Schedule repair service with
your appliance experts.
Our service call and diagnosis fee is$119.
This includes the trip to the home and a complete diagnosis of your appliance. Parts and labor are quoted after diagnosis.
Marie was pleasant and knowledgeable. Service was on time and quick!
Seven Hills, Ohio
Very friendly and nice! Knowledgeable and didn’t mine my questions regarding parts to dryer.
Sheffield Lake, Ohio
Maria was knowledgeable and very courteous! Super!
Marie was great! She was very knowledgeable and answered all the questions I had. Very friendly and on time. I will definitely refer people to you and will be calling with any future needs for myself. Thanks again. Lisa Williams
Knowledgeable, polite, cleaned up after work completed. Excellent Service Tech
Quick and efficient in diagnosing the problem with the hose, explained how to resolve if it happened again.
Fairview Park, Ohio
Brian did outstanding service, called ahead, showed up on time and explained everything to us, would recommend to everyone
Punctual, very professional, friendly and knowledgeable.
On time, knowledgeable and courteous.
Manny was great explained everything was very professional at all times thanks Fred appliances and manny
About Our Service
Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive.
DAY OF YOUR APPOINTMENT
Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day! We call ahead about 30 minutes prior to arrival.
YOUR APPLIANCE’S AGE
If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.
If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.
At Fred’s Appliance, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:
1 Year Parts Warranty 90 Days Labor (on installed parts) 30 Days on Service Call
For parts, we back the manufacturer warranty. That's why we will only install OEM parts.
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.