Service History

Local Reviews

Rated 4.8 out of 5 stars based on 2197 customer reviews

Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR M8RXEGMAB02 Complaint, can not turn off, found bail arm out of place, reset, cycled i/m, op test ok Svc only; Job Cmpltd,

Near Lowrie Blvd, Northfield, OH 44067
Robert A.

Robert A.

MAYTAG DRYER MGD5500FW0 Installed drum, ran unit, op test ok; Job Cmpltd,

Near Creek View Dr, Aurora, OH 44202
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KRFC300ESS01 Cycled i/m, Found water dripping out of i/m into bin, replaced i/m, cycled, op test ok;

Near Creekside Dr, Chagrin Falls, OH 44023
Robert A.

Robert A.

WHIRLPOOL DRYER WED4616FW0 Ran unit, good heat and air flow through unit, heater cycling, working correct, op test ok Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard; Job Cmpltd,

Near Springway Rd, Chardon, OH 44024
Tim G.

Tim G.

WHIRLPOOL DISHWASHER KUDC10FXSS5 Customers complaint is that the unit shut down in mid cycle. Checked and found the L1 and N connections at the pigtail loose causing the issue. Repaired connections, op test good. ; Job Cmpltd

Near Deerfield Court, Mantua, OH 44255
Tim G.

Tim G.

KENMORE DRYER DRYER Customers complaint is that the unit has a burning odor to it when running. Pulled control panel and found it packed full with cat food caused by a mouse. Cleared the food and found the harness chewed through. Found the unit needing the main harness, control, and element. Quoted customer for repair and they declined due to cost. Left unit unplugged to prevent use. ; , Job Cmpltd,

Near Greentree Ln, Aurora, OH 44202
Tim G.

Tim G.

WHIRLPOOL WASHER WFW75HEFW0 Installed new control panel and checked the times of each cycle. All times back to normal, op test good. ; Job Cmpltd,

Near Shawnee Trail, Aurora, OH 44202
Tim G.

Tim G.

KITCHENAID DISHWASHER KDTM354DSS4 poke to the customer over the phone and the customer stated that since the last time out she had found two plastic pieces in the bottom of the tub and was concerned about the condition of the unit. Checked unit when arrived and found the plastic parts belonging to the broken adjuster (holding brackets). Checked the condition of the brackets and found still good. Replaced the adjuster, op test good. ; Job Cmpltd,

Near Silkwood Ln, Solon, OH 44139
Tim G.

Tim G.

WHIRLPOOL WASHER NTW4601BQ1 Customers compliant is that the units water level switch is not working (no difference in water level). Tested unit on a small load level and found the correct amount of water. Instructed the customer that when the cycle is started and if they try to change any option they have to reset the control due to programming. Unit working as designed and no errors stored. ; Job Cmpltd,

Near 1st St, Bedford Heights, OH 44146
Tim G.

Tim G.

MAYTAG WASHER MVWC415EW1 Customers complaint is that the unit will wash but not spin the clothing out. Tested the unit in service mode and found unit to spin ok. Found no errors stored. Checked unit in a rinse and spin and found unit to fill then to agitate. Customer is using a GFI for her power supply and was advised that it should be changed to a regular 120vac outlet. Unit completed the agitation and began to drain. Unit then paused and began to spin and completed a full spin cycle. Instructed customer on loading and detergent amount. Unit is working as designed. ; Job Cmpltd,

Near Edinboro Ave, Maple Heights, OH 44137
Tim G.

Tim G.

GE MICROWAVE PVM9195F1SS Installed new switches, holder, and lever. Tested unit with a cup of water, op test good. ; Job Cmpltd,

Near Marra Dr, Bedford Heights, OH 44146
Tim G.

Tim G.

ADMIRAL WASHER ATE4676BQ1 Customers complaint is that the unit goes off balance. Checked units error history and found a F0E5 off balance load detected. Tested unit with a load of large bath towels in the rinse and spin to find the unit to spin good. Tested unit a second time with the same load to find the same result. Advised customer on loading that to make sure they are doing like fabric loads and to divide evenly when loading to prevent off balance loads. Unit working at good op. ; Job Cmpltd,

Near Wiencek Rd, Streetsboro, OH 44241
Tim G.

Tim G.

FRIGIDAIRE REFRIGERATOR FGHB2866PP Customers complaint is that the unit will not produce ice. Customer stated they just replaced the water filter and the ice stopped shortly after that. Checked and found the fill tube frozen caused by the low pressure before replacing the filter. Cleared with steamer, op test good. ; Job Cmpltd, O-emld tckt [SdLink\289665a.png], cstmr sgnd Dsclm

Near Center Rd, Garrettsville, OH 44231
Tim G.

Tim G.

Kitchenaid dishwasher KUDC10FXSS5, Customers complaint is that the unit shut down in mid cycle. Checked and found the L1 and N connections at the pigtail loose causing the issue. Repaired connections, op test good.

Near Deerfield Court, Mantua, OH 44255
Mantua, OH - Kitchenaid dishwasher KUDC10FXSS5, Customers complaint is that the unit shut down in mid cycle. Checked and found the L1 and N connections at the pigtail loose causing the issue. Repaired connections, op test good.
Tim G.

Tim G.

Kenmore electric dryer 110.68132410, Customers complaint is that the unit has a burning odor to it when running. Pulled control panel and found it packed full with cat food cuased by a mouse. Cleared the food and found the harness chewed through. Found the unit needing the main harness, control, and element. Quoted customer for repair and they declinded due to cost. Left unit unplugged to prevent use.

Near Greentree Ln, Aurora, OH 44202
Tim G.

Tim G.

Whirlpool front load washer WFW75HEFW0, Installed new control panel and checked the times of each cycle. All times back to normal, op test good.

Near Shawnee Trail, Aurora, OH 44202
Aurora, OH - Whirlpool front load washer WFW75HEFW0, Installed new control panel and checked the times of each cycle. All times back to normal, op test good.
Corina B.

Corina B.

WTW4616FW0 WHIRLPOOL WASHER Found unit not shutting off. Will need new control. Office to order parts. Alos, the unit is on plywood. Advised cust to put unit on solid ground.; ordrng 1 W10915205 (CONTROL),

Near Alger Rd, Lakewood, OH 44107
Corina B.

Corina B.

NTW4605EW0 AMANA WASHER CC that the unit is not putting water in. Found the cold water valve was turned off. Turn cold water on. Found the drain pipe is blocked. Will need a plumber to unclog the drain. Optest ok.; Job Cmpltd

Near Brighton Ave, Cleveland, OH 44111
Corina B.

Corina B.

MED3500FW0 MAYTAG DRYER Checked the outlet. Found the outlet has an open l1 or l2. The washer outlet has an open ground and the water lines are live. Will need an eletrician.; Job Cmpltd

Near Meadowlawn Blvd, Parma, OH 44134
Corina B.

Corina B.

WRF560SEYM00 WHIRLPOOL REFRIGERATOR waived all charges. Cleared duck bill.adjusted bail arm. Op test ok no parts. left cust with whirlpool consumer number

Near Bremerton Rd, Lyndhurst, OH 44124
Corina B.

Corina B.

GGW9250PW1 WHIRLPOOL DRYER CC that the dryer is making a loud noise. Found a beaded necklace in the blower housing. Advised cust that the dryer needed cleaned out. Cleaned dryer out, cust pd for the dryer to be clean,

Near Bishop Rd, Wickliffe, OH 44092
Tim G.

Tim G.

Kitchenaid dishwasher KDTM354DSS4, Spoke to the customer over the phone and the customer stated that since the last time out she had found two plastic pieces in the bottom of the tub and was concerned about the condition of the unit. Checked unit when arrived and found the plastic parts belonging to the broken adjuster (holding brackets). Checked the condition of the brackets and found still good. Replaced the adjuster, op test good.

Near Silkwood Ln, Solon, OH 44139
Solon, OH - Kitchenaid dishwasher KDTM354DSS4, Spoke to the customer over the phone and the customer stated that since the last time out she had found two plastic pieces in the bottom of the tub and was concerned about the condition of the unit. Checked unit when arrived and found the plastic parts belonging to the broken adjuster (holding brackets). Checked the condition of the brackets and found still good. Replaced the adjuster, op test good.
Tim G.

Tim G.

Amana top load washer NTW4601BQ1, Customers compliant is that the units water level switch is not working (no difference in water level). Tested unit on a small load level and found the correct amout of water. Instructed the customer that when the cycle is started and if they try to change any option they have to reset the control due to programing. Unit working as designed and no errors stored.

Near First Ave, Bedford, OH 44146
Tim G.

Tim G.

Maytag tool load washer MVWC415EW1, Customers complaint is that the unit will wash but not spin the clothing out. Tested the unit in service mode and found unit to spin ok. Found no errors stored. Checked unit in a rinse and spin and found unit to fill then to agitate. Customer is using a GFI for her power supply and was advised that it should be changed to a regular 120vac outlet. Unit completed the agitation and began to drain. Unit then paused and began to spin and completed a full spin cycle. Instructed customer on loading and detergent amount. Unit is working as designed.

Near Edinboro Ave, Maple Heights, OH 44137
Paul H.

Paul H.

WRF989SDAW03 WHIRLPOOL REFRIGERATOR Replaced board, still no LEDs, checked every LED, FC LED is preventing all of them from lighting, ordering LED module; ordrng 1 WPW10637153 (module),

Near Butternut Ridge Rd, Oberlin, OH 44074
Paul H.

Paul H.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Unit is not going into defrost on its own, manually entered defrost, heater kicked on, proving heat circuit good, needs defrost control; ordrng 1 WPW10352689 (cntrl-elec),

Near W 29th St, Lorain, OH 44052
Paul H.

Paul H.

KEMC308KSS01 KITCHENAID MICRO-CONVECTION Replaced switches, problem persists, needs main control, searched part, no longer available, discussed with customer, we owe customer a refund for labor and parts;

Near Allison Ave, Lorain, OH 44052
Paul H.

Paul H.

WFE515S0EW0 WHIRLPOOL RANGE Will need range terminal block, no way to safely use dryer terminal block from t/s, ordering; ordrng 1 WPW10245259 (block-term)

Near W Northwood Dr, Olmsted Falls, OH 44138
Paul H.

Paul H.

WFG515S0ES1 WHIRLPOOL RANGE Preheated to 350F, gave extra ten minutes, temps were pretty spot on, explained the extra preheat time, op test ok.; Job Cmpltd,

Near Coronado Ct, Elyria, OH 44035
Paul H.

Paul H.

WGD4800XQ3 WHIRLPOOL DRYER Squealing, found rollers and idler pulley sticking, replaced from t/s, tested, op test ok.; used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,

Near Cleveland Blvd, Lorain, OH 44052
Paul H.

Paul H.

KUDS30IXSS4 KITCHENAID DISHWASHER Unable to reproduce issue, all pads and LEDs are responding appropriately.; Job Cmpltd,

Near Akins Rd, Columbia Station, OH 44028
Paul H.

Paul H.

WRF992FIFM00 WHIRLPOOL REFRIGERATOR Replaced evaporator cover, had to manually defrost evaporator to pull old one, good air flow now, op test ok.; Job Cmpltd,

Near Grafton St, Oberlin, OH 44074
Chad  P.

Chad P.

WFW72HEDW0 WHIRLPOOL WASHER Found unit seems to be operating normally and hile speaking with cust loading and soap usage is correct. Unit is able to drain. However outof balance error code. Leveling is good. Per tech sheet. To replaced acu. ;

Near Falling Leaf Dr, Seven Hills, OH 44131
Chad  P.

Chad P.

ED5HVAXVL02 WHIRLPOOL REFRIGERATOR , Found hairline fracture in icemaker and fill valve not closing completely to water disp. Needs valve and ice maker replaced

Near Brookhaven Dr, North Royalton, OH 44133
Chad  P.

Chad P.

MAH5500BWW WHIRLPOOL WASHER Found pressure switch open. Both high and low fill switches failed. Needs pressure switch replaced. ; ordrng 1 12001891 (switch,pressure),

Near Deer Ridge Cir, Strongsville, OH 44136
Tim G.

Tim G.

GE over the range microwave PVM9195F1SS, Installed new switches, holder, and lever. Tested unit with a cup of water, op test good.

Near Marra Dr, Bedford Heights, OH 44146
Chad  P.

Chad P.

MDB7749SBM2 MAYTAG DISHWASHER Installed handle and control panel. Op test ok. ; Job Cmpltd

Near Silverleaf Dr, North Royalton, OH 44133
Chad  P.

Chad P.

WFE515S0EW0 WHIRLPOOL RANGE Installed bottom and side. Op test ok. ; Job Cmpltd,

Near Orchardview Rd, Seven Hills, OH 44131
Chad  P.

Chad P.

KODE500ESS01 KITCHENAID WALL OVEN Installed convect fan. Ran bake at 400. Op test ok. ; Job Cmpltd

Near Yarrow Tr, Strongsville, OH 44149
Chad  P.

Chad P.

NTW4516FW1 AMANA WASHER Found hot water off. Turned on. Ran normal wash and drain spin. Op test ok. ; Job Cmpltd

Near Alvin Ave, Garfield Heights, OH 44105
Brian B.

Brian B.

GTZ21GBEBSS GE REFRIGERATOR CC of loud fan noise from freezer. Removed the fz back panel. Checked the fz fan, no ice build up. Could not duplicate the problem. Made sure fan cover is tight and not vibrating. Optest ok. ; Job Cmpltd

Near Euston Dr, Mayfield Heights, OH 44124
Brian B.

Brian B.

MVWB835DW1 WHIRLPOOL WASHER Replaced listed parts. Brought back core for return. Ran calibration and auto test. Ran a rinse and spin. Optest ok.; Job Cmpltd,

Near Orchard Grove Dr, Middleburg Heights, OH 44130
Tim G.

Tim G.

Admiral top load washer ATE4676BQ1, Customers complaint is that the unit goes off balance. Checked units error history and found a F0E5 off balance load detected. Tested unit wilh a load of large bath towels in the rinse and spin to find the unit to spin good. Tested unit a second time with the same load to find the same result. Advised customer on loading that to make sure they are doing like fabric loads and to devide evenly when loading to prevent off balance loads. Unit working at good op.

Near Wiencek Rd, Streetsboro, OH 44241
Tim G.

Tim G.

Frigidaire refrigerator FGHB2866PP3, Customers complaint is that the unit will not produce ice. Customer stated they just replaced the water filter and the ice stopped shortly after that. Checked and found the fill tube frozen caused by the low pressure before replacing the filter. Cleared with steamer, op test good.

Near Center Rd, Garrettsville, OH 44231
Eric M.

Eric M.

KENMORE REFRIGERATOR 363.78592896 Comp still not making ice. Mold full of frozen cubes. Cycled im, heater not on. Checked resistance of the heater, heater open, needs im replaced. Quoted $98 labor. Gave senior discount. Repair declined, estimate only.; , Job Cmpltd,

Near Ledge Rd, Madison, OH 44057
Robert A.

Robert A.

WHIRLPOOL WASHER WFW95HEXR2 Found door locked, lock light flashing, opened door, ran diognastics, mcu failure, lock failure, mcu recieving 120vac, ohmed motor, good, needs lock and mcu; ordrng 1 WP8183270 (LOCK 101.73) and 1 WPW10374126 (MCU224.14), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 MON ! [**],

Near Rock Creek Rd, Chardon, OH 44024
Dan H.

Dan H.

GE WASHER GTWN2800D2WW Customer complaint that unit is leaking, found hole in drain pump housing caused by underwire from a bra( see pic, underwire found under drain pump), unit needs new drain pump, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WH23X10043 (PUMP66.57), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 MON !,

Near Brenel Dr, Mentor, OH 44060
Dan H.

Dan H.

WHIRLPOOL WASHER WFW8740DW1 Customer complaint that door is locked and unit just makes noise when plugged in, unit unplugged when tech arrived, plugged unit in, drain pump started, display flashing f3e1, ran diagnostics found f1e2(motor control error), f3e1( water level system error) ,and f8e3(overflow condition) error codes, ran diagnotics quick test cycle, unit filled to correct level, agitated, drained, spun, unit completed test cycle, unit passed tech sheet tests for error codes shown, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd, saved tckt

Near Twickenham Dr, Beachwood, OH 44122
Dan H.

Dan H.

ADMIRAL WASHER ATW4675YQ1 Installed new control, op test good ; Job Cmpltd,

Near Plainfield Rd, South Euclid, OH 44121
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRT311FZDB00 Installed new evaporator fan motor, op test good ; Job Cmpltd,

Near W 98th St, Cleveland, OH 44102
Dan H.

Dan H.

KITCHENAID DISHWASHER KUDS30CXSS0 Installed new hinges, op test good ; Job Cmpltd,

Near Coffinberry Blvd, Fairview Park, OH 44126
Eric M.

Eric M.

MAYTAG DRYER MEDB400VQ0 Comp no heat. Plastic accordian style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Good 120/240 vac. at terminal block. Removed front panel, interior full of lint, removed drum, front and rear felt drum bearings worn and no longer fully attached to drum, measure resistance of the heater, heater open, good 240 vac to heater. Needs to be vacuumed out, not covered by extended warranty, quoted $98 labor for cleaning of interior of dryer, needs heater and drum replaced.; ordrng 1 W10549614 (DRUM) and 1 WP8544771 (HEATER), saved tckt [SdLink\290489a.png],

Near Reynolds Rd, Mentor-on-the-Lake, OH 44060
Robert A.

Robert A.

MAYTAG WASHER MVWC6ESWW1 Cust states that at end of cycle, water enters unit for 15sec, Watched cycle 4x, unable to duplicate, op test ok; Job Cmpltd,

Near Burlington Oval Dr, Chardon, OH 44024
Arthur V.

Arthur V.

MAYTAG DISHWASHER MDB4949SDM3 Recieved parts defective see pics ----need to reorder ; ordrng 1 WPW10591570 (pump&motor), schdld next appmnt for 4/24 MON !,

Near Rome Rock Creek Rd, Rock Creek, OH 44084
Dan H.

Dan H.

KITCHENAID REFRIGERATOR KFIS29PBMS00 Installed new ice box seal kit, op test good ; Job Cmpltd,

Near Sunset Oval, North Olmsted, OH 44070
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WSF26C3EXY01 Found fill tube line frozen. Possible this happened when working on dispenser issues-- cleared line and manually cycled ice maker unit cycled and filled. Unit op test good ; Job Cmpltd,

Near Hickory St, Andover, OH 44003
Arthur V.

Arthur V.

WHIRLPOOL WASHER WFW9500TW03 Found unit needs drain pump and door hinge -- drain pump very noisy and door hinge bent. ; ordrng 1 280187 (pump-water) and 1 WP8183202 (hinge), schdld next appmnt for 4/26 WED 8-12,

Near Furnace Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

KITCHENAID SXS REFRIGERATOR KFXS25RYMS4 Replaced drip pan. Op test good ; Job Cmpltd,

Near Center Rd, Ashtabula, OH 44004
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Replaced ice maker kit. Op test good. Ice maker cycled and filled ; Job Cmpltd,

Near Arlington Dr, Ashtabula, OH 44004
Eric M.

Eric M.

MAYTAG DRYER MGDB835DW3 Comp that the check lint screen indicator keeps coming on, and takes several tries to start. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Init svc test iaw tech sheet, no faults, ran key activation and encoder test, all passed. According to the use & care manual, the check lint screen indicator will come on each time the unit is powered up as a reminder to check the lint screen, as soon as the door is opened and closed, then the cycle can be started and the indicator will go out. There were a couple of times that when start key was pressed, it did not start immediately, but did start, wetting finger did help to get it started. The unit is operating just as it was designed to operate by the manufacturer.; Job Cmpltd, O-emld tckt [SdLink\290284a.png], O-emld tckt

Near Hathaway Rd, Garfield Heights, OH 44125
Eric M.

Eric M.

WHIRLPOOL REFRIGERATOR WRB322DMBW00 Comp that ff compartment was not cooling, but now is, but they have it turned up to highest temp setting for ff compartment. Good frost pattern on evap. Init forced defrost to ensure defrost ckt working, checked for 120 vac to heater, good, amp draw good, good continuity. Took out of forced defrost mode, put into svc test iaw tech sheet, all tests passed, put unit into a fixed defrost vice adaptive. Appears that everything is operating as designed, unable to find anything wrong.; Job Cmpltd,

Near Shady Oak Blvd, Garfield Heights, OH 44125
Eric M.

Eric M.

WHIRLPOOL DISHWASHER WDF320PADB2 Cust had unit removed fm under counter upon arrival. Comp no water entering and not draining. Found the cover to the float switch off, and float switch lever not connected, corrected. Ran svc test iaw tech sheet, water entered and is washing, upon completion of test, all water drained, optest good.; Job Cmpltd,

Near Faversham Rd, University Heights, OH 44118
Eric M.

Eric M.

WHIRLPOOL REFRIGERATOR WRF736SDAM12 Replaced user interface, optest good. Cust said there is no water coming out of the dispenser and not making ice. Made sure valve was open. Disconnected the waterline fm back of valve, no water flow thru the waterline, this is a plumbing issue, not an issue with the unit. The plumber showed up and i explained that i removed the waterline fm the units valve and there was no waterflow.; Job Cmpltd,

Near Greenlawn Ave, Beachwood, OH 44122
Robert A.

Robert A.

MAYTAG WASHER MVWB700VQ0 Replaced harnesses and mmcu, ran thru svc test iaw tech sheet, passed. Ran a rinse/spin cycle, appears to be operating normally now, optest good.; Job Cmpltd, saved tckt [SdLink\289138g.png],

Near Brainard Hills Dr, Pepper Pike, OH 44124
Robert A.

Robert A.

MAYTAG REFRIGERATOR MFT2776DEM00 Ff 58 frz 68, nothing running, ff evap frozen, frz clear, ran diagnostics, thermistors good, ran test 4, can hear valve move, watched evaps, good, put in normal mode, unit starting to cool, op test okCust to watch; Job Cmpltd,

Near Stonewater Dr, Kent, OH 44240
Robert A.

Robert A.

ELECTROLUX WASHER EIFLS55IIW0 Inspected tub and bellow, good, ran unit, good, per tech sheet, causes os torn clothes. 1. Incorrect use of chlorine bleach.2. Unfastened zippers, hooks, buckles.3. Rips, tears and broken threads.4. Overloading the washer.5. Degradation of fabric Can see rub marks on bellow, no sharp edges found, suggest smaller loads; Job Compltd

Near W Woodall Dr, Solon, OH 44139
Brian B.

Brian B.

GDF520PGD0BB GE DISHWASHER Replaced the parts listed. Ran cycle test, optest ok.; Job Cmpltd

Near Harold Ave, Cleveland, OH 44135
Alice M.

Alice M.

MVWX655DW1 MAYTAG WASHER Updated pop. Sent pic.. CC that machine won't go through cycle. Ran diag. F8E1, no fill long fill and F7E6, motor fault. Cleared codes..Ran manual diag. Hot and cold water are working. Ran gentle agitate. Shifter moved to agitate position and machine agitated. Ran low spin. Shifter moved to spin position and machine spun. Checked lower components. Nothing found. No friction on drive train. Ran tests again. This time would not start. Ohmed out motor windings from control. Motor checks ok. Capacitor checks ok. Per tech sheet, replace machine control. Customer wants to call best buy to see if they will replace machine. Do not order part unless customer call office.; Job Cmpltd,

Near St Charles Ave, Lakewood, OH 44107
Brian B.

Brian B.

NED4655EW1 AMANA DRYER Dryer won't start. Checked voltage at terminal block. No voltage. Checked breaker box. Breaker was off. Reset breaker. Checked voltage . L1 to neutral, 120v. L2 to neutral 120v. L1 to L2, 0v. Will need qualified electrician to repair house electrical.; Job Cmpltd

Near W 28th St, Cleveland, OH 44113
Jeff M.

Jeff M.

WDF320PADW2 WHIRLPOOL DISHWASHER The dishwasher is plugged into a GFI that was tripped I recommend the cust to replace the outlet with a non-GFI outlet; Job Cmpltd,

Near Grenville Rd, University Heights, OH 44118
Jeff M.

Jeff M.

GHW9200LW WHIRLPOOL WASHER The washer has an F 11 error code miscommunications between speed and main control needs a new speed main control estimate only; ordrng 1 W10756692 (cntrl-elec) and 1 WP8181924 (CONTROL)

Near W 96th St, Cleveland, OH 44102
Robert A.

Robert A.

AMANA VERTICAL FREEZER AFU2067AW Found evap drain frozen, cleared, op test ok; Job Cmpltd,

Near Jackson Dr, Chagrin Falls, OH 44022
Chad  P.

Chad P.

KSSC36QTS00 KITCHENAID REFRIGERATOR Installed control assy. Unit all came back up and working except the ice door and the auger motor. Both have power. Needs auger and ice door. Office to please make sure shipping is correct. Also, plesae run cc on file for parts.

Near Glen Coe Dr, Brecksville, OH 44141
Chad  P.

Chad P.

KCMS1555SSS2 KITCHENAID MICROWAVE Found mag open. Needs mag and diode replaced. ; ordrng 1 W10859575 (MAG) and 1 WPW10269016 (DIODE),

Near Spyglass Hill Dr, Strongsville, OH 44136
Chad  P.

Chad P.

KDTE704DBL0 KITCHENAID DISHWASHER Found control panel not responding. Had 5vdc. Needs control panel replaced. Has warranty still on control panel. ; ordrng 1 WPW10537425 (CONTROL PANEL),

Near Avery Rd, Broadview Heights, OH 44147
Chad  P.

Chad P.

MGDC215EW1 MAYTAG DRYER Found handle cracked causing it to become loose. Also, coils sticking. Needs handels and coils replaced. ; ordrng 1 W10861225 (HANDLE) and 1 WPW10328463 (COIL),

Near Wyatt Rd, Broadview Heights, OH 44147
Jeff M.

Jeff M.

KDTE104ESS0 KITCHENAID DISHWASHER W10821953 Technical Service Pointer ui is not responding needs a new ui and divertor the shaft of the divertor has broken off ; ordrng 1 W10537869 (motor) and 1 W10860253 (UI),

Near Wolfpen Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

JJW2730WS02 JENNAIRE WALL OVEN Unit is displaying an f8e0 code low fan speed. P9-2 and P7-1 high fan speed and P8-4 and P7-1 low fan speed The fan is receiving proper voltage in the component testing section of the diagnostics mode the control registers the fans are not spinning. But i can hear the fans spin. The unit needs a new control what Tronic controls are under a five year warranty; ordrng 1 WPW10292568 (CONTROL)

Near Dorset Ln, Solon, OH 44139
Jeff M.

Jeff M.

KUDS30IXSS4 KITCHENAID DISHWASHER The main control is receiving power the inline fuse tested good the unit is under 5 yrs old electronic controls are covered under extended warranty; ordrng 1 WPW10380685 (CONTROL) and 1 WPW10500175 (UI),

Near Booth Rd, Kirtland, OH 44094
Jeff M.

Jeff M.

ZBD8920DSS GE DISHWASHER Dishwashers leaking from the front from the door I leaned the dishwasher back farther is still leak and looked of the frame seals. Looked fine. So i removed the lower spray arm the unit for the most part stoped leaking unit also needs a lower door gasket and a lower spray arm; ordrng 1 WD22X10063 (arm spray lo) and 1 WD31X10131 (door inner & gasket),

Near Foxwood Ct, Mentor, OH 44060
Jeff M.

Jeff M.

MRT311FFFH MAYTAG REFRIGERATOR Fridge is not cooling the compressor is on. it's drawling .38 amps there is no heat transfer the evaporator has no frost pattern I do not see any indications of a leak most likely the unit just needs charged it was never charged from the factory call Greg recommended CFC tech to come out and charge the unit;

Near Swan St, Geneva, OH 44041
Jeff M.

Jeff M.

KMHC319EBS KITCHENAID MICROWAVE The noise that the microwave is making is a normal fan noise the fans and the kitchen is very large and empty which would amplify the noise the microwave will make unit tested good; Job Cmpltd,

Near [5601 - 5619] State Route 534, Rome, OH 44085
Jeff M.

Jeff M.

MVWC415EW MAYTAG WASHER The unit had a hand full of cat toys stuck under the unit i removed the toys unit op tested good ; Job Cmpltd

Near Ford Ln, Burton, OH 44021
Jeff M.

Jeff M.

MBF2258XEB1 MAYTAG REFRIGERATOR Drain was frozen installed new drain kit unit tested good; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd

Near Hallnorth Dr, Mentor, OH 44060
Jeff M.

Jeff M.

WDT720PADM WHIRLPOOL DISHWASHER Customer was not using rinse aid and not selecting the proper rinse cycle's; Job Cmpltd,

Near Morton Dr, Ashtabula, OH 44004
Dan H.

Dan H.

MAYTAG DRYER MEDC300BW0 Customer complaint that unit is not drying clothes, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, started timed dry cycle, unit is heating, good airflow outside, unit is operating as designed ; Job Cmpltd,

Near Woodland Ave, Cleveland, OH 44104
Chad  P.

Chad P.

JDB3600AWP3 JENNAIRE DISHWASHER Installed sump assy. Op test ok. ; Job Cmpltd,

Near Homestead Creek Dr, Broadview Heights, OH 44147
Dan H.

Dan H.

WHIRLPOOL WASHER RTW4516FW0 Customer complaint that unit is not draining, found unit paused at rinse cycle, unpaused cycle, unit completed rinse cycle and advanced to spin cycle, unit is draining, unit is over loaded, ran diagnostics found f0e5(off balance)error code, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, ; Job Cmpltd,

Near E 118th St, Cleveland, OH 44120
Chad  P.

Chad P.

WFW75HEFW0 WHIRLPOOL WASHER Found hot water turned off. Turned on and ran normal wash and service test mode. Op test ok. Advised cust that a couple of he shutoffs are leaking and she should have a plumber service them. ; Job Cmpltd,

Near Ordner Dr, Strongsville, OH 44136
Arthur V.

Arthur V.

GE WASHER GTW460ASJ2WW nit in a constant drain upon arrival. Let unit complete drain and called techline. Talked to bill. Went thru diagnostics unit getting a number 8 error pressure difference ---was told by techline to take a 1/16 drill bit and ream out opening in tub where pressure hose connects. -- did that, put into drain and spin cycle ---unit completed cycle. Op test good --no noise in spin----was told by techline small amount of flashing left in pressure hose opening causes this issue ; Job Cmpltd,

Near Summer Ave, Ashtabula, OH 44004
Chad  P.

Chad P.

MEDC215EW1 MAYTAG DRYER Corrected front nylon slide. Op test ok. ; Job Cmpltd,

Near Drake Rd, Strongsville, OH 44136
Arthur V.

Arthur V.

WHIRLPOOL RANGE WFE540H0ES0 Replaced new cooktop. Op test good ; Job Cmpltd,

Near Jefferson Ave, Ashtabula, OH 44004
Chad  P.

Chad P.

AFI2539ERW00 AMANA REFRIGERATOR Installed parts listed. Op test ok. ; Job Cmpltd,

Near W Ravine View Ct, North Royalton, OH 44133
Eric M.

Eric M.

KENMORE WASHER 110.24812200 Comp will not spin. Set to spin, just makes grinding sound. Found coupler broken, and gearcase has leaked oil out of it, basket spins freely as does agitator going to need gearcase, coupler, basket drive, and clutch assys replaced.. In order to complete this repair, the utility tub will have to be removed by the cust as there is no room to remove and replace the parts. Repair declined, job compltd

Near S Ridge Rd, Madison, OH 44057
Robert A.

Robert A.

GE B/IN REFRIGERATOR ZIRS360NXARH Installed invereter kit, plugged in unit, comp and fans running, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near S Woodland Rd, Chagrin Falls, OH 44022
Robert A.

Robert A.

KITCHENAID DISHWASHER KDTM404EBL1 Checked unit, leveled, rt front leg sinking into floor, watched unit run, no leak found, ran diagnostic cycle, no codes, watched cycle, no leak found, op test ok; , Job compltd

Near Laurelbrook Dr, Chagrin Falls, OH 44022
Chad  P.

Chad P.

KDFE104DSS2 KITCHENAID DISHWASHER Installed lid kit and adjusters. Op test ok. ; Job Cmpltd,

Near St Andrews Dr, Parma, OH 44134
Brian B.

Brian B.

IX6HHEXDSM01 IKEA REFRIGERATOR CC that food is freezing in ff section. Checked temps. Ranged from 33 to 36 deg. Set on 41. Entered diag, damper working properly. Went to step 212, ff temp offset. Raised 3 deg. Advised customer to monitor. Optest ok.; Job Cmpltd

Near W 116th St, Cleveland, OH 44102
Chad  P.

Chad P.

IX6HHEXDSM01 IKEA REFRIGERATOR CC that food is freezing in ff section. Checked temps. Ranged from 33 to 36 deg. Set on 41. Entered diag, damper working properly. Went to step 212, ff temp offset. Raised 3 deg. Advised customer to monitor. Optest ok.; Job Cmpltd

Near W 116th St, Cleveland, OH 44102
Brian B.

Brian B.

MVWC555DW1 MAYTAG WASHER CC that no hot water entering machine. Ran diag.. f8E1, no fill, long fill. Ran manual diag. No hot water going in. Removed hose and found screw head blocking hose where hose is screwed to faucet. Removed obstruction. Ran calibration and test cycle. Optest ok.; Job Cmpltd,

Near Sandy Ln, Fairview Park, OH 44126
Brian B.

Brian B.

GTD42GASJ0WW GE DRYER Replaced the belt. Ran a test cycle optest ok. ; Job Cmpltd,

Near Burlington Dr, North Ridgeville, OH 44039
Brian B.

Brian B.

WDT720PADM2 WHIRLPOOL DISHWASHER Found machine full of water. Checked drain hose. Found kink where hose connects to disposal. Rerouted drain hose. Ran diag test cycle. Optest ok.; Job Cmpltd,

Near Pyrite Ct, Berea, OH 44017
Brian B.

Brian B.

ABL2233FES WHIRLPOOL REFRIGERATOR CC that the ice maker is making hollow ice cubes. Found the water filter needs to be replaced. Optest ok. ; Job Cmpltd,

Near Van Aken Blvd, Shaker Heights, OH 44120
Brian B.

Brian B.

KFIS29BBBL03 KITCHENAID REFRIGERATOR Replaced the part listed. Side lights started working.. freezer light still not working. Found open freezer light.replaced from surplus stock.. tested lights.. optest ok..; Job Cmpltd

Near Cedarbrook Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

MAYTAG DRYER PYE2300AYW Customer complaint that unit is not heating, found heating element open, unit needs new heating element, customer does not want repair; ordrng 1 LA-1044 (HEATER72.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Middle Ridge Rd, Perry, OH 44081
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR GSC25C6EYY02 Customer complaint of knocking sound, noise is coming from ice maker after ejecting ice, unit needs new ice maker, installed new ice maker, op test good ; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,

Near Allen Dr, Westlake, OH 44145
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRF989SDAB00 Unit leaking at where water tank connects to filter assy. Needs water tank ; ordrng 1 W10821719 (reservoir), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 MON !,

Near Barrington Ridge Rd, Painesville, OH 44077
Arthur V.

Arthur V.

KITCHENAID ICEMAKER KUIC18NNXS1 ound compressor not starting Tried test strip no good. Found start to run windings open part covered under 5 yr limited part only warranty. CFC TECH ONLY---extra time --cwow---cell number 440-487-9360----reschedule st customer request ----; ordrng 1 WPW10605286 (compressor), , schdld next appmnt for 4/27 THU !,

Near Ilsley Square, Mentor, OH 44060
Eric M.

Eric M.

GE REFRIGERATOR TFX22ZMA Comp leaking fm fz and evap cover seal is not on the evap cover. Found the evap drain frozen, causing water to leak onto the fz bottom and freeze, then it melts and leaks. The evap cover gasket is bent over and not able to get it back on the cover, looked up part, part has been discontinued and is no longer available. Steamed out evap drain, have water flow.; , Job Cmpltd,

Near Findley Dr, Mentor, OH 44060
Eric M.

Eric M.

AMANA WASHER ALW780QAW Comp that the agitator broke off, flew up, and popped the lid open. Found the drive bell appears to have broken off, and is stuck inside of the agitator. Needs drive bell and agitator replaced.; ordrng 1 39508P (drv bell/seal kit 1938) and 1 40000501W (agitator 6232), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $107.74 Check # 1440, schdld next appmnt for 4/24 MON !,

Near Findley Dr, Mentor, OH 44060
Eric M.

Eric M.

GE REFRIGERATOR TFX27PFXFWW Comp lwr ff door hinge broke. Ff door gasket torn. Found the ff door hinge pin broke, and the lower cam and cam risers worn, upper hinge pin bent. Going to need upper & lower hinges replaced, along with cams and cam risers, also the screw in door gasket needs replaced. Quoted $188 labor (very extensive job - needs 2 count job). Spoke to Julie, she needs to get authorization for the repair, repair declined at this time, estimate only, they will call if they want repair completed.; , Job Cmpltd,

Near Mayfield Rd, Chesterland, OH 44026
Brian B.

Brian B.

CAE2743BQ0 WHIRLPOOL WASHER CC that machine will not start cycle. When plugged in drain pump starts humming. Replaced pump from t/s. When plugged in, new pump starts running and does not stop.tried to place control into diag. Would not enter diag. Checked voltages on control oer tech sheet. 120v and 5 and 13 dc are present but control will not respond. Let run for over 10 min. Did not reset. Will also need new control.

Near W 95th St, Cleveland, OH 44102
Paul H.

Paul H.

MVWC200BW0 MAYTAG WASHER Seal has failed, causing water to leak and displace oil in gearcase, needs gearcase/seal, unit also has shifter faulter, shifter is t/s but if used before return visit may not have on hand, ordering shifter as well; ordrng 1 W10771758 (gearcase) and 1 WPW10006355 (actuator)

Near Sunset Rd, Avon Lake, OH 44012
Paul H.

Paul H.

WTW5520SQ0 MAYTAG WASHER Timer not advancing, motor on timer is out and timer needs replaced; ordrng 1 WPW10042330

Near Hawthorne Ave, Sheffield Lake, OH 44054
Paul H.

Paul H.

WRF560SMYW04 WHIRLPOOL REFRIGERATOR Unit is not defrosting, blocking air flow to RC, placed in forced defrost, heater activated, proving heater circuit good, needs main board; ordrng 1 W10836822 (cntrl-elec)

Near Ivanhoe Ave, Sheffield Lake, OH 44054
Paul H.

Paul H.

WTW7000DW0 WHIRLPOOL WASHER Ran diag, f7e5 shifter, f0e5 off balance, f0e3 over load, f2e1 stuck key, cleared, ran spin test, ratcheting sound, definitely needs a shifter; ordrng 1 W10754448 (clutch)

Near Pebble Ct, North Ridgeville, OH 44039
Paul H.

Paul H.

FFTR1821QB1 FRIGIDAIRE REFRIGERATOR Ice maker had over flowed, flooded kitchen, ordering ice maker and valve, should come as a kit, spoke with GS, part# not on breakdown, GS to research

Near Quarry Rd, Amherst, OH 44001
Paul H.

Paul H.

NED4655EW1 AMANA DRYER Verified no heat, said timer wasn't advancing either, checked source, 120 to L1, about 30V to L2, L1-L2 comes in at about 45V, advised to have an electrician repair; Job Cmpltd,

Near Church St, LaGrange, OH 44050
Paul H.

Paul H.

WFE540H0AS1 WHIRLPOOL RANGE Replaced bake element, tested by preheating to 350F, heated to temp, temp good.

Near Lindford Dr, Bay Village, OH 44140
Paul H.

Paul H.

GI6SDRXXY07 WHIRLPOOL REFRIGERATOR Manually cycled IM, harvested, issue appears to be harvest thermostat, replaced IM from t/s, cycled and filled, op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,

Near Powell Dr, Bay Village, OH 44140
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRT311FZDT00 , Installed new thermostat, op test good, advised customer to allow 24 hours for refrigerator to reach proper temperatures; Job Cmpltd,

Near Lake Rd, Rocky River, OH 44116
Robert A.

Robert A.

WHIRLPOOL DRYER WGD9400SW2 Found idler pully siezing, replaced, ran unit, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,

Near Greentree Ln, Aurora, OH 44202
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR GSC25C6EYY02 Customer complaint of knocking sound, noise is coming from ice maker after ejecting ice, unit needs new ice maker, installed new ice maker, op test good ; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,

Near Allen Dr, Westlake, OH 44145
Dan H.

Dan H.

MAYTAG WASHER MVWB835DW0 Customer complaint that unit is going off balance during bedding cycle, ran diagnostics, no error codes found, found unit leaning slightly back, leveled unit, ran drain and spin cycle with wet bed sheets, unit spun sheets to almost dry, unit did not go off balance or walk off platform, Unit is operating as designed ; Job Cmptd

Near Glenwood Ave, Maple Heights, OH 44137
Dan H.

Dan H.

WHIRLPOOL RANGE WFC150M0EB0 Installed new broil element and control, op test good ; Job

Near Theodore St, Maple Heights, OH 44137
Dan H.

Dan H.

WHIRLPOOL WASHER WTW8500DC0 Installed transmission, stator, rotor, and clutch, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd,

Near Emery Rd, Warrensville Heights, OH 44128
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRX735SDBM04 ried to clean rust colored markings on right side fresh food door. No good. Needs door assy Advised cust special order up to 6 weeks for delivery (please send to correct address) ; ordrng 1 13107319SQ (dor-fip ss) and 1 WPW10393265 (nameplate), schdld next appmnt for 4/25 TUE !,

Near Alexa Dr, Painesville, OH 44077
Eric M.

Eric M.

WHIRLPOOL REFRIGERATOR KFIS25XVWH3 Replaced and programmed hv board, optest good.; Job Cmpltd,

Near Barkston Dr, Highland Heights, OH 44143
Gail V.

Gail V.

WHIRLPOOL WASHER WTW7000DW0 Comp leaving white lint on dark clothing, cust showed me pics on her phone, she says they come out of the washer like that. Asked her what she uses to clean the washer, she said she uses bleach, and does it every 30 days, but has not used affresh or any other cleaning product. There is a ring about 2/3rds of the way up the basket that appears to be fabric softener buildup that can be removed with a little elbow grease. Checked hot water temp in sink, is at 130 degrees. Init svc test iaw tech sheet, no faults, ran auto test, passed, calibrated. Called wptl, spoke to bill (sr#: 7718836191), said the ring around the basket is fm non-diluted fabric softener and excess fabric softener, not using a manufacturer approved washer cleaner like affresh, and excess detergent. Cust needs to use no more than 1.5 tbsp of HE detergent, same with the fabric softener, and to dilute the fabric softener with hot water prior to putting it into the dispenser.; Job Cmpltd,

Near Winding Creek Ln, Lyndhurst, OH 44124
Eric M.

Eric M.

WHIRLPOOL DRYER WED5000DW2 Cust showed pop. Comp of occasional squealing sound that eventually goes away. Found a button stuck in the felt bearing, removed, op test good.; Job Cmpltd,

Near Green Ridge Dr, Wickliffe, OH 44092
Robert A.

Robert A.

FRIGIDAIRE FRONT LOAD WASH FAFW3801LW4 Installed controls, ran unit, op test ok; Job Cmpltd,

Near Streetsboro Rd, Streetsboro, OH 44241
Robert A.

Robert A.

WHIRLPOOL WASHER WTW4880AW1 Installed gearcase, cam kit and shifter, ran recal cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Vista Ln, Aurora, OH 44202
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR HR41018134 Found fill tube frozen, ohmed heater, good, jumped out per svc pntr, cycled i/m, good, op test ng, checked water in door, none, found filter frozen, checked damper ng needs damper asm; ordrng 1 W10814173 (DAMPER), schdld next appmnt for 4/21 FRI !,

Near Hidden Brook Dr, Ravenna, OH 44266
Jeff M.

Jeff M.

MVWB835DW1 MAYTAG WASHER Ran a rinse and spin with 6 large towels, a little harmonic vibration was present, but unit is on second floor, proceeded well within parameters, discussed loading, op test ok.; Job Cmpltd

Near Greenview Trail, North Ridgeville, OH 44039
Paul H.

Paul H.

MGT8720DS02 MAYTAG RANGE Replaced manifold, all valves staying off, require inward pressure to turn on, op test ok.; Job Cmpltd,

Near Riverview Ln, Lorain, OH 44055
Paul H.

Paul H.

WRF736SDAF10 WHIRLPOOL REFRIGERATOR Waterline cracked at elbow, was able to cut back, tested by pulling water at door, no more leaks.;

Near Hyannis Port Dr, Avon Lake, OH 44012
Paul H.

Paul H.

WTW8500DW1 WHIRLPOOL WASHER Ran a rinse and spin with 6 large towels, went through fine, no noise, discussed loading, op test ok.; Job Cmpltd

Near Brooks Ct, Lorain, OH 44053
Paul H.

Paul H.

WTW5000DW1 WHIRLPOOL WASHER Replaced main control, ran calibration and test cycle, went through test fine, op test ok.; Job Cmpltd,

Near OH-58, Wellington, OH 44090
Jeff M.

Jeff M.

GFE29HGDHBB GE REFRIGERATOR Unit had a little bit of ice build up where the Freon lines enter and exit the evaporator clear the ice unit tested good

Near Walnut Trce, Chardon, OH 44024
Jeff M.

Jeff M.

MGR8800FZ0 MAYTAG RANGE Explain to the customer I guess that she was smelling was the first few seconds prior to the unit lighting unit tested good; Job Cmpltd,

Near Stonehaven Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Near Lansdale Rd, University Heights, OH 44118
Jeff M.

Jeff M.

JGB295SER1SS GE RANGE Customer heads in full at the bottom of your oven causing the unit to heat very unevenly she remove the tinfoil the temperatures leveled out; Job Cmpltd,

Near Meadowbrook Blvd, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

NED4655EW1 AMANA DRYER The unit has flood damage see pictures unit is no longer under warranty.; Job Cmpltd

Near E 154th St, Cleveland, OH 44128
Alice M.

Alice M.

KUDC10FXSS5 KITCHENAID DISHWASHER Installed new part unit op tested good ; Job Cmpltd

Near Cedarbrook Dr, Painesville, OH 44077
Paul H.

Paul H.

MSF25D4MDM02 MAYTAG REFRIGERATOR Unit will work fine when in "filter bypass", as soon as filter is in, no go, has done this with multiple filters, ordering filter head assembly; ordrng 1 W10862461 (housing),

Near Butternut Ridge Rd, Elyria, OH 44035
Paul H.

Paul H.

FGHC2331PFAA FRIGIDAIRE REFRIGERATOR Customer stated three issues, first was sound issue, explained to me that the were out of town this weekend and when they returned the sound was gone, all functions running at present and unable to produce sound, second issue, if unit is set to 34F on RC, crispers freezer, showed customer damper for crispers and how they function, final issue, water LED on UI is out, ordering UI; ordrng 1 242058232 (user interface)

Near Oak Tree Dr N, Lorain, OH 44053
Jeff M.

Jeff M.

WTW4800XQ4 WHIRLPOOL WASHER Installed new part unit op tested good. As I was taking the actuator out I found a cure oil on the actuator covering the sensor terminals inside. I started checking the different components located learned the washer unit needs a new belt motor transmission.; ordrng 1 W10721967 (cam) and 1 W10771759 (TRAN) and 1 WPW10006384 (BELT) and 1 WPW10677715 (MOTOR),

Near Owego St, Painesville, OH 44077
Jeff M.

Jeff M.

JDS9860AAP JENNAIRE RANGE Installed the new switches I have power to the burners heads now it will spark it is very weak I try to disassemble the right burner had I could not remove it to clean I disassembled the left one found a dit of rust. ; ordrng 2 74004053 (sub 7432p073-60)s and 2 WP3403M075 (BURNER HEADS)s,

Near Edgerton Rd, University Heights, OH 44118
Jeff M.

Jeff M.

GS6NBEXRS00 WHIRLPOOL REFRIGERATOR Shoot flap is damaged see a picture also metal driveshaft the sitting too low needs a new sleeve and washer; ordrng 1 WP2212365 (S) and 1 WP2305258 (CHUT FLAP) and 1 WP2305382 (WASHER)

Near E 91st St, Cleveland, OH 44108
Eric M.

Eric M.

MAYTAG WASHER Comp leaking fm bottom. Hooked up to atu, init svc test iaw tech sheet:F0e3 (overload), cleared, ran manual fill test to check for leaks, none found. Ran thru auto test, still no leaking observed. Unable to duplicate issue.; Job Cmpltd,

Near Euclid Ave, Willoughby, OH 44094
Dan H.

Dan H.

KITCHENAID DISHWASHER KUDS35FXSS3 Customer complaint that unit stopped mid cycle, no buttons on user interface responsive, found outlet unit is plugged into switched off, switched outlet on, user interface buttons lit, drained unit , ran test cycle, unit completed test cycle, op test good ; , Job Cmpltd,

Near Rydal Wood Ln, Moreland Hills, OH 44022
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR KSCS25FKSS02 , Customer complaint that unit is not making ice and door gaskets are hot, Ice bin full when tech arrived, cycled ice maker , ice maker ejected ice and filled, found condenser clogged with dust and fur, cleared condenser, op test good ; Job Cmpltd,

Near Cambridge Ct, Beachwood, OH 44122
Chad  P.

Chad P.

LGR8620PG0 WHIRLPOOL DRYER Found thermal open. Replaced. Venting checks good. Ran on timed dry. Heat cycled correctly. Op test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,

Near Hunting Dr, Brecksville, OH 44141
Chad  P.

Chad P.

WFG505M0BS0 WHIRLPOOL RANGE Door kit found not needed. Installed seal. Op test ok. ; Job Cmpltd,

Near Hoertz Rd, Parma, OH 44134
Chad  P.

Chad P.

KDTE204EPA2 KITCHENAID DISHWASHER Installed disp and advised on functions features and operations. Op test ok. ; Job Cmpltd,

Near W 228th St, Fairview Park, OH 44126
Chad  P.

Chad P.

WFW90HEFW0 WHIRLPOOL WASHER Installed stator and control. Op test ok. ; Job Cmpltd,

Near [9300 - 9498] White Tail Run, Amherst, OH 44001
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDF760SADM0 Found power to wash motor wash motor not running. Needs motor sump assy ; ordrng 1 WPW10671942 (pump&motor), schdld next appmnt for 4/24 MON 12-5,

Near US-322, Williamsfield, OH 44093
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW5640XW3 ound pump just humming. Nothing in pump. Replaced with truck stock--op test good ----; used 1 WPW10276397 (PUMP ASM, DRAIN) from stock, Job Cmpltd,

Near OH-7, Andover, OH 44003
Chad  P.

Chad P.

KDFE104DWH2 KITCHENAID DISHWASHER Installed control panel. Op test ok. ; Job Cmpltd,

Near County Moor Blvd, Strongsville, OH 44149
Eric M.

Eric M.

MAYTAG WASHER MVWC415EW2 Comp of grinding sound. Spun basket, no abnormal sounds heard. Hooked up to atu, init fault code display, clear, ran manual spin test, main pulley rubbing against the pulley/motor shield which is bowed inwards, needs shield replaced.; ordrng 1 WPW10550173 (SHIELD), schdld next appmnt for 4/21 FRI 8-9,

Near Euclid Ave, Willoughby, OH 44094
Eric M.

Eric M.

WHIRLPOOL REFRIGERATOR WRF560SEYM05 Comp that the rh ff door is thumping and the washer broke off of lower hinge. Found the bottom door trim broken. Needs rh ff door, thimble, bracket, and washer replaced. Advised cust to call us when the door is rcvd so we can schedule rtn date to install.; ordrng 1 LW10413519 (FF DOOR (RH)) and 2 WP487576 (WASHER )s and 1 WPW10397055 (BRACKET) and 1 WPW10470155 (CAM - DOOR (RH)) and 1 WPW10481433 (BADGE), schdld next appmnt for 5/9 TUE!

Near Allendale Dr, Mentor, OH 44060
Alice M.

Alice M.

MHW3505FW0 MAYTAG WASHER Installed control. Op test ok. ; Job Cmpltd,

Near Cross Creek Oval, Strongsville, OH 44136
Alice M.

Alice M.

FGHD2465NF1A FRIGIDAIRE DISHWASHER Started teo cycles and observed. Times did not change. Advised on operations and how sensor works. Advised if time goes up to cancel cycle and restarted it. When unit refills with clean water times should not go up as sensor will be happy. ; Job Cmpltd,

Near Barton Cir, Parma, OH 44129
Chad  P.

Chad P.

WED9600TW0 WHIRLPOOL DRYER Found rear roller bushing seized to its support. Needs rear rollers and rear right support replaced. Cust requests morning for install appt please. ; ordrng 2 WPW10314173 (ROLLER)s and 1 WPW10359271 (SUPPORT),

Near Derby Ct, Strongsville, OH 44149
Brian B.

Brian B.

WDT720PADM2 WHIRLPOOL DISHWASHER Replaced parts listed. Ran a test cycle, optest ok.; Job Cmpltd,

Near Franklin Blvd, Cleveland, OH 44102
Eric M.

Eric M.

MAYTAG WASHER MVWX655DW0 Upon arrival, found several parts of unit taken apart by the cust, washplate, pulley shield, & rear access pnl removed (see pics). Comp not spinning water out of clothes, does not think it has enough power. Re-installed wash plate and shield. Put into svc test iaw tech sheet: F0e2 (oversuds condition detected); F7e1 (basket speed sensor fault), cleared, ran calibration, not agigtating, stopped calibration, checked capacitor, no deflection, needs cap replaced.; ordrng 1 WPW10625046 (CAPACITOR - RUN), schdld next appmnt for 4/21 FRI !,

Near N Ridge Rd, Perry, OH 44081
Brian B.

Brian B.

WFW75HEFW0 WHIRLPOOL WASHER Cust showed pop, pic sent. CC that the washer is leaking after each cycle. Found water leaking from the front bellow seal and where the door meet. Found large amount of dog hair on bottom of door. Advised cust to clean the door after every load. Ran diag test, no codes, ran CO test cycle, no leaks and optest ok. ; Job Cmpltd,

Near Devonshire Ct, Bay Village, OH 44140
Brian B.

Brian B.

GTW180SCJ0WW GE WASHER Replaced the agitator. Ran a cycle test, optest ok. ; Job Cmpltd,

Near Lucinda Ct, Lorain, OH 44053
Brian B.

Brian B.

KSC23C8EYY02 KITCHENAID REFRIGERATOR Placed valve in home postion. Replaced parts listed. Pulled vac to 30" held. Charged system to 5.3oz. Optest ok. ; Job Cmpltd

Near Douglas Rd, Shaker Heights, OH 44122
Brian B.

Brian B.

FGHF2366PFAA FRIGIDAIRE REFRIGERATOR Found i/m fan iced up and twist tray thermister broken. Found the fan is damaged by the ice buildup. Will need new i/m, fan and seal kit. Cust needs early apot if poss.; ordrng 1 243297606 (ice maker) and 1 5303918737 (GASKET) and 1 5304493604 (fan & gasket kit),

Near Regency Ct, Elyria, OH 44035
Robert A.

Robert A.

GENERAL ELEC WASHER GFWR2700H0WW Ran unit, adjusted level, Ran again, op test okNote unit is in plastic tub, tub has give; Job Cmpltd,

Near Admore Dr, Kent, OH 44240
Robert A.

Robert A.

WHIRLPOOL RANGE WFE320M0ES0 No rust found on glass top, glass just needs cleaned, op test okOfr. 1023003668; Job Cmpltd,

Near Miles Rd, Bedford, OH 44146
Robert A.

Robert A.

MAYTAG WASHER MVWB835DW0 Installed control, ran test 52, op test ok; Job Cmpltd,

Near Easy St, Bedford Heights, OH 44146
Dan H.

Dan H.

AMANA RANGE AER5630BAW0 Installed new left rear element, op test good ; Job Cmpltd,

Near Shady Oak Blvd, Garfield Heights, OH 44125
Dan H.

Dan H.

KENMORE DRYER Installed new control and lint screen, op test good ; Job Cmpltd,

Near Egbert Rd, Walton Hills, OH 44146
Dan H.

Dan H.

JENN-AIR REFRIGERATOR JS48CSDBDA Installed new power supply board, op test good ; Job Cmpltd,

Near Hidden Canyon Dr, Brecksville, OH 44141
Dan H.

Dan H.

AMANA DRYER NGD4655EW2 Customer complaint of squeaking noise, noise is coming from dryer vent rubbing on back of dryer, adjusted dryer vent, no noise heard now, op test good ; Job Cmpltd,

Near Norris Ave, Parma, OH 44134
Dan H.

Dan H.

AMANA REFRIGERATOR ART104TFDW01 Customer complaint that unit is making a clicking noise, clicking noise is coming from start device, found compressor not running, changed start device, compressor started, no clicking noise heard now, op test good ; Job Cmpltd,

Near Denison Blvd, Parma Heights, OH 44130
Dan H.

Dan H.

AMANA DISHWASHER ADB1300AFW1 Customer complaint that unit is not draining, drain pump is working, found knock out plug still on garbage disposal, removed, unit drains, op test good ; Job Cmpltd,

Near W 130th St, Brook Park, OH 44142
Dan H.

Dan H.

FRIGIDAIRE REFRIGERATOR GLRS64ZEW7 Customer complaint that dispenser paddle is loose and occasionally does not dispense ice, found a tab on ice actuator broken , unit needs new ice actuator; ordrng 1 241681901 (ICE ACTUATOR), schdld next appmnt for 4/24 MON !,

Near W 32nd St, Cleveland, OH 44109
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRS586FLDM00 Customer complaint that unit is not making ice, ice bin full when tech arrived, ice level sensors are working, unable to duplicate the problem, unit is operating as designed, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd,

Near Fulton Rd, Cleveland, OH 44109
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRS586FIDH00 Re leveled fridge and checked ice maker dispenser Unit op test good. Cust to monitor and if paSt problem coMes back he will call for service and not unplugg unit ; Job Cmpltd,

Near Mechanicsville Rd, Geneva, OH 44041
Arthur V.

Arthur V.

MAYTAG WASHER MHW5500FW0 Replaced water valve and dispenser body-----; Job Cmpltd,

Near Apple Dr, Andover, OH 44003
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDP340PAFB0 Replaced drain hose and drain pump. Op test good ; Job Cmpltd,

Near Woodworth Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

FRIGIDAIRE REFRIGERATOR FFHS2311LWD Found gate for cuushed ice broken needs housing assy,ice maker super loud, making clunking sounds and right side door seal ripped along the edge. Please order housing,door seal and door gasket ; ordrng 1 241786003 (gasket) and 1 241798224 (ice maker) and 1 241885501 (HOUSING), schdld next appmnt for 4/21 FRI !,

Near Reed Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

KITCHENAID CONVECTION OVEN KEMC308KSS0 Replaced blower ,hinges and low voltage trans former Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING), 1 WP9760588 (TRANSFORMER), and 1 WPW10440740 (LAMP) from stock, , Job Cmpltd,

Near Edgewater Dr, Ashtabula, OH 44004
Eric M.

Eric M.

JENN-AIR RANGE SVE47600W Wants erc installed. Quoted $98 labor. Had cust secure pwr to range. Replaced the ERC, had cust turn pwr on, display lit up. Tested all functions. Set to bake at 350, optest good.;, Job Cmpltd,

Near Ledge Rd, Madison, OH 44057
Eric M.

Eric M.

KENMORE REFRIGERATOR 363.78592896 Comp ice maker not making ice for past 4/5 months. Found the bale arm was hooked underneath the ice maker stripper, so the bale arm could not move, once bale arm was freed, ice maker cycled and filled, optest good.; Job Cmpltd, saved tck

Near Ledge Rd, Madison, OH 44057
Eric M.

Eric M.

KITCHENAID DISHWASHER KUDC10IXWH7 , Replaced user interface, ran thru svc test iaw tech sheet, passed, optest good.; Job Cmpltd,

Near Painesville, OH 44077
Eric M.

Eric M.

GE B/IN REFRIGERATOR ZIRS360NXARH Comp temp display showing 50+ degrees. Upon arrival, fans running, compressor is not. Verified 120 vac going to inverter. Hooked up inverter test board to compressor, compressor started right up. Have faulty inverter. Quoted $118 labor to replace inverter.; ordrng 1 WR49X10283 (INVERTER KIT 17684), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/21 FRI !,

Near S Woodland Rd, Chagrin Falls, OH 44022
Eric M.

Eric M.

MAYTAG WASHER MVWC565FW0 Comp when washing dark items in cold water, does not spin water out of clothes and she has to run a drain/spin cycle, and hears a loud "clunking" sound, but when washing in hot water, everything is fine. Washer plugged into a gfci receptacle, advised cust that iaw the manufacturer's installation manual, the washer must be plugged into a properly polarized, non-gfci receptacle. Init fault code display: F0e2 (oversuds condition detected), cleared. Cust is using HE detergent, however, she may be using too much. Calibrated washer, no abnormal sounds during the calibration. Ran auto test, failed, did not spin or drain, just stopped the test, and all lights went out and lid unlocked. Init fault code display, no faults. Calibrated again, ran auto test, this time it passed. Cust is using too much detergent, advised her to use no more than 1 tbsp of HE detergent.; Job Cmpltd,

Near Stanwell Dr, Highland Heights, OH 44143
Eric M.

Eric M.

GE REFRIGERATOR PFSS6PKXCSS Comp freezing items in the ff compartment, and water under the pantry drawer. Removed the cover to ff evap, found block of ice at top rh corner of ff evap, even frost pattern on rest of evap. Put into forced defrost, amp draw of heater is .4 - .5 amps, resistance of heater is 66 ohms, but heater is hot but not red. Spoke to gs, who said to contact jr, who said to contact tg, ho contacted gs, who said to contact ge. Called getl spoke to Jerry, he said amp draw should be 1.5 ohms, and that the normal heater resistance is 55 ohms, needs heater and bi-metal replaced. Quoted $118 labor.; ordrng 1 WR02X12592 (BI-METAL 8222) and 1 WR02X12603 (HEATER - DEFROST 14720), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/20 THU ! [**],

Near Valley View Dr, Wickliffe, OH 44092
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF560SMYW05 Found frz door not sealing, reset door closer, op test ok; Job Cmpltd,

Near Richmond Rd, Lyndhurst, OH 44124
Robert A.

Robert A.

MAYTAG RANGE MEW7530DS01 Found several keys on ui not working, reset connections, ng no change, needs ui; ordrng 1 W10812314 (UI PANNEL), schdld next appmnt for 4/21 FRI !,

Near Harleston Dr, Lyndhurst, OH 44124
Robert A.

Robert A.

WHIRLPOOL RANGE WFE710H0AS1 Found left front inner element receiving 220 vac, element open, rt front outer element open, please make sure is under warr; ordrng 1 W10823727 (LF ELEMENT141.15) and 1 W10823729 (RT F ELEMENT 118.94), schdld next appmnt for 4/24 MON !, saved tck

Near Forbes Rd, Bedford Heights, OH 44146
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KRFC704FPS00 nstalled ui, op test ng, when door is open, no noise, when light switch is closed, ui makes high pitch noise, needs emi bdTalked w/gs; ordrng 1 W10887812 (CONTROL BD), schdld next appmnt for 4/20 THU !,

Near Richmond Rd, Solon, OH 44139
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KFIS27CXMS5 Installed i/m asm, cycled, op test ok; Job Cmpltd,

Near Aspen Glen Dr, Solon, OH 44139
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KSSS48QDW05 Ff 37, frz 6, inspected evap, frost and ice only on cap tube, tapped lowside in 15"vac, added r134a, evap frosting, needs evap, heatexchanger, drier and compWill need 2techs. 3-4 hoursCust to let us know, ; ordrng 1 4388575 (evaporator238.57) and 1 W10309995 (compressor396.99) and 1 WP2004545 (PAN HEARER121.32) and 1 WPW10143759 (DRIER 17.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Glenlivet Ct, Solon, OH 44139
Tim G.

Tim G.

WHIRLPOOL DISHWASHER WDF520PADM7 Customer's complaint is that the detergent is still in the bottom of the tub after the unit has completed the wash cycle. Tested unit and found the unit to fill but the motor to not run. Found 120vac at the motor connection. Checked unit for errors and found a 4-3 (wash motor) motor not running and a 7-1 no heat. Ran a complete service test, op test NG unit needs motor. ; ordrng 1 W11025157 (SUMP ASM), schdld next appmnt for 4/21 FRI !, saved tckt [SdLink

Near Streeter Rd, Mantua, OH 44255
Tim G.

Tim G.

MAYTAG DRYER ELE MEDB400VQ0 Customer's complaint is that the unit has a very loud squealing sound when running. Ran unit and found the pulley bearing to have failed causing the sound. Replaced the pulley and found the front felt seal loose as well. Added high temp glue and reinstalled seal, op test good. ; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,

Near Waterloo Rd, Atwater, OH 44201
Tim G.

Tim G.

WHIRLPOOL RANGE WFC150M0EB0 Complaint that the unit has no power when plugged in. Unit is a electric range and lowes store doesnt have a 240vac outlet to test the full function of the unit. Applied power to the terminal block between L1 and N and found the clock to turn on. Checked the switches, burners, and elements to finf all good. Likely customer had a electrical issue in the home. Unit ready for resale. ; Job Cmpltd,

Near Nicholas Way, Kent, OH 44240
Tim G.

Tim G.

WHIRLPOOL WASHER WTW5000DW1 Customer's complaint is that the unit will not spin out at the end of the cycle. Checked unit for errors and found a out of balance load error F0E5. Tested a spin cycle and found the unit's wash plate spinning at a high rate of speed and the basket not moving. Found the gearcase to have failed and needing replaced. Ordering gearcase. ; ordrng 1 W10771760 (gearcase), schdld next appmnt for 4/20 THU !,

Near Hickory Grove Ct, Streetsboro, OH 44241
Tim G.

Tim G.

Whirlpool dishwasher WDF520PADM7, Customer's complaint is that the detergent is still in the bottom of the tub after the unit has completed the wash cycle. Tested unit and found the unit to fill but the motor to not run. Found 120vac at the motor connection. Checked unit for errors and found a 4-3 (wash motor) motor not running and a 7-1 no heat. Ran a complete service test, op test NG unit needs motor.

Near Streeter Rd, Mantua, OH 44255
Tim G.

Tim G.

Maytag electric dryer MEDB400VQ0, Customer's complaint is that the unit has a very loud squeeling sound when running. Ran unit and found the pulley bearing to have failed causing the sound. Replaced the pulley and found the front felt seal loose as well. Added high temp glue and reinstalled seal, op test good.

Near Waterloo Rd, Atwater, OH 44201
Atwater, OH - Maytag electric dryer MEDB400VQ0, Customer's complaint is that the unit has a very loud squeeling sound when running. Ran unit and found the pulley bearing to have failed causing the sound. Replaced the pulley and found the front felt seal loose as well. Added high temp glue and reinstalled seal, op test good.
Chad  P.

Chad P.

KUDK03CTSS1 KITCHENAID DISHWASHER ound control shorted at heater relay. Will need harness and control replaced to correct issue. Cust will fix it his self if he decides to repair it. ; Job Cmpltd,

Near Riverview Rd, Brecksville, OH 44141
Chad  P.

Chad P.

GB2FHDXWQ07 WHIRLPOOL REFRIGERATOR Found duck bill failed. Removed and installed drain tube kit. Cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Near Hampstead Ave, Parma, OH 44129
Chad  P.

Chad P.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Found back wall had lots of frost on it. Unit is able to defrost. Appears units fz door was left open. Forced a defrost. Advised to give unit 24 hrs for normal cooling to resume. ; Job Cmpltd,

Near Dover Ln, Parma, OH 44130
Chad  P.

Chad P.

GLD4900P00WW GE DISHWASHER Installed disp. Op test ok. ; Job Cmpltd,

Near Akins Rd, North Royalton, OH 44133
Chad  P.

Chad P.

GSL25XGWASS GE REFRIGERATOR Unable to duplicate noise issues at this time. Turned frig temp back to recomended setting. Op test ok. ; Job Cmpltd,

Near Worthington Way, North Royalton, OH 44133
Jeff M.

Jeff M.

WRF989SDAM02 WHIRLPOOL REFRIGERATOR Customer states that there was a lot of frost inside the freezer when I got there there was no frost inside the freezer frost is starting to disappear he told me he came back from vacation and found the frost in the freezer explain to them the door must've been left open unit tested good temperatures are within range; Job Cmpltd

Near Beech Creek Trail, Strongsville, OH 44149
Jeff M.

Jeff M.

WTW7300DW0 WHIRLPOOL WASHER The unit had a F0E5 off-balance code i explain to the customer how to properly load the machine I did find a water line in the back loose unit op tested good ; Job Cmpltd

Near Old Rockside Rd, Seven Hills, OH 44131
Brian B.

Brian B.

WRF560SMYB04 WHIRLPOOL REFRIGERATOR Installed doors. Right hand door does not have handle holes drilled in the right place. Holes are about 6" too far apart. Sent pic. Put original door back on. Cust will call whirl cons assist to see if they will give her a money settlement. Do not order another door unless cust calls back; Job Cmpltd

Near Wooster Rd, Rocky River, OH 44116
Brian B.

Brian B.

JFC2290VPY5 JENNAIRE REFRIGERATOR Found disp lever sticking, causing water to continue coming out. Removed and cleaned and applied silicone grease to slide piece. Tested water. Optest ok.; Job Cmpltd,

Near Saddle Creek, Avon, OH 44011
Brian B.

Brian B.

WEE745HOFS0 WHIRLPOOL RANGE CC that top of oven door on the side got very hot when broiling. Ran diag and Auto test. No faults found. Checked door and hinges. Door closing properly. No damage on door or hinges. Tested oven at 350. Temp accurate. Tested broiler. Working as designed. Advised cust that door will get very hot when broiling for long time.; Job Cmpltd,

Near Georgia Dr, Westlake, OH 44145
Tim G.

Tim G.

Whirlpool electric range WFC150M0EB0 ( Lowes store stock return), Complaint that the unit has no power when plugged in. Unit is a electric range and lowes store doesnt have a 240vac outlet to test the full function of the unit. Applied power to the terminal block between L1 and N and found the clock to turn on. Checked the switches, burners, and elements to finf all good. Likely customer had a electrical issue in the home. Unit ready for resale.

Near Nicholas Way, Kent, OH 44240
Kent, OH - Whirlpool electric range WFC150M0EB0 ( Lowes store stock return), Complaint that the unit has no power when plugged in. Unit is a electric range and lowes store doesnt have a 240vac outlet to test the full function of the unit. Applied power to the terminal block between L1 and N and found the clock to turn on. Checked the switches, burners, and elements to finf all good. Likely customer had a electrical issue in the home. Unit ready for resale.
Paul H.

Paul H.

WFW9151YW00 WHIRLPOOL WASHER , Ran drain and spin, spinning fine, checked diagnostics, f9e1 long drain, checked drain pump, removed a lot of debris from pump housing, tested again, op test ok.; Job Cmpltd

Near Royalton Rd, Columbia Station, OH 44028
Paul H.

Paul H.

JGS8860BDP WHIRLPOOL RANGE Replaced user interface, tested, preheated and set clock, op test ok.; Job Cmpltd

Near Hilliard Blvd, Westlake, OH 44145
Paul H.

Paul H.

FFBC46F5LS FRIGIDAIRE BEVERAGE CENTER Replaced main control, op test ok.;

Near Reserve Way, Avon, OH 44011
Paul H.

Paul H.

KUDP01FLSS3 KITCHENAID DISHWASHER Non responsive, checked thermal cutout, closed, checked power to board, none, checked power to junction box on unit, none, advised an electrician would have to repair

Near Allison Ave, Lorain, OH 44052
Paul H.

Paul H.

WRT541SZDW00 WHIRLPOOL REFRIGERATOR Unit is not defrosting, found bi-metal open, replaced from t/s, manually defrosted, op test ok.; used 1 W10258275 (BIMETAL) from stock, Job Cmpltd,

Near W 21st St, Lorain, OH 44052
Paul H.

Paul H.

MDB8959SFZ4 MAYTAG DISHWASHER Replaced tracks, adjusted strike, ran test cycle, no leaks, door remained sealed whole time, op test ok.; Job Cmpltd,

Near Cornerstone Ave, Wellington, OH 44090
Paul H.

Paul H.

JGS1450DP1 JENNAIRE RANGE No display, checked all connections good, still no display, needs new display; ordrng 1 WPW10603095 (cntrl-elec)

Near Greenbrooke Dr, Olmsted Falls, OH 44138
Paul H.

Paul H.

WTW7300DW0 WHIRLPOOL WASHER Unit fits pointer W10828881, raised unit up, tested with test 51, smooth, all functions tested passed, started a wash and observed agitate, whistling/squeaking sound, when rotor changes directions, is not the suspension, issue appears to be an issue with the rotor, ordering; ordrng 1 W10752189 (screw) and 1 W10754161 (rotor)

Near Berkshire Ave, Avon, OH 44011
Paul H.

Paul H.

WRF989SDAW03 WHIRLPOOL REFRIGERATOR LEDs out on RH top and front, checked voltage at connector, none, checked at board, none out, ordering board; ordrng 1 WPW10453401 (cntrl-elec),

Near Butternut Ridge Rd, Oberlin, OH 44074
Paul H.

Paul H.

WRF992FIFM00 WHIRLPOOL REFRIGERATOR Issue has RC fan noise, fan is damaged from excess frost, needs replaced, fan motor and thermistor come with evap cover, ordering; ordrng 1 W10889841 (EVAP COVER)

Near Grafton St, Oberlin, OH 44074
Jeff M.

Jeff M.

ATW4675YQ1 ADMIRAL WASHER The unit had a speed sensor fault code saved into the computer I tested the rps sensor and it tested good unit needs a new control; ordrng 1 W10484681 (cntrl-elec),

Near Plainfield Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

MVWB835DW1 WHIRLPOOL WASHER Main control has a pressure sensor fault unable to detect the pressure inside the washing machine also drain pump is not working in manual test mode it is sending power to the pump I found nothing lodged inside the drain pump needs a new drain pump also; ordrng 1 W10876600 (PUMP) and 1 W11024149 (CONTOL),

Near Orchard Grove Dr, Middleburg Heights, OH 44130
Chad  P.

Chad P.

KUDC10FXSS6 KITCHENAID DISHWASHER Found relay on control shorted and damages interface and harness. Needs control, interface (console) and harness replaced. Also, found upper rack falling out. Needs wheels replaced. ; ordrng 1 W10871222 (HARNESS) and 1 W11035586 (CONTROL) and 4 WPW10350401 (WHEEL)s and 1 WPW10481130 (CONSOLE)

Near Wilton Ln, North Royalton, OH 44133
Chad  P.

Chad P.

WCG97US6DS00 WHIRLPOOL COOK TOP Found valve did not come with switch. Found main harness comes with all switches. Need to order harness; ordrng 1 W10539913 (harns-wire W/ SWITCHES)

Near Ledgestone Drive, Strongsville, OH 44149
Brian B.

Brian B.

WTW5640XW0 WHIRLPOOL WASHER CC that machine will not spin out. Ran diag. F7E1 code, basket speed fault. Found gearcase leaking oil and making grinding noises. Agitator bolt seized up and threads torn. Spines damaged on wash plate. Checked lower components. Cam has oil in it and worn down. And debries in shifter. Will need new gearcase, wash plate, agitator bolt, cam kit, and shifter.; ordrng 1 W10324649 (gearcase) and 1 W10721967 (cam) and 1 W10772621 (screw) and 1 WPW10006355 (SHIFTER) and 1 WPW10215115 (WASHPLATE

Near Saddler Rd, Bay Village, OH 44140
Tim G.

Tim G.

Whirlpool top load washer WTW5000DW1, Customer's complaint is that the unit will not spin out at the end of the cycle. Checked unit for errors and found a out of balance load error F0E5. Tested a spin cycle and found the unit's wash plate spinning at a high rate of speed and the basket not moving. Found the gearcase to have failed and needing replaced. Ordering gearcase.

Near Hickory Grove Ct, Streetsboro, OH 44241
Tim G.

Tim G.

KITCHENAID DISHWASHER KDTM354DSS4 Customer's complaint is that the units left side top rack adjuster broken. Found adjuster broken (see pic) and needing replaced. Ordering adjuster. ; ordrng 1 WPW10546503 (adjuster), schdld next appmnt for 4/20 THU !,

Near Silkwood Ln, Solon, OH 44139
Tim G.

Tim G.

WHIRLPOOL RANGE WCG97US6DS00 Customer's complaint is that the center burner will light intermittently. Checked unit and found the said complaint and service pointer W10762656C for the proper correction and tested unit several times to find good ignition. Customer not able to provide POP or closing papers for new build spoke to LS who ran ser number and found the manufacture date of 11/2016 and tech was advised to set pop for 12/01/16.; Job Cmpltd,

Near Brighton Dr, Aurora, OH 44202
Tim G.

Tim G.

WHIRLPOOL WASHER WFW75HEFW0 Customers complaint is that the units time for the cycle is stuck on 1hr/27mins for all cycles except for normal wash. Customer stated that the normal cycle was doing the same thing and she unplugged the unit and the time came back to normal. Checked unit and found the cycle time set for 1hr 27mins. Checked the units error history and found a F5E2 door lock error. Checked the door lock function and found at normal op. Ran a test cycle in diagnostics which completed without error. Checked the cycle times and found dely start to not deactivate. Unit needs UI due to being stuck in delay wash. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi ­rigid metal hose to prevent fire hazard. Customer also advised that the shutoffs for the water supply need attention due to the oxidation that could result in leaks. ; ordrng 1 W10911021 (CONTROL

Near Shawnee Trail, Aurora, OH 44202
Tim G.

Tim G.

WHIRLPOOL WASHER WTW7600XW0 Installed new bearing kit and suspension rods. Found that the seal glue exploded in the package leaking all over the spacer tube and the drive shaft threads for the rotor were defective. Tech used truck stock bearing kit to complete job. Tested unit in a high spin, op test good. ; used 1 W10435302 (BEARING) from stock, Job Cmpltd,

Near Cardinal Dr, Hiram, OH 44234
Tim G.

Tim G.

Kitchenaid dishwasher KDTM354DSS4, Customer's complaint is that the units left side top rack adjuster broken. Found adjuster broken (see pic) and needing replaced. Ordering adjuster.

Near Silkwood Ln, Solon, OH 44139
Solon, OH - Kitchenaid dishwasher KDTM354DSS4, Customer's complaint is that the units left side top rack adjuster broken. Found adjuster broken (see pic) and needing replaced. Ordering adjuster.
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KFIS27CXMS5 Installed i/m asm, cycled, op test ok; Job Cmpltd,

Near Aspen Glen Dr, Solon, OH 44139
Gail V.

Gail V.

KITCHENAID REFRIGERATOR KSSS48QDW05 Ff 37, frz 6, inspected evap, frost and ice only on cap tube, tapped lowside in 15"vac, added r134a, evap frosting, needs evap, heatexchanger, drier and compWill need 2techs. 3-4 hoursCust to let us know, ; ordrng 1 4388575 (evaporator238.57) and 1 W10309995 (compressor396.99) and 1 WP2004545 (PAN HEARER121.32) and 1 WPW10143759 (DRIER 17.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,job compltd

Near Glenlivet Ct, Solon, OH 44139
Tim G.

Tim G.

Whirlpool gas cooktop WCG97US6DS00, Customer's complaint is that the center burner will light intermittenly. Checked unit and found the said complaint and service pointer W10762656C for the proper correction and tested uit several times to find good ignition. Customer not able to provide POP or closing papers for new build spoke to LS who ran ser number and found the manufacture date of 11/2016 and tech was advised to set pop for 12/01/16.

Near Brighton Dr, Aurora, OH 44202
Tim G.

Tim G.

Whirlpool Front load washer WFW75HEFW0, Customers complaint is that the units time for the cycle is stuck on 1hr/27mins for all cycles except for normal wash. Customer stated that the normal cycle was doing the same thing and she unplugged the unit and the time came back to normal. Checked unit and found the cycle time set for 1hr 27mins. Checked the units error history and found a F5E2 door lock error. Checked the door lock function and found at normal op. Ran a test cycle in diagnostics which completed without error. Checked the cycle times and found dely start to not deactivate. Unit needs UI due to being stuck in delay wash. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Customer also advised that the shutoffs for the water supply need attention due to the oxidation that could result in leaks.

Near Eldridge Rd, Aurora, OH 44202
Arthur V.

Arthur V.

MAYTAG DISHWASHER MDBH969AWS1 Found unit needs door seal kit. Est = 89.95 sc---98.00 labor---80.01 parts. Total est = 286.05. Cust to decide later if repair is wanted. Part number needed is W10542314 cust is tax exempt but does not have form on site. Cust to fax form -----; ordrng 1 W10542314 (door seal), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 4/21 FRI !,

Near N Broadway, Geneva, OH 44041
Arthur V.

Arthur V.

FRIGIDAIRE REFRIGERATOR FFHS2611PFCA , Found uce maker over filling and very noisey when cycling. Needs ice maker ; ordrng 1 241798224 (ice maker), schdld next appmnt for 4/21 FRI

Near Rome Terrace, Roaming Shores, OH 44084
Eric M.

Eric M.

MAYTAG WASHER MVWX655DW1 Comp water level is too low. Advised cust on the water level that is used on HE washers. Init fault code display, clear, no faults. Auto test passed. Calibrated. Started normal wash to check fill level, water covering wash plate, so unit getting the proper amount of water. Unable to find anything wrong with the washer, it is operating just as it was designed to operate by the manufacturer.; Job

Near Dorchester Dr, Cleveland, OH 44119
Eric M.

Eric M.

WHIRLPOOL DISHWASHER WDF560SAFM0 Comp will not start. No response fm keypad. No pwr to control board. No pwr at terminal block. Cust needs licensed electrician to restore pwr to unit.; Job Cmpltd, saved tckt [SdLink\289807a.png],

Near E 246th St, Euclid, OH 44123
Eric M.

Eric M.

KITCHENAID DISHWASHER KDFE104DBL4 Comp dishes not drying and long cycle times. Rinse aid dispenser empty, cust filled it when told about the importance of using rinse aid to help aid in drying dishes. Init svc test iaw tech sheet: clear. Verified heater plugged in. Put amp clamp on heater wire and ran auto test, heater drawing 3 amps, good. Heater and heater ckt on cntl operating normally. Unable to find anything wrong with the unit, it appears to be operating just; Job Cmpltd,

Near Johnnycake Ridge Rd, Willoughby, OH 44094
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KSC24C8EYY02 Installed auger parts, op test ok; Job Cmpltd,

Near Falls Rd, Chagrin Falls, OH 44022
Robert A.

Robert A.

KITCHENAID DISHWASHER KUDE48FXSS5 Removed glass from pump, tested unit, op test ok; , Job compltd

Near Falls Rd, Chagrin Falls, OH 44022
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KRFF302ESS01 Found left door switch not consistently making contact for light to come on, found piece of insulating foam in switch, removed, tested several times, op test ok; Job Cmpltd,

Near Pheasant Run Dr, Chagrin Falls, OH 44022
Tim G.

Tim G.

Whirlpool top load washer WTW7600XW0, Installed new bearing kit and suspension rods. Found that the seal glue exploded in the package leaking all over the spacer tube and the drive shaft threads for the rotor were defective. Tech used truck stock bearing kit to complete job. Tested unit in a high spin, op test good.

Near Cardinal Dr, Hiram, OH 44234
Hiram, OH - Whirlpool top load washer WTW7600XW0, Installed new bearing kit and suspension rods. Found that the seal glue exploded in the package leaking all over the spacer tube and the drive shaft threads for the rotor were defective. Tech used truck stock bearing kit to complete job. Tested unit in a high spin, op test good.
Arthur V.

Arthur V.

WHIRLPOOL WASHER WFW8300SW03 Cust states unit leaking out of dispenser door after 2 or 3 loads of wash. Cycled unit no leaks took off top inspected dispenser body and hoses. All checks good. ; , Job Cmpltd,

Near Lake Rd E, Geneva, OH 44041
Arthur V.

Arthur V.

WHIRLPOOL WASHER WFW8300SW03 Cust states unit leaking out of dispenser door after 2 or 3 loads of wash. Cycled unit no leaks took off top inspected dispenser body and hoses. All checks good. ;, Job Cmpltd,

Near Lake Rd E, Geneva, OH 44041
Robert A.

Robert A.

GE MICROWAVE PVM9195F1SS Found door switch broken, needs door switch asm; ordrng 1 WB06X10128 (lever switch lower) and 1 WB14X10051 (latch body HOLDER) and 2 WB24X829 (switch,door sense)s and 1 WB24X830 (sw-monitor), schdld next appmnt for 4/20 THU !,

Near Marra Dr, Bedford Heights, OH 44146
Dan H.

Dan H.

GE REFRIGERATOR GSS25QGTACC Installed new freezer section door and water reservoir, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd,

Near Browning Ave, Cleveland, OH 44120
Dan H.

Dan H.

MAYTAG WASHER MVWC565FW0 Customer complaint that unit is shaking excessively, found unit unlevel, leveled unit, manual test cycle on high speed spin, shaking is normal now, op test good ; Job Cmpltd,

Near Parkland Ave, Brook Park, OH 44142
Dan H.

Dan H.

GE REFRIGERATOR PSI23MGPABB Installed new water reservoir, op test no good, have water flow to freezer section door, unable to unclog water line in door, water line in door cannot be replaced, unit needs new door; ordrng 1 WR78X11522 (freezer section DOOR), schdld next appmnt for 4/28 FRI !,

Near Tonawanda Dr, Rocky River, OH 44116
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRS325FNAH01 Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 43 degrees, no frozen food found, unit is operating as designed, advised customer on product placement in fresh food section; Job Cmpltd,

Near W 222nd St, Fairview Park, OH 44126
Dan H.

Dan H.

KITCHENAID RANGE KSEG700EBS1 Customer complaint the cooling fan ran for an hour and a half,ran diagnostics, no error codes found, started bake for 350 degrees, cancelled after unit reached temperature, fan continued to run, fan ran 20 minutes after bake was cancelled, hot air still being blown out of control area, unit is operating as designed ; Job Cmpltd,

Near Westhaven Ln, Rocky River, OH 44116
Arthur V.

Arthur V.

WHIRLPOOL OTR MICROWAVE WMH31017FS0 Replaced control bd. Used original lamp holder which was still good. New lamp holder too long for this lamp. Unit op test good. Light working and unit heating. Took wrong parts ( grates ) per GS. ; Job Cmpltd,

Near Bunker Cove, Mentor, OH 44060
Arthur V.

Arthur V.

GE REFRIGERATOR GFE29HSDASS Replaced all parts listed.Need gearpieces,they are broken in left side .,ordrng 1 GFE29HSDASS (GEAR ) and 1 WR02X13630 (gear lwr drw lh), schdld next appmnt for 4/21 FRI !,

Near Case Ave, Andover, OH 44003
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHEr No gasket in either parts box please order gasket reschedule per customer request GS; ordrng 1 WP8269259 (gasket), schdld next appmnt for 4/20 THU !,

Near W Jefferson St, Jefferson, OH 44047
Eric M.

Eric M.

AMANA DRYER NED4655EW0 Replaced drum, optest good. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent.; Job Cmpltd,

Near Wilson Dr, Mentor, OH 44060
Eric M.

Eric M.

KITCHENAID DISHWASHER KDTE254ESS2 Comp leaking fm the lh corner. Checked door seal, good all the way around. Wash arms properly positioned. Lower seal good. Unit level and plumb. Iaw wpsp W10914584A: "Under various circumstances, it is possible that the reset force for the rack-rail is too great, thus applying an outward force on the dishwasher door." Correction: replace the rail assys.; ordrng 1 W11048934 (TRACK (LH)) and 1 W11048936 (TRACK (RH)), schdld next appmnt for 4/28 FRI ! [**],

Near Middlesex Rd, Mentor, OH 44060
Eric M.

Eric M.

FRIGIDAIRE DISHWASHER FGID2466QF4A Comp upper spray arm broke off, and upper rack off track. Installed spray arm, put rh track back on support rollers, optest good.; Job Cmpltd,

Near Som Center Rd, Solon, OH 44139
Eric M.

Eric M.

AMANA WASHER NTW4605EW0 Comp not completing cycle, and has not worked since installed. Cust recently had a new ckt bkr panel installed. Checked polarity of receptacle, have open ground. Cust checked other receptacles in house, all showing same thing, no ground. Cust needs a licensed electrician to repair the receptacles and get them grounded. Init fault code display: F8e1 (long/no fill); F5e1 (lid switch fault), cleared. Ran manual valve and lid lock tests, passed. Calibrated, ran auto test, all passed. Needs receptacle grounded.; Job Cmpltd,

Near Hillcrest Ln, Chesterland, OH 44026
Eric M.

Eric M.

WHIRLPOOL DRYER WED5000DW2 Comp will not start. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Found the pwr cord intalled backwards, corrected. No 240 vac at terminal block, but have 120 vac, dryer starts and runs, but no heat, cust needs a licensed electrician to restore 240 vac to dryer in order for it to heat.; Job Cmpltd,

Near Ranchland Dr, Mayfield Heights, OH 44124
Eric M.

Eric M.

WHIRLPOOL RANGE WFC310S0EB0 ncorrect part, part delivered was for a white range, not black, cust did not care that it was white, installed erc, optest good.; Job Cmpltd,

Near S Green Rd, University Heights, OH 44122
Eric M.

Eric M.

KITCHENAID COOK TOP KECC607BBL01' Comp of F1E0 (replace user interface), cust resets pwr at ckt breaker, works for short period of time, then displays fault code again. Attempt to enter svc test no good, attempted several times. Some keys on ui non-responsive. Needs the user interface and appliance manager replaced, as in previous experience, when replacing just the user interface, new faults come up, which then requires the appliance manager to be replaced. Not available until 2/21, needs appt after 1 pm.; ordrng 1 WPW10387653 (APPLIANCE MANAGER) and 1 WPW10545370 (USER INTERFACE), schdld next appmnt for 4/21 FRI 1-4 [**],

Near Hazelmere Rd, Beachwood, OH 44122
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDT720PADM2 Installed sump asm, ran unit, op test ok; Job Cmpltd,

Near Forest Dr, Kent, OH 44240
Robert A.

Robert A.

WHIRLPOOL WASHER ITW4400SQ0 Checked over unit, found adj doggs broken, replaced, op test ok; used 1 80040 (DOGS433) from stock, , Job compltd

Near Roosevelt St, Kent, OH 44240
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW0 Cust installed control and ran unit Checked install, ran diagnostics, pressure sensor fault, checked pressure hose, good, ran recal, ran drain and spin, good, op test ok; Job Cmpltd, saved tckt [SdLink

Near Coit Rd, Ravenna, OH 44266
Robert A.

Robert A.

MAYTAG DISHWASHER MDB8979SFZ2 Complaint of steam/condensation top rt of C/b inspected unit, door seal good, unit level, ran unit, watched prewash and wash cycle, unable to duplicate, called wptl gauge, said to install a steam blanket Part # w10380479Sr 7718810902Cust stated that rails are sticking again; ordrng 1 W10915185 (RAIL) and 1 W10915186 (RAIL) and 1 w10380479 (shield), schdld next appmnt for 4/19 WED !,

Near Virginia Rd, Atwater, OH 44201
Robert A.

Robert A.

WHIRLPOOL WASHER WFW72HEDW0 Installed control and panel, ran diagnostic test cycle, good, op test ok; Job Cmpltd,

Near Arcadia Rd, Kent, OH 44240
Arthur V.

Arthur V.

WHIRLPOOL RANGE WFE540H0ES0 Order cooktop discolored spots that don,t come off. ; ordrng 1 W10472035 (cooktop), schdld next appmnt for 4/19 WED !,

Near Jefferson Ave, Ashtabula, OH 44004
Dan H.

Dan H.

KITCHENAID DISHWASHER DISHWASHER Customer complaint that door opens passed 90 degrees, found hinges bent, unit needs new hinges; ordrng 1 WP8534853 (HINGE RH 86.73) and 1 WP8534854 (HINGE LH86.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Coffinberry Blvd, Fairview Park, OH 44126
Chad  P.

Chad P.

KDFE104DSS2 KITCHENAID DISHWASHER Found adjusters broken. Also, cap for disp fell off. Needs both repaced. ; ordrng 1 W10888684 (LID KIT) and 2 WPW10546503 (ADJUSTER)

Near St Andrews Dr, Parma, OH 44134
Chad  P.

Chad P.

JDB3600AWP3 JENNAIRE DISHWASHER Found hose in sump assy leaking. Needs sump assy replaced. ; ordrng 1 WPW10234567 (PUMP ASSY),

Near Homestead Creek Dr, Broadview Heights, OH 44147
Chad  P.

Chad P.

KODE500ESS01 KITCHENAID WALL OVEN Entered disgnostics and fired all componets. Found after convect fan runs for a few minutes and becomes hot the fan becomes very loud. Needs upper convect fan replaced. ; ordrng 1 W10860984 (CONVECT FAN. )

Near Yarrow Tr, Strongsville, OH 44149
Chad  P.

Chad P.

GTWN7450D0WW GE WASHER Found leveling feet will not stay in place. Found service pointer for this issue and software update. Needs brackes, feet and software updated. Please schedule for last call of the day. ; ordrng 4 WH02X10391 (foot and base asm)s and 1 WH16X10170 (bar cross rear btm) and 1 WH16X10182 (front leg support rh) and 1 WH16X10183 (front leg support lh) and 1 WH98R10206 (SOFTWARE UPDATE)

Near Drake Rd, Strongsville, OH 44149
Alice M.

Alice M.

KBFS25EWMS10 KITCHENAID REFRIGERATOR Found duck bill failed. Installed drain tube kit and cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock,

Near Ackley Rd, Parma, OH 44129
Arthur V.

Arthur V.

KITCHENAID SXS REFRIGERATOR KFXS25RYMS4 Found drain tube kit needed. Removed ice using steam. After replacing drain tube unit leaking. Found crack in drain pan. Needs drain pan ; ordrng 1 WPW10655368 (pan-drip), used 1 W10619951 (TUBE-DRAIN) from stock, schdld next appmnt for 4/19 WED !,

Near Center Rd, Ashtabula, OH 44004
Chad  P.

Chad P.

MDB6000AWW WHIRLPOOL DISHWASHER Found no power to unit. Turned switch on counter on. Op test ok.

Near Golden Ln, Broadview Heights, OH 44147
Chad  P.

Chad P.

110.28002011 kenmore washer Found hot and cold reversed. Corrected. Op test ok. ; Job Cmpltd

Near Bristol Ln, Strongsville, OH 44149
Eric M.

Eric M.

KITCHENAID REFRIGERATOR EM there 4/14 FRI, 8:55 to 9:54, Comp leaking fm top rh side, found the tube cracked fm filter housing, needs reservoir replaced. There are several service pointers concerning several issues, moisture/ice back wall of ff compartment and on fascia. Going to need fascia heater kit, reservoir w/ zip ties, adapter, ui-cntl board installed. Not available until 4/24 and needs appt after 1 pm.; ordrng 1 W10619962 (HEATER - FASCIA) and 1 W10821719 (RESERVOIR) and 1 W10864518 (ADAPTER KIT) and 1 W10878993 (UI/CNTL BD KIT) and 5 WP8567668 (ZIP TIE)s, schdld next appmnt for 4/24 MON 1-4 [**], saved tckt [SdLink

Near Natona Rd, Euclid, OH 44117
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 No water hooked to unit, checked drain pan and drain tube, good, checked door seals, good, unable to find a leak, leveled unit, op test ok; Job Cmpltd,

Near Tallmadge Rd, Kent, OH 44240
Robert A.

Robert A.

WHIRLPOOL RANGE WFE710H0AS0 Installed and tested bake element, op test ok; Job Cmpltd,

Near Duxberry Dr, Ravenna, OH 44266
Chad  P.

Chad P.

KUDT03FTSS3 WHIRLPOOL DISHWASHER Installed control panel, control, harness and bimetal. Op test ok. Placed core on truck for return. ; Job Cmpltd,

Near Oliver Dr, Strongsville, OH 44149
Brian B.

Brian B.

WFW87HEDW WHIRLPOOL WASHER Cust showed pop. CC that the unit will turn on then turn off. Verified problem. Reset power. Ran diag.. no codes. Ran CO test cycle.. completed successfully.. ran normal cycle. Optest ok. May have been glitch in main board.; Job Cmpltd,

Near Hummingbird Cir, Westlake, OH 44145
Brian B.

Brian B.

WRT311FZDB00 WHIRLPOOL REFRIGERATOR Checked temps. 8deg frz.... 64 ff.... found evap not defrosting. Solid ice buildup on evap. Used stemer to clear ice. Found found harness connector not plugged in. Reseated connector. Defrost heater on at 400 watts. Optest ok.; Job Cmpltd,

Near Ledgewood Ln, Avon, OH 44011
Brian B.

Brian B.

WRF736SDAM11 WHIRLPOOL REFRIGERATOR CC of buzzing noise. And frost buildup in freezer. Door was most likely not shut tight. Checked slides and door gasket and door closure. Door closing properly. Used steamer to clear frost. Ran diag and tested all fan motors and compressor. Found condensor coils clogged up. Cleaned condensor coils. Machine operating properly.

Near Royal St George Dr, Avon, OH 44011
Jeff M.

Jeff M.

KSF26C4XYY03 KITCHENAID REFRIGERATOR Freezer and fridge door are rusting customer states that the doors are covered under a warranty I explained to her the authorization code does not cover parts please call the customer assistance number.; ordrng 1 LW10365619 (dor-fip ms) and 1 LW10410951

Near Pine Ridge Dr, Wickliffe, OH 44092
Eric M.

Eric M.

WHIRLPOOL DISHWASHER WDF750SAYB3 Comp not cleaning. Init svc test iaw tech sheet: 4-3 (wash motor-not running); 6-6 (cool water), cleared, ran thru auto test, fills, wash motor not running. Verified wash pump getting pwr, needs pump/motor assy replaced. Not available until 2/20.; ordrng 1 WPW10605057 (PUMP/MOTOR ASSY), schdld next appt 4/20 Thur!

Near Parkview Dr, Euclid, OH 44132
Robert A.

Robert A.

WHIRLPOOL WASHER WTW5800BW0 Ran diagnostics, lid lock fault, speed sensor fault, unable to hit target speed, tested lock, ng, tested sensor, ng, replaced both, ran recal, good, op test ok; used 1 W10404050 (LATCH53.23), and 1 WPW10006355 (ACTUATOR57.13) from stock, Cllct, Job Cmpltd,

Near Crystal Trail, Chagrin Falls, OH 44023
Dan H.

Dan H.

FRIGIDAIRE REFRIGERATOR GHSC239DW0 Wrong part ordered, need to order correct part; ordrng 1 241708102 (CNTRL), schdld next appmnt for 4/21 FRI 8-12,

Near W 49th St, Cleveland, OH 44102
Eric M.

Eric M.

WHIRLPOOL DISHWASHER WDF320PADW3 Replaced drain pump, optest good.; Job Cmpltd,

Near Lakeshore Blvd, Willowick, OH 44095
Dan H.

Dan H.

MAYTAG WASHER MVWB765FW0 Customer complaint that unit makes loud noise during spin cycle, ran manual test cycle for high speed, heard fill hoses vibrating against back of cabinet, adjusted hoses, no unusual noises heard now, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd,

Near Brick Mill Run, Westlake, OH 44145
Dan H.

Dan H.

KITCHENAID DISHWASHER KUDS30IXBL8 Customer complaint that unit is not starting, started normal wash cycle, unit filled, wash motor did not start, found plastic tabs from old style upper rack adjusters lodged in chopper blade, removed plastic tabs, started normal wash cycle, unit filled motor started, op test good ; Job Cmpltd,

Near Detroit Ave, Rocky River, OH 44116
Dan H.

Dan H.

KENMORE GAS DRYER 110.76002011 Customer complaint of loud squeal during use, confirmed, found idler pulley worn, unit needs new idler pulley, installed new idler pulley, op test good ; used 1 279640 (PULLEY-IDLER21.10) from stock, , Job Cmpltd,

Near Kenwood Ave, Rocky River, OH 44116
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRT311FZDT00 Customer complaint that unit is not cooling, fresh food section temperature at 42 degrees, freezer section temperature at 5 degrees, temperature set to coldest setting, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, compressor amp draw at 0.9 amps, unit needs new thermostat; ordrng 1 W10866230 (TSTAT), schdld next appmnt for 4/18 TUE !,

Near Lake Rd, Rocky River, OH 44116
Eric M.

Eric M.

KITCHENAID REFRIGERATOR KFIS29BBWH03 Replaced pad, optest good.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Jobcompltd

Near Maple St, Mentor, OH 44060
Robert A.

Robert A.

MAYTAG DRYER MGD5500FW0 Found paint pealing, needs drum asm; ordrng 1 W10381481 (drum), schdld next appmnt for 4/18 TUE ! [**],

Near Creek View Dr, Aurora, OH 44202
Eric M.

Eric M.

KITCHENAID DISHWASHER KUDS30IVSS3 Comp not cleaning. Checked water temp in sink: 108, not hot enough per manufacturers specifications, recommended cust increase temp on hot water heater. Init svc test iaw tech sheet, put cups on upper rack, filled, water not making it to upper rack, have a weak wash pump. Quoted $128 labor to replace pump. Repair declined, estimate only.; , Job Cmpltd,

Near Rose Blvd, Highland Heights, OH 44143
Dan H.

Dan H.

WHIRLPOOL RANGE WFE540H0AS1 Customer complaint that oven is not heating, found bake element broken, element is receiving 240vac, unit needs new element; ordrng 1 W10779716 (ELEMENT55.77), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/18 TUE !,

Near Lindford Dr, Bay Village, OH 44140
Dan H.

Dan H.

JENN-AIR WINE COOLER JUW24FLARS00 Customer complaint that display is blank and unit is not cooling, temperature at 62 degrees, compressor is running, evaporator fan is not running, display is blank, user interface is unresponsive, no lights working in unit, found no power to evaporator fan or display, or lights, unit needs new inverter; ordrng 1 W10646523 (invrtr-box), schdld next appmnt for 4/24 MON !,

Near Pebblebrook, Westlake, OH 44145
Dan H.

Dan H.

WHIRLPOOL WASHER MVWC416FW0 Customer complaint that unit fills but doesnt advance to wash cycle, ran diagnostics, found f8e1(long/no fill) error code, started normal wash cycle, found water barely entering unit, found supply valves barely opened, opened supply valves completely, unit filled and advanced to wash cycle, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd,

Near Wakefield Ave, Cleveland, OH 44102
Dan H.

Dan H.

WHIRLPOOL DISHWASHER WDF770SAFZ1 Customer complaint that unit is not cleaning dishes, placed glasses upright in racks, started normal wash cycle, incoming water temperature at 83 degrees, unit filled and began wash cycle, glassed filled, unit is operating as designed, found rinse aid empty, advised customer on proper soap usage, to run hot water at sink before starting unit and to fill rinse aid ; Job Cmpltd,

Near Searsdale Ave, Cleveland, OH 44109
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Found ice maker not cycling. Needs ice maker ordrng 1 W10882923 (ICE MAKER ASSY ), used 1 W10882923 (ICE MAKER ASSY) from stock, schdld next appmnt for 4/19 WED !,

Near Arlington Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

MAYTAG DISHWASHER MDB4949SDM3 Found pump weak --unit needs motor and sump assy. ; ordrng 1 WPW10591570 (pump&motor), schdld next appmnt for 4/19 WED !,

Near Rome Rock Creek Rd, Rock Creek, OH 44084
Dan H.

Dan H.

KITCHENAID RANGE KERS205TSS4 Customer complaint that left front and right front elements are not working, confirmed, found burner knobs broken for left front and right front element, switched knobs from right rear and left rear elements, left front and right front elements work, unit needs two new knobs(ss), customer to install; ordrng 2 WPW10160371 (KNOB15.22)

Near Fairmount Blvd, Beachwood, OH 44122
Dan H.

Dan H.

GE MICROWAVE OVEN PT970SR3SS Customer complaint that unit blew fuse , customer stated they want unit replaced as this is the third repair attempt, found thermal fuse open, jumped out thermal fuse, placed glass of water in unit and heated it for 1 minute, unit heated and did not blow jump breaker, repeated 10 more times, jump breaker never blew, unit needs new thermal fuse, dropped first fuse deep inside microwave/oven cabinet and unable to retrieve, installed new fuse, op test good ; used 2 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd,

Near Beachwood, OH 44122
Arthur V.

Arthur V.

KITCHENAID MICROWAVE KHMS2040WSS0 Customer complaint that unit caught fire, found evidence of fire inside microwave cavity, no evidence of fire inside cabinet where components are located, placed glass of water inside unit and heated for 1 minute, unit heated repeated for 2 minutes, unit heated, nothing started burning, repeated several times with same results, humidity sensor tests good, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd,

Near Berkshire Dr, Chardon, OH 44024
Arthur V.

Arthur V.

KITCHENAID REFRIGERATOR KSRG25FKBL03 Found fill tube frozen after thawing out fill tube cycled ice maker op test good. ; Job Cmpltd,

Near Hidden Harbor Dr, Fairport Harbor, OH 44077
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR W8TXNWFBQ00 Tightened fitting for water supply line. Cycled icemaker icemaker filled no leaks. Customer to monitor ; Job Cmpltd,

Near Mentor Ave, Mentor, OH 44060
Eric M.

Eric M.

KITCHENAID REFRIGERATOR KRFF300ESS01 Comp ice maker is flowing into the bucket. Found the fill tube too far into the funnel, causing water to come out of funnel, re-positioned fill tube, force cycled im, optest good.; Job Cmpltd,

Near Compton Rd, Cleveland Heights, OH 44118
Eric M.

Eric M.

WHIRLPOOL WASHER MVWC360AW0 Replaced mmcu, calibrated, ran auto test, passed, optest good.; Job Cmpltd,

Near E 89th St, Cleveland, OH 44106
Eric M.

Eric M.

WHIRLPOOL REFRIGERATOR ARB2117AW Steamed out evap, replaced timer, heater, and bi-metal, verified goes into defrost, optest good.; Job Cmpltd,

Near Bratenahl Rd, Bratenahl, OH 44108
Eric M.

Eric M.

WHIRLPOOL RANGE WFE710H0AS1 se auth # W9BKS00DPL1. Replaced erc and sensor, heated up to 350, optest good.; Job Cmpltd,

Near S Belvoir Blvd, South Euclid, OH 44121
Eric M.

Eric M.

WHIRLPOOL REFRIGERATOR WRS322FDAW04 Comp was making a rattling sound. But has not heard it since last night. Found the condenser coils vibrating, added some foam padding to the top and bottom of the condenser coils, sound gone, optest good.; Job Cmpltd,

Near Dorsh Rd, South Euclid, OH 44121
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRB322DMBW00 Found ice bin full, put i/m arm down, i/m cycled and filled, op test ok; Job Cmpltd,

Near Fairways Dr, Streetsboro, OH 44241
Robert A.

Robert A.

AMANA WASHER WTW4816FW1 Ran drain and spin, good, ran diagnostics, long or no fill, checked valves, slow cold water, cleaned valve screens, tested, good water flow, ran recal, op test ok; Job Cmpltd,

Near John St, Atwater, OH 44201
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KFIV29PCMS00 Recovered refrigerant, replaced ff evap comp and drier, pulled 28"vac w/pump, watched, no change, charged 5.5 oz r134a, unit cooling, ran test 4, good, op test ok; Job Cmpltd,

Near Field St, Streetsboro, OH 44241
Robert A.

Robert A.

MAYTAG WASHER MVWB835DW0 Found 120vac at c/b, no response from ui, needs c/b; ordrng 1 W10812420 (CONTROL), schdld next appmnt for 4/18 TUE !

Near Easy St, Bedford Heights, OH 44146
Jeff M.

Jeff M.

WFW95HEDW0 WHIRLPOOL WASHER Installed new part unit op tested good ;

Near Jackson Rd, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

MVWC425BW0 MAYTAG WASHER Pulley cover guard was rubbing against the pulley I added two plastic washers unit tested good; used 2 WASHERS from stock

Near Orchard Ave, Parma, OH 44129
Jeff M.

Jeff M.

WFC150M0EB0 WHIRLPOOL RANGE Heating element is broken see picture main control is not supplying the proper amount of power to the heating elements also needs a main control; ordrng 1 W10856603 (ELEMENT ) and 1 W11032186 (CONTROL),

Near Theodore St, Maple Heights, OH 44137
Jeff M.

Jeff M.

MDE2500AYW MAYTAG DRYER Heating element has ground its self to the cavity the machine as soon as you plug the unit on it turns on. Estimate only customer will buy a new given the price and the age of the machine; ordrng 1 WPY308612 (HEATER),

Near Rubyvale Rd, Cleveland, OH 44118
Jeff M.

Jeff M.

KEBS277DWH6 WHIRLPOOL WALL OVEN The unit has a f3 fault code runaway temperature I recommended to the customer given the age of the machine and the main control is discontinued to just buy a new machine

Near Parnell Rd, Shaker Heights, OH 44122
Brian B.

Brian B.

WED4900XW0 WHIRLPOOL DRYER Loud noise when machine is turned on. Removed back panel found a cap and a pencil in the blower housing. Machine was still making a noise. Found the support rollers worn. Replacing the support rollers from t/s. Also, cust has foiled vent. Advised cust to replace with a semi rigid or rigid vent. ; used 1 349241T (ROLLER KIT) from stock,

Near Oakwood Dr, Elyria, OH 44035
Brian B.

Brian B.

PGB918SEM1SS GE RANGE CC that the stove knobs are melted. Found the stove knobs are warped from the heat from the oven. Will need new knobs. Checked the temp in the oven, heating to the correct temp. Office to order parts. Cust can install, does not need a return visit. ; ordrng 1 WB03K10302 (knob for thermostat) and 5 WB03K10303 (burner knob - qty 1)

Near French Creek Rd, Avon, OH 44011
Brian B.

Brian B.

GTD42GASJ0WW GE DRYER CC that the drum is not turning. Removed the drum, found the belt was broken. Checked the idler pulley is ok. Will need new a belt. Office to order part. ; ordrng 1 WE12M29 (BELT),

Near Burlington Dr, North Ridgeville, OH 44039
Brian B.

Brian B.

WGD4800XQ4 WHIRLPOOL DRYER CC of squeling noises. Removed drum. Found worn idler pulley and drum rollers. Replaced rollers and pulley from t/s. Checked vent. Airflow good. Optest ok.; used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,

Near Charles Rd, North Olmsted, OH 44070
Brian B.

Brian B.

NTW4516FW1 AMANA WASHER CC that machine would not go through cycle. When plugged in , drain pump kept running. Held in start button to cancell cycle. Ran calibration and auto test. Ran drain and spin. Machine working properly.. Optest ok. ; Job Cmpltd

Near Lear Nagle Rd, North Ridgeville, OH 44039
Brian B.

Brian B.

WRF736SDAM11 WHIRLPOOL REFRIGERATOR CC of buzzing noise. And frost buildup in freezer. Door was most likely not shut tight. Checked slides and door gasket and door closure. Door closing properly. Used steamer to clear frost. Ran diag and tested all fan motors and compressor. Found condensor coils clogged up. Cleaned condensor coils. Machine operating properly.

Near Royal St George Dr, Avon, OH 44011
Chad  P.

Chad P.

AFI2539ERW00 AMANA REFRIGERATOR Found foam from cabinet get into ice maker fill cust causing it to over flow and ice up icemaker damaging it, the ice bucket and the fill tube. Needs all replaced. ; ordrng 1 67006317 (tube-water) and 1 W10882923 (ICEMAKER) and 1 WP4373559 (COUPLING) and 1 WPW10562191 (ICE BUCKET),

Near W Ravine View Ct, North Royalton, OH 44133
Chad  P.

Chad P.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Installed door. Op test ok. ; Job Cmpltd

Near Bunker Hill Rd, Middleburg Heights, OH 44130
Jeff M.

Jeff M.

WDF320PADB2 WHIRLPOOL DISHWASHER I was unable to remove the kick panel from the dishwasher the subfloor that sits underneath the tile is 4 inches underneath the tile flooring see picture also drain hose is going through the floor I think. it is not hooked to the garbage disposal see picture regardless customer needs an installer to properly install the dishwasher.; Job Cmpltd,

Near Faversham Rd, University Heights, OH 44118
Jeff M.

Jeff M.

GI0FSAXVY012 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Near Meadowbrook Blvd, University Heights, OH 44118
Jeff M.

Jeff M.

WRF736SDAM12 WHIRLPOOL REFRIGERATOR User display is very dim see picture needs new user display; ordrng 1 WPW10590576

Near Greenlawn Ave, Beachwood, OH 44122
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR GI5SVAXVL01 Unit not running. No response from display bd. Turned off and turned back on unit display would light but go right back off talked to Brian needs both boards ---had to call marcones for part number for display bd. W10882878 ; ordrng 1 W10882878 (cntrl-elec) and 1 WPW10310240 (cntrl-elec), schdld next appmnt for 4/18 TUE !,

Near Heidi Ct, Mentor, OH 44060
Robert A.

Robert A.

ELECTROLUX DISHWASHER EI24ID30QW0A Plugged in unit, pressed start, watched unit run, excess soap in unit, ran diagnostics, no codes, started unit again, good unable to duplicate beeping, op test ok; Job Cmpltd,

Near Hurd Rd, Aurora, OH 44202
Eric M.

Eric M.

FRIGIDAIRE DISHWASHER FGHD2465NF2A Comp rh slash guard came off again, and the lh shifted down. Applied food safe adhesive to the splash guards (ok'd by jr). Advised cust to not use unit for 24 hours to allow adhesive to cure, otherwise, the splash guards may come off again.; Job Cmpltd,

Near E 209th St, Euclid, OH 44123
Brian B.

Brian B.

WTW4800BQ0 WHIRLPOOL WASHER CC that the unit will not shut off when the cycle is done. Per service bull. W10683100, unit could be in test mode. Reset the main control. Ran cycle, calibration test, drain and spin, unit did not start again. optest ok. ; Job Cmpltd,

Near Sandy Knoll Dr, Eastlake, OH 44095
Brian B.

Brian B.

MVWB765FW0 MAYTAG WASHER CC that the unit is noisy. Ran diag no codes, ran a test cycle, calibration test and optest ok. , Job Cmpltd,

Near Larimar, Willowick, OH 44095
Brian B.

Brian B.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR CC. The the ff door keeps hitting the wall and the kick plate keeps falling off. Adjusted the rollers to have the unit lean foward. And the kick plate was not in the tabs. Optest ok. , Job Cmpltd

Near Antisdale Ave, Cleveland Heights, OH 44118
Eric M.

Eric M.

WHIRLPOOL RANGE WFG320M0BB0 Comp gets to 200 degrees and does not heat up anymore. Init svc test, no faults, found temp offset at -10 degrees, set to 0 degree offset. Checked amp draw of igniter, weak, drawing 1.4 amps. Replaced igniter. Heated up to 350, optest good.; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,

Near E 249th St, Euclid, OH 44123
Paul H.

Paul H.

MHW6000XR0 MAYTAG WASHER Replaced ACU and MCU, ran auto test cycle, tested fine, op test ok.; Job Cmpltd,

Near McIntosh Ln, Amherst, OH 44001
Robert A.

Robert A.

MAYTAG WASHER MVWX500BW0 Found pull loose and wobbling, installed cam kit, ran recal, good, ran spin cycle, good, op test ok; used 1 W10721967 (PULLEY 36.70) from stock, , Job Cmpltd,

Near N Burr Oak Dr, Solon, OH 44139
Paul H.

Paul H.

GI5SVAXVL00 WHIRLPOOL REFRIGERATOR Bail arm was sticking in up position, cycled, filled, appears to have been condensation in ice maker that had froze, wiggled bail arm vigorously to clear, advised customer to monitor; Job Cmpltd

Near Spruce Ct, Avon, OH 44011
Paul H.

Paul H.

GLHS268ZDS7 FRIGIDAIRE REFRIGERATOR Replaced ice maker, cycled and filled, op test ok.; Job Cmpltd,

Near Oakwood Ln, Westlake, OH 44145
Paul H.

Paul H.

WFG720H0AS1 WHIRLPOOL RANGE Replaced DSI board, preheated to 350F to test, op test ok, Job Cmpltd

Near Hilliard Blvd, Westlake, OH 44145
Paul H.

Paul H.

WDT780SAEM2 WHIRLPOOL DISHWASHER Drain line does not have a high point near dispossal, odor is definitely stale water/food debris, discussed drain line installation and leaving door open, does not want to leave open, feels unit has to be the problem, does not want this unit,

Near Powell Dr, Bay Village, OH 44140
Paul H.

Paul H.

MDB4949SDZ0 MAYTAG DISHWASHER Dispossal drain plug was not knocked out, corrected, drains fine now, unit is missing a cap, ordering, customer will install, no return visit required; ordrng 1 W10795980 (cap),

Near Hale Rd, Oberlin, OH 44074
Paul H.

Paul H.

WGD8500BW0 WHIRLPOOL DRYER Check vent light issue is air flow related, we discussed, believes it was corrected when she repositioned venting, flexible, recommended switching to semi rigid at least, for starting issue, seems to be a "dead spot" in the start winding, need to replace motor, ordrng 1 WPW10448896 (motor-drve

Near Riviera Ln, Westlake, OH 44145
Paul H.

Paul H.

KEBS109BSS00 KITCHENAID WALL OVEN Fuse received was open, took picture, reordering, ordrng 1 WPW10545255 (fuse-thrml),

Near Lake Rd, Bay Village, OH 44140
Paul H.

Paul H.

KDTE204EPA2 KITCHENAID DISHWASHER Started a cycle to observe a static fill, temp 75F, discussed with customer, ran test cycle, verified heater operation, working fine, unit has rinse aid in dispenser, seems to be not dispensing properly, ordering dispenser, ordrng 1 W11032769 (DISPENSER),

Near W 228th St, Fairview Park, OH 44126
Paul H.

Paul H.

WTW5000DW1 WHIRLPOOL WASHER Started a wash and observed, switched from sensing to wash in an appropriate time frame, customer stated that they were also experiencing a clunking sound in spin, continued to observe cycle, during rinse observed unit cut off and then come back on, monitored outlet, unit did it again without fluctuation at source, needs a control board, ordrng 1 W10915785 (CNTRL-ELEC)

Near OH-58, Wellington, OH 44090
Arthur V.

Arthur V.

KITCHENAID REFRIGERATOR KRFF302EWH01 Replaced right side door seal. Reformed using heat. Op test good ; Job Cmpltd,

Near Barberry Hill Dr, Mentor, OH 44060
Eric M.

Eric M.

WHIRLPOOL DRYER WED5550XW0 Replaced idler pulley and support rollers, vacuumed out interior of dryer, optest good.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd, O-emld tckt

Near Edgecliff Dr, Euclid, OH 44132
Robert A.

Robert A.

WHIRLPOOL RANGE RBS245PDT11 Installed door gasket, op test ok; , Job Cmpltd,

Near David Dr, Bedford Heights, OH 44146
Brian B.

Brian B.

GDT550HSD0SS GE DISHWASHER Removed door to access control board. Unplugged the J702 heater circuit connector from board. Ohmed out heater circuit. 17 ohms.. used test box to apply 120v to heater circuit. Heater gets hot. Placed into diag. Turned on heater circuit. No power out of control. Machine has other electrical issue. Line voltage is correct. Advised customer that machine will need other components. Cust does not want to put any more money into machine. Advised cust that we can refund all but sc and she can buy new machine. Cust would like to buy new machine at this point. Office to refund all but sc.

Near Carter Rd, Painesville, OH 44077
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRX735SDBM04 Did not go to home Cust did not recieve package Advised office. --- GV ; to send part to tech,s home

Near Alexa Dr, Painesville, OH 44077
Eric M.

Eric M.

MAYTAG WASHER MVWB700VQ0 Installed mmcu, upon plugging in, there a very bright spark at the receptacle, and the washer immediately started to fill thru the valves but nothing on display, init svc test iaw tech sheet, coming up with f51 and f41 faults. Receptacle properly polarized. Looked at old board, relays k9 & k10 are shorted, and whatever caused that, appears to possible have done it to the new board. Checked all continuity of the harnesses, no shorts or opens found. Spoke to gs, had me measure the resistance of the pumps, norm. Ordering new mmcu, and the harnesses. Put cust on cancellation list for 4/17 please.; ordrng 1 W10128687 (harns-wire) and 1 W10183157 (HARNESS LOWER) and 1 WP3407203 (CORD - POWER) and 1 WPW10187488 (MMCU), schdld next appmnt for 4/18 TUE !,

Near Brainard Hills Dr, Pepper Pike, OH 44124
Robert A.

Robert A.

WHIRLPOOL WASHER WFW9150WW01 Ran diagnostics, good, ran test cycle, good, op test ok; , Job Cmpltd,

Near Rider Rd, Burton, OH 44021
Dan H.

Dan H.

WHIRLPOOL DISHWASHER DU1015XTXQ2 Customer complaint that unit will run for 7 minutes then cancel cycle and shut off, started normal wash cycle, after a few minutes unit cancelled cycle, ran diagnostics found 6-1(low/no water) error code, per technical service pointer W10402734 unit needs new main control, customer does not want repair at this time; ordrng 1 W10906414 (CNTRL178.28), used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Winterpark Dr, Parma, OH 44134
Dan H.

Dan H.

KITCHENAID DISHWASHER KUDL03IVWH3 Customer complaint that unit is not draining, making a loud noise during wash cycle, and leaking, found door gasket torn in several places(see pics), found glass, popcorn kernals, nuts, and other various debris in chopper blade housing, removed, started normal wash cycle, unit filled and began wash cycle, no unusual noises heard, unit needs new door gasket, installed new door gasket from truck stock surplus, op test good ; used 1 WPW10112096 (DOOR GASKET ) from stock, Job Cmpltd,

Near Grant Blvd, Middleburg Heights, OH 44130
Eric M.

Eric M.

KITCHENAID ICE MAKER KUIS18NNZB0 Replaced fill hose and drain tube, water flowing over evap plate, optest good; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Club Dr, Aurora, OH 44202
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRS325FDAM04 Address is 1818Comp turning on and off, found start relay bad, replaced, comp running, op test ok Cust has a plastic waterline attached to refrigerator, explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 8201786 (STARTER) from stock, Job Cmpltd,

Near OH-44, Atwater, OH 44201
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR MRT118FZEM00 Installed fan and blade, op test ok; Job Cmpltd,

Near Lloyd Ave, Aurora, OH 44202
Brian B.

Brian B.

KDTE204EWH1 KITCHENAID DISHWASHER Cust showed pop. CC that the d/w is not working. Checked voltage at the outlet, 120v. Removed front panel fount the UI was not plugged into the control board. Plugged the UI to control board. Also the toe kick plate was damaged and the plastic clips are broken. Will need toe kick plate and the plastic clips. Office to order parts. Ran test cylce, optest ok.

Near Acacia Park Dr, Lyndhurst, OH 44124
Brian B.

Brian B.

KFIS29BBBL03 KITCHENAID REFRIGERATOR Replaced upper led string. Tested lights. Still not working. Checked voltage on driver module. 1 -2, 30vdc... 3-4, 0v.... 5-6, 0v... wil need new led driver board.. office to order parts. R/s per cust req, ordrng 1 WPW10306786 ( INVRTR-BOX),

Near Cedarbrook Rd, Cleveland Heights, OH 44118
Brian B.

Brian B.

KSC23C8EYY02 KITCHENAID REFRIGERATOR Checked temp 32*fz 44*ff. Found a small frost pattern on the fz evap. Pulled unit out checked for a leak on compressor, drier, and the ff evap. Used black light and glasses to find leak in ff evap and lock ring connec on high side line. Used one tap from t/s to check pressure. Ran diag step 4. Compressor good, valve working properly.. Will need ff evap and dryer. Also , lock ring connector will have to be removed.

Near Douglas Rd, Shaker Heights, OH 44122
Brian B.

Brian B.

WTW4800BQ0 WHIRLPOOL WASHER CC that the unit will not shut off when the cycle is done. Per service bull. W10683100, unit could be in test mode. Reset the main control. Ran cycle, calibration test, drain and spin, unit did not start again. optest ok. ; Job Cmpltd,

Near Sandy Knoll Dr, Eastlake, OH 44095
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER DU1030XTXB2 Cust complaint not rinsing or drying well. Cleared debri from chopper blade area and ran diagnostics. Getting 1 error code 6-1. Water inlet valve. Completed all checks per techsheet all checks good. Let unit complete a auto test cycle -- unit passed no errors--- heater working. Advised to run water at sink before using and to use rinse aid. Also suggested to try a different detergent pod. Unit op test good at this time. ; , Job Cmpltd,

Near Puritan Dr, Mentor, OH 44060
Brian B.

Brian B.

MVWB765FW0 MAYTAG WASHER CC that the unit is noisy. Ran diag no codes, ran a test cycle, calibration test and optest ok. , Job Cmpltd,

Near Larimar, Willowick, OH 44095
Brian B.

Brian B.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR The the ff door keeps hitting the wall and the kick plate keeps falling off. Adjusted the rollers to have the unit lean foward. And the kick plate was not in the tabs. Optest ok. , Job Cmpltd,

Near Antisdale Ave, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

110.29882890 KENMORE WASHER The coupling was broken i replaced with ts unit op tested good ; used 1 285753A

Near Dugan Farms, Perry, OH 44081
Jeff M.

Jeff M.

jot2333@yahoo.com WHIRLPOOL REFRIGERATOR Installed new part unit op tested good , Job Cmpltd,

Near Southington Blvd, Painesville, OH 44077
Jeff M.

Jeff M.

HTWP1400F2WW HOTPOINT WASHER The nuts underneath the agitated and power was loose I tightened it with the spanner wrench unit tested good, Job Cmpltd

Near Scottsdale Blvd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

WRS322FDAB00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good , Job Cmpltd

Near Parkside Trail, Solon, OH 44139
Jeff M.

Jeff M.

MED5500FC0 WHIRLPOOL DRYER Installed new part unit op tested good , Job Cmpltd

Near Collins Rd, Mentor, OH 44060
Jeff M.

Jeff M.

KUDC10FXSS5 KITCHENAID DISHWASHER User interface is not turning on main control is receiving power needs a new main control user interface the main controls are covered under a five year extended warranty, ordrng 1 W11035586 (CONTROL) and 1 WPW10481130 (UI)

Near Cedarbrook Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Filter for the icemaker is frozen again I tested the heating element that wraps around the fill tube it ohmed out good. I tested for power and it rapidly cycles between 120 and zero control is malfunctioning needs a new main control, ordrng 1 W10843055 (CONTROL),

Near Lansdale Rd, University Heights, OH 44118
Jeff M.

Jeff M.

WTW8500DC0 WHIRLPOOL WASHER Unit is displaying a locked rotor code I took machine back took a picture of the transmission needs transmission stater rotor and clutch assembly, ordrng 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10811956 (TRANS),

Near Emery Rd, Warrensville Heights, OH 44128
Jeff M.

Jeff M.

WTW4800XQ4 WHIRLPOOL WASHER Actuator has failed unable to detect the actual speed of the drum. Also the front left leveling foot is missing the unit is very unlevel needs new leveling foot, ordrng 1 W10739673 (feet-lvlng) and 1 WP3359452 (NUT) and 1 WPW10006355 (ACTUATOR),

Near Owego St, Painesville, OH 44077
Dan H.

Dan H.

MAYTAG WASHER MVWB765FW0 Customer complaint that unit does not start cycle and agitator does not move, ran diagnostics found f0e3(overloaded), f0e5(off balance), and f8e3(over flow or flood condition) error codes, started normal wash cycle, lid locked, found supply valves closed, opened valves, unit filled with normal amount of water, unit advanced to wash cycle( agitator is working), unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,

Near Clifford Ave, Cleveland, OH 44135
Eric M.

Eric M.

GE B/IN REFRIGERATOR ZISB360DRJ Replaced inverter, set temps, compressor started right up. Advised cust to allow 48 hrs for unit to cool., used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Hillbrook Cir, Novelty, OH 44072
Robert A.

Robert A.

GE REFRIGERATOR PGSS5PJXASS Installed inverter, op tedt ng, comp not starting, inverter receiving 120vac and 5vdc, used jumperbox, ng comp seized, needs comp also quoted Please refund difference, ordrng 1 WR87X10111 (compressor593.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd

Near E Garfield Rd, Aurora, OH 44202
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRT311FZDB00 Customer complaint that fresh food section is not cooling, fresh food section temperature at 70 degrees, freezer section temperature at 9 degrees, evaporator fan is not running, evaporator fan receiving 120vac, flicked fan blade, evaporator fan started, unit needs new evaporator fan motor, ordrng 1 WP2315539 (FAN MOTOR), schdld next appmnt for 4/17 MON !,

Near W 98th St, Cleveland, OH 44102
Eric M.

Eric M.

WHIRLPOOL RANGE WEE745H0FS0 Replaced harnesses, user interface, and display, optest good., Job Cmpltd

Near Caves Rd, Chesterland, OH 44026
Arthur V.

Arthur V.

MAYTAG WASHER MHW5500FW0 When removing hose from dispenser adapter on dispenser broke. Needs dispenser housing , ordrng 1 W10575334 (dispenser), schdld next appmnt for 4/17 MON !,

Near Apple Dr, Andover, OH 44003
Dan H.

Dan H.

FRIGIDAIRE DISHWASHER FFBD2411NS6B Installed new door seals, op test good , Job Cmpltd,

Near Ontario St, Cleveland, OH 44115
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDP340PAFB0 Found Drain hose flapper restricting water drainage also drain pump very loud and needs replaced Order coupling and drain hose , ordrng 1 W10842407 (fil&drnhos) and 1 W10876537 (pump-drain), schdld next appmnt for 4/17 MON !,

Near Woodworth Rd, Conneaut, OH 44030
Gail V.

Gail V.

KITCHENAID MICRO OVEN KMHC319ESS0 Installed parts, optest good., Job Cmpltd,

Near E 265th St, Euclid, OH 44132
Eric M.

Eric M.

KITCHENAID DISHWASHER KDTE254ESS1 Replaced all listed parts, ran thru svc test iaw tech sheet, no leaking observed, test passed, optest good., Job Cmpltd,

Near E 265th St, Euclid, OH 44132
Eric M.

Eric M.

KITCHENAID DISHWASHER KDTE254ESS1 Replaced all listed parts, ran thru svc test iaw tech sheet, no leaking observed, test passed, optest good., Job Cmpltd,

Near E 265th St, Euclid, OH 44132
Robert A.

Robert A.

ESTATE REFRIGERATOR TT18TKXKQ00 Found comp not running, star trelay clicking, used start box, comp running, replaced relay, unit cooling, op test ok, used 1 8201786 (STARTER71.55) from stock, Ref # 685738371, Job Cmpltd,

Near Castaway Cove, Aurora, OH 44202
Dan H.

Dan H.

WHIRLPOOL RANGE MGS5870ADQ Customer complaint that unit is not heating, started bake for 350 degrees, unit heated up to 330 degrees, adjusted temperature offset up 20 degrees, op test good , Job Cmpltd,

Near Forest Edge Dr, Brooklyn, OH 44144
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR MSF25D4MDM02 Installed new ice maker, op test good , Job Cmpltd,

Near Burger Ave, Cleveland, OH 44109
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRX735SDBM02 Found 120vac at i/m l to n, jumped t to h, ng, replaced i/m, i/m cycled and filled, op test ok, used 1 W10882923 (ICE MAKER ASSY) from stock, Job COMPLTD

Near Eggleston Rd, Aurora, OH 44202
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW1 Checked over unit, good, ran diagnostics, no codes, ran recal cycle, good, all normal sounds, op test ok, Job Cmpltd,

Near McDowell Dr, Solon, OH 44139
Jeff M.

Jeff M.

WTW7000DW0 WHIRLPOOL WASHER Customer is using her wash machine correctly she is loading it correctly she is using the correct amount of soap. unfortunately I was unable to find any issues with the agitator or the inner drum to cause an excess of friction on the clothing to cause lint to be produced unit tested good, Job Cmpltd,

Near Winding Creek Ln, Lyndhurst, OH 44124
Jeff M.

Jeff M.

WED5000DW2 WHIRLPOOL DRYER I found a pen stuck in the vent I removed the pen unit tested good, Job Cmpltd,

Near E Byron Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

MVWB835DW0 MAYTAG WASHER Machine had no codes customers using too much soap not loading the machine correctly I explained him how to properly use the machine to correct the poor washing that they feel the washmachine is doing, Job Cmpltd,

Near E 162nd St, Cleveland, OH 44128
Dan H.

Dan H.

FRIGIDAIRE WASHER FTF530FS1 Installed new shock absorbers, op test good , Job Cmpltd,

Near Murray Rd, Valley View, OH 44125
Dan H.

Dan H.

AMANA WASHER NTW4605EW0 Customer complaint that unit is not filling with enough water, ran diagnostics, no error codes found, started normal wash cycle, unit filled up to normal level, explained to customer that this unit is a high efficiency machine and uses less water, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed , Job Cmpltd,

Near Saxon Dr, Garfield Heights, OH 44125
Jeff M.

Jeff M.

KRFC300EBL01 KITCHENAID REFRIGERATOR Fridge started freezing things in the fridge section customer had a power outage recently unit tested fine temps are within range explain to the customer the power outage reset the controls, Job Cmpltd

Near Rocking Horse Trail, Kirtland, OH 44094
Jeff M.

Jeff M.

JDS9860AAP JENNAIRE RANGE Installed new part unit failed the back rear igniters are still not sparking they do have continuity to the spark module I started switching wires around now the spark module sending power when needed from all terminals on the spark module but the switches are required because the individual burner is not lighting, ordrng 1 WP74009874 (IGNITOR SWITCH),

Near Edgerton Rd, University Heights, OH 44118
Robert A.

Robert A.

WHIRLPOOL WASHER MVWB835DW0 Ran diagnostics, no codes, ran rinse cycle, good just cold water, ran recal cycles, good, checked sensor, good, unable to duplicate, op test ok, Job Cmpltd,

Near Bent Tree Ln, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

WED8500SR0 WHIRLPOOL DRYER Dryer is not spinning found the Pulley broken and the belt broken belt does not show to be truck stock estimate only, ordrng 1 279640 (pulley,idler) and 1 661570V (BELT),

Near Battles Rd, Gates Mills, OH 44040
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR ED22MMXRNR2 Installed valve, op test ok, Job Cmpltd,

Near S Franklin St, Chagrin Falls, OH 44023
Chad  P.

Chad P.

MVWC565FW0 MAYTAG WASHER Found gfi tripped. Reset and ran service test mode and calibration. Advised if this keeps happening to have gfi replaced with a standart outlet. , Job Cmpltd

Near Westminster Way, Elyria, OH 44035
Chad  P.

Chad P.

KEBS207SSS04 kitchenaid wall oven Removed and cleaned door. Also, cleaned inner oven and vents. Op test ok. Advised when glass breaks like that it is likely that some glass will be found for a period of time. , Job Cmpltd

Near Wildwood Ln, Strongsville, OH 44149
Chad  P.

Chad P.

LFFH20F3QWA FRIGIDAIRE FREEZER Cc complaint that unit was making a very loud noise sfter door was left open. Held door open and unit kicked on. No abnormal noise at this time. Likely that frost built up into fan. Cycled defrost timer and advised cust to monitor. Op test ok.

Near Evergreen Trl, North Royalton, OH 44133
Chad  P.

Chad P.

KDFE104DSS2 KITCHENAID DISHWASHER Installed console. Op test ok. , Job Cmpltd

Near Kendal Dr, Broadview Heights, OH 44147
Chad  P.

Chad P.

KRFC704FSS00 KITCHENAID REFRIGERATOR Removed handle and applied threadlocker. Installed handle and advised it will take 24 hrs for theeadlocker to cure. , Job Cmpltd,

Near Glen Dr, Brecksville, OH 44141
Paul H.

Paul H.

WFW95HEDW0 WHIRLPOOL WASHER Unit was draining when I arrived and would not unlock the door, went into diagnostics, f8e1 long drain, cleaned out drain pump filter and housing, ran diagnostic cycle, op test ok.

Near Olive Ave, North Ridgeville, OH 44039
Chad  P.

Chad P.

MEDB835DW3 MAYTAG DRYER Found unit storing f6e3 and e2 faults. Cleared faults. Voltages check good. Unable to determine exact componet failure. Needs interface and control replaced at the same time. , ordrng 1 W10827974 (CONTROL) and 1 W10849057 (CONSOLE),

Near Harbor Dr, North Ridgeville, OH 44039
Chad  P.

Chad P.

WFW90HEFW0 WHIRLPOOL WASHER Found units stator making a loud buzzing noise. Drum can be turned freely. Stator homes out good through harness. Control is over hearing and can be smelled. Possible load failure on stator. Needs control and stator replaced. , ordrng 1 W10870751 (STATOR) and 1 W10878416 (CCU)

Near [9300 - 9498] White Tail Run, Amherst, OH 44001
Chad  P.

Chad P.

MHW3505FW0 MAYTAG WASHER Techline: kathy. All wiring and connections check good. Valves check good. Pressure line checks good. Five vdc to pressure switch. Dvised likely intermittent operation of ccu. To replace it. Sr#. 7718781421, ordrng 1 W10920567 (CCU),

Near Cross Creek Oval, Strongsville, OH 44136
Brian B.

Brian B.

PFWS4600L0WW GE WASHER We just spent 6.5 hrs rebuilding a GE front load washer.

Near Whitman Blvd, Elyria, OH 44035
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR GSS30C6EYY03 Customer complaint that unit is not making ice, found white wire through freezer section door open, unit needs new freezer section door(ss), ordrng 1 LW10367500 (dor-fip ms), schdld next appmnt for 4/19 WED !,

Near Rochester Rd, Shaker Heights, OH 44122
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRT314TFDW00 Replaced defrost adc. Op test good-- , Job Cmpltd,

Near Lake Rd E, Geneva, OH 44041
Eric M.

Eric M.

WHIRLPOOL WASHER WFW8300SW00 Comp of loud sound. Found the rear bearing grinding, lg amount of play in the basket. Ran thru svc test, found the trap on drain pump not screwd in all of the way, screwed it in, no leaking observed, however, the drain pump is extremely loud. Bellow dry rotted. Needs front/rear shell, basket, knob, bellow, and drain pump replaced. (very extensive job). Repair declined, estimate only.,, Job Cmpltd,

Near Monterey Bay Dr, Mentor-on-the-Lake, OH 44060
Robert A.

Robert A.

MAYTAG DISHWASHER MDB8959SBS0 Removed outer door and kick plate, ran unit, excessive suds in unit, ran unit until suds spilled over front of tub w/cust watching, cleared suds, need to use less soap or different type, water very soft, op test ok, Job Cmpltd,

Near Belle Vernon Dr, Novelty, OH 44072
Dan H.

Dan H.

MAYTAG OTR MICROWAVE MMV4205DB1 Installed new bulb, op test no good, light bulb only lights high setting, found control sending 120vac to hood light on high and low setting, low setting should be 67vac not 120vac, unit needs new control, ordrng 1 WPW10686543 (CNTRL), schdld next appmnt for 4/17 MON !,

Near Snow Rd, Parma, OH 44130
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRS322FDAM04 Customer complaint that unit makes too much ice, ice level is at top of ice bin, auger is pulling ice towards ice chute causing it to look like unit is producing too much ice, unit is operating as designed , Job Cmpltd,

Near Lancaster Dr, Brooklyn Heights, OH 44131
Eric M.

Eric M.

WHIRLPOOL WASHER WTW7600XW0 Comp ul error. Checked tub bounce, bounces instead of coming back to top. Suspension rods are worn. Spun basket, grinding bearing, needs bearing replaced, rotor/stator good, basket lifts freely., ordrng 1 W10247710 (SUSPENSION ASSYS) and 1 W10435302 (BEARING), schdld next appmnt for 4/17 MON ! [**],

Near Cardinal Dr, Hiram, OH 44234
Eric M.

Eric M.

WHIRLPOOL DRYER MEDB835DW0 nit svc test, no faults. Comp that the clothes are not getting totally dry, cust using the sensor dry cycles, advised cust how the sensor dry cycles work, and that if she wants totally dry clothes, to use the timed dry cycle. Unit operating as designed., Job Cmpltd,

Near Covington Ln, Chagrin Falls, OH 44023
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDP350PAAW4 Found object in pump area causing issue. Removed object. Op test good , Job Cmpltd,

Near Iroquois Trail, Mentor, OH 44060
Paul H.

Paul H.

YWMH31017AB4 WHIRLPOOL MICROWAVE Replaced control board, unit powered up, heated a mug of water for one minute, heated fine, op test ok., Job Cmpltd

Near Plum Creek Dr, Columbia Station, OH 44028
Paul H.

Paul H.

GI5SVAXVL00 WHIRLPOOL REFRIGERATOR Replaced ice bin cover, installed air damper seal, cleared fill tube ice, replaced all items and cycled ice maker, cycled and filled, op test ok., used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmp

Near Spruce Ct, Avon, OH 44011
Paul H.

Paul H.

MEDC215EW1 MAYTAG DRYER Verified no heat, checked supply voltage, good, checked hi-limit, open, venting has not been cleaned, replaced hi-limit from t/s, explained that venting must be cleaned or problem will continue to occur, tested, heating fine now., used 1 279816 (CUTOFF) from stock, Job Cmpltd

Near Brace Ave, Elyria, OH 44035
Paul H.

Paul H.

MGT8720DS02 MAYTAG RANGE Valves are loose for three of the burners, no push in required to turn, needs manifold replaced to repair, ordrng 1 W10854406 (manifold),

Near Riverview Ln, Lorain, OH 44055
Paul H.

Paul H.

AER6303MFW0 AMANA RANGE Preheated to 375F, gave extra ten minutes, took temps, 380F, waited about ten more minutes, took temps again, had dropped, checked probe, out of range, ordering, ordrng 1 WPW10181986 (sensor),

Near N Main St, Amherst, OH 44001
Brian B.

Brian B.

WRS325FDAM04 WHIRLPOOL REFRIGERATOR CC that machine has a vibrating noise. Found the condenser coils were making a vibrating noise. Pulled unit out and pulled down the condenser coil to stop the vibrating noise. Optest ok. , Job Cmpltd

Near Greenbrooke Dr, Olmsted Falls, OH 44138
Brian B.

Brian B.

WRB329DMBM00 WHIRLPOOL REFRIGERATOR Found shipping styrofoam not removed from left side of freezer door. This was keeping door from closing all the way. Removed packing, used steamer to clear frost and ice. Turned on i/m and cycled per cust req. , Job Cmpltd,

Near Liberty Bell Dr, Brook Park, OH 44142
Brian B.

Brian B.

WFG320M0BB0 WHIRLPOOL RANGE Replaced door glass brkts.. also, oven not lighting. Found open bake ignitor. Replaced from t/s.. optest ok., used 1 12400035 (IGNITOR) from stock, Job Cmpltd,

Near E 47th St, Cleveland, OH 44105
Brian B.

Brian B.

MMV4206FZ0 MAYTAG MICROWAVE CC that the m/w light does not work.. Found broken Lightbulb, may have been damaged from shipping.Will need new bulb. Office to order part. Cust can replace the bulb, does not need return visit.

Near Amesbury Dr, North Olmsted, OH 44070
Brian B.

Brian B.

WDT720PADM2 WHIRLPOOL DISHWASHER CC machine not washing. Ran diag no codes, found wash pump motor not starting. 120v at wash pump motor. Also, found the top rack adjusters broken. Will need new sump assembly And 4 rack adjusters. Office to order parts. , ordrng 4 WPW10671907 (WHEEL)s and 1 WPW10671941 (PUMP AND MOTOR)

Near Franklin Blvd, Cleveland, OH 44102
Arthur V.

Arthur V.

WHIRLPOOL RANGE WGE555S0BS02 Installed new cooktop. Op test good , Job Cmpltd,

Near Wedgewood Dr, Mentor-on-the-Lake, OH 44060
Robert A.

Robert A.

WHIRLPOOL WASHER WTW5550XW0 Ran diagnostics, 7-1 speed sensor fault, needs sensor, quoted, cust to replace, used 1 WPW10006355 (ACTUATOR57.13) from stock, , Job Cmpltd,

Near Clinton St, Ravenna, OH 44266
Dan H.

Dan H.

MAYTAG WASHER MVWB765FW0 Customer complaint that unit is using too much water, ran diagnostics, no error codes found, started normal wash cycle, unit filled up with normal amount of water, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,

Near Liggett Dr, Parma, OH 44134
Arthur V.

Arthur V.

GE REFRIGERATOR PFE29PSDASS Found fans running but not compressor. Connected inverter box to compressor and it started. 120 v to inverter--Needs inverter assy ( down fridge please move up if possible ), ordrng 1 WR55X26038 (INVERTER ), schdld next appmnt for 4/17 MON !,

Near Terrace Park Dr, Mentor, OH 44060
Gail V.

Gail V.

WHIRLPOOL MICROWAVE KEMS308SSS04 Replaced parts, optest ng, not heating. Unit needs to be pulled to gain access to other components to determine why mw not heating, cust has to leave, r/s for 4/19 and cust prefers 9-12 appt., used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/19 WED 9-12 [**],

Near Meadowbrook Dr, Aurora, OH 44202
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF992FIFM00 Complaint making noise, found noise coming from coolant lines on comp, corrected, op test ok, Job Cmpltd,

Near Hartville Rd, Atwater, OH 44201
Gail V.

Gail V.

WHIRLPOOL RANGE WFE515S0EW0 Customer complaint that oven door glass fell off, found bottom mount for oven glass bent, found side mount broken, unable to reinstall outer door glass without bottom and side mounts, unit needs new bottom and side mounts, ordrng 1 WP8523172 (SIDE) and 1 WP8523175 (BOTTOM), schdld next appmnt for 4/17 MON !,

Near Orchardview Rd, Seven Hills, OH 44131
Robert A.

Robert A.

CROSLEY WASHER CAW8350EW1 Checked basket and adj, good, ran diagnostics good ran recal, good, found nothing sharp or loose, unit working as designed, talked w/cust explained how unit works, ran drain and spin, good, ran rinse and spin, good, op test okNote cust is opening lid throughout the cycle, this will cause longer wash times, and more adj working as designed, Job Cmpltd,

Near Drake Ct, Streetsboro, OH 44241
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR KRBL102ESS00 , Customer complaint that unit is leaking water, found ice maker fill tube missing ice maker fill cup, ice maker mounts also loose, corrected ice maker install, also found water line not connected to valve, reconnected water line, op test good , Job Cmpltd

Near Brookside Rd, Independence, OH 44131
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled but never filled, water valve is working, unit needs new ice maker, installed new ice maker, op test good , used 1 W10882923 (ICE MAKER ASSY92.90) from stock, job compltd

Near Oakhurst Cir, Brecksville, OH 44141
Arthur V.

Arthur V.

KITCHENAID DISHWASHER KUDS30IXBL9 Replaced control panel. Op test good , Job Cmpltd,

Near Plymouth Ridge Rd, Kingsville, OH 44048
Arthur V.

Arthur V.

MAYTAG WASHER MVWC565FW0 nit getting 2 error codes. F5e3 unlock error and f7e6 motor fault error. Found cam had broken and needed replaced. Installed new cam kit from truck stock. Op test good. Recalibrated. Cleared codes , used 1 W10721967 (PULLEY) from stock, Job Cmpltd,

Near Rudd Rd, Ashtabula, OH 44004
Eric M.

Eric M.

KITCHENAID WALL OVEN/MICRO KOCE500ESS04 Comp that when baking using standard bake mode, everything bakes fine, however, when using convection bake, using all 3 racks, the top rack gets completely done, but the middle and bottom racks do not get completely done. Referred to use & care manual, for convection bake when using 3 racks, the racks should be in positions 1, 3, and 5, the lower racks are in the correct position, the top rack is 1 position too high, moved the top rack to the recommended position. Init svc test iaw tech sheet, no faults or errors present. Ran all tests, passed. Started a conv bake cycle @ 350, with no temp adjustment, @ 1227 with a baking sheet on center rack position 3, pre-heated to set temp @ 1235. Checked temp on baking sheet @ 1300, reading 361, checked the temp display in diagnostics, showing same temp, oven appears to be operating just as it was designed to operate by the manufacturer. Called wptl, spoke to leon (sr#: 7718782307)who documented the compl

Near Duneden Dr, Aurora, OH 44202
Eric M.

Eric M.

MAYTAG WASHER MVWB835DW0 Replaced lid and fill hoses. Calibrated, ran auto test, have hot water flow thru new hose now, and did not need to lean on lid in order to start, optest good. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent., used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Tall Tree Trail, Chagrin Falls, OH 44023
Eric M.

Eric M.

KITCHENAID REFRIGERATOR KSC24C8EYY02 Comp not dispensing ice. Pressed ice paddle, dispenser door opens, but motor not running. Removed cover to motor, water intrusion into motor and is frozen solid, used steamer to remove motor, motor seized, but is receiving pwr. Needs motor replaced, along with the gasket, seals, and washer., ordrng 1 W10166854 (GASKET) and 1 W10852956 (SPRING) and 1 WP2198628 (SEAL) and 1 WP2212370 (WASHER) and 1 WPW10225313 (MOTOR) and 1 WPW10291905 (SEAL), schdld next appmnt for 4/17 MON 12-3,

Near Falls Rd, Chagrin Falls, OH 44022
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KFIS27CXMS5 Found i/m did not finish cycle, stuck needs i/m, ordrng 1 W10884850 (ICE MAKER), schdld next appmnt for 4/17 MON !,

Near Aspen Glen Dr, Solon, OH 44139
Dan H.

Dan H.

GE DISHWASHER GLD5664V00SS Ran unit, no odd noises heard, sump clear, op test ok,

Near Belgrave Rd, Pepper Pike, OH 44124
Robert A.

Robert A.

KITCHENAID B/IN REFRIGERATOR KSSC48QVS06 Installed filter asm and lines, turned on water, no leaks, op test ok, Job Cmpltd,

Near Belgrave Rd, Pepper Pike, OH 44124
Brian B.

Brian B.

WCG97US6DS00 WHIRLPOOL COOK TOP Checked installation of gas line and unit. Installation is correct. Operating as designed., Job Cmpltd

Near Red Oak Ln, Bay Village, OH 44140
Brian B.

Brian B.

WRS975SIDM00 WHIRLPOOL REFRIGERATOR Checked ice and water. Water pressure is good. Door openings and cams are working properly . Advised customer on how to replace filter and reset light. Unit is installed adjacent to a wall. Door is hitting wall before cam engages. Advised customer that can install a stick on bumper to keep door or wall from getting damaged. Optest ok., Job Cmpltd

Near Red Oak Ln, Bay Village, OH 44140
Chad  P.

Chad P.

WRF993FIFM00 WHIRLPOOL REFRIGERATOR Found door not sealing. Corrected door and defrosted unit. Op test ok. , Job Cmpltd,

Near Peppercreek Dr, Strongsville, OH 44136
Chad  P.

Chad P.

MFI2665XEM7 MAYTAG REFRIGERATOR Corrected door switch. Op test ok. , Job Cmpltd,

Near Priem Rd, Strongsville, OH 44149
Chad  P.

Chad P.

RBD275PRB00 WHIRLPOOL WALL OVEN Installed keypad and control. Op test ok.

Near Belvoir Blvd, Beachwood, OH 44122
Brian B.

Brian B.

WMH53520CS5 WHIRLPOOL MICROWAVE Replaced the parts listed. Ran cycle test optest ok. , Job Cmpltd,

Near Laverne Ave, Cleveland, OH 44135
Brian B.

Brian B.

WRS975SIDM00 WHIRLPOOL REFRIGERATOR Checked ice and water. Water pressure is good. Door openings and cams are working properly . Advised customer on how to replace filter and reset light. Unit is installed adjacent to a wall. Door is hitting wall before cam engages. Advised customer that can install a stick on bumper to keep door or wall from getting damaged. Optest ok., Job Cmpltd

Near Red Oak Ln, Bay Village, OH 44140
Chad  P.

Chad P.

KSSC36QTS00 KITCHENAID REFRIGERATOR Found main control failed. Unit totally down. Reset power. Op test no good. Needs main control replaced. Cust wasnt not home. Friend met tech for service. Tech unable to contact husband or wife. Left est at home. Office to please try and contact cust to see if they would like to follow thrugh with repair. , ordrng 1 W10789107 (CONTROL),

Near Glen Dr, Brecksville, OH 44141
Chad  P.

Chad P.

GLD4900P00WW GE DISHWASHER Found soap failed. Will not open. Has power. Ran unit on normal wash 3 x. No other issues found. Needs disp replaced. , ordrng 1 WD12X10163 (rinse module (DISP ASSY))

Near Akins Rd, North Royalton, OH 44133
Dan H.

Dan H.

KENMORE DRYER 110.87738701 Customer complaint of f1 error code, started normal dry cycle, unit did not start, unit flashed f1(primary control failure), per tech sheet unit needs new main control board, customer would like to purchase new lint screen also, ordrng 1 W10120998 (screen36.28) and 1 WPW10174746 (CNTRL210.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $491.67 CC Ref # 684932591, schdld next appmnt for 4/17 MON !,

Near Egbert Rd, Walton Hills, OH 44146
Chad  P.

Chad P.

IUD8500BX1 IKEA DISHWASHER Found only one wheel sent out. Needs to order the other 3. Showed cust how to install them. We do not need to return. ,

Near Regency Dr, Parma, OH 44129
Brian B.

Brian B.

GDF520PGD0BB GE DISHWASHER CC that the unit is not washing the dishes. Per ser bul DD08-16, upper rack not docking with rear conduit due to bowing in tank. Tested docking with rear conduit. Found a 1/2 in gap in docking port. Right side of tank is bowed in slightly causing this issue. Per ser bul, replaced docking cone with updated part. Also, lowerwash arm is slightly separated. Will need new arm. Also, CC that machine starts and then shuts off within 10 min. Reset power and ran diag. No error codes. Ran tests within diag. All functions normal. Ran normal cycle. Not shutting off now. Office to order parts . R/s per cust req, ordrng 1 WD12X22812 (MID CONDUIT DOCKING PORT) and 1 WD35X10393 (spray arm),

Near Harold Ave, Cleveland, OH 44135
Brian B.

Brian B.

MED5100DW0 WHIRLPOOL DRYER Replaced the control. Still did not correct the problem . Voltage at outlet is correct. Voltage on terminal block is L1 to N, 4 v.. L2 to N,230v.. replaced dryer cord purchased at home depot. Still not working.. called EB.. hooked up test box to L1 and neutral.. control panel now lights up and dryer runs. This proves that problen is in house electric line. Will need a qualified electrician to replace line. Office to refund all but sc. brought back control for return to vendor.,

Near W 38th St, Cleveland, OH 44113
Eric M.

Eric M.

KITCHENAID REFRIGERATOR KSC24C8EYY02 Comp not dispensing ice. Pressed ice paddle, dispenser door opens, but motor not running. Removed cover to motor, water intrusion into motor and is frozen solid, used steamer to remove motor, motor seized, but is receiving pwr. Needs motor replaced, along with the gasket, seals, and washer., ordrng 1 W10166854 (GASKET) and 1 W10852956 (SPRING) and 1 WP2198628 (SEAL) and 1 WP2212370 (WASHER) and 1 WPW10225313 (MOTOR) and 1 WPW10291905 (SEAL), schdld next appmnt for 4/17 MON 12-3,

Near Falls Rd, Chagrin Falls, OH 44022
Paul H.

Paul H.

GTW180SCJ0WW GE WASHER Agitator is physically broken, needs replaced, ordrng 1 WH43X25442 (agitator asm),

Near Lucinda Ct, Lorain, OH 44053
Paul H.

Paul H.

ZISP420DXBSS GE REFRIGERATOR Issue with LED is door switch, needs replaced, paddle assembly switch is sticking intermittently as well, ordering both, ordrng 1 WR17X10706 (crank door recess) and 1 WR23X10725 (switch light) and 1 WR23X10783 (switch),

Near Britannia Pkwy, Avon Lake, OH 44012
Paul H.

Paul H.

MEDX655DW1 MAYTAG DRYER One leg of 120 missing, customer changed fuse, tested again, op test ok.

Near Carlton Dr, Bay Village, OH 44140
Paul H.

Paul H.

GNE26GSDDSS GE REFRIGERATOR Used sum module to update software, update proceeded as expected, op test ok., Job Cmpltd,

Near Country Meadow Way, North Ridgeville, OH 44039
Paul H.

Paul H.

MVWC400XW4 MAYTAG WASHER Replaced drive hub, ran calibration and test cycle, op test ok, unit spins fine now, Job Cmpltd,

Near W 34th St, Lorain, OH 44053
Paul H.

Paul H.

KDTE104DSS1 KITCHENAID DISHWASHER Removed glass from pump housing, no damage to impeller, tested by filling and draining a couple of times, op test ok.

Near Cherry Valley Dr, Amherst, OH 44001
Paul H.

Paul H.

WDF110PABB5 WHIRLPOOL DISHWASHER Replaced sump and motor assembly, ran diagnostic cycle to test, op test ok., Job Cmpltd,

Near Plate Rd, Oberlin, OH 44074
Paul H.

Paul H.

KUDS30FXSS5 KITCHENAID DISHWASHER Replaced adjuster set, tested rack operation, pulls in and out easily, adjust up and down fine, op test ok., Job Cmpltd

Near Whitehead Rd, LaGrange, OH 44050
Paul H.

Paul H.

MVWX655DW1 MAYTAG WASHER Unit was getting off balance in bulky, discussed loading and cycles, did a rinse and spin with a normal load, op test ok., Job Cmpltd

Near Fox Run, Grafton, OH 44044
Paul H.

Paul H.

NTW4705EW0 AMANA WASHER Unit was unplugged, plugged in, flood mode, waited for time out, ran diagnostics, no errors, ran auto test, op test ok. Explained flood mode to the customer.,

Near East Ave, Elyria, OH 44035
Paul H.

Paul H.

JDB1250AWS WHIRLPOOL DISHWASHER Replaced wash motor and seal, ran unit, excellent spray pressure, op test ok.,

Near Reserve Way, Avon, OH 44011
Paul H.

Paul H.

KUDS30IXSS8 KITCHENAID DISHWASHER Issue was a broken adjuster causing upper rack to not sit in unit properly, replaced adjusters from t/s, tested, shutting fine now., used 1 W10712394 (ADJUSTER (SET OF 2)) from stock, Job Cmpltd

Near Bay Hill Dr, Avon Lake, OH 44012
Dan H.

Dan H.

WHIRLPOOL DRYER 110.87738701 Customer complaint of f1 error code, started normal dry cycle, unit did not start, unit flashed f1(prrimary control failure), per tech sheet unit needs new main control board, customer would like to purchase new lint screen also, ordrng 1 W10120998 (screen36.28) and 1 WPW10174746 (CNTRL210.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/17 MON !, saved tckt [SdLink

Near Egbert Rd, Walton Hills, OH 44146
Dan H.

Dan H.

AMANA RANGE AER5630BAW0 Customer complaint that left rear element not working, found left rear element burned(see pic), burning left element open, element is receiving 240vac, unit needs new left rear element, ordrng 1 WP8523698 (left rear ELEMENT), schdld next appmnt for 4/17 MON !,

Near Shady Oak Blvd, Garfield Heights, OH 44125
Paul H.

Paul H.

JGS8860BDP WHIRLPOOL RANGE Most pads are not functioning, checked ribbon cable and connections, good, cycled power, still no response, needs UI, ordrng 1 WP5760M339-60 (panl-cntrl)

Near Hilliard Blvd, Westlake, OH 44145
Arthur V.

Arthur V.

FRIGIDAIRE REFRIGERATOR FGHB2866PFGA Installed defrost t-stat and gasket kit. Op test good unit was making ice when i arrived. , Job Cmpltd,

Near Depot Rd, Ashtabula, OH 44004
Chad  P.

Chad P.

KUDT03FTSS3 WHIRLPOOL DISHWASHER Found control shorted. Damaged harness interface and bi-metal. Needs all replaced. Please place cust on cancelation list. G.s. To please review unis history. This unit has a history of this happening. , ordrng 1 W10258275 (bi-metal) and 1 WPW10084137 (CONTROL PANEL) and 1 WPW10084141 (CONTROL) and 1 WPW10413099 (HARNESS),

Near Oliver Dr, Strongsville, OH 44149
Arthur V.

Arthur V.

MAYTAG WASHER MHW4100DW0 Cust had fresh spin option on causing customer complaint -- advised that unit will not shut down for 6 hours if this option is used. Unit op test good ran diagnostics. No errors ---, Job Cmpltd,

Near Brown Rd, Ashtabula, OH 44004
Alice M.

Alice M.

KSDG950ESS0 KITCHENAID RANGE Found convect fan blade warpped. Needs blade replaced. Only shows comes with fan assy. G.s. Please research to see if fan blade can just be odered. , ordrng 1 W11033855 (FAN ASSY),

Near Cook Ave, Strongsville, OH 44136
Eric M.

Eric M.

JENN-AIR COOK TOP CVE4270W Part ordered is a retrofit kit, however, this kit does not go to this cooktop, spoke to gs and ra, non-repairable, cust owed refund for part and s&h., saved tckt [SdLink\289680d.png], saved tckt [SdLink\289680e.png],

Near Munn Rd, Newbury Township, OH 44065
Alice M.

Alice M.

Near Range Line Rd, Cook, MN 55723
Chad  P.

Chad P.

MFI2665XEM7 MAYTAG REFRIGERATOR Found fill tube to ice maker burst causing water to leak into the bottom of the ff section and freeze. Also, i.m. Continuously cycling. Needs ice maker fill tube replaced and ice maker. , ordrng 1 67006317 (tube-water) and 1 W10882923 (ICE MAKER. ),

Near Prospect Rd, Strongsville, OH 44149
Eric M.

Eric M.

KITCHENAID RANGE KFEG500ESS1 pmp that the inner door panel is bent up. Removed the inner panel, and adjusted and re-positioned so it is inside of the outer door pnl, optest good., Job Cmpltd,

Near Carroll Dr, Chardon, OH 44024
Chad  P.

Chad P.

KDFE104DWH2 KITCHENAID DISHWASHER Found control panel not responding. Has 5vdc going to it. Needs control panel replaced. Cust requests morning for install please. , ordrng 1 WPW10537335 (CONTROL PANEL),

Near County Moor Blvd, Strongsville, OH 44149
Chad  P.

Chad P.

GU1100XTLQ0 WHIRLPOOL DISHWASHER Found control panel shorted. Parts show nla. Unable to repair unit. Pn. WP8274735

Near Lorimer Rd, Cleveland, OH 44134
Robert A.

Robert A.

WHIRPOOL REFRIGERATOR KSC24C8EYY01 Found wrong evap received, need to reorder, ordrng 1 WPW10643261 (FF EVAP), schdld next appmnt for 4/20 THU ! [***],

Near Long Meadow Trail, Chagrin Falls, OH 44023
Chad  P.

Chad P.

AFD2535DEB WHIRLPOOL REFRIGERATOR nstalled filter housing. Op test ok. , Job Cmpltd,

Near Hampton Chase, Strongsville, OH 44136
Chad  P.

Chad P.

JDB1250AWP JENNAIRE DISHWASHER Found several issues with dish washer. Motor failing. Seals rotting. Upper rack breaking. Rear housing for upper rack rotting.

Near Cook Ave, Strongsville, OH 44136
Chad  P.

Chad P.

MVWX655DW1 MAYTAG WASHER Leveled out fr foot. Ran drain spin and calibration more. No stored faults in the system. Advised on loading and balancing. Op test ok. , Job Cmpltd

Near Royal Ridge Ln, North Royalton, OH 44133
Chad  P.

Chad P.

KBFC42FTS00 KITCHENAID REFRIGERATOR Installed gaskets. Op test ok. Advised it will take time for gaskets to completely conform. , Cllctd $177.67 Check # 8847, Job Cmpltd, saved tckt [SdLink

Near Ledgemont Dr, Broadview Heights, OH 44147
Brian B.

Brian B.

WRS325FDAM04 WHIRLPOOL REFRIGERATOR CC that the ice dispenser is not dispening cube ice. Removed ice bin, the cube solenoid is working properly. Ran a test cycle. Cube and crushed working properly. Cleaned out stuck together ice in container. Optest ok., Job Cmpltd

Near Quilliams Rd, South Euclid, OH 44121
Brian B.

Brian B.

KOCE507ESS05 WHIRLPOOL RANGE CC that the oven does not work when m/w is running and the timer does not work. Cust reset power to breaker oven and m/w are both working. Advised cust how to use the timer. Timer can be use as hr/min or min/sec. have to push the timer button twice to get the min/sec. ran diag no codes. Ran a test cycle optest ok. , Job Cmplt

Near Onaway Rd, Shaker Heights, OH 44120
Brian B.

Brian B.

MFF2558VEB7 MAYTAG REFRIGERATOR Found drain clogged and water leaking from freezer. Replaced drain tube from t/s. Used steamer to clear ice. Whirl will pay for part. Cust paid sd and labor., used 1 W10619951 (TUBE-DRAIN) from stock,

Near Meadowbrook Blvd, Cleveland Heights, OH 44118
Dan H.

Dan H.

KITCHENAID DISHWASHER KDTE254ESS0 Installed new control, op test good , Job Cmpltd,

Near Red Fox Pass, Willoughby Hills, OH 44094
Brian B.

Brian B.

WTW8500DC0 WHIRLPOOL WASHER CC that the unit is not cleaning the clothes. Ran diag f7e8 motor over temp f0e5 off balance load. Ran calibration, auto test. Advised the cust on how to load the washer (6-8 bath towels is a full load) and to use only 1-2 tablespoons of H.E. detergent. Ran a load of towels, washer is working as designed. Ran calibration, auto test. Optest ok. , Job Cmpltd,

Near Glen Dr, Eastlake, OH 44095
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRT318FMDB00 Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at -7 degrees, evaporator fan is running, evaporator fan is hitting frost build up on top of evaporator, found air channels frosted over, no air leaks in cabinet or door seals, cleared air channels, advised customer to monitor,job completed

Near Warrensville Center Rd, South Euclid, OH 44121
Dan H.

Dan H.

MAYTAG WASHER MVWC555DW0 , Customer complaint that unit is not starting it just makes a noise when plugged in, unit unplugged when tech arrived, plugged unit in and drain pump started, let drain pump finish, ran diagnostics found f0e5(off balance) and f0e2(oversuds) errr codes, started normal wash cycle, unit filled and advanced to agitate, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , Job Cmpltd,

Near W 49th St, Cleveland, OH 44144
Dan H.

Dan H.

KITCHENAID DISHWASHER KDFE104DSS2 Customer complaint that unit is not starting, found control lock on, turned control lock off, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed , Job Cmpltd,

Near W 62nd St, Brooklyn, OH 44144
Dan H.

Dan H.

GE REFRIGERATOR PSI23MGPABB Customer complaint that unit is not dispensing water, found water reservoir cracked, water spraying out of water reservoir when dispenser switch is pressed, unit needs new water reservoir, ordrng 1 WR17X11440 (water tank assm), schdld next appmnt for 4/14 FRI !,

Near Tonawanda Dr, Rocky River, OH 44116
Dan H.

Dan H.

KITCHENAID DISHWASHER KDFE104DWH3 Customer complaint that user interface pulls apart from door skin and unit is not draining completely, found user interface not correctly mounted to door skin, corrected, customer does not have drain line that came with unit connected, drain loop is connected to plastic drain hose, hose is kinked in several locations(see pic), unit drains when hose is unkinked, unit is operating as designed , Job Cmpltd,

Near Fleharty Rd, North Olmsted, OH 44070
Dan H.

Dan H.

WHIRLPOOL MICRO OVEN WMH32519CW1 Customer complaint that unit is not heating, confirmed, capacitor tests good, diode tests good, transformer test good unit needs new magnetron, installed new magnetron from truck stock surplus, op test good , used 1 WPW10693025 (MAG99.20) from stock,, Job Cmpltd,

Near Wakefield Ln, Westlake, OH 44145
Dan H.

Dan H.

WHIRLPOOL DRYER GAS WGD5300VW0 Customer complaint that unit is not heating, found thermal cut off open, unit needs new thermal cut off kit, installed cut off kit, op test good , used 1 W10480709 (CUTOFF) from stock, Job Cmpltd,

Near W 204th St, Fairview Park, OH 44126
Dan H.

Dan H.

wHIRLPOOL WASHER WTW5300VW1 Customer complaint that unit is not spinning water out of clothes, started casual wash cycle(customer says this is where unit has issue) with load, Unit completed cycle, unit spun clothes to almost dry, unit is operating as designed , Job Cmpltd,

Near W 204th St, Fairview Park, OH 44126
Dan H.

Dan H.

GE DISHWASHER GDT550HSD0SS Installed new control, op test no good, control still not sending power to heater, unit needs new control, ordrng 1 WD21X22276 (CNTRL), schdld next appmnt for 4/14 FRI !,

Near Carter Rd, Painesville, OH 44077
Eric M.

Eric M.

AMANA DRYER NED4655EW0 Comp paint chipped off drum, see pic, needs drum replaced. Part available at V&V., ordrng 1 W10899578 (DRUM), schdld next appmnt for 4/14 FRI !,

Near Wilson Dr, Mentor, OH 44060
Eric M.

Eric M.

WHIRLPOOL REFRIGERATOR GI5SVAXVL01 Comp stopped running, and the user interface non-responsive, but then she went and bought a surge protector, plugged the surge protector into the receptacle, then plugged the unit into the surge protector, and the unit started right up and is making ice. Upon arrival, fans and compressor running, display is lit up, and the keys are responding. Init svc test iaw tech sheet, all tests passed, checked programming, programmed to the correct version. Checked the polarity of the receptacle, properly polarized, and has good pwr., Job Cmpltd,

Near Heidi Ct, Mentor, OH 44060
Eric M.

Eric M.

KITCHENAID COOKTOP GAS KECD867XS Comp that the center rear burner heats up, but not all of the way. Turned on all burners, all appear to be operating normally. Put a pot of water on the center rear burner and set to high @ 1502, the burner is turning off and on just like it is supposed to, water boiling @ 1510. Put a new pot of water, with similar amount of water, on the other similar burner and set to high @ 1512, water boiling @ 1520. Both burners boiled water in 8 minutes. Unable to duplicate the issue, appears cooktop is operating just as it was designed to operate by the manufacturer., Job Cmpltd,

Near Bridlehurst Trail, Willoughby, OH 44094
Eric M.

Eric M.

WHIRLPOOL REFRIGERATOR KFIS25XVWH3 Comp that the unit is completely dead. Found the display just showing diagonal lines when buttons are pressed, suspect fault main control board. Will not go into svc test. Checked pwr to control board, good, needs hv control board replaced. Needs 1st appt in am due to dr appt., ordrng 1 WPW10312695 (HV CONTROL BOARD), schdld next appmnt for 4/14 FRI 8-9,

Near Barkston Dr, Highland Heights, OH 44143
Eric M.

Eric M.

GE WASHER WSM2420D3WW Comp goes off balance and the support springs keep coming off. Found the holes in the base where the support springs screw into are stripped, and the threads on the support springs are damaged, needs base and support springs replaced. Very extensive repair, the entire tub/basket assy will have to be removed.. Repair declined, estimate only., , Job Cmpltd,

Near Fox Hollow Dr, Mayfield Heights, OH 44124
Eric M.

Eric M.

WHIRLPOOL DRYER ELE WED4815EW1 Comp will not start. Found open fuse in fuse box, fuse needs to be replaced., Job Cmpltd,

Near Traymore Rd, University Heights, OH 44118
Eric M.

Eric M.

WHIRLPOOL WASHER MVWC360AW0 Comp not completing cycles. Init fault code display: F7e5 (shifter fault), cleared. Ran tachometer verification test, passed. Init calibration cycle, shifter just continues to transition, washer tries to spin when should be agitating, suspect faulty shifter assy. Init manual genle agitation mode, ng, shifter just continues to transition, and instead of agitating, attempts to spin. Measured the capacitor with analong meter, cap good. Put in a new shifter, same result as before. Spoke to gs, more than likey the issue is with the mmcu, not the shifter assy, going to order/replace/calibrate/test mmcu. Discounting the cost of the shifter assy fm the cost of the mmcu per gs., ordrng 1 W10520038 (MMCU 145.95), , schdld next appmnt for 4/13 THU !,

Near E 89th St, Cleveland, OH 44106
Eric M.

Eric M.

WHIRLPOOL REFRIGERATOR ARB2117AW Comp constantly running, ice on evap cover in fz compartment, ice cream getting soft. Good airflow fm fz compartment to ff compartment. Door seals good, no airgaps found. Advanced defrost timer to defrost, heater not on, but timer is running, 120 vac to timer, no 120 vac fm timer to heater, disconnected timer, checked for continuity of the defrost heater, normal resistance is 29 ohms, reading open, and the bi-metal has a slight buldge at the top. Going to need the defrost timer, heater, and bi-metal replaced., ordrng 1 R0131577 (TIMER - DEFROST) and 1 WP10428409 (HEATER - DEFROST) and 1 WP10442411 (BI-METAL), schdld next appmnt for 4/13 THU ! [**],

Near Bratenahl Rd, Bratenahl, OH 44108
Eric M.

Eric M.

MAYTAG WASHER MVWC360AW0 Comp that after cycle is complete, washer starts cycle over. Suspect unit to be in continuous test mode due to short pwr outtage. Init fault code display, clear. Verfied that the washer was in fact in continuous test mode, took out of continuous test mode iaw WPSP W10683100, calibrated, ran auto test, passed. Ran drain/spin cycle to verify correct operation. Plastic accordian style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. , , Job Cmpltd, saved tckt [SdLink\289848a.png], saved tckt [SdLink

Near Eddy Rd, Cleveland, OH 44108
Eric M.

Eric M.

WHIRLPOOL DRYER WED5550XW0 Comp of squealing sound when started, goes away after getting warmed up. Removed lower access panel, lg amount of lint inside of cabinet. Found idler pulley making the sound, front and rear rollers need replaced as well, and needs cabinet vacuumed out. Quoted $138 labor. Gave cust number for dryer vent wizard., ordrng 1 W10837240 (IDLER PULLEY 2460) and 4 WPW10314173 (ROLLER - SUPPORT 1658)s and 8 WPW10512946 (TRI-RING 665)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $273.30 CC Ref # 684239269, schdld next appmnt for 4/13 THU 8-9,

Near Edgecliff Dr, Euclid, OH 44132
Robert A.

Robert A.

FRIGIDAIRE REFRIGERATOR FGHS2631PF4A Found bail arm backwards, reset, found evap drain 1/2out of cabinet causing leak, reset and sealed, op test ok, used 1 505587 ([Alt for WP505587]) from stock, Job Cmpltd,

Near Plank Rd, Montville, OH 44064
Robert A.

Robert A.

WHIRLPOOL RANGE WFE710H0AS0 Found bake element shorted, but receiving 220vac, needs element, ordrng 1 W10779716 (ELEMENT BAKE), schdld next appmnt for 4/14 FRI !

Near Duxberry Dr, Ravenna, OH 44266
Robert A.

Robert A.

WHIRLPOOL WASHER WTW7040DW0 Ran drain and spin cycle, no odd noises heard, spun basket by hand, good, ran test 52, good, found on a heavy load, motor would scrap on floor, raised unit, ran again, op test ok, Job Cmpltd,

Near Fairhill Dr, Ravenna, OH 44266
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW1 Found no response from controls, found c/b receiving 120 vac, green light on on control, reset connections, ng needs control, ordrng 1 W10916226 (CONTROL BD), schdld next appmnt for 4/14 FRI !,

Near Coit Rd, Ravenna, OH 44266
Robert A.

Robert A.

KITCHENAID DISHWASHER KDTM354DSS4 Ran diagnostic cycle, no codes, cleared soap and sump, water very soft, suggest less soap of a different soap, op test ok, Job Cmpltd,

Near Fairways Dr, Streetsboro, OH 44241
Robert A.

Robert A.

KENMORE WASHER 110.24852300 Found lid switch broken, replaced, ran unit, op test ok, used 1 3949247V (SWITCH46.30) from stock, , Job Cmpltd,

Near Woodside Ct, Streetsboro, OH 44241
Robert A.

Robert A.

WHIRLPOOL MICROWAVE WMH31017FS0 No pop, unit was made july of 2016 per ser/mod tag Found door switch locked when door is open, replaced, op test ok, used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Near Woodrow Ave, Bedford, OH 44146
Gail V.

Gail V.

WHIRLPOOL REFRIGERATOR WRF560SEYM05 Ff35, frz -4, temps, good, checked seals, good, talked w/cust, op test ok, Job Cmpltd,

Near Longvale Ave, Maple Heights, OH 44137
Robert A.

Robert A.

MAYTAG WASHER MVWB455YQ0 Found loud in spin, bearing loud, needs bearing kit, installed bearing kit, ran unit, op test ok, used 1 W10435302 (BEARING105.51) from stock, , Job Cmpltd,

Near S Woodland Rd, Chagrin Falls, OH 44022
Robert A.

Robert A.

WHIRLPOOL WASHER WFW94HEXW2 8:11, Found front retainer missing, replaced, ran unit, op test ok, used 1 WPW10237503 (FRONT RETAINER) from stock, Job Cmpltd,

Near Parker Dr, Chesterland, OH 44026
Dan H.

Dan H.

KITCHENAID DISHWASHER KUDS30IVBL4 Installed new adjusters, op test good , Job Cmpltd,

Near W Street Andrews Dr, Highland Heights, OH 44143
Arthur V.

Arthur V.

JENN-AIR OTR MICROWAVE UMC5200BAS Found resettable fuse open behind unit. Pulled out reser fuse. Op test good , , Job Compltd

Near Mountain Quail Pl, Painesville, OH 44077
Eric M.

Eric M.

KITCHENAID DISHWASHER KDFE104DWH0 Replaced tracks and wheel assys, optest good., used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job compltd

Near Maple St, Mentor, OH 44060
Eric M.

Eric M.

KITCHENAID REFRIGERATOR KFIS29BBWH03 The pad was incorrect color, installed it just so just cust can dispense ice. Ordering correct color., ordrng 1 W10317250 (PAD), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 4/13 THU !,

Near Maple St, Mentor, OH 44060
Dan H.

Dan H.

FRIGIDAIRE REFRIGERATOR FFTR1814LW2 Customer complaint that fresh food section is not cooling, fresh food section temperature at 71 degrees, freezer section temperature at 10 degrees, evaporator fan is running, found evaporator frozen solid, defrost heater is good, bi metal is good, found loose connection to defrost heater, reset connection, heater started working, cleared ice from evaporator, op test good , , Job Cmpltd, saved tckt [SdLink

Near Euclid Ave, Cleveland, OH 44103
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW6800WW1 Found bearing very loud. Needs bearing kit,stator and rps sensor. Est= 89.95 sc-----180.00 labor----- 329.85 parts ----total est =641.79----- parts needed are 1-w10435302 and 1- wpw10419333. And 1- wpw10178988. Cust does not want repaired. , Job Cmpltd,

Near Evergreen Dr, Mentor, OH 44060
Dan H.

Dan H.

FRIGIDAIRE REFRIGERATOR GHSC239DW0 Customer complaint that unit will not dispense ice or water, confirmed, found dispenser board burned also, main control is sending 120vac, unit needs new dispenser board, ordrng 1 241708307 (pc board,control), schdld next appmnt for 4/14 FRI !,

Near W 49th St, Cleveland, OH 44102
Dan H.

Dan H.

MAYTAG WASHER MVWC200XW1 Customer complaint that unit is making a thumping sound, found suspension rod had fallen off, no damage to suspension rod or mounts, reinstalled, ran diagnostics found f7e5(shifter fault), ran manual test cycle, unit will not agitate, found shifter motor resistance out of range, unit needs new shifter, installed new shifter, op test good , used 1 W10006355 ([Alt for WPW100063) from stock, Job Cmpltd,

Near Newman Ave, Lakewood, OH 44107
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR MFI2569VEM3 Replaced icemaker and right side gasket reforming using heat Op test good , Job Cmpltd,

Near Hendricks Rd, Mentor, OH 44060
Eric M.

Eric M.

WHIRLPOOL WASHER NTW4516FW1 Cust showed pop. Comp only hot water going in. Init fault code display: F8e5 (hot/cold reversed) found fill hoses reversed due to improper installation, reversed fill hoses, calibrated, auto test passed, optest good., Job Cmpltd,

Near E 222nd St, Euclid, OH 44123
Eric M.

Eric M.

MAYTAG' WASHER MVWB700VQ0 Comp not completing cycle, occasionally will not drain, did not run thru a clean washer cycle, displayed "ol" error. Init svc test iaw tech sheet, no faults present. Checked tub bounce, normal. Started auto test, test stayed in C1 and did not stop filling, cancelled test, drained water fm unit, checked the pressure hose, clear. Ran test again, same thing, continued to fill, suspect faulty pressure switch on mmcu, needs mmcu replaced., ordrng 1 WPW10187488 (MMCU), schdld next appmnt for 4/12 WED !,

Near Brainard Hills Dr, Pepper Pike, OH 44124
Eric M.

Eric M.

WHIRLPOOL DISHWASHER/B-IN KUDC10IXWH7 Replaced console and dispenser, ran thru svc test, passed, optest good., Job Cmpltd, O-emld tckt [SdLink\289347d.png],

Near Sittingbourne Ln, Beachwood, OH 44122
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRF989SDAM00 Installed new fresh food section evaporator fan and water reservoir, op test good , job compleated

Near State Rd, Parma, OH 44134
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR MSF25D4MDM02 Customer complaint that unit is not making ice, cycled ice maker, found water leaking out of ice maker mold, unit needs new ice maker , ordrng 1 WPW10300022 (ice maker ), schdld next appmnt for 4/12 WED !,

Near Burger Ave, Cleveland, OH 44109
Dan H.

Dan H.

FRIGIDAIRE DISHWASHER FFBD2411NS0A Installed new door gaskets, op test good , Job Cmpltd,

Near Springwood Rd, Parma Heights, OH 44130
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRB322DMBM00 Found fill tube frozen. Thawed out op test good. Cust has water line hooked up to warm water. Cust to replace water line to ice maker. , Job Compltd

Near Bennett Rd, Madison, OH 44057
Eric M.

Eric M.

MAYTAG WASHER MVWB700VQ0 Comp not completing cycle, occasionally will not drain, did not run thru a clean washer cycle, displayed "ol" error. Init svc test iaw tech sheet, no faults present. Checked tub bounce, normal. Started auto test, test stayed in C1 and did not stop filling, cancelled test, drained water fm unit, checked the pressure hose, clear. Ran test again, same thing, continued to fill, suspect faulty pressure switch on mmcu, needs mmcu replaced., ordrng 1 WPW10187488 (MMCU), schdld next appmnt for 4/12 WED !, saved tckt [SdLink\289138a.png],

Near Brainard Hills Dr, Pepper Pike, OH 44124
Robert A.

Robert A.

WHIRLPOOL WASHER WTW8600YW0 Installed hinges, op test ok, Job Cmpltd,

Near Morgan Way, Streetsboro, OH 44241
Eric M.

Eric M.

KITCHENAID REFRIGERATOR KRFC704FBS00 Comp of a high pitched sound that goes away when the door is opened. Explained to the cust that the ducted fan is what is making the sound and that it is the normal operation of the unit. Init svc test iaw tech sheet, ran thru every single test, and all tests passed with absolutely no abnormal sounds heard. The unit is operating just as it was designed to operate by the manufacturer., Job Cmpltd,

Near Beechmont Oval, Beachwood, OH 44122
Eric M.

Eric M.

MAYTAG WALL OVEN CWG3100AAS13 Comp bake or broil not working. Found igniter open, getting 120 vac, replaced ignitor, test bake and broil, opest good., used 1 12400035 (IGNITOR) from stock, Job Cmpltd, saved tckt [SdLink\289783a.png],

Near Valley Forge Dr, Solon, OH 44139
Robert A.

Robert A.

WHIRLPOOL DRYER WED4800XQ0 Found t fuse open, cut off open, element shorted to ground, replaced all, op test ok, used 1 279816 (CUTOFF), 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,

Near Redhawk Dr, Streetsboro, OH 44241
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDT720PADM2 Found wash motor receiving power, not running, needs sump asm, ordrng 1 WPW10671941 (SUMP ASM), schdld next appmnt for 4/14 FRI !,

Near Forest Dr, Kent, OH 44240
Arthur V.

Arthur V.

WHIRLPOOL RANGE WFE540H0ES0 Replaced top --- op test good, Job Cmpltd,

Near OH-45, Rome, OH 44085
Eric M.

Eric M.

KITCHENAID ICE MAKER KUIS18NNZB0 Comp not making ice, has performed the clean cycle and replaced the water filter, still no ice. Init svc test iaw tech sheet, all tests passed. Took out if svc test, turned unit on. The fill tube and hose covered inside and out with black mold, and the fill tube not connected to the supply pump, that was the reason for not msking ice. Needs the fill tube and hose replaced. Quoted $138 labor., ordrng 1 W10623750 (HOSE 2852) and 1 W10863947 (TUBE - FILL 2521), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $174.06 CC Ref # 681595991, schdld next appmnt for 4/12 WED !,

Near Club Dr, Aurora, OH 44202
Robert A.

Robert A.

MAYTAG WASHER MHWE301YW00 Ran diagnostics, long drain, pump clear, water in pump motor, replaced, ran unit, op test ok, used 1 WPW10730972 (PUMP) from stock, Job Cmpltd,

Near Garner Dr, Mogadore, OH 44260
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR CT19G6Q Installed new start device, op test good , Job Cmpltd,

Near Oaklawn Dr, Parma, OH 44134
Eric M.

Eric M.

WHIRLPOOL OTR MICROWAVE WMH53520CS5 Comp that the cooktop light will not turn on, bulb has been changed. Bulb not fully screwed in, optest good., Job Cmpltd,

Near Somerset Ln, Aurora, OH 44202
Robert A.

Robert A.

WHIRLPOOL RANGE WFG505M0BS0 , Complaint, when one burner is on flame is high, when second burner is lite, both flames are low, when 3rd burner is lite, all 3 are even lower, found supply valve just cracked on, turned on full, tested burners, good, op test ok, Job Cmpltd,

Near Maple St, Ravenna, OH 44266
Brian B.

Brian B.

KURS24LSBS01 KITCHENAID REFRIGERATOR The part that was sent to the cust did not have the bimetal attached to the thermal fuse. Replaced the bimetal from t/s. Optest ok. Per AB.. no charge to cust., used 1 WP10442411 (THERMOSTAT) from stock, Job Cmpltd,

Near Eagle St, Fairport Harbor, OH 44077
Brian B.

Brian B.

LER4634JQ1 WHIRLPOOL DRYER CC that the drum will not turn. Found the belt is broken, the idler pulley and the support rollers are worn. Replacing the belt, idler pulley, and the support rollers from t/s. Ran a test cycle optest ok. , used 1 341241 (BELT), 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,

Near E 294th St, Willowick, OH 44095
Brian B.

Brian B.

MEDC215EW1 WHIRLPOOL DRYER , Cust show pop, sent pic. CC that the unit will not heat. Checked the voltage at the outlet, does not have the correct voltage at the outlet. Will need an electrician. Also, advised cust to replace the foil vent with a semi rigid or rigid vent. , Job Cmpltd

Near Woodbridge Ave, Cleveland, OH 44109
Brian B.

Brian B.

MGR6775BDW WHIRLPOOL RANGE CC upper oven not lighting. Set oven to 350. Bake ignitor came on and burner lit within 60 sec. tested upper broil and lower oven. All burners lighting properly. Heated upper oven to 350. Checked temp. Oven temp is accurate. Also, lower oven bulb is burned out. Per warr information. Light bulb not covered. Could not duplicate any issue with oven. Optest ok., Job Cmpltd

Near Westlake Ave, Lakewood, OH 44107
Brian B.

Brian B.

WFG510S0AT0 WHIRLPOOL RANGE CC that the unit will not lite. Found the spark ignitor is not sparking at the tip. Will need a spark ignitor and a wiring harness. Replacing the spark ignitor and the harness from the t/s. Optest ok. , used 1 WP9758079 (ELECTRODE-BAKE BURNER), and 1 WPW10701462 (HARNS-WIRE) from stock, Job Cmpltd

Near W 154th St, Cleveland, OH 44135
Brian B.

Brian B.

MMV4205DS2 WHIRLPOOL MICROWAVE Updated pop, sent pic. Micr not heating. Found unit was dropped. Center frame shelf with magnetron is bent down causing wires to be ripped out of capacitor. Unit cannot be repaired. Called whirl TL, Joel, 7718745315. He said unit was purchased used or as floor model and customer will have to take back to home depot. No return visit neccassary., Job Cmpltd,

Near Smith Rd, Brook Park, OH 44142
Alice M.

Alice M.

WDF320PADT0 WHIRLPOOL DISHWASHER CC that the unit is not working. Removed front panel, checked voltage at control panel 32v. Checked voltage at term block 32v. Found the outlet has an open neutral. Will need an electrician. Optest ok.,

Near Parkmount Ave, Cleveland, OH 44135
Brian B.

Brian B.

NTW4516FW1 AMANA WASHER C that the unit is dead. Found the unit was not plugged in. Ran diag F8e1 long fill no fill. Cleared code. Ran calibraton, auto test. Optest ok. Found the cust is not using HE laundry detergent, advised cust to use HE detergent. , Job Cmpltd

Near Fidelity Ave, Cleveland, OH 44111
Eric M.

Eric M.

WHIRLPOOL OTR MICROWAVE WMH53520CS5 Comp that the cooktop light will not turn on, bulb has been changed. Bulb not fully screwed in, optest good., Job Cmpltd,

Near Somerset Ln, Aurora, OH 44202
Brian B.

Brian B.

SAV2655AWW WHIRLPOOL WASHER CC that the unit will not agitate. Removed front cover, found internal transmission damage. Will need a new transmission and seal kit. Will give est. cust doesnt want to repair. office do not order parts.

Near Clinton Ave, Cleveland, OH 44113
Dan H.

Dan H.

FRIGIDAIRE WASHER FTF530FS1 Customer complaint that unit goes off balance during spin cycle, started drain and spin cycle, found shock absorbers broken off of tub, unit needs new shock absorbers, ordrng 1 5304485917 (shock absorber kit47.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $298.68 Check # 1771, schdld next appmnt for 4/12 WED !,

Near Murray Rd, Valley View, OH 44125
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRT318FZDW01 Customer complaint that door makes scraping sound when fresh food section door is opened, found hinge guide hitting hinge when door is opened, adjusted hinges, op test good , Job Cmpltd,

Near Bradwell Rd, Garfield Heights, OH 44125
Chad  P.

Chad P.

KRFF300ESS00 KITCHENAID REFRIGERATOR Cc complaint that there was frost all over i the fz section. Frosting has been reduced to the back wall at this time and is minimal. Most likely the door was not completely closed. Forced a defrost cycle. Advised cust to monitor. Op test ok. , Job Cmpltd

Near E Wallings Rd, Broadview Heights, OH 44147
Arthur V.

Arthur V.

MAYTAG WASHER MHW5500FW0 Found unit needs dispener parts listed. Please ship direct to customer for them to install. , ordrng 1 W11084830 (SEPERATER) and 1 WPW1036588 (dispenser)

Near Old Woods Rd, Ashtabula, OH 44004
Chad  P.

Chad P.

WFE515S0ES0 WHIRLPOOL RANGE Installed seal and ran unit at 350f. Op test ok. , Job Cmpltd

Near Westwind Ct, Strongsville, OH 44149
Chad  P.

Chad P.

TEDS840PQ0 WHIRLPOOL DRYER 46, Found heating element open. Replaced. Op test ok. , used 1 279838 (ELEMENT) from stock,

Near Commons Oval, Strongsville, OH 44136
Chad  P.

Chad P.

WRX735SDBM02 WHIRLPOOL REFRIGERATOR Cc complaint that unit was frosting over in the freezer and got ice around the switch. Avised that the door was likely left open. Forced a defrost cycle. Cust to monitor. Op test ok. , Job Cmpltd

Near Willowbrook Dr, Cleveland, OH 44125
Robert A.

Robert A.

KITCHENAID RANGE KGRS306BSS0 nstalled burner kit, op test ok, Job Cmpltd,

Near OH-82, Mantua, OH 44255
Chad  P.

Chad P.

NTW4605EW0 AMANA WASHER Found latch out of position. Corrected. Op test ok. , Job Cmpltd

Near Throckley Ave, Cleveland, OH 44128
Chad  P.

Chad P.

WED92HEFC0 WHIRLPOOL DRYER Found the ss hose to dryer is not compatable. It will not correctly hook up to the unit causing a pour seal and leak. Advised cust to replace the hose. Op test ok. , Job Cmpltd,

Near Winthrop Rd, Shaker Heights, OH 44120
Paul H.

Paul H.

FEFL79JSA FRIGIDAIRE RANGE No bake, no broil, verified source and elements, all good, no hi limit on this unit, relays are not closing on board, needs main control, quoted: control #316462868

Near Farmington Turn, Westlake, OH 44145
Paul H.

Paul H.

WDF760SADM1 WHIRLPOOL DISHWASHER Sump is leaking in front and diverter is leaking as well, quoted sump and motor assembly, WPW10671942

Near Chandlers Ln, Olmsted Falls, OH 44138
Arthur V.

Arthur V.

GE WASHER GTW460ASJ2WW Cust concerned with unit making noises in spin. Checked unit in wash and spin. All checks are good. No unusual noises. Unit performed all functions. Ran diagnostics no errors. Unit op test good. Advised cust Agitator is supposed to move and is not loose Op test good. , Job Cmpltd,

Near Summer Ave, Ashtabula, OH 44004
Eric M.

Eric M.

KITCHENAID RANGE KSDB900ESS0 Comp that when cooking, the display showed fan speed too low and displayed an error code. Init fault code display: 3 instances of F8e0 (cooling fan speed too low), cleared, ran auto test, all tests passed, and did not diplay any faults or error upon completion of the test. Set to bake @ 350 @ 0816, hortly after starting, the f8e0 code came up. Dismantled top, found a piece of the foam stopping the blade. Re-assembled, optest good., Job Cmpltd,

Near Raccoon Hill Dr, Kirtland, OH 44094
Paul H.

Paul H.