We take great pride in offering the best possible appliance repair service in all of Lake, Geauga, Ashtabula, Portage, Lorain, and Cuyahoga counties
Disclaimers: 1) Fred's "buys" reviews (good or bad) by offering $5 Amazon gift cards. I see this as an added positive, but thought I should disclose that info. 2) Our repair is under warranty so we did not do any price comparisons.
Its hard to "love" a service call experience, but Fred's did a lot of things to make it a good experience. The tech was knowledgeable, courteous, and prompt. He was able to diagnose our problem even though our dishwasher actually worked when he arrived. He heard a noise that he knew meant a pump was dying, even though it was working while he was there. The return appointment to install the new pump was scheduled on site and they are returning very quickly. However, it was the additional "administrative courtesies" that I really loved. They emailed the name of the tech and his picture ahead of time so I'd know who was coming. This was really nice as my new-mommy brain was getting paranoid about a service person coming into the house. They also have a "technician tracker" online so you can see their progress throughout the day and have a better idea of when they'll arrive. Great customer-driven features!
Fred’s Appliance Academy offers a diverse technical training program that covers all aspects of appliance repair.
Our hands-on program provides students with the skills and experience to service all major appliances, from washing machines and dryers, to ranges and refrigerators.
We offer marketing services from web design, SEO, and printed material that are specifically tailored to appliance repair and sales. Our services are designed by people that work in the appliance industry.
Our Parts Warehouse is dedicated to service your appliance part needs.
Designed and hand-built at Fred’s Appliance Academy by technicians, for technicians.