Service History

Local Reviews

Rated 4.8 out of 5 stars based on 4204 customer reviews

Paul P.

Paul P.

DISHWASHER WHIRLPOOL WDT720PADM1 "Customer not home. Called number at 3:42pm, they will be home in 10 to 15 minutes, car accident on highway. Entry at 4:05pm. Recalibrated dishwasher, ran through test cycle, working properly now, no trouble codes. Checked,drain loop, clear. Set down mitigation mat."

Near Lucerne Ave, Parma, OH 44134
Macaulay G.

Macaulay G.

REFRIGERATOR MAYTAG MFI2569VEM4 Low voltage board not available. 12939601 l.v. board. Customer paid for service charge.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Hempstead Ln, North Royalton, OH 44133
Macaulay G.

Macaulay G.

REFRIGERATOR MAYTAG MFI2269FRZ02 Replaced ice maker. All tested ok.

Near W 180th St, Cleveland, OH 44135
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW0 Replaced the water valve. Optest ok.

Near Bushnell Rd, University Heights, OH 44118
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GI0FSAXVY05 "CC that the unit is not cooling. Ff 71 fz 71. Checked the compressor the evap and filter, no leaks. No leaks coming from the interior that I can see. Found dye on the condenser. Found oil and dye on the floor. Will need a new condenser. Will need 2 tech. Called MP to waive s/c due to being here several times. Cust does not want to fix."

Near Spokane Ave, Cleveland, OH 44109
Corina B.

Corina B.

DRYER WHIRLPOOL WET3300XQ1 CC that there is clicking sound. Found metal tabs in the fins. Removed the metal tabs from the fins. Optest ok.

Near Detroit Ave, Cleveland, OH 44113
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint washer not working, unit was unplugged, customer plugged unit in an drain pump started, canceled drain, found excessive powder detergent in and around the basket, ran diagnostics found f0e2 suds, advised customer to use only 1-2 tbsp of an he detergent, with an average load size of 6-7 bath towels approximately halfway up the basket"

Near W 71st St, Cleveland, OH 44102
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSC24C8EYY00 "Installed switches, and replaced im with ts Im, ice maker has water in mold now, temp was 2 degrees, op test good; used 1 WPW10251076 (ICE MAKER ASSY) from stock"

Near Avalon Dr, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Customer complaint water not dispensing, confirmed, found water filter door not fully closed, most likely customer error, but if it reoccurs please order W11162042 housing(gry)"

Near Marion Rd, North Olmsted, OH 44070
Corey L.

Corey L.

RANGE TAPPAN TGF351RBC "Customer complaint temps are off in oven, advised customer to preheat for 25-30 min, about 10 min after beep, instructed customer on how to calibrate oven temps using customer supplied user guide, customer requested adjusted temp +35, started bake for 350, after 25 min temp was 376, advised customer to monitor as temp calibration may be too high and over cook"

Near Darke Blvd, Brook Park, OH 44142
Corey L.

Corey L.

DRYER MAYTAG MEDC700VW0 "Customer complaint no heat, found thermal fuse open again, found blower wheel 70 clogged restricting airflow, cleaned blower housing, under parts and labor warranty replaced fuse with ts, op test good; used 1 279769 (THERMAL CUTOFF) from stock"

Near Melody Ln, Brooklyn, OH 44144
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Customer had unit plugged in since tech was there, temped garage at 41 by bay door and 53 by the unit, heater just kicked on, in 5 min or less the side of the unit closest to heater rose in temp 34 degrees, explained how this fluctuation of temperatures is giving the unit faulty defrost cycles, advised not to use freezer portion of unit during winter months if unit remains in the garage"

Near Woodmere Dr, Broadview Heights, OH 44147
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL MVWB765FW2 "Unit is making a clicking noise in spin. There are no drum obstruction. All components are tight. Occasionally, unit will not shift into agitation or spin. Has error F7E9. Office to order clutch and gear case.; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy)"

Near Lake Cir Dr, Strongsville, OH 44136
Corey L.

Corey L.

REFRIGERATOR AMANA ABB1921BRMOO "Installed new frz door seal, opt test good"

Near Pearse Ave, Newburgh Heights, OH 44105
Macaulay G.

Macaulay G.

OTR MICROWAVE WHIRLPOOL WML55011HS0 Unit is missing one charcoal filter and one grease filter. Office to order both filters. Customer will install.; ordrng 1 W11213882 (FILTER) and 1 W11213913 (GREASE FILTER)

Near Penny Pines Cir, Strongsville, OH 44136
Arthur V.

Arthur V.

REFRIGERATOR GE TBX22ZABLRWW Replaced defrost timer. Op test good

Near Millwood Dr, Geneva, OH 44041
Brian M.

Brian M.

REFRIGERATOR MAYTAG MRT118FFFM01 Customer showed popInstalled listed partOP TEST OK

Near Auburn Rd, Chardon, OH 44024
Corina B.

Corina B.

DRYER MAYTAG MEDB750YW0 "CC that the unit is squealing. Found the idler pulley is worn. Replaced the pulley from t/s. Optest ng. Unit is not heating. Checked the terminal block, good. Checked the thermal fuse, good. Checked the heater, good. Checked the heater to the motor, good. Checked the outlfuse, 19.0 k ohms. Checked the control to the heater has 240 volts. Will need a new control and outlet fuse. Called SM to order parts. ; ordrng 1 WP8577274 (thermistor) and 1 WPW10432257 (cntrl-elec), used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Scarborough Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFT2976AEM03 "Customer complaint of ice build up on freezer section floor, found ice build up common with evaporator drain tube clog, unit needs evaporator drain tube and ice cleared, cleared ice and evaporator drain tube, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line"

Near Messenger Rd, Chagrin Falls, OH 44023
Corina B.

Corina B.

DISHWASHER WHIRLPOOL MDBH949PAM4 "CC that the unit is leaking. Unit is not secured into place. Advised cust to secure the dishwasher for the tub twists and the door will not close properly. Removed the door and found water leaking from the vent. Will need a new vent assembly. Called SM to order parts. ; ordrng 1 WP8269259 (gasket 3042) and 1 WPW10329609 (vent 4345), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 57th St, Cleveland, OH 44102
Dan H.

Dan H.

DRYER MAYTAG MDG8400AWW "Customer complaint that unit made a popping sound when unit started and then was running too hot, started normal dry cycle, heater range is normal for high,medium and low heat settings, unit is operating as designed , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

Near Park Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "recovered refrigerant, installed evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.3oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator; used 1 TJAF1200, 1 W10890099, 1 W10890121, and 1 W10890131 from stock"

Near Woodsdale Ln, Solon, OH 44139
Dan H.

Dan H.

RANGE WHIRLPOOL WFE515S0ES1 "Installed new hinges and receivers , op test good"

Near Northfield Rd, Maple Heights, OH 44137
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint ice build up in frz, found drain pan full of ice, cleared ice, drain pan was level, needed a slight taper toward drain, left side leveler foot missing unit leaning toward slightly, unit needs foot; ordrng 1 WPW10141622 (FOOT)"

Near Westhaven Ln, Rocky River, OH 44116
Dan H.

Dan H.

WALL OVEN KITCHENAID KEBS109BBL00 "Customer complaint that unit stopped working after self clean, found thermal fuse open, installed new thermal fuse, op test good ; used 1 WPW10545255 (FUSE-THRML) from stock"

Near Carroll Blvd, University Heights, OH 44118
Brian M.

Brian M.

DRYER MAYTAG MDG308DAWW Cc of no heat Found unit getting proper power Valve coils not opening properly Replaced coils from truck stock Ran test cycle OP TEST OK ; used 1 279834 (COIL2245) from stock

Near Glendon Rd, University Heights, OH 44118
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Installed new part unit op tested good

Near E 209th St, Euclid, OH 44119
Jeff M.

Jeff M.

RANGE WHIRLPOOL MGR7662WS The unit ignited for me 10x with out fail op tested good

Near Algonquin Rd, Euclid, OH 44117
Robert A.

Robert A.

REFRIGERATOR AMANA AFB2534FES "Found evap frozen, heater and bimetal good, needs control; ordrng 1 WPW10503278 (JAZZ BD15220), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Thistle Ln, Novelty, OH 44072
Brian M.

Brian M.

DRYER MAYTAG MEDB765FW0 7723413576 called whirlpool They had me Check wire harness for continuity wire harness checked fine They want a lead tech to be scheduled and verify issues Please schedule with Sr tech ; schdld next appmnt for 11/26 MON !

Near Leroy Center Rd, Painesville, OH 44077
Corey L.

Corey L.

DRYER WHIRLPOOL WED49STBW0 "Customer complaint dryer won’t start, confirmed, found thermostat open, replaced with ts, op test good; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Chalfant Rd, Shaker Heights, OH 44120
Corina B.

Corina B.

RANGE WHIRLPOOL WEE730H0DS0 "318. CC that the cooling is not working, will need a new cooling fan. Replaced the fan from t/s. Optest ok. ; used 1 W11107275 (FAN-BLWR 10360 ) from stock"

Near Detroit Ave, Cleveland, OH 44113
Corina B.

Corina B.

RANGE AMANA AGR5330BAS3 Replaced the gasket. Optest ok.

Near E 74th St, Cleveland, OH 44103
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT710PAYM5 "Customer complaint that unit is not cleaning or drying the dishes, started normal wash cycle with upright glasses in racks, unit filled and began washing, incoming water temperature at 64 degrees , glasses filled, ran diagnostics found 7-1(heater fault) error code, unit ran test cycle, heater is not working, found heating element open, unit needs new heating element, customer does not want repair at this time ; ordrng 1 W10518394 (heater 43.42), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Pettibone Rd, Chagrin Falls, OH 44023
David R.

David R.

RANGE WHIRLPOOL WFG505M0BS3 Replaced door. Op test ok.

Near Euclid St, Elyria, OH 44035
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS321SDHW00 Checked water filter to make sure was all the way pushed it and correct. Customer wasn’t pushing both buttons to reset water filter. Advise to hold down light and ice type for 3 seconds to reset. Op test ok.

Near Ryan Ct, Elyria, OH 44035
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTM404ESS3 "Customer complaint that spray arm is not moving, found spray arm not mounted to sump assembly, mounted spray arm, spray arm not moving, found no power to spray arm motor, unit needs new control ; ordrng 1 W10854228 (cntrl-elec)"

Near Old Farm Rd, Moreland Hills, OH 44022
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEC310S0FW0 "Replace parts opt test ok,turn it on to make sure is heating test ok"

Near Terra Ln, Amherst, OH 44001
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MBF2258FEZ01 "Raise door watch icemaker cycling fills opt test ok,found door not pushing switch all the way thats why it wasn’t cycling"

Near Greenlawn Ave, Amherst, OH 44001
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ07 "Customer complaint that unit is not dispensing water, confirmed, found tabs that hold switch in place broken, unit needs new mounting bracket; ordrng 1 WP2180226 (bracket)"

Near Stoer Rd, Shaker Heights, OH 44122
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL NTW4516FW2 Replace parts ran calibration and auto test opt test ok

Near W River Rd N, Elyria, OH 44035
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint that upper freezer section drawer will not pull out, found upper drawer tracks broken on both sides, unit needs new tracks; ordrng 1 WPW10516602 (slide rail (rht frz)) and 1 WPW10516603 (slide rail (lft frz))"

Near Milton Rd, University Heights, OH 44118
Brian B.

Brian B.

WASHER MAYTAG MVWX600XW0 "CC that machine doesn’t finish cycle. Ran diag, F7E1, basket speed fault, and f1e2, motor control fault. Will need new main control. Will give est. customer does not want to repair, do not order part. Paid sc."

Near Parkwood Rd, Lakewood, OH 44107
Brian B.

Brian B.

WASHER MAYTAG MHWC7500YW0 CC that machine did not spin clothes dry. Ran a rinse and spin with small load. Water drained out and machine went into balance routine as designed . Load did eventually balance and machine went into high spin. Balance function is working properly. Advised customer that too small a load or 1 heavier item in load and machine might not be able to balance. Machine is designed to do this. All functions normal. No charge to customer.

Near Beachwood Dr, Rocky River, OH 44116
Brian B.

Brian B.

WASHER WHIRLPOOL WTW8900BC0 "CC of not spinning and f51 code. Ran diag and verified f51 code. This is rps sensor or speed failure. Checked lower components, found rotor bolt had come loose, and rotor was loose. Reinstalled rotor using locktite on threads. Ran test cycle. Op test ok."

Near Sperrys Forge Trail, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 The compressor looks like it was dropped. N of the tubes was damaged and oil leaked out reorder part; ordrng 1 W10507884 (compressor)

Near E 221st St, Euclid, OH 44117
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Not making ice. Checked temps, 6 freezer, 38ff, 8 icebox.. Removed aftermarket filter that was stuck in filter head. Ran Icemaker diag and cycled and filled Icemaker. Icemaker and optics all checked good. Advised customer to buy a whirl approved filter and then if not making ice , to call us back. Also, customer has plastic waterline connected to unit. Advised that whirl recommends either copper or braided flexline and that plastic is a flood hazard."

Near Bradley Rd, Bay Village, OH 44140
Brian B.

Brian B.

DRYER MAYTAG LDE8404ACE "Removed drum, replaced belt and idler pulley. Lubricated drum rollers. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bounty Way, Avon Lake, OH 44012
Dan H.

Dan H.

RANGE WHIRLPOOL WEG730H0DS0 "Installed new control and harness, op test good"

Near White Rd, Willoughby Hills, OH 44092
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Will need a shelf. Cust can install. ; ordrng 1 WPW10276341 (shelf-glas 106.57), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Detroit Ave, Cleveland, OH 44113
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFE505W0HZ0 Replaced door gasket. Op test good

Near Euclid Ave, Willoughby, OH 44094
Brian M.

Brian M.

DISHWASHER AMANA ADB1400AGS1 Cc of not draining Found wire nuts to big and power wires not connected properly Re wired and ran test cycle OP TEST OK

Near Chapman Ave, East Cleveland, OH 44112
David R.

David R.

REFRIGERATOR FRIGIDAIRE LFHB2741PF "Numbers on interface disappearing. Ice tray turned sideways, motor not turning ice tray, fan not running. ; ordrng 1 241675704 (solenoid assy) and 1 241816602 (motor-auger) and 1 242058229 (user interface) and 1 242095702 (housing-air handle) and 1 243297606 (ice maker) and 1 5304493604 (fan & gasket kit)"

Near Oaknoll Dr, Amherst, OH 44001
David R.

David R.

REFRIGERATOR MAYTAG MFT2776FEZ00 "Sheet of ice underneath deli drawer. Checked back of unit drain tube to make sure nothing was clogged. Took off Evap cover, found Evap tray full of ice. Steamed out all ice. Op test ok.*Found 5 black walnuts by compressor."

Near Legends Way, Grafton, OH 44044
Robert A.

Robert A.

DRYER MAYTAG MGDC200XW2 "Found, t fuse open, jumped out, ran unit, good, replaced, op test ok; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Fieldstone Dr, Kent, OH 44240
David R.

David R.

WASHER WHIRLPOOL WTW4816FW Replaced power cord. Op test ok.

Near Pearl Rd, Strongsville, OH 44136
David R.

David R.

DRYER WHIRLPOOL WGD4815EW2 "Heat was working when arrived, customer was doing laundry. Tested heat on high, cycling at 170*F. Took off and checked venting. Not correct vent and clogged with excess lint. Recommend rigid or semi rigid. Op test ok."

Near Forest Ave, Parma, OH 44129
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW2 "Found no noise,ran diagnostics no error codes ran auto test all pass"

Near Center Rd, Avon, OH 44011
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced control. All tested and filled ok.

Near Allen Dr, Westlake, OH 44145
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Found end of auger stripped, unable to get impeller off, needs auger motor and divider; ordrng 1 WPW10309864 (DIVIDER) and 1 WPW10309868 (AUGER MOTOR)"

Near Cherry Park Oval, Aurora, OH 44202
Brian B.

Brian B.

DUAL FUEL RANGE JENN-AIR JDR8895AAW "Control panel and display dead. Checked voltage on terminal block. Voltage correct. Checked voltages on control. All voltages correct, display not lighting up, will need new oven control. Customer will call office if he wants to repair. Do not order part. Paid sc, good for 30 days."

Near Bounty Way, Avon Lake, OH 44012
Brian B.

Brian B.

MICROWAVE GE JVM6175DF1BB "Found keypads not working and error message of shorted keypad. Reset power and set clock. Keypads are working at this time, but advised customer that error message will likely come back. Will need new panel. Will give est. customer does not want to repair at this time. Do not order part.. paid ded, good for 30 days."

Near Woodfield Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 No issues found

Near Center Rd, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSRT25CRSS01 "Cc of leak Found smart valve leaking Needs smart valve replaced ; ordrng 1 WPW10159839 (valve-inlt12601), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Carrbridge Dr, Euclid, OH 44143
Brian M.

Brian M.

COOKTOP ELE WHIRLPOOL WFE515S0ES1 Installed switch and element OP TEST OK

Near New 4th St, Fairport Harbor, OH 44077
Macaulay G.

Macaulay G.

WASHER FRIGIDAIRE ATF8000FE1 Replaced motor control board. All tested ok. Spinning properly.

Near Camden Ct, Westlake, OH 44145
Robert A.

Robert A.

REFRIGERATOR KITCHENAID KFIS20XVMS6 "Cc door seals, found door seals torn, also evap drain clogged/frozen cust to let us knowP trap. parts only to Special Project S38253; ordrng 2 W10443238 (FF SEAL14114)s and 1 W10619951 (TRAP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Winchester Dr, Solon, OH 44139
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Found black tube snap of from inside door ordering new door cause is built into door ; ordrng 1 LW11038922 (DOOR )

Near Center Rd, Avon, OH 44011
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL MGD9700SQ0 Control on unit has open relay. Not repairing. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Mallard Cir, Westlake, OH 44145
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WED4915EW1 Replaced thermostat. All tested ok.

Near Walnut Trail, Olmsted Township, OH 44138
Robert A.

Robert A.

WASHER MAYTAG MHWC7500YW0 "Ran diognostic cycle, no codes, watched cycle, good, went into high spin, ran drain and spin cycle, unit went into high speed spin, unable to duplicate complaint, called atl steven, said poss unbalanced load, causing unit to stop and not spin, talked w/cust,Op test okSr 110987739Cust states that unit does not work, it doesent matter how many items are in unit, it does not work correctly"

Near Commodore Cove W, Aurora, OH 44202
Robert A.

Robert A.

OTR MICROWAVE KITCHENAID KHMS2050SSS2 "Found under unit light sockes, crumbling, needs socketsCust to let us know; ordrng 2 8204670 (LIGHT BULB1853)s and 2 W10143958 (SOCKET446)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Winchester Dr, Solon, OH 44139
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF31PPLAT4 Machine was not draining I thought Glass and the pump I remove the glass test good

Near Highpoint Rd, Beachwood, OH 44122
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Cc interior led lights not all on in fridgeFound uni5 to half half lights know issue is led control board Needs led power control board; ordrng 1 W10830288 (cntrl-elec)

Near Dickerson Rd, Willowick, OH 44095
Brian M.

Brian M.

WASHER WHIRLPOOL WTW7500GC0 "Customer showed popCc lid locking and unlockingFound error code f5e2 and f5e1, both lid lock errorsNeeds lid lock assembly; ordrng 1 W10810403 (lid lock assy)"

Near Steve Guard Ct, Willoughby, OH 44094
Brian M.

Brian M.

RANGE GAS WHIRLPOOL WFG515S0EB1 "Cc burners not lightingFound back burners lighting fine, front burners will not ignite all the timeAdjusted valves OP TEST no Good Found valves not opening at correct time of sparking Needs valves and orifices ; ordrng 1 W11197500 (ORIFICE LF) and 1 W11234417 (ORIFICE RF) and 2 WPW10279615 (valve-brnr)s"

Near Harbor Creek Dr, Mentor-on-the-Lake, OH 44060
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDFE104HBL0 Ran diagnostics operation test normal opt test ok

Near Center Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWC565FW1 No one home arrive at 12:28pm knock and call also office call then too no answer

Near Center Rd, Avon, OH 44011
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW1 The unit has the a motor fault code I cleared the code check the windings tested good ran a quick cycle code came back the unit needs both more n control ; ordrng 1 W10636054 (cntrl-elec) and 1 WPW10677715 (MOTOR )

Near Harms Rd, Richmond Heights, OH 44143
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW2 "Unit was unplug when working on it plug in ran diagnostics calibration and auto test both pass ran error codes no error code,try starting normal cycle and pass"

Near Detroit Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 "Arrive to customer home,customer came outside and told us no service needed she said no more water and the water she saw it dry ."

Near Brookcrest Pl, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL CAE2745FQ0 Relay on control for latch is not closing. Latch is falling apart. Office to order control and latch.; ordrng 1 W11188527 (control ) and 1 WPW10482836 (latch)

Near Mastick Rd, North Olmsted, OH 44070
Brian B.

Brian B.

DRYER WHIRLPOOL WED4815EW1 "Verified pop, sent pic. Machine does not start. Found burned up cord and terminal block. Terminal screw was not tightened and this loose connection caused block and cord to burn. Replaced terminal block With wiring from t/s. Advised customer that he will have to go back to lowes and have them install new cord. Dryer checks ok.; used 1 279320 (BLOCK-TERM) from stock"

Near Beachdale Dr, Avon Lake, OH 44012
Robert A.

Robert A.

DRYER MAYTAG MEDB755DW2 "Installed drum and rollers, op test ok"

Near Quail Ridge Dr, Bentleyville, OH 44022
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW3 Replaced the parts listed. Brought core back for return. Ran calibration. Started a normal cycle. Optest ok.

Near Briardale Ave, Euclid, OH 44132
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 The fan is not spinning it is not getting power the unit needs a new main control ; ordrng 1 W11174836 (CONTROL )

Near Bluestone Rd, South Euclid, OH 44121
Brian M.

Brian M.

WASHER CROSLEY CAW11544EW1 Installed listed partsRan auto test and calibration OP TEST OK

Near E Monroe Cir, Jefferson, OH 44047
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS00 Found loose connection underneath fridge by valve connector plug in opt test ok Doors has not arrive yet charge extra service for return

Near Case Rd, North Ridgeville, OH 44039
Arthur V.

Arthur V.

DISHWASHER FRIGIDAIRE TH51071709 Found power to control no response. Needs nain bd and touch pad ; ordrng 1 5304496526 (console assembly) and 1 5304504782 (CONTROL )

Near N Forest Ridge Dr, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFI2570FEW01 "Found fill tube froze with ice after valve repair,steam opt test ok,"

Near Kenilworth Ave, Sheffield Lake, OH 44054
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS "Found compressor inefficient. Needs comp replaced. Lowes wants the unit deemed non repair able. Spoke its office. To turn in report and we will submit to kitchenaid. ; ordrng 1 W10779331 (compressor, KIT)"

Near Center Rd, Avon, OH 44011
Arthur V.

Arthur V.

WASHER MAYTAG MVWC555DW1 "Replaced latch . No good. Unit grinding needs gearcase ,motor,shield,actuator and cam. Extra time ; ordrng 1 W10721967 (cam) and 1 W10913953 (ACTUATOR ) and 1 W11035751 (GEARCASE) and 1 W11283592 (MOTOR ) and 1 WPW10427633 (shield), used 1 W10838613 (LATCH) from stock"

Near W Erie St, Jefferson, OH 44047
Brian M.

Brian M.

WASHER WHIRLPOOL WTW7000DW0 "Cc unit not running, display f6e3 codeFound f6e3 code OP TEST No good, needs control and UICustomer not repairing ; ordrng 1 W10812423 (cntrl-elec156.74) and 1 W10860738 (console186.28), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Park Rd, Painesville, OH 44077
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW0 "CC that the unit not spinning. Found change in between the washplate and the basket. Removed the change. Spin not engaging in a spin, will need a hub. Called SM to order the part. ; ordrng 1 W10528947 (drive hub kit)"

Near Eddy Rd, Willoughby Hills, OH 44092
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FGID2474QF0A No part yet; saved tckt

Near Azalea Ridge Dr, Perry, OH 44081
Dan H.

Dan H.

DISHWASHER FRIGIDAIRE FFBD2408NS8C "Customer complaint that unit is not draining, found unit filled with water, pressed cancel button, unit drained, started normal wash cycle, unit filled and began washing, cancelled cycle, unit drained , repeated several times with same results, unit is operating as designed"

Near Georgetown Lane, Madison, OH 44057
Dan H.

Dan H.

MICROWAVE KITCHENAID KOCE500ESS01 "Installed new thermostat, op test good"

Near Tudor Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW2 Installed new part unit op tested good

Near Mt Overlook Ave, Cleveland, OH 44104
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed valve, watched disp, op test ok"

Near Sugarbush Glen, Chardon, OH 44024
Robert A.

Robert A.

MICROWAVE JENN-AIR JMW3430WS02 "Installed parts listed, op test ok"

Near Bramley Ct, Chagrin Falls, OH 44022
Dan H.

Dan H.

HOOD KITCHENAID KXU8030YSS1 "Customer complaint that fan is not working, blower motor is recieving 120vac , unit needs new blower motor ; ordrng 1 WPW10293966 (blower-fan)"

Near Hackberry Dr, Mentor, OH 44060
Dan H.

Dan H.

BUILT IN FRIDGE KITCHENAID KSSO48QTB02 "Customer complaint that unit is leaking from ice dispenser, found frost build up inside ice chute, ice door motor is working, found seal on ice door worn out, unit needs new ice door; ordrng 1 WP2180353 (door-chute), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Eagle Mills Rd, Waite Hill, OH 44094
Robert A.

Robert A.

RANGE WHIRLPOOL WFE320M0ES1 "Installed switch and element, op test ok"

Near Vine St, Ravenna, OH 44266
Robert A.

Robert A.

WASHER WHIRLPOOL WTW6400SW3 "Installed hub, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near S Diamond St, Ravenna, OH 44266
Jeff M.

Jeff M.

WALL OVEN COMBO ELECTROLUX EW30EW65GS2 Installed UI F-15 came back part was not needed and it’s broken plastic shell is. The display control is what is needed I assumed it came with the UI given the price of the UI. And through Marcone the display board is discontinued or not available. I was able to find a substitution part through the Sears website. Reimbursed customer for the UI ordered the display board ; ordrng 1 316576621 (clock/timer)

Near Riverside Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW7300DW0 The lid is broken in the back left. And the control is not determining what a balanced load is ; ordrng 1 W10812422 (CONTROL ) and 1 W11101059 (LID)

Near Wake Robin Rd, Mentor, OH 44060
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed FF and FZ doors. Stretched gaskets. Set down mitigation mat.

Near Maplecrest Ave, Parma, OH 44134
Jeff M.

Jeff M.

REFRIGERATOR GE GFE28GMKES The unit has Excessive calcium buildup in the ice bin customers due for a filter change. I told him the warranty might not cover it. If so he can just remove his filter take it to the nearest store and match it up; ordrng 1 RPWFE (FILTER )

Near Louise Dr, Mentor, OH 44060
Jeff M.

Jeff M.

M/W CONVECTION WHIRLPOOL WML75011HW0 The units fuse Is Open I found that the metal prongs that hold the fuse in place our loose order filter board and fuse; ordrng 1 W10138793 (fuse) and 1 WPW10531156 (FILTER BOARD )

Near Firwood Rd, Mentor-on-the-Lake, OH 44060
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFE550S0HZ1 Customer stated unit was smoking out the back. Removed panels and Connected power cord and set temp for 500degF. unit smelled like a new range (oily deposits on inner surfaces ). Unit never smoked. Let unit cycle for 20 min on 500. Never smoked. Unit op test good

Near Dillon Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

RANGE KITCHENAID KERS306BSS0 "I called tl I explained him the issue how the machine will freeze up and stopped working. He recommended the main control to be replaced. Estimate only; ordrng 1 WPW10686474 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Robin Cir, Mayfield, OH 44143
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KUDS35FXBLA Found power cord faulty causing no power issue. Cut off bad portion od cord and repaired using new wire nuts etc Op test good

Near Dugan Farms, Perry, OH 44081
Robert A.

Robert A.

WASHER WHIRLPOOL WFW72HEDW0 "Ran diognostics, door lock error, long drain, needs door lock and drain pump; ordrng 1 WPW10443885 (DOOR LOCK) and 1 WPW10605427 (DRAIN PUMP)"

Near OH-303, Streetsboro, OH 44241
Corey L.

Corey L.

WASHER WHIRLPOOL CAE2745FQ0 "Customer complaint in spin the washer is leaking from the bottom, water valve is good, seals on hoses check good, found unit leaning forward causing water inlet to hit tub ring and bounce to the side of the cabinet, leveled unit, op test good"

Near Willard Ave, Cleveland, OH 44102
Corey L.

Corey L.

MICROWAVE WHIRLPOOL WMH73521CS6 "MOCustomer complaint microwave thinks the door is shut when it is open, cams failing, quoted, ok replace parts with ts, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 61.32) from stock"

Near St Charles Ave, Lakewood, OH 44107
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Found ff at 32, sensor good, found wrong control in unit, needs control; ordrng 1 W11223731 (CONTROL)"

Near S Pearl St, Kent, OH 44240
Paul P.

Paul P.

KITCHEN MAYTAG MDB7749AWM2 "Found control shorted, bimetal open. Control not operating properly with test bimetal. Also damage to user interface panel. Office to order control, bimetal and user interface panel (silver finish). Please let customer know of repairs are still covered under authorization.; ordrng 1 W10258275 (bi-metal) and 1 W10811151 (panel-cntl) and 1 W11202746 (CONTROL )"

Near Starlight Dr, Seven Hills, OH 44131
David R.

David R.

DRYER MAYTAG MGDB765FW0 "Customer said they have warranty, still wishing first year and called Lowe’s. Had proof of purchase (refer to photos). Checked air low, good from unit to outside. Checked underneath. Ignitor would glow red then cut off. Found wire on coils off. Reconnected and heat would come on. Op test ok."

Near Pyle South Amherst Rd, Amherst, OH 44001
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Found inlet valve with a steady drip. Needs inlet valve ; ordrng 1 WPW10238100 (valve-inlt)

Near E 31st St, Ashtabula, OH 44004
David R.

David R.

REFRIGERATOR MAYTAG MBF2258FEZ01 Arrived and found ice in icemaker. Water is getting to icemaker but isn’t dropping. Replaced with new icemaker from t/s. Watched it cycle and call for water. Op test ok.; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Greenlawn Ave, Amherst, OH 44001
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL GU1500XTLS1 "Found bad install on the drain tube underneath dishwasher,customer is very upset that we didn’t came prepare cause we didn’t had a drain hose on our truck she also said she will not use our service never again,we explain to her that normally we would ask her to get a plumber or order a drain tube for this job or and come back and reschedule to come back,we are doing her and favor by going to Home Depot and buy a drain tube,and she still complains,charge her $13 for the part at Home Depot and $89.95 service and $80 labor she also said she hope cause she’s a female that we are not repping her off I told her no mrs we are is a flat rate ; used 1 5587995 (DRAIN HOSE 13.00) from stock"

Near Camelot Way, Avon, OH 44011
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG770H0FZ0 Replace parts opt test ok

Near Otten Rd, North Ridgeville, OH 44039
Corey L.

Corey L.

RANGE WHIRLPOOL WGG745S0FS00 "Customer complaint door glass shattered, confirmed lower door glass shattered, glass has been cleaned up, pop is on cpu so poor pic quality, customer has a 1 yr warranty with Costco after the 1 yr manufacturers warranty, unit needs new lower door outer glass replaced; ordrng 1 W10877566 (LOWER DOOR ASM)"

Near Marlowe Ave, Lakewood, OH 44107
Corey L.

Corey L.

WASHER WHIRLPOOL MHW6000XW2 "Customer complaint washer beeps when trying to start and flashes f1e1 code, confirmed even in diagnostics it reverts to flashing f1e1 error after entering diagnostics, filter is sending power, connections are snug, unit needs new control; ordrng 1 W10427972 (CNTRL 126.48)"

Near Greenwood Dr, Strongsville, OH 44149
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW0 "Replace CNTRL,had little issues with pressure sensor but everything is taking care of opt test ok"

Near Lincoln St, Amherst, OH 44001
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5640XW3 "Customer complaint washer won’t start and made a loud noise, ran diagnostics found f5e2 lid lock fault , f7e5 basket speed fault, lid lock operating normally, unit spins and agitates in service, found teeth missing under washplate, and plastic shavings in teeth of hub; ordrng 1 W10528947 (HUB 26.16) and 1 WPW10215115 (WASH PLATE 106.81)"

Near Cedarwood Dr, North Royalton, OH 44133
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Both new doors shipped damaged, both on bottom corners reordering doors; ordrng 1 LW10771436 (FF DR) and 1 Lw10728959 (FRZ DR) and 1 W10839793 ( BADGE)"

Near Tudor Cir, North Royalton, OH 44133
Corina B.

Corina B.

RANGE MAYTAG MGR8875WS1 CC that the bake does not work. Checked with the amp .05 amp. 120 volts to the igniter. Will need a new igniter. Replaced the igniter. Optest ok.

Near Corydon Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint ice not dispensing, ice bin is full but and yolk rotates while depressing paddle but does not turn auger when bin is present, bin is properly inserted, found yolk loose, tried to tighten but yolk is stripped and will not firmly tighten, advised customer can use crushed ice only until repair is made since auger reverses rotation against direction of flights; ordrng 1 W10465946 (WASHER) and 1 WP63052-2 (YOLK)"

Near Theota Ave, Parma, OH 44129
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW1 "CC that the unit does not work, they turned the water off to the unit to do work around the basement. Son started machine without the water turned on. Ran diag f8e1 long fill, no fill. Cleared code. Ran a manual test for the cold and hot, good. Started the unit on a normal wash,filled and agitated. Ran a drain and spin, good. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok."

Near Beachwood Ave, Cleveland, OH 44105
David R.

David R.

DISHWASHER WHIRLPOOL WDT780SAEM2 "Left side upper rack wheel broke off from adjusters. Needs new adjusters.*Do Not Order Parts; ordrng 1 W10712395 (adjuster 35.74), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Tenney Ave, Amherst, OH 44001
Corina B.

Corina B.

DISHWASHER AMANA ADB1400AGW1 "Cust showed pop, sent pic. CC that the unit does not drain. Started a normal cycle and drained the unit. Advised the cust the plastic tub will stay wet after each use. Optest ok."

Near Foxcroft Dr, Garfield Heights, OH 44125
David R.

David R.

WASHER WHIRLPOOL MVWB850YW0 "Started unit in normal cycle, called for water but motor would hum. Error code F51 Motor RPS failure. Ran through service mode stopped at C1, RPS sensor problem. Ordering sensor ; ordrng 1 WPW10178988 (sensor 32.36), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cornell Ave, Amherst, OH 44001
Brian B.

Brian B.

DBL WALL OVEN WHIRLPOOL RBD305PRS00 "Display is blank. Checked voltage on main board, 120v on p24, 1 to 3. Will need new microcomputer. Part is NLA, did a national search. Part # WPW10438750 . Advised customer that if he can find part, we would install for

Near Pondside Dr, Avon Lake, OH 44012
Brian B.

Brian B.

MICROWAVE OVEN WHIRLPOOL KMHS120EBS1 "Interlocks are operating intermittently, sometimes light does not go out and unit does not heat. Messages on display about door. Replaced interlocks from t/s. Tested unit. All functions normal. Op test ok..; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"

Near Windsong Ct, Westlake, OH 44145
Brian M.

Brian M.

WASHER AMANA NTW4516FW3 Installed listed partsRan auto test and calibration OP TEST OK

Near Worrell Rd, Willoughby Hills, OH 44094
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Both fridge door gasket are torn ,ordering both ; ordrng 2 W10830274 (gasket-fip)s"

Near Baldwin Blvd, Lorain, OH 44053
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Cc that water takes forever to dispense Found filter to be bad and needing replaced Advised customer to replace filter

Near Holborn Rd, Streetsboro, OH 44241
Corina B.

Corina B.

DRYER WHIRLPOOL MEDB835DW4 CC that the unit is making a squealing noise. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the blower wheel is not manufactured correct. The wheel is misaligned. Will need a new blower wheel. Called SM to order part. ; ordrng 1 WP697772 (wheel)

Near E 232nd St, Euclid, OH 44123
Brian M.

Brian M.

DRYER MAYTAG MEDB400VQ0 Cc of noise Found idler pulley seized Replaced using dryer kit from truck stock Ran test OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Pond Run, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc of water still on upper freezer gasket Mullion heaters are turned on gasket is sealing all the way around no water leaking from middle section Called whirlpool they have no clue what’s causing the issue they are sending this over to review to see if there is a fix for this issue None repairable according to whirlpool Sr# 7723490613

Near , CT
Corina B.

Corina B.

WASHER AMANA NTW4516FW2 Cust no show waited 10 min. Called office cancelled. ; snapped 1 QuickPics

Near Mt Overlook Ave, Cleveland, OH 44104
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBLS22KWMSS Duplicate call no need for service

Near OH-82, Mantua, OH 44255
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Cc water leaking from unitMoved unit out using floor protection Reconnected water line to unit, turned on waterWater leaking from copper supply line at compression fittingInformed customer over phone that supply line will need looked at by a plumber, recommend replace with braided steel"

Near Magnolia Ln, Chagrin Falls, OH 44023
Brian B.

Brian B.

WASHER MAYTAG LAT2500AAE "Machine approx 20 yrs old. Found main tub bearing seized and belts burned . Will give est on main bearing and seal repair. Customer wants to repair, paid deposit. Office to order parts. BJ only on return visit.; ordrng 1 12112425 (belt set-maytag 4449) and 1 6-2040130 (tub bearin 6135) and 1 6-2095720 (mounting STEM KIT 8757), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wagar Rd, Rocky River, OH 44116
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Found water leaking where water tank plugs into filter head. Also, rear adapter seal is leaking. Also, I/m facia is dripping. No sc or shipping as this is an ongoing issue. Customer does not want to repair Icemaker facia or rear adapter at this time. He only wants to have filter head replaced. Office to order part. No sc or labor or shipping, customer will pay for part.; ordrng 1 W11194438 (FILTER HOUSING 7947)"

Near Long Cove, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL GGG388LXS02 "Replace igniter,recent one was getting voltage but not lighting,replace with truck stock opt test ok ; used 1 12400035 (IGNITER) from stock"

Near Maplewood Ave, Sheffield Lake, OH 44054
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 Installed parts listed. Op test ok.

Near Brookcrest Pl, Avon Lake, OH 44012
David R.

David R.

DISHWASHER KITCHENAID KDFE104DBL5 "Replaced valve, tested. Op test ok."

Near Sicily Ct, North Ridgeville, OH 44039
Brian M.

Brian M.

BUILT IN OVEN KITCHENAID KEMC377KWH02 "Cc of noise Found lower blower scraping inside its housing Worn out bushing ; ordrng 1 WPW10016550 (blower12286), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Nantucket Ct, Beachwood, OH 44122
Arthur V.

Arthur V.

RANGE MAYTAG MER5775RAS "Replaced bake element. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bartley Ln, Mentor, OH 44060
Arthur V.

Arthur V.

MICROWAVE WHIRLPOOL WMH53520CW2 Found switches faulty. Replaced switches and brackets. Op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock

Near Gregory Ct, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cust complaint water tastes bad and smells bad even after replacing filter. I can not tell any difference between the fridge water and the water at the sink but the customer does. Called techline talked to rich. File number. 7723492431. Nothing can be changed or switched out to change the taste. I do not detect any difference between faucet or refrigerator

Near Village Dr, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER GE GHWS3600F0WW Replaced all parts listed. Op test good

Near Cork Cold Springs Rd, Austinburg, OH 44010
Gabriel P.

Gabriel P.

DRYER AMANA NGD4655EW2 "Drum had bad weld in it ordering drum ,took pictures of pop; ordrng 1 W10899578 (drum)"

Near Parkview Ave, Lorain, OH 44052
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL GSS26C4XXY00 Had to reset unit to sync components. All tested ok.

Near Orchard Grove Dr, Middleburg Heights, OH 44130
Macaulay G.

Macaulay G.

DRYER MAYTAG MEDC465HW0 "Replaced end cap, top, and clip."

Near Pearl Rd, Strongsville, OH 44136
David R.

David R.

WASHER ROPER RTW4516FW2 "Went into diagnostics. Agitation and spin not working, drain pump not kicking on. F7E1 basket speed fault. Shifter is good. Motor not engaging. Ordering motor, cap and drain pump.; ordrng 1 W10885487 (motor-drve) and 1 W10919003 (pump-water) and 1 W11158830 (CAP)"

Near Oak Point Rd, Lorain, OH 44053
Robert A.

Robert A.

DRYER MAYTAG MEDC215EW1 "Installed cycle t stat, op test ok"

Near Bryant Rd, Garrettsville, OH 44231
David R.

David R.

DRYER MAYTAG MEDB765FC0 "F4E4 L2 line Voltage error. Outlet correct voltage. Unit is working just not heating. Checked heating element, broken. Ordering element and thermal cutoff kit.; ordrng 1 279973 (cutoff-tml) and 1 WP3387747 (element)"

Near Collins Dr, Lorain, OH 44053
Robert A.

Robert A.

DISHWASHER KITCHENAID KUDS30FXWHA "Ran diognostic cycle, 6-6 cold water code, water temp at fill 86 deg, needs to be 120 deg, suggest running hot water in sink before starting unit, excess soap in unit, cleared soap, ran again, good, op test ok"

Near Clover Ln, Garrettsville, OH 44231
Arthur V.

Arthur V.

WASHER GE GTWN4250D1WS Found control erratic. Needs control ; ordrng 1 WH12X10614 (control asm)

Near Ivy Ln, Painesville, OH 44077
Robert A.

Robert A.

WASHER MAYTAG MVWC415EW1 "Ran diognostics, 5-1 lid lock fault, tested lock, ng, replaced, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10838613 (LATCH86.85) from stock"

Near OH-82, Windham, OH 44288
Dan H.

Dan H.

WASHER WHIRLPOOL MHW5100DW "Installed new control, op test good"

Near Burlington Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Customer complaint that fresh food section door gasket is not sealing, confirmed, found a piece of styrofoam from shipping taped under door preventing door from closing, removed, op test good"

Near Kinsman Rd, Cleveland, OH 44104
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FGHC2355PF7 Found ice maker not cycling. Needs ice maker Customer states ice maker was working before i looked at it so therefore she doesnt want to pay for the ice maker. She feels we are responsible. Advised customer to call office as this is not something i can not do. Est = 18.99 shipping. 108.76 part cost. Total est = 136.69. Customer called office while i was in the home Part number needed is 1- 5303918344. Customer talked to JS ; saved tckt

Near Lilly Ln, Painesville, OH 44077
Dan H.

Dan H.

RANGE WHIRLPOOL GW399LXUS06 "Installed new spark module, op test good"

Near Park Pointe Ct, Pepper Pike, OH 44124
Dan H.

Dan H.

DISHWASHER AMANA ADB1700ADS2 "Customer complaint of loud buzzing sound 12 minutes into the cycle, started normal wash cycle, unit filled and began washing, unit made very loud buzzing noise, noise is coming from dispenser, installed new dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"

Near Longwood Rd, Mayfield Heights, OH 44124
Robert A.

Robert A.

WASHER MAYTAG MVWC565FW0 "Ran diognostics, 0-5 off bal load, ran recal cycle, good, ran drain and spin, ng, found hub stripped, trans shaft dropped, nneds gearcase and hub; ordrng 1 W10528947 (HUB DRIVE) and 1 W11035751 (GEARCASE)"

Near Palmyra Rd, Diamond, OH 44412
Paul P.

Paul P.

M/W CONVECTION WHIRLPOOL WMH31017HS2 "Checked in all parts. Installed magnetron, capacitor and diode. Tested microwave, now functioning properly."

Near Lakeland Ave, Lakewood, OH 44107
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE FFHS2611LWKA "Unit not making ice. Found fill tube was frozen. Cleared ice build up, advanced ice maker. All tested and filled ok."

Near Maple Dr, Fairview Park, OH 44126
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed new part unit op tested good

Near County Line Rd, Gates Mills, OH 44040
Jeff M.

Jeff M.

WASHER ADMIRAL ATW4676BQ0 The unit is stuck in sales DEMO mode i tried the cancel the demo in DIAGNOSTIC 3x the unit needs a new control ; ordrng 1 W10636054 (cntrl-elec)

Near Warrensville Center Rd, Cleveland, OH 44118
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE505W0HZ0 Preheat the oven to 350 wait an extra 10 minutes the pan tested it 355 unit tested good customers not waiting long enough afterpreheat

Near N Meadow Dr, Painesville, OH 44077
Dan H.

Dan H.

DRYER WHIRLPOOL WED5000DW1 "Customer complaint that unit is not heating, confirmed, found thermal cut off open, unit needs new thermal cut off kit, customer does not want repair ; ordrng 1 279816 (thermal cut off hi 41.15)"

Near Verona Rd, South Euclid, OH 44121
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF520PADB7 "Installed new control, op test good"

Near Woodbury Dr, Newbury Township, OH 44065
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint water is not hot, ran diagnostics found f8e1 longfill/nofill, found drain hose laying on ground to floor drain, installed hose to sink, started quick was with water temp at hot, temped water at 120, explained how this unit works by hot and cold back and forth to prevent scolding, advised only to use 1-2 tbs of detergent"

Near Woburn Ave, Cleveland, OH 44109
Brian B.

Brian B.

DRYER MAYTAG MEDC300BW0 CC that machine not starting and customer gets shocked when touching vent. Checked voltage at terminal block. 240v between L2 and ground. Found wall outlet shorted and melted. Hooked up dryer to test box to show customer that dryer works. Will need electrician to replace outlet.

Near Northview Rd, Rocky River, OH 44116
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7300DW1 "Customer complaint that unit wouldn’t fill, then only had cold water, then wouldn’t agitate, ran diagnostics found f3e2(inlet water temperature fault), f8e1(long/no fill), and f0e5( off balance load) error codes, ; ordrng 1 W11220230 (VALVE)"

Near Kingsway Dr, Chesterland, OH 44026
Paul P.

Paul P.

RANGE WHIRLPOOL WFG525S0HW "All parts checked in, found the W10198745 back cover sent damaged, will install for now until new back comes in, so customer can use oven. Also left side panel facing oven has dent, will also need replaced.; ordrng 1 W10198745 (BACK COVER) and 1 WPW10575396 (panel-side)"

Near Richard Rd, Broadview Heights, OH 44147
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Found water tube had stuck down in to ice maker.removed and re installed ice maker, tested, working properly now. Set down mitigation mat."

Near Beech Ave, Cleveland, OH 44111
David R.

David R.

RANGE WHIRLPOOL WFG714HLAS0 "Not oven light. When baking, burner doesn’t come on. Intermittent. Tested. Ordering bake ignitor. ; ordrng 1 WPW10333842 (igntr-oven 57.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lincolnshire Blvd, Strongsville, OH 44149
Corina B.

Corina B.

DRYER HOTPOINT HTDX100EM8WW "CC that the unit will not start. Checked power to unit, good. Checked the fuse, good. Checked the door switch, good. Checked the start button, good. Will need a timer. Called SM to order part; ordrng 1 WE4M532 (timer)"

Near Beery Dr, Willowick, OH 44095
Jeff M.

Jeff M.

WASHER MAYTAG MHW5500FW Installed new part unit op tested good. I ordered shadow assuming that it would be a gray stainless color but it’s actually black I need to order the white one which is a gray stainless color ; ordrng 1 W10911042 (UI)

Near Christian Ave, Painesville, OH 44077
Brian M.

Brian M.

RANGE KITCHENAID KFGG500EWH2 Cc of loose handle Found handle and mounting bracket damaged Needs handle and bracket ; ordrng 1 W10541911 (brkt-mntg) and 1 W11104399 (hndle-door) and 2 WPW10317886 (screw)s

Near Orange Ln, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER WHIRLPOOL 110.2002201 "Cc unit not spinning or draining all the timeRan autotest, found gearcase making a lot of noise during spinRps sensor not reading properly either, basket still spinning after lid openNeeds new gearcase and rps sensorCustomer not repairing at this time; ordrng 1 W11255272 (GEARCASE24258) and 1 WPW10006355 (actuator5713), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ireland Rd, Montville, OH 44064
Paul P.

Paul P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Ran diagnostics on dishwasher. Found heater is working, all other cycles operating properly, no trouble codes. Office to order 2 retainers for bottom panel, one is missing, the other damaged. Set down mitigation mat. Customer just wants the retainers shipped, does not need a return visit.; ordrng 2 W10503548 (retainer)s"

Near Hearthstone Rd, Parma, OH 44134
Paul P.

Paul P.

RANGE JENN-AIRE JGS8850ADS "Tested operation of oven, found the sensor not reading properly. Office to order oven sensor.; ordrng 1 12001655 (sensor,oven), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 6th St, Brooklyn Heights, OH 44131
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDTE104ESS4 Sump is leaking from diverter valve. Office to order sump assembly. Found date of purchase on service bench. ; ordrng 1 W11085683 (pump&motor)

Near Hopkins Ave, Lakewood, OH 44107
Brian M.

Brian M.

RANGE WHIRLPOOL WFG505M0BS3 Customer showed pop took pic Cc of gasket not staying on Found clip that holds gasket on damaged ; ordrng 1 WPW10535778 (gaskt-door)

Near Lee Rd, Cleveland, OH 44128
Paul P.

Paul P.

KITCHEN WHIRLPOOL WDT730PAHZ0 "Tested washer in diagnostics, heater is coming on properly, dishwasher is draining properly. Customer using one hour wash with heat dry. Using Ecos rinse aid. Control showing proper operation. Note in diagnostics, heater short cycled, but interface shows it as on. Office to order interface panel. Set down mitigation mat.; ordrng 1 W11028325 (USER INTERFACE BOARD )"

Near Chestnut Rd, Independence, OH 44131
Dan H.

Dan H.

REFRIGERATOR GE DSD26DGWABG "Customer complaint that unit is not making ice, freezer section temperature at 7 degrees, ice maker would not cycle, ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 WR30X10081 (electronic im intl r)"

Near Creekside Dr, Aurora, OH 44202
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFG515S0EB1 "Burner cap is warped and not grounding. Dsi board not sending voltage to bake spark igniter. Main control will not display time or temperature. Office to order main control, dsi board, and burner caps.; ordrng 1 W11162730 (DSI ) and 1 WPW10183375 (cap-burner) and 1 WPW10348656 (cntrl-elec)"

Near Kensington Ave, Cleveland, OH 44111
Arthur V.

Arthur V.

RANGE GE JS900S0K3SS Replaced touch pad. Op test good unit now coming up to temp ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Waite Hill Rd, Waite Hill, OH 44094
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not agitating , confirmed, found wash plate stripped, unit needs new wash plate; ordrng 1 W10902814 (washplate)"

Near Libby Rd, Bedford Heights, OH 44146
Arthur V.

Arthur V.

RANGE WHIRLPOOL n/a This was already looked at by dh ; saved tckt

Near Euclid Ave, Willoughby, OH 44094
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FGID2474QF0A "The unit is over filling the unit is way over filling est ; ordrng 1 5304504077 (SENSOR ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Azalea Ridge Dr, Perry, OH 44081
Brian M.

Brian M.

WASHER MAYTAG MVWC400XW "Cc of unit not spinning Found error for actuator Replaced actuator from truck stock No good Found unit to have a bad gearcase unit is very noisy and grinding when high speed spinning Needs gearcase splutch Kit ; ordrng 1 W10721967 (drive pulley) and 1 W11132267 (gearcase), used 1 WPW10006355 (ACTUATOR) from stock"

Near Partridge Ct, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "customer complaint of a nick out of shelf track on right, confirmed liner protruding out for shelf to sit on has a chip out of the second shelf option down from plastic trim on glass edge, also found huge gaps almost 1/4” around ff frame and liner worse on the top and left side, frame between frz dr and ff dr is bowed, called techline spoke with David, file# 7723472850 , whirlpool to contact the customer with proceeding steps"

Near Alameda Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

FREEZER UPRIGHT WHIRLPOOL WCZ31150W01 The unit wasn’t plugged in I found the heat exchanger is crushed it take a picture of it and I called Shawn explained there is no fixing it the heating ring in the cabinet this is a chest freezer

Near Dillon Dr, Ashtabula, OH 44004
Paul P.

Paul P.

DISHWASHER GE GDF620HMJ2ES "Checked in sent parts. Installed control and User interface board. Tested continuity and ohms through heater circuit. Put dishwasher in to service mode, the heater is now coming on. Set down mitigation mat."

Near Clark Ave, Cleveland, OH 44109
Brian M.

Brian M.

DRYER WHIRLPOOL LER6848AW1 "Cc unit not running Tested for power to unit, good power 238 voltsTested for power through timer switch, not sending power out to motor start circuit.Needs timer switchCustomer not repairing; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Shaker Blvd, Beachwood, OH 44122
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDFE104DSS5 Found drain hose clogged Un clgged hose Op test good

Near Colonial Blvd, Willoughby, OH 44094
Dan H.

Dan H.

RANGE MAYTAG MER8700DS1 "Customer complaint that element does only works on high, confirmed, element is either on on high or off, unit needs new infinite switch ; ordrng 1 WPW10434452 (switch-inf)"

Near Old Mill Rd, Aurora, OH 44202
Macaulay G.

Macaulay G.

DISHWASHER MAYTAG MDB4949SDM2 Replaced water valve. All tested ok.

Near Center Ridge Rd, North Ridgeville, OH 44039
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint that unit is not cooling, fresh food section temperature at 52 degrees, freezer section temperature at 35 degrees , found partial frost pattern on freezer section evaporator, unit still has uncoated fresh food section evaporator , unit needs new fresh food section evaporator and filter drier, parts are covered under 10 year extended warranty ; ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)"

Near Woodsdale Ln, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2269DRH00 "Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees , freezer section temperature at 18 degrees , evaporator fan is running, compressor and condenser fan are running, found evaporator partially frozen solid, defrost heater is heating, unit needs new control and evaporator cleared ; ordrng 1 WPW10312695 (electronic control 119.90), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 107th St, Cleveland, OH 44106
Dan H.

Dan H.

MICROWAVE KITCHENAID KOCE500ESS01 "Installed new control, op test no good , found thermostat open, unit needs new thermostat ; ordrng 1 WP4449751 (thrmst-fix 67.84), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Tudor Dr, Willoughby, OH 44094
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL NTW4516FW2 Lid lock faulty code it will click 5 times non stop ordering lid lock ; ordrng 1 W10838613 (lid lock assembly)

Near W River Rd N, Elyria, OH 44035
Corina B.

Corina B.

RANGE AMANA AGR5330BAS3 "Cust showed pop, sent pic. CC that the gasket is cracked. Will need a new gasket. Called SM to order part; ordrng 1 WPW10535778 (gaskt-door)"

Near E 74th St, Cleveland, OH 44103
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KTRS21KDAL04 Cc of noise Found condenser fan moving .. shaft is worn out and goes out of balance Causing noise when cycling Customer does not want to repair

Near Sherwood Cir, Mentor, OH 44060
Macaulay G.

Macaulay G.

WASHER AMANA NTW4516FW2 Customer stated that it would not come out of wash cycle. Tested and clutch not engaging. Found nut was very loose on clutch assembly. Tightened nut and tested again. All tested ok.

Near Craigmere Dr, Middleburg Heights, OH 44130
Macaulay G.

Macaulay G.

REFRIGERATOR GE GFSF6KKYEBB Replaced control. All tested ok.

Near Majestic Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

DISHWASHER IKEA IUD8010DS2 "Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, cancelled and repeated with same results, unit is operating as designed"

Near Helper Dr, Bedford, OH 44146
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Do unit is not cooling it is an average of 70° in both compartments compressor is pulling .5 A no heat transferred no frost pattern needs a new compressor and; ordrng 1 W10507884 (compressor) and 1 W11256565 (EVAP )

Near E 221st St, Euclid, OH 44117
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 The units was making a lot of ice I found the metal rm was not in place. The light switch is broken needs replaced ; ordrng 1 12002646 (light switch)

Near E 209th St, Euclid, OH 44119
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEC310S0FW0 "Bad receptacles ordering burner and receptacle both ; ordrng 1 814399 (receptical,surf.unit) and 1 WPW10259865 (elmnt-surf)"

Near Terra Ln, Amherst, OH 44001
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 The unit was unlvl I relvl the unit op tested good

Near Woodhawk Dr, Mayfield Heights, OH 44124
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Customer complaint ice maker not making as much ice as before, could not provide pop, customer to call office with pop to cover repair, water was in the ice maker and temp was 05 in frz, emptied water, cycled im, im cycled and refilled, unit is operating as designed, noticed customer has plastic water line, advised this is a potential flood hazard and should be replaced with a copper water line; saved tckt"

Near Day Dr, Parma, OH 44129
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Customer complaint of leak on back gasket, inspected water lines and valve, no cracks found, unit is operating as designed"

Near Miles Rd, Bedford, OH 44146
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW2 "Found lid lock fault,try to run auto test and it would click for 7 time and not start replace with truck stock ; used 1 W10838613 (LATCH) from stock"

Near Urban Cir N, Lorain, OH 44053
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Found impeller not inguaging in bin, needs impeller; ordrng 1 WP63052-2 (IMPELLER)"

Near Cherry Park Oval, Aurora, OH 44202
David R.

David R.

WASHER MAYTAG MVWX655DW0 Bottom of tub where gearcase goes into warped and cut and not allowing new gearcase to go through. Needs new gearcase and tub.; ordrng 1 W10512161 (tub asm) and 1 W11035751 (gearcase)

Near Mechanic St, Grafton, OH 44044
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM7 Installed listed partsRan test cycleOP TEST OK

Near Warrensville Center Rd, Warrensville Heights, OH 44128
Brian B.

Brian B.

WASHER WHIRLPOOL WTW8500DC0 "CC that machine won’t start and pads not working properly . ran diag, F0E3, overloaded, and F2E1, stuck button on user interface and F5E2, lid lock fault. Some pads not workingWill need new console. Ran ser diag, lid will not lock., failed step 11.. Will need new console and lid lock. Office to order parts.; ordrng 1 W10810403 (LID LOCK) and 1 W10838672 (CONSOLE)"

Near E 97th St, Cleveland, OH 44106
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KFFS20EYMS00 Installed new part unit op tested good

Near South St, Chardon, OH 44024
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FRS6HR45KS5 Installed listed partsOP TEST OK

Near Hampstead Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

COOK TOP WHIRLPOOL JGD8130ADB "Customer complaint that rear burners are not lighting, found loose connections to ignitors, reset connections, op test good"

Near Annandale Dr, Chagrin Falls, OH 44022
Brian M.

Brian M.

WASHER WHIRLPOOL WTW7340XW0 Cc of not spinning Found rotor stator damaged and rps sensor not picking up basket speed Needs rotor stator and rps sensor EST only customer does not want to repair

Near Lalemant Rd, University Heights, OH 44118
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Installed listed partsRan auto test OP TEST OK

Near Parkview Dr, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR JENN-AIR JSC24C8EAM00 Installed new part unit op tested good

Near Loreto Dr, Willoughby Hills, OH 44094
Macaulay G.

Macaulay G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced front panel. Cycles not advancing after fill. Office to order sump assembly.; ordrng 1 W11087376 (pump&motor)

Near North Ridgeville, OH 44039
Jeff M.

Jeff M.

DRYER GAS MAYTAG HYG3658AWW The unit venting is plugged I recommend for him to clean or replaced the vent

Near Haywood Ave, Madison, OH 44057
David R.

David R.

DRYER MAYTAG MEDB835DW "Customer says only blows hot air on bedding cycle. Any other cycle blows cold air. F4E3 restricted airflow error code. Checks fine from back of unit and to the outside. Unit even says good air flow. Checked on normal, no heat, then checked on bedding, heat. Ordering control and panel.; ordrng 1 W11133021 (CONTROL ) and 1 W11158457 (PANEL )"

Near OH-18, Wellington, OH 44090
Corina B.

Corina B.

DISHWASHER GE PDT750SSF2SS Replaced the cover. Optest ng. Unit turns on and does not start. Will need a new control. Called SM to order the part. ; ordrng 1 WD21X21922 (kit service ui lcd c)

Near Park Dr, Brook Park, OH 44142
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WMH31017FS0 Replaced the switches. The control did not come in a box. The corner of the control is broken. Brought core back for return Will need a new control. Called SM to order part. ; ordrng 1 W10892389 (cntrl-elec)

Near Larimar Dr, Willowick, OH 44095
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW0 CC that the hot water does not come into the unit. Ran diag f3e2 Inlet Water Temperature Fault. Ran manual test for hot water. Valve is getting power. Will need a new valve. Called SM to order part. ; ordrng 1 W11172234 (WATER VALVE)

Near Bushnell Rd, University Heights, OH 44118
Arthur V.

Arthur V.

WASHER GE GTW330ASK0WW after replacing control and setting to correct personality code Found cust also has issues with water valve. Need to order valve ; ordrng 1 WH13X25296 (water valve gasket a)

Near Brownville Rd, Rome, OH 44085
Robert A.

Robert A.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Found i/m leaking down into fan, causing noise, needs i/m; ordrng 1 5303918344 (ICE MAKER)"

Near Windward Ln, Kent, OH 44240
Corina B.

Corina B.

RANGE WHIRLPOOL WFG550S0HZ0 CC that there is a clicking noise in the oven. Turned oven on to 350*. Advised cust the this is a spark ignitor that is normal. Heated oven to 350*. Optest ok.

Near W 69th St, Cleveland, OH 44102
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC704FBS01 "Customer complaint ice bin makes a noise a few seconds after using paddle and a few scratches in top left wall, confirmed a few seconds after using ice dispenser the auger jogs a little, found this explained in the use and care guide, this is to help prevent ice jams, scratches look like they’re from installing the door and letting hinges on ice door rub on wall, customer stated it was bought under 30 days ago, customer to provide pop of that to the office"

Near Fernway Ave, Cleveland, OH 44111
Brian B.

Brian B.

DRYER MAYTAG LDE8404ACE "Found broken belt and worn idler pulley. Will give est. customer paid dep, office to order parts.; ordrng 1 WP6-3037050 (PULLEY 1689) and 1 WPY312959 (BELT 3219), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bounty Way, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 "Found dryer heating to 180 degrees and climbing,customer might it have too long of ventilation or either was clog with lints dryer is heating properly"

Near Oak Point Rd, Lorain, OH 44053
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW1 Installed console and control. Calibrated. Op test ok.

Near Case Rd, North Ridgeville, OH 44039
Arthur V.

Arthur V.

REFRIGERATOR GE GNS23GMHBFES "Found no power except to lights. Found burnt spot on bd. Needs main control WR55X23924; ordrng 1 WR55X23924 (board asm main contr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Long Shadow Ln, Roaming Shores, OH 44085
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Replace parts,opt test ok ,led lights still blinking call tech line spoke to David 7723481426 got it to work properly again all good now"

Near Walker Rd, Avon Lake, OH 44012
Robert A.

Robert A.

WASHER WHIRLPOOL WTW7500GW0 "Ran diognostics, 5-1 lid lock failure, rantest cycle, lid lock failed, needs lid lock; ordrng 1 W10810403 (LID LOCK)"

Near Nicodemus Rd, Ravenna, OH 44266
Jeff M.

Jeff M.

DISHWASHER AMANA ADB1400AGB1 The water line was loose

Near Westbourne Rd, Lyndhurst, OH 44124
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Customer complaint that unit is not cooling, fresh food section temperature at 53 degrees, Freezer section temperature at 38 degrees , evaporator fan is running compressor and condenser fan are running , found leak at filter drier, recovered refrigerant, installed new filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator; used 1 W10890121, 1 W10890128, and 1 W10890131 from stock"

Near Cadle Ave, Mentor, OH 44060
Brian B.

Brian B.

DRYER MAYTAG MDE4806AYW "Cc of squeal noise when running. Removed drum. Found worn idler and belt. Customer paid dep, office to order parts. ; ordrng 1 WP37001287 (IDLER BRACKET 2264) and 1 WP40111201 (BELT 2535), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W Lakeside Ave, Cleveland, OH 44113
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 "CC that the unit does not finish a cycle. Ran diag f8e1 long fill no fill, f7e6 motor fault, ran manual test for hot and cold correct. Ran agitate and a spin, good. Cust is using non he detergent. Advised cust to only use he detergent and 1-2 tablespoons of he detergent. 6-8 bath towels equals a full load. Started a rinse and spin. Optest ok."

Near Orleans Ave, Cleveland, OH 44105
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WMH53521HZ2 Replaced the parts listed. Optest ok.

Near Woodhaven Ave, Cleveland, OH 44144
Corey L.

Corey L.

DRYER MAYTAG MEDC700VW0 "Customer complaint dryer not heating, confirmed no heat, power is good to the unit, found thermal cutoff open, quoted to replace with ts kit, ok, replaced thermal cutoffs, op test good; used 1 279769 (THERMAL CUTOFF 40.12) from stock"

Near Melody Ln, Brooklyn, OH 44144
Brian B.

Brian B.

REFRIGERATOR GE CYE23TSDDSS Replaced main control board. Set temps. Compressor and fans started running. All functions appear normal. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near St Andrews, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS00 Found thermistor wiring broken/shorted. Repaired wiring and ran service test on thermistor. Now reading correctly. Op test ok. Advised to run for 24 hrs before servicing.

Near Center Rd, Avon, OH 44011
Brian B.

Brian B.

OTR MICROWAVE MAYTAG MMV4206FZ0 Found intermittent interlocks. Replaced interlocks from t/s. Tested unit. All functions normal. Op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock

Near Brookcrest Pl, Avon Lake, OH 44012
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Installed main led, op test good"

Near Orchard Blvd, Parma Heights, OH 44130
David R.

David R.

WASHER WHIRLPOOL WTW7000DW3 "Customer stating, intermittent problems, washer would read a certain number for cycle and wouldn’t exit cycle after certain amount of time it was suppose to. When the unit says “end” after cycle is over, stays there. When starting sometimes unit would go into cycle. Some clothes getting the material coming off and small holes. F0E3 overload, F0E5 off balance, F2E1 UI stuck button. Diagnostics fine. Manual test fine. All wires connected. Ordering control and wash plate.; ordrng 1 W10752283 (washplate) and 1 W11182871 (CONTROL )"

Near Still Water Blvd, Elyria, OH 44035
David R.

David R.

FREEZER UPRIGHT WHIRLPOOL WZF79R20DW00 Unit wasn’t plugged in upon arrival. Customer said it’s been unplugged for a couple weeks. Unit needs to be plugged in 24-48 hours upon being serviced. Leaving water bottle in unit for testing. Compressor keeps on starting and stopping. Ordering start device.***Customer said the number provided is the correct one.; ordrng 1 W11028365 (start-dev)

Near Stanford Ave, Elyria, OH 44035
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH32519HZ1 Intermittent lights. Ordering harness ; ordrng 1 w10450407 (harns-wire)

Near Hamker Ct, North Ridgeville, OH 44039
Robert A.

Robert A.

WASHER WHIRLPOOL WDTA50SAHZ0 "Installed sump asm, ran diognostic cycle, op test ok"

Near Winthrop Rd, Streetsboro, OH 44241
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KRFF305EWH00 Freezer door is damaged on left side. Office to order freezer door.; ordrng 1 12977879WQ (dor-fip wh)

Near Ellen Dr, Berea, OH 44017
Robert A.

Robert A.

RANGE WHIRLPOOL WFE505W0HS0 "Ran diognostics, no codes, temp sensor good, set bake 350, watched preheat, after 6 min unit was preheated, waited 20 min, temp at 300, checked calibration, at 0, needs control and sensor; ordrng 1 W10181986 (SENSOR) and 1 W11175520 (CONTROL)"

Near Keswick Dr, Kent, OH 44240
Gabriel P.

Gabriel P.

MICROWAVE JENN-AIR JMW2427DB00 Installed control panel. Op test ok.

Near Whitman Blvd, Elyria, OH 44035
Robert A.

Robert A.

DRYER MAYTAG MEDB765FW0 "Plugged in unit, opened door, light on, closed door, light off ran unit, good, opened door, unit stopped, op test okOfr 2500001954"

Near Nicholas Way, Kent, OH 44240
Corina B.

Corina B.

OTR MICROWAVE MAYTAG MMV1174FZ0 CC that the light does not turn on and it does not start. Found the bottom cam in an open position. Replaced the the door switches from t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock

Near E 108th St, Cleveland, OH 44105
Brian B.

Brian B.

RANGE MAYTAG MGR6600FZ0 "Verified pop, sent pic. Updated purchase date per customer invoice. Replaced oven control. Leveled oven. Tested all functions. Op test ok. Brought back core for return."

Near Erieview Blvd, Sheffield Lake, OH 44054
Corey L.

Corey L.

RANGE WHIRLPOOL WFE770H0FZ0 "Installed new parts, op test good"

Near Foxglove Ln, Broadview Heights, OH 44147
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE104DSS3 "CC that the dishes are not coming clean. Found the filter is dirty, advised cust to clean filter every month. Found the dispenser gasket is torn. Replaced the dispenser from t/s. Optest ok. ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"

Near W 10th St, Cleveland, OH 44113
David R.

David R.

RANGE WHIRLPOOL WFG540H0ES1 "Replaced both burners, regulator and manifold. Tested, op test ok."

Near South Greystone Drive, Strongsville, OH 44149
Robert A.

Robert A.

WASHER WHIRLPOOL WTW4950HW0 "Ran diognostics, good, watched, adj and spin, good, no odd noise heard, op test okOfe 2500001955"

Near Nicholas Way, Kent, OH 44240
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced evaporator motor and cover.

Near Edgeview Lane, Strongsville, OH 44149
Arthur V.

Arthur V.

MICROWAVE WHIRLPOOL WOC95EC0AS04 Found spot behind glass that came right off. This was not a defect in the glass. Unit op test good

Near Baker Ave, Mentor, OH 44060
Arthur V.

Arthur V.

DISHWASHER MAYTAG MDB4949SDE3 Replaced parts listed. No leaks detected. Left leak mat and advise cust

Near Evergreen Dr, Mentor, OH 44060
Brian B.

Brian B.

OTR MICROWAVE WHIRLPOOL WMH31017FW0 "Verified pop, sent pic. Door interlocks are intermittent. Replaced pre id’d part. Tested unit. Op test ok."

Near Community Dr, Avon Lake, OH 44012
Brian B.

Brian B.

DISHWASHER KITCHENAID KDTE104ESS1 "Found main wash pump not starting. Ran diag, 7-1 code, no heat. Ran test cycle. Wash pump not starting. 120v to pump motor. Replaced sump assembly from t/s. Ran calibration cycle. Heater now working. Op test ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

Near Father Frascati, Cleveland, OH 44102
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint light in frz is not on, confirmed frz light not on with door open, all other lights operating as designed, removed switch to check and reinstalled, light now comes on but after a few minutes starts to flicker faintly, frz module failing; ordrng 1 W11205083 (MODULE)"

Near Beechwood Dr, Independence, OH 44131
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Customer complaint breaker keeps tripping and freezer wasn’t keeping cold, unit was unplugged and room temp when tech arrived, customer had unit plugged into an extension cord going to an ungrounded outlet, advised unit should have a proper polarized ground, unit is in the garage, temp in garage was 53, advised if this units ambient temp hits 38 the unit thinks it’s cold enough and shuts compressor off, using a different outlet compressor was running at .45 amps, frost pattern was excellent, advised customer to leave unit plugged in for 24 hours so we can see where temps are during operation, garage does have a heater though if the garage door was open a few minutes the compressor would shut off; schdld next appmnt for 11/21 WED 8-12"

Near Woodmere Dr, Broadview Heights, OH 44147
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED5FHEXNT00 "Installed new thermostat, op test good"

Near Stratford Dr, Broadview Heights, OH 44147
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Installed clips for upper rack, sent by wp, op test ok"

Near , CT
David R.

David R.

COOKTOP ELE KITCHENAID KCED606GBL00 Replaced motor blower. Op test ok.

Near Rice Rd, Amherst, OH 44001
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Management to advise on refund. Not investing more money into unit.

Near Windcliff Rd, Strongsville, OH 44136
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Installed thermistor, op test ok"

Near S Pearl St, Kent, OH 44240
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Cc of noise in freezer Found ice build up around fan Steamed out ice OP TEST OK

Near Ashtabula Point, Roaming Shores, OH 44084
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Replace motor fan opt test ok

Near Vincent Ave, Lorain, OH 44055
Paul P.

Paul P.

WASHER MAYTAG MVWC425BW0 "Tested washer, found F0E5 code for off balance. Leveled washer, ran through spin and diagnostic, washer is working properly now. Did not set down mitigation mat, washer is in basement near floor drain."

Near E 71st St, Cleveland, OH 44127
Arthur V.

Arthur V.

RANGE ELE WHIRLPOOL WFE505W0HS0 Replaced gasket on oven door. Op test good

Near Deer Run, Roaming Shores, OH 44084
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FGHC2355PF7 Found fill cup partially blocked with a chunk of ice which caused the water to leak inside and on top of evap fan. Cleared out ice and reinstalled. Op test good

Near Lilly Ln, Painesville, OH 44077
Robert A.

Robert A.

DRYER WHIRLPOOL GGW9250PW2 "Installed light bulb, op test ok"

Near Taylor May Rd, Chagrin Falls, OH 44023
Robert A.

Robert A.

WASHER MAYTAG MVWB865GW0 "Installed adj, op test ok"

Near Kile Rd, Chardon, OH 44024
Corina B.

Corina B.

RANGE GAS KITCHENAID KGRS505XSS02 CC that the bottom oven does not work. Checked the amps to the igniter.88 amp. Replaced the igniter from t/s. Optest ok. ; used 1 12400035 (IGNITER 5299) from stock

Near Larimar, Willowick, OH 44095
Paul P.

Paul P.

WASHER WHIRLPOOL WTW4915EW1 "Confirmed appointment with customer. Tested washer, found errors for lid lock, shifter fault, and long fill/no fill. Ran calibration, made sure washer is balanced. After calibration and balancing, no trouble codes. Ran rinse/spin/drain, washer now working properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Jeffries Ave, Cleveland, OH 44105
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF520PADM7 Installed new part unit op tested good

Near Trailwood Dr, Painesville, OH 44077
Jeff M.

Jeff M.

DRYER WHIRLPOOL GEW9250PW0 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Quail Hollow Dr, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL KRSC503EBS01 Installed new part unit op tested good

Near Woodvale Ct, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER AMANA ADB1400AGW0 Installed new part unit op tested good

Near Mentor Ave, Mentor, OH 44060
Jeff M.

Jeff M.

WALL OVEN COMBO ELECTROLUX EW30EW65GS2 "I installed new part the units display turned on. F15 was in the display “ui check failed” the unit needs a display.; ordrng 1 318280430 (control panel assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Riverside Dr, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Installed new part unit op tested good

Near Russell Rd, Chagrin Falls, OH 44022
David R.

David R.

WASHER WHIRLPOOL WFW97HEDU0 Customer had questions about water being left over in dispenser. Advised this is normal. All other functions of washing machine working fine. Op test ok.

Near Mosher Rd, Wellington, OH 44090
Paul P.

Paul P.

DRYER MAYTAG MEDC465HW0 "Checked shipped parts. Installed timer and control. Tested input from sensor to board and timer, working properly now. Technician took core for processing."

Near W 129th St, Cleveland, OH 44111
Paul P.

Paul P.

RANGE JENN-AIR JES9750BAW "Checked board, had no input for downdraft. Checked downdraft vent, no downdraft blower assembly had been installed on original install. Informed customer this is an installation issue. Office please contact manger for service charge."

Near Lake Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

MICROWAVE GE JVM3160DF3WW The unit turns on functions properly as soon as you try to heat. The machine will trip the breaker as soon as power gets the high side the breaker trips transformer and capacitor are damaged. Ge Techline usually always recommend replacing all 4 high side components; ordrng 1 WB20X10067 (h.v.transformer) and 1 WB27X10849 (hvdiode) and 1 WB27X11211 (magnetron) and 1 WB27X11214 (h.v.capacitor)

Near Village Dr, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FRT17G4BW0 "Replaced shelf parts. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Shelton Ct, Madison, OH 44057
Arthur V.

Arthur V.

DRYER WHIRLPOOL NED4655EW1 Found issue is with customer power. After unit started and ran I stopped it and it would not restart.. putting my meter leads across hot wire and neutral wire getting 116.volts. When i attempt to start it it drops to 20 volts. Advised customer he needs a electrician to provide correct power to unit

Near Earl Ave, Madison, OH 44057
Paul P.

Paul P.

M/W CONVECTION WHIRLPOOL WMH31017HS2 "Installed filter board and main control. Main control working, still not heating. Capacitor, diode and transformer all test good. Spoke to tech line, file #7723465708"

Near Lakeland Ave, Lakewood, OH 44107
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW9600TA00 Replaced flowmeter. Op test good. Started a normal wash cycle and u it started and filled without error. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Farnham Dr, Mentor, OH 44060
Paul P.

Paul P.

DISHWASHER/B-IN WHIRLPOOL KUDM25SHBL1 "Checked in part shipped. Installed control and tested dishwasher. Dishwasher user interface still not working. Tested power through door switch and at control, has power. Office to order another user interface.; ordrng 1 WP9744106 (panel-cntl)"

Near Marian Cir, Fairview Park, OH 44126
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS00 Found unit only cooling Rf section. Found large ice ball in the suction line. Defrosted line and ran test 4 valve checks good. Reset power. Unit started to cool freezer section. Good frost pattern on evap. Advised customer to allow 24 hrs for normal cooling to resume.

Near Case Rd, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

WASHER MAYTAG MHW8200FW0 "Replaced soap dispenser. Tested ok. Still not running through Affresh cycle correctly. It fills with cold water and immediately drains. There are no excessive suds. Spoke with Sterling from Whirlpool tech line, he advised to check all pressure hose and drain components for obstruction or damage. All tested ok. Called whirlpool tech line again after this did not help issue. They advised to run a cold water rinse cycle to get rid of excess suds and soap residue. No suds formed during rinse cycle. Ran Affresh cycle again but nothing changed. Office to order expansion board, pressure switch, and ACU again.; ordrng 1 W10864049 (cntrl-elec) and 1 W11201292 (CONTROL) and 1 WPW10448876 (switch-wl)"

Near Ionia Ct, Strongsville, OH 44149
Arthur V.

Arthur V.

RANGE MAYTAG MER5775RAS "Found bake element open and needs replaced ; ordrng 1 WPW10276482 (elmnt-bake), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bartley Ln, Mentor, OH 44060
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB765FW0 "Replace outlet grill,opt test ok"

Near Landings Way, Avon Lake, OH 44012
David R.

David R.

REFRIGERATOR MAYTAG MBF2258FEZ01 Arrived and found ice in icemaker. Made sure all wires were plugged in. Steamed out water line. Watched icemaker cycle and release ice and also watched it call for water. Op test ok.

Near Greenlawn Ave, Amherst, OH 44001
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF560SAFM2 "CC that the heater is not working. Ran diag f7e1 no heat. Ran calibration, turned heater back on. Advised cust to run the hot water in the sink before starting the dishwasher. Raised the drain hose above the kitchen sink. Unit is not secured, advised cust to secure the unit to not twist the body from opening and closing the door. Optest ok"

Near Broxton Rd, Shaker Heights, OH 44120
Corina B.

Corina B.

REFRIGERATOR MAYTAG MSF25D4MDH02 Replaced the housing. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Derbyshire Rd, Cleveland Heights, OH 44106
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG770H0FZ0 Range was drop in store sparking module is bad ignator keeps sparking non stop it light gas valve but won’t stop igniting check for any loose connection but all connections are good ordering sparking module took pictures of pop ; ordrng 1 WPW10511278 (module-spk)

Near Otten Rd, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Found unit is filling. Wash motor is not spraying. Motor has power. Needs sump assy replaced. Dust requesting last call of the day please. ; ordrng 1 W10917114 (pump&motor)

Near Quail Hollow Cir, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced the harness and control. Brought core back for return. steamed ff evap out. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Willow Dr, Independence, OH 44131
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB7749SBM3 Found board shorted ordering CNTRL panel ; ordrng 1 W10811169 (panel-cntl)

Near Hazelwood Ln, Avon Lake, OH 44012
Corina B.

Corina B.

DISHWASHER MAYTAG MDB8979SFZ2 Replaced the control panel. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Brookview Rd, Brecksville, OH 44141
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2569YEM0 "CC that the unit is not making any ice or dispensing the ice or water. Cust used a hair dryer on the icemaker and melted the door flap and the cover of the auger motor for the bin. Cycled ice maker, cycled properly. Will need a new control, the door flap and the cover to the motor. The control is no longer available."

Near Forbes Rd, Bedford, OH 44146
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH31017AB0 Replaced harness. Tested out. Op test ok.

Near Chestnut Ridge Rd, Elyria, OH 44035
David R.

David R.

DRYER ELE MAYTAG MEDC215EW1 "Customer says runs for about 5-10 mins and then shuts off. Unit is heating, no blockage of air flow, unit is cycling heat on and off. Then will shut off on its own and will take a couple minutes before it starts back up. Checked power, wall reading 305 AC where it should be 240AC. Needs electrician."

Near Fry Rd, Brook Park, OH 44142
David R.

David R.

FREEZER UPRIGHT WHIRLPOOL WZF34X16DW Not here. Clerk said they canceled service on unit.

Near Center Rd, Avon, OH 44011
Corey L.

Corey L.

REFRIGERATOR GE PFSS5NJWASS "Cleared ice from bottom of frz and evap pan, cleared sawdust clogged in drain tube, op test good"

Near Westport Ave, Euclid, OH 44123
David R.

David R.

DISHWASHER GE GDT720SSF2SS Arrived and found cable assembly that hooks to hinge is broken/missing a piece. Missing bracket that mounts to top of unit to keep it in place. User interface console broke on left side and is tapped down. Customer only wants cable and bracket.Office to call and talk to customer about payment.; ordrng 1 WD01X10569 (cable asm 4.35) and 1 WD01X10598 (bracket countertop 1.58)

Near Bellcrest Dr, Avon, OH 44011
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed new door, op test good"

Near Cohassett Ave, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SMYW05 "Customer called her plumber friend and he said if it was making ice before the line is not pinched, removed copper line from valve, getting no water to the fridge, double checked piercing valve in basement was still open, valve is open but no water, advised customer to have a plumber replace the self piercing line if there is water to the unit and your still not making ice call us, advised customer that if another call is made about no ice and there is no water to the unit still, warranty will not cover and there will be a service charge"

Near Terminal Ave, Cleveland, OH 44135
Corey L.

Corey L.

DISHWASHER FRIGIDAIRE FFBD2406NB7B "Installed spray arm, op test good"

Near Muskingum Blvd, Brook Park, OH 44142
David R.

David R.

WASHER MAYTAG MFW9800TQ0 "Customer complaint that some clothes are getting wetter than other. Rust spot on kick plate. Customer said she can periodically see drips of water running from basket down the middle causing the rust. Door sagging a little, hinge not available bellow could be causing leaking. Ran cycle, water level normal and water pressure sensor checks good. Quoted customer on water level sensor and bellow if further concerns. Customer paid SVC.**** Do not order parts; ordrng 1 WP8182119 (bellow 134.89) and 1 WPW10514214 (switch-wl 70.76), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Kenwood Ave, Rocky River, OH 44116
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL GI6FARXXQ06 Drain grommet was clogged. Replaced with p trap drain from truck stock. Labor and service covered under Special Project S38253. All tested ok.; used 1 W10619951 (TUBE-DRAIN) from stock

Near Glen Cairn Way, Strongsville, OH 44149
Corey L.

Corey L.

DRYER WHIRLPOOL WGD4815EW2 "Found pop through entitlement, customer complaint drawer not tumbling, confirmed motor just humming drum not turning, rotated drum by hand, started cycle, drum now spinning, stop and started cycle several more times, op test good"

Near Quail Ridge Dr, North Royalton, OH 44133
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW6600SW2 "Replaced control, wash plate, and rps kit. All tested ok."

Near Running Brook Dr, Parma, OH 44130
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT750SAHV0 "Installed new parts, maintenance guy not here, called him, said to unplug unit and he will be there Monday to install the ground to the unit before using, op test good"

Near W Ridgewood Dr, Parma Heights, OH 44130
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSCS25FVMS02 Helped DH move fridge See dh pvr for details

Near Westchester Rd, Shaker Heights, OH 44122
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Cc something stuck to top of fridge doorsFound excessive silicone sealer had oozed out of top door trim plasticAnd heavy grease stain on rh door Cleaned up grease spot on door with cleaner, trimmed and blended silicone sealer to customer satisfaction Wife sending pop, adding picture to pvr when received"

Near Belcourt Rd, Pepper Pike, OH 44124
Brian M.

Brian M.

BUILT IN OVEN KITCHENAID KEMC377KWH02 Installed upper blower Noise continued Removed back cover found a lower blower making noise took apart blower and cleaned and lubed it Ran test cycle noise became more quite Customer are satisfied at this time OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Nantucket Ct, Beachwood, OH 44122
Macaulay G.

Macaulay G.

REFRIGERATOR MAYTAG MFI2269FRZ02 Ice maker is not advancing. Ice maker has power. Office to order ice maker. ; ordrng 1 WPW10300024 (icemaker)

Near W 180th St, Cleveland, OH 44135
Brian M.

Brian M.

WASHER WHIRLPOOL LSQ7533J01 "Cc pounding in unit while spinningFound multiple failed/rusted parts in suspension and base componentsSprings, brackets and base need replaced, recommend tub as wellCustomer is not going to repair"

Near N Greenway Ct, Highland Heights, OH 44143
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSCS25FVMS02 "Installed new smart valve, op test good"

Near Westchester Rd, Shaker Heights, OH 44122
Robert A.

Robert A.

WASHER WHIRLPOOL WTW4816FW2 "Found no response from ui, no heart beat, found loose powe r connection, reset, ran diognostics, no codes, watched cycle, good, op test ok"

Near W High St, Mantua, OH 44255
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDS30IXSS7 "Customer complaint of excessive water, ran diagnostics found 10-1(dispenser electrical problem), 2-1(stuck key), and 6-6( cold water) error codes, found upper rack adjusters broken, unit started test cycle, unit is leaking passed door seal, unit completed test cycle, unit needs new door seal and adjusters , installed new adjusters and door seal( from surplus), op test good ; used 1 W10300924 (SEAL 59.06), and 1 W10712394 (ADJUSTER (SET OF 2) 34.70) from stock"

Near Beachwood Blvd, Beachwood, OH 44122
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC300EWH01 "Installed new valve, op test good"

Near Orange Ln, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cc of unit dented Found fridge door with multiple dents and scratches Needs a fridge door ; ordrng 1 LW10599404 (dor-fip)

Near Wellesley Blvd, Painesville, OH 44077
Robert A.

Robert A.

WASHER WHIRLPOOL WTW8040DW4 "Ran unit, making a squeeking noise, tightened statot, clutch and rotor, ran again, good, ran diognostic cycle, no codes, ran test 51, all passed, started normal wash again, op test ok"

Near Gar Hwy, Bowling Green, OH 43402
Robert A.

Robert A.

OTR MICROWAVE WHIRLPOOL KMHS120ESS4 "Insralled control and light bulb, op test ok"

Near Auburn Rd, Chagrin Falls, OH 44023
Robert A.

Robert A.

DRYER GE GTDX180GD1WW "cc wont run, Found gfi tripped, reset unit running and heating, op test ok"

Near Riverside Ct, Kent, OH 44240
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF520PADB7 "Customer complaint that unit only runs the 1 hour cycle, started normal wash cycle, unit filled and began washing, cancelled and repeated with same results, cancelled, started heavy wash cycle, unit filled, wash motor did not start, found intermittent power to motor, unit needs new control; ordrng 1 W10906426 (cntrl-elec)"

Near Woodbury Dr, Newbury Township, OH 44065
Robert A.

Robert A.

STACK W/D GENERAL ELEC GTUP270EM5WW "Installed speed sensor, ran drain and spin, good, ran normal wash, good, op test ok"

Near S Spring Valley Park Dr, Chagrin Falls, OH 44023
Robert A.

Robert A.

DRYER MAYTAG MEDC215EW1 "Found cycling t stat not allowing power through, need t stat; ordrng 1 WP3387134 (T STAT CYCLE)"

Near Bryant Rd, Garrettsville, OH 44231
Brian M.

Brian M.

DRYER MAYTAG MEDB765FW0 Installed board and console OP TEST OK

Near Leroy Center Rd, Painesville, OH 44077
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Found holders for handles missing, plugged in unit, no odd noise heardCust to installOfr 1606002493; ordrng 4 WPW10661886 (SCREW, SET, HANDLE)s"

Near OH-303, Streetsboro, OH 44241
Brian M.

Brian M.

DISHWASHER AMANA ADB1100AWS3 Model number not readable tag is way worn out Cc unit not running Found unit not draining properly and cutting off Needs drain pump Replaced using truck stock Ran text cycle OP TEST OK ; used 1 WPW10348269 (PUMP-DRAIN) from stock

Near River Rd, Perry, OH 44081
Brian M.

Brian M.

DRYER MAYTAG MEDB765FW0 Cc unit ruins but no heatFound heater element openReplaced with element from truck stockOP TEST OK ; used 1 WP3387747 (ELEMENT) from stock

Near E 44th St, Ashtabula, OH 44004
Robert A.

Robert A.

MICROWAVE JENN-AIR JMW3430WS02 "Found sliding arm rivited to door, needs arm asm; ordrng 1 WPW10128850 (ARM ASM)"

Near Bramley Ct, Chagrin Falls, OH 44022
Corina B.

Corina B.

RANGE KITCHENAID KEBS277SSS04 Replaced the broil element. Optest ok.

Near Willow St, Solon, OH 44139
Paul P.

Paul P.

WASHER MAYTAG MVWC565FW1 "Tested washer, found gear case does start to grind a little in agitate cycle. Gear case has not started leaking yet.Also, the control has no error codes, but will indicate “done” and “ lid lock” for a much longer period of time than is warranted. Tested lid lock, well within range. Office to order gear case and control.; ordrng 1 W11035751 (gearcase) and 1 W11162438 (CONTROL)"

Near Brookside Blvd, Cleveland, OH 44111
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FGHS2631PF3 "CC that the ff is not cooling, door was left open for several days. Control set at ff 37 and fz 0. Temp in ff 55 and fz -17. Found the intake and the return of the cold air. Steamed the intake and return out. Advised cust to wait 12-24 hrs before using the ff. Optest ok"

Near S Belvoir Blvd, South Euclid, OH 44121
Brian M.

Brian M.

COOKTOP ELE WHIRLPOOL WFE515S0ES1 Cc of hot surface light on Found right rear burner temp probe damaged and switch shorted Needs burner and switch replaced ; ordrng 1 WP3149404 (switch-inf) and 1 WP8273994 (elmnt-surf)

Near New 4th St, Fairport Harbor, OH 44077
Corey L.

Corey L.

DISHWASHER MAYTAG MDB7749SBM2 "Customer complaint dishwasher not washing properly, found too much soap being used, dispenser if full to the top, customer using a jug of detergent, severe detergent built up on dispenser and bottom inside unit took pick, dispenser door stuck closed, opened and closed dispenser several times to loosen gummed soap, dispenser now opens, advised customer to to empty detergent of soap, wipe out really good, leave dispenser door open and run a clean cycle or two to clean excess detergent, advised only to use 1 tbsp of detergent per load, also to run water in sink until hot before started a cycle, customer left a check pre filled out for 89.95 with house sitter, customer to call office and pay remanding tax on the service call"

Near Forest Ave, Parma, OH 44129
Dan H.

Dan H.

DRYER WHIRLPOOL WGD94HEXW2 "Customer complaint of loud squeaking noise, confirmed, found idler pulley seized, installed new idler pulley, op test good, ; used 1 279640 (PULLEY 21.10) from stock"

Near Braeburn Ln, Novelty, OH 44072
Dan H.

Dan H.

DRYER KENMORE 110.6092299 "Customer complaint that no air comes out of vent when unit is running, found vent detached inside unit, reconnected vent and cleaned unit"

Near Fox Hill Dr, Kirtland, OH 44094
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL ED22TEXHW02 Found water valve for icemaker faulty. Opened for making ice and would not shut off. Valve shows no longer available since 05/15 on vvwebsite and shows nla on both marcones and servall. Advised cust Part number needed was 2206123. Unit manufactured 10-2000 Water shut off valve frozen open. Needs a plumber to repair ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Old Orchard Dr, Geneva, OH 44041
Jeff M.

Jeff M.

WASHER MAYTAG MHW5500FW I ordered the wrong part W10911044 is needed ; ordrng 1 W10911044 (UI)

Near Christian Ave, Painesville, OH 44077
Arthur V.

Arthur V.

RANGE MAYTAG MGT8720DS03 Replaced erc. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near W Main Rd, Conneaut, OH 44030
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE FFTR1821QW7A "Customer complaint seal is broken on fridge, confirmed ff section door seal torn at bottom, magnet strip has fallen out, frz seal good, unit needs ff door seal; ordrng 1 242193206 (FF DR SEAL)"

Near E 88th St, Garfield Heights, OH 44125
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KUDS02FRBL3 Replaced float switch. All tested ok.

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Autumn Dr, Chardon, OH 44024
Arthur V.

Arthur V.

REFRIGERATOR GE TBX22ZABLRWW "Found defrost timer faulty. Unit was not running for days. As soon as i touched timer it kicked on. Replaced timer in Sept. timer and labor covered under 90 day labor and one year parts warranty ; ordrng 1 WR9X520 (timer,defrost)"

Near Millwood Dr, Geneva, OH 44041
Corey L.

Corey L.

REFRIGERATOR AMANA ABB1921BRMOO "Customer complaint door seal torn, confirmed frz dr seal torn at the top, unit needs new frz dr seal; ordrng 1 W10443312 (FRZ DR SEAL)"

Near Pearse Ave, Newburgh Heights, OH 44105
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDE48FXSS4 "Installed new clips, op test good"

Near Bayridge Blvd, Willowick, OH 44095
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ABB1924WEW1 "Customer complaint of water leaking underneath fridge, confirmed, found drain pan cracked, replaced with supplied part, op test good, left mitigation mat"

Near Eastwood Ave, Mayfield Heights, OH 44124
Dan H.

Dan H.

RANGE WHIRLPOOL WFE505W0HZ0 "Seal recieved is not the seal for this unit, ordering correct part ; ordrng 1 WPW10129032 (gaskt-door)"

Near Euclid Ave, Willoughby, OH 44094
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFG505M0BB2 Replaced 2 burner caps. Other 2 in package were broken. Office to order burner caps again. Customer will install.; ordrng 1 W10881749 (cap-burner)

Near Apple Blossom Ln, Bay Village, OH 44140
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FPUI1888LR2 The Plug it in the freezer was not plugged in so the fan and the lights were not receiving power I plugged the harness back in unit tested good

Near Willowbend Dr, Madison, OH 44057
Macaulay G.

Macaulay G.

WASHER FRIGIDAIRE ATF8000FE1 "Error E52 for speed sensor. Tachometer on motor ohmed out around 115. Office to order speed control board.; ordrng 1 134743500 (control board motor 232.74), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Camden Ct, Westlake, OH 44145
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WED4915EW1 "Rollers making loud thumping noise and element not cycling properly. Replaced rollers from truck stock. Vent checked ok. Office to order cycling thermostat.; ordrng 1 WP8318268 (thrmst-fix), used 1 349241T (ROLLER KIT) from stock"

Near Walnut Trail, Olmsted Township, OH 44138
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Parts got missed place to another address need to re order parts and reschedule for Monday evening for last stop since he leave a minute from my house office to see if they can squeeze him in on Monday ; ordrng 1 WP2315539 (motor-evap)

Near Vincent Ave, Lorain, OH 44055
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW3 "Replaced the console. Optest ng. Lid does not lock. Checked latch, ng. Will need a new lock. ; ordrng 1 W10810403 (lid lock assy) and 1 W11170706 (CONTROL ) and 1 W11237157 (BEZEL)"

Near Briardale Ave, Euclid, OH 44132
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GI5SVAXVL01 "Customer complaint that unit is not cooling, fresh food section temperature at 47 degrees, freezer section temperature at 38 degrees, nothing is running, display is blank, unit needs new control and evaporator drain tube cleared, customer does not want repair at this time ; ordrng 1 WPW10310240 (cntrl-elec 247.16), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near New Concord Dr, Mentor, OH 44060
Dan H.

Dan H.

RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint that frozen bake and rapid preheat are not working and broiler goes out, started broil, burner lit, broiler stayed on, started frozen bake cycle, burner lit, oven heated, rapid preheat is either on or off and does not start bake cycle, unit is operating as designed"

Near Detroit Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

RANGE KITCHENAID KERS306BSS0 The issue the customer is having his the machine will freeze up and just a T will display. Unfortunately in text sheets I was unable to locate anything involving T there is no error codes no fault codes.

Near Robin Cir, Mayfield, OH 44143
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104DSS5 Dishwasher does not need rails. The leaking occurs when the customer runs the dishwasher and the sink at the same time unfortunately I did exactly that is for 20 minutes nothing happened there are no signs of water leaking from the dishwasher. Everything tested good

Near Roselawn Rd, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KFFS20EYMS00 The filter housing is clogged needs replaced ; ordrng 1 W10844267 (FILTER HOUSING )

Near South St, Chardon, OH 44024
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW1 The unit was being loaded incorrectly I explained the proper way unit tested good

Near Harms Rd, Richmond Heights, OH 44143
Jeff M.

Jeff M.

RANGE GE JBP65B0K4BB "The heating ele it’s open est. only ; ordrng 1 WB44T10010 (unit asm bak), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stonecreek Dr, Mayfield Heights, OH 44143
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ Ice maker was off

Near Quilliams Rd, Cleveland Heights, OH 44121
Jeff M.

Jeff M.

RANGE WHIRLPOOL WOS97ES0ES02 Installed new part unit op tested good

Near Northcliffe Rd, University Heights, OH 44118
Jeff M.

Jeff M.

WALL OVEN WHIRLPOOL WOS51EC0AB01 Flipped the power off n back on unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Coleridge Rd, Painesville, OH 44077
Arthur V.

Arthur V.

DRYER MAYTAG MGDC200XW0 Found thermal fuse open. Replaced op test good. Unit heating now. Advised customer about the fire hazard associated with foil vents. ; used 1 3392519 (

Near Public Sq, Andover, OH 44003
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRS342FIAM02 "Inspected refrigerator. Door seal is good. Checked water lines, all sealed properly. Tested drain line, drain line open to drain pan, draining properly. Proper frost pattern on evaporator. Poured water down drain, no leak. During a regular defrost, observed water coming down from drain and partially dripping on to water line, then dripping to the side of the drain pan, just missing it. Corrected water line. Set down mitigation mat."

Near Huffman Rd, Parma Heights, OH 44130
Paul P.

Paul P.

DISHWASHER KITCHENAID KDTE254EBL2 "Pulled out dishwasher, installed new drain line, ran wash and drain cycles, dishwasher is operating properly. Set down mitigation mat."

Near Orchard Blvd, Parma Heights, OH 44130
Jeff M.

Jeff M.

REFRIGERATOR JENN-AIR JSC24C8EAM00 The units cooling is on and off one week it cools just fine creates ice next week it’s an average of 50° so on so forth. customer status been doing this for upwards of a year The unit needs new control; ordrng 1 WPW10235503 (CONTROL )

Near Loreto Dr, Willoughby Hills, OH 44094
Gabriel P.

Gabriel P.

DRYER MAYTAG MGDC215EW0 "Found a Christmas gift bag on blower,clean out,opt test ok"

Near Hawthorne Ave, Sheffield Lake, OH 44054
Gabriel P.

Gabriel P.

DRYER FRIGIDAIRE n/a "Cc not drying,found heating element open give customer estimate don’t order parts she will think about it"

Near Tuttle Dr, Bay Village, OH 44140
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL KODE500ESS01 Calibrate temp on both oven to 10 f temp on both oven read 415 and 407 opt test ok

Near Welshire Dr, Bay Village, OH 44140
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL LSE7806ACE "Did not found any leak from inside machine or underneath or in the back ran large ,medium small loads no signs of leak wash 4 times put in a drain 4 time nothing no leaks what’s so ever"

Near Halifax Ct, Avon, OH 44011
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL MER6770AAB Replace broil opt test ok

Near Waters Edge Dr, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Found pantry door did not come with interface. Per exploded view it should have. Need to order interface. Also, lights are delayed and blinking. Needs led control replaced also. ; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"

Near Walker Rd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Customer will send pop to office ,she had to leave to pick up her daughter in school found a kink line behind fridge,opt test ok"

Near Lenox Oval, Avon, OH 44011
Corina B.

Corina B.

RANGE WHIRLPOOL MER8700DS1 Replaced the bake and the switch. Heated oven to 350*. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Edgecliff Dr, Euclid, OH 44119
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2569YEM2 "CC that the water comes out slow and the ice maker does make ice all the time.Removed filter used bypass plug, good water flow. Replaced the water filter, good water flow. Has an inline shut off valve Advised cust to replace filter every 6 months. Cycled ice maker, good. Optest ok."

Near Behrwald Ave, Cleveland, OH 44109
Corina B.

Corina B.

DRYER WHIRLPOOL WED4815EW1 CC that there is a burning smell. Found the outlet is melted and the cord is burnt. Took pictures. Will need an electrician. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Advised cust once outlet is fixed and still having a burning smell to contact the warranty company to have us come back and check the unit. Optest ok

Near W 121st St, Cleveland, OH 44135
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSRG25FKWH03 Replaced the thermostat. Steamed out the ice in the ff and the ice around the ice bin. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Firethorn Dr, Seven Hills, OH 44131
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 CC that there is a loud noise coming from the freezer. Found there is ice hit the freezer fan. Steamed out the freezer evap. Moved the thermistor. Good seal on gasket. Optest ok. no water to unit

Near Park Dr, Parma, OH 44134
Macaulay G.

Macaulay G.

DRYER KENMORE 110.780628 Replaced drum seal and idler pulley. All tested ok.

Near Cranston Dr, Berea, OH 44017
Macaulay G.

Macaulay G.

REFRIGERATOR AMANA ART106TFDW01 Reclaimed refrigerant. Install Ed new compressor with drier. Put on vacuum for 15 minutes and held for additional 15 minutes. Charged with 4.27 ounces of R134a. All tested ok.

Near Front St, Berea, OH 44017
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC565FW1 Found no issues with washer. All tested ok.

Near Pearl Rd, Strongsville, OH 44136
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced door gasket. Used steamer to stretch seal. All tested ok.

Near Idlewood Trail, Strongsville, OH 44149
Arthur V.

Arthur V.

DRYER FRIGIDAIRE FGR641FS0 "Found unit needs belt,idler pulley,rear drum bearing,front and bottom front panel

Near Harbor St, Conneaut, OH 44030
Robert A.

Robert A.

DRYER MAYTAG MED5500FC2 "Ran diognostics, 4-3 restricted air flow, good airflow through unit, vent goes through roof, suggest having vent corrected, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard."

Near Fairways Dr, Streetsboro, OH 44241
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Turned i/m on, unit cycled and filled, working correct, talked w/cust, said there was frost on i/m, no frost present, poss door was not closed, seals good, op test ok"

Near Hickory Grove Ct, Streetsboro, OH 44241
Robert A.

Robert A.

WALL OVEN GE JGRP20EWJ1WW "Found ignitor open, replaced, op test ok"

Near Beech Dr, Kent, OH 44240
Robert A.

Robert A.

REFRIGERATOR MAYTAG MRT519SZDM01 "Found thermistor covered by a piece of foam, tested thermistor, good, cleared foam, op test ok, cust to watch"

Near Laubert Rd, Atwater, OH 44201
Robert A.

Robert A.

WALL OVEN KITCHENAID KEBC101KSS05 "Found t stat open, jumped out, tested, good, needs t statInstalled cust supplied t stat, op test ok"

Near Stafford Rd, Chagrin Falls, OH 44023
David R.

David R.

DISHWASHER KITCHENAID KDFE204EWH0 Buttons weren’t lighting up. Door wasn’t all the way pushed in. Pushed door closed. Started a normal cycle. Ran through and drained. Went into service mode. Showed no error codes. Kept on opening and closing. Worked every time. Op test ok.

Near Louann Dr, North Olmsted, OH 44070
Robert A.

Robert A.

DRYER WHIRLPOOL GGW9250PW2 "Reset control panel, reset door switch, needs light bulb; ordrng 1 WP22002263 (LIGHT BULB)"

Near Taylor May Rd, Chagrin Falls, OH 44023
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Ice maker motor had ice build up around it not allowing ice to dispense properly. Steamed out, tested, ice coming out. Found scratches going down the front of Freezer door. Ordering door. Customer to call and schedule when door received.; ordrng 1 LW11038917 (DOOR)"

Near Raven Cir, Elyria, OH 44035
Robert A.

Robert A.

RANGE JENN-AIR CVG4280B "Installed cinversion kit, op test ok"

Near Munn Rd, Chagrin Falls, OH 44023
David R.

David R.

MICROWAVE FRIGIDAIRE LFMV164QFA "Blown fuse, microwave wouldn’t come on. Replaced fuse. Microwave is working but not heating. Diode burned out. Ordering diode, cap, mag, and transformer.; ordrng 1 5304464072 (magnetron) and 1 5304464075 (hi volt transformer) and 1 5304464253 (hi volt capacitor) and 1 5304509479 (DIODE)"

Near Oakdale Cir, Elyria, OH 44035
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Tightened wires in junction box, ran diognostic cycle, good, reset control connections, good, op test ok"

Near Jennifer Ln, Chagrin Falls, OH 44023
Corey L.

Corey L.

RANGE WHIRLPOOL WFG550S0HZ0 "Customer complaint self clean said it was on for 4hrs and but was not hot when it was opened, explained it will cool down before unlocking to let the door be opened, tested self clean, burners lit, increased in temp"

Near Turkey Meadow Ln, Strongsville, OH 44136
Corey L.

Corey L.

DRYER WHIRLPOOL WGD4950HW "Customer had questions about maintaining dryer life and if it was installed correctly, vent is a little airy, advised replacing wall attachment to outside seen it split, advised customer to clean vents twice a year and to check pockets for change and loose items that can get caught around drum"

Near Hampton Chase, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced ice maker. No noise. Op test ok.

Near River Rd, Olmsted Falls, OH 44138
David R.

David R.

DRYER ELE MAYTAG MEDC215EW1 "Turned on unit. Went outside to check air flow, good airflow. Came back inside. Unit is heating. Put on high temp, checked temp from back of dryer. Cycling at 190*F. Tested for a couple cycles. Op test ok."

Near Fry Rd, Brook Park, OH 44142
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced bd. No good. All though it is much better It still is not right. Found freezer led was foamed in and it sometimes causes a loose connections at the freezer led which is in series with the fresh food lights in the top panel. Removed led. Freed wires to led. All good now.

Near Kimball Dr, Madison, OH 44057
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFC310S0EW1 Replaced passive hinge. Op test good

Near E Main St, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG M0RXEMMWB00 "Replaced evap fan motor and blade. Cleared ice from air tower and drain line. Op test good. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Meadowood Blvd, Madison, OH 44057
Arthur V.

Arthur V.

OTR MICROWAVE MAYTAG MMV420FZ0 Replaced switch and latch assembly. Op test good

Near Perry, OH 44081
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT730PAHB0 "Cc not filling, not washingRan diagnostics, found diverter sensor code 9-1Ran auto test, diverter functioned normally and code clearedOP TEST OK"

Near Rockdove Ln, Painesville, OH 44077
Brian M.

Brian M.

RANGE WHIRLPOOL WFG374LVS2 "Cc oven gets gas but does not lightFound no spark at oven electrodeFound metal grill plates in bottom drawer, causing missparkRemoved and tested multiple times, spark okInformed customer to avoid stacking metal objects in bottom drawer"

Near N State St, Painesville, OH 44077
Brian M.

Brian M.

DRYER MAYTAG MEDB725DW0 Cc of not heating Found error for low air flow Found vent to be extremely long and clogged Removed vent ran test cycle OP TEST OK Advised to replace vent with semi rigid

Near Blue Ridge Dr, Mentor, OH 44060
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW4 "Cc grinding noise when operatingFound nail stuck between washplate and drumRemoved and ran auto test ,unit sounds and operates normallyOP TEST OK"

Near Stevens Blvd, Willoughby, OH 44094
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer showed pop took pic Cc no ice from ice makerCustomer said he had already dumped bin and unit was making ice againGave customer information on ice maker operation OP TEST OK

Near Lakewick Ln, Willowick, OH 44095
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS30IXBL9 "Cc unit not washing dishesFound sump not recirculating water, no water from spray armsRemoved chopper blade assembly and found chopper blade fell apart and screen was clogged with debrisRemoved and cleaned screen, reassembled chopper assembly Ran wash test, water circulating normalTop rack rollers also falling apart, replaced with rack adjuster assembly from truck stockOP TEST OK ; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock"

Near Trailard Dr, Willoughby Hills, OH 44094
Arthur V.

Arthur V.

WALL OVER ELE WHIRLPOOL WFE525S0HT0 Replaced bake element Op test good No more squeaking noise while operating

Near Kenyon Ct, Mentor, OH 44060
Paul P.

Paul P.

DISHWASHER WHIRLPOOL KUDS01FKPA0 "Checked in parts sent. Replaced soap dispenser and control interface. Tested operation of dispenser and interface, both working properly. Set down mitigation mat."

Near Erie Rd, Rocky River, OH 44116
Paul P.

Paul P.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Found freezer door very loose.tightened base screws and handle screws. Tested door, now operating properly. Did not set down mitigation mat, no water running to refrigerator."

Near Mercedes Ave, Rocky River, OH 44116
Brian M.

Brian M.

WASHER AMANA NTW4516FW3 "Cc unit not starting no operationFound good power to control @ 119 volts, no power outNeeds control board ; ordrng 1 W11170317 (CONTROL)"

Near Worrell Rd, Willoughby Hills, OH 44094
Arthur V.

Arthur V.

WASHER MAYTAG MVWB750WQ0 "Found unit needs bearing and shaft kit,rps sensor and stator. (Water damage) Customer does not want repaired"

Near Cork Cold Springs Rd, Geneva, OH 44041
Arthur V.

Arthur V.

WASHER MAYTAG LBR4232DW0 Found high pitched whinning noise coming from new drain pump. No drain. Could not get ahold of anyone for permission to repair. Could not tell if new pump is damaged. Remove water in tub and remove obstruction from pump. No answer calling contact numbet.

Near Walnut St, Geneva, OH 44041
Dan H.

Dan H.

MICROWAVE WHIRLPOOL MMV6190FZ0 "installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"

Near Overlook Ave, Broadview Heights, OH 44147
Dan H.

Dan H.

DISHWASHER WHIRLPOOL KDFE104DSS5 "Customer complaint that unit is not starting, found control lock on, turned control lock off , started normal wash cycle, unit filled and began washing, op test good"

Near Raynham Dr, Bedford, OH 44146
Dan H.

Dan H.

RANGE WHIRLPOOL WFE515S0ES1 "Installed new vent , op test good"

Near Park E Dr, Beachwood, OH 44122
Corey L.

Corey L.

WASHER MAYTAG MVWB980BW0 "Installed new parts, op test good"

Near Jasmine Dr, Seven Hills, OH 44131
Corey L.

Corey L.

WASHER WHIRLPOOL MVWX655DW1 "Customer complaint of burning smell only on the powerwash cycle, started power wash cycle, smelling soap and warm plastic, cold water line temping at 101 degrees hot line above it is 94, tested water temps entering unit, cold was 97 and dropping, hot was 94 and rising, cold copper water line is heating up in wall somewhere, the powerwash cycle uses hot water, unit is getting too hot of water during initial fill up, customer is smelling the hot plastic inlet housing while using powerwash, advised customer have cold water line looked at by a certified plumber"

Near E Royalton Rd, Broadview Heights, OH 44147
Corey L.

Corey L.

WASHER MAYTAG MVWC465HW "Customer complaint of loud noise one time, explained how the auto sensing feature works moving agitator to sense the load, demonstrated, ran diagnostics no codes found, ran calibration, unit is operating as designed"

Near Arbor Ct, Parma, OH 44134
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM3 "started quick wash with arms uninstalled to purge lines of debris, Installed spray arms, op test good"

Near Strongsville Blvd, Strongsville, OH 44149
Corey L.

Corey L.

WASHER MAYTAG MVWB750WQ0 "Customer complaint washer has error code, ran diagnostics found f71 suds detected, and f51 motor rps failure, advised customer to only use 1-2 tbsp of an he detergent, started Manual spin, unit could not spin f51 displayed, basket is bound up, removed outer ring and seen a shirt wedged between basket and tub, customer was watching so he reached down and retrieved the clothing, put unit back together and retested, unit not operating as designed"

Near Homeway Rd, Cleveland, OH 44135
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW1 "Found error code f6e2 UI missed communication with acu reset power,,nothing no respond can get to diagnostics clear code but keep throwing the code back ordering board ; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec)"

Near Case Rd, North Ridgeville, OH 44039
David R.

David R.

WALL OVEN COMBO WHIRLPOOL WEG745H0FS "Replaced both ignitors, and convct fan. Tested out bake, broil, convct mode. All tested good. Op test ok."

Near Redwood Dr, Olmsted Falls, OH 44138
Corina B.

Corina B.

DISHWASHER WHIRLPOOL KDFE104DSS5 Replaced the UI. Brought core back for return. Optest ok.

Near Mercer Ln, Brecksville, OH 44141
Corina B.

Corina B.

DRYER WHIRLPOOL WED5000DW2 Replaced the door. Optest ok.

Near Alameda Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW0 "Previous company came in and install drain pump but forgot to plug it in ,thats why error code f9e1 long drain ,plug in all the way ,board not responding correctly is not draining when supposed to put in a drain and spin and it fills in to a cycle something going on with board ; ordrng 1 W10625696 (cntrl-elec)"

Near Lincoln St, Amherst, OH 44001
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH53521HZ2 "Light was on while microwave door closed. Interlocks, the top one was pushed in. Fixed. Fuse popped, replaced fuse from t/s. Op test ok.; used 1 W10138793 (FUSE, MICROWAVE) from stock"

Near Canterbury Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB8959SFH4 Whirlpool send parts to customer house for us to install w11259786 2 of them left side and right sides replace parts opt test ok

Near Bellflower Dr, Lorain, OH 44053
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT720PADW2 CC that the unit is not washing. Checked at the control 0 volts to the pump and motor. Will need a new control and UI. Called SM to order parts. ; ordrng 1 W10854231 (cntrl-elec) and 1 W10861747 (panel-cntl) and 1 WPW10671941 (pump&motor)

Near Halifax St, Wickliffe, OH 44092
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.23oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator; used 1 TJAF1200 from stock"

Near Park E Dr, Beachwood, OH 44122
Dan H.

Dan H.

REFRIGERATOR GE ZIS42NYB "New thermostat , op test good"

Near Claremont Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

RANGE KITCHENAID KSEG700ESS3 "Installed new cook top, op test good"

Near Parkcroft Dr, Mentor, OH 44060
David R.

David R.

DISHWASHER KITCHENAID KDFE104DBL5 Customer said vibration when first starting up. Also water damage to ceiling tile underneath dishwasher. Chattering sound coming from water valve when calling water into unit when it first starts up. Pulled unit out and found drain hose not hooked up right during installation (refer to pictures). Bend and hole in hose causing water to spit and drip out during drain cycle. Drain line needs to go to garbage disposal. Ordering water valve.Needs plumber to hook hose from unit up to drain line. Installation issue.; ordrng 1 W10872255 (valve)

Near Sicily Ct, North Ridgeville, OH 44039
Dan H.

Dan H.

DISHWASHER WHIRLPOOL KDPE234GPS0 "Customer complaint that unit is not washing dishes, Started normal wash cycle, unit filled wash motor never started, wash motor is recieving 120vac, installed new sump assembly, op test good ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

Near Middle Ridge Rd, Perry, OH 44081
Brian M.

Brian M.

WASHER MAYTAG WTW6400SW3 "Cc unit would not spinFound error code f51, rps failure, unit was also unleveledRan manual rps sensor test, rps reading normalRan auto diagnostic test, rps failure still thereFound center mount bolt on rotor very loose, added locktite and retightnedLeveled unitRan auto test again , OP TEST OK"

Near Messenger Rd, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc of unit still not operating as normal Found error for unbalanced load Per service pointer for this issue is to replace control board Needs control Customer is calling whirlpool to see if they will cover it

Near Chartley Ct, Chardon, OH 44024
Corey L.

Corey L.

WALL OVEN WHIRLPOOL WOS51EC0AS04 "Installed thermostats, op test good"

Near Halstead Ave, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSC24C8EYY00 "Installed new main board, op test no good, ice bin light still hesitating and ice maker not cycling, removed new control and took with, ordering door switches, sp W10448491A shows switches being updated even though it’s not in serial range; ordrng 1 WPW10656771 (2ND DR SWITCH) and 1 WPW10656772 (IM DR SWITCH)"

Near Avalon Dr, Rocky River, OH 44116
Robert A.

Robert A.

WASHER MAYTAG MVWB865GW0 "Found adj briken, needs adj; ordrng 1 W11161960 (ADJ)"

Near Kile Rd, Chardon, OH 44024
Brian M.

Brian M.

DISHWASHER PORT WHIRLPOOL KUDP02CRBL4 Cc that unit will not fill Wash arm is also full of debris Found water valve cracked and leaking Needs water valve and lower washer

Near Oakridge Dr, Willoughby, OH 44094
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Replaced compressor, fresh food evaporator, and dye drier. Put on vacuum for 15 minutes and held for additional 15 minutes. Charged with 5.5 ounces of R134a. All tested ok."

Near Pinegrove Ave, Parma, OH 44129
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 Replaced separator and door flap. All tested ok.

Near York Rd, North Royalton, OH 44133
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW4 "Customer complaint that unit will not drain, ran drain and spin cycle, drain pump is working, unit spins, unit is operating as designed"

Near Euclid Ave, Willoughby, OH 44094
Dan H.

Dan H.

WASHER WHIRLPOOL MVWC415EW1 "Customer complaint that unit is not starting, started normal wash cycle, unit filled and advanced to agitation cycle, leveled unit, unit is operating as designed"

Near E 305th St, Willowick, OH 44095
Dan H.

Dan H.

DISHWASHER WHIRLPOOL MDB8959SFZ4 "Installed new manifold, op test good"

Near Cummings Ct, Solon, OH 44139
Dan H.

Dan H.

DRYER WHIRLPOOL WGD4815EW2 "Customer complaint that customer noticed a funny smell and called gas company, gas company said it’s not leaking gas but when they put their co detector at the back of the dryer right above burner and it set co detector off, started normal dry cycle, unit started, unnerved lit, no unusual smells noticed, called whirlpool techline spoke to Kathy states its likely coming from freshly painted floor file number 7723441523, Kathy transferred call to safety department spoke with Nicole in Michigan, files been documented, unit is operating as designed"

Near Bainbridge Rd, Chagrin Falls, OH 44023
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTE334GBS0 "Installed new control, op test good"

Near Thistle Ln, Novelty, OH 44072
Corina B.

Corina B.

WASHER WHIRLPOOL NTW4516FW1 "Replaced the control And the latch. Brought core back for return. Did not change the water hoses due to water leaking on the hoses., Hoses are rusted at the connections. (Took pictures). Used latch from t/s. Optest ok. Advised cust to have the water valves changed with the hoses. ; used 1 W10838613 (LATCH) from stock"

Near E 141st St, Maple Heights, OH 44137
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS312SNHM00 "Cust showed pop, sent pic. CC that there is a rattling noise in the freezer. Found a piece of styrofoam rattling against the fan in the freezer. Adjusted the styrofoam. Optest ok. No water to unit."

Near Krems Ave, Maple Heights, OH 44137
Corina B.

Corina B.

DISHWASHER FRIGIDAIRE FGID2474QF40 "CC that the dishes are coming out dirty and wet. Checked the water temp, good. Started a cycle wash are are spraying. Cust is not using rinse aid. Advised cust the Tupperware and plastic dishes will not come out dry, and to run the hot water in the sink before starting the dishwasher. Optest ok."

Near W 26th St, Cleveland, OH 44113
Corina B.

Corina B.

WASHER WHIRLPOOL WET3300XQ2 CC that the unit still has soap on clothes and that it does not spin out. Started a normal wash with towels and a drain and spin. Towels came out damp. Advice use to do a clean cycle and to use 1-2 tablespoons of He detergent. Optest ok. Unit is in a drain pan.

Near Detroit Ave, Cleveland, OH 44113
David R.

David R.

WASHER AMANA NTW4516FW3 "Replaced drain hose. Ran service mode, no error codes. Customer needs to get right size stand alone pipe for unit to drain properly into. Op test ok."

Near Middle St, Wellington, OH 44090
Brian M.

Brian M.

WASH/DRY STACK WHIRLPOOL WED9150WW1 Installed listed parts Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Lee Terrace Drive, Wickliffe, OH 44092
Macaulay G.

Macaulay G.

DISHWASHER MAYTAG MDB4949SDM2 "Unit not cleaning dishes. Found that not enough water is being put in. Fill valve is not opening completely. Office to order valve.; ordrng 1 WPW10327249 (water intake valve 58.51), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Center Ridge Rd, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Control on door is not functioning, causing ice box to not cool properly. Office to order control.; ordrng 1 WPW10503833 (cntrl-elec)"

Near Allen Dr, Westlake, OH 44145
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WMH31017FS0 "Cust does not have actual pop. Has a 2 warranty with the contractor. She is call whirlpool to see if they will pay for the call or the contractor. CC that the light does not come on and open close door appears, also the fan will come on when boiling water and the unit does not work for hours. Pre id the main control and switches. called SM to order parts"

Near Larimar, Willowick, OH 44095
Corey L.

Corey L.

DISHWASHER KITCHENAID KDPE234GBS0 "Customer complaint dishwasher leaking slowly out of the front and it’s not level with the counter, no water damage, insulation on kick plate is not stained, unit was installed incorrectly, installed unit correctly, unit now level, ran quick wash, unit filled and washed, advanced to drain, filled and washed, not a drop of water outside the unit, op test good"

Near Westhill Blvd, Westlake, OH 44145
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDTE334DSS0 Control is not responsive to touch. Board not sending voltage to user interface. Office to order control and panel.; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10537414 (panel-cntl)

Near Chesterfield Ave, Parma, OH 44129
Corey L.

Corey L.

DBL WALL OVEN WHIRLPOOL WOD51ES4ES00 "Customer complaint of a noise in the upper oven fan, could not duplicate the problem customer said it made the noise this morning twice when he checked it but we could not get it to do it, if it reoccurs order upper cooling fan WPW10176670"

Near Sherwood Dr, North Olmsted, OH 44070
Corey L.

Corey L.

REFRIGERATOR MAYTAG M1TXEGMYB01 "Customer complaint of frost in back of freezer, found some frost build up on back wall, found gaps around both ff and frz drs, explained how warm air is entering the unit developing the frost, customer persistent it’s not defrosting, started defrost cycle, defrost cycle passed, quoted to silicone gaps, customer said husband can do it, left customer with quote"

Near Fry Rd, Middleburg Heights, OH 44130
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDE48FXSS4 "Customer complaint that upper rack is falling off, confirmed, unit needs new clips as well as adjusters, ordering clips; ordrng 2 WPW10195839 (dishrack adjuster)s"

Near Bayridge Blvd, Willowick, OH 44095
Corey L.

Corey L.

RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint oven light went out, confirmed bulb in oven blew, replaced with ts bulb, op test good; used 1 8009 (APPLIANCE BULB) from stock"

Near Lorraine Dr, Strongsville, OH 44149
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFI2570FEW01 Main supply line is bad request customer to get a plumber and change the valve to a 1/4 inch sattle valve

Near Kenilworth Ave, Sheffield Lake, OH 44054
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG M1TXEMMWB04 Replaced evap fan motor and blade. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Whalers Cove, Mentor, OH 44060
Arthur V.

Arthur V.

B/IN REFRIGERATO AIR TEMP "FFHM,L,JGFFHM" Picked up leave behind cards. Thanks Dan

Near Euclid Ave, Willoughby, OH 44094
Corina B.

Corina B.

DISHWASHER GE PDT750SSF2SS Replaced the parts listed. Optest ng. The start button is torn. Will need a new silicone cover. Called SM to order part. ; ordrng 1 WD21X20299 (silicone light pipe)

Near Park Dr, Brook Park, OH 44142
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cust showed pop, sent pic. CC that the unit is not washing. 0 volts going to the pump and motor. Will need a new control. Called SM to order part. ; ordrng 1 W11131683 (CONTROL )"

Near Stumph Rd, Parma Heights, OH 44130
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW1 Found pump faulty. Used wet dry vac to remove water from tub. Replaced drain pump with truck stock. Op test good ; used 1 W10876600 (PUMP-WATER) from stock

Near Gates St, Andover, OH 44003
Corina B.

Corina B.

WASHER AMANA NTW4516FW2 "CC that the unit will not turn on. Checked the power to the control 120 volts. No led light is on. Unplugged the shifter, still no led light on the control. Will need a new control. Called SM to order a control. ; ordrng 1 W11170317 (CONTROL )"

Near Mt Overlook Ave, Cleveland, OH 44104
Robert A.

Robert A.

DISHWASHER MAYTAG MDB8959SFZ4 "Found spring in disp broken, replaced disp, op test ok"

Near Glenview Dr, Mogadore, OH 44260
Robert A.

Robert A.

DRYER WHIRLPOOL WGD7300DW3 "Installed control and ui, op test ok"

Near Brentwood Dr, Kent, OH 44240
Robert A.

Robert A.

DBL WALL OVEN WHIRLPOOL WOC54EC7HB00 "Installed and tested cooling fan, op test ok"

Near Bramble Ln, Aurora, OH 44202
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8500DC0 Cc of error 5Ran diagnostics found error for lid lock Lid lock not functioning properly Needs lid lock replaced ; ordrng 1 W10861642 (latch)

Near Fairway Blvd, Willowick, OH 44095
Robert A.

Robert A.

DISHWASHER KITCHENAID KDPE234GBS0 "Cc smell in unit, ran diognostics, good, found no loop in drain hose, back feeding from garbage disp, corrected, op test ok"

Near Ironwood Cir, Aurora, OH 44202
Robert A.

Robert A.

RANGE WHIRLPOOL WFC310S0EW2 "Cc oven not keeping temp, top burners not keeping temp, ran diognostics, no codes, checked oven sensor, good, tested top burners, working as designed, set bake 350, after 8 min buzzer went off for preheat, waited 20 more min, temp at 356, waited 10 min, temp 353, good, op test okNote preheat for 25-30 min"

Near Linden Dr, Solon, OH 44139
Robert A.

Robert A.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Installed frz door, op test ok"

Near Sanctuary Dr, Chagrin Falls, OH 44023
Corey L.

Corey L.

DISHWASHER FRIGIDAIRE FFBD2406NB7B "Customer complaint spray arm is broken, confirmed lower spray arm was not locked down properly causing arm to fall against heater damaging the spray arm, heating element is good; ordrng 1 154568002 (SPRY ARM 28.66)"

Near Muskingum Blvd, Brook Park, OH 44142
Jeff M.

Jeff M.

RANGE KITCHENAID KEBC107KBL03 Preheated the oven to 350 the pan in the oven showed 400 I lower the temperature offset by 25 op tested good

Near Meredith Ln, Painesville, OH 44077
Corey L.

Corey L.

DRYER MAYTAG MEDC215EW1 "Customer complaint dryer will not start and handle broke off, confirmed handle loose and keeps popping off if not carefully opening door, ordering handle, customer to install, unit only getting 120v, cycled breaker, still one leg, advised customer to have an electrician look at the electrical in the house; ordrng 1 W10861225 (HANDLE)"

Near Baker St, Berea, OH 44017
Corey L.

Corey L.

RANGE WHIRLPOOL MGC9536DS00 "Customer complaint of grease build up on cooktop and black soot looking stuff on burners, burners are beyond cleaning, but the cooktop can be cleaned, recommended affresh stainless cleaner, customer will place burner heads; ordrng 1 W10252111 (CLNR) and 1 W10811599 (BRNR) and 1 WP8286813 (BRNR) and 2 WP8286814 (BRNR HEAD)s and 1 WP8286815 (BRNER )"

Near Martins Ln, Strongsville, OH 44149
Jeff M.

Jeff M.

WASHER MAYTAG MVWB450WQ0 The units bearings have failed the tub seal is allowing water to pass through unit needs bearings stater rotor RPS sensor did not list parts because customer will not fix estimate only she will be taking full advantage of Black Friday unit is also nine years old

Near Country Ln Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER HOT POINT ATW4676BQ0 Lock failed installed new part unit op tested good ; used 1 W10404050 (LATCH) from stock

Near 3rd St, Geneva, OH 44041
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 "The hud is stripped out needs replaced; ordrng 1 W10528947 (hub), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Autumn Dr, Chardon, OH 44024
Arthur V.

Arthur V.

DISHWASHER MAYTAG MDB4949SDE3 Cust states unit leaking from overfill switch area Need to order gasket nut and overflow switch. ; ordrng 1 WP8531743 (gasket) and 1 WPW10195038 (nut) and 1 WPW10195039 (switch)

Near Evergreen Dr, Mentor, OH 44060
Arthur V.

Arthur V.

RANGE GE JS900S0K3SS "Found no response from keypad after turning off power and restarting. No good. Needs keypad. ; ordrng 1 WB27T10760 (keypanel supt asm (b), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Waite Hill Rd, Waite Hill, OH 44094
David R.

David R.

WASHER MAYTAG MVWB855DC Replaced both leveling legs in the back. Op test ok.

Near Oak Point Rd, Lorain, OH 44053
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Hose line wasn’t plug in all the way it was loose connection,dry lines out and water on panel dispense water couple time and stop leak"

Near Long Cove, Avon Lake, OH 44012
Robert A.

Robert A.

WASHER WHIRLPOOL WDTA50SAHZ0 "Ran diognostics, 4-3 motor not running, found motor recieving 120 vac, needs sump asm; ordrng 1 W10917114 (SUMP ASM)"

Near Winthrop Rd, Streetsboro, OH 44241
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "No issue temp on fridge was 35 38 41 explain customer that it varies,also explain how fridge works opt test ok"

Near Woodmill Dr, Westlake, OH 44145
Gabriel P.

Gabriel P.

DRYER ROPER RED4516FW0 Unit test ok no fault s opt test ok unable to duplicate issue

Near Center Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB850YW0 "Found error 5d suds detection,customer ran clean washer an did not use washer for 5 days ran diagnostics no error code show but it did not drain in auto test. Found socks in pump intake. Removed, op test ok."

Near Whitman Blvd, Elyria, OH 44035
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX986SIHV Plugged in. All lights working throughout unit. Op test ok.

Near Oak Point Rd, Lorain, OH 44053
Robert A.

Robert A.

DISHWASHER GE GDT655SMJ0ES "Found no response from controls, but recieving power, needs controlsCust to let us know; ordrng 1 WD21X23456 (CONTROL13341) and 1 WD21X23462 (UI 9309), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hunters Ridge, Solon, OH 44139
David R.

David R.

OTR MICROWAVE KITCHENAID KMHS120ESS1 Replaced harness. Tested with cup of water. Op test ok.

Near Shore Dr, Lorain, OH 44053
David R.

David R.

REFRIGERATOR WHIRLPOOL GB2FHDXWS04 Replaced drain tube and cleared rest of of ice build up. Op test ok.

Near Pin Oak Pkwy, Avon Lake, OH 44012
Jeff M.

Jeff M.

DRYER WHIRLPOOL GEW9250PW0 "The unit isn’t heat I found the heating element is open ; ordrng 1 WP3387747 (ELEMENT ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Quail Hollow Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER MAYTAG MHW5500FW The unit is not responding to anything needs ui and ccu; ordrng 1 W11201285 (CONTROL ) and 1 W11218376 (UI)

Near Christian Ave, Painesville, OH 44077
Jeff M.

Jeff M.

WALL OVEN COMBO ELECTROLUX EW30EW65GS2 "The ovens display isn’t illuminated. I took the ui off and found that the user interface power display board is receiving 120 V AC but is not allowing 8v to make it to the user interface needs a new power display board.; ordrng 1 316535200 (board), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Riverside Dr, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 Cc no cool and no ice Ff 42 Freezer 42 Found unit with low side leak in freezer evap Removed back panel found uv die all over filter drier Recovered refrigerant Installed filter first drier had rubber gasket stuck inside valve Ran 28 vac for 20 min Recharged unit with 5.50 oz of r134a Ran test 4 to set valve back Frost showed on evap s OP TEST OK ; used 2 W10143759 (

Near Sexton Rd, Cleveland, OH 44105
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF520PADM7 The unit is still acting up mid cycle. The unit needs a ui; ordrng 1 WPW10733627 (UI)

Near Trailwood Dr, Painesville, OH 44077
Brian M.

Brian M.

WASHER WHIRLPOOL MVWC565FW1 Installed cap and motor Ran test and calibration cycle OP TEST OK

Near Maplewood Ave, Maple Heights, OH 44137
Arthur V.

Arthur V.

DRYER MAYTAG MED3500FW1 Found a long handled magnet inbetween drum and cabinet causing issue. Removed. Op test good

Near Dillon Dr, Ashtabula, OH 44004
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFE540H0ES1 "Called Whirlpool tech line and spoke with Bruce. He spoke with the master technician who spoke with an engineer. They instructed to reorder hinges. But this time, order fresh stock from Plainfield. 7723445799; ordrng 2 WPW10440013 (hinge-door)s"

Near Arlington Dr, Strongsville, OH 44149
Arthur V.

Arthur V.

WASHER CROSLEY VAW3584GW1 Replaced control. Re calibrated. Op test good

Near W 9th St, Ashtabula, OH 44004
David R.

David R.

WASHER MAYTAG MVWX655DW0 "As soon as you start a cycle, washplate spin, weird squealing noise, stops and lid locked stays on. Went into service mode, F7E1 basket speed fault, F0E5 off load balance, F0E2 oversuds, F2E1 stuck key. Washplate is loose. Replaced pulley and actuator from t/s per Techline. Still not advancing in cycle. TechlineCathy. Went into manual mode, checked shifter and splutch assembly.File number #7723439912; ordrng 1 W10625696 (cntrl-elec) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W11035751 (gearcase), used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"

Near Mechanic St, Grafton, OH 44044
Brian M.

Brian M.

RANGE WHIRLPOOL GY397LXUQ04 Installed LED modulesOP TEST OK

Near Turney Rd, Bedford, OH 44146
Brian M.

Brian M.

DBL WALL OVEN KITCHENAID KEBS277BSS Cc of unit has door latch error Found unit flashing f5e3 door latch error Had customer power cycle unit at breaker When powered back on unit reset back to normal and all functions returned At this time unit is working as intendedOP TEST OK

Near W Stonebrooke Dr, Chagrin Falls, OH 44022
David R.

David R.

RANGE WHIRLPOOL WFG505M0BS3 "While putting top bracket on, outer door glass exploded. Ordering outer door. ; ordrng 1 W11176456 (OUTER DOOR)"

Near Euclid St, Elyria, OH 44035
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF560SEHV00 Explained to customer to toss first glass of water being dispensed and subsequent water will be colder. Showed customer in manual where it explained this. Op test good

Near Shepard Rd, Ashtabula, OH 44004
Corey L.

Corey L.

REFRIGERATOR MAYTAG MSD2754GRW "Customer complaint of leaking on floor in front of frz door, confirmed found drain tube clogged and frz floor with thick ice, quoted to clear clogged drain and ice, ok, cleared, op test good; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Delmont Ave, Strongsville, OH 44136
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW1 "Found gearcase sound like and airplane,giving customer estimate ,customer will call whirlpool to see if they cover for parts ."

Near E 39th St, Lorain, OH 44055
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID n/a The unit is not cooling. Compressor is on. The unit is only pulling .7amps and the ms is missing.

Near S Myers Rd, Geneva, OH 44041
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWC565FW1 Ohm out drain pump 20 .5 was good check voltage to board 122 board not responding indicator light is out ; ordrng 1 W11162438 (CNTRL)

Near Center Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

MICROWAVE JENN-AIR JMW2427DB00 Found error code f2e1 do to service matter ask me to turn power off and on in 30 second if did not go away and can’t not access diagnostics ask me to replace control panel so it did not let me get to diagnostics order CNTRL panel ; ordrng 1 W11236895 (CNTRL PANEL )

Near Whitman Blvd, Elyria, OH 44035
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found new fresh food door damaged. No issues found with original. No need to reorder door. Found freezer fan slow and pulsing. Needs evap fan and air tower replaced as insulation has been damaged from ice build up. ; ordrng 1 WP2315539 (motor-evap)

Near Vincent Ave, Lorain, OH 44055
Dan H.

Dan H.

WASHER WHIRLPOOL WFW8540FW1 "Customer complaint that unit is not filling with hot water, Ran diagnostics no error codes found, started normal wash cycle, hot water entered unit, unit is operating as designed"

Near Pennywhistle Cir, Painesville, OH 44077
David R.

David R.

RANGE WHIRLPOOL WFG540H0ES1 "Opened oven and smelled gas. Faint smell of gas coming from the valves. Ordering regulated, burners, and manifold.; ordrng 1 W10764654 (burnr-oven) and 1 W10783318 (manifold) and 1 W10919226 (regulator) and 1 W11233678 (BROIL BURNER)"

Near South Greystone Drive, Strongsville, OH 44149
Brian M.

Brian M.

WASHER WHIRLPOOL MVWX655DW1 Cc of unit not turning on Found unit getting power to board but no power out No green indicator light fNeeds control board Customer does not want to repair Will call whirlpool to see if they will cover him EST only

Near OH-307, Geneva, OH 44041
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer showed pop Cc of not drying Found error for no heat Service mode did not reset heater no heat found on rod Needs control and heat rod; ordrng 1 W10518394 (heater) and 1 W10906426 (cntrl-elec)

Near Warrensville Center Rd, Warrensville Heights, OH 44128
Brian M.

Brian M.

REFRIGERATOR GE GTH18EBT3RWW Cc of noise Found noise coming from compressor not kicking on Needs ptc replaced Used truck overstock Installed compressor turned on and running as normal OP TEST OK ; used 1 WR09X10105 (PTC3910) from stock

Near E 29th St, Ashtabula, OH 44004
Arthur V.

Arthur V.

FREEZER UPRIGHT WHIRLPOOL WCZ31150W01 "No cool chest freezer. Installed bullet valve. Unit in a vacume. Added r134 a. Needs drier filter and a cfc tech Talked to SM Extra time ; ordrng 1 WPW10143759 (drier-uv), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Dillon Dr, Ashtabula, OH 44004
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFF2558FEZ01 "Customer complaint that unit is making loud noise, noise is coming from air damper, unit needs new air damper ; ordrng 1 WPW10594330 (control)"

Near Riverview Rd, Gates Mills, OH 44040
Dan H.

Dan H.

RANGE WHIRLPOOL WEG730H0DS0 "Installed new user interface, op test no good , unit needs new control and harness ; ordrng 1 W11025616 (harns-wire) and 1 W11050551 (cntrl-elec)"

Near White Rd, Willoughby Hills, OH 44092
Dan H.

Dan H.

MICROWAVE KITCHENAID KOCE500ESS01 "Customer complaint that oven does not broil or bake, started bake for 350 degrees, unit did not heat, started broil for 550 degrees, unit did not heat, no power from control, unit needs new control, part is covered under warranty ; ordrng 1 W11179310 (CNTRL 298.70)"

Near Tudor Dr, Willoughby, OH 44094
Dan H.

Dan H.

REFRIGERATOR KENMORE 253.689728 "Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees , freezer section temperature at 65 degrees , evaporator fan is not running, condenser fan and compressor are not running, no frost pattern on evaporator , advance defrost timer, evaporator fan, compressor,and condenser fan, started running, frost pattern formed, unit needs new defrost timer, customer does not want repair ; ordrng 1 215846602 (timer defrost 26.68), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Nantucket Cir, Painesville, OH 44077
Corey L.

Corey L.

RANGE WHIRLPOOL WFE770H0FZ0 "Customer complaint left front burner knob is loose and can’t turn burner on, confirmed infinite switch is locked, knob has been broken trying to turn locked switch, unit needs left front triple burner infinite switch and knob; ordrng 1 W11117415 (KNOB) and 1 W11129442 (INF SWTCH LF)"

Near Foxglove Ln, Broadview Heights, OH 44147
Corey L.

Corey L.

WASHER WHIRLPOOL LSQ9645KQ1 "Went over initial complaint and work proceeding with customer, ran drain and spin, unit draining fine, drain pump not needed, while unit is spinning there was a strong burnt clutch smell, unit needs new clutch assembly, brake and drive assembly; ordrng 1 285785 (CLUTCH) and 1 W10820043 (BRAKE/DRIVE)"

Near E 143rd St, Cleveland, OH 44120
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Spoke with tech line about unit not cooling enough. They informed me that they do not want any splicing done in the wiring. They instructed me to replace evaporator fan motor with harness, and evaporator cover. Office to order fan motor with harness, and evaporator cover.; ordrng 1 W11087438 (motor-evap) and 1 W11188493 (EVAP COVER)"

Near Edgeview Lane, Strongsville, OH 44149
Arthur V.

Arthur V.

DRYER WHIRLPOOL NED4655EW1 Found time delay fuse blown causing issue. Advised customer who did not have a replacement fuse. Advised cust get a electrician to provide correct power to unit

Near Fifield Ave, Conneaut, OH 44030
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Recovered no Freon system was just about empty. Removed old parts soldered in new eve app filter. Put the unit in a 30 inch vacuum. What is it for 20 minutes tested good. Added 5.25 ounces of Freon frost pattern starting to develop on the evaporator unit tested good

Near Dillon Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL MDB4949SDZ0 The connector at to control was not fully seated causing the sump motor to not get power I seated the connector unit tested good

Near Main Ave, Ashtabula, OH 44004
Arthur V.

Arthur V.

DRYER MAYTAG MGDC300XW1 Found blower wheel broken. Needs blower wheel and motorCustomer does not want repaired. Tax exempt on file

Near S Ridge Rd, Madison, OH 44057
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Put the unit in diagnostics mode sound turn back on op tested good

Near W Jackson St, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR AMANA ABB1921BRW00 Replaced middle crisper bracket. Lubricated slides. Op test good

Near Cooper Ln, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Replaced handle and tube filter inlet. Could not test leak. There is no set up for icemaker issues in the stores

Near Mentor Ave, Mentor, OH 44060
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL MGDC215EW2 Thermal fuse is open. Replaced from truck stock. All tested ok.; used 1 3392519 (

Near Stoughton Dr, Strongsville, OH 44149
Macaulay G.

Macaulay G.

WASHER KENMORE 110.477018 Replaced drain pump. All tested ok.

Near Golf View Ln, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL MQF2056TEW02 Drain was plugged. Cleared drain. All tested ok.

Near E Park Dr, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC565FW1 Unit leaking during wash cycles. Found pressure tube disconnected. Reconnected pressure tube. All tested ok. No leaks.

Near Lakeview Dr, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

WALL OVEN COMBO GE JKP38G0J5BG Replaced bake element. All tested ok.

Near Wood Oak Cir, Westlake, OH 44145
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Sterling Glen, Chagrin Falls, OH 44023
Robert A.

Robert A.

DRYER WHIRLPOOL MEDX655DW1 "Installed timer, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wexford Dr, Solon, OH 44139
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Installed parts, ice maker now getting water, checked thermistor on ff evap, in wrong position, corrected, op test good"

Near Westhaven Ln, Rocky River, OH 44116
Corina B.

Corina B.

RANGE WHIRLPOOL WGG755S0BS01 Replaced the burner valve. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Livingston Rd, Cleveland, OH 44120
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325FDAB01 Replaced the freezer light. Optest ok.

Near E 106th St, Cleveland, OH 44105
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7300DW0 Replaced the gearcase and the washplate. Ran a calibration. Started a load on normal with towels. Optest ok

Near James Ave, Maple Heights, OH 44137
Corina B.

Corina B.

DRYER WHIRLPOOL WED95HEDW0 CC the there is a squeak when running. Found the idler pulley worn. Replaced the pulley dryer repair kit from t/s. Optest ok. ; used 1 4392067 (DRYER REPAIR KIT 4783) from stock

Near Windsor Way, Broadview Heights, OH 44147
Corina B.

Corina B.

WASHER MAYTAG MVWC416FW0 "cust showed pop, sent pic. CC that the unit does not spin the clothes out. Ran diag F7e6 motor fault and f0e2 over suds condition. Ran a heavy agitate and a spin. Ran an auto test. Ran a rinse and spin. Advised cust to use 1-2 tablespoons of he detergent or 1 pod. Optest ok"

Near Clearwater Dr, Parma, OH 44134
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 Replaced the thermostat and control. Optest ok. No water to unit

Near Clearview Ave, Parma, OH 44134
Dan H.

Dan H.

WASHER WHIRLPOOL WFW8640BW1 "Customer complaint that control panel button is not working, ran diagnostics no error codes found, User interface test shows all keys are working, unit is operating as designed"

Near Farview Rd, Brecksville, OH 44141
Macaulay G.

Macaulay G.

DRYER KENMORE 110.780628 "Grinding during running. Found idler pulley making grinding noise and felt bearing needs replaced Office to order drum seal and idler.; ordrng 1 280140 (seal,drum 40.81) and 1 WPW10547292 (pulley-idr 25.38), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cranston Dr, Berea, OH 44017
Corina B.

Corina B.

DISHWASHER IKEA IDT830SAGS0 CC that the unit is dead. Found the wire to the hot side was disconnected. Wired the cord correctly. Started unit. Advised cust to install the brackets to keep the unit stable and not twist the body from opening and closing the door. . Optest ok.

Near W 65th St, Cleveland, OH 44102
David R.

David R.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Water frozen in water line. Steamed out. Went into test mode to make sure water is being called. Op test ok.

Near Arbor Ct, Grafton, OH 44044
Arthur V.

Arthur V.

WALL OVEN ELE KITCHENAID KEBC147VSS02 Found suppresor burnt and 120 v to control with no response needs both. Control shows nla. Talked to SM to investigate. Advised customer someone would be contacting them about status ; ordrng 1 8303017 (cntrl-elec) and 1 WP4451985 (suppressor)

Near Lake Rd W, Geneva, OH 44041
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Replaced icemaker. Tested it out. Op test ok.

Near Wilderness Trail, Olmsted Falls, OH 44138
David R.

David R.

RANGE KITCHENAID KSGG700ESS1 Replaced manifold. Turned gas on. Tried all burners and oven. Op test ok.

Near Butternut Ridge Rd, North Olmsted, OH 44070
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG M0RXEMMWB00 "Found unit needs a evap fan motor and blade. Also needs ice cleared from drain ordrng 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Meadowood Blvd, Madison, OH 44057
Paul P.

Paul P.

WASHER WHIRLPOOL CAE2745FQ0 "90 day commercial warranty. Verified date of purchase and delivery. Found drain hose clamp too far back and drain hose was loose. Corrected drain hose connections, ran washer on regular and test cycles, all working properly now. Did not set down mitigation mat, washer is in basement near floor drain."

Near Willard Ave, Cleveland, OH 44102
Arthur V.

Arthur V.

WALL OVER ELE WHIRLPOOL WFE525S0HT0 Found noise coming from element rubbing on frame. Need to order bake element ; ordrng 1 W11182108 (BAKE ELEMENT )

Near Kenyon Ct, Mentor, OH 44060
Paul P.

Paul P.

REFRIGERATOR KITCHENAID KNFC42FTS00 "Replaced control with W10802701 control. Refrigerator now operating properly. Advised customer it will take a few hours for the cooling to take effect, and the high temperature warning can be reset when the refrigerator has reached operational temperatures.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Valley View Dr, Rocky River, OH 44116
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW9600TA00 "Found faulty flowmeter. Needs replaced. Showing open ; ordrng 1 WPW10110225 (flowmeter), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Farnham Dr, Mentor, OH 44060
Corey L.

Corey L.

COMPACTOR WHIRLPOOL GX900QPPS6 "Customer complaint compactor stopped working and start button is hard to press, confirmed start button stuck open, found plastic button in switch off track not allowing movement of button to contact switch, everything is intact, corrected button, op test good, if the problem comes back order on/off switch WP9871824"

Near Sunrise Blvd, North Royalton, OH 44133
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FRT17G4BW0 "Found unit needs shelf that holds veg bin. Ordrng 1 240372404 (frame) and 1 240530601 (track) and 1 240530701 (support,meat pan), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Shelton Ct, Madison, OH 44057
Corey L.

Corey L.

DRYER FRIGIDAIRE LEQ1442FS1 "I installed new slide, op test good"

Near Scenicview Dr, Broadview Heights, OH 44147
Robert A.

Robert A.

MICROWAVE JENN-AIR JMW3430WS02 "Inspected unit, inner door warped inner door hitting before door hits switch, needs inner door; ordrng 1 JMW3430WS02 (INNER DOOR)"

Near Bramley Ct, Chagrin Falls, OH 44022
Corey L.

Corey L.

WALL OVEN KITCHENAID KOSE500ESS02 "Customer complaint oven too hot, started bake for 350, pan temped at 372, instructed customer on how to calibrate the unit, customer decreased temp by 20 degrees and set"

Near Sweetwater Dr, Brecksville, OH 44141
Macaulay G.

Macaulay G.

WASHER MAYTAG MHW8200FW0 Called Whirlpool tech line. Spoke with JK. He advised to replace complete dispenser assembly. Office to order dispenser assembly.; ordrng 1 W10862190 (dispenser)

Near Ionia Ct, Strongsville, OH 44149
Corey L.

Corey L.

DRYER GE DBXR453EA1WW "Installed bearing kit, op test good"

Near Snowville Rd, Brecksville, OH 44141
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8600YW1 Replace parts opt test ok

Near Long Cove, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC300ESS01 Replace gasket and steam opt test ok

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KUDS02FRBL3 "Float switch gasket is leaking. Office to order float switch.; ordrng 1 8193506 (switch 32.59), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS01 Replace badge opt test ok

Near Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC604FSS00 Replace gasket and steam opt test ok

Near Wolf Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

REFRIGERATOR AMANA AFB2534DEB Replace damper opt test ok

Near Detroit Rd, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LGUB2642LF9 Replace parts opt test ok

Near Spruce Ct, Avon, OH 44011
Gabriel P.

Gabriel P.

WASHER GE GTW330ASK0WW Replace selector switch opt test ok ran a normal cycle to see if fills normal on heavy

Near Waterford Cir, Elyria, OH 44035
Dan H.

Dan H.

DRYER ROPER REX4634KQ1 "Customer complaint that drum is not turning, confirmed, found belt snapped, also found door switch stuck in closed position, unit needs new drive belt and door switch, installed new belt and switches, op test good ; used 1 341241 (BELT 15.40), and 1 WP3406107 (SWITCH 21.83) from stock"

Near Forestdale Dr, Garfield Heights, OH 44125
Robert A.

Robert A.

WASHER MAYTAG MVWC565FW1 "Found drain hose kinked behind unit, installed fact hose, ran recal cycle, op test ok"

Near Ellsworth Rd, Streetsboro, OH 44241
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Installed control kit, op test ok"

Near S Pearl St, Kent, OH 44240
Robert A.

Robert A.

RANGE WHIRLPOOL WFE515S0EW1 "Installed hinges, op test ok"

Near Jameson Dr, Kent, OH 44240
Robert A.

Robert A.

WASHER WHIRLPOOL WTW4816FW2 "Installed pump, ran racal cycle, op test ok"

Near Peck Rd, Mantua, OH 44255
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Cc no ice from ice makerFound no ice in ice binCould not get ice maker to manually cycleWater chute and water inlet tube clogged with iceSteamed fill tube clearReplaced ice maker with truck stockOP TEST OK ; used 1 W10882923 (ICE MAKER ASSY) from stock

Near Ford Rd, Madison, OH 44057
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT108FZDW02 "Cc food freezing in ffFound unit working normally, temperatures normal 37 in ff, 2 in freezerAdvised on product placement in ff"

Near Cleveland, OH 44106