Service History

Local Reviews

Rated 4.8 out of 5 stars based on 2731 customer reviews

Brian B.

Brian B.

GE DISHWASHER GLDA690MWW Found dispenser not opening every time. Would need new disp. Customer does not want to fix at this time. Do not order part. Customer paid both jobs on one check #8101; , Job Cmpltd,

Near Alameda Ave, Lakewood, OH 44107
Brian B.

Brian B.

KITCHENAID DISHWASHER KDTE254ESS2 Cc that dishwasher was not working properly, ran diag found error code F4E4 wash motor, motor failure. Ohmed out motor phases from control. 6 to 10 on each winding, correct. Does not prove that motor is good. Will have to replace sump and control. Office to order parts.Customer needs 8am-11am time slot ; ordrng 1 W10866124 (CONTROL BOARD) and 1 W10902372 (WashPUMP), schdld next appmnt for 2/8 THU 8-11,

Near Edgewater Dr, Lakewood, OH 44107
Robert A.

Robert A.

KITCHENAID DISHWASHER KDTM354DSS4 Installed adjuster, op test ok; Job Cmpltd,

Near Valley Rd, Chagrin Falls, OH 44023
Robert A.

Robert A.

KITCHENAID DISHWASHER KUDC10FXSS2 Installed seal and clip, ran unit, op test ok; Job Cmpltd,

Near Lancaster Dr, Chagrin Falls, OH 44023
Gail V.

Gail V.

WHIRLPOOL RANGE WFG320M0BB0 Found door glass loose, per pointer needs bracket kit; ordrng 1 W10883496 (BRACKET KIT), schdld next appmnt for 2/8 THU !,

Near OH-82, Mantua, OH 44255
Jeff M.

Jeff M.

AER5630BAS0 amana range Installed new part unit op tested good ; Job Cmpltd

Near Silver Fox Ln, Austinburg, OH 44010
Jeff M.

Jeff M.

MVWX655DW1 maytag washer , I was unable to find an issue with the fill valve’s. The washer had no saved codes I did run a calibration cycle unit tested good; Job Cmpltd

Near S Madison Rd, Madison, OH 44057
Corina B.

Corina B.

KUDS30IXBT4 KITCHENAID DISHWASHER CC that the top was harm is not moving and the unit does not wash the dishes. Advised cust to run the hot water in the sink before starting the dw. Started the unit and the water is barely going threw the arm. The top rack the wheels are falling off. Will need a new pump and motor, and the top adjusters. Called SM to order parts. ; ordrng 1 W10712394 (adjuster) and 1 WPW10780877 (pump&motor), schdld next appmnt for 2/9 FR

Near Trebisky Rd, Cleveland, OH 44143
Dan H.

Dan H.

FPHD2491KF0 FRIGIDAIRE DISHWASHER Customer complaint of clicking sound, started normal wash cycle, unit filled and advanced to wash cycle, no unusual noises heard, cancelled cycle, unit drained, no unusual noises heard, started wash cycle again, still no unusual noises heard, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Near Maron Ln, Seven Hills, OH 44131
Dan H.

Dan H.

KFIS29PBMS00 KITCHENAID REFRIGERATOR Customer complaint that unit is leaking from top of fresh food section, confirmed, found unit leaking at cracked angle fitting from water reservoir connection, removed angle fitting connected new piece of water line, op test good ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT ) Job Cmpltd,

Near E 102nd St, Garfield Heights, OH 44125
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW1 Installed control, ran recal cycle, op test ok; Job Cmpltd,

Near Waterloo Rd, Atwater, OH 44201
Macaulay G.

Macaulay G.

MDB8969SDE0 MAYTAG DISHWASHER Replaced all 4 lower rack wheels and both top rack tracks. Tested ok.; Job Cmpltd

Near Jamestown Dr, North Royalton, OH 44133
Corina B.

Corina B.

KRFC704FPS00 KITCHENAID REFRIGERATOR CC that the unit is not making ice. Fz 15 ff 47 ff evap is good. Ran diag for ice maker, good. Service pointer W11033419B. Will need a new evap cover and control. Called SM to order parts. ; ordrng 1 W10815735 (EVAP COVER) and 1 W10918848 (CONTROL), schdld next appmnt for 2/8 THU

Near Windsor Dr, Mayfield Heights, OH 44124
Brian B.

Brian B.

KITCHENAID DISHWASHER KDTE254ESS2 Cc that dishwasher was not working properly, ran diag found error code F4E4 wash motor, motor failure. Ohmed out motor phases from control. 6 to 10 on each winding, correct. Does not prove that motor is good. Will have to replace sump and control. Office to order parts.Customer needs 8am-11am time slot ; ordrng 1 W10866124 (CONTROL BOARD) and 1 W10902372 (WashPUMP), schdld next appmnt for 2/8 THU 8-11,

Near Edgewater Dr, Lakewood, OH 44107
Dan H.

Dan H.

WTW8000DW2 WHIRLPOOL WASHER Customer complaint that unit is not spinning out clothes, ran diagnostics found f0e5(off balance ), and f0e3(over loaded) error codes, ran high speed spin in manual test cycle, unit spins, drain pump is working, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

Near Walvern Blvd, Maple Heights, OH 44137
Robert A.

Robert A.

FRIGIDAIRE REFRIGERATOR LGHB2867PF7A Good water flow through door, checked upper i/m bin 1/2full, mold full, cust states that unit started making ice yesterday, poss air in line, cust to watch; Job Cmpltd,

Near Woodlawn Ave, Ravenna, OH 44266
Macaulay G.

Macaulay G.

WRX735SDBM00 WHIRLPOOL REFRIGERATOR Replaced ice maker water inlet tube. Filled ok.; Job Cmpltd

Near Harbour Light Dr, North Royalton, OH 44133
Robert A.

Robert A.

FRIGIDAIRE REFRIGERATOR LGHB2867PF7A Good water flow through door, checked upper i/m bin 1/2full, mold full, cust states that unit started making ice yesterday, poss air in line, cust to watch; Job Cmpltd,

Near Woodlawn Ave, Ravenna, OH 44266
Paul H.

Paul H.

WRF989SDAE01 whirlpool refrigerator FC temps 3F, RC temps upper 40s, airflow is good, no ice buildup, has bad RC thermistors, ordering, ; ordrng 1 WPW10277799 (harns-wire

Near E 41st St, Lorain, OH 44055
Jeff M.

Jeff M.

MEDC215EW1 maytag dryer The unit is a electric dry. It is producing heat. I took a picture of the exiting vent for the dryer was on. The vent needs claim they gave him dryer vent Wizard‘s number; Job Cmpltd,

Near Hidden Harbor Dr, Fairport Harbor, OH 44077
Jeff M.

Jeff M.

MDB8949SBM3 maytag dishwasher I had the customer turn the breaker back on. I took the front panel off inspected the user interface found damage on the ribbon cable. Inspected the main control for signs of heat I could not find any. i took the bottom panel off inspected all the connections the wiring harness and the L1 in neutral line that comes in from the hardwire everything tested good needs a new user interface; ordrng 1 W10811169 (UI)

Near Fowler Dr, Willoughby Hills, OH 44094
Macaulay G.

Macaulay G.

WRF540CWHW00 WHIRLPOOL REFRIGERATOR Replaced ice maker. Filled and tested ok.; Job Cmpltd

Near Webster Rd, Middleburg Heights, OH 44130
Corina B.

Corina B.

WTW6600SW2 WHIRLPOOL WASHER CC that the unit has error code ul. Pushed down on the basket, basket kept bouncing. It needs the suspension rods. Replaced the rods from t/s. Started a normal load with bath towels and then a drain and spin. Optest ok. ; used 1 W10820048 (SUSPENSION) Job Cmpltd

Near Andrews Ln, Gates Mills, OH 44040
Dan H.

Dan H.

MVWX655DW1 MAYTAG WASHER Customer complaint that unit is not filling, found water valves closed, opened water valves, found drain hose not installed, installed drain hose, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd

Near Glengary Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

KUDS01FLSS6 KITCHENAID DISHWASHER Installed new hinges and seal, op test good ; Job Cmpltd

Near Chatfield Dr, Cleveland Heights, OH 44106
Brian B.

Brian B.

WHIRLPOOL COOKTOP ELE CCGP2820P Cc that burners kept clicking while in use... found burner caps to be miss aligned. Showed customer how to reposition them when he needs to clean top again.. customer paid svc; , Job Cmpltd,

Near Cobblestone Chase, Westlake, OH 44145
Robert A.

Robert A.

MAYTAG WASHER MVWC565FW0 Cc blue fab softener stains on clothes, Ran diagnostics, no codes, ran recal, started cycle, good, unit working correct, op test ok; Job Cmpltd,

Near Lancelot St, Streetsboro, OH 44241
Corina B.

Corina B.

KRFC704FPS00 WHIRLPOOL REFRIGERATOR Cust has plastic waterline advised the cust to install a copper or braided flex line. CC that the water gushes out from the filter. Damage to the Removed the filter and re installed the filter. Turned the water on, count not find any water leaks. Checked the connection. Optest ok. ; Job Cmpltd

Near Tall Tree Trail, Chagrin Falls, OH 44023
Corina B.

Corina B.

JMW2430WW00 JENN-AIR MICRO/OVEN The parts were never order. ordrng 1 W10217711 (inverter) and 1 W11098747 (MAGNETRON), schdld next appmnt for 2/8 THU

Near Seminole Way, Solon, OH 44139
Corina B.

Corina B.

MHW3505FW0 MAYTAG WASHER CC that the water valves are leaking. Unit is in the garage. Found the cold water line is frozen and the fill valve has broken off. Advised cust to install insulation around the waterline so this doesn't happen again. Will need a new water valve. Called SM to order part ; ordrng 1 WPW10435242 (valve), schdld next appmnt for 2/8 THU

Near E 270th St, Euclid, OH 44132
Dan H.

Dan H.

LSQ9200LQ0 WESTINGHOUSE WASHER Customer complaint that unit is not draining, confirmed, found dead spot in timer, unit spins and drains on casual wash cycle but not normal wash cycle, also found lid switch physically broken, unit needs new timer and lid switch; ordrng 1 3949247V (switch-plg) and 1 WP3951702 (timer), schdld next appmnt for 2/8 THU

Near Millikin Ct, Cleveland Heights, OH 44118
Dan H.

Dan H.

MDE9357AYW MAYTAG DRYER Customer complaint that unit is not starting, confirmed, found motor not turning on, motor coils are rusted, motor started to smoke when attempting to turn on, unit needs new motor, customer does not want repair

Near Hazel Ave, Madison, OH 44057
Macaulay G.

Macaulay G.

WFW94HEXW2 WHIRLPOOL WASHER Customer had ran a rubber back rug through washer. Did not find any debris from rub in pump. No clocks on pump or drain line. Cleared excess soap from wash tub. Ran normal cycle several times to test. Tested ok. Cleared error codes and ran through diagnostics test cycle. All tested ok. Job Cmpltd

Near Sagamore Cir, Strongsville, OH 44136
Macaulay G.

Macaulay G.

MRT118FFFE01 MAYTAG REFRIGERATOR Temperatures in refrigerator are less that 30 degrees and refrigerator is still turning on and running. Office to order control and thermistor.; ordrng 1 W10838965 (thermistor) and 1 W10912400 (cntrl-elec), schdld next appmnt for 2/9 FRI

Near Pirates Cove Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

WFG540H0ES1 WHIRLPOOL RANGE Replaced ed back feet. Also missing one front foot. Office to order front foot assembly.; ordrng 1 WPW10341186 (foot-level), schdld next appmnt for 2/9 FR

Near Pearl Rd, Strongsville, OH 44136
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KRMF706ESS01 checked door seals, good, found both door closers broke, frost at rear of adapter, needs kit per pointer and closers; ordrng 1 W10864519 (ADAPTER KIT) and 1 W11163783 (CLOSER L) and 1 W11188796 (R CLOSER), schdld next appmnt for 2/8 THU ! [**],

Near N Park Dr, Aurora, OH 44202
Paul H.

Paul H.

WED7000DW1 whirlpool dryer Replace control board,opt test good ; Job Cmpltd

Near Jaeger Rd, Lorain, OH 44053
Paul H.

Paul H.

KDTE254ESS2 kitchenaid dishwasher Replace valve,ran diagnostics test,all good ; Job Cmpltd

Near Cooper Foster Park Rd, Lorain, OH 44053
Robert A.

Robert A.

WHIRLPOOL WASHER WTW7300DW1 c clothes not clean, white streeks,Ran diagnostics, off bal load, ran diagnostic cycle, per pointer needs service kitTalked w/sm; ordrng 1 W11111459 (SERVICE KIT), schdld next appmnt for 2/8 THR

Near Cheswick Dr, Solon, OH 44139
Paul H.

Paul H.

WMH78019HZ0 whirlpool microwave Replace new door,opt test good ; Job Cmpltd,

Near Oak Point Rd, Lorain, OH 44053
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRX988SIBM Found top led lights dim and freezer led light not working. Removed freezer led and found moles connector too far back to reconnect wires. Tried to pull out, connector broken off back in insulation.. called whirl TL, Tebor, 7721200402. He said cannot be repaired, customer will be notified by whirl as to replacing machine.; Job Cmpltd,

Near Meadow Ln, Westlake, OH 44145
Jeff M.

Jeff M.

GDWT368V55SS ge dishwasher he part was damaged. Reorder part ; ordrng 1 WD15X10014 (water valve),

Near Ravenna Rd, Painesville, OH 44077
Brian B.

Brian B.

WHIRLPOOL DRYER MEDX655DW1 achine not heating. Found blown house fuse. Replaced fuse, ran test cycle. Op test ok.; , Job Cmpltd,

Near Beech Ln, North Olmsted, OH 44070
Jeff M.

Jeff M.

DFE28JMHEES ge refrigerator The incorrect water valve was ordered. ; ordrng 1 WR55X11146 (valve im water asm),

Near Painesville Warren Rd, Thompson, OH 44086
Jeff M.

Jeff M.

110.76742500 kenmore dryer Timer sticking overheating machine caused the thermal fuse and the high cut off fuses to blow est only ; ordrng 1 W10480709 (cutoff-tml) and 1 WP3392519 (FUSE) and 1 WP3976577 (TIMER),

Near W Main St, Geneva, OH 44041
Brian B.

Brian B.

MAYTAG REFRIGERATOR MSS26C6MFZ00 Found freezer door cam worn. Will need new hinge and cam parts. Office to order. Will need 2 people for return visit as water lines and wiring run through bottom hinge and one person needed to hold door up. Customer needs early time slot if poss.; ordrng 1 W10876191 (CAM LOWER) and 1 WPW10249943 (HINGE LOWER) and 1 WPW10257206 (UPPER CAM), schdld next appmnt for 2/9 FRI !,

Near W 114th St, Cleveland, OH 44111
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KSSS36QDW04 found valve in drier leaking, lock ring fitting on lowside of comp loose, leaking, needs comp kitNeed 2 techs for repair, unit needs pulled; ordrng 1 W10309990 (COMP KIT), schdld next appmnt for 2/5 MON ! [***],

Near Hartshire Dr, Willoughby, OH 44094
Robert A.

Robert A.

WHIRLPOOL WALL OVEN WOD51EC0AB01 Removed unit, reset, replaced grommet, op test ok; Job Cmpltd,

Near W Street Andrews Dr, Highland Heights, OH 44143
Dan H.

Dan H.

WDT720PADM0 WHIRLPOOL DISHWASHER Customer complaint that control panel is not working, confirmed, found no power to unit, found plug not pushed all the way into outlet, unit is recieving power now, started normal wash cycle, unit filled and began washing, unit is operating as designed ; Job Cmpltd

Near W 14th St, Cleveland, OH 44113
Dan H.

Dan H.

WTW57ESVW1 WHIRLPOOL WASHER Customer complaint of lint on clothes, no sharp edges found in basket, found agitator dogs worn out, installed new agitator dogs, started normal wash unit filled and agitated, op test good advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; used 1 80040 (DOGS) from stock, Job Cmpltd

Near Ocean Reef, Willoughby, OH 44094
Macaulay G.

Macaulay G.

MVWC450XW1 MAYTAG WASHER 2.5 to 6 k, but getting 15 k on cw winding. Needs motor replaced. Customer to advise

Near Grimsby Ave, Cleveland, OH 44135
Corina B.

Corina B.

WFG320M0BW0 WHIRLPOOL RANGE CC that the oven door is falling out. Found there are no clips on the door. The gasket around the door is falling apart. Found a service pointer W10878790 to install the brackets, ordrng 1 W10883496 (BRACKETS) and 1 WPW10535778 (gaskt-door), schdld next appmnt for 2/8 THU

Near E 250th St, Euclid, OH 44132
Brian B.

Brian B.

WHIRLPOOL DISHWASHER WDF320PADS3 Cc dishwasher not heating. Ran diag fault code F7E1 no heat, Ohmed out Heater and it’s open . Needs new heater element Office to order parts ; ordrng 1 W10518394 (heater), schdld next appmnt for 2/8 THU !,

Near Garfield Ave, Lakewood, OH 44107
Macaulay G.

Macaulay G.

WFG320MOBW2 WHIRLPOOL RANGE Found spark wire disconnected from igniter. Reconnected wire. Tested ok.; Job Cmpltd

Near Fernhurst Ave, Parma Heights, OH 44130
Corina B.

Corina B.

KDFE104DWH5 KITCHENAID DISHWASHER CC that the unit is leaking. Found the valve is cross threaded with the water line. Will need a new water valve. Called SM to order the parts ; ordrng 1 W10872255 (valve), schdld next appmnt for 2/8 THU

Near McMackin Rd, Madison, OH 44057
Brian B.

Brian B.

KITCHENAID REFRIGERATOR KFCS22EVMS Cc that fridge was running hot. Temp of freezer 65 ff 74, Ohmed out whining in compressor was within range, found compressor starter box found failed start device. Needs Starter Replaced. Replaced Start device from T/S temps in freezer and fresh food are dropping. OP TEST OK ; used 1 8201786 (STARTER 7155) from stock,, Job Cmpltd,

Near Riverside Dr, Lakewood, OH 44107
Robert A.

Robert A.

JENN-AIR DISHWASHER JDB1250AWB Installed panel, ran unit, op test ok; Job Cmpltd,

Near Cutts Rd, Chardon, OH 44024
Paul H.

Paul H.

MVWB865GW0 maytag washer Item stuck in between agitator and basket, removed agitator, removed item, reinstalled agitator, ran test 51, op test ok.; Job Cmpltd,

Near [17600 - 18599] Brick Mill Run, FRONT, Strongsville, OH 44136
Macaulay G.

Macaulay G.

WMH53520CS5 WHIRLPOOL MICROWAVE Bulb not lighting up. 120vac to socket. Office to order light socket.; ordrng 1 W10210871 (holder,lamp), schdld next appmnt for 2/14 WED

Near Reid Dr, Parma Heights, OH 44130
Dan H.

Dan H.

WFG505M0BS0 WHIRLPOOL RANGE Installed new gas valve and ignitor, op test good ; Job Cmpltd

Near Cloverside Ave, Cleveland, OH 44128
Paul H.

Paul H.

UMV1160CS3 whirlpool microwave , Replace harness,boil cup of water to make sure it was heating,opt test good ; Job Cmpltd

Near Robert's Ct, Olmsted Falls, OH 44138
Jeff M.

Jeff M.

GFE461LVS whirlpool range The unit has 8 counts of over temp I tested the temp sensor witch tested good the unit needs a new control.; ordrng 1 WPW10308315 (CONTROL )

Near Marvin Ave, Geneva, OH 44041
Corina B.

Corina B.

KRFF302ESS01 WHIRLPOOL REFRIGERATOR CC the ice maker is not making ice. Gasket has not arrived to cust house. Checked the door switch and the door is turning the light off but is not cycling the im. Held the light switch in and it cycled. Called tl Brian file # 7721195998. Wants to shim the fz door. The door gasket is not here. Will need to reorder the gasket. ; ordrng 4 2177331 (plastic-sq)s and 1 W10830162 (gasket-fip), schdld next appmnt for 2/8 THU

Near Milford Rd, University Heights, OH 44118
Chad  P.

Chad P.

WTW4815EW1 whirlpool washer Plugged unit in and started normal wash. Unit did fill and agitate. Canceled cycle and ran diagnostics. No stored faults. Ran service test mode and calibrated. No faults. Advised Cust to not hold button down to start the cycle. Only give it a quick press. Op test ok. ; Job Cmpltd,

Near Brittney Ct, Willowick, OH 44095
Macaulay G.

Macaulay G.

KDTE234GPS0 KITCHENAID DISHWASHER Found that dishwasher was not receiving water from supply line. Supply line is an anti burst line. Valve in line was tripped. Reset line and tested ok. Once dishwasher called for water a second time, valve shut off again. Supply line needs to be replaced with standard stainless steel supply line.; Job Cmpltd

Near Shawnee Trail, Cleveland, OH 44130
Dan H.

Dan H.

KBFS20EVMS1 KITCHENAID REFRIGERATOR Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd

Near S Woodland Rd, Shaker Heights, OH 44122
Brian B.

Brian B.

AMANA DISHWASHER ADB1400AGS1 Cc dishwasher not draining . Replaced pump and control , ran test cycle OP TEST OK; Job Cmpltd,

Near W 212th St, Fairview Park, OH 44126
Robert A.

Robert A.

MAYTAG DISHWASHER MDBH949PAB1 Inspected unit, found vent leaking, needs vent asm, also per svc pntr needs seal and striker kit; ordrng 1 W10542314 (DOOR SEAL/STRIKER) and 1 WP8269259 (GASKET) and 1 WPW10329609 (VENT) and 1 WPW10334900 (BEZEL), schdld next appmnt for 2/8 THU !,

Near Allynd Blvd, Chardon, OH 44024
Chad  P.

Chad P.

WRS322FDAM04 whirlpool refrigerator Found condenser vibrating. Added shims to stop vibration. Op test ok. ; Job Cmpltd

Near Mercer Ln, Brecksville, OH 44141
Tim G.

Tim G.

KITCHENAID DISHWASHER KDTE204ESS1 Complaint that the unit will not drain. Checked and found the unit full of water. Found the drain pump to run but the unit not draining. Checked and found the drain hose blocked. Snaked drain and found unit to drain. ; Job Cmpltd,

Near Chartley Rd, Gates Mills, OH 44040
Tim G.

Tim G.

MAYTAG WASHER MVWX655DW1 Customers complaint is that the unit had trouble starting a pausing. Customer Stated that when she went to pause the unit she saw a bright flash and heard a loud pop sound from the control. Tried powering unit on and found it to come on then turn off checked power and found 120vac present at the outlet with it being properly polarized and grounded. Unit needs control and tech quoted for part and labor. Left water supply shut off has a lot of corrosion and has a slight drip, tech advised to have a licensed plumber to come out and repair. Customer stated she is not going to repair for that cost. ; Job Cmpltd,

Near Mayfield Rd, Lyndhurst, OH 44124
Paul H.

Paul H.

MVWX655DW1 whirlpool washer No prove of purchase,look it up in sd web nothing pop up ,told customer to provide prove of purchase to Whirlpool,to get us back out

Near Hilliard Blvd, Westlake, OH 44145
Paul H.

Paul H.

WDF560SAFM1 whirlpool dishwasher Replace the CNTRL elect,CNTRL core,and sump motor,ran diagnostics test, op test ok. No leaks!; Job Cmpltd

Near Hunt Club Way, Avon Lake, OH 44012
Jeff M.

Jeff M.

FGHB2866PFJA frigidaire refrigerator The unit is freezing in the rear again. When I install the previous gasket kit I must’ve done it incorrectly somewhere. Re-order the gasket kit; ordrng 1 5303918784 (GASKET KIT),

Near W 8th St, Ashtabula, OH 44004
Jeff M.

Jeff M.

NTW4600YQ1 amana washer Installed new part unit op tested good ; Job Cmpltd

Near E 15th St, Ashtabula, OH 44004
Corina B.

Corina B.

KFIS29PBMS03 KITCHENAID REFRIGERATOR CC that the im is not working. Ff 39 fz 5 im 15. Ran test 56 no codes, test 57 found home position, test 59 fan motor is running, test 31 thermistor passed, test 45 filled. The ff evap is good. Called tl Joel file # 7721194477. Had me run test 15, bin full. Bin does not have any ice in the bin. Had me pull the UI out and check connection j5 red/black and black/green found the connection was not plugged into the unit. Plugged the connection into the UI. Ran test 15 bin empty then when turning off the im bin full. Optest ok. ; Job Cmpltd

Near Mill Gate Dr, Willoughby Hills, OH 44094
Brian B.

Brian B.

JENN-AIR WALL OVEN JJW2730WS02 Replaced control panel. Tested ovens. Op test ok.; , Job Cmpltd,

Near Walter Rd, Westlake, OH 44145
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRF993FIFM00 Removed left hand door, swapped over all components, Installed new door, Op Test Ok ; Job Cmpltd,

Near Allen Dr, Westlake, OH 44145
Brian B.

Brian B.

WHIRLPOOL DRYER WED7590FW0 Dryer will not start checked line voltage 240v at terminal, Ohmed out motor circuit per tech sheet, will need control board. Part is showing as discontinued office to research and contact customer to R/S. Will also need to replace console as tech cannot be sure if it is good. Will need control and console.; ordrng 1 W10625544 (cntrl-elec) and 1 W10919209 (CONSOLE), saved tckt [SdLink\304030a.png

Near Father Caruso Dr, Cleveland, OH 44102
Robert A.

Robert A.

MAYTAG REFRIGERATOR MFI2569VEM4 Cc ui will go off unit shuts down, then disp flashes, unit came on 2 days later and has been fineTemps good, ran diognastics, tested fans damper, comp ect, all tested good, Outlet correct, power correct, cycled power to unit, unit turned back on, good, unit is plugged into a surg protector, poss that was the issue, Unable to duplicate, op test ok; Cllctd $96.02 Check # 1165, Job Cmpltd,

Near Kensington Ct, Chagrin Falls, OH 44023
Robert A.

Robert A.

KITCHENAID WALL OVEN KODE500ESS02 Ran diagnostics stuck key, replaced ui, tested unit, op test ok; Job Cmpltd,

Near Bonnie Ln, Aurora, OH 44202
Robert A.

Robert A.

KITCHENAID DISHWASHER KDPE234GPS0 Found drain pump broken Off 1606002382; ordrng 1 W10876537 (DRAIN PUMP), schdld next appmnt for 2/7 WED !,

Near OH-303, Streetsboro, OH 44241
Tim G.

Tim G.

WHIRLPOOL WASHER WTW5000DW1 Complaint that the unit is not spinning the clothing out. Checked unit for errors and found a F0E5 out of balance load detected. Tested unit in auto test mode and found the unit was was very un level causing the out of balance errors. Leveled the unit and found a better spin to the unit. Advised the customer to use no more than 2tbls of detergent (tech found excessive suds when testing the unit). Customer also has unit plugged into a power strip that also has a cable amplifier plugged into as well that could cause feed back causing the unit to not work correctly. Customer to contact a electrician. ; Job Cmpltd,

Near Coath Ave, Cleveland, OH 44120
Tim G.

Tim G.

KENMORE WASHER 110.29522801 Complaint that the unit is leaking when spin. Checked and found the units drain hose to have a pin hole. Unit needs a drain hose. Quoted customer for repair and they declined at this time and will let us know if they want it repaired. ; Job Cmpltd,

Near Devonshire Dr, Cleveland Heights, OH 44106
Tim G.

Tim G.

WHIRLPOOL DRYER WED5000DW2 Complaint that the unit has long dry times that the customer needs to run back to back cycles. Checked unit and found over a 20’ foil style vent on unit. Tech explained to the customer that the type of venting they are using is not only a potential fire risk it will also cause long dry times. Tech also for the lint screen to be covered in fabric softener after running it under water and found the water to not drain. Tech advised the customer that if they choose to continue the use of fabric softener they need to scrub the lint screen once a week. Unit working at normal op. ; Job Cmpltd,

Near Coath Ave, Cleveland, OH 44120
Chad  P.

Chad P.

MAV7600AWW whirlpool washer Installed hose and clamps. Op test ok. ; Job Cmpltd,

Near Beverly May Dr, Independence, OH 44131
Paul H.

Paul H.

WTW5600XW0 whirlpool washer Ran diagnostics f7e5 shifter fault, however unit has bearing noise as well, needs a gearcase, quoted, gearcase W11132267

Near Fairport Dr, Avon Lake, OH 44012
Jeff M.

Jeff M.

JMW2427DS00 whirlpool microwave Unfortunately theblack ui was ordered the stainless steel one is what was needed I have the incorrect user interface for return; ordrng 1 W10887862 (UI SS),

Near Pinecrest Rd, Painesville, OH 44077
Macaulay G.

Macaulay G.

KRFF707ESS01 KITCHENAID REFRIGERATOR Found frost built up from not defrosting. Defrosted fresh food evaporator and put thermistor in proper spot. All functions are normal.; Job Cmpltd

Near Province Ln, Brecksville, OH 44141
Jeff M.

Jeff M.

665.13255K114 kenmore dishwasher , Installed new part unit op tested good

Near Stream View Dr, Painesville, OH 44077
Dan H.

Dan H.

MDB7749AWW2 MAYTAG DISHWASHER Installed new user interface, op test good ; Job Cmpltd

Near N Hilltop Rd, Chagrin Falls, OH 44022
Corina B.

Corina B.

WRF560SEYM05 WHIRLPOOL REFRIGERATOR Replaced the parts listed. Optest ng. Found the waterline going to the water dispenser is leaking. Had water coming down the back of the unit. Checked the connection and has air bubbles in the waterline. ordrng 1 8201537 (fitting), schdld next appmnt for 2/7 WED

Near Karen Isle Dr, Willoughby, OH 44094
Dan H.

Dan H.

WRT518SZFM00 WHIRLPOOL REFRIGERATOR Installed new compressor, op test no good, can hear unit leaking r134a from back panel as fast as it is going in, called whirlpool techline spoke Bruce, sent for review for possible non repairable, file number 7721192044; Job Cmpltd

Near Bishop Park Dr, Willoughby Hills, OH 44092
Chad  P.

Chad P.

WRF736SDAM10 WHIRLPOOL REFRIGERATOR Arrived to find unit has completely recovered from frost on evap. Possible Door was being left open or changing defrost to timed corrected the issue. Cust states that ice maker seems to be leaking. Replaced filter for Cust and purged line. Turned on ice maker and let cycle. No noises and I.m. Cycled correctly. Op test ok. ; Job Cmpltd,

Near Laverne Ave, Parma, OH 44129
Paul H.

Paul H.

MER6875AAN MAYTAG RANGE Both ovens having runaway temps, probes are good, only commonality is board, ordering; ordrng 1 WP5701M799-60 (cntrl-elec)

Near Maplewood Ave, Sheffield Lake, OH 44054
Jeff M.

Jeff M.

KBFS25EWBL7 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good. The old units heating element was not working so it was. Binding up as it try to dump the ice; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd

Near Lakebrook Dr, Kirtland, OH 44094
Macaulay G.

Macaulay G.

WTW7300DW1 WHIRLPOOL WASHER Customer showed a video of the washer making the high pitched noise. Found no physical damage that would cause the issue. Office to order gear case and thrust washer.; ordrng 1 W10811956 (drum assy) and 1 W11032711 (washer), schdld next appmnt for 2/8 THU

Near Orchard Ln, Broadview Heights, OH 44147
Corina B.

Corina B.

WMH31017FW0 WHIRLPOOL MICROWAVE Replaced the door cams. Optest ok. ; Job Cmpltd

Near Lakehurst Dr, Eastlake, OH 44095
Paul H.

Paul H.

WMH31017FS0 WHIRLPOOL MICRO OVEN Based on symptoms, appears to be an interlock issue, intermittent, could not find harness in t/s at this time, will investigate at end of day, ordering; ordrng 1 W10450407 (harns-wire),

Near W Shore Pkwy, North Ridgeville, OH 44039
Robert A.

Robert A.

KITCHENAID DISHWASHER KDTE254ESS1 Found rust spote on front panel, replaced, op test ok; Job Cmpltd,

Near Argonne St, Mogadore, OH 44260
Paul H.

Paul H.

KUDS35FXSS8 KITCHENAID DISHWASHER Verified power to unit, no response from UI, UI and main board not communicating, both covered under entitlement, ordering.; ordrng 1 W10479761 (cntrl-elec) and 1 WPW10481125 (panel-cntl)

Near Jacqueline Ln, North Olmsted, OH 44070
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDF120PAFS0 Found bottom spray arm came off, landed on heater, needs spray arm Cust to install; ordrng 1 WPW10340527 (LOWER SPRAY ARM),

Near Morris Rd, Kent, OH 44240
Jeff M.

Jeff M.

JVM1540DN1WW GE MICROWAVE Installed new part unit op tested good ; Job Cmpltd

Near Meadowlawn Dr, Mentor, OH 44060
Tim G.

Tim G.

KITCHENAID DISHWASHER KUDI02CRBL1 Complaint that the unit is not dissolving the detergent. Tested the unit in a normal cycle and found the unit to fill and the motor to run. Did 4 cup test and found a even result. Let unit complete the first cycle and checked to make sure unit is filling in the second cycle. Found unit to fill but the dispenser to not open. Checked power at the dispenser and found the solenoid burnt and a constant 120vac at the dispenser unless the unit is off. The unit will need a dispenser and main control. Quoted customer for repair and she would like to speak with he daughter first before ordering parts. ; , Job Cmpltd,

Near Windrush Ln, Beachwood, OH 44122
Brian B.

Brian B.

WHIRLPOOL DRYER WED7590FW0 Dryer will not start checked line voltage 240v at terminal, Ohmed out motor circuit per tech sheet, will need control board. Part is showing as discontinued office to research and contact customer to R/S. Will also need to replace console as tech cannot be sure if it is good. Will need control and console.; ordrng 1 W10625544 (cntrl-elec) and 1 W10919209 (CONSOLE), saved tckt [SdLink\304030a.png]

Near Father Caruso Dr, Cleveland, OH 44102
Robert A.

Robert A.

WHIRLPOOL SXS REFRIGERATOR MSD2574VEQ10 Complaint that the ice is not dispensing properly. Checked unit and found the ice container arm installed under the solenoid causing crushed ice. Installed container properly, op test good. Customer is elderly and was not sure of the water dispenser op if it was ok or not. Customers help told her to call for service. Unit now at good op. ; Job Cmpltd,

Near Windrush Ln, Beachwood, OH 44122
Corina B.

Corina B.

MVWX655DW1 MAYTAG WASHER CC that the basket shaken when it's on a spin. Ran manual test on a spin. Centered the basket. Optest ok. ; Job Cmpltd

Near Mentor Ave, Mentor, OH 44060
Macaulay G.

Macaulay G.

WRT511SZDB00 WHIRLPOOL REFRIGERATOR Refrigerator is not cooling. This is due to the temperature in their garage is below that at which the refrigerator temperature is set. Called whirlpool and confirmed this. Nothing can be done to make the refrigerator run more while in cold temperatures.; Job Cmpltd

Near Clare Ct, Strongsville, OH 44149
Robert A.

Robert A.

WHIRLPOOL RANGE SF368LEPQ2 Installed valve, tested all burners, op test ok; Job Cmpltd,

Near Parkview Dr, Aurora, OH 44202
Paul H.

Paul H.

WRS571CIDM01 whirlpool refrigerator , Replace ice container,coupling,and chute, should correct issue, cycled auger, op test ok.; Job Cmpltd

Near Rauscher Ct, Elyria, OH 44035
Tim G.

Tim G.

MAYTAG WASHER MVWB835DW2 Installed suspension, op test good. Ready for resale ; Job Cmpltd,

Near Miles Rd, Bedford Heights, OH 44146
Paul H.

Paul H.

KMHS120EBS-1 kitchenaid microwave Replace harness,boil cup water,opt test good ; Job Cmpltd,

Near Chestnut Ridge Rd, North Ridgeville, OH 44039
Corina B.

Corina B.

WRF535SWHZ00 WHIRLPOOL REFRIGERATOR CC that there is frost in the fz. Found the fz gasket is not touching the fz frame. Gasket is good. Checked the rails, good. Steamed out the gasket and the light. Used Vaseline around the gasket.Optest ok; Job Cmpltd

Near Wilson Dr, Mentor, OH 44060
Chad  P.

Chad P.

MEDB765FW0 maytag dryer Found foam gasket sticking out from lint trap housing. Adjusted. Op test ok. ; Job Cmpltd,

Near Woodstock Rd, Eastlake, OH 44095
Chad  P.

Chad P.

MVWC565FW0 maytag washer Replaced suspension. Op test ok. ; Job Cmpltd

Near Euclid Ave, Willoughby, OH 44094
Chad  P.

Chad P.

MVWX655DW1 maytag washer Replaced suspension. Op test ok. ; Job Cmpltd,

Near Euclid Ave, Willoughby, OH 44094
Jeff M.

Jeff M.

JES9860AAB jennaire range , Installed new part unit op tested failed. The left cartridge works. The rate cartridge does not work a check power to the right cartridge there is power. Cartridge needs rebuilt A good 90% of the parts for the cartridges are discontinued;

Near Chatfield Dr, Painesville, OH 44077
Dan H.

Dan H.

MEDB835DW3 MAYTAG DRYER Customer complaint of thumping noise, started timed dry cycle, no unusual noises heard,rollers in good condition, idler pulley is in good condition, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

Near Kingwood Dr N, Mentor, OH 44060
Macaulay G.

Macaulay G.

KSSS48QKX00 KITCHENAID REFRIGERATOR Replaced inverter board. Compressor started up immediately and began cooling. Customer informed me that ice dispenser and water dispenser were not working after last visit. Office to order bracket. Customer is paying for part.; ordrng 1 WP2180226 (bracket), schdld next appmnt for 2/7 WED

Near Whitemarsh Ln, Strongsville, OH 44149
Robert A.

Robert A.

WHIRLPOOL RANGE WOD93EC0AS05 Cc drawer handle below oven got hot, per svc pntr needs diflector kit; ordrng 1 W10536339 (DIFLECTOR KIT), schdld next appmnt for 2/7 WED !

Near Hotchkiss Rd, Burton, OH 44021
Brian B.

Brian B.

JENN-AIR DISHWASHER JDB8200AWS0 Found upper rack side rails broken and also right adjuster. Will give est. customer does not want to repair. Paid sc. do not order parts..; Job Cmpltd,

Near Beachcliff Row Dr, Rocky River, OH 44116
Tim G.

Tim G.

MAYTAG REFRIGERATOR MFT2776FEZ00 Installed new door, op test good. ; Job Cmpltd,

Near Gaelic Glen, Solon, OH 44139
Corina B.

Corina B.

GTWN3000M2WS GE WASHER Cust never received the package. Will need to reorder the part. ; ordrng 1 WH38X10017 (shaft & mode shifter), schdld next appmnt for 2/7 WED

Near Appaloosa Trail, Madison, OH 44057
Chad  P.

Chad P.

MVWC416FW1 maytag washer Unit stored main control fault and not starting. Reset power. Unit now working. this is what Cust has to do to get it to run a cycle. Needs CCU replaced. ; ordrng 1 W11162436 (CONTROL),

Near Fairway Dr, Brooklyn, OH 44144
Chad  P.

Chad P.

WMH32519CT1 whirlpool microwave Replaced door. Op test ok. ; Job Cmpltd,

Near W 146th St, Cleveland, OH 44111
Chad  P.

Chad P.

WDF520PADW7 whirlpool dishwasher Replaced disp. Op test ok. ; Job Cmpltd

Near Mina Ave, Cleveland, OH 44135
Chad  P.

Chad P.

WGD92HEFC0 whirlpool dryer Units operations check okay. ADAKIDAEP1Advised to have venting cleaned by a professional. Op test ok. ; Job Cmpltd,

Near Bentley Dr, North Royalton, OH 44133
Chad  P.

Chad P.

MDG9206AWW whirlpool dryer Installed belt and rollers. Op test ok. ; Job Cmpltd

Near Sunview Dr, Broadview Heights, OH 44147
Chad  P.

Chad P.

RTW4640YQ01 roper washer Installed suspension. Op test ok. ; Job Cmpltd,

Near Stickney Ave, Cleveland, OH 44144
Chad  P.

Chad P.

WFG505M0BS0 whirlpool range Found racks disengaging. Side walls are flexing causing this issue. Techline. Kg. Unit is non repairable. In for product review. Sr# 7721180368; Job Cmpltd,

Near Griffing Ave, Cleveland, OH 44120
Chad  P.

Chad P.

KFCS22EVBL4 kitchenaid refrigerator Cc that unit is making a chattering noise when dispensing water. Unit is dispensing water. When this happens it does not fail to dispense. Ran several glasses of water. Unable to duplicate the issue. Advised to use as normal. If issues r turn please contact us back for service.

Near Harcourt Dr, Cleveland Heights, OH 44106
Paul H.

Paul H.

MVWX655DW0 maytag washer Replace hub,ran a test all good, basket spins properly ;

Near Parkwood Ave, Avon Lake, OH 44012
Paul H.

Paul H.

MRT311FFFH00 maytag refrigerator Replace door,check seal all good,replaced Maytag symbol sticker; Job Cmpltd,

Near Capri Ct, Avon Lake, OH 44012
Corina B.

Corina B.

KEBS208SWH04 KITCHENAID RANGE Replaced the parts listed. Brought core back for return. Optest ng. Pulled unit out, found the thermal fuse is open. Will need a new fuse.called SM to order part. ; ordrng 1 WP8304452 (fuse-thrml), schdld next appmnt for 2/8 THU

Near Blanche Ave, Cleveland, OH 44118
Paul H.

Paul H.

MEDB850YG2 maytag dryer Not starting, found thermal fuse open, replaced from t/s, tested, fired up, op test ok. Advised customer to clean venting; used 1 WP3390719 (THERMAL FUSE) from stock,

Near Avon Belden Rd, North Ridgeville, OH 44039
Dan H.

Dan H.

MFX2570AEB3 MAYTAG REFRIGERATOR Customer complaint that unit did not make ice, found bail arm stuck in off position, turned on, ice maker ejected ice and filled,op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd

Near Aldersgate Dr, Lyndhurst, OH 44124
Paul H.

Paul H.

KGCC566RBL05 kitchenaid cook top Short in front burner igniter switches, need harness to correct, ordering; ordrng 1 WP4456901 (harns-wire),

Near Kensington Dr, Grafton, OH 44044
Jeff M.

Jeff M.

KSSS36QDW04 kitchenaid refrigerator The unit is leaking Freon at the filter dryer I can visually see the leak

Near Hartshire Dr, Willoughby, OH 44094
Paul H.

Paul H.

KUDS35FXSS2 whirlpool dishwasher Found PCs of glass on washer motor,ran a cycle to if it wash, still not washing, wash pump impeller stripped, needs wash pump;

Near Wren Haven Cir, North Ridgeville, OH 44039
Paul H.

Paul H.

WDF760SADM3 whirlpool dishwasher Two rust pits found,need interface door,ordering one ; ordrng 1 W11035418 (INTERFACE DOOR ),

Near Rock Creek Cir, North Ridgeville, OH 44039
Paul H.

Paul H.

MVWB725BW0 maytag washer Seal has failed, causing bearing oil to be displaced by water, took picture of rotor, amount of water damage will require stator replacement at a minimum in addition to bearing kit, quoted: bearing kit W10435302

Near Wesley Ave, Elyria, OH 44035
Paul H.

Paul H.

FRS6R4EB7 frigidaire refrigerator Took temps, FC 5, RC 38, good frost pattern, condenser clean, unit is at good temps, however unit is set to coldest setting on thermostat, should be at these temps at a lower setting, needs cold control:

Near Cleveland Ave, Amherst, OH 44001
Paul H.

Paul H.

WFC150M0EW1 whirlpool range See previous report, called Techline on unit, SR# 7720980125, top is unregulated, area heating up is due to venting of unit, no fix, normal for this unit; Job Cmpltd,

Near Oak Point Rd, Lorain, OH 44053
Paul H.

Paul H.

WTW4816FW1 whirlpool washer Ran diagnostics, f0e5 off balance load, f8e1 long fill/no fill, cleared, checked suspension, good, tested, filled fine, op test ok.; Job Cmpltd,

Near Oak Point Rd, Lorain, OH 44053
Brian B.

Brian B.

FRIGIDAIRE REFRIGERATOR GLRS237ZAB7 Checked temps. 41 frz, 49 ff.. Removed evap cover. Found only partial frost pattern on evap, leak in sealed system. Must replace evap and compressor. Machine approx 15 yrs old, may not be worth fixing. Will give est for ins purposes. Customer paid $75.00 ded. Customer has medicine in unit and would like us expedite this as quickly as poss.do not order parts unless Authorized ;

Near Green Rd, Cleveland, OH 44121
Tim G.

Tim G.

FRIGIDAIRE REFRIGERATOR LGHB2867PF3 Checked unit and found the fill tube frozen for the bottom ice maker. Cleared same and cycled ice maker, op test good. Checked and found only drips out of the dispenser. Checked and saw that the customer has the same unit right next to one another. Tech swapped filters and found the unit in question to need a new filter. Tech showed customer the difference. Filter is causing both issues. Bottom ice maker turned off until filter is replaced. ; Job Cmpltd,

Near Concord Hambden Rd, Painesville, OH 44077
Chad  P.

Chad P.

MMV4205DE3 whirlpool microwave Found inner cabinet and rear cabinet crushed. mag cooling fan crushed causing mag to over heat. Cabinet is not a repairable or serviceable part. Techline: jk unit is none repairable. The dealer or is responsible for the unit. A report has been filed with Maytag and the customer is to contact the dealer. 772185500;

Near Olympus Way, Strongsville, OH 44149
Chad  P.

Chad P.

WTW8900BC0 whirlpool washer Unit very loud in spin. Bearings are failing. Basket is locked on. Tech unable to remove it. Unit is not leaking. Needs bearings replaced. ; ordrng 1 W10435302 (bearing),

Near Cedar Creek Dr, Strongsville, OH 44149
Jeff M.

Jeff M.

WOC95EC0AS whirlpool microwave This is a microwave oven combo turntable is not working properly has not work since day one. It appears that the turntable may not be plugged in. It’s sensitive reach the turntable motor I am unable to I need a second set of hands

Near Amber Ln, Brecksville, OH 44141
Jeff M.

Jeff M.

MFX2876DRM00 maytag refrigerator The dispenser button is sticking customer demonstrated. Also the filter head is not releasing the filter properly unable to remove the filter needs a new filter head also; ordrng 1 W10862814 (UI) and 1 WPW10238156 (FILTER HEAD),

Near Strathmore Dr, Valley View, OH 44125
Jeff M.

Jeff M.

KUDS30IXSS1 kitchenaid dishwasher The ui mounting tabs are broken and the fuses blown needs new user interface and in-line fuse; ordrng 1 W10402110 (fuse) and 1 WPW10500175 (UI

Near Lucerne Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

WFW9151YW00 WHIRLPOOL WASHER Customer complaint of f9e2 error code, Ran diagnostics found f9e1(long drain ), f9e2(pump system error), f6e1(serial communication error) error codes, nothing inside filter basket, drain pump is working, unit needs new control, cannot find part in stock at any of our distributors, talked to sm part is no longer available

Near Tunbridge Ln, Beachwood, OH 44122
Dan H.

Dan H.

RTW4516FW1 ROPER WASHER Customer complaint that unit is leaking, started normal wash cycle, found unit leaking by drain pump, found crack in tub, unit needs new tub ; ordrng 1 W10371566 (tub), schdld next appmnt for 2/7 WED

Near Wyncote Rd, South Euclid, OH 44121
Dan H.

Dan H.

NTW4516FW1 WHIRLPOOL WASHER Replaced the core. Brought the core back for return. Optest ok. ; Job Cmpltd

Near Hollister Rd, Cleveland Heights, OH 44118
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRF757SDEM00 Cc of frost build up in freezer on the lower right hand side. Upon investigation spotted that gasket was not hitting the frame just right. Heated up the gasket and reformed it, also sealed gaps in the liner. Used adhesive from T/S to seal liner. ; used 1 W10841140 (ADHESIVE ) from stock, Job Cmpltd,

Near Gilbert Ct, Cleveland, OH 44102
Tim G.

Tim G.

WHIRLPOOL WASHER MVWB725BW0 Installed new outer tub, op test good. ; , Job Cmpltd,

Near Wentworth Ln, Mentor, OH 44060
Macaulay G.

Macaulay G.

WHIRLPOOL OTR MICROWAVE WMH32519FS0 Microwave not heating. Found diode allowing voltage through both ways. Office to order diode, magnetron, and capacitor.; ordrng 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 WPW10693025 (magnetron), schdld next appmnt for 2/6 TUE 3-5,

Near Zeller Ct, Berea, OH 44017
Dan H.

Dan H.

WFC150M0EB0 WHIRLPOOL RANGE Customer complaint that oven is not working, found display blank, control is recieving 120vac, installed new control, op test good ; Job Cmpltd

Near Euclid Ave, Cleveland, OH 44115
Macaulay G.

Macaulay G.

WHIRLPOOL WASHER WTW5000DW Washer not draining. Found a metal nail stuck in drain pump. Removed nail. Drained ok. Also leveled washer. All functions are normal.; Job Cmpltd,

Near Kenton Ave, Parma, OH 44129
Dan H.

Dan H.

WMH31017FB0 WHIRLPOOL MICRO OVEN Customer complaint that door is not shutting, found lower cam broken, installed new cams and switches, op test good ; Job Cmpltd

Near Euclid Ave, Cleveland, OH 44115
Dan H.

Dan H.

WDF320PADB3 WHIRLPOOL DISHWASHER Customer complaint that unit is not cleaning dishes properly, placed glasses upright in racks, started normal wash cycle, glasses filled, incoming water temperature at 79 degrees, advised customer to run hot water in sink before starting unit, unit is operating as designed ; Job Cmpltd

Near Euclid Ave, Cleveland, OH 44115
Macaulay G.

Macaulay G.

WHIRLPOOL WASHER WTW8040DW2 Washer working as designed. Advised customer to separate clothes and laundry by type. All functions are normal.; Job Cmpltd,

Near Theota Ave, Parma, OH 44129
Corina B.

Corina B.

JDB1100AWS JENN-AIR DISHWASHER CC that the unit is leaking and it's making a noise. Started the unit found the motor are leaking. Will need a new motor and sump. Cust does not want to repair at this time

Near Westchester Rd, Shaker Heights, OH 44122
Macaulay G.

Macaulay G.

WHIRLPOOL REFRIGERATOR WRS325SDHZ00 Inlet line from supply is broken off. Office to order water line.; ordrng 1 W11162036 (WATER LINE), schdld next appmnt for 2/6 TUE !,

Near Center Ridge Rd, Rocky River, OH 44116
Macaulay G.

Macaulay G.

WHIRLPOOL REFRIGERATOR WRF560SMYB04 , Found fill tube not completely in fill cup. Adjusted fill tube. Tested ok.; Job Cmpltd,

Near Bruce Rd, Bay Village, OH 44140
Macaulay G.

Macaulay G.

MAYTAG WASHER MVWB725BW0 Valve is dripping in washer after cycle has stopped. Disconnected all wires to valve to ensure that valve was the only issue. Valve continued to drip. Valve will need replaced. Office to order valve.; ordrng 1 W10853723 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 2/6 TUE 10-1, saved tckt [SdLink\303810a.png], saved

Near Grande Ct, Westlake, OH 44145
Macaulay G.

Macaulay G.

WHIRLPOOL RANGE KSGG700ESS1 Leon with tech line instructed to check safety valve coils for proper resistance and if they checked ok, to replace ignition board. One coil test at 218 ohms and the other at 223 ohms, both are within tolerance. Spark igniter sounds like it is spark somewhere below its intended spot. Office to order spark board and igniter.; ordrng 1 W10860916 (module-spk) and 1 WPW10324262 (igntr-oven), schdld next appmnt for 2/5 MON 8-11,

Near Mallard Dr, Brecksville, OH 44141
Brian B.

Brian B.

MAYTAG REFRIGERATOR MFI2569YEM0 , Replaced main board. Optest ok. customer has already paid for repair. Will not charge charge for this part as customer has already paid for other board which was not needed. Could not remove UI as it is a peel and stick on part. No further charges. Brought back core for return to vendor.;

Near Westland Ave, Cleveland, OH 44111
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRF989SDAE00 Replaced deli user interface board, op test ok ; Job Cmpltd,

Near Lakeland Ave, Lakewood, OH 44107
Brian B.

Brian B.

MAYTAG WASHER MVWC400XW4 Cc of unit not starting right away at start of load, ran diag found error f7e1 basket speed fault, cleared code, reset power, ran all tests per tech sheet.. ran calibration and auto test...per Training Pointer - 8178817 (Washer not Filling at Cycle) this is normal. Leveled unit , OP TEST OK. Machine working properly, could not reduplicate error. ; Job Cmpltd,

Near Oakwood Dr, Avon Lake, OH 44012
Brian B.

Brian B.

MAYTAG WASHER MVWB835DW2 Cc of loud squeal when washer is sensing. Found noise coming from gear case , office to order parts ; ordrng 1 W10811956 (GEARCASE), schdld next appmnt for 2/6 TUE ! [**],

Near Hurst Dr, Bay Village, OH 44140
Brian B.

Brian B.

KITCHENAID REFRIGERATOR KRFF707ESS01 Replaced Led Board , adjusted feet... OP TEST OK.brought back core for return.; Job Cmpltd,

Near Long Pointe Dr, Avon Lake, OH 44012
Brian B.

Brian B.

MAYTAG MICRO OVEN MMV1174DS2 Found interlocks are working intermittently. Would need new interlock harness. Customer will call whirl to see if they will cover repair. Did not repair customer will call back if she wants to repair it .. Customer paid svc;, Job Cmpltd,

Near Reserve Way, Avon, OH 44011
Brian B.

Brian B.

MAYTAG DISHWASHER MDB8969SDM3 Cc that dishwasher was not filling , Ran Diagnostics Found error F6 E4 Float Switch Stuck, ... Cleared code. Checked float. Checks ok. Ran test cycle. OP Test Ok .... machine working at this time. Paid sc.; , Job Cmpltd,

Near Reserve Way, Avon, OH 44011
Brian B.

Brian B.

KITCHENAID REFRIGERATOR KSSO48QTX00 , Replaced dispenser control board and dispenser core board.. tested unit. Ice and water now working. Op test ok.; , Job Cmpltd,

Near Oxford Cir, Westlake, OH 44145
Robert A.

Robert A.

KENMORE DRYER 110.87751800 Found f01 primary control failure, checked t fuse, cut off, heater good, found bad relay on control, needs controlCust to let us know; ordrng 1 WPW10174746 (CONTROL BD210.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Ensign Rd, Burton, OH 44021
Robert A.

Robert A.

WHIRLPOOL MICRO OVEN WMH73521CS3 Installed control, op test ng, per pointer needs pcba; ordrng 1 W10860347 (PCBA), schdld next appmnt for 2/6 TUE !,

Near Old Tannery Trail, Chagrin Falls, OH 44023
Robert A.

Robert A.

WHIRLPOOL MICROWAVE WMH78019HZ0 Installed door, tested unit, op test ok; Job Cmpltd,

Near Holborn Rd, Streetsboro, OH 44241
Brian B.

Brian B.

KITCHENAID DISHWASHER KUDE48FXSS5 Cc that dishwasher not running, ran diag found error code F8E4 drain pump not running, Ohmed drain pump had 86 ohms within range, removed pump and found Debris in drain pump, Ran test cycle OP TEST OK; Cllctd $161.95 CC Ref # 976924065, Job Cmpltd,

Near Lake Forest Dr, Bay Village, OH 44140
Brian B.

Brian B.

WHIRLPOOL DRYER NED4655EW1 provided POP took PIC, CC baffle loose in drum, took apart machine found baffle to be missing screws. Replaced screws ,ran test cycle, OP TEST OK ..; Job Cmpltd,

Near Lake Forest Dr, Bay Village, OH 44140
Macaulay G.

Macaulay G.

GS6NBEXRL00 WHIRLPOOL REFRIGERATOR Ice maker is receiving voltage but not advancing at all. Office to order ice maker. ; ordrng 1 2198597 (icemaker assy), schdld next appmnt for 2/6 TUE

Near Wakefield Ln, Westlake, OH 44145
Robert A.

Robert A.

WHIRLPOOL WASHER WTW8500DC2 Ran diognastics f6e2 comm lost, f6e3 comm lost, no sounds, reset connections, good, cleared codes, codes retirned, needs control and ui; ordrng 1 W10812418 (CONTROL) and 1 W10838672 (UI), schdld next appmnt for 2/6 TUE !,

Near Rock Creek Rd, Chardon, OH 44024
Tim G.

Tim G.

WHIRLPOOL DRYER GAS WGD7300XW0 Complaint that the unit is not heating. Checked and found the thermal fuse open. Venting correct but blower housing needs cleaned. Quoted customer for repair and replaced the thermal fuse and cleaned housing, op test good. ; used 1 WP3390719 (THERMAL FUSE. 18.53) from stock, , Job Cmpltd,

Near Carolyn Dr, Mentor, OH 44060
Tim G.

Tim G.

WHIRLPOOL RANGE MER6770AAW , Complaint that the unit is displaying a error code and disabling oven use. Checked and found a F1-2 over temp issue. Checked both upper and lower temp sensors and found both to ohm at 1080. Unit needs control. Customer wants to look at a cheaper unit before deciding. ; Job Cmpltd,

Near Salt Lick Ct, Mentor, OH 44060
Brian B.

Brian B.

ROPER WASHER RTW4516FW1 Installed basket and ran a recal cycle, op test good.; Job Cmpltd,

Near Atlantic St, Ashtabula, OH 44004
Tim G.

Tim G.

MAYTAG WASHER MVWC565FW1 Installed control op test ng unit will not spin or agitate. Checked and found a F7E1 basket speed sensor fault. Checked and found the actuator ok but the unit binding when in spin or agitation caused by failed gearcase. Unit needs gearcase. ; ordrng 1 W11035751 (GEARCASE), schd next appt Tue

Near Market Pl Dr, Ashtabula, OH 44004
Robert A.

Robert A.

WHIRLPOOL RANGE WEG745H0FS0 Turned on gas to oven, reset light switch, op test ok; Job Compltd

Near Algiers Dr, Cleveland, OH 44124
Robert A.

Robert A.

WHIRLPOOl REFRIGERATOR WRF767SDEM01 Installed power bd, op test ok; Job Cmpltd,

Near Chase Dr, Chagrin Falls, OH 44023
Robert A.

Robert A.

AMANA DRYER NED4655EW0 Found unit heating, little airflow, found lint chute clogged with lint, cleared, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock,, Job Cmpltd,

Near N Aurora Rd, Aurora, OH 44202
Robert A.

Robert A.

MAYTAG WASHER MVWC565FW0 , Installed control, ran recal cycle, op test ok; Job Cmpltd,

Near Lancelot St, Streetsboro, OH 44241
Paul H.

Paul H.

FFHB2740PSCA frigidaire refrigerator No ice production, ran harvest test, no joy, needs IM assembly; ordrng 1 243297606 (ice maker),

Near New Hampshire Cir, Elyria, OH 44035
Paul H.

Paul H.

MEDB755DW2 maytag dryer Rollers are good, drum is warped in back, causing a rhythmic thumping, ordering drum; ordrng 1 W10899578 (DRUM)

Near Nicole Ln, Olmsted Falls, OH 44138
Corina B.

Corina B.

WTW7300DW2 WHIRLPOOL WASHER CC that the unit will not fill up and the clothes are wet at the end of the cycle. Ran diag f8e1 Long Fill, cleared code. Ran a normal cycle and a drain and spin. Optest ok. ; Job Cmpltd

Near Northfield Rd, North Randall, OH 44128
Paul H.

Paul H.

MFX2571XEM2 maytag refrigerator Defrost drain clogged, cleared, replaced drain from t/s, op test ok.; used 1 W10619951 (TUBE-DRAIN 29.51) from stock,

Near Lakeridge Way, Columbia Station, OH 44028
Jeff M.

Jeff M.

WEE745H0FS whirlpool range The front left burner does not allow the Ellen to stay in low the switcher shorted for high only. Needs new switches; ordrng 1 W10857622 (SWITCH) and 1 W11129442 (SWITCH

Near Wood Ridge Rd, Geneva, OH 44041
Jeff M.

Jeff M.

WFW9400SW04 whirlpool washer Installed new part unit op tested good ; Job Cmpltd,

Near Puritan Dr, Mentor, OH 44060
Chad  P.

Chad P.

MED7500YW2 maytag dryer Installed parts listed. Op test ok. ; Job Cmpltd,

Near Mornington Ln, Cleveland Heights, OH 44106
Robert A.

Robert A.

AMANA DRYER NED4655EW0 Found unit heating, little airflow, found lint chute clogged with lint, cleared, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, job compltd

Near N Aurora Rd, Aurora, OH 44202
Corina B.

Corina B.

KDTE104ESS4 KITCHENAID DISHWASHER CC that the door does not line up with the tub. Found the unit is not leveled. Leveled the unit. Unit is not leaking. Optest ok. ; Job Cmpltd

Near Harvard Rd, Beachwood, OH 44122
Corina B.

Corina B.

KDTM404EBL1 MAYTAG DISHWASHER Replaced the rails. Used water paper. Optest ok. ; Job Cmpltd

Near Cedarwood Rd, Pepper Pike, OH 44124
Dan H.

Dan H.

MVWX655DW1 MAYTAG WASHER Installed new gearcase, op test good ; Job Cmpltd

Near Robert St, Wickliffe, OH 44092
Macaulay G.

Macaulay G.

WED7300DW0 WHIRLPOOL DRYER Rollers in rear of dryer were grinding. Replaced roller kit from truck stock. Tested ok.; used 1 349241T (ROLLER KIT) Job Cmpltd

Near French Creek Rd, Avon, OH 44011
Macaulay G.

Macaulay G.

WTW8800YC1 WHIRLPOOL WASHER Found rotor was falling down. Put lock tight on the bolt threads and tightened up. Put through spin cycle. All functions are normal.; Job Cmpltd

Near French Creek Rd, Avon, OH 44011
Macaulay G.

Macaulay G.

WDT720PADM2 WHIRLPOOL DISHWASHER Friction pad on right side was broken. Replaced friction pad from truck stock. Also, upper rack wheels are beginning to break. Office to order upper rack wheels. Customer will install wheels. No return visit.; ordrng 2 W11157085 (UPPER RACK WHEEL)s, used 1 WP8268961 (SLEEVE FRICTION)

Near [500 - 598] Mitchell Ct, Lagrange, OH 44050
Macaulay G.

Macaulay G.

NED4655EW1 AMANA DRYER Needs plug and outlet changed. Will need electrician.; Job Cmpltd,

Near Cook Rd, Olmsted Falls, OH 44138
Brian B.

Brian B.

FRIGIDAIRE REFRIGERATOR FGHC2342LF3 Replaced main board. Tested ice. Cubes and crushed now working. Op test ok

Near St Clair Ave NE, Cleveland, OH 44114
Brian B.

Brian B.

WHIRLPOOL OTR MICROWAVE WMH31017FS0 CC that end of cycle buzzer sounds funny. Tested unit. Buzzer sound is normal. Tested micro function. Working as designed. Op test ok.; Job Cmpltd,

Near Riverwood Ave, Rocky River, OH 44116
Brian B.

Brian B.

AMANA DRYER ELE NED4655EW1 Cc that dryer was not running at all, checked line voltage at block found that there was not 240v . Tested voltage at breaker, voltage at breaker was not 240v, took glass fuse out and showed customer that fuse panel is burnt and recommend to get electrician to replace panel... ; Job Cmpltd,

Near Edendale St, Cleveland Heights, OH 44121
Robert A.

Robert A.

MAYTAG WASHER MVWC565FW0 Installed control, ran recal cycle, op test ok; Job Cmpltd,

Near Lancelot St, Streetsboro, OH 44241
Tim G.

Tim G.

Complaint that the units right side is not igniting. Checked and found the left side good but the right side to have no action. Checked and found the switch harness wires pinched between the top and base of the cook top and a very sharp edge causing the wiring become bare and shorting the top. Unit will need the spark module and switch harness. Customer would like to speak with Frigidaire before going forward with the repair due to improper routing of wiring and the age of the unit being new. ; ordrng 1 5304500137 (MODULE) and 1 5304501936 (HARNESS)

Near Village Green Dr, Conneaut, OH 44030
Robert A.

Robert A.

WHIRLPOOL DRYER WGD4815EW2 Installed coil, ran unit, op test ok Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard; Job Cmpltd,

Near Parkview Dr, Aurora, OH 44202
Robert A.

Robert A.

KITCHENAID DISHWASHER KUDD03DTPA3 Installed upper drying fan, op test ok; Job Cmpltd,

Near OH-82, Aurora, OH 44202
Robert A.

Robert A.

KENMORE WASHER 110.82881110 Cc burning smell, ran unit found motor pulling 7amps, getting very hot and having a burning smell, needs motor and coupler Cust to let us know; ordrng 1 285753A (COUPLER18.28) and 1 WP661600 (MOTOR185.39), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Princeton Rd, Huntsburg, OH 44046
Corina B.

Corina B.

WRS588FIHW00 WHIRLPOOL REFRIGERATOR Replaced the diffuser. Optest ok.; Job Cmpltd

Near Gatewood Oval, Gates Mills, OH 44040
Corina B.

Corina B.

ED5SHAXMQ10 WHIRLPOOL REFRIGERATOR , CC that the unit is not keeping temp that it unthaws food then freezes food in both section. Checked temp fz -11.4 and ff 29. The control is set to the coldest in both sections. Will need a new thermostat. ordrng 1 WP2198202 (thermostat), schdld next appmnt for 2/5 MON

Near Ferry Rd, Chesterland, OH 44026
Corina B.

Corina B.

WPXH214A0CC GE WASHER CC that there is grease coming on the clothes. Checked the bellow, good. Ran a drain and spin found the bearings need to be replaced. ; Job Cmpltd JES9800AAB JENN-AIR RANGE CC that the convention bake does not work and the burners turn on and off. Turned the top burners on, all heated and stayed on. Turned the convention bake on to 350* oven heated to 350*. Optest ok. ; Job Cmpltd

Near Blackberry Ln, Chesterland, OH 44026
Dan H.

Dan H.

KDTE404DSS0 KITCHENAID DISHWASHER Customer complaint that rinse aid is not going in or coming out, ran test cycle, power is being sent to dispenser, dispenser lever not moving enough to dispense rinse aid, unit needs new dispenser, installed new dispenser, op test good ; used 1 W11032769 (DISPENSER) Job Cmpltd

Near Sperry Rd, Kirtland, OH 44094
Tim G.

Tim G.

WDF770SAFZ0 WHIRLPOOL DISHWASHER Checked and found the spring on the dispenser broken causing the dispenser to not open. Replaced the dispenser, op test good. Advised the customer to use no more than two tbls of detergent. ; Job Cmpltd

Near Barrett Rd, Geneva, OH 44041
Tim G.

Tim G.

WGD8000DW4 WHIRLPOOL DRYER Complaint that the unit doesn’t heat. Customer stated that they had a friend over and they looked at the gas hook-up and found a inline check valve. Customer stated that they friend released the pressure and tried the unit again to find it heat. Tech found unit to not heat at all when arrived. Checked check valve and found in the right direction. Tech tried same thing and found the unit to cycle only once for heat each time the gas pressure was released at the unit. Cause of no heat is a faulty check valve. Advised the customer to contact the contractor and have the valve removed or replaced. ; Job Cmpltd

Near Chaffee Dr, Orwell, OH 44076
Dan H.

Dan H.

KSC24C8EYY02 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making or dispensing ice, confirmed, no power to ice maker, found no continuity in wire harness to ice maker inside door, unit needs new door, customer does not want repair at this time

Near Miramar Blvd, University Heights, OH 44118
Dan H.

Dan H.

WOD51EC0AB01 WHIRLPOOL WALL OVEN Installed new control and oven temperature sensors, one of the plastic grommets broke during reinstallation, ordering grommet, ; ordrng 1 W10759525 (grommet), schdld next appmnt for 2/6 TUE

Near W Street Andrews Dr, Highland Heights, OH 44143
Chad  P.

Chad P.

MRT118FFFH01 maytag refrigerator Installed door and name plate. Op test ok. ; Job Cmpltd

Near Glenwood Rd, Cleveland Heights, OH 44121
Eric M.

Eric M.

AMV2307PFS0 AMANA MICRO OVEN Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; Job Cmpltd

Near Grandview Ave, Cleveland Heights, OH 44106
Jeff M.

Jeff M.

WRS325FDAM04 whirlpool refrigerator The units led controls r getting power but not working ; ordrng 1 WPW10515057 (CONTROL ) and 1 WPW10515058 (CONTROL )

Near Robinhood Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

EIFLS55IIW0 electrolux washer Pump was clogged I cleaned up the pump.i didn’t install the new gasket yet because the rubber hose that goes between the pump and the drum has a hole in it extra time is needed this is very time consuming; ordrng 1 134639900 (hose),

Near Johnnycake Ridge Rd, Mentor, OH 44060
Jeff M.

Jeff M.

RTW460YQ1 roper washer found one of the suspension rods hanging on the drainpipe reinstall the suspension rod unit tested good

Near Thompson St, Perry, OH 44081
Jeff M.

Jeff M.

NTW4516FW1 amana washer Put the unit diagnostics mode recalibrated the unit tested good; Job Cmpltd

Near White Rd, Geneva, OH 44041
Jeff M.

Jeff M.

MDB8959SBS0 maytag dishwasher The unit was leaking from the fronts are we level the machine. Unable to tell if it had any effect. Found dish soap in the machine

Near Greenridge Dr, Geneva, OH 44041
Corina B.

Corina B.

PFCS1RKZASS GE REFRIGERATOR CC that the lights and the unit quit working and tried to reset unit. Unit is in middle of floor, when arriving. No pads under unit, did not push unit back. Removed the control cover. Evap fan is the only thing running. Checked power going to unit, 120 . Unplugged the evap fan, compressor started up. Will need a new evap fan and a new control. Called SM to order parts. ; ordrng 1 WR55X11098 (board asm main contr 15761) and 1 WR60X10277 (motor dc evap fan as 10981), schdld next appmnt for 2/6 TUE

Near Wintergreen Hill Dr, Painesville, OH 44077
Corina B.

Corina B.

11063022101 KENMORE DRYER CC that the unit is not heating, replaced the heat element and the high limit and thermal fuse. Checked the heater and the high limit, good the thermal cutoff is open. Replaced the thermal cut off from t/s. Optest ok. Cust installed part. ; used 1 279769 (THERMAL CUTOFF) from stock, Job Cmpltd

Near Michelle Ln, Madison, OH 44057
Dan H.

Dan H.

MZF34X16DW01 MAYTAG FREEZER Customer complaint that unit is not cooling, confirmed, evaporator fan is running, compressor is running, no frost pattern on evaporator, tapped system, found in a 20” vacuum, added half charge, frost pattern did not improve, system has a restriction, unit needs new filter drier, recovered refrigerant, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking freezer; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd

Near Plainfield Ave, Brooklyn, OH 44144
Tim G.

Tim G.

MVWC415EW2 MAYTAG WASHER Complaint of abnormal sound when washing. Checked unit and found a stored F7E7 motor unable to reach target rpm. Checked and found the pulley rubbing on the guard. Found a lot of play in the pulley shaft. Unit needs gearcase.; ordrng 1 W11035747 (GEARCASE) and 1 WPW10550173 (shield), schdld next appmnt for 2/5 MON

Near Hampton Cir, Aurora, OH 44202
Chad  P.

Chad P.

KUIX305EWH0 kitchenaid ice maker Unit was extremely difficult to remove. Took tech over an hour to pull unit. Office closes at 5. Tech does not have enough remaining time to service unit. Tech removed water supply, shims and power supply so that unit can easily be removed on return. Tech did not reschedule today and he would like office to see if we can get back sooner then later. Please note unit still will need about three hours of work as several trips through mall are needed to carry gear. 3 job count. Cfc tech only.

Near Chagrin Blvd, Woodmere, OH 44122
Chad  P.

Chad P.

KBFO42FTX03 whirlpool refrigerator Found updated gasket for air diffuser. To much cold air is being let in. Needs gasket replaced. A.m. request for install appt please. ; ordrng 1 W11116065 (GASKET)

Near Rivercrest Dr, Brecksville, OH 44141
Chad  P.

Chad P.

GB2FHDXWS06 whirlpool refrigerator , Found duck bill failed. Installed drain tube kit. Cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock,

Near Quail Ridge Dr, North Royalton, OH 44133
Tim G.

Tim G.

JFC2290VTB5 JENN-AIR REFRIGEARTOR Installed new door switch, op test good. Tech also tightened eight door handle and liberated the hinge side of the door gaskets. ; Job Cmpltd,

Near Frances Dr, Kent, OH 44240
Macaulay G.

Macaulay G.

WHIRLPOOL WASHER GHW9400PW0 Washer not draining. Found that I could not completely duplicate issue. Found obstruction in drain line before drain pump. Removed blockage. Tested ok. Charged additional labor for drain blockage removal. ; job compltd

Near Ridgeline Ct, Strongsville, OH 44136
Robert A.

Robert A.

MAYTAG WASHER MVWB855DC2 Installed valve, op test okOfr 1606002379; Job Cmpltd,

Near OH-303, Streetsboro, OH 44241
Robert A.

Robert A.

MAYTAG DRYER MEDX655DW1 Ran unit, found. Timer not moving, xt open, needs timer; ordrng 1 WPW10642928 (TIMER), schdld next appmnt for 2/6 TUE !,

Near Pumpkin Run, Rootstown, OH 44272
Robert A.

Robert A.

FRIGIDAIRE RANGE FFGF3047LSJ Cc when oven is in use, if top burners are lite, oven goes offCode f10 run away temp, f31 probe shorted or out of range, replaced sensor, set bake, turned on all burners, all stayed on, op test ok; Job Cmpltd,

Near Bank St, Atwater, OH 44201
Robert A.

Robert A.

AMANA REFRIGERATOR MBF1958XES1 Found evap drain frozen/clogged, replaced, cleared ice, op test okPart code. S38253; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,

Near River Edge Dr, Kent, OH 44240
Tim G.

Tim G.

WRV986FDEM00 KITCHENAID REFRIGERATOR Complaint that the unit will not make ice. Checked and found the ice maker cycling but not filling. Checked and found the fill tube frozen causing the issue. Unit needs valve and heater.; ordrng 1 W10760808 (heater) and 1 WPW10341329 (valve), schdld next appmnt for 2/6 TUE

Near Westminster Dr, Solon, OH 44139
Tim G.

Tim G.

MVWC565FW1 MAYTAG WASHER Complaint that the clothing was still soaking wet after the cycle (customer was washing bedding). Tested the unit and checked errors and found a F0E5 off balance load detected. Ran unit through a auto test cycle and found good op. Instructed customer on loading and detergent usage. Advised the customer that the unit gets the best performance when washing like fabrics. Unit working by design. ; Job Cmpltd,

Near Basswood Dr, Bedford Heights, OH 44146
Dan H.

Dan H.

WRS571CIDM02 WHIRLPOOL REFRIGERATOR Customer complaint of loud noise, confirmed, noise is coming from air damper, unit needs new air damper; ordrng 1 W11164593 (DAMPER), schdld next appmnt for 2/6 TUE

Near Lake Ave, Lakewood, OH 44107
Corina B.

Corina B.

WMH31017FS0 WHIRLPOOL MICROWAVE Replaced the fuse. Optest ok. ; Job Cmpltd

Near Ohio St, Mentor, OH 44060
Robert A.

Robert A.

WHIRLPOOL OTR MICROWAVE WMH32519FS0 Installed control. Op test ok; Job Cmpltd,

Near Circlewood Dr, Aurora, OH 44202
Robert A.

Robert A.

MAYTAG RANGE MER6755AAW Checked sensors and elements, good, ran diagnostics 1d22 runaway temp, 1c6c, epromt error, needs control and sensors; ordrng 1 12001656 (SENSOR BOTTOM) and 1 W10769079 (CONTROL) and 1 WP74009993 (OVERLAY) and 1 WP7430P044-60 (SENSOR, UP), schdld next appmnt for 2/5 MON ! [**], saved tckt [SdLink

Near Ridgecrest Dr, Kent, OH 44240
Robert A.

Robert A.

MAYTAG DISHWASHER MDB5000AWW Cleared sump, ran unit, bearings making noise, needs sump asm; ordrng 1 99001934 (SUMP ASM), schdld next appmnt for 2/7 WED ! [**],

Near Penniman Dr, Chardon, OH 44024
Corina B.

Corina B.

KRFC604FSS00 KITCHENAID REFRIGERATOR CC that there is a rattle when the unit is running. Ran diag check the fans. Found the ice maker fan is rattling. Will need a new fan motor. ordrng 1 W10865318 (fan) and 1 W11177683 (EVAP COVER), schdld next appmnt for 2/6 TUE

Near Courtland Rd, Beachwood, OH 44122
Tim G.

Tim G.

WTW4816FW1 WHIRLPOOL WASHER Installed new control and ran a recal cycle, op test good. ; Job Cmpltd

Near Erwin St, Maple Heights, OH 44137
Corina B.

Corina B.

KDPE234GPS0 KITCHENAID DISHWASHER CC. That the door will not close. Found damage to the right side of the unit. Will need a new tub. ordrng 1 WPW10681506 (tub-dishwr), schdld next appmnt for 2/5 MON

Near Miles Rd, Bedford Heights, OH 44146
Corina B.

Corina B.

MVWC565FW1 MAYTAG WASHER Replaced the suspension rods. Optest ok. ; Job Cmpltd

Near Miles Rd, Bedford Heights, OH 44146
Corina B.

Corina B.

KDTE334GPS0 KITCHENAID DISHWASHER CC that the drain pump is in 2 pieces. The clip on the drain pump is broken. Will need a new drain pump. ordrng 1 WPW10531320 (pump-drain)

Near Miles Rd, Bedford Heights, OH 44146
Dan H.

Dan H.

MVWC415EW1 MAYTAG WASHER Customer complaint that unit is not working, ran diagnostics no error codes found, ran manual test cycle, all components working, started normal wash cycle, unit filled and advanced to wash cycle, ran drain and spin cycle, lid locks unit spins, unit is operating as designed advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent,also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

Near Union Ave, Cleveland, OH 44120
Tim G.

Tim G.

KRFF302ESS01 KITCHENAID REFRIGERATOR Installed damper control, op test good unit now quiet. ; Job Cmpltd

Near Scarborough Rd, Cleveland Heights, OH 44118
Chad  P.

Chad P.

JJW9630AAB whirlpool wall oven Found door will not close enough to plunge door hinge. Also, gasket has hardened in lower areas. Found kit for hinges that comes with receptacles. Needs hinge kit and gasket replaced. ; ordrng 1 12002111 (hnge-door, KIT) and 1 WP71001841 (GASKET)

Near Hawthorne Trail, Broadview Heights, OH 44147
Chad  P.

Chad P.

JJW9630AAB whirlpool wall oven Found door will not close enough to plunge door hinge. Also, gasket has hardened in lower areas. Found kit for hinges that comes with receptacles. Needs hinge kit and gasket replaced. ; ordrng 1 12002111 (hnge-door, KIT) and 1 WP71001841 (GASKET),

Near Hawthorne Trail, Broadview Heights, OH 44147
Corina B.

Corina B.

MVWX655DW1 MAYTAG WASHER CC that the unit is dead again. Checked the power to control 120 volts. Checked the wall outlet, correct. Called tl Mark file #7721169617. Checked the drain pump 19 ohms. Checked between the basket clear. Unplugged each connection to the control, control would still not respond. Will need a main control. ordrng 1 W11116592 (CONTROL), schdld next appmnt for 2/5 MON

Near W Willard Rd, Novelty, OH 44072
Corina B.

Corina B.

RS696PXGB7 WHIRLPOOL RANGE CC that the unit would not work after the self clean. Pulled unit out checked the thermal fuse, open will need a new fuse. Replaced the fuse from t/s. Optest ok. ; used 1 WP9759242 (THERMST-FIX) Job Cmpltd

Near Country River Ln, Newbury Township, OH 44065
Dan H.

Dan H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Left side door received handle mounts are in wrong position (see pics), need to order new left side fresh food section door, installed right side and freezer section doors per customers request; ordrng 1 13107881SQ (dor-fip ss)

Near Corydon Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

WDF520PADM7 WHIRLPOOL DISHWASHER Installed new front panel, op test good ; Job Cmpltd

Near Corydon Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is freezing food in fresh food section section and doors not closing, fresh food section temperature at 40 degrees, found a shelf on top of fridge blocking doors from closing properly, moved shelf, doors close, damper is operating, raised front to help doors fall closed, unit is operating as designed ; Job Cmpltd

Near Belvoir Blvd, South Euclid, OH 44121
Tim G.

Tim G.

WRF954CIHM00 WHIRLPOOL REFRIGERATOR Wrong door again

Near Wintergreen Dr, Solon, OH 44139
Tim G.

Tim G.

MVWB955FW1 MAYTAG WASHER Complaint that the lid broke. Checked and found the glass to have shattered and unit needing new lid. Spoke to ls unit being used in a horse stable locker room. Lid on order and call needs to be rushed. Need to expart lid. Place on cancellation list. Spoke to the customer spoke to the customer customer about the shutoffs and advised that they should be replaced. ; ordrng 1 W10885622 (lid), schdld next appmnt for 2/5 MON

Near E Washington St, Chagrin Falls, OH 44023
Tim G.

Tim G.

FPBS2777RF6 FRIGIDAIRE REFRIGERATOR Installed new ice maker and cycled, op test good. Advised the customer to give the unit 12-24hrs for ice production. ; Job Cmpltd

Near Magnolia Ln, Chagrin Falls, OH 44023
Paul H.

Paul H.

MVWC565FW1 maytag washer Ran diagnostics, f7e6 motor fault, f0e2 oversudsing, cleared and tested, no errors post test, son explained what happened, believe load got off balance due to settings, discussed detergent use, op test ok.; Job Cmpltd,

Near Center Rd, Avon, OH 44011
Paul H.

Paul H.

RED4516FW0 roper dryer Terminal screws stripped, replaced from t/s, hi-limit open, causing no heat, not t/s, ordering, also terminal cover damaged, ordering; ordrng 1 W10900067 (THERMAL CUT OUT) and 1 WP693995 (screw) and 1 WPW10571619 (cover), used 1 279320 (BLOCK-TERM) from stock

Near Crab Apple Ln, Avon, OH 44011
Paul H.

Paul H.

WRX735SDBM00 whirlpool refrigerator Already diagnosed and listed what parts I needed, customer got authorization, called customer to schedule for installation, ordering parts; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (drier-uv)

Near Wolf Rd, Bay Village, OH 44140
Jeff M.

Jeff M.

WRF989SDAM00 whirlpool refrigerator The unit is not producing ice I tested the temperature sensors I tested the optics sensors tested the water valve. And the ICEMAKER will run in a manual test cycle but will not run automatically. Needs a ice maker ; ordrng 1 WPW10764668 (ICEMAKER ),

Near E Underridge Rd, Conneaut, OH 44030
Jeff M.

Jeff M.

MEDC215EW0 maytag dryer The thermal was open. Installed new part unit op tested good. Told the maintenance guy make sure he cleans the dryer vents. overheating can cause the fuse to blow; used 1 WP3392519 (THERMAL FUSE)

Near Parrish Rd, Conneaut, OH 44030
Chad  P.

Chad P.

WTW5000DW1 whirlpool washer Cc that unit not installed correctly and not spinning out. Also leaking. Leveled out unit. Ran service test mode and drain spin 2x on both. No leaking observed. All hoses and connections check good. Op test ok. ; Job Cmpltd

Near Nelson Ave, Cleveland, OH 44105
Corina B.

Corina B.

MHWE500VP00 MAYTAG WASHER CC that f35 comes up and the unit moves when it spins? F35 ANALOG PRESSURE SENSOR FAILURE. Checked the pressure hose and the drain pump. Drain pump had debris in it cleared the debris. Ran a normal cycle error code came F35 and ran a rinse and spin suds error code came up. Will need the main control and the pressure switch. The main control is no longer available. Job Cmpltd

Near Ford Rd, Madison, OH 44057
Robert A.

Robert A.

MAYTAG REFRIGERATOR MRT118FFFH00 Ff 35, frz 22, checked evap no frost, comp pulling 1.3 amps, extreemly hot, tapped lowside, 30psi, needs comp and drier, ran diognastics, unable to get into diognastics, needs control; ordrng 1 MRT118FFFH00 (COMP KIT) and 1 W10912400 (CONTROL), schdld next appmnt for 2/7 WED ! [***],

Near Plank Rd, Montville, OH 44064
Macaulay G.

Macaulay G.

MAYTAG WASHER MVWC565FW0 Shifter actuator is not changing to agitation cycle. Customer does not want to repair.; Cllctd $97.15 cash, Job Cmpltd,

Near Oakwood Dr, Olmsted Falls, OH 44138
Macaulay G.

Macaulay G.

WHIRLPOOL MICRO OVEN WMH31017AS5 , Replaced bulb and bulb housing. Tested ok.; Job Cmpltd,

Near Grand Oak Tr, Olmsted Township, OH 44138
Macaulay G.

Macaulay G.

MAYTAG REFRIGERATOR MFI2570FEZ00 Replaced water inlet valve. Purged water through lines to test for leaks. All functions normal.; Job Cmpltd,

Near Ivy Ln, Cleveland, OH 44130
Macaulay G.

Macaulay G.

WHIRLPOOL OTR MICROWAVE WMH53520CS6 Karen from tech line instructed that cavity frame may have too much tension from over tightening during installation. Loosened install screws to help with door switch issue. Also replaced harness with door switches from truck stock. Tech line instructed to order bulb, lamp holder, and harness. Office to order these parts.; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W10907910 (harns-wire), used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, schdld next appmnt for 2/5 MOn

Near Parma Park Blvd, Parma, OH 44130
Macaulay G.

Macaulay G.

WHIRLPOOL WASHER WTW4816FW1 Water not filling completely. Found cold water valve was off. Turned valve on. Fills ok now. Found lid lock error. Lid not locking when advancing through cycle. Replaced lid lock. Tested ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd,

Near Shady Ln, Brooklyn, OH 44144
Macaulay G.

Macaulay G.

KITCHENAID RANGE KFGG500EWH2 Replaced inner door glass. ; Job Cmpltd,

Near Lucy Dr, Parma Heights, OH 44130
Macaulay G.

Macaulay G.

ROPER DRYER RED4516FW0 Dryer is functioning properly. Found that venting is running through ceiling and is too long of a run. Advised to replace the foil vent with rigid or semi rigid venting. Once dryer vent is shortened, dryer will dry clothes properly.; Job Cmpltd

Near Claudia Dr, Brook Park, OH 44142
Gail V.

Gail V.

MAYTAG DRYER MEDC215EW1 Checked all components of dryer. All checked out ok. Rotated drum and heard noise of seem of drum rolling across rollers. All functions are normal.; Job Cmpltd,

Near Pearl Rd, Strongsville, OH 44136
Macaulay G.

Macaulay G.

WHIRLPOOL REFRIGERATOR WRT311FZDM00 Order grill for bottom of refrigerator and bottom shelf for fresh food door. Customer can install themselves. Office to order grille and fresh food door trim pieces.; ordrng 1 W10859818 (trim-door) and 1 W10860791 (grille) and 2 WP2195916K (endcap)s,

Near Pearl Rd, Strongsville, OH 44136
Brian B.

Brian B.

MAYTAG WASHER MHW3505FW1 Cc complaint of machine not running , ran Diagnostics found error F09 E01 Long pump, took drain pump apart and found buildup on pump screen. Advised customer on how to make sure it does not happen again, ; Job Cmpltd,

Near Cotswold Ln, Moreland Hills, OH 44022
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR WRX735SDBM Leveled machine, placed easy gliders under each wheel that customer already had OP TEST Ok ; Job Cmpltd,

Near Drenik Dr, Wickliffe, OH 44092
Brian B.

Brian B.

WHIRLPOOL RANGE WGE745C0FE00 Replaced electric control op test ok ; Job Cmpltd,

Near Fulton Rd, Cleveland, OH 44144
Brian B.

Brian B.

MAYTAG DRYER MEDC215EW1 Cc heater not heating up. Checked line voltage , found the 2 outside legs did not have 240v, checked fuse panel and receptacle found receptacle not making good contact with dryer plug. Explained to customer that he will need an electrician to replace receptacle. ; Job Cmpltd,

Near W 132nd St, Cleveland, OH 44111
Brian B.

Brian B.

JENN-AIR RANGE JDS9865BDP Cc convection not working. Found convection motor not running and frozen in place, Convection motor will need replaced.. office to order parts customer paid Deposit ; ordrng 1 WP7427P129-60 (CONVECT MOTOR 20694), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 2/5 MON !,

Near Reeds Court Trail, Westlake, OH 44145
Brian B.

Brian B.

KITCHENAID REFRIGERATOR KRFF305EWH00 /m not working. Checked temps, 2 frz, 36 ff, correct. Checked voltage at front of ice maker, had 120v with switch closed. Found unit stopped half way through ice making cycle . Needs ice maker assembly replaced.. Replaced with T/S , OP Test Ok .; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,

Near Lake Ave, Lakewood, OH 44107
Brian B.

Brian B.

MAYTAG DISHWASHER MDB4949SDH3 Cc of water spraying out from underneath dishwasher, found water valve broken, replaced valve with T/S. Ran test cycle OPTest Ok ; used 1 W10872255 (WATER VALVE) from stock, Job Cmpltd,

Near Wyandotte Ave, Lakewood, OH 44107
Brian B.

Brian B.

KITCHENAID DISHWASHER KDTE104ESS1 KDTE104ESS1Cc of smell coming from dishwasher, Ran Diagnostics no codes, found Drain hose not elevated properly, explained to customer the use of dishwasher cleaner. OP TEST OK ; Cllctd $97.15 CC Ref # 975163326, Job Cmpltd,

Near W 18th St, Cleveland, OH 44113
Brian B.

Brian B.

MAYTAG WASHER MEDB835DC3 Machine is a dryer, not a washer. Model # listed is for a washer. Corrected numbers. Found a sock on vent and also, machine was pushed up against wall. Ran diag, f4e3, restricted airflow. Cleared code. Removed sock and pulled machine away from wall. Ran test cycle. Op test ok.; Job Cmpltd,

Near E 75th St, Cleveland, OH 44104
Robert A.

Robert A.

WHIRLPOOL RANGE WEG745H0FS0 , Cc temp off by 30 deg, tested probe, good, ran diognastics, good, ran auto test, shorted key pad, needs mrc and ui; ordrng 1 W10728529 (UI) and 1 W10885069 (MRC) and 1 WPW10603098 (CONTROL), schdld next appmnt for 2/5 MON !

Near Cascade Rd, Painesville, OH 44077
Robert A.

Robert A.

WHIRLPOOL OTR MICROWAVE WMH31017FS0 Found door switches warn, replaced, op test ok; Job Cmpltd,

Near Wellesley Blvd, Painesville, OH 44077
Robert A.

Robert A.

JENN-AIR RANGE ELE JEC056ADB , Installed control bd, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,

Near Fairmount Blvd, Pepper Pike, OH 44124
Robert A.

Robert A.

WHIRLPOOL WASHER GHW9150PW1 Installed valve, op test ok; Job Cmpltd,

Near Taylor May Rd, Chagrin Falls, OH 44023
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF560SEYM00 Cleared evap drain, reset fill tube, was missing i/m, op test ok; Job Cmpltd

Near Frost Rd, Mantua, OH 44255
Tim G.

Tim G.

KDTE334DSS0 KITCHENAID DISHWASHER Complaint that the upper rack is not drying and that the unit is louder than normal when washing. Checked unit and found several errors 8-1 slow drain 3-1 open OWI sensor thermistor 6-6 cold water into unit. Found the rinse aid empty and instructed the customer on usage Let unit complete the service cycle and checked the hardness of the water and found it to be 120ppm. After the service test cycle found the drain pump abnormally loud and the 3-1 open OWI thermistor. Unit will need both. ; ordrng 1 WPW10531320 (pump-drain.) and 1 WPW10705575 (sensor.), schdld next appmnt for 2/12 MON

Near Green Rd, Beachwood, OH 44122
Paul H.

Paul H.

MFI2570FEZ01 MAYTAG REFRIGERATOR Door has indentation, causing door switch to not be defeated, installed shim from t/s, dispensing ice now, op test ok.; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd

Near Pyrite Ct, Berea, OH 44017
Tim G.

Tim G.

KEBS207SSS04 KITCHENAID WALL OVEN Customers complaint is that the unit seems to be giving off some kind of residue that is causing their high gloss painted cabinets to be covered in something like dust. Called and spoke to Andy at techline sr# 7721164569 who stated that the ovens vents are the to help move air flow and that anything with a high moisture or grease content is what’s causing the issue. Andy stated that all the items with the above content should be covered and there is no fix for the unit. Tech suggested replacing the grease and dust covered blowers but stated that it may not correct the issue. Per tech line this is a environmental issue. Provided the customer with the consumer line number and file number. ; Job Cmpltd,

Near Claver Rd, University Heights, OH 44118
Dan H.

Dan H.

WRX735SDBM00 WHIRLPOOL REFRIGERATOR Installed evaporator fan motor, op test good ; Job Cmpltd,

Near S Ridge Rd, Perry, OH 44081
Paul H.

Paul H.

KDPE234GPS0 KITCHENAID DISHWASHER Ran diagnostics, 4-3 washer not running, tested, not running wash motor, is supplying power, needs motor and sump assembly ; ordrng 1 W11085683 (SUP AND MOTOR),

Near Tuscany Cir, Avon, OH 44011
Jeff M.

Jeff M.

JDS9865BDP23 JENNAIRE RANGE The hinges on the door are getting weak needs replaced; ordrng 2 74011475 (hinge- doo)s,

Near South St, Chardon, OH 44024
Corina B.

Corina B.

WRT138FZDM00 WHIRLPOOL REFRIGERATOR CC that the unit is not cooling. Ff and fz 68. The control will not turn on. Will need a new control. Called SM to order part. ; ordrng 1 W11085365 (CONTROL), schdld next appmnt for 2/5 MON

Near Farmingdale Ln, Mentor, OH 44060
Corina B.

Corina B.

KDTE254ESS2 KITCHENAID DISHWASHER Found that the drain pump want not attached the the pump and motor. Reattached the drain pump will not latch. Will need a new drain pump. Will replace the side rails when Returning. ; ordrng 1 WPW10531320 (pump-drain), schdld next appmnt for 2/5 MON

Near Rivers Edge, Willoughby Hills, OH 44094
Corina B.

Corina B.

NTW4516FW1 AMANA WASHER Replaced the control. Brought core back for return. Optest ok. ; Job Cmpltd

Near E Berwald Rd, South Euclid, OH 44121
Dan H.

Dan H.

WED4815EW1 WHIRLPOOL DRYER Customer complaint that unit is not heating, found thermal fuse open, installed new thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd

Near Mayfield Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

WFG505M0BB0 WHIRLPOOL RANGE Installed new control and oven temperature sensor, op test good ; Job Cmpltd

Near Bridge Ave, Cleveland, OH 44102
Tim G.

Tim G.

WFG505M0BS3 WHIRLPOOL RANGE Installed seal, op test good. ; Job Cmpltd,

Near Livingston Rd, Cleveland, OH 44120
Tim G.

Tim G.

WMH31017FS0 WHIRLPOOL MICRO OVEN Installed new upper and lower interlock switches due to the open close door error. Tested unit, op test good. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Near Shady Ln, Seven Hills, OH 44131
Paul H.

Paul H.

MVWB765FW0 MAYTAG WASHER Squeaking noise in spin, needs slider assembly, ordering ; ordrng 1 W10734521 (slider)

Near Granite Ln, North Ridgeville, OH 44039
Paul H.

Paul H.

MGDB765FW0 MAYTAG DRYER Replaced the harness,the electrode ,opt test good ,diagnostics test good ; Job Cmpltd

Near Granite Ln, North Ridgeville, OH 44039
Paul H.

Paul H.

WDF310PAAW3 WHIRLPOOL DISHWASHER Tested unit, is functioning fine, customer said panel should have been shipped to us, wants panel changed, ordering ; ordrng 1 W10804120 (cntrl-elec),

Near Haydens Arbor, Elyria, OH 44035
Paul H.

Paul H.

WDF520PADM7 WHIRLPOOL DISHWASHER Check gasket, good, checked dispenser seal, good, checked valve, good, no apparent damage to units fill or drain hose, everything checks fine, issue was probably installation related.; Job Cmpltd

Near Center Rd, Avon, OH 44011
Paul H.

Paul H.

WRF555SDHV01 WHIRLPOOL REFRIGERATOR CC of high pitch noise at all times, not hearing it at present, put ear in various locations, unable to find issue, running correctly, no unusual sounds present, asked customer to recorded if persists ; Job Cmpltd,

Near Charleston Ave, Avon Lake, OH 44012
Paul H.

Paul H.

KRFC704FBS00 WHIRLPOOL REFRIGERATOR When we arrived RC fan and water valves not working, just replaced cover, fan, and harness, checked all connections, all look good, reseated any way, power cycled, ran RC fan test, still not blowing, checked main board connections, one loose, corrected, op test ok.; Job Cmpltd

Near Marion St, Sheffield Lake, OH 44054
Chad  P.

Chad P.

WTW8240YW0 WHIRLPOOL WASHER Found tub assy did not come with pump inlet cover. Cannot access as basket cannot be removed. Need to order. Unit is still working. Cust is very understanding. ; ordrng 2 WP8533928 (SCREW)s and 1 WPW10222008 (COVER, PUMP INLET)

Near Lindberg Dr, North Royalton, OH 44133
Jeff M.

Jeff M.

GDWT368V55SS GE DISHWASHER The unit it’s not filling up with water the water valve is receiving power but it is not opening needs water valve; ordrng 1 WD15X10014 (water valve

Near Ravenna Rd, Painesville, OH 44077
Jeff M.

Jeff M.

110.680022010 kenmore dryer Idler pulley was bad installed truck stock police unit tested good; used 1 279640 (PULLEY-IDLER) from stock

Near E Hemlock Rd, Perry, OH 44081
Corina B.

Corina B.

WDT790SAYB0 WHIRLPOOL DISHWASHER CC that the unit does not wash and the wheels on the bottom rack keep falling off. Removed the front panel ohmed out the motor 0 ohms. Checked the voltage to the motor on control 120 volts. Will need a new pump and motor and lower rack wheels. Called SM to order the parts. ; ordrng 4 W10195416V (wheel)s and 1 WPW10482502 (pump&motor), schdld next appmnt for 2/5 MON

Near Caronia Dr, Lyndhurst, OH 44124
Corina B.

Corina B.

WFG505M0BS3 WHIRLPOOL RANGE Replaced the parts listed. The top of the unit is and the the left side corner is scratched. The cover the the control has a sharp point where a cust can cut their fingers. ordrng 1 W10588614 (cover-rear) and 1 W10873109 (END CAP) and 1 WPW10527866 (cooktop), schdld next appmnt for 2/5 MON

Near Trailard Dr, Willoughby Hills, OH 44094
Dan H.

Dan H.

KSSS36QDW04 KITCHENAID REFRIGERATOR installed heat exchanger and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with oz of r134a, good frost pattern, 7op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) Job Cmpltd,

Near Hartshire Dr, Willoughby, OH 44094
Tim G.

Tim G.

NTW4516FW2 WHIRLPOOL WASHER Complaint that the unit is not cycling properly. Checked and found the drain hose going into a bucket on the floor. Advised the customer that they will need to contact a licensed plumber to install and standpipe. Checked unit errors and found a stored F8E1 long or no fill. Checked the inlet valves and found good (problem is most likely the drain hose). Tested the unit is a bulky deep water wash cycle and found unit to fill and drain at the same time causing the error and causing the trouble the customer is having. ; Job Cmpltd

Near McCracken Rd, Garfield Heights, OH 44125
Jeff M.

Jeff M.

FRSH6KR5JB frigidaire refrigerator Water valve was leaking water I shut the valve off it needs replaced est only; ordrng 1 242252702 (valve),

Near Erieview Dr, Madison, OH 44057
Corina B.

Corina B.

WRX986SIHZ00 WHIRLPOOL REFRIGERATOR CC that the lights will work, then go out for a couple of days. Plugged unit in. Lights turned on, unit is at lowes. Will need a new led power supply. Called SM to order part. ; ordrng 1 W10830288 (cntrl-elec), schdld next appmnt for 2/5 MON

Near Mentor Ave, Mentor, OH 44060
Tim G.

Tim G.

WDF310PAAW3 WHIRLPOOL DISHWASHER Complaint that the unit is making abnormal sound and not filling. Checked the float switch and found the stem stuck causing the valve not not get power. Corrected float and found unit still not filling. Checked power at valve and found 120vac present but the valve open. Replaced valve with a surplus W10872255 water valve from truck, op test good. ; Job Cmpltd

Near Ridge Rd, Parma, OH 44129
Tim G.

Tim G.

JFC2290VEM7 JENN-AIR REFRIGERATOR Complaint that the door seals are ripping. Checked and found the seals torn and needing replaced for the ff. Quoted the customer

Near Countryview Dr, Broadview Heights, OH 44147
Tim G.

Tim G.

JDB8200AWS0 JENN-AIR DISHWASHER Checked unit and found leaking from the valve. Tightened connection, op test good. Tech placed water migration mat down and advised the customer to watch. Job Cmpltd

Near Countryview Dr, Broadview Heights, OH 44147
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW1 Found 120vac at c/b, unable to get into diagnostics, unit will not turn on, needs c/b; ordrng 1 W11116592 (CONTROL), schdld next appmnt for 2/2 FRI

Near Waterloo Rd, Atwater, OH 44201
Robert A.

Robert A.

FRIGIDAIRE RANGE FEFLM605DCD Cc temp off by 100 deg, checked sensor, good, set bake, let unit preheat, temp within 5 of setting, op test ok; , Job Cmpltd,

Near Hanna Rd, Ravenna, OH 44266
Robert A.

Robert A.

KITCHENAID DISHWASHER KUDC10FXSS2 Found door gsaket torn, needs gasket; ordrng 1 W10300924V (DOOR GASKET) and 1 WPW10503548 (CLIP), schdld next appmnt for 2/2 FRI !,

Near Lancaster Dr, Chagrin Falls, OH 44023
Chad  P.

Chad P.

WED85HEFC0 whirlpool dryer Installed control. Ran timed dry. Op test okay. ; Job Cmpltd

Near Bentley Dr, North Royalton, OH 44133
Chad  P.

Chad P.

VAW3584GW0 crosley washer Found hot water turned off and unit set to hot water. Turned hot water on and ran normal wash. Op test ok. Advised faucet was leaking when hot water was turned on and to have a plumber correct that issue. ; Job Cmpltd

Near Broadview Rd, Cleveland, OH 44109
Chad  P.

Chad P.

MDB4409PAS0 whirlpool dishwasher Found fill valve cracked again. Needs replaced. ; ordrng 1 W10872255 (FILL VALVE),

Near S Rocky River Dr, Berea, OH 44017
Paul H.

Paul H.

AGR6303MFS0 amana range Nobs were melted, called Techline, spoke with Tebor, issue appears to be from broiling with door open or bad knobs, checked items on Techline side, had me verify gasket, no gaps on inner glass, all checks fine, per Techline all good, ordering knobs as courtesy, no return visit necessary.; ordrng 4 W11117407 (KNOB)s,

Near W 37th St, Lorain, OH 44053
Paul H.

Paul H.

WZF79R20DW00 whirlpool freezer Beeps repeatedly as if door is open, appears door liner sits too low, not defeating switch properly, ordering door; ordrng 1 W10747004 (dor-fmd)

Near W Skyline Dr, Lorain, OH 44053
Corina B.

Corina B.

WRV986FDEM01 KITCHENAID REFRIGERATOR Recovered refrigerant, replaced compressor and drier, pulled 28"vac w/ pump, watched, good, charged 6oz. r134a, unit cooling, pressures good, op test ok; Job Cmpltd

Near Mentor Ave, Mentor, OH 44060
Tim G.

Tim G.

WRS325SDHW0 WHIRLPOOL REFRIGERATOR Complaint that when the icemaker calls for water the ice maker doesn’t fill and the water leaks all over the fz section. Checked and found the fill tub not in place (see pic). Corrected (see pic) and cycle the ice maker, op test good. Customer also stated they could not remove the top fz shelf. Checked and found the glass was not aligned. Corrected glass, op test good. ; Job Cmpltd

Near Oakes Rd, Brecksville, OH 44141
Tim G.

Tim G.

WTW5000DW1 WHIRLPOOL WASHER Customers complaint is that the unit is not operating correctly (the water levels are not reaching the correct levels) customer states she has to add buckets of water to fulfill the water level. Customer called a management whirlpool rep Named Michael Alfaro with the tech in the home. Tech spoke to rep and advised there was no diagnoses yet. Rep advised tech to call back when unit has been diagnosed. Checked the unit errors and found a F5E2 lid lock fault, F7E1 basket speed sensor fault, and F7E7 motor unable to reach target rpm. Tested the lid lock and found faulty tech also used step 9 in diagnostics and found no response from the tachometer. Unit will need a new lid lock and actuator. Tested unit in a bulky cycle and found to begin filling then stop and the sensing light flashed. Unit will also needs a main control. Spoke to Michael and advised all parts needed. Sr# 7720894116 per Michael the unit will be replaced. ; Job Cmpltd,

Near Shady Oak Blvd, Garfield Heights, OH 44125
Jeff M.

Jeff M.

NTW4600YQ1 amana washer The suspension is worn out needs a new suspension; ordrng 1 W10780048 (SUSPENSION

Near E 15th St, Ashtabula, OH 44004
Jeff M.

Jeff M.

WRS321SDHZ00 whirlpool refrigerator Installed new part unit op tested good ; Job Cmpltd,

Near Dillon Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

XXXXX frigidaire range I looked for the ms can’t find it. Cust refuse to pay;

Near Village Green Dr, Conneaut, OH 44030
Jeff M.

Jeff M.

WRS325FDAW whirlpool refrigerator Installed new part unit op tested good. The freezer led is not working also needs the led for that side ; ordrng 1 WPW10515057 (FREZOR LED)

Near E Main Rd, Conneaut, OH 44030
Corina B.

Corina B.

KEBS207SSS04 KITCHENAID RANGE Replaced the bake element. Heated oven to 350. Optest ok; Job Cmpltd

Near Brentwood Rd, Beachwood, OH 44122
Corina B.

Corina B.

WTW8040DW2 WHIRLPOOL WASHER Replaced the control. Ran a calibration. Checked drain pump, clear. 1-2 tablespoons of detergent and 6-8 bath towels equals 1 load. Ran a normal cycle and a drain and spin. Optest ok. ; Job Cmpltd

Near Barber Ave, Willoughby, OH 44094
Paul H.

Paul H.

WED90HEFW0 whirlpool dryer Rattle from blower housing, seal and panel not lining up right, ordering ; ordrng 1 W10211899 (seal) and 1 W10211901 (cover) and 1 WP697770 (seal),

Near St Joseph Way, Avon, OH 44011
Paul H.

Paul H.

KSRG22FKBT01 kitchenaid refrigerator Replace ice maker, cycled, op test ok.

Near Bertha Ave, Parma, OH 44129
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRX735SDBM03 Installed frz door, op test ok; Job Cmpltd,

Near Messenger Rd, Burton, OH 44021
Macaulay G.

Macaulay G.

WHIRLPOOL COOK TOP Attempted to replace burners that were order, but the screws are seized up inside two of them. Office to order orfice holders and screw. Tech that returns will need to drill out old screw heads to remove.; ordrng 4 WP400021 (SCREWS)s and 2 WP7527P003-60 (ORFICE HOLDER)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 2/23 FRI 8-11,

Near Springside Oval, Brecksville, OH 44141
Chad  P.

Chad P.

WRT311FZDT00 whirlpool refrigerator Found temps around 10-15 in freezer. Cust wants ice cream more solid. Adjusted temp settings. Advised to keep ice cream in the path of the air from the fan to keep it colder. All other operations check good. Op test ok. ; Job Cmpltd,

Near E 307th St, Willowick, OH 44095
Paul H.

Paul H.

MVWX655DW1 maytag washer Issue is control related, will run for 5-6 hours, ordering ; ordrng 1 W11116592 (CONTROL)

Near W 133rd St, Cleveland, OH 44111
Paul H.

Paul H.

AMV2307PFS0 amana microwave Replace door locks as fuse,open doors and close,heat up a boil of water,opt test good; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd,

Near Kenneth Ln, Lakewood, OH 44107
Paul H.

Paul H.

MVWX655DW1 maytag washer Tested unit in a manual spin, a bit of excess vibration, seems to have open space under floor, amount of vibration normal for unit and installation. Recommended anti-vibration pads; Job Cmpltd

Near Edgewood Rd, Bay Village, OH 44140
Corina B.

Corina B.

MDB8959SFZ4 WHIRLPOOL DISHWASHER Replaced the parts listed. Did not run unit, it is not installed. ; Job Cmpltd

Near Edgewood Rd, Beachwood, OH 44122
Chad  P.

Chad P.

KDFE204EBL0 kitchenaid dishwasher , Installed disp. Op test ok. ; Job Cmpltd,

Near Gardenside Dr, Waite Hill, OH 44094
Chad  P.

Chad P.

MVWC6ESWW1 maytag washer Found atc switch open. Replaced and ran normal wash and drain spin. Op test ok.

Near Maple Heights Blvd, Maple Heights, OH 44137
Jeff M.

Jeff M.

WFW75HEFW whirlpool washer Customers calling Home Depot he does not want it fixed he wants it replaced estimate only he will call us if he needs the parts ordered. When the machine was delivered and had ice in it the bottom half of the unit it was frozen. The unit needs a new pump lock pressure sensor; ordrng 1 WPW10443885 (LOCK) and 1 WPW10448876 (SENSOR) and 1 WPW10605427 (PUMP)

Near Larchview Dr, Painesville, OH 44077
Macaulay G.

Macaulay G.

WHIRLPOOL DISHWASHER WDT720PADM1 Replaced drain hose and sump assembly. Tested ok. Increased amount of pressure to spray arms and allowed change between spray arms. ; Job Cmpltd,

Near Harbour Light Dr, North Royalton, OH 44133
Macaulay G.

Macaulay G.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 David from whirlpool tech line instructed to replace ice maker water line. Office to order inlet line.; ordrng 1 67006317 (tube-water), schdld next appmnt for 2/2 FRI !,

Near Harbour Light Dr, North Royalton, OH 44133
Macaulay G.

Macaulay G.

MAYTAG DISHWASHER MDB8969SDE0 Bearing falling out of track rails. Wheels falling off of bottom rack. Office to order left and right tracks, and four rack wheels.; ordrng 4 W10195416V (dish rack wheel)s and 1 W11048934 (track) and 1 W11048936 (track), schdld next appmnt for 2/2 FRI 8-11,

Near Jamestown Dr, North Royalton, OH 44133
Macaulay G.

Macaulay G.

WHIRLPOOL REFRIGERATOR WRF540CWHW00 Ice maker not advancing to dispense ice or turn on heater to loosen ice. Office to order ice maker.; ordrng 1 W10884390 (icemaker), schdld next appmnt for 2/2 FRI 11-2,

Near Webster Rd, Middleburg Heights, OH 44130
Macaulay G.

Macaulay G.

WHIRLPOOL REFRIGERATOR WRX988SIBM01 Removed Freon, Replaced drier and ff evap, evacuated System to 30”. Held for 10 min. Recharge 5.5 oz Freon. Monitored, closed system. Pressure seemed high on freezer evap. If customer calls back, office to pre Id a three way valve..; Job Cmpltd,

Near Westbrook Dr, Brook Park, OH 44142
Brian B.

Brian B.

MAYTAG REFRIGERATOR MFI2569YEM0 Machine still not working. Display is flashing all 888 when any pad is pressed. Called whirl TL, Mark, 7721147774. He said to ohm out the j1 connector on UI back to main board to make sure yellow and black communication wires are intact. If those ohm out good , will have to replace main board. Wires Ohmed out good. Advised customer that we will order main board and he will be credited for other parts that are not needed. Office to order part. ....... BJ ONLY for return ......; ordrng 1 WPW10312695 (MAIN BOARD 10867), schdld next appmnt for 1/30 TUE !,

Near Westland Ave, Cleveland, OH 44111
Brian B.

Brian B.

MAYTAG WASHER MVWX655DW0 Replaced motor. Ran calibration and auto test and drain and spin. Op test ok.; Job Cmpltd,

Near Jennings Ridge Dr, Cleveland, OH 44109
Corina B.

Corina B.

KDPE234GPS0 KITCHENAID DISHWASHER CC that the dishes are still wet. Ran diag, no codes. Ran calibration. Advised cust to run the hot water in the sink before starting the dishwasher. Unit is not secured and leveled and advised them to level the unit and secure the dishwasher to the side cabinets. Raised the drain hose above the sink. Optest ok. ; Job Cmpltd,

Near Shadowbrook Cir, Aurora, OH 44202
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRX735SDBM03 nstalled frz door, op test ok; Job Cmpltd,

Near Messenger Rd, Burton, OH 44021
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRX988SIBM03 Installed left ff door, op test ok ; Job Cmpltd,

Near Hattrick Rd, Ravenna, OH 44266
Robert A.

Robert A.

WHIRLPOOL RANGE WFG540H0ES1 Cc knobs too easy to turn on, knob can be bumped and it turns on, all valves work the same, cust states that the whole manifold has ben changed, but valves work the same, unit working as designed, cust upset that valves are too easy to bunp and turn on, cust not comfortable with unit, op test ok; Job Cmpltd,

Near Trails End, Aurora, OH 44202
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW1 Installed suspension, op test ok Ofr1606002378; Job Cmpltd,

Near OH-303, Streetsboro, OH 44241
Robert A.

Robert A.

KITCHENAID DISHWASHER KDTE334GPS0 Replaced adjusters, op test okOfr 1606002377; Job Cmpltd,

Near OH-303, Streetsboro, OH 44241
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDT970SAHV0 Installed sump asm, op test okOfr1606002374; Job Cmpltd,

Near OH-303, Streetsboro, OH 44241
Dan H.

Dan H.

KDFE104DWH WHIRLPOOL DISHWASHER Customer complaint that unit is not starting, customer pressed start button once control panel woke up but customer never selected start again to start unit, started normal wash cycle, unit filled and began washing, unit is operating as designed ; Job Cmpltd

Near Tattersall Ln, Chesterland, OH 44026
Corina B.

Corina B.

SF368LEPQ2 WHIRLPOOL RANGE Replaced the parts listed. Optest ng. Checked the gas valve open. Will need a new gas valve. Advised cust once we remove the gas line we are not allowed to use the same gas line. That the gas line will need to be replaced. Called SM to order part. ; ordrng 1 WPW10293048 (valve-gas)

Near Parkview Dr, Aurora, OH 44202
Paul H.

Paul H.

WRX735SDBM00 whirlpool refrigerator Cooling was in off position, powered up, evaporator in the upper 60s when powered up, waited for ten minutes, took temp again, dropped ten degrees, but no real frost pattern developing, compressor is running and heating up, tapped system, 40psi, inefficient compressor

Near Wolf Rd, Bay Village, OH 44140
Jeff M.

Jeff M.

KDPE234GPS0 kitchenaid dishwasher Installed new part unit op tested good ; Job Cmpltd

Near Washington Ave, Mentor, OH 44060
Jeff M.

Jeff M.

WDT710PAHB0 whirlpool dishwasher The wrong part was ordered. I have the wheels. The stops are what should’ve been ordered. Cust can install ; ordrng 2 WP8565925 (STOPS)s

Near Lupine Dr, Mentor, OH 44060
Jeff M.

Jeff M.

MDB8959SFZ4 maytag dishwasher , Installed new part unit op tested good ; Job Cmpltd

Near Eastmoor Rd, Mentor, OH 44060
Eric M.

Eric M.

KBFS20EVMS1 KITCHENAID REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 42 degrees, evaporator fan is running, compressor and condenser fan are running, tapped the system, found at 35psi, compressor has seized, unit needs new compressor, ran entitlement compressor is covered under 10 year extended warranty; ordrng 1 W10160407 (compressor), schdld next appmnt for 2/1 THU

Near S Woodland Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

MDB7749AWW2 MAYTAG DISHWASHER Customer complaint that not all cycles are working, found several keys on user interface unresponsive, found silver migration in user interface ribbon cable, stuck key test shows control is good, unit needs new user interface ; ordrng 1 W10811149 (panel-cntl), schdld next appmnt for 2/1 THU

Near N Hilltop Rd, Chagrin Falls, OH 44022
Corina B.

Corina B.

KMHS120ESS5 WHIRLPOOL MICROWAVE CC the the UI says open/close door. Replaced the door cams from t/s. Optest ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Near Herrington Drive, Reminderville, OH 44202
Corina B.

Corina B.

WDT720PADM2 WHIRLPOOL DISHWASHER CC that the unit is not going there the cycles. Ran diag no codes. Started a cycle, filled then drained. Removed the front panel ohmed out the pump 0 ohms control has 120 volts going to the pump and motor. Will need a pump and motor. Cust does not want to repair

Near Annadale Dr, Solon, OH 44139
Chad  P.

Chad P.

WED4815EW whirlpool dryer urned on power and attached vent. Op test ok. ; Job Cmpltd,

Near W 20th St, Cleveland, OH 44109
Chad  P.

Chad P.

MVWC425BW0 maytag washer Arrived at house and called Anthony. He said unit was taken care of and service wasn’t needed at this time. He will call the office if we need to return.

Near E 71st St, Cleveland, OH 44104
Chad  P.

Chad P.

KUDS01FLSS6 kitchenaid dishwasher Installed parts listed. Op test no good. Door will not close. Reinstalled old gasket. Door now closing but old gasket had water leaking around it. Unable to locate different gasket. Spoke with Sm. He will email Marcone to see if they have a resolution.

Near Chatfield Dr, Cleveland Heights, OH 44106
Paul H.

Paul H.

KRFC704FBS00 whirlpool refrigerator Replaced Evap cover, cleared all frost, replaced control, followed instructions in pointer, should correct issue.; Job Cmpltd

Near Marion St, Sheffield Lake, OH 44054
Jeff M.

Jeff M.

WRF560SMYB05 whirlpool refrigerator Installed new part unit op tested good. I waited I could not hear any noise coming from the fridge; Job Cmpltd,

Near Edgehill Rd, Mentor, OH 44060
Chad  P.

Chad P.

FGHD2433KB1 frigidaire dishwasher Found both springs damaged and one link broken. Advised both links should be replaced at the same time.

Near Lakeshore Blvd, Euclid, OH 44119
Chad  P.

Chad P.

MDB4949SDM3 maytag dishwasher Found wiring harness very tight and backed connector out of fill valve. Corrected wiring and reset connection. Op test ok. ; Job Cmpltd,

Near Lynn Dr, Willoughby Hills, OH 44092
Paul H.

Paul H.

NTW4516FW1 amana washer Ran unit on rinse and spin with 6large towels, unable to produce noise, adjusted level, op test ok.; Job Cmpltd,

Near Harriet St, Lorain, OH 44055
Paul H.

Paul H.

WRS571CIDM01 whirlpool refrigerator Auger coupler has broken, has caused subsequent damage to chute and container, ordering all three; ordrng 1 W11109888 (ICE CONTAINER) and 1 WP2220458 (coupling) and 1 WPW10293211 (chute)

Near Rauscher Ct, Elyria, OH 44035
Jeff M.

Jeff M.

AER5630BAS0 amana range The control was damaged. Also the safety cover for the terminal block is missing; ordrng 1 WPW10326122 (COVER) and 1 WPW10626966 (CONTROL )

Near Silver Fox Ln, Austinburg, OH 44010
Jeff M.

Jeff M.

WFW8540FW1 whirlpool washer Installed new part unit op tested good ; Job Cmpltd,

Near Sara Lee Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WTW5840BC0 whirlpool washer Do unit will not drain pump froze installed new pump unit test good; used 1 WPW10276397 (PUMP ASM, DRAIN)

Near Homewood Ave, Ashtabula, OH 44004
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDF110PABB5 Found start light will just blink, reset door switch connections, unit working, ran diagnostics, 5-1 door switch, stuck or loose connection, watched cycle, good, op test okNote need to rn hot water in sink before starting unit; Job Cmpltd,

Near Normandy Rd, Shaker Heights, OH 44120
Robert A.

Robert A.

JENN-AIR REFRIGERATOR JFC2089HES Checked temps, good, ran diagnostics, showes good, checked door seals, good, reset defrost and temp settings, working correct at this time, op test ok; Job Cmpltd,

Near Bryden Rd, Beachwood, OH 44122
Robert A.

Robert A.

KITCHENAID WALL OVEN KODE500ESS02 , Installed ui, manager and power bd, op test ok; Job Cmpltd,

Near Stonehedge Dr, Novelty, OH 44072
Corina B.

Corina B.

WMH31017FS0 WHIRLPOOL MICROWAVE Replaced the door switches. Optest ok. ; Job Cmpltd

Near Bainbridge Rd, Solon, OH 44139
Corina B.

Corina B.

KSSS48QMX00 KITCHENAID REFRIGERATOR Replaced the parts listed. Optest ok. ; Job Cmpltd

Near Orange Tree Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

KDRP467KSS09 KITCHENAID RANGE Customer complaint that display went blank and now oven is not working, confirmed, found control panel thermal fuse open, jumped out, display lit, unit needs new thermal fuse; ordrng 1 WPW10017820 (thrmst-fix), schdld next appmnt for 2/2 FRI

Near Hunting Trail, Chagrin Falls, OH 44022
Dan H.

Dan H.

WDT920SADM3 WHIRLPOOL DISHWASHER Customer complaint that unit is not filling, started normal wash cycle, no water entered unit, fill valve is recieving 120vac, installed new valve, op test good ; Job Cmpltd

Near Riddle Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

WGG745S0FS02 WHIRLPOOL RANGE Customer complaint that ovens are not heating up, started bake for 350 degrees in upper and lower oven, neither oven lit, found switch on regulator in off position, turned on , both oven burners lit, op test good ; Job Cmpltd

Near Cedar Glen, Chardon, OH 44024
Chad  P.

Chad P.

DU1055XTPS4 whirlpool dishwasher Installed fill valve. Op test ok. ; Job Cmpltd,

Near Kings Orchard Trail, Chagrin Falls, OH 44023
Brian B.

Brian B.

WHIRLPOOL RANGE GAS WFG515S0ES0 , Intermittant spark ignition. Replaced spark board and spark harness that was pre id’d. Also, had to replace bake Ignitor as rod was bent and bracket warped. Tested oven at 350. Op test ok.; used 1 WP9758079 from stock, Job Cmpltd,

Near Erie Rd, Rocky River, OH 44116
Chad  P.

Chad P.

WMH53520CW5 whirlpool microwave , Installed bulb. Op test ok. ; Job Cmpltd,

Near Chesterton Ln, Aurora, OH 44202
Chad  P.

Chad P.

WED99HEDW0 whirlpool dryer , Cc that unit is intermittently drying completely and they are getting a high pitched noise. Ran timed dry. Unit is heating. Removed unit and checked cleaning. Unit is clean but tech went over it with a vac again. Tech did hear high pitches noise while working on unit but it was unplugged at this time. Increased dryness level setting. Advised to use as normal. Op test ok. ; Job Cmpltd,

Near Glen Valley Rd, Brecksville, OH 44141
Macaulay G.

Macaulay G.

AMANA DRYER NGD4655EW2 Tested dryer. Found that gas is not being released in order to ignite. Coils have already been replaced. Office to order gas valve assembly. ; ordrng 1 279923 (valve,gas), schdld next appmnt for 2/2 FRI 2-5

Near Ferndale Ave, Cleveland, OH 44111
Paul H.

Paul H.

MVWX655DW1 maytag washer Gear case and shifter,and cam,clicking when slowing down,after testing unable to determine if cam or shaft is stripped or shifter is sticking,ordering all three ; ordrng 1 W10721967 (cam) and 1 W10913953 (ACTUATOR ) and 1 W11035751 (GEARCASE )

Near Anglers Ln, LaGrange, OH 44050
Paul H.

Paul H.

GTS22WCMARBB ge refrigerator Replace thermostat,and the heater def asm was broken and we have to re order it ,pls schedule customer on a cancellation if possible I’m going to re order the heater def asm; ordrng 1 WR51X10038

Near Law Rd, Grafton, OH 44044
Jeff M.

Jeff M.

WFW9050XW00 whirlpool washer The unit lock is getting power but not working. Needs a new lock; ordrng 1 WPW10253483 (LOCK),

Near Suburban St, Ashtabula, OH 44004
Dan H.

Dan H.

NTW4516FW2 AMANA WASHER Customer complaint that unit gets stuck in sensing cycle, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, cancelled and repeated, same results, unit is operating as designed ; Job Cmpltd

Near E 305th St, Willowick, OH 44095
Dan H.

Dan H.

WDT720PADB3 WHIRLPOOL DISHWASHER Installed new upper rack wheels, op test good ; Job Cmpltd

Near Hobbie Dr, Eastlake, OH 44095
Dan H.

Dan H.

MDE6400AYW MAYTAG DRYER Installed new belt, op test good ; Job Cmpltd

Near Tarbell Ave, Madison, OH 44057
Corina B.

Corina B.

KEBS208SWH04 KITCHENAID RANGE Replaced the control and the UI. Heated ovens to 350*. Optest ng. Top oven will not heat. Checked the oven sensor, 1080 ohms, the bake element is good. Will need a new control. Called SM to order parts. ; ordrng 1 WP8303880 (panl-cntrl) and 1 WPW10119142 (cntrl-elec), schdld next appmnt for 1/31 WED

Near Blanche Ave, Cleveland, OH 44118
Corina B.

Corina B.

WDT720PADM2 WHIRLPOOL DISHWASHER Replaced the wheels. Will need a stopper. Cust can install part. Optest ok; ordrng 1 WP8565925 (stop)

Near Raccoon Hill Dr, Kirtland, OH 44094
Brian B.

Brian B.

JENN-AIR WALL OVEN JJW2730WS02 , CC that oven will be on for a while and then shut down. Ran diag, f1e1 code, per tech sheet and TL, check for 14v dc on j4 connector of console and p6 on app man board. 14v present on both. Per tech sheet, replaced console. Office to order. Part is still under a 5 year warr. Customer to pay sc and labor. Paid dep.; ordrng 1 W10617330 (panl-cntrl), schdld next appmnt for 2/1 THU !,

Near Walter Rd, Westlake, OH 44145
Dan H.

Dan H.

WTW7300DW1 WHIRLPOOL WASHER Installed new control, op test good ; Job Cmpltd

Near Ardmore Rd, South Euclid, OH 44121
Macaulay G.

Macaulay G.

KITCHENAID REFRIGERATOR KRFF302EBS00 Replaced icemaker and tested. Filled ok. Instructed customer to dispose of all ice after 24 hours. ; Job Cmpltd,

Near Middlebrook Blvd, Brook Park, OH 44142
Brian B.

Brian B.

KITCHENAID REFRIGERATOR KRFF507ESS01 Found ff evap iced up . Removed cover and used steamer to clear ice. Replaced thermister with plastic thermister from t/s. Used silicone to seal connectors. Reassembled, op Test Ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,

Near Osborn Rd, Bay Village, OH 44140
Macaulay G.

Macaulay G.

ROPER WASHER RTW4516FW1 Replaced main control board. Calibrated unit. Tested and locked ok. Ran through cycle to make sure all functions were ok. Everything is operational.; Job Cmpltd,

Near Belmere Dr, Parma, OH 44129
Corina B.

Corina B.

PFS22MISBWW GE REFRIGERATOR CC that the temp is fluctuating. Ff 39 fz 5 temp. Checked the thermistor out of range. Replaced the thermistor from t/s. Optest ok; used 2 W10902214 (THERMISTOR) Job Cmpltd,

Near Maywood Rd, South Euclid, OH 44121
Paul H.

Paul H.

MMV6186WS0 maytag micro oven Customer concerned about lack of “grille” on top trim, looked up part, image shows same design, unable to change design. Explained to customer.; Job Cmpltd

Near Dye Rd, Columbia Station, OH 44028
Dan H.

Dan H.

WFG505M0BS0 WHIRLPOOL RANGE Customer complaint that oven is not lighting, customer started bake for 350 degrees, found gas turned off to unit, turned gas on, burner lit right up, turned of and repeated, burner did not light, found oven temperature sensor wire chewed through, repaired wire, same results, found gas valve open, 7nit needs new gas valve and ignitor ; ordrng 1 W10918546 (igntr-oven) and 1 WP98014893 (valve-gas), schdld next appmnt for 2/1 THU

Near Cloverside Ave, Cleveland, OH 44128
Paul H.

Paul H.

FFHS2622MSJ frigidaire refrigerator Replaced freezer gasket, steamed out drain, ; Job Cmpltd,

Near Drake St, North Ridgeville, OH 44039
Jeff M.

Jeff M.

MVWC565FW0 maytag washer Installed new part unit op tested good ; Job Cmpltd

Near Linden St, Jefferson, OH 44047
Jeff M.

Jeff M.

MEDB835DW0 maytag dryer It’s on the outlet height limit thermal fuse open. Customer will buy and install parts. He had the machine disassembled very easy to test everything.

Near Cork Cold Springs Rd, Geneva, OH 44041
Macaulay G.

Macaulay G.

KITCHENAID REFRIGERATOR WRV986FDEM01 Found ice machine in bottom freezer was in off position. Instructed customer on proper operation of unit.; Job Cmpltd,

Near Winchester Ct, Strongsville, OH 44136
Macaulay G.

Macaulay G.

KITCHENAID REFRIGERATOR WRV986FDEM01 Found ice machine in bottom freezer was in off position. Instructed customer on proper operation of unit.; Job Cmpltd,

Near Winchester Ct, Strongsville, OH 44136
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDF520PADM7 Ran unit, found wash motor trying to start, checked power at c/b, constant 120vac, disconnected motor at control, found that 120vac is sent to motor for 1sec, then drops as low as 88vac, needs controlCust to contact wpl for new authCust to let us know; ordrng 1 W10906426 (CONTROL178.28), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 2/1 THU !,

Near Liberty Rd, Solon, OH 44139
Corina B.

Corina B.

EWMGD65HSS2 ELECTROLUX DRYER Replaced the parts listed. Optest ok. ; Job Cmpltd

Near Foxwood Ln, Pepper Pike, OH 44124
Dan H.

Dan H.

PFS22SISBSS GE REFRIGERATOR Customer complaint that fresh food section doors pop open, confirmed, found door latch on door gasket assembly broken on both left and right doors, unit needs both left and right door gasket assemblies, customer does not want repair at this time

Near Idlewood Dr, Brooklyn, OH 44144
Tim G.

Tim G.

MVWB835DW2 MAYTAG WASHER Checked unit and found needing a suspension kit (2 of 4 broken). Ordering suspension kit.; ordrng 1 W11130356 (SUSPENSION), schdld next appmnt for 2/1 THU

Near Miles Rd, Bedford, OH 44146
Tim G.

Tim G.

WED49STBW1 WHIRLPOOL DRYER Tech found not find unit and found that its a dryer not a washer and that the serial number matches. 240vac hookup not available so Tech checked all heating components and thermal devices. All checked good which indicates the customer may have had a home electrical issue or venting issue. ; Job Cmpltd

Near Miles Rd, Bedford, OH 44146
Chad  P.

Chad P.

WZF34X16DW whirlpool freezer Unit is running and cooling but not freezing. Has been lugged in for almost 24 hrs. Cabinet is rusting and over all condition is fair. Evap not frosting. Low heat on high side. Low side leak. Needs evap and drier replaced. Big job. 3 job count. Tech did not reschedule as office need to submit and see if there is auth for the repair. ; ordrng 1 W10858281 (EVAP) and 1 WPW10143759 (DRIER),

Near Northcliff Ave, Brooklyn, OH 44144
Chad  P.

Chad P.

WRF736SDAM10 whirlpool refrigerator Found top of evap still not defrosting completely and getting into fan blade. Needs fan w/ harness assy replaced. ; ordrng 1 WPW10514110 (FAN W/ HARNESS),

Near Laverne Ave, Parma, OH 44129
Chad  P.

Chad P.

WDF560SAFM2 whirlpool dishwasher Found inner door liner, control panel and tub/frame damaged. Needs all replaced. Big job. 3 job count. ; ordrng 1 W10874377 (CONSOLE) and 1 W10908291 (INNER DOOR) and 1 WPW10681507 (TUB ASSY)

Near Lorimer Rd, Cleveland, OH 44134
Chad  P.

Chad P.

WMH53520CS7 whirlpool micro oven Found unit displaying sensor fault. Reset power and sensor connection. Op test no good. Sensor checks good however could be load failure. Needs control and sensor replaced at the same time. ; ordrng 1 W10536989 (thermistor) and 1 W11182110 (CONTROL),

Near Meadow Ln, Parma, OH 44134
Paul H.

Paul H.

WED7300DW1 whirlpool dryer Replaced motor and blower, ran unit, heating properly now, op test ok.; Job Cmpltd

Near Bayberry Cir, North Ridgeville, OH 44039
Paul H.

Paul H.

AGR5330BAS3 amana range The safety regulator wasn’t on not allowing gas to the oven,turn it on,preheated to 350,all good ; Job Cmpltd

Near Lear Nagle Rd, North Ridgeville, OH 44039
Jeff M.

Jeff M.

JDB1250AWB jennaire dishwasher The user interface certain buttons are not working other buttons are. The unit needs a new ui; ordrng 1 6-919765 (panel-con),

Near Cutts Rd, Chardon, OH 44024
Brian B.

Brian B.

WHIRLPOOL DISHWASHER MDB4949SDM3 No response from panel. Checked power at terminal block. No voltage. Pulled machine out, found cord out of receptacle. Plugged in, ran test cycle. Op test ok.; , Job Cmpltd,

Near Midland Rd, Bay Village, OH 44140
Robert A.

Robert A.

WHIRLPOOL MICROWAVE WMH32519FT1 Found door switches bad, replaced, op test ok; Job Cmpltd,

Near Peck Rd, Ravenna, OH 44266
Macaulay G.

Macaulay G.

WHIRLPOOL MICROWAVE WMH73521CS6 Installed new door. Still does not function. Called tech line and spoke with Andrew. He instructed me to take door apart to look for loose connections. Reseated all connections. Still did not work. Office to order door. Also need return label for doors to be sent back order instructions to be thrown away.; ordrng 1 W10860356 (door/mw),

Near Albion Rd, Strongsville, OH 44149
Macaulay G.

Macaulay G.

WHIRLPOOL RANGE MER6751AAB Customer informed that a friend had used a thermometer to check the temperature and that it was not heating properly. Heated to 350. Element heating properly and receiving 240 vac. Oven not reaching desired temperature. Thermostat not within resistance reading. Oven control panel not responsive to all keys. Office to order thermostat, oven control board, and overlay.; ordrng 1 12001656 (sensor,ovn) and 1 W10769079 (cntrl-elec) and 1 WP74009994 (overlay- h), schdld next appmnt for 2/1 THU !,

Near Craig Dr, Strongsville, OH 44149
Macaulay G.

Macaulay G.

WHIRLPOOL OTR MICROWAVE WMH32519FB0 Replaced door switches with harness. Tested and heated ok.; Job Cmpltd

Near Olympus Way, Strongsville, OH 44149
Macaulay G.

Macaulay G.

WHIRLPOOL WASHER WTW8500DC2 Called whirlpool tech line and informed of the work done on washer this far. Tech line instructed to order kit to resolve issue. Office to order kit.; ordrng 1 W11111464 (KIT),

Near Schady Rd, Olmsted Falls, OH 44138
Brian B.

Brian B.

KITCHENAID WALL OVEN COMBO KODE300ESS02 CC that oven lights do not shut off. Verified complaint. Ran diag, upper board not seeing upper switch close. Ohmed out wiring from switch to board. Wiring and switch are good. Reset connector, when connector on board is moved, lights go out. Loose connection on board. Will need new upper appliance manager board. Office to order.; ordrng 1 W11179310 (CONTROL BOARD), schdld next appmnt for 2/2 FRI

Near Legends Row, Avon Lake, OH 44012
Robert A.

Robert A.

WHIRLPOOL MICROWAVE WMH32519FT1 Found door switches bad, replaced, op test ok; Job Cmpltd,

Near Peck Rd, Ravenna, OH 44266
Robert A.

Robert A.

WHIRLPOOL WASHER WTW8500BW0 Cut off rotor, replaced bearings/ shaft asm, installed rotor, stator, and himge asm, ran test cycle, op test ok; Job Cmpltd,

Near St Andrews Way, Ravenna, OH 44266
Tim G.

Tim G.

MFI2570FEZ01 MAYTAG REFRIGERATOR Installed new door, op test good ; Job Cmpltd,

Near Lincoln Blvd, Bedford, OH 44146
Paul H.

Paul H.

WRF989SDAE01 whirlpool refrigerator Replaced all parts ordered, good seal, op test ok.; Job Cmpltd

Near E 41st St, Lorain, OH 44055
Jeff M.

Jeff M.

WDT720PADM2 whirlpool dishwasher Cabinet seal is missing from the dishwasher looks very tacky you can see insulation all way around the dishwasher.; ordrng 1 W10864081 (SEAL),

Near Castleton Drive, Mentor, OH 44060
Jeff M.

Jeff M.

WDT780SAEM1 whirlpool dishwasher Reassembled the parts on the dishwasher unit tested good customer wants me to order a seal for his fridge he can install ; ordrng 1 WPW10714545 (SEAL)

Near Harvest Home Dr, Mentor, OH 44060
Jeff M.

Jeff M.

WFG520S0FS0 whirlpool range Installed new part unit op tested good ; Job Cmpltd

Near Woodridge Ln, Mentor, OH 44060
Corina B.

Corina B.

MDB7601AWB MAYTAG DISHWASHER Replaced the control and UI. Optest ok. ; Job Cmpltd

Near Chelsea Ln, Gates Mills, OH 44040
Dan H.

Dan H.

WDT710PAYM6 WHIRLPOOL DISHWASHER Control panel recieved just has buttons, no electronics, need to reorder user interface ; ordrng 1 WPW10629158 (housing-ui), schdld next appmnt for 2/2 FR

Near Tuxedo Ave, Parma, OH 44134
Dan H.

Dan H.

WMH31017FS0 WHIRLPOOL MICRO OVEN Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; Job Cmpltd

Near W 13th St, Cleveland, OH 44109
Tim G.

Tim G.

WFE320M0ES1 WHIRLPOOL RANGE Installed new inner glass pane, op test good. ; Job Cmpltd

Near Southgate Park Blvd, Maple Heights, OH 44137
Corina B.

Corina B.

MEDC300XW0 MAYTAG DRYER CC that the dryer squeaks when running. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Removed front panel and oiled the support rollers. Optest ok. ; Job Cmpltd

Near Village Trail, Gates Mills, OH 44040
Corina B.

Corina B.

MMV4205FZ3 MAYTAG MICRO OVEN Replaced the door switches. Optest ok. ; Job Cmpltd

Near Riverview Rd, Gates Mills, OH 44040
Corina B.

Corina B.

KERS202BWH0 KITCHENAID RANGE CC that the oven overheats. Heated oven to 350*. Checked temps after 25 minutes of heating, 350. Advised cust on how to calibrate the oven from their baking results. Advised cust to not use the warming drawer for fabric or plastic items, it does get hot in that drawer. Optest ok. ; Job Cmpltd,

Near Kimberly Ln, Chesterland, OH 44026
Corina B.

Corina B.

WRF560SEYM05 WHIRLPOOL REFRIGERATOR CC that the water dispenser is leaking. Removed the top cover to the door checked the waterline to the dispenser, reattached the line. Still dripped. Removed the front cover to the control checked the waterline at the dispenser, reattached the waterline. Checked the vavle and it started to drip. Water started to drip after 5 minutes. Will need a new spigot and valve. Called SM to order part. ; ordrng 1 WP2305235 (spigot) and 1 WPW10279866 (valve-inlt), schdld next appmnt for 2/1 THU

Near Karen Isle Dr, Willoughby, OH 44094
Dan H.

Dan H.

FGF348KMB FRIGIDAIRE RANGE Customer complaint that oven is not heating and cooktop burners are not lighting, started bake for 350 degrees, found center and left rear ignitor ps not arcing, oven temperature after 20-25 minute preheat time at 352 degrees, unit needs new ignitors; ordrng 1 316536600 (ignitor assy lr) and 1 316536623 (ignitor,orifice tb), schdld next appmnt for 2/1 THU

Near Elizabeth Ave, Cleveland, OH 44105
Dan H.

Dan H.

WRT518SZFM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit never cooled, unit unplugged when tech arrived, plugged unit in, compressor started, evaporator fan is running, condenser fan is running, no frost pattern on evaporator, tapped the system on suction line, found in a 10” vacuum, added half charge, no change to frost pattern, unit is restricted, process stub is too short to access, unit needs compressor and drier; ordrng 1 WPW10507886 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 2/1 THU

Near Bishop Park Dr, Willoughby Hills, OH 44092
Dan H.

Dan H.

MVWX655DW1 MAYTAG WASHER Customer complaint of grease leaking from unit, found gear oil all over outside of gearcase and floor, unit needs new gearcase; ordrng 1 W11035751 (gearcase), schdld next appmnt for 1/31 WED

Near Robert St, Wickliffe, OH 44092
Tim G.

Tim G.

WRS965CIAH00 WHIRLPOOL REFRIGERATOR Customer installed new container and stated the ice is still not dispensing. Checked unit and found the motor to work but the coupling between the bin and motor was jumping. Checked and found the motor side of the coupling covered in ice causing the bit to not seat correctly causing the issue. Cleared ice and reinstalled bin, op test good. ; Job Cmpltd

Near High St, Bedford, OH 44146
Tim G.

Tim G.

JMW2430WW00 JENN-AIR MICRO OVEN COMBO Complaint that the unit is not heating. Tested unit using the magic cup and found no lights indicating the units mag is not emitting the microwaves. Set unit for a longer time and found the lights on the cup to light every so often not as constant as they should. Unit needs Mag and Inverter. Quoted customer for repair and they would like to speak with whirlpool before ordering parts. Customer supplied with the consumer line and they will let us know

Near Seminole Way, Solon, OH 44139
Tim G.

Tim G.

GLDT690J00WW GE DISHWASHER Installed new inner door panel and tested, op test good no leak; Job Cmpltd

Near Aberdeen Ln, Solon, OH 44139
Macaulay G.

Macaulay G.

WHIRLPOOL WASHER WTW8500DC2 Called whirlpool tech line and informed of the work done on washer this far. Tech line instructed to order kit to resolve issue. Office to order kit.;

Near Schady Rd, Olmsted Falls, OH 44138
Tim G.

Tim G.

MVWB765FW0 MAYTAG WASHER Complaint that the unit is tangling the clothing during the wash cycle. Customer is using the deep water fill option. Checked the unit for errors and found none. Tested the unit in a bedding with a deep water fill cycle. Instructed customer on detergent usage and advised to use no more that 2tbls of detergent. Found the unit to fill correctly and found the cause of tangling to be when the unit first starts to agitate when the unit is only about 1/4 full of water. Unit working as designed. ; Job Cmpltd

Near Winchell Rd, Mantua, OH 44255
Macaulay G.

Macaulay G.

WHIRLPOOL OTR MICROWAVE WMH32519FB0 , Replaced door switches with harness. Tested and heated ok.; Job Cmpltd, saved

Near Olympus Way, Strongsville, OH 44149
Macaulay G.

Macaulay G.

AMANA MICRO OVEN AMV2307PFS0 Replaced door switches with harness. Tested and heated ok.; Job Cmpltd,

Near Aaron Ln, Olmsted Falls, OH 44138
Brian B.

Brian B.

WHIRLPOOL WALL OVEN IBD350DS02 Replaced door front. Reinstalled door. Op test ok.; Job Cmpltd,

Near Parsons Dr, Avon Lake, OH 44012
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDT750SAHB0 Installed panel, front panel, and tub, op test okNote unit has not been installed; Job Cmpltd,

Near Sidney Dr, Streetsboro, OH 44241
Corina B.

Corina B.

GTWN3000M2WS GE WASHER CC that the unit is leaking. Removed front panel started a normal load found the water is leaking threw the shaft. Will need a new shaft. Called SM to order part. ; ordrng 1 WH38X10017 (shaft & mode shifter), schdld next appmnt for 2/1 THU

Near Appaloosa Trail, Madison, OH 44057
Paul H.

Paul H.

DU1055XTVS8 whirlpool dishwasher Not washing, removed a ton of debris from sump, tested, moving water now, advised customer to run a cleaning cycle.; Job Cmpltd

Near Glenwood St, Elyria, OH 44035
Paul H.

Paul H.

MVWC425BW0 maytag washer Replace CNTRL elec,ran diagnostics test, tested fine.; Job Cmpltd,

Near Mardun Ct, Elyria, OH 44035
Jeff M.

Jeff M.

JES9860AAB jennaire range ndividual burners are not working and then eventually all the burners stopped working. I witnessed all four of the elements not turn on with The switch on high. Even if I switch the cartridges the switches would not allow the cartridges to power up. But if I fiddled with each individual switch they would start work. Needs new switches; ordrng 4 W11120791 (SWITCHES)s,

Near Chatfield Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WED8000BW0 whirlpool dryer The dryer had a lot of lint built up in the unit. It was a dryer fire. Cust cleaned the unit I gave them the vent cleaners number. I tested the heating element. It tested good;

Near Casa Bella Dr, Perry, OH 44081
Chad  P.

Chad P.

WDT750SAHZ0 whirlpool dishwasher Ran unit on normal wash 2x. Unit filled and washed. Found unit using a flood safe hose. Advised to use as normal. If issues return replaced flood safe fill hose with a standard fill hose. ; Job Cmpltd

Near Strathmore Dr, Valley View, OH 44125
Macaulay G.

Macaulay G.

KITCHENAID DISHWASHER KDFE104DBL2 Replaced sump assembly and inlet valve. Tested ok. No leak. Washing optimally.; Job Cmpltd,

Near Eastwood Ln, Olmsted Falls, OH 44138
Brian B.

Brian B.

JENN-AIR RANGE DUEL FUEL JDS8850AAS Cc that oven will not heat up, ran Diagnostics and found stored code of F3-1 oven temp sensor. Replaced sensor ran oven test, unit is heating up nicely, op Test Ok ; used 1 12001656 (TEMP SEN LONG4483) from stock,, Job Cmpltd,

Near Kensington Rd, Cleveland Heights, OH 44118
Robert A.

Robert A.

WHIRLPOOL WASHER WTW7300DW0 nstalled valve, op test ok; Job Cmpltd,

Near Wrenwood Dr, Garrettsville, OH 44231
Brian B.

Brian B.

KITCHENAID DISHWASHER KDPE234GPS0 CC that machine does not wash. Ran diag, 4-3 code, wash motor not running. Ran test cycle, voltage to motor under 20 volts. Hooked up test cord to motor. Motor not running. Will need sump assembly and control. Office to order parts.; ordrng 1 W11085683 (SUMP & MOTOR) and 1 W11087210 (CONTROL), schdld next appmnt for 1/31 WED !,

Near Center Rd, Avon, OH 44011
Brian B.

Brian B.

MAYTAG DRYER MEDB765FW0 CC that top is misaligned. Removed and reinstalled top. Ran diag, no codes. Hooked up to power. Heat and airflow are good. Machine is sensing properly. Optest ok.; Job Cmpltd,

Near Center Rd, Avon, OH 44011
Brian B.

Brian B.

WHIRLPOOL MICROWAVE WMH31017FW0 Replaced intermittent interlocks. Tested unit. Op test ok. Serial # was not correct. Updated with correct ser #.; Job Cmpltd,

Near Center Rd, Avon, OH 44011
Brian B.

Brian B.

MAYTAG WASHER MVWX655DW1 CC that machine will not drain. Hooked up to testing station. Motor would not start, just hum. Tested control, motor and wire harness. All test good. Tested cap with meter. Checked good. Swapped cap from another machine. Motor now runs. Ran calibration and auto test. Op test ok. ; Job Cmpltd,

Near Center Rd, Avon, OH 44011
Brian B.

Brian B.

MAYTAG DRYER MEDB855DC3 Found physical damage on left rear corner. Sent pics. Hooked up to power. Tested heat settings and airflow. Heat and airflow are good. Ran diag, no codes. Ran normal sensor cycle. Machine sensed and cut back time as designed. Optest ok.; Job Cmpltd,

Near Center Rd, Avon, OH 44011
Brian B.

Brian B.

WHIRLPOOL WASHER WTW5000DW1 Replaced control. Ran calibration and auto test. Op test ok. Brought back core for return to vendor.; Job Cmpltd,

Near Center Rd, Avon, OH 44011
Brian B.

Brian B.

MAYTAG DRYER MEDB765FW0 CC of bad sensor. Hooked up to power. Ran diag. No codes. Checked moisture sensor per tech sheet. Sensor checks ok. Checked all heat settings. Heat and airflow check good. Ran normal cycle. Machine sensed and adjusted time as designed. May have been an airflow problem at Cust home. Op test ok.; Job Cmpltd,

Near Center Rd, Avon, OH 44011
Brian B.

Brian B.

MAYTAG WASHER MVWX655DW1 CC that machine shakes when spinning. Ran diag, no codes. Ran a drain and spin. Machine did shake excessively. Suspension checks good. Could not detect any fluid in balance ring. Will need new basket. Office to order part.; ordrng 1 W10752719 (basket), schdld next appmnt for 1/31 WED !,

Near Center Rd, Avon, OH 44011
Macaulay G.

Macaulay G.

GE RANGE JGBS20BEW2WH , Cleaned gas orfaces and tested unit. All tested ok.; Job Cmpltd,

Near Fiddle Sticks, Olmsted Falls, OH 44138
Jeff M.

Jeff M.

RTW4516FW1 roper washer The unit was off balance the inner drum has a small crack in the counter balance ring ; ordrng 1 W10554251 (basket),

Near Atlantic St, Ashtabula, OH 44004
Macaulay G.

Macaulay G.

WHIRLPOOL DISHWASHER WDT720PADM2 Found unit with water in it. Also found that unit was not leveled. Leveled unit and tested ok. Filled and drained several times, no restrictions or hesitation in drain. Control board not allowing unit to finish cycle. Office to order control board.; ordrng 1 W10854231 (cntrl-elec), schdld next appmnt for 2/6 TUE 8-11,

Near Riverview Ave, Rocky River, OH 44116
Jeff M.

Jeff M.

WRS322FDAM04 whirlpool refrigerator ICEMAKER is overfilling asked the customer if I could try and make a bale arm extensions she told to go for it. It should work; Job Cmpltd

Near Austinburg Rd, Ashtabula, OH 44004
Jeff M.

Jeff M.

Near Austinburg Rd, Ashtabula, OH 44004
Paul H.

Paul H.

WDF330PAHW0 whirlpool dishwasher Replace the gasket,ran diagnostics test, no leaks; Job Cmpltd,

Near Vicksburg Ct, LaGrange, OH 44050
Corina B.

Corina B.

MVWB725BW0 MAYTAG WASHER Replaced the valve. Optest ok. ; Job Cmpltd

Near Invermere Ave, Cleveland, OH 44122
Dan H.

Dan H.

ASI257FRB00 AMANA REFRIGERATOR Customer complaint that unit is leaking water, found unit leaking from connection at water filter housing, reset connection, no leaks now, op test good ; Job Cmpltd

Near Adams Ave, Cleveland, OH 44108
Paul H.

Paul H.

WTW4816FW1 washer whirlpool Checking water level,running a diagnostics test,everything is functioning correctly ,no issues ; Job Cmpltd

Near Gladys Ave, Elyria, OH 44035
Paul H.

Paul H.

MVWB835DW1 maytag washer Replace the slider,running diagnostics test,is good; Job Cmpltd

Near Lake Rd, Sheffield Lake, OH 44054
Chad  P.

Chad P.

MDG9206AWW whirlpool dryer Found rear rollers have failing bearings and belt is cracked and worn. Needs both replaced.

Near Sunview Dr, Broadview Heights, OH 44147
Chad  P.

Chad P.

WRF736SDAM14 whirlpool refrigerator Installed mullion and door. Op test ok. ; Job Cmpltd,

Near Dublin Dr, North Royalton, OH 44133
Jeff M.

Jeff M.

KMHC319ESS2 kitchenaid microwave Reset the power display came back with no issues. Unit test good; Job Cmpltd

Near Auburn Rd, Chardon, OH 44024
Jeff M.

Jeff M.

JMW2427DS00 whirlpool microwave The unit has a f2e1 shorted key pad. I flip the breaker the code came back. The connection in the panel are good the unit needs a new ui est only; ordrng 1 W10887865 (UI),

Near Pinecrest Rd, Painesville, OH 44077
Dan H.

Dan H.

WDF520PADM7 WHIRLPOOL DISHWASHER Customer complaint that unit is not heating, unit was at the end of its cycle when tech arrived, heater was on, dishes were dry, ran diagnostics no error codes codes, unit is operating as designed advised customer to run hot water in sink before starting unit; Job Cmpltd

Near Johnson Ct, Cleveland, OH 44113
Macaulay G.

Macaulay G.

WRX735SDBM04 WHIRLPOOL REFRIGERATOR Replaced roller. Leveled refrigerator. Unit tests ok. Instructed on proper use of ice.; Job Cmpltd

Near Lake Ave, Lakewood, OH 44107
Robert A.

Robert A.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Installed frz door, op test ok; Job Cmpltd

Near Willoughby, OH 44094
Tim G.

Tim G.

KDTM404EBL1 MAYTAG DISHWASHER Complaint that the unit leaks from the right side. Checked unit and found unit tilted forward causing to be not level. Lowered legs to raise front and tested, let unit complete a full rinse cycle and found unit now not leaking. Instructed the customer on detergent usage (2tbls) and loading. ; Job Cmpltd

Near Cedarwood Rd, Pepper Pike, OH 44124
Corina B.

Corina B.

KRFF302ESS01 WHIRLPOOL REFRIGERATOR Replaced im. Filled, Optest ok; Job Cmpltd

Near Milford Rd, University Heights, OH 44118
Dan H.

Dan H.

WEE730H0DS0 WHIRLPOOL RANGE Called whirlpool techline spoke to Ron, ran diagnostics found f8e0( blower fan speed too low) error code, blower motor resistance out of range, Installed new blower, op test good, file number 7721129195; Job Cmpltd

Near Detroit Ave, Cleveland, OH 44113
Corina B.

Corina B.

PFS22MISBWW GE REFRIGERATOR CC that the temp is not keeping. Ff 42 fz 11. Checked the control and found a burn mark on the connectors. Will need a new control from t/s. ; used 1 WR55X10942P (MAIN BOARD) Job Cmpltd

Near Maywood Rd, South Euclid, OH 44121
Dan H.

Dan H.

GW39LXUQ07 WHIRLPOOL RANGE Customer complaint that lower drawer is stuck, opened drawer, found wheel had fallen off of left side of drawer,no damage to wheel, bolt or mount, reinstalled , drawer is opening and closing properly, op test good ; Job Cmpltd

Near West Blvd, Cleveland, OH 44102
Macaulay G.

Macaulay G.

AC01560AW AMANA MICROWAVE Magnetron tube is fractured. Needs replaced. Customer will buy new

Near Greenwood Ln, North Olmsted, OH 44070
Robert A.

Robert A.

KUDC10IXWH4 KITCHENAID DISHWASHER Found ui not responding, reset connections, ran diognastic cycle, good, op test ok; Job Cmpltd

Near Cottonwood Ct, Ravenna, OH 44266
Tim G.

Tim G.

WTW5000DW1 WHIRLPOOL WASHER omplaint that there is a abnormal sound when in agitation. Checked error codes and found none stored. Tested the unit in a agitation and spin. Found the sound to be a scraping sound. Checked and found the plastic blower on top of the motor to be warped and rubbing on the gearcase. Was able to smooth out and tested, op test good.; Job Cmpltd

Near Donna Dr, Richmond Heights, OH 44143
Chad  P.

Chad P.

MER8800FZ1 maytag range Cc that unit was making a ticking noise when pressed on. Unable to duplicate at this time. Advised that cooktop only mounts with two screws and does have play. Op test ok. ; Job Cmpltd,

Near Grant Blvd, Middleburg Heights, OH 44130
Chad  P.

Chad P.

KDFE104DSS5 kitchenaid dishwasher Found heater deactivated from failed wash motor. Reset control and activated heater. Ran service mode test. Op test ok. ; Job Cmpltd,

Near Lafayette Dr, Parma Heights, OH 44130
Chad  P.

Chad P.

MVWX655DW0 maytag washer Installed GEARCASE and hub. Op test ok. ; Job Cmpltd,

Near Salisbury Dr, Parma, OH 44129
Paul H.

Paul H.

WTW4800XQ1 whirlpool washer Ran diagnostics, f7e7 unable to reach target rpm, f7e1 shifter fault, needs actuator, replaced from t-s, tested, op test ok.; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd

Near Aqua Marine Blvd, Avon Lake, OH 44012
Jeff M.

Jeff M.

WRS586FIEE00 whirlpool refrigerator Installed new part unit op tested good. I tasted the water ; Job Cmpltd

Near Mountain Ash Dr, Mentor, OH 44060
Tim G.

Tim G.

FWT445GES2 FRIGIDAIRE WASHER Complaint that the unit is very loud in the spin cycle. Checked unit and found a lot of play in the inner basket indicating the basket spinner has broken. Checked unit over for other damage and found none. Quoted the customer for the inner basket, and rear tub half with bearing asm. Customer declined repair

Near Mayfield Rd, Mayfield Heights, OH 44124
Macaulay G.

Macaulay G.

MMV4205DS4 MAYTAG MICROWAVE Replaced door switches and tested, no power throughout unit. Fuse was open. Replaced fuse from truck stock. Tested and heated ok.; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd

Near Schubert Dr, Westlake, OH 44145
Macaulay G.

Macaulay G.

WRT518SZFM00 WHIRLPOOL REFRIGERATOR All functions normal with refrigerator. Explained to customer on how refrigerator functions. Customer understands that this is how it is supposed to operate.; Job Cmpltd

Near Winsor Dr, Bay Village, OH 44140
Macaulay G.

Macaulay G.

WRX735SDHZ00 WHIRLPOOL REFRIGERATOR Replaced water inlet valve. Purged air and water from line. Tested ok.; Job Cmpltd

Near Tiller Dr, Olmsted Falls, OH 44138
Macaulay G.

Macaulay G.

WDF560SAFM1 WHIRLPOOL DISHWASHER Dishwasher fills ok. Motor does not turn on. Found split winding in motor. Electronic control board is not advancing through cycles as designed. Office to order sump motor and control board. Marconi advised to order grommet and hose as well.; ordrng 1 W10445975 (hose) and 1 W11032770 (motor-pump) and 1 W11108143 (cntrl-elec) and 1 WPW10538166 (grommet), schdld next appmnt for 2/1 THU

Near Hunt Club Way, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

KSSS48QKX00 KITCHENAID REFRIGERATOR Replaced main electronic control board. Now getting proper voltage to inverter board, but inverter board not sending to compressor. Office to order inverter board.; ordrng 1 W10629033 (inverter box ), schdld next appmnt for 2/1 THU

Near Whitemarsh Ln, Strongsville, OH 44149
Robert A.

Robert A.

MVWC565FW0 MAYTAG WASHER Ran diognastics, 0-5 off bal load, 7-6 motor fault, 7-7 did not hit target speed, basket spins free, checked motor and cap, reset connections, no burnt smell, tested tach, good, ran maual adj, good, ran spin, good, checked drain pump, good, checked drain hose, good, ran drain and spin, all tests good, per tech sheet, needs control; ordrng 1 W11116594 (CONTROL), schdld next appmnt for 1/31 WED

Near Lancelot St, Streetsboro, OH 44241
Robert A.

Robert A.

WRF767SDEM01 WHIRLPOOL REFRIGERATOR Cc doors not even, lights inside ff not turning on, rt shelf not even, corrected shelf, found no power to lights, needs led supply bd; ordrng 1 W10830288 (POWER SUPPLY LED), schdld next appmnt for 1/31 WED

Near Chase Dr, Chagrin Falls, OH 44023
Robert A.

Robert A.

KGCS166GSS09 KITCHENAID COOK TOP Inspected unit, no burnt wires, need left front ofifice holder and screws; ordrng 2 WP3368921 (SCREW433)s and 1 WPW10155786 (ORIFICE HOLDER), schdld next appmnt for 1/31 WED

Near Old Brainard Rd, Pepper Pike, OH 44124
Robert A.

Robert A.

MHW6000XW2 MAYTAG WASHER Cc eaking out bottom of door, found hair on glass, cleaned, checked boot, good, cc sound not working, checked connections, good, needs ui, Ran diognastics F0e1 load detected in clean cycle, ran diognastic cycle, good, needs ui; ordrng 1 W10387857 (PANEL NLA),

Near Industry Rd, Ravenna, OH 44266
Robert A.

Robert A.

KRFC302ESS00 KITCHENAID REFRIGERATOR Installed mullion, leveled unit, op test ok; Job Cmpltd

Near Waverly Ln, Chagrin Falls, OH 44022
Robert A.

Robert A.

KECC508RPB04 KITCHENAID COOK TOP Installed and tested rt front element, op test ok; Job Cmpltd

Near Lawton Ln, Pepper Pike, OH 44124
Robert A.

Robert A.

AMV2307PFS0 AMANA MICROWAVE Found exhaust fan not plugged in, plugged in, tested fan good, tested unit with cup of water, heating, good, op test ok; Job Cmpltd

Near Weathervane Dr, Middlefield, OH 44062
Tim G.

Tim G.

FFGF3047LSH FRIGIDAIRE RANGE Complaint that the unit was displaying a error code. Tested a bake and found the ignitor to come on and the gas valve to open. Allowed unit to preheat and found no error. Asked customer if it was a F11 which is a stuck or shorted key which was duplicated on purpose by the Tech and the customer said it was a different number. Unit cycled 2 more times and maintained the temp without throwing the error code. Tech advised the customer to take a picture of the display if the error should reappear. Office to run CC; Job Cmpltd

Near Brentwood Rd, Cleveland Heights, OH 44121
Corina B.

Corina B.

SBD20NW AMANA REFRIGERATOR Replaced the im and fill cup. Optest ng. Checked the wires to the im, replaced the fused in the harness was open, replaced the fuse, good. Wires to the im have continuity. There is no voltage to the im. Door switches are good. There is a broken wire in the cabinet.

Near Lamplight Ln, Willoughby Hills, OH 44094
Corina B.

Corina B.

WRS588FIHW00 WHIRLPOOL REFRIGERATOR CC that the is a loud sound. Cust has video of the sound. It's the damper door opening and closing. Will need a new damper door. Called SM to order part ; ordrng 1 W11164593 (DIFFUSER), schdld next appmnt for 1/31 WED

Near Gatewood Oval, Gates Mills, OH 44040
Dan H.

Dan H.

MFI2569YEM0 MAYTAG REFRIGERATOR Installed new user interface, op test good ; Job Cmpltd

Near Westland Ave, Cleveland, OH 44111
Dan H.

Dan H.

ED5FHEXTT00 WHIRLPOOL REFRIGERATOR Customer complaint of ice build up in freezer section and water leaking on floor, found ice maker fill tube frozen solid, found water seeping passed fill valve, unit needs new fill valve, installed new fill valve and cleared fill tube, op test good ; used 1 W10408179 (VALVE-INLET) from stock, Job Cmpltd

Near Geraldine Ave, Cleveland, OH 44111
Dan H.

Dan H.

RBS245PRS00 WHIRLPOOL WALL OVEN Customer complaint that screws that hold control in are falling out, screws are not correct size for control, but were reinstalled because that’s where they came from, removed incorrect screws, installed bigger screws, op test good ; Job Cmpltd

Near Winter Ln, Brooklyn, OH 44144
Dan H.

Dan H.

RBS245PRS00 WHIRLPOOL WALL OVEN Customer complaint that screws that hold control in are falling out, screws are not correct size for control, but were reinstalled because that’s where they came from, removed incorrect screws, installed bigger screws, op test good ; Job Cmpltd

Near Winter Ln, Brooklyn, OH 44144
Tim G.

Tim G.

MED7500YW2 MAYTAG DRYER Complaint that the unit doesn’t heat. Checked unit and found 240vac present. Checked and found no power to the element and the TOD open. Bypassed TOD and found element to still not work. Unit needs the timer and TOD. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; ordrng 1 WPW10404695 (timer) and 1 WPW10625430 (thermostat), schdld next appmnt for 1/31 WED

Near Mornington Ln, Cleveland Heights, OH 44106
Tim G.

Tim G.

MVWX655DW1 MAYTAG WASHER Complaint that the unit is not cycling. Checked and found a F8E1 long or no fill. Checked and found no cold water pressure. Found the cold water turned off. Customer just bought home and was not aware of the shutoff in the basement that states to close when in the winter. Turned the water on and tested, op test good. Ran recal cycle, op test good. ; Job Cmpltd

Near Holbrook Rd, Shaker Heights, OH 44120
Paul H.

Paul H.

WRX988SIBM03 whirlpool refrigerator Replace Evap fan,and support fan,opt test good ; Job Cmpltd,

Near Leafy Mill Ln, North Ridgeville, OH 44039
Chad  P.

Chad P.

MVWC416FW0 maytag washer Confirmed agitator stripped again. Installed new wash plate and agitator. Applied threadlocker to bolt that secures it. Op test ok. ; Job Cmpltd,

Near Tom Ln, Cleveland, OH 44109
Chad  P.

Chad P.

AGR5330BAW3 amana range Cc that unit gets hot to the touch and sets off fire alarm down in the basement ran unit on bake at 350 then 400. Op test ok. Advised the unit is so new that it is burning off residue from the manufacturing process. This is normal and with regular use it will go away. Op test ok. ; Job Cmpltd,

Near Christine Ave, Garfield Heights, OH 44105
Chad  P.

Chad P.

WMH53520CS7 whirlpool microwave Cover up burn marks. Touch up was not a perfect match but Cust was okay with it. Op test ok. ; Job Cmpltd,

Near N Woodland Rd, Beachwood, OH 44122
Chad  P.

Chad P.

MVWX655DW1 maytag washer Found unit shut down it’s pump running constantly. Likely suds fault. Held cancel button and unit shut down pump and resumed normal op. Ran calibration and service test mode. Op test ok.

Near Yorkshire Ave, Cleveland, OH 44134
Chad  P.

Chad P.

RTW4640YQ01 roper washer Found suspension weak. Tub is bouncing up and down. Needs suspension replaced. Ran service test mode. No other faults. ; ordrng 1 W10780048 (SUSPENSION),

Near Stickney Ave, Cleveland, OH 44144
Jeff M.

Jeff M.

WFW92HEFW0 whirlpool washer The water lines are leaking. I tighten the hot water line does not leak the cold keeps leaking. Water lines are three years old told the customer to replace them and he will be fine; Job Cmpltd

Near Mountainside Dr, Painesville, OH 44077
Corina B.

Corina B.

RF386PXGQ WHIRLPOOL RANGE Replaced the switches. The left rear switch sticks out about .25" farther then the others. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

Near S Greenway Ct, Highland Heights, OH 44143
Corina B.

Corina B.

WTW7300DW1 WHIRLPOOL WASHER Replaced the control. Ran a calibration. Optest ok. ; Job Cmpltd

Near Willoughcroft Rd, Willoughby, OH 44094
Jeff M.

Jeff M.

MVWX655DW1 maytag washer I ran a test cycle and a drain and spin cycle I can’t find the sound unit tested good ; Job Cmpltd,

Near Maine Ave, Perry, OH 44081
Corina B.

Corina B.

WTW4850XQ0 WHIRLPOOL WASHER CC that the unit does not spin out. Ran diag F8E1 – NO FILL, LONG FILL. Cleared code. Ran manual test for cold and hot, good. Ran a normal wash and a drain and spin with bath towels. Advised cust to use 1-2 tablespoons of detergent. 6-8 bath towels equals 1 load. Optest ok. ; Job Cmpltd

Near Rockingham Rd, Mentor, OH 44060
Jeff M.

Jeff M.

MEDX655DW1 maytag dryer Installed new part unit op tested good ; Job Cmpltd

Near Maple St, Perry, OH 44081
Dan H.

Dan H.

WEG745H0FH0 WHIRLPOOL RANGE Installed new ignitor, op test good ; Job Cmpltd

Near Warrington Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

NTW4516FW1 WHIRLPOOL WASHER Customer complaint that unit cuts on and just starts humming, ran diagnostics found f8e1(long/no fill) error code, started normal wash cycle, unit filled and advanced to wash cycle, ran bulky wash cycle, unit filled and over flowed, repeated with same results, pressure hose is clear, unit needs new control; ordrng 1 W11124710 (CNTRL), schdld next appmnt for 1/31 WED

Near Hollister Rd, Cleveland Heights, OH 44118
Paul H.

Paul H.

MVWB855DC1 whirlpool washer Replace CNTRL kit, running a diagnostics test,; Job Cmpltd

Near Atlantic Ave, North Ridgeville, OH 44039
Tim G.

Tim G.

WTW5000DW1 WHIRLPOOL WASHER Complaint is with the units lid lock. Customer stated that the unit only locks when it spins. Checked unit for errors and found none stored. Tested the lid lock I manual test mode and found to operate good. Ran auto test cycle and found to complete without error. Tested the unit I a normal cycle and found the lid lock functioning properly (this model unit locks when in spin to make add garments easier). Instructed customer on function and to use no more than 2tbls of detergent. ; Job Cmpltd

Near Evening Star Ave, Maple Heights, OH 44137
Paul H.

Paul H.

WRF757SDEM01 whirlpool refrigerator Replace harness and cover Evap,running diagnostics test,good ; Job Cmpltd,

Near 16th St, Elyria, OH 44035
Tim G.

Tim G.

KDTE254ESS2 KITCHENAID DISHWASHER Complaint that the unit isn’t draining completely. Checked unit and found full of water, tried a cancel drain and found pump to not come on. Checked for power at pump and found 120vac. Plugged pump back in and found to work then not. Pulled connection and squeezed connector together to make a tighter connection, op test good. Suggested to customer to use Finish or Affresh dishwasher cleaner to eliminate the oder from the standing water. ; Job Cmpltd

Near Westminster Dr, Solon, OH 44139
Tim G.

Tim G.

MFI2067AES WHIRLPOOL REFRIGERATOR Complaint that the unit is not making ice and everything in the ff is freezing. Checked and found temps in the ff between 31-33degs. Found service pointer 4317470 stating that if the unit is not hooked up to water and the ice maker is in the on position it will cause more cold air into the ff section. Checked and found the fill tube frozen causing the unit to not make ice and the freezing in the ff. Thawed fill tube and found unit needing ice maker due to flaking from the mold and the fill valve due to seeping. ; ordrng 1 67006322 (water inlet valve) and 1 W10583817 (icemaker), schdld next appmnt for 1/31 WED

Near Annandale Dr, Chagrin Falls, OH 44022
Macaulay G.

Macaulay G.

MVWX655DW1 maytag washer Replaced main control board. Calibrated and tested ok.; Job Cmpltd,

Near Houston Dr, Parma, OH 44130
Dan H.

Dan H.

WFC310S0ES1 WHIRLPOOL RANGE Installed new control, op test no good, found a leg of power supply cutting in and out, advised customer that they need an electrician to correct power supply ; Job Cmpltd

Near Lomond Blvd, Shaker Heights, OH 44120
Dan H.

Dan H.

MVWX655DW1 MAYTAG WASHER Installed new control, ran re-calibration cycle, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

Near Strathavon Rd, Shaker Heights, OH 44120
Corina B.

Corina B.

MVWB765FW1 WHIRLPOOL WASHER Replaced the dispenser. Optest ok. ; Job Cmpltd

Near E Miner Rd, Mayfield Heights, OH 44124
Corina B.

Corina B.

WRX735SDBM03 WHIRLPOOL REFRIGERATOR Icemaker came broken. Replaced the Im from ts. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10377151 ([Alt for W10882923) Job Cmpltd

Near Gordon Rd, Lyndhurst, OH 44124
Paul H.

Paul H.

MVWB835DW1 maytag washer , Replace user interface,and control board,running a diagnostics test pass all good ; Job Cmpltd,

Near Case Rd, North Ridgeville, OH 44039
Paul H.

Paul H.

MFI2569VEQ2 whirlpool refrigerator Valve chatter and no ice, low pressure at filter, cycled valve a couple of times, no change, bypassed filter, pressure good, no more chatter, ice production should return to normal; Job Cmpltd

Near Somerset Ct, North Ridgeville, OH 44039
Corina B.

Corina B.

MEDB755DW2 MAYTAG DRYER CC that the clothes are coming out wet and there is no lint on the screen. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Turned unit on checked the vent outside, no air flow. The temp on the unit was on low heat. Optest ok. ; Job Cmpltd MVWB765FW0 MAYTAG WASHER CC that it's not washing properly. Ran a normal load and a drain and spin with 6-8 bath towels. Working as designed. Optest ok; Job Cmpltd

Near Arcade Ave, Cleveland, OH 44110
Brian B.

Brian B.

WHIRLPOOL REFRIGERATOR ED5SHAXML10 Replaced temp control. Set controls, op test ok.; Job Cmpltd,

Near Chardon Rd, Willoughby Hills, OH 44094
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRX735SDHV00 Cc temps not consistent with setting, water disp not dist set amount of water consistantChecked temps, 37at top of ff 34at bottom, Ran diagnostics, all tested good, door seals, good, air flow in back of cabinet blocked by product, moved product for good airflow, talked w/cust about water pressure change can change the amount of water dispensed, cust to watchOp test ok; Job Cmpltd,

Near Old State Rd, Chardon, OH 44024
Paul H.

Paul H.

MVWX655DW0 maytag washer They were 2 errors code on too much soap and un level clear then both,run diagnostics test,no good is not shifting it has a bad hub ; ordrng 1 W10528947 (hub)

Near Parkwood Ave, Avon Lake, OH 44012
Jeff M.

Jeff M.

AEQ6700FS0 frigidaire dryer The unit is not heating I tested all the fuses they tested good I tested the heating element it is open. EST only cust needs to think on it ; ordrng 1 131553900 (heater-housing assy)

Near Geneva, OH 44041
Corina B.

Corina B.

MRT311FFFH00 MAYTAG REFRIGERATOR CC that the door squeaks. Removed door used Vaseline the door hinges. Optest ok. ; Job Cmpltd

Near Shannon Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

ICI500XB00 IKEA COOK TOP Installed user interface, induction control board and harness, op test good ; Job Cmpltd

Near W 11th St, Cleveland, OH 44113
Tim G.

Tim G.

KDTM504EPA0 KITCHENAID DISHWASHER Complaint that the unit is leaking. Checked the unit and found the inlet valve to have froze (unit on a outside wall) and crack. Unit needs valve and the customer was given a estimate just in case the warranty won’t cover. Also the mod and set provided are not matching. Customer to contact whirlpool to get corrected. ; Job Cmpltd

Near S Woodland Rd, Shaker Heights, OH 44122
Gail V.

Gail V.

KITCHENAID DISHWASHER KUDS30IXBL6 Replaced all 4 dishwasher rack wheels, support arm piece and bearing, and sump motor. Tested unit. All tested ok. ; Job Cmpltd,

Near Elsmere Dr, Parma, OH 44130
Robert A.

Robert A.

WHIRLPOOL WALL OVEN WOD51EC7AB03 Cc moisture in doors between glass, Inspected seals, rubbed over with fingers, soft and sealing, ran diagnostics, no faults, unot working as designed; Job Cmpltd,

Near Sherman Rd, Chesterland, OH 44026
Corina B.

Corina B.

KSC23C8EYY02 WHIRLPOOL REFRIGERATOR CC that the unit is not cooling. Ff 50 fz 5. Ff evap is covered in ice. Steamed ff evap out. Replaced the ff evap thermistor from t/s. Replaced the wrong thermistor the first. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd

Near S Park Blvd, Shaker Heights, OH 44120
Tim G.

Tim G.

WDT720PADM3 WHIRLPOOL DISHWASHER Complaint that the unit isn’t filling with water and that the upper rack keeps falling. Found the float stuck in the up position causing the unit to not fill. Advised the customer to use no more than 2tbls of detergent. Installed upper rack wheels, op test good. ; Job Cmpltd

Near Old Farm Rd, CHARGIN, Chagrin Falls, OH 44022
Eric M.

Eric M.

WFE515S0ES1 WHIRLPOOL RANGE Installed hinges and receivers, op test good ; Job Cmpltd

Near Father Caruso Dr, Cleveland, OH 44102
Macaulay G.

Macaulay G.

WHIRLPOOL REFRIGERATOR MFI2067AES Replaced start device. Tested and started ok. ; Job Cmpltd,

Near Kerneywood Rd, Parma, OH 44129
Brian B.

Brian B.

FRIGIDAIRE REFRIGERATOR FGHC2342LF3 Replaced solenoid and container. Tested unit. Cube solenoid still not energizing. Checked voltage on solenoid. 45 volts when paddle is pressed. Board was damaged when solenoid shorted out. Will also need main board replaced. Office to order part. Will r/s customer. Ship part to same as before attn: James.; ordrng 1 5304499075 (MAIN BOARD 14343), schdld next appmnt for 1/31 WED !,

Near St Clair Ave NE, Cleveland, OH 44114
Robert A.

Robert A.

WHIRLPOOL DRYER WGD4815EW2 Found valve not opening, checked coil, ng needs coil; ordrng 1 WPW10328463 (COIL), schdld next appmnt for 1/31 WED !,

Near Parkview Dr, Aurora, OH 44202
Paul H.

Paul H.

JFC2290VEM8 jennaire refrigerator IM heater has failed, IM needs replaced, replaced t/s, cycled and filled, op test ok.; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Plymouth Dr, Bay Village, OH 44140
Paul H.

Paul H.

KSF26C6XYY04 kitchenaid refrigerator Call Techline spoke to Joel, SR# 7721116259, being reviewed by Whirlpool for non-repairable, will contact us or customer in 48-72 hours.

Near Bayview Dr, Avon Lake, OH 44012
Paul H.

Paul H.

WTW8500DC1 whirlpool washer Checking for squeaking noise,there is water damage on gear case,ordering gear case ; ordrng 1 W10811956 (gearcase)

Near Elmwood Rd, Rocky River, OH 44116
Jeff M.

Jeff M.

GTWN2800DW ge washer Turn the washer on ran through the cycles I explain to the customer the noise it was making is the mode shifter. I explained this style washer has metal splines that locked together which makes this loud but not a bad thing.; Job Cmpltd

Near Althea Dr, Perry, OH 44081
Jeff M.

Jeff M.

JVM1540DN1WW ge microwave The Control panel is unresponsive after a few seconds it will display shorted channel. The unit needs a new panel ; ordrng 1 WB56X10824 (assy-cont pnl bq),

Near Meadowview Dr, Wickliffe, OH 44092
Macaulay G.

Macaulay G.

WHIRLPOOL WASHER MVWB880BW0 Replaced suspension rods in washer. Tested ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Norris Ave, Parma, OH 44134
Robert A.

Robert A.

WHIRLPOOL DRYER WGD4815EW2 Found valve not opening, checked coil, ng needs coil; ordrng 1 WPW10328463 (COIL), schdld next appmnt for 1/31 WED !,

Near Parkview Dr, Aurora, OH 44202
Robert A.

Robert A.

WHIRLPOOL DRYER FAQE7001LW0 Ran diognastics e5b heater fault. E25 control ntc open circuitOhmed heater, open, checked control found shorted, see pic needs heater asm and controlVenting to outside should be checked/cleanedCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.Please quote; ordrng 1 137032600 (LIMIT20.33) and 1 137070890 (CONTROL172.75) and 1 137114000 (ELEMENT163.48) and 1 3204267 (TSTAT50.54), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/31 WED ! [***],

Near Streetsboro Rd, Streetsboro, OH 44241
Robert A.

Robert A.

WHIRLPOOL DRYER WED4900XW0 , Ran unit, found unit not heating, checked vent, clogged, cut off open, jumped out unit heating, replaced, op test okVenting needs cleaned, clogged in wallDo not use until vent is cleaned; used 1 279816 (CUTOFF41.15) from stock, Job Cmpltd,

Near Streetsboro Rd, Streetsboro, OH 44241
Tim G.

Tim G.

KSSS42QDX04 KITCHENAID REFRIGERATOR Complaint that the unit doesn’t make ice. Checked ice maker and found to run when jumping T-H. Let unit cycle and found the valve to energize but not let any water in due to being blocked. Unit needs valve ; ordrng 1 W10853654 (valve-inlt), schdld next appmnt for 1/31 WED

Near Fox Glen Rd, Moreland Hills, OH 44022
Tim G.

Tim G.

GBD307PDS6 WHIRLPOOL RANGE Installed new control, op test ng. Checked and found now not to have a display from the LCD screen. Tech pulled main control and found many weak and compromised soldering joints that when pulling connections to replace the UI something now is causing the main control to not come on.

Near N Woods Ln, Solon, OH 44139
Dan H.

Dan H.

LFBD2409LW0B FRIGIDAIRE DISHWASHER Installed new door seals, op test good ; Job Cmpltd

Near Woodland Ave, Cleveland, OH 44104
Robert A.

Robert A.

WHIRLPOOL WASHER LSN1000LW0 Found coupler broken, spun trans by hand, good, replaced coupler, ran unit, op test ok; used 1 285753AXXX (XXXCOUPLINGXXXDONOTRESTOCK) from stock, Job Cmpltd,

Near Longmere Dr, Kent, OH 44240
Macaulay G.

Macaulay G.

FRIGIDAIRE STACK W/D FLEB8200FS1 Found vent disconnected. Pulled stack unit out and reconnected and taped vent. Ran test cycle. No leaks. Op test ok.;

Near W 4th St, Cleveland, OH 44113
Corina B.

Corina B.

MGR5775QDB MAYTAG RANGE CC that the oven takes to long to heat. Heated oven to 350. Advised cust to calibrate the temp is on page 15 in owners manual. Showed how to calibrate the unit. When gas turns off there is a popping noise. Removed the panel. Turned the oven on with panel off, popping noise went away. Readjusted the panel. Ignitor 3.5 amps. Called tl Rick advised me that the popping sound is normal. Optest ok; Job Cmpltd

Near Summerfield Rd, University Heights, OH 44118
Macaulay G.

Macaulay G.

AMANA RANGE AGR6603SFS0 Replaced cooktop. All functions are normal.; Job Cmpltd, s

Near Donna Rae Dr, Seven Hills, OH 44131
Paul H.

Paul H.

KUDS01FLBL6 kitchenaid dishwasher Replace heater element ,running diagnostics test ,is all good,checking the heater,all good ; Job Cmpltd,

Near Waters Edge Dr, Westlake, OH 44145
Jeff M.

Jeff M.

WTW5000DW1 whirlpool washer Installed new part unit op tested good ; Job Cmpltd

Near Mentor Ave, Mentor, OH 44060
Jeff M.

Jeff M.

MVWX655DW1 maytag washer The unit was making a grinding sound I installed shims to the pulley shield op tested good ; Job Cmpltd

Near Weatherby Dr, Mentor, OH 44060
Jeff M.

Jeff M.

WFW9400SW04 whirlpool washer There is not loud noise come from the unit. Cust complaint is the machine is leaking I found thebelllow ripped; ordrng 1 WP8182119 (BELLOW),

Near Puritan Dr, Mentor, OH 44060
Macaulay G.

Macaulay G.

WHIRLPOOL RANGE KSGG700ESS1 Tested oven to 350, not igniting. Attached new ground wire from burner to chassis and tightened all screws. This did not repair issue. Found spark igniter was not igniting at burner. Adjusted igniter. Tested. ; Job Cmpltd,

Near Mallard Dr, Brecksville, OH 44141
Dan H.

Dan H.

MEDX6STBW1 MAYTAG DRYER Customer complaint that unit is not starting, found start button had fallen off of mounts on console, no damage to mounts, remounted start button, unit started, unit heated, op test good ; Job Cmpltd

Near Lilac Rd, South Euclid, OH 44121