Service History

Local Reviews

Rated 4.8 out of 5 stars based on 3653 customer reviews

Dan H.

Dan H.

KITCHENAID DBL WALL OVEN KEBS208DBL4 Customer complaint of f3 error code and door locking on its own, unit is displaying f3e0( oven temperature sensor open) error code, upper and lower oven temperature sensors read at 1080 ohms, unit needs new control board and oven temperature sensors that should be changed with new control, control is no longer available ; ordrng 1 4448871 (cntrl/mcrosw191.88) and 2 WP9755542 (probe-meat78.82)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Aldrich Dr, Bay Village, OH 44140
Dan H.

Dan H.

AMANA DRYER NED4655EW1 Customer complaint that unit is not shutting down during timed dry cycle, confirmed, unit continuously runs cool down cycle, found timer contacts c-b open, should be closed during cool down cycle, unit needs new timer; ordrng 1 W11043389 (TIMER), schdld next appmnt for 5/8 MON !,

Near Shore Dr, Lorain, OH 44053
Dan H.

Dan H.

KITCHENAID REFRIGERATOR KRMF706ESS00 Customer complaint that unit does not dispense ice or water, confirmed, found dispenser switch not connected to user interface, connected dispenser switch, op test good ; Job Cmpltd,

Near Shore Dr, Lorain, OH 44053
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRB322DMBB00 Found unit not cooling. Compressor running. Installed bullet valve. Unit in a vacuum. Added r134 a. Unit came out of vacume. Cust said unit did work for about 5 weeks. Needs compressor and evap. CFC TECH EXTRA TIME ; ordrng 1 W10507884 (compressor) and 1 WPW10317013 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 5/9 TUE !

Near Blair St, Conneaut, OH 44030
Arthur V.

Arthur V.

MAYTAG REFRIGERATOR MSD2542VEB01 Replaced fitting and hose assy. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Hazel Ave, Madison, OH 44057
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR GZ25FSRXYY2 Installed drain tube kit. 175.00 plus tax per AB ; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,

Near Lockwood Rd, Perry, OH 44081
Robert A.

Robert A.

KITCHENAID DISHWASHER KUDC10IXWH7 Found control locked, unlocked, ran diagnostics, cold water code, run hot water in sink before starting unit, watched cycle, good, op test ok; Job compltd

Near Althea Dr, Painesville, OH 44077
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW1 Checked outlet, correct, Ran diagnostics, no codes, ran recal cycle, good, ran spin cycle, good, op test ok; Job Cmpltd, saved tckt

Near Cobblestone Ln, Mentor, OH 44060
Robert A.

Robert A.

KITCHENAID DISHWASHER KUDS30IVBL4 Installed vent asm, handle asm and bi-metal, ran diagnostic cycle, op test ok; Job

Near Majesty Ln, Painesville, OH 44077
Robert A.

Robert A.

FRIGIDAIRE FRONT LOAD WASH FAFW3801LW4 Complaint, unit starts to fill, stops and does nothing, checked connections, good, ran diagnostics, no water entering unit, started normal wash,cold, unit filled and started to tumble, watched cycle for 10 min, good, ran rinse and spin, good, needs hot water hose Called jr needs hose Note still no hot water hose on unit; Job Cmpltd

Near Streetsboro Rd, Streetsboro, OH 44241
Robert A.

Robert A.

WHIRLPOOL MICROWAVE WOC54EC0AS03 Found f6e8 microwave manager lost com, reset control, cleared fault, tested unit, ng, needs manager and wide ui; ordrng 1 W10852640 (MANAGER) and 1 WPW10412514 (C-B), schdld next appmnt for 5/8 MON !,

Near Brighton Dr, Aurora, OH 44202
Paul H.

Paul H.

WRB322DMBM00 WHIRLPOOL REFRIGERATOR Tons of frost in FC, door appears to not be sealing properly, looks as though liner on door pulling away from shell, ordering door; ordrng 1 13109217SQ (dor-fip ss),

Near Reserve Ave, Oberlin, OH 44074
Paul H.

Paul H.

106.54606300 KENMORE REFRIGERATOR Compressor will not start, checked windings, good, tried breakout box, fired up, needs start device,; ordrng 1 WP2319792 (start-dev),

Near Lake Rd, Avon Lake, OH 44012
Jeff M.

Jeff M.

ED2KHAXVQ01 WHIRLPOOL REFRIGERATOR Filter housing is restricted it is not long water to pass through the system fast enough preventing the icemaker to fill up with enough water needs a new filter housing I tried removing the filter still have the same slow water out of the dispenser; ordrng 1 WPW10121138 (FILTER HOUSING), used 1 SENIORDISCOUNT

Near Sunrise Dr, Kent, OH 44240
Jeff M.

Jeff M.

KRSC503ESS KITCHENAID REFRIGERATOR The icemaker shaft is cracked see the picture needs a new icemaker; ordrng 1 W10873791 (ICEMAKER

Near Sylvan Dr, Kent, OH 44240
Jeff M.

Jeff M.

WTW4815EW0 WHIRLPOOL WASHER Main control is displaying a pressure sensor error pressure sensor hose checked good also the control will shut down if you try to start a cycle or calibrate the machine the unit needs a new control ; ordrng 1 W10711300 (CONTROL

Near Lakeside Dr, Streetsboro, OH 44241
Jeff M.

Jeff M.

MHW3505FW0 MAYTAG WASHER The bellow had excessive molding on it explain to the customer the proper procedures for cleaning the gasket call Greg to order a new gasket; ordrng 1 WPW10340443 (BELLOW)

Near Hannum Dr, Streetsboro, OH 44241
Jeff M.

Jeff M.

KEMS308SSS04 WHIRLPOOL MICROWAVE The new magnetron came damaged I collected all of the old parts to return to the office; ordrng 1 W11098747 (MAG),

Near Meadowbrook Dr, Aurora, OH 44202
Chad  P.

Chad P.

WRF989SDAH00 WHIRLPOOL REFRIGERATOR Installed housing. Op test no good. Found hairline crack in water tank tubing. Needs water tank replaced. ; ordrng 1 8567668 (tie-wire) and 1 W10821719 (WATER TANK),

Near Gross Dr, Parma, OH 44130
Chad  P.

Chad P.

MVWX655DW0 MAYTAG WASHER Ran unit on normal wash, drain spin and service test mode. Operations are normal. Found disp drawer cracked. Needs replaced. Cust can install. We do not need to return. ; ordrng 1 W10913691 (DISP DRAWER),

Near Silverbrook Ct, Broadview Heights, OH 44147
Chris H.

Chris H.

MVWX655DW1 MAYTAG WASHER Customer complaint that unit s drum hits the cabinet, unit is sitting on an uneven cement floor, adjusted legs basket is now centered, op test good ; Job Cmpltd

Near Wexford Ave, Parma, OH 44134
Dan H.

Dan H.

AMANA WASHER NTW4705EW0 Customer complaint that unit will not enter final spin cycle, customer had unit running when tech arrived, unit stopped at final spin, ran diagnostics found f2e1(stuck key), f5e3(lid unlock fault), f5e1(lid switch fault), and f5e2(lid lock fault) error codes, found lid switch solenoid out of range unit needs new lid lock, installed new lid lock, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,

Near New Jersey Ave, Lorain, OH 44052
Chris H.

Chris H.

MVWC555DW0 MAYTAG WASHER Installed new basket, op test good

Near Paula Dr, Middleburg Heights, OH 44130
Chris H.

Chris H.

AMANA REFRIGERATOR ABB1927DES Customer complaint that icemaker is leaking water from mold and he has to chisel the ice out of the bin, door gasket checks good, jumped icemaker from t-h icemaker cycled and filled, once filled iceMaker began to leak at back of mold, found mold cracked from heater, unit needs a new icemaker, spoke with gs ordering part ; ordrng 1 D7824706Q (ice maker, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/8 MON !,

Near Lake Rd, Rocky River, OH 44116
Chris H.

Chris H.

WTW8500DC0 WHIRLPOOL WASHER Installed new console, calibrated unit ,op test good ; Job Cmpltd,

Near Surrey Dr, North Olmsted, OH 44070
Corina B.

Corina B.

AMANA OTR MICROWAVE AMV1150VAS5 Replaced the main control. Optest ok. Brought core back for return.; Job Cmpltd,

Near Detroit Ave, Cleveland, OH 44113
Chris H.

Chris H.

MMV4203WS2 MAYTAG MICROWAVE Customer complaint that units display went out a few days ago but came back on since, display is working when tech arrived, heated glass of water for 2 minutes, unit heated, checked connection to board they are good,unable to duplicate issue, if problem persists unit may need a display board ; Job Cmpltd

Near Trailhead Ln, Berea, OH 44017
Corina B.

Corina B.

MAYTAG DRYER SDG2606AWW Removed the front panel, Found 2 metal balls in the blower housing. Vacuumed the dryer out,. Advised cust to change the foil vent to a semi rigid or a rigid vent. Checked outside vent. Optest ok.; Job Cmpltd,

Near Vineyard Rd, Willowick, OH 44095
Jeff M.

Jeff M.

KBFS25EWBL7 KITCHENAID REFRIGERATOR S38253 covers parts only i found ice in the frezor i steamed out the unit and cleand the drain and the ice maker failed installed new part unit op tested good; used 1 W10619951 (TUBE-DRAIN), and 1 W10884390 (ICE MAKER ASSY) from stock

Near Aileen Dr, Mentor, OH 44060
Jeff M.

Jeff M.

WED481EW1 WHIRLPOOL DRYER Unit is not heating i found one of the two 30amp fuses blown after i took the back pannel off the unit and checked the fuses n element. Once the unit gets a full 240vac the unit will heat up.; Job Cmpltd,

Near Hathaway Rd, Garfield Heights, OH 44125
Jeff M.

Jeff M.

WED8600YW0 WHIRLPOOL DRYER Installed new part unit op tested good

Near Walford Rd, Warrensville Heights, OH 44128
Jeff M.

Jeff M.

WOD51EC7AB04 WHIRLPOOL WALL OVEN Took the door apart clean the inside of the door put the door back together explain the customer this can happen again and warranty does not normally cover this; Job Cmpltd

Near Hazelmere Rd, Beachwood, OH 44122
Jeff M.

Jeff M.

ED20TKXFN00 WHIRLPOOL REFRIGERATOR Start relay between the two terminals were open installed a new starter relay unit tested good; used 1 8201786 (STARTER) from stock,

Near Churchill Blvd, University Heights, OH 44118
Paul H.

Paul H.

KDTE504DSS0 KITCHENAID DISHWASHER Replaced main control, ran a diagnostics cycle, went through cycle, op test ok.; Job Cmpltd,

Near Grafton-Eastern Rd, Grafton, OH 44044
Chris H.

Chris H.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Customer complaint that unit is leaking water states if he doesnt leave a towel on the floor water will trail out, pulled unit found unit is leaking from the supply line, leak is not fault of unit itself, customer has plastic water supply line and a piercing valve, advised this is a flood hazard and should be replaced with a steel braided or copper line and should have a ball style check valve, customer to replace line and valve, unit is operating as designed ; Job Cmpltd,

Near Richland Ave, Lakewood, OH 44107
Paul H.

Paul H.

WRF535SMBW00 WHIRLPOOL REFRIGERATOR Had experienced frost buildup in FC, stated it had cleared but now the light is not coming on, cleared some remaining frost from door switch in FC, light functions fine now, also had concerns about it not sealing properly, removec a piece of tape from FC door gasket, showed customer, op test ok.; Job Cmpltd

Near S Boone Rd, Columbia Station, OH 44028
Dan H.

Dan H.

KITCHENAID DISHWASHER KUDC10FXSS5 Installed new control and user interface, op test good ; Job Cmpltd,

Near Crestwood Dr, Avon Lake, OH 44012
Paul H.

Paul H.

KDTE104ESS3 KITCHENAID DISHWASHER Ran diagnostics, 5-1 door not latched within 4 minutes of cycle selection, only code, test proceeded, while running test customer stated that unit ran for 4-5 hours on normal, checked owners manual, normal cycle runs 150-190 minutes, heat dry adds 52 minutes, that equals 242 minutes- which is 4 hours and 2 minutes, explained to customer, op test ok; Job Cmpltd

Near Burlwood Dr, Strongsville, OH 44136
Dan H.

Dan H.

WHIRLPOOL ELEC SLIDE-IN GY397LXUB03 Installed new keypad, op test good ; Job Cmpltd,

Near Walker Rd, Avon Lake, OH 44012
Robert A.

Robert A.

GE B/IN REFRIGERATOR Complaint no lights, found switch off, turned on, good, checked temp, 34deg, good, op test ok; Job Cmpltd,

Near S Woodland Rd, Chagrin Falls, OH 44022
Paul H.

Paul H.

ZISP420DXBSS GE REFRIGERATOR Replaced transformer, all LEDs functioning now, op test ok.; Job Cmpltd,

Near Britannia Pkwy, Avon Lake, OH 44012
Chad  P.

Chad P.

WFG510S0AW1 WHIRLPOOL RANGE Installed parts listed and placed core on truck for return.

Near Gina Dr, North Ridgeville, OH 44039
Chad  P.

Chad P.

WTW5800BW0 WHIRLPOOL WASHER Found shifter failed. Replaced. Op test ok. All wiring, control and drive system check good. ; used 1 W10006355 ([Alt for WPW100063) from stock, Job Cmpltd,

Near Aldridge Dr, Columbia Station, OH 44028
Chad  P.

Chad P.

JBS55S0M2SS GE RANGE Unit is heating but temps are low by about 15 to 20. Calibrated. Op test ok. ; Job Cmpltd,

Near N Hills Dr, Broadview Heights, OH 44147
Chad  P.

Chad P.

WFG510S0AS2 WHIRLPOOL RANGE Removed oven bottom and cleaned grease. Reinstalled and ran unit at 350. Oven bottom smoked a little bit but this is normal. Advised on spillage. Op test ok. ; Job Cmpltd,

Near Turney Rd, Garfield Heights, OH 44125
Chad  P.

Chad P.

WRT311SFYW00 WHIRLPOOL REFRIGERATOR Installed evap and drier and charged unit. Op test ok. Please allow 24 hrs for normal cooling to resume.

Near S Belvoir Blvd, South Euclid, OH 44121
Chris H.

Chris H.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, frz temp at 10 ff temp at 50, ff evap is frozen customer had set at lowest temp, advised ff evap will freeze when set that low, corrected temps, frz evap has ice build up at top, fan is stuck in ice, set to defrost, unit needs a new frz evap fan with harness, spoke with gs ordering part ; ordrng 1 W11032800 (FAN MOTOR AND HARNESS),

Near Pebble Ct, North Ridgeville, OH 44039
Chris H.

Chris H.

MDB7749SBW3 WHIRLPOOL DISHWASHER Customer complaint that unit is not completing cycles and that lights are flashing on the ui, ran diagnostics found stuck key, heated dry button is stuck on, unit needs a new user interface, no corrosion or silver migration found, qouted customer,

Near West Rd, Oberlin, OH 44074
Chris H.

Chris H.

AFI2539ERM00 AMANA REFRIGERATOR Customer complaint that unit stopped cooling on sunday, unit was unplugged when tech arrived, plugged in unit, compressor is not running, used satrt box compressor did nto start, tapped system needle spiked to 50psi, unit needs a new compressor and dye drier,spoke with gs ordering part CFC JOB -XTRA TIME NEEDED ; ordrng 1 W10507884 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock,

Near Revere Dr, North Ridgeville, OH 44039
Paul H.

Paul H.

MFT2778EEZ00 REFRIGERATOR MAYTAG Defosting issue in RC, thermistor needs replaced, however fan has damage from frost buildup as well, ordering both; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire)

Near Waterfall Way, Westlake, OH 44145
Jeff M.

Jeff M.

WEG745H0FS0 WHIRLPOOL RANGE Power cord is losing continuity from the end of the pigtail to where it plugs into the name wiring harness l1 has no continuity neutral has continuity from the plug to the control l1 and neutral both have continuity to the control there is a open in the wire on the power cable customer has a maintenance guy redoing his kitchen maybe Scott will put the cord on they need it sooner than later

Near Lee Rd, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

WGG745S0FS02 WHIRLPOOL RANGE The part has arrived damaged and try to bend it back to its original position customer still wants it to be re-ordered because it does have a slight wave in the metal still the cover needs to be re-ordered; ordrng 1 WPW10318550 (UI SS COVER)

Near Stonehaven Ln, Bedford Heights, OH 44146
Chad  P.

Chad P.

MED6000XW2 MAYTAG DRYER Found motor vibrating and shaking base of unit. Mounting brackets are tight. Will require motor and blower to be replaced. Cust requests am for install if possible please. ; ordrng 1 WPW10211915 (BLOWER WHEEL) and 1 WPW10508324 (MOTOR)

Near Basswood Dr, Olmsted Falls, OH 44138
Chad  P.

Chad P.

MVWB850YG0 MAYTAG WASHER Found screws in hinges are seized and heads are breaking off. Will need lh hing screws and lid to correctly repair. ; ordrng 1 W10842963 (LID) and 4 WPW10078270 (SCREW. )s and 1 WPW10544329 (HINGE, LH),

Near Woodrow Ave, Parma, OH 44134
Chad  P.

Chad P.

KDRU767VSS00 CLEVELAND KITCHENAID Spoke with fb. Seems to agree that units issue is coming from moisute getting into the touch pad and to go ahead with vent kit. C.p. Only for this job. Advised it is okay to seal touch pad with silicone from back side as long as it can be removed.

Near Briarwood Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

MAYTAG WASHER MHW3505FW1 ust show pop, sent pic. CC that there is no hot water. Ran diag no codes. Ran calibration. Ran a a rapid wash, put on hot water. Optest ok. ; Job Cmpltd,

Near N Marginal Dr, Willowick, OH 44095
Brian B.

Brian B.

LGHT1846QF1 FRIGIDAIRE REFRIGERATOR CC that i/m not working. Cycled i/m.. arm does not move. Will need new i/m. Will give est. customer does not want to repair.

Near Linden Rd, Rocky River, OH 44116
Brian B.

Brian B.

WED4815EW1 WHIRLPOOL DRYER Replaced drum rollers sent to cust. Also replaced idler pulley from t/s that was making some noise. Ran test cycle. Optest ok.; used 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,

Near Mercedes Ave, Rocky River, OH 44116
Brian B.

Brian B.

GLDT690D00BB GE DISHWASHER Machine approx 4 or 5 years old. Ran diag. All functions are working.. heater is working.. advised customer to run hot water in sink first, fill up rinse aid dispenser with jet dry, and run a cleaner such as dishwasher magic through machine. Optest ok.; Job Cmpltd,

Near Roy Dr, Lakewood, OH 44107
Brian B.

Brian B.

WRS571CIDM01 WHIRLPOOL REFRIGERATOR Verified dop on sd web.. checked temps. 39 ff... 4 frz.... CC that i/m stopped working. Found bail arm broken on i/m.. will need new i/m. Office to order part. R/ s per cust req.; ordrng 1 W10873791 (ICEMAKER)

Near Hathaway Ave, Lakewood, OH 44107
Corina B.

Corina B.

MAYTAG REFRIGERATOR MSD2651HEW Replaced the filter backing. Optest ok.; Job Cmpltd,

Near Seaborn, Willowick, OH 44095
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER DU915PWSS0 Unit door frame bent due to a fall by customer. Part needed is 1- WP9743028. Cust does not want repaired. Customer to purchase new ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Cllctd $85.35 CC Ref # 70, Job Cmpltd,

Near Mayfield Rd, Chardon, OH 44024
Dan H.

Dan H.

MAYTAG REFRIGERATOR MFT2776DEM00 Customer complaint of buzzing noise, ran service diagnostics mode, turned on evaporator fans, no noise, turned on air damper, no noise, turned on compressor and condenser fan, no noise, turned on ice box fan, no noise, no unusual noises heard, unable to duplicate the problem, unit is operating as designed ; , Job Cmpltd,

Near Belmont Dr, Avon Lake, OH 44012
Chris H.

Chris H.

WHIRLPOOL WASHER WTW5000DW1 Customer complaint that unit is taking a long time to fill and doesnt fill up all the way, no codes stored, unit completed its test cycle, started unit on normal fill, unit is operating as designed, recommended bulky setting if customer needs more water, instructed on proper load size and soap usage as this is customers first high efficiency unit, no issues discovered, op test good; Job Cmpltd,

Near Parma Park Blvd, Parma, OH 44130
Chris H.

Chris H.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Customer complaint that unit is till not making ice, removed bin no cubes found, icemaker mold is was empty, found shutoff arm in the off position, flipped shutoff arm, mold filled, customer to monitor ; Job Cmpltd,

Near Roadoan Rd, Brooklyn, OH 44144
Chris H.

Chris H.

WHIRLPOOL REFRIGERATOR WRS325FNAB00 Customer complaint that can hear unit when its running, ff temp at 39 frz temp at 2, can hear rattling noise coming from condenser coils, inserted foam pieces, noise is not present now, op test good ; Job

Near Gertrude Ave, Cleveland, OH 44105
Dan H.

Dan H.

MAYTAG DRYER MEDX655DW1 Installed new door handle, op test good ; Job Cmpltd,

Near [501 - 599] Mitchell Ct, Lagrange, OH 44050
Corina B.

Corina B.

MAYTAG DRYER MEDE200XW1 Ran diag, f3e1 Exhaust Thermistor Open replaced the thermal fuse, optest failed. Checked the door switch, getting continuity between the connection. Jumper the wires dryer ran. Talk to GS and he is saying the door switch has failed. Part is discontinued, office to reseach part. Call cust and let them know if part is found. Cust pd s/c.replaced the latch and the thermal fuse from t/s.; ordrng 1 WPW10318609 (switch-dor), used 1 279570 (LATCH 1384), and 1 WP3392519 (THERMAL FUSE 1540) from stock,

Near Berwick Rd, Madison, OH 44057
Corina B.

Corina B.

WHIRLPOOL REFRIGERATOR WRX988SIBM03 Replaced the parts list. Leveled the doors. Optest ok. ; Job Cmpltd,

Near Hunting Lake Dr, Painesville, OH 44077
Dan H.

Dan H.

MAYTAG FREEZER MZF34X16DW00 Customer complaint that unit is not cooling, evaporator fan is running, no frost psttern on evaporator, compressor is running, compressor amp draw at 0.5amps, system previously tapped, connected gauges, system found in a 10" vacuum, added half charge, frost pattern improved, low side gauge reading 0psi, compressor amp draw at 1amp, unit needed charged recovered refrigerant, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator i; Job Cmpltd,

Near OH-46, Jefferson, OH 44047
Arthur V.

Arthur V.

GE REFRIGERATOR GFE29HGDEBB Found wire harness had slipped in between flapper and frame. Remove dispenser cover and readjusted harness so it would not interfere with flapper door closing ; Job Cmpltd,

Near Fairfax Dr, Geneva, OH 44041
Arthur V.

Arthur V.

GE REFRIGERATOR PFSS5NFZASS Replaced evap fan motor and blade. Op test good--- ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Ravinewood Dr, Austinburg, OH 44010
Corina B.

Corina B.

MAYTAG DRYER MGD3500FW0 Replaced the drum. Found the semi rigid vent is smashed. Advised the cust it needs to be fixed to get the proper air flow. Ran cycle test, Optest ok...; Job Cmpltd,

Near Courtland Rd, Beachwood, OH 44122
Chris H.

Chris H.

FRIGIDAIRE REFRIGERATOR GLHS37EHSB7 Installed new control, op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Eldamere Ave, Cleveland, OH 44128
Dan H.

Dan H.

WHIRLPOOL WALL OVEN GBD307PDS09 Customer complaint that oven display was dimming then went blank, buttons beep when pressed but nothing happens, Control recieving 120vac, display is blank , unit needs new control, customer does not want repair at this time; ordrng 1 WPW10438751 (cntrl-elec328.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Lucky Bell Ln, Chagrin Falls, OH 44023
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDF540PADW2 Big differance in amount of water leaking but still getting a couple of tablespoons of water on initial start up. Talked to GS. Order vent reschedule at cust request ; ordrng 1 WPW10329609 (vent), schdld next appmnt for 5/8 MON !,

Near W Jefferson St, Jefferson, OH 44047
Dan H.

Dan H.

FRIGIDAIRE REFRIGERATOR FRS26LF8CSN Customer complaint that unit is leaking water, found unit leaking from cracked seem on valve, unit needs new valve; ordrng 1 242252702 (valve69.75), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $308.18 Check # 3960, schdld next appmnt for 5/8 MON 3-5,

Near Bayberry Dr, Chagrin Falls, OH 44023
Corina B.

Corina B.

WHIRLPOOL REFRIGERATOR WRS576FIDW01 CC That the fz door hitting the inside wall of the unit. Adjusted the fz door to where its not hitting the inside door. Checked the fz gasket, checks good. Optest ok. ; Job Cmpltd,

Near E 134th St, East Cleveland, OH 44112
Corina B.

Corina B.

FRIGIDAIRE REFRIGERATOR FGHS2631PF4A Replaced the fill tube. The water line did not have a connector to fit on the fill tube. Kept the old water line on, talked to GS and agreed that it is ok to put back on. Optest ok. ; Job Cmpltd,

Near Swetland Blvd, Richmond Heights, OH 44143
Corina B.

Corina B.

MAYTAG WASHER MVWB765FW0 , CC that there is a loud noise when is washing. f0e5 Off Balance Load. Ran test 51 and 52. Ran a rapid wash, with clothes. Adjusted the legs to level machine. Advised cust this is normal. Optest ok. ; Job Cmpltd,

Near Arbor Dr, Willoughby, OH 44094
Chris H.

Chris H.

FRIGIDAIRE REFRIGERATOR FRT18L4JWK Installed new rails, op test good; Job Cmpltd,

Near Ansonia Ave, Brooklyn, OH 44144
Chris H.

Chris H.

MAYTAG WASHER MVWX655DW1 Customer complaint that unit is leaking water back into tub, and knob is broken, hooked up unit to lowes appliance test cart, unit began to fill paused unit, water valve is not leaking, cancelled unit, unit is draining properly, no codes stored in diagnostics, knob was not broken just insert had came out, reinstalled knob insert, unable to duplicate any further issues, unit is operating as designed ; Job Cmpltd,

Near Northcliff Ave, Brooklyn, OH 44144
Chris H.

Chris H.

KITCHENAID DISHWASHER KUDS30FXSS, Customer complaint that unit was smoking and caught fire, removed panel unit needs a new user interface, control wiring harness due to fire damage and upper rack adjusters, spoke with gs ordering parts ; ordrng 1 W10479761 (cntrl-elec) and 1 W10712394 (adjuster) and 1 W10871221 (harns-wire) and 1 WPW10481125 (panel-cntl), schdld next appmnt for 5/5 FRI !,

Near Rockwood Ct, Avon Lake, OH 44012
Chris H.

Chris H.

MAYTAG WASHER MVWC415EW2 Customer complaint that unit is walking across floor during use, suspension is ok, ran diagnostics found unbalnced load, cleared code, ran drain and spin, unit must have been installed on an unlevel or unsolid floor, unit is operating as designed ; Job Cmpltd,

Near Center Rd, Avon, OH 44011
Chris H.

Chris H.

WHIRLPOOL DISHWASHER WDT720PADM2 Customer complaint that unit was not drying properly, customer stated since she put rinse aid in the unit has began drying correctly, ran diagnostics no codes stored, unit completed service cycle, heater came on, unit is operating as designed ; Job Cmpltd,

Near Oxford Park Ln, Olmsted Township, OH 44138
Chris H.

Chris H.

WHIRLPOOL REFRIGERATOR KRFF305EBS00 Customer complaint that units freezer handle is loose, tightened handle, op test good ; Job Cmpltd,

Near Cherokee Trail, Middleburg Heights, OH 44130
Chris H.

Chris H.

FRIGIDAIRE MICROWAVE EI30BM60MSA Customer complaint that units display went out and unit is not heating, started glass of water inside unit for 2 minutes unit is not heating, unit is pulling 7 amps has a high side issue hinge on door is broken where it is welded inside the cavity,hinge is an unrepairable part, confirmed with gs; Job Cmpltd, O-emld tckt [SdLink\290818a.png],

Near Stonecrest Dr, Brook Park, OH 44142
Dan H.

Dan H.

WHIRLPOOL RANGE WFG770H0FZ0 Installed new dsi board, op test no good, gas safety valves at 218 ohms, bake igniter receiving 120vac, broiler lights, found unit plugged into ungrounded outlet, advised customer that they need an electrician to correct outlet, plugged unit into ground outlet, op test no good, unit already has extra ground on venturi tab installed, called whirlpool techline spoke to butch, suggested replacing burner tube sr#7718941104, ordering burner; ordrng 1 W10764654 (burnr-oven), schdld next appmnt for 5/5 FRI !,

Near Som Center Rd, Mayfield Heights, OH 44124
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRT318FMDB00 Customer complaint of loud noise, can hear evaporator fan hitting frost upon arrival, fresh food section temperature at 56 degrees, freezer section temperature at 30 degrees, found evaporator frosted over, ran diagnostics test mode, defrost heater is working, no air leaks in cabinet, found fresh food section thermistor out of range, air channel broken from frost build up, unit needs new fresh food section thermistor and air channel; ordrng 1 W10838965 (thermistor) and 1 W10919804 (AIR CHANNEL, ),

Near Warrensville Center Rd, South Euclid, OH 44121
Dan H.

Dan H.

ADMIRAL WASHER ATW4675YQ1 Customer complaint that unit does not spin clothes out on wash cycle but will spun on drain and spin cycle, ran diagnostics found f7e1(basket speed fault) error code, unit passed test for error code shown, started normal wash cycle with correct load size, unit filled, washed, drained, rinsed, unit stopped at final spin and did not spin, called fb, unit needs new shiftier per fb, paused cycle, installed new shifter, unpaused cycle, lid locked unit spun clothes to almost dry, op test good ; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd,

Near Plainfield Rd, South Euclid, OH 44121
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDF560SAFM0 Replaced motor sump assy. And panel. Op test good ; Job Cmpltd,

Near Sentinel Rd, Dorset, OH 44032
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER MDB8979SFZ2 Replaced both tracks and latch strike. Door closing much better. Not leaking after testing for 10 min ---advised customer about power connection and how important grounds are for personal safety. Unit op test good. Power coming in should be addressed by a qualified electrician ---; Job Cmpltd,

Near Wilmetta Ave, Orwell, OH 44076
Arthur V.

Arthur V.

KITCHENAID RANGE KDRS467VSS01 File number ----7718935679. Please change auth number to K9L300EPL1---- needs appliance manager bd and both fan motors. Called techline talked to kurt --- needs appliance manager bd and both fan motors. ; ordrng 1 W10794022 (motor-fan) and 1 WPW10116185 (APPLIANCE MNGER BD ) and 1 WPW10245511 (blower), schdld next appmnt for 5/4 THU !,

Near Rainbow Dr, Painesville, OH 44077
Chris H.

Chris H.

WHIRLPOOL DISHWASHER WDT720PADM2 Customer complaint that unit was not drying properly, customer stated since she put rinse aid in the unit has began drying correctly, ran diagnostics no codes stored, unit completed service cycle, heater came on, unit is operating as designed ; Job Cmpltd,

Near Oxford Park Ln, Olmsted Township, OH 44138
Chris H.

Chris H.

WHIRLPOOL REFRIGERATOR KRFF305EBS00 Customer complaint that units freezer handle is loose, tightened handle, op test good ; Job Cmpltd,

Near Cherokee Trail, Middleburg Heights, OH 44130
Chris H.

Chris H.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Customer complaint that units deli drawer temp adjuster will not move freely, something spilled on temp adjuster and made it stuck, moved adjuster removed shelf for customer so she could clean up spill, op test good ; Job Cmpltd,

Near Fry Rd, Brook Park, OH 44142
Corina B.

Corina B.

GE REFRIGERATOR GYE22KSHDSS Checked temp FF 44.2* fz 16.4*. Found the deli drawer is frozen over. Service bulletin REF02-15 WR49X25197 to replace the ff fan and update to software. Talk to GS to order part. Cust pd deduct.; ordrng 1 WR49X25197 (AP5 SUM BOARD NIDEC FF FAN KIT), , schdld next appmnt for 5/4

Near Overton Dr, Mentor, OH 44060
Corina B.

Corina B.

WHIRLPOOL DISHWASHER WRX735SDBM03 Its a refrigerator and not a dishwasher. Cust showed pop. CC that the unit is making a humming noise.. Fz 16.9* ff 43.1* ran diag. Checked the evap fan motor, compressor fan motor, ice box fan motor. Could not duplicate the problem. Optest ok. ; Job Cmpltd,

Near Melshore Dr, Mentor, OH 44060
Dan H.

Dan H.

WHIRLPOOL MICRO OVEN WMH31017FW0 Customer complaint that unit is not starting, found display blank, no buttons responding, found no power to unit, found gfci unit is plugged into tripped, unable to reset gfci, advised customer that they need an electrician to install dedicated non gfci outlet for microwave, plugged unit into different outlet, unit is operating as designed ; Job

Near Clearview Dr, Euclid, OH 44123
Dan H.

Dan H.

KITCHENAID REFRIGERATOR KRFF707ESS01 Installed new freezer section door and nameplate, op test good ; Job Cmptd

Near Nicholas Ave, Euclid, OH 44123
Arthur V.

Arthur V.

KENMORE RANGE 79045714100 Replaced spark module and inner door glass. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Middle Ridge Rd, Perry, OH 44081
Corina B.

Corina B.

MAYTAG DRYER MEDB400VQ0 Replaced the drum and heater. Ran cycle test, dryer quit working. Took dryer apart put dryer back together. Is now working. Cleaned dryer out and replaced the vent hose with a semi rigid. cust pd . Ran a cycle test, optest ok. ; , Job Cmpltd,

Near Reynolds Rd, Mentor-on-the-Lake, OH 44060
Dan H.

Dan H.

AMANA REFRIGERATOR SSD25TW Part received is wrong part, ordering correct water valve; ordrng 1 WPW10247599 (valve-inlt), schdld next appmnt for 5/5 FRI 8-11,

Near Sutherland Ct, Mentor, OH 44060
Robert A.

Robert A.

GE DISHWASHER GDWF160R100SS , Installed drain pump, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Shawnee Trail, Streetsboro, OH 44241
Corina B.

Corina B.

WHIRLPOOL REFRIGERATOR WRX988SIBM01 CC that the im is not making ice. Checked temp ff 38 fz 5. Ran diag test Service Test - 59: Ice Maker Motor, motor did not move. Checked for voltage for the i/m 120v, ohmed out the heater 5.3ohms. Service Test - 56: Ice Maker Error Codes, E2 = Motor lost position. Service Test - 37: Ice Box Thermistor 01-pass, Service Test - 45: Ice Maker Water Fill Test, filled. Talk to GS ordering an i/m. Office to order part. ; ordrng 1 WPW10764668 (icemaker), schdld next appmnt for 5/4 THU 8-11,

Near Mayfield Rd, Chardon, OH 44024
Dan H.

Dan H.

AMANA WASHER ALW780QAW Installed new seal kit and agitator, op test good ; Job Cmpltd,

Near Findley Dr, Mentor, OH 44060
Arthur V.

Arthur V.

WHIRLPOOL RANGE WFE540H0AS0 Replaced. Bake element. Op test good. ; Job Cmpltd,

Near Treelane Dr, Ashtabula, OH 44004
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Installed frz door, op test ok; Job Cmpltd,

Near W Shore Dr, Kent, OH 44240
Robert A.

Robert A.

ROPER DRYER RED4516FW0 Found foil vent crushed behind unit, ran unit making a scrapping sound, removed screw driver bit fron drum bearing, ran unit , good air flow, suggest changing vent, op test ok; Job Cmpltd, saved tckt [SdLink

Near Dodge St, Kent, OH 44240
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF989SDAE02 Complaint frz warm, ice melting in bin, Ff40, frz 10, comp and fans running, frz evap frost by cap tube only, inspected all soder joints, good, found green dye on bottom rt side of ff evap, needs ff evap Talked w/fb; ordrng 1 W10917531 (FF EVAP) and 1 WPW10143759 (DRIER), schdld next appmnt for 5/3 WED ! [***],

Near Bridgeview Dr, Deerfield, OH 44411
Robert A.

Robert A.

WHIRLPOOL WASHER WFW70HEBW0 Ran diagnostics f8e1 long/no fill, found cold valve screen clogged, cleared, good water flow, cleaned disp, good, ran diagnostic cycle, good, op test ok; Job Cmpltd,

Near County Line Rd, Palmyra Township, OH
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDF760SADM0 After installing motor and pump found drain hose with a split in it. Needs drain hose and feed tube-----reschedule at customer request feed tube needs replaced due to water deposits ; ordrng 1 W10861745 (tube-feed) and 1 WPW10545278 (hose-drain), schdld next appmnt for 5/5 FRI !,

Near US-322, Williamsfield, OH 44093
Gail V.

Gail V.

KITCHENAID RANGE KGSS907SSS00 Replaced the blower. Ran a cycle test to 350* temp good. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Bell Rd, Chagrin Falls, OH 44022
Corina B.

Corina B.

WHIRLPOOL DISHWASHER KUDS25SHBL1 CC that the dishes are not getting cleaned. Found the upper spray arm is missing and the middle spray arm tube has deteriotated. Called GS gave cust est. do not order partS JOB COMPLTD

Near Stump Hollow Ln, Chagrin Falls, OH 44022
Corina B.

Corina B.

WHIRLPOOL WASHER WTW8540BW1 CC that water is left in the dispenser and keeps getting a ul code. Advised cust that is normal to have water left over in the dispenser and for water to be put in the dispenser even if your not using it. Ran diag code ul off balance load. Checked the basket spins free. Found the tub was leaning to far back. Adjusted the legs. Ran a rinse and spin optest ok. ; Job Cmpltd,

Near Seneca Rd, Mayfield, OH 44143
Corina B.

Corina B.

MAYTAG DISHWASHER MDBH979SAW0 Replaced main control. Ran calibration. Optest ok.; Job Cmpltd,

Near E 349th St, Eastlake, OH 44095
Dan H.

Dan H.

GE REFRIGERATOR PSI23MGPABB Installed new freezer section door, op test good ; Job Cmpltd,

Near Tonawanda Dr, Rocky River, OH 44116
Corina B.

Corina B.

JEN REFRIGERATOR JFC2070KRS CC that the unit is not cooling, started cooling. Checked temp Fz 10.4* ff38.8* ran diag. Could not duplicate the problem. used the steamer to steam the evap. Optest ok.; Cllctd

Near E 215th St, Euclid, OH 44123
Arthur V.

Arthur V.

WHIRLPOOL RANGE MES8880DS0 Found unit getting a f2e0 error code. Getting no response from touch pad except for cancel. Per techsheet. Needs membrane and harness please change primary number to 440-479-8124----; ordrng 1 W10680393 (swtch-memb) and 1 W11025616 (HARNESS KEYPAD ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/4 THU !,

Near Hall Rd, Chardon, OH 44024
Arthur V.

Arthur V.

MAYTAG DRYER MEDB835DW1 Cust complaint unit would not start and light would stay on in the drum. Pushing on door switch had no effect. Found door switch popping when closing. Needs door switch reschedule at customer request ; ordrng 1 W11036551 (DOOR SWITCH), schdld next appmnt for 5/5 FRI 12-5,

Near Homewood Dr, Painesville, OH 44077
Robert A.

Robert A.

GE B/IN REFRIGERATOR ZIRS360NXARH Recovered refrigerant, replaced evap and drier (cust supplied) pulled 28"vac w/pump, watched, no change, charged 8.5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,

Near S Woodland Rd, Chagrin Falls, OH 44022
Robert A.

Robert A.

WHIRLPOOL MICROWAVE JMW2330WS00 Found glass plate broken, ran unit, tt motor making noise, needs motor and coupler; ordrng 1 8205676 (tray-cook72.09) and 1 W10911403 (TT MOTOR62.56) and 1 WPW10776938 (COUPLER17.61), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/3 WED !,

Near Giles Rd, Moreland Hills, OH 44022
Dan H.

Dan H.

WHIRLPOOL HOOD UXT4030ADB2 Customer complaint that hood is not blowing, unit receiving 120vac, fan is working on both high and low settings, unit is operating as designed ; Job compltd

Near Milligan Ave, Cleveland, OH 44135
Dan H.

Dan H.

WHIRLPOOL' RANGE WFG505M0BS0 Customer complaint that oven bulb broke in socket, removed bulb' installed new bulb,

Near Milligan Ave, Cleveland, OH 44135
Dan H.

Dan H.

WHIRLPOOL RANGE GAS WFG320M0BB0 Customer complaint that bulb is stuck in oven, found bulb broken and base stuck in socket, removed bulb, installed new bulb from customer stock, op test good ; Job Cmpltd,

Near E 46th St, Cleveland, OH 44103
Dan H.

Dan H.

WHIRLPOOL RANGE WFG320M0BB0 Customer complaint that oven door glass is falling off, confirmed, unit needs new outer oven door glass(blk); ordrng 1 WPW10535776 (glass-door), schdld next appmnt for 5/3 WED !,

Near E 79th St, Cleveland, OH 44103
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDF320PADB0 Replaced control. Op test good. Clean light coming on now ; Job Cmpltd,

Near Ellie Pl, Mentor, OH 44060
Arthur V.

Arthur V.

WHIRLPOOL MICROWAVE WMH31017FS0 Found bulb open and control not sending power to lamp. Needs control and bulb customer requests first call. ; orderng 1 8206232A (lamp 40 watt) and 1 W10892389 (CONTROL), schdld next appmnt for 5/3 WED 8-12,

Near Reeves Rd, Willoughby, OH 44094
Robert A.

Robert A.

WHIRLPOOL DISHWASHER GU2275XTVY2 Ran diagnostics, no codes, water temp after fill, 95deg, watched cycle, good water flow, excess soap in unit, need to use less soap, run hot water in sink before starting unit, op test ok; , Job Cmpltd,

Near Southpoint Dr, Cleveland, OH 44109
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR KFIS29PBMS00 Found deli ui blank, checked ui, corroded, light also corroded, disconnected both, now dispensing water, needs deli ui and cover/light; ordrng 1 WPW10732682 (DELI UI ASM), schdld next appmnt for 5/3 WED !,

Near Elmwood Rd, Cleveland Heights, OH 44121
Adam B.

Adam B.

found leaky pump on whirlpool washer, replaced same.

Near Brookside Dr, Perry, OH 44081
Dan H.

Dan H.

GE WASHER GTWN2800D2WW Installed new drain hose, op test good ; Job Cmpltd,

Near Brenel Dr, Mentor, OH 44060
Robert A.

Robert A.

GE COOK TOP PP980SM1SS Found rt front error f153, inspected element, connection burnt, needs element end harness repaired; ordering 1 WB30T10062 (element lt. frt 219.82), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/3 WED !,

Near Jubilee Dr, Chardon, OH 44024
Robert A.

Robert A.

MAYTAG DISHWASHER MDB7749SBM1 Installed c/b and pannel, ran diognastic cycle, op test ok; Job Cmpltd,

Near Watt Rd, Novelty, OH 44072
Arthur V.

Arthur V.

MAYTAG WASHER MVWB835DW0 Replaced control. Re calibrated per tech sheet. Op test good ; Job Cmpltd,

Near Cummings Blvd, Madison, OH 44057
Dan H.

Dan H.

MAYTAG WASHER MCWX655DW0 Customer complaint that unit makes noise during agitation, found wash plate loose, tightened wash plate bolt, ran manual test cycle on heavy agitate, no noise heard, op test good ; Job Cmpltd,

Near Country Club Dr, Avon Lake, OH 44012
Robert A.

Robert A.

Near OH-303, Streetsboro, OH 44241
Arthur V.

Arthur V.

KENMORE REFRIGERATOR 363.78592896 Replaced ice maker. Op test good no balance per office. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Ledge Rd, Madison, OH 44057
Robert A.

Robert A.

FRIGIDAIRE FRONT LOAD WASH FAFW3801LW4 Ran diagnostics, comm problem, ohmed harness, good, resereset connections, good ran diagnostics again, good, started normal wash, good, op test okNote cust to install hot water hoseCalled eb; Job Cmpltd,

Near Streetsboro Rd, Streetsboro, OH 44241
Dan H.

Dan H.

MAYTAG WASHER MVWB765FW0 Customer complaint that unit is leaking water, started normal wash cycle, found unit leaking from hot water fill hose, tightened connection, no leaks now, op test good. Also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd,

Near Acacia Ct, Avon Lake, OH 44012
Dan H.

Dan H.

KITCHENAID DISHWASHER KUDC10FXSS5 Customer complaint that no buttons on user interface are working, control recieving 120vac, preformed stuck key test, control is good, control mounts are broken leaving control hanging in door, unit needs new user interface(ss) and control; ordrng 1 W11035586 (CNTRL ) and 1 WPW10481130 (panel-cntl), schdld next appmnt for 5/2 TUE

Near Crestwood Dr, Avon Lake, OH 44012
Dan H.

Dan H.

WHIRLPOOL ELEC SLIDE-IN GY397LXUB03 , Customer complaint that 6,9,and 0 keys are not working, confirmed, unit needs new user interface ; ordrng 1 WPW10207928 (swtch-memb155.08), 1, schdld next appmnt for 5/2 TUE !,

Near Walker Rd, Avon Lake, OH 44012
Dan H.

Dan H.

GE MICROWAVE CVM1790SS2SS Installed new control board, op test good ; Job Cmpltd, O-emld

Near Hyannis Port Dr, Avon Lake, OH 44012
Dan H.

Dan H.

MAYTAG REFRIGERATOR MFT2976AEM00 Customer complaint that unit is not cooling, fresh food section temperature at 52 degrees, freezer section temperature at 14 degrees, found partial frost pattern and ice chunk on inlet/outlet lines on freezer section evaporator, unit needs new fresh food section evaporator and compressor ; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator), schdld next appmnt for 5/3 WED ! [***],

Near Apple Creek Dr, Sheffield, OH 44054
Dan H.

Dan H.

WASHER MAYTAG MVWB725BW0 Customer complaint of noise during agitation cycle, ran diagnostic test cycle, no error codes found, heard slight knocking sound during agitation, found rotor bolt loose, no damage to bolt or rotor, tightened bolt, no noise now, op test good ; Job compltd

Near Crossings Way, Avon Lake, OH 44012
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRF990SLAM00 Customer complaint that freezer section is not cooling, fresh food section temperature at 50 degrees, freezer section temperature at 33 degrees, found partial frost pattern and ice chunk built up on inlet/outlet lines on freezer section evaporator, unit has non coated fresh food section evaporator, unit needs new fresh food section evaporator and compressor, customer to contact us on availability rescheduling, 3count job; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator),

Near Lookout Ct, Avon Lake, OH 44012
Gail V.

Gail V.

WHIRLPOOL DRYER WED8740DW0 Customer complaint of loud squealing noise, confirmed, noise is coming from idler pulley, installed new idler pulley, no unusual noises heard now, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,

Near Sentry Ln, Westlake, OH 44145
Dan H.

Dan H.

MAYTAG DISHWASHER MDB7749SAW1 Customer complaint that some control panel buttons are not working, found start button light flashing, ran diagnostic test cycle found 2-1(stuck key) error code, preformed stuck key test, control is good, unit needs new user interface(wht), user interface did not fail due to silver migration, ordrng 1 W10811166 (panel-cntl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Arthur Ave, Westlake, OH 44145
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER KUDS30IXWH9 Replaced main ccu and control panel. Unit op test good Took core for return ------; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $262.78 Check # 1613, Job Cmpltd,

Near Geneva, OH 44041
Arthur V.

Arthur V.

WHIRLPOOL DRYER WED4815EW1 , Found unit needs motor. Motor just hums. Turn by hand it starts. Blower wheel cracked. Needs motor ,blower wheel and clamp. Advised customer about fire hazard associated with foil style vents. ; ordrng 1 279827 (motor!dryer) and 1 WP3404162 (clamp) and 1 WP694089 (wheel), schdld next appmnt for 5/3 WED !,

Near OH-193, Kingsville, OH 44048
Arthur V.

Arthur V.

MAYTAG WASHER MVWC415EW2 Found unit nut came loose and pulley and shield and belt were all damaged and need replaced ; ordrng 1 W10721967 (cam) and 1 W10913953 (ACTUATOR ) and 1 WPW10006384 (belt) and 1 WPW10550173 (shield), saved tckt [SdLink\290771a.png], schd next appt>Wed 5/3

Near Monroe Center Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

MAYTAG WASHER MVWC415EW0 Bearing loud and needs replaced. Order gearcase ; ordrng 1 W10806333 (gearcase), schdld next appmnt for 5/3 WED !,

Near E Center St, Conneaut, OH 44030
Arthur V.

Arthur V.

GE WASHER GTWP2250DWW Found tub broken see pics. Tube and shaft assy open. Motor light not coming on or flashing. Needs tub,motor and inverter, tube and shaft assy etc. unit is not worth repairing. Advised customer someone will contact him shortly--GS ; ordrng 1 WH02X10265 (ring split.) and 1 WH02X10383 (seal tub) and 1 WH20X10094 (motor and inverter a) and 1 WH2X1197 (washer tub bearing) and 1 WH2X1199 (washer hub) and 1 WH38X10019 (shaft and tube asm) and 1 WH43X10032 (coupling agitator) and 1 WH45X10120 (basket hub & ring xl) and 1 WH45X20473 (washer tub assembly),

Near W 50th St, Ashtabula, OH 44004
Robert A.

Robert A.

WHIRLPOOL WASHER WFW72HEDW0 Cust states that he started the unit with the water off, Ran diagnostics f8e1, long/no fill, cleared codes, ran test cycle, good, started normal wash, good, op test ok; , Job Cmpltd,

Near Timber Mill Dr, Kent, OH 44240
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR MCD2358WEM02 Installed ice door, door sealing, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Snyder Rd, Chagrin Falls, OH 44022
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KSSS48QDW05 Recovered refrigerant, replaced comp, drier, evap, heat exchanger, pan heater, pulled 28"vac w/pump, watched, no change, charged 7.5 oz r134a, unit cooling, pressures good, op test ok; , Job Cmpltd,

Near Glenlivet Ct, Solon, OH 44139
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRB322DMBM00 Customer complaint that unit is not cooling in fresh food section, fresh food section temperature at 62 degrees, freezer section temperature at 9 degrees, found evaporator frozen solid, bi metal buried in ice and open, jumped out bimetal, defrost heater started working, unit needs new bimetal, installed new bimetal, cleared ice, op test good, advised customer wait 24 hours before restocking fresh food section ; used 1 10442411 ([Alt for WP1044241) from stock, Job Cmpltd,

Near Hubbard Rd, Madison, OH 44057
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR GS6NBEXRS00 Installed new ice chute door, washer, and sleeve, op test good ; Job Cmpltd,

Near E 91st St, Cleveland, OH 44108
Dan H.

Dan H.

MAYTAG WASHER WASHER Customer complaint of loud noise during spin cycle, found bearings worn, found water leaking passed bearing seal into rotor/stator assembly, unit needs new bearings, rotor, motor, and rps sensor, customer does not want repair; ordrng 1 280146 (rotor180.22) and 1 W10435302 (bearing105.51) and 1 WPW10178988 (sensor32.36) and 1 WPW10419333 (stator172.93), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Havendale Dr, Brook Park, OH 44142
Arthur V.

Arthur V.

KENMORE RANGE 790.96014403 Found bake element open and needs replaced ; ordrng 1 316075104 (element,bake), , schdld next appmnt for 5/2 TUE !,

Near Rivers Edge Ln, Painesville, OH 44077
Arthur V.

Arthur V.

WHIRLPOOL DRYER WED5000DW2 Cust complaint wrinkle shield never kicks on Cycled unit with wrinkle shield on. Unit op test good wrinkle shield is coming on and tumbling as designed. Unit tumbles and alarm goes off every 5 min CAN ONLY USE WRINKLE SHIELD ON AUTO CYCLES. DOES NOT WORK ON TIME CYCLES. ; Job Cmpltd

Near Tinkers Trail, Chardon, OH 44024
Corina B.

Corina B.

MFI2269FRZ00 MAYTAG REFRIGERATOR CC that the unit is not making ice. Checked water pressure, good. Ran diag test 192. Water did not cycle into the ice maker. Will need a new ice maker. Replaced ice maker from t/s. ran a cycle test, optest ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd

Near Lupine Dr, Mentor, OH 44060
Arthur V.

Arthur V.

KITCHENAID DISHWASHER KUDS30IVBL4 Found unit needs bi-metal and door latch handle w/springs Also wax motor on vent not opening. ; ordrng 1 W10258275 (bi-metal) and 2 WP8268540 (spring)s and 1 WP8269117 (handle) and 1 WP8269259 (gasket) and 1 WPW10164259 (vent), schdld next appmnt for 5/2 TUE !,

Near Majesty Ln, Painesville, OH 44077
Corina B.

Corina B.

WED8000DW3 WHIRLPOOL DRYER CC that the dryer does not turn on. Checked voltage at the terminal block L1 to N 0v L2 to N 120v L1 to L2 0. Checked the wall outlet same voltage as the terminal block. Will need an electrician.

Near Sunnycliff Dr, Euclid, OH 44123
Arthur V.

Arthur V.

MAYTAG REFRIGERATOR MSD2542VEB01 Found water line brittle and severed at dispenser. Needs fitting with water line ; ordrng 1 8201537 (fitting), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $194.21 Check # 455, schdld next appmnt for 5/2 TUE 8-12,

Near Hazel Ave, Madison, OH 44057
Corina B.

Corina B.

WED4815EW1 WHIRLPOOL DRYER CC that the dryer is not drying. Checked voltage at terminal block l1-n 120v l2-n120v l1-l2 0v. Reset the breaker. Have correct voltage. Ran a cycle heater is cycling. Optest ok.; Job Cmpltd,

Near Maywood Rd, South Euclid, OH 44121
Corina B.

Corina B.

AMV1150VAS5 AMANA MICROWAVE Replaced control panel. Optest no good. Will need a main control. Talked to GS, office to order part.; ordrng 1 WPW10676698 (cntrl-elec)

Near Detroit Ave, Cleveland, OH 44113
Corina B.

Corina B.

MSD2651HEW MAYTAG REFRIGERATOR Found the water filter backing back tab is broken. Which it does not stay in the ceiling when the water filter is in the unit. called GS and told him the filter backing is discontinued. He said he will reseach and let the cust know. ; ordrng 1 12688503 (FILTER BACKING),

Near Seaborn, Willowick, OH 44095
Corina B.

Corina B.

FGHS2631PF4A FRIGIDAIRE REFRIGERATOR CC that water is freezing and hittting the evap. Fan. Found the water is leaking from the water fill tube and the tube line. Office to order parts. ; ordrng 1 218976438 (tube) and 1 241796407 (tube-water fill)

Near Swetland Blvd, Richmond Heights, OH 44143
Chris H.

Chris H.

GLHS37EHSB7 FRIGIDAIRE REFRIGERATOR Customer complaint that unit is not cooling properly, ff temp at 65 freezer temp at 32, compressor and fans are running, rear wall in frz is covered with ice build up, defrost heater is good, bi metal checks out, unit is not defrosting properly, unit needs a new defrost control, spoke with gs ordering part ; ordrng 1 241739709

Near Eldamere Ave, Cleveland, OH 44128
Chris H.

Chris H.

WFG770H0FZ0 WHIRLPOOL RANGE Customer complaint that units bake is not igniting, started unit on bake valve opened ignitor sparked 4 times but did not ignite, replaced ignitor and updated wires, unit still is not igniting, ordering dsi board, spoke with gs ordering part ; ordrng 1 WPW10511278 (module-spk), used 1 WPW10324262 (IGNITER - BAKE), and 1 WPW10701462 (HARNS-WIRE) from stock,

Near Som Center Rd, Mayfield Heights, OH 44124
Chris H.

Chris H.

MMV1174DS1 MAYTAG MICROWAVE , Customer complaint that unit is not heating, placed glass of water inside unit started for 2 minutes, unit is not heating, magnetron is not damaged tests less than 1 ohm, plugged unit in unit is pulling over 3 amps, tested cap unit needs a new cap and diode, spoke with gs ordering parts recommeded mag as well ; ordrng 1 W10492278 (diode) and 1 W10850446 (capactr-mg) and 1 WPW10693025 (magnetron)

Near Glendon Rd, University Heights, OH 44118
Chris H.

Chris H.

JGSP42SET1SS GE RANGE Customer complaint that units bake is not working, found ignitor open, unit needs a new ignitor, replaced ignitor from ts

Near Hillbrook Ln E, Novelty, OH 44072
Chris H.

Chris H.

NED4655EW1 AMANA DRYER Customer complaint that unit is taking a long time to dry, started unit on timed dry high heat, unit is not heating, found thermal cutoff open, replaced thermal cutoff kit from ts, customer has foil vent advised fire hazard, foil vent runs into a 3inch diameter pipe, explained correct size and airflow to customer,op test good ; used 1 279816 (CUTOFF) from stock, Job Cmpltd

Near Eastwood Ave, Maple Heights, OH 44137
Robert A.

Robert A.

WHIRLPOOL WASHER WTW5000DW1 Installed valve and actuator, ran recal, good, op test ok; Job Cmpltd,

Near Silica Sand Rd, Garrettsville, OH 44231
Chris H.

Chris H.

AFI2539ERM01 AMANA REFRIGERATOR Customer complaint that unit is not dispensing water or making ice, unit was not not receiving correct water pressure, opened vale unit is dispensing water correctly, customer has bullet peircing valve advised to have replaced with a ball valve, op test good ; Job Cmpltd,

Near Sweet Birch Dr, Bedford Heights, OH 44146
Robert A.

Robert A.

AMANA REFRIGERATOR AFI2539ERM02 Complaint, not disp ice, checked, ice in bin, yes, tested disp, auger running, replaced bin, disp ice, found door bowed in where door switch hits, not always closing the switch, needs door Called wptl after 10 min, call was dropped call tl gs; ordrng 1 13107322SQ (dor-fip ss LEFT), schdld next appmnt for 5/5 FRI !,

Near Auburn Rd, Chagrin Falls, OH 44023
Chris H.

Chris H.

MEDX655DW1 MAYTAG DRYER Installed new console and button, op test good ; Job Cmpltd,

Near Station St, Solon, OH 44139
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDT710PAYM6 Unit running when tech arrived, found vent leaking; ordrng 1 WP8269259 (SEAL) and 1 WPW10274926 (DRFLECTOR) and 1 WPW10428211 (VENT) and 1 WPW10605015 (DISP), schdld next appmnt for 5/2 TUE !,

Near Dursley Ct, Solon, OH 44139
Robert A.

Robert A.

ELECTROLUX DISHWASHER EI24ID30QW0A Installed sensor and motor/heater, ran unit, op test ok;

Near Hurd Rd, Aurora, OH 44202
Chris H.

Chris H.

NTW4516FW1 AMANA WASHER Customer complaint that unit is not filling to the correct level and drains out, found drain hose laying on floor, corrected drain hose started unit on normal cycle unit filled to proper level,cleared long fill no fill code, unit is operating as designed ; Job Cmpltd,

Near Princeton Rd, Cleveland Heights, OH 44118
Chris H.

Chris H.

MDB7749SBW0 MAYTAG DISHWASHER Customer complaint that units ui is not responding to commands, pessed normal cycle button did not react only auto clean light is lite, cancelled cycle unit responded, ran diagnostics found 10/1, ran service cycle, certain buttons are still not responding, unit needs a new user inter face, contacted wp techline to document findings, spoke with mark ref 7718900943, customer to contact wpl to try and get auth# for parts and labor, customer will contact office

Near Kenbridge Dr, Highland Heights, OH 44143
Robert A.

Robert A.

WHIRLPOOL WASHER WTW5000DW1 Installed shifter and cam, tested by hand, both shafts turn free, removed basket, found hub smooth, needs hub, talked w/gs; ordrng 1 W10528947 (hub) and 1 W10771760 (GEAR CASE), schdld next appmnt for 5/2 TUE ! [**],

Near Hickory Grove Ct, Streetsboro, OH 44241
Chris H.

Chris H.

KSEB900ESS0 WHIRLPOOL RANGE Installed cooling fan, op test good ; Job Cmpltd,

Near E 9th St, Cleveland, OH 44115
Chris H.

Chris H.

AGR6303MFS0 WHIRLPOOL RANGE Customer complaint that unit is heating up then the unit is constantly clicking, preheated unit to 350 flame shut off, unit is cycling as designed, customer is not used to a dsi system, unit is operating as designed ; Job Cmpltd,

Near Radcliffe Rd, Cleveland Heights, OH 44121
Paul H.

Paul H.

WDF560SAFW0 WHIRLPOOL DISHWASHER Customer stated that the same thing that happened before happened again, unit made a clunking sound and then over filled, ran diagnostic cycle, called Techline, spoke with Kevin, SR#7718909532, verified door switch operation, recommended replacing fill valve and checking supply pressure, valve is not t/s, have to order; ordrng 1 WPW10327249 (valve-inlt)

Near Canterbury Dr, Oberlin, OH 44074
Paul H.

Paul H.

MDBH979AWS3 MAYTAG DISHWASHER Start button not working, invoked diagnostics, ran through service test, tried pressing start again to advance through steps, nothing, unit needs UI,; ordrng 1 W10811155 (panel-cntl)

Near S Abbe Rd, Elyria, OH 44035
Paul H.

Paul H.

JIM158XYCX1 JENNAIRE ICE MAKER Ran diagnostics, went through test very quickly, ran again manually this time, went through all steps correctly, replaced valve per service pointer, intermittently shuts off completely, no light, checked wiring, no loose connections found, unit cut off right after starting it, outlet is good, needs main control; ordrng 1 WPW10485960 (cntrl-elec),

Near Lincoln Rd, Westlake, OH 44145
Paul H.

Paul H.

WGE745C0FS00 WHIRLPOOL RANGE Bulb is out in lower oven, explained that this is not covered under warranty but we would order as a one time courtesy, also had me check convection fan, definite noise, wobbling, not sure if shaft or blade assembly is culprit, ordering both; ordrng 1 8009 (light bulb) and 1 W10794042 (nut) and 1 W10794420 (motor-fan) and 1 W10819914 (fan-convct)

Near Bayview Dr, Avon Lake, OH 44012
Paul H.

Paul H.

KUDS30IXBL4 KITCHENAID DISHWASHER Unit is leaking out of right front, unit is level, gasket appears worn at bottom right where leaking is happening, ordering gasket; ordrng 1 W10300924V (gasket),

Near Long Pointe Dr, Avon Lake, OH 44012
Paul H.

Paul H.

WTW7300DW0 WHIRLPOOL WASHER Unit has an unusual chirping sound, checked pointers, feet were already adjusted, no other pointers, called Techline, spoke with Rich, SR#7718901917, said to replace gearcase, clutch, and slider, spoke with GS, only ordering gearcase assembly; ordrng 1 W10811956 (gearcase),

Near Berkshire Ave, Avon, OH 44011
Paul H.

Paul H.

WRX735SDBM02 WHIRLPOOL REFRIGERATOR IM has water in it, took temps, mid to upper 20s, tested IM fan, is functioning, checked FC-7F, IM area is cooling down and airflow feels appropriate, replacing IM from t/s, cycled and filled, op test ok.; Job Cmpltd,

Near OH-303, LaGrange, OH 44050
Paul H.

Paul H.

WRT311FZDB00 WHIRLPOOL REFRIGERATOR Replaced defrost control, op test ok.; Job Cmpltd,

Near Oakdale Cir, Elyria, OH 44035
Paul H.

Paul H.

NFW7300WW00 AMANA WASHER Unit has bad bearing sound, but also explained that there could be issue with drive shaft which is no longer available, gave quote:

Near Trolley View, Olmsted Falls, OH 44138
Alice M.

Alice M.

NFW7300WW00 AMANA WASHER Unit has bad bearing sound, but also explained that there could be issue with drive shaft which is no longer available, gave quote:

Near Trolley View, Olmsted Falls, OH 44138
Jeff M.

Jeff M.

WFW9640XW00 WHIRLPOOL WASHER Washer was pretty loud during a high-speed spin cycle the inner drum had no play drum bearings appear to be good I took the belt off and spun the motor I can hear a little bit of noise coming from the motor and I can hear almost no noise for the tub the unit needs a new motor; ordrng 1 WP8182793 (MOTOR)

Near Hearthstone Ln, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

MEDB850YW0 MAYTAG DRYER The unit was not heating i found the hi and low thermal cut off open and heating on the open I need a new door catch; ordrng 1 WP3390719 (THERMO FUSE) and 1 WP8544771 (ELEMENT) and 1 WP8557403 (THERMO HI) and 1 WPW10111905 (DOOR CLIP),

Near Burton-Windsor Rd, Middlefield, OH 44062
Jeff M.

Jeff M.

M1TXEGMYW MAYTAG REFRIGERATOR Things in the fridge raider were freezing I adjusted the temperature in explain to him that things on the top shelf by the vent will freeze unit tested good; Job Cmpltd,

Near Frank Dr, Wickliffe, OH 44092
Jeff M.

Jeff M.

WED8500SR0 WHIRLPOOL DRYER Installed new part unit op tested good ;

Near Battles Rd, Gates Mills, OH 44040
Jeff M.

Jeff M.

MHWE300VF MAYTAG WASHER I found a thumbtack lodged inside the pump I remove the thumbtack unit tested good; Job Cmpltd,

Near Townley Ct, Reminderville, OH 44202
Jeff M.

Jeff M.

WMH53520CS5 WHIRLPOOL MICROWAVE Installed new part unit op tested good ; Job Cmpltd,

Near Windy Willow Dr, Solon, OH 44139
Jeff M.

Jeff M.

TPX21PRXD WW GE REFRIGERATOR The drain in the back was frozen I steamed the drain out unit tested good

Near Colchester Dr, Chagrin Falls, OH 44023
Chad  P.

Chad P.

ADB1300AFW1 WHIRLPOOL DISHWASHER Found wash motor not running. Motors ohms out of range. Control is sending out power. Needs sump assy replaced.

Near Superior Rd, Cleveland Heights, OH 44118
Chad  P.

Chad P.

WFW9550WL00 WHIRLPOOL WASHER Found hole in pressure switch hose. Patched but needs replaced.

Near Nichols Rd, Columbia Station, OH 44028
Chad  P.

Chad P.

MGDX655DW2 MAYTAG DRYER Found timer grinding and not heating in the more dry setting. All other settings are working. Needs timer replaced. ; ordrng 1 WPW10642928 (TIMER. ),

Near Stoney Creek Dr, North Royalton, OH 44133
Chad  P.

Chad P.

KUCS03FTSS3 KITCHENAID COMPACTOR Found drive gear broken. Needs replaced. Comes as kit. ; ordrng 1 882699 (gear-drive, KIT),

Near Pointe Dr, Broadview Heights, OH 44147
Chad  P.

Chad P.

GI6SARXXF02 WHIRLPOOL REFRIGERATOR Found duck bill failed. Installed drain tube kit. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd

Near Arbor St, Wickliffe, OH 44092
Chad  P.

Chad P.

MAV6000AWQ MAYTAG WASHER Installed pump. Op test ok.

Near Willow Dr, Euclid, OH 44132
Chad  P.

Chad P.

WRF555SDFZ01 WHIRLPOOL REFRIGERATOR Installed door and switch. Op test ok. ; Job Cmpltd

Near Shelby Dr, Brook Park, OH 44142
Chad  P.

Chad P.

ISC23CDEXY02 WHIRLPOOL REFRIGERATOR Found unit running and cooling correctly at this time. Aligned doors and corrected ice basket alignment to auger. Op test ok. ; Job Cmpltd

Near Hawthorne Ct, Olmsted Falls, OH 44138
Chad  P.

Chad P.

MHW3505FW0 MAYTAG WASHER Found flood safe hoses tripped. Advised to replace with non flood safe. Op test ok. ; Job Cmpltd

Near Cross Creek Oval, Strongsville, OH 44136
Chad  P.

Chad P.

WTW8500DR2 WHIRLPOOL WASHER No stored faults. Ran calibration and mixed loads. Advised on setting. Cust showed pics of clothing with residue on it. Operations check normal with washer. Advised to take issues up with cust service if needed. ; Job Cmpltd

Near Queens Way, Brecksville, OH 44141
Brian B.

Brian B.

NTW4700YQ0 WHIRLPOOL WASHER CC of clothes coming out wet. Ran diag.. no codes.. leveled machine. Reset power.. Ran calibration and auto test. Ran a rinse and spin with clothes. Completed cycle. Clothes came out ready for dryer. Optest ok.;

Near E 75th St, Cleveland, OH 44105
Brian B.

Brian B.

WTW8040DW2 WHIRLPOOL WASHER CC that machine shuts off.. ran diag. F7E0.. loss of power to control. Found worn outlet. When cord is jiggled, loss of power at control. Plugged into another outlet. Ran ser cycle. Optest ok.; Job Cmpltd,

Near Mariner Ct, Avon Lake, OH 44012
Brian B.

Brian B.

WRX735SDBM00 MAYTAG REFRIGERATOR Found machine at room temp and shut off on control. Turned on. Machine started cooling. Ran diag.. all systems are functioning correctly.. advised customer on how to turn machine on and off. Optest ok.; Job Cmpltd,

Near Orchard Ct, Sheffield, OH 44054
Brian B.

Brian B.

WFG515S0ES1 WHIRLPOOL RANGE CC that oven sometimes lights and other times dies not light. Sometimes oven will heat to 350 and then will not relight. Checked outlet. Proper polarity and ground. Customer stated that sometimes he can hear 4 clicks and then oven will shut down. This is intermittant ignition. Replaced ignitor from t/s. Grounded burner with a # 12 stainless screw. Set oven to 350. Oven lit on first click. Waited for oven to cycle several times. Burner relights every time. Advised customer to monitor and place another call if problem returns. ; (created new UIS, deleted prior attachment to UisID 113864), used 1 WP9758079 (ELECTRODE-BAKE BURNER) from stock, Job Cmpltd,

Near Coronado Ct, Elyria, OH 44035
Brian B.

Brian B.

MVWX655DW1 MAYTAG WASHER Found machine full of water. Plugged in and cancelled cycle. Machine drained out. Ran diag.. f7E5 code, shifter fault... checked for friction on drive train . None found.. checked lower components. Found cam had come apart and is melted. Replaced from t/s. Ran calibration, auto test, and rinse and spin.. optest ok...; used 1 W10721967 (PULLEY) from stock, Job Cmpltd,

Near Reserve Way, Avon, OH 44011
Brian B.

Brian B.

KBLO36FMX01 WHIRLPOOL REFRIGERATOR Found machine not defrosting. Removed evap cover. Solid ice. Placed machine into diag, step 7, defrost. Display reading 02 for open bimetal. Ohmed out bimetal. Closed. Ohmed out wiring from bimetal to board. Pink wire open.. Found found loose wire in connector from main board. Repaired wiring. Tested defrost circuit. Optest ok.

Near Lake Rd, Bay Village, OH 44140
Brian B.

Brian B.

NTW4605EW0 AMANA WASHER Updated pop.. sent pic. Found drain hose laying on floor. When machine is plugged in, drain pump starts running. Machine is in safety drain mode. Let run for 10 min. Control reset. Ran diag. F8E1 code, no fill, long fill. Cleared code. Ran calibration, auto test, and drain and spin. Optest ok.; Job Cmpltd,

Near Hall Ave, Lakewood, OH 44107
Robert A.

Robert A.

ROPER WASHER RWT4516FW1 Inspected unit, no sign of leak from unit, found pipe above leaking, needs plumber, op test ok; Job Cmpltd,

Near Stow Rd, Stow, OH 44224
Dan H.

Dan H.

MAYTAG DRYER MEDB850YW0 Customer complaint that unit takes too long to dry clothes, unit is receiving proper power from supply, started timed dry cycle, unit did not heat, ran diagnostics found f4e4(L2 line voltage error), f4e3(restricted airflow), f4e1(heater relay or connector problem) error codes, found heating element open, element is receiving 240vac, unit needs new heating element; ordrng 1 WP8544771 (element), schdld next appmnt for 5/1 MON !,

Near Manchester Rd, Parma, OH 44129
Paul H.

Paul H.

WRS335FDDW00 WHIRLPOOL REFRIGERATOR IM had a batch in it, attempted to cycle, heater not engaged, need to replace IM; ordrng 1 WPW10300022 (icemaker)

Near Hallauer Rd, Oberlin, OH 44074
Paul H.

Paul H.

KDTE504DSS0 KITCHENAID DISHWASHER Unit cuts off during cycle, started diagnostic cycle and unit had no errors but it cut off as soon as it began to fill, and beeped as if it was done, went back into diagnostics, same thing, no error codes, cut off and beeped, started a normal cycle and it filled and began washing, cancelled, ran SB inquiry, has parts coverage on main control and UI, spoke with GS, verified polarity correct at junction, unit needs main control, ok to order; ordrng 1 W10866116 (cntrl-elec),

Near Grafton-Eastern Rd, Grafton, OH 44044
Paul H.

Paul H.

GSS20GEWRCC GE REFRIGERATOR Installed heater kit, waited for heater to warm up, tested, no flow, called GE, door has to be manually thawed, 5-24 hours door open, tape door switch and cover opening with cardboard, advised customer to do so, leaving ticket open for;

Near Augdon Dr, Elyria, OH 44035
Paul H.

Paul H.

MEDX655DW1 MAYTAG DRYER Handles sent appear to be wrong, ordering correct part number; ordrng 1 W10861225 (handle)

Near [501 - 599] Mitchell Ct, Lagrange, OH 44050
Paul H.

Paul H.

CVM1790SS2SS GE MICROWAVE Replaced door switch, fan and interior light on constantly, RY1 is stuck shut, need another control board; ordrng 1 WB27X10866 (pwb(pcb) asm sub), schdld next appmnt for 4/27 THU 12-5, saved tckt [SdLink

Near Hyannis Port Dr, Avon Lake, OH 44012
Paul H.

Paul H.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Replaced defrost control, cleared ice, turned unit on and found evap fan motor not running now, checked for voltage to fan motor, present, checked motor, open, need to order; ordrng 1 WP2315539 (motor-evap), schdld next appmnt for 4/27 THU !, saved tckt [SdLink

Near W 29th St, Lorain, OH 44052
Corina B.

Corina B.

WRF560SEYM04 WHIRLPOOL REFRIGERATOR CC that the ff door is not opening easy. Found the plastic piece of the door has broken off. Sent pic. The door cam is worn down. The bracket is broken. Ofiice to order parts. ; ordrng 1 LW10413519 (dor-fip ms) and 1 WP2183805 (bracket) and 1 WPW10470155 (cam-door

Near E 128th St, Cleveland, OH 44120
Corina B.

Corina B.

5400485 FRIGIDAIRE REFRIGERATOR Office to reseach the cost, to modify the refrigerator. The cust. Wants it to start cooling again.

Near Detroit Ave, Cleveland, OH 44113
Chris H.

Chris H.

WTW8500DC0 WHIRLPOOL WASHER Installed new control, unit would not enter manual test cycle for calibration then began flashing communication error again, talked with gs checked magnet in lid lock, ordering console and lid lock, took core for return ; ordrng 1 W10838672 (console) and 1 W10861642 (latch),

Near Surrey Dr, North Olmsted, OH 44070
Chris H.

Chris H.

MVWC555DW0 MAYTAG WASHER Customer complaint that action appliance was out due to unit not spinning, they stated they replaced the actuator, this was not the problem, inner basket has rounded out on the gearcase shaft, unit needs a new inner basket, basket is covered under maytag factory warranty, spoke with gs ordering part ; ordrng 1 W10752719 (basket),

Near Paula Dr, Middleburg Heights, OH 44130
Jeff M.

Jeff M.

WED8600YW0 WHIRLPOOL DRYER Do unit will not turn on the relay clicks and that's it there is an F1E1 ccu fault code the unit is receiving 240 V AC unit needs a new control.; ordrng 1 WPW10432259 (CONTROL),

Near Walford Rd, Warrensville Heights, OH 44128
Arthur V.

Arthur V.

AMANA WASHER NTW4651BQ0 Found unit very liud in spin. Needs gearcase. Also getting a error code for spin sensor. Also needs actuator. Est =-parts needed are 1- wpw10006355. And 1- w10771759. Cust does not want repaired. ; , Job Cmpltd,

Near Thayer Ave, Ashtabula, OH 44004
Robert A.

Robert A.

MAYTAG WASHER MHW6000XW0 Found bellow torn, replaced, ran diagnostic cycle, op test ok; Job Cmpltd, saved tckt [SdLink\290689a.png], saved

Near Jennifer Ave, Rootstown, OH 44272
Jeff M.

Jeff M.

KDTE704DPA0 KITCHENAID DISHWASHER Unfortunately I miss clicked and ordered the incorrect rails I ordered the rails for the bottom rack instead of the middle rack. I need to reorder rails I have the old ones for return.; ordrng 1 W11048934 (RAIL L) and 1 W11048936 (RAIL R),

Near Creekside Dr, Pepper Pike, OH 44124
Jeff M.

Jeff M.

MDB8959SFZ4 MAYTAG DISHWASHER I missed click and ordered the wronge part. I showed the cust how too put the seal in when he gets the part. Cust will call back if there is a issue ; ordrng 1 W10300924V (SEAL)

Near Strawberry Ln, Willoughby, OH 44094
Chad  P.

Chad P.

WFG510S0AW1 WHIRLPOOL RANGE Cc complaint that unit get up to temp and then stops heating but keeps the display at thenset temp. Ran bake at 350f. Unit froze at 100f for a period of time and stopped heating. Restarted bake cycle and unit heated to 400f. Misfired on attempt to reignite. Needs control, sensor and ignitor harness replaced.

Near Gina Dr, North Ridgeville, OH 44039
Chris H.

Chris H.

MVWC425BW1 MAYTAG WASHER Customer complaint that a sheet got stuck under the wash plate, showed customer how to remove wash plate in case issue happens again in the future, unit is operating as designed; Job Cmpltd,

Near Sunny Ln, Brooklyn, OH 44144
Chris H.

Chris H.

MVWC425BW1 MAYTAG WASHER Customer complaint that unit is dripping water into the basket, u its water valve has malfunctioned, gave customer estimate, customer will repair themselves;

Near Brookhigh Dr, Brooklyn, OH 44144
Chris H.

Chris H.

HSS25ATHBCBB HOTPOINT REFRIGERATOR Evacuated system, removed old compressor, installed new compressor and dye drier, vaccumed into 28 inch watched for 15 minutes, filled with 4.75 ounces of freon, frost pattern developed, customer to monitor ; Job Cmpltd

Near W 112th St, Cleveland, OH 44102
Chris H.

Chris H.

MED3500FW0 MAYTAG DRYER Customer complaint that units cabinet is live with electricity, L1 and neutral were reversed, corrected lines, op test good ; Job Cmpltd

Near Meadowlawn Blvd, Parma, OH 44134
Chris H.

Chris H.

WRX735SDBM00 WHIRLPOOL REFRIGERATOR Icemaker feeler arms were broken as well as the shutoff arm, replaced icemaker from ts, icemaker filled, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd

Near Roadoan Rd, Brooklyn, OH 44144
Corina B.

Corina B.

WRF989SDAB00 WHIRLPOOL REFRIGERATOR Replaced the reservoir. Optest ok. ; Job Cmpltd,

Near Barrington Ridge Rd, Painesville, OH 44077
Corina B.

Corina B.

WTW5000DW1 WHIRLPOOL WASHER CC that the machine will not spin. Plugged unit in, found the spin light was on. Held start/pause button till it cleared the light. Ran diag, no codes. Ran auto test and calibration. ran a quick wash. Advised cust to use 1-2 tablespoons of laundry deterent. Optest ok. ; Job Cmpltd,

Near Bendemeer Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

WTW4616FW0 WHIRLPOOL WASHER Replaced the control. Ran calibration test and drain and spin. Advised cust to move the washer off of the plywood. Optest ok. Brought back core for return. ; Job Cmpltd

Near Alger Rd, Lakewood, OH 44107
Brian B.

Brian B.

MEDC215EW1 MAYTAG DRYER CC that door is hard to close. Leveled machine. Adjusted and lubricated door latch.. door now working properly. Optest ok.; Job Cmpltd

Near W 129th St, Cleveland, OH 44111
Brian B.

Brian B.

JMW9527DASDAS JENNAIRE WALL OVEN Removed and dissassembled door. Customer cleaned inner glass. Reassembled door. Optest ok.;

Near Boxwood Cir, Brooklyn, OH 44144
Brian B.

Brian B.

KDTM404EBS1 KITCHENAID DISHWASHER Replaced broken dispenser.. ran test cycle. Optest ok.; Job Cmpltd,

Near Shawn Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

KITCHENAID DISHWASHER KDTE254ESS2 Customer complaint that unit is not filling with water, started normal wash cycle, unit started filling, unit filled and advanced to wash cycle, ran diagnostics found 6-6( cold water) error code, unit completed test cycle, advised customer to run hot water in sink before starting, unit is operating as designed ; Job Cmpltd,

Near Keystone Rd, Parma, OH 44134
Brian B.

Brian B.

WDF770SAFZ1 WHIRLPOOL DISHWASHER CC that sometimes normal cycle does not start. Adjusted feet so door closes properly. Ran diag... no codes.. ran diag test cycle. Optest ok; Job Cmpltd,

Near Circlewood Dr, Fairview Park, OH 44126
Brian B.

Brian B.

RTW4516FW1 ROPER WASHER CC that machine will not go through cycle. Ran diag. Fault code for no fill, long fill. Found drain hose laying on floor. Cleared code. Ran auto test and normal cycle. Optest ok.; Job Cmpltd,

Near Larchmont Ave, Lakewood, OH 44107
Brian B.

Brian B.

KRFF302ESS01 WHIRLPOOL REFRIGERATOR Replaced harness. Used steamer to clear coils. Optest ok.; Job Cmpltd

Near Katey Rose Ln, Euclid, OH 44143
Chad  P.

Chad P.

WFW72HEDW0 WHIRLPOOL WASHER Installed control and ran service test mode. Op test ok. ; Job Cmpltd,

Near Falling Leaf Dr, Seven Hills, OH 44131
Chad  P.

Chad P.

FGHD2465NF1A FRIGIDAIRE DISHWASHER Ran unit through normal wash and throuh service test mode. All operations are normal. Ran normal wash cycle a few times canceling it out and starting over. Times did not change. Advised unit will change times is sensor senses heavier soil levels. Advised that the cycle can be canceled and drained and restarted. This should give the sensor clearer water to sense and will help with keeping times from changing. Op test ok. ; Job Cmpltd

Near Barton Cir, Parma, OH 44129
Chad  P.

Chad P.

WMH53520CS2 WHIRLPOOL MICROWAVE Found interlocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Near Ledgestone Drive, Strongsville, OH 44149
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW4815EW1 Found water hoses switched. Ran diag getting a f8e5 hot cold water reversed Switch hoses. Op test good Cleared error code ; Job Cmpltd,

Near E 27th St, Ashtabula, OH 44004
Chad  P.

Chad P.

PYE22TSHFSS GE REFRIGERATOR Installed ice maker. Op test ok. ; Job Cmpltd,

Near Olive Ave, North Ridgeville, OH 44039
Jeff M.

Jeff M.

GSS25QSWCSS GE REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Near E Maple Ave, Geneva, OH 44041
Robert A.

Robert A.

WHIRLPOOL WASHER MVWB880BW0 Found lid lock broken, replaced, ran diagnostic cycle, op test okUnit is plugged in to a non­ grounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional.; used 1 WPW10619844 (LATCH) from stock, Job Cmpltd,

Near Overlook Rd, Kent, OH 44240
Jeff M.

Jeff M.

ALW480DAW AMANA WASHER Installed new part unit op tested good ;

Near Chaucer Way, Madison, OH 44057
Jeff M.

Jeff M.

KRFC302ESS00 KITCHENAID REFRIGERATOR Unit was not properly leveled I re-leveled the unit op tested good ; Job Cmpltd,

Near Pear Tree Ln, Mentor, OH 44060
Dan H.

Dan H.

MAYTAG DISHWASHER WDT720PADW1 Customer complaint that unit is not cleaning dishes, placed glasses in corners of racks, started normal wash cycle, incoming water temperature at 90 degrees, unit filled and advanced to wash cycle, glasses filled, ran diagnostic test cycle, no error codes found, unit completed test cycle, unit is operating as designed, advised customer on proper soap usage and to run hot water in sink before starting unit; Job Cmpltd,

Near Treetop Ct, Parma, OH 44134
Jeff M.

Jeff M.

KDTE334DSS0 WHIRLPOOL DISHWASHER Installed new part unit op tested good ; Job Cmpltd

Near Arrowood Dr, Mentor, OH 44060
Jeff M.

Jeff M.

MFX2876DRM02 MAYTAG REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,

Near E 330th St, Willowick, OH 44095
Jeff M.

Jeff M.

WTW5000DW1 WHIRLPOOL WASHER Customer was not used to the fact the washer only fills up with a certain amount of water depending on the size of The load i explain the proper loading procedure and that it is extremely important in the way it washes I showed her how to properly load the machine and the proper amount of soap to use unit tested good; Job Cmpltd,

Near E 194th St, Euclid, OH 44119
Paul H.

Paul H.

WRB322DMBW00 WHIRLPOOL REFRIGERATOR Ticking sound being caused by a piece of paper taped to back of unit, every time condenser fan cycled on paper would flap against cabinet, removed paper, sound gone.; Job Cmpltd,

Near Oakhill Blvd, Lorain, OH 44053
Paul H.

Paul H.

WRF989SDAW03 WHIRLPOOL REFRIGERATOR Replaced FC LED, all lighting now, op test ok.; Job Cmpltd,

Near Butternut Ridge Rd, Oberlin, OH 44074
Chris H.

Chris H.

KRMF706ESS01 KITCHENAID REFRIGERATOR Customer complaint that units water dispenser is dispensing too fast, turned water pressure down, customer had questions and concearns about unit, corrected doors, unit is a five door, adjusted temps, checked water connection, unit is operating as designed ; Job Cmpltd,

Near Churchill Dr, Solon, OH 44139
Chris H.

Chris H.

MEDC215EW1 MAYTAG DRYER Customer complaint that unit melted the power cord and was smoking, advised customer power cord is not covered under warranty, i dont know why whirlpool did not explain this, power cord was installed improperly, replaced terminal block from ts, op test good, customer has foil style vent advised this is a fire hazard and should be replaced with a semi rigid or solid metal style vent ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,

Near Jefferson Dr, Solon, OH 44139
Chris H.

Chris H.

WFE710H0AS1 WHIRLPOOL RANGE Installed new elements, op test good; Job Cmpltd,

Near Forbes Rd, Bedford Heights, OH 44146
Chris H.

Chris H.

KBFS22EWMS9 KITCHENAID REFRIGERATOR Customer complaint that unit is not making ice, jumped icemaker from t-h icemaker began to cycle, icemaker is not sending 120 volts to the valve, unit needs a new icemaker, replaced from ts, op test good; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd

Near Shaker Blvd, Cleveland, OH 44120
Chris H.

Chris H.

WTW5540SQ0 WHIRLPOOL WASHER Customer complaint that unit stops mid cycle until she opens and closes the lid, lid lock has malfunctioned, replaced lid lock from ts, op test good ; used 1 WP8318084 (LID SWITCH) from stock, Job Cmpltd

Near Sittingbourne Ln, Beachwood, OH 44122
Chris H.

Chris H.

KDTE254ESS2 KITCHENAID DISHWASHER Customer complaint that unit does not dry very well, no codes found, unit is drying as designed, instructed customer on unit maintenece and how to properly use unit, instruted customer to refer to owners manuel for cycle times, advised running hot water in sink before starting unit, no issues found unit is operating as designed, pop in sd; Job Cmpltd

Near Halcyon Rd, Beachwood, OH 44122
Corina B.

Corina B.

11067732791 WHIRLPOOL DRYER CC that the drum will not turn. Removed the drum found the belt is broken. Replaced the belt and the rollers from the t/s. checked vent, good air flow. Ran cycle test, optest ok.

Near Lake Rd E, Madison, OH 44057
Corina B.

Corina B.

AGR5715QDW AMANA RANGE CC when setting the oven to heat does not heat. When turning oven on ignitor is not glowing. Checked the ignitor, getting 120v. Will need a new ignitor. Replaced the ignitor from t/s. set oven to 350*, advised cust to wait 10-15 min after the the pre heat buzzer goes off put insert the food. optest ok.; used 1 12400035 (IGNITOR 5299) from stock,

Near Windjammer Ct, Painesville, OH 44077
Arthur V.

Arthur V.

WHIRLPOOL WASHER NTW4516FW0 Replaced water valve. Re calibrated. Op test good ; Job Cmpltd,

Near Monroe Center Rd, Kingsville, OH 44048
Robert A.

Robert A.

WHIRLPOOL MICROWAVE KEMS308SSS04 Found end of mag damaged, need to reorder, see pic; ordrng 1 W11098747 (MAG), schdld next appmnt for 5/1 MON 9-12,

Near Meadowbrook Dr, Aurora, OH 44202
Corina B.

Corina B.

KDTE104EWH1 KITCHENAID DISHWASHER CC that the dispenser is not opening. Found the gasket is coming off of the dispenser. R/p the dispenser from t/s. ran calibration, ran test cycle optest ok.; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd,

Near Danvers Dr, Painesville, OH 44077
Corina B.

Corina B.

PAVT454EWW MAYTAG WASHER CC that its making a loud noise when spinning. Ran a drain and spin, tub moves then stops. Will need the bearings. Talked to GS and the tools are not available

Near Auburn Rd, Painesville, OH 44077
Corina B.

Corina B.

FFHS2611LWHA FRIGIDAIRE REFRIGERATOR CC That the ice maker is not making ice. Found the water is dispensing into the i/m. Will not cycle the ice. Will need a new i/m. Talked to gs to order part. Office to order part. ; ordrng 1 241798224 (ice maker)

Near Chestnut St, Painesville, OH 44077
Corina B.

Corina B.

WDF320PADB0 WHIRLPOOL DISHWASHER CC that the clean light on the control does not light. Ran diag and found the clean light does not come on. The lights are on the control board. Will need a new control. Office to order parts. ; ordrng 1 W10804118 (cntrl-elec), schdld next appmnt for 4/27 THU !, saved tckt [SdLink

Near Ellie Pl, Mentor, OH 44060
Chris H.

Chris H.

WFG515S0EB0 WHIRLPOOL RANGE Customer complaint that unit is not cooking properly and the interior light keeps flashing, time is not staying set to correct time, wiring is correct, checked all connections, control has malfuntioned, unit needs a new control, spoke with gs ordering part ; ordrng 1 WPW10348656 (cntrl-elec),

Near Lafayette Ave, Maple Heights, OH 44137
Chris H.

Chris H.

WRS322FDAM04 WHIRLPOOL REFRIGERATOR Installed new ff door, op test good; ordrng 1 WPW10511972 (nameplate),

Near Winchester Rd, Lyndhurst, OH 44124
Paul H.

Paul H.

WTW8500BW0 WHIRLPOOL WASHER Ran diagnostics, f40 ATC thermistor, need to replace valve log to rectify, ; ordrng 1 W10853723 (valve),

Near W 26th St, Lorain, OH 44052
Paul H.

Paul H.

MER8680BS0 MAYTAG RANGE Flame customer saw was from bake element blowing out, need to replace element, ordering; ordrng 1 W10779716 (elmnt-bake)

Near W 6th St, Lorain, OH 44052
Paul H.

Paul H.

WRT311FZDB00 WHIRLPOOL REFRIGERATOR Unit is not defrosting, put in manual defrost, not heating, checked heater and bi-metal, both are good, needs a defrost control, had to clear evaporator with steamer, ordering defrost control; ordrng 1 WPW10352689 (cntrl-elec),

Near Oakdale Cir, Elyria, OH 44035
Jeff M.

Jeff M.

MCD2358WEM02 WHIRLPOOL REFRIGERATOR The ice door shute seal deteriorating needs new chute door allowing warm air to freeze the ice bucket in place; ordrng 1 WP2180353 (CHUTE), used 1 SENIORDISCOUNT (SENIORDISCOUNT),

Near Snyder Rd, Chagrin Falls, OH 44022
Alice M.

Alice M.

JJW2730WS02 JENNAIRE WALL OVEN Installed new part unit op test failed i check the wire connection the pins were seated I did not find any breaks in any wires wiring harness is good upper and lower fan rpm sensors failed needs new fans ; ordrng 1 WPW10273666 (BLOWER LOWER) and 1 WPW10273667 (BLOWER UPPER),

Near Dorset Ln, Solon, OH 44139
Jeff M.

Jeff M.

KDRU783VSS03 WHIRLPOOL RANGE Technical Service Pointer #: W10900021 moisture is accumulating underneath the user interface customer is going to call KitchenAid back to try to get the parts covered; ordrng 2 W10903603 (VENT)

Near Winston Ln, Solon, OH 44139
Arthur V.

Arthur V.

WHIRLPOOL WASHER WFW9500TW03 Replaced drain pump and door hinge. Op testi good. ; Job Cmpltd,

Near Furnace Rd, Conneaut, OH 44030
Robert A.

Robert A.

WHIRLPOOL DRYER WGD9400SW2 Ran unit, reset idler pulley, removed hair clips from blower wheel, ran unit again, op test ok; Job Cmpltd,

Near Greentree Ln, Aurora, OH 44202
Dan H.

Dan H.

WHIRLPOOL WASHER WTW7000DW0 Customer complaint that unit is leaving lint on clothes, customer showed a few items with lint on them, no sharp edges found in basket, ran diagnostics no error codes found, called whirlpool tech line spoke with mike, unit runs test cycle, issue is not in the machine, suggested check pockets and using a lighter agitation cycle sr# 7718898747; , Job Cmpltd,

Near Winding Creek Ln, Lyndhurst, OH 44124
Dan H.

Dan H.

JENN-AIR WINE COOLER JUW24FLARS00 rim piece is in the way(see pic), unit needs pulled out to install new part, customer to contact us when trim piece is removed for rescheduling;

Near Pebblebrook, Westlake, OH 44145
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR GSC25C6EYY02 Installed new air damper, op test good, took extra air damper to return; Job Cmpltd,

Near Allen Dr, Westlake, OH 44145
Dan H.

Dan H.

WHIRLPOOL DISHWASHER WDF520PADM7 Customer complaint that unit was in a constant drain, started normal wash cycle, unit drained, water came up out of garbage disposal, no water entered unit, ran diagnostics test cycle, no error codes found, found no water from supply hose at fill valve, advised customer that they needs a plumber to correct water supply, unit is operating as designed ; Job Cmpltd, saved tckt [SdLink\290509a.png],

Near Warren Rd, Lakewood, OH 44107
Dan H.

Dan H.

IKEA RANGE IGL730CS0 Customer complaint that oven temperature is too hot, started baker for 350 degrees, let unit preheat 20 mins, oven temperature at 354 degrees, unit is operating as designed ; Job Cmpltd,

Near W 116th St, Cleveland, OH 44102
Dan H.

Dan H.

MAYTAG REFRIGERATOR MSF25D4MDM02 Customer complaint that lights are not working, found freezer section led light out, led is receiving power, unit needs new led light; ordrng 1 WPW10515057 (light), schdld next appmnt for 4/28 FRI !,

Near W 126th St, Cleveland, OH 44111
Dan H.

Dan H.

WHIRLPOOL WASHER WTW8500DW0 Customer complaint that unit is not starting and display went blank, and keys not making sound, ran diagnostics found f0e5(off balance load) and f2e1(stuck key) error codes, started normal wash cycle, lid locked , unit filled and advanced to agitate cycle, unit completed rinse cycle and advanced to spin cycle, unit completed cycle, ran key encoder test, sound on/off button is not responding, unit needs new user interface per tech sheet, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; ordrng 1 W10861501 (console), schdld next appmnt for 4/27 THU !,

Near Hollo Oval, Strongsville, OH 44149
Arthur V.

Arthur V.

GE REFRIGERATOR PFSS5NFZASS Found eve app fan motor with 13 V DC not running needs fan motor and blade; ordrng 1 WR60X10208 (blade evap fan asm) and 1 WR60X10277 (motor dc evap fan as), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schd for Mon

Near Ravinewood Dr, Austinburg, OH 44010
Arthur V.

Arthur V.

WHIRLPOOL RANGE WFE540H0AS0 Found unit needs bake element. Element is open. Please order from v and v Youngstown ; ordrng 1 W10779716 (elmnt-bake), schdld next appmnt for 4/28 FRI !,

Near Treelane Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

AMANA WASHER NTW4705EW0 Found shield warped and actuator sticking when trying to shift. Replaced both with truck stock parts. Re calibrated. Op test good. ; used 1 W10913953 (ACTUATOR), and 1 WPW10427633 (SHIELD) from stock, Job Cmpltd,

Near N Ridge Rd E, Ashtabula, OH 44004
Arthur V.

Arthur V.

AMANA WASHER NTW4705EW0 Getting 2 error codes F5e1 lid switch fault. And f0e5 off balance liad detected. Cleared error codes and cycled unit. Unit ran thru a COMPLETE quick cycle with no errors. Unit op test good ; Job Cmpltd,

Near N Ridge Rd E, Ashtabula, OH 44004
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDF560SAFM0 Found unit filling,draining not washing. Needs motor sump assy and bottom panel. ; ordrng 1 WPW10441006 (panel) and 2 WPW10503548 (retainer)s and 1 WPW10605057 (pump&motor), schdld next appmnt for 5/1 MON !, s

Near Sentinel Rd, Dorset, OH 44032
Robert A.

Robert A.

KITCHENAID WALL OVEN KEBS109BSS00 Installed thermal fuse, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Edgewood Ct, Chagrin Falls, OH 44022
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR KSC24C8EYY01 Found cap tube going to ff evap leaking, removed approx 5" of cap tube, reconnected, pulled 28" vac w/pump, watched, no change, charged 5.3 oz r134a, ran test 4, good, op test ok; Job Cmpltd,

Near Long Meadow Trail, Chagrin Falls, OH 44023
Robert A.

Robert A.

WHIRLPOOL WASHER MVWB765FW0 Complaint of water level, ran diagnostics, off bal load, ran recal cycle, good, ran normal wash cycle, op test ok; Job Cmpltd,

Near Nautilus Trail, Aurora, OH 44202
Chad  P.

Chad P.

KSSC36QTS00 KITCHENAID REFRIGERATOR Found when auger molex connector was removed found wire was shorted in connector. Tech does not having matching connected. Willl have to stop and pick one up from an electrical store.

Near Glen Coe Dr, Brecksville, OH 44141
Chad  P.

Chad P.

KCMS1555SSS2 KITCHENAID MICROWAVE Installed parts listed. Op test no good. Mag ran for only a few minutes then high side lost power. Relay on control shorted and terminal on trans winding shorted. Needs control and trans replaced. ; ordrng 1 WPW10169272 (CONTROL) and 1 WPW10238703 (TRANS)

Near Spyglass Hill Dr, Strongsville, OH 44136
Paul H.

Paul H.

FFTR1821QB1 FRIGIDAIRE REFRIGERATOR Installed IM kit, cycled and filled, filled appropriately, op test ok.; Job Cmpltd,

Near Quarry Rd, Amherst, OH 44001
Paul H.

Paul H.

GB2FHDXWB02 WHIRLPOOL REFRIGERATOR Replaced damper, tested in service mode, tested fine.; Job Cmpltd,

Near Hidden Valley Dr, Amherst, OH 44001
Paul H.

Paul H.

MVWX655DW1 MAYTAG WASHER Ran diagnostics, f1e2 stuck key, cleared and ran auto test, went through auto test fine, unable to reproduce issue, ran a calibration cycle, op test ok.; Job Cmpltd,

Near E 42nd St, Lorain, OH 44055
Alice M.

Alice M.

WTW5520SQ0 MAYTAG WASHER Replaced timer assembly, ran a short cycle to ensure unit advanced, advanced fine, op test ok.;

Near Hawthorne Ave, Sheffield Lake, OH 44054
Paul H.

Paul H.

MVWC200BW0 MAYTAG WASHER Replaced gearcase and actuator, while replacing old cam was fused to old gearcase, replaced cam from t/s, calibrated and ran test cycle, all functions good, op test ok.; used 1 W10721967 (PULLEY) from stock, Job Cmpltd

Near Sunset Rd, Avon Lake, OH 44012
Jeff M.

Jeff M.

CWG3600AAS13 MAYTAG RANGE The unit was not lighting the ignitor was open i replace the part with ts unit op tested good ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,

Near Shakercrest Blvd, Beachwood, OH 44122
Jeff M.

Jeff M.

KDTE104ESS0 KITCHENAID DISHWASHER Installed new part unit op tested good ; Job Cmpltd,

Near Wolfpen Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

KDTE104ESS0 KITCHENAID DISHWASHER Installed new part unit op tested good ; Job Cmpltd,

Near Wolfpen Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

MVWB835DW0 WHIRLPOOL WASHER Chris file# 7718880345 the unit had a f0e5 i Recalibrated the machine unit tested good I ran a cold water cycle the temperature was about 60° at the bottom the tub unit tested good could not duplicate an issue; Job Cmpltd,

Near Bent Tree Ln, Chagrin Falls, OH 44023
Chad  P.

Chad P.

MVWC565FW0 MAYTAG WASHER Ran unit on normal wash, drain spin and service test mode. No abnormal noises. Checked drive system. No faults found. Advised to use as normal. Op test ok. ; Job Cmpltd,

Near W Ravine View Ct, North Royalton, OH 44133
Chad  P.

Chad P.

GTWN7450D0WW GE WASHER Parts listed installed. Update was successful. Op test ok. ; Job Cmpltd,

Near Drake Rd, Strongsville, OH 44149
Chad  P.

Chad P.

MAH5500BWW WHIRLPOOL WASHER Installed pressure switch. Op test ok. ; Job Cmpltd,

Near Deer Ridge Cir, Strongsville, OH 44136
Alice M.

Alice M.

MGR5765QDB WHIRLPOOL RANGE Found latch stuck in the closed position. Reset power to unit. Door unlocked. Put unit in self clean and canceled. Door locked and unlocked correctly. Op test ok.

Near Watkin Rd, Olmsted Falls, OH 44138
Chad  P.

Chad P.

MMV4205DB1 MAYTAG MICROWAVE Installed control. Op test ok. ; Job Cmpltd,

Near Snow Rd, Parma, OH 44130
Robert A.

Robert A.

WHIRLPOOL WALL OVEN WW30430B Found lower bake element shorted, checked for power, recieving 220vac, needs elementNote element clean and oven cleanCust to contact wp and let us know; ordrng 1 WPW10310258 (BAKE ELEMENT61.06), used 1 SHIPPING (SHIPPING AND HANDLING)

Near Wheatfield Dr, Aurora, OH 44202
Robert A.

Robert A.

GE DISHWASHER GDWF160R100SS Found unit not draining, pump humming, checked drain line clear, needs pump; ordrng 1 WD26X10039 (pump drain asm74.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/28 FRI 1-5

Near Shawnee Trail, Streetsboro, OH 44241
Chad  P.

Chad P.

ZDP366NP3SS GE RANGE Installed convect element. Op test ok. ; Job Cmpltd

Near Brentwood Rd, Beachwood, OH 44122
Robert A.

Robert A.

FRIGIDAIRE FRONT LOAD WASH FAFW3801LW4 Ran drain and spin, unit drained and went into high spin, drain hose too far in stack, corrected and zip tied in place, ran diagnostics, slow drain, pump clear, ran rinse and spin, draining and spinning correct, op test ok; Job Cmpltd,

Near Streetsboro Rd, Streetsboro, OH 44241
Robert A.

Robert A.

WHIRLPOOL WASHER WTW4850XQ1 Ran diagnostics, overflow condition, motor unable to reach target speed, off bal load, checked pressure hose, clogged, cleard, no kinks, good, checked under unit, good, ran drain and spin, good, ran recal cycle, good tested spin, good, checked adj, good, tested water height in normal wash, good, ran drain and spin, good, no pointers on unit, op test ok; Job Cmpltd,

Near Robin St, Ravenna, OH 44266
Brian B.

Brian B.

KFGD500ESS03 WHIRLPOOL RANGE Verified pop.. sent pic. Machine still under first year warr.. found left side top burner grate cracked. Oven light working. Bulb was defective.. also, center griddle burner not lighting all the way around. Burner head needs to be cleaned. Buildup of grease on head. Advised cust to clean with small wire brush. Office to order new burner grate. Customer can install.

Near Grapeland Ave, Cleveland, OH 44111
Brian B.

Brian B.

WRB329DMBM00 WHIRLPOOL REFRIGERATOR Ice has a strange metallic taste. There is no water tank on machine, just a stand alone i/m. Customer has a copper supply line which did not cause a taste issue on old refrig. The only parts on machine that contacts water is i/m and valve. Per GS.. ok to replace both parts. R/s per cust req. needs after 3:00 and cwow 30 min ahead if poss.; ordrng 1 W10884390 (ICE MAKER) and 1 WPW10498976 (VALVE)

Near Brick Mill Run, Westlake, OH 44145
Brian B.

Brian B.

CAE2743BQ0 WHIRLPOOL WASHER Replaced control. Ran calibration and auto test. Optest ok. Brought back core for return.; Job Cmpltd

Near W 95th St, Cleveland, OH 44102
Brian B.

Brian B.

UXD8636DYS3 WHIRLPOOL HOOD Found vent rubbing on cooktop when going up. Removed cooktop and showed customer that vent is working smoothly. Cooktop will have to be moved forward about 1/8 in. This is a solid surface ctop and will have to be trimmed by counter people. Vent checks ok.; Job Cmpltd,

Near Quail Hollow, Westlake, OH 44145
Brian B.

Brian B.

RBD276PDB6 WHIRLPOOL WALL OVEN Panel not responding. Some pads mot working. Checked voltage at control. 240v.. reset power and UI ribbon. Still not working. Will need new control panel. Parts are NLA. Cannot be repaired. No charge to cust.; Job Cmpltd

Near Jefferson Way, Westlake, OH 44145
Brian B.

Brian B.

MDE6800AYW WHIRLPOOL DRYER Coeaned out lint and kleenex that had come apart in machine. Removed and cleaned out blower housing. Vent checks good. Heat and airflow good. Optest ok.

Near Summit Ave, Lakewood, OH 44107
Brian B.

Brian B.

KFES530ESS0 KITCHENAID RANGE Replaced listed parts. Cleared code and ran control reset. Optest ok. Brought back cores for return.; Job Cmpltd,

Near Franklin Blvd, Cleveland, OH 44113
Gail V.

Gail V.

MAYTAG DISHWASHER MDB4949SDH0 Complaint, rinse aid cap fell off and melted on heater, replaced disp, only comes as an asm, cust supplied part, op test ok; Job Cmpltd,

Near Tavern Rd, Burton, OH 44021
Dan H.

Dan H.

MAYTAG DISHWASHER MDB7749SBB0 Customer complaint that control panel is falling off, confirmed, found handle and user interface mounts broken, unit needs new user interface(blk) and door handle; ordrng 1 W10811164 (panel-cntl) and 1 WPW10329510 (handle), schdld next appmnt for 4/28 FRI 8-12,

Near Robert Dr, Middleburg Heights, OH 44130
Dan H.

Dan H.

JEN REFRIGERATOR JFC2089HES Customer complaint that unit is not cooling, fresh food section temperature at 81 degrees, freezer section temperature at 81 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, compressor receiving 120vac, found compressor coils open, unit needs new compressor, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, customer does not want repair; ordrng 1 W10160407 (compressor367.29), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Prestwick Dr, Broadview Heights, OH 44147
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDF760SADM0 When removing hose from water inlet valve solenoid broke off in my hand. Needs water inlet valve. Please order from v and v youngstown or mentor ; ordrng 1 WPW10327249 (valve-inlt), schdld next appt Fri !

Near US-322, Williamsfield, OH 44093
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER MDB8979SFZ2 Customer complaint unit leaking on left side and cust believes door is not latching properly because if she pushes on the door the unit gets quieter. Found unit leaking from top of door where it is not sealing properly. Needs rails and latch ; ordrng 1 W11048934 (TRACK) and 1 W11048936 (TRACK) and 1 WPW10544004 (strike) and 1 WPW10653840 (latch-door), saved tckt [SdLink\290621a.png], schd next appt> Mon !

Near Wilmetta Ave, Orwell, OH 44076
Eric M.

Eric M.

WHIRLPOOL WASHER WTW8500DW0 Comp makes grinding sound and not cleaning clothes. Init svc test iaw tech sheet: F2e1 (ui stuck button); F6e2 (Communication Error: UI Cannot Hear ACU), cleared, spun basket, washplate loose, found gear on washplate worn, needs washplate and screw replaced.; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate), schdld next appmnt for 4/27 THU 12-3,

Near Livingston Rd, Cleveland, OH 44120
Eric M.

Eric M.

MAYTAG DISHWASHER MDBH979SAW0 Replaced user interface, ran thru svc test iaw tech sheet, near end of test, indicator lights went out, but the cancel/drain indicator was blinking erratically as the relay on the board was clicking. Ran svc test, came up with 6-4 (float switch open), found float not moving freely, reset float and lever, ran test again, this time it passed, optest good.; Job Cmpltd,

Near E 349th St, Eastlake, OH 44095
Robert A.

Robert A.

GE B/IN REFRIGERATOR ZIRS360NXARH Inspected unit, comp and fans running, frost only by cap tube, no heat on cond, tapped lowside, unit in 18"vac, added r134a, evap frosting, temp dropping, needs evap and drierCust to call office; ordrng 1 WR85X10017 (evap coil319.12) and 1 WR86X10030 (dryer21.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near S Woodland Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

GE WASHER GTWN2800D2WW Installed new drain pump, unit is still leaking from hole in drain hose, unit needs new drain hose; ordrng 1 WH41X10096 (drian hose22.39), , schdld next appmnt for 4/27 THU 2-5,

Near Brenel Dr, Mentor, OH 44060
Dan H.

Dan H.

KITCHENAID DISHWASHER KUDE70FXSS4 Customer complaint that unit beeps occasionally and now is not starting, started normal wash cycle, unit filled and began wash cycle, unit beeped and cancelled cycle, ran diagnostics test cycle found 6-6(cold water) error code, unit cancelled test cycle before completion, unit needs new control, customer does not want repair at this time, ; ordrng 1 W10473197 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Angela Dr, Willoughby, OH 44094
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRF560SEYM05 Customer complaint that unit is making too much ice, found ice maker bail arm broken off of ice maker, unable to reinstall bail arm, unit needs new ice maker, installed new ice maker, op test good ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,

Near Cranage Rd, Olmsted Falls, OH 44138
Dan H.

Dan H.

KITCHENAID DISHWASHER KUDS30IXBL8 Installed new upper rack adjusters, op test good. ; Job Cmpltd,

Near Gallatin Blvd, Brook Park, OH 44142
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRF555SDFZ01 Customer complaint that left fresh food section door switch is not recognizing door being closed, adjusted door switch contacts, op test good ; Job Cmpltd,

Near Willow Cir, Strongsville, OH 44136
Arthur V.

Arthur V.

MAYTAG FREEZER MZF34X16DW00 Found unit compressor running no cool.installed bullet valve. Unit in a vacuum. Added r134 a unit continued to stay in a vacuum. Compressor VERY HOT TO THE TOUCH Unit needs evap,compressor. ***Cfc tech extra time. -----Reschedule per cust request. -----; ordrng 1 W10507884 (compressor) and 1 W10858281 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 5/1 MON ! [***],

Near OH-46, Jefferson, OH 44047
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW5000DW1 Cust getting soap,bleach,spots on clothes. Cust using Gain packets and directions say use as many as 3 packets for a load. Advised cust to use powdered detergent ( small amounts ) and follow directions in manual. Also advised cust how to properly load new style washers with a washplate. Ran diagnostics. No error code. Cycled. Unit filled and agatated. Unit op test good ; Job Cmpltd,

Near E 29th St, Ashtabula, OH 44004
Arthur V.

Arthur V.

GE REFRIGERATOR GFE29HSDASS Replaced gears and connectors. Op test good. Door closing properly now. No frost in unit upon arrival. Unit op test good ; Job Cmpltd,

Near Case Ave, Andover, OH 44003
Eric M.

Eric M.

AMANA WASHER ALW780QAW Only part that the cust has is the drive bell/seal kit, no agitator, spoke to gs, will have to re-order agitator.; ordrng 1 40000501W (agitator), schdld next appmnt for 4/28 FRI !,

Near Findley Dr, Mentor, OH 44060
Eric M.

Eric M.

WHIRLPOOL DISHWASHER WDP350PAAW4 Comp not draining. Plugged in, immediately started draining, after water drained, init svc test iaw tech sheet, all indicators are illuminated with the exception of the clean led, so if there are any faults, unable to determine what they are. Ran thru svc test, upon completion, water drained, going to need the control board replaced due to the clean indicator burned out. ; ordrng 1 W10804120 (CONTROL BOARD), schdld next appmnt for 4/27 THU !,

Near Iroquois Trail, Mentor, OH 44060
Eric M.

Eric M.

AMANA REFRIGERATOR SSD25TW Comp im stopped making ice and they discovered water on floor behind unit. Found fill tube frozen. Disconnected waterline fm fill tube, valve leaking thru. Turned im off. Needs valve replaced. Quoted $118 labor. ; ordrng 1 WPW10245167 (VALVE 6365), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/27 THU !,

Near Sutherland Ct, Mentor, OH 44060
Eric M.

Eric M.

KITCHENAID REFRIGERATOR KFIS29PBMS00 Replaced reservoir, adapter, ui & control board, installed fascia heater, optest good. Customer has a plastic waterline attached to refrigerator, explained the flooding hazard associated with this type of waterline and advised customer to replace with a copper waterline to prevent flooding. Customer has a saddle valve connected to the supply line, advised cust the flooding hazard associated with this type of valve, recommended customer have the valve replaced with an 1/4" inline valve.; Job Cmpltd,

Near Natona Rd, Euclid, OH 44117
Eric M.

Eric M.

MAYTAG WASHER MAV6000AWComp leaking all over floor. Leaking fm drain pump, needs drain pump replaced. Quoted $108 labor.; ordrng 1 WP35-6465 (PUMP - DRAIN 6175), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/26 WED !,

Near Willow Dr, Euclid, OH 44132
Robert A.

Robert A.

MAYTAG WASHER MVWC415EW1 Ran diagnostics, no codes, checked under unit, good, ran recal cycle, good, ran drain and spin, good, op test ok; Job Cmpltd,

Near N Girdle Rd, Middlefield, OH 44062
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR KSC24C8EYY01 Recovered refrigerant, replaced ff evap, comp and drier, pulled 28"vac w/pump, watched, no change, charged 5.3oz r134a, pressures good, unit cooling, ran test 4, good, op test okAllow 24hrs for propper cooling; Job Cmpltd,

Near Long Meadow Trail, Chagrin Falls, OH 44023
Robert A.

Robert A.

KITCHENAID DISHWASHER KUDC10FXSS5 Found when plugged in a couple of ui light flash,then no op, rest connections, ran diagnostics, good, watched cycle, good, started normal wash, good, op test ok; , Job Cmpltd,

Near Lake Royale Blvd, Kent, OH 44240
Robert A.

Robert A.

ELECTROLUX DISHWASHER EI24ID30QW0A Found air dry 12x, and delay flashing, pressed cancel, ng, cycled power to unit, ran diagnostics, heater fault, trabidity sensor fault, checked connections, good, tested heater, open, needs pump/heater asm and sensor; ordrng 1 A00040101 (sensor) and 1 A00210602 (pump/HEATER), schdld next appmnt for 4/26 WED ! [**],

Near Hurd Rd, Aurora, OH 44202
Chris H.

Chris H.

HSS25ATHBCBB HOTPOINT REFRIGERATOR Customer complaint that unit frz section is not cooling properly, frz temp at 30 ff temp at 38, compressor is running, condenser and evap fan are running, evap does not have correct frost pattern, unit is pulling 1.34 amps, compressor is excessively hot and making noises, contacted bj, tapped system, low side pressure at 30, unit needs a new compressor, spoke with gs ordering part, CFC JOB CFC JOB ; ordrng 1 WPW10143759 (drier-uv) and 1 WR87X20936 (COMPRESSOR ), used 1 TJ90BPV31 (BULLET PIERCING VALVE)

Near W 112th St, Cleveland, OH 44102
Chris H.

Chris H.

WTW8500DC0 WHIRLPOOL WASHER Customer complaint that unit is not powering on, unit is plugged into correct polarity outlet, plugged in amp meter outlet has 122 volts, unit entered diagnostics found F6E2 ui cannot communicate with acu, tested ui harness for continuity, harness checks good, per tech sheet follwed 5vdc is present but main control is not responding, main control has malfunctioned, unit needs a new main control, spoke with gs ordering part ; ordrng 1 W10812418 (cntrl-elec)

Near Surrey Dr, North Olmsted, OH 44070
Chris H.

Chris H.

10651139214 KENMORE REFRIGERATOR Customer complaint that units water filter light is coming on, instructed customer on how to reset light and to replce water filter, installed air filter which was never installed, unit is operating as designed; Job Cmpltd,

Near Lismore Ln, Mentor, OH 44060
Chris H.

Chris H.

KRFF302EWH01 KITCHENAID REFRIGERATOR Installed new slide, op test good ; Job Cmpltd,

Near Charney Rd, University Heights, OH 44118
Chris H.

Chris H.

WRF560SEYM05 WHIRLPOOL REFRIGERATOR Customer complaint that unit is leaking water, unit is leaking out of freezer due to drain tube being clogged, drain tube is not like one we carry in stock is a straight thru tube with duck bill, removed duck bill steamed out drain tube, unit is now draining properly, op test good ; Job Cmpltd,

Near W 226th St, Fairview Park, OH 44126
Chris H.

Chris H.

MVWX655DW1 MAYTAG WASHER Customer complaint that soap bottle cap fell in between inner and outer tub, removed inner basket, removed cap, op test good; Job Cmpltd,

Near Persimmon Dr, Westlake, OH 44145
Corina B.

Corina B.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR CC that the fz has frost. Found the fz door not sealing. Steamed fz out and steamed the gasket. cleaned the condenser coils. Door is now closing tight. Optest ok.

Near E 284th St, Willowick, OH 44095
Corina B.

Corina B.

WFG320M0BW0 WHIRLPOOL RANGE CC that the oven caught on fire. Removed the floor panel and found something sticky on the deflector. Cleaned the sticky substains. They used a fire extinguisher to put the fire out. Cleaned residueout and per GS said to have cust to set oven to 450* for 45 min to get the rest of the residue out and wipe it down. Checked the igniter, lite everytime. Preheated oven to 350*, optest ok. ; Job Cmpltd,

Near E 124th St, Cleveland, OH 44120
Corina B.

Corina B.

WDF520PADM5 WHIRLPOOL DISHWASHER CC that the d/w is not draining. Found the drain hose is laying on the cabinet floor. Which the water was siphoning back into the d/w. Elevated the drain hose fille and Drained d/w. Optest ok. ; Job Cmpltd,

Near Wyandotte Ave, Lakewood, OH 44107
Corina B.

Corina B.

WTW8040DW1 WHIRLPOOL WASHER Cust showed pop, sent pic. Ran diag fault code f0e5 off balance load, f8e1 long fill no fill, f0e3 overload, Cleared codes. Ran test 51 and 52, a rinse and spin. Advised cust to not overload machine proper load size is 6-8 bath towels. To use 1-2 tablespoons of laundy detergent. Cust is not happy with machine, advised them to call whirlpool consumer assistance. Optest ok.; Job Cmpltd,

Near Harborview Dr, Cleveland, OH 44102
Corina B.

Corina B.

FFHS2311LBPA FRIGIDAIRE REFRIGERATOR CC that the i/m is leaking and not making ice. Found solid blocks of ice in the ice bin. Needs a new i/m. Talked to GS and agreed that it needs a new i/m. Office to order part. ; ordrng 1 241798224 (ice maker),

Near Admiral Dr, Eastlake, OH 44095
Corina B.

Corina B.

AMV1150VAS5 AMANA MICROWAVE Control panel is not displaying numbers. The unit is heating. Will need a new control panel. Office to order part. Cust was not here, when i was here. Doorman let me in and signed PVR.; ordrng 1 W10333865 (panl-cntrl),

Near Detroit Ave, Cleveland, OH 44113
Paul H.

Paul H.

MSF25D4MDM02 MAYTAG REFRIGERATOR Replaced housing, installed a new filter, bled line, op test ok.; Job Cmpltd

Near Butternut Ridge Rd, Elyria, OH 44035
Paul H.

Paul H.

WRT311FZDB00 WHIRLPOOL REFRIGERATOR Condensation is primarily in RC, RC door was not sealed when I arrived, gasket were extremely dry and powdery, RC door gasket was not stretching out to seal, lubricated both gaskets thoroughly with vaseline, stretched to form proper seal, gasket magnets intact, creating a good seal now.; Job Cmpltd

Near St Theresa Blvd, Avon, OH 44011
Paul H.

Paul H.

WGD8500BW0 WHIRLPOOL DRYER Replaced motor, tested, started up fine, op test ok.; Job Cmpltd

Near Riviera Ln, Westlake, OH 44145
Paul H.

Paul H.

WRF560SMYW04 WHIRLPOOL REFRIGERATOR Replaced main control, op test ok.; Job Cmpltd,

Near Ivanhoe Ave, Sheffield Lake, OH 44054
Paul H.

Paul H.

AER6303MFW0 AMANA RANGE Replaced temp sensor, preheated to 375F, checked temps, temps good.; Job Cmpltd,

Near N Main St, Amherst, OH 44001
Paul H.

Paul H.

CVM1790SS2SS GE MICROWAVE Replaced main control, found discoloration on door switch, needs replaced connection is intermittent, explained to customer, need to order; ordrng 1 WB24X10029 (switch micro),

Near Hyannis Port Dr, Avon Lake, OH 44012
Paul H.

Paul H.

GFE28HSHBSS GE LORAIN Unit has symptoms of bulletin REF05-15, needs fan and sum kit, also has ice maker issue in bulletin REF07-16, ordering sum for that as well; ordrng 1 WR49X25197 (SUM/FAN KIT) and 1 WR98R882802 (SUM), saved tckt [SdLink\290388a.png],

Near Black Walnut Trace, Lorain, OH 44053
Paul H.

Paul H.

GB2FHDXWB02 whirlpool refrigerator Took temps, RC 58F, FC 6F, Ran service test, damper motor not functioning, ordering damper; ordrng 1 WPW10196393 (control),

Near Hidden Valley Dr, Amherst, OH 44001
Jeff M.

Jeff M.

WTW5000DW1 WHIRLPOOL WASHER The actuator has failed it is unable to determine the proper speed of the tub replace the actuator with truck stock part unit tested good; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,

Near Northfield Rd, Bedford, OH 44146
Jeff M.

Jeff M.

MDB5600AWS MAYTAG DISHWASHER The dishwasher is designed to run for roughly 3 hours the customer has only let it run for approximately an hour at a time unit tested good I also explained to them just the heat dry cycle is approximately 45 minutes long

Near Longvale Ave, Maple Heights, OH 44137
Jeff M.

Jeff M.

WFG320M0BB0 WHIRLPOOL RANGE Installed new part unit op tested good ; Job Cmpltd,

Near Edgewood Ave, Cleveland, OH 44105
Jeff M.

Jeff M.

WRF736SDAM12 WHIRLPOOL REFRIGERATOR Upon my arrival of the unit had a full bin of ice I'm suspecting the customer had the door open which raised the temperature higher then with the icemaker can make ice also hasn't changed his filter in a long time unit tested good ;

Near Dickerson Rd, Willowick, OH 44095
Jeff M.

Jeff M.

KUDS30IXSS4 KITCHENAID DISHWASHER Installed new part unit op tested good ; Job Cmpltd

Near Booth Rd, Kirtland, OH 44094
Jeff M.

Jeff M.

MVWB450WQD WHIRLPOOL WASHER Tub bearing has failed the unit starting to leak water to the stater and rotor and RPS sensor est only; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (SENSOR) and 1 WPW10419333 (STATOR),

Near Gale Dr, Seven Hills, OH 44131
Jeff M.

Jeff M.

SAV4655AWQ WHIRLPOOL WASHER Transmission is failing leaking oil Haveli apart is discontinued cannot be repaired; ordrng 1 27001039 (transmison N/A)

Near Chelsea Dr, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

MDB8959SFZ4 MAYTAG DISHWASHER The unit has only leaked twice after i lvl the unit i can see the water is leaking passed the seal unit needs a new seal ; ordrng 1 W10864081 (SEAL

Near Strawberry Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

GSS25QSWCSS GE REFRIGERATOR Unit is still not defrosting correctly a individual he tested the heating parts between the blue and orange wire on the quick disconnect inside the freezer I had 2o 0hms as I was inspecting the pins I noticed the evaporator fan was not very strong if there is poor air circulation there will be poor cooling and poor defrosting; ordrng 1 WR60X10307 (mtr dc evap fan asm),

Near E Maple Ave, Geneva, OH 44041
Chad  P.

Chad P.

MGDC215EW1 MAYTAG DRYER Installed coil and handle. Op test ok. ; Job Cmpltd,

Near Wyatt Rd, Broadview Heights, OH 44147
Chad  P.

Chad P.

KRFF300ESS01 KITCHENAID REFRIGERATOR Found fill tube froze up. Defrosted and monitored. No water leaking. Likely line had air in it causing it to drip and freeze. Forced icemaker to cycle. Op test ok. ; Job Cmpltd,

Near Hilton Rd, Brecksville, OH 44141
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRF989SDAH00 Customer complaint of water leaking from top of fresh food section, found unit leaking from water filter housing connection, reset connection, no good, unit needs new water filter housing; ordrng 1 WPW10238156 (housing), schdld next appmnt for 4/26 WED !,

Near Gross Dr, Parma, OH 44130
Dan H.

Dan H.

FRIGIDAIRE REFRIGERATOR GLRS64ZEW7 Installed new ice actuator, op test good ; Job Cmpltd,

Near W 32nd St, Cleveland, OH 44109
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Customer complaint that unit is leaking, found water line severely damaged(see pic), cut off damaged line and replaced with new 1/4" water line and guess fitting, no leaks now, op test good ; Job Cmpltd, O-

Near Scranton Rd, Cleveland, OH 44113
Dan H.

Dan H.

WHIRLPOOL RANGE KSEB900ESS0 Customer complaint of cooling fan failure, found f8e0( cooling fan speed too low) error flashing on display, unit needs new cooling fan, not rescheduling because customer is to contact whirlpool to check if lease agreement is valid as proof of purchase, customer will send acceptable proof of purchase; ordrng 1 W10860981 (fan-blwr),

Near E 9th St, Cleveland, OH 44115
Arthur V.

Arthur V.

WHIRLPOOL WASH/DRY COMBO WET4024:EW0 Squeel is brake noise. This is a direct drive old style transmission that has a sqeual at end of cycle. Noise is normal operating noise. Op test is good ; Job Cmpltd,

Near Stanhope-Kelloggsville Rd, Dorset, OH 44032
Chad  P.

Chad P.

KDTE704DBL0 KITCHENAID DISHWASHER Installed control panel. Op test ok. ;

Near Avery Rd, Broadview Heights, OH 44147
Chad  P.

Chad P.

WTW8500DC0 WHIRLPOOL WASHER Found the noise is the slider moving up and down. This is normal. Ran service mode and high speed spin. Op test ok. ; Job Cmpltd,

Near Valley Park Dr, Broadview Heights, OH 44147
Arthur V.

Arthur V.

MAYTAG DISHWASHER MDB4949SDM3 Replaced motor and sump assy. Op test good. ; Job Cmpltd,

Near Rome Rock Creek Rd, Rock Creek, OH 44084
Arthur V.

Arthur V.

MAYTAG DRYER MDE5500AYW , Found rollers faulty. Needs drum rollers. ; ordrng 2 12001541 (bearing & roller asy)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/27 THU !,

Near Austin Rd, Geneva, OH 44041
Eric M.

Eric M.

MAYTAG REFRIGERATOR MFD2562VEM11 Comp not making ice for past 2 weeks. Jumped t - h on im, not cycling, verified im getting pwr, needs im replaced. . Replaced im, cycled and filled, optest good, advised cust to discard 1st 2 batches of ice that is produced.; used 1 W10884390 (ICE MAKER ASSY 8239) from stock, , Job Cmpltd,

Near Arcadia Cir, Willoughby, OH 44094
Alice M.

Alice M.

KUDC10FXSS6 KITCHENAID DISHWASHER Installed parts listed. Op test ok.

Near Wilton Ln, North Royalton, OH 44133
Eric M.

Eric M.

WHIRLPOOL WASHER WFW95HEXR2 Replaced lock and mmcu. Ran thru svc test iaw tech sheet, washer operating as designed.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $134.73 CC Ref # 695446367, Job Cmpltd,

Near Rock Creek Rd, Chardon, OH 44024
Chad  P.

Chad P.

NTW4516FW1 AMANA WASHER Ran service test mode. Sounds and operations are normal. Op test ok. ; Job Cmpltd,

Near Harbour Light Dr, North Royalton, OH 44133
Eric M.

Eric M.

KENMORE RANGE 79045714100 Comp surf burners will not light except with a match. No spark fm any of the igniters. Spark module getting pwr, spark module open. Inner door glass is cracked..; ordrng 1 316135702 (spark module 4428) and 1 318041603 (panel,inner glass 11576), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/26 WED 8-9,

Near Middle Ridge Rd, Perry, OH 44081
Chad  P.

Chad P.

WFE515S0EW0 WHIRLPOOL RANGE Installed terminal block. Tested all burners and bake. Op test ok. ; Job Cmpltd,

Near W Northwood Dr, Olmsted Falls, OH 44138
Robert A.

Robert A.

ELECTROLUX DISHWASHER EI24ID30QW0A Found air dry 12x, and delay flashing, pressed cancel, ng, cycled power to unit, ran diognastics, heater fault, trabidity sensor fault, checked connections, good, tested heater, open, needs pump/heater asm and sensor; ordrng 1 A00040101 (sensor) and 1 A00210602 (pump/HEATER), schdld next appmnt for 4/26 WED ! [**],

Near Hurd Rd, Aurora, OH 44202
Chad  P.

Chad P.

GI7FVCXWQ01 WHIRLPOOL REFRIGERATOR Found water randomly being sent to icemaker This only happens when icemaker is turned on via the control. Ice maker is in a solid block of ice. Wiring and switches check good. Needs icemaker and control replaced

Near Sparrow Flight Dr, Seven Hills, OH 44131
Robert A.

Robert A.

KITCHENAID RANGE KGSS907SSS03 Found rt rear switch turned out of place, inspected switch, good, reset, op test ok; Job Cmpltd,

Near Dover Dr, Aurora, OH 44202
Chad  P.

Chad P.

GI6FDRXXY07 WHIRLPOOL REFRIGERATOR Found i.m. Fill valve leaking into ice maker causing water to get into ice maker module and cause it to non stop harvest. Needs valve and ice maker replaced.

Near E Windsor Dr, Olmsted Falls, OH 44138
Robert A.

Robert A.

KITCHENAID DISHWASHER KDTE334DSS1 Reset drain hose, inspected unit, reset connections, ran diagnostics slow drain, watched cycle, water temp after fill 90 deg, need to run hot water in sink before starting unit watched cycle, good, disp opened, started normal wash, disp opened, no odd smell noticed, checked service pointers, none on this problem, op test ok; Job Cmpltd,

Near Dover Dr, Aurora, OH 44202
Chad  P.

Chad P.

MVWB850YG0 MAYTAG WASHER Found hinge and arm seized together on rh side. Needs arm and hinge replaced. Cust has extended warranty through wpl/aig

Near Woodrow Ave, Parma, OH 44134
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDT710PAYM6 Talked w/cust needs to r/s; schdld next appmnt for 4/26 WED !,

Near Dursley Ct, Solon, OH 44139
Brian B.

Brian B.

WTW8040DW1 WHIRLPOOL WASHER Replaced suspension. Ran tes cycle. Optest ok.; Job Cmpltd,

Near Brooks Ct, Lorain, OH 44053
Brian B.

Brian B.

MEDB835DW3 MAYTAG DRYER CC that machine does not start when start pad is touched, but instead, beeps. After a number of tries, machine does start. Checked vent. All clear and correct. Good airflow. Ran diag. F2E1, button depressed for over 20 sec.. ran UI and pad test. Passed.. cleared code. Ran auto test. All systems passed. Dryer now working properly. Optest ok.; Job Cmpltd

Near Hatteras Way, Avon, OH 44011
Alice M.

Alice M.

KUDT03FTSS1 KITCHENAID DISHWASHER CC that machine is not draining.; used 1 WPW10348269 (PUMP-DRAIN 7102)

Near Porter Rd, North Olmsted, OH 44070
Brian B.

Brian B.

KDTE704DSS1 KITCHENAID DISHWASHER CC that water is leaking through bottom of machine. Ran test cycle. Found water pouring through diverter area. Water has damaged connectors on diverter. Will need new sump assembly and harness. Will give est. custoner will call whirl to see if they will send parts. Do not order parts unless cust calls office.

Near Persimmon Dr, Westlake, OH 44145
Brian B.

Brian B.

KRFF302ESS01 WHIRLPOOL REFRIGERATOR Found evap not defrosting. Called TL, TJ, file # 7718864395.. placed into ser mode. Step 101, defrost.. heater did not come on. Ff display reads OP. Ohmed out with meter. 56k ohms. This is resister reading. Bimetal is open. Will need new bimetal. Used steamer to clear ice. Office to order part. Customer needs first appt if poss.; ordrng 1 W10911102 (HARNESS),

Near Katey Rose Ln, Euclid, OH 44143
Dan H.

Dan H.

MAYTAG WASHER MVWB755DW0 Customer complaint that unit leaves white residue on clothes, ran diagnostics found f0e5(off balance) and f8e1(long fill) error codes, started normal wash cycle, unit filled to normal level and advanced to wash cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd,

Near Brooklyn Ave, Cleveland, OH 44109
Dan H.

Dan H.

WHIRLPOOL RANGE MGR8700DS2 Customer complaint that unit is not heating properly, Customer had cake in oven when tech arrived, Oven set to 400 degrees, temperature in oven is 370 degrees, adjusted temperature offset up 30 degrees, temperatures reading within range, op test good ; Job Cmpltd,

Near Brooklyn Ave, Cleveland, OH 44109
Dan H.

Dan H.

KITCHENAID REFRIGERATOR KRSC503ESS00 Installed new auger motor and seal, op test good ; Job Cmpltd,

Near Park Pl, Berea, OH 44017
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRF736SDAW14 Customer complaint that led lights are not working in fresh food section, found left top led light red wire pulled out of molex connector(see pic), red wire tab is broken, unable to reinsert into connection, unit needs new led light; ordrng 1 W10854032 (module), schdld next appmnt for 4/26 WED 8-12,

Near W 130th St, Parma, OH 44130
Dan H.

Dan H.

WHIRLPOOL RANGE GAS AGR5630BDW1 Customer complaint that oven is not lighting, started bake for 350 degrees, bake burner lit right up, outlet unit is plugged into has an open ground, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd,

Near Paulding Blvd, Brook Park, OH 44142
Dan H.

Dan H.

WHIRLPOOL OTR MICROWAVE WMH31017FS0 Customer complaint that unit will not start it just flashes open/close door, confirmed, unit needs new door switches and cams, installed new door switches and cams, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Near Walter Rd, North Olmsted, OH 44070
Dan H.

Dan H.

WHIRLPOOL WASHER WTW4616FW1 Customer complaint that unit is stuck in sensing cycle, ran diagnostics no error codes found, started normal wash cycle, Unit filled and advanced to wash cycle, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd,

Near Weymouth Cir, Westlake, OH 44145
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRF560SEYM04 Installed new doors, op test good ; ordrng 1 WPW10308869 (bin-cntlvr),

Near Salem Pkwy, Westlake, OH 44145
Dan H.

Dan H.

WHIRLPOOL WASHER WTW5610XW2 Customer complaint that unit turns on by itself and ends cycle at 8 minutes, unit did power on by itself, ran diagnostics no error codes found, ran drain and spin cycle, unit completed cycle, unit needs new user interface, customer does not want repair at this time; ordrng 1 W10338620 (console277.55), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Woodward Ave, Lakewood, OH 44107
Dan H.

Dan H.

FRIGIDAIRE REFRIGERATOR GHSC239DW0 Installed new control board, op test good ; Job Cmpltd,

Near W 49th St, Cleveland, OH 44102
Gail V.

Gail V.

WHIRLPOOL REFRIGERATOR GI5SVAXVL01 Replaced main bd. Took display bd back unused Unit started. Display working. Op test good ; Job Cmpltd,

Near Heidi Ct, Mentor, OH 44060
Arthur V.

Arthur V.

KITCHENAID DISHWASHER KDTE104ESS0 Found glass in pump causing issue. Cleated out standing water and removed glass from pump. Unit op test good. Advised cust about install drain hoses are not made for dishwashers ( soft rubber hoses) ; , Job Cmpltd,

Near Countryview Ln, Rock Creek, OH 44084
Arthur V.

Arthur V.

FRIGIDAIRE REFRIGERATOR FFHS2611PFCA Replaced ice maker Cycled. Op test good ; Job Cmpltd, O-emld tckt [SdLink

Near Rome Terrace, Roaming Shores, OH 44084
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRT106TFDB00 Found unit in a vacume. Installed bullet valve --- added r134 a unit needs evaporator,and compressor Cfc tech extra time Reschedule at customer request ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 4/28 FRI !,

Near [9600 - 9660] Executive Ct, Mentor, OH 44060
Arthur V.

Arthur V.

WHIRLPOOL WASHER NTW4516FW0 Got pop from Kieth st Griffiths who will fax copy to office--- found unit needs a water valve Cold water slow. Getting a f8e1 error ; ordrng 1 W11038711 (WATER VALVE), schdld next appmnt for 4/26 WED !,

Near Monroe Center Rd, Kingsville, OH 44048
Arthur V.

Arthur V.

FRIGIDAIRE REFRIGERATOR FFHS2311LWD , Replaced parts listed. Op test good ; Job Cmpltd,

Near Reed Rd, Conneaut, OH 44030
Tim G.

Tim G.

WHIRLPOOL WASHER WTW5000DW1 Customers complaint is that the unit is not completing the cycles. Checked unit and found a F5E1 &2 lid lock error, F7E5 shifter fault, and a F8E1 long/ no fill. Checked the units water valve and found very low pressure when the cold side of the valve is turned on. Removed hose and checked pressure by placing the cold hose in the basket asm to find good pressure. Reinstalled hose and found pressure a little better but not by much. Found the unit when testing agitation and spin the shifter not finding the position every time. Unit needs valve and shifter. ; ordrng 1 W10913953 (ACTUATOR) and 1 W11038711 (INLET VALVE ), schdld next appmnt for 4/25 TUE 2-5

Near Silica Sand Rd, Garrettsville, OH 44231
Tim G.

Tim G.

MAYTAG WASHER MVWC415EW1 Customers complaint is that the unit will not drain. Checked unit and found full of water and the drain pump humming. Cleared all the water and pulled pump to find a piece of plastic stopping the pump. Cleared the pump and tested, op test good. ; Job Cmpltd,

Near Brosius Rd, Garrettsville, OH 44231
Gail V.

Gail V.

MAYTAG DISHWASHER MDBH969AWS1 Replaced door seal with new strike kit. Unit may need a new latch assy. If cust having issues new latch is part number WPW10404409 and is 44.88 plus tax ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near N Broadway, Geneva, OH 44041
Gail V.

Gail V.

WHIRLPOOL REFRIGERATOR WRS322FDAM04 Mark--- file number 7718864528. Temp comping out if dispenser 59 deg. Manual says should be 50 deg. Talked to mark at techline. Check for connection to cold water line. Done. Mark said that new water tanks are much smaller than old tanks and chilled water is short lived in the newer style tanks (water coils). Advised customer to add a few ice cubes in the glass if colder water is desired. ; Job Cmpltd, saved tckt

Near Garrison Rd, Ashtabula, OH 44004
Eric M.

Eric M.

WHIRLPOOL REFRIGERATOR WRX988SIBM03 Comp doors are not aligned after the rh ff door was replaced by B&B installers. Unable to align french doors or the pull out drawer, the lh hinge is bent downward, needs hinge and thimble replaced. Not available until 5/1 and needs after 12 pm.; ordrng 1 W10878115 (HINGE (LH)) and 1 WPW10505294 (THIMBLE), schdld next appmnt for 4/26 WED 12-3,

Near Hunting Lake Dr, Painesville, OH 44077
Eric M.

Eric M.

WHIRLPOOL REFRIGERATOR WRS322FDAW04 Condenser still vibrating. Tightened condenser clip screw and frame bolts, re-positioned and added a couple more pieces of foam, vibration gone, optest good.; Job Cmpltd,

Near Dorsh Rd, South Euclid, OH 44121
Eric M.

Eric M.

KITCHENAID COOK TOP KECC607BBL01 Replaced appliance manager and ui, able to enter svc test mode this time, optest good.; Job Cmpltd,

Near Hazelmere Rd, Beachwood, OH 44122
Eric M.

Eric M.

GE REFRIGERATOR GTH18GBDHRCC Comp that the motor (compressor) making loud noise when running. Compressor and fans running, not hearing any abnormal sounds, checked temps, ff and fz temps good. Checked the defrost cycle, operating normally. Took out of defrost, compressor started right up, and sounds completely normal. Did lower thr rh leveling leg which was all the way up. Advised cust of the different sounds that may be heard after otpr during a defrost cycle, like bubbling, gurgling, groaning, or popping, and that these sounds are completely normal. The unit is operating just as it was designed to operate by the manufacturer.; Job Cmpltd,

Near Kentucky Dr, Bedford, OH 44146
Eric M.

Eric M.

MAYTAG WASHER MVWX655DW1 Comp when washing underwear, does not fill up with a lot of water, but when she washes 3 silk blouses, fills up with 2 gallons of water. Init fault code dislay, no faults, calibrated, ran auto test, passed. Checked water levels on a normal, wrinkle control, and hand wash cycles, normal water levels. The washer is operating just as it was designed to operate by the manufacturer.; Job Cmpltd,

Near Medhurst Ave, Solon, OH 44139
Eric M.

Eric M.

KITCHENAID SXS REFRIGERATOR KSRS25FGWH01 Comp ff door not sealing well, not cooling in ff compartment, water leaking onto floor of ff compartment. Found the ff and fz door gaskets torn at the bottom, magnets hanging out of gaskets, not sealing to cabinet, ff door is low, found the bottom cams worn. Needs the ff and fz door gaskets and cams replaced. Quoted $198 labor to replace cams and door gaskets. Repair declined, estimate only.; , Job Cmpltd,

Near Chagrin Falls, OH 44022
Eric M.

Eric M.

WHIRLPOOL WASHER MVWB880BW0 Comp loud during final spin. Spun basket, bearing grinding. Init svc test iaw tech sheet, no faults, ran auto test, very loud during spin,needs bearing replaced. Quoted $148 labor. Replaced bearing, ran rinse/drain/spin cycle, no more grinding sound, optest good.; used 1 W10435302 (BEARING 10551) from stock, Cllctd $367.50 CC Ref # 692728312, Job compltd

Near Chablis Ct, Mentor, OH 44060
Robert A.

Robert A.

AMANA DRYER ELNED4655EW1 Checked power, good, checked over unit, t fuse, element, cut off good, checked timer, good, found loosing l1, loose connection in outlet, need electrician to correct problem; Job Cmpltd, saved tckt [SdLink

Near Auburn Rd, Chardon, OH 44024
Robert A.

Robert A.

KITCHENAID DISHWASHER KDFE204ESS3 Found no power to unit, reset plug in wall, ran unit, good, poss loose wire in outlet, op test ok; Job Cmpltd,

Near Kensington Dr, Chagrin Falls, OH 44022
Tim G.

Tim G.

Whirlpool top load washer WTW5000DW1, Customers complaint is that the unit is not completing the cycles. Checked unit and found a F5E1 &2 lid lock error, F7E5 shifter fault, and a F8E1 long/ no fill. Checked the units water valve and found very low pressure when the cold side of the valve is turned on. Removed hose and checked pressure by placing the cold hose in the basket asm to find good pressure. Reinstalled hose and founf pressure a little better but not by much. Found the unit when testing agitation and spin the shifter not finding the position every time. Unit needs valve and shifter.

Near Silica Sand Rd, Garrettsville, OH 44231
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KFIS27CXMS5 Checked over unit, temps good, bin 1/2full, reset ice door, now sealing, op test okCust to watch; Job Cmpltd,

Near Aspen Glen Dr, Solon, OH 44139
Gail V.

Gail V.

MAYTAG BUILT IN OVEN MEW7530DS01 Installed pannel, op test ok; Job Cmpltd,

Near Harleston Dr, Cleveland, OH 44124
Robert A.

Robert A.

MAYTAG REFRIGERATOR M1BXXGMYW00 Recovered refrigerant, replaced evap, comp and drier, pulled 28"vac w/pump, watched, no change, charged 3.7oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,

Near Wrenford Rd, University Heights, OH 44118
Gail V.

Gail V.

WHIRLPOOL DISHWASHER WDT780SAEM2 Found unit leaning forward, corrected, spray arm clogged, cleared , need to remove excess food from dishes, ran diognastic cycle, water temp 70 deg, need to run hot water in sink before starting unit, op test ok; Job Cmpltd,

Near Lyndway Rd, DETROIT, Beachwood, OH 44122
Robert A.

Robert A.

GE DISHWASHER PDWT280V00SS Cleared sump, ran unit, water temp 95 deg, need to run hot water in sink before starting unit, watched cycle, good water flow through spray arms, found drain pump vibrating, corrected, op test ok; Job Cmpltd,

Near Longspur Rd, Highland Heights, OH 44143
Robert A.

Robert A.

MAYTAG DISHWASHER MDB7749SBM1 Found no response from keys, found ribbon cable discolored, needs panel and control; ordrng 1 W10595570 (cntrl-elec) and 1 W10811169 (PANEL), schdld next appmnt for 4/24 MON !,

Near Watt Rd, Novelty, OH 44072
Tim G.

Tim G.

WHIRLPOOL DISHWASHER WDF520PADM7 Installed new sump asm, op teat good. ; Job Cmpltd,

Near Streeter Rd, Mantua, OH 44255
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRS526SIAH00 Installed new damPer asm, op test good. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; Job Cmpltd,

Near Hidden Brook Dr, Ravenna, OH 44266
Tim G.

Tim G.

WHIRLPOOL MICROWAVE KEMS308SSS04 Pulled unit from wall and installed the mag and inverter. Tested unit and found the mag to have an abnormal buzzing sound when power is applied. Disconnected mag and tested unit again and found noise gone. Spoke to EB who stated that the internals of the mag may be loose from manufacturing. Re ordering mag. ; ordrng 1 W11098747 (MAG), schdld next appmnt for 4/26 WED !,

Near Meadowbrook Dr, Aurora, OH 44202
Tim G.

Tim G.

MAYTAG WASHER MVWX655DW0 Customers complaint is that the unit started to run on its own. Customer had unit unplugged when arrived. Applied power to unit and found unit in a emergency drain mode. Canceled drain and checked for errors. Tech found no stored errors and ran a self diagnostics test. Unit completed test without failure. Tech noticed a lint catch on the drain hose that was full of lint (could cause a slow/no drain) and advised the customer to clean or replace. Tech ran a reset of the control and a recal cycle, op test good. ; Job Cmpltd,

Near Pirates Trail, Aurora, OH 44202
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRS537SIAF00 Customers complaint is that the unit is freezing in the ff section. Checked unit and found temps in the upper 20's at all levels of the ff. Checked and found the damper door broken and needing replaced. Quoted customer for repair and ordering the damper asm. Tech made adjustment to damper door to help with freezing in the ff and left asm unplugged. ; ordrng 1 W10837808 (diffuser. 104.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/25 TUE !,

Near Nautilus Trail, Aurora, OH 44202
Tim G.

Tim G.

WHIRLPOOL WASHER WTW7300DW1 Customer's complaint is that the unit doesnt wash anything and leaving detergent behind on clothing. Customer showed tech examples of clothing that didn't wash well (baseball pants). Customer using too much detergent and was advised to only use 2tbls. Tech also instructed customer on loading (like loads and loading around the wash plate and not on top). Tech also suggested that the customer tey a bulky/sheets with a deep water wash cycle for better results. Customer is not happy with unit and has expressed that both whirlpool and home depot. Tech supplied the customer with the consumer line number to whirlpool. Checked for stored errors and found unit working at normal op. ; Job Cmpltd,

Near Summer Wind Dr, Brecksville, OH 44141
Tim G.

Tim G.

Maytag top load washer MVWC415EW1, Customers complaint is that the unit will not drain. Checked unit and found full of water and the drain pump humming. Cleared all the water and pulled pump to find a piece of plastic stopping the pump. Cleared the pump and tested, op test good.

Near Brosius Rd, Garrettsville, OH 44231
Tim G.

Tim G.

Whirlpool dishwasher WDF520PADM7, Installed new sump asm, op teat good.

Near Streeter Rd, Mantua, OH 44255
Mantua, OH - Whirlpool dishwasher WDF520PADM7, Installed new sump asm, op teat good.
Tim G.

Tim G.

Whirlpool SxS refrigerator WRS526SIAH00, Installed new damer asm, op test good. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.

Near Hidden Brook Dr, Ravenna, OH 44266
Ravenna, OH - Whirlpool SxS refrigerator WRS526SIAH00, Installed new damer asm, op test good. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.
Tim G.

Tim G.

Kitchenaid wall oven combo KEMS308SSS04, Pulled unit from wall and installed the mag and inverter. Tested unit and found the mag to have an abnormal buzzing sound when power is applied. Disconnected mag and tested unit again and found noise gone. Spoke to EB who stated that the internals of the mag may be loose from manufacturing. Re ordering mag.

Near Meadowbrook Dr, Aurora, OH 44202
Brian B.

Brian B.

WTW4616FW0 WHIRLPOOL WASHER CC that machine not putting enough water in. Ran diag. No codes.. ran calibration and auto test. Ran normal cycle with clothes. All functions normal. Advised customer. Optest ok.; Job Cmpltd,

Near Higley Rd, Rocky River, OH 44116
Dan H.

Dan H.

MAYTAG WASHER MHWE301YG00 Customer complaint that when unit spuns it makes a high pitch squeal and leaks water, found bearings worn out, unit needs new front tub, back tub and basket, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer does not want repair; ordrng 1 W10285623 (tub-outer204.76) and 1 W10305749 (tub-FRONT 147.68) and 1 WPW10205253 (basket366.50), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Middle Ridge Rd, Perry, OH 44081
Brian B.

Brian B.

FGHF2366PFAA FRIGIDAIRE REFRIGERATOR Replaced listed parts.. optest ok.; Job Cmpltd,

Near Regency Ct, Elyria, OH 44035
Brian B.

Brian B.

GTDP220EF4WW GE DRYER Replaced listed parts. Ran test cycle. Optest ok..; Job Cmpltd,

Near Delaware Ave, Lorain, OH 44052
Brian B.

Brian B.

WTW7000DW1 WHIRLPOOL WASHER CC that machine keeps resetting the time and it doesn't agitate properly. F0E3, overload, and F0E5, off balance.. ran a calibration and ser test cycle. Wash plate moving properly. Ran a rinse and spin. Machine operating properly. Advised customer on overloading. Optest ok.; Job Cmpltd

Near Maplewood Ave, Sheffield Lake, OH 44054
Brian B.

Brian B.

KEBS109BSS00 KITCHENAID WALL OVEN Pulled oven.. Replaced control panel thermal fuse. Optest ok.

Near Lake Rd, Bay Village, OH 44140
Dan H.

Dan H.

MAYTAG REFRIGERATOR MSF25D2EAB00 , Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 4 degrees evaporator fan is running, no air flow into fresh food section, found a bag of radishes pushed against lower air channel(see pic) removed, airflow did not improve, found lower air channel frozen up again, steamed out air channel, good air flow into fresh food section now, advised customer to make sure that lower air channel is not blocked; Job Cmpltd,

Near Elm St, Painesville, OH 44077
Brian B.

Brian B.

WDF520PADW7 WHIRLPOOL DISHWASHER No responce from panel. Found outlet behind machine worn and cord loose. Advised customer she will need electrician to replace outlet. Used ex cord to show customer machine is operating properly. Optest ok.; Job Cmpltd,

Near Eriewood Dr, Rocky River, OH 44116
Chad  P.

Chad P.

JGS1450DP1 JENNAIRE RANGE Installed control. Op test ok. ; Job Cmpltd,

Near Greenbrooke Dr, Olmsted Falls, OH 44138
Dan H.

Dan H.

MAYTAG DRYER MEDB755DW2 Customer complaint that unit is taking too long to dry, dryer vent is approximately 20 ft(see pic), started timed dry cycle, unit is heating, found outside vent clogged with lint(see pic), removed clog, good air flow now, op test good ; Job Cmpltd,

Near Fairgrounds Rd, Painesville, OH 44077
Chad  P.

Chad P.

WTW4900BW0 WHIRLPOOL WASHER Found unit in suds lock. Showed cust how to remove. Ran normal wash and drained unit out. Op test ok. ;

Near Cook Rd, North Ridgeville, OH 44039
Dan H.

Dan H.

WHIRLPOOL DISHWASHER KDTE334DSS0 Customer complaint that unit is leaking, found unit leaking passed sump assembly seal, unit needs new sump assembly, customer does not want repair; ordrng 1 WPW10455261 (pump&motor152.74), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Arrowood Dr, Mentor, OH 44060
Chad  P.

Chad P.

MEDB835DW3 MAYTAG DRYER Installed console and control. Op test ok. Placed core on truck for return. ; Job Cmpltd,

Near Harbor Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

MAYTAG OTR MICROWAVE MMV4205DS1 Customer complaint that unit is not starting it just flashes open/close door, unit needs new cams and door switches, installed cams and door switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Near Barchester Dr, Painesville, OH 44077
Dan H.

Dan H.

WHIRLPOOL DISHWASHER MDB8969SDM Customer complaint that door pops open mid cycle and customer floods floor, customer states unit keeps running after door is open, started normal wash cycle, opened door, cycle paused when door is opened, door did not pop open, unit is operating as designed ; Job Cmpltd,

Near St Andrews Way, Painesville, OH 44077
Gail V.

Gail V.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Customer complaint of frost build up in freezer section, found slight gap in top of freezer section door seal, applied heat and petroleum jelly to draw gasket to cabinet, op test good ; Job Cmpltd,

Near Wood Rd, Madison, OH 44057
Chad  P.

Chad P.

WTW5900TW0 WHIRLPOOL WASHER Found agitator only spinning in spin. Shifted basket right to left and it broke free. No faults found with drive system. Ran normal wash and drain spin. Op test ok. Possible stuck break or issue with clutch. Advised to use as normal. If issues return plase contact us back.

Near Katherine St, North Ridgeville, OH 44039
Chad  P.

Chad P.

WED9600TW0 WHIRLPOOL DRYER Installed rollers. Found support was actually not damaged. Office to please refund cost for support. Op test ok. ; Job Cmpltd,

Near Derby Ct, Strongsville, OH 44149
Jeff M.

Jeff M.

WTW7040DW1 WHIRLPOOL WASHER Customer is using too much detergent. And she's using a quick cycle for a majority of her wash which is not allowing The clothes to be completely rents clean explain to her the quick wash is only for small loads and freshening up clothing not washing full loads ; Job Cmpltd,

Near Timberline Dr, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

WTW4616FW1 WHIRLPOOL WASHER Washer was stuck in the drain cycle I recalibrated the computer unit tested good I explain to the customer how to properly use the new washers; Job Cmpltd

Near Eichorn Ave, Cleveland, OH 44102
Dan H.

Dan H.

MAYTAG REFRIGERATOR MRT311FFFH Charged unit with 4.4oz of r134a, good frost pattern now, op test good, advised customer to allow 24 houurs before stocking; Job CmplTD

Near Swan St, Geneva, OH 44041
Jeff M.

Jeff M.

KFIS20XVMS8 KITCHENAID REFRIGERATOR Customer had a plugged drain in the back of the freezer I steamed the freezer out install the drain kit from truck stock unit tested good; used 1 W10619951 (TUBE-DRAIN) from stock,

Near Lake Ave, Lakewood, OH 44107
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER WDF540PADW2 Installed new inner panel--- no good. ---- water POURS out center of door on start up -----talked to GS no answer. Called techline talked to andrew air vent was covered and should be open to atmosphere. Andrew suggested to replace lower spray arm and rear manifold ; ordrng 1 W10340594 (manifold) and 1 WPW10340741 (tube-feed) and 1 WPW10491331 (arm-spray) and 1 WPW10498900 (arm-spray), schdld next appmnt for 5/1 MON !,

Near W Jefferson St, Jefferson, OH 44047
Arthur V.

Arthur V.

GE REFRIGERATOR GFE29HSDASS Gears do not have "connectors ". Need to order connectors ; ordrng 2 WR02X13631 (connnector gear pini)s, schdld next appmnt for 5/1

Near Case Ave, Andover, OH 44003
Jeff M.

Jeff M.

MEDB850YW0 MAYTAG DRYER When I got there the unit was not heating I took the machine parts inspected the heating element and all the fuses reassemble the machine and started working; Job Cmpltd

Near Manchester Rd, Parma, OH 44129
Jeff M.

Jeff M.

JDS9860AAP JENNAIRE RANGE Installed new part unit op tested good ; Job Cmpltd

Near Edgerton Rd, University Heights, OH 44118
Arthur V.

Arthur V.

GE WASHER GTWN4000M0WS Found loud noise from tube and shaft assy bearing. Also rust coming from tub bushing. Needs both. Est = 89.95 sc---180.00 labor----497.72----total est = 819.49. Parts needed are 1- WH2X1198. And 1- WH38X10017. CUST DOES. OT WANT REPAIRED. ;

Near Hatches Corners Rd, Conneaut, OH 44030
Jeff M.

Jeff M.

KDTE704DPA0 KITCHENAID DISHWASHER The right rail is breaking down falling apart it's needs new railings; ordrng 1 W10822165 (RAIL L) and 1 W10822166 (RAIL R),

Near Creekside Dr, Pepper Pike, OH 44124
Jeff M.

Jeff M.

KFIS29PBMS00 WHIRLPOOL REFRIGERATOR Unit was not dispensing water or ice I pressed the paddle and tested the water valve it was not receiving any power needs new main control the control is discontinued; ordrng 1 W10581605 (cntrl-elec N/A),

Near Elmwood Rd, Cleveland Heights, OH 44121
Arthur V.

Arthur V.

GE DISHWASHER GLD6966R10SS Complain no heated dry. Found 16 ohms at bd at j2 connector number 6 and neutral --- element good. Bd broken at screw where it connects to unit. Needs control bd est = 89.95 sc----98.00 labor----173.64 parts--- total est=386.00. Part needed is 1- WD21X10382--- customer does not want repaired. ; , Job Cmpltd,

Near Market Pl Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

MFX2876DRM02 MAYTAG REFRIGERATOR The unit is frosting in the fridge frost is along the top of the evaporator it already has the updated service pointer to readjust thermister. It is a possibility the fan is not running as fast as it should the unit needs a new evaporator fan and control

Near E 330th St, Willowick, OH 44095
Arthur V.

Arthur V.

WHIRLPOOOL WASHER WTW4800XQ4 Upon arrival unit in a forced drain mode after plugging back in ---- ran diagnostics no errors--- ran auto test unit cycled and completed with no errors. Cycled unit on normal light Unit filled and started to agitate cancelled cycle op test good. Could not duplicate issue ;

Near Austin Rd, Geneva, OH 44041
Chad  P.

Chad P.

FGHC2331PFAA FRIGIDAIRE REFRIGERATOR Found unit cooling and defrosting at the same time. Wiring and bimetal checks good. Needs control replaced. ; ordrng 1 5304498781 (CONTROL),

Near Delaware Dr, Middleburg Heights, OH 44130
Chad  P.

Chad P.

WMH53520CS6 WHIRLPOOL MICROWAVE Found bulb failed. Needs replaced.

Near Muirfield Way, Westlake, OH 44145
Chad  P.

Chad P.

PYE22TSHFSS GE REFRIGERATOR Found ice maker mold leaking into basket freezing the cubes together. Needs ice maker replaced. ; ordrng 1 WR30X10160 (ice maker asm-for do)

Near Olive Ave, North Ridgeville, OH 44039
Chad  P.

Chad P.

GSS20GEWRCC GE REFRIGERATOR Found water line in door frozen. Ice maker is making ice. Spoke with ge tech chat. Gave pn for water tube kit. ; ordrng 1 WR49X10173 (dispenser water tube),

Near Augdon Dr, Elyria, OH 44035
Brian B.

Brian B.

ZISP420DXBSS GE REFRIGERATOR Replaced listed parts. Tested lights. LED lights still did not work. Per GE ser bul. Checked transformer vol. 120v to pri winding... 0v on sec winding. Should have 27v ac on sec winding. Will need new transformer.

Near Britannia Pkwy, Avon Lake, OH 44012
Corina B.

Corina B.

ALW480DAW AMANA WASHER CC that there was smoke coming from the unit. Found the belt was broken. Pulleys are moving freely.

Near Chaucer Way, Madison, OH 44057
Tim G.

Tim G.

Maytag top load washer MVWX655DW0, Customers complaint is that the unit started to run on its own. Customer had unit unplugged when arrived. Applied power to unit and found unit in a emergency drain mode. Canceled drain and checked for errors. Tech found no stored errors and ran a self diagnostics test. Unit completed test without failure. Tech noticed a lint catch on the drain hose that was full of lint (could cause a slow/no drain) and advised the customer to clean or replace. Tech ran a reset of the control and a recal cycle, op test good.

Near Pirates Trail, Aurora, OH 44202
Tim G.

Tim G.

Whirlpool SxS refrigerator WRS537SIAF00, Customers complaint is that the unit is freezing in the ff section. Checked unit and found temps in the upper 20's at all levels of the ff. Checked and found the damper door broken and needing replaced. Quoted customer for repair and ordering the damper asm. Tech made adjustment to damler door to help with freezing in the ff and left asm unplugged.

Near Nautilus Trail, Aurora, OH 44202
Eric M.

Eric M.

KITCHENAID WALL OVEN KEBS109BSS00 Comp that when baking, sometimes she accidentally presses the start ket instead of the timer, and goes into preheat and stays there for an extended period of time. Iaw wpsp W10689408: "Models: Concern: Oven stays in the Pre-Heat mode. Cause: If the cooking set temperature is changed during the cooking cycle (pre-heat or main cooking) without pressing “CANCEL”, the oven will go into a prolonged preheat operation. Correction: Instruct customer that if they want to make any temperature changes to a current cook cycle, they must first cancel the original settings (press “Cancel” key) and then reprogram a new bake cycle." Init svc test iaw tech sheet, no faults. All tests passed. Heated up oven, then showed cust what happens if cycle is not cancelled before setting new temp.; , Job Cmpltd,

Near Meredith Ln, Painesville, OH 44077
Eric M.

Eric M.

MAYTAG WASHER MVWB700VQ0 , Comp that after parts were installed, she washed a load, which ran thru fine, but then when she ran a 2nd load, it stopped and did not continue, and she had to run a drain/spin cycle, which worked fine. Init svc test iaw tech sheet, no saved faults, ran auto test, basket not floating. Attempt to remove basket no good, even used break free lubricant to free basket, then tried to remove the bearing and basket, no good, the shaft is seized to basket and tub, going to need the basket and tub replaced, spoke to gs. Tub available fm v&v.; ordrng 1 W10193886 (TUB) and 1 W10296143 (BASKET), schdld next appmnt for 4/25 TUE 2-5

Near Brainard Hills Dr, Pepper Pike, OH 44124
Eric M.

Eric M.

GE REFRIGERATOR PFSS6PKXCSS Replaced heater and bi-metal, advised cust to monitor for 48 hrs. Noticed the ice door not closing all of the way, removed the dispenser assy, found the spring is broken, cannot just purchase the spring, have to get entire dispenser assy, cust declined, sealed the chute up with paper towels.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job completed

Near Valley View Dr, Wickliffe, OH 44092
Eric M.

Eric M.

WHIRLPOOl DISHWASHER WDF750SAYB3 Replaced pump/motor assy, ran thru svc test iaw tech sheet, optest good.; Job Cmpltd,

Near Parkview Dr, Euclid, OH 44132
Eric M.

Eric M.

MAYTAG WASHER MVWC415EW2 Replaced shield, ran auto test, no more rubbing sound, optest good.; Job Cmpltd,

Near Euclid Ave, Willoughby, OH 44094
Eric M.

Eric M.

WHIRLPOOL WASHER NTW4650YQ0 Comp not completing cycle. Upon arrival, tub full of water and clothes, and wash indicator illuminated. Pressed start/cancel key, water draining out and the wash indicator went out. Put into manual drain and high speed spin so clothes could be removed fm washer. Init fault code display, no faults. Calibrated washer. Ran auto test, passed. Appears that the washer is operating just as it was designed to operate by the manufacturer.; Job Cmpltd,

Near E 332nd St, Eastlake, OH 44095
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KRFC704FPS00 Unit recieving 120 vac at 60 hertz Installed control, op test ng, still high pitch noise from ui Call wptl joul, said to door and side uiCall wptl with results either way, fixed or notSr# 7718858997; ordrng 1 W10849514 (DOOR LEFT FF) and 1 W11039890 (UI SIDE DOOR), schdld next appmnt for 4/28 FRI ! [**],

Near Richmond Rd, Solon, OH 44139
Tim G.

Tim G.

Whirlpool top load washer, WTW7300DW1, Customer's complaint is that the unit doesnt wash anything and leaving detergent behind on clothing. Customer showed tech examples of clothing that didn't wash well (baseball pants). Customer using too much detergent and was advised to only use 2tbls. Tech also instructed customer on loading (like loads and loading around the wash plate and not on top). Tech also suggested that the customer tey a bulky/sheets with a deep water wash cycle for better results. Customer is not happy with unit and has expressed that both whirlpool and home depot. Tech supplied the customer with the consumer line number to whirlpool. Checked for stored errors and found unit working at normal op.

Near Summer Wind Dr, Brecksville, OH 44141
Eric M.

Eric M.

MAYTAG DISHWASHER MDBH979SAW0 Comp will not start, clean light blinking. At temp to enter svc test unsuccessful, control lock enabled, disabled control lock, 2nd attempt to enter svc test good, have the following faults present: 2-1 (user interface - stuck key); 3-3 (thermistor/owi - failed calibration); 10-1 (dispenser - electrical problem), cleared faults, ran thru auto test, heated dry indicator blinking. Cuecked the ribbon cable following test, ribbon cable discolored, needs user interface replaced.; ordrng 1 W10811166 (USER INTERFACE), schdld next appmnt for 4/25 TUE 8-11,

Near E 349th St, Eastlake, OH 44095
Eric M.

Eric M.

KITCHENAID DISHWASHER KDTE404DWH0 Comp no water going in. Found debris stuck under float switch, removed, ran thru svc test iaw tech sheet, optest good.; Job Cmpltd,

Near Melshore Dr, Mentor, OH 44060
Robert A.

Robert A.

MAYTAG DRYER DE412 Check over unit, found motor bearing bad, needs motor Quoted, cust to replace; ordrng 1 W10410999 (motor-drve130.71) and 1 WPY312959 (BELT32.19), used 1 SHIPPING (SHIPPING AND HANDLING)

Near Lander Rd, Cleveland, OH 44124
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR M8RXEGMAB02 Complaint, can not turn off, found bail arm out of place, reset, cycled i/m, op test ok Svc only; Job Cmpltd,

Near Lowrie Blvd, Northfield, OH 44067
Robert A.

Robert A.

MAYTAG DRYER MGD5500FW0 Installed drum, ran unit, op test ok; Job Cmpltd,

Near Creek View Dr, Aurora, OH 44202
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KRFC300ESS01 Cycled i/m, Found water dripping out of i/m into bin, replaced i/m, cycled, op test ok;

Near Creekside Dr, Chagrin Falls, OH 44023
Robert A.

Robert A.

WHIRLPOOL DRYER WED4616FW0 Ran unit, good heat and air flow through unit, heater cycling, working correct, op test ok Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard; Job Cmpltd,

Near Springway Rd, Chardon, OH 44024
Tim G.

Tim G.

WHIRLPOOL DISHWASHER KUDC10FXSS5 Customers complaint is that the unit shut down in mid cycle. Checked and found the L1 and N connections at the pigtail loose causing the issue. Repaired connections, op test good. ; Job Cmpltd

Near Deerfield Court, Mantua, OH 44255
Tim G.

Tim G.

KENMORE DRYER DRYER Customers complaint is that the unit has a burning odor to it when running. Pulled control panel and found it packed full with cat food caused by a mouse. Cleared the food and found the harness chewed through. Found the unit needing the main harness, control, and element. Quoted customer for repair and they declined due to cost. Left unit unplugged to prevent use. ; , Job Cmpltd,

Near Greentree Ln, Aurora, OH 44202
Tim G.

Tim G.

WHIRLPOOL WASHER WFW75HEFW0 Installed new control panel and checked the times of each cycle. All times back to normal, op test good. ; Job Cmpltd,

Near Shawnee Trail, Aurora, OH 44202
Tim G.

Tim G.

KITCHENAID DISHWASHER KDTM354DSS4 poke to the customer over the phone and the customer stated that since the last time out she had found two plastic pieces in the bottom of the tub and was concerned about the condition of the unit. Checked unit when arrived and found the plastic parts belonging to the broken adjuster (holding brackets). Checked the condition of the brackets and found still good. Replaced the adjuster, op test good. ; Job Cmpltd,

Near Silkwood Ln, Solon, OH 44139
Tim G.

Tim G.

WHIRLPOOL WASHER NTW4601BQ1 Customers compliant is that the units water level switch is not working (no difference in water level). Tested unit on a small load level and found the correct amount of water. Instructed the customer that when the cycle is started and if they try to change any option they have to reset the control due to programming. Unit working as designed and no errors stored. ; Job Cmpltd,

Near 1st St, Bedford Heights, OH 44146
Tim G.

Tim G.

MAYTAG WASHER MVWC415EW1 Customers complaint is that the unit will wash but not spin the clothing out. Tested the unit in service mode and found unit to spin ok. Found no errors stored. Checked unit in a rinse and spin and found unit to fill then to agitate. Customer is using a GFI for her power supply and was advised that it should be changed to a regular 120vac outlet. Unit completed the agitation and began to drain. Unit then paused and began to spin and completed a full spin cycle. Instructed customer on loading and detergent amount. Unit is working as designed. ; Job Cmpltd,

Near Edinboro Ave, Maple Heights, OH 44137
Tim G.

Tim G.

GE MICROWAVE PVM9195F1SS Installed new switches, holder, and lever. Tested unit with a cup of water, op test good. ; Job Cmpltd,

Near Marra Dr, Bedford Heights, OH 44146
Tim G.

Tim G.

ADMIRAL WASHER ATE4676BQ1 Customers complaint is that the unit goes off balance. Checked units error history and found a F0E5 off balance load detected. Tested unit with a load of large bath towels in the rinse and spin to find the unit to spin good. Tested unit a second time with the same load to find the same result. Advised customer on loading that to make sure they are doing like fabric loads and to divide evenly when loading to prevent off balance loads. Unit working at good op. ; Job Cmpltd,

Near Wiencek Rd, Streetsboro, OH 44241
Tim G.

Tim G.

FRIGIDAIRE REFRIGERATOR FGHB2866PP Customers complaint is that the unit will not produce ice. Customer stated they just replaced the water filter and the ice stopped shortly after that. Checked and found the fill tube frozen caused by the low pressure before replacing the filter. Cleared with steamer, op test good. ; Job Cmpltd, O-emld tckt [SdLink\289665a.png], cstmr sgnd Dsclm

Near Center Rd, Garrettsville, OH 44231
Tim G.

Tim G.

Kitchenaid dishwasher KUDC10FXSS5, Customers complaint is that the unit shut down in mid cycle. Checked and found the L1 and N connections at the pigtail loose causing the issue. Repaired connections, op test good.

Near Deerfield Court, Mantua, OH 44255
Mantua, OH - Kitchenaid dishwasher KUDC10FXSS5, Customers complaint is that the unit shut down in mid cycle. Checked and found the L1 and N connections at the pigtail loose causing the issue. Repaired connections, op test good.
Tim G.

Tim G.

Kenmore electric dryer 110.68132410, Customers complaint is that the unit has a burning odor to it when running. Pulled control panel and found it packed full with cat food cuased by a mouse. Cleared the food and found the harness chewed through. Found the unit needing the main harness, control, and element. Quoted customer for repair and they declinded due to cost. Left unit unplugged to prevent use.

Near Greentree Ln, Aurora, OH 44202
Tim G.

Tim G.

Whirlpool front load washer WFW75HEFW0, Installed new control panel and checked the times of each cycle. All times back to normal, op test good.

Near Shawnee Trail, Aurora, OH 44202
Aurora, OH - Whirlpool front load washer WFW75HEFW0, Installed new control panel and checked the times of each cycle. All times back to normal, op test good.
Corina B.

Corina B.

WTW4616FW0 WHIRLPOOL WASHER Found unit not shutting off. Will need new control. Office to order parts. Alos, the unit is on plywood. Advised cust to put unit on solid ground.; ordrng 1 W10915205 (CONTROL),

Near Alger Rd, Lakewood, OH 44107
Corina B.

Corina B.

NTW4605EW0 AMANA WASHER CC that the unit is not putting water in. Found the cold water valve was turned off. Turn cold water on. Found the drain pipe is blocked. Will need a plumber to unclog the drain. Optest ok.; Job Cmpltd

Near Brighton Ave, Cleveland, OH 44111
Corina B.

Corina B.

MED3500FW0 MAYTAG DRYER Checked the outlet. Found the outlet has an open l1 or l2. The washer outlet has an open ground and the water lines are live. Will need an eletrician.; Job Cmpltd

Near Meadowlawn Blvd, Parma, OH 44134
Corina B.

Corina B.

WRF560SEYM00 WHIRLPOOL REFRIGERATOR waived all charges. Cleared duck bill.adjusted bail arm. Op test ok no parts. left cust with whirlpool consumer number

Near Bremerton Rd, Lyndhurst, OH 44124
Corina B.

Corina B.

GGW9250PW1 WHIRLPOOL DRYER CC that the dryer is making a loud noise. Found a beaded necklace in the blower housing. Advised cust that the dryer needed cleaned out. Cleaned dryer out, cust pd for the dryer to be clean,

Near Bishop Rd, Wickliffe, OH 44092
Tim G.

Tim G.

Kitchenaid dishwasher KDTM354DSS4, Spoke to the customer over the phone and the customer stated that since the last time out she had found two plastic pieces in the bottom of the tub and was concerned about the condition of the unit. Checked unit when arrived and found the plastic parts belonging to the broken adjuster (holding brackets). Checked the condition of the brackets and found still good. Replaced the adjuster, op test good.

Near Silkwood Ln, Solon, OH 44139
Solon, OH - Kitchenaid dishwasher KDTM354DSS4, Spoke to the customer over the phone and the customer stated that since the last time out she had found two plastic pieces in the bottom of the tub and was concerned about the condition of the unit. Checked unit when arrived and found the plastic parts belonging to the broken adjuster (holding brackets). Checked the condition of the brackets and found still good. Replaced the adjuster, op test good.
Tim G.

Tim G.

Amana top load washer NTW4601BQ1, Customers compliant is that the units water level switch is not working (no difference in water level). Tested unit on a small load level and found the correct amout of water. Instructed the customer that when the cycle is started and if they try to change any option they have to reset the control due to programing. Unit working as designed and no errors stored.

Near First Ave, Bedford, OH 44146
Tim G.

Tim G.

Maytag tool load washer MVWC415EW1, Customers complaint is that the unit will wash but not spin the clothing out. Tested the unit in service mode and found unit to spin ok. Found no errors stored. Checked unit in a rinse and spin and found unit to fill then to agitate. Customer is using a GFI for her power supply and was advised that it should be changed to a regular 120vac outlet. Unit completed the agitation and began to drain. Unit then paused and began to spin and completed a full spin cycle. Instructed customer on loading and detergent amount. Unit is working as designed.

Near Edinboro Ave, Maple Heights, OH 44137
Paul H.

Paul H.

WRF989SDAW03 WHIRLPOOL REFRIGERATOR Replaced board, still no LEDs, checked every LED, FC LED is preventing all of them from lighting, ordering LED module; ordrng 1 WPW10637153 (module),

Near Butternut Ridge Rd, Oberlin, OH 44074
Paul H.

Paul H.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Unit is not going into defrost on its own, manually entered defrost, heater kicked on, proving heat circuit good, needs defrost control; ordrng 1 WPW10352689 (cntrl-elec),

Near W 29th St, Lorain, OH 44052
Paul H.

Paul H.

KEMC308KSS01 KITCHENAID MICRO-CONVECTION Replaced switches, problem persists, needs main control, searched part, no longer available, discussed with customer, we owe customer a refund for labor and parts;

Near Allison Ave, Lorain, OH 44052
Paul H.

Paul H.

WFE515S0EW0 WHIRLPOOL RANGE Will need range terminal block, no way to safely use dryer terminal block from t/s, ordering; ordrng 1 WPW10245259 (block-term)

Near W Northwood Dr, Olmsted Falls, OH 44138
Paul H.

Paul H.

WFG515S0ES1 WHIRLPOOL RANGE Preheated to 350F, gave extra ten minutes, temps were pretty spot on, explained the extra preheat time, op test ok.; Job Cmpltd,

Near Coronado Ct, Elyria, OH 44035
Paul H.

Paul H.

WGD4800XQ3 WHIRLPOOL DRYER Squealing, found rollers and idler pulley sticking, replaced from t/s, tested, op test ok.; used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,

Near Cleveland Blvd, Lorain, OH 44052
Paul H.

Paul H.

KUDS30IXSS4 KITCHENAID DISHWASHER Unable to reproduce issue, all pads and LEDs are responding appropriately.; Job Cmpltd,

Near Akins Rd, Columbia Station, OH 44028
Paul H.

Paul H.

WRF992FIFM00 WHIRLPOOL REFRIGERATOR Replaced evaporator cover, had to manually defrost evaporator to pull old one, good air flow now, op test ok.; Job Cmpltd,

Near Grafton St, Oberlin, OH 44074
Chad  P.

Chad P.

WFW72HEDW0 WHIRLPOOL WASHER Found unit seems to be operating normally and hile speaking with cust loading and soap usage is correct. Unit is able to drain. However outof balance error code. Leveling is good. Per tech sheet. To replaced acu. ;

Near Falling Leaf Dr, Seven Hills, OH 44131
Chad  P.

Chad P.

ED5HVAXVL02 WHIRLPOOL REFRIGERATOR , Found hairline fracture in icemaker and fill valve not closing completely to water disp. Needs valve and ice maker replaced

Near Brookhaven Dr, North Royalton, OH 44133
Chad  P.

Chad P.

MAH5500BWW WHIRLPOOL WASHER Found pressure switch open. Both high and low fill switches failed. Needs pressure switch replaced. ; ordrng 1 12001891 (switch,pressure),

Near Deer Ridge Cir, Strongsville, OH 44136
Tim G.

Tim G.

GE over the range microwave PVM9195F1SS, Installed new switches, holder, and lever. Tested unit with a cup of water, op test good.

Near Marra Dr, Bedford Heights, OH 44146
Chad  P.

Chad P.

MDB7749SBM2 MAYTAG DISHWASHER Installed handle and control panel. Op test ok. ; Job Cmpltd

Near Silverleaf Dr, North Royalton, OH 44133
Chad  P.

Chad P.

WFE515S0EW0 WHIRLPOOL RANGE Installed bottom and side. Op test ok. ; Job Cmpltd,

Near Orchardview Rd, Seven Hills, OH 44131
Chad  P.

Chad P.

KODE500ESS01 KITCHENAID WALL OVEN Installed convect fan. Ran bake at 400. Op test ok. ; Job Cmpltd

Near Yarrow Tr, Strongsville, OH 44149
Chad  P.

Chad P.

NTW4516FW1 AMANA WASHER Found hot water off. Turned on. Ran normal wash and drain spin. Op test ok. ; Job Cmpltd

Near Alvin Ave, Garfield Heights, OH 44105
Brian B.

Brian B.

GTZ21GBEBSS GE REFRIGERATOR CC of loud fan noise from freezer. Removed the fz back panel. Checked the fz fan, no ice build up. Could not duplicate the problem. Made sure fan cover is tight and not vibrating. Optest ok. ; Job Cmpltd

Near Euston Dr, Mayfield Heights, OH 44124
Brian B.

Brian B.

MVWB835DW1 WHIRLPOOL WASHER Replaced listed parts. Brought back core for return. Ran calibration and auto test. Ran a rinse and spin. Optest ok.; Job Cmpltd,

Near Orchard Grove Dr, Middleburg Heights, OH 44130
Tim G.

Tim G.

Admiral top load washer ATE4676BQ1, Customers complaint is that the unit goes off balance. Checked units error history and found a F0E5 off balance load detected. Tested unit wilh a load of large bath towels in the rinse and spin to find the unit to spin good. Tested unit a second time with the same load to find the same result. Advised customer on loading that to make sure they are doing like fabric loads and to devide evenly when loading to prevent off balance loads. Unit working at good op.

Near Wiencek Rd, Streetsboro, OH 44241
Tim G.

Tim G.

Frigidaire refrigerator FGHB2866PP3, Customers complaint is that the unit will not produce ice. Customer stated they just replaced the water filter and the ice stopped shortly after that. Checked and found the fill tube frozen caused by the low pressure before replacing the filter. Cleared with steamer, op test good.

Near Center Rd, Garrettsville, OH 44231
Eric M.

Eric M.

KENMORE REFRIGERATOR 363.78592896 Comp still not making ice. Mold full of frozen cubes. Cycled im, heater not on. Checked resistance of the heater, heater open, needs im replaced. Quoted $98 labor. Gave senior discount. Repair declined, estimate only.; , Job Cmpltd,

Near Ledge Rd, Madison, OH 44057
Robert A.

Robert A.

WHIRLPOOL WASHER WFW95HEXR2 Found door locked, lock light flashing, opened door, ran diognastics, mcu failure, lock failure, mcu recieving 120vac, ohmed motor, good, needs lock and mcu; ordrng 1 WP8183270 (LOCK 101.73) and 1 WPW10374126 (MCU224.14), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 MON ! [**],

Near Rock Creek Rd, Chardon, OH 44024
Dan H.

Dan H.

GE WASHER GTWN2800D2WW Customer complaint that unit is leaking, found hole in drain pump housing caused by underwire from a bra( see pic, underwire found under drain pump), unit needs new drain pump, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WH23X10043 (PUMP66.57), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 MON !,

Near Brenel Dr, Mentor, OH 44060
Dan H.

Dan H.

WHIRLPOOL WASHER WFW8740DW1 Customer complaint that door is locked and unit just makes noise when plugged in, unit unplugged when tech arrived, plugged unit in, drain pump started, display flashing f3e1, ran diagnostics found f1e2(motor control error), f3e1( water level system error) ,and f8e3(overflow condition) error codes, ran diagnotics quick test cycle, unit filled to correct level, agitated, drained, spun, unit completed test cycle, unit passed tech sheet tests for error codes shown, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd, saved tckt

Near Twickenham Dr, Beachwood, OH 44122
Dan H.

Dan H.

ADMIRAL WASHER ATW4675YQ1 Installed new control, op test good ; Job Cmpltd,

Near Plainfield Rd, South Euclid, OH 44121
Dan H.

Dan H.

WHIRLPOOL REFRIGERATOR WRT311FZDB00 Installed new evaporator fan motor, op test good ; Job Cmpltd,

Near W 98th St, Cleveland, OH 44102
Dan H.

Dan H.

KITCHENAID DISHWASHER KUDS30CXSS0 Installed new hinges, op test good ; Job Cmpltd,

Near Coffinberry Blvd, Fairview Park, OH 44126
Eric M.

Eric M.

MAYTAG DRYER MEDB400VQ0 Comp no heat. Plastic accordian style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Good 120/240 vac. at terminal block. Removed front panel, interior full of lint, removed drum, front and rear felt drum bearings worn and no longer fully attached to drum, measure resistance of the heater, heater open, good 240 vac to heater. Needs to be vacuumed out, not covered by extended warranty, quoted $98 labor for cleaning of interior of dryer, needs heater and drum replaced.; ordrng 1 W10549614 (DRUM) and 1 WP8544771 (HEATER), saved tckt [SdLink\290489a.png],

Near Reynolds Rd, Mentor-on-the-Lake, OH 44060
Robert A.

Robert A.

MAYTAG WASHER MVWC6ESWW1 Cust states that at end of cycle, water enters unit for 15sec, Watched cycle 4x, unable to duplicate, op test ok; Job Cmpltd,

Near Burlington Oval Dr, Chardon, OH 44024
Arthur V.

Arthur V.

MAYTAG DISHWASHER MDB4949SDM3 Recieved parts defective see pics ----need to reorder ; ordrng 1 WPW10591570 (pump&motor), schdld next appmnt for 4/24 MON !,

Near Rome Rock Creek Rd, Rock Creek, OH 44084
Dan H.

Dan H.

KITCHENAID REFRIGERATOR KFIS29PBMS00 Installed new ice box seal kit, op test good ; Job Cmpltd,

Near Sunset Oval, North Olmsted, OH 44070
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WSF26C3EXY01 Found fill tube line frozen. Possible this happened when working on dispenser issues-- cleared line and manually cycled ice maker unit cycled and filled. Unit op test good ; Job Cmpltd,

Near Hickory St, Andover, OH 44003
Arthur V.

Arthur V.

WHIRLPOOL WASHER WFW9500TW03 Found unit needs drain pump and door hinge -- drain pump very noisy and door hinge bent. ; ordrng 1 280187 (pump-water) and 1 WP8183202 (hinge), schdld next appmnt for 4/26 WED 8-12,

Near Furnace Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

KITCHENAID SXS REFRIGERATOR KFXS25RYMS4 Replaced drip pan. Op test good ; Job Cmpltd,

Near Center Rd, Ashtabula, OH 44004
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Replaced ice maker kit. Op test good. Ice maker cycled and filled ; Job Cmpltd,

Near Arlington Dr, Ashtabula, OH 44004
Eric M.

Eric M.

MAYTAG DRYER MGDB835DW3 Comp that the check lint screen indicator keeps coming on, and takes several tries to start. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Init svc test iaw tech sheet, no faults, ran key activation and encoder test, all passed. According to the use & care manual, the check lint screen indicator will come on each time the unit is powered up as a reminder to check the lint screen, as soon as the door is opened and closed, then the cycle can be started and the indicator will go out. There were a couple of times that when start key was pressed, it did not start immediately, but did start, wetting finger did help to get it started. The unit is operating just as it was designed to operate by the manufacturer.; Job Cmpltd, O-emld tckt [SdLink\290284a.png], O-emld tckt

Near Hathaway Rd, Garfield Heights, OH 44125
Eric M.

Eric M.

WHIRLPOOL REFRIGERATOR WRB322DMBW00 Comp that ff compartment was not cooling, but now is, but they have it turned up to highest temp setting for ff compartment. Good frost pattern on evap. Init forced defrost to ensure defrost ckt working, checked for 120 vac to heater, good, amp draw good, good continuity. Took out of forced defrost mode, put into svc test iaw tech sheet, all tests passed, put unit into a fixed defrost vice adaptive. Appears that everything is operating as designed, unable to find anything wrong.; Job Cmpltd,

Near Shady Oak Blvd, Garfield Heights, OH 44125
Eric M.

Eric M.

WHIRLPOOL DISHWASHER WDF320PADB2 Cust had unit removed fm under counter upon arrival. Comp no water entering and not draining. Found the cover to the float switch off, and float switch lever not connected, corrected. Ran svc test iaw tech sheet, water entered and is washing, upon completion of test, all water drained, optest good.; Job Cmpltd,

Near Faversham Rd, University Heights, OH 44118
Eric M.

Eric M.

WHIRLPOOL REFRIGERATOR WRF736SDAM12 Replaced user interface, optest good. Cust said there is no water coming out of the dispenser and not making ice. Made sure valve was open. Disconnected the waterline fm back of valve, no water flow thru the waterline, this is a plumbing issue, not an issue with the unit. The plumber showed up and i explained that i removed the waterline fm the units valve and there was no waterflow.; Job Cmpltd,

Near Greenlawn Ave, Beachwood, OH 44122
Robert A.

Robert A.

MAYTAG WASHER MVWB700VQ0 Replaced harnesses and mmcu, ran thru svc test iaw tech sheet, passed. Ran a rinse/spin cycle, appears to be operating normally now, optest good.; Job Cmpltd, saved tckt [SdLink\289138g.png],

Near Brainard Hills Dr, Pepper Pike, OH 44124
Robert A.

Robert A.

MAYTAG REFRIGERATOR MFT2776DEM00 Ff 58 frz 68, nothing running, ff evap frozen, frz clear, ran diagnostics, thermistors good, ran test 4, can hear valve move, watched evaps, good, put in normal mode, unit starting to cool, op test okCust to watch; Job Cmpltd,

Near Stonewater Dr, Kent, OH 44240
Robert A.

Robert A.

ELECTROLUX WASHER EIFLS55IIW0 Inspected tub and bellow, good, ran unit, good, per tech sheet, causes os torn clothes. 1. Incorrect use of chlorine bleach.2. Unfastened zippers, hooks, buckles.3. Rips, tears and broken threads.4. Overloading the washer.5. Degradation of fabric Can see rub marks on bellow, no sharp edges found, suggest smaller loads; Job Compltd

Near W Woodall Dr, Solon, OH 44139
Brian B.

Brian B.

GDF520PGD0BB GE DISHWASHER Replaced the parts listed. Ran cycle test, optest ok.; Job Cmpltd

Near Harold Ave, Cleveland, OH 44135
Alice M.

Alice M.

MVWX655DW1 MAYTAG WASHER Updated pop. Sent pic.. CC that machine won't go through cycle. Ran diag. F8E1, no fill long fill and F7E6, motor fault. Cleared codes..Ran manual diag. Hot and cold water are working. Ran gentle agitate. Shifter moved to agitate position and machine agitated. Ran low spin. Shifter moved to spin position and machine spun. Checked lower components. Nothing found. No friction on drive train. Ran tests again. This time would not start. Ohmed out motor windings from control. Motor checks ok. Capacitor checks ok. Per tech sheet, replace machine control. Customer wants to call best buy to see if they will replace machine. Do not order part unless customer call office.; Job Cmpltd,

Near St Charles Ave, Lakewood, OH 44107
Brian B.

Brian B.

NED4655EW1 AMANA DRYER Dryer won't start. Checked voltage at terminal block. No voltage. Checked breaker box. Breaker was off. Reset breaker. Checked voltage . L1 to neutral, 120v. L2 to neutral 120v. L1 to L2, 0v. Will need qualified electrician to repair house electrical.; Job Cmpltd

Near W 28th St, Cleveland, OH 44113
Jeff M.

Jeff M.

WDF320PADW2 WHIRLPOOL DISHWASHER The dishwasher is plugged into a GFI that was tripped I recommend the cust to replace the outlet with a non-GFI outlet; Job Cmpltd,

Near Grenville Rd, University Heights, OH 44118
Jeff M.

Jeff M.

GHW9200LW WHIRLPOOL WASHER The washer has an F 11 error code miscommunications between speed and main control needs a new speed main control estimate only; ordrng 1 W10756692 (cntrl-elec) and 1 WP8181924 (CONTROL)

Near W 96th St, Cleveland, OH 44102
Robert A.

Robert A.

AMANA VERTICAL FREEZER AFU2067AW Found evap drain frozen, cleared, op test ok; Job Cmpltd,

Near Jackson Dr, Chagrin Falls, OH 44022
Chad  P.

Chad P.

KSSC36QTS00 KITCHENAID REFRIGERATOR Installed control assy. Unit all came back up and working except the ice door and the auger motor. Both have power. Needs auger and ice door. Office to please make sure shipping is correct. Also, plesae run cc on file for parts.

Near Glen Coe Dr, Brecksville, OH 44141
Chad  P.

Chad P.

KCMS1555SSS2 KITCHENAID MICROWAVE Found mag open. Needs mag and diode replaced. ; ordrng 1 W10859575 (MAG) and 1 WPW10269016 (DIODE),

Near Spyglass Hill Dr, Strongsville, OH 44136
Chad  P.

Chad P.

KDTE704DBL0 KITCHENAID DISHWASHER Found control panel not responding. Had 5vdc. Needs control panel replaced. Has warranty still on control panel. ; ordrng 1 WPW10537425 (CONTROL PANEL),

Near Avery Rd, Broadview Heights, OH 44147
Chad  P.

Chad P.

MGDC215EW1 MAYTAG DRYER Found handle cracked causing it to become loose. Also, coils sticking. Needs handels and coils replaced. ; ordrng 1 W10861225 (HANDLE) and 1 WPW10328463 (COIL),

Near Wyatt Rd, Broadview Heights, OH 44147
Jeff M.

Jeff M.

KDTE104ESS0 KITCHENAID DISHWASHER W10821953 Technical Service Pointer ui is not responding needs a new ui and divertor the shaft of the divertor has broken off ; ordrng 1 W10537869 (motor) and 1 W10860253 (UI),

Near Wolfpen Dr, Chagrin Falls, OH 44022