"Cc unit making a loud humming noiseUnit is running at this time, no abnormal noise heard. Customer stated its been quiet for several days now. Turned cooling mode on and off several times, ran functionality tests. No abnormal noises heard. Unable to duplicate noise complaint at this time."

"Cc: broil not staying on, burner staying on highCustomer stated broil will turn on then shut off and not come back on. Ran test broil. Unit continuously broiling. Replaced infinite switch for left front burner. Op test ok"

"Cc unit taking a long time to dry loadsRan dryer test cycle, unit heating, good flame and recycle. Checked airflow at vent outlet, found vent cage is capturing lint and is now restricting vent outlet. Cleared vent outlet. Advised customer to monitor vent outlet. No other issues found with unit."

Installed gearcase and pulley. Ran calibration and test cycle. All functions passed. Op test good.

"Cc unit not draining, f9e1 displaysFound unit will not drain out. Checked under unit, found blue separated from drain pump connector. Replaced wiring to drain pump using customer supplied pre id part. Noticed splutch ring is starting to melt again. Called WP techline since this would be the 3rd occurrence in the past few months of replacing pulley(splutch), Brandon stated WP has identified issues with gearcase to splutch tolerance on some units. Recommended to replace gearcase and splutch at the same time; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Pulley)"