Fred’s Appliance is a major household appliance repair center servicing ALL of Lake, Geauga, Ashtabula, Portage, Lorain and Cuyahoga counties and Cleveland Ohio.
We will send a factory-trained technician to your home on request and take great pride in our ability to get your appliances back up and running like new.
Our professional team has years of experience working on every make and model of appliance from such leading manufacturers as Whirlpool, KitchenAid, Maytag, GE, Frigidaire, Electrolux, Kenmore, and countless others.
I called HHgregg for service which was where we purchased our microwave and since we were under warranty they scheduled the appointment (while I waited on the phone) with Fred's Appliance for the following day. I was scheduled for service between 10 am - 1:00 pm. I received an automated phone call approximately 10 minutes before their arrival letting me know they were on the way. My technician Dan arrived I believe around 11:30 am. Because we had a rain storm throughout the morning he used his cloth shoe covers when entering the house which I appreciated. He was polite and friendly and we very briefly chatted before he got to work. He was servicing a Maytag microwave that we had purchased in February of 2016. The microwave was freezing up and the panel would not clear itself after many attempts. He was able to assess the issue based on multiple questions and then by removing the panel and looking inside. He had the part needed in his truck (which were the door switches and cams) and was able to replace them and finish up within 20 min. The service was quick and thorough. I will definitely use Fred's Appliance again. Thank you!
Pleased with service. Higher price than expected.
CARRIE - Mentor, OH
No issues at all with service or repairman. However, I was surprised to be charged for a service call on top of the labor. Typically, when contractors are called out and their visit results in either no work or an inexpensive repair then I see the point of paying a service charge. Businesses deserved to be paid for their time. But when the visit results in approximately $150 labor charge, the service call fee is waived or factored into the labor costs. Just my two cents. Good serviced. Pleased with the repair.