears to be frozen too, could be cracked due to freezing, ordering all three; ordrng 1 W10873098 (valve) and 1 W11024082 (RESERVOIR) and 1 W11024084 (HEATER)

Near Marion St, Sheffield Lake, OH 44054
Paul H.

Paul H.

WBSE3120B2WW GE WASHER Basket is sitting off set, possibly due to nature of last repair, ordering hub, also agitator popping off, ordering agitator and coupling air bell; ordrng 1 WH43X25442 (agitator asm) and 1 WH45X10027 (hub) and 1 WH49X10042 (agitat kit)

Near Brookstone Ct, Avon Lake, OH 44012
Paul H.

Paul H.

Near Brookstone Ct, Avon Lake, OH 44012
Paul H.

Paul H.

KOCE500ESS05 KITCHENAID MICROWAVE Unit is missing screw that secures bake element shield, also customer stated that screws on trim between oven and microwave are not tightening, verified that they are stripped, also states he is concerned about oven door not seeming flush with microwave door, explained that this is normal due to oven seal and gap between inner and outer door panels, it is designed this way to allow cooling of outer door panel, as for screws, ordering missing, element is not stamped properly from factory, missing hole on left side, ordering as well; ordrng 1 WP7101P434-60 (screw) and 1 WPW10318164 (top-cabnt) and 4 WPW10351278 (bumper)s

Near Delray Ln, Avon, OH 44011
Paul H.

Paul H.

WRT518SZFM00 WHIRLPOOL REFRIGERATOR RC is in 40's, FC is in mid 20's low 30's, partial frost, Tapped system, unit is in 14 inch vaccuum, used UV light, checked all connections in machine compartment, good, ordering evaporator and drier. Leak is slow, topped off refrigerant for customer; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (drier-uv)

Near Riverside Homes, Elyria, OH 44035
Paul H.

Paul H.

GB9FHDXWQ01 WHIRLPOOL REFRIGERATOR Air migration in FC, no leaks in gasket seal, issue appears to be insulation problem in freezer door, also when placed in manual defrost, fan will not disengage and heater does not engage, control needs replaced. Noticed tearing on RC gasket, needs replaced also; ordrng 1 13092229WQ (dor-fip wh) and 1 WPW10443309 (gasket-fip) and 1 WPW10443311 (gasket-fip) and 1 WPW10503278 (cntrl-elec), schdld next appmnt for 7/6 THU !, saved tckt [SdLink

Near Forest St, Oberlin, OH 44074
Chad  P.

Chad P.

WRT771RWYB00 WHIRLPOOL REFRIGERATOR No cool both sections. Minimal heat on condenser. All solder joints check good. Found ball of ice on upper right corner of evap. Unit has low side leak. Needs evap and filter replaced. Big job. Cfc tech. 3 job count. ; ordrng 1 WPW10143759 (DRIER) and 1 WPW10314205 (EVAP), schdld next appmnt for 7/6 THU ! [***], saved tckt [SdLink

Near S Gallatin Blvd, Brook Park, OH 44142
Jeff M.

Jeff M.

GI7FVCXWY00 WHIRLPOOL REFRIGERATOR Fridge raider is not holding proper temperature I found the bottom of the gasket ripped. Also the door was partially being held open by an container of sauce. Also the door ice dispenser chute gaskets is worn out it's allowing the ice in the ice bin to melt together it's a new chute dispenser Door; ordrng 1 W10443238 (door gasket) and 1 WPW10353562 (CHUTE DOOR ASSY)

Near E Baintree Rd, Beachwood, OH 44122
Jeff M.

Jeff M.

KSGG700ESS1 KITCHENAID RANGE Installed new part unit op tested failed. I tested the main control to see if it was receiving power it was receiving 120 V AC the main control is receiving power but not utilizing it needs a new name control; ordrng 1 W11034208 (CONTROL),

Near S Ridge Rd, Madison, OH 44057
Jeff M.

Jeff M.

MFI2067AES WHIRLPOOL REFRIGERATOR I found the filter was not screwed in all the way. I finish tightening the filter unit tested good;

Near Novicky Ct, South Euclid, OH 44121
Jeff M.

Jeff M.

JJW3830WS00 JENNAIRE RANGE Customer is having an issue with the convection fan is not turning on I was unable to duplicate the issue the unit is working by design.; Job Cmpltd,

Near Annesley Rd, Beachwood, OH 44122
Jeff M.

Jeff M.

WRF560SEYM01 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

Near Lotus Dr, Cleveland, OH 44128
Jeff M.

Jeff M.

WRS325FDAB06 WHIRLPOOL REFRIGERATOR The water as it was being dispensed would rattle low water pressure. I remove the filter everything was normal. Customer needs to buy a new filter the original filter is bad. ; Job Cmpltd

Near N Taylor Rd, Cleveland Heights, OH 44112
Jeff M.

Jeff M.

MVWX500XL1 MAYTAG WASHER The unit is displaying a shifting code issue. I looked underneath the tunit. The transmission is saturated in gear oil needs a new transmission new unit is already seven years old customer will just buy a new one; Job Cmpltd

Near Exmoor Dr, Painesville, OH 44077
Paul H.

Paul H.

WTW5000DW1 WHIRLPOOL WASHER Ran diagnostics, no errors found, ran manual spin, noticed excessive vibration at the start of manual spin but vibration evened and stopped when basket reached full speed. Started rinse and spin with 6 large towels, still producing vibrations, removed the steel drip tray from under the unit, leveled unit and re-ran rinse and spin, excessive vibration ceased. Problem found to be flexible steel drip tray on soft carpet warping allowing movement to unit. Recommended installing plywood under pan for stability; Job Cmpltd

Near Jones St, Wellington, OH 44090
Corina B.

Corina B.

WTW5000DW1 WHIRLPOOL WASHER CC that the unit is not draining. Found the washer was sitting on the drain hose. Removed washer from the drain hose, washer drained. Optest ok. ; Job Cmpltd

Near Parkgrove Ave, Cleveland, OH 44110
Corina B.

Corina B.

FGHC2331PFAA FRIGIDAIRE REFRIGERATOR CC that the unit is not holding temps. Cust stated they unplugged it and now its working. Ff 37* fz 10* removed evap cover, frost pattern threwout the evap. Ran diag, passed. Could not duplicate the problem. Found the deli drawer wheel and slide are broken. Will need a new slide and drawer. Called GS to order parts. Cust said they can install the parts. Optest ok. ; ordrng 1 240599803 (frame-deli cover) and 1 241974601 (pan-meat),

Near E 167th St, Cleveland, OH 44110
Chris H.

Chris H.

WRB322DMBB00 WHIRLPOOL REFRIGERATOR Customer complaint that units ff door is hard to close and pops open when closing the frz drawer, found cam missing which caused a screw to rub into the hinge unit needs a new cam and hinge,spoke with gs ordering part ; ordrng 1 WP12607104ED (hinge-door) and 1 WP67003639 (closer), schdld next appmnt for 7/6 THU

Near Stickney Ave, Cleveland, OH 44109
Chris H.

Chris H.

MVWB835DW0 MAYTAG WASHER Customer complaint that unit will not spin out water and belives it was leaking, unit has water in bottom of unit with load consisting of two thick blankets several sheets some towels, advised this is way to heavy of a load for the unit to spin out, ran diagnostics found off balance load and overloaded, cleared codes, completed service cycle, no leaks found or evidence of a leak, unit operates as designed ; Job Cmpltd

Near S Canterbury Rd, Parma, OH 44129
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR W8RXEGMWQ03 Checked unit and found the ff not cooling due to the evap fan not running. Checked fan and found it to start to run but slow. Cleared the air duct to the ff and advised the customer to place a large bag of ice on a cookie sheet on the top shelf of the ff to help keep things cool. Unit needs fan.; ordrng 1 WP2315539 (motor-evap), schdld next appmnt for 7/6 THU !,

Near Centuryway Rd, Maple Heights, OH 44137
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR MFF2055YEW01 Cleared excessive frost from the evap with steamer and in stalled thermistor, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Vera Dr, Broadview Heights, OH 44147
Tim G.

Tim G.

MAYTAG DRYER MEDX655DW1 Complaint that the unit doesnt shut off when the door is open. Checked unit and found the door switch stuck closed. Replaced door switch, op test good. ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,

Near Rockside Rd, Maple Heights, OH 44137
Tim G.

Tim G.

MAYTAG WASHER MVWX655DW1 Complaint that the lid lock and done lights remain on when the unit is finished. Customer stated he did a few loads the day prior to service and unit acted fine. Checked for stored errors and found none. Tested an auto test cycle and found good op. Tested a drain and spin, op teat good. Ran a recal cycle, op test good. ; Job Cmpltd,

Near Rockside Rd, Maple Heights, OH 44137
Tim G.

Tim G.

MAYTAG WASHER MAT12PDDAW Complait that the unit will not power on. Checked and found no power at the outlet. Checked panel and found no teipped breakers. Found the gfi was hard to reset but once reset the unit powered on. Tech had no way of testing due to customer haveong no keys. Tech advised the customer that we are unable to get keys for coin mech that they would have to go where the units were bought or contact a lock smith. ; JOB COMPLTD

Near E 104th St, Garfield Heights, OH 44125
Tim G.

Tim G.

WHIRLPOOL WASHER WTW8000DW2 Complaint that the unit is dispensing cold water out of the hot water valve ( no hose was hooked up) advised the customer that the valves are a mixing valve and it uses both hot and cold water on each temps cycle to regulate the set temp per the manufacture. Customer hooked up hot water hose and found the unit to leak at the shut off. Found no gasket in the hose and added one. Found the shut off valve knuckle leaking and the customer was advised to get a plumber. Unit working as designed and advised the customer that it uses both hot and cold water that there is no way of changing it. ; Job Cmpltd,

Near Kennedy Dr, Bedford Heights, OH 44146
Chad  P.

Chad P.

WRT318FZDW02 WHIRLPOOL REFRIGERATOR Found no cool both sections. Comp very loud and very hot tapped system. Found comp inefficiant. Needs comp replaced. Comes as kit. Office to please place on cancelation list. ; ordrng 1 W11092625 (COMPRESSOR, KIT), schdld next appmnt for 7/5 WED !, saved tckt [SdLink\293689a.

Near Libby Rd, Maple Heights, OH 44137
Corina B.

Corina B.

WRF535SMBB00 WHIRLPOOL REFRIGERATOR , Replaced the parts listed. The fz left side does not come out smooth when pulling the handle. Advised cust to pull the handle from the middle when opening and closing the fz door. Steamed the gasket and the fz door is closing tight. Optest ok. If cust still has a problem with frost pre-id a fz gasket. P/n W10436252 ; Job Cmpltd,

Near Crescent Dr, Willowick, OH 44095
Corina B.

Corina B.

MDB4949SDH3 WHIRLPOOL DISHWASHER CC that there is no water going into the unit. Ran diag f6e1 inlet no water. Started unit, started to fill. Ran calibration. Optest ok. ; Job Cmpltd

Near Reeves Rd, Willoughby, OH 44094
Chris H.

Chris H.

WDT720PADB1 WHIRLPOOL DISHWASHER Customer complaint that unit displayed an F2E2 communications error code, unit started when tech arrived, ran diagnostics communications error stored, unit needs a new main control and user interface, spoke with gs ordering parts, wpl to cover parts only ; ordrng 1 W10751502 (elect control board) and 1 W10838676 (panel-cntl), schdld next appmnt for 7/6 THU

Near Fernhill Ave, Parma, OH 44129
Chris H.

Chris H.

MGD5801TW0 WHIRLPOOL DRYER Customer complaint that unit is making noise, found noise coming from idler pulley, belt is good ,replaced pulley from ts, lubricated rollers, op test good; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,

Near Day Dr, Parma, OH 44129
Chris H.

Chris H.

WTW4815EW1 WHIRLPOOL WASHER Customer complaint that unit is making noise and did not spin clothes out properly, ran diagnostics found lid unlock fault, enterred manual test mode lid is locking and unlocking as it should, advised on proper load size and soap usage, unable to duplicate issues, unit operates as designed ; Job Cmpltd,

Near W 114th St, Cleveland, OH 44111
Arthur V.

Arthur V.

FRIGIDAIRE RANGE FEF368CCSG Found bake element open ---- needs replaced ---; ordrng 1 316075104 (element,bake), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, next appt Mon

Near Telling Dr, Geneva, OH 44041
Arthur V.

Arthur V.

AMANA WASHER NTW4705EW0 Found unit needs water valve----cold just trickles. And hot is starting to slow down ; ordrng 1 W11038711 (W11038711), schdld next appmnt for 7/5

Near Thompson Rd, Thompson, OH 44086
Arthur V.

Arthur V.

ELECTROLUX COOKTOP ELE EI30EF35JSA Replaced cooktop. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Pelton Rd, Austinburg, OH 44010
Arthur V.

Arthur V.

GE OTR MICROWAVE CVM2072SM3SS Cust having a continuing issue with control panel fading out and not responding. est= 105.00 labor. 661.57 parts. Total est = 820.23. Part needed is 1-WB07X11306. Customer does not want repaired--- ; Job Cmpltd,

Near Sowul Dr, Painesville, OH 44077
Arthur V.

Arthur V.

WHIRLPOOL GAS RANGE SF303PEPQ1 Found unit oven only pulling 2.6 amps under load. Needs bake ignitor also found right front burner not lighting and i found unit needs burner switch harness--; ordrng 1 W10918546 (BAKE IGNITOR) and 1 WPW10361492 (harns-wire), ,

Near Fremont Ave, Painesville, OH 44077
Arthur V.

Arthur V.

FRIGIDAIRE DRYER GLGR642AS5 Cust complaint unit not drying well. Cycled unit let run. Found unit start switch rigged and not correct Unit rigged to start as soon as timer is turned---unit needs cleaned out of lint in cabinet. Cust to pay 80.00 labor for clean out. ; ordrng 1 134398300 (TURN TO START SW), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/5 WED !,

Near Fremont Ave, Painesville, OH 44077
Chris H.

Chris H.

WFW92HEFC0 WHIRLPOOL WASHER Installed new hinges and caps, op test good; Job Cmpltd,

Near Ceile Cir, Walton Hills, OH 44146
Chris H.

Chris H.

MVWB725BW0 WHIRLPOOL WASHER Installed new bearing, rotor and stator, op test good; Job Cmpltd

Near Camelot Dr, Parma, OH 44134
Robert A.

Robert A.

WHIRLPOOL DRYER WED75HEFW0 Ran unit, vibration in unit, tightened front and rear panel screws, ran unit, good, op test ok; Job Cmpltd,

Near Huntley Rd, Windsor, OH 44099
Robert A.

Robert A.

WHIRLPOOL WASHER WFW75HEFW0 Turned on sound, op test ok; Job Cmpltd,

Near Huntley Rd, Windsor, OH 44099
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW1 Installed gearcase, ran diagnostic cycle, good, ran spin cycle, good, op test ok; Job Cmpltd,

Near Locust Grove Dr, Chardon, OH 44024
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRR56X18FW00 Installed control, unit running, watched, starting to cool, op test ok; Job Cmpltd,

Near Cedar Rd, Chesterland, OH 44026
Tim G.

Tim G.

MAYTAG WASHER MVWB835DW1 Ran diognastics, overloaded and off bal load, ran test 51, all passed, ran test 52, good, ran spin, good, op test ok; Job Cmpltd,

Near Pepper Creek Dr, Pepper Pike, OH 44124
Jeff M.

Jeff M.

KITCHENAID REFRIGERATOR KSRV22FVWH02 Recovered the freion and replaced the compressor and filter dryer. Put the unit in a 28 vac with the pump. I watched the unit for 10 mins no change. Tested good added 5.3 oz of freion too the system. Unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,

Near Eagle Trce, Mayfield Heights, OH 44124
Tim G.

Tim G.

WHIRLPOOL COOK TOP W5CE3024XB00 , Complaint that the lr burner is not staying on when using. Checked the burner and found the burner cycling as it should by design. Explained to the customer how the units cycling works and that its normal to turn on and off and that going from a higher heat to a lower heat the burner will not cycle as often and as fast. ; Job Cmpltd,

Near Lucky Bell Ln, Newbury Township, OH 44065
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Complaint that the fz was developing frost. Checked and found the top of the fz door gasket not sealing. Aligned door and warmed gasket to form, op test good. ; Job Cmpltd,

Near Seneca Dr, Solon, OH 44139
Chad  P.

Chad P.

LAT9806AAE WHIRLPOOL WASHER Found several issues with unit. Oil is starting to leak from transmission. Unit is shaking badly in spin. Motor is running very hot and bleech disp is leaking onto motor and base causing rusting. Needs trans, motor, bleech disp tube and seal and damper kit. Big big job.

Near Bagley Rd, Cleveland, OH 44130
Chad  P.

Chad P.

KODE500EWH02 KITCHENAID RANGE Found outer glass broken. Needs outer assy replaced and tag. Cust likely will have contractor do the install. If not she will contact the office to schedule a install appt. ; ordrng 1 W10772814 (DOOR ASSY) and 1 W10839793 (TAG),

Near Carey Ln, North Olmsted, OH 44070
Chad  P.

Chad P.

MDB6100AWW WHIRLPOOL DISHWASHER New door in rework is cracked.

Near Reid Dr, Parma Heights, OH 44130
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRX988SIBM01 Installed regulator and valve, op test good no leaks. Customer to let us know. ; Job Cmpltd,

Near Deep Woods Dr, Aurora, OH 44202
Chad  P.

Chad P.

MEDC215EW1 MAYTAG DRYER Cc that timer will not turn off. It will continuously run. Checked all wiring and power. All checks good. Found contact tx not opening causing power to be fed to timer motor constantly. Needs timer replaced. ; ordrng 1 WPW10185982 (TIMER)

Near Oakbrook Dr, North Royalton, OH 44133
Chad  P.

Chad P.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Found ice maker not calling for water. Valve and supply check good. No i.m. Error code. Temps check good. Needs i.m. Replaced

Near Oakes Rd, Brecksville, OH 44141
Chad  P.

Chad P.

WED9200SQ1 WHIRLPOOL DRYER Found heating element open. Needs replaced.

Near Meadow Gateway, Broadview Heights, OH 44147
Paul H.

Paul H.

MDB7749SBM3 MAYTAG DISHWASHER Cc random LED displays, stated if she reset breaker it would work for a load or two, found corrosion in ribbon cable, console needs replaced. Ordering control panel; ordrng 1 W10811169 (panel-cntl),

Near Dover Center Rd, Westlake, OH 44145
Paul H.

Paul H.

KDTE104ESS2 KITCHENAID DISHWASHER Tupperware lid had fallen out of top rack and wedged under element, melted to element causing plastic to fuse with element; ordrng 1 W10703867 (heater)

Near Wakefield Ln, Westlake, OH 44145
Paul H.

Paul H.

JER8885RAS1 JENNAIRE WALL OVEN Element is broken in three places, needs replaced, ordering element; ordrng 1 WPW10276482 (elmnt-bake)

Near Sawgrass Ln, Westlake, OH 44145
Gail V.

Gail V.

WHIRLPOOL REFRIGERATOR GZ25FSRXYY2 Complaint that the unit stopped making ice. Checked and found the ice maker continuously cycling and not filling due to open fill switch. Quoted customer for ice maker replacement and replaced same with new kit, op test good. ; used 1 W10882923 (ICE MAKER ASSY. 92.80) from stock, , Job Cmpltd,

Near Laurel Ln, Streetsboro, OH 44241
Corina B.

Corina B.

MDB7749AWW2 WHIRLPOOL DISHWASHER Replaced the ui. Ran calibration test. Optest ok. ; Job Cmpltd

Near River St, Willoughby, OH 44094
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRT318FZDB02 Complainthat the unit makes a loud vibration sound when running coming from the back. Pulled unit from wall and found part of the condenser up against the water valve for the optional ice maker. Line had a rubber insulator around it but backwards. Corrected and checked unit all over and was actually not able to duplicate the sound. Unit at normal running op. ; Job Cmpltd,

Near Willow Glen Trail, Mogadore, OH 44260
Tim G.

Tim G.

MAYTAG WASHER MVWC425BW1 nstalled new harness and motor. Cleared errors, ran recal cycle, and tested agitation and spin, op test good. Also advosed the customer they should change the hot and cold hoses that supply water to unit due to age. ; Job Cmpltd,

Near Old Forge Rd, Kent, OH 44240
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Complaint that the unit is not cooling. Checked and found the compressor red hot and not running. Tapped low side and found no pressure. Found dye in the drain pan but not lines run through or around pan. Added 1oz of 134a and found right away a large leak in the evap that wasnt there when first repair was done. Spoke to EB who stated he wants the compressor and evap. Ordering evap and compressor. ; ordrng 1 W10507884 (compressor) and 1 WPW10313899 (evaporator), schdld next appmnt for 7/6 THU ! [***], saved tckt

Near Briar Dr, Streetsboro, OH 44241
Tim G.

Tim G.

WHIRLPOOL WASHER WTW5000DW1 Complaint that the unit doesnt complete a cycle. Checked and found a F8E1 long no fill error. Checked and found no cold water pressure due to blocked screen. Screen can not be cleaned and unit needs valve. Tech also advised the customer that the cold hose should be replaced (looks like a putty was put on to prevent or stop leak. ; ordrng 1 W11038711 (VALVE), schdld next appmnt for 7/5 WED !,

Near Marchinn Rd, Ravenna, OH 44266
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRT519SZDB02 Checked and found the incorrect part ordered. Looked up and ordering correct part. No return visit needed customer can install on own and if they run into problems they will call. Tech has the incorrect part. ; ordrng 1 W10861519 (holder), saved tckt [SdLink\292973a.png], saved tckt

Near Parkway Dr, Deerfield, OH 44411
Paul H.

Paul H.

WTW4816FW1 WHIRLPOOL WASHER Unit had been stuck in spin due to off balance load, cleared, ran test, unit performed fine, discussed loading with customer; Job Cmpltd

Near Rosewood Blvd, Avon, OH 44011
Paul H.

Paul H.

MDB8750AWS WHIRLPOOL DISHWASHER Removed some debris from sump, ran field service test, as for motor operation, sounds good and pressure is fine, unit is functioning correctly, checked temp of water, was 106F when checked during test, this style unit does use heater to step up temp during a cycle, so temp should not be an issue, only recommendation I can make is to clean periodically with a cleanser (Afresh or Dishwasher Magic), also concerned with soap not dissolving all the way, as for dispenser everything checks fine, recommend running hot water at sink before running dishwasher.; Job Cmpltd

Near Fox Chappel Ln, Avon Lake, OH 44012
Paul H.

Paul H.

MHW5100DW0 maytag washer , Ran diagnostics, test completed ok, could not duplicate problem; Cllctd $97.15 CC Ref # 753864128, Job Cmpltd,

Near Plymouth Dr, Bay Village, OH 44140
Paul H.

Paul H.

WGD8500DC1 WHIRLPOOL DRYER Replaced shattered console and panel, tested, op test ok; Job Cmpltd

Near Woodmill Dr, Westlake, OH 44145
Paul H.

Paul H.

WTW8000BW0 WHIRLPOOL WASHER Unit is inside catch tub with raised ribs, cc of ratcheting noise, being caused by rotors rubbing on the raised ribsof pan, raised unit over 1 inch, ran test cycle, no noise, op test ok; Job Cmpltd

Near Kettering Ct, Avon, OH 44011
Paul H.

Paul H.

NED4655EW1 AMANA DRYER No heat, timer not advancing, checked source, L1-N 120 is present, L2-N only 12V present, no 240 to power timer motor or heat circuit, will need electrician to correct; Job Cmpltd

Near Peck Wadsworth Rd, Wellington, OH 44090
Chad  P.

Chad P.

KDFE104DBL0 KITCHENAID DISHWASHER Installed tracks. Op test ok. ; Job Cmpltd,

Near Burlwood Dr, Strongsville, OH 44136
Paul H.

Paul H.

KUDS35FXSSA KITCHENAID DISHWASHER Installed harness and control. Op test ok. ; Job Cmpltd,

Near Schaaf Dr, Brook Park, OH 44142
Jeff M.

Jeff M.

WTW4915EW2 WASHER WHIRLPOOL The unit is new. The cust was unsure of some of the sounds the unit makes. So i ran a auto test cycle calibration cycle manual test cycle to run the drain pump low speeds spin high-speed spin. Explaining each sound too the cust. All the sounds the cust was hearing is normal. I also explained the correct loading procedure too get the best washing results. The unit op tested good ; Job Cmpltd

Near Richmond Rd, Lyndhurst, OH 44124
Jeff M.

Jeff M.

253.60502413 KENMORE REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Near Viola Ave, Cleveland, OH 44110
Jeff M.

Jeff M.

FFHS2611LWKA FRIGIDAIRE REFRIGERATOR The doorhandle screw came out of the door I tighten the screws put the door handles back on. There is also a crack in the headliner above the light in the fridge section I filled the crack with white silicone unit tested good; Job Cmpltd

Near E 192nd St, Euclid, OH 44119
Jeff M.

Jeff M.

MVWC6ESWW0 WHIRLPOOL WASHER The unit is agitating as it fills in the beginning of the cycle. I was testing the timer seeing if this happens on each cycle and it does eventually it started filling normally the contacts most of separated allowing it not to agitate as it is filling with water the unit needs a new timer. ; ordrng 1 WPW10243947 (TIMER)

Near Brainard Rd, Highland Heights, OH 44143
Chris H.

Chris H.

WED4815EW1 WHIRLPOOL DRYER Customer complaint that unit is not heating and the timer is not advancing, found unit is not receiving 240 volts, customer needs a certified electrician, customer has plastic style venting advised the fire hazard associated with this type of venting and instructed should be replaced with a sloid metal or semi rigid style venting ; Job Cmpltd

Near Brookview Blvd, Parma, OH 44134
Corina B.

Corina B.

WRS571CIDW00 WHIRLPOOL REFRIGERATOR Replaced the i/m. Ran diag step 45, i/m filled. Optest ok.; Job Cmpltd

Near Pheasant Run Dr, Chagrin Falls, OH 44022
Corina B.

Corina B.

WEG730H0DS0 WHIRLPOOL RANGE ust was not home,

Near Washington Blvd, University Heights, OH 44118
Corina B.

Corina B.

MEDX6STBW1 MAYTAG DRYER Cust said Aarons pick the unit up and took it back to the store. They are keeping the replacemnet

Near E 330th St, Willowick, OH 44095
Corina B.

Corina B.

MZC31T15DW00 MAYTAG FREEZER CC the fz is not cooling. Fz 26.1*. Put the amp meter on its drawling .46amps. Tapped the low side with a piercing valve from t/s. Pressure equalize at 11 psi. When unit is running low side is at 0 psi. Called tl Dave, file #7719414913. Had me put soap bubbles on the joints to see if i see a leak, no bubbles. He said within 24hrs he will call me back if there are futher tests, i need to do. If i do not hear from him whirlpool will be contacting the cust, for futher steps. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock,

Near E 260th St, Euclid, OH 44132
Corina B.

Corina B.

WDF560SAFM1 WHIRLPOOL DISHWASHER CC that the unit will not start. Checked control panel was dead. Removed cover, have 120v to the main power. Disconnected the main power for 30 sec. power came back on. ran diag, no codes. Ran calibration test. Checked the control panel,every button worked. Started a normal cycle. Optest ok.; Job Cmpltd,

Near Halsey Rd, South Euclid, OH 44118
Corina B.

Corina B.

WTW7040DW1 WHIRLPOOL WASHER CC that the start does not work. Found there was a plastic cover over the controls. Advised cust to remove the plastic, was not getting a good contact with the control panel. Ran diag f0e3 overload, advised cust 6-8 bath towels= a load. Ran auto test, key activation and encoder test and calibration test. Passed. Optest ok. ; Job Cmpltd WED7300DW0 WHIRLPOOL DRYER CC there is no sound. Found the end beep was turned off. Optest ok. ; Job Cmpltd

Near Salient Pl, Eastlake, OH 44095
Corina B.

Corina B.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR CC not making ice. Fz 2.4* found the fill tube was blocked with ice. Used steamer to steam out the fill tube. Found the fz gasket was not touching the frame of the unit steamed the gasket out. Jumper the i/m, water went into the im. Optest ok. ; Job Cmpltd

Near Lakewick Ln, Willowick, OH 44095
Chris H.

Chris H.

NED4655EW1 AMANA DRYER Customer complaint that unit takes a long time to dry, started unit on high heat normal dry, walked out side, found birds nest at end of exterior vent restricting airflow, customer needs to have venting cleaned out, no further issues discovered; Job Cmpltd

Near Westbrook Dr, Brooklyn, OH 44144
Chris H.

Chris H.

RTW4516FW0 ROPER WASHER Customer complaint that unit is not advancing from wash to rinse, started unit on normal fill unit filled then advanced to wash cycle, then advanced to rinse, no codes stored, unable to duplicate issue, plumbing on utility sink is dumping water next to drain which is causing all the water to rush past bottom of unit, unable to duplicate any issues unit is operating as designed ; Job Cmpltd

Near Valley Rd, Cleveland, OH 44109
Chris H.

Chris H.

MVWC415EW1 MAYTAG WASHER Installed new lid lock, op test good; Job Cmpltd,

Near Auburn Ave, Cleveland, OH 44113
Chris H.

Chris H.

WEE730H0DS0 WHIRLPOOL RANGE Installed new cooling fan, op test good; Job Cmpltd

Near Detroit Ave, Cleveland, OH 44113
Chris H.

Chris H.

MTB2156GEB WHIRLPOOL REFRIGERATOR Customer complaint that units ff section is not cooling properly, frz temp at 5 degrees ff temp between 38-40 temps are within range, unit has good frost pattern found gasket torn on upper left hand corner, set flashlight inside can see light, ff door gasket needs replaced,spoke with gs ordering part ; ordrng 1 WP61004017 (seal- f.f.), schdld next appmnt for 7/5 WED

Near Oakfield Ave, Cleveland, OH 44105
Jessica S.

Jessica S.

WFC150M0EB0 WHIRLPOOL RANGE Installed new vent, op test good; Job Cmpltd

Near Euclid Ave, Cleveland, OH 44115
Paul H.

Paul H.

MVWC565FW0 MAYTAG WASHER Replaced latch and srike assemblies, ran auto test and manual lid lock tests, op test ok.; Job Cmpltd,

Near Parkside Reserve St, Wellington, OH 44090
Paul H.

Paul H.

MMV4205DS1 maytag microwave Time was set for 24 hour, switched to twelve hour, op test ok; Job Cmpltd

Near Woodstone Cir, North Ridgeville, OH 44039
Jeff M.

Jeff M.

MDG9206BWW MAYTAG DRYER Customer is having an issue with the machine squeaking I ran the machine for about 25 minutes I could not get it to squeak I took the machine apart inspected the tensioner pulley and rollers they looked OK I added some grease to all the moving parts unit tested good

Near Thunderbird Dr, Mentor-on-the-Lake, OH 44060
Jeff M.

Jeff M.

ZDIS150WSSE GE ICE MAKER Installed new part unit op tested good

Near Lamplight Ln, Willoughby Hills, OH 44094
Chad  P.

Chad P.

WRS586FIEH00 WHIRLPOOL REFRIGERATOR Cc that unit seems to be making noise on the inside of the freezer. No noise at this time. Cycled unit on and off several times. Tech unable to duplicate noise issue. ; Job Cmpltd

Near Ledgestone Drive, Strongsville, OH 44149
Chad  P.

Chad P.

790.71322703 KENMORE RANGE Found front right and rear right burner intermittent to ignite. Adjusted, op test no good. Ignitors check good. Needs burners and caps replaced. Cust will be submitting to home warranty co.

Near Blue Ridge Dr, Brunswick, OH 44212
Arthur V.

Arthur V.

MAYTAG REFRIGERATOR MZD2766GEW Found unit needs ice door kit ( door broken ). Also drain clogged and needs cleared--; ordrng 1 12001991 (door kit ice) and 1 61004388 (spring- ft), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/3

Near Boughner Rd, Rock Creek, OH 44084
Chris H.

Chris H.

WTW4800XQ4 WHIRLPOOL WASHER nstalled new suspension rods, op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

Near Oakmount Rd, South Euclid, OH 44121
Chris H.

Chris H.

FFBD2406NW0A FRIGIDAIRE DISHWASHER Installed new trap and switch assembly, switches are still failing on right side, switch assembly, control is not communicating with switches,unit needs a new control, spoke with gs ordering part ; ordrng 1 5304501595 (CONTROL ), schdld next appmnt for 7/3 MON

Near Milo Rd, Garfield Heights, OH 44125
Chris H.

Chris H.

WMH73521CS6 WHIRLPOOL MICROWAVE Installed door, op test no good door is still sticking out 1/4 inch at the top right, hinges and or cavity is causing this contacted wpl techline ref # 7719409941 stated damage beyond 30 days is refered back to the dealer, unit cannot be repaired ; Job Cmpltd

Near Brookside Rd, Independence, OH 44131
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW7300DW0 Getting a ratcheting noise in spin. Adjatate sounds normal-- needs clutch. Reschedule at cust request ; ordrng 1 W10754448 (clutch), schdld next appmnt for 7/5 WED !,

Near Morgan Terrace, Roaming Shores, OH 44084
Dan H.

Dan H.

GBD307PDB7 WHIRLPOOL RANGE Customer complaint that unit was flashing f6e something error code and then unit went dead, found display blank, control recieving 120vac, unit needs new control, part is no longer available

Near Ellison Creek Dr, Painesville, OH 44077
Arthur V.

Arthur V.

MAYTAG DISHWASHER/B-IN MDB7749AWW1 Replaced touch panel. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Jackson St, Conneaut, OH 44030
Robert A.

Robert A.

GE REFRIGERATOR ZISW48DYA Found evap drain tube clogged, cleared, set to defrost, watched unit defrost, drain open, heaters working, op test ok; Job Cmpltd,

Near Wellesley Ln, Chardon, OH 44024
Robert A.

Robert A.

MAYTAG WASHER MVWB765FW0 Ran diagnostics, off bal load, ran test 51, all passed, leveled unit, ran spin, good, working as designed, op test ok; Job Cmpltd,

Near Watt Rd, Novelty, OH 44072
Robert A.

Robert A.

MAYTAG WASHER MVWB765FW0 Ran diagnostics, off bal load, ran test 51, all passed, leveled unit, ran spin, good, working as designed, op test ok; Job Cmpltd,

Near Watt Rd, Novelty, OH 44072
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR GSS26C4XXY00 Found fill tube frozen, checked fill tube heater and disp heaters, good, per pointer W10874834, installed jumper to keep fill tube heater on, tube clear, op test okTalked w/jr; Job Cmpltd,

Near Firethorn Drive, Aurora, OH 44202
Robert A.

Robert A.

WHIRLPOOL WASHER GHW9150PW2 Founf f02, slow drain, cleared pump, ran diagnostic cycle, good, op test ok; , Job Cmpltd,

Near Dorset Ln, Solon, OH 44139
Robert A.

Robert A.

AMANA REFRIGERATOR ASI2275FRS00 Leveled unit, op test ok; Job Cmpltd

Near Arlesford Dr, Solon, OH 44139
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR ED5FVGXW07 Found unit unplugged, plugged in unit, comp and fans running, unit starting to cool, talked with cust, said there was frost on back panel of frz, checked heater and bi-metal, good, needs adc bdCust to let us know; used 1 WPW10366605 (MUST RETURN**CORE**CTRL-ADC185.94) from stock, , Job Cmpltd,

Near Fox Run Dr, Solon, OH 44139
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRT311FZDM00 Complaint that the unit has frost around the top of the fz door and on the liner of the unit. Checked the gasket and door alighnment and found both good. Checked service matters and found a service pointer W10916291 that talks about this issue and provides a part number for a service kit that includes fz baffel seals, a new style fan blade and silicone caulk. Also talked with the customer and explained that the outside enviromental issues like the humidity levels can cause issues like this as well causing the unit to sweat more when the door is opened. ; ordrng 1 W10916494 (SERVICE KIT), schdld next appmnt for 7/3 MON !,

Near Jones St, Ravenna, OH 44266
Corina B.

Corina B.

WRF767SDEM01 WHIRLPOOL REFRIGERATOR Replaced the fan harness in ff. Optest ok. ; Job Cmpltd,

Near Perth Rd, Madison, OH 44057
Corina B.

Corina B.

WFE714HLAS1 WHIRLPOOL RANGE Replaced the cooktop. Turned burned on. Optest ok; Job Cmpltd

Near Donald Dr, Mentor, OH 44060
Corina B.

Corina B.

KDTE104EBS2 KITCHENAID DISHWASHER The parts pre-id were the wrong parts. Order the correct CLIP. Called BB to order part. Cust said they can install the part; ordrng 1 WPW10250160 (clip),

Near Lorrey Pl, Mentor, OH 44060
Corina B.

Corina B.

ADB1400AGW0 AMANA DISHWASHER Replaced the door gasket. Optest ok. ; Job Cmpltd

Near Bartley Ln, Mentor, OH 44060
Corina B.

Corina B.

WRX988SIBM01 WHIRLPOOL REFRIGERATOR CC that the ice shoots out everywhere when dispensing. Found the ice guide is missing. Called BB to order the part. ; ordrng 1 WPW10435760 (guide-ice), schdld next appmnt for 7/3 MON

Near Gregory Ct, Mentor, OH 44060
Corina B.

Corina B.

WRB322DMBW00 WHIRLPOOL REFRIGERATOR CC that when the compressor start it makes a weird noise. When compressor started, it was normal. Found the i/m was turned on and there is no water line hooked up to the i/m. When jumped the i/m, the water valve was the noise they were hearing. Removed i/m. Optest ok. ; Job Cmpltd,

Near Howell Ct, Eastlake, OH 44095
Corina B.

Corina B.

LGQ9858PW1 WHIRLPOOL DRYER CC that the clothes are not drying. Found the lint screen and moisture sensor were being blocked by a wax biuld up from fabric softner. Cleaned the sensor and screen. Advised cust to clean the screen and sensor once a week. Optest ok.; Job Cmpltd,

Near Comanche Trail, Mentor, OH 44060
Corina B.

Corina B.

WTW57ESVW1 WHIRLPOOL WASHER CC that there is no water going into the unit. Started machine and it started filling with water. Checked the different water settings. They hot and cold were going into the unit. Could not dupicate the problem

Near Painesville, OH 44077
Chris H.

Chris H.

ASD2325KEQ AMANA REFRIGERATOR Installed new water valve, op test good

Near Whitewood Rd, Brecksville, OH 44141
Chris H.

Chris H.

KDFE104DSS2 KITCHENAID DISHWASHER Installed new control and brown wires from harness, op test no good, unable to determine what is going on have continuity from w2- p10-1 on control the fuse is good, request senior tech for assistance, spoke with gs; schdld next appmnt for 7/3 MON

Near Knights Way, North Royalton, OH 44133
Chris H.

Chris H.

GZ25FSRXYY2 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, ice bin was full, mold had cubes inside, dispensed ice, icemaker started and ejected cubes then filled with water, checked for icemaker codes non stored, unable to duplicate any issues icemaker is working as designed; Job Cmpltd

Near Woodhill Dr, Brook Park, OH 44142
Chris H.

Chris H.

KDTM354DSS3 KITCHENAID DISHWASHER Customer complaint that unit intermittently has dirty soap water left in it, unit is clear at this time, ran diagnostics found 33 failed owi calibration 64 float switch open 82 drain motor electrical problem, cleared ran service cycle, unit drained, check valve is not sealing correctly, unit needs a new drain loop with check valve, spoke with gs ordering part ; ordrng 1 W11084165 (DRAIN LOOP CHECK VALVE), schdld next appmnt for 7/3 MON

Near Wendell St, Avon, OH 44011
Chris H.

Chris H.

MVWC415EW2 WHIRLPOOL WASHER Customer complaint that unit is making a grinding noise, found deer hoove lodged underneath unit causing pulley to rub against shield, pulley is undamaged, ordering shield, customer to install no need for return visit, confirmed with bb; ordrng 1 WPW10550173 (shield), schdld next appmnt for 7/3 MON

Near Hilliard Blvd, Westlake, OH 44145
Chris H.

Chris H.

MFI2570FEZ02 WHIRLPOOL REFRIGERATOR Installed new lf door and switch, op test good ; Job Cmpltd

Near Lake Ave, Lakewood, OH 44107
Dan H.

Dan H.

WRS325FNAH01 WHIRLPOOL REFRIGERATOR Installed new thermostat, op test good ; Job Cmpltd

Near E 68th St, Cleveland, OH 44103
Dan H.

Dan H.

KSC23C8EYW02 KITCHENAID REFRIGERATOR Installed new evaporator fan assembly and user interface, op test good ; Job Cmpltd

Near Woodridge Rd, Cleveland Heights, OH 44121
Dan H.

Dan H.

WRB322DMBB00 WHIRLPOOL REFRIGERATOR Installed new evaporator dan motor, op test good ; Job Cmpltd

Near Pike Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

ADB1300AFS0 AMANA DISHWASHER Customer complaint that unit is making a loud noise, ran diagnostics test cycle found 6-6(cold water) error code, found unit not filling, found float switch not mounted properly, no damage to float switch, reinstalled, op test good, Job Cmpltd

Near Groveland Rd, University Heights, OH 44118
Dan H.

Dan H.

MRT118FZEH00 MAYTAG REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 43 degrees, freezer section temperature at 16 degrees, evaporator fan is running, partial frost pattern on evaporator, compressor and condenser fan are running, compressor amp draw at 0.6amps, added half charge, frost pattern improved, unit needs new evaporator and filter drier, also found air channel damaged(see pic), unit needs new evaporator, filter drier, and air channel; ordrng 1 W10836706 (evaporator ) and 1 W10919804 (AIR CHANNEL) and 1 WPW10143759 (DRIER), schdld next appmnt for 7/3 MON MGR8700DS2 MAYTAG RANGE Customer complaint that oven temperature is not hot enough, after 20- 25 minute preheat time oven temperature at 351 degrees, advised customer that preheat time is 20-25 minutes, unit is operating as designed ; Job Cmpltd

Near Edgehill Dr, Beachwood, OH 44122
Dan H.

Dan H.

MVWX655DW1 MAYTAG WASHER Customer complaint that unit stopped mid cycle and is now completly dead, confirmed, unable to run diagnostics, diagnostics led is off on control, control recieving 120vac, unit needs new control; ordrng 1 W11116592 (CNTRL), schdld next appmnt for 7/3 MON

Near E 211th St, Euclid, OH 44123
Paul H.

Paul H.

WDT780SAEM1 WHIRLPOOL DISHWASHER Replaced wash motor, ran test cycle, wash motor engaging, op test ok.; Job Cmpltd,

Near Rosewood St, Elyria, OH 44035
Paul H.

Paul H.

KSEG950ESS1 KITCHENAID RANGE Burners are cycling appropriately, also has a minor scuff on surface, recommended Cerama-Bryte smoothtop cleaner, customer will try, if issue is not resolved, customer will put in another call; Job Cmpltd,

Near Queen Anne Ave, Lorain, OH 44052
Paul H.

Paul H.

KDFE104DSS3 KITCHENAID DISHWASHER Latch not assebled properly upon arrival, adjusted and reseated strike, latch aligns properly, tested seal, test ok; Job Cmpltd

Near Cooper's Run, Amherst, OH 44001
Chad  P.

Chad P.

MEDB835DW3 MAYTAG DRYER Found blower housing vibrating. Tightened screws. Op test ok. ; Job Cmpltd

Near Whitehaven Ave, North Olmsted, OH 44070
Jeff M.

Jeff M.

WED7990FW0 WHIRLPOOL DRYER Installed new part unit op tested good ; Job Cmpltd,

Near Maplecliff Dr, Parma Heights, OH 44130
Jeff M.

Jeff M.

GB2FHDXWS04 WHIRLPOOL REFRIGERATOR The ice maker is making a grinding sound. The unit needs a new ice maker ; ordrng 1 D7824706Q (ice maker),

Near Darlington Ave, Garfield Heights, OH 44125
Alice M.

Alice M.

WTW5000DW1 WHIRLPOOL WASHER Found actuator optics failed. Replaced. Ran calibration and service test mode. Ran unit on normal wash and drain spin. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock

Near Connecticut Ave, Cleveland, OH 44105
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRB322DMBW00 Complaint that the ice maker is leaking from the front and into the ice bin. Cycled unit and found leak. Replaced ice maker and cycled, op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,

Near Luke Dr, Streetsboro, OH 44241
Tim G.

Tim G.

Whirlpool French door refrigerator WRB322DMBW00, Complaint that the ice maker is leaking from the front and into the ice bin. Cycled unit and found leak. Replaced ice maker and cycled, op test good.

Near Luke Dr, Streetsboro, OH 44241
Jeff M.

Jeff M.

NTW4705EW WHIRLPOOL WASHER Transmission bearings are completely wore out. Also the computer has multiple shifting error codes saved in the computer the unit needs a new transmission and actuator; ordrng 1 W10771759 (TRAN.) and 1 W10913953 (ACTUATOR)

Near Haltnorth Walk, Cleveland, OH 44104
Paul H.

Paul H.

MFI2569VEW MAYTAG REFRIGERATOR Ice sticking and IM over filling, module has wear causing it to stick, replaced IM from t/s, cycled and filled, op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,

Near Whitehead Rd, LaGrange, OH 44050
Arthur V.

Arthur V.

WHIRLPOOL RANGE MER6772BAW Cust states she got a f9-6 error. Door lock error but she was not trying to clean range at the time cust states she was using left rear burner at the time of the error --- cust now unsure what error was she just remembers a telephone number to call scrolling across control. Unit was powered off upon arrival and after powering up again error did not return. Boiled water on left rear burner to see if that would cause unit to fail. No good. Unit op test good. Could not duplicate issue. ; , Job Cmpltd,

Near Elmwood Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR M1TXEGMYW00 Found drain clogged causing issue. Cleared drain. Cleaned out all ice build up. Op test good. ; Job Cmpltd,

Near 2nd St, Geneva, OH 44041
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KBFS20EVWH10 Installed and tested damper, op test ok; used 1 (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Richmond Rd, Lyndhurst, OH 44124
Jeff M.

Jeff M.

CVM1790SS1SS GE MICROWAVE Microwave the active up one time for the customer so I did adjust the door switches unit tested good; Job Cmpltd,

Near Arcadia Cir, Willoughby, OH 44094
Chad  P.

Chad P.

MVWB835DW1 WHIRLPOOL WASHER Advised on using h.e. Soap and how much to use. Also on fabric softener use. Advised on cleaning unit with affresh and how often to do so. Ran normal wash. Unit is operating as designed. Op test ok. ; Job Cmpltd

Near Langton Ave, Garfield Heights, OH 44125
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR KSRB25FHBT05 Frz-1, ff40, cond clean, cust just cleaned, unit working correct, checked ice maker, good, suggest clearing ice from bin every couple months, op test ok; Job Cmpltd,

Near Wilson Mills Rd, Chesterland, OH 44026
Robert A.

Robert A.

FRIGIDAIRE REFRIGERATOR FPRH17D7KF0 Installed temp control, unit running and starting to cool, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Old State Rd, Middlefield, OH 44062
Tim G.

Tim G.

MAYTAG WASHER MVWC415EW1 Complaint that the unit will not lock that the unit will try to lock several times. Checked and found a stored F5E2 lid lock fault. Replaced lid lock, cleared error, and ran a recal cycle, op test good. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Customer should also look into having the water shutoffs replaced see pic. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,

Near OH-44, Ravenna, OH 44266
Tim G.

Tim G.

WHIRLPOOL OTR MICROWAVE WMH53520CS5 Removed unit from wall and installed both fuses and the inlet cover. Reinstalled unit and tested, op test good.; Job Cmpltd,

Near Porter Rd, Rootstown, OH 44272
Chad  P.

Chad P.

NTW4516FW1 AMANA WASHER Found unit not level. Leveled unit and ran service test mode. Ran unit with load and advised on loading an how to balance out loads if unit goes out of balance. Op test ok. ; Job Cmpltd

Near Erwin St, Maple Heights, OH 44137
Arthur V.

Arthur V.

WHIRLPOOL WASHER WFW9050XW00 Found tub to pump boot has a hole in it and needs replaced ; ordrng 1 WP8540012 (hose), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near S Ridge Rd W, Ashtabula, OH 44004
Arthur V.

Arthur V.

ELECTROLUX WASHER EIFLS55IIW0 Replaced door lock assy and strike. Op test good ; Job Cmpltd,

Near Elm St, Geneva, OH 44041
Arthur V.

Arthur V.

FRIGIDAIRE WALL OVEN FPET3085KFA Upon arrival unit powered down. Turned on breaker and started unit. Op test good. Unit working now heated both ovens up to 350 deg and turned them on and off several times. Unit did not fail. Customer to monitor ; , Job Cmpltd,

Near Turnbury Dr, Madison, OH 44057
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW6200VW0 Cust complaint she just heard a differance in sounds when the unit is adjatating--- ran diagnostics. No errors. Ran auto test cycle. Unit passed. Checked rotor good. No signs of leaking and no sounds of bearing wear---- ran unit on normal cycle with small load cust put in washer. ---- unit filled,ajatated,and spun out . No noise. Op test good. Could not duplicate issue ---; used 1 SENIORDISCOUNT ,job compltd

Near Lanese Dr, Windsor, OH 44099
Arthur V.

Arthur V.

MAYTAG WASHER MVWX655DW1 Ran diagnostics. No error codes. Cycled in wash unit filled ,adgatated and drained and spun. Ran auto test. Op test passed heard rubbing sound from motor. Found pulley rubbing on shield. Replaced shield and retested. Op test good. No more noise. ---; used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,

Near Tische Rd, Rock Creek, OH 44084
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRR56X18FW00 Found no display, no reaction from control, reset connections, receiving 120vac to control, ng, will not turn on, needs control; ordrng 1 W10861719 (CONTROL), schdld next appmnt for 7/3 MON !,

Near Cedar Rd, Chesterland, OH 44026
Robert A.

Robert A.

FRIGIDAIRE RANGE GLEFS77CQB Burners work, clock and oven does not work, Found c/b receiving 220vac, no disp, needs controlCust to replace; ordrng 1 316207529 (clock/timer197.09) and 1 316220804 (overlay,clock,wht27.39), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, JOB COMPLTD

Near Coachman Ln, Solon, OH 44139
Jeff M.

Jeff M.

MHW5100DW0 MAYTAG WASHER The unit is making a loud clicking sound the inner drum is splitting apart c the pic. I called tl talked with ben the unit needs a new drum assy. ; ordrng 1 WPW10409997 (TUBE ASSY

Near Harmony Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

KUDS35FXSS8 WHIRLPOOL DISHWASHER The unit was making a very loud obnoxious noise coming from the pump I found two plastic tabs from the previous repair that fell into the pump. I remove the two plastic tabs i noticed that the chopper blades were rubbing against the screen I tried to correct the issue before reassembling the pump. I tested the machine I can still hear the chopper blades rubbing against the metal screen needs new chopper assembly.; ordrng 1 W10083957V (CHOPPER ASSY.), schdld next appmnt for 7/3 MON 12-5, saved tckt [SdLink

Near Greenwold Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

WTW5000DW1 WASHER WHIRLPOOL Unfortunately the wash machine is sitting on carpet flooring inside the drain pan on top of a piece of wood see a picture of the units. That's the vibrating issues the customer is having I explained to her it needs to be on a solid floor preferably concrete wood or tile flooring unit op tested good ; Job Cmpltd

Near Gravel Washer Rd, Beaver, OH 45613
Jeff M.

Jeff M.

Near S Green Wash Rd, Stanfield, AZ 85172
Jeff M.

Jeff M.

MDBTT60AWW MAYTAG DISHWASHER Installed new part unit op tested good ; Job Cmpltd

Near Sherrington Rd, Shaker Heights, OH 44122
Robert A.

Robert A.

MAYTAG REFRIGERATOR MSF25C2EXW00 Found disp lock on, turned off, tested water and ice, good, op test ok; Job Cmpltd,

Near Tryon Rd, Bedford, OH 44146
Robert A.

Robert A.

ROPER DRYER RED4516FW0 Found no power to unit, turned on breaker, unit running and heating, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,

Near Banbury Ct, Warrensville Heights, OH 44128
Chad  P.

Chad P.

MHW5500FW0 MAYTAG WASHER Found units operations are normal. Advised to add softener and detergent after adding clothing.

Near Almond Walcott Ct S, Brecksville, OH 44141
Robert A.

Robert A.

GE REFRIGERATOR GTS18GTHJRWW Cust states that fan was making noise and not cooling correctly, cust turned unit off ant let thaw, when he turned it back on no noise and cooling correctly, temps goos, fan running, no odd noise, inspected evap fan and evap, good, checked door seals, good, op test ok; Job Cmpltd,

Near Battles Rd, Gates Mills, OH 44040
Tim G.

Tim G.

Maytag top load washer MVWC415EW1, Complaint that the unit will not lock that the unit will try to lock several times. Checked and found a stored F5E2 lid lock fault. Replaced lid lock, cleared error, and ran a recal cycle, op test good. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Customer should also look into having the water shutoffs replaced see pic.

Near OH-44, Ravenna, OH 44266
Tim G.

Tim G.

WHIRLPOOL DISHWASHER WDT720PADM2 Complaint that the unit will not start up. A cycle can be selected but the unit will not start. Checked unit for errors and found not able to enter diag. Removed power to unit to try to reset, op test no good. Turned unit on and found a F2E2 comm issue between the UI and the main control. Checked connections and found good. Unit needs UI and main control. ; ordrng 1 W10815487 (panel-cntl) and 1 W10854231 (cntrl-elec), schdld next appmnt for 7/3 MON !,

Near Crestwood Dr, Middlefield, OH 44062
Tim G.

Tim G.

WHIRLPOOL WASHER WTW7600XW0 Complaint that the unit runs for about 5mins and then displays a F51 error (motor RPS failure). Checked unit and found the unit wanting to spin and agitate at the same time. Checked and found the basket hard to turn by hand and the hub asm damaged due to the basket not seating all the way (stuck on drive shaft) unit needs a new hub asm and bearing kit. ; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub), schdld next appmnt for 6/30 FRI ! [**],

Near Portage Hollow Dr, Mogadore, OH 44260
Tim G.

Tim G.

WHIRLPOOL DISHWASHER WDF760SADB2 Complaint that the unit is not cleaning the silverware very well. Checked unit for errors and found nothing stored. Tested unit and found the diverter working and the unit working by design. Suggested to customer to use no more than 2tbls of detergent and to run the water at the sink first before starting the unit. Went over the use and care guide on proper loading. ; Job Cmpltd,

Near Thrasher Rd, Hiram, OH 44234
Tim G.

Tim G.

AMANA REFRIGERATOR ARB2557CSR Unit not cooling. Customer stated that it was good for about 2-1/2 days. Checked and found very little freon in unit. Pulled cap off drier valve and found valve to have failed causing the leak. Removed drier and replaced. Pulled a 28"vac and watched no leaks. Charged with 5oz of 134a, op test good. ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd,

Near Spicebush Ln, Solon, OH 44139
Tim G.

Tim G.

GE REFRIGERATOR TBX22JAXJRWW Complaint that the unit is not cooling properly. Checked temps and found 30fz and 47ff. Checked the evap for frost pattern and found half. Tapped low side and found the pressure at 35psi. Powered unit down and found the compressor to come to a hard stop shaking the unit. Units compressor has failed and needs replaced. Quoted customer for repair and they declinded due to cost. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, , Job Cmpltd,

Near Jennifer Ln, Streetsboro, OH 44241
Tim G.

Tim G.

WHIRLPOOL RANGE GGG388LXS01 Installed burner valve, harness, and knob, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,

Near Mogadore Rd, Kent, OH 44240
Corina B.

Corina B.

GS5SHAXNLOO WHIRLPOOL REFRIGERATOR Found leak on high side at filter drier. Repaired replaced with filter drier.op test ok.unit is missing back cover spoke with ab not covered need to quote cust. Charged to 5oz. Optest ok.; ordrng 1 WP2188755 (cover-unit 4655), saved tckt

Near Tina Dr, Mentor, OH 44060
Corina B.

Corina B.

WFC340S0EW0 WHIRLPOOL RANGE CC that when they broil it pops the breaker and has a spark on the left back burner. Found the blue wire to the broiler was not attached the the broil element. Attached the blue wire to the element. Turned broiler on, optest ok. ; Job Cmpltd WFC340S0EW0 WHIRLPOOL RANGE CC that its not heating past 350*. Turned oven on to 350* heated. When, turning it to 400* the oven turns off. Will need a new oven switch and temp probe. Called GS to order parts. Rs per cust req. when shipping parts attention Erian maintenance; ordrng 1 WPW10181986 (sensor) and 1 WPW10363198 (swtch-oven), schdld next appmnt for 7/5 WED

Near Lakeshore Blvd, Eastlake, OH 44095
Corina B.

Corina B.

MEDB835DW3 MAYTAG DRYER CC that the is AF. They have a long run for the vent. Removed the vent, the vent was hitting the insulation where it was not getting proper airflow. Relined the vent to go outside. Optest ok. ; Job Cmpltd

Near Jody Lynn Dr, Mentor, OH 44060
Corina B.

Corina B.

NTW4705EW0 AMANA WASHER , Replaced the control and lid switch from t/s. Brought core back for return. Ran calibration.washer was not hooked up. Optest ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd

Near Ridgehill Rd, Cleveland, OH 44121
Corina B.

Corina B.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR CC that there is a rattling noise and the fz handle is loose. Tighten handle. Could not duplicate the problem. Compressor and fans are clear. Optest ok.; Job Cmpltd

Near E 349th St, Eastlake, OH 44095
Corina B.

Corina B.

KDFE204ESS1 KITCHENAID DISHWASHER Top rack adjuster is working as designed. Replaced the dispenser. Ran a light cycle dispenser opened. Optest ok. ; Job Cmpltd,

Near Oakridge Dr, Mentor, OH 44060
Corina B.

Corina B.

GD25DFXFN02 WHIRLPOOL REFRIGERATOR Replaced the bracket to the dispenser. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

Near Johnnycake Ridge Rd, Mentor, OH 44060
Corina B.

Corina B.

KRFF507ESS01 KITCHENAID REFRIGERATOR Replaced the parts listed. Brought core back for return. Optest ok.; Job Cmpltd

Near Concord Hambden Rd, Painesville, OH 44077
Chris H.

Chris H.

KSCS25FKSS02 WHIRLPOOL REFRIGERATOR Found water supply line tapping back of unit when water is running thru line, fastned line, op test good; Job Cmpltd KHMS147HSS1 KITCHENAID MICROWAVE Tech is unable to remove unit as it is caulked in and wont drop down, customer has glass tile behind unit, customer will have to have unit down for repair to be done confirmed with gs; schdld next appmnt for 7/5 WED

Near Cambridge Ct, Beachwood, OH 44122
Chris H.

Chris H.

MFW2055FRZ00 MAYTAG REFRIGERATOR needs freezer drawer slide rails both sides, ordering parts; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide), schdld next appmnt for 7/3 MON

Near Woodbridge Ave, Cleveland, OH 44109
Chris H.

Chris H.

WDF760SADB2 WHIRLPOOL DISHWASHER Customer states contractor was out and belives dishwasher is leaking from underneath unit, started unit on normal wash observed, cancelled cycle, found drain hose has pin hole in it causing it to leak behind the unit, looks like during installation they pinched the hose, unit needs a new drain hose, confirmed with bb ordering part; ordrng 1 8269144A (drain hose), schdld next appmnt for 6/30 FR

Near Kathleen Dr, Brook Park, OH 44142
Chris H.

Chris H.

MZF34X16DW00 MAYRAG FREEZER Customer complaint that unit is not cooling, unit was unplugged when tech arrived, plugged unit in, compressor and fans started, after compressor started unit was pulling 0.63, tapped system added half a charge amp draw at 1 amp now frost pattern developed, unit has a sealed system leak needs an evap and dye drier, qouted customer, schdld next appmnt for 6/30 FR

Near Stanfield Dr, Parma, OH 44134
Chris H.

Chris H.

MRT311FFFH00 MAYTAG REFRIGERATOR New gasket is not sitting correctly, ordering door spoke with gs ordering part ; ordrng 1 W10668765 (FF DOOR WHITE), schdld next appmnt for 7/21 FRI

Near Longwood Ave, Maple Heights, OH 44137
Chris H.

Chris H.

GSS25JSRESS GE REFRIGERATOR Customer complaint that unit is not making ice, found icemaker filltube frozen, steamed out cycled icemaker mold filled op test good; Job Cmpltd

Near Wooster Rd, Fairview Park, OH 44126
Tim G.

Tim G.

AMANA REFRIGERATOR ABB2224BRB00 Complaint that the unit isnt cooling. Checked and found the control and lights not working. Pulled unit from wall and found the way the installed plugged the unit in (see pic) caused the plug to work itself out. Tech properly plugged unit in and found unit to turn on and begin to cool. ; Job Cmpltd,

Near Waterloo Rd, Atwater, OH 44201
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR ABB1924BRB00 Installed compressor, and roller. Tech found the evap was not needed. Pulled a 28"vac and watched for 20mins and found no change. Recharged the system with 4.25oz of 134a, op test good. Unit cooling and customer was advised to give the unit 12-24hrs for complete cooling. ; Job Cmpltd,

Near Hillcrest Dr, Atwater, OH 44201
Paul H.

Paul H.

KFIS29PBMS00 WHIRLPOOL REFRIGERATOR Unit has double fill issue, fits pointer W10545062, need electronic control board kit, also has symptoms of pointer W10545061D condensation on back wall and Fascia, gave quote: W10619962 102.95, W10878993 266.81, shipping 18.99, and labor 131.00, plus tax and service call totals $658.48, customer is going to discuss options with KitchenAid, leaving ticket open, also replace RC thermistor when we return; ordrng 1 W10619962 (heater 102.95) and 1 W10878993 (cntrl-elec 266.81)

Near Brighton Dr, North Olmsted, OH 44070
Paul H.

Paul H.

FGHC2331PFAA FRIGIDAIRE REFRIGERATOR UI has segments of LED display out, replaced UI, all LED's functioning properly; Job Cmpltd,

Near Creekside Ln, North Ridgeville, OH 44039
Jeff M.

Jeff M.

WRB322DMBW00 WHIRLPOOL REFRIGERATOR The light switch was frozen I found a little bit of ice around the switch explain to the customer tha moisture will get into the freezer section and to be careful unit tested good; Job Cmpltd

Near Maplegrove Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

JJW9430DDS JENNAIRE RANGE Installed new part unit op tested good

Near Fairlawn Rd, Lyndhurst, OH 44124
Jeff M.

Jeff M.

PVM9179SF1SS GE MICROWAVE The door hanble is broken see pictures I cannot duplicate the non heating issue unti op tested good ; ordrng 1 WB56X25705 (DOOR)

Near Nutwood Ln, Wickliffe, OH 44092
Jeff M.

Jeff M.

SAV2655AWW WHIRLPOOL WASHER The drum was not spinning the belt was slipping. Due to the bearings were starting to seize up. I freed the bearings up by working the tran. back-and-forth eventually freeing it to spin. multiple parts are need to be replaced the tool kits for this machine is discontinued.; ordrng 1 40047202 (pulley- sp) and 1 W10116791 (hub & seal) and 1 W10840840 (TRAN) and 1 WP40047402 (CLIP)

Near Vineyard Rd, Willowick, OH 44095
Paul H.

Paul H.

PFE28RSHHSS GE REFRIGERATOR FC IM, not cycling or producing, appears to be a defunct heater based on position of harvest fingers when we arrived and cc of motor noise, also unit fits bulletin REF07-16, ordering SUM kit as well; ordrng 1 WR30X25766 (icemaker asm) and 1 WR98R882802 (SUM MODULE

Near Haverford Pl, Avon, OH 44011
Paul H.

Paul H.

MDE6200AYW WHIRLPOOL DRYER Ran unit a couple of times, checked rollers and felts, unable to reproduce issue

Near Savannah Pkwy, Westlake, OH 44145
Paul H.

Paul H.

MEDX655DW1 MAYTAG DRYER Reseated switch retainer, replaced knob, op test ok; Job Cmpltd,

Near W 23rd St, Lorain, OH 44052
Chad  P.

Chad P.

MVWC415EW1 MAYTAG WASHER Found pump impeller sized. Replaced pump. Op test ok. ; used 1 WPW10661045 (PUMP-WATER) from stock

Near 3rd Ave, Berea, OH 44017
Chad  P.

Chad P.

WFG515S0EW1 WHIRLPOOL RANGE Installed drawer. Op test ok. ; Job Cmpltd

Near Heatherwood Dr, Brook Park, OH 44142
Chad  P.

Chad P.

WSF26C3EXW01 WHIRLPOOL REFRIGERATOR Found auger gear iced over. Cleared ice and aligned. Op test ok. ; Job Cmpltd

Near Sharon Ln Dr, North Royalton, OH 44133
Chad  P.

Chad P.

KRFC604FSS00 KITCHENAID REFRIGERATOR Installed filter and housing. Op test ok.

Near Castleton Rd, Cleveland Heights, OH 44121
Chad  P.

Chad P.

MDB4949SDZ0 MAYTAG DISHWASHER Found inner and outer panels dented. Also, console and sump are cracked. Needs all replaced. ; ordrng 1 W10898448 (CONSOLE) and 1 W10900372 (PANEL) and 1 W10908291 (INNER PANEL) and 1 WPW10591570 (SUMP)

Near W Bagley Rd, Berea, OH 44017
Chad  P.

Chad P.

M1TXEGMYQ01 MAYTAG REFRIGERATOR Found minimal frosting on evap. All fans and lights working. Found comp very loud and very hot. Compressor is inefficient. Needs comp replaced. Cust requests friday morning. Big job. Cfc tech only. 3 job count. ; ordrng 1 W10507884 (compressor

Near W 130th St, Parma, OH 44130
Chad  P.

Chad P.

WDT720PADW2 WHIRLPOOL DISHWASHER Found upper wheels breaking. Needs all repaced. Cust not home after 4pm. ; ordrng 4 WPW10671907 (WHEEL)s

Near E Linden Ln, Parma, OH 44130
Chad  P.

Chad P.

GD5RVAXVY05 WHIRLPOOL REFRIGERATOR Found h.v. Board shorted. See photos. Borad is reconditioned and this can clearly be seen in the photos. Will need board replaced. Cust will be contacting wpl to see if they will cover the cost of the board. Office to not order parts unless contacted. ; ordrng 1 WPW10210789 (CONTROL)

Near Helen Dr, North Royalton, OH 44133
Jeff M.

Jeff M.

DDT575SMF2ES GE DISHWASHER Installed new part unit op tested good ; Job Cmpltd

Near Cummings Blvd, Madison, OH 44057
Jeff M.

Jeff M.

GTWN4250DWS GE WASHER Installed new part unit op tested good

Near Dunbar Ct, Painesville, OH 44077
Jeff M.

Jeff M.

KGSK901SSS00 KITCHENAID RANGE Installed new part unit op tested good

Near Van Aken Blvd, Cleveland, OH 44120
Jeff M.

Jeff M.

GTZ21GBEBSS GE REFRIGERATOR Installed new part unit op tested good. And i have the pannel for return; Job Cmpltd

Near Euston Dr, Mayfield Heights, OH 44124
Paul H.

Paul H.

MDB8959SFZ4 MAYTAG DISHWASHER Replaced door latch and adjusted strike, door secured; Job Cmpltd

Near Cornerstone Ave, Wellington, OH 44090
Paul H.

Paul H.

KRFC300ESS00 KITCHENAID REFRIGERATOR Left side of FC drawer was off track, was causing migration on that side, cleared excess moisture and realigned drawer, op test ok.; Job Cmpltd, saved tckt [SdLink\293149a.png], O-emld tckt [SdLink

Near Woodland Trail, Avon, OH 44011
Paul H.

Paul H.

WDT720PADB2 WHIRLPOOL DISHWASHER Cc of unit adding time to the cycle, checked use and care guide, pg 8 explains that cycle time and water usage varies based on conditions and control will adjust accordingly, op test ok.; Job Cmpltd,

Near Beech Ln, North Olmsted, OH 44070
Paul H.

Paul H.

WGD8500DC1 WHIRLPOOL DRYER Replaced thermistor and duct, ran unit, op test ok.; Job Cmpltd,

Near Hidden Acres Dr, Westlake, OH 44145
Jeff M.

Jeff M.

WRF560SEYM01 WHIRLPOOL REFRIGERATOR Technical Service Pointer #: W10875533A Frost is accumulating along the back wall unit is not defrost and probably needs the service kit this is truck stock i used the part the other day. Needs too be ordered ; ordrng 1 W10902214 (SENSOR)

Near Lotus Dr, Cleveland, OH 44128
Jeff M.

Jeff M.

JKP27W0P1WG GE WALL OVEN The unit has an F3 error code. I found the temp sensor open. I test the sensor at the sensor first then at the control. Due to the sensor is already replaced once and has failed again both sensor and main control should be replaced and unfortunately the main control is discontinued.

Near Valencia Cir, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

KEBS207DBL6 RANGE KITCHENAID Customer is having an issue with her oven on at three air code which is a sensor heating temperature code. Also the unit turns on and off on its own from what the customer explained. A sensor n main contol is needed.

Near Cedar Rd, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

MGR7775WS2 MAYTAG RANGE The unit will preheat and ignite just fine. After the unit has ignited it will continue to try and ignite it will not sense the flame. I inspected the igniter it appeared to be fine no cracks in the ceramic I did put an updated wiring kit on my last visit here. Spark module is needed to complete the repair.

Near Mountainside Dr, Painesville, OH 44077
Jeff M.

Jeff M.

KSGG700ESS1 KITCHENAID RANGE For the user interface panel the incorrect color was ordered black was ordered stainless steel is needed I have the black panel with me for return; ordrng 1 W11029431 (SS UI

Near S Ridge Rd, Madison, OH 44057
Paul H.

Paul H.

MDE5500AYW MAYTAG DRYER Sqealing noise coming from bad bearings, both bearing and roller assemblies need replaced

Near St Charles Pl, Elyria, OH 44035
Chad  P.

Chad P.

WRF540CWBW01 WHIRLPOOL REFRIGERATOR Advised on moisture control. Also advised that frost may appear on air intake from time to time as the humididty is very high. This will go awao in cooler weather. ; Job Cmpltd,

Near Avery Rd, Broadview Heights, OH 44147
Chad  P.

Chad P.

KMHS120ESS4 WHIRLPOOL MICROWAVE Found temp sensor failed. Also, unit will not enter diagnostics. When prompted to do so it faults and locks up the control. Reset power. No effect. Needs sensor and control replaced. ; ordrng 1 W10536989 (thermistor) and 1 W10881539 (CONTROL)

Near Breckenridge Ovl, Broadview Heights, OH 44147
Chad  P.

Chad P.

KFIV29PCMS00 WHIRLPOOL REFRIGERATOR Actual good issue date is 5/18/13Found unit not making ice and fz not cooling. Error code for over temp in ice maker. Found upper part of evap o rh side has a ball of ice. Unit has old style evap. Needs ff evap and drier replaced. Big job. 3 job count. Cfc tech only. Contact 226 number for scheduling and cwow please. ; ordrng 1 W10917531 (EVAP ASSY) and 1 WPW10143759 (DRIER)

Near Ronald Dr, Parma, OH 44130
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW4616FW0 Found top of adj. loose and 2 dogs missing. Replaced dogs from truck stock. Op test good ; used 1 80040 (DOGS) from stock, Job Cmpltd,

Near N Broadway, Geneva, OH 44041
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER PORT WDP340PAFB0 Replaced motor sump assy. Op test good ; Job Cmpltd,

Near Myrtle Ave, Ashtabula, OH 44004
Robert A.

Robert A.

GE RANGE JGB860SEJ1SS Found no power to upper oven light, switch good, checked at control, when light is turned on, no power fron control, stuck relay, needs c/b; ordrng 1 WB49X25851 (CONTROL), schdld next appmnt for 6/30 FRI !,

Near Windham Dr, Mentor, OH 44060
Robert A.

Robert A.

GE RANGE P2B930DET2BB Checked all burners, igniters good, working correct, cleaned burners, tested all, good, op test ok; Job Cmpltd,

Near Wilmington Dr, Painesville, OH 44077
Robert A.

Robert A.

GE REFRIGERATOR CYE23TSDCSS Installed fan kit, op test ok, cust to install software; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd

Near Shiloh Dr, Chesterland, OH 44026
Tim G.

Tim G.

FRIGIDAIRE RANGE FPGH3077RFA Installed fan and tested, tested a bake cycle, op test good. ; Job Cmpltd,

Near Limeridge Rd, Ravenna, OH 44266
Tim G.

Tim G.

MAYTAG WASHER MVWB835DW0 Complaint that the unit will not power on. Checked and found 120vac at the outlet. Found the green status light flashing on the main control indicating 5vdc present. Customer stated they were seeing a F6 error before unit shut down indicating a communication error. Unit needs both UI and main control.; ordrng 1 W10812420 (cntrl-elec) and 1 W10861510 (console), schdld next appmnt for 6/29 THU !,

Near Atwater Rd, Atwater, OH 44201
Corina B.

Corina B.

WRF767SDEM01 WHIRLPOOL REFRIGERATOR CC that its not cooling. FF 54* FZ 5.4* ran diag. A lot of frost on ff evap. Technical Service Pointer #: W11092686 will need a fan and thermistor. Office to order parts. ; ordrng 1 W11033168 (FAN WIRE HARNS), schdld next appmnt for 6/29 THU

Near Perth Rd, Madison, OH 44057
Corina B.

Corina B.

WTW8600YW0 WHIRLPOOL WASHER , Replaced parts listed. No leaks. Ran calibration the hot water is not working. Found there is no hot water coming out of the house line. The shut off to the house line is corroded. Advise customer to have a plumber fix the plumbing. Optest ok.; Job Cmpltd

Near Parkway Dr, Eastlake, OH 44095
Corina B.

Corina B.

BGGF3042KFE FRIGIDAIRE RANGE CC that the range is not lighting. Broil ignitor works, bake ignitor does not. Replaced the ignitor from t/s. Preheated to 350* optest ok. ; used 1 12400035 (IGNITOR 5299) from stock, Job Cmpltd,

Near Jordan Dr, Mentor, OH 44060
Corina B.

Corina B.

WTW4950XW3 WHIRLPOOL WASHER Replaced the gearcase. Ran a calibration and a drain and spin. Optest ok.; Job Cmpltd

Near Marsh Ln, Painesville, OH 44077
Chris H.

Chris H.

JFC2089HES WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling states they had several power outages the other day, lights and fans are on, unit isnt cooling at all, compressor is very hot to the touch, can hear start device attempting to start compressor, unit pulling 9 amps then dropping to 0.18 after start attempt, cooled down compressor still wll not start, unit beeds a new compressor spoke with bj and bb ordering a compressor ; ordrng 1 W10160407 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 6/29 THU

Near Capilano Dr, Solon, OH 44139
Chris H.

Chris H.

KCGD500GSS00 KITCHENAID COOK TOP Customer complaint that when turning on the front right burner the front left burner turns on and vise versa, removed unit, gas tubes are not going to the correct burner heads according to the marks on the unit, contacted wp, techline rick they are to be in contact with tech, phone cut out before ref number, re called spoketo gage 7719383721 transfered to master tech mark said file was transfered to engineering dept and they will be incontact; schdld next appmnt for 6/29 THU

Near Pinehurst Dr, Aurora, OH 44202
Chris H.

Chris H.

KUDP02IRBS2 KITCHENAID DISHWASHER , Customer complaint that units user interface is not responding, ui is pulling away from console which has damaged the ribbon cable, unit is getting 120 volts need new console qouted customer, customer to discuss repair with spouse, will contact if repair is needed

Near Hodgson Rd, Mentor, OH 44060
Chris H.

Chris H.

WDF110PABW4 WHIRLPOOL DISHWASHER Customer complaint that unit is not draining, confirmed, removed pump no debris, found drain inlet on pvc pipe clogged with food debris, removed, unit now draining, op test good ; Job Cmpltd

Near Broadway, Chagrin Falls, OH 44023
Chris H.

Chris H.

WFG540H0ES1 WHIRLPOOL RANGE Customer complaint that when unit reaches temp on preheat it will shut off and attemp to ignite four times then nothing also states doesnt belive the convection fan is working unit is plugged into an ungrounded outlet, plugged unit into grounded outlet started on convection bake 350 after 220 fan turned on is just quite, unit does not need the part shipped, unit reached temp, reignited on first attempt unit must be properly grounded, op test good; Job Cmpltd

Near Tanglewood Trail, Chagrin Falls, OH 44023
Chris H.

Chris H.

KMHS120ESS2 KITCHENAID MICROWAVE Customer complaint that units clock is not always displaying, unit i heating, pulling correct amperage, units energy saving option shuts clock off during stand by mode, turned off so clock is always displayed, customer to monitor to see if clock stays illuminated ; Job Cmpltd

Near Lake Trail, Aurora, OH 44202
Chris H.

Chris H.

WRT318FMDB01 WHIRLPOOL REFRIGERATOR , Customer complaint that units ff section is not cooling, ff temp at 70 frz temp at -4, removed evap cover, found ice build up blocking air channel, drain tube is blocked, steamed out, reassembled op test good; Job Cmpltd

Near Alvin Ave, Garfield Heights, OH 44105
Chris H.

Chris H.

WFW8300SW02 WHIRLPOOL WASHER Customer complaint that unit will not advance past wash cycle, ran diagnostics found F20 pressure sensor error, unit started its test cycle, removed lid found pressure sensor laying on outer tub with all the wires torn out of it, spun basket by hand units bearing is worn and will need replaced as well as wiring harness, qouted customer, does not want repair will replace unit

Near Lytle Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

WRS965CIAH00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is freezing everything in fresh food section, fresh food section temperature at 45 degrees set to 43 degrees, found air damper sticking open sometimes during test, unit needs new air damper; ordrng 1 W10572852 (AIR DAMPER), schdld next appmnt for 6/30 FR

Near N Bay Dr, Willoughby, OH 44094
Dan H.

Dan H.

WRB322DMBB00 WHIRLPOOL REFRIGERATOR Customer complaint that fresh food section is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 23 degrees, evaporator fan is not running,evaporator fan recieving 120vac, partial frost pattern on evaporator, evaporator has ice chunk built up on inlet/outlet lines, compressor and condenser fan are running, condenser is clogged with dog hair, unit needs condenser cleaned and evaporator fan motor; ordrng 1 W11024089 (evaporator FAN MOTOR), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/29 THU

Near Pike Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

EI27BS26JW8 ELECTROLUX REFRIGREATOR Customer complaint that unit is not making ice, found ice maker thermistor hanging down into ice bin unable to remount, ice maker twist motor is recieving 12vdc, unit needs new ice maker ; ordrng 1 243297606 (ice maker ), schdld next appmnt for 6/29 THU

Near Hazelmere Rd, Beachwood, OH 44122
Dan H.

Dan H.

WFW96HEAW0 WHIRLPOOL WASHER Customer complaint that unit stops mid cycle and flashes f8e1 error code, display flashing f8e1(no water detected entering unit or pressure sensor trip not detected) error code, ran diagnostics found f1e1(central control unit error), f4e0(heater not detected), and f8e1(no water) error codes, ran quick diagnostics test per tech sheet tests for error codes shown, unit completed test, spoke with ra, unit needs new central control unit and pressure sensor, customer does not want repair

Near Halcyon Rd, Beachwood, OH 44122
Dan H.

Dan H.

PFSF2MIYFBB GE REFRIGERATOR Installed new gaskets, op test good ; Job Cmpltd,

Near Glynn Rd, East Cleveland, OH 44112
Dan H.

Dan H.

MVWC415EW1 MAYTAG WASHER customer complaint that unit is making a loud noise during spin cycle, ran manual test cycle on high speed spin, no unusual noises heard, ran drain and spin cycle with 7 wet bath towels, confirmed noise, noise is coming from drain pump, nothing found in pump housing, unit needs new drain pump, installed new drain pump, op test good ; used 1 WPW10661045 (PUMP-WATER) from stock, Job Cmpltd

Near Radford Dr, Highland Heights, OH 44143
Dan H.

Dan H.

MVWC416FW0 MAYTAG WASHER Customer complaint that unit is leaking, ran diagnostics no error codes found, ran manual test cycle, opened both hot and cold valves, no leaks found, let basket fill, no water leaking from tub, ran drain pump, no leaks found in drain pump or drain hose, repeated with same results, unit is operating as designed ; Job Cmpltd

Near White Rd, Willoughby Hills, OH 44092
Dan H.

Dan H.

WRF560SMYM05 WHIRLPOOL REFRIGERATOR Customer complaint that deli drawer glass keeps sliding out with drawer and left fresh food section door will not close when right door is closed, customer had blackberry boxes stacked two high in deli drawer and catching glass when drawer is pulled out, removed blackberry boxes, deli drawer slides out just fine without bringing glass shelf out with it, found unit sitting on wheels, lowered unuts feet to raise wheels and tilt unit back, fresh food section doors close themselves now, op test good ; Job Cmpltd,

Near Oakridge Dr, Mentor, OH 44060
Chad  P.

Chad P.

NED4655EW1 AMANA DRYER Adjusted door to allow it to open and close easier. Op test ok. ; Job Cmpltd

Near E 146th St, Cleveland, OH 44128
Chad  P.

Chad P.

WRT351SFYB00 WHIRLPOOL REFRIGERATOR Found unit seems to be cooling corectly at this time. Both sections are at correct temps. Cust worried as it seems to not be cycling correctly. Forced a defrost. Unit is defrosting and all fans and lights working. Unable to find any issue. Advised to monitor. Op test ok.

Near W 44th St, Parma, OH 44134
Chad  P.

Chad P.

WRT311FZDT00 WHIRLPOOL REFRIGERATOR Installed name plate. No abnormal noises at this time. Op test ok. ; Job Cmpltd

Near Debby Dr, Parma, OH 44130
Chad  P.

Chad P.

WRT311FZDT00 WHIRLPOOL REFRIGERATOR Installed name plate. No abnormal noises at this time. Op test ok. ; Job Cmpltd

Near Debby Dr, Parma, OH 44130
Chad  P.

Chad P.

GS6SHEXNL00 WHIRLPOOL REFRIGERATOR Cc that theynwent on vacation and came home to find ice maker not making ice. They shut off the main to the house. This caused the i.m. Fill tube to freeze. Cleared ice tube. Op test ok.

Near Applewood Ln, Strongsville, OH 44149
Chad  P.

Chad P.

WRT314TFDW00 WHIRLPOOL REFRIGERATOR Found unit not defrosting. Found heater, bimetal and thermistor check good. Forced a defrost. Unit is able to defrost. Needs defrost control replaced.

Near Pearl Rd, Strongsville, OH 44136
Paul H.

Paul H.

WTW5840BW0 WHIRLPOOL WASHER Replaced gearcase, ran calibration and auto test, op test ok.; Job Cmpltd,

Near Rechner Dr, Westlake, OH 44145
Paul H.

Paul H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Replaced RH RC door gasket, heated and lubricated, op test ok.; Job Cmpltd

Near Surrey Dr, North Olmsted, OH 44070
Paul H.

Paul H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Replaced FC door gasket, using vaseline and heat to create proper seal; Job Cmpltd

Near Forest Park Dr, LaGrange, OH 44050
Paul H.

Paul H.

WFW9151YW00 WHIRLPOOL WASHER Ran diagnostics, error F3E2 water temp sensor error, would not affect draining or spinning, opened pump housing and cleared out debris, customer covered under 90 day labor warranty on this issue, quoted repair for thermistor issue: WPW10467289

Near Royalton Rd, Columbia Station, OH 44028
Tim G.

Tim G.

MAYTAG WASHER MVWB765FW0 Installed new console, op test good. ; Job Cmpltd,

Near Wilkes Rd, Atwater, OH 44201
Arthur V.

Arthur V.

FRIGIDAIRE DISHWASHER FGHD2433KF1 Cust complaint she started unit and left home. She came home to alot of water on the floor but no visable plumbing leaks found. She has not used it since ---cycled unit and let it go thru start of normal wash. Unit filled,washed and drained no leaks. Took apart sump --- all clean no debri found--- put sump back together and cycled again----no leaks. Could not duplicate issue ;

Near S River Rd E, Geneva, OH 44041
Arthur V.

Arthur V.

KITCHENAID BOTTOM FREEZER KRFF300EWH01 Replaced damper. Op test good. No noise as it opened. ; Job Cmpltd,

Near Bradley Ct, Painesville, OH 44077
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRF736SDAM14 Mark file 7719376104------ installed shield and trim op test ok. Found moisture on top of freezer gasket as before. Reading 72 deg at both fresh food door hinges but 50 deg in the middle of the mullion. Talked to Fred and he told me to call techline. Called Mark. Went thru list of related fixes all check good. Mark said unit model and serial fall into a service problem they are aware of. Mark gave all info to his lead who is expected to get back to me with a fix.did not reschedule due to not knowing when or what regarding repair until i hear from there lead. ; saved tckt [SdLink\292608h.png] (via SDM)

Near Spring Run Blvd, Painesville, OH 44077
Gail V.

Gail V.

GE DRYER GTD65EBSJ0WS No display, unit receiving 220vac, c/b receiving 120vac, no response, needs controlCust to let us know; ordrng 1 WE04X25474 (CONTROL BD190.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/29 THU !,

Near Belle Vernon Dr, Novelty, OH 44072
Robert A.

Robert A.

KITCHENAID HOOD KVUB600DSS2 Unit making a vibrating noise on high, found a crack in fan blade, needs fan motor asm; ordrng 1 W11035826 (FAN MOTOR ASM), schdld next appmnt for 6/29 THU ! [**],

Near Willard Rd, Aurora, OH 44202
Robert A.

Robert A.

MAYTAG DRYER MED9700SQ0 Found t fuse open, jumped out, ran unit, element cycling, replaced t fuse, op test ok; used 1 WP3392519 (THERMAL FUSE15.40) from stock, , Job Cmpltd,

Near Sperry Rd, Chesterland, OH 44026
Robert A.

Robert A.

WHIRLPOOL WASHER WFW70HEBW0 Installed air trap and hose, ran diagnostic cycle, good, op test ok; Job Cmpltd,

Near Frost Rd, Mantua, OH 44255
Tim G.

Tim G.

MAYTAG DISHWASHER MDB8969SDM3 Installed rails, op test ok; Job Cmpltd,

Near Frost Rd, Mantua, OH 44255
Tim G.

Tim G.

WHIRLPOOL WASHER WTW7040DW0 Complaint that the unit didnt wash a load very well and the customer tried the cycle again finding that in the rinse cycle the unit would drain out nd then up again several times. Checked unit for errors and found a F0E5 out of balance load. Checked the suspension and found good. Ran a test cycle, op test good. The error is found to be the cause of the issue the had (load trying to re balance itself). Tech noticed that the supply hoses appear to be more than 5 years old and made suggestion to customer that they replace them soon. ; Job Cmpltd,

Near Elmhurst Ct, Kent, OH 44240
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRS325FDAW04 Complaint that the unit stopped making ice. When arrived the customer stated the unit began working properly. Checked and found 1/4 of the bin full and the unit ready flr a harvest. Found the cubes full and good size. Forced a harvest and found the heater not turning on to warm the mold. Replaced the ice maker and cycled, op test good. ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,

Near Horning Rd, Kent, OH 44240
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Reclaimed unit and installed new compressor and drier. Pulled and held a 28"vac. Recharged unit with 5.25oz of 134a, op test good. Advised the customer to give the unit 12-24hrs for cooling. ; Job CmplTD

Near Briar Dr, Streetsboro, OH 44241
Tim G.

Tim G.

Whirlpool top load washer WTW7040DW0, Complaint that the unit didnt wash a load very well and the customer tried the cycle again finding that in the rinse cycle the unit would drain out nd then up again several times. Checked unit for errors and found a F0E5 out of balance load. Checked the suspension and found good. Ran a test cycle, op test good. The error is found to be the cause of the issue the had (load trying to rebalance itself). Tech noticed that the supply hoses appear to be more than 5 years old and made suggestion to customer that they replace them soon.

Near Elmhurst Ct, Kent, OH 44240
Chad  P.

Chad P.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Found relay on main control ticking. Plugged unit into dofferent outlet. Unit worked. Power dropping at outlet. Needs an electrician

Near Palmerston Rd, Shaker Heights, OH 44122
Paul H.

Paul H.

MVWC565FW0 MAYTAG WASHER Plugged unit in and turned on water, unit began washing normally, cancelled cycle, rand diagnostics, no errors, ran rinse and spin due to a load having set in there wet for a while, op test ok.; Job Cmpltd

Near Westminster Way, Elyria, OH 44035
Jeff M.

Jeff M.

MVWC565FW MAYTAG WASHER Installed new part unit op tested good ; Job Cmpltd,

Near E Tibbitts St, Geneva, OH 44041
Jeff M.

Jeff M.

KSRV22FVWH02 KITCHENAID REFRIGERATOR The unit is not cooling I ohmed out the start relay all the terminals were good I tried starting the compressor with the test box the compressor just tripped the box needs a new compressor second through fifth yr warranty covers parts and labor; ordrng 1 W10233961 (compressor)

Near Eagle Trce, Mayfield Heights, OH 44124
Robert A.

Robert A.

AMANA WASHER NTW4605EW0 Found adj and top of gearcase stripped, ran diognastics, shifter fault, , needs gearcase, adj and shifter; ordrng 1 W10721967 (cam) and 1 W10771759 (GEAR CASE) and 1 W10908289 (ADJ) and 1 W10913953 (SHIFTER) and 1 WP21366 (NUT) and 1 WP389140 (BLOCK), schdld next appmnt for 6/29 THU ! [**],

Near OH-700, Hiram, OH 44234
Robert A.

Robert A.

MAYTAG WASHER MVWB765FW0 , Found a sheet stuck in adj, adj bolt is tight, removed adj and sheet, inspected adj, good, sets flat and even in basket, checked svc matters, no pointers, checked part, no update, ran diagnostics, no codes, ran recal cycle, good, op test ok; Job Cmpltd,

Near Butternut Rd, Burton, OH 44021
Tim G.

Tim G.

KITCHENAID REFRIGERATOR KRMF706ESS01 Installed gasket and adapter kit, op test good. Advised the customer that the door seal will take a few days to gain the natural seal. ; Job Cmpltd,

Near Mallard Ct, Streetsboro, OH 44241
Arthur V.

Arthur V.

ELECTROLUX COOKTOP ELE EI30EF35JSA Needs cooktop cracked ; ordrng 1 316282978 (maintop assembly), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/28 WED !, O-emld

Near Pelton Rd, Austinburg, OH 44010
Arthur V.

Arthur V.

WHIRLPOOL DRYER WED7000DW0 Replaced broken front clip. ; Job Cmpltd,

Near N Ridge Rd E, Geneva, OH 44041
Arthur V.

Arthur V.

FRIGIDAIRE DISHWASHER DGBD2432KB1 Cust complaint unit leaking from right side of dishwaher. Cycled unit and let run Founf leak coming from wash motor (see pics ). When draining bad grinding noise coming from drain pump. Needs both wash motor and drain pump. Est= 79.95 sc--125.00 labor--- parts and shipping 234.62. Total est = 470.34. Parts needed are 1-154844301. And a00126401. Cust does not want repaired. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, , Job CmplTD

Near Meadowood Blvd, Madison, OH 44057
Arthur V.

Arthur V.

WHIRLPOOL DRYER WED4800XQ1 , Found issue is with customer power. All though he has 240 v across l1 and l2 there is only 95v from l1 to neutral. When you push start button voltage goes to zero-- from l2 to neutral 115 v but when you push start button getting 238 v from l2 to neutral. Cust needs a electrician to correct power issue ; , Job Cmpltd,

Near Rock Creek Rd, Chardon, OH 44024
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW8540BW1 Cust complaint hot water not working. Getting 85 deg water on hot. Called Larry at techline file number---7719366900. Temp is regulated thru control and thermistor. Ran diagnostics. All good. Unit op test good. 85 deg is not uncommon for hot selection. Unit working as designed ; Job Cmpltd,

Near Maplewood St, Jefferson, OH 44047
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRS571CIDW00 , Found goodwater flow through door, ff36, frz-3, found twist tray broken, needs i/m; ordrng 1 W10873791 (ICE MAKER), schdld next appmnt for 6/28 WED !,

Near Pheasant Run Dr, Chagrin Falls, OH 44022
Robert A.

Robert A.

KITCHENAID RANGE KGRS505XSS04 Complaint, when oven and burner is on, one will go out and not work, Gas on when tech arrived, no odor of gasn checked top valves, all working properly, set both ovens to bake 350, turned on all 5 burners, flames did not change, checked gas line, valve open full, watched unit, both ovens preheated to 350, watched both ovens cycle, unable to duplicate complaints, checked svc pntrs none , ran diagnostics, no codes, currently working as designed, op test ok; Job Cmpltd,

Near Saybrook Rd, University Heights, OH 44118
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF560SEYM05 Complaint warm in frz and ff, Found frz door open 1", removed obstruction, door sealing, frz temp 29deg, i/m is off, turned on, i/m cycled and filled, op test ok; Job Cmpltd,

Near E 128th St, Cleveland, OH 44105
Robert A.

Robert A.

JENN-AIR WALL OVEN ELE JJW2830WP00 Installed upper cooling fan, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Morning View Ct, Chagrin Falls, OH 44023
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KRFF507ESS01 Installed ff fan, harness and left frz rail, op test ok; Job Cmpltd,

Near Carroll Dr, Chardon, OH 44024
Corina B.

Corina B.

MVWC565FW0 MAYTAG WASHER CC that the unit will not drain. Ran diag F9E1 – LONG DRAIN cleared code checked drain pump, clear. Ohmed out drain pump 20.6 ohms. Working as designed. Optest ok.; Job Cmpltd

Near Mentor Ave, Mentor, OH 44060
Corina B.

Corina B.

UXT4130ADB2 WHIRLPOOL HOOD Replaced the fan motor. Optest ok.; Job Cmpltd,

Near Deerborn Ave, Mentor, OH 44060
Robert A.

Robert A.

WHIRLPOOL DRYER WED4900XW0 Found unit receiving 120vac, needs 220vac, cust reset breaker, ng needs an electrician to correct Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; , Job Cmpltd,

Near Button St, Middlefield, OH 44062
Corina B.

Corina B.

GS5SHAXNL00 WHIRLPOOL REFRIGERATOR CC that the unit is not holding temps and not making. Ice. Fz 30 ff 49.1* remove the evap cover frost only on the bottom of the evap. Replaced the drier from t/s. Had to use 2 since i clogged the first one. Recovered the freon, replaced the drier vacuumed system, charged to 5.0oz of freon. Optest ok. ; used 2 WPW10143759 (DRIER) from stock, Job Cmpltd

Near Tina Dr, Mentor, OH 44060
Corina B.

Corina B.

WMH73521CS6 WHIRLPOOL MICROWAVE CC that the unit is dead. Found and open ground in the outlet. Plugged it into another outlet, still dead. Found the fuse was open. When jumpered 13.74amps. Replaced the fude and the interlock switches from the t/s. Optest ok.; used 1 W10138793 (FUSE, MICROWAVE), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Near White Rd, Willoughby Hills, OH 44092
Robert A.

Robert A.

GE DISHWASHER GDT580SSF2SS Installed drain pump, tested, op test ok; Job Cmpltd,

Near Locust Grove Dr, Chardon, OH 44024
Corina B.

Corina B.

WRF535SMBW00 WHIRLPOOL REFRIGERATOR CC that the arm on the i/m arm doesnt go up or down and the rod is broken. The rod is broken on the top rail. The im is getting 120v and the arm is not moving. Will need a new i/m, shaft, and rt gear. Office to order parts. Rs per cust; ordrng 1 W10851956 (shaft 1714) and 1 W10884390 (icemaker) and 1 WPW10474715 (gear 1831), schdld next appmnt for 6/30 FR

Near Springlake Blvd, Painesville, OH 44077
Corina B.

Corina B.

WFE714HLAS1 WHIRLPOOL RANGE CC that the cooktop is cracked. There is cracks threwout the cooktop. Office to order part.please put cust on cancellation list.; ordrng 1 W10472040 (cooktop), schdld next appmnt for 6/28 WED

Near Donald Dr, Mentor, OH 44060
Chris H.

Chris H.

WFW92HEFC0 WHIRLPOOL WASHER Customer complaint that units door is hard to close because it is sagging, adjusted latch and strike, no good door sags down 1/4 inch, unit needs a new hinge and hinge caps, spoke with bj ordering parts; ordrng 4 WPW10208398 (cap)s and 1 WPW10208415 (hinge), schdld next appmnt for 6/28 WED

Near Ceile Cir, Walton Hills, OH 44146
Chris H.

Chris H.

NTW4600YQ1 WHIRLPOOL WASHER Customer complaint that unit will not unlock the lid states clothes have been inside for a month, ran diagnostics found overflow condition, stuck key, lid switch up and lid unlock fault, cleared codes, customer will need rs; schdld next appmnt for 6/28 WED

Near Sebert Ave, Cleveland, OH 44105
Chris H.

Chris H.

WRT311FZDT00 WHIRLPOOL REFRIGERATOR Customer complaint that units temps are inconsistent, states its freezing itemsin back of unit, frz temp at 0 ff temp at 37, customer is basing temps off metal thermometer in ff section, unit has great frost pattern, unable to duplicate any issues,, unit operates as designed; Job Cmpltd

Near Thornbury Blvd, Lyndhurst, OH 44124
Chris H.

Chris H.

WRS322FNAM01 WHIRLPOOL REFRIGERATOR Customer complaint that units ff section is not cooling properly, ff temp at 50 frz temp at 0, found lower air return frosted over as well as damper not opening and closing correctly, steamed out return, adjusted air damper, has better flow, customer to monitor, if problem persists order a damper assembly; Job Cmpltd

Near Van Aken Blvd, Shaker Heights, OH 44120
Chris H.

Chris H.

NTW4516FW1 AMANA WASHER Customer complaint that unit will not wash just hums, ran diagnostics found lid switch up, cleared code, unit completed its service cycle, started unit on normal wash unit filled then advanced to wash cycle noise customer is refering to is the agitation of unit, noise is normal, unit operates as designed ; Job Cmpltd

Near Williams St, Maple Heights, OH 44137
Jessica S.

Jessica S.

MVWC555DW0 MAYTAG WASHER Customer complaint that unit is leaving clothes damp at end of cycle, ran diagnostics, found overload and oversuds condition, cleared codes ran servive cycle, completed, instructed customer not to overload unit or it will be unable to reach target rpm, adivsed customer to start using proper amount of detergent, unit is operating as designed ; Job Cmpltd

Near W 146th St, Cleveland, OH 44135
Chris H.

Chris H.

KUDS30IXWH4 WHIRLPOOL DISHWASHER Customer complaint that unit is not getting water, ran diagnostics found dispenser electrical issue and float switch open, lever on float switch was not properly hitting switch adjusted unit began to fill, customer is using to much soap, left soap samples, cleared codes ran service cycle unit completed, temped incoming water at 95 after several fill and drains, water supply line is coming up thru the floor, recommended customer contact certified plumber and have unit connected under sink so running hot water before starting will actually work, customer refuses to pay to have plumbing corrected; Job Cmpltd

Near Greenwich Ln, Beachwood, OH 44122
Chris H.

Chris H.

KSSC42QVS06 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not dispensing ice, ice bin is frozen stuck, steamed out ice bin, set flashlight inside ice chute no light observed, found gaps near ice chute where liner is seperating, door is discontinued, siliconed gaps, instructed customer to remove ice bin and clear once a month, op test good Job Cmpltd

Near W Mather Ln, Bratenahl, OH 44108
Dan H.

Dan H.

WFC150M0EB0 WHIRLPOOL RANGE Customer complaint that oven door is broken, confirmed, found oven door top vent broken, unit needs new vent(blk); ordrng 1 WPW10310922 (VENT), schdld next appmnt for 6/28 WED

Near Euclid Ave, Cleveland, OH 44115
Dan H.

Dan H.

WTW5000DW1 WHIRLPOOL WASHER Customer complaint of burning plastic smell, ran diagnostics no error codes found cam is in perfect condition and mounted correctly, ran manual test cycle on heavy agitate and high speed spin, no burning smell noticed, customer stated burning smell is occuring during final spin cycle, put proper sized wet load in basket and ran drain and spin cycle twice, unit completed spun cycle both times, no burning smell noticed at all, unit is operating as designed ; Job Cmpltd

Near Mentor Ave, Mentor, OH 44060
Jessica S.

Jessica S.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly and frost build up in freezer section , customer had turned off cooling prior to techs arrival and had just emptied refrigerator, fresh food section temperature at 68 degrees, freezer section temperature at 35 degrees, evaporator fan is running, good frost pattern on evaporator, Condenser fan and compressor are running, compressor amp draw at 0.9amps, found air channels from freezer section to fresh food section frozen over, no air leaks in cabinet or door seals, cleared air channels, good air flow to fresh food section now, advised customer to monitor and if problem continues to leave unit running on recommended setting; Job Cmpltd

Near Capitol Ave, Cleveland, OH 44104
Dan H.

Dan H.

WRT541SZDB00 WHIRLPOOL REFRIGERATOR Installed new power cord, op test good ; Job Cmpltd

Near Euclid Ave, Cleveland, OH 44115
Dan H.

Dan H.

GTS22JCPCRWW GE REFRIGERATOR Customer complaint that ice bin is filling with water, cycled ice maker, ice maker ejected and filled, no leaks coming from ice maker, spoke to fb, fb said it sounds like a water flow issue and customer needs to change self piercing valve and plastic water line; Job Cmpltd

Near W 88th St, Cleveland, OH 44102
Dan H.

Dan H.

WRT318FZDB02 WHIRLPOOL REFRIGERATOR Customer complaint of loud noise, no unusual noises heard upon arrival, evaporator fan is running, condenser fan and compressor are running, cycled ice maker, no unusual noises heard, unable to duplicate the problem, unit is operating as designed, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd

Near Columbia Ave, Cleveland, OH 44108
Dan H.

Dan H.

MVWB835DW0 MAYTAG WASHER Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f8e1(long/no fill) and f0e5(off balance) error codes, found drain hose laying on floor, corrected, ran service test cycle, unit completed test cycle, ran drain and spin cycle with six wet bath towels, unit spun towels out to barely damp, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

Near Whitmore Ave, Cleveland, OH 44108
Dan H.

Dan H.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Installed new control, op test good ; Job Cmpltd

Near Hillary Ln, Richmond Heights, OH 44143
Tim G.

Tim G.

MAYTAG WASHER MVWC565FW0 Complaint that the unit will not advance past wash. Checked and found a stored F8E1 long no fill error. Checked the valve and found very low cold water pressure into the unit. Found the screen blocked and cleaned, op test good.; Job Cmpltd

Near Nichols Rd, Windham, OH 44288
Tim G.

Tim G.

WHIRLPOOL WASHER MVWX655DW1 Complaint that the unit wont start up after fill. Checked and found stored errors F8E1 (long no fill) F7E5 (shifter fault). Checked the water valve and found no cold water to unit. Found the issue is within the home plumbing. Checked the shifter fault and found the shifter working just fine. Customer to contact a plumber for the water issue. ; , Job Cmpltd

Near State Route 82, Aurora, OH 44202
Tim G.

Tim G.

JENN-AIR REFRIGERATOR JFC2290REM00 Installed gasket, op test good. ; Job Cmpltd,

Near Deep Woods Dr, Aurora, OH 44202
Tim G.

Tim G.

JENN-AIR OTR MICROWAVE JMV9196CS1 Installed new thermistor, op test good. ; Job Cmpltd,

Near Deep Woods Dr, Aurora, OH 44202
Tim G.

Tim G.

AMANA REFRIGERATOR ARB2557CSR Installed evap kit and also cut high side drain pan line out to prevent future leak and replaced with new copper. Pulled a 28" vac and watched. Unit held vac and was recharged with 5.0oz of 134a. Found good frost pattern, op test good. Advised the customer to give the unit 12-24hrs for complete cooling. ; Job Cmpltd,

Near Spicebush Ln, Solon, OH 44139
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR ED5DHEXWB00 Customer is concerned about the ice clumpping and the droplets on the front of the ice maker. Checked unit and found that it's enviromental (humidity) thats causing the issue. Checked for service pointers and found none. Advised the customer that this will happen in the summer. Suggested to the customer to empty the ice container once a month to help with the clumping. Unit at normal op. ; Job Cmpltd,

Near Bryce Ave, Aurora, OH 44202
Jeff M.

Jeff M.

NED4655EW0 AMANA DRYER Unit was not drying properly this is an electric dryer was receiving 240 V AC I found the vent plug the customer needs to replace the accordion vent with Ridgid aluminum fencing; Job Cmpltd

Near Milverton Rd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

WRF560SEYM WHIRLPOOL REFRIGERATOR Technical Service Pointer #: W10875533A. The unit was not defrosting I found the thermistor service pointer was needed to correct issue used trucks stock. I steamed out the freezer unit tested good told the customer to wait 24 hours for the fridge to be a normal temperatures; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,

Near Bentleyville Rd, Chagrin Falls, OH 44022
Alice M.

Alice M.

FFBD2406NB FRIGIDAIRE DISHWASHER Installed new part unit op tested good ; Job Cmpltd,

Near Forest Dr, Painesville, OH 44077
Jeff M.

Jeff M.

MGR5775QDB MAYTAG RANGE I found the igniter not working causing the others not to turn on. Also one of the rocks appears to be warped does not sit in the channels correctly falls could potential he be a hazard to the customer should be replaced; ordrng 1 WP74008763 (RACK), used 1 12400035 (IGNITOR) from stock

Near Summerfield Rd, University Heights, OH 44118
Jeff M.

Jeff M.

665.12833K311 KENMORE DISHWASHER One of the LED light was burned out. And the adjusters were not aligned properly. Heating circuit tested good customer is not using rinse aid along with the control is not sending power too the heater. The customer will call Whirlpool to see if they will cover the part; ordrng 1 W10866114 (CONTROL)

Near Fairmount Blvd, Cleveland, OH 44118
Jeff M.

Jeff M.

KODE507EWH02 KITCHENAID WALL OVEN The glass door sits higher on the left side than it does on the right. I found the metal trim around the outside of the glass door is crushed on the right side and open on the left side cosmetic issue new glass door is needed ; ordrng 1 W10774422 (GLASS DOOR WHITE )

Near Brighton Park Blvd, Solon, OH 44139
Jeff M.

Jeff M.

FFBD2411NS1A FRIGIDAIRE DISHWASHER Found the unit would not power on the main control is receiving 120 V AC there is no in-line fuse needs a new control given the age of the unit cust will buy new estimate only; ordrng 1 5304501595 (CONTROL)

Near Bliss Oval, Madison, OH 44057
Paul H.

Paul H.

WMH73521CS6 WHIRLPOOL MICROWAVE Replaced interlocks, tested unit operation, heated water fine, light working in unison with door; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Near Bassett Rd, Westlake, OH 44145
Paul H.

Paul H.

WMH32519FW0 WHIRLPOOL MICROWAVE Installed over the range bulb, old bulb had broken and was difficult to remove, tested light, op test ok.; Job Cmpltd

Near W 148th St, Cleveland, OH 44111
Paul H.

Paul H.

NTW4516FW1 AMANA WASHER Replaced basket, ran test test cycle, no noises present, smooth operation, op test ok; Job Cmpltd,

Near Falcon Court, North Ridgeville, OH 44039
Paul H.

Paul H.

M8RXEGMAB01 MAYTAG REFRIGERATOR Unit not defrosting properly, ice buildup blocking airflow, placed unit in manual defrost, ADC engaged heater proving ADC and bi-metal good, ordering ADC; ordrng 1 4388931 (timer,defrost adapt)

Near W 21st St, Lorain, OH 44052
Paul H.

Paul H.

MDB4949SDZ0 MAYTAG DISHWASHER Ran test cycle, water temp at 77, explained to customer that enzymes in detergents are inactive until temp of 120 is reached, and will not allow detergent to breakdown and rinse completely, found low amounts of water in unit, checked supply, good, needs supply valve; ordrng 1 WPW10327249 (valve-inlt)

Near Parklane Dr, Rocky River, OH 44116
Chad  P.

Chad P.

WRT311FZDM00 WHIRLPOOL REFRIGERATOR ound intakes blocked. Forced a defrost and cleared intakes. Op test ok. ; Job Cmpltd,

Near Erwin Ave, Cleveland, OH 44135
Tim G.

Tim G.

Maytag top load washer MVWC565FW0, Complaint that the unit will not advance past wash. Checked and found a stored F8E1 long no fill error. Checked the valve and found very low cold water pressure into the unit. Found the screen blocked and cleaned, op test good.

Near Co Hwy 225, Windham, OH 44288
Chad  P.

Chad P.

WFE515S0EW0 WHIRLPOOL RANGE Found wire shorted between broil element and thermal. Repaired wire and tested bake and broil. Op test ok. ; Job Cmpltd

Near Tollis Pkwy, Broadview Heights, OH 44147
Chad  P.

Chad P.

MVWX700XW2 MAYTAG WASHER Unit stored faults for over suds and motor unable to reach target rpm. Motor cap and drive system checks good. No smells at this time. Ran service test mode. No faults. Ran calibration. No faults. Advised on soap usage and to use as normal. If issue return please contact your warranty co. Back for service. ; Job Cmpltd,

Near Tanglewood Dr, North Royalton, OH 44133
Chad  P.

Chad P.

WRS325FDAM01 WHIRLPOOL REFRIGERATOR Installed disp. Op test ok. Advised to completely press pad to allow door to fully open. ; Job Cmpltd

Near Ragall Pkwy, Middleburg Heights, OH 44130
Chad  P.

Chad P.

NTW4516FW1 AMANA WASHER Found cust washed rub and backing came off and packed drain line. Cleared and ran normal wash. Op test ok.

Near Brook Ct, Brook Park, OH 44142
Chad  P.

Chad P.

KUDS35FXSSA KITCHENAID DISHWASHER Found harness shorting at control. Needs harness and control replaced. ; ordrng 1 W10479761 (cntrl-elec) and 1 W10871221 (HARNESS)

Near Schaaf Dr, Brook Park, OH 44142
Tim G.

Tim G.

Maytag top load washer MVWX655DW1, Complaint that the unit wont start up after fill. Checked and found stored errors F8E1 (long no fill) F7E5 (shifter fault). Checked the water valve and found no cold water to unit. Found the issue is within the home plumbing. Checked the shifter fault and found the shifter working just fine. Customer to contact a plumber for the water issue.

Near OH-82, Aurora, OH 44202
Chad  P.

Chad P.

WRT518SZFM00 WHIRLPOOL REFRIGERATOR Installed evap and drier. Op test ok. ; Job Cmpltd,

Near E 123rd St, Cleveland, OH 44105
Chad  P.

Chad P.

MRT711BZDM00 MAYTAG REFRIGERATOR Installed control. Op test ok.

Near Glencairn Dr, Parma, OH 44134
Chad  P.

Chad P.

AMV2307PFS0 AMANA MICROWAVE Installed mag and lamp. Op test ok. ; Job Cmpltd

Near Stoney Run Cir, Broadview Heights, OH 44147
Chad  P.

Chad P.

WRF757SDEM01 WHIRLPOOL REFRIGERATOR CC that doors are not level and i/m not making enough ice and sometimes water droplets on facia. Checked temps. 38 ff, 3 frz, 12 icebox with fan running. Bin half full and cubes look good. No frost builup on ff evap since last repair. Adjusted height adj on right french door to make doors level. Ran diag. Step 36, ice fan on, step 56, i/m errors, E0, no errors. I/m working properly. Advised cust that with heavy usage in summer, there might be some moisture on facia. Optest ok.; Job Cmpltd

Near Taylors Mill Turn Dr, Westlake, OH 44145
Corina B.

Corina B.

HVDR1040W MAGIC CHEF REFRIGERATOR CC that the unit is not cooling. Ff 66 fz -21 removed the evap cover, found the drain hole was covered in ice. Steamed the ice, air flow into both comparments. Optest ok. ; Job Cmpltd,

Near E 145th St, Cleveland, OH 44120
Corina B.

Corina B.

DBVH520GJ2WW GE DRYER CC that the unit is making a noise. Found a papertowel in the blower housing. Ran unit optest ok.; Job Cmpltd

Near Biltamy Blvd, South Euclid, OH 44121
Chad  P.

Chad P.

KDFE104DBL0 KITCHENAID DISHWASHER Found only one track sent to house. Other part was a handle. Reordered track. ; ordrng 1 W11048934 (TRACK

Near Burlwood Dr, Strongsville, OH 44136
Corina B.

Corina B.

WMH53520CE4 WHIRLPOOL MICROWAVE CC that the door is saying close door/open door intermitted. Called AB did the steps that were provided a, door hook/ latch brokenb, switch holder broken c, spring loose/ out of position d, cam push back e, hinge bent everything passed. Put a cup of water in unit heated the water up several time to duplicate the problem, could not. Advised the cust if it happens again to take video of the unit and to call back. Optest ok. ; Job Cmpltd

Near Cranleigh Ct, Richmond Heights, OH 44143
Corina B.

Corina B.

WRT311FZDM00 WHIRLPOOL REFRIGERATOR Steamed gasket out and used silicone around the frame and liner of the fz. Tight seal. Optest ok. ; Job Cmpltd

Near Beechwood Dr, Willowick, OH 44095
Paul H.

Paul H.

RED4516FW0 ROPER DRYER Replaced thermal cutoff, ran test cycle, unit heats properly, op test ok; Job Cmpltd,

Near Jaeger Rd, Lorain, OH 44053
Corina B.

Corina B.

WRF990SLAM00 WHIRLPOOL REFRIGERATOR Replaced the drip pan in the ff. Optest ok; Job Cmpltd

Near E 327th St, Willowick, OH 44095
Corina B.

Corina B.

MDB7749AWW2 WHIRLPOOL DISHWASHER CC that the unit is dead. Found the ui is not lighting up. Ui will not go into diag. Technical Service Pointer #: W10727550B model and serial fall under pointer. Called tl austin file # 7719362336 had me disconnect the ribbon to the ui and reconnect shut door, drain pump came on. He said to replace to ui. Office to order part. ; ordrng 1 W10811149 (panel-cntl), schdld next appmnt for 6/28 WED 2-5,

Near River St, Willoughby, OH 44094
Paul H.

Paul H.

WDF320PADW3 WHIRLPOOL DISHWASHER Ran test cycle, unit drained fine, unable to reproduce issue at this, explained that diagnostic cycle would trigger unit to recalibrate itself.; Job Cmpltd

Near Quarry Rd, Amherst, OH 44001
Corina B.

Corina B.

KDFE104DBL3 KITCHENAID DISHWASHER CC that there is a burning smell and it does not want to drain out. Found a piece of glass in the drain pump. The blade was broken. Replaced the drian pump from t/s. Ran a calibration. Optest ok. The one retainer clip is broken. Office to order part. Cust can install does not need a return visit. ; ordrng 1 W10503548 (retainer), used 1 WPW10348269 (PUMP-DRAIN) from stock,

Near Uxbridge Dr, Willowick, OH 44095
Corina B.

Corina B.

WRF535SMBB00 WHIRLPOOL REFRIGERATOR CC that the door handle is scratched and the fz door is not closing properly. Steamed the gasket out and the lh door does not close unless you push on the door. Will need a new slide and a door handle. Called BB to order parts. ; ordrng 1 W10830130 (handle) and 1 WPW10120018 (slide), schdld next appmnt for 6/27 TUE

Near Crescent Dr, Willowick, OH 44095
Paul H.

Paul H.

FGGF3054KFA FRIGIDAIRE RANGE Replaced igniter, preheated oven to 350, oven heated to temp, op test ok

Near Diagonal Rd, LaGrange, OH 44050
Chris H.

Chris H.

WTW4800XQ4 WHIRLPOOL WASHER Customer complaint that unit shakes violently, suspension rods are weak, unit needs new suspension rods, qouted customer, ordering part; ordrng 1 W10780048 (suspension ), schdld next appmnt for 6/27 TUE

Near Oakmount Rd, South Euclid, OH 44121
Chris H.

Chris H.

KDFE104DSS2 KITCHENAID DISHWASHER Customer states complete appliance came out and ordered a control, rediagnosed unit, incoming power line was not correct just taped, corrected power,installed new control, op test no good, control popped during install due to unit being miswired had drain pump connected to fill valve and fill valve connected at float switch, control is not sending 120 volts to drain pump, control isnt sending power new control is faulty, wires from co trol to drain pump do not have continuity, unit needs a new wiring harness and main control, confirmed with ben ; ordrng 1 W10854215 (cntrl-elec) and 1 W11027902 (HARNESS), schdld next appmnt for 6/27 TUE

Near Knights Way, North Royalton, OH 44133
Chris H.

Chris H.

WMH73521CS6 WHIRLPOOL MICROWAVE Cuatomer complaint that unit displays a close door message when door is closed Contacted ab, tested unit several times was unable to duplicate issue until i ran diagnostics then issue arose, unit worked before diagnostics and tech did not open or close door, contacted wpl techline ref #7719360490 dave, first stated it was a lower brace and that the unit was unlevel, removed unit set on level surface double checked with a level, then stated it was the interlock switches, replaced switches from ts op test no good,mw door has a gap near top, sent pics to bb and let ab know, tech to do more research; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, schdld next appmnt for 6/27 TUE

Near Brookside Rd, Independence, OH 44131
Chris H.

Chris H.

GLD6700N20BB GE DISHWASHER Customer complaint that unit is leaking on the right side, started unit on normal wash, found evidence of water leak on right side, lower gasket on dishwasher is torn, unit needs a new gasket, qouted customer does not want repair; ASD2325KEQ AMANA REFRIGERATOR Customer complaint that unit is dripping water from the dispenser, checked fittings,flushed system no air is in the lines, unit has proper supply line and check valve,disconnected from line that runs directly to the valve, unit is seeping by valve and needs replaced, qouted customer, talked to bb ordering valve; ordrng 1 WP67006531 (valve-inlt ), schdld next appmnt for 6/27 TUE

Near Whitewood Rd, Brecksville, OH 44141
Chris H.

Chris H.

FFBD2406NW0A FRIGIDAIRE DISHWASHER Customer complaint that unit will not start and that the drain trap is broken, trap has plastic tap broken off of trap and support, found right side of user interface unresponsive reset connections no good, unit needs a new user interface drain trap and support, talked to bb ordering parts ; ordrng 1 154252701 (trap) and 1 154887201 (switch assembly) and 1 5304506515 (SUPPORT), schdld next appmnt for 6/27 TUE

Near Milo Rd, Garfield Heights, OH 44125
Arthur V.

Arthur V.

ELECTROLUX COOKTOP ELE EI30EF35JSA Needs cooktop cracked ; ordrng 1 316282978 (maintop assembly), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/28 WED !,

Near Pelton Rd, Austinburg, OH 44010
Chris H.

Chris H.

KSSC42QTS00 KITCHENAID REFRIGERATOR Customer complaint that units ice bin is frozen up, this is due to ice door flap not sealing properly, unit needs a new ice door kit, qouted customer, ice bin was completly frozen solid took a long time to clear ice then outter door had to be removed to install flap installed ice door flap from ice door kit, only need ice door flap sent, op test good; used 1 SHIPPING (SHIPPING AND HANDLING), and 1 WP2180353 (ICE FLAP) from stock, Job Cmpltd

Near Gates Mills Blvd, Cleveland, OH 44124
Chris H.

Chris H.

WDT710PAYH6 WHIRLPOOL DISHWASHER Customer complaint that units door sqeaks when opening and closing door, found unit had been dropped on its front legs causing the pads to rub hard against tub, customer does not want me to remove unit for that repair, was able to adjust friction sleeves from rubbing against cabinet to hard causing the noise, customer is happy, op test ok ; used 2 WP8268961 (SLEEVE FRICTION) from stock, Job Cmpltd

Near Chestnut Dr, Walton Hills, OH 44146
Chris H.

Chris H.

MDB4949SDM2 WHIRLPOOL DISHWASHER Customer complaint that unit has no power states unit was just installed and hasnt worked since installation, found unit is receiving 120 volts, unit user interface connection was loose, connected unit powered up, op test good, pop in sd ; Job Cmpltd MFI2570FEZ00 MAYTAG REFRIGERATOR Customer complaint that unit slowly dispenses water and the crushed ice flys everywhere when dispensing, customer has bullet peircing valve and a plastic water line, explained the flood hazard with these items and advised customer have ball valve installed with a copper or steel braided water line to prevent flooding, incoming water pressure at 39psi, recommended customer contact a certified plumber to address these issues, crushed ice dispenses as designed, no further issues found ; Job Cmpltd

Near Johnson Ave, Bedford, OH 44146
Dan H.

Dan H.

FFTR1821QB5A FRIGIDAIRE REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section door handle is broken, fresh food section temperature at 47 degrees, freezer section temperature at 24 degrees, evaporator fan is running, good frost pattern on evaporator, Condenser fan and compressor are running, compressor amp draw at 1amp, unit needs new thermostat and fresh food section door handle; ordrng 1 241537103 (TSTAT) and 1 5304506471 (HNDLE), schdld next appmnt for 6/27 TU

Near Holyoke Ave, East Cleveland, OH 44112
Dan H.

Dan H.

JGS9900BDB WHIRLPOOL RANGE Customer complaint that surface burners are not lighting, found left front igntitor not arcing, found right front ignitor only arcing when other valves are opened, unit need new ignitor and ignitor switches; ordrng 1 WP74011648 (IGNIT SWITCH) and 1 WP74011829 (IGNITOR), schdld next appmnt for 6/28 WED

Near Russell Ave, Parma, OH 44134
Dan H.

Dan H.

KFIS25XVMS2 KITCHENAID REFRIGERATOR Installed new deli drawer tracks and kickplate, op test good ; Job Cmpltd

Near Clifton Rd, Lakewood, OH 44107
Dan H.

Dan H.

WRF757SDEM01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, fresh food section temperature at 50 degrees, freezer section temperature at 23 degrees, found fresh food section evaporator frozen solid, cleared ice from fresh food section evaporator, found fresh food section evaporator thermistor in wrong position on fresh food section evaporator, mounted thermistor in correct position per service pointer W11092686, op test good ; Job Cmpltd,

Near Southwood Dr, Fairview Park, OH 44126
Dan H.

Dan H.

KRFF302ESS01 WHIRLPOOL REFRIGERATOR Installed new water reservior, op test good ; Job Cmpltd

Near Arthur Ave, Lakewood, OH 44107
Dan H.

Dan H.

RTW4516FW0 ROPER WASHER Customer complaint that unit will not advance to rinse cycle, ran diagnostics found f2e1(stuck key) and f8e1(long/no fil) error codes, ran manual test cycle, lid locks, valves open, unit agitates, unit spins, started normal wash cycle, unit filled, unit advanced to wash cycle, unit advanced to rinse cycle, unit is operating as designed ; Job Cmpltd

Near Valley Rd, Cleveland, OH 44109
Dan H.

Dan H.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, found fresh food section door gasket not sealing, used heat to expand gasket and petroleum jelly to help gasket stick to cabinet, door gasket are sealing now, op test good ; Job Cmpltd

Near Detroit Ave, Cleveland, OH 44113
Dan H.

Dan H.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR Installed new door hinge, op test good ; Job Cmpltd WRT541SZDM00 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, found fresh food section and freezer section door gaskets not sealing on left side, used heat to expand gasket and petroleum jelly to help gasket stick to cabinet, gaskets are sealing now, op test good ; Job Cmpltd

Near Father Caruso Dr, Cleveland, OH 44102
Dan H.

Dan H.

FFFW5000QW0 FRIGIDAIRE WASHER Customer complaint that small clothing items are getting stuck in boot, no damage to boot, boot is mounted correctly, advised customer to use garment bag for small items, unit is operating as designed ; Job Cmpltd

Near Ontario St, Cleveland, OH 44115
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KRFF507ESS01 Installed ff fan, harness and left frz rail, op test ok; Job Cmpltd

Near Carroll Dr, Chardon, OH 44024
Tim G.

Tim G.

MAYTAG WASHER MVWC425BW1 Complaint that the unit is not spinning the clothing out. Checked and found a stored F7E7 (motor not able to reach target RPM) and a F7E1 ( basket speed sensor fault). Tested unit and found the unit to not spin. Checked and found the motor connection burnt and broken. Unit needs harness and motor. ; ordrng 1 W10832724 (motor-drve) and 1 W10858334 (harns-wire), schdld next appmnt for 6/28 WED !,

Near Old Forge Rd, Kent, OH 44240
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW8540BW1 Cust complaint hot water not working. Getting 85 deg water on hot. Called Larry at techline file number---7719366900. Temp is regulated thru control and thermistor. Ran diagnostics. All good. Unit op test good. 85 deg is not uncommon for hot selection. Unit working as designed ; Job Cmpltd,

Near Maplewood St, Jefferson, OH 44047
Jeff M.

Jeff M.

LGQ9858PW1 whirlpool dryer Customer is having issues with the dryer not heating. I check the outside vent while viewing was running has good airflow. I watch the dryer for 20 some minute The unit ignited many time with out fail unit op tested good

Near King Memorial Rd, Mentor, OH 44060
Robert A.

Robert A.

WHIRLPOOL DRYER WED4900XW0 Found unit recieving 120vac, needs 220vac, cust reset breaker, ng needs an electrician to correct Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; , Job Cmpltd, saved tckt [SdLink\293252a.png], saved tckt

Near Button St, Middlefield, OH 44062
Robert A.

Robert A.

GE DISHWASHER GDT580SSF2SS Installed drain pump, tested, op test ok; Job Cmpltd,

Near Locust Grove Dr, Chardon, OH 44024
Tim G.

Tim G.

AMANA DRYER NED4655EW1 Complaint that the unit is not heating. Verified the complaint and found 240vac present. Checked and found the high limit open likely caused by venting. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Replaced high limit, op test good. ; used 1 279816 (CUTOFF) from stock, Job Cmpltd,

Near Lovers Ln, Ravenna, OH 44266
Tim G.

Tim G.

WHIRLPOOL WASHER WTW5000DW1 Complaint that the unit makes a lot of abnormal sound in wash and spin. Checked unit and found the shield damaged due to pully loose. Assed locktite and replaced shield, op test good.; used 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,

Near High St, Garrettsville, OH 44231
Tim G.

Tim G.

Amana electric dryer NED4655EW1, Complaint that the unit is not heating. Verified the complaint and found 240vac present. Checked and found the high limit open likely caused by venting. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Replaced high limit, op test good.

Near Lovers Ln, Ravenna, OH 44266
Tim G.

Tim G.

Whirlpool top load washer WTW5000DW1, Complaint that the unit makes a lot of abnormal sound in wash and spin. Checked unit and found the shield damaged due to pully loose. Assed locktite and replaced shield, op test good.

Near High St, Garrettsville, OH 44231
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDF560SAFM0 Found unit not washing. Needs motor sump assy -----****please order from servall cleveland. **** ; ordrng 1 WPW10605057 (pump&motor),

Near Carroll Ave, Painesville, OH 44077
Arthur V.

Arthur V.

MAYTAG WASHER MHW4300DW0 Found quarter size hole in bottom of the rear outer tub assembly. Turn drum hear rattling of something inbetween the tubs. This repair would not be covered under the warrany because of object in between tubs. Needs rear tub,drain pump,(hole is right above where pump is mounted and pump motor got soaked at least twice). Heater also damaged and needs replaced parts needed are 1-W10576399----and 1-wpw10605427. And 1- wpw10737541---- talked to AB and Amber from Aarons and told her this repair not covered by wpl. The general Manager will not be back until Monday for a answer ;

Near Lake Rd E, Madison, OH 44057
Arthur V.

Arthur V.

MAYTAG DISHWASHER/B-IN MDB7749AWW1 Found unit needs touch pad -- tried to clean contacts no good. Needs replaced ; ordrng 1 W10811149 (panel-cntl), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/27 TUE !,

Near Jackson St, Conneaut, OH 44030
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR GB2FHDXWS06 Found ice maker harness not fully inserted into plug. Reattached properly. Ice maker cycled and filled ; Job Cmpltd,

Near E 17th St, Ashtabula, OH 44004
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW1 Ran diagnostics, no codes, ran recal cycle, good, ran spin, when unit starts to slow down, there is a loud clicking sound inspected shifter and splutch, excess play in gearcase shaft, needs gearcase; ordrng 1 W10771760 (GEARCASE), schdld next appmnt for 6/28 WED !

Near Locust Grove Dr, Chardon, OH 44024
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRX988SIBM00 Installed ff evap fan, cleared ice, ran test 4, goodCrisper pan broken cust to install; ordrng 1 W10839369 (PAN), saved tckt [SdLink\293101c.png],

Near Claridon Park Dr, Chardon, OH 44024
Robert A.

Robert A.

FRIGIDAIRE REFRIGERATOR FPRH17D7KF0 Found unit not kicking back on , if stat is moved unit starts. Bad contact, Needs stat; ordrng 1 5304492453 (control kit135.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/27 TUE !,

Near Old State Rd, Middlefield, OH 44062
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR KSC24C8EYY02 Frz 0, ff38, ice bin full, evaps lightly frosted, fans running, ran diagnostics all tested good, cleaned cond, working as designed, op test ok; Job Cmpltd,

Near Nash Rd, Burton, OH 44021
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRX988SIBM01 , Complaint, no ice, but started making ice again, Ff38, frz -2, found upper drawer in frz out of track, causing door not to seal, corrected, op test ok; Job Cmpltd,

Near Sterling Glen, Chagrin Falls, OH 44023
Robert A.

Robert A.

KITCHENAID DISHWASHER KDTE104ESS0 Started unit, wash motor not running, reset connections, wash motor receiving 120 vac, not running, needs sump asm cust to call wp to see if covered, they said yes, wp contacted office with auth code code ka89700epl1; ordrng 1 WPW10605057 (SUMP,ASM156.45), schdld next appmnt for 6/29 THU ! [**],

Near Wolfpen Dr, Chagrin Falls, OH 44022
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRX988SIBM01 Complaint that the unit is still over filling when making ice causing an internal leak. Checked service history and service matters. Found a service pointer W10790000A in regards to installing a pressure regulator for units that have 60psi or greater. Spoke to EB and we both came to the conclusion that with 58psi water pressure the regulator should be installed and the valve should be replaced. Ordering regulator and valve. No water damage to the floor. ; ordrng 1 W10786952 (valve) and 1 WPW10341329 (valve), schdld next appmnt for 6/28 WED !,

Near Deep Woods Dr, Aurora, OH 44202
Tim G.

Tim G.

MAYTAG WASHER MVWX655DW1 Complaint of unit going off balance. Checked errors and found a F0E5 (off blance load) F7E7 (motor unable to reach target RPM). Tested unit with a large comforter on a rinse and spin. Found when the unit reached the high speed spin the unit had no issues spinning in balance. Cause believed to be mixed loads, underloading or over loading. Advised the customer to load the unit with a like fabric load around the wash plate not on top to help distribute the clothing. ; Job Cmpltd,

Near Pettibone Rd, Chagrin Falls, OH 44023
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRS325FDAM04 Complaint is that the unit is not dispensing cold water. Cheked the ff temps and found between 46-50 on a setting of 4 and the fz -5deg on a setting of 4. Checked the water temp and found at 62 degs out of the dispenser and 70 degs out of the kitchen faucet. Advised the customer that in the summer time the water will be warmer and that the water temp will not be ice cold due to the heat the unit generates and how the fz section was set. Also advised the customer that the first glass or two will be warmer from sitting in lines that are not chilled. Unit working at normal op. ; Job Cmpltd

Near Woodlands Lane, Solon, OH 44139
Tim G.

Tim G.

WHIRLPOOL WASHER WTW5000DW1 Complaint that the unit is not spinning out the clothing that the customer feels like they could be spun out more. Checked unit for errors and found nothing stored. Tested unit with 6 large bath towels on a rinse and spin. Found the customer is using a quick was or a normal washes. Found those two cycles have a slow speed spin. Instructed customer on cycle selection. Unit working at normal op. ; Job Cmpltd,

Near Ada Dr, Solon, OH 44139
Jeff M.

Jeff M.

MEDC215EW1 MAYTAG DRYER The was making a scraping sound i found a screw between the drum and felt of the unit. C pic of the screw. Unit op tested good ; Job Cmpltd

Near Stonehedge Dr, Painesville, OH 44077
Jeff M.

Jeff M.

ZDIS150WSSE GE ICE MAKER The unit was dead upon arrival. I found the main control is receiving power unit had a full bit of ice at the time. I had the customer switch the power off waited a minute turn the power back on the unit started to work properly and continued making ice. The main control is failing it needs a new main control. Cust will call when he gets the part ; ordrng 1 WR55X11009 (pc board

Near Lamplight Ln, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

MAV5000AWQ MAYTAG WASHER unit was making a scraping sound I found the drain pump was completely worn out needs a new drain pump

Near Edinboro Ct, Painesville, OH 44077
Jeff M.

Jeff M.

KUDS35FXSS8 WHIRLPOOL DISHWASHER The top rack ajusters failed. I installed the updated ajuster kit unit op tested good ; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Job Cmpltd,

Near Greenwold Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

GSH25JFXNCC GE REFRIGERATOR The unit was leaking I found the drain frozen I steamed out the drain unit op tested good

Near Ridgewick Dr, Wickliffe, OH 44092
Jeff M.

Jeff M.

CVM1790SS1SS GE MICROWAVE Installed new part unit op tested good ; Job Cmpltd

Near Arcadia Cir, Willoughby, OH 44094
Jeff M.

Jeff M.

FFFW5000QW FRIGIDAIRE WASHER Installed new part unit op tested good ; Job Cmpltd,

Near Ravenna Rd, Painesville, OH 44077
Chad  P.

Chad P.

KDFE104DBL0 KITCHENAID DISHWASHER Found only one track sent to house. Other part was a handle. Reordered track. ; ordrng 1 W11048934 (TRACK)

Near Burlwood Dr, Strongsville, OH 44136
Chad  P.

Chad P.

WRF736SDAM13 WHIRLPOOL REFRIGERATOR Installed housing. Op test no good. Water pressure checks good. When filter is installed water flow to ice maker and dispenser drops to a slow trickel. Appears filter is the issue again. Called techline to inquire about filter issues. Bruce. No know isses with filters. Advised to request frest stock from wpl. Sr# 7719357726Cust can install. We do not need to return. ; ordrng 1 EDR2RXD1 (FILTER)

Near Meadownorth Ct, Strongsville, OH 44149
Chad  P.

Chad P.

JJW8530CAB JENNAIRE WALL OVEN Installed fan assy. Op test ok.

Near Sterling Way, Strongsville, OH 44149
Chad  P.

Chad P.

FGHC2331PFAA FRIGIDAIRE REFRIGERATOR Installed evap kit and charged unit 5.75 ozr134a. Charge held and pressures check good. Op test ok. ; Job Cmpltd

Near Delaware Dr, Middleburg Heights, OH 44130
Paul H.

Paul H.

MET8720DS01 MAYTAG COOKTOP Replaced cooktop, tested, op test ok

Near Irving Park Blvd, Sheffield Lake, OH 44054
Paul H.

Paul H.

MEDC555DW1 MAYTAG DRYER , Replaced rollers from T/S, ran cycle, no noise present; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd

Near Center Rd, Avon, OH 44011
Paul H.

Paul H.

WTW4816FW1 WHIRLPOOL WASHER Ran diagnostics, no errors, ran manual agitation, no unusual sounds; Job Cmpltd

Near Tullis Dr, Avon, OH 44011
Paul H.

Paul H.

WDT780SAEM1 WHIRLPOOL DISHWASHER Started a cycle, wash motor did not engage, checked connections, good, power to motor, ordering motor/sump assembly; ordrng 1 WPW10605057 (pump&motor),

Near Rosewood St, Elyria, OH 44035
Paul H.

Paul H.

LSQ9549PG5 WHIRLPOOL WASHER Timer motor is burned out, not advancing through cycles, needs replaced, quoted timer motor (wp8557301)

Near Bay Hill Dr, Avon Lake, OH 44012
Paul H.

Paul H.

WRF555SDFZ01 WHIRLPOOL REFRIGERATOR Insulation of left side door is defective causing warping in liner, not allowing door switch to engage properly, ordering left side french door; ordrng 1 W10855083 (DOOR),

Near Boulder Dr, North Ridgeville, OH 44039
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRX988SIBM01 Complaint, no ice, but started making ice again, Ff38, frz -2, found upper drawer in frz out of track, causing door not to seal, corrected, op test ok; Job Cmpltd,

Near Sterling Glen, Chagrin Falls, OH 44023
Tim G.

Tim G.

WHIRLPOOL WALL OVEN KEBS207SBL04 , Installed new upper unit door gasket, op test good. ; Job Cmpltd,

Near S Roundhead Dr, Solon, OH 44139
Tim G.

Tim G.

MAYTAG DISHWASHER MDB4709PAW2 Installed new control and tested a quick wash cycle op test food for first fill. Unit completed first cycle and found the fill valve to open up and not fill a second time which was not happen first time out. Replaced fill valve and continued the quick wash cycle to check dispenser op test good dispenser now opening. Unit now at normal op. ; used 1 W10648041 (VALVE-INLT) from stock, Job Cmpltd, saved tckt

Near Earl Ave, Kent, OH 44240
Gail V.

Gail V.

WHIRLPOOL WASHER WTW5000DW0 Ran diagnostics, 8-1 no water entering unit, tested valves cold water just trickling in, needs valve screens cleaned, cust to let us know; , Job Cmpltd,

Near Lander Rd, Chagrin Falls, OH 44022
Gail V.

Gail V.

MAYTAG DISHWASHER/B-IN MDB7749AWW1 Found unit needs touch pad -- tried to clean contacts no good. Needs replaced ; ordrng 1 W10811149 (panel-cntl), used 1 SENIOR DISCOUNT (SENIOR DISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/27 TUE !,

Near Jackson St, Conneaut, OH 44030
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR GB2FHDXWS06 Found ice maker harness not fully inserted into plug. Reattached properly. Ice maker cycled and filled ; Job Cmpltd,

Near E 17th St, Ashtabula, OH 44004
Paul H.

Paul H.

KRFF300ESS00 WHIRLPOOL REFRIGERATOR Evacuated system, Replaced compressor and dye drier, pulled system in 30 inch vaccuum, held, charged with 4.23oz of R134a, checked pressure, good, sealed system; Job Cmpltd,

Near Bagley Rd, Olmsted Falls, OH 44138
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF560SMYB05 Inspected unit, adjusted level, doors colsing correct, reset top shelf so door bin will not hit shelf, op test ok; Job Cmpltd, saved tckt [SdLink

Near Som Center Rd, Gates Mills, OH 44040
Robert A.

Robert A.

KITCHENAID WALL OVEN KEBS109BSP00 Installed fuse, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Brooklane Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

253.70413411 KENMORE REFRIGERATOR At the time of arrival all the temperatures were on their way to being within range I put the unit in the diagnostics mode dampeners fans and sensors all tested good. Customer did have a power outage most likely the board just needed to be reset by the unit being unplugged. I did explain to the customer takes a full 24 hours for the refrigerator to reach normal operating temperatures.; Cllctd $96.02 CC Ref # 746608451, Job Cmpltd,

Near Lake Rd, Conneaut, OH 44030
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW1 Installed control, ran recal cycle, good, op test ok; Job Cmpltd,

Near Cutts Rd, Chardon, OH 44024
Chad  P.

Chad P.

KRFC604FSS00 KITCHENAID REFRIGERATOR Found housing will not accept filter. Appears either filter housing or filter its self is defective. Needs housing and filter replaced. ; ordrng 1 EDR2RXD1 (FILTER) and 1 WPW10238156 (HOUSING)

Near Castleton Rd, Cleveland Heights, OH 44121
Tim G.

Tim G.

WHIRLPOOL DRYER WGD7000DW2 Customers complaint that the units makes a lot of abnormal sounds when running. Checked and found a screw between the front bulk head and the drum. Removed screw and tested, op test good. Screw was not from the unit and was found to be from a wall plate. Advised the customer to make sure that they check pockets to prevent future damage of the unit and a possible service charge. ; Job Cmpltd,

Near Meadowridge Rd, Mogadore, OH 44260
Tim G.

Tim G.

WHIRLPOOL OTR MICROWAVE WMH53520CS5 Checked parts and found the wave guide cover damaged (2of 4 attachment snaps broken) and will not install properly. Also found the wrong fuse was selected and the line fuse was ordered and labeled thermal fuse on look up. Unit needs the cavity fuse/tstat. ; ordrng 1 W10476901 (thrmst-fix) and 1 W10533497 (covr-inlet), schdld next appmnt for 6/27 TUE 8 am,

Near Porter Rd, Rootstown, OH 44272
Arthur V.

Arthur V.

WHIRLPOOL OTR MICROWAVE WMH53520CS5 Checked parts and found the wave guide cover damaged (2of 4 attachment snaps broken) and will not install properly. Also found the wrong fuse was selected and the line fuse was ordered and labeled thermal fuse on look up. Unit needs the cavity fuse/tstat. ; ordrng 1 W10476901 (thrmst-fix) and 1 W10533497 (covr-inlet), schdld next appmnt for 6/27 TUE 8 am,

Near Porter Rd, Rootstown, OH 44272
Chad  P.

Chad P.

WRF989SDAM00 WHIRLPOOL REFRIGERATOR Found unit is cooling correctly. Cc complaint that theyncannot open fz door. Found sheet of ice on bottom. Found drain line clogged. Cleared line and ice. Tightened door handle. Op test ok. ; Job Cmpltd,

Near State Rd, Parma, OH 44134
Chad  P.

Chad P.

KBRS19KTWH5 KITCHENAID REFRIGERATOR Arrived to find unit cooling correctly at this time. Found frosting on the back wall. Appears either unit failed to defrost or door was left open. Forced a defrost cycle. Unit is able to defrost and comp shut down. Advised to use as normal and monitor.

Near Ridge Rd, North Royalton, OH 44133
Chad  P.

Chad P.

KDTE404DBL0 KITCHENAID DISHWASHER Cc that unit isnt drying and smells. Removed filter. Found screen seperating from housing. Needs filter replaced. Ran diagnostics. No stored faults. Reset and calibrated control. All functions normal. Advised on cleaning with clr and using rinse aid. No need to return cust can install filter. ; ordrng 1 W10872845 (FILTER),

Near Spanghurst Dr, Walton Hills, OH 44146
Tim G.

Tim G.

AMANA WASHER WTW4816FW1 Complaint that the unit is not spinning and that the hot wash is not hot" checked units errors and found a F0E5 (off balance load). Advised the customer that the hot wash is programmed to be not hotter than 98degs. Tested the unit on a hot wash and found the water temp in basket 95degs. Found the unit to spin and agitate freely. Unit working by design. Tech also noticed that the hot shutoff valve is missing the handle and advised the customer. Tech instructed the customer on loading (like fabric loads and to use no more than 2tbls of detergent to prevent suds).; Job Cmpltd,

Near John, Randolph, OH 44265
Chad  P.

Chad P.

KFIS29PBMS00 KITCHENAID REFRIGERATOR Found ff section cooling and fz section around 45. Found comp and drier were not replaced. Comp noises are normal. Replaced filter drier and charged unit. Charge held. Op test ok. Cust to allow 24 hrs for normal cooling to resume. ; Job Cmpltd

Near Elmdale Rd, Middleburg Heights, OH 44130
Tim G.

Tim G.

Whirlpool gas dryer WGD7000DW2, Customers complaint that the units makes a lot of abnormal sounds when running. Checked and found a screw between the front bulk head and the drum. Removed screw and tested, op test good. Screw was not from the unit and was found to be from a wall plate. Advised the customer to make sure that they check pockets to prevent future damage of the unit and a possible service charge.

Near Meadowridge Rd, Mogadore, OH 44260
Arthur V.

Arthur V.

JENN-AIRE DISHWASHER JDB1100AWS Complaint unit sounds like grinding glass----took top off pump. No obstructions --- cycle unit. Unit over sudsing. Cycle unit a few times to clear out suds---could not duplicate any noise issue. Unit op test good. Cust to call back if noise returns ; Job Cmpltd,

Near Laskey Rd, Rome, OH 44085
Arthur V.

Arthur V.

GE OTR MICROWAVE CVM2072SM3SS Cust complaint unit control bd went out 4 days ago with no response --- went to use it today and display lit up---upon arrival unit working as designed. Tested all functions. Everything working. Unit heating and operating properly; , Job Cmpltd,

Near Sowul Dr, Painesville, OH 44077
Chad  P.

Chad P.

KUDP01FLSS2 KITCHENAID DISHWASHER Found heater relay on control shorted. Damage to interface. Needs control, harness and interface

Near Ruggiero Cir, Middleburg Heights, OH 44130
Arthur V.

Arthur V.

WHIRLPOOL WASHER WFW87HEDW1 Found 2 error codes. Replaced air trap per service pointer. Tested unit with a quick diagnostic check unit passed. Cust. To monitor ; Job Cmpltd,

Near Hunters Trail, Painesville, OH 44077
Arthur V.

Arthur V.

KENMORE WASHER 110.26002012 Cust complaint will not adjatate or spin found 2 error codes f8e5. And f8e6. Unit shifter issue. Replaced actuator from truck stock. Re calibrated. Then tested unit. Op test good ; used 1 WPW10006355 (ACTUATOR) from stock, Cllctd $262.25 Check # 6146, Job Cmpltd,

Near Dugan Farms, Perry, OH 44081
Arthur V.

Arthur V.

DRYER ELE DRYER FAQE7011KW0 Replaced blower wheel assy. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Shelly Dr, Madison, OH 44057
Robert A.

Robert A.

KITCHENAID WALL OVEN KODE507EWH00 Dispaying key pad disconnected, reset connections, ng, needs panel; ordrng 1 W10588750 (PANEL), schdld next appmnt for 6/26 MON !,

Near Wendover Dr, Beachwood, OH 44122
Robert A.

Robert A.

GE REFRIGERATOR CYE23TSDCSS Ff60,frz -8, found moisture build up around ff fan motor, needs kit per bulletion REF06-16 and software update.Cust to contact ge and let us know; ordrng 1 WR49X26666 (FAN KIT125.99) and 1 WR98R882802 (UPDATE71.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Shiloh Dr, Chesterland, OH 44026
Robert A.

Robert A.

WHIRLPOOL RANGE WFG540H0ES0 Cust states that fan on mv was in use and stove, no power lose, ran diagnostics, no codes, inspected unit, no burnt wires found, tested oven and burners, good, unable to duplicate, op test ok; Job Cmpltd,

Near Chelmsford Rd, Mayfield Heights, OH 44124
Robert A.

Robert A.

WHIRLPOOL OTR MICROWAVE WMH31017FS0 Fan running when tech arrived Cust states that fan on mv was in use and stove, no power loss, checked unit unable to find anything burnt, no smell, all functions working, turned on fan and let run, unable to duplicate, op test ok; Job Cmpltd,

Near Chelmsford Rd, Mayfield Heights, OH 44124
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR GZ25FSRXYY0 Found evap drain frozen, replaced drain, cleared ice, op test okPart code S38253; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,

Near Rocklyn Rd, Shaker Heights, OH 44122
Robert A.

Robert A.

GENERAL ELEC REFRIGERATOR PTI22MBMARBB Cust states that when water was turned off to unit, leak stopped Turned on water, found water line to i/m leaking, replaced section, op test ok; used 1 2198677 (CONNECTOR 1/4"to1/4" John Gu) from stock, Job Cmpltd,

Near W Street Andrews Dr, Highland Heights, OH 44143
Robert A.

Robert A.

MAYTAG DRYER MEDB835DW1 Found 2 screws missing from bottom hinge, replaced, op test ok; Job Cmpltd,

Near Empire Rd, Wickliffe, OH 44092
Robert A.

Robert A.

WHIRLPOOL WASHER WTW6200SW0 Installed suspension and tub, ran unit, good, ran diagnostic cycle, good, op test ok; Job Cmpltd,

Near Ridge Rd, Wickliffe, OH 44092
Robert A.

Robert A.

GE APPLIANCE RANGE GAS CGS990SET7SS Tested upper oven ignitor, pulling 3.4 amps, burner lite, checked burner, cleaned ports, 2 clogged by ignitor, tested good, light out, found bulb broken off, removed base from socket replaced bulb, upper oven op test ok; used 1 TJS3810 (APPLIANCE BULB) from stock, Job Cmpltd,

Near Taylor Wells Rd, Chardon, OH 44024
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR ABB1924BRB00 Complaint that the unit isnt cooling. Checked temps and found 76deg in both compartments. Pulled evap cover and found no signs of leak or oil. Pulled the compartment cover and found a big puddle of oil below the drier. Checked the inlet of the drier and found dry of oil but the drier itself covered in it. The drier is laying at a 90 deg so leak is determined to be at the inlet joint. Due to not enough low side process tube the unit will need a compressor, filter drier and evap. Spoke to AB tech did not contact techline. Tech also found unit needing the lft rear roller due to being broken. BIG JOB NEED EXTRA TIME. ; ordrng 1 W10507884 (compressor) and 1 WP67005149 (roller) and 1 WPW10317012 (evaporator), schdld next appmnt for 6/26 MON ! [***], sa

Near Hillcrest Dr, Atwater, OH 44201
Tim G.

Tim G.

WHIRLPOOL DRYER WGD7300XW0 Complaint that the unit makes a loud sound when running. Checked and found the rear rollers and pulley not moving freely. Replaced the belt, pulley asm, and rollers, op test good. ; Job Cmpltd, O-emld tckt [SdLink

Near Sheldon Rd, Mantua, OH 44255
Tim G.

Tim G.

JENN-AIR RANGE JGS8860BDP Complaint that the unit takes a long time to ignite and then makes a loud woosh sound when it does. Customer also stated that sometimes they smell gas. Tested the unit in bake and found the ignitor pulling. 2.6 amps (weak). Quoted the customer for the repair and replaced the ignitor. Tested a bake cycle and found good op and no gas odor. Unit op now back to normal. ; used 1 12400035 (IGNITOR) from stock,, Job Cmpltd,

Near Cranberry Ridge Ln, Chagrin Falls, OH 44023
Tim G.

Tim G.

WHIRLPOOL WASHER WTW4815EW0 Complaint that the unit hasnt worked right from day one. Checked for stored errors and found a F8E5 (hot cold reversed), F0E4 (high water temp in rinse), and F8E1 (long/no fill). Tested the unit in manual test mode and found the hot and cold reversed and very low hot water pressure. Pulled the hoses from the valve and found plastic water particles from the hot water. Advised the customer to keep an eye on their hot water tank. Replaced the valve asm and installed supply hoses correctly. Ran a recal cycle and tested a auto test cycle, op test good. Tested a normal cycle, op test good. ; used 1 WPW10683603 (VALVE INLET ASSY) from stock, Job Cmpltd,

Near Haskins Rd, Chagrin Falls, OH 44023
Tim G.

Tim G.

KITCHENAID REFRIGERATOR KFIV29PCMS00 Installed evap kit and drier. Drier was not packed with evap kit so tech used TS drier. Pulled a 28"vac and watched. Unit held vac and charged with 5.5oz of 134a. Evap gaining good frost pattern and unit begining to cool. Advised the customer to give the unit 12-24hrs for complete cooling and ice making to resume. Customer also using plastic water line for water supply to unit. Customer was advised to change to cooper to prevent flooding (see pic).; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd, s

Near Lake in the Woods Trail, Chagrin Falls, OH 44023
Tim G.

Tim G.

WHIRLPOOL MICROWAVE WMH53520CS5 Complaint that the cooktop light is not turning on. Checked unit and found the light not working. Tested power at the socket and found 120vac. Checked resistance of the bulb and found open. Unit needs bulb and per LS we will order as a one time courtesy. ; ordrng 1 8206232A (lamp 40 watt),

Near W Woodall Dr, Solon, OH 44139
Tim G.

Tim G.

WHIRLPOOL DRYER WGD92HEFW0 Customers complaint is that the unit makes a loud rattling sound when running. Tested unit and verified sound. Removed panels one by one till sound went away. Tightened all internal screws and then replaced panels one by one to find sound now gone. Unit now working with normal op sounds. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,

Near Emery Rd, Chagrin Falls, OH 44022
Corina B.

Corina B.

GEW9250PW0 WHIRLPOOL DRYER CC that the unit does nothing but has light. Checked voltage at term block, correct. L1 p1-5 door p 1-3 black blue 120v. Will need a new main control and ui. Will give cust est. dust pd sc.; Job Cmpltd

Near White Rd, Geneva, OH 44041
Jessica S.

Jessica S.

MEDX700XL0 MAYTAG DRYER CC that the unit is not heating. Found the heater is open. Replaced the heater from the t/s and vacuumed the dryer out. Advised cust to replace the foil vent with a semi-rigid or rigid vent. Optest ok. ; used 1 WP3387747 (HEATING ELEMENT 8667) from stock, Job Cmpltd

Near Kenarden Dr, Highland Heights, OH 44143
Corina B.

Corina B.

WMH53520CS5 WHIRLPOOL MICROWAVE Replaced the main control. Brought control back for return. Light works and heated water for 30 sec. optest ok. ; Job Cmpltd

Near W Glengary Cir, Cleveland, OH 44143
Corina B.

Corina B.

JGS9900BDS JENN-AIR RANGE Replaced the top ignitors and the front two orfice holders. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

Near Eddy Rd, Willoughby Hills, OH 44092
Chris H.

Chris H.

KFIS29PBMS00 KITCHENAID REFRIGERATOR Customer complaint that units frs section had frost on left side, his is from door not being closed properly, instructed customer to make sure door is closed at all times, frz temp at 2 ff temp at 39, no further issues discover unit is operating as designed ; Job Cmpltd

Near Chagrin River Rd, Chagrin Falls, OH 44022
Chris H.

Chris H.

NTW4651BQ1 AMANA WASHER Customer complaint that unit makes noise during agitation, rn that was here states unit has been fine and completed loads yesterday, ran diagnostics no codes stored, unit completed its service cycle,ran agitate in manual cycle, started unit on drain and spin no abnormal noises heard, unit operates exactly as designed ; Job Cmpltd

Near Brainard Rd, Woodmere, OH 44122
Chris H.

Chris H.

MVWC416FW0 MAYTAG WASHER Installed new agitator, op test good; Job Cmpltd

Near Horton Rd, Garfield Heights, OH 44125
Chris H.

Chris H.

NTW4610YQ0 AMANA WASHER Customer complaint that unit took a long time to spin and made a grinding noise, ran diagnostics found shifter fault error code, ran service cycle, unit did not agitate, replaced shifter from ts, calibrated unit, cleared code, ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd

Near Carlyle Ave, Cleveland, OH 44109
Jessica S.

Jessica S.

KUDE60HXSS4 KITCHENAID DISHWASHER Customer complaint that units control lock is on, showed customer control lock button, unlocked, unit is operating as designed ; Job Cmpltd

Near E 43rd St, Newburgh Heights, OH 44105
Chris H.

Chris H.

WMH53520CW4 WHIRLPOOL MICROWAVE Customer complaint that units cabinet is pushed out on the right side, removed unit adjusted outter cabinet, is now sitting properly, customer approved, op test good ; Job Cmpltd,

Near Ludlow Rd, Shaker Heights, OH 44120
Corina B.

Corina B.

GD25DFXFN02 WHIRLPOOL REFRIGERATOR CC that the dispenser is not dispensing water ot ice. Found the child lock was on. Will need a new bracket the pins that hold the switches in place are broken. Office to order part. ; ordrng 1 WP2180226 (bracket 1372), schdld next appmnt for 6/26 MON

Near Johnnycake Ridge Rd, Mentor, OH 44060
Chris H.

Chris H.

GI7FVCXWQ00 WHIRLPOOL REFRIGERATOR Relaced the control board. The evap fan is not running. Removed cover found it covered in ice, again. Steamed the fan, ran diag fan did not turn on. Found the drain tube is not draining. Service pointer Special Project S38253 will cover the drain tube. Will need a new evap fan and drain tube. Office to order parts. ; ordrng 1 W10619951 (tube-drain) and 1 WPW10276647 (motor-evap 15578), schdld next appmnt for 6/20 TUE

Near E 99th St, Cleveland, OH 44108
Chris H.

Chris H.

MFW2055DRM01 MAYTAG REFRIGERATOR Customer complaint that unit is not cooling found frost build up in freezer section due to door not closing, slide rails are binding and a bearing fell out,unit needs new slide rails,, qouted customer, customer doesnt speak any english must use google translate

Near Woodbridge Ave, Cleveland, OH 44109
Chris H.

Chris H.

M1BXXLZYB00 MAYTAG REFRIGERATOR Arrived customer states door dropped allowing cold air to escape, found plastic washer broken, unit needs new washers as well as unable to tilt fridge to unbolt drain pan as unit is heavily packed with food, customer did not want to empty unit today wanted rs on july 7th spoke with brian ordering parts ; ordrng 2 WP489467 (washer)s, schdld next appmnt for 7/7 FRI

Near Township Pkwy, Highland Hills, OH 44122
Dan H.

Dan H.

FFHS2322MSFA FRIGIDAIRE REFRIGERATOR Customer complaint that unit is not making ice, cycled ice maker, ice maker started cycle then stopped mid way, ice maker recieving 120vac, unit needs new ice maker ; ordrng 1 241798224 (ice maker ), schdld next appmnt for 6/26 MON

Near Cedar Ave, Cleveland, OH 44106
Dan H.

Dan H.

MVWC415EW1 MAYTAG WASHER Customer complaint that unit is not starting it just clicks, customer started normal wash cycle, lid attempted to lock but did not, ran diagnostics found f5e2( lid lock fault) error code, found lid switch solenoid open, unit needs new lid lock; ordrng 1 W10838613 (LATCH), schdld next appmnt for 6/26 MON

Near Auburn Ave, Cleveland, OH 44113
Dan H.

Dan H.

WRT541SZDM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 73 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan and compressor are running, compressor amp draw at 0.2amps, tapped the system, found in a 20" vacuum, added half charge, frost pattern improved, unit needs new evaporator and compressor ; ordrng 1 W10836706 (evaporator ) and 1 WPW10507886 (compressor ), schdld next appmnt for 6/26 MON

Near Father Caruso Dr, Cleveland, OH 44102
Dan H.

Dan H.

WRS325FNAH01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 28 degrees, evaporator fan is running, good frost pattern on evaporator, condenser fan and compressor are running, unit needs new thermostat; ordrng 1 WPW10583800 (TSTAT), schdld next appmnt for 6/26 MON

Near E 68th St, Cleveland, OH 44103
Dan H.

Dan H.

KSC23C8EYW02 KITCHENAID REFRIGERATOR Customer complaint that user interface cracked and unit was not cooling if fresh food section section, customer had other service company out who found fresh food section evaporator fozen solid, other service company removed fresh food section evaporator cover and left apart(see pic) instructing customer to wait untill it thawed, user interface is physically broken(see pic), fresh food section evaporator fan mount to air channel is broken(see pic), unit was unplugged when tech arrived, ordering user interface and fresh food section evaporator fan assembly, advised customer to leave unit running until return visit to see if fresh food section evaporator is freezing over; ordrng 1 WPW10453428 (evaporator FAN ASSBLY) and 1 WPW10623106 (CNTRL), schdld next appmnt for 6/26 MON

Near Woodridge Rd, Cleveland Heights, OH 44121
Dan H.

Dan H.

WRT311FZDB00 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, door gaskets are sealing, No air leaks found in cabinet, unit is operating as designed; Job Cmpltd

Near Midland Rd, Mentor, OH 44060
Dan H.

Dan H.

MVWC200BW0 MAYTAG WASHER Customer complaint that unit drained out when customer closed lid, ran diagnostics, no error codes found, started normal wash cycle, unit filled, lid locked, unit advanced to wash cycle, unit is operating as designed ; Job Cmpltd

Near Evergreen Dr, Willoughby Hills, OH 44092
Dan H.

Dan H.

WRS571CIDM01 WHIRLPOOL REFRIGERATOR Installed new ice maker, op test good ; Job Cmpltd

Near Florence Ave, North Olmsted, OH 44070
Dan H.

Dan H.

MVWC565FW0 MAYTAG WASHER Customer complaint thst unit is not starting, customer started normal wash cycle, unit filled and advanced to wash cycle, cancelled cycle, ran diagnostics found f0e2(over suds) and f7e6(motor fault) error codes, unit passed tests for error codes shown, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd

Near W 95th St, Cleveland, OH 44102
Dan H.

Dan H.

MVWX655DW1 MAYTAG WASHER Customer complaint of unit grinding during agitation, ran manual test cycle on heavy agitate and high speed spin, no unusual noises heard, customer start normal wash cycle with proper load size, unit filled and advanced to wash cycle, no unusual noises heard, unit is operating as designed ; Job Cmpltd

Near Glencoe Ave, Cleveland, OH 44110
Chad  P.

Chad P.

MVWC400XW4 MAYTAG WASHER Found unit stored fault for failed actuator optics. Optics test failed. Replaced actuator and calibrated. Op test ok. ; used 1 WPW10006355 (ACTUATOR

Near Roxboro Dr, Middleburg Heights, OH 44130
Chad  P.

Chad P.

WFG515S0EW1 WHIRLPOOL RANGE Found drawer out of square. It is longer on the rh side then it is the lh side causing it to stick out on the rh side. Needs drawer replaced. ; ordrng 1 W10813962 (DRAWER)

Near Heatherwood Dr, Brook Park, OH 44142
Jeff M.

Jeff M.

JS48CXDBDB00 JENNAIRE REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Near Ledgewood Trail, Cleveland, OH 44124
Jeff M.

Jeff M.

WTW5560SQ0 WHIRLPOOL WASHER The unit was not draining. I found a sock in the pump. Unit op tested good

Near E 147th St, Cleveland, OH 44128
Jeff M.

Jeff M.

WRB322DMBM00 WHIRLPOOL REFRIGERATOR The cust left the door open unit op tested good ; Job Cmpltd

Near E Schaaf Rd, Brooklyn Heights, OH 44131
Jeff M.

Jeff M.

MBF1958DEH00 MAYTAG REFRIGERATOR The unit was just at freezing I just of the temperatures unit test good; Job Cmpltd,

Near Lucy Dr, Parma Heights, OH 44130
Jeff M.

Jeff M.

FFTR1514QW9 FRIGIDAIRE REFRIGERATOR The channel that's molded into the door is not holding the seal properly needs a new door; ordrng 1 807460108 (refrigerator door)

Near Maplecrest Ave, Parma, OH 44134
Paul H.

Paul H.

WTW8900BC0 WHIRLPOOL WASHER Replaced both hinges, opened and closed lid a few times, op test ok.; Job Cmpltd,

Near Briarwood Dr, North Ridgeville, OH 44039
Paul H.

Paul H.

PP9830DJ1BB GE COOKTOP Replaced fan switch, tested, op test ok, not cutting on by itself anymore

Near Vineyard Park, Avon, OH 44011
Paul H.

Paul H.

FFHS2611LBRA FRIGIDAIRE REFRIGERATOR Flapper on separator is falling off, need to replace separator assembly; ordrng 1 241680507 (module,dispenser) and 1 241688401 (door assy-ice chut) and 1 241688501 (door center) and 1 241688601 (insulation-door) and 1 241688701 (door seal) and 1 241688801 (pin-hinge) and 1 241688901 (door spring),

Near Vermilion Rd, Amherst, OH 44001
Tim G.

Tim G.

Whirlpool gas dryer WGD7300XW0, Complaint that the unit makes a loud sound when running. Checked and found the rear rollers and pulley not moving freely. Replaced the belt, pulley asm, and rollers, op test good.

Near Sheldon Rd, Mantua, OH 44255
Tim G.

Tim G.

Jen-air gas range JGS8860BDP, Complaint that the unit takes a long time to ignite and then makes a loud woosh sound when it does. Customer also stated that sometimes they smell gas. Tested the unit in bake and found the ignitor pulling 2.6 amps (weak). Quoted the customer for the repair and replaced the ignitor. Tested a bake cycle and found good op and no gas odor. Unit op now back to normal.

Near Jasmine Ln, Chagrin Falls, OH 44023
Chagrin Falls, OH - Jen-air gas range JGS8860BDP, Complaint that the unit takes a long time to ignite and then makes a loud woosh sound when it does. Customer also stated that sometimes they smell gas. Tested the unit in bake and found the ignitor pulling 2.6 amps (weak). Quoted the customer for the repair and replaced the ignitor. Tested a bake cycle and found good op and no gas odor. Unit op now back to normal.
Arthur V.

Arthur V.

FRIGIDAIRE REFRIGERATOR GLRS234ZAQ2 Found compressor locked up. Needs compressor. Est = 89.95 sc. 229.00 labor--- 294.82 parts. Total est = 655.20. Part needed is 1- 5304475140----cust to call back if service is wanted ; , Job Cmpltd,

Near Court St, Ashtabula, OH 44004
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDP340PAFB0 ound unit needs a motor sump assy. Power to motor not running. Shows open. ; ordrng 1 W11025157 (MOTOR SUMP ASSY), schdld next appmnt for 6/23 FRI !,

Near Myrtle Ave, Ashtabula, OH 44004
Arthur V.

Arthur V.

ROPER WASHER RTW4516FW1 Found ground cut off of power cord --Getting a f8e1 error code ,long fill no fill----tested unit unit filled and advanced to wash --- ran a rinse and spin cycle-- unit filled ---while filling on rinse unit well slowed and caused unit to cancel out issue is with well keeping up with water demand of the washer. ---- cust needs to increase water supply to unit ----advised cust they need a electrician to provide a grounded properly polarized receptacle for washer. ; ordrng 1 W10850133 (cord-power), schdld next appmnt for 6/23 FRI !,

Near Depot St, Dorset, OH 44032
Jeff M.

Jeff M.

KBFS22EWMS3 KITCHENAID REFRIGERATOR The fridge was leaking water I found the drain frozen steamed out the fridge and installed the truck stock drain kit unit tested good; used 1 W10619951 (TUBE-DRAIN) from stock,

Near Darlington Ave, Garfield Heights, OH 44125
Jeff M.

Jeff M.

NTW4516FW1 AMANA WASHER The unit was not filling correctly. I found the drain hose on the floor. Unit op tested good ; Job Cmpltd,

Near Lafayette Blvd, Independence, OH 44131
Jeff M.

Jeff M.

JDS1450DS0 JENNAIRE RANGE Installed new part unit op tested good ; Job Cmpltd

Near John Glenn Dr, Seven Hills, OH 44131
Jeff M.

Jeff M.

FGF348KMB FRIGIDAIRE RANGE I found the igniter inside the oven not working and still truck stock igniter unit tested good night all the cooktop burners are working due to the amount of grease and grime all over the oven due to the amount of grease on the cooktop it could possibly be a fire hazard.; used 1 12400035 (IGNITOR) from stock, Job Cmpltd

Near Gardenview Dr, Maple Heights, OH 44137
Jeff M.

Jeff M.

MDG4000BWW WHIRLPOOL DRYER Installed new part unit op tested good

Near W Street Andrews Dr, Highland Heights, OH 44143
Jeff M.

Jeff M.

JKP86SOH3SS GE WALL OVEN Installed new part unit op tested good.

Near Nepahwin Rd, Timberlake, OH 44095
Alice M.

Alice M.

WFE745H0FS0 WHIRLPOOL RANGE Installed new part unit op tested good ; Job Cmpltd,

Near Foxcroft Dr, Garfield Heights, OH 44125
Arthur V.

Arthur V.

KITCHENAID BOTTOM FREEZER KRFF300EWH01 Noise is coming from damper when it opens and closes Needs damper. *****I did not have to call techline since i found the issue if after doing the repair that doesnt fix it i will call *****. ST******; (created new UIS, deleted prior attachment to UisID 111494), ordrng 1 W11087463 (DAMPER), schdld next appmnt for 6/23 FRI 8-12,

Near Bradley Ct, Painesville, OH 44077
Jeff M.

Jeff M.

The unit will not heat up but the electrical heating elements will work. I pulled the lower drawer out of the oven tested the gas valve regulator solenoids found one side of the solenoid open. Needs a new gas valve.; ordrng 1 WP9763716 (GAS VALVE )

Near Van Aken Blvd, Cleveland, OH 44120
Arthur V.

Arthur V.

ELECTROLUX WASHER EIFLS55IIW0 Found unit needs door lock and strike. Strike broke off in door lock. Reschedule at customer request Monday is her only available day ; ordrng 1 134629900 (door lock) and 1 134937300 (strike asy), schdld next appmnt for 6/26 MON 8-12,

Near Elm St, Geneva, OH 44041
Chad  P.

Chad P.

KDTE104DSS0 KITCHENAID DISHWASHER Installed control panel and wheel assy. Op test ok. ; Job Cmpltd

Near Courtland Dr, Strongsville, OH 44149
Chad  P.

Chad P.

MVWC565FW0 MAYTAG WASHER Installed gearcase. Op test ok. Advised cust that her shutoffs were leaking. She was aware and has a plumber scheduled. ; Job Cmpltd

Near Sycamore Dr, Olmsted Falls, OH 44138
Robert A.

Robert A.

WHIRLPOOL COOKTOP ELE C221 Found left side element broken, socket shorted, needs module, inspected rt side, the same needs both, power correct, cust to install; ordrng 2 JEA7000ADSA (module151.40)s, used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Orangewood Dr, Beachwood, OH 44122
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRT771REYM00 Complaint kick plate not staying on, temp in unit off, Ff31, frz -1, ran diagnostics, good, reset kick plate, moved ff sensor into air flow, was stuck in foam, cust to watch, op test ok; Job Cmpltd,

Near Stratford Trail, Chesterland, OH 44026
Robert A.

Robert A.

WHIRLPOOL HOOD DOWN DRAFT KHTU705SSS Installed fan motor, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Dania Dr, Independence, OH 44131
Gail V.

Gail V.

WHIRLPOOL REFRIGERATOR WRF767SDEM01 Cust states that noise stopped and unit started making ice, i/m clear ready to harvest, bin full, temps good, cycled i/m, good, ran diagnostics, good, no codes, no odd noise, working as designed, op test ok; Job Cmpltd,

Near Hickory Ridge Dr, Brecksville, OH 44141
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KSSS36QMX01 , Ff 40, frz 32, frost only on cap tube of evap, tapped system, lowside in a 20"vac, added r134a, unit cooling, needs evap, heat exchanger, comp and drier, cust to let us know; ordrng 1 W10508992 (exchanger303.23) and 1 W10841139 (COMP294.74) and 1 WP2306092 (EVAP201.92) and 1 WP2316878 (PAN HEATER110.56) and 1 WPW10143759 (DRIER17.09), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, Job compltd

Near Brecksville Rd, Brecksville, OH 44141
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRT138FZDB00 Complaint that when the customer reversed the doors the fz door would not seal on the hinge side. Checked and found the gasket not sealing. Reversed gasket and found a good seal on both sides. Unit op now good. ; Job Cmpltd,

Near Beecher Ave, Ravenna, OH 44266
Tim G.

Tim G.

WHIRLPOOL RANGE WFG320M0BB0 Installed new door gasket, op test good. ; Job Cmpltd,

Near Parkway Dr, Deerfield, OH 44411
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 omplaint that the unit is not cooling. Checked and found the ff temp 72 fz temp 64. Found the compressor pulling 1.3amps and running abnormally loud. Tapped low side and found a positive 50psi. Unit compressor internals have failed. Ordering compressor. Customer has what appears to be rubber fish tank line for the water supply as well as copper. Tech suggested to customer to use all copper to prevent leaks and floods. ; ordrng 1 W10507884 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 6/23 FRI ! [***],

Near Briar Dr, Streetsboro, OH 44241
Corina B.

Corina B.

WTW8600YW0 WHIRLPOOL WASHER CC that there is water dripping and running a load its not working properly. Found the valve was leaking, into the dispensers. Will need a new water valve and dispensers. Tried diag would not go into diag. Ran a casual load working as designed. Office to order parts. Rs per cust req. ; ordrng 1 W10853723 (valve) and 1 WPW10106990 (nozzle) and 1 WPW10172146 (dispenser) and 1 WPW10172154 (dispenser) and 1 WPW10187307 (dispenser) and 1 WPW10404419 (harns-wire), schdld next appmnt for 6/23 FRI

Near Parkway Dr, Eastlake, OH 44095
Corina B.

Corina B.

LAW9304AAE MAYTAG WASHER Replaced the water valve and hoses. Water spickets were turned off when i arrived. Started a light cycle, no leaks. The cold water valve at spicket has a slow leak. Advised cust to have it repaired. Optest ok. ; Job Cmpltd

Near Mayfield Rd, Chesterland, OH 44026
Corina B.

Corina B.

MVWB835DW1 MAYTAG WASHER CC that there is an odor. Removed the drain pump, nothing in the pump. Advised the cust to use 1-2 tablespoons of detergent. Could not smell anything. Optest ok. ; Job Cmpltd

Near Fairfax Dr, Mentor, OH 44060
Corina B.

Corina B.

MDBH979SAW0 MAYTAG DISHWASHER Replaced the parts listed. Ran calibration. Optest ok.; Job Cmpltd

Near E 349th St, Eastlake, OH 44095
Chris H.

Chris H.

WGD9400SW WHIRLPOOL DRYER Customer complaint that unit is still taking a long time to dry, started unit on high heat timed dry, walked outside, no airflow coming out, advised customer have vent cleaned, customer stuck leave blower in venting tons of lint came out, now getting proper airflow, op test good ; Job Cmpltd

Near W Kilbridge Dr, Highland Heights, OH 44143
Tim G.

Tim G.

Whirlpool gas dryer WGD92HEFW0, Customers complaint is that the unit makes a loud rattling sound when running. Tested unit and verified sound. Removed panels one by one till sound went away. Tightened all internal screws and then replaced panels one by one to find sound now gone. Unit now working with normal op sounds. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.

Near Emery Rd, Moreland Hills, OH 44022
Chris H.

Chris H.

WRB329DMBM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, unit was plugged in but temps were set to the off position, frz and ff temp at 72, turned unit on, compressor started,, no frost pattern, tapped system, unit was in a 20 inch vacuum, add freon frost pattern improved, unit needs a new compressor and evap, qouted customer, customer to contact wpl and try and get parts covered; Job Cmpltd

Near Jefferson Ave, Cleveland, OH 44113
Chris H.

Chris H.

WRS586FLDM01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, frz at 37 ff at 55, evap has frost build up, lower air channel is blocked with ice, cleared ice, defrost heater at 33 ohms, put unit in forced defrost, bi metal and heater are working, ff section was not getting cold because lower air channel was blocking airflow, switched unit from adc to timed defrost, customer to monitor ; Job Cmpltd

Near Neil Dr, Parma, OH 44130
Jessica S.

Jessica S.

WGE555S0BS01 WHIRLPOOL RANGE Customer complaint that bottle of wine fell on cooktop and shattered, customer was concerned about burner, burner is working with no damaged observed, unit needs a new cooktop, wrote estimate, customer to contact insurance company with estimate, she will be in contact with us ;, Job Cmpltd

Near Quarrystone Ln, Middleburg Heights, OH 44130
Chris H.

Chris H.

MDB7749SAM1 MAYTAG DISHWASHER Installed new user interface, op test good ; Job Cmpltd

Near Colletta Ln, Cleveland, OH 44111
Chris H.

Chris H.

KFIS29PBMS00 KITCHENAID REFRIGERATOR Recovered freon, cut out ff evap and compreesor installed new ff evap and compressor, vacuumed system held for 15 minutes, recharged with 5.50 ounces of freon unit began cooling, op test good, instructed customer to wait 24 hrs before putting items inside unit ; Job Cmpltd

Near Elmdale Rd, Middleburg Heights, OH 44130
Chris H.

Chris H.

MAH8700AWW MAYTAG WASHER Customer complaint that unit is not draining,found impeller broken unit needs a new drain pump, qouted customer, customer does not want repair, will buy new unit ; Job Cmpltd

Near Timber Ridge Dr, North Royalton, OH 44133
Dan H.

Dan H.

MVWX655DW1 MAYTAG WASHER Customer complaint that unit does not advance passed wash cycle, customer started normal wash cycle, unit filled, found lid not locking, installed new lid lock from truck stock, op test no good, unit needs new control; ordrng 1 W11116592 (CNTRL), used 1 W10838613 (LATCH) from stock, schdld next appmnt for 6/26 MON

Near E 143rd St, Cleveland, OH 44120
Dan H.

Dan H.

PFSF2MIYFBB GE REFRIGERATOR Customer complaint that fresh food section door gaskets are torn, confirmed, customer recieved one white gasket and one black gasket, unit is black, need to order correct color gasket(blk); ordrng 1 WR14X20485 (FFGASKET), schdld next appmnt for 6/23 FR

Near Glynn Rd, East Cleveland, OH 44112
Dan H.

Dan H.

WRT311FZDB00 WHIRLPOOL REFRIGERATOR Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.9oz of r134a, good frost pattern, op test no good, found evaporator fan not running, evaporator fan recieving 120vac, unit needs new evaporator fan motor; ordrng 1 WP2315539 (evaporator FAN MOTOR), schdld next appmnt for 6/22 THU

Near Dillon Dr, Ashtabula, OH 44004
Dan H.

Dan H.

MGDC215EW2 MAYTAG DRYER Customer complaint that unit takes too long to dry, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, started normal dry cycle, unit is heating, good airflow out of unit, very little airmflow outside, adivesed customer to replace dryer vent and have outside vent cleaned, unit is operating as designed ; Job Cmpltd

Near S Green Rd, University Heights, OH 44122
Dan H.

Dan H.

NED4655EW1 AMANA DRYER Customer complaint that unit keeps tripping house breaker, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, unit is recieving correct power from supply, started normal dry cycle, unit started and heated, unit did not trip breaker, unable to duplicate the problem unit is operating as designed; Job Cmpltd

Near Northfield Ave, East Cleveland, OH 44112
Dan H.

Dan H.

MEDC215EW1 MAYTAG DRYER Customer complaint that unit is not starting, started normal dry cycle, unit started right up and heated, unable to duplicate the problem, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmplt

Near Arrowhead Ave, Cleveland, OH 44119
Dan H.

Dan H.

KBFS20EVWH8 KITCHENAID REFRIGERATOR Customer complaint that unit is not making ice, cycled ice maker, ice maker started, ice maker recieving 120vac, ice maker did not fill just kept cycling, unit needs new ice maker, installed new ice maker, op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd

Near Old Mill Rd, Gates Mills, OH 44040
Dan H.

Dan H.

CFE28TSHBSS GE REFRIGERATOR Customer complaint that unit dispenses water slowly, customer has replaced filter multiple times, found good water flow from supply line, very slow water flow through valve, found black substance coming out of fill valve, flush fill valve out, good water flow through dispenser now, op test good ; Job Cmpltd

Near King Memorial Rd, Mentor, OH 44060
Paul H.

Paul H.

WRF535SMBM00 WHIRLPOOL REGRIGERATOR Gasket appears to be not sealing in the top right side of FC, causing air migration to occur, ordering freezer gasket; ordrng 1 W10571967 (gasket-fip), schdld next appmnt for 6/23 FRI !, saved tckt [SdLink

Near Forest Park Dr, LaGrange, OH 44050
Paul H.

Paul H.

MVWC565FW0 MAYTAG WASHER Changed control board, ran diagnostic, no faults, ran calibration, ran test, op test ok; Job Cmpltd,

Near Parkside Reserve St, Wellington, OH 44090
Paul H.

Paul H.

WRS325FNAE00 WHIRLPOOL REFRIGERATOR Replaced LED module in fresh food compartment; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

Near Murray Ridge Rd, Elyria, OH 44035
Paul H.

Paul H.

KDTE104ESS1 KITCHENAID DISHWASHER Secured clip for heating element issue, evened installation to address customer concern, as for odor issue, unable to reproduce, recommended a cleaning agent to flush unit.; Job Cmpltd

Near Lavender Ct, North Ridgeville, OH 44039
Paul H.

Paul H.

WTW8200YW0 WHIRLPOOL WASHER Ran diagnostics, ran through auto test fine, however noticed corrosion in bleach dispenser. Also, cc is issue I have encountered before, when running a heavy cycle, unit is leaking in front, issue is being caused by a faulty flowmeter in valve log, causing unit to send full water supply pressure to detergent dispenser, needs valve log and bleach dispenser.

Near Sherwood Dr, Strongsville, OH 44149
Paul H.

Paul H.

KSRJ25FXMS03 KITCHENAID REFRIGERATOR Replaced IM, no power to module, entered test 25, still no power, replaced optics from t/s, powered, cycled and filled, op test ok.; used 1 4389102 ([Alt for W10757851) from stock, Job Cmpltd

Near Falmouth Dr, Strongsville, OH 44136
Paul H.

Paul H.

GUD27GSSJ0WW GE WASHER Replaced igniter, ran test cycle, unit is heating, op test ok.; Job Cmpltd

Near Hickory St, Grafton, OH 44044
Paul H.

Paul H.

NTW4516FW1 AMANA WASHER Upper balance ring not threading to basket properly, unable to determine if issue lies with basket or ring, ring is distributed as part of basket assembly, ordering basket assembly, has to be x-parted; ordrng 1 W10554251 (basket)

Near Falcon Court, North Ridgeville, OH 44039
Chad  P.

Chad P.

AFD2535FES WHIRLPOOL REFRIGERATOR Installed glides. Op test ok.

Near Otani Ct, Strongsville, OH 44136
Chad  P.

Chad P.

MDB8959SFZ4 MAYTAG DISHWASHER Aligned door. Ran normal wash. Op test ok. ; Job Cmpltd,

Near Fair Rd, Strongsville, OH 44149
Chad  P.

Chad P.

WTW5000DW1 WHIRLPOOL WASHER Found knob for control deformed. Ran unit on normal wash. Found hot and cold reversed. Corrcted. Cleared fault for hot and cold. Ran calibration and ran normal wash again. Op test ok. Needs know replaced. Cust will install. Ne need to return. ; ordrng 1 W10756270 (knob)

Near Fair St, Berea, OH 44017
Paul H.

Paul H.

WFE540H0ES0 WHIRLPOOL RANGE Installed new drawer slides, drawer lines up evenly; Job Cmpltd

Near W Ridge Rd, Elyria, OH 44035
Paul H.

Paul H.

MBF2258DEM00 MAYTAG REFRIGERATOR FC evaporator frozen over, blocking air flow to fresh food, placed in manual defrost, no heat, checked bi-metal and heater element, checked good, needs jazz board replaced, replaced from t/s, defrosted unit, checked air flow, good, op test ok; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD)

Near Park Ave, Amherst, OH 44001
Paul H.

Paul H.

W8RXEGMWQ03 WHIRLPOOL REFRIGERATOR Replaced defrost timer, cleared frost from FC, verified airflow in fresh food compartment, airflow good; Job Cmpltd

Near W 12th St, Lorain, OH 44052
Paul H.

Paul H.

MDB8959SFZ4 WHIRLPOOL DISHWASHER When we arrived, customer had two bowls under the corners of the door, both had water in them, dumped bowls and dried, placed back under corners and started a normal cycle, observed, ran for 35 minutes with no leaks, spoke with FB, had me check rinse aid dispenser for detergent, none, spoke with AB, tested customers water, 425ppm, very hard, recommended detergent designed for use with hard water or getting a water softener.; Job Cmpltd

Near Blackberry Ln, Westlake, OH 44145
Paul H.

Paul H.

WTW8500DC0 WHIRLPOOL WASHER Ran diagnostics, f0e5 off balance load, f9e2 water ring detected, f0e2 oversuds, f2e1 stuck key, cleared errors, ran test 51, all funtions passed, cc not spinning out, discussed loading and detergent, op test ok; Job Cmpltd,

Near Hidden Acres Dr, Westlake, OH 44145
Paul H.

Paul H.

AFD2535DEB REFRIGERATOR AMANA IM cycled, no issues were found, op test ok; Cllctd $96.02 Check # 8013, Job Cmpltd

Near Chesapeake Dr, North Ridgeville, OH 44039
Paul H.

Paul H.

MEDC300BW0 MAYTAG DRYER Verified no start, checked thermal fuse, open, replaced from t/s, tested, ran fine, op test ok.; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,

Near Southwood Dr, Elyria, OH 44035
Paul H.

Paul H.

MDB8959SFZ4 MAYTAG DISHWASHER Observed soft closing, latch assembly not latching properly, ordering latch assembly; ordrng 1 WPW10653840 (latch-door)

Near Cornerstone Ave, Wellington, OH 44090
Paul H.

Paul H.

WTW5840BW0 WHIRLPOOL WASHER Unit had 71 basket speed sensor fault, and f7e7 shifter fault, replaced shifter from t/s, ran test cycle, unit has bearing noise, needs gearcase replaced, ordering.; ordrng 1 W10806333 (gearcase), used 1 WPW10006355 (ACTUATOR)

Near Rechner Dr, Westlake, OH 44145
Paul H.

Paul H.

WGD8500DC1 WHIRLPOOL DRYER Ran cycle, temps higher than normal for gas dryer, also found burnt fabric on duct (not just discoloration from synthetics, actual fabric), outlet thermistor out of range, ordering thermistor and a duct, duct is not available at any distributors, will have to X-parted, scheduled one week out.; ordrng 1 W11129538 (DUCT-AIR) and 1 WP8577274 (thermistor),

Near Hidden Acres Dr, Westlake, OH 44145
Alice M.

Alice M.

KRSC503ESS00 KITCHENAID REFRIGERATOR Freezer door shuts tighter than fresh food side, called techline, spoke with chris, said suction on FC is normal, advised to permagum behind gasket on handle side, and top and bottom if neccessary, SR# 7719317068; ordrng 1 212643 (sealer-gum),

Near Bayberry Cir, North Ridgeville, OH 44039
Jeff M.

Jeff M.

MVWC565FW MAYTAG WASHER Customers had the unit overflow multiple times I did not find any codes saved into the computer sensor hose checked good. The unit needs a new main control; ordrng 1 W11116594 (CONTROL)

Near E Tibbitts St, Geneva, OH 44041
Jeff M.

Jeff M.

911.93478891 KENMORE RANGE Oven will not turn on it is receiving power customer explained to me her husband remove the heating element with the power on. Caused a arc of power when the element bumped against the cabinets as he was removing it fried the electronic control. If Pliance is 15+ years old and given the age and the extent of the damage that was done to the machine the customer will buy a new appliance I did also explain to the customer how incredibly dangerous it was to remove the heating element that is broken and has live 240vac.; ordrng 1 WB44K5012 (bake element-240v) and 1 WB50T10056

Near Bennett Rd, Madison, OH 44057
Jeff M.

Jeff M.

GTWN4250DWS GE WASHER The motor control was flashing 10 times indicating a communication issue to the main control. I unplug the washer and plugged it back in the main control stopped working but the motor control start flashing one seconds on one second off normal operation standby mode. control itself is receiving 120 V AC it does need a new main control; ordrng 1 WH12X10614 (control asm)

Near Dunbar Ct, Painesville, OH 44077
Jeff M.

Jeff M.

KEDS100VAL2 WHIRLPOOL RANGE Installed new part unit op tested good. The switch is sending power too the ele. 240vac but the ele is open. Cust can install; used 1 WP660533 (8" HEATING ELE) from stock,

Near Saybrook Rd, University Heights, OH 44118
Jeff M.

Jeff M.

FFBD2406NB FRIGIDAIRE DISHWASHER I had to pull the dishwasher out a little bit it was rubbing against the cabinets not allowing the door to shut properly. I raise the front of the dishwasher up so the motor was sitting on the floor so it's not vibrating. Also needs a new door gasket it is severely deformed allowing it to leak on the left side; ordrng 1 154827601 (gasket)

Near Forest Dr, Painesville, OH 44077
Jeff M.

Jeff M.

MDB8959SFZ4 MAYTAG DISHWASHER Installed new part unit op tested good ; Job Cmpltd,

Near Gates Mills Blvd, Cleveland, OH 44124
Jeff M.

Jeff M.

RTW4516FW1 ROPER WASHER Customer was using the washer incorrectly. I instructed the customer on proper machine use. Unit op tested good ; Job Cmpltd,

Near Waverly Rd, Eastlake, OH 44095
Jeff M.

Jeff M.

KDFE104DWH4 KITCHENAID DISHWASHER Installed new part unit op tested good ; Job Cmpltd

Near Applewood Ct, Mentor, OH 44060
Jeff M.

Jeff M.

WDF520PADW3 WHIRLPOOL DISHWASHER Installed new part unit op tested good ; Job Cmpltd,

Near Merchants Ave, Ashtabula, OH 44004
Chad  P.

Chad P.

MGDB755DW3 MAYTAG DRYER Found belt broke