Schedule repair service with your appliance experts.

This is how we identify the individual product you own, helpful for verifying warranty info. This can be found on your appliance, but it varies on where it can be located. This isn't required, but can sometimes help expedite your repair.
Click or drag files to this area to upload. You can upload up to 4 files.
Send us a picture of the issue | Send us a picture of the model/serial tag. (This isn't required, but sometimes can help)
Share with us as much as you can about what is going on. The more info you provide, the more likely we can fix it on the first trip.

We service Ohio's Cuyahoga, Lake, Geauga, Ashtabula, Portage, and Lorain counties.

If you select text, you give permission for Fred's to text the phone number you've provided with info related to your repair request. Standard messaging and data rates may apply.
I'm confirming this product is not covered by any type of warranty. I'm agreeing to pay the Service Call and diagnosis fee is $129 or $159 +tax upon arrival depending on the brand. Parts and labor are extra if needed. We will Quote you for the entire repair once problem has been diagnosed by our expert technicians. I agree to have payment for services ready upon arrival. I agree to have the product accessible. I agree to have my driveway accessible during inclement weather. **NOTE** If product under any type of warranty, do not use this scheduler. Please contact the manufacturer or extended warranty company directly to schedule for service.

About Our Service

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. 

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!  We call ahead about 30 minutes prior to arrival.

YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Fred’s Appliance, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Parts Warranty
90 Days Labor (on installed parts)
30 Days on Service Call

For parts, we back the manufacturer warranty.  That's why we will only install OEM parts.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.