Appliance Repair Austinburg Ohio

Fred's Appliance Service Rated 4.9 out of 5 stars based on 16 customer reviews

We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Austinburg, OH 44010
Dan H
Job Details: 02/16/2024
"Installed new drain pump , op test good ; saved tckt"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Austinburg, OH 44010
Dan H
Job Details: 02/16/2024
"Installed new dispenser, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austinburg, OH 44010
Dan H
Job Details: 02/13/2024
"Customer complaint that racks are rusting, confirmed, both upper and lower racks are rusted beyond repair kits use, unit needs new upper and lower racks, part is out of stock so not scheduling return appointment ; ordrng 1 W10909088 (Upper rack) and 1 W11129404 (Lower rack)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Austinburg, OH 44010
Dan H
Job Details: 02/13/2024
"Customer complaint that unit is not powering on, ran diagnostics found f9e1(long drain) error code, drain pump is receiving 120vac , unit needs new drain pump; ordrng 1 WPW10276397 (Drain pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austinburg, OH 44010
Dan H
Job Details: 01/31/2024
"Installed new deli drawer, op test good"
Michele
Austinburg, Ohio
12/09/2022
Joe was very informative and kind. He knew exactly what was wrong and resolved it quickly
Overall Experience
Larry Obhof
Austinburg, Ohio
10/31/2022
Knowledgeable, professional, would use your service again
Overall Experience
Austinburg, Ohio
08/31/2022
He was very fast and knew what was the problem right away
Overall Experience
Bryan
Austinburg, Ohio
07/11/2022
It’s hard to be positive when we have been without our fridge for a month and1/2. But felt Brian put a good effort in. Felt the should have replaced all the parts they replaced at one time. Instead of replacing one part At a time and a week in between 5 weeks later I still have a broken fridge.
Hi Bryan, Thanks for reaching out and sharing your experience. We apologize that the issue with your refrigerator is still not resolved and we understand how frustrating this can be. When the technician arrived back at your home he called Whirlpool in regards to the issue where he was instructed to replace additional parts at that time. Once those were installed and no change was found Whirlpool deemed this not repairable and should be reaching out to you with a resolution. Again we apologize for this inconvenience. If you have any additional questions or concerns please let us know. Thank you. -The Fred's Team
Overall Experience
John c
Austinburg, Ohio
07/11/2022
After being in retail for 25 years I was worried about spending a decent amount of money to repair my refrigerator and dealing with an appliance repair ! It took two trips to repair first one was not correct but I called remade another appointment and I have to say Fred’s assured me they would make it right and get to the issues and not charge me anymore and they followed through Jason was amazing explaining everything in detail before and after ! Like i said I did retail for 25 years and Fred’s with their staff cares about their customer service and more importantly their customers and reputation and it showed! Thank you
Overall Experience