"CC that there is a noise. Found ice build up on the freezer bottom. Fz 5 ff 39. Cycled the ice maker, damper, defrost no noises. Steamed out the drain hole. No abnormal noises. Opt test ok."

"CC that the water not the ice is working. Confirmed. The shut off is behind the refrigerator. Disconnected the water line to the housing, no water coming out. Will need the installers back out to turn the water on. Cust is calling kitchen aid. Opt test ok."

CC that the unit does not start. Confirmed. The latch is open. Replaced the latch from surplus t/s. Tested a quick wash. Opt test ok. ; used 1 W11700916 (Latch) from stock

"CC that the unit is not cooling properly. Confirmed. Fz 32 ff 46. Found no frost pattern on the evaporators. Will need a new evaporator and compressor. Cust does not want to repair ; ordrng 1 WPW10643261 (Evaporator) and 1 W10309988 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

"CC that the ice maker is not working, the ui has a po, and there is a loud noise. Confirmed. Every 2-3 minutes the po comes up on the control. Fz 45 ff 43. Found ice build up on the back wall of the freezer. The ice maker e0. Will need a new control, harness, ui and power supply. Cust does not want to repair at this time. ; ordrng 1 W11249952 (Harness) and 1 WPW10675033 (Control) and 1 WPW10624574 (Control) and 1 W11330971 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"