Service History

Local Reviews

Rated 4.8 out of 5 stars based on 3700 customer reviews

David R.

David R.

WASHER WHIRLPOOL NFW7200TW "Replaced dispenser housing and hose, and clamp. Ran normal wash. Op test ok."

Near Greenwood Dr, Strongsville, OH 44149
Brian M.

Brian M.

DISHWASHER MAYTAG MDB7759AWB3 Installed valve OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Heath Rd, Chesterland, OH 44026
Robert A.

Robert A.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Ran test 56, error, motor lost possition, needs i/m and adapter gasket form i/m to door out of shape, needs gasket; ordrng 1 W10567563 (GASKET) and 1 W10864519 (ADAPTER) and 1 WPW10764668 (ICE MAKER)"

Near Tallow Tree Dr, Chardon, OH 44024
Brian M.

Brian M.

LAUNDRY CENTER WHIRLPOOL NTW4600QY1 Cc not washing clothes and unit bouncing all over Found suspension weak Replaced suspension Ran auto test and high speed spin Leveled unit OP TEST OK

Near E 120th St, Cleveland, OH 44108
Brian M.

Brian M.

WASHER WHIRLPOOL NTW4501XQ0 Installed capacitor Ran auto test and calibration Leveled unit OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Beech Hill Rd, Mayfield, OH 44143
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF310PAAS1 Installed pump Ran auto test OP TEST OK

Near Crestwood Rd, Mayfield Heights, OH 44124
Brian M.

Brian M.

DRYER WHIRLPOOL LE7000XSW0 "Cc of unit not spinning Found belt snapped and pulley seized Replaced using truck stock OP TEST OK ; used 1 341241 (BELT), and 1 WP691366 (PULLEY DRIVE1620) from stock"

Near Beaconfield Rd, Lyndhurst, OH 44124
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF310PAAS1 Installed pump Ran auto test OP TEST OK

Near Crestwood Rd, Mayfield Heights, OH 44124
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE204GPS0 Installed control. And ui Ran auto test OP TEST OK

Near Dickens Dr, Richmond Heights, OH 44143
Gabriel P.

Gabriel P.

HOOD WHIRLPOOL WVW53UC6FS1 "Found control not functioning properly,button for light keep popping back out when press,need new control ,customer did not have prove of purchase explain to her she has to call the builder s to get pop,I got it down as and estimate for now till she gets pop did not reschedule waiting on pop; O-emld tckt"

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Robert A.

Robert A.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Ff50, frz 2. Found op in ff disp, open thermistor, tested thermistor, ng, 1 is open, ohmed wiring from thermistor to cabinet, good, wire broken in cabinet, unable to find harness on look up, no repairable, Cust to replace"

Near Maple Ave, Chardon, OH 44024
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Try to jump start icemaker but it did not cycle to it home position,also try jump start valve and nothing did not turn on checking for voltage to icemaker 125 ordering valve and icemaker maker ; ordrng 1 W10882923 (icemaker) and 1 WPW10349187 (valve)"

Near Sturbridge Ln, Westlake, OH 44145
Paul P.

Paul P.

DISHWASHER FRIGIDAIRE GLDB756AQ0 "Found short in wiring going to door switch and timer. Repaired short in wiring. Ran dishwasher through wash and drain cycles, dishwasher is operating properly. Set down mitigation mat."

Near W 57th St, Cleveland, OH 44144
Macaulay G.

Macaulay G.

REFRIGERATOR JENN-AIR JSC24C8EAM00 No frost pattern on fresh food evaporator again. Drier that was installed previously was not a dye drier. Installed dye drier from truck stock. Put on vacuum for 15 minutes and held for 15. Charged with 5.3 ounces of R134A. Scheduled to return to find other leak. Needs 3 job count.; used 2 WPW10143759 (DRIER) from stock

Near Gary Dr, Strongsville, OH 44136
Corina B.

Corina B.

WALL OVEN WHIRLPOOL WOD51ES4ES00 "Cust showed pop, sent pic. CC that there is no power to the unit. Found the thermal fuse is open. Will need a new thermal fuse. Called SM to order part. ; ordrng 1 W11025102 (fuse-thrml)"

Near Euclid Chagrin Pkwy, Richmond Heights, OH 44143
Corey L.

Corey L.

DRYER WHIRLPOOL WED5000DW2 "Installed new dryer cord and customer supplied semi-solid rigid vent, op test good"

Near W 32nd St, Cleveland, OH 44113
Corey L.

Corey L.

RANGE WHIRLPOOL WFG550S0HZ0 "Customer complaint of an error code, has not used the range yet, confirmed f2e1 shorted key fault, connections at control good, reset power and cleared code, every selection is responding normally, if problem persists this may need keypad replaced, then the control, according to tech sheet"

Near Birchwood Ave, Cleveland, OH 44111
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWB755DW0 Gear case is leaking. Office to order gear case. Needs 2 job count. ; ordrng 1 W10811956 (drum assy)

Near W Point Dr, North Ridgeville, OH 44039
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW1 "Customer complaint of water barely entering the washer, ran diagnostics found f8e1 no fill long fill, cleared fault, found cold water valve shut off, had customer open valve, op test good"

Near Warren Rd, Cleveland, OH 44111
Corey L.

Corey L.

REFRIGERATOR AMANA ABB1921BRB00 "Customer complaint of frosting in freezer to the point of freezing light switch closed says it’s happened four times now, when tech arrived there was no frost or even any condensation in ff or frz sections, ff temp 37, frz 7, found small gaps around frz dr frame, used adhesive from ts to fill gaps, customer not happy with diagnosis plans to call wpl ; used 1 8201711 (ADHESIVE) from stock"

Near Westchester Dr, North Olmsted, OH 44070
Corey L.

Corey L.

WASHER WHIRLPOOL WTW6800WW1 "Installed new drain pump, op test good"

Near Settlers Reserve Way, Westlake, OH 44145
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 "Panel came in dented ordering and reschedule charge whirlpool double labor ,; ordrng 1 W10806345 (panel)"

Near Midway Blvd, Elyria, OH 44035
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Rhonda was not in today, unit has moved, employees could not locate the the unit and it is most likely not plugged in anymore, advised to put a couple gallon jugs of water in the ff section to see if it freezes still, advised to call back if unit is still freezing in ff compartment"

Near Detroit Rd, Avon, OH 44011
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF560SMYW Wrong door ordered. Reordered door. ; ordrng 1 LW10353181 (dor-fip wh RH)

Near Tanbark Ln, Strongsville, OH 44149
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDPM354GPS0 Drain pump was not draining. Replaced drain pump. Also found that drain hose has a kink in it. Fixed kink and replaced pump. All tested ok. Put mitigation mat dishwasher.

Near Heatherwood Cir, Olmsted Township, OH 44138
Macaulay G.

Macaulay G.

DRYER ELE MAYTAG MEDC215EW1 Thermal fuse was open. Replaced fuse and cutoff. Tested ok.

Near Center Ridge Rd, North Ridgeville, OH 44039
Corina B.

Corina B.

WALL OVEN KITCHENAID KODC304EBL00 Replaced the thermostat. Found the thermal fuse is open. The upper ovens latch is melted. Will need a new thermal fuse and latch. Called SM to order part. ; ordrng 1 W11025102 (fuse-thrml) and 1 WPW10195934 (latch-door)

Near Rochester Rd, Shaker Heights, OH 44122
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFG510S0AS2 Customer cancelled at the door.

Near Aspen St, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFE505W0HS0 Not preheating properly. Found broil element turning on instead of bake. Wires for bake and broil were swapped. Corrected issue. All tested ok.

Near Greenwich Ave, North Ridgeville, OH 44039
Chad  P.

Chad P.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Found unit in a total no cool. Only thing running are the lights. Turned cooling off and then back on via the interface. No change. Pulled unit and inspected boards. No issues found. Reset power to unit and all fans and cooling components started working. Unit had frozen control. Advised to monitor unit. Normal cooling should resume in 24hrs. Op test ok.

Near Hampton Chase, Strongsville, OH 44136
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW2 The clutch is not releasing. The unit needs a new clutch and slide ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch)

Near Bunker Ln, Willoughby, OH 44094
Chad  P.

Chad P.

WASHER WHIRLPOOL CAE2743BQ0 Installed actuator. Ran service test mode. Op test ok.

Near Prospect St, Berea, OH 44017
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 No noise when arrived. Cycled power to unit. No changes. Inspected machine compartment. No issues. Cycled ice maker. Noises are normal. Unable to duplicate. Op test ok.

Near Whitemarsh Ln, Strongsville, OH 44149
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FGHB2844LPS Found water valve with a pin hole leak. Needs new valve. Tons of rust on back of unit but i cant see where water is coming from. Need to replace water valve so water can be turned on before finding any other leaks. ; ordrng 1 242253002 (valve-water)

Near Donna Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed new part unit op tested good

Near Lucretia Ct, Mentor, OH 44060
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT720PADM2 "Customer complaint that unit is not cleaning dishes and not drying, placed glasses upright in racks and started normal wash cycle, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly ; ordrng 1 WPW10671941 (pump&motor)"

Near John Edward Dr, Mantua, OH 44255
Corina B.

Corina B.

WASHER CROSLEY CAW9244XQ2 CC that the water does not go into the unit. Ran diag F7E5 – SHIFTER FAULT. Ran a manual test water went into. Started a normal load and the unit started to put water in then stopped. Checked the shifter ng. Replaced the shifter from t/s. Optest ok. ; used 1 WPW10006355 (ACTUATOR) from stock

Near E 110th St, Cleveland, OH 44108
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 Found self tapping valve for shut off. It is failing. Advised Cust this needs to be replaced. Unit checks good. Op test ok.

Near Rosewood Ln, Strongsville, OH 44136
Jeff M.

Jeff M.

RANGE MAYTAG MER8775AS0 Installed new part unit op tested good

Near Lloyd Rd, Wickliffe, OH 44092
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW0 Installed new part unit op tested good

Near Arrowhead Ave, Cleveland, OH 44119
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 The issue resolved itself. I took the back wall out what ice did form melted on its own

Near Mentor Avenue, Willoughby, OH 44094
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWX655DW1 Installed new part unit op tested good

Near Garden Rd, Willoughby, OH 44094
Arthur V.

Arthur V.

DISHWASHER MAYTAG MDB4949SDZ0 Replaced tub assy. Op test good

Near Dillon Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW1 Found cold water just trickling in. Replaced water valve and recalibrated unit. Passed. Unit op test good now. Cold water flowing properly ; used 1 W11210459 (VALVE) from stock

Near W Monroe Cir, Jefferson, OH 44047
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Customer complaint that unit is not cooling properly and of condensation in fresh food section , fresh food section temperature at 49 degrees, freezer section temperature at 25 degrees , evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, unit needs new thermostat and fan kit; ordrng 1 W10866230 (thermostat) and 1 W10916494 (blade-fan)"

Near Great Oaks Pkwy, Independence, OH 44131
Brian B.

Brian B.

DRYER WHIRLPOOL MED5820TW0 "Dryer not starting. Found burned cord and terminal block. Replaced block from t/s.. replaced cord from surplus stock. Customer paid for cord as it is not part of machine. Ran test cycle. Op test ok. Placed unused parts into surplus stock.; used 1 279320 (BLOCK-TERM), and 1 WX09X10004 (DRYER CORD 2048) from stock"

Near Lewis Dr, Lakewood, OH 44107
Brian B.

Brian B.

WALL OVEN COMBO WHIRLPOOL WOC54EC0AS00 Pulled wall oven.. Replaced listed parts.. tested oven. Optest ok.. brought back core for return.

Near Linda St, Rocky River, OH 44116
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "CC that Icemaker not working. Checked temps, 1 deg in freezer 38 ff, normal. Found I/m jammed. Removed cube. Per ser pointer, you should replace I/m. Customer does not want to replace at this time. SC good for 30 days."

Near Sonoma Ct, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 The railings in the freezer or not sliding smoothly. Hard to open and close ; ordrng 2 WPW10120018 (RAIL)s

Near N Ashwood Ln, Painesville, OH 44077
Brian B.

Brian B.

RANGE WHIRLPOOL AER6303MFS1 Replaced control. tested oven. Op test ok. Brought back core for return.

Near Bristol Ln, North Olmsted, OH 44070
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE HS2631PF4A "Customer complaint that unit is not making ice, confirmed, found a piece of foam lodged in fill tube blocking water flow, removed, cycled ice maker, ice maker cycled and filled, op test good"

Near Randolph Rd, Mogadore, OH 44260
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FFSS2614QS1A Found ice maker selonoid open. Needs replaced. Est = 89.95sc. 98.00labor. 18.99 shipp. 68.75 parts for 1- 242252702. Total est 296.06. Cust does not want repaired Will repair it himself

Near Bowhall Rd, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Customer complaint that unit is leaking at front corner, confirmed, found water leak at valve connections from supply line, advised customer they need a plumber to repair supply line, unit is operating as designed"

Near Whittier Dr, Kent, OH 44240
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRB329DMBW00 "Customer complaint that unit is not making ice and door doesn’t close itself,, found hollow ice maker cubes in ice bin, customer has self piercing saddle valve, advised customer that they need a plumber to replace saddle valve with ball valve, leveled unit, op test good"

Near Sunrise Dr, Kent, OH 44240
Chad  P.

Chad P.

RANGE KITCHENAID KODE500ESS03 Found small scuff in the porcelain on the front left oven bottom. Advised it is cosmetic and will not hurt the performance of the oven. Okay to use as normal. If mark worsens please contact kitchenaid back for service.

Near Hillbrook Ovl, Brecksville, OH 44141
Chad  P.

Chad P.

WASHER WHIRLPOOL WTW4816FW2 "Ran entitlement for pop. Checks good. Found GEARCASE leaked oil onto belt and shifter. Needs GEARCASE, shifter and belt. ; ordrng 1 W10913953 (ACTUATOR) and 1 W11255272 (GEARCASE) and 1 WPW10006384 (BELT)"

Near Lotus Dr, Cleveland, OH 44128
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Found unit going through partial defrosts. Forced a defrost and changed defrost cycle setting. Found door broken on receiver. Needs door replaced. Advised on time frame to get door. If any issues meantime contact us back for service. ; ordrng 1 W10910854 (DOOR, RH) and 1 WPW10393265 (BADGE)"

Near E Schaaf Rd, Brooklyn Heights, OH 44131
Chad  P.

Chad P.

REFRIGERATOR KITCHENAID KRFF302EBS00 Installed plastic square on the door. Op test ok. Advised 24 hrs for basket to fill. ; used 1 WP2177331 (DOOR SPACER) from stock

Near Middlebrook Blvd, Brook Park, OH 44142
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Replaced ice door parts. Op test good

Near OH-534, Rock Creek, OH 44084
Chad  P.

Chad P.

RANGE WHIRLPOOL WFG515S0EW Found regulator not sending gas to bake or broil. Needs replaced. ; ordrng 1 WPW10602001 (REGULATOR)

Near Myron Ave, Cleveland, OH 44103
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Replaced the parts listed. Optest ok. No water to unit.

Near Beckman Ave, Cleveland, OH 44104
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that unit is leaking from above water dispenser and ice maker, confirmed, found guest fitting at dispenser loose, reset connection, no leak, found fill valve failed in open position, unit needs new fill valve; ordrng 1 WPW10279866 (valve-inlt)"

Near Randolph Rd, Bedford Heights, OH 44146
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 cC that there is frost in the freezer. Found the lt hand of the gasket is not touching the frame. Steamed out the freezer and the gasket. Vaselinedthe gaskets. Optest ok

Near Shaker Blvd, Cleveland, OH 44120
David R.

David R.

MICROWAVE WHIRLPOOL WMH31017FB Replaced harness. Op test ok.

Near Taylor Blvd, LaGrange, OH 44050
Macaulay G.

Macaulay G.

REFRIGERATOR MAYTAG MBF2258FEZ01 "Replaced ice maker, fill tube, and ice maker tube. All tested ok. Put mitigation mat under refrigerator."

Near Mills Creek Ln, North Ridgeville, OH 44039
Corey L.

Corey L.

DRYER MAYTAG MGDB850WQ0 "Customer complaint heat not workin on normal cycle, confirmed, ran diagnostics found f26 moisture sensor open, confirmed moisture sensor was open, timed dry heats, unit needs new moisture sensor to operate using sensor selections, customer wants to talk with wife advised to get back with office if they wanted the repair"

Near Montello Rd, Independence, OH 44131
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF330PAHW0 Cc of unit not opening Found hinge pads broke Installed pads OP TEST OK

Near US-322, Windsor, OH 44099
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW0 "Installed new part, op test no good, lid lock shocking when touched, ordering lid lock and calling whirlpool for tips on return visit; ordrng 1 W10810403 (lid lock assy)"

Near Forest Hill Ave, East Cleveland, OH 44112
Paul P.

Paul P.

RANGE GAS MAYTAG MGR5770ADW "Reset F9 code for rear oven burner wiring short. Tested burner and oven operation, working properly now."

Near Remora Blvd, Brook Park, OH 44142
Macaulay G.

Macaulay G.

REFRIGERATOR JENN-AIR JFC2290VPY1 "Replaced glides. All tested ok. Light goes out randomly. Needs light switch. Broke light bulb while changing glides. Office to order switch. ; ordrng 1 12002646 (light switch) and 1 W10119832 (housing), used 1 8009 (APPLIANCE BULB) from stock"

Near Augustine Dr, Parma, OH 44134
Corina B.

Corina B.

DISHWASHER MAYTAG MDB8979SFZ2 CC that the unit does not start. Will need a console. ; ordrng 1 W11028004 (wire)

Near Wembley Ct, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF532SMHZ00 "Customer complaint that doors are uneven, leveled unit, op test good"

Near Scottsdale Blvd, Shaker Heights, OH 44122
Macaulay G.

Macaulay G.

MICRO/OVENCOMBO JENN-AIR JMW2327WS00 "Oven light does not come on and unit has lost communication with lower appliance manager board after storm. Per service pointer K8178794, office to order lower appliance manager board.; ordrng 1 WPW10292566 (cntrl-elec 286.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near The Bluffs, Strongsville, OH 44136
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL ART104TFDW00 "Tested refrigerator, no air flow from freezer. Found evaporator fan needed replaced. Replaced evaporator fan, from truck stock, refrigerator is now operating properly. Did not set down mitigation mat, refrigerator is in storage currently.; used 1 WP2315539 (MOTOR-EVAP) from stock"

Near Puritas Ave, Cleveland, OH 44135
Paul P.

Paul P.

DRYER WHIRLPOOL WED8000BW0 "Tested dryer, only one stored error code for L2 voltage. Checked voltages at terminal block, all good. Dryer starts, heats and ventilating properly. Did set the customer-focused dryness level to CF2, and cleaned sensors."

Near Sanford Dr, Parma, OH 44134
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC300EBL01 "Door recieved has big scratch on it(see pics), reordering door; ordrng 1 13107888BQ (dor-fip bl)"

Near Elmwood Ave, Wickliffe, OH 44092
Jeff M.

Jeff M.

WASHER MAYTAG MVWB8800BW0 Tub seal is leaking. Needs new bearings stater rotor RPS sensor wash machine is leaking; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (RPS) and 1 WPW10419333 (STATOR)

Near Cross Creek Dr, Mentor, OH 44060
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 CC that machine was not defrosting and was frosted up all over interior. Customer has had machine turned off for a few days to defrost. Tech cannot determine the issue since machine was off. Adjusted rollers and doors to make sure doors are closing properly. Problem was most likely an air leak. Advised customer to monitor and place another call if problem returns.

Near Wagar Rd, Rocky River, OH 44116
Brian B.

Brian B.

DISHWASHER KITCHENAID KDTE204GPS0 Installed listed parts. Ran calibration cycle. All functions normal. Op test ok.

Near Bunts Rd, Lakewood, OH 44107
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced the ice maker and valve. Optest ok. Out of water mats “they are in my truck” on the 5 path floor with no elevator. Laid a receipt down as a mat. No one is occupying the unit at this time.

Near Park E Dr, Beachwood, OH 44122
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW2 "Replace,tub ring,opt test ok"

Near Pine Hollow Blvd, Lorain, OH 44055
Corina B.

Corina B.

RANGE WHIRLPOOL WEE730H0DS0 Replaced the cooling fan. Heated oven to 350*. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Detroit Ave, Cleveland, OH 44113
Jeff M.

Jeff M.

RANGE MAYTAG MET8720DS01 Installed new part unit op tested good

Near Grayview Ct, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR GE GFE29HGDEBB Replaced fresh food fan motor. Cleared ice buildup. Unit fan running now. Customer to monitor

Near Fairfax Dr, Geneva, OH 44041
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL ED5FHAXVY01 "Found compressor windings failed and tripping thermal on starter. Needs compressor replaced. Cust will likely be replacing unit. Office to not order parts unless contacted. ; ordrng 1 W10233961 (compressor,), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Crystal Creek Dr, Brecksville, OH 44141
David R.

David R.

WASHER WHIRLPOOL MVWC425BW1 "Will not start a cycle. Ran through service and manual mode. Would not go into spin or agitation. Went through steps and checks voltages and ohms for drive system. Checks from fine. Replace main control.Customer didn’t want repair. Just to pay service call. Ran total $317.15 by accident. Called and voided that. Customer paid svc $96.02. As leaving house, customer wanted the repair. Call voided the $96.02. Pvr will not let me run anymore cards. Customer to call office with another card number to order parts and pay for whole repair.; ordrng 1 W10671342 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Eaton Blvd, Grafton, OH 44044
David R.

David R.

DISHWASHER WHIRLPOOL WDT710PAYE6 "Will not call for water. Checked connections back to control. 120v. Ordering fill valve.Customer cell phone. ; ordrng 1 WPW10327249 (water intake valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Nesthaven Way, North Ridgeville, OH 44039
David R.

David R.

RANGE WHIRLPOOL WOD77EC0HS Will order in new nameplate.; ordrng 1 W11178521 (NAMEPLATE )

Near Center Rd, Avon, OH 44011
Brian M.

Brian M.

WASHER MAYTAG MHW5100DC0 Called customer ordering parts needed Spoke to office miscommunication with customer and whirlpool as to what was happening ; ordrng 1 W11029844 (cntrl-elec) and 1 W11044559 (hose) and 1 WPW10448876 (switch-wl)

Near Taylor Wells Rd, Chardon, OH 44024
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT920SADM2 "Customer complaint that upper rack is falling off, confirmed , found upper rack track broken, unit needs new tracks, customer does not want repair ; ordrng 1 WPW10460371 (track 54.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near McFarland Ridge, Chagrin Falls, OH 44023
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF535SWBM00 "Ice maker not advancing and light switch not actuating. Office to order ice maker, harness, and light switch. Put mitigation mat under refrigerator.; ordrng 1 12002646 (light switch) and 1 W10884390 (icemaker) and 1 WPW10458985 (harns-wire)"

Near Shagbark Trail, Strongsville, OH 44149
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDTE334DSS0 "Sump assembly is leaking. Office to order sump assembly. Did not put mitigation mat down due to leak.; ordrng 1 WPW10455261 (pump&motor 160.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Beresford Ave, Parma Heights, OH 44130
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KRFF302ESS01 Water reservoir is frozen and damaged. Ice maker is not advancing. Office to order ice maker and reservoir. Put mitigation mat under refrigerator.; ordrng 1 W10884390 (icemaker) and 1 W11229977 (RESERVOIR )

Near Beachwood Ave, Avon Lake, OH 44012
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found evap iced up into fan. Needs fan harness assy and completely defrosted. ; ordrng 1 W11087438 (EVAP FAN HARNESS)

Near Sherwood Trail, Brecksville, OH 44141
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Wrong disp sent. Reordered. ; ordrng 1 W11163769 (DISP ASSY)

Near Broadview Heights, OH 44147
Corina B.

Corina B.

RANGE WHIRLPOOL WFG320M0BW0 CC that the gas line is ripped off. Found the orfice lines are broken from lifting the top up. Will need new orfice holders. ; ordrng 1 W11028738 (holder-orf) and 1 W11050487 (holder-orf) and 1 W11162117 (ORFICE) and 1 W11167099 (ORFICE)

Near Westropp Ave, Cleveland, OH 44110
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DC3 The Controls are completely dead it is getting 120 V needs new controls; ordrng 1 W11120178 (UI) and 1 W11170706 (CONTROL )

Near Hampstead Rd, Cleveland Heights, OH 44118
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDPM354GPS0 Found left side hinge bent badly. Need to order hinges also part of tub is bent where hinge sits. Needs tub and left side hinge. Cust to call Home Depot. Customer wants unit replaced. EXTRA TIME. ; ordrng 1 W10681513 (tub-dishwr) and 1 WP8534854 (hinge-door)

Near Doyle Rd, Jefferson, OH 44047
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Ran diognostics, test 56, e2 im motor lost posittion, needs i/m, tested damper, sticking open, needs damper; ordrng 1 WPW10479155 (DAMPER6194) and 1 WPW10635023 (ADAPTER/SEAL2064) and 1 WPW10764668 (ICE MAKER14841), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Chamberlain Rd, Aurora, OH 44202
Robert A.

Robert A.

DISHWASHER GE GDF520PGJ4BB "Found drain pump just humming, lines clear, needs pump; ordrng 1 WD35X20553 (DRAIN PUMP)"

Near Fairchild Ave, Kent, OH 44240
Brian M.

Brian M.

WASHER WHIRLPOOL WFW92HEFC0 Cc loud noise when runningFound noise coming from rotor - statorNeeds rotor - stator replaced; ordrng 1 W10870751 (stator) and 1 WPW10544980 (rotor)

Near Ivy Ct, Willoughby, OH 44094
Brian B.

Brian B.

M/W CONVECTION WHIRLPOOL WMH31017HS1 Micro not heating. 120v on primary winding at 770 watts. Will need new mag and diode. Office to order parts. R/s per Cust req.; ordrng 1 W10754299 (MAGNETRON ) and 1 W10886077 (DIODE)

Near Elmwood Rd, Bay Village, OH 44140
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found freezer frosted up due to air leak. Drawer glides are sticking causing drawer to not close tight. Will replace slides.. Office to order parts.; ordrng 1 WPW10397635 (SLIDE) and 1 WPW10397636 (SLIDE)

Near Andrus Ave, North Olmsted, OH 44070
Brian B.

Brian B.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Found machine not cooling properly . Checked temps , 50 ff, 29 freezer. Removed back panel. Found bugs under machine and in control board. Water lines and wiring have been chewed through under machine. Machine cannot be repaired.; saved tckt"

Near Thornhill Dr, Cleveland, OH 44108
Robert A.

Robert A.

RANGE WHIRLPOOL JDS9860AAP "Cc f9 now does not work, Found when any key is pressed, off showes in disp, unable to get into diognostics f9 is lock motor, lock nlaOp test okCust to replace; ordrng 1 74005675 (DOOR LATCH NLA 132.90) and 1 WP5760M301-60 (CONTROL 98724), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lucerne Dr, Chagrin Falls, OH 44023
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Door seals good, Found lower mullion cold, but turned on, needs mullion; ordrng 1 W10492234 (BRACE MULLION)"

Near Tulip Ln, Chagrin Falls, OH 44023
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed new handles and adjusted doors. Put mitigation mat under refrigerator. Order touch up paint. Damaged during delivery.; ordrng 1 511873 (paint)

Near Flagler Dr, Olmsted Township, OH 44138
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF507ESS0 Power supply board doesn’t belong to this fridge I took the part number off of the board in the fridge. The door that was sent has a gray interior this model number does not give the option of a gray or white interior. Re-order freezer door the white is a standard ; ordrng 1 LW10708432 (dor-fip ss) and 1 W10830288 (LED CONTROL )

Near OH-45, Austinburg, OH 44010
Paul P.

Paul P.

WASHER WHIRLPOOL WTW5000DW0 "Checked for error codes, only found a common stuck key (F2E1) code. Ran automatic and manual test modes, valves coming on correctly. Tested ohms on valves, over 200 ohms above resistance range, will need new valve assembly. Replaced valve assembly. Tested fill on washer. Still not at recommended levels, office to order control.; ordrng 1 W10634026 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Parkside Dr, Brooklyn, OH 44144
Paul P.

Paul P.

WASHER MAYTAG MVWC416FW0 "Tested washer, it will need a lid lock assembly, also the power cord has no ground connection to the washer, will need replaced. Office to order a power cord and lid lock assembly, and two latch screws. Note, even though the lid lock is truck stock, better to have one sent since this will need to be a return visit. Did not set down mitigation mat, washer is in basement near floor drain.; ordrng 1 W10838613 (lid lock assembly) and 1 W10877409 (power cord) and 2 WPW10273971 (screw)s"

Near E 66th St, Cleveland, OH 44127
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7500GC0 Parts have not arrived. ; schdld next appmnt for 9/25 TUE !

Near Mayfield Rd, Cleveland Heights, OH 44118
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL GD5PHAXMS10 "Found drawer glide/ cover in ff broken, back of drawer broken, also glide in frz broken; ordrng 1 W10508993 (COVER) and 1 WP2188656 (DRAWER) and 1 WP2261448 (L TRACK)"

Near Ashton Trail, Chardon, OH 44024
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8040DW1 Found unit getting a f5e3 error. Latch continues to unlock over and over. Needs latch and main control ; ordrng 1 W10810403 (latch) and 1 W10916647 (CONTROL )

Near W 43rd St, Ashtabula, OH 44004
Dan H.

Dan H.

DRYER WHIRLPOOL MGDB835DW4 "Customer complaint that unit is not starting just check lint screen light flashing, customer was pressing start button once, showed customer that you have to hold the start button, started normal dry cycle, unit is operating as designed"

Near Pinehill Dr, Mentor-on-the-Lake, OH 44060
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Installed new deli drawer lid mounts, op test good, customer cannot find proof of purchase , ran entitlement for purchase date"

Near Portage Dr, Eastlake, OH 44095
Chad  P.

Chad P.

REFRIGERATOR JENN-AIR JS42PPFXDA Installed switches. Op test ok.

Near Lake Charles Dr, Independence, OH 44131
David R.

David R.

WASHER WHIRLPOOL MFW9700SQ1 Replaced pump and bellow. Op test ok

Near Shupe Ave, Amherst, OH 44001
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW1 "Found same error code,found drain push in pipe all the way it wasn’t properly installed it could be the reason for error code no fill long fill,it explain that drain hose has to be 4.5 in on pipe otherwise it won’t get it proper air flow explain customer what to do"

Near Meadow Lark Dr, Lorain, OH 44053
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Evacuated r134a Installed compressor dryer and evap Ran 30 inch vac for 20 min Filled unit with 5.5 oz of r134a Frost and cool returned OP TEST OK Advised to let cool for 48 hours

Near Ashtabula Point, Roaming Shores, OH 44084
Gabriel P.

Gabriel P.

ICEMAKER WHIRLPOOL WRF560SEYM04 "Replace icemaker jump started,opt test ok"

Near Thelma Dr, Sheffield Lake, OH 44054
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4800BQ0 "Ran diagnostics found error code f7e6 motor faulty,and f7e5 shifter faulty and f5e2 lid lock faulty,and f5e3 lid unlock faulty,checking underneath washer saw some burning little spot on motor try to ran drain and spin lid lock click for 7 time this machine going to need new motor lid lock and shifter giving customer and estimate total $578.33 customer will not fix ,do not order parts did not leave water mat do to concrete basement"

Near Caroline Ave, Lorain, OH 44055
Brian M.

Brian M.

WASHER MAYTAG MVWB725BW0 "Cc that unit is loud Found grease on floor from bearing, Found bearing loud Customer does not want to repair at this time Customer paid 96.02"

Near Falcon Ridge Rd, Chesterland, OH 44026
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Installed control Ran auto test and calibration

Near Chatham Dr, Aurora, OH 44202
Dan H.

Dan H.

DRYER WHIRLPOOL MGDB835DW3 "Installed new felt seal, op test good"

Near Hilliary Ln, Aurora, OH 44202
Brian M.

Brian M.

WASHER MAYTAG MHWC7500YW0 Installed control Ran auto test OP TEST OK

Near Commodore Cove W, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR GE GFE28GSKDSS "Customer complaint of loud noise, Ran service test cycle, started fresh food section evaporator fan , freezer section evaporator fan, ice box fan, deli drawer fan, condenser fan, ice maker harvest cycle and compressor , no unusual noises heard, unit is operating as designed"

Near Cochran Rd, Aurora, OH 44202
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Installed control Ran auto test and calibration

Near Chatham Dr, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Customer complaint that unit is leaking from dispenser , found an ice cube stuck between ice door and chute, keeping ice door open, dispensed ice, watch a cube get stuck in the ice door twice, no damaged parts to ice dispenser(chute or door), called whirlpool techline spoke to Leon , techline states no repair can fix this, unit is operating as designed , file number 7723012539"

Near Silkwood Ln, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHV00 "Installed new control, op test good"

Near Solon Rd, Solon, OH 44139
Dan H.

Dan H.

M/W CONVECTION WHIRLPOOL WMH53520CB5 "Installed new magnetron , op test good"

Near Augustine Dr, Parma, OH 44134
Macaulay G.

Macaulay G.

DRYER KENMORE 110.780628 Needs vent cleaned.

Near Timber Lake Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

DRYER GE GTDP490GD6WS Replaced bearing kit. All tested ok.

Near Hearthstone Rd, Parma, OH 44134
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL NTW4600YQ1 "Customer complaint of after unit fills, it does nothing else. Found shifter fault. Replaced shifter from truck stock. Ran calibration cycle. All tested ok. Put mitigation mat under washer.; used 1 WPW10006355 (ACTUATOR) from stock"

Near Parkmount Ave, Cleveland, OH 44135
Macaulay G.

Macaulay G.

REFRIGERATOR AMANA MFI2067AES12 "Put in new chute, found that this was not the issue as well. Only leaving one other option, low voltage board 67006294. This part is no long available. Spoke with AB, instructed to inform customer that we will refund all but the service charge. Management will review call."

Near W 220th St, Fairview Park, OH 44126
Macaulay G.

Macaulay G.

RANGE KITCHENAID KSEG700ESS2 Heat escaping from around door. Found door was not on properly. Corrected issue. Tested ok.

Near Heron Bay, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

WASHER MAYTAG MAH8700AWW Found water not draining. Drain pump had debris in it. Removed debris. All tested ok. Spinning and draining properly.

Near Truxton Pl, Avon, OH 44011
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found gap in freezer door gasket. Steamed and conformed gasket. Op test ok.

Near Woodwalk Dr, Brecksville, OH 44141
Chad  P.

Chad P.

DISHWASHER KITCHENAID KUDS03FTWH3 Installed control and disp. Op test ok.

Near Jacqueline Dr, Parma, OH 44134
Chad  P.

Chad P.

DISHWASHER KITCHENAID KDFE304DBL0 Found glass in pump. Removed and ran normal wash. More glass got into pump. Removed again and ran normal wash. Op test ok.

Near W Sprague Rd, Broadview Heights, OH 44147
Chad  P.

Chad P.

DRYER AMANA NED4600YQ1 Found thermal open. Replaced and cycled heat. Op test ok. Unit buzzing. Tech removed coins as a courtesy.

Near Creekwood Ln, Strongsville, OH 44136
Chad  P.

Chad P.

RANGE WHIRLPOOL WFG320M0BB2 Installed probe. Found microwave and oven on the same circuit. This cannot be. The microwave needs to be on an independent circuit. Probe checks good that was replaced. The most likely cause is interference to the oven from the microwave. Advised customer to have an electrician out to correct this issues.

Near North Greystone Drive, Strongsville, OH 44149
Corina B.

Corina B.

RANGE WHIRLPOOL WFC310S0EW1 Replaced the switch and the hinges. Optest ok.

Near Acacia Park Dr, Lyndhurst, OH 44124
Corina B.

Corina B.

WASHER WHIRLPOOL NTW4516FW2 Replaced the control and lid latch. Ran a calibration. Optest ok.

Near E 117th St, Cleveland, OH 44108
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF760SADW2 Installed new part unit op tested good

Near Hayes Dr, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

WASHER WHIRLPOOL CAE2745FQ0 The hot water was off

Near Noble Rd, Cleveland Heights, OH 44121
Robert A.

Robert A.

WASHER GE GLWN2800DOES "Installed motor, ran unit, op test ok"

Near Freedom Rd, Windham, OH 44288
Robert A.

Robert A.

WASHER MAYTAG MVWX655DW1 "Ran diognosticslock failure, replaced, ran recal cycle, op test ok"

Near OH-225, Ravenna, OH 44266
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Verified pop, sent pic. Found large cold area on left side of machine with large sweat pattern. Lower half of side is at 50 deg, upper half at 73 deg. Water dripping down side onto floor. Called whirl TL., Dave, 7723007915. They will send for review as machine cannot be repaired. Whirl will contact customer. No further service necessary."

Near Edward Walsh Dr, Willoughby, OH 44094
Robert A.

Robert A.

WASHER MAYTAG MVWB835DW3 "Found with a heavy load, tub will sink and rubb on pan under unit, cust to remove pan, ran diognostics, no codes, ran test 51, op test ok"

Near Mavis Trail, Streetsboro, OH 44241
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc jet dry not staying in dispenserInstalled new dispenserOP TEST OK

Near Foxhall Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

WASHER MAYTAG MVWC425BW0 I found the drain hose low I ajusted the hose unit op tested good

Near London Rd, Cleveland, OH 44110
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE515S0ES1 Not warranty cust will have the installers put a cord on

Near Mentor Avenue, Willoughby, OH 44094
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW1 The unit was being load incorrectly I explained to the cust how to properly use the washer op tested good

Near Conestoga Tr, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER FRIGIDAIRE LTF6000ES0 I was not able to copy the issue op tested good

Near Deerfield Dr, Madison, OH 44057
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Ice maker would not cycle on its own. Replaced with ice maker from t/s. Op test ok.; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Monroe Ct, Oberlin, OH 44074
Brian B.

Brian B.

FRONT LOAD WASH WHIRLPOOL WFW94HEXW1 Replaced motor control. Ran co test cycle. All functions normal. Op test ok. Brought back core for return. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Lake Rd, Bay Village, OH 44140
Dan H.

Dan H.

WASHER MAYTAG MVWB855DC2 "Customer complaint that unit is not spinning clothes out, ran diagnostics found f0e3( over load) error code, ran high speed spin in manual test cycle, unit spins, suspension is good, unit shifts to agitate, unit is operating as designed"

Near Invermere Ave, Cleveland, OH 44128
Robert A.

Robert A.

DISHWASHER KITCHENAID KDPE334GPS0 "Installed railes, op test ok"

Near Eggleston Rd, Aurora, OH 44202
Robert A.

Robert A.

MICROWAVE WHIRLPOOL WMH76719CZ2 "Ran diognostics, no codes, sected beverage, unit ran 1.5 min, water was hot, tested on frozen veg, ran unit, heating correct, op test ok"

Near Hanes Rd, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ES5FHAXSB00 "Installed new adaptive defrost control, op test good"

Near Throckley Ave, Cleveland, OH 44128
Chad  P.

Chad P.

MICROWAVE JENN-AIR JMW2430DS01 Installed door glass. Op test ok.

Near Brecksville, OH 44141
Paul P.

Paul P.

WASHER KENMORE 110.238121 "Tested washer, found lid switch loose. Tightened lid switch, ran test cycles, operating properly now ."

Near Bay Landing Dr, Westlake, OH 44145
Paul P.

Paul P.

WASHER WHIRLPOOL WTW4816FW2 "Customer will send image of receipt to office. Did SB web search, found appliance was issued at Lowe’s within one year. Found loose connection at cold water solenoid. Checked all connections, ran washer through diagnostic and manual tests, operating properly now. Did not set down mitigation mat, washer is in basement near floor drain."

Near Elizabeth Ave, Cleveland, OH 44105
Paul P.

Paul P.

DISHWASHER KITCHENAID KDTE344DSS1 "Found obstruction at water inlet valve. Cleared obstruction, ran through wash and drain test, dishwasher is operating properly. Set down mitigation mat."

Near Wellington Rd, Cleveland Heights, OH 44118
Paul P.

Paul P.

DISHWASHER GE GDF620HMJ2ES "Installed tower heating element and mounting nuts. Tested operation of dishwasher, now working properly. Set down mitigation mat."

Near Clark Ave, Cleveland, OH 44109
Paul P.

Paul P.

WASHER WHIRLPOOL WTW4815EW1 "Found error codes for long/no fill and overflow, F8E1 and F8E5, drain hose needs to be at least 39” above the floor for proper washer operation. Washer passes all other diagnostic and manual tests. Did not set down mitigation mat, washer is in basement near floor drain."

Near Searsdale Ave, Cleveland, OH 44109
Corina B.

Corina B.

DRYER MAYTAG MED3500FW1 "CC that the unit does not turn. Found the side panel is bent and rubbing on the drum. Pounded the side out, drum is not hitting the side panel. Optest ok."

Near Mayfield Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

DISHWASHER AMANA ADB1600AWS1 CC that the start button is flashing and does not do anything. Checked the power to the unit 120. At the latch then at the control. Will need a new control.

Near W 16th St, Cleveland, OH 44109
Corina B.

Corina B.

DRYER WHIRLPOOL WED4815EW1 CC that the unit does not advance or heat. Checked the voltage at the terminal block. L1-n 0 volts l2-n 120 volts l1-l2 0 volts. Will need an electrician. Optest ok.

Near Maryland Ave, Cleveland, OH 44105
Arthur V.

Arthur V.

DRYER MAYTAG MDG7600AWW Found coils faulty. Needs coils and cabinet cleaned out Replaced coils and cleaned out cabinet Op test good ; used 1 279834 (COIL) from stock

Near Middle Ridge Rd, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR KENMORE 106.742524 Found unit needs evap fan motor and blade. Est=89.95sc. 98.00 labor. Shipping =18.99. Parts are 1-wpw10189703@68.00. And 1-wp2163777@36.42. Total est= 333.16. Cust will probably be calling back for repair.

Near Bar Harbour Ln, Mentor, OH 44060
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LGHB2867PFHA "Found new fan not running opening everything thing up to make sure I didn’t forget to plug in found everything ok,re seal some stuff with aluminum tape fan started running again it was tight on the spot I put it on but it seems confutable right I most of put it wrong way explain customer the different parts compare the old one with new one just replace i spoke to senior tech Brian brocco and he said if that doesn’t do it re schedule us to come back with him"

Near Truxton Pl, Avon, OH 44011
Arthur V.

Arthur V.

WASHER WHIRLPOOL GHW9400PW0 Found leak is in the front caused by hair etc on door glass. Gasket in bad shape with mold etc and should be replaced. Unit is stacked and dryer will have to be removed for service. Extra man is necessary— 2 MAN JOB —- est= 89.95 sc. 240.00 labor. 18.99 shipping. 1-wp8182119@134.89. And 1- wp818720@43.02. Total est = 569.00. Cust to replace unit. Unit was made in 2004 but customer didnt purchase till 2012.????

Near Edgecliff Dr, Euclid, OH 44132
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8040DW4 Replaced control and took core for return Ran validation cycle after repair passed.

Near Larkhall Dr, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced main bd. Unit started. Customer to monitor. Took core for return.

Near Sivon Dr, Painesville, OH 44077
Arthur V.

Arthur V.

DRYER WHIRLPOOL WED49STBW1 Found no 220 v at unit. Cust needs a electrician. Used sb webb for pop

Near N Ridge Rd W, Ashtabula, OH 44004
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Replaced the adapter and water valve. Optest ok.

Near Sheerbrook Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Customer complaint that unit is not dispensing water and had stopped cooling, fresh food section temperature at 36 degrees , freezer section temperature at 3 degrees, Evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, water dispenser is working, unable to duplicate the problem, unit is operating as designed"

Near Sheltered Cove, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 User interface is completely dead it is getting power needs main control and ui; ordrng 1 W11116422 (UI ) and 1 W11131683 (CONTROL )

Near Lucretia Ct, Mentor, OH 44060
Jeff M.

Jeff M.

RANGE MAYTAG MER8775AS0 "Bake ele open the main control is putting power out.; ordrng 1 W10779716 (BAKE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lloyd Rd, Wickliffe, OH 44092
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW0 The motor pulley is striped need a new motor ; ordrng 1 W11026785 (MOTOR )

Near Arrowhead Ave, Cleveland, OH 44119
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWX655DW1 the wash led is flickering. Needs a new control ; ordrng 1 W11116592 (CONTROL )

Near Garden Rd, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Icemakers getting power needs new icemaker that is not rotating; ordrng 1 WPW10300024 (ICEMAKER )

Near Somerset Trail, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FGHB2866PF2 Found ice maker in the beginning of harvest and stalled. Needs ice maker. ; ordrng 1 243297606 (ice maker)

Near Rio Vista Dr, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL GI6FARXXY08 Found ice maker not cycling. Needs replaced also cust complaint of right side door making noise found door cracked at bottom area. (See pic) and hinge receiver is moving with the door making a clunking noise. Advised cust 4-8 weeks for a door scheduled for 2weeks out ; ordrng 1 13107316SQ (dor-fip ms) and 1 W10882923 (ICEMAKER ) and 1 WPW10393265 (nameplate)

Near River Rd, Madison, OH 44057
Arthur V.

Arthur V.

RANGE MAYTAG MET8720DS01 "Customer complaint top oven would get up to preheat temp but then not keep up to desired temp. Last week trying to cook thin chicken breasts in oven for 20 min they were still raw. Checked element. Good 28 ohms. Checked sensor. Good 1085 ohms at room temp. Did temp test at 350 deg. Let cycle 10 min past preheat temp buzzer. Unit did not recover. Sensor checks good. Relay on bd only closed after moving range. Needs control ; ordrng 1 WPW10778304 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Grayview Ct, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS526SIAH00 "Found unit needs both water tubes going from water valve to door and new right side door hinge SM CALL ME BEFORE ORDERING PARTS ; ordrng 1 W10820362 (hinge-door) and 2 WPW10238092 (tube-water)s and 1 WPW10412762 (cam-door), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sanford St, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER MAYTAG MHW3505FW1 The unit was empty and flashing a water sensor error. The unit needs a new water sensor ; ordrng 1 WPW10448876 (SENSOR )

Near Clyde Rd, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG MFW2055YEW02 "Upon arrival i found frost and some ice around evap fan and outside fan cover. Half the top of the freezer was covered with water droplets— took off evap cover and evap had been going thru defrost and all the moisture ,snow,ice was along the top of freezer. Called techline. Joel. File number 7723004823. While running unit found damper noisy order damper ; ordrng 1 WPW10257451 (damper)"

Near Huntington Ct, Ashtabula, OH 44004
Brian B.

Brian B.

WASHER MAYTAG MHW5500FW1 "When plugged in, drain pump runs, machine in flood mode. F3E1 code. Cleared code. Checked pressure hose and sensor ( they have been replaced 3 months earlier for same issue ).. ran co test cycle, completed successfully with no code coming back. Per tech sheet, check pressure hose and switch, drain pump ( is working ), and water valve. Called whirl TL, Tbor, 7722998696 he said if door was locked and drain pump running and no water in machine, control is not reading analog sensor properly. He said to prevent another callback, replace control and also replace air dome as they have had some problems with that. Office to order parts. Customer needs last call if possible after 4:00.; ordrng 1 W10903220 (AIR TRAP) and 1 W11201286 (CONTROL)"

Near Kingsbury Dr, Rocky River, OH 44116
Brian B.

Brian B.

DISHWASHER KENMORE 66513183K800 "Approx 10 yrs old. Ran diag test cycle. Not enough water into machine. Will need new water valve. Also, main wash pump motor laying on floor separated from sump. Will give est on sump and valve. Customer does not want to repair machine. Do not order parts. Paid ser call.; ordrng 1 W10168823 (pump&motor 24864) and 1 WPW10158389 (VALVE 6048), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Long Pointe Dr, Avon Lake, OH 44012
Robert A.

Robert A.

WASHER MAYTAG MVWB835DW0 "Found lid lock clicking, control. Randomly beeping and flashing, disconnected lid lock, no change, removed all loads, cycled power, Ran diognostics, 5/1, 5/2, 5/3, lid lock faults , 3/1 presure fault, needs control and lid lock; ordrng 1 W10810403 (LATCH) and 1 W11100602 (CONTROL)"

Near Winchell Rd, Hiram, OH 44234
Gabriel P.

Gabriel P.

WASH/WASH/DRY ST WHIRLPOOL WET3300XQ0 "Open back panel found pulley crack,replace with new one,check all thermal fuses and they all had continuity,check door switch is good I been here for 4 hours now trying figuring out what’s going on and what I’m missing to check requesting senior tech to have a look at this machine with me ,will not charge labor till we find out,what is wrong with unit ; used 1 279640 (PULLEY-IDLER) from stock"

Near Aqua Marine Blvd, Avon Lake, OH 44012
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHS2622MWJ Cc that gasket it ripped Found tear in freezer door gasketNeeds freezer door gasket replaced ; ordrng 1 241786002 (gasket-frzr door )

Near Ridge Rd, Wickliffe, OH 44092
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC302EBS00 Cc ice bin not secured to doorFound plastic magnet housing crackedNeed new magnet; ordrng 1 W11175810 (MAGNET)

Near Villa Ridge, Bainbridge Township, OH 44023
Corey L.

Corey L.

DRYER WHIRLPOOL WED6600VW0 "Customer complaint of a squeal and sometimes a thumping, started dry cycle, heard the thump and squeal until squeal tapered off, found tension pulley bearing sticking and leaking its grease, belt is very frayed, unit needs new belt and pulley; ordrng 1 8547174V (pulley-idr 25.73) and 1 WP8547168 (belt 46.21)"

Near Settlers Reserve Way, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSC24C8EYY03 "Customer complaint fridge not cooling, temps at 45 frz and 50 ff, fans are running, no frost on ff evap, barely any frost line on frz evap like 5%, found ff evap leaking at connection, unit needs new ff evap ; ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator FF)"

Near Tudor Cir, North Royalton, OH 44133
Corey L.

Corey L.

WASHER MAYTAG MVWC350AW1 "Customer complaint washer not draining had to bail out water, started drain and spin, pump made grinding sound, tilted washer to inspect drain and the pump ran but sounding raspy, started drain again, pump made grinding sounds, a fin has broke, unit needs new drain pump; ordrng 1 WPW10276397 (drain pump assy 118.11), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Vine Ct, Rocky River, OH 44116
Brian B.

Brian B.

REFRIGERATOR AMANA ART308FFDM03 "Found food freezing in ff compartment. Per ser pointer, replace control. Will also replace sensor. Office to order parts. Manufacture date per mod plate is 5/2018. Still under 1 year warr. Customer needs later appt if poss. Please ship part to office. ; ordrng 1 W10914178 (CONTROL) and 1 WPW10384183 (FF THERMISTER )"

Near N Marginal Rd, Cleveland, OH 44114
Corey L.

Corey L.

WALL OVEN KITCHENAID KODC304EBL00 "Customer complaint unit dead again, confirmed, found thermal fuse open again, do not know why a display would have been ordered, customer is demanding part by tomorrow ; saved tckt"

Near Rochester Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW0 "Still flashing f5 and not locking lid, ordering lid and control, either bad control or the magnet in the lid has moved and not engaging lock, my magnets could not prove it was necessarily the lid, getting both to be sure; ordrng 1 W10920541 (cntrl-elec) and 1 W11259006 (LID)"

Near Forest Hill Ave, East Cleveland, OH 44112
Chad  P.

Chad P.

REFRIGERATOR KITCHENAID KSRL25FRST04 "Found several issues with unit. Optics fault. Fill tube leaking to I.m. And evap has a leak. Gave written est for just evap and the. Optics and water line. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 W10757851 (cntrl-elec 173.04) and 1 W10843121 (DRIER, 31.91) and 1 WP2188823 (EVAP 254.50) and 1 WP2256096 (FITTING 72.23), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Settlers Passage, Brecksville, OH 44141
Chad  P.

Chad P.

WASHER WHIRLPOOL WFW8640BW0 Installed shock. Found tub cracked on shock mount in front left . Needs tub assy replaced. ; ordrng 1 WPW10737541 (TUB ASSY)

Near Sailor Cir, North Royalton, OH 44133
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDTM354DSS5 "Replaced heater, sump and motor assembly, silverware rack, and silverware basket. All tested ok. Advised to use a cleaner to help get rid of odor. It may take several cycles. Customer needs another bottom silverware basket, top silverware basket, 2 cup shelves, and knife holder. Office to order these items. Put mitigation mat under dishwasher.; ordrng 1 W11240750 (TOP SILVERWARE ) and 1 W11251573 (SILVERWARE RACK) and 1 WP8562069 (baskt-ware) and 2 WPW10082649 (cup shelf)s"

Near N Bexley Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 "Freezer door is warped, causing it not to seal. Office to order freezer door.; ordrng 1 12977878BQ (dor-fip)"

Near Grove Ln, Avon, OH 44011
Dan H.

Dan H.

DISHWASHER FRIGIDAIRE FFBD2406NW0A "Customer complaint that unit is not cleaning dishes, Placed glasses upright in racks and started normal wash cycle, unit filled and began spraying, incoming water temperature at 92 degrees, found a crack in upper spray arm, ordering upper spray arm ; schdld next appmnt for 9/24 MON !"

Near Milo Rd, Garfield Heights, OH 44125
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFHS2611LWMA "Customer complaint that water was pouring out of freezer section, freezer section temperature at 5 degrees, water to unit is turned off, turned on water, no water leaking out of dispenser, ice maker was turned off, turn ice maker on, ice maker cycled and filled, ice maker continued to cycle and fill, ice maker did not stop cycle, unit needs new ice maker ; ordrng 1 241798231 (ice maker )"

Near Moneta Ave, Aurora, OH 44202
Corina B.

Corina B.

WASHER GE GTW680BSJ3WS CC that the unit did not finish a cycle or use fabric softener and turned on the next day without being powered on. Ran diag no codes. Ran manual test everything checks. Called CP since he stopped by on first visit and advised me to order a control. ; ordrng 1 WH18X26234 (CONTROL )

Near Watercrest Ave, Maple Heights, OH 44137
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA CC that the unit is not making ice. Cycled ice maker heater does not turn on. Will need a new ice maker and water valve. Advised cust to replace the saddle valve with inline valve. Called SM to order parts. ; ordrng 1 242252702 (valve) and 1 5303918344 (ice maker assy)

Near Cannon Rd, Solon, OH 44139
Chad  P.

Chad P.

MICROWAVE WHIRLPOOL WOC95EC0AS04 Ran unit 2x with cup of water. Water boiled in three minutes. Cooked popcorn per instructions. Cooked correctly. Cust cooked frozen muffin for 30 seconds and it was still frozen how ever tech had no cooking instructions. Cooking times check normal. Door switch did fail while cooking. Needs interlock assy replaced. ; ordrng 1 W11033422 (INTERLOCK)

Near Ennis Dr, Strongsville, OH 44149
Chad  P.

Chad P.

OTR MICROWAVE KITCHENAID KMHS120ESS3 "Found interlocks failed, shorted and took out fuse. Jumped fuse. Owner to board but no op. Needs interlocks fuse and control. ; ordrng 1 W10450407 (harns-wire) and 1 W10881539 (CONTROL) and 1 WPW10531156 (FILTER, FUSE)"

Near Akins Rd, North Royalton, OH 44133
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Installed new part unit op tested good

Near Midland Rd, Mentor, OH 44060
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KFIS29BBWH00 "E5 error for ice maker timed out. Office to order ice maker.; ordrng 1 WPW10764668 (ice maker 148.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Westover Ave, Rocky River, OH 44116
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW3 Replaced the lid lock and control. Brought core back for return. Optest ok.

Near Cedarbrook Rd, Cleveland Heights, OH 44118
Robert A.

Robert A.

WASHER MAYTAG MHWE201YW00 "Found bearing loud, basket loose, needs basket and tubWill need 2techsChecked w/office, no parts covered Does not want repairedRefused to pay svcCalled ab na, talked w/js; ordrng 1 W10313497 (TUB F148.67) and 1 W11239040 (TUBE R51072) and 1 WPW10205253 (BASKET36650), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Timberview Dr, Ravenna, OH 44266
Jeff M.

Jeff M.

DRYER ROPER RED4440VQ1 Installed new part unit op tested good. I was get ready to hook the vent back up and I noticed that the middle of that is completely shredded. I left the dryer partially pulled out so he can take care of the venting

Near Chagrin Dr, Mentor-on-the-Lake, OH 44060
Jeff M.

Jeff M.

MICROWAVE WHIRLPOOL WMH31017HZ Installed new part unit op tested good

Near Mentor Ave, Mentor, OH 44060
Paul P.

Paul P.

DISHWASHER/B-IN WHIRLPOOL KUDS01IJBS0 "Control panel not sending start signal to control. Also, screw mounts are cracked/ missing on panel and missing screws. Office to order panel (black finish) and 4 screws. Did not set down mitigation mat, dishwasher is not operational.; ordrng 1 WP8270232 (panel-cntl) and 4 WPW10348409 (screw)s"

Near Broadview Rd, Broadview Heights, OH 44147
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL KDFE104DSS5 Installed new part unit op tested good

Near Holly Park Dr, Mentor, OH 44060
David R.

David R.

REFRIGERATOR GENERAL ELEC DSE25JMHBCES "Dispenser interface not working. Checked voltage back to main control, receiving about 12v. Needs new interface, ordering.; ordrng 1 WR55X20460 (interface dispenser)"

Near Boston Ave, Elyria, OH 44035
Arthur V.

Arthur V.

DISHWASHER GE GHDA480N00BB Found unit needs lower spray arm (clogged ) door gasket and bottom door seal. Est= 89.95 sc. 18.99 shipping. 115.00labor. Parts wd08x10059@92.83. And wd08x10018@33.56 and wd08x10044@48.73. Total est = 426.99. Cust does not want repaired

Near Primavera Dr, Mentor, OH 44060
Arthur V.

Arthur V.

RANGE WHIRLPOOL KERS807SSS02 Installed both parts getting same error. Called techline talked to Mike. File number 7723002399. Went by tehsheet said to replace key pad then cable in between the the user interface. Then the user interface which is actually the control bd They want 366.00 for the second bd. Customer would not have repaired unit for a additional 366.00. Please return all but 89.95 plus tax back to customer

Near Traymore Blvd, Eastlake, OH 44095
Chad  P.

Chad P.

RANGE WHIRLPOOL AER5845QAF "Found hinges bent and door falling off. Needs door hinges replaced. ; ordrng 2 74010546 (hinge,door)s"

Near Melody Ln, Parma, OH 44134
Robert A.

Robert A.

WASHER MAYTAG MVWB835DW1 "Found unit not turning on, control recieving 120vac, disconnected all loads, ng, needs control and ui; ordrng 1 W10861510 (UI) and 1 W11024149 (CONTROL)"

Near Hattrick Rd, Rootstown, OH 44272
Brian B.

Brian B.

WASHER GE GTW460ASJ0WW "CC that machine not agitating properly. Ran diag, no codes. Ran field service test. All functions normal . Op test ok."

Near Franklin Blvd, Lakewood, OH 44107
Robert A.

Robert A.

WASHER MAYTAG MVWB835DW0 "Ran diognostics, 5/1 lock failure, tested lock, good, 7/0 power loss, checked outlet, good, started spin cycle, unit locks, goes to done and stays locked, disconnected all loads, ng, needs control and ui; ordrng 1 W10810403 (LOCK) and 1 W10861510 (UI) and 1 W11100602 (CONTROL)"

Near Red Brush Rd, Ravenna, OH 44266
Brian B.

Brian B.

WASHER WHIRLPOOL WTW4950HW0 "CC that machine was banging. Ran diag, off balance load fault code. Cleared code. Checked lower components and suspension. All checks good. Ran manual diag and tested spin. All functions working as designed. Advised customer on operation, op test ok."

Near Brick Mill Run, Westlake, OH 44145
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Operations test confirmed a failed FF thermistor. All other tests passed (FZ thermistors, damper motor, etc.) Office to order FF thermistor. Set down mitigation mat.; ordrng 1 WPW10384183 (thermistor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Settlement Acres Dr, Brook Park, OH 44142
Brian B.

Brian B.

DISHWASHER WHIRLPOOL ADB1500ADS4 Replaced sump assembly and control. Ran diag test cycle. All functions normal. Op test ok. Brought back core for return .

Near Detroit Ave, Lakewood, OH 44107
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL KSBP25FJSS01 No voltage to dispenser switches. Checked voltage at hinge. 120v from door switch to hinge. Failed door wiring. Would need new door. Customer does not want to replace. Paid sc. did not repair.

Near Lake Ave, Lakewood, OH 44107
Robert A.

Robert A.

WASHER MAYTAG MVWB835DW1 "Ran diognostics, no codes, ran test 51, noise in adj, removed coins from adj, ran test 51 again, all passed, ran test 52, good, started normal wash, watched fill, adj drain and spin, good, working as designed, op test ok"

Near Gilbert Rd, Ravenna, OH 44266
Robert A.

Robert A.

DRYER ELE HOTPOINT HTDX100EM8W "Found fuse open, jumped out, ran unit, good, replaced, op test ok; used 1 W10138793 (FUSE) from stock"

Near OH-44, Ravenna, OH 44266
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found main power wire loose the installer use to big of connector change and fix it ran diagnostics,opt test ok,leave water mat,dishwasher functioning correctly,customer happy"

Near Landings Way, Avon Lake, OH 44012
Chad  P.

Chad P.

DISHWASHER MAYTAG MDB8959SBW2 "Found membrane shorted. Needs console replaced. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 WPW10475778 (CONSOLE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hanna Rd, Willoughby Hills, OH 44094
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDB Cc of unit not making ice Found unit not plugged in and ice maker turned off I can not test icemaker for water unit is not hooked up to water RTM not here to locate proper parts needed for testing water

Near Euclid Ave, Willoughby, OH 44094
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc that unit was shocking her Found unit attached to outlet adapter and adapter was broken Customer had another on hand Also found lid latch malfunctioning.. locking and unlocking by itself Replaced lid lock using truck stock Ran auto test OP Ok ; used 1 W10838613 (LATCH) from stock

Near Farnhurst Rd, Lyndhurst, OH 44124
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Cc ice maker not producing iceFound fridge temperature at 49 degrees and fridge evaporatorfrosted overDefrosted evap Tabs broken off evap coverNeeds evap cover ; ordrng 1 W11188493 (COVER EVAP) and 2 WP67006908 (screw)s

Near Red Oak Ln, Rock Creek, OH 44084
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS30FXSS1 Cc of unit not working and all wheels broken Found float switch stuck up Cleaned float switch ran test cycle unit workin OP TEST OK Found rack rollers broken on both upper and lower racks Customer does not want to repair Paid svc 97.15

Near Dorset Dr, Chagrin Falls, OH 44022
Brian M.

Brian M.

REFRIGERATOR MAYTAG MBF2258XEW1 Installed ice maker and arm OP TEST OK

Near Skyline Dr, Moreland Hills, OH 44022
Brian M.

Brian M.

COOKTOP ELE WHIRLPOOL WFG320M0BW2 "Cc left front burner taking too long to igniteFound burner cap sitting too low, causing arc in wrong positionReplaced burner capsOP TEST OK"

Near Fruitland Ave, Mayfield Heights, OH 44124
Paul P.

Paul P.

RANGE WHIRLPOOL WFG525S0HS0 "Installed gas valve. Tested for leaks=none. Tested oven and burner operations, all operating properly."

Near W 70th St, Cleveland, OH 44102
Corey L.

Corey L.

DRYER WHIRLPOOL WED4815EW1 "Customer complaint dryer not spinning, confirmed unit not spinning, found belt snapped, pulley is good, replaced belt, op test good ; used 1 341241 (BELT) from stock"

Near Ludgate Rd, Shaker Heights, OH 44120
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL ED5PVEXWS14 "Checked temps 44 ff, -8 freezer... all functions and cooling normal. Freezer control was set too high, closing damper. Adjusted controls, op test ok."

Near Bennington Hamlet Cir, Euclid, OH 44123
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Found damage to bottom of fresh for cabinet. Called Whirlpool, spoke with Andrew. Send him pictures of damaged cabinet. They are reviewing issue and with contact the customer."

Near Avon Belden Rd, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WGD4815EW2 Replaced drum and motor. All tested ok.

Near Bretton Ridge Dr, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDTE504DSS0 Replaced drain pump and sump assembly. Put mitigation mat under dishwasher.

Near Murray Ridge Rd, Elyria, OH 44035
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Customer complaint that water is leaking into fresh food section , Found evaporator drain tube clogged, cleared evaporator drain tube, op test good"

Near E 147th St, Cleveland, OH 44128
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Customer complaint of frost build up in freezer section, found frost build up prevent door from closing creating more frost, cleared frost, door closes and seals, op test good"

Near Allen Dr, Walton Hills, OH 44146
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Installed new user interface , op test good"

Near Sonny Dr, Walton Hills, OH 44146
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new control and evaporator fan , op test good"

Near Snowville Rd, Brecksville, OH 44141
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GX5SHTXVA00 "Customer complaint that ice maker defrost freezer every few days, fresh food section temperature at 47 degrees freezer section temperature at 18 degrees, unit is in defrost, defrost cycle ended, evaporator fan is running, compressor and condenser fan are running, good frost pattern formed, unit needs new control, installed new control, op test good ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD 152.20) from stock"

Near Garnet Cir, Stow, OH 44224
Dan H.

Dan H.

REFRIGERATOR AMANA ASI2575FRS00 "Customer complaint that unit is making a loud noise, Found condenser vibrating, adjusted unit and leveled, no noise now, op test good"

Near Raleigh Ct, Aurora, OH 44202
Gabriel P.

Gabriel P.

DRYER MAYTAG MGDB765FW0 "Found loose wire connector on one of the coil,that’s why customer wasn’t getting any heat,I plug it in ,opt test ok customer happy found pop on sb web also."

Near N Doovys St, Avon, OH 44011
Corina B.

Corina B.

WASHER MAYTAG MVWC555DW0 Replaced the hub. Ran a calibration. Ran a rinse and spin. Optest ok. Bill to new community ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Woodland Ave, Cleveland, OH 44104
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEYB04 "Replaced the evap fan, blade and control. Brought core back for return. Optest ok. No water to unit."

Near Banbury Cir, Warrensville Heights, OH 44128
Corina B.

Corina B.

RANGE WHIRLPOOL WFE710H0AE0 Replaced the bake element. Heated oven to 350*. Optest ok.

Near Creston Ave, Cleveland, OH 44109
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFHT1831QS3 CC that the cans of pop were frozen. Ff 46 fz 10. . Found the top shelf at the highest position. Advised cust to lower the shelf. The control was set lower then it should be. Set control for recommend setting. Optest ok.

Near Georgetown Lane, Madison, OH 44057
Corina B.

Corina B.

REFRIGERATOR GE GNE26GMDGES CC that they could not pull the fz door out. Freezer door is opening and closing. Used silicone on the rails. Optest ok.

Near Argyle Dr, Madison, OH 44057
Robert A.

Robert A.

DRYER WHIRLPOOL WED72HEDW1 "Ran unit, found idler pully making noise, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER) from stock"

Near S Prospect St, Ravenna, OH 44266
Arthur V.

Arthur V.

MICROWAVE WHIRLPOOL KOCE500ESS05 Replaced inverter. Mag tube damaged in package Mag tube not needed mag not installed. Unit op test good. Heating properly now

Near Lake Rd, Conneaut, OH 44030
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Drain grommet was clogged replaced with p trap drain from truck stock. Part is covered by special project S38253. ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Arlington Ln, North Olmsted, OH 44070
Chad  P.

Chad P.

DISHWASHER JENN-AIR JDB3600AWS Installed console. Ran normal wash. Op test ok.

Near Nob Hill, Strongsville, OH 44136
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM3 "Installed new control, start led is functional, advised customer to call a plumber, drain line needs be shortened and with a loop or droop, and coming out of the cabinet closer to the counter and further from the floor to prevent back drain"

Near Longspur Rd, Highland Heights, OH 44143
Dan H.

Dan H.

WASHER WHIRLPOOL WTW8200YW0 "installed new bearings, op test good"

Near Fruitland Ave, Painesville, OH 44077
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDFE104DWH4 Not advancing to wash. Replaced sump assembly from truck stock. All tested ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock

Near Riverwood Ave, Rocky River, OH 44116
Jeff M.

Jeff M.

RANGE FRIGIDAIRE LGGF3046TFA Finished the job

Near OH-534, Geneva, OH 44041
Gabriel P.

Gabriel P.

COOK TOP JENN-AIR CG200B "Found a bad relay It was burn,burner also wasn’t lighting up need to order burners lots of this parts was discontinued,unit is 31 years old,customer warranty will not fix it they goin to give customer $350 for him to buy a new one ,customer pay service call ,I was having trouble with sd mobile pic couldn’t take pictures"

Near Kolbe Rd, Lorain, OH 44053
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Found freezer seal compressed on top. Re aligned freezer door, steam stretched seal. Now light is coming on (was frozen shut) and freezer door is sealing properly."

Near Hillside Rd, Independence, OH 44131
Paul P.

Paul P.

MICROWAVE FRIGIDAIRE FGMV175QFA Repaired door support brackets to for better door alignment and closure.

Near Tamarack Trail, Brecksville, OH 44141
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Steamed freezer gasket. Advised customer of warm air rushing into unit. Turned humidity control on. Op test ok.

Near Vermilion Rd, Amherst, OH 44001
David R.

David R.

WASHER WHIRLPOOL MVWX655DW1 "Replaced all parts, drive pulley, gear case, cap, motor, shield. Calibration mode, service mode. All functions ok. Op test ok."

Near Sanctuary Lane, Sheffield, OH 44054
Chad  P.

Chad P.

DRYER WHIRLPOOL WED6600VW0 Installed pulley assy. Op test ok.

Near Princeton Dr, North Royalton, OH 44133
David R.

David R.

REFRIGERATOR WHIRLPOOL WRB329DMBW00 "Refrigerator is right temperature ff section and freezer. Checked compressor, evap, check out fine. All functions normal. Advised customer of damper noise and noise when water gets on Evap heater. Op test ok."

Near Indian Hollow Rd, Wellington, OH 44090
Robert A.

Robert A.

DRYER MAYTAG MEDX655DW1 "Checked sensor, good, ran unit, good heat, found poor airflow to outside, vent needs cleaned, talked w/custCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard."

Near Whetstone Dr, Kent, OH 44240
David R.

David R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced panel and console. Op test ok.

Near US Grant St, LaGrange, OH 44050
Paul P.

Paul P.

DRYER MAYTAG MEDX655DW1 Replaced control in dryer and tested at different settings. The dryer is now going into cool down and wrinkle control properly.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Columbia Rd, Westlake, OH 44145
Robert A.

Robert A.

DRYER AMANA NED4655EW1 "Ran unit, good airflow through unit, venting clogged, vent needs cleanedOp test ok"

Near Shady Lake Dr, Streetsboro, OH 44241
Robert A.

Robert A.

WALL OVEN WHIRLPOOL WGG555SOB01 "Found lower oven bake ignitor open, replaced, op test ok; used 1 12400035 (IGNITER) from stock"

Near Centerville Trail, Aurora, OH 44202
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2568AES "CC that the unit is not cooling. Found the top of the evap in a ball of ice. Found the filter leaking at the manufacture solder joint. Replaced the filter from t/s. Recovered refrigerant, replaced drier, pulled 28"vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok; used 2 W10143759 ("

Near N Ridge Rd W, Ashtabula, OH 44004
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Installed ice maker. Op test ok. 24 hrs to fill basket.

Near Whiteford Dr, Highland Heights, OH 44143
Corina B.

Corina B.

RANGE WHIRLPOOL WFE505W0HZ0 Replaced the side panels. Optest ok.

Near OH-534, Geneva, OH 44041
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FGHC2344KF1 Cc ice build up in freezer bottom and water leaking from bottomFound ice

Near Cheltenham Blvd, Lyndhurst, OH 44124
Brian M.

Brian M.

DISHWASHER WHIRLPOOL MDB4949SDH3 "Cc water leaking out of bottomCustomer showed pop, took picFound water running down side machine when runningFound right rack mount screw loose Tightened screw water leak stopped OP TEST OK Placed water mat under unit took pic"

Near Meadows Dr, Painesville, OH 44077
Brian M.

Brian M.

WASHER WHIRLPOOL MVWX500XW0 Cc of unit not spinning Found all functions working besides spin and agitate Run capacitor shorted Needs run capacitor Customer wants to fix it himself Customer paid svc 96.02

Near Summers Rd, Chesterland, OH 44026
Brian M.

Brian M.

DRYER WHIRLPOOL MEDB835DW4 Customer showed pop took picCc that unit gives error l2 Found unit not getting proper voltage Found power cord burnt Advised on getting new cord installed

Near Ashcroft Dr, Mayfield Heights, OH 44124
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Installed diffuser OP TEST OK

Near Annesley Rd, Beachwood, OH 44122
Brian M.

Brian M.

DISHWASHER JENN-AIRE JDB8700AWS1 Cc of no drain Found drain line clogged and debris in pump Cleared line and pump OP TEST OK

Near Jackson Rd, Chagrin Falls, OH 44022
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT710PAHB1 Installed soap dispenser OP TEST OK

Near Patterson Pkwy, Highland Hills, OH 44122
David R.

David R.

WASHER ROPER RTW4516FW2 "Plugged in, sounded like washer was draining constantly. Held start/stop button to reset. Ran service test mode, no faults, all functions check good. Went into manual mode, no hot water coming from wall to unit, advised for plumber. Leveled unit. Op test ok."

Near Whitney Rd, Strongsville, OH 44136
Paul P.

Paul P.

RANGE WHIRLPOOL WFG320M0BS3 "Oven igniter not coming on/open. Top burners not igniting. Replaced switch harness, igniter module and element. Oven and top burners tested, all operating properly. Left message for the landlord on the proof of purchase, tenant did not have the information."

Near Clifton Blvd, Cleveland, OH 44102
Paul P.

Paul P.

DISHWASHER GE GDT545PSJ2SS "Found slight blockage at pump. Cleaned out pump, ran through wash/drain cycle. Dishwasher is now working properly. Set down mitigation mat."

Near Arliss Dr, Lakewood, OH 44107
Corey L.

Corey L.

OTR MICROWAVE KITCHENAID KMHS120ESS2 "Customer complaint a couple times randomly recently the microwave would not heat would know if it wasn’t going to work by the light inside not turning on when opening dr, opened and closed the door 15-20 times before the cams acted up, door cams failed, replaced with supplied harness, op test good"

Near Ransome Rd, Highland Heights, OH 44143
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Customer complaint of cooling loss in ff section, confirmed temps at 60 ff -28 frz, settings at max, adjusted settings to recommended, found ice build up from damper on max(shut), ice accumulated from moisture in ff section from gaps around frame, siliconed gaps, advised customer to allow 24 hours for temps to settle"

Near E 90th St, Cleveland, OH 44106
Corey L.

Corey L.

REFRIGERATOR GE GFE29HSDBSS "Customer complaint of random drips around ice maker making ice clumps, confirmed when I’m maker filled with water some water splashing out of ice maker water chute, realigned chute with fill tube, op test good"

Near Clifton Blvd, Cleveland, OH 44102
Corey L.

Corey L.

DRYER HOT POINT HTDX100EM8WW "Customer complaint turns off during 20 min of use, started normal timed dry, let run 20 min, unable to duplicate the problem, unit is operating as designed"

Near Hathaway Ave, Lakewood, OH 44107
Corey L.

Corey L.

RANGE FRIGIDAIRE KERS202BSS1 "Customer complaint oven stopped baking and said temp too hot now won’t allow a bake or broil to start, ran auto test, good, ran diagnostics found f6e1 error codes for runaway temp, started normal bake cycle at 350, unit preheated and temped at 475 In 25 min, unit needs new control, customer does not want repair at this time, left a quote"

Near Orchard Way, Westlake, OH 44145
Corey L.

Corey L.

MICROWAVE WHIRLPOOL KMHC319ESS0 "Replaced mag, op test good; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Battersea Blvd, Rocky River, OH 44116
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint dishwasher leaves dirty water and it smells, found drain tube running along the floor then attached to an extension hose, advised customer and their plumber that it should be installed closer to the counter not the floor then droop or loop with the shortest run possible, advised running 2 affresh cycles after fixing drain tube"

Near Eriewood Dr, Rocky River, OH 44116
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Found fresh food section evap frozen with ice,steam all ice also found thermal evap not plug in ,by the suction tube it was loose.place it in the right location and sip tie it clear all ice behind evap I make sure there was no ice left check if taps were broken on cover they were good. screw one screw on each side so no air will go in between inner and outer cover,explain customer,how machine works,also check seal on gasket they were sealing correctly,leave water mat"

Near Clearbrook Dr, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Found pop on,press confirm,and after 5 minutes later it P.O. again,calling tech line sr 7722993341 he ask if everything was perfectly ground it,I check outlet and it was correct he said UI not get power to replace it,I’m ordering board also talk to Shawn and he agree customer pass me the phone sears wanted to talk to me and ask if I could check connection p5 on board a grey and brown wire to check for k ohms but it was open and check thermistor evap on fresh food section and it had continuity so there is other issue going sears now I didn’t know I wasn’t suppose to talk to them,so sears wants office to call unit number 6141 other wise customer will not get fridge fix they said that we are not working for whirlpool that we work for then cause thats there customer"

Near River Run, Avon, OH 44011
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL MDB8959SFZ4 "Replace parts ,ran diagnostics,opt test ok"

Near Sawmill Dr, Avon Lake, OH 44012
Chad  P.

Chad P.

REFRIGERATOR KITCHENAID KRFC704FPS00 Installed and cycled ice maker. Op test ok.

Near River Rd, Willoughby Hills, OH 44094
Chad  P.

Chad P.

DRYER WHIRLPOOL WED85HEFC1 "Found venting not attached to unit in the back. Corrected venting. Also, found unit set to minimal dryness level. Changed setting via diagnostics. Ran normal dry. Op test ok."

Near Whitemarsh Ln, Strongsville, OH 44149
Chad  P.

Chad P.

WASHER AMANA ALW480DAW Found knob in wrong position. Reset knob position. Op test ok.

Near N Linden Ln, Parma, OH 44130
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Installed new timer and terminal block, op test good"

Near E 169th St, Cleveland, OH 44110
Chad  P.

Chad P.

DRYER WHIRLPOOL WED7000DW Venting checks good. Found maste dryness setting set to minimal. Reprogrammed to dry 30% to 40% more. Ran timed and normal dry. Op test ok.

Near MIDDLEBRG HTS, OH 44130
Chad  P.

Chad P.

WASHER GE GUD27ESSJ1WW Installed inlet. Ran normal wash and drain. Op test ok.

Near Glenbar Ct, Fairview Park, OH 44126
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found ice maker shut off broken and drain line frozen. Cleared line and replaced ice maker. Op test ok. ; used 1 4317943 (ICEMAKER) from stock

Near Porter Rd, North Olmsted, OH 44070
Chad  P.

Chad P.

DRYER WHIRLPOOL WGT3300XQ1 Found lint ball on blower wheel causing vibrations and bad air flow. Cleared out. Op test ok.

Near W 6th St, Cleveland, OH 44113
Chad  P.

Chad P.

REFRIG/TOP-FREEZ MAYTAG MFT2776FEZ00 Found unit going through partial defrost in freezer section causing poor cooling in the freezer and not making ice. Forced defrost. Heater came on and bimetal status changed from closed to open. Thermistor checks good. Changed defrost cycle to standard and cycled power to reboot system. Advised to allow 48 hrs for normal operations to resume.

Near St John's Bluff Ln, Willoughby, OH 44094
Brian B.

Brian B.

RANGE KITCHENAID KSIB900ESS1 Replaced UI board for induction top. Top is now working. Advised customer on proper operation.

Near Lake Rd, Rocky River, OH 44116
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found new style duckbill works as well as the old style. Cleaned out duckbill and inserted a straw so that there is a small opening for water to exit. THE ICEMAKER IS NOT LEAKING

Near Willowick Dr, Willowick, OH 44095
Arthur V.

Arthur V.

DRYER MAYTAG MEDX6STBW1 Found debris in between drum and front panel. Removed. Op test good. No more noise.

Near Lake Rd, Conneaut, OH 44030
Robert A.

Robert A.

DRYER ELE MAYTAG MEDB855DC0 "Found idler pully warn, replaced, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 279640 (PULLEY-IDLER) from stock"

Near Shedd Rd, Middlefield, OH 44062
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW8800YC1 Replaced bearing kit and bleach dispenser. All tested ok. Put mitigation mat under washer.

Near Shagbark Trail, Strongsville, OH 44149
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE LFHB2751TF0 Replaced air handler housing and fan kit. All tested ok. Put mitigation mat under refrigerator.

Near Island Rd, North Ridgeville, OH 44039
Robert A.

Robert A.

ICE MAKER KITCHENAID KUIX305EBL1 "Checked over unit, unit working correct, drain is slow, hose needs reroutedOp test ok"

Near Munn Rd, Chagrin Falls, OH 44023
Robert A.

Robert A.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Installed fan motor, blade and ui, op test ok"

Near Apache Pass, Streetsboro, OH 44241
Robert A.

Robert A.

WASHER GE GTW460ASJ5WW "Cc not spinning, Ran drain and spin, good, ran diognostics, shifter fault, ohmed shifter, good, rest connections, 1 loose, tested shifter, good, ran speed wash, watched fill adj drain and spin, op test ok"

Near Heath Ln, Streetsboro, OH 44241
Robert A.

Robert A.

WASHER AMANA NTW4605EW0 "Ran diognostics, no water entering unit, checked valves, good, ran recal cycle, good, op test ok"

Near Crossings Dr, Aurora, OH 44202
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRT541SZDB00 "Found frost build up in frz, installed service kit, op test ok; used 1 W10916494 (SERVICE KIT) from stock"

Near Pioneer Trail, Hiram, OH 44234
Robert A.

Robert A.

DISHWASHER KITCHENAID KDTM354DSS5 "Installed track, op test ok"

Near Old State Rd, Middlefield, OH 44062
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 CC that the ff is not staying cold. Ff 56 fz 2. Ran diag thermistor passed. Air baffle is opening and closing properly. Complain and evap fans are running. Will need a main control and UI. UI is no longer available. Gave cust a senior discount. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Scottsdale Blvd, Shaker Heights, OH 44122
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5840BW0 CC that the unit is leaking on a drain and spin. Started a rinse and spin. Found there is a pin hole in the drain hose. Will need a new drain. Cust does not want to repair.

Near Vandalia Ave, Brooklyn, OH 44144
Arthur V.

Arthur V.

MICROWAVE GE PEB7226EH2ES Replaced mag tube thermostat. Op test good

Near Jefferson Ave, Ashtabula, OH 44004
Robert A.

Robert A.

REFRIGERATOR GE DFE28JMHCES "Installed ui, op test ok"

Near US-322, Windsor, OH 44099
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 Recovered refrigerant Installed drier and compressor Ran a 30 inch vac for 20 min Filled with 4.9 oz of r134a Frost pattern showed and temps dropping OP TEST OK Advised to let it get to temp 48 hours

Near Katey Rose Ln, Euclid, OH 44143
Dan H.

Dan H.

DRYER WHIRLPOOL WED8500DC3 "Customer complaint of f3e1 error code and unit shuts off after 15 minutes, ran diagnostics found f4e3(restricted air flow) and f3e1(exhaust thermistor open or shorted) error code, found exhaust thermistor wire popped out of moles plug connector, reinserted wire into plug, op test good"

Near Townley Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

WASHER GE GHWN4250D1WW "Customer complaint that unit is not draining and spinning out clothes, filled basket and ran drain and spin cycle, unit drained and spun, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"

Near W Glendale St, Bedford, OH 44146
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Installed new hinge, op test no good , unit is making a squeaking noise when fresh food section door is opened, squeaking is coming from cabinet, unable to get squeaking to stop, called whirlpool techline spoke to rich, insulation inside cabinet is shifter, this cannot be repaired per whirlpool techline, this is considered a cosmetic damage issue, unit is outside 30 day cosmetic warranty, customer needs to contact whirlpool customer relations about this issue file number 7722990516"

Near Lafayette Blvd, Independence, OH 44131
Dan H.

Dan H.

WASHER AMANA NTW4516FW1 "Customer complaint of loud banging noise, ran manual test cycle on high speed spin with wet load, no loud noises heard, unit is operating as designed"

Near E Royalton Rd, Broadview Heights, OH 44147
Dan H.

Dan H.

WASHER WHIRLPOOL WFW9150WW00 "Customer wanted water removed from unit, removed all water from unit"

Near Windward Dr, Aurora, OH 44202
Dan H.

Dan H.

OTR MICROWAVE MAYTAG MMV4205FZ3 "Installed capacitor, diode, and magnetron , op test good"

Near Bainbrook Dr, Chagrin Falls, OH 44023
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE FPHS2699PF4A Ice bucket auger arm was stuck closed. Defrosted auger arm. All tested ok. Put mitigation mat under refrigerator.

Near Barrington Dr, Avon, OH 44011
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE LGHB2867PFGA "Ice maker evaporator is defrosting but ice had formed from an air leak, causing slow production. Removed ice blockage and seal evaporator cavity. All tested ok. Put mitigation mat under refrigerator."

Near Basswood Dr, Lorain, OH 44053
Arthur V.

Arthur V.

REFRIGERATOR GE TBX22ZABLRWW Replaced defrost timer. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Millwood Dr, Geneva, OH 44041
Corina B.

Corina B.

WALL OVEN JENN-AIR JJW3430WS02 Replaced the brackets. Cc that f2e2 is on control he said to close out job because Jenn air is gout take care of it. Will need main control and UI.

Near Derbyshire Rd, Cleveland Heights, OH 44106
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced ice chute plate and auger motor. Tested auger. Op test ok.

Near Shiloh Park, Westlake, OH 44145
Brian B.

Brian B.

WASHER MAYTAG MVWX655DW1 "CC that lid not locking properly. Ran diag, only code was for oversuds. Ran manual diag, all functions and lid lock are working properly. Ran calibration and auto test. Lid is not damaged. Advised customer on proper operation. Will bring back lid for return to vendor."

Near Woodmill Dr, Westlake, OH 44145
Macaulay G.

Macaulay G.

REFRIGERATOR JENN-AIR JCD2389GTB Replaced temperature control. Put mitigation mat under refrigerator.

Near Hilltop Dr, Parma, OH 44134
Arthur V.

Arthur V.

DRYER GE GTDN500GM1WS Found unit needed a set of coils. Replaced. Op test good ; used 1 279834 (COIL) from stock

Near Wood Ridge Rd, Geneva, OH 44041
Arthur V.

Arthur V.

REFRIGERATOR AMANA ABB1921BRW00 Replaced jazz bd. Bd was shorting when in defrost. After replacing bd completely defrosted unit. Op test good ; used 1 W10503278C (

Near Colony Ct, Geneva, OH 44041
Paul P.

Paul P.

DRYER WHIRLPOOL MDG4000BWW "Replaced bearing assembly, washers and retainer ring in dryer. Tested dryer, now operating properly.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Carnation Run, Westlake, OH 44145
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE404DSS0 Installed control Ran test cycle OP TEST OK

Near Manor Dr, Mentor-on-the-Lake, OH 44060
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF736SDAW10 "Installed new control kit, restarted refrigerator, turned on ice maker. Set down mitigation mat.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ashland Dr, Brook Park, OH 44142
Brian B.

Brian B.

DISHWASHER WHIRLPOOL WDP370PAHW0 Verified pop. Sent pic. CC that door is not opening and machine not drying good. Found left side of shell is dented. This is causing door interference when opening door. Tech was not able to straighten panel. Will need new outer shell. Ran diag test cycle. All functions normal. Heater working. Will need new shell. Do not order part unless customer calls office as they will call Home Depot for replacement.

Near Yeoman Dr, Westlake, OH 44145
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WGD9400SU0 Replaced belt and idler pulley assembly. All tested ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Augustine Dr, Parma, OH 44134
Corina B.

Corina B.

RANGE KITCHENAID KEBS207DBL9 CC that the power went out when the unit was in a self clean. Will need a new control. Control is no longer available. Cust had me pull UI and control to send to company to rebuild control and UI. Called SM to authorize me pulling control out. To put control back in will be $50.00.

Near Whitetail Run Ln, Mentor, OH 44060
Brian B.

Brian B.

DRYER GE GTDX180GD0WW Found motor stops running when start button is released. Removed drum and repaired belt switch wiring. Ran test cycle. Op test ok.

Near Elmwood Rd, Bay Village, OH 44140
David R.

David R.

REFRIGERATOR WHIRLPOOL ED2KVEXVQ01 "Not dispensing water. Checked main water line, self tapping valve needs to be replaced by plumber. Op test ok."

Near Azalea Ln, North Olmsted, OH 44070
David R.

David R.

DISHWASHER KITCHENAID KDTM354ESS3 "Not draining. Took off drain hose to garbage disposal. Blew down in, restricted. Shop vac and sucked water out, water became free. Service mode all functions ok, draining ok. Op test ok."

Near Trevi Ct, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 "No cool in ff section, freezer section frost build everywhere in section. Steamed out ice, Evap and fan checks fine, cleared ice from air intake from ff to freezer. Steamed drain tube, make sure no blockage. Adjusted drain tube. Op test ok."

Near Hazelwood Run, North Ridgeville, OH 44039
David R.

David R.

WASHER MAYTAG MAT12CSAAW Replaced timer. Op test ok

Near E Lorain St, Oberlin, OH 44074
Brian M.

Brian M.

DRYER KENMORE Cc of no cool Found unit to be cooling at 13 degrees 1.2 amps on compressor Normal frost pattern on evap At this time uni5 is functioning normally

Near Sherwood Cir, Mentor, OH 44060
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC565FW1 Found that pulley nut was loose. Added thread lock and tightened. Ran calibration. All tested ok.

Near Delsy Dr, North Royalton, OH 44133
David R.

David R.

WASHER WHIRLPOOL NFW7200TW "Ran normal wash, throughout cycle drops of water are dripping at the front left corner. Leaking from dispenser. Ordering housing and hose.; ordrng 1 34001434 (hose-drawe) and 1 3400959 (clamp) and 1 WP34001245 (housing-dr)"

Near Greenwood Dr, Strongsville, OH 44149
Corey L.

Corey L.

DRYER WHIRLPOOL WED5000DW2 "Customer complaint dryer not powering on, confirmed unit will not start, found power cord burnt and broke on L1 side at terminal block, terminal block is good, needs new power cord; ordrng 1 TJ5655 (DRYER CORD 18.18), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 32nd St, Cleveland, OH 44113
Corey L.

Corey L.

RANGE MAYTAG MGR6600FZ0 "Customer complaint outer door trim separating from outer glass and left side door not shut evenly, the outer door frame is unsticking from outer glass, door is slightly sticking out on the left but not causing any functionality harm, unit needs outer glass door, this may be the cause for the door looking like it is not all the way shut, part comes up unavailable, advised office will be in touch if part is located or not; ordrng 1 W11250167 (GLASS DOOR STAINLESS)"

Near Glenridge Rd, Euclid, OH 44117
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW2 "Cc leaking left corner,customer using to much soup,explain customer to only use 2 table spoon of soup,there was lots of wax soup covering the hole is really bad ordering new ring ; ordrng 1 WPW10531289 (tub ring)"

Near Pine Hollow Blvd, Lorain, OH 44055
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Fresh food section door came in damage ordering new,reschedule customer,; ordrng 1 LW10599404 (dor-fip)"

Near Vincent Ave, Lorain, OH 44055
Chad  P.

Chad P.

DRYER MAYTAG MEDB850WQ0 "Found relay on control stuck causing unit to heat non stop. Also, wire on heater over heated and needs cut out and replaced. Cust will be replacing unit as cost to repair is to high. Office to please refund parts and labor costs from previous repair. ; ordrng 1 WPW10111620 (CONTROL), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Belgrave Rd, Pepper Pike, OH 44124
Brian B.

Brian B.

WALL OVEN COMBO WHIRLPOOL WOC54EC0AS00 Replaced broil element. Oven still not working. Checked voltage to element. 46 volts. Will also need new control and will and will also replace thermal cutoff. Office to order parts.; ordrng 1 WP4449751 (THERMOSTAT) and 1 WPW10632435 (MRC bOARD)

Near Linda St, Rocky River, OH 44116
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFG505M0BB2 Found door glass is not sitting straight Needs door glass and nameplate. ; ordrng 1 WPW10481433 (nameplate) and 1 WPW10535776 (glass-door)

Near Florida St, Perry, OH 44081
Arthur V.

Arthur V.

DISHWASHER FRIGIDAIRE FGID2474QF7B Found touch pad not responsive. Unplugged and powered back up no good. Needs control panel and user interface bd ; ordrng 1 117494801 (CONTROL PANEL ) and 1 807022404 (CONTROL USER INTERFACE )

Near Farley Dr, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS526SIAE00 Unit not making ice. Optics good. Tried jumping out would not start. Needs ice maker (Could not find my truck stock ice maker ) please dont charge shipping. I will contact SM about truck stock icemaker ; ordrng 1 WPW10251076 (icemaker)

Near Salida Rd, Mentor-on-the-Lake, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR GE GFE29HGDEBB Found fan motor not running. Needs fan motor. Got part number from SM. Part on back order scheduled cust but explained he may be rescheduled if part is not available ; ordrng 1 WR60X26866 (FRESH FOOD FAN MOTOR )

Near Fairfax Dr, Geneva, OH 44041
Robert A.

Robert A.

REFRIGERATOR MAYTAG MBF2556HEW "Found comp and fans running, frost only at cap tube, tapped system, in 20”vac, added refrigerant, unit cooling, needs comp and evapCust to replace; ordrng 1 12002041 (EVAP22010) and 1 W10160407 (COMP40350) and 1 WP12532603Q (DISC TUBE6096), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ravenna Rd, Kent, OH 44240
Robert A.

Robert A.

REFRIGERATOR FRIGIDAIRE FGHS2631PF5A "Found comp and fans running, no frost on evap, tapped system, in 20”vac, Added r134a, unit starting to cool. Needs comp and evap; ordrng 1 241650211 (COMP KIT) and 1 5303918284 (EVAP)"

Near N Sagramore Dr, Streetsboro, OH 44241
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KURR304EBS Door is damaged. Called SM to order part. ; ordrng 1 W10913552 (door)

Near Edgedale Rd, Pepper Pike, OH 44124
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GS6SHEXML00 CC that there is plastic coming into the ice And ice bin does not sit flush with the auger. Found the plastic lining of the icemaker is coming out and the tab to the bin is broken. Called SM to order parts. ; ordrng 1 2198597 (icemaker assy) and 1 W10408179 (water vavle asm) and 1 WP2258243 (ice-contnr)

Near Concord Dr, Beachwood, OH 44122
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 CC that the ice maker is not producing ice. Cycled ice maker water valve is getting 120volts. No water coming out. Will need a new water valve. Called SM to order parts. Cust is going to send email over with the receipt. ; ordrng 1 4317943 (icemaker only) and 1 WPW10279909 (valve-inlt)

Near Park E Dr, Beachwood, OH 44122
Corina B.

Corina B.

RANGE WHIRLPOOL WFG320M0BB0 CC that the glass is falling off and the seal is melted. Found the glass is coming out service pointer W10878790 to replace the bracket found the bottom of the seal is melted. Will need a seal and brackets. Called SM to order parts; ordrng 2 W10883496 (brkt-mntg)s and 1 WPW10535778 (gaskt-door)

Near Martin Luther King Jr Dr, Cleveland, OH 44105
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ED5PHAXSQ01 "Customer complaint that unit is not cooling, fresh food section temperature at 80 degrees, freezer section temperature at 80 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, tapped system, found in a 20” vacuum, added half charge, frost pattern improved, unit needs evaporator and filter drier ; ordrng 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"

Near Rashell Dr, Walton Hills, OH 44146
Dan H.

Dan H.

REFRIGERATOR GE GFE28HSHCSS "Customer complaint of condensation/frost build up on freezer section door, confirmed, door seals are good, unit needs new freezer section door, not scheduling return visit, customer will need rescheduled when door is shipped or has arrived ; ordrng 1 WR78X23246 (ps fz door dg ss)"

Near Aurora Hudson Rd, Aurora, OH 44202
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WED4815EW1 Front panel of unit is bent and causing pressure on drum. Office to order front panel.; ordrng 1 W10806345 (panel)

Near Midway Blvd, Elyria, OH 44035
Paul P.

Paul P.

WASHER WHIRLPOOL WTW6600SG3 "Ran diagnostics on washer, only found one stored error code F40 ATL thermistor. Ran temperature tests on washer inlet, all working properly, thermistor working properly. Ran automatic test to calibrate and check balance, all working properly. Set down mitigation mat. Estimate today.; ordrng 1 W10820048 (suspension), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Oxford Cir, Westlake, OH 44145
Corina B.

Corina B.

WASHER WHIRLPOOL WTW8500DC0 "CC that f5e3 is on the UI. F5e2 Lid Lock Will Not Lock Or Lid Lock Failure, F6e2Communication Error: ACU Cannot Hear UI. Will need a new control, UI and lid lock. Ran test 1, will need a main control. Called SM to order parts. ; ordrng 1 W10812418 (cntrl-elec) and 1 W10838672 (console) and 1 W10861642 (latch)"

Near E 117th St, Cleveland, OH 44106
Brian B.

Brian B.

RANGE WHIRLPOOL AER6303MFS1 "Found UI panel not responding. Checked line voltage at terminal block. 120, 240 .. 240 volts on control. Will need new control. Office to order parts. Customer needs after 12 if poss.; ordrng 1 W10904904 (CONTROL)"

Near Bristol Ln, North Olmsted, OH 44070
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint that freezer section was not cooling, properly, customer states there was ice build up on evaporator wall and that fresh food section section remained cool, freezer section temperature at 17 degrees, fresh food section, found fresh food section evaporator frozen solid, unit needs new fresh food section evaporator fan and control; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)"

Near Barrington Ridge Rd, Painesville, OH 44077
Brian B.

Brian B.

RANGE WHIRLPOOL WOS51ES4EB00 "Found control panel thermal fuse open again. Called Whirl TL, Leon, 7722995254.. He said unit must be sitting on a Solid bottom wood surface . Advised customer that he will need carpenter to make modifications as unit is sitting on spacer blocks and not a solid floor. Will order new panel fuse.; ordrng 1 W11025102 (THERMAL FUSE)"

Near Lake Rd, Bay Village, OH 44140
Brian B.

Brian B.

DISHWASHER KITCHENAID KDTE204DSS1 "Installed wheel assemblies. New dispenser is damaged , sent pics.. office to order another dispenser. Customer said he will install, no return visit. ; ordrng 1 W11032769 (DISPENSER)"

Near W Heisley Rd, Mentor, OH 44060
Brian M.

Brian M.

RANGE GE JB650DF4WW Cc of left front burner does not work Found element burnt out Needs left front burner replaced ; ordrng 1 WB30T10133 (radiant element)

Near Townmill Ct, Painesville, OH 44077
Macaulay G.

Macaulay G.

DRYER ELE AMANA NED4655EW1 "Not heating in any cycle. Has proper voltage. Has open thermostat, thermistor, and timer. Office to order timer, thermostat, and thermistor.; ordrng 1 W10857612 (timer) and 1 WP3387134 (thrmst-fix) and 1 WP3977767 (thrmst-fix)"

Near Broadview Rd, Seven Hills, OH 44131
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Customer request to reschedule to Monday of next in the morning,I arrive at there home at 7:35 pm and they felt bad for me and me to leave it for Monday if they can be first stop it would be wonderful they said there not mad office to reschedule ; schdld next appmnt for 9/24 MON 8-10"

Near Rita Dr, Lorain, OH 44053
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 CC that there is water leaking from the unit and warped the floor. Took pic of the floor. Found the ff evap an is raised in the middle to prevent the water to go down the drain hole. Will need a new drain pan. Called SM to order part. ; ordrng 1 W10836964 (pan-drip)

Near Olde Stone Ct, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MFI2568AES Installed new part unit op tested good

Near N Ridge Rd W, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER MAYTAG MAV3855AWW Found unit not spinning. Pulley turns freely both directions. Brake not releasing and trans not spinning. Tools are no longer available for old style Maytags. Unit can not be repaired. Unit would need brake parts and a new transmission.

Near Mapleton Beach W Dr, Geneva, OH 44041
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed fan blade kit Sealed liner OP TEST OK

Near S Ridge Rd, Perry, OH 44081
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRB322DMHV00 Cc of noise and light in freezer Found light working just fine In freezer Turned unit on and off multiple times could not get unit to make a abnormal noise OP TEST OK

Near Sweetbriar Ln, Novelty, OH 44072
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDFE304DBL0 Replaced motor and pump assy. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Brakeman Rd, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL MFD2561HES Cc of no cool Found fresh food 41.7 custom wants it at 40 Freezer at 9 Ran test for thermistor in freezer and fridge section OP TEST OK Unit is operating as designed no issues at this time

Near Sandover Dr, Aurora, OH 44202
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDF330PAHW2 "Installed control, ran diognostic cycle, op test ok"

Near Windham, OH
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KSRB25FKSS14 "Installed new ice maker , ice maker cycled and filled, op test good"

Near Canterbury Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT118FFFZ01 "Customer complaint that freezer section door gasket is not sealing, used heat to adjust door seal, op test good , customer cannot find proof of purchase , found delivery ticket, took pic of that"

Near Brainard Rd, Pepper Pike, OH 44124
Macaulay G.

Macaulay G.

DRYER MAYTAG MEDX655DW1 "Unit was making a rattling noise when running. Found that leveling feet were not on correctly, it was not level, and unit had Lösse screws on back panel, all of this contributing to the noise. Corrected issues. All tested ok."

Near Stearns Rd, Olmsted Township, OH 44138
Dan H.

Dan H.

DRYER MAYTAG MEDB850WQ0 "Customer complaint that unit is not starting, confirmed, found thermal fuse open jumped out, unit started and heated, installed new thermal fuse, op test good ; used 1 3390719 ("

Near Belgrave Rd, Pepper Pike, OH 44124
Macaulay G.

Macaulay G.

RANGE AMANA AGR6303MFB0 Found that burners were not getting proper oxygen mix to burn properly. Cleaned and corrected burner issues. Customer also mentioned of a clicking noise when the oven was running. Informed them that issue was from expansion and contraction of the metal line of the oven as it heats up or cools down. All tested ok.

Near Angela Dr, Fairview Park, OH 44126
Corey L.

Corey L.

MICRO OVEN GE DVM7195EF1ES "Replaced control panel, op test good"

Near Avondale Rd, Woodmere, OH 44122
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GB2SHDXTQ00 "Customer says it’s working fine now, temps at 35 ff and -8 frz, lowered frz setting one and ff section 2 degrees, advised customer to replace light bulbs with LED bulbs to help the fridge better balance temps, thermistor is 2 inches from bulb housing temping at 98 degrees"

Near W 156th St, Cleveland, OH 44135
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Installed new evap motor and wire harness with thermistor, op test good"

Near River Ln, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Applied silicone adhesive around doors on both compartments, op test good"

Near Humiston Dr, Bay Village, OH 44140
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS321SDHW00 "Installed new ice maker, op test good"

Near Osborn Rd, Bay Village, OH 44140
Corey L.

Corey L.

WASHER GENERAL ELEC GHWN5250D0WS "Unit needed programmed, model ID 2, held temp spin 5 sec, display reads 2 dashes , temp button moves IDs down to pick #2, held start until two beeps, pressed power button, started quick was, unit advanced to wash, started drain and spin, op test good"

Near W 88th St, Cleveland, OH 44102
Macaulay G.

Macaulay G.

DISHWASHER FRIGIDAIRE LGID2475QF0A Found no issues with unit. Filled and drained ok. Advised to use Affresh or another Dishwasher cleaner to help prevent build up on the pressure assembly. All tested ok. Put mitigation mat under dishwasher.

Near Webb Rd, Lakewood, OH 44107
David R.

David R.

REFRIGERATOR MAYTAG MFI2665XEB3 "Ice on bottom of freezer cabinet. Steamed out ice, put in new drain tube kit. Op test ok.; used 1 W10619951 (TUBE-DRAIN ) from stock"

Near Glenwood Cir, Berea, OH 44017
David R.

David R.

DRYER MAYTAG MEDC215EW1 "Replaced handle. Squeak noise coming from pulley drive, replaced. Op test ok.; used 1 WP691366 (PULLEY DRIVE) from stock"

Near Montclare Blvd, Strongsville, OH 44149
David R.

David R.

OTR MICROWAVE MAYTAG MMV4206FZ0 "Replaced harness, op test ok"

Near Hawley Rd, Wellington, OH 44090
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB835DW4 "Ran diagnostics error code f4e3 restricted airflow ran time dry there was 160 degrees temp air flow coming out of venting and 180 degrees temperature and rising up inside tub,dryer is functioning properly customer mite of have and clogg venting with lent or it was either too long of a venting,also foil most of been kink"

Near Oak Point Rd, Lorain, OH 44053
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 Replace fan opt test ok

Near Rita Dr, Lorain, OH 44053
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL 110.5142511 "Ran diagnostics ,calibration and auto test and error code found error code stuck key ,customer said maintenance was trying to start machine by holding start bottom and it didn’t turn on but bottom does not said hold for start it said press,there is no issue with washer machine I press start and is functioning correctly"

Near Aqua Marine Blvd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Replace parts opt test ok ran diagnostics 45,and 57 all test pass"

Near Walker Rd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

MICRO OVEN KITCHENAID KEMC378KSS0 "Use Fred’s cup,found magnetron humming also smell burn wire,they will also need harness and magnetron,and diode I work same unit before and had to replace all this parts giving est to customer ,they said they will paid for service call will not fix"

Near Masters Ln, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replace fan,and icemaker,ran diagnostics test 45, 46, 57, and 56 all pass ,opt test ok"

Near Rebecca Lane, Avon Lake, OH 44012
Corina B.

Corina B.

RANGE WHIRLPOOL WFG505M0BS0 Replaced the igniter. Optest ok.

Near E 121st St, Cleveland, OH 44120
Corina B.

Corina B.

DISHWASHER JENN-AIR JDB3600AWP4 "CC that the units lights don’t work or does it drain. Found the child lock on. Turned off the lock. Unit drained and the UI is working. Found the drain hose is lower the the sink, raised the drain hose. Optest ok"

Near Edgedale Rd, Pepper Pike, OH 44124
Brian B.

Brian B.

WASHER WHIRLPOOL WFW7590FW0 "Replaced tub assembly and rotor Ran test cycle. Optest ok. Placed water mat, sent pic."

Near Brookcrest Pl, Avon Lake, OH 44012
Brian B.

Brian B.

GU2200XTSB3 "Replaced fill valve.. ran test cycle. Op test ok.. placed water mat, sent pic."

Near Avon Point Ave, Avon Lake, OH 44012
Robert A.

Robert A.

WASHER GE GTW330ASK0WW "Installed lid lock, harness, bezel, ran unit, op test ok"

Near Artemis Dr, Kent, OH 44240
Brian B.

Brian B.

WASHER WHIRLPOOL WTW8500DC0 "Replaced lid lock. Ran test cycle, op test ok..; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Queens Ct, Westlake, OH 44145
Brian B.

Brian B.

DRYER KENMORE 110.7061299 Dryer not heating .. found open valve coils.. replaced from t/s. Ran test cycle. Heat and airflow good.. op test ok.; used 1 279834 (COIL) from stock

Near Priday Ave, Euclid, OH 44123
Jeff M.

Jeff M.

WASHER MAYTAG MVWC425BW0 The actuator isn’t shifting correctly installed new part unit op tested good ; used 1 WPW10006355 (ACTUATOR) from stock

Near Detroit Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Installed new part unit op tested good

Near E 134th St, East Cleveland, OH 44112
Jeff M.

Jeff M.

OTR MICROWAVE WHIRLPOOL WMH32519HZ1 The light was blown cust will buy and install the new light

Near Oakridge Dr, Willoughby, OH 44094
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8500DC0 Replaced control board and UIRan calibration OP TEST OK

Near Delores Dr, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT318FZDW00 Installed control and thermistor OP TEST OK

Near Doak Dr, Ravenna, OH 44266
Corina B.

Corina B.

REFRIGERATOR GE GNE26GMDGES Replaced the control and the evap fan. Advised cust to wait 24 hrs. Before using. Optest ok. No water to unit; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Argyle Dr, Madison, OH 44057
Dan H.

Dan H.

WASHER MAYTAG MHWE550WW01 "Installed new wash baffle, op test good"

Near Jackson Rd, Moreland Hills, OH 44022
Dan H.

Dan H.

WASHER WHIRLPOOL WFW92HEFC0 "Customer complaint that unit is leaking, started normal wash cycle, unit filled and agitated, found unit leaking passed door and seal, no damage, wiped clean, no leaks now, advised customer that the doors d seal need wiped down between cycle, op test good"

Near Chagrin Blvd, Moreland Hills, OH 44022
Macaulay G.

Macaulay G.

DISHWASHER FRIGIDAIRE FGHD2433KF1 Replaced sump motor. All tested ok. Put mitigation mat under dishwasher.

Near Brick Mill Run, Westlake, OH 44145
Macaulay G.

Macaulay G.

REFRIGERATOR AMANA ASI2575GRS00 Replaced control and thermistor. All tested ok . Put mitigation mat under refrigerator.

Near Heritage Way, Amherst, OH 44001
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL REK2950KQ2 Replaced timer. Heating ok now.

Near Turner Blvd, Elyria, OH 44035
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL AFI2538AES Installed ice maker and cycled. Op test ok.

Near Winchell Rd, Shaker Heights, OH 44122
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF560SMYB04 Found unit not plumbed to water and Ice maker got turned on. Removed ice maker for Cust as advised to monitor. Op test ok.

Near Longbrook Rd, Warrensville Heights, OH 44128
Chad  P.

Chad P.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Found gasket not damaged just popped out. Reset gasket. Op test ok.

Near Edgewood Ave, Maple Heights, OH 44137
Corey L.

Corey L.

REFRIGERATOR GE GSHL5KGXBCLS "Customer complaint of warmer temps in both sections, temps at 49 ff and 24 frz, fans and compressor is running, found a block of ice on bottom right corner of evap, unit has a sealed system low side leak, unit needs evap and filter, customer says they know the cost will be a lot and plan on getting another unit, declined an estimate"

Near Cedarbrook Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

RANGE KITCHENAID KSGG700ESS1 "Installed new cooktop & drawer, op test good"

Near Malvern Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer complaint that unit is not dispensing ice, confirmed, found auger motor burned, installed new auger motor from truck stock surplus, op test good ; used 1 W10822606 (AUGER MOTOR ) from stock"

Near Eastview Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Cc of frosting in rear of freezer Found bottom of freezer gasket not sealing Removed gasket and repositioned the whole gasket Filled in liner with silicone OP TEST OK

Near E Parkway Blvd, Aurora, OH 44202
Macaulay G.

Macaulay G.

FREEZER MAYTAG MZF34X20DW00 Replaced thermistor. All tested ok.

Near Forest Park Dr, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Replaced freezer door. Sealing ok. Put mitigation mat under refrigerator.

Near Bayberry Cir, North Ridgeville, OH 44039
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Customer complaint of frost build up in freezer section, Found doors unlevel and touching, adjusted doors , both doors closing and sealing now, op test good."

Near Jackson Rd, Moreland Hills, OH 44022
Dan H.

Dan H.

WASHER WHIRLPOOL WFW85HEFW1 "Customer complaint of loud noise at the end of cycle, started drain and spin cycle, noise is coming from pedestal drawer shaking, opened and closed drawer, noise stopped, op test good"

Near Trappers Trail, Novelty, OH 44072
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc long fill or no fillRan auto test unit filled but would not agitate Found start capacitor wire loose on capacitor Removed and reconnected wire Ran test cycle again OP TEST OK

Near E Pioneer Trail, Aurora, OH 44202
Chad  P.

Chad P.

DRYER WHIRLPOOL MEDB850YG2 Found element open and door latch broken. Replaced element and switched latch. Op test ok. ; used 1 WP8544771 (ELEMENT) from stock

Near Ruth Drive, Seven Hills, OH 44131
Robert A.

Robert A.

WASHER MAYTAG MVWB765FW2 "Installed valve, ran test 51, op test ok"

Near Duneden Ave, Solon, OH 44139
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Installed diffuser (damper) assy. Op test ok.

Near Sheldon Rd, Brook Park, OH 44142
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF560SMYB04 Found unit not plumbed to water and Ice maker got turned on. Removed ice maker for Cust as advised to monitor. Op test ok.

Near Longbrook Rd, Warrensville Heights, OH 44128
Chad  P.

Chad P.

REFRIGERATOR MAYTAG MBF1958XEQ1 Found duck bill failed. Cleaned line and ice. Installed drain tube kit. Op test ok.

Near Pearl Rd, Parma Heights, OH 44130
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Customer complaint that doors are uneven, leveled unit, op test good"

Near Pelham Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED7990FW0 The side is dented in. this is a ventless dryer stacked on top of washer. It is also in the demo room so I’ll never get used. The unit works fine it’s just making a scraping sound because this side is dented in words.

Near Mentor Avenue, Willoughby, OH 44094
David R.

David R.

DISHWASHER GE GDT695SMJ2ES Replaced heating element. Op test ok.

Near OH-162, Wellington, OH 44090
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Found water is not even connected. Water leaking is from condensation dripping thru dispenser Needs dispenser door parts ; ordrng 1 241688401 (door assy-ice chut) and 1 241688501 (door center) and 1 241688701 (door seal)

Near OH-534, Rock Creek, OH 44084
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ES5FHAXSB00 "Customer complaint that unit is not cooling properly, fresh food section temperature at 69 degrees, freezer section temperature at 17 degrees , found evaporator half frozen, defrost heater and bi metal are good, unit needs new adaptive defrost control board ; ordrng 1 4388932 (control,defrost adap)"

Near Throckley Ave, Cleveland, OH 44128
Arthur V.

Arthur V.

WASHER MAYTAG MVWB955FW1 "Found top has SHATTERED all over inside of basket. Talked to SM. For safety of customer we need to replace both inner and outer baskets ,drain pump,recirculating pump ,washplate and hoses. EXTRA TIME. Reschedule per customer request. (Customer stated i better get it all because she did not want to get cut by any glass. ; ordrng 1 W10622692 (hose) and 1 W10698222 (pump-water) and 1 W10704196 (tub-outer) and 1 W10723582 (WASHPLATE) and 1 W10743267 (basket) and 1 W10804012 (HOSE TUB TO PUMP ) and 1 W10876600 (pump-water)"

Near Lindmar Dr, Painesville, OH 44077
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF310PAAS1 Cc that unit will not run all the time Ran diagnostics found error for temp sensor and soap dispenser Ran auto unit did not complete test motor not running called whirlpool du3 to so many visitsTested owi sensor it’s within range Whirl pool Techline says to replace Wash motor Sr7722975957 Needs wash motor Customer getting $66.06 credit towards new pump for misdiagnosed of a controller board from previous call Been here multiple times would to take care of this ASAP ; ordrng 1 WPW10482480 (pump&motor15770)

Near Crestwood Rd, Mayfield Heights, OH 44124
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cust was sent led bd. No good. Needs power bd and main control bd. Also need to order door parts. ; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10878115 (hinge-door) and 1 W10904595 (LATCH DOOR LEFT HAND ) and 1 WPW10505294 (cam-door)

Near Danbury Ln, Richmond Heights, OH 44143
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF760SADW2 As I was getting ready to install the motor I noticed the heater is shorted visually open not sure how I missed it; ordrng 1 W10703867 (heater)

Near Hayes Dr, Willoughby Hills, OH 44094
Robert A.

Robert A.

WASHER GE GLWN2800DOES "Found unit will not spin, 1 flash blinking on motor, needs motor; ordrng 1 WH20X10093 (MOTOR)"

Near Freedom Rd, Windham, OH 44288
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7300DW0 "Customer complaint that unit will start agitating and then stop and show an error code, ran diagnostics found f7e5(shifter fault) error code, ran manual test cycle for high speed spin, unit did not spin, only agitator spun, stopped high speed spin, and restarted, unit is spinning now, bearings in gearcase are worn, unit needs new control and gear case.; ordrng 1 W10811956 (drum assy) and 1 W10812422 (cntrl-elec)"

Near Timberlane Dr, Beachwood, OH 44122
Macaulay G.

Macaulay G.

REFRIGERATOR AMANA MFI2067AES12 Ice chute motor constantly running when connected. Office to order ice chute. Management to review for refund for difference of control board that was previously replaced. Put mitigation mat under refrigerator.; ordrng 1 WP13005701B (chute ext 107.45)

Near W 220th St, Fairview Park, OH 44126
David R.

David R.

WASHER GE GTW460ASJ4WW "As soon as started up in normal, washer squeaks. Small amount of grease around the belt guard. No fault codes. Ordering gear case and agitator base and auger asm; ordrng 1 WH38X27335 (PLATFORM KIT ASM ) and 1 WH43X25447 (agitator base asm) and 1 WH43X25448 (auger asm)"

Near Carol Ln, Elyria, OH 44035
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found voltage going to pump but it wouldn’t start it would just hummm,inlet valve is filling is functioning properly ordering new sump pump,found pop in sb web also leave water mat ,pls schedule last stop of the day customer won’t be home till 3:30; ordrng 1 W11085683 (pump&motor)"

Near Knickerbocker Rd, Sheffield Lake, OH 44054
Corina B.

Corina B.

WASHER WHIRLPOOL NTW4516FW2 "CC that the unit does not work. Ran diag F5E3 – LID UNLOCK FAULT, F5E2 – LID LOCK FAULT. Checked the lid lock pins 1 and 2 100 ohms when closed 0 ohms when open. Pin 2-3 0 ohms. Will need a new control. Called SM to order part. ; ordrng 1 W10838613 (lid lock assembly) and 1 W11170317 (CONTROL )"

Near E 117th St, Cleveland, OH 44108
Corina B.

Corina B.

RANGE WHIRLPOOL WFC310S0EW1 CC that the door is rubbing when closing and the front burner does not turn the light off after use. Found the hinge on the RT side is bent. And the front burner is not turning off every time. Will need a new switch and hinges. ; ordrng 1 WP3149400 (switch-inf) and 2 WPW10299224 (hinge-door)s

Near Acacia Park Dr, Lyndhurst, OH 44124
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFIS29BBMS00 CC that the ice maker works sometimes. Found ice on the back wall of the ff. Found service pointer W10545058 to replace the cover. ; ordrng 1 W10612142 (adapter) and 1 WPW10455331 (valve)

Near Sheerbrook Dr, Chagrin Falls, OH 44022
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Found evap fan motor very noisy. Will need new fan motor. Office to order.; ordrng 1 WPW10276647 (EVAP MOTOR)

Near Deer Ridge, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWB766FW1 The unit isn’t vary responsive to Touch commands. Main control has a lots of overflow fault codes. Customer is also using original tide soap and too much of it. Explain to her how to properly load the machine the proper soap to use how much soap to use. Unit needs a new user interface and main control; ordrng 1 W11135391 (UI) and 1 W11135392 (CONTROL )

Near Meadowbrook Blvd, University Heights, OH 44118
Jeff M.

Jeff M.

REFRIGERATOR AMANA ABB1922FEW "The unit has no frost pattern or heat transfer. The compressor is pulling .75amps the unit needs a evap and filter est only ; ordrng 1 12002051 (evaporator) and 1 WPW10143759 (FILTER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brushview Dr, Richmond Heights, OH 44143
Jeff M.

Jeff M.

DRYER FRIGIDAIRE FFSE5115PW0 "Machine has an E 61 error code. I check the heating circuit tested good needs a new main control; ordrng 1 809160802 (control asmy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Euclid Ave, Willoughby, OH 44094
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Cc unit will not start Found unit non responsiveConfirmed power in to controlNeeds control board; ordrng 1 W11116590 (cntrl-elec)

Near Chatham Dr, Aurora, OH 44202
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRMF706ESS01 Wrong bd ordered. Need to order main bd not led bd Led bd not Installed can be returned —— ; ordrng 1 WPW10675033 (cntrl-elec)

Near Sivon Dr, Painesville, OH 44077
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8040DW4 Unit getting a f5e3 lid lock error Ran diagnostics lid locking and unlocking everytime. Ran auto cycle unit passed. According to techsheet if unit getting this error then either lid lock or main bd. Lock is working each time when manually testing. Needs main bd ; ordrng 1 W11182868 (CONTROL )

Near Larkhall Dr, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced icemaker. Talked to Mike at techline. I was told to unplugg and reboot unit and i did. Customer to monitor unit needs to clear and then reboot all bds at the same time. ; saved tckt

Near Arthur Ct, Madison, OH 44057
Robert A.

Robert A.

DRYER GE GTDX180GD1WW "Found belt broken, needs belt; ordrng 1 WE12M29 (BELT3647), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Riverside Ct, Kent, OH 44240
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Confirmed unit is still sweating on the mullion. Mullion heater has power to it but not able to warm mullion enough to stop it and the door from sweating. Mullion is not a serviceable part. Unit is not repairable. ; saved tckt

Near Montello Rd, Independence, OH 44131
Macaulay G.

Macaulay G.

REFRIGERATOR MAYTAG MBF2258FEZ01 "Customer experiencing poor tasting. Order fill tube, water line, and ice maker. Put mitigation mat under refrigerator.; ordrng 1 W10884390 (icemaker) and 1 W11120581 (tube-water) and 1 WPW10137519 (tube-water)"

Near Mills Creek Ln, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL CAE2743BQ0 Found not issues with unit. Ran calibration cycle and auto test. All functions were normal. Put mitigation mat under washer. Office to call customer on 9/19/18 for payment of service charge. No one was in their office for me to collect from.; saved tckt

Near Pearl Rd, Strongsville, OH 44136
Chad  P.

Chad P.

DISHWASHER KITCHENAID KUDS03FTWH3 Installed control. During install tech found disp solenoid shorted. Needs disp assy also. ; ordrng 1 WPW10199696 (DISP)

Near Jacqueline Dr, Parma, OH 44134
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 The water is leaking from behind the dripping is coming from an aftermarket in-line water filter I took a picture of the leak. Also the saddle valve is stripped and leaking. Customer needs a plumber there is very little floor damage if any at all

Near Harris Rd, Richmond Heights, OH 44143
Jeff M.

Jeff M.

WASHER WHIRLPOOL LSQ9560PW2 Installed new part unit op tested good

Near Dansy Dr, Euclid, OH 44117
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRSC503ESS00 The condenser was loaded with dust. Both evaporator a frost free and produce cold. Recommended to have the condenser cleaned twice a year unit tested good

Near Big Creek Ridge Dr, Chardon, OH 44024
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDFE104DSS2 Cust states leaking from same area as before. Cycled unit empty No leaks after a complete light cycle. 1 hr wash. Advised customer to leave load in dishwasher and call wlp for another service call if unit starts leaking again but to leave the unit like it is when it was leaking Could not duplicate issue.

Near Rustic Dr, Chardon, OH 44024
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced evap fan assy which includes the thermiste and defrost tstat. Unit was defrosted before arrival and unit started before i left. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Roryanna Dr, Chardon, OH 44024
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KUDS35FXSS8 Replaced all parts listed. Op test good. Left leak mat.

Near Alder Ct, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER GE GTW485ASJWS Installed new machine control. Calibrated to number 10 binary code per instructions. Customer to monitor. Unit Started and started to wash. Op test good unit stopped and did not restart on its own

Near Barbara Dr, Eastlake, OH 44095
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Upon arrival customer informs me on two snowflakes fresh food area was too warm but on three snowflakes it freezes things all over inside fresh food. In diagnostics everything checks out called techline talked to ed. File number. 7722969444. I was told to reset freezer control to freezer warmer per ed. Checked fresh food thermister and it was within specks. Customer very unhappy with throwing away food. Wants lowes to exchange. Reset freezer control and advised cust to call wlp back if temps continue to freeze things in the fresh food area.

Near Jakse Dr, Eastlake, OH 44095
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFG540H0ES1 Adjusted power burners so that low flame is 1/4 inch above burner at the lowest setting. Op test good Used sb webb for pop

Near Hudson Ave, Mentor, OH 44060
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDF520PADM7 Drain pump working fine. Cust has drain hose going thru floor and in a air tight drain. Also cust using a rubber hose that is easily bent or collapsible. Advised cust no issue with dw but install needs corrected.

Near Layman Dr, Ashtabula, OH 44004
Robert A.

Robert A.

WASHER WHIRLPOOL WTW8040DW4 "Installed tub ring, op test ok"

Near Wilson Mills Rd, Chardon, OH 44024
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT970SAHV0 "Found door hinge put in the wrong way,put back together the right door start seal properly ,the dishwasher body is little bended but it seals the door"

Near Center Rd, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Cc of unit leaking Removed fresh food evap cover found drain covered in water Removed drain tube from compressor area and made sure drain tube was clear Took drum vac and created suction pulled out 2 pieces of styrofoam Took steamer and forced steam through drain in fresh food section Verified that drain line was now completely clearOP TEST OK

Near Taylor Wells Rd, Chardon, OH 44024
Brian M.

Brian M.

DISHWASHER WHIRLPOOL GU2300XTQ1 Cc of unit making noise Found a marble and seeds in sump pump Cleaned sump ran 2 test cycles OP TEST OK

Near Lincoln Dr, Chesterland, OH 44026
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWX655DW1 "Replace parts, ran diagnostics auto test,and calibration all pass,didn’t leave water mat do to concrete on floor,customer happy ,opt test ok"

Near Sleepy Hollow Dr, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Didn’t heird no noise also temp is working correctly on fresh food section was 37 and on freezer temp was 4 degrees frigde functioning correctly no issue

Near Center Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

DISHWASHER GE GDF540HSF2SS Replace part opt test ok

Near Lear Rd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replace tube opt test ok adjust handle for customer

Near Carriage Ln, Avon Lake, OH 44012
Paul P.

Paul P.

RANGE WHIRLPOOL WFG510S0AS1 Replaced hinge on oven door and tested. Oven is working properly.

Near Russell Ave, Garfield Heights, OH 44125
Paul P.

Paul P.

REFRIGERATOR GE DSE26JSEDCSS "Replaced door recess, crank, spring and solenoid. Moved top back air seal over in refrigerator. Set down mitigation mat."

Near Heatherwood Cir, Olmsted Township, OH 44138
Corey L.

Corey L.

RANGE MAYTAG MGR8800FZ0 "Customer complaint not lighting RR & middle burners, Found grease built up around manifolds, explained why and how to maintain, cleaned, op test good"

Near Benham Ave, Cleveland, OH 44105
Corey L.

Corey L.

WALL OVEN WHIRLPOOL RBS305PDB12 "Customer said they had f5e2 error code door locked then hit breaker, had to wait for oven to cool down before latch unlocked, tried it over the weekend at 400 and it worked as normal, started normal bake 400 degrees, unit heated up to 400 in 20 min, unable to duplicate the problem"

Near Hillcrest Ave, Cleveland, OH 44109
Chad  P.

Chad P.

DRYER ELE KENMORE 110.649623 Installed heater. Op test ok.

Near McClaren Ln, Broadview Heights, OH 44147
Chad  P.

Chad P.

DRYER MAYTAG MGDB835DW2 Installed pipe and valve. Op test ok.

Near W Parkview Dr, Parma, OH 44134
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWB765FW1 Replaced valve assembly. All tested ok. Put mitigation mat under washer.

Near Telegraph Rd, Elyria, OH 44035
Corina B.

Corina B.

WASHER WHIRLPOOL MVWX655DW1 "Cust showed pop, sent pic. CC that the unit stopped working. When arriving the unit was not hooked up, hooked unit up. Ran diag. F5E1 – LID SWITCH FAULT, F0E4 – HIGH WATER TEMPERATURE – RINSE CYCLE, F8E5 – HOT, COLD REVERSED, started a normal wash and a rinse and spin. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load of clothes. Optest ok."

Near Martin Luther King Jr Dr, Cleveland, OH 44105
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC704FSS00 Replaced the evap cover and control. Brought the control back for return. Advised cust to wait 24 hrs before using the refrigerator. Optest ok.

Near Lander Rd, Chagrin Falls, OH 44022
Brian B.

Brian B.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Replaced valve and Icemaker. Cycled and filled I/m. Op test.

Near Beachwood Dr, Rocky River, OH 44116
Brian B.

Brian B.

COOKTOP ELE FRIGIDAIRE FGHB2844LFE "Found lower damper cover is not installed over damper causing cold air to to come out at bottom of ff section. Also lower bin not installed. Advised customer that all parts must be reinstalled and unit will probably start working properly. Also, water dripping from back of ice housing in ff section. Customer does not want to address that problem at this time. Ser call good for 30 days."

Near Montrose Ave, Cleveland, OH 44111
Brian B.

Brian B.

REFRIGERATOR MAYTAG MFF2558FEZ01 Found freezer drawer not closing tight. Freezer frosted up. Removed drawer and used steamer to clear frost and free light switch. Reassembled drawer and tested. Door now closing properly. Tracks working .. Op test ok.

Near Erie Dr, Mentor, OH 44060
Robert A.

Robert A.

WASHER WHIRLPOOL WTW8500BW0 "Replaced bearings, shaft and seal, ran diognostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Elliott Dr, Chagrin Falls, OH 44023
Robert A.

Robert A.

REFRIGERATOR GE GNS23GSHBFSS "Found frz door not sealing correctly, reset door and trim, op test ok"

Near W Grant St, Kent, OH 44240
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 "Found i/m leaking water into bin, needs i/m, replaced, op test ok; used 1 W10882923 (ICE MAKER ASSY92.80) from stock"

Near Chesterton Ln, Aurora, OH 44202
Robert A.

Robert A.

REFRIGERATOR FRIGIDAIRE LGHB2867PF7A "Found frz door not sealing correctly, adjusted door, found ice bin 1/2 full, ice piled at back of bin under i/m, leveled, cycled i/m, op test ok"

Near Woodlawn Ave, Ravenna, OH 44266
Robert A.

Robert A.

REFRIGERATOR MAYTAG MSB27C2XAM00 "Installed and cycled damper, op test ok"

Near E Riddle Ave, Ravenna, OH 44266
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL MFI2269VEW1 "Installed and prograhmed control, unit running, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Elm St, Ravenna, OH 44266
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled but didn’t fill, valve is working, unit needs new ice maker , installed new ice maker , op test good ; used 1 W10882923 (ICE MAKER ASSY 92.80) from stock"

Near Cambridge Dr, Oakwood Village, OH 44146
Dan H.

Dan H.

DISHWASHER MAYTAG MDB8959SBB2 "Installed new drain hose, op test good"

Near Henry St, Bedford, OH 44146
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint of ice build up in freezer section, found fresh food section evaporator drain tube clogged, cleared evaporator drain tube, op test good"

Near Hawthorne Trace, Independence, OH 44131
David R.

David R.

REFRIGERATOR AMANA ABB1924BRW00 "Cc that refrigerator keeps on running. Temp in ff 38*, freezer 0*. Advised customer of run and defrost timing. Leveled. Op test ok"

Near Butternut Ridge Rd, Elyria, OH 44035
David R.

David R.

DRYER MAYTAG MEDC215EW1 Tumbles but no heat. Found thermal cutoff blown. Replaced thermal cutoff kit from t/s. Op test ok.; used 1 279816 (CUTOFF) from stock

Near Eastview Avenue, North Ridgeville, OH 44039
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE334GPS0 Cc of dent in door Replaced door Ran test cycle OP TEST OK

Near Woodlands Trail, Chesterland, OH 44026
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Replaced spigot, couplers, and water tube. All tested ok. Put mitigation mat under refrigerator."

Near Otten Rd, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Replaced both valves. Purged air from lines. All tested ok. Put mitigation mat under refrigerator.

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW5500XW0 Lid latch needs replaced. Customer does not want to repair. Put mitigation mat under washer.

Near Clifton Blvd, Lakewood, OH 44107
Macaulay G.

Macaulay G.

OTR MICROWAVE GE NOPE Does not want unit looked at. Cancel call.

Near Hilliard Blvd, Rocky River, OH 44116
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL JSD2789HES Not repairable. Office to refund for labor and part please. Put mitigation mat under refrigerator.

Near Shadow Creek Dr, Westlake, OH 44145
Macaulay G.

Macaulay G.

DRYER MAYTAG MEDC215EW1 Replaced door handle.

Near Lear Nagle Rd, North Ridgeville, OH 44039
Robert A.

Robert A.

WASHER WHIRLPOOL GHW9150PW0 "Cc door not always locking, reset connections, Ran diognostic cycle, o codes, watched cycle, good, ran dain ad spin good, op test ok"

Near Bancroft Rd, Garrettsville, OH 44231
Chad  P.

Chad P.

WASHER WHIRLPOOL WFW75HEFW0 Installed parts listed. Op test ok. Placed core on truck for return.

Near Jackson Rd, Chagrin Falls, OH 44022
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Customer did not have pop but showed closing paper Spoke to MP on situationCc of no coolFound unit powered off And water line on fridge had pin hole Powered unit onCool came back Advised to let cool for 48 hrs Installed water connector on line OP TEST OK ; used 1 WP2198677 (CONNECTOR 1/4"to1/4" John Gu) from stock

Near Maplewood Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

RANGE WHIRLPOOL WFE515S0EB1 "Installed new terminal block, unable to test, customer needs new power cord"

Near Marda Dr, Parma, OH 44134
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint small amount of frost in same location, there was a super super small amount of frost in the same spot, frost has improved, cleared frost applied petroleum jelly to help train seal, seal is sealing perfectly though, unit is operating as designed"

Near Behrwald Ave, Cleveland, OH 44109
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE FFHT1826PS0 "Customer bought new fridge and has this fridge in garage, temps were 10 frz and 39 ff, unit only had 2-3 items per compartment, unable to duplicate the problem, unit is operating as designed"

Near Puritas Ave, Cleveland, OH 44135
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KBFS22EWMS4 "Installed control, op test good"

Near Westdale Ave, Cleveland, OH 44135
Brian M.

Brian M.

WASHER WHIRLPOOL WFW92HEFW0 Cc water in soap dispenser Flushed out dispenser Adjusted settings for detergent and water hardness for load and go dispenser OP TEST OK

Near Woodin Rd, Chardon, OH 44024
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Installed new ice maker, op test good"

Near Wooster Rd, Rocky River, OH 44116
Corey L.

Corey L.

RANGE GE JB255DJWW "Customer complaint some of the burners are not hot all the way, started all four burners on high, all four burners glowed red hot fully, unit is operating as designed"

Near W 88th St, Cleveland, OH 44102
Brian B.

Brian B.

WASHER GE GTW460ASJ6WW Replaced lid lock and main board. Programmed ID code into new control. Ran test cycle. Op test ok

Near Reynolds Rd, Mentor-on-the-Lake, OH 44060
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Customer complaint of loud grinding noise, noise is coming from air damper, this noise is not unusual, explained to customer that this is the normal sound for the air damper operation, unit is operating as designed"

Near Longspur Rd, Highland Heights, OH 44143
Dan H.

Dan H.

DISHWASHER GE GSD640P-36BA "Installed new valve, op test good"

Near Medway Rd, Highland Heights, OH 44143
David R.

David R.

RANGE WHIRLPOOL No model/serial number to look up parts.

Near Shupe Ave, Amherst, OH 44001
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found the delay in the disp is to fast and not allowing cubes to fall. Needs disp assy replaced. ; ordrng 1 W11163767 (DISP)

Near Broadview Heights, OH 44147
Dan H.

Dan H.

RANGE WHIRLPOOL WFG714HLAS1 "Customer complaint that oven shuts off, started bake for 350 degrees, burner lit and heated up to 350 degrees, burner would not light back up for more than a couple seconds, unit needs new dsi board, customer does not want repair at this time ; ordrng 1 WPW10511278 (module-spk 115.02), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cambridge Dr, Oakwood Village, OH 44146
Jeff M.

Jeff M.

MICROWAVE WHIRLPOOL WMH31017HZ When the microwave is installed whoever put the mounting screw into the nut cross threaded it and then cut the top of the nuts off with a grinder? ; ordrng 2 W10596040 (nut)s

Near Mentor Ave, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 That water valve in the rear of the unit is leaking needs replaced ; ordrng 1 WPW10238100 (WATER)

Near Midland Rd, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL KDFE104DSS5 I located where the leak is coming from. it’s coming from the front of the sump pump seal. I was unable to find a crack the seal was not the form I did put the pump in correctly. I took the pump back out re-install the pump again it leaked from the same spot. I double checked the part number and Marcone‘s look up was wrong Sears shows a different part number that coincides with service matters look up. I took multiple pictures of the floor and the teardown. ; ordrng 1 W11085683 (SUMP)

Near Holly Park Dr, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER MAYTAG MHW3505FW1 Found ui is still erratic. Needs ui. ; ordrng 1 W10911040 (UI)

Near Riverdale Rd, Rock Creek, OH 44084
Brian M.

Brian M.

DISHWASHER MAYTAG MDB7759AWB3 "Cc of unit leaking Found water valve cracked Needs water valve replaced Water is turned off Placed water mat ; ordrng 1 W10872255 (valve5956), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Heath Rd, Chesterland, OH 44026
Paul P.

Paul P.

DISHWASHER GE GDF620HMJ2ES "Tested control, sending power to element. Heating element not heating, office to order heating element and 2 tower heater mounting nuts. Note the bottom of the dishwasher has a pipe running up by the left corner, also underneath very limited space. Set down mitigation mat.; ordrng 2 WD01X10070 (nut tower heater)s and 1 WD05X24776 (HEATING ELEMENT ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Clark Ave, Cleveland, OH 44109
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW3 "Customer tried to use unit and lid lock flashed with lid lock ticking now, lid lock is intermittently failing, ordering lid lock, not installing control unless needed after new lid lock, leaving the part; ordrng 1 W10810403 (lid lock assy)"

Near Cedarbrook Rd, Cleveland Heights, OH 44118
Paul P.

Paul P.

DRYER WHIRLPOOL GEW9868KQ1 "Tested components of dryer, heating coil is open, not heating.; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Friend Ave, Maple Heights, OH 44137
Chad  P.

Chad P.

DRYER WHIRLPOOL WED6600VW0 "Found pulley squeaking. Mount for wheel has flat stop. Needs pulley assy replaced. ; ordrng 1 8547174V (PULLEY ASSY), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Princeton Dr, North Royalton, OH 44133
Chad  P.

Chad P.

WASHER WHIRLPOOL WFW8640BW0 Found suspension wack causing unit to knock in spin. Needs shocks replaced. ; ordrng 4 WPW10261492 (SHOCK)s

Near Sailor Cir, North Royalton, OH 44133
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW8800YC1 Replaced bleach dispenser. Not able to completely disassemble bearing due to the nut being seized the the bearing shaft. Will need unplanned tools. Rescheduling to complete job.; schdld next appmnt for 9/19 WED 8-11

Near Shagbark Trail, Strongsville, OH 44149
Gabriel P.

Gabriel P.

ICEMAKER WHIRLPOOL WRF560SEYM04 "Found freezer ice up,steam out all of it,opt test okay,ice maker not working 120v going to it but not cycling ordering new ; ordrng 1 4317943 (icemaker only)"

Near Thelma Dr, Sheffield Lake, OH 44054
Corina B.

Corina B.

WASHER MAYTAG MVWB725BW0 "Basket will not come out. Can not get the screw off of the gearcase. Tried a JRs tool will not turn. Tried with a crescent wrench and Chan locks. The screw would not come off. Will need a basket, tub and filter. Called SM To order part. ; ordrng 1 W10381078 (outer tub) and 1 W10518300 (basket) and 1 WP8533928 (screw) and 1 WPW10222008 (filter)"

Near Renwood Dr, Parma, OH 44129
Corina B.

Corina B.

DRYER WHIRLPOOL WED7590FW0 CC that it gets really hot. The vent goes to the top of the roof can not check the vent. The unit is stacked and in a small space. Can not move unit out. Will need a second tech to move unit. ; schdld next appmnt for 9/20 THU 8 am

Near Father Caruso Dr, Cleveland, OH 44102
Corina B.

Corina B.

RANGE WHIRLPOOL WFE710H0AE0 "CC that there was smoke in the oven. Started the broil, got red. Found the bake element cracked. Will need a new element. Called sM to order part ; ordrng 1 W10779716 (elmnt-bake)"

Near Creston Ave, Cleveland, OH 44109
Corina B.

Corina B.

DRYER GE GTDP490GD6WS "CC that there are screws falling out. Found the screws are stripped from the bearings and the plate are stripped. Will need a new bearing, glides and diffuser. Called SM to order parts. ; ordrng 1 WE00X181L (SHAFT) and 1 WE14X20408 (diffuser) and 1 WE1M1015 (ground strap) and 1 WE1M300 (BEARING RETAINER) and 1 WE1M461 (O RING) and 1 WE1M462 (SLEEVE) and 1 WE25M40 (BEARINGS ) and 1 WE3M26 (GLIDES)"

Near Hearthstone Rd, Parma, OH 44134
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 "CC that the unit is not cooling and condensation in the ff. Fz 34 and ff 54. Found the control was almost turned off. Checked the compressor, good. Found the cover to the thermostat is missing. Will need a cover and thermostat. Called SM to order parts. ; ordrng 1 W10169456 (control) and 1 W11208347 (COVER) and 1 WPW10511937 (thermostat)"

Near Beckman Ave, Cleveland, OH 44104
Corina B.

Corina B.

RANGE WHIRLPOOL WFE505W0HZ0 "cust showed pop, sent pic. Found one side panel bent, took pic. Will need a new side panel. Eaten oven to 359* waited 30 min took temp, good. Called SM to order side panel. ; ordrng 1 WPW10162245 (panel-side)"

Near OH-534, Geneva, OH 44041
Brian B.

Brian B.

FRONT LOAD WASH WHIRLPOOL WFW94HEXW1 "Machine won’t go through cycle and fault codes, f6e2. Found 5vdc and 120ac at motor control. Bad motor control, will give est. customer paid dep, office to order parts.; ordrng 1 WPW10374126 (MOTOR CONTROL 25704), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lake Rd, Bay Village, OH 44140
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Found freezer temp at 49 deg. Removed evap cover. No frost pattern on evaporator. Pulled machine to get pressure reading. Someone has replaced compressor and filter previously and there are no valve caps on filter or process schrader. Low side pressure at 10 “ vac and high side pressure at 135 psi., too high. This would indicate air got sucked into system. Would need compressor and dye filter. This machine has already been serviced twice before by us. Also, damage to fight front corner of machine, causing front frame to drag on floor . This would cause floor damage when pulling out. Customer bought machine at sears outlet store. Called whirl TL, sr# 7722968435. He documented all findings and said we must call TCS at Partner team to get machine replaced. Also, advised customer that she can call customer assist if necessary. ; saved tckt"

Near Sorrento Ln, Avon Lake, OH 44012
Robert A.

Robert A.

REFRIGERATOR GE GFSS6KKYCSS "Found railes for upped drawer in frz broken; ordrng 1 WR02X13288 (SUPPORT 802) and 1 WR02X13289 (SUPPORT802) and 1 WR72X10362 (SLIDE2205) and 1 WR72X10363 (SLODE2239), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Rivers Edge Dr W, Chagrin Falls, OH 44023
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Found auger broke rear of bin, needs ice binCust to install; ordrng 1 W11185686 (ICE BIN)"

Near Homestead Rd, Ravenna, OH 44266
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHV00 "Customer complaint that unit is not making ice, fresh food section temperature at 60 degrees, freezer section temperature at 28 degrees , found evaporator frozen solid, defrost heater is good, unit needs new control, control is showing out of stock, customer does not want repair ; ordrng 1 W11174836 (CNTRL 259.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Solon Rd, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that control panel is falling off, confirmed, mounts on user interface are broken, unit needs new user interface ; ordrng 1 Wpw10521642 (cntrl-elec)"

Near Sonny Dr, Walton Hills, OH 44146
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that unit is not cooling, found fresh food section evaporator frozen solid, unit needs new control and evaporator fan ; ordrng 1 W11087438 (motor-evap) and 1 WPW10675033 (cntrl-elec)"

Near Snowville Rd, Brecksville, OH 44141
Dan H.

Dan H.

M/W CONVECTION WHIRLPOOL WMH53520CB5 "Customer complaint that unit is not heating, confirmed, unit needs new magnetron ; ordrng 1 W10818686 (magnetron 149.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Augustine Dr, Parma, OH 44134
David R.

David R.

DISHWASHER KITCHENAID KDFE104HBL0 "Ran service mode. All functions normal. No error codes. When pressing 2-4-8 hr delay, not advancing into washing mode. Ordering UI.; ordrng 1 W11224299 (CONTROL PANEL )"

Near Adams Ave, North Ridgeville, OH 44039
Paul P.

Paul P.

DRYER MAYTAG MEDX655DW1 "Tested dryer, found power coming in and ventilation proper setup. Found electronic control not signaling the heater to turn off from the moisture sensor. Office to order electronic control.; ordrng 1 WPW10476828 (cntrl-elec)"

Near Columbia Rd, Westlake, OH 44145
David R.

David R.

WASHER WHIRLPOOL MVWX655DW1 "Oil leaking underneath. Spilled on all components. Ordering gear case, cap, cam, motor, pulley shield.; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11158831 (CAPACITOR ) and 1 WPW10006487 (motor-drve) and 1 WPW10427633 (pulley shield)"

Near Sanctuary Lane, Sheffield, OH 44054
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL GI0FSAXVY05 Tapped system. Found unit still had a slight charge. Pulled vac. Held. Checked all over unit. Unable to find any leak at all. Installed filter drier and charged unit. Charge held. Advised 24 for loading perishable items. Any issues what so ever please contact us back. Evap not needed. Tech will hold onto. Office to please refund cost of evap. ; saved tckt

Near Spokane Ave, Cleveland, OH 44109
David R.

David R.

DISHWASHER WHIRLPOOL PDB2430AWX "Both racks rusted. Top rack NLA. Bottom rack available. DO NOT ORDER PARTEstimate only; ordrng 1 WP99002571 (dishrack 204.24), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Shupe Ave, Amherst, OH 44001
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE204GPS0 Customer did not receive parts ; saved tckt

Near Dickens Dr, Richmond Heights, OH 44143
Brian M.

Brian M.

WASHER WHIRLPOOL NTW4501XQ0 "Cc of unit not washing Ran auto test unit did not complete Found start capacitor open Needs capacitor replaced ; ordrng 1 W10804665 (start capacitor4882), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Beech Hill Rd, Mayfield, OH 44143
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Customer complaint on cooling issues in the ff section, temp was 42 and set at 36, per pointer W11033419B ice maker out dated, evap cover was improperly installed, tabs broke, ordering new evap cover; ordrng 1 W10865106 (cover-evap) and 1 W10888881 (icemaker)"

Near Rivercrest Dr, Brecksville, OH 44141
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Found freezer temp ok 6 degrees fresh food section lowest 39 degrees ice box in fresh food section 2 degrees so is cold enough to make ice I’m also saw air leak on freezer door which frost up with ice all shelf and drain pan,drain tube is clogg and there’s alots of water in floor of freezer steam everything took door out found gasket torn in the bottom took pic also ice maker making ice slowly did not heird fan icemaker turn on ordering fan ,leave water ; ordrng 1 W10407215 (gasket-fip) and 1 W10846539 (evaporator fan blade)"

Near Walker Rd, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER WHIRLPOOL WFW75HEFW0 Checking parts and the console was order as the same part # as pressure sensor. Will need to order console. Called SM to order part. ; ordrng 1 W10911021 (panel-cntl) and 1 W11218392 (CONSOLE)

Near Jackson Rd, Chagrin Falls, OH 44022
Corina B.

Corina B.

REFRIGERATOR GE GSE25HMHEHES "CC that the ice maker makes ice when it wants too. Fz 2.5* ff 41*. Will need a water valve. Called SM to order part; ordrng 1 WR57X10032 (valve,water)"

Near Edgepark Dr, Garfield Heights, OH 44125
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEYB04 CC that the ff is not cooling. Ff 81* and fz 13. Ran diag the evap fan is not running. Has power to fan. Will need a new fan. Called SM to order parts. ; ordrng 1 W11035836 (cntrl-elec) and 1 WP2163777 (blade-fan) and 1 WPW10464673 (motor-evap)

Near Banbury Cir, Warrensville Heights, OH 44128
Brian B.

Brian B.

DISHWASHER KITCHENAID KDTE204DSS1 "Found wheel assembly’s on lower rack broken. Also, dispenser broken and fold down tine row broken.. Office to order parts. Customer needs after 2 if poss.; ordrng 1 W10728160 (tine-row) and 1 W11032769 (DISPENSER ) and 4 WPW10195417 (WHEEL ASSEMBLY )s"

Near W Heisley Rd, Mentor, OH 44060
David R.

David R.

WASHER WHIRLPOOL WTW8000BW0 Replaced bearings. Ran service test. Op test ok.Authorization for double labor.

Near Laurelbrook Oval, Strongsville, OH 44136
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WGD4815EW2 Drum is warped and causing too much tension on motor which is causing motor to overheat and shut off. Customer has been dealing with multiple issues from this unit since it was purchased. Office to order motor and drum.; ordrng 1 279827 (motor!dryer) and 1 W10899578 (drum)

Near Bretton Ridge Dr, North Olmsted, OH 44070
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cust showed pop, sent pic. CC that there is condensation on the freezer drawer. Found water on the top of the freezer drawer. Ran diag and turned the heaters on. Checked the mullion strip heater is working. Optest ok"

Near Tulip Ln, Chagrin Falls, OH 44023
Corina B.

Corina B.

DRYER WHIRLPOOL GGW9250PW2 "CC that there is a squeaky noise. Found the idler pulley and the supports rollers is squealing when it gets hot. Replaced the idler pulley and support from t/s. Optest ok. ; used 1 279640 (PULLEY-IDLER), and 2 WPW10314173 (SUPPORT ROLLER) from stock"

Near Taylor May Rd, Chagrin Falls, OH 44023
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced the console. Optest ok.

Near Solon Rd, Chagrin Falls, OH 44022
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL REK2950KQ2 "Timer is not sending it’s half of the voltage to the heater. Office to order timer. Run card for service, parts, and labor.; ordrng 1 279737 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Turner Blvd, Elyria, OH 44035
Corina B.

Corina B.

WALL OVEN KITCHENAID KEBS208SSS04 "CC the the top oven is not heating to temp. Heated oven to 350* found the bake element is not turning on. Checked the bake element, open. Will need a new bake element. Called SM to order part. Cust does not want to repair at this time. If so will need extra time 2hrs."

Near Burlwood Dr, Solon, OH 44139
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF518SAFM CC that the unit does not start. Found the water to the unit was turned off. Optest ok.

Near Enterprise Pkwy, Solon, OH 44139
Dan H.

Dan H.

COOK TOP JENN-AIR JGD3430BS00 "Customer complaint that ignitors are arcing on their own, unit needs new ignitor switches, customer does not want repair at this time ; ordrng 1 W10854963 (harns-wire 87.39), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Solether Ln, Chagrin Falls, OH 44022
Corina B.

Corina B.

DRYER GE DVLR223ET0WW CC that there is a squealing noise when starting the unit up. Found the bearing are bad. Will new bearing. Customer does not want to repair

Near Desota Ave, Cleveland Heights, OH 44118
Brian B.

Brian B.

RANGE ELE WHIRLPOOL WFE540H0ES0 Replaced bake element. Heated oven to 350. Op test ok.

Near W 136th St, Cleveland, OH 44111
Macaulay G.

Macaulay G.

DISHWASHER WHIRLPOOL DWU7400AAX Advised to use cleaner in dishwasher. Also adjusted drain hose to correct issue. All tested ok. Could not leave mitigation mat due to bottom panel.

Near Glenside Ct, Olmsted Township, OH 44138
Paul P.

Paul P.

WASHER GE GTW460ASJ4WW "Installed drain pump assembly. Ran washer through test and drain/spin cycles. Washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Crescent Rd, Cleveland, OH 44111
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW4816FW1 Replaced lid lock. All tested ok. Put mitigation mat under washer.

Near Hamilton St, Elyria, OH 44035
Robert A.

Robert A.

DISHWASHER KITCHENAID KDPE334GPS0 Found upper rack rails failed; ordrng 1 W11259785 (L TRACK) and 1 W11259786 (R TRACK)

Near Eggleston Rd, Aurora, OH 44202
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRB329DMBW00 Frost was from air leak. Adjusted alignment of door and level of unit. All tested ok.

Near Larchwood Dr, Berea, OH 44017
Dan H.

Dan H.

B/IN REFRIGERATO WHIRLPOOL WRX735SDBM02 "Ice maker recieved does not include harness, ice maker connections are different, used truck stock ice maker , installed valve and ice maker , op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock"

Near Bell Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Customer complaint that unit is not dispensing ice, confirmed, found connection at main control disconnected, reconnected, op test good"

Near Westover Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

ES5FHAXSB00 "Installed new air damper, op test good"

Near Throckley Ave, Cleveland, OH 44128
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WGD9400SU0 "Idler pulley is seized and damaging belt when running.; ordrng 1 661570V (belt 19.86) and 1 W10837240 (bracket 24.60), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Augustine Dr, Parma, OH 44134
Corina B.

Corina B.

DRYER MAYTAG MGDB765FW0 Replaced the dryer repair kit. Optest ok.

Near S Camelot Dr, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced evap fan motor. Op test good. Unit started before leaving

Near Red Oak Ln, Rock Creek, OH 44084
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced freezer door. Customer to monitor

Near Heritage Square, Jefferson, OH 44047
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE404DSS0 "Entitlement showed parts warranty until, 9-30-19Cc unit does not heat Heating element test ok Needs control board replaced Customer has warranty to cover control board but will owe for labor and service call ; ordrng 1 W10866116 (cntrl-elec)"

Near Manor Dr, Mentor-on-the-Lake, OH 44060
Arthur V.

Arthur V.

WASHER MAYTAG MHWE500VP00 Replaced both drain pump and motor control bd. No good. Same issue. Checked for third time harness between analog pressure sensor is good. Talked to AB Then i called techline back again. Justin Techline informed me to change the main bd but if i do it may fix it or give me a f99 which means it’s unrepairable——-found that new ccu is no longer available. Please refund customer all money minus the service call plus tax.

Near Jefferson Point, Roaming Shores, OH 44084
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDF330PAHW2 "Installed sump, ran diognostic cycle, op test. Ng, found control recieving 120vac, only sending 90vac to motor, needs control; ordrng 1 W11087226 (CONTROL)"

Near Windham, OH
Chad  P.

Chad P.

WASHER WHIRLPOOL WTW8000BW0 Assisted d.r. With repair. Office to please see his report.

Near Laurelbrook Oval, Strongsville, OH 44136
Chad  P.

Chad P.

DRYER WHIRLPOOL WGD5000DW3 Found timer advances past the wrinkle prevent cycle then stops at the off position. Advised this is normal though it does not explain this in the book.

Near Parkside Dr, North Royalton, OH 44133
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF736SDAW10 "Installed parts, not working properly for model. Went back in to service pointer information, office will need to order a different service kit. Office to order service kit W10864261.Did not set down mitigation mat, replacement kit is to help repair leak.; ordrng 1 W10864261 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ashland Dr, Brook Park, OH 44142