"Replaced parts listed. Preheated oven to 350, op test ng. Oven started to smoke. Will need a cover, flute and shield. ; ordrng 1 WP3195097 (Cover) and 1 8053967 (Baffle) and 1 8053969 (Shield) and 1 WPW10153186 (Flute)"

"Installed new drain pump, op test good"

"Cc unit door hinge broken and unit shakes in cycleConfirmed door hinge broken, unit needs door hinge. Ran drain and spin, knocking noise and vibration coming from rear of unit when in spin, tub has no excessive side to side movement that I can detect. Customer does not want to repair unit with just quote for the door hinge. Estimate only. ; ordrng 1 WP8183202 (Door hinge)"

"Customer complaint that unit is buzzing and not draining, confirmed, drain pump is receiving 120vac , drain pump is burning hot, no debris in pump, unit needs new drain pump ; ordrng 1 W10919003 (Drain pump)"

"Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance) and f0e9(ob pause) error codes, cleared, leveled unit, suspensions good, ran drain and spin, unit spins, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"