Jason is great. Accommodating and knowledgeable.
Chagrin Falls, Ohio
The problem was fixed but took a a month to get someone to the house to repair a brand new fridge that was messed up during installation by installer. The service technician was great.
Hi Jane! Thanks for sharing your feedback with us. We truly apologize for the delay in completing your repair. Our goal is to make sure we get to our customers as quickly as possible. However, we are happy to hear that Dan was able to take care of your refrigerator for you. If you have any additional questions about your repair please reach out! Thanks again and have a good day! -The Fred's Team.
All great and professional
Jeff did a great job! He arrived within the prescribed time, wore a mask for Covid safety, got right to work and had my appliance up and running very quickly. Very professional, personable and answered my questions clearly. He did a really fine job.