Dryer Troubles & Refrigerator Fixes – What Northeast Ohio Customers Are Saying

Hearing from real customers is one of the best ways to understand what to expect when scheduling an appliance repair. Our technicians work throughout Northeast Ohio, and the feedback we receive gives valuable insight into not only the common issues we fix but also how we’re doing as a company. Recently, dryer problems and refrigerator repairs have been top concerns for homeowners in the region. Here’s what local homeowners had to say about their experiences:

Friendly, Knowledgeable Service in Parma

Jessica from Parma shared her experience when David serviced her Whirlpool refrigerator. She described him as both professional and friendly, going the extra mile to accommodate her work-from-home schedule and even winning over her dogs. David took the time to explain the work in detail and ensured everything was functioning perfectly before leaving.

Thorough and Professional Dryer Repairs in Willoughby

Several customers in Willoughby had great experiences with Braxton while servicing their Whirlpool dryers. J Metz and Joseph M both praised Braxton for his professionalism, courteous demeanor, and deep knowledge. They appreciated how he took the time to answer questions and ensure their dryers were back in top shape.

Painesville Customer Appreciates a Fix Done Right

TB from Painesville had a previous negative experience with a different repair, but Braxton turned things around. He provided a thorough diagnosis and repair of their Maytag dryer. TB said they would gladly request Braxton every time for his attention to detail and clear explanations.

Honest Feedback in Mentor

A customer in Mentor was happy with their Whirlpool refrigerator repair but noted that the technician, Dan, seemed a bit off that day. They appreciated the quality of service but suggested better attention to cleanliness and shoe covers. We responded by acknowledging their feedback and ensuring that steps would be taken to improve.

Fast, Clear Communication in Cleveland

John B from Cleveland was pleased with his Whirlpool range repair. He highlighted the technician’s attentiveness, good attitude, and timeliness. The technician explained the repair process thoroughly and completed the job efficiently. Another Cleveland customer appreciated that the dryer repair technician knew what to look for based on their description, making for a smooth, stress-free service call.

Top-Notch Tracking & Patient Service in North Ridgeville

A North Ridgeville homeowner praised our tracking system and their technician’s knowledge and patience while working on their Whirlpool washer. Knowing when the technician would arrive helped ease their mind, and they felt confident with the thorough answers provided to their questions.

5-Star Satisfaction in Broadview Heights

Gary M from Broadview Heights kept it simple with a 5-star rating after his Whirlpool refrigerator repair. While he didn’t go into detail, his satisfaction speaks volumes.

What These Reviews Tell Us

Across Northeast Ohio, from Parma to Painesville, one theme is clear – homeowners value professional, knowledgeable, and friendly service. While we strive for perfection, we also take customer feedback seriously and work to address any concerns. Recently, dryer and refrigerator issues have stood out as some of the most common concerns, emphasizing the importance of quick, reliable service.

If you need an appliance repair, these real experiences from your neighbors can give you peace of mind. Whether it’s a refrigerator not cooling, a dryer making noise, or a washer not draining, our team is ready to help.

Schedule Your Repair Today