Samsung manufactures some of the best washing machines on the market. But even the best products can sometimes break down and will need to be repaired.
One of the most common problems people have with their washing machines is that they stop spinning. This guide will help you find the cause of the problem and fix it.
This guide covers most Samsung washer models, including:
The Lid Switch
Start by checking the lid switch assembly. The purpose of this component is to stop the washer from spinning when the lid is not closed properly. Sometimes it can become defective, and this will stop your washer from spinning.
To test the lid switch assembly:
- Turn the power off to the washer.
- Locate the lid switch (check your manual if necessary).
- Use a multimeter to test the lid switch for continuity.
- If the switch has continuity, it is working fine, and if not, it will need to be replaced.
- If you replace the switch, you can then plug the washer back into the power and check if the problem has been solved. If the switch is working fine, move on to checking the next component.
The Drive Belt
The drive belt is the main component that works to make your washer spin around during a wash cycle. When it becomes defective, your washer won’t spin.
To check the drive belt, you need to:
- Ensure the washer is still turned off.
- Remove the top and side panels and locate the drive belt.
- Carefully inspect the drive belt for any signs of wear and tear or if it has snapped. Make sure you also check that it is connected to the pulleys correctly.
- If you find any damage, you’ll need to replace the drive belt.
- Once changed, test if the washer is now working. If the drive belt is not damaged, move on to checking the next component.
The Motor Coupling
If you still haven’t found the reason that your Samsung washer is not spinning, you should check the motor coupling. This component connects the washer motor to the transmission. When it becomes faulty, your washer won’t spin.
Here’s how to check the motor coupling:
- Make sure that the power is still turned off.
- Locate the motor coupling (check your manual if necessary).
- Inspect the motor coupling for signs of damage.
- If it is damaged, it will need to be replaced, and if not, move on to checking the next component.
The Door Latch
The door latch ensures that the door stays closed properly when your washer is running through a cycle. If it becomes faulty, your washer will not spin.
Here’s how to check the door latch:
- The first thing to do is consult your manual to find out if your washer has a mechanical door latch or an electronic one.
- Make sure the power is still switched off to the washer.
- To check a mechanical door latch, you need to manually check that it is working by checking if the door can shut properly when you turn your washer on to a cycle. For an electrical door latch, you will need to test it with a multimeter to see if it has continuity. You do this by checking the switches on the door latch.
- If the test shows the switches don’t have continuity, you’ll need to replace them. If the door switch is working fine, move on to checking the next component.
The Motor Control Board
The next component to check is the motor control board.
To check the motor control board, you need to:
- Ensure that the power to the washer is still switched off.
- Locate the control board (consult your manual if required).
- Carefully inspect the motor control board for burned-out components.
- If you discover burned-out components, you’ll need to replace them. If you don’t find burned-out components, move on to checking the next component.
The next component to check is the clutch. The clutch connects the transmission and the inner tub and helps to get the tub to speed up. When it stops working correctly, your washer cannot spin properly.
Here’s how to check the clutch:
- Turn the washer on to a cycle.
- Check to see if the tub is rotating around. If it doesn’t rotate at all, this means the clutch is worn out. If it rotates around but only intermittently, then the clutch is also defective. If the tub rotates around correctly, then it is working fine.
- If the clutch is worn out, replace it. If it is working correctly, you can move on to checking the drive pulley.
The Drive Pulley
The next component to check is the drive pulley. The purpose of the drive pulley is to help the drive belt rotate the drum around during a wash cycle. When it becomes defective, your washer won’t be able to spin around correctly.
To check the drive pulley:
- Make sure the power to the washer is still turned off.
- Remove the top and side panels if you haven’t already.
- Locate the drive pulley (check your manual if necessary).
- Check if the drive belt is attached to the pulley correctly and if it is worn out or broken.
- If it is damaged, you’ll need to replace it. If the belt is not correctly attached, you can reattach it and then see if this solves the problem.
The next component to check is the rotor. The rotor works with the stator to help the drum spin. The rotor has several magnets on it, which can sometimes become worn out or damaged. When this happens, the washer cannot spin.
To check the rotor:
- Make sure the power is still switched off.
- Remove the top and side panels if you haven’t already, and then locate the rotor (check your manual if necessary).
- Once located, inspect the magnets for any signs of damage as well as the rest of the rotor unit.
- If the magnets or any other part of the rotor are damaged, you’ll need to replace the whole unit. If the rotor is fine, move on to checking the next component.
The next possible cause is a faulty stator. The role of the stator is to work with the rotor to help the tub rotate.
Here’s how to check the stator:
- Locate the stator (it’s next to the rotor).
- Check the windings on the stator for any signs of damage or general wear and tear.
- If the windings are damaged, you’ll need to replace the stator. Once replaced, check if the problem has been solved. If the stator is ok, you can move on to checking the drive motor.
The Drive Motor
The next component to check is the drive motor. When the drive motor breaks down, your washer won’t spin.
Here’s how to check the drive motor:
- Make sure the power is still switched off.
- Use a multimeter to check the drive motor to ensure it is getting power to it.
- If the power source is fine, you can then turn the power back on to the washer and put the washer on a cycle. Listen to the washer to see if you can hear a humming sound coming from the drive motor or if it is very loud while running; if so, this is a good sign the drive motor needs to be replaced.
- After replacing the drive motor, turn the washer back on and check if the problem has been solved. If not, you can move on to the final component.
The final component that might be the cause of your Samsung washer not spinning is the transmission. The problem with the transmission, however, is that it’s very difficult to test, so your only option is to replace it and then see if the problem is solved. You might be better off purchasing a new washing machine.