Appliance Repair Austinburg Ohio

Fred's Appliance Service Rated 4.9 out of 5 stars based on 15 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austinburg, OH 44010
Jason N
Job Details: 09/22/2023
Installed evaporator fan motor. Powered unit on. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austinburg, OH 44010
Jason N
Job Details: 09/14/2023
"Installed main control, UI control and ff door gasket. Op test no good, when unit is plugged in, unit constantly resets. Pulled connectors from main board to isolate problem component. Found evaporator fan motor shorted causing the low vdc power supply on the main board to fail. Unit will need evaporator fan motor replaced. ; ordrng 1 W11224591 (Motor-evap)"
We serviced a
WHIRLPOOL DRYER
Model WGD8740DW0
Near Austinburg, OH 44010
Dan H
Job Details: 09/14/2023
"Customer complaint that unit is not working, confirmed, unit is beeping and flashing lc, unable to turn control lock off, unit needs new user interface, customer does not want repair at this time ; ordrng 1 W10861218 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austinburg, OH 44010
Joe O
Job Details: 09/08/2023
"Cc: flashing lights, blinkingFound unit is receiving proper power. Control cycling power. Gasket not sealing completely. Needs control ui, and gasket; ordrng 1 W11224256 (cntrl-elec) and 1 W11387387 (Ui) and 1 W10407212 (gasket-fip)"
We serviced a
WHIRLPOOL DRYER
Model WGD8740DW0
Near Austinburg, OH 44010
Joe O
Job Details: 08/23/2023
"Lp conversion, gas line was not hooked up to test."
Michele
Austinburg, Ohio
12/09/2022
Joe was very informative and kind. He knew exactly what was wrong and resolved it quickly
Overall Experience
Larry Obhof
Austinburg, Ohio
10/31/2022
Knowledgeable, professional, would use your service again
Overall Experience
Austinburg, Ohio
08/31/2022
He was very fast and knew what was the problem right away
Overall Experience
Bryan
Austinburg, Ohio
07/11/2022
It’s hard to be positive when we have been without our fridge for a month and1/2. But felt Brian put a good effort in. Felt the should have replaced all the parts they replaced at one time. Instead of replacing one part At a time and a week in between 5 weeks later I still have a broken fridge.
Hi Bryan, Thanks for reaching out and sharing your experience. We apologize that the issue with your refrigerator is still not resolved and we understand how frustrating this can be. When the technician arrived back at your home he called Whirlpool in regards to the issue where he was instructed to replace additional parts at that time. Once those were installed and no change was found Whirlpool deemed this not repairable and should be reaching out to you with a resolution. Again we apologize for this inconvenience. If you have any additional questions or concerns please let us know. Thank you. -The Fred's Team
Overall Experience
John c
Austinburg, Ohio
07/11/2022
After being in retail for 25 years I was worried about spending a decent amount of money to repair my refrigerator and dealing with an appliance repair ! It took two trips to repair first one was not correct but I called remade another appointment and I have to say Fred’s assured me they would make it right and get to the issues and not charge me anymore and they followed through Jason was amazing explaining everything in detail before and after ! Like i said I did retail for 25 years and Fred’s with their staff cares about their customer service and more importantly their customers and reputation and it showed! Thank you
Overall Experience