"Cc that the unit does not works. Confirmed. Unit does not powers on, tried rebooting, failed. Tried entering diagnostics, failed. Theres water at the basket. Took ohms on drain pump. 19.0ohms. Good. Door is locked. Control receiving 121Volts. Unit will need latch and control. Cust will call back. Waiting on warranty response. ; ordrng 1 W11394572 (Latch) and 1 W11426291 (Control), used 1 SHIPPING (shipping and handling) from stock"

Cc that theres condensation in freezer. Confirmed. Found baking soda package preventing door from closing. Op test ok

Cc that unit was freezing her jars of jam and lettuce. Verified temps and ff section was 36* and ff section was at 5* noticed that the air supply vent was completely blocked with jars and tall items on top shelf. Verified the temp settings and customer had it at 36*. Changed temperature to recommended at 38* and helped customer rearrange the fridge for proper airflow. Opt test ok.

Cc that unit was not spinning it got stuck on spin and wont do anything. Ran diagnostics and found error code F7E1 basket speed fault. Tried to do a agitation and it would not do it just hums found capacitor bad. Replaced capacitor fro. Truck stock ran a calibration and auto test and passed. Opt test ok.; used 1 W11395618 (CAPACITOR) from stock

"Replaced gearcase, slider , ran calibration and auto test. Op test ok"