in all of Lake, Geauga, Ashtabula, Portage, Lorain, and Cuyahoga counties
We take great pride in offering the best possible appliance repair service
We take great pride in offering the best possible appliance repair service in all of Lake, Geauga, Ashtabula, Portage, Lorain, and Cuyahoga counties
I called HHgregg for service which was where we purchased our microwave and since we were under warranty they scheduled the appointment (while I waited on the phone) with Fred's Appliance for the following day. I was scheduled for service between 10 am - 1:00 pm. I received an automated phone call approximately 10 minutes before their arrival letting me know they were on the way. My technician Dan arrived I believe around 11:30 am. Because we had a rain storm throughout the morning he used his cloth shoe covers when entering the house which I appreciated. He was polite and friendly and we very briefly chatted before he got to work. He was servicing a Maytag microwave that we had purchased in February of 2016. The microwave was freezing up and the panel would not clear itself after many attempts. He was able to assess the issue based on multiple questions and then by removing the panel and looking inside. He had the part needed in his truck (which were the door switches and cams) and was able to replace them and finish up within 20 min. The service was quick and thorough. I will definitely use Fred's Appliance again. Thank you!