Common Samsung Washing Machine Problems and Troubleshooting

Fred's Appliance
July 5, 2022
Washer Repair

Samsung is a leading manufacturer of washers, dryers, and other common household appliances. They are well known for their reliability and ease of use. Unfortunately, as with every brand, sometimes things go wrong. This is a list of the most common Samsung washing machine problems and how to troubleshoot them. 

Problem with the door locking

The door locking is a safety feature that most washing machines have. It engages when the cycle is running to prevent the door from being opened. If you are unable to open the door when you are mid-cycle, that is to be expected. You can pause the machine by pressing the start pause button to stop the washer. Once the washing machine has paused, you should be able to open the lid. If you are still having problems, it may indicate a malfunction, and you should consult an expert. 

The water isn’t draining or spinning

If your washing machine is not draining correctly, there may be a simple solution. The most common cause is that the drain hose is blocked or kinked. You should also check the filter is clear of any clogs. You may need to remove and rinse them to clear any blockages. 

Can’t start the washer

Being unable to start your washer may be caused by several things. First, you should check it is connected correctly to its power source and switched on at the wall. Then move on to checking the water faucets. They should be all open completely. Test your washing machine by turning it on as you usually would. 

If it is still not functioning, you will need to reset the circuit breaker. To reset the circuit breaker on your Samsung washer, you will need to disconnect it from its power source. Leave it unplugged for around 5 minutes. This will automatically reset the circuit breaker. 

If you are still having issues, the next step is to consult a qualified technician. 

There is an issue with the water flow

If your washing machine is not getting enough water, it will cause it to malfunction. There are multiple reasons the water flow is inhibited. You should check the hot and cold faucets are turned all the way on and that there are no kinks or damage to the hoses. You will also need to ensure there are no blockages that are stopping the water flow. It is not uncommon for the hose filter screens to become blocked as well. Once you have checked all of these things, open and close the door, ensuring it is shut correctly before pressing the start pause button again. 

The washer has stopped working

If your washer is not turning on, there is a chance the issue is with the power outlet and not your appliance. You should test the live outlet by plugging in another device like a lamp to ensure there is power. You should also check the fuse and circuit breakers have not been tripped. Try to turn your machine on again. 

The washer is filling up with the wrong temperature water

If there is an issue with the temperature of the water, the fix is generally pretty easy. Ensure both hot and cold faucets are open completely. Double-check to make sure that the hoses are connected correctly. Clean any screens on the hoses to allow the maximum amount of water through. You should also double-check you had selected the right setting when you were choosing your cycle. 

Water is leaking out

No one likes it when appliances leak and leaking washing machines are unfortunately all too common. There are multiple causes for a leaking washing machine, but thankful the most common causes all have easy fixes. First, check that the door is firmly closed and that there is no damage to the seals. Next, move on to the hose connections. You should ensure they are tight and there is no damage. Pay special attention to where the drain hose fits into your drainage system. 

Another common reason for a leaky washing machine is the type of detergent used is not suitable. There is a reason front loaders and top loaders have special detergents, and it is to do with the amount of suds produced and preventing leaks. You should double-check your detergent is suitable for your washing machine. 

There is excessive foaming

Excessive foaming is a result of the wrong detergent or too much detergent being used. You should check that detergent you are using is suitable for your machine and that the right quantity is being used.

There is still detergent in the dispenser at the end of the wash cycle

There needs to be a certain amount of water pressure for your washing machine to function correctly. If the water pressure in your home is not between 20 and 116 psi, your washing machine will not be able to function correctly, and it may leave a small amount of detergent in the dispenser after the wash cycle has finished. 

If this is happening, you can call your local utility company, and they should be able to let you know the water pressure in your home. 

The washer is vibrating and noisy when spinning

It is normal for your washing machine to make some noise while it is running. If you notice a new noise or it seems louder than normal, you should not ignore that. Start by making sure your washer is on a level surface, and check your owner’s manual if you need to adjust it. 

There is also a chance you are overloading or underloading your machine, which is causing uneven distribution during the spin cycle.

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