How to Find the Right Appliance Service For Your Repair Needs

Fred's Appliance
August 21, 2016

When one of your household appliances breaks, the alarm bells may sound. Whether we’re talking about your refrigerator, washing machine, or dishwasher, chances are that it’s a crucial part of your everyday life without which your daily routine will be significantly compromised.

When that happens, the first step is to find an Appliance Service that can help you quickly, efficiently, and affordably. Finding that service, however, is sometimes more difficult than you might think. While a number of professionals vie for your attention in seeking to gain your business, you need to find one that can complete the repair in a way that will last for a long time.

To achieve that goal, you need to approach finding an appliance repair service strategically. Here are 4 steps that can help you find the right repair service, and get your appliance back to as good as new.

1) Do Online Research

Preliminary online research can be immensely helpful in finding quality repair service information. Browse the repair service’s website, but don’t be afraid to visit online review sites such as Yelp and AngiesList as well. If others have successfully engaged with the repair service, they won’t be afraid to share their thoughts, and you can use that information to form your own judgement.

Of course, you shouldn’t take everything at face value. If the service in question has only had one online review, it may not be representative of the company’s expertise or quality. Nonetheless, online research is a perfect first step to narrowing your list of potential repair options.

2) Focus on Brand-Specific Expertise

Next, narrow your list further by looking at the brands that your individual repair options service. Repairing a Whirlpool appliance can be very different from repairing its equivalent from General Electric, particularly when it comes to ordering part. You want to be sure that the companies you’re looking to engage know the brand you need to repair.

This step can be complicated if you have an older appliance. Some brands are simply not manufactured anymore, or have been bought by other competitors. Finding out more about your individual brand may require additional research.

3) Give Them a Call

After the first two steps, you should have narrowed down your list to just a few companies in your area that are potential fits. Now is the time to call them. During the call, you will be able to find out two crucial variables: estimated cost and time available.

Of course, any cost estimate is only an educated guess at this point. Nevertheless, it can give you a better idea of the price point you are looking at, as well as a point of comparison between your options. Availability matters at least as much: if one appliance service can fit you in this week, but another is booked for the month, your choice should be obvious.

4) Don’t Be Afraid to Go Back to What Worked

Finally, when choosing an appliance repair service, don’t be afraid to go back to professionals with whom you have engaged in the past. Once you’ve found a service that works for your needs, you may be able to eliminate some of the above steps and simply engage them again for more repair work. You already know they do good work, and they know you as a customer, so your process will simplify once you know them.

In the end, though, building a personal relationship through contact with your appliance service is a crucial part of getting your appliance repaired. If you can trust your repair company, you know that they will do a good job going forward. To learn more about us, and allow us to answer some of the above questions for your individual situation, contact us.

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