Cc that unit is not cooling in both sections. Verified complaint and found evaporator completely frosted over removed evap cover and verified the wiring and thermistor and found the heater wire was a little loose reconnected wire properly and ohmed out heater to make sure it was good and it was also checked thermistor and it was placed properly but added a zip tie. Dont want issue to happen again so will be ordering main board and ui as well.; ordrng 1 W11558182 (Control board) and 1 W11518204 (Ui)

"Cc. Burner valve would not turn. Confirmed cc, valve would not turn. Gave customer estimate on repair, customer will reach out to office if they chose to continue repair.; ordrng 1 W11511840 (Burner valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

Replaced receiver boards tested functionality ice maker cycled and filled opt test good.

Replaced heater tested unit opt test good. Recommended customer to make sure they have maintenance come out and clean the vent out.

"Cc that unit is not heating. Checked power to unit and it was good. Took apart unit to get to heating element and found it was shorted also cut off switch was open as well will need the heating assembly replaced. Gave customer estimate and decided not to proceed with repair charged service call.; ordrng 1 DC93-00154A (Heating element assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"