How to Troubleshoot a Malfunctioning Touchpad on a Maytag Quiet Series Dishwasher

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There can be multiple reasons why a touchpad is no longer working. There might be too little power reaching the machine, a blown fuse or plug, or even a malfunctioning door latch. Before you start replacing the most likely parts, test your Maytag dishwasher to make sure you’ve identified the source of the problem.

How to Check the Power Supply

  1. Remove the bottom panel of the dishwasher underneath the door. This panel is usually secured by either Phillips screws or nut drivers. Unscrew the panels and pull them completely away.
  2. Check for power at the junction box with a voltmeter or multimeter tool. You can check for both overall power and the voltage to see if it’s at an appropriate level.

How to Check the Door Latch and Control Panel

  1. Unscrew the interior door panel. You will need to remove the screws from each edge of the panel to remove it. Once the panel is free, don’t split the two panels completely away: they will be connected by wiring you need to remove first.
  2. Disconnect the wiring to the dispenser and the wax motors.
  3. Test the door latch. Depress the tab with a screwdriver to see if the machine gets power. The tab should close the circuit so the dishwasher gets power.
  4. If you don’t get power to the machine, unscrew the door latch so you can check the microswitches and the connection to the control board. Once the door latch has been removed from the interior of the door, check the tabs and the box for moisture.
  5. Use a power wand to check for power at the control board. Test each switch for power; some control boards break in parts instead of as a whole.
  6. If every part individually has power, then the parts may have loose connections or a blown fuse. Check each plug for discoloration or signs of burning. If you find any electrical damage, the control panel’s control board (part #99003162) will need to be replaced.

The goal of troubleshooting is to find the source of the problem and replace and as few parts as possible. While some circumstances call for the door latch assembly to be replaced, or the control panel has a burned plug with discoloration, identifying which piece is broken is better than replacing both. Go to Fred’s Appliance Service for more troubleshooting and repair guides.

Proud to support Crossroads this holiday season

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Crossroads is here to help families in crisis, heartbroken, and hopeless. Their staff works tirelessly to create interventions that empower children and their families to have the best life possible. Fred’s Appliance service is proud to support this organization.  To learn more or to get involved, please visit

Crossroads will be the provider of choice for behavioral healthcare, setting the standards with innovative and evidence-based services.

Crossroads provides a continuum of quality life-changing behavioral health services for children, adolescents, young adults, and families, including specialized treatment for chemically dependent adolescents. Crossroads’ core values are Client-Centered ∘ Integrity ∘ Excellence ∘ Collaborative ∘ Diversity ∘ Tenacity.

Proud to support Madison Historical Society

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In describing the role of historical societies, noted historian Debbie Ann Doyle wrote, “Not all cutting edge historical research and learning takes place in a classroom.  Historians practice their craft in museums, national parks and libraries… To that end, small historical societies play an important role in protecting and preserving the historical record and also interpreting the past to the public.  Their mission is to preserve the legacy of their ancestors, commemorate local heroes, and to preserve local architecture.”

The Madison Historical Society is doing its part to preserve the history of our community for ourselves and future generations. However, they need help to do so.  Fred’s Appliance is proud to support the Madison Historical Society.

To get involved or to donate, email

Proud to support Asa’s Angels

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Asa’s Angels were founded by Asa Cox of Century 21 Asa Cox Homes in 2007. Asa’ Angels is a non-profit 501c3 organization that helps within Lake, Geauga, Ashtabula, and Cuyahoga counties with quarterly Outreach Programs throughout the year such as Easter Baskets, School Supplies, and Christmas Gifts to families in need!

At Christmas last year, the Asa’s Angels organization along with the community’s help, was able to provide over 10,000 Christmas gifts to children in need who might otherwise have not received anything for the holiday.

Fred’s Appliance is proud to support this work for the community.

If you know anyone in need, please do let them know about this program and have them register through their website at