"Cc that unit has always leaked at the filter area. Confirmed dripping. Found filter head is not sitting at the wright angle not allowing filter to sit all the way. Tried changing will not turn. Will need new filter head; ordrng 1 AKN72949003 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

Cc that unit is not making ice. Verified and noticed ice maker is just cycling over and over and wont stop. Will need ice maker replaced. Gave customer estimate and decided not to proceed with repair.; used 1 W10882923 (ICE MAKER ASSY) from stock

"Steamed all frost off evap, cleared drain tube. Replaced FF fan, Front UI and new module update. Good. Took 10 mins to update. All components working. Reset temps. Good. Front dispenser is working, getting water, good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

"Cc broken switch and loose handle, confirmed cc. Replaced switch and tightened handle, tested opt test good."

Cc that unit is arcing when using with tray. Verified and found tray has been shorting to cavity. Took pics and you can see it has gotten to metal. Customer states why it would happen because they use the tray only with food on it if not they would take it out. Explained to them it depends on how much food is on it as well for it to be able to absorb the microwaves. Took pics and recommended them to contact Whirlpool to see what they could do for them.